Team Dynamics, Team Building & Conflict Resolution
Dec 16, 2015
Team Dynamics, Team Building& Conflict Resolution
Team Dynamics
• Expect short attention spans, so plan 10-15 minutes
per activity.
• Warm up with improvisational activities, Instant
Challenges or brainstorming before you work on the
Team Challenge.
• Have SHORT meetings!
• End each meeting with a silly activity.
Early Learning Teams
• Plan your meeting as you would with an Early
Learning team, only a little longer.
• De-emphasize competition and emphasize FUN.
• Work on team-building and team identity with fun
activities.
• Structure meetings tightly so you don’t waste time.
• Draw out the strengths of quieter kids and insist on
everyone’s involvement and mutual respect.
• Hold a dress rehearsal 2 weeks before tournament,
and celebrate afterward—reduce stress for all!
• Don’t let them see you sweat!
Elementary Teams
• Hormones + broken hearts = nut house!
• These students lack focus, above all, so keep your meetings SHORT!
• Split into subgroups for specific tasks to keep conflicts to a minimum.
• Team-building is a must—get away from the meeting place and do something different!
• Kids should write their own behavior contract. Then YOU can enforce it.
• Accept that your priorities are not their priorities.
• End meetings early if they’re unproductive.
Middle School Teams
• Their motto: “We Can Do It All Ourselves.”
• Solving the Challenge themselves is not the problem,
but group cohesiveness is—when to delegate and
when to lead. You are the team’s “watchdog.”
• Gently emphasize life skills: being on time, being
prepared, setting an agenda, setting deadlines,
delegating their own responsibilities.
• Time is a problem—don’t expect the same level of
ability and commitment from all members
• Above all, enjoy these kids, and let them fly!
High School Teams
Team Building
Recognize & Appreciate Diversity
• Up to 7 team members
• Close in age/grade-level
• Will have different
– Personalities
– Ideas
– Abilities and Skills
– Interests
– Learning Styles
The Individual Specialties Inventory
Identifies individual interests and specialties and allows
the group to find their overall strengths and interests.
Quality Teamwork
• Develops from:
– Shared Experiences
– Trust
– Mutual respect
– Time
• Requires effort – it will not happen overnight nor
without work from all team members and the Team
Manager
Discuss what makes a great team
1. Members trust each other.
2. Goals are clear and determined by members.
3. Members feel as if they belong.
4. There is willingness to hear new ideas and
suggestions.
5. Members identify with each other’s experiences.
More qualities of great teams
6. Conflict is recognized and discussed with the intent
to resolve it.
7. Members accept responsibility for group functions.
8. Communication between members is clear and
direct.
9. Members use each other as a resource and as
support.
10. Members define and understand ground rules.
KILLER Statements
1. We don’t have time for that now.
2. That’s a stupid idea. You know that’s impossible.
3. You’re really weird!
4. Are you crazy? Are you kidding me? Are you
serious?
5. Only girls/boys do that!
6. Wow, he’s strange, really strange!
7. That stuff is for wimps.
Stages of Team Development
• Forming – coming together to form a team
• Storming – creating a “team” feeling
• Norming – accomplishing tasks
• Performing – self-directed progress
• Adjourning – recognizing and celebrating success
Team Development
• Teams often move back and forth between stages of
development
• Teams can get “stuck” in a stage and require an
extra push to proceed to the next stage
• Team-building activities can help to effectively create
shared experiences that move the team from one
stage of development to the next
• Tying the Knot
• Blind Polygon
• Helium Hula Hoop
• Back-to-Back Drawing
• Go!
• “Trust” activities
• And many more…
Some Team Building Activities
Conflict Resolution
• Not trusting fellow group members
• Not doing what you say you’re going to do
• Making someone feel they don’t belong
• Not respecting another person’s strengths or
weaknesses
• Wanting to be in charge all the time
• Refusing to accept that not all ideas will be used or
that your idea is going to be changed by the group
• Blaming others when something goes wrong
• Refusing to accept group decisions
Typical conflict situations
• Help each other be right, not wrong.
• Look for ways to make new ideas work, not reasons
why they won’t work.
• Help each other achieve and take pride in each
other’s progress and work.
• Try to maintain a positive mental attitude, no matter
what the circumstances.
• Do everything with enthusiasm—it is contagious.
• Have FUN!
Creating a positive climate heads off conflict
• You are a T.E.A.M.: Together Everyone Accomplishes
More!
• There is no “I” in team.
• It takes many types of skills and talents to get a well-
rounded solution.
• The team is developing the solution, not one or two
people.
• There are no bad ideas, only good ones and better
ones. How can we improve this idea?
Key Phrases to Encourage Cooperation
• Mediation
• Reflective Listening
• Role Playing
• Role Reversals
• “Work Out” corner
Conflict Resolution Techniques
• Team rules
• Unfocused team member(s)
• Excessive talker
• Bickering and “put-downs”
• Lack of respect between 2 team members
• “Out of sorts” team member
• Difficult child
• Team is not getting anywhere
Experienced TM suggestions for conflict resolution
• Make sure meetings are not all business—take time
for silliness and snacks!
• Don’t expect equal commitment from all team
members—diversity makes a team strong.
• If not much is getting done, it’s time to do an IC,
throw snowballs or do a hamster dance.
• Pair up kids who work well together: divide and
conquer.
• Younger kids need to meet for shorter periods, while
older teams can stay focused for hours
More conflict resolution tips from TMs
• Key to avoiding squabbles is TEAM BUILDING, but
conflict is normal.
• There are great conflict resolution techniques you
can use to minimize, deflect or resolve conflict.
• Encourage your team to discuss the characteristics of
good teamwork.
What have we learned today?
Activity:Conflict Resolution
Role Play