The Greek Teachers’ group on Facebook: Can moderators create a Sense of Community and how? Niki Lambropoulos Consultant, Research Student Centre for Interactive Systems Engineering, LSBU Sofia Papadimitriou Greek Educational Television
Jan 11, 2016
The Greek Teachers’ group on Facebook: Can moderators create a Sense of Community and how?
Niki LambropoulosConsultant, Research Student
Centre for Interactive Systems Engineering, LSBU
Sofia Papadimitriou Greek Educational Television
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Designing for the 21st Century
Agenda
Web 2.0 Our understanding
Collaboration & cooperation Clarification
What is a community? Our experience
Moderation
Tips and more tips Furthermore…
Sense of Community, Technology & Social Action
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Designing for the 21st Century
by Tim O'Reilly 09/30/2005
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Designing for the 21st Century
Web 2.0
Design: Involve Stakeholders Socio-Technical Design User-Centred Design Participatory Architecture
Interactivity Personalisation Presence & co-presence Light Applications
Collaboration Social Networking Communities of Practice
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Designing for the 21st Century
in reality...
Web 2.0
is a State of Mind
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Designing for the 21st Century
Collaboration & Cooperation
Collaboration (co-laborare)Work together on the same subject in the
same project (joint construction) Cooperation (co-operate)
Work together on a different subject in the same project (jigsaw)
(Teasley & Roschelle, 1993:235)(Teasley & Roschelle, 1993:235)
In reality we do both!In reality we do both!
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Designing for the 21st Century
What is a community?
People connected by a shared interest Purposes as the motivation Practices to keep the community going Sense of belonging?
Then you are one of us You Feel the Sense of CommunityYou Feel the Sense of Community
Online Community?Online Community?All of the above + the mediumAll of the above + the medium
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Designing for the 21st Century
Case study: the Groups
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Designing for the 21st Century
Hellenes EducatorsHellenes Educators on Facebook: Gender (N=35)
60%
40%
Male
Female
Hellenes Educators on Facebook: Age (N=35)
23%
23%
54%
20-30
30-40
40-65
Hellenes Educators on Facebook: Rate of collaboration within Facebook
45%
35%
20%
Yes
Average
No
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Designing for the 21st Century
Friends: Before & After
45
55
3538
1520
10
28
1014
6
16
5
20
4
10
47
38
2
17
14
05
02 00 0
9
0
7
0
15
0
20
020
10
20
30
40
50
60
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Hellenes Educators on Facebook: Number of friends before and after the intervention
Number of Friends before the Study Number of Friends after the Study
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Designing for the 21st Century
Sense of Community
Hellenes Educators on Facebook: Sense of Community
80%
20%Yes
No
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Designing for the 21st Century
Behind the scenes…
• Moderator’s RoleModerator’s Role
• Team leader
• Empathic
• Motivator
• Facilitator
• Coordinator
• Co-Creator
• Supporter
• Collaborative activitiesCollaborative activities
• Shared interest
• Shared experiences
• Co-creativity (forum, wiki)
• Idea generation
• Idea sharing
• Idea discussion
• Idea implementation
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Designing for the 21st Century
Communication
Chats, forums, wiki, blogs
Emails, messages, webinars, Message All,votes, polls, chatbots, etc..
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Designing for the 21st Century
Use of Spatial Metaphors
Immediate feedback
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Designing for the 21st Century
Shared Cognitive Space
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Designing for the 21st Century
Tips Define the community (socio-cultural viewpoint)
Find a shared interest Find techniques to break the ice
One & two ways of communication Start by sharing experiences
Arrange videoconferences & f2f meetings Feel the rhythm Remember that participation is not a
prerequisite; however, it is necessary.
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Designing for the 21st Century
More tips… Multiply Yourself
The members copy moderator’s behaviour Engage them in discourse and build a
relationship Help them to express themselves
Find interesting tasks (Multimedia in Education)
Use motivation for engagement Members do respond to ‘Message All’
Work from the core to the periphery and vice versa (centripetal CoP) Build strong and weak links
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Designing for the 21st Century
Furthermore… Sense of Community * Technology * Social Action
Distributed LeadershipDistributed Leadership
Objectives - Processes - ProductsObjectives - Processes - Products
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Designing for the 21st Century
Thank you..
For your attention!For your attention!
Community Management Docs:
Intelligenesis.eu > Web 2.0 Toolbox