t065 Mg Sap Xlso 100 Final

Master Guide SAP® Learning Solution, option for the extended learning community 1.0 Using SAP ERP 6.0 EHP4

Target Audience ■ Consultants ■ Administrators ■ Others

Public Document version 1.0 – 03/01/2012

Master Guide – SAP Learning Solution, option for the extended learning community

2 March 2012

History of Changes The Master Guide is regularly updated in SAP Service Marketplace at http://service.sap.com/instguides.

Make sure you have the latest version of the Master Guide by checking SAP Service Marketplace immediately before starting the installation.

The following table provides an overview of the most important changes that were made in the latest versions.

Master Guide Version Important Changes

1.0 (March 1, 2012) First Release of this Master Guide

Master Guide – SAP Learning Solution, option for the extended learning community

March 2012 3

Contents History of Changes ................................................................................ 2

1 Getting Started................................................................................. 4

1.1 About this Document ....................................................................... 4 1.2 Related Information ......................................................................... 5

1.2.1 Planning Information .......................................................................... 5 1.2.2 Further Useful Links ........................................................................... 5 1.2.3 Related Master Guides ........................................................................ 5

1.3 Important SAP Notes ....................................................................... 6

2 Solution Overview ........................................................................... 7

2.1 Required Software Units ................................................................. 7 2.2 System Landscape ........................................................................... 8 2.3 Overall Implementation Sequence ................................................. 9

3 Business Scenario ........................................................................ 10

3.1 Learning Management in Extended Learning Community ........ 10

4 References ..................................................................................... 12

1 Getting Started

1.1 About this Document

4 March 2012

1 Getting Started 1.1 About this Document Purpose This Master Guide is the central starting point for the technical implementation of SAP Learning Solution, option for the extended learning community 1.0. You can find cross-scenario implementation information as well as scenario-specific information in this guide.

The central starting point for the technical upgrade of your SAP application/solution is the Upgrade Master Guide, which you can find on SAP Service Marketplace at http://service.sap.com/instguides.

Use the Master Guide to get an overview of SAP Learning Solution, option for the extended learning community 1.0, its software units, and its scenarios from a technical perspective. The Master Guide is a planning tool that helps you to design your system landscape. It refers you to the required detailed documentation, mainly:

· Installation guides for single software units

· SAP Notes

· Configuration documentation

· SAP Library documentation

You can find the most current information about the technical implementation of SAP Learning Solution, option for the extended learning community 1.0 and the latest installation and configuration guides on SAP Service Marketplace at http://service.sap.com/instguides. We strongly recommend that you use the documents available here. The guides are regularly updated.

Constraints · The business scenarios that are presented here serve as examples of how you can use

SAP software in your company. The business scenarios are only intended as models and do not necessarily run the way they are described here in your customer-specific system landscape. Ensure to check your requirements and systems to determine whether these scenarios can be used productively at your site. Furthermore, we recommend that you test these scenarios thoroughly in your test systems to ensure they are complete and free of errors before going live.

· This Master Guide primarily discusses the overall technical implementation of the SAP Learning Solution, option for the extended learning community 1.0, rather than its subordinate components. This means that additional software dependencies might exist without being mentioned explicitly in this document. You can find more information on component-specific software dependencies in the corresponding installation guides.

1 Getting Started

1.2 Related Information

March 2012 5

1.2 Related Information 1.2.1 Planning Information For more information about planning topics not covered in this guide, see the following content on SAP Service Marketplace:

Content Location

Latest versions of installation and upgrade guides

http://service.sap.com/instguides

Overview application information as well as the collection of function- and process-oriented information about SAP Learning Solution, option for the extended learning community 1.0

http://help.sap.com/xlso

SAP Business Maps - information about applications and business scenarios

http://service.sap.com/businessmaps

Sizing, calculation of hardware requirements - such as CPU, disk and memory resource - with the Quick Sizer tool

http://service.sap.com/quicksizer

Released platforms and technology-related topics such as maintenance strategies and language support

http://service.sap.com/platforms

To access the Platform Availability Matrix directly, enter http://service.sap.com/pam.

Network Security http://service.sap.com/securityguide

High Availability http://www.sdn.sap.com/irj/sdn/ha

Performance http://service.sap.com/performance

Information about Support Package Stacks, latest software versions and patch level requirements

http://service.sap.com/sp-stacks

Information about Unicode technology http://www.sdn.sap.com/irj/sdn/i18n

1.2.2 Further Useful Links The following table lists further useful links on SAP Service Marketplace:

Content Location on SAP Service Marketplace

Information about creating error messages http://service.sap.com/message

SAP Notes search http://service.sap.com/notes

SAP Software Distribution Center (software download and ordering of software)

http://service.sap.com/swdc

SAP Online Knowledge Products (OKPs) – role-specific Learning Maps

http://service.sap.com/rkt

1.2.3 Related Master Guides This Master Guide is based on Master Guides for SAP ERP. You can find more information about the relevant applications in the following document:

1 Getting Started

1.3 Important SAP Notes

6 March 2012

Title Location

Master Guide - SAP enhancement package 4 for SAP ERP 6.0

http://service.sap.com/instguides à SAP Business Suite Applications à SAP ERP à SAP ERP 6.0 à SAP enhancement packages for SAP ERP 6.0 à SAP enhancement package 4 for SAP ERP 6.0

1.3 Important SAP Notes You must read the following SAP Notes before you start the installation. These SAP Notes contain the most recent information on the installation, as well as corrections to the installation documentation.

Make sure that you have the up-to-date version of each SAP Note, which you can find on SAP Service Marketplace at http://service.sap.com/notes.

SAP Note Number

Title

1657611 Installation of XLSO 100 on ERP 6.0 EHP4

1662554 Installation of External Learning Solution – Java

1686798 XLSO: Consolidated Note for Release 1.0 SP00

1667405 XLSO: Authorization Object for Web Channel

1674209 XLSO: Missing Texts

1685379 XLSO: Mandatory Customizing

1687949 XLSO: Creating Standard Roles

1686645 XLSO: Release 1.0 SP00 Patch1 – Java

1687908 XLSO: Release 1.0 SP00 Patch2 – Java

2 Solution Overview

2.1 Required Software Units

March 2012 7

2 Solution Overview The current learning solution SAP Learning Solution (part of HCM, built in ABAP, with some Web frontend in Web Dynpro) caters only to internal employees of the implementing organization.

The new add-on solution shall allow customers to sell courses, curriculums, e-learning, and other products through a Web application to external learners (people not from the implementing organization).

2.1 Required Software Units SAP Learning Solution, option for the extended learning community 1.0 (XLSO 100) requires Enhancement Package 4 for SAP ERP 6.0.

The following table lists the required components and support packages:

Component Release Support Package

SAP_BASIS 701

SAP_BW 701

SAP_APPL 604 SAPKH60410

SAP_HR 604 SAPKE60444

EA-HR

604 SAPK-60444INEAHR

EA-APPL

604 SAPK-60410INEAAPPL

LSOFE

604 SAPK-60410INLSOFE

The following table lists the required software and their releases:

Software Components Comment

SAP Web Channel Experience Management

SAP Web Channel Experience Management 1.0

Latest patch, or at least patch level 7

SAP Web Channel Experience Management includes the following components:

WEB CHANNEL FRAMEWORK 1.0 (SAP-WEC-FRW)

WEB CHANNEL 1.0 (SAP-WEC)

SAP Learning Solution, option for the extended learning community

SAP Learning Solution, option for the extended learning community 1.0

SP00 patch 2 or higher

xLSO 1.0 (XLSO-WEC)

SAP ERP EHP4 for SAP ERP 6.0

SAP ERP is used as the backend system for SAP Learning Solution, option for the extended learning

2 Solution Overview

2.2 System Landscape

8 March 2012

community 1.0 application

SAP TREX SAP TREX 7.10 Rev 48 or higher

The SAP TREX system maintains the catalog data required for the SAP Learning Solution, option for the extended learning community 1.0

SAP Content Management Server

SAP Content Server 6.40 level 9 or higher

Online content is stored on this content management server

Authoring Environment

LSOAE 604

On local desktop; required for author role

SAP NetWeaver Developer Studio

SAP NetWeaver Developer Studio 7.30 or higher

On local desktop; required to modify the frontend source

SAP Content Player

LSOCP 634 (if NetWeaver version is 7.3) or 604 (if NetWeaver version is 7.01)

To play the course content and track its progress

2.2 System Landscape The SAP Learning Solution, option for the extended learning community 1.0 is a frontend application that is implemented along with the SAP ERP 6.0 EHP4 backend system. The following figure shows an overview of the technical system landscape for the SAP Learning Solution, option for the extended learning community 1.0.

Figure 1: System Landscape

The SAP Learning Solution, option for the extended learning community 1.0 application is deployed on the SAP NetWeaver AS Java and runs in the Web Container of SAP NetWeaver AS Java. It supports SAP ERP as the backend system that can be used to run the business logic. The SAP TREX system provides the product catalog data required for the e-commerce

2 Solution Overview

2.3 Overall Implementation Sequence

March 2012 9

scenario. The catalog data would originally be created and maintained in the SAP ERP system and would periodically sent to or updated in the SAP TREX system.

2.3 Overall Implementation Sequence The following table describes the overall installation sequence for SAP Learning Solution, option for the extended learning community 1.0. This table contains all available software units. However, to implement a specific scenario, you only need a subset of available software units. Some are only required for special processes.

Process Implementation Sequence

Step Action Remarks/Subsequent Steps

1 Installation of XLSO 100 on ERP 6.0 EHP4

See SAP Note 1657611

2 Installation of External Learning Solution – Java

See SAP Note 1662554

3. Configuration of XLSO 100 http://service.sap.com/instguides à Focused Business Solutions à SAP Learning Solution w/ Community à SAP Learning Solution w/ Community 1.0 à Configuration Guide for SAP Learning Solution w/ Community 1.0

3 Business Scenario

3.1 Learning Management in Extended Learning Community

10 March 2012

3 Business Scenario 3.1 Learning Management in Extended Learning Community Overview SAP Learning Solution, option for the extended learning community is an add-on product based on SAP Learning Solution and SAP Web Channel Experience Management.

SAP Learning Solution, option for the extended learning community offers an end-to-end solution for external learning that supports training providers with planning, preparation, delivery, and billing. This option supports different learning methods such as traditional classroom, virtual classroom, and e-learning.

Under this business scenario, the following business processes are provided:

1. Preparing and Delivering Trainings

You use this business process to prepare and deliver the trainings using SAP Learning Solution, option for the extended learning community. This business process enables operations employees to manage training catalogs through which both event-based and non-event-based learnings, as well as different types of learning bundles can be delivered to the external learning community.

2. Managing Memberships

You can use this business process to manage memberships using SAP Learning Solution, option for the extended learning community. Membership management involves creation and maintenance of external learner accounts. The learner registration process allows an interested learner to register on the external learning portal and book and consume training offerings.

3. Managing Learner Lifecycles

You can use this business process to manage learner lifecycles. It involves browsing and searching within the course catalog, booking and buying courses, and consuming courses.

A part from booking and buying courses, learner lifecycle management also involves managing various learner activities which need to be conducted by learners as well as learning managers, company administrators, operations employees, and instructors.

4. Managing Finances and Payments

This business process enables operations employees to manage the finance and payment activities, namely the following:

· Bulk sales order management

· Invoice management

· Discount management

5. Managing Business Operations Activities

You can use this business process to manage business operations activities using the various reports offered from SAP Learning Solution, option for the extended learning community.

Business operations involve tracking learner and company activities as well as monitoring account and revenue consumptions.

3 Business Scenario

3.1 Learning Management in Extended Learning Community

March 2012 11

Further Information SAP provides the SAP Solution Manager as the highly recommended platform to efficiently support the implementation of your solution. Using SAP Solution Manager will significantly accelerate the implementation process and help you to achieve your business goals. At the same time, SAP will be able to deliver support services based on the business scenarios designed and documented in SAP Solution Manager. Implementation content for your solution may further accelerate the implementation process.

The Solution Manager content specifically tailored to SAP Learning Solution, option for the extended learning community 1.0 (initial content) is delivered via the support package ST-ICO 150_700 Patch 33 (release to customer on 05/29/2012), which is available from SAP Software Distribution Center at http://service.sap.com/swdc.

For more information about SAP Solution Manager, see SAP Service Marketplace at http://service.sap.com/solutionmanager.

4 References

12 March 2012

4 References List of Documents The following table lists the relevant documents for the solution:

Title Where to Find

SAP Learning Solution, option for the extended learning community 1.0 – Security Guide

http://service.sap.com/instguides à Focused Business Solutions à SAP Learning Solution w/ Community à SAP Learning Solution w/ Community 1.0 à Security Guide for SAP Learning Solution w/ Community 1.0

SAP Learning Solution, option for the extended learning community 1.0 – Application Operations Guide

http://service.sap.com/instguides à Focused Business Solutions à SAP Learning Solution w/ Community à SAP Learning Solution w/ Community 1.0 à Operations Guide for SAP Learning Solution w/ Community 1.0

SAP Learning Solution, option for the extended learning community 1.0 – Configuration Guide

http://service.sap.com/instguides à Focused Business Solutions à SAP Learning Solution w/ Community à SAP Learning Solution w/ Community 1.0 à Configuration Guide for SAP Learning Solution w/ Community 1.0

SAP Learning Solution, option for the extended learning community 1.0 – Application Help

http://help.sap.com/xlso

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