Team Management

Fresh Team

Semen CiritNovember, 2016

• Warm up • Ice breakers • Meet One to One

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Name at … since Previous teams

a symbol for the team

a unique fact about me that no one else has in common in this group

Alis 2013 go-between

Writing poems and has a blog since 6 years

… … … … …

Childhood impressions cross-talk•Where they were born and raised (let them show it on Google Maps and e.g. build a route that shows their journey)?•Whether they have siblings and in what age order they are?•What was a unique challenge or unique impression during childhood?•What was their 1st job and what the worst one?

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• Falling exercice to build trust

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• Human Knot Gameo Team building activity for new people to learn to work togethero While playing, you should always try to be respectful of the

boundaries of others.

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• Human sculpture gameo Feel a part of the teamoWork together on common goals by taking different

responsibilities

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• To understand operson view and contribution to the common goals

and strategiesoperson’s individual dynamics within the teamo if there is a unproductive conflict between team members

operson expectations and challenges for the current changes

• To strength relationship

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• Continue get to know team members• Be transparent• Ask for help• Understand team dynamics• Get used to working environment

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• Go for lunch together• Share work histories• Play games

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• Less time spent explaining goals and strategies • Better, more on-target •More effective and informed feedback • Stronger and more open relationships • Closer relationships, more collaborative environment• Increased trust

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• Shows that you need others.• To help strengthen relationship •  No one can get through life on their own• There might be a simple solution for complicated

problems

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• Understand the level of the team• Apply appropriate technics according to team level

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• To facilitate and act as a servent leadero Learn inter team dynamics and key people to resolve impediments quickly.

o Learn team working agreements and whole system processes to help the team effectively

o Track and monitor the project for timely and relevant feedback by applying Small batches Small integrated teams Small continuous improvements

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• Bi-weekly team meetups• Monthly one to one meetings• Continious improvement and coaching• Plan for the actions

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• Select a topic for the next meetup. Can be aoWorkshopoPresentationoUnconferenceo LunchoGame etc.

• Select a facilitator• Full team engagement

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• Purposeo Career Growth and Developmento Feeling Valuedo Goals and Goal Alignmento Job Performanceo Work-Life Balance• offering support• relationship building

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• Light touch and adaptive leadership: the work of energizing, empowering and enabling project teams to rapidly and reliably deliver customer value: o By engaging customerso Continuously learning and adapting to their changing

needs and environments according to feedback obtainedo Tracking and monitoring agile practices to ensure their

proper application and desired outcomes

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“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.”

Charles Darwin, The Origin of Species

• Gain agreement on the problem• Gain agreement on the direction for a solution• Gain agreement that the solution solves the problem• Agree to overcome any potential negative ramifications• Agree to overcome any obstacles to implementation• Apply lean practices to improve continiously

o Eliminate wasteo Amplify learningo Decide as late as possibleo Deliver as fast as possibleo Empower the teamo Build integrity ino See the whole

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Hidden Conflict in Team

Semen Cirit November, 2016

• Conflict types• Negotiation styles• Short term solutiono Improve peer review o Let them to get non-dependent tasks

• Long term solutiono Understand the rootso Coaching for conflict resolution

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• Goal is to encourage constructive conflict, minimize relation ship conflict• Need to differantiate those two types• Constructive confilict should also optimal;oWhen augments:

creativity and activity increase productivity decrease

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• Competing• Accomodating• Avoiding• Compromising• Collaborating

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• Improve peer-review (compromising):o Instead of doing one peer-review, it would be good

to keep it as two people. Therefore the thirs people can be a mediator

o In this way they may learn that they can be disagree with one another and still commit to a decision.• Let them to get non-dependent tasks as much as possible (avoiding)

o Not really good for team building but it can be applied for a while in order to keep the productivity high while tring to resolve the root-causes or the conflict

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• Understand the roots• Coaching for conflict resolution

oFocus on collaboration to find win-win solution

oPreventing conflictoUse kudo cards for continious engagement

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• Find the root cause to maintain full benefit

• Moving motivators card game to understand the root cause• need to understand the feelings and deeper interests or

motivations of all negotiators

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• Focus on collaboration to find win-win solutionoGive real-time permission as it is happeningoMine for conflict (look for areas/topics that people are avoiding and lay it on the table)

oHave team members write down their preferences for acceptable and unacceptable

oCaptures key similarities of prefsoDiscuss prefs while paying special attention to areas of difference

oFormally record and distribute behavioral expectations for conflict/debate

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• Preventing conflicto Dealing with conflict immediately – avoid the temptation to ignore it.o Being open – if people have issues, they need to be expressed immediately.o Practicing clear communication – articulate thoughts and ideas clearly.o Practicing active listening – paraphrasing, clarifying, questioning.o Not letting conflict get personal – stick to facts and issues, not personalities.o Focusing on actionable solutions – don't belabor what can't be changed.o Not looking for blame – encourage ownership of the problem and solution.o Demonstrating respect – if the situation escalates, take a break and wait for emotions to subside.o Keeping team issues within the team – talking outside allows conflict to build and fester, without being dealt with directly.

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• Use kudo cards for continious engagemento Thank you’ cards that can be used to give positive

feedback to co-workerso to build sustainable relationships using positive feedback

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Questions?