Synchronous Communication

Synchronous Communication

Tanya – Video Conferencing Amna – Instant Messaging Maria – Virtual Classrooms

Definition

• Communication in ‘real time’.• Includes– Video Conferencing– IM (Instant Messaging)– Virtual Classrooms

According to Hrastinski (2008) "Synchronous sessions help e-learners feel like participants rather than isolates...".

Skype• Overview

• Founded in 2003

• Uses VoIP (Voice over Internet Protocol) technology which allows voice communication over IP networks e.g the Internet.

• Software is free to download.

• Free Skype-to-Skype voice and video calls

• Cheaper local, national and international rates

• Incorporates the use of Instant Messaging.

• In 2008, Skype recorded 405 million user accounts and 33.7 million active daily users.

System Requirements or Restrictions

• Both users must download Skype.

• Users must have a headset with a microphone.

• To make video calls, users must have a webcam.

• Skype requires users to be online at the same time.

Example of Skype in a Learning Environment

EChinese Learning• Learning a language via distance education.

• Incorporates face-to-face learning using Skype as a video conferencing tool

Benefits

• Learning can be ‘anytime, anywhere’ – learning more accessible

• Video-conferencing mirrors a traditional classroom – makes learning more comfortable.

• Learning in ‘real-time’ allows for instant feedback.

Disadvantages

• Learners must be online at the same time.

• Time differences can be an issue.

• Technology sometimes fails

• Time is limited

Instant Messaging (IM)

• What is IM?• Examples of IM in use• Benefits • System restrictions &

requirements• Disadvantages or

Challenges• Recommendations

Benefits of NotesBuddy

• Communication efficiency• Work efficiency• Free

Disadvantages/IssuesNotesBuddy vs. Sametime

Continually being developed

NotesBuddy is free

System Requirements or Restrictionsof IM

Recommendations for the appropriate integration of IM into the workplace

• Authentic• Security• Anti Virus• Special Features• System Requirements

Global Virtual Classroom

• Overview• Founded in 1996• Collection of free, online educational activities and resources• Aimed at students aged 7-18 years old • Free to schools anywhere in the world• Conducted completely online• Incorporates the use of chat, instant messaging and video

conferencing• Approximately 29,000 students and 1300 teachers participate from

over 500 schools and 50 countries

System Requirements or Restrictions

• Users have to be a member of Global Virtual Classroom

• Students need to be online at the same time

• Schools need access to Internet Explorer, headphones and video camera

Benefits• Connects students from around the world

• Teaches students cross-communication skills

• Provides students with useful computer skills

• Offers challenging goals and activities

• Safe and secure online environment

• Offers tips, guidance and online support

Disadvantages

• Technology can fail

• Time zones

• Motivation of students

• Everyone has different learning styles

Recommendations

• Technologies should not be used on their own.

• Should be used in conjunction with a traditional learning environment.

• A variety of learning techniques should be used to cater to individual learning styles.