Creating Next Generation Library Tours Aisha Peña, Lisa Ellis, Linda Rath, and Christopher Tuthill, Newman Library Baruch’s Teaching and Technology Conference 2010
Teachingtechnologypresentation
Nov 11, 2014
"Creating Next Generation Library Tours: Learning about the Newman Library through Portable Technologies" Discusses the creation of a new library tour for the Newman Library, Baruch College, CUNY. Tour incorporates peer-to-peer learning and portable technologies, all appealing to the millennial or tech savvy student. Although the library tour consists of a situational video on two students visiting the library and Captivate tutorials, freshmen (target audience for the project) were asked to participate in a contest to create a 90-second video sharing a useful library tip as inspired by the situational video. These student videos are indicative of what information about the library, its services and resources is relevant or deemed useful. Since students will be allowed to select individual tour components to view, this will also give us information on what information is relevant or useful to students. All tour components are loaded to a library account created in Youtube and are downloadable to portable devices, ideal for many students at an urban commuter college who lead busy lives often juggling school, work and home.
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Creating Next Generation Library Tours
Aisha Peña, Lisa Ellis, Linda Rath, and Christopher Tuthill, Newman Library
Baruch’s Teaching and Technology Conference 2010
~ The Newman Library Tours: a History ~
Before 2002
Virtual Tours
Designed by former Web Master in multiple languages to a wide audience:
National and international presence For all students, especially transfer students Digitally presented library as a welcoming place An updated version exists today at the library web
site
~ The Newman Library Tours: a History ~
Before 2002Traditional Tours
Librarians gave orientation sessions to student peer leaders for Freshmen Orientation in various ways: Offered peer-to-peer learning Informal and lacked a script
Occasionally, librarians conducted tours to bring freshmen into the library Focused on visiting designated service points in the library
(reference desk, circulation desk, periodical desks now laptop loan desk)
Simultaneous Tours caused bottlenecking at designated points.
Problem: Lack of uniformity meant communication about the
library varied
~The Newman Library Tours: a History ~
After 2002 Self-Directed Tours and Tutorials
Library Working Group - known as Interactive Development Group (IDG) formed to created Newman Library Tour and Quiz
Through Freshmen Orientation student take self-guided tour to pick-up handouts at designated service points.
Each handout contained relevant information about the reference, circulation, and laptop loan desk
Fourth handout available at library’s website via chat reference
Freshman Seminar Library Assignment Quiz Students take Quiz administered in Blackboard, so automatically graded Students able to take Quiz multiple times to achieve a grade of 80% or better.
Problem solved: Students followed an instructional sheet souniformity achieved.
For Students - ensured a place for
recall. For Staff – assessment data.
~ Sharing My Newman Library Contest ~ Next Generation Self-Guided Library Tours
Target audience - Freshmen Information Communication Technology savvy.
Most students are familiar with multimedia platforms.
Many students not shy about using digital cameras or any digital media.
Students are capable of multi-tasking: Texting and online all the time Accessing Social Media (YouTube, Facebook, Twitter) Using Mobile devices (Blackberrys, iPhones, Kindles,
etc.) ‘American Idol’ generation.
~ Sharing My Newman Library Contest~ Transformation of Library Tours
Enhancement for peer-to-peer learning – Student Voice Students have input in what is relevant in library tours.
Brings Freshmen into the library.
Offers opportunities for student creativity by discovering a useful library tip to share with fellow students.
Develops students’ communication and information literacy skills.
Builds teamwork.
~ Sharing My Newman Library Contest ~Contest Details
Guidelineshttp://newman.baruch.cuny.edu/help/forms/contest.php
Criteria for Evaluationhttp://www.newman.baruch.cuny.edu/help/forms/
notebook_contestJudging.pdf
Promo Videohttp://www.youtube.com/watch?v=vOODRLeVJ_w
~ Sharing My Newman Library Contest ~Examples of Student Videos
Newman Library on YouTube
http://www.youtube.com/watch?v=ci0uA6OQAxQ&feature=related Brief library tour
http://www.youtube.com/user/Sc00bAi Online databases
http://www.youtube.com/watch?v=0wOPgWnYfeIReference section of the library
http://www.youtube.com/user/allakotlyar Copy room
http://www.youtube.com/user/91lchen Group study room
~ Sharing My Newman Library Contest ~Contest Challenges
Reaching 1500 Freshmen through Freshmen Orientation office, Peer Leaders, Broadcast E-mails, Promo, Flyers and other marketing tactics.
Participation Optional.
Offered a prize: Dell Mini Laptops.
Extended the contest deadline a few times to increase video submissions (Fall and Spring semesters).
~ Sharing My Newman Library Contest ~Contest Outcomes
Students achieve self-assessment by consulting “Criteria for Evaluation” .
Asked a Question on motivation:
“Please state what aspect of the library video, "Visit to the Newman Library" prompted you to make your video? Be specific” Responses:
“We saw the video and had a stroke of inspiration…”
“. . .wanted to elaborate more on the laptop loan program…”
Students learned about digital copyright and obtaining permissions/consent (ACRL IL Standard Five).
Library Tour Concept: Creating the Video
A Visit to the Newman Library Represents a “day in the life” of two Baruch students
visiting the Newman Library Script adapted by student actors (Baruch
upperclassmen) who offered additional input. Student actors engage major service points
through situational interaction. Professionally shot by in-house videographer.
http://www.youtube.com/user/baruchlibrary#p/a/u/1/Dlhic0eOgcg
Library Tour Concept: Video as a Starting Point
Video intended as a brief overview hinting of the possibilities for interaction with the library, its services and resources.
Video is an ideal beginning point which leads to Captivate tutorials.
All tour components will be downloadable to portable devices.
Library Tour Concept: Tutorials offer Detailed Instruction
Tutorials about 3 minutes in length.
Meant to be succinct and “to the point”.
Incorporates screencasts, audio, and other multimedia aspects.
Tutorials loaded on Youtube.
http://www.youtube.com/watch?v=a-ZGuGSWJ78 .
Library Tour Concept: Future and Long Term Use
Easy Integration with library website and other new features such as LibGuides.
Appealing and useful to other library user groups such as graduate, transfer, SEEK, etc.
Given tour is made up of components, revisions and additions are possible without disruption to the whole.
Since tour components loaded on Youtube, any major changes to the library website will not curtail access.
Youtube presence means users drawn to the library from the Web and vice-versa, seamlessly.
Special Note of Thanks to:
Stella Varveris, Videographer, her staff and Baruch Media Department
Jane Odartey and Tamanna Hassan, FRO Peer Leaders and Student Actors
Shadia Sachedina, The Office of Orientation and New Student Programs
Saad Abulhab, Head of Technology and his staff
Thony Jeangilles and Yaasmiyn Warner, Circulation staff
Vladimir Yelizarov – Poster Design
Kevin Wolfe, Instructional Technology Specialist
Dr. Arthur Downing, Chief Librarian
Professor Randy Hensley, Head of Instruction
Late, Professor Jerry Bornstein, Deputy Chief Librarian