1 Social media and the impact on business communications and public relations Case: TheChangers.eu Not just another climate change campaign for 30 September 2008 Ogilvy Public Relations Laure Van Hauwaert – Tomas Sweertvaegher
May 12, 2015
1
Social media and the impact on business communications and public relations
Case: TheChangers.eu
Not just another climate change campaignfor
30 September 2008Ogilvy Public Relations
Laure Van Hauwaert – Tomas Sweertvaegher
2
The client
Alliance of Liberals and Democrats for Europe (ALDE) Third largest political group in the European Parliament 100 MEPs from 22 European countries
Unknown as brand, as they campaign under the national party's name in member states
3
The request
Climate change campaign 22 European countries Focus on changing behaviour Focus on young Europeans building on their existing awareness of
climate change
Position ALDE as frontrunner in taking action against climate change
4
The target group
How to campaign with young people ? Understand what they want, what they do, how and where
The average young person connected to digital technology has 94 phone numbers in his or her mobile phone, 78 Messenger buddies and 86 friends in a social networking community
They are expert multi-taskers and able to filter different channels of information Friends influence each other as much as marketers do. Friends are as important as
brands Young people don't love the technology itself -- they just love how it enables them to
communicate all the time, express themselves and be entertained
Source: Digital Playgrounds - Global Study From MTV, Nickelodeon and Microsoft Challenges Assumptions About Technology and Kids: July 2007
5
Approaching the target group
Reaching young adults in their own sphere– Online, targeted media channels
Not instruction but entertainment– Fun, games which teach and engage
Not alone but together – Social networking, communities of friends
Competitive encouragement to change– Competition, rankings, quizzes
Simple actions to take responsability
6
The campaign concept
Build an online community called…
supported by
7
There are Changers and there are Unchanged
vs.
8
Due to the irresponsible behaviour of Unchanged and the effects of climate change the world is grey and dull…
9
By taking responsibility for their actions Changers can make the world full of life…
10
Supporting online advertisement…
11
Targeted banner campaign in 22 EU countries…
12
New EU communications
Promoting the campaign– Clickable banner on ALDE and
MEPs websites– YouTube video– Facebook application
13
Facebook group– To inform– To show support– To discuss– To post news
New EU communications
14
New EU communications
Interactive European map– Shows who supports them and where (!)
they come from in Europe
Announcing competitions– Give away prizes
15
Traditional EU communications
Launch event at European Parliament
Media release, press conference
Photo opportunity at Open Door days
16
Supporting offline advertisement…
17
Presentation of TheChangers.eu
Flash Presentation
18
How the game builds a community
A map of the European Union showing Changers from each country A rolling counter of Changers in Europe A ranking system for the most successful Changers.
– Number of other Changers recruited to the community– Number of action points earned
A Facebook application allowing Changers to share the game and invite friends from their other social networks.
There is also be a Facebook group for the Changers community Competition for the most active Changers
19
Outcomes : changing behaviours
The campaign allows to– Build a Pan-European community of young adults who have changed their
behaviour and that of their friends and family– Move the climate change debate from awareness raising to action
TheChangers = positioning the political group ALDE– Group drives concrete action on climate change– Group understands how to communicate with young adults
20
www.TheChangers.eu
21
Ogilvy Public Relations
Laure Van Hauwaert
Head of Corporate and Consumer CommunicationsOgilvy Public Relations Worldwide, Brussels+32-02-545 66 [email protected]
Tomas Sweertvaegher
Account ManagerOgilvy Public Relations Worldwide, Brussels+32-02-545 65 [email protected]