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Supply Chain Today February 2013 1
48

Supply Chain Today Feb2013

Mar 28, 2016

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"Supply Chain Today" is endorsed by the Council for Supply Chain Management Professionals (CSCMP), the Consumer Goods Council of SA (CGCSA), the Chartered Institute of Logistics & Transport SA (CILTSA), the SA Express Parcel Association (SAEPA), SAPICS, the Road Freight Association and SmartX.
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Page 1: Supply Chain Today Feb2013

Supply Chain Today February 2013 1

2 Supply Chain Today February 2013

Supply Chain Today February 2013 3

February 2013

Contents

Proprietor and Publisher PROMECH PUBLISHINGTel (011) 781-1401 Fax (011) 781-1403E-mail supplychainpromechcoza wwwpromechcozaManaging Editor Susan CustersAdvertising Sales Lelanie DiamondProduction Manager Zinobia Docrat Donovan VadivaluAdministration and Circulation Manager Catherine MacdivaSubscriptions Please email us at accountspromechcoza if you wish to subscribe to ldquoSupply Chain Todayrdquo at R44000 (excl postage and VAT) per year R1 10000 per year for AfricaOverseasPrinted by Typo Colour Printing Tel (011) 402-3468FSC (Forestry Stewardship Accreditation)

The monthly circulation is 4 025

CopyrightAll rights reserved No editorial matter published in Supply Chain Today may be reproduced in any form or language without written permission of the publishers While every effort is made to ensure ac-curate reproduction the editor authors publishers and their employees or agents shall not be respon-sible or in any way liable for any errors omissions or inaccuracies in the publication whether arising from negligence or otherwise or for any consequences arising therefrom The inclusion or exclusion of any product does not mean that the publisher or editorial board advocates or rejects its use either generally or in any particular field or fields

Cover Story4 New 25-tons of Lifting Power

Forklifts6 Raising the Bar9 Easier with Forklift Attachments

Labelling Scanning amp RFID13 Bring Your Own Device16 Make Your Mark

RFA15 Compulsory Microdotting of Vehicles

Unit Conveying19 Food for Thought

On the Move21 Green Supply Chain Industry Leader

Award-winner Honoured

Market Forum mdash Unit 22 Market Forum - Unit

Transport 27 Buy Back South Africa

SSaappiccsss 31 Growth Opportunities

Property33 An Industrial Hotspot

Security 36 Simplifying Cash Logistics

Transport Management 39 Going Green Makes Sense40 Can Do Logistics

Software 42 Has the Chasm Been Crossed

Market Forum mdash Supply44 Market Forum - Supply

Endorsing BodiesAfritag (div of Smart Card SocietyCCF (Cold Chain Forum) CGCSA (Consumer Goods Council of SA)CILTSA (Chartered Institute of Logistics amp Transport SA)SAAFF (The South African Association of Freight Forwarders)SAEPA (SA Express Parcel Association) SAPICS (The Association for Operations Management of Southern Africa also mailed to CSCMP (Council of Supply Chain Management Professionals)

Also mailed to RFA members

Featured on the cover

Goscor Lift Truck Company

0861 GOSCOR (467 267)

lifttrucksgoscorcozawwwgoscorcoza

wwwpromechcoza

SUPPLYCHAIN

TO D A Y

4 Supply Chain Today February 2013

COVER STORY

ldquo Our philosophy has always been to ensure that we reach not only the widest range of customers but that we are also able to offer them the widest range of solutionsrdquo says

Darryl ldquoThis new 25t Doosan machine adds significantly to our ability to do thisrdquo

The DV250S-7 offers superb productivity with its new generation 76lt diesel engine and efficient synchronisation of the drive train with the hydraulic system Like all Doosan vehicles it has excellent ergonomics with increased comfort and visibility while its rugged reliability is ensured by new high performance materials and components new computer assisted structural design techniques and the intensive and systematic research and test programmes that have been part and parcel of the development of this outstanding machine

Imported featuresldquoAs with all Doosan machines on the DV250S there has been an emphasis on fewer mainte-nance requirements thereby increasing uptime and reducing operating costsrdquo says Darryl

Some of the more important features that make maintenance a highly efficient process are

Automatic tilting this enables clear and safe access to the key drive train components

The cabin tilts and locks electronically up to 65 degrees

Durable steering axle the use of an i-beam-structured steering axle adds greater strength while bearings in the steering axle increase rigidity durability and structure stability

Easy access steering axle grease inlet the steering axle grease inlet hole is located in a central position ensuring accessibility and ease of grease injection

Large capacity transmission oil cooler enables the transmission to maintain optimum tem-perature for machine to be operated at peak performance at all times

One of the key features of the DV2505-7 is quite simply that it is a great place in which to work ldquoAn ergonomically designed cab is crucial to productivity as a comfortable driver is an ef-ficient and productive onerdquo says Darryl ldquoIt has been proven time and again that the comfort of the Doosan cabs significantly enhances productiv-ity of the driver which in turn also decreases downtime and ultimately adds significantly to the bottom linerdquo Darryl adds

FingertipsThe DV2505-7 operator cab is such a space It is designed to provide greater rigidity and comfort and the new Zeus cabin has a clear easy-to-read

New 25-tons of Lifting Power

Goscor Lift Truck (GLTC) has launched the Doosan DV250S-7 25t lift truck and

managing director Darryl Shafto says that this is an important machine in the overall range of products offered by his

company

295 PS powerhouse is designed and built to rigorous standards

Supply Chain Today February 2013 5

COVER STORY

dashboard and a high quality interior along with excellent heating and cooling ability In addition to several features intended to reduce noise and vibration other options such as a rear camera and LCD screen or on-board electronic weighing scale mean the operator has everything he needs at his fingertips

The DV250 also offers the latest hydraulic control levers including the facility to add attachment control at no extra cost The pilot button gives the hydraulic control lever a more natural soft feel and allows the operator more accurate control of the side shift function

While safety features are built in at almost every turn added safety is provided by ensuring hydraulic function is not possible if an operator departs from the seat for three seconds or more or when the engine has stopped Also the steering wheel which is adjustable forward or backward and upward or downward allows the operator to find the most comfortable position to suit his or her own personal body type

Most powerful everDarryl says that the high-powered and fuel ef-ficient 76lt D08 engine is one of the most pow-erful and fuel efficient engines ever produced by Doosan Designed to meet all Tier III legislation requirements for exhaust gas emissions this 295 PS powerhouse is designed and built to rigorous standards and is utilised in heavy duty Doosan construction and warehouse equipment across the globe

Some of the more important features of this formidable engine are

A long-lasting endurance drive axle where a Kevlar disc means the drive axle is quieter and heat resistant It is also resistant to harsh environments and thus more durable

A load detection system which by detecting the presence of the load is able to channel additional power to the drive train to ensure a smooth and efficient operation

The automatic 3-gear transmission is smooth with a gear ratio optimised for heavy lifting

There are no shocks resulting in an appre-ciable level of comfort for the operator The traction force is optimum under all working conditions

Darryl says that Doosan is way ahead in terms of innovative forklift technology and the brakes-for-life system introduced several years back is an excellent example ldquoThis truly amazing 25t vehicle is yet further proof of thisrdquo he says

In the worldThe brakes for life system which made world headlines when it was introduced and is still a very prevalent feature on Doosan forklifts is an oil-cooled disc brake system which being totally enclosed eliminates all outside contamination of any humid abrasive or corrosive dust particles The system significantly reduces operating costs and GLTC offers on it a 60 month unlimited hours guarantee

ldquoThis is unique to Doosan and has been instru-mental in making it one of the most successful forklift companies in the worldrdquo Darryl remarks

But he is quick to remind us that no matter how good the technology of any machine it is only as good as the after sales backup and support that accompanies it ldquoThis is why we put in systems that enable us to give a world class service to our customers We work as a team and our cus-tomersrsquo needs are the most important priority in our businessrdquo he concludes

Goscor Lift Truck Company is the sole provider of leading global brands including Doosan Crown and Bendi The Goscor group now part of the giant Imperial group has been supplying the local market with state-of-the-art industrial equipment and solutions for more than 26 years

Darryl Shafto Goscor Lift Truck Company Tel 0861 GOSCOR (467 267) Email lifttrucksgoscorcoza wwwgoscorcoza

Goscor Lift Truck has launched the Doosan DV250S-7 25t

Offers a 60 month unlimited hours guarantee

6 Supply Chain Today February 2013

FORKLIFTS

Raising the BarAfricarsquos forklift market is a relatively tough-old-business with a habit of chewing up and spitting out contenders who do not

keep tight control of their overall operations

Only once they are crystal clear on the exact requirements do they put forward a solution

Linde Material Handling managing director Phil de Wet

C oming off another year of growth and better than expected sales Linde Material Handling is one of the continentrsquos major contenders that runs a tight ship - even

in a tough economic climate In recent times the company has gone from strength-to-strength growing its market share for sales of new and

second-hand forklifts as well as growing its fleet of rental machines

Although managing director Phil de Wet ascribes much of the companyrsquos success to the quality of the machines available he also emphasises the importance of relationship-building and honest after sales service that has helped the business to grow despite uncertain market conditions

Global partnerIn South Africa Phil says the overall market for new forklifts is estimated at about 10 000 units per annum Compared with other developed countries these numbers are a drop in the ocean warranting little effort from many other overseas manufacturers who appoint agents and do not invest heavily in the local supply chain

On the other hand Linde South Africa is a wholly-owned subsidiary of its German parent company and as a result has direct access to the latest and best technology available in the market today This has lent a considerable advantage to the local operation in terms of providing expertise based on global information and best practices

Supply Chain Today February 2013 7

As a result Lindersquos professional consulting ser-vices are becoming increasingly important as potential customers seek input right from the early planning stages of new warehouses in order to build-in efficiency

Pillars of strength Phil says based on the ever-changing require-ments of customers the company has structured its entire operation around a four pillar approach to improve the customerrsquos experience ldquoFirst and foremost our organisation is structured around sales and making the right products available to customers throughout the continent - wherever they are required

ldquoTechnical sales of this nature rely on extreme expertise to engineer solutions that meet custom-ersrsquo requirements Our sales consultants use the information given by customers to find the right solutions and only once they are crystal clear on the exact requirements do they put forward a solutionrdquo he explains

The second pillar is based on after sales ser-vice and is also tailored carefully to individual customerrsquos requirements ldquoWe do sell a good product and are prepared to uphold guarantees that transfer the risk back to us in the event of a product failure We back this up through our extensive parts warehouse and sophisticated parts management system that ensures fast service and maintenance turnaround times anywhere throughout our branch and dealer-supported service networkrdquo

Specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputation

Growing baseFrom this strong base the company has also invested in trucks to become a major contender in the forklift rental business According to Phil rentals are the third pillar of the business and contribute an increasingly significant share to the overall turnover Its a growing fleet of over 2 500 units boast an overall utilisation of nearly 80 and form the hardworking backbone of an increasing number of businesses who opt to rent rather than buy equipment

ldquoSimilarly our used forklift business provides an opportunity for smaller operations to own good quality machines at an affordable price We have grown this part of the business to become the single-biggest trader of used forklift trucks on the African continent This kind of trading is a serious business that requires specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputationrdquo

Phil concludes by saying that the used division forms the last pillar of Linde Material Handling South Africarsquos offering to customers and although it is tailored to provide affordable materials handling solutions the division still upholds the companyrsquos overall standards and ethics

Linde Material Handling Phil deWet Tel (011) 723-7002 Email phildewetlinde-mhcoza wwwlinde-mhcoza

FORKLIFTS

8 Supply Chain Today February 2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 2: Supply Chain Today Feb2013

2 Supply Chain Today February 2013

Supply Chain Today February 2013 3

February 2013

Contents

Proprietor and Publisher PROMECH PUBLISHINGTel (011) 781-1401 Fax (011) 781-1403E-mail supplychainpromechcoza wwwpromechcozaManaging Editor Susan CustersAdvertising Sales Lelanie DiamondProduction Manager Zinobia Docrat Donovan VadivaluAdministration and Circulation Manager Catherine MacdivaSubscriptions Please email us at accountspromechcoza if you wish to subscribe to ldquoSupply Chain Todayrdquo at R44000 (excl postage and VAT) per year R1 10000 per year for AfricaOverseasPrinted by Typo Colour Printing Tel (011) 402-3468FSC (Forestry Stewardship Accreditation)

The monthly circulation is 4 025

CopyrightAll rights reserved No editorial matter published in Supply Chain Today may be reproduced in any form or language without written permission of the publishers While every effort is made to ensure ac-curate reproduction the editor authors publishers and their employees or agents shall not be respon-sible or in any way liable for any errors omissions or inaccuracies in the publication whether arising from negligence or otherwise or for any consequences arising therefrom The inclusion or exclusion of any product does not mean that the publisher or editorial board advocates or rejects its use either generally or in any particular field or fields

Cover Story4 New 25-tons of Lifting Power

Forklifts6 Raising the Bar9 Easier with Forklift Attachments

Labelling Scanning amp RFID13 Bring Your Own Device16 Make Your Mark

RFA15 Compulsory Microdotting of Vehicles

Unit Conveying19 Food for Thought

On the Move21 Green Supply Chain Industry Leader

Award-winner Honoured

Market Forum mdash Unit 22 Market Forum - Unit

Transport 27 Buy Back South Africa

SSaappiccsss 31 Growth Opportunities

Property33 An Industrial Hotspot

Security 36 Simplifying Cash Logistics

Transport Management 39 Going Green Makes Sense40 Can Do Logistics

Software 42 Has the Chasm Been Crossed

Market Forum mdash Supply44 Market Forum - Supply

Endorsing BodiesAfritag (div of Smart Card SocietyCCF (Cold Chain Forum) CGCSA (Consumer Goods Council of SA)CILTSA (Chartered Institute of Logistics amp Transport SA)SAAFF (The South African Association of Freight Forwarders)SAEPA (SA Express Parcel Association) SAPICS (The Association for Operations Management of Southern Africa also mailed to CSCMP (Council of Supply Chain Management Professionals)

Also mailed to RFA members

Featured on the cover

Goscor Lift Truck Company

0861 GOSCOR (467 267)

lifttrucksgoscorcozawwwgoscorcoza

wwwpromechcoza

SUPPLYCHAIN

TO D A Y

4 Supply Chain Today February 2013

COVER STORY

ldquo Our philosophy has always been to ensure that we reach not only the widest range of customers but that we are also able to offer them the widest range of solutionsrdquo says

Darryl ldquoThis new 25t Doosan machine adds significantly to our ability to do thisrdquo

The DV250S-7 offers superb productivity with its new generation 76lt diesel engine and efficient synchronisation of the drive train with the hydraulic system Like all Doosan vehicles it has excellent ergonomics with increased comfort and visibility while its rugged reliability is ensured by new high performance materials and components new computer assisted structural design techniques and the intensive and systematic research and test programmes that have been part and parcel of the development of this outstanding machine

Imported featuresldquoAs with all Doosan machines on the DV250S there has been an emphasis on fewer mainte-nance requirements thereby increasing uptime and reducing operating costsrdquo says Darryl

Some of the more important features that make maintenance a highly efficient process are

Automatic tilting this enables clear and safe access to the key drive train components

The cabin tilts and locks electronically up to 65 degrees

Durable steering axle the use of an i-beam-structured steering axle adds greater strength while bearings in the steering axle increase rigidity durability and structure stability

Easy access steering axle grease inlet the steering axle grease inlet hole is located in a central position ensuring accessibility and ease of grease injection

Large capacity transmission oil cooler enables the transmission to maintain optimum tem-perature for machine to be operated at peak performance at all times

One of the key features of the DV2505-7 is quite simply that it is a great place in which to work ldquoAn ergonomically designed cab is crucial to productivity as a comfortable driver is an ef-ficient and productive onerdquo says Darryl ldquoIt has been proven time and again that the comfort of the Doosan cabs significantly enhances productiv-ity of the driver which in turn also decreases downtime and ultimately adds significantly to the bottom linerdquo Darryl adds

FingertipsThe DV2505-7 operator cab is such a space It is designed to provide greater rigidity and comfort and the new Zeus cabin has a clear easy-to-read

New 25-tons of Lifting Power

Goscor Lift Truck (GLTC) has launched the Doosan DV250S-7 25t lift truck and

managing director Darryl Shafto says that this is an important machine in the overall range of products offered by his

company

295 PS powerhouse is designed and built to rigorous standards

Supply Chain Today February 2013 5

COVER STORY

dashboard and a high quality interior along with excellent heating and cooling ability In addition to several features intended to reduce noise and vibration other options such as a rear camera and LCD screen or on-board electronic weighing scale mean the operator has everything he needs at his fingertips

The DV250 also offers the latest hydraulic control levers including the facility to add attachment control at no extra cost The pilot button gives the hydraulic control lever a more natural soft feel and allows the operator more accurate control of the side shift function

While safety features are built in at almost every turn added safety is provided by ensuring hydraulic function is not possible if an operator departs from the seat for three seconds or more or when the engine has stopped Also the steering wheel which is adjustable forward or backward and upward or downward allows the operator to find the most comfortable position to suit his or her own personal body type

Most powerful everDarryl says that the high-powered and fuel ef-ficient 76lt D08 engine is one of the most pow-erful and fuel efficient engines ever produced by Doosan Designed to meet all Tier III legislation requirements for exhaust gas emissions this 295 PS powerhouse is designed and built to rigorous standards and is utilised in heavy duty Doosan construction and warehouse equipment across the globe

Some of the more important features of this formidable engine are

A long-lasting endurance drive axle where a Kevlar disc means the drive axle is quieter and heat resistant It is also resistant to harsh environments and thus more durable

A load detection system which by detecting the presence of the load is able to channel additional power to the drive train to ensure a smooth and efficient operation

The automatic 3-gear transmission is smooth with a gear ratio optimised for heavy lifting

There are no shocks resulting in an appre-ciable level of comfort for the operator The traction force is optimum under all working conditions

Darryl says that Doosan is way ahead in terms of innovative forklift technology and the brakes-for-life system introduced several years back is an excellent example ldquoThis truly amazing 25t vehicle is yet further proof of thisrdquo he says

In the worldThe brakes for life system which made world headlines when it was introduced and is still a very prevalent feature on Doosan forklifts is an oil-cooled disc brake system which being totally enclosed eliminates all outside contamination of any humid abrasive or corrosive dust particles The system significantly reduces operating costs and GLTC offers on it a 60 month unlimited hours guarantee

ldquoThis is unique to Doosan and has been instru-mental in making it one of the most successful forklift companies in the worldrdquo Darryl remarks

But he is quick to remind us that no matter how good the technology of any machine it is only as good as the after sales backup and support that accompanies it ldquoThis is why we put in systems that enable us to give a world class service to our customers We work as a team and our cus-tomersrsquo needs are the most important priority in our businessrdquo he concludes

Goscor Lift Truck Company is the sole provider of leading global brands including Doosan Crown and Bendi The Goscor group now part of the giant Imperial group has been supplying the local market with state-of-the-art industrial equipment and solutions for more than 26 years

Darryl Shafto Goscor Lift Truck Company Tel 0861 GOSCOR (467 267) Email lifttrucksgoscorcoza wwwgoscorcoza

Goscor Lift Truck has launched the Doosan DV250S-7 25t

Offers a 60 month unlimited hours guarantee

6 Supply Chain Today February 2013

FORKLIFTS

Raising the BarAfricarsquos forklift market is a relatively tough-old-business with a habit of chewing up and spitting out contenders who do not

keep tight control of their overall operations

Only once they are crystal clear on the exact requirements do they put forward a solution

Linde Material Handling managing director Phil de Wet

C oming off another year of growth and better than expected sales Linde Material Handling is one of the continentrsquos major contenders that runs a tight ship - even

in a tough economic climate In recent times the company has gone from strength-to-strength growing its market share for sales of new and

second-hand forklifts as well as growing its fleet of rental machines

Although managing director Phil de Wet ascribes much of the companyrsquos success to the quality of the machines available he also emphasises the importance of relationship-building and honest after sales service that has helped the business to grow despite uncertain market conditions

Global partnerIn South Africa Phil says the overall market for new forklifts is estimated at about 10 000 units per annum Compared with other developed countries these numbers are a drop in the ocean warranting little effort from many other overseas manufacturers who appoint agents and do not invest heavily in the local supply chain

On the other hand Linde South Africa is a wholly-owned subsidiary of its German parent company and as a result has direct access to the latest and best technology available in the market today This has lent a considerable advantage to the local operation in terms of providing expertise based on global information and best practices

Supply Chain Today February 2013 7

As a result Lindersquos professional consulting ser-vices are becoming increasingly important as potential customers seek input right from the early planning stages of new warehouses in order to build-in efficiency

Pillars of strength Phil says based on the ever-changing require-ments of customers the company has structured its entire operation around a four pillar approach to improve the customerrsquos experience ldquoFirst and foremost our organisation is structured around sales and making the right products available to customers throughout the continent - wherever they are required

ldquoTechnical sales of this nature rely on extreme expertise to engineer solutions that meet custom-ersrsquo requirements Our sales consultants use the information given by customers to find the right solutions and only once they are crystal clear on the exact requirements do they put forward a solutionrdquo he explains

The second pillar is based on after sales ser-vice and is also tailored carefully to individual customerrsquos requirements ldquoWe do sell a good product and are prepared to uphold guarantees that transfer the risk back to us in the event of a product failure We back this up through our extensive parts warehouse and sophisticated parts management system that ensures fast service and maintenance turnaround times anywhere throughout our branch and dealer-supported service networkrdquo

Specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputation

Growing baseFrom this strong base the company has also invested in trucks to become a major contender in the forklift rental business According to Phil rentals are the third pillar of the business and contribute an increasingly significant share to the overall turnover Its a growing fleet of over 2 500 units boast an overall utilisation of nearly 80 and form the hardworking backbone of an increasing number of businesses who opt to rent rather than buy equipment

ldquoSimilarly our used forklift business provides an opportunity for smaller operations to own good quality machines at an affordable price We have grown this part of the business to become the single-biggest trader of used forklift trucks on the African continent This kind of trading is a serious business that requires specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputationrdquo

Phil concludes by saying that the used division forms the last pillar of Linde Material Handling South Africarsquos offering to customers and although it is tailored to provide affordable materials handling solutions the division still upholds the companyrsquos overall standards and ethics

Linde Material Handling Phil deWet Tel (011) 723-7002 Email phildewetlinde-mhcoza wwwlinde-mhcoza

FORKLIFTS

8 Supply Chain Today February 2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 3: Supply Chain Today Feb2013

Supply Chain Today February 2013 3

February 2013

Contents

Proprietor and Publisher PROMECH PUBLISHINGTel (011) 781-1401 Fax (011) 781-1403E-mail supplychainpromechcoza wwwpromechcozaManaging Editor Susan CustersAdvertising Sales Lelanie DiamondProduction Manager Zinobia Docrat Donovan VadivaluAdministration and Circulation Manager Catherine MacdivaSubscriptions Please email us at accountspromechcoza if you wish to subscribe to ldquoSupply Chain Todayrdquo at R44000 (excl postage and VAT) per year R1 10000 per year for AfricaOverseasPrinted by Typo Colour Printing Tel (011) 402-3468FSC (Forestry Stewardship Accreditation)

The monthly circulation is 4 025

CopyrightAll rights reserved No editorial matter published in Supply Chain Today may be reproduced in any form or language without written permission of the publishers While every effort is made to ensure ac-curate reproduction the editor authors publishers and their employees or agents shall not be respon-sible or in any way liable for any errors omissions or inaccuracies in the publication whether arising from negligence or otherwise or for any consequences arising therefrom The inclusion or exclusion of any product does not mean that the publisher or editorial board advocates or rejects its use either generally or in any particular field or fields

Cover Story4 New 25-tons of Lifting Power

Forklifts6 Raising the Bar9 Easier with Forklift Attachments

Labelling Scanning amp RFID13 Bring Your Own Device16 Make Your Mark

RFA15 Compulsory Microdotting of Vehicles

Unit Conveying19 Food for Thought

On the Move21 Green Supply Chain Industry Leader

Award-winner Honoured

Market Forum mdash Unit 22 Market Forum - Unit

Transport 27 Buy Back South Africa

SSaappiccsss 31 Growth Opportunities

Property33 An Industrial Hotspot

Security 36 Simplifying Cash Logistics

Transport Management 39 Going Green Makes Sense40 Can Do Logistics

Software 42 Has the Chasm Been Crossed

Market Forum mdash Supply44 Market Forum - Supply

Endorsing BodiesAfritag (div of Smart Card SocietyCCF (Cold Chain Forum) CGCSA (Consumer Goods Council of SA)CILTSA (Chartered Institute of Logistics amp Transport SA)SAAFF (The South African Association of Freight Forwarders)SAEPA (SA Express Parcel Association) SAPICS (The Association for Operations Management of Southern Africa also mailed to CSCMP (Council of Supply Chain Management Professionals)

Also mailed to RFA members

Featured on the cover

Goscor Lift Truck Company

0861 GOSCOR (467 267)

lifttrucksgoscorcozawwwgoscorcoza

wwwpromechcoza

SUPPLYCHAIN

TO D A Y

4 Supply Chain Today February 2013

COVER STORY

ldquo Our philosophy has always been to ensure that we reach not only the widest range of customers but that we are also able to offer them the widest range of solutionsrdquo says

Darryl ldquoThis new 25t Doosan machine adds significantly to our ability to do thisrdquo

The DV250S-7 offers superb productivity with its new generation 76lt diesel engine and efficient synchronisation of the drive train with the hydraulic system Like all Doosan vehicles it has excellent ergonomics with increased comfort and visibility while its rugged reliability is ensured by new high performance materials and components new computer assisted structural design techniques and the intensive and systematic research and test programmes that have been part and parcel of the development of this outstanding machine

Imported featuresldquoAs with all Doosan machines on the DV250S there has been an emphasis on fewer mainte-nance requirements thereby increasing uptime and reducing operating costsrdquo says Darryl

Some of the more important features that make maintenance a highly efficient process are

Automatic tilting this enables clear and safe access to the key drive train components

The cabin tilts and locks electronically up to 65 degrees

Durable steering axle the use of an i-beam-structured steering axle adds greater strength while bearings in the steering axle increase rigidity durability and structure stability

Easy access steering axle grease inlet the steering axle grease inlet hole is located in a central position ensuring accessibility and ease of grease injection

Large capacity transmission oil cooler enables the transmission to maintain optimum tem-perature for machine to be operated at peak performance at all times

One of the key features of the DV2505-7 is quite simply that it is a great place in which to work ldquoAn ergonomically designed cab is crucial to productivity as a comfortable driver is an ef-ficient and productive onerdquo says Darryl ldquoIt has been proven time and again that the comfort of the Doosan cabs significantly enhances productiv-ity of the driver which in turn also decreases downtime and ultimately adds significantly to the bottom linerdquo Darryl adds

FingertipsThe DV2505-7 operator cab is such a space It is designed to provide greater rigidity and comfort and the new Zeus cabin has a clear easy-to-read

New 25-tons of Lifting Power

Goscor Lift Truck (GLTC) has launched the Doosan DV250S-7 25t lift truck and

managing director Darryl Shafto says that this is an important machine in the overall range of products offered by his

company

295 PS powerhouse is designed and built to rigorous standards

Supply Chain Today February 2013 5

COVER STORY

dashboard and a high quality interior along with excellent heating and cooling ability In addition to several features intended to reduce noise and vibration other options such as a rear camera and LCD screen or on-board electronic weighing scale mean the operator has everything he needs at his fingertips

The DV250 also offers the latest hydraulic control levers including the facility to add attachment control at no extra cost The pilot button gives the hydraulic control lever a more natural soft feel and allows the operator more accurate control of the side shift function

While safety features are built in at almost every turn added safety is provided by ensuring hydraulic function is not possible if an operator departs from the seat for three seconds or more or when the engine has stopped Also the steering wheel which is adjustable forward or backward and upward or downward allows the operator to find the most comfortable position to suit his or her own personal body type

Most powerful everDarryl says that the high-powered and fuel ef-ficient 76lt D08 engine is one of the most pow-erful and fuel efficient engines ever produced by Doosan Designed to meet all Tier III legislation requirements for exhaust gas emissions this 295 PS powerhouse is designed and built to rigorous standards and is utilised in heavy duty Doosan construction and warehouse equipment across the globe

Some of the more important features of this formidable engine are

A long-lasting endurance drive axle where a Kevlar disc means the drive axle is quieter and heat resistant It is also resistant to harsh environments and thus more durable

A load detection system which by detecting the presence of the load is able to channel additional power to the drive train to ensure a smooth and efficient operation

The automatic 3-gear transmission is smooth with a gear ratio optimised for heavy lifting

There are no shocks resulting in an appre-ciable level of comfort for the operator The traction force is optimum under all working conditions

Darryl says that Doosan is way ahead in terms of innovative forklift technology and the brakes-for-life system introduced several years back is an excellent example ldquoThis truly amazing 25t vehicle is yet further proof of thisrdquo he says

In the worldThe brakes for life system which made world headlines when it was introduced and is still a very prevalent feature on Doosan forklifts is an oil-cooled disc brake system which being totally enclosed eliminates all outside contamination of any humid abrasive or corrosive dust particles The system significantly reduces operating costs and GLTC offers on it a 60 month unlimited hours guarantee

ldquoThis is unique to Doosan and has been instru-mental in making it one of the most successful forklift companies in the worldrdquo Darryl remarks

But he is quick to remind us that no matter how good the technology of any machine it is only as good as the after sales backup and support that accompanies it ldquoThis is why we put in systems that enable us to give a world class service to our customers We work as a team and our cus-tomersrsquo needs are the most important priority in our businessrdquo he concludes

Goscor Lift Truck Company is the sole provider of leading global brands including Doosan Crown and Bendi The Goscor group now part of the giant Imperial group has been supplying the local market with state-of-the-art industrial equipment and solutions for more than 26 years

Darryl Shafto Goscor Lift Truck Company Tel 0861 GOSCOR (467 267) Email lifttrucksgoscorcoza wwwgoscorcoza

Goscor Lift Truck has launched the Doosan DV250S-7 25t

Offers a 60 month unlimited hours guarantee

6 Supply Chain Today February 2013

FORKLIFTS

Raising the BarAfricarsquos forklift market is a relatively tough-old-business with a habit of chewing up and spitting out contenders who do not

keep tight control of their overall operations

Only once they are crystal clear on the exact requirements do they put forward a solution

Linde Material Handling managing director Phil de Wet

C oming off another year of growth and better than expected sales Linde Material Handling is one of the continentrsquos major contenders that runs a tight ship - even

in a tough economic climate In recent times the company has gone from strength-to-strength growing its market share for sales of new and

second-hand forklifts as well as growing its fleet of rental machines

Although managing director Phil de Wet ascribes much of the companyrsquos success to the quality of the machines available he also emphasises the importance of relationship-building and honest after sales service that has helped the business to grow despite uncertain market conditions

Global partnerIn South Africa Phil says the overall market for new forklifts is estimated at about 10 000 units per annum Compared with other developed countries these numbers are a drop in the ocean warranting little effort from many other overseas manufacturers who appoint agents and do not invest heavily in the local supply chain

On the other hand Linde South Africa is a wholly-owned subsidiary of its German parent company and as a result has direct access to the latest and best technology available in the market today This has lent a considerable advantage to the local operation in terms of providing expertise based on global information and best practices

Supply Chain Today February 2013 7

As a result Lindersquos professional consulting ser-vices are becoming increasingly important as potential customers seek input right from the early planning stages of new warehouses in order to build-in efficiency

Pillars of strength Phil says based on the ever-changing require-ments of customers the company has structured its entire operation around a four pillar approach to improve the customerrsquos experience ldquoFirst and foremost our organisation is structured around sales and making the right products available to customers throughout the continent - wherever they are required

ldquoTechnical sales of this nature rely on extreme expertise to engineer solutions that meet custom-ersrsquo requirements Our sales consultants use the information given by customers to find the right solutions and only once they are crystal clear on the exact requirements do they put forward a solutionrdquo he explains

The second pillar is based on after sales ser-vice and is also tailored carefully to individual customerrsquos requirements ldquoWe do sell a good product and are prepared to uphold guarantees that transfer the risk back to us in the event of a product failure We back this up through our extensive parts warehouse and sophisticated parts management system that ensures fast service and maintenance turnaround times anywhere throughout our branch and dealer-supported service networkrdquo

Specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputation

Growing baseFrom this strong base the company has also invested in trucks to become a major contender in the forklift rental business According to Phil rentals are the third pillar of the business and contribute an increasingly significant share to the overall turnover Its a growing fleet of over 2 500 units boast an overall utilisation of nearly 80 and form the hardworking backbone of an increasing number of businesses who opt to rent rather than buy equipment

ldquoSimilarly our used forklift business provides an opportunity for smaller operations to own good quality machines at an affordable price We have grown this part of the business to become the single-biggest trader of used forklift trucks on the African continent This kind of trading is a serious business that requires specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputationrdquo

Phil concludes by saying that the used division forms the last pillar of Linde Material Handling South Africarsquos offering to customers and although it is tailored to provide affordable materials handling solutions the division still upholds the companyrsquos overall standards and ethics

Linde Material Handling Phil deWet Tel (011) 723-7002 Email phildewetlinde-mhcoza wwwlinde-mhcoza

FORKLIFTS

8 Supply Chain Today February 2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 4: Supply Chain Today Feb2013

4 Supply Chain Today February 2013

COVER STORY

ldquo Our philosophy has always been to ensure that we reach not only the widest range of customers but that we are also able to offer them the widest range of solutionsrdquo says

Darryl ldquoThis new 25t Doosan machine adds significantly to our ability to do thisrdquo

The DV250S-7 offers superb productivity with its new generation 76lt diesel engine and efficient synchronisation of the drive train with the hydraulic system Like all Doosan vehicles it has excellent ergonomics with increased comfort and visibility while its rugged reliability is ensured by new high performance materials and components new computer assisted structural design techniques and the intensive and systematic research and test programmes that have been part and parcel of the development of this outstanding machine

Imported featuresldquoAs with all Doosan machines on the DV250S there has been an emphasis on fewer mainte-nance requirements thereby increasing uptime and reducing operating costsrdquo says Darryl

Some of the more important features that make maintenance a highly efficient process are

Automatic tilting this enables clear and safe access to the key drive train components

The cabin tilts and locks electronically up to 65 degrees

Durable steering axle the use of an i-beam-structured steering axle adds greater strength while bearings in the steering axle increase rigidity durability and structure stability

Easy access steering axle grease inlet the steering axle grease inlet hole is located in a central position ensuring accessibility and ease of grease injection

Large capacity transmission oil cooler enables the transmission to maintain optimum tem-perature for machine to be operated at peak performance at all times

One of the key features of the DV2505-7 is quite simply that it is a great place in which to work ldquoAn ergonomically designed cab is crucial to productivity as a comfortable driver is an ef-ficient and productive onerdquo says Darryl ldquoIt has been proven time and again that the comfort of the Doosan cabs significantly enhances productiv-ity of the driver which in turn also decreases downtime and ultimately adds significantly to the bottom linerdquo Darryl adds

FingertipsThe DV2505-7 operator cab is such a space It is designed to provide greater rigidity and comfort and the new Zeus cabin has a clear easy-to-read

New 25-tons of Lifting Power

Goscor Lift Truck (GLTC) has launched the Doosan DV250S-7 25t lift truck and

managing director Darryl Shafto says that this is an important machine in the overall range of products offered by his

company

295 PS powerhouse is designed and built to rigorous standards

Supply Chain Today February 2013 5

COVER STORY

dashboard and a high quality interior along with excellent heating and cooling ability In addition to several features intended to reduce noise and vibration other options such as a rear camera and LCD screen or on-board electronic weighing scale mean the operator has everything he needs at his fingertips

The DV250 also offers the latest hydraulic control levers including the facility to add attachment control at no extra cost The pilot button gives the hydraulic control lever a more natural soft feel and allows the operator more accurate control of the side shift function

While safety features are built in at almost every turn added safety is provided by ensuring hydraulic function is not possible if an operator departs from the seat for three seconds or more or when the engine has stopped Also the steering wheel which is adjustable forward or backward and upward or downward allows the operator to find the most comfortable position to suit his or her own personal body type

Most powerful everDarryl says that the high-powered and fuel ef-ficient 76lt D08 engine is one of the most pow-erful and fuel efficient engines ever produced by Doosan Designed to meet all Tier III legislation requirements for exhaust gas emissions this 295 PS powerhouse is designed and built to rigorous standards and is utilised in heavy duty Doosan construction and warehouse equipment across the globe

Some of the more important features of this formidable engine are

A long-lasting endurance drive axle where a Kevlar disc means the drive axle is quieter and heat resistant It is also resistant to harsh environments and thus more durable

A load detection system which by detecting the presence of the load is able to channel additional power to the drive train to ensure a smooth and efficient operation

The automatic 3-gear transmission is smooth with a gear ratio optimised for heavy lifting

There are no shocks resulting in an appre-ciable level of comfort for the operator The traction force is optimum under all working conditions

Darryl says that Doosan is way ahead in terms of innovative forklift technology and the brakes-for-life system introduced several years back is an excellent example ldquoThis truly amazing 25t vehicle is yet further proof of thisrdquo he says

In the worldThe brakes for life system which made world headlines when it was introduced and is still a very prevalent feature on Doosan forklifts is an oil-cooled disc brake system which being totally enclosed eliminates all outside contamination of any humid abrasive or corrosive dust particles The system significantly reduces operating costs and GLTC offers on it a 60 month unlimited hours guarantee

ldquoThis is unique to Doosan and has been instru-mental in making it one of the most successful forklift companies in the worldrdquo Darryl remarks

But he is quick to remind us that no matter how good the technology of any machine it is only as good as the after sales backup and support that accompanies it ldquoThis is why we put in systems that enable us to give a world class service to our customers We work as a team and our cus-tomersrsquo needs are the most important priority in our businessrdquo he concludes

Goscor Lift Truck Company is the sole provider of leading global brands including Doosan Crown and Bendi The Goscor group now part of the giant Imperial group has been supplying the local market with state-of-the-art industrial equipment and solutions for more than 26 years

Darryl Shafto Goscor Lift Truck Company Tel 0861 GOSCOR (467 267) Email lifttrucksgoscorcoza wwwgoscorcoza

Goscor Lift Truck has launched the Doosan DV250S-7 25t

Offers a 60 month unlimited hours guarantee

6 Supply Chain Today February 2013

FORKLIFTS

Raising the BarAfricarsquos forklift market is a relatively tough-old-business with a habit of chewing up and spitting out contenders who do not

keep tight control of their overall operations

Only once they are crystal clear on the exact requirements do they put forward a solution

Linde Material Handling managing director Phil de Wet

C oming off another year of growth and better than expected sales Linde Material Handling is one of the continentrsquos major contenders that runs a tight ship - even

in a tough economic climate In recent times the company has gone from strength-to-strength growing its market share for sales of new and

second-hand forklifts as well as growing its fleet of rental machines

Although managing director Phil de Wet ascribes much of the companyrsquos success to the quality of the machines available he also emphasises the importance of relationship-building and honest after sales service that has helped the business to grow despite uncertain market conditions

Global partnerIn South Africa Phil says the overall market for new forklifts is estimated at about 10 000 units per annum Compared with other developed countries these numbers are a drop in the ocean warranting little effort from many other overseas manufacturers who appoint agents and do not invest heavily in the local supply chain

On the other hand Linde South Africa is a wholly-owned subsidiary of its German parent company and as a result has direct access to the latest and best technology available in the market today This has lent a considerable advantage to the local operation in terms of providing expertise based on global information and best practices

Supply Chain Today February 2013 7

As a result Lindersquos professional consulting ser-vices are becoming increasingly important as potential customers seek input right from the early planning stages of new warehouses in order to build-in efficiency

Pillars of strength Phil says based on the ever-changing require-ments of customers the company has structured its entire operation around a four pillar approach to improve the customerrsquos experience ldquoFirst and foremost our organisation is structured around sales and making the right products available to customers throughout the continent - wherever they are required

ldquoTechnical sales of this nature rely on extreme expertise to engineer solutions that meet custom-ersrsquo requirements Our sales consultants use the information given by customers to find the right solutions and only once they are crystal clear on the exact requirements do they put forward a solutionrdquo he explains

The second pillar is based on after sales ser-vice and is also tailored carefully to individual customerrsquos requirements ldquoWe do sell a good product and are prepared to uphold guarantees that transfer the risk back to us in the event of a product failure We back this up through our extensive parts warehouse and sophisticated parts management system that ensures fast service and maintenance turnaround times anywhere throughout our branch and dealer-supported service networkrdquo

Specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputation

Growing baseFrom this strong base the company has also invested in trucks to become a major contender in the forklift rental business According to Phil rentals are the third pillar of the business and contribute an increasingly significant share to the overall turnover Its a growing fleet of over 2 500 units boast an overall utilisation of nearly 80 and form the hardworking backbone of an increasing number of businesses who opt to rent rather than buy equipment

ldquoSimilarly our used forklift business provides an opportunity for smaller operations to own good quality machines at an affordable price We have grown this part of the business to become the single-biggest trader of used forklift trucks on the African continent This kind of trading is a serious business that requires specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputationrdquo

Phil concludes by saying that the used division forms the last pillar of Linde Material Handling South Africarsquos offering to customers and although it is tailored to provide affordable materials handling solutions the division still upholds the companyrsquos overall standards and ethics

Linde Material Handling Phil deWet Tel (011) 723-7002 Email phildewetlinde-mhcoza wwwlinde-mhcoza

FORKLIFTS

8 Supply Chain Today February 2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 5: Supply Chain Today Feb2013

Supply Chain Today February 2013 5

COVER STORY

dashboard and a high quality interior along with excellent heating and cooling ability In addition to several features intended to reduce noise and vibration other options such as a rear camera and LCD screen or on-board electronic weighing scale mean the operator has everything he needs at his fingertips

The DV250 also offers the latest hydraulic control levers including the facility to add attachment control at no extra cost The pilot button gives the hydraulic control lever a more natural soft feel and allows the operator more accurate control of the side shift function

While safety features are built in at almost every turn added safety is provided by ensuring hydraulic function is not possible if an operator departs from the seat for three seconds or more or when the engine has stopped Also the steering wheel which is adjustable forward or backward and upward or downward allows the operator to find the most comfortable position to suit his or her own personal body type

Most powerful everDarryl says that the high-powered and fuel ef-ficient 76lt D08 engine is one of the most pow-erful and fuel efficient engines ever produced by Doosan Designed to meet all Tier III legislation requirements for exhaust gas emissions this 295 PS powerhouse is designed and built to rigorous standards and is utilised in heavy duty Doosan construction and warehouse equipment across the globe

Some of the more important features of this formidable engine are

A long-lasting endurance drive axle where a Kevlar disc means the drive axle is quieter and heat resistant It is also resistant to harsh environments and thus more durable

A load detection system which by detecting the presence of the load is able to channel additional power to the drive train to ensure a smooth and efficient operation

The automatic 3-gear transmission is smooth with a gear ratio optimised for heavy lifting

There are no shocks resulting in an appre-ciable level of comfort for the operator The traction force is optimum under all working conditions

Darryl says that Doosan is way ahead in terms of innovative forklift technology and the brakes-for-life system introduced several years back is an excellent example ldquoThis truly amazing 25t vehicle is yet further proof of thisrdquo he says

In the worldThe brakes for life system which made world headlines when it was introduced and is still a very prevalent feature on Doosan forklifts is an oil-cooled disc brake system which being totally enclosed eliminates all outside contamination of any humid abrasive or corrosive dust particles The system significantly reduces operating costs and GLTC offers on it a 60 month unlimited hours guarantee

ldquoThis is unique to Doosan and has been instru-mental in making it one of the most successful forklift companies in the worldrdquo Darryl remarks

But he is quick to remind us that no matter how good the technology of any machine it is only as good as the after sales backup and support that accompanies it ldquoThis is why we put in systems that enable us to give a world class service to our customers We work as a team and our cus-tomersrsquo needs are the most important priority in our businessrdquo he concludes

Goscor Lift Truck Company is the sole provider of leading global brands including Doosan Crown and Bendi The Goscor group now part of the giant Imperial group has been supplying the local market with state-of-the-art industrial equipment and solutions for more than 26 years

Darryl Shafto Goscor Lift Truck Company Tel 0861 GOSCOR (467 267) Email lifttrucksgoscorcoza wwwgoscorcoza

Goscor Lift Truck has launched the Doosan DV250S-7 25t

Offers a 60 month unlimited hours guarantee

6 Supply Chain Today February 2013

FORKLIFTS

Raising the BarAfricarsquos forklift market is a relatively tough-old-business with a habit of chewing up and spitting out contenders who do not

keep tight control of their overall operations

Only once they are crystal clear on the exact requirements do they put forward a solution

Linde Material Handling managing director Phil de Wet

C oming off another year of growth and better than expected sales Linde Material Handling is one of the continentrsquos major contenders that runs a tight ship - even

in a tough economic climate In recent times the company has gone from strength-to-strength growing its market share for sales of new and

second-hand forklifts as well as growing its fleet of rental machines

Although managing director Phil de Wet ascribes much of the companyrsquos success to the quality of the machines available he also emphasises the importance of relationship-building and honest after sales service that has helped the business to grow despite uncertain market conditions

Global partnerIn South Africa Phil says the overall market for new forklifts is estimated at about 10 000 units per annum Compared with other developed countries these numbers are a drop in the ocean warranting little effort from many other overseas manufacturers who appoint agents and do not invest heavily in the local supply chain

On the other hand Linde South Africa is a wholly-owned subsidiary of its German parent company and as a result has direct access to the latest and best technology available in the market today This has lent a considerable advantage to the local operation in terms of providing expertise based on global information and best practices

Supply Chain Today February 2013 7

As a result Lindersquos professional consulting ser-vices are becoming increasingly important as potential customers seek input right from the early planning stages of new warehouses in order to build-in efficiency

Pillars of strength Phil says based on the ever-changing require-ments of customers the company has structured its entire operation around a four pillar approach to improve the customerrsquos experience ldquoFirst and foremost our organisation is structured around sales and making the right products available to customers throughout the continent - wherever they are required

ldquoTechnical sales of this nature rely on extreme expertise to engineer solutions that meet custom-ersrsquo requirements Our sales consultants use the information given by customers to find the right solutions and only once they are crystal clear on the exact requirements do they put forward a solutionrdquo he explains

The second pillar is based on after sales ser-vice and is also tailored carefully to individual customerrsquos requirements ldquoWe do sell a good product and are prepared to uphold guarantees that transfer the risk back to us in the event of a product failure We back this up through our extensive parts warehouse and sophisticated parts management system that ensures fast service and maintenance turnaround times anywhere throughout our branch and dealer-supported service networkrdquo

Specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputation

Growing baseFrom this strong base the company has also invested in trucks to become a major contender in the forklift rental business According to Phil rentals are the third pillar of the business and contribute an increasingly significant share to the overall turnover Its a growing fleet of over 2 500 units boast an overall utilisation of nearly 80 and form the hardworking backbone of an increasing number of businesses who opt to rent rather than buy equipment

ldquoSimilarly our used forklift business provides an opportunity for smaller operations to own good quality machines at an affordable price We have grown this part of the business to become the single-biggest trader of used forklift trucks on the African continent This kind of trading is a serious business that requires specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputationrdquo

Phil concludes by saying that the used division forms the last pillar of Linde Material Handling South Africarsquos offering to customers and although it is tailored to provide affordable materials handling solutions the division still upholds the companyrsquos overall standards and ethics

Linde Material Handling Phil deWet Tel (011) 723-7002 Email phildewetlinde-mhcoza wwwlinde-mhcoza

FORKLIFTS

8 Supply Chain Today February 2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 6: Supply Chain Today Feb2013

6 Supply Chain Today February 2013

FORKLIFTS

Raising the BarAfricarsquos forklift market is a relatively tough-old-business with a habit of chewing up and spitting out contenders who do not

keep tight control of their overall operations

Only once they are crystal clear on the exact requirements do they put forward a solution

Linde Material Handling managing director Phil de Wet

C oming off another year of growth and better than expected sales Linde Material Handling is one of the continentrsquos major contenders that runs a tight ship - even

in a tough economic climate In recent times the company has gone from strength-to-strength growing its market share for sales of new and

second-hand forklifts as well as growing its fleet of rental machines

Although managing director Phil de Wet ascribes much of the companyrsquos success to the quality of the machines available he also emphasises the importance of relationship-building and honest after sales service that has helped the business to grow despite uncertain market conditions

Global partnerIn South Africa Phil says the overall market for new forklifts is estimated at about 10 000 units per annum Compared with other developed countries these numbers are a drop in the ocean warranting little effort from many other overseas manufacturers who appoint agents and do not invest heavily in the local supply chain

On the other hand Linde South Africa is a wholly-owned subsidiary of its German parent company and as a result has direct access to the latest and best technology available in the market today This has lent a considerable advantage to the local operation in terms of providing expertise based on global information and best practices

Supply Chain Today February 2013 7

As a result Lindersquos professional consulting ser-vices are becoming increasingly important as potential customers seek input right from the early planning stages of new warehouses in order to build-in efficiency

Pillars of strength Phil says based on the ever-changing require-ments of customers the company has structured its entire operation around a four pillar approach to improve the customerrsquos experience ldquoFirst and foremost our organisation is structured around sales and making the right products available to customers throughout the continent - wherever they are required

ldquoTechnical sales of this nature rely on extreme expertise to engineer solutions that meet custom-ersrsquo requirements Our sales consultants use the information given by customers to find the right solutions and only once they are crystal clear on the exact requirements do they put forward a solutionrdquo he explains

The second pillar is based on after sales ser-vice and is also tailored carefully to individual customerrsquos requirements ldquoWe do sell a good product and are prepared to uphold guarantees that transfer the risk back to us in the event of a product failure We back this up through our extensive parts warehouse and sophisticated parts management system that ensures fast service and maintenance turnaround times anywhere throughout our branch and dealer-supported service networkrdquo

Specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputation

Growing baseFrom this strong base the company has also invested in trucks to become a major contender in the forklift rental business According to Phil rentals are the third pillar of the business and contribute an increasingly significant share to the overall turnover Its a growing fleet of over 2 500 units boast an overall utilisation of nearly 80 and form the hardworking backbone of an increasing number of businesses who opt to rent rather than buy equipment

ldquoSimilarly our used forklift business provides an opportunity for smaller operations to own good quality machines at an affordable price We have grown this part of the business to become the single-biggest trader of used forklift trucks on the African continent This kind of trading is a serious business that requires specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputationrdquo

Phil concludes by saying that the used division forms the last pillar of Linde Material Handling South Africarsquos offering to customers and although it is tailored to provide affordable materials handling solutions the division still upholds the companyrsquos overall standards and ethics

Linde Material Handling Phil deWet Tel (011) 723-7002 Email phildewetlinde-mhcoza wwwlinde-mhcoza

FORKLIFTS

8 Supply Chain Today February 2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 7: Supply Chain Today Feb2013

Supply Chain Today February 2013 7

As a result Lindersquos professional consulting ser-vices are becoming increasingly important as potential customers seek input right from the early planning stages of new warehouses in order to build-in efficiency

Pillars of strength Phil says based on the ever-changing require-ments of customers the company has structured its entire operation around a four pillar approach to improve the customerrsquos experience ldquoFirst and foremost our organisation is structured around sales and making the right products available to customers throughout the continent - wherever they are required

ldquoTechnical sales of this nature rely on extreme expertise to engineer solutions that meet custom-ersrsquo requirements Our sales consultants use the information given by customers to find the right solutions and only once they are crystal clear on the exact requirements do they put forward a solutionrdquo he explains

The second pillar is based on after sales ser-vice and is also tailored carefully to individual customerrsquos requirements ldquoWe do sell a good product and are prepared to uphold guarantees that transfer the risk back to us in the event of a product failure We back this up through our extensive parts warehouse and sophisticated parts management system that ensures fast service and maintenance turnaround times anywhere throughout our branch and dealer-supported service networkrdquo

Specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputation

Growing baseFrom this strong base the company has also invested in trucks to become a major contender in the forklift rental business According to Phil rentals are the third pillar of the business and contribute an increasingly significant share to the overall turnover Its a growing fleet of over 2 500 units boast an overall utilisation of nearly 80 and form the hardworking backbone of an increasing number of businesses who opt to rent rather than buy equipment

ldquoSimilarly our used forklift business provides an opportunity for smaller operations to own good quality machines at an affordable price We have grown this part of the business to become the single-biggest trader of used forklift trucks on the African continent This kind of trading is a serious business that requires specialist skills in order to buy right and make a profit while maintaining the companyrsquos good reputationrdquo

Phil concludes by saying that the used division forms the last pillar of Linde Material Handling South Africarsquos offering to customers and although it is tailored to provide affordable materials handling solutions the division still upholds the companyrsquos overall standards and ethics

Linde Material Handling Phil deWet Tel (011) 723-7002 Email phildewetlinde-mhcoza wwwlinde-mhcoza

FORKLIFTS

8 Supply Chain Today February 2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 8: Supply Chain Today Feb2013

8 Supply Chain Today February 2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 9: Supply Chain Today Feb2013

Supply Chain Today February 2013 9

FORKLIFTS

I n todayrsquos environment more hands mean more complication and slow work As a result companies are seeking intelligent solutions to handle goods more quickly safely and correctly

without turning to a labour force to accomplish the same work

Stan Contat managing director of Benoni-based Micron Engineering tells ldquoSupply Chain Todayrdquo that the trend locally is towards fit-for-purpose machinery to handle products that were either handled manually or badly in the past He adds that the South African market is slowly align-ing itself with global best practice and a move towards more efficiency on production lines and in the warehouse

Machines do it betterldquoSouth Africa is a tale of two worlds where the top-end of our market makes use of some of the most sophisticated equipment in the world while the lower end of the market still makes use of manual labour or inappropriate technology

ldquoThat is why we have adapted our range of fork-lift attachment to meet the needs of both ends of the market On the one end of the scale we have big business that is constantly looking for technologies to improve efficiencies On the other we have smaller businesses that want to be less reliant on manpower and are turning towards varying degrees of automation

ldquoForklift attachments provide customers with solutions to do dedicated or specialised jobs with a fit-for-purpose machine It also provides the flexibility to simply detach and use the forklift for other purposes or even to attach other types of work tools and perform different tasks with the same machinerdquo

Popular solutionsMicron Engineering has been manufacturing customising and importing forklift attachments for over two decades During this time the company has seen the expansion of the range of attachments worldwide from basic mostly mechanical units to sophisticated pneumatic and computer-driven equipment for specific applications

Easier with Forklift AttachmentsLittle room remains for human beings in automated materials

handling environments other than operating machines that improve the efficiency of processes and minimise errors

Fit-for-purpose machinery to handle products that were either handled manually or badly in the past

Mark Tucker Stan Contat and Dustin Graham of Micron Engineering with a newly-delivered telescopic fork attachment

Micron Engineeringrsquos new pallet inverter

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 10: Supply Chain Today Feb2013

10 Supply Chain Today February 2013

that are used in bulk applications where pallets of different types are handled simultaneously

Fork-positioners are also a popular addition to

FORKLIFTS

An innovative tyre handler attachment

At present the major sellers supplied by the com-pany are attachments that are used as productiv-ity boosters These include multi-pallet handlers

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 11: Supply Chain Today Feb2013

Supply Chain Today February 2013 11

The new easy-to-attach container handler

enhance productivity especially in tight spaces or where precise alignment is difficult to achieve In some instances the addition of fork-positioners can double or treble productivity purely as a result of less time spent picking-up each load Similarly telescopic forks are becoming increas-ingly popular as they provide operators with far greater flexibility especially when dealing with double-deep racking or more commonly to unload trucks from one side only

Although these are just some of the popular choices of forklift users at the moment Stan explains that similar solutions exist for almost every other application and can be tailor-made to enhance productivity and ensure safety when handling goods

Customised attachmentsldquoSome South African companies are world lead-ers when it comes to materials handling and the use of technology to facilitate their processes Examples include the paper white goods and beverages industries where materials handling has entered the space-age and our major firms lead the world in terms of using the right technology

ldquoIn the paper industry for example attachments are used to load massive rolls of paper without damaging the roll or deforming it in any way Despite the massive weight of each roll we are able to supply clamps with pressure and slip sensors that behave much like a human hand to allow minimum pressure to be applied to carry the load effectively

ldquoSimilarly specially-developed carton clamps are being used by white goods manufacturers and distributors to carry anything from microwaves to washing machines or even heavy refrigeration units Pressure sensors and volumetric scanners built into the intelligent clamps also allow varying loads to be carried effectively without damaging precious cargos

ldquoIn the beverages industry technologies are mainly adapted to deal with high volumes Lo-cally the use of advanced attachments are even being used to pick and pack containers in layers according to colour codes or product types and in line with companiesrsquo ordering requirements These attachments enable companies to supply different cold drinks on the same pallet according to customer orders and make end-user deliver-ies a less complicated and faster experiencerdquo says Stan

Around the worldMicron Engineering manufactures a range of fork-lift attachments at its factory in Benoni These are mainly mechanical units and custom-made attachments according to unique specifications In recent years however the company has also begun importing fit-for-purpose attachments from top manufacturers around the world to ensure

FORKLIFTS

Make end-user deliveries a less complicated and faster experience

Fruit and vegetable bin tipperrsquos are widely used on farms and elsewhere in the fresh produce supply chain

customers have access to the very best equip-ment available globally

ldquoWe donrsquot want to reinvent the wheel every time a customer wants a specific attachment Instead we have agencies around the world that specialise purely in making attachments for certain applica-tions and in many instances we prefer to bring in ready-made equipment that is tailor-made to our clientsrsquo specifications

ldquoWhether we are supplying attachments to reduce labour work more effectively in tighter spaces or to handle goods more carefully and efficiently we always strive to supply the appropriate equip-ment to get the job done rightrdquo concludes Stan

Micron Engineering Stan Contat Tel (011) 421-0738 Email stancmicronengcoza wwwmicronengcoza

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 12: Supply Chain Today Feb2013

12 Supply Chain Today February 2013

With the Artixreg articulated forklift pallets can be managed in aisles as narrow as 15m ndash allowing you to up overall storage capacity It lifts up to 25t can reach heights of 125m and packs pallets at double-depth with extendible forks

Dual Front Wheel Drive for greater Stability and Traction Indoor and outdoor operation Deep-cycle batteries for all day use Advanced stability and cushioned tyres Integrated high de nition D T for advanced visibility perators are trained in Articulated Driving onversion and First ine aintenance SA A compliant eliability entred aintenance rogramme Service xcellence harter monthly reports and erformance Analysis ycle Time odelling for eet si e and mix analysis

Let the Artixreg elevate your bottom line contact us now

Open your warehouse to narrow aisles

ENGINEERED MATERIAL HANDLING

0861 61 61 61

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 13: Supply Chain Today Feb2013

Supply Chain Today February 2013 13

LABELLING SCANNING amp RFID

ldquoWhile almost anyone can purchase a mo-bile device either a consumer device like a Samsung or a rugged device such as

Motorola it takes a specially-trained dedicated team of professionals to add a value layer to these products We do thatrdquo says Craig Collins of Cradle ldquoSmartphones now have the capacity to read barcodes allow for electronic receipts and everything else that is needed within a sup-ply chain systemrdquo

As authorised partners for the main industrial device vendors - Motorola Intermec and Hon-eywell - Cradle has to develop and maintain a team of professionals who can take these prod-ucts from the box to a working solution These services include consulting on the technology and applications and the design and implementa-tion of connectivity platforms for the devices regardless of size and distance The company also supplies the devices configures them and manages the roll-out

Device agnostic solutionRegardless of device Cradle Technology Ser-

Bring Your Own Device

While the market for seriously robust barcode scanners and other related supply chain devices is growing so too is a movement across most businesses to ldquobring your own devicerdquo But how do companies protect data keep track

and other important things ldquoSupply Chain Todayrdquo speaks to Cradle Technology Services to find out because the

company has a plan a product and a service that can take away any possible concerns

vices offers on-site support call centres and remote support The software solution will work anywhere where there is internet access even across Africa where mobile connectivity is often extremely slow All data is stored in the cloud so even if a device is lost or broken secure and confidential information is unavailable to anybody who may come across the device

ldquoOur focus is to help the software vendors who do not want to handle hardware and the consultants to acquire and implement the hardware sold by the manufacturers of the enterprise devices We partner with the manufacturers leverage our industry knowledge and expertise and assist the software vendors to deliver their solutionsrdquo says Craig ldquoOur strategy to offer services on top of the hardware platform which allows the enterprise to manage these devices be they smartphones iPadrsquos or industrial devices deals with both casesrdquo

Most of the applications being deployed on these devices in the mobility field are aimed at replacing paper For transportation requirements itrsquos everything from proof of delivery proof of condition returns processing payment process-

Provides the ability to locate and track a GPS-enabled device inside four walls or anywhere in the world

Craig Collins of Cradle Technology Services

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 14: Supply Chain Today Feb2013

14 Supply Chain Today February 2013

LABELLING SCANNING amp RFID

ing load tracking and dynamic routing to pickup processing fleet tracking and signature capture

For field services requirements Cradle covers inspection systems in field repairs routine maintenance quality inspections and insurance assessments

Which choice to makeldquoOne of the questions I always raise when con-fronted with the debate around whether to use a Samsung smartphone or a rugged enterprise device for an application such as ePOD or trans-portation is that while hardware acquisition and replacement costs represent as little as 8 of the total cost of ownership companies must consider the impact of lost productivity and revenue opportunities from a device failure as well as ongoing IT support costsrdquo Craig advises

ldquoFor the majority of field mobility applications enterprise-class devices offer a clear total cost advantage due to their lower failure rates inte-grated business functionality and lower ongoing support costs They also enable higher productiv-ity the ability to capitalise on additional revenue opportunities and more efficient ongoing sup-port with business-focused platforms for device management battery management security upgrade paths back-end integration and more Our services and technologies enable us to deliver on lower TCO for these applications

ldquoThe opposing argument that BYOD (Bring your own Device) is more and more common and con-sumer grade devices are being rolled out in many enterprise applications does however have the

Send driving directions from the help desk and even receive live traffic condition updates

advantage that the user who chooses to use his or her smartphone is going to be more careful with itrdquo Craig comments

Mobile mastermindMobile device management has traditionally been a costly time-consuming and error-prone process With Honeywellrsquos Remote MasterMind for Mobility IT administrators can perform vir-tually all of their device management functions from a single centralised location In addition to offering multi-vendor support of devices run-ning Microsoft Windows Mobile and Windows CE operating systems Remote MasterMind now manages Apple iOS and Google Android devices enabling the flexibility to deploy and manage the right device on the right platform to meet the needs of an evolving business

Remote MasterMind also provides the tools and technologies needed to control how and where a companyrsquos mobile assets are being used For example using the locationing feature on mobile devices provides the ability to locate and track a GPS-enabled device inside four walls or any-where in the world These locationing features are enhanced with geofencing which allows companies to define specific actions to be taken automatically whenever a device enters or leaves a predefined area It also allows businesses to identify the postal address of a device send driving directions from the help desk and even receive live traffic condition updates

ldquoThe technology industry changes so rapidly which has a knock-on affect for the supply chainrdquo remarks Craig ldquoWe plan to keep ahead of the pack and continue to provide the most reliable and efficient systems available in the marketrdquo

Craig Collins Cradle Technology ServicesTel (021) 851-0624 wwwcradlecoza

Interroll dynamic storage helps you save up to 50 space and energy

INCREASED PRODUCTIVITY FOR DISTRIBUTION CENTRES

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 15: Supply Chain Today Feb2013

Supply Chain Today February 2013 15

A vehicle presented for Police Clearance after 1 September 2012 should also be fitted with microdots or its microdot identification should be verified

Vehicles traded in to motor dealers should they have a microdot identification should then be verified before being registered in the dealer rsquos register

The Road Freight Association Tel (011) 974-4399 Fax (011) 974-4903 Email membershiprfacoza wwwrfacoza

Compulsory Microdotting of Vehicles

Amendments to the National Road Traffic Act which came into force on 1 September 2012 require vehicle owners to have their

vehicles microdotted or verify that the vehicles have microdot identification (Government Gazette 35130 dated 9 March 2012)

I n addition the Second Hands Goods Act of 2009 which governs the handling of second-hand (used goods) also stipulates under Regulation 24 (1) (2) (d) that dealers need to

keep a second-hand goods register and record all particulars including its microdot identification

What all these provisions mean in a nutshell is that

A new or second-hand vehicle registered after 1 September 2012 must be fitted with microdots (fitted by OEMrsquos MIBrsquos and motor dealers ndash not operators)

RFA

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 16: Supply Chain Today Feb2013

16 Supply Chain Today February 2013

Make Your MarkhellipThe issue of glass marking is not new and numerous companies have attempted to find a solution to the

problem of incorporating safety symbols into glass with varying levels of success

Leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illegible

L ouis van Wyk from SAGGA (SA glass amp glazing Association) speaks to ldquoSupply Chain Todayrdquo about these systems along with a number of factors affecting the glass

sector According to Louis effectively marking safety glass is essential because it assists in the process of providing a glass certificate prior to the issuing of a certificate of occupancy

The dilemma is how to get the markings in place clearly quickly affordably and most importantly permanently

Toughened safety glass has all markings applied prior to the toughening process so the problem is usually not associated with this material How-ever the issue raises its head when dealing with laminated safety glass This is bought in stock sheets and requires that the contractor apply markings once the pane has been cut to size

Various optionsldquoThere have been a lot of systems available but each has its own set of drawbacksrdquo Louis tells us ldquoLaser marking is effective but itrsquos very expensiverdquo

Sandblasting has the same problem because the contractor needs a compressor to do the job

ldquoItrsquos also tricky because the sand needs to be completely removed after the mark has been maderdquo He adds that there have been instances in which leftover grains of sand have abraded panes in transit to the extent that all glass markings are completely illeg-ible after long trips

ldquoA cheaper variation on the sandblasting theme was the use of gas-propelled equipment The drawback here was the shortage of gas canisters The manufacturer was using fire extinguisher cylinders filled with compressed air and these were hard to source Wersquove also seen a vibro-engraving tool comprising a handheld engraver that is run over a steel template

ldquoPossibly the most common system has been the self-inking rubber stamp range from Red Cap Industries This is available with an indelible fluid and at around R600

is relatively inexpensive However it requires simple maintenance ndash a quick daily rinse ndash that some contractors neglect Also if not carefully applied itrsquos possible to smudge the mark But the product is quite flexible in that it allows the use of any logo along with the relevant Coderdquo

Building inspectionLouis stresses that regardless of the system used the mark must be clear for building inspection ldquoWersquore finding that building in-spectors are becom-ing increasingly vigilant in their monitoring of glass codesrdquo says Louis ldquoWhile we at Sagga use laser measuring to determine glass thickness building inspectors generally use one of two methods Both are fairly rudimentary glass gauges Some inspec-tors will merely examine the glass mark and assume itrsquos correctrdquo

With toughened glass the mark is usually a reliable indication of the glass used however laminates are open to error or even deliberate application of the wrong code ldquoIn the past building inspectors may have turned a blind eye but tougher regula tions are holding them accountable for building malfunction down the linerdquo he warns

Often occupants will inhabit a building for years

LABELLING SCANNING amp RFID

Melrose Arch

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 17: Supply Chain Today Feb2013

Supply Chain Today February 2013 17

Regulations are holding them accountable for building malfunction down the line

CodesSafety glass adheres to three basic codes Code 1 is resistant to human impact and includes various laminates and toughened safety glass Code 2 resists burglary and vandalism and re-quires HI PVB laminates or materials that comply with the requirements of SANS 1263 Part II Code 3 is designed to withstand armed attack which is accomplished by multi laminate bullet resisting glass of PVB andor Composite laminates as well as any glazing materials that comply with the requirements of SANS 1263 Part III

According to SAGGArsquos regulations on safety glazing item 441 ldquothe panes of all safety glazing material shall be permanently marked by the installer in such a manner that the markings are visible in individual panes after installationrdquo

waiting for all the necessary cer-tificates required for legitimate occupancy but Louis adds that there are deterrents to this too ldquoThese people will probably get nailed on rates and the lack of certification will affect resale of the property All this is great for us because it discourages practices such as backhandingrdquo he smiles ldquoIt also protects the occupant from unsafe buildingsrdquo

Safety firstHe goes on to warn of the very real threat to human life when safety is not a primary consideration citing the examples of numerous public build-ings which were used for years without correct documentation among these being the Colonnade and Menlyn Shopping Centres

ldquoTen years ago when I started at Sagga there was a lot of development in some of the new suburban areas It was like watching Lego being strewn about At that point Bill Posthumous at the Roodepoort Council called me and showed me numerous glazing certificates for buildings where glass did not comply with standards This is where the value of our membership became clear because Sagga members adhere to strict guidelines

ldquoBill gave the directive that only our members could install within his spheres of influence initially this covered eleven municipal areas but it has now spread countrywide The results have been significant Where non- conformance initially stood at 85 it is now down to 12 and droppingrdquo says Louis with obvious pride

ldquoWe may never get down to 0 non-compliance because SAGGA membership is not enforced However I believe there are no real obstacles to glaziers who wish to join our ranks Also by

offering contractors strong incentives to sign up such as information resources and sup-port I think the number of installers who do not comply will diminish significantlyrdquo he says in closing

Louis van Wyk SAGGA Tel 011 805 5002 Email louis aaamsacoza wwwaaamsacoza

LABELLING SCANNING amp RFID

Louis van Wyk SAGGA

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 18: Supply Chain Today Feb2013

18 Supply Chain Today February 2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 19: Supply Chain Today Feb2013

Supply Chain Today February 2013 19

T he company supplies a range of products to two of South Africarsquos leading super-market chains and one of South Africarsquos most prominent gourmet food chains In

2006 Garon Foods moved the brand specific food lines into a new purpose-built factory solely for the production and packaging of frozen and party foods deli seafood primal or raw fish long life products as well as several other seafood lines for the gourmet chain

Flexible Conveyor Systems (FCS) recommended and installed a Flexlink Alpine chiller which is according to Garon Foods delivering on every front ldquoWe are not only saving time compared with the previous manual process but the system also frees our staff to attend to other duties in the factoryrdquo explains food technologist Ruan Brits

Broken up and rebuiltldquoThis quality system is completely flexible and so versatile that it can be easily broken up and rebuilt Because of all these advantages we had no hesitation in requesting FCS to extend the length in order to convey products across the length of the despatch area and through the metal detectorrdquo says Ruan

FCSlsquos Nico Wassermann responded to the call and re-visited the Garon factory to assess the application in order to recommend the best possible solution rdquoWe know space is at a premium in this efficient streamlined factory and that we had to work within these constraints while still providing the customer with a conveying system that fills every requirement We also had to keep in mind that we needed space for a metal detector Careful assessment deter-mined that the application could only be successfully extended if we included an ldquoSrdquo bend in the conveying line so the 8m long x 40cm conveyor was lengthened to 10m to accommodate the metal detector as well as the ldquoSrdquo bendrdquo

Massive ROINico says that although it may be a little early to calculate return on investment (ROI) he is confident of excellent results and cites an example of excellent ROI at another customer that realised a massive ROI within a mere five-and-a-half days ldquoWe canrsquot calculate ROI for Garon Foods

at this stage because we donrsquot have a system to compare to and we also donrsquot have a basis yet but the benefits of the extended conveyor will become immediately evidentrdquo comments Nico

Ruan says that although there are other manu-facturers there is very little competition in the local market for this specific system yet they maintain very competitive prices ldquoWe look for-ward to eventually streamlining the entire factory with FlexLink systems as this flexible reliable conveyor system is the only way to utilise our floor space optimally especially as needs change over the yearsrdquo

Nico Wassermann Flexible Conveyor Systems Tel (011) 455-4555 Fax (011) 450-3121Email nwamtcmechanicalcom wwwamtcmechanicalcom

Food For Thought

UNIT CONVEYING

Specialist seafood delicatessen Garon Foods has recently streamlined a conveyor system to move products through to dispatch

Another customer realised a massive ROI within a mere five-and-a-half days

FlexLink system easily accommodates a metal detector at Garon Foods

ldquoThis environmentally-friendly production line has reduced our electricity bills as it only requires a small window through which to convey the product allowing the cold store doors to remain closed for longer periods and resulting in temperatures being sustained at constant levels

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 20: Supply Chain Today Feb2013

20 Supply Chain Today February 2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 21: Supply Chain Today Feb2013

Supply Chain Today February 2013 21

ON THE MOVE

A fter 16 years of service as professor in Mechanical Engineering at the NWUrsquos School for Mechanical Engineering Prof Grobler assumed his responsibility as

Dean from 1 September 2012 As a Mechanical Engineer from the University of Pretoria and PrEng with the Engineering Council of South Africa he has unsurpassed experience in the academic consulting as well as commercial and industrial spheres relating to mechanical and energy engineering

He obtained his PhD specialising in retrofit-ting of commercial buildings with emphasis on energy management and indoor comfort is a

Green Chain Industry Leader Award-winner HonouredThe Southern African Association for Energy Efficiency (SAEE)

is proud to announce that its President Prof LJ Grobler is appointed as Dean of the North West Universityrsquos (NWU)

Faculty of Engineering

Mapule Ncanywa (CGCSA) presents Prof Louis Grobler Winner Green Industry Leader at the 2012 Green Supply Chain Awards function

Certified Energy Manager (CEM) and a Certi-fied Measurement and Verification Professional (CMVP) and has trained over 600 individuals in the internationally-recognised Association of Energy Engineerrsquos (AEE) CEM programme through the local approved trainer the Energy Training Foundation a division of Energy Cybernetics He was the 20078 President AEE based in Atlanta USAmdashthe first non-American to become presi-dent The SAEE is the local chapter of the AEE

Significant contributionBringing in renewed energy into the faculty Prof Grobler says ldquoIt is an honour to receive such a platform where I have the opportunity to utilise my experience gained to facilitate in the develop-ment of the engineering skills that are in dire need in our countryrdquo With a background in not only academia but industry as well Prof Grobler is well positioned to produce deployable engineers into the economy of South Africa

More recently Prof Grobler won the Industry Leader Award at the Green Supply Chain Awards in recognition of the significant contribution he has made toward the industry Under his leadership as SAEE President he has placed South Africa on the map internationally by steering the SAEE to win the Best International Chapter award from the AEE for 2 years in a row

SAEE Yolanda de Lange Tel (041) 367-1041 Email mediasaeeorgza

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 22: Supply Chain Today Feb2013

22 Supply Chain Today February 2013

Increased Load Capacity

MARKET FORUM

Serco has produced a custom-built 51 roll-tainer semi-trailer for the SA Post Office which significantly increases carrying capacity on the vehicle The challenge was to ensure that the maximum number of roll-tainers could be used on the trailer while adding additional space to load larger parcels and freight

They solved the capacity conundrum by designing an underslung box which could be attached to the trailer Two

underslung boxes with side cladding to ensure smooth flowing lines along the side of the trailer increase carry capacity significantly An additional feature is galvanized cages installed inside the underslung boxes to satisfy the Post Officersquos stringent security requirements

Johan Prins SAPOs National Manager-Fleet at Head Office says the space created below the deck provides secure and lockable capacity for parcels and

South African truck and trailer body manufacturer Serco has built a 51 roll-tainer semi-trailer for the SA Post

mail bags equivalent to the volume of 10 addi-tional SAPO roll-tainers ldquoOn most semi-trailers this space is simply not usedrdquo adds Johan

The position of the lug-gage space is similar to

that on buses underneath the chas-sis It will reduce wind resistance and spray on wet roads improving visibility for other road users and contributing to safetyrdquo

SAPOs marketing division turned the new trailer into a travelling bright red billboard with the payoff line Con-necting South Africa

Serco Clinton Holcroft Tel 031 508 1000 wwwsercocoza

Factory building costs are dictated by height and floor area While floor area is usually a given with no opportunity for savings building costs can nevertheless be reduced by minimising that portion of the height needed to accommodate the overhead crane Condrarsquos short-headroom hoists have been meeting this need for more than ten years

In 2000 the company built a proto-type Titan SH-Series short-headroom hoist designed specifically to minimise the distance between bottom-block and the top of the supporting I-beam Based on the proven K-Series this prototype Titan reduced the size of many components to take height out of the final crane assembly

The resulting hoist profile was some 20 percent lower allowing 200mm to be taken out of the cranersquos vertical dimension and therefore out of the overall factory height across its entire area to deliver substantially lower

factory construction costs

For existing factories the additional height made available by the short-headroom hoist means greater stack-

Short-headroom

ing possibilities allowing factory floor space to be put to more productive use

Condra Marc Kleiner Tel (011) 776-6000 Email salescondracoza

Titan SH-Series short-headroom hoist under manufacture

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 23: Supply Chain Today Feb2013

Supply Chain Today February 2013 23

MARKET FORUM

Vodacom is launching a Global Data Service Platform (GDSP) to help companies deploy and manage large wireless Machine to Machine (M2M) projects The new platform will be supported by an expert local team backed by Vodafones global M2M business unit

The launch of the Vodacom GDSP is one of the ways that the company is looking to bring its scale and expertise to this fast-growing market which is seeing an increasing number of customers using wireless M2M to enable new business opportunities and enhance customer service This is particularly evident in areas such as smart metering vehicle tracking point of sales (POS) and the remote monitoring of equipment

The Vodacom GDSP platform with its unique functionality will provide

Unique Functionalitycustomers with managed con-nectivity for M2M smart service deployments By using the GDSP platform companies will be able to centrally manage and control the process of rolling out M2M devices across many countries increasing the speed of implementation and reducing the cost complexity and risk traditionally associated with deploying such projects

We understand that deploying and managing large numbers of SIM cards can be very resource intensive and hence costly The GDSP addresses this by putting the control back into the hands of our M2M customers so that they can focus on other areas of their business says Ilze-Mari Kriek of Vodacom Business Services

Vodacom Ilze-Mari Kriek Tel (011) 653-5000 wwwvodacomcozabusiness

Your employee and clients need to get out of the building as quickly and as safely as possible Do you have an evacuation plan in place How do you ensure protection from smoke inhalation and visibility issues caused by fires

The new Fire-Pak breathing Appara-tus is a self-contained unit weighing roughly 500g and is portable easy to use and extremely affordable

The hood is worn over the head and shoulders Its material is flame retar-dant and antistatic coated withstanding temperatures of between -40oC and 265oC The PET Film window protects the eyes allowing visibility while the

user tightens the string on the hood to ensure a snug and tight fit Once the mouth-piece is inserted

a simple press of the pump canrsquos

cap allows for au-tomatic release

of breath-able air The pump cans and all con-nections are lu-minous

in colour and easy

to use

Once the cap is pressed the user inhales regular-ly and exhales th rough the mou t hp i e c e The apparatus offers 5-10 min-

utes of breathable air thus allowing the user vital extra minutes to get to

safety when their life or health is in

immediate danger

Aliens Systems amp Technologies

Sam Wright Tel 9011) 949-1157

Email samastafricacom wwwastafricacom

Flooring training courses are presented by the CampCI (Concrete amp Cement Insti-tute) regularly This year the lsquoConcrete Industrial Floors on the Groundrsquo one-day course which provides engineers and contractors with a detailed and practical overview of all facets of industrial floor construction will be held on March 15 and June 19 in Midrand May 29 in Durban and July 31 in Cape Town A specially-adapted course with more emphasis on concrete technology and practice than on design philosophy

user tightestring on thto ensure and tigOnce thepiece is in

a simple pthe pump

cap allowstomatic

of bablThecaaln

inan

to use

Once thpressed tinhales rly and ethroughmou t hpThe appoffers 5-1

utes of breaair thus althe user vitminutes to

safety whenlife or healt

immediate da

Aliens SyTechn

SamTel 9011) 94

Email samastafriwwwastafr

will also be on offer from the School of Concrete Technology Arrangements for other special courses can also be discussed with the school

The CampCI can also provide advisory service on all aspects of concrete flooring and the Institutersquos Information Centre stocks a wealth of reference material on the subjectrdquo

CampCI Midrand Hanlie Turner Tel (011) 315-0300 wwwcnciorgza

10-Minute Lifeline

Concrete Industrial Floors

The Cement amp Concrete Institute provides an extensive training and advisory service on

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 24: Supply Chain Today Feb2013

24 Supply Chain Today February 2013

MARKET FORUM

As a Premier Partner to Zebra Technolo-gies in South Africa Zetes (formerly ProScan) is able to supply the new Zebra ZT200 printer series to South African customers The new series is intended for light industrial and commercial ap-plications and offers advanced printer integration capabilities and complete device management

ldquoZetes constantly strives to meet the specific and varied needs of its customers operating in a number of market segments and we are excited to offer this series of industrial print-ers as they are fast easy to use and compatible in a multitude of environ-ments including those with existing printers and systemsrdquo comments

Courier company SkyNet Worldwide Express recently signed a two-year contract worth R12m with Wright Millner Africas largest im-porter and distributor of dental equipment and con-sumables The new contract involves moving Wright Millners dental products across South Africa as well as into Botswana Namibia Lesotho and Swaziland

ldquoThis will prove to the market that we can be a major player in the dental and pharmaceutical industriesrdquo says Ken Light SkyNets chief business development officer ldquoI would like to see this being a long-term partnership with Wright Millner as we want them to consider us as their trusted advisor on all things logisticsrdquo After 15 years

Kuehne + Nagel has been awarded a contract by AGCO to manage its aftermarket Parts Distribution Centre (PDC) in Johannesburg From the facility parts are distributed within South Africa as well as to several neighbouring countries in Africa

It consists of a storage capacity for 40 000 parts Located near the OR Tambo International Airport the built-to-suit facility will enable AGCO to significantly improve order response times to its African customers The services offered by Kuehne + Nagel include receiving inventory control picking amp packing handling of dan-gerous goods as well as prepackaging and returns handling of AGCOrsquos spare parts The company also provides seafreight and airfreight inbound services of parts originating from Turkey France Brazil and India and responsible for the facilityrsquos mainte-nance and security

Kuehne + Nagel Martin Spohn Email martinspohnkuehne-nagelcomwwwkuehne-nagelcom

General purpose strip curtains such as the Apex Strip Curtain which features the patented Balledge design are ideal for closing off a doorway and prevent-ing the ingress of hot or cold air and other contaminants into a working area Manufactured from specially formulated PVC material Apex Strip Curtains do not become brittle with use which means that these strips will outlast inferior products

Apex Strip Curtains are transparent for optimum visibility and safety and

TS

the specially designed Balledge feature ensures an effective thermal seal at all times yet the strips will part easily under pressure to allow people and goods to move through unhindered The rounded edge on the strips ensures that they do not snag or scratch goods or people as they move from one area to another

Apex Strip Curtains Wim Dessing Tel (011) 452-8723 Email WimSnrapexstripcozawwwapexstripcoza

of working with UTi Wright Millner decided it needed to put its logistics work up for tender due to its Scotland branch moving towards a more IT-focused automated outlook

ldquoIt is our ability to be flexible and move in uni-son with Wright Millner

through their process of upgrading that really won us this tenderrdquo says Ken ldquoWe do not have to wait to integrate We can integrate Wright Millners IT structure on our current system to grow and improve as they upgrade their warehouse and ERP systemsrdquo

Ken Light Skynet Tel 086 055 5450wwwskynetcoza

Printing SolutionsIT-Focused

Contract AAAAAAAwwwwwaaaaaarrrddddeeddddd

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 25: Supply Chain Today Feb2013

Supply Chain Today February 2013 25

MARKET FORUM

Industrial flooring expert Concrete Laser Flooring (CLF) has recently completed a project for underground mining equipment manufacturer Joy Mining in expanding its distribution facility CLF was contracted to lay down more than 8 000m2 of high tolerance concrete flooring

CLF began work at the Germiston-based distribution centre in August 2012 which involved the exten-sion of the existing facility which was required to have FM2 special and CAT 1 tolerances due to the heavy loads narrow aisles and high racking space The floor tolerances were surveyed using the Racktrack profilorgraph ndash a highly sophisticated measuring device that measures the

Karin Parker national sales manager for Zetes South Africa

Some of the specific uses include Manufacturing ndash light work-in-process tracking inventory management Trans-

portation amp logistics ndash order picking and packing shipping and receiving and compliance labelling Retail ndash warehouse logistics and back-of-store applications and Healthcare ndash speci-

men labelling and pharmacy labelling

ldquoThis is an exciting time for barcode printers and other AIDC technologies as new adopters are turning to these technologies The ZT200 answers the market need of small and medium-sized businesses interested in these technologies to increase business ef-ficienciesrdquo continues Karin

The new line of printers is able to fit into a customerrsquos existing enterprises is durable and able to withstand harsh environments In addition the ZT200 series helps limit ownership costs and maximises printer uptime because it is easy to connect to the network and maintain without the use of tools while the intuitive user interface simplifies the user rsquos learning curve for the product

Zetes Karin Parker Tel (011) 615-3103 Email KarinParkerzazetescom

floor flatness every 29mm

Due to the design load of the floor CLF director Peter Norton points out that the company was required to lay a 350mm thick floor compared with the industry standard of 180mm The weight of certain Joy Mining equipment is consid-erable which results in extremely high post load on the racking As a result the floor

had to be almost twice as thick as standard floors with a heavily steel re-enforced design in order to ensure that we achieved the required tolerances

According to Peter a total of 2 700m3 of concrete was placed within a one-week period It was a highly challeng-ing task to accurately lay such a large amount of concrete within the specified times and according to the necessary tolerances CLF was however able to complete the project without any major setbacks on time and within budgetConcrete Laser Flooring Peter Norton Tel (011) 323-2900

Interroll South Africa a sister company of the Interroll Group has secured a further order to add additional pallet flow to the Simba Isando CDC Hilton Campbell managing director comments that ldquoWe are very pleased we were again selected as the supplier for In-terroll pallet flow from an already key global customer of the Interroll Grouprdquo The new requirement is for two addi-tional pallet flow blocks totaling 128 lanes of 12 deep pallets supplying in total 1 536 pallet places of dynamic movement Key benefits of this type of pallet storage and handling outweigh all other options it offers the fastest replenishment of pick faces guaran-tees the FIFO requirement requires no energy for pallet movement and requires no maintenance

Hilton comments further that with the new Interroll pallet separator the time-delay release mechanism and first-ever contactless speed control-lers these new innovations separate Interroll from any other competitors These innovations offer significant benefits including less damage caused by operators an extended lifespan of critical components and a greater level of safety

Interroll SA Hilton Campbell Tel (011) 281-9900 wwwinterrollcomEmail hcampbellinterrollcom

Pallet flow

High Tolerance

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 26: Supply Chain Today Feb2013

26 Supply Chain Today February 2013

35th Annual Conference amp Exhibition

design for change

The Leading Event in Africa for Supply Chain Professionals

The economy is becoming increasingly globalised and as a result innovative supply chain management is central to commercial survival Change in the way supply chains are managed is both necessary and inevitable Delegates at the 35th Annual SAPICS conference will be offered solutions to manage their supply chains more effectively The Annual SAPICS Conference is designed to offer practical and relevant information by providing delegates with outstanding world-class educational presentations the highly collaborative Africa Cafeacute select meet the speaker sessions real world case studies and interactive workshops

Supply Chain Solutions for a Dynamic World

Partner Associations

T +27 (0)11 023 6701 | email upavoniconcoza | wwwsapicsorgza

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 27: Supply Chain Today Feb2013

Supply Chain Today February 2013 27

TRANSPORT

M anufacturing has not been sexy in our country for many years In fact our sector with a few exceptions is fighting hard

to survive We are at last getting some recognition I donrsquot believe it is too late but it is the eleventh hour

It is important though to be positive We still have much to celebrate in our country and we do have many areas of excellence South Africans in all walks of life and all professions and in many jobs have and continue to make a mark

Disloyal domestic customersSouth African companies have a reputation of manufacturing quality products We manufacture many items across a wide cross spectrum that are world-class despite our considerable manu-facturing weaknesses and vulnerabilities such as economies of scale range of products on our shelves (ie we will sell 500 000 new vehicles this year and consumers have a choice of 1 335 variants) disloyal domestic customers a volatile and strong currency too open an economy for a developing nation I could continue but I am sure those readers in manufacturing can identify with our challenges The real issue at present

is the extreme margin pressures we are facing squeezed by rising domestic administered prices and a strong Rand coupled to highly subsidised imports

Our biggest challenge however for the country is the scourge of unemployment There are so many different statistics on the unemployment number which in itself is a great concern but we all agree that South Africa has the highest youth unem-ployment in the world and the oldest workforce Manufacturing has lost 280 000 jobs since the outbreak of the recession and over 440 000 small businesses have closed in five years

Catastrophic margin squeezeWe have a situation where we should be the hub of Africa but this is moving or moved to Dubai The reasons are a too strong currency influx of highly subsidised imports killer administered prices and a skills shortage ndash these fac-tors have led to a catastrophic margin squeeze

It could and can be so ldquodif-ferentrdquo but we must act and become ldquoactivistsrdquo not in the Julius Malema mould but as positive catalysts for change

Most middle class South Africans remain complacent however life is pretty good for those in employment and in certain sectors such as

Buy Back South AfricaStewart Jennings head of the Manufacturing Circle had guests on the edge of their seats with this address

given at the recent SASSDA (Southern Africa Stainless Steel Development Association) Awards banquet

We have the lowest GDP growth in Africa against a background of a wonderful infra-structure compared with every other African country This year we will struggle to achieve a 26 growth compared with

Angola 92 Mozambique 78 Zambia 7 Nigeria 68 Tanzania 65 Zimbabwe 64 Botswana 62 DRC 62 Kenya 61 Malawi 59 Namibia 48

Slave labour conditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

Stewart Jennings

Mining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

sWsbtotohkatom

ItfebJp

MAhfoinMining and manufacturing production and vehicle sales annual growth South Africa January 2010 ndash June 2012

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 28: Supply Chain Today Feb2013

28 Supply Chain Today February 2013

TRANSPORT

financial services and retail the stock market is booming and for some the wealth effect cam-ouflages the weaknesses in our economic think-ing But what about the rest (the vast majority)

We are having our Arab Spring right now There have been well over 350 service protests (many of them violent) over the last four years the Marikana debacle and the current wave of wild cat strikes are our own spring Our people are not making ends meet they are eking out an existence through micro lenders this situation can only deteriorate unless we do something

To do nothingWe are sitting on the sidelines not dissimilar to what happened before World War II and before the Balkan conflict in the 90rsquos We are letting hegemony from certain quarters take over whether it is the greed of certain sectors or individuals

in our economy or the might of China As Edmund Burk quoted ldquoAll thatrsquos necessary for the forces of evil to win in the world is for enough good men to do nothingrdquo

This is where our Manufacturing Circle and the manufacturing industry needs to fight back and requires the support of all South Africans Real job cre-ation is require as our absolute single focus and this is why we need all South Africans to support our campaign to lsquoBuy Back South Africarsquo

Deluge of importsWe are facing a deluge of im-ports The growth of imports particularly from China over the last five years has destroyed hundreds of thousands of jobs in our country from small busi-nesses to large We are currently in a race to the bottom on price and the real threat to businesses is their margins

ldquoThe China Pricerdquo these are the three scariest words in South Africa at the moment for our manufacturers Cut your price by over 30 or lose the cus-tomer So why is South Africa so uncompetitive in comparison Firstly their currency is 40 under-valued Secondly much of Chinarsquos price advantage is the result of slave labour con-ditions coupled with a potent array of unfair trade practices that violate literally every tenet and norm of international trade

What happens in China doesnrsquot stay in China it is the butterfly effect on steroids Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs and driven down wages from the USA to Mexico Brazil and disturbingly South Africa South Africa has counteracted through social grants where we now have over 14 million citizens being subsi-dised by the state

Our salvationMy concern is that more and more South Africans are fiddling while our country is burning in strikes and service delivery protests job losses abound and margin pressure is forcing unemployment to grow and wages to be cut

However itrsquos not too late The salvation of South Africa is in manufacturing agriculture and tourism This is where we will create the jobs

Manufacturing imports from developed and Brics countries to South Africa 1988 - 2011

hinninais

ldquotAmbtouFuotdatManufacturing imports from developed and Brics countries to South Africa 1988 - 2011

Imports and exports South Africa January 2011 ndash June 2012

inoqfotm

TCinaSaswsB

DWppImports and exports South Africa January 2011 ndash June 2012

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 29: Supply Chain Today Feb2013

Supply Chain Today February 2013 29

Chinarsquos conquest of so many of the worlds export markets has vaporised literally millions of manufacturing jobs

PPI Electricity RandUSD

(Stregthen)weakening in Rand

2002 134 -11 1050

2003 22 -15 754 -282

2004 24 24 640 -151

2005 36 49 634 09

2006 77 46 675 65

2007 109 67 704 42

2008 143 214 825 173

2009 00 262 840 18

2010 60 240 731 -131

2011 84 253 726 -07

2012 YTD 66 1800 811 117

Average increase 69 119 763

Total increase since 2002 814 2317 -23

The Rand is currently at 2003 levels and has strenghened by 23 in the last 10 years Cost (PPI and Electricity) have increased by between 81 - 231 over the same period

TRANSPORT

Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1Manufacturing employment South Africa 2008 Q1 ndash 2012 Q1

Manufacturing in particular creates positive investment creates good jobs creates wealth and beneficiates our raw materials I have had exposure to the motor industry over its success-ful growth from 1995 to today It is a beacon for the manufacturing sector it has invested created skills and manufactures high quality motor cars Why

Governmentprivate sec-tor alignment through MIDPInternationalisation of manufacturingTransfer of skillsCreated real wealth

So what can we all do Look out for South African products Many of them have the 600 barcode in-vest in our products or buy products from companies that support South Africa

The private sector is as im-portant as the government in this vital area Our busi-nesses keep going offshore and buying predominantly from China there are of course other countries that are also dumping products on our shores

I hear all the time if I donrsquot buy from China then my op-position will ldquokill merdquo Letrsquos take a stand governmentrsquos preferential procurement is a start but we can gain the impetus through setting up targets in our firms to increase our purchase of South African goods similar to our BEE targets and endeavour to reduce our growing reliance on imports

Violence and povertyWe need to grow our total market and the only way is through increasing employment the mul-tiplier effect is ldquohugerdquo If we donrsquot our markets will shrink and the only statistic that will grow is unemployment with a resultant increase in violence and poverty Our balance of trade can no longer rely on short-term inflows of capital through the JSE and the bond market

We canrsquot continue to support 14 million plus South

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 30: Supply Chain Today Feb2013

30 Supply Chain Today February 2013

Africans on grants and have millions unemployed and only five million tax payers The Rand will tumble uncontrollably unless we establish a sound base for our trade balance through mining agriculture manufacturing and tourism But we

Irsquom suggesting a six point planBe passionate about buying SA products whether they are baked beans clothing or automotive components Business has a duty to lead the way

Be a positive activist to fight the wrongs one of which is the penal electricity price hikes

Nurture incubator businesses

Adopt a school

Lobby for skilled immigration and secondments

We do need additional import duties in some areas to offset highly subsidised imports

TRANSPORT

Increase our purchase of South Africa goods similar to our BEE targets

Employment decoupled from economic growth Has deindustrialisation and the currency played a roleEmployment decoupled from economic growth Has deindustrialisation and the currency played a role

all need to participate and become activists for South Africa

To become activists in a positive way speak out constructively work with government The private sector however needs to stop undermining our manufacturing base Sup-port local production set up targets to support and stimulate local procure-ment Invest in incubator companies support local entrepreneurs

Take a standThere are other areas too of course where we need to make a stand Firstly we can no longer accept the continued rise in ad-ministered prices led by

Eskom These will put more South Africans on the street and greatly assist imports

Secondly the growth of small businesses is es-sential but small businesses feed on big busi-nesses we must all be encouraged to nurture and stimulate incubator businesses

Thirdly all companies should adopt a school get involved with the management of the establishment

And fourthly we need to aggressively promote skilled immigration into our land We need to take advantage of the unemployment in Europe to attract managers engineers accountants teachers medical professionals et al They will not cause unemployment but will stimulate growth and the transfer of skills The USA and Australia is built on this strategy

If I may change the words of Edmund Burk ldquoAll thatrsquos necessary for the current unsatisfactory status quo to remain and deteriorate in South Africa is for enough good men to do nothingrdquo

Letrsquos not perpetuate the status quo

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 31: Supply Chain Today Feb2013

Supply Chain Today February 2013 31

SAPICS

T he supplychainforesight research which reports on attitudes issues and trends in South Africarsquos supply chains has been conducted by Barloworld Logistics

since 2002 and is now well-established as the benchmark qualitative study of the national sup-ply chain Earlier this year the ninth edition of the report was launched under the title South Africa Inc Growth Competitiveness and the African Question

Emerging MarketsSays Barloworld Logistics executive marketing Kate Stubbs ldquoThis yearrsquos research clearly showed a shift in global economic power towards emerg-ing market economies This shift is presenting South African business with significant opportu-nities to capture market share especially since South Africa is widely regarded as the trading and logistics gateway into Africa Companies are and should be embracing emerging market economies as trading partners and new markets The results also highlighted the fact that South African companies need to understand the threats and opportunities that exist for industry and the national supply chain in other African marketsrdquo

Respondents comprising of top management and business owners across all sectors of the South African economy named increasing flexibility agility and responsiveness as the top strategic objectives for their businesses and the cost of doing business as the main constraint The report also suggested that supply chain objectives and constraints were well-aligned with these strategic business objectives with a con-tinued focus on increasing customer service and collaboration Supply chain challenges included cost of transport rising labour unrest and incorporating the green

imperative into business solutions Other issues raised in the research were the skills crisis the South African nation is facing and an overview of how national competitiveness is regarded by companies

The Africa opportunityDuring the Sapics September regional event in Durban Barloworld Logistics hosted a workshop on some of the key themes of this year rsquos research and on the insights gained from their special report on Africa named ldquoThe Africa Opportunityrdquo

SAPICS Jenny Froome Tel (011) 023-6707wwwsapicsorg

Growth OpportunitiesIn its ninth publication of ldquosupplychainforesightrdquo Barloworld Logistics corporate partner of Sapics (The Association for

Operations Management of Southern Africa) highlighted the fact that South African businesses are currently focussing on

growth opportunities both locally and internationally as well as utilising their supply chains as a competitive advantage

Kate Stubbs Barloworld Logistics

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 32: Supply Chain Today Feb2013

32 Supply Chain Today February 2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 33: Supply Chain Today Feb2013

Supply Chain Today February 2013 33

PROPERTY

T he Northern Industrial Suburbs a cluster of Springfield Park Riverhorse Valley Briardene and Mount Edgecombe ar-eas are fast emerging as an industrial

hotspot in Durban The area has tremendous

growth potential in terms of industrial property as most of the South Durban Basin is over-saturated with no new land available for development says Anthon

North Durban is right on the radar for companies looking for warehousing facilities and container yardsThe area has natural advantages ndash a huge labour base in nearby areas of KwaMashu and Phoenix coupled with good connectivity as the R102 N3 and N2 flow through it Moreover the

The move by many warehousing and

supply chain companies towards a Central

Distribution Centre (CDC) is growing There

are many reasons for this most of them

cost-based ldquoSupply Chain Todayrdquo speaks to Anthon van Weers

senior industrial broker at Broll Property

Group to find out how the company sees

growth taking place in Durban as the cityrsquos

demand for commercial space outstrips that which is available

An Industrial Hotspot

Anthon van Weers

North Durban is right on the radar for companies looking for warehousing facilities and container yards

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 34: Supply Chain Today Feb2013

34 Supply Chain Today February 2013

North Industrial Suburbs lie within 25km radius of both the King Shaka International Airport and the port amp container terminals at Bayhead

Outpacing supplyIndustrial real estate in proximity to transportation hubs generally tends to outperform the broader market Also the proximity to national road network makes inland hubs desirable

The confidence in these suburbs is reflected by the asking rents for industrial space currently at just below R50msup2 except for Riverhorse Valley Business Estate which commands R58msup2 They are likely to go up further in 2013 as demand continues to outpace supply

Just over five years back Tongaat Hulett sold all the available land at R1000msup2 the same land now sells at R1600msup2 Despite the 60 premium the demand continues to remain high with vacancies under 1

Charting its own growthSpringfield Park Riverhorse Valley and Briardene has largely been home to industrial and mixed-use build-ings varying from the older multi-storey warehouses along the North Coast Road to brand-new develop-ments like the Mr Price and RTT warehouses Zenprop recently completed the Mass Discounters warehouse in the heart of the Riverhorse Valley overlooking the N2 and Stefcon Projects has developed a new facil-ity for Camjet

As the airport moved North the South has shrunk in significance and coupled with scarcity of new land for development the North is experiencing 100 growth in property values

New developments in the area include the relocation of Altech UEC to the old Trade Centre retail warehouse on the R102 Zenprop recently purchased 44 000msup2 of prime land on Marshall Drive and is in talks with a national chain for a 33 000msup2 distribution facility

According to Anthon ldquoNorth Durban is fast emerging as a hub for industrial and warehousing facilities due to its proximity to the port airport and the national road network This part of Durban is seeing significant infrastructure development compared with the South where developers are citing several reasons for the lack of quality industrial development mostly attributable to non-availability of large parcels of landrdquo

Huge land bankWe have had many years experience in commercial property explains Anthon Where we help is a full needs analysis our knowledge of new developments in any given area infrastructure planning and any other aspects that may affect the new warehouse development

He further adds ldquoThe North has a huge land bank so large projects can be put up We are seeing in-

PROPERTY

The proximity to national road network makes inland hubs desirable

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 35: Supply Chain Today Feb2013

Supply Chain Today February 2013 35

creased interest in inland warehouses and distribution centres connected to sea and airports This growing trend will help companies reduce costs and create new opportunities for developers and investors in the industrial real estate sector

ComprehensiveBroll offers professional real estate valuation and advisory services It is staffed by chartered surveyors professional valuers and graduates registered with the South African Council for the Property Valuers Profession (SACPVP) Its services include the valu-ation of land and buildings valuations for sales and acquisitions financial reporting rental rating and insurance Broll also conducts due-diligence audits for property acquisitions and professional advice on other property-related matters

The company complies with international best practice as set out in the RICS Red Book and the guidelines adopted by the International Valuation Standards Committee

Although Broll has offices in Johannesburg Cape Town Durban and Port Elizabeth it operates throughout southern Africa as an increasing number of companies look further north for growth opportunities

Broll Tel (031) 362-1700 Fax (011) 441-40424043Email avanweersbrollcoza wwwbrollcoza

PROPERTY

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 36: Supply Chain Today Feb2013

36 Supply Chain Today February 2013

SECURITY

C ontrary to belief cash payments are gaining popularity even in the face of internet and card-based payments The ongoing problems

and losses experienced by retailers is increasing and has recently led to local cash management company Cash Connect developing a smart solution that minimises most of the risks involved in handling money and serves as a convenient and instant way of banking

The solution from Cash Connect combines the latest electronic technology with rock-solid safe technology to prevent pilfering by employees It also acts as an impenetrable barrier to would-be robbers At the same time

the product verifies that all money collected is counted correctly before electronically depositing the takings

Smart solutionCash Connect MD Richard Phillips ex-plains ldquoIn a nutshell our system combines an extremely smart safe within the retail operation with a highly-advanced internet-based back-office system that manages and secures retailersrsquo cash transactions from the moment money is deposited into the safe

ldquoThe shop will have one of our machines on the floor which will allow authorised cashiers to deposit money into the system Deposits are then verified by the machinersquos banknote verification system and the teller is presented with a receipt At this point the transaction is insured and uploaded to our online server The retailersrsquo Cash Connect account is then credited on the same day with the amount reflected

ldquoAs deposits are made the machine au-tomatically sorts and bags the cash into sealed tamperproof deposit bags and alerts the retailer and cash-in-transit service provider when a collection needs to be made At the point of collection the system provides both the retailer and cash-in-transit guard with a receipt deposit slip and requires both parties to further seal each money bag

Simplifying Cash LogisticsCash is still the undisputed King in retail stores around

the world representing 84 of all purchases made globally Despite its evergreen popularity it represents a chink in the armour of most retailers who lose millions in revenue due to handling mistakes theft and fraud

Richard Phillips MD Cash Connect

The machine automatically sorts and bags the cash into sealed tamperproof deposit bags

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 37: Supply Chain Today Feb2013

Supply Chain Today February 2013 37

SECURITY

Cloud solutionBehind the scenes the system continuously transmits information to Cash Connectrsquos online cloud-based server which enables retailers to log into their account and view takings and deposits in real time At the close of business income is credited to the retailer rsquos account to deliver value on the same day rather than waiting for banks to process and clear deposits

Richard says the system reduces the processes within a store and as a result minimises losses It also significantly reduces financial management burdens and man-hours usually spent counting processing protecting and storing money

Cash collections become a seamless process with verified deposits collected in a sealed bag with necessary receipts to act as proof This also reduces the amount of time guards spend in the store and further minimises the amount of time that the cash is exposed

Cost of cashBy comparison Richard says the traditional way

of keeping cash is expensive and risky ldquoThere are approxi-mately 40 business robberies in South Africa per day Unfortunately cash is mostly the target and sadly these rob-beries are usually planned with the assistance of insid-ers who become familiar with the way cash is handled and know when the store is most likely to be cash-laden

ldquoGangs nowadays are mostly well-armed and ruthless It is not un-usual to have gangs of 15 or more robbers at-tack a store and home-in on the storersquos entire cash takings In the past the only real measure stores could take to minimise losses and present a

Compact 10K BNA Angel R

It has been found that on average store managers needed to spend about 17 hours a week managing cash

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 38: Supply Chain Today Feb2013

38 Supply Chain Today February 2013

For more information on Linde dealerships products and services contact us on Tel +27 11 723 7000 or visit wwwlinde-mhcoza

Linde Material Handling

and no transmission

service intervals and less downtime In short the patented Linde Hydrostatic Drive technology will save you time and money

LOWEST COST PER PALLET

INTERESTED wwwyoutubecomLindeSouthAfrica

SECURITY

conditions and incorporate category four (Cat 4) safe and locking technologies Electronics systems as well as programs are also suited to local business practices to minimise additional administration This has ensured the success of Cash Connectrsquos retail cash management system with 650 sites already making use of the technol-ogy and new clients being added on a daily basis

By the end of 2012 the company was already processing R1-billion worth of deposits on a monthly basis a figure which increases expo-nentially as devices are installed at new sites Although the company works closely with all parties concerned in the cash logistics chain it has chosen to remain non-aligned with individual banks in order to provide unimpeded services to clients irrespective of the bank or cash-in-transit preferences

Considering monthly fees charged to clients are less than the average bank fees charged for pro-cessing and depositing funds alone the solution makes a lot of sense and continues to drive sales

Cash Connect Richard Phillips Tel (011) 996-4411 Email infocashconnectcoza wwwcashconnectsuscoza

less lucrative target to robbers was to install drop safes

ldquoIf used correctly drop safes are effective but still leave a host of challenges for store management to contend with such as shortages discrepancies between different parties involved such as store management cashiers cash-in-transit companies and banks Generally these old systems required careful administration and a lot of management time In fact it has been found that on aver-age store managers needed to spend about 17

hours a week managing cash effectively to prevent losses

incorrect entries short-ages and theft by staffrdquo

Richard explains

Better solutionAll Cash Con-

nect de-vices are manufac-tured lo-cally for A f r i c a n

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 39: Supply Chain Today Feb2013

Supply Chain Today February 2013 39

ldquo Itrsquos actually pretty straightforwardrdquo says Time Link Cargorsquos marketing director Kamal Mitoo ldquoWe use the most environmentally-friendly trucks and trailers available on the market

They are fuel efficient but can carry 20 more cargo than others While reducing carbon emis-sions we are also saving our customers moneyrdquo

After trying out other trucks Kamal explains why they are now entirely a Scania operation ldquoBeing ldquogreenrdquo is of paramount concern to Scania and besides we believe them to be the very best ser-vice provider in southern Africa Scania intends to make green logistics its business cornerstone in the region which works for us because thatrsquos what wersquore about toordquo

Trucks and trailersIn addition to their investment in the latest technology Scania trucks with Euro 5 specifica-tions which run on diesel and additives Time Link Cargo has purchased the latest technology tear-drop trailers which reduce fuel consumption and ultimately carbon emissions

All oil utilised by the company is disposed of in the correct manner to ensure environmental protection while the use of only Michelin Energy Saver tyres reduces the fleetrsquos fuel consumption

BP South Africa Cleaner Fuels is the only fuel used by Time Link Cargo

Kamal adds ldquoOur Green Strategy is geared to comply with and exceed environmental regulations while we do all we can to reduce the consump-tion of natural resources waste and pollution We only purchase and consume environmentally-friendly products and our recycling programme ensures less wastage and greater protection of the environmentrdquo

Not just transportationTime Link Cargorsquos three divisions ndash Long Dis-tance Transport Warehousing and Dedicated Contracts - provide transport local distribution and customised logistics solutions warehousing and supply chain services to every sector of the South African economy

ldquoYou only get out what you put in This is why we have invested a lot of time and money into the company to ensure we are the best that the sector has to offerrdquo says Kamal ldquoOur hands-on approach to doing business mutually beneficial relationships with clients and investment in new and reliable products ensure that we are one of the leaders in our field throughout South Africa in Swaziland and Botswana In the end therersquos no substitute for going green it just makes sense all roundrdquoKamal Mitoo Time Link Cargo www timelinkcargocom

Going Green Makes SenseBeing a green and environmentally aware company is not just about feeling good and protecting the planet it also has a very positive impact on business and customers ldquoSupply Chain Todayrdquo speaks to Time Link Cargo

about the very real benefits

In the end therersquos no substitute for going green it just makes sense all round

TRANSPORT MANAGEMENT

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 40: Supply Chain Today Feb2013

40 Supply Chain Today February 2013

TRANSPORT MANAGEMENT

A t the forefront of the industry Unitrans Supply Chain Solutions has the ability to meet the requirements of the biggest and most complex Blue Chip clients

and provides the right set of services to ensure their smooth operation Its impressive network of depots throughout the country is serviced by a fleet of approximately 3 200 dedicated vehicles which ensures goods are moved cost effectively and efficiently to any destination required of its customers

Chief operating officer of Warehousing and Distri-bution Ray Singh says Unitransrsquos commitment towards innovation and safety ensures operational excellence is achieved throughout the business ldquoTo a large extent our proposition revolves around employing the right expertise at every level of the supply chain In this way we are able to offer clients solutions that are adapted to their requirements and are effective and efficient We also strive to maintain long-term partnerships and make use of individually-customised techniques to enhance our offering to each-and-every customerrdquo

Knowledge basedThe companyrsquos Customer Solution Development division employs a highly-skilled team of profes-sionals who ensure services match and surpass clientsrsquo original requirements and specifications Staff members qualified in the fields of industrial and mechanical engineering BCom Honours andor Masters Graduates in supply chain manage-ment logistics and transportation economics among others design customised solutions for

all areas of the supply chain ldquoWe ensure our team of in-house supply chain specialists and operational experts work closely with our cus-tomers to develop supply chain solutions that workrdquo Ray adds

When it comes to supply chain services Unitrans is able to do just about anything From designing and managing warehouse facilities to transport-ing anything that needs to be moved to even

Can Do LogisticsCompetition for business is fierce at the upper-end of the South African logistics market with only a handful of

contenders able to thrive at the pinnacle

The company has a footprint throughout southern Africa wherever its services are required

Unitrans employs more than 11000 staff

When it comes to supply chain services Unitrans is able to do just about anything

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 41: Supply Chain Today Feb2013

Supply Chain Today February 2013 41

harvesting crops if that is the requirement of the customer Although the companyrsquos service offering is a broad one that spans across many different industries they have more extensive supply chain experience in the following industries mining minerals and chemicals foods feeds and bever-ages construction industrial and manufacturing retail and fast moving consumer goods as well as fuel gas and energy

The companyrsquos mixed fleet is carefully serviced and maintained according to the manufacturerrsquos specifications to ensure the highest availability Unitransrsquos fleet covers an average of 215 million kilometres per annum In addition the management of more than 170 000msup2 of warehousing is an equally daunting task considering there are 170 depots spread throughout the entire southern Afri-can region A staff complement of 11 000 people in 10 countries ensures operational excellence is always achieved

Fast factsUnitrans supply chain services include

TRANSPORT MANAGEMENT

and execution

Recognised service qualityTestament to Unitransrsquos success is all the awards that theyrsquove accumulated throughout the years including four Focus on Excellence Awards (Best Transport Operator of the Year) as well as a Green Supply Chain Award Best Project over R10 million)

ldquoIn spite of the fierce competition in the mar-ketplace we have excelled through delivering the right solutions for the storage transportation and operational needs of our clients when they need it where they need itrdquo concludes Ray

Unitrans Supply Chain Solutions Ursula Uys Tel (011) 445 5098 Fax 086 678 8263 Email ursulauysunitranscoza wwwunitranscoza

Unitransrsquos fleet covers an average of 215 million kilometres per annum

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 42: Supply Chain Today Feb2013

42 Supply Chain Today February 2013

SOFTWARE

Bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

G eoffrey Moore author of the book Cross-ing the Chasm theorises that a deep divide (a chasm) exists between the early adopters of technology products

(the technology enthusiasts and the visionar-ies) and those who seek to adopt technologies only after they have been proven (the pragmatists)

Focus on the customerHe goes on to say that the marketer should focus on one group of cus-tomers at a time using each group as a base for marketing to the next group The most difficult step he explains is making the transition between visionaries (early adopt-ers) and pragmatists (the majority of adopters) If a successful firm can create a bandwagon effect in which enough momentum builds then the product becomes a de facto standard he remarks However Geoffreyrsquos theories are only applicable for disruptive or discontinuous innovations

The adoption of continuous innovations (those that do not force a significant change of behav-iour by the customer) represents the average technology adoption lifecycle Confusion between continuous and discontinuous innovation is a leading cause of failure for high tech products Geoffrey explains

Syspro Quantum Architecture has successfully crossed the chasm by creating a bridge com-prised of a history of continuous innovation that

does not force a significant change of behaviour by the customer but rather that enables the easy adoption of technology that will be continually advanced says Bradley Poliah Managing Execu-tive - Strategic Accounts at Syspro

Technical innovationIn 2012 Network Products Guide industryrsquos leading technology research and advisory guide named Syspro ldquoInnovative Company of the Yearrdquo in the category of ldquoInformation Technologyrdquo Why was Syspro selected for this major technol-ogy award when until recently the company positioned itself as a provider of ldquopragmaticrdquo solutions like software solutions for companies wanting proven technology

ldquoThe naming of Syspro as a technological inno-vator is not only a reflection of the companyrsquos continuous product innovation of its ERP offering but is also due to the judicious introduction of a new Syspro architecture at a time when the mindset of manufacturers and distributors is being heavily influenced by new technology-enabling trends explains Bradley

In effect these trends are forcing many execu-tives responsible for the selection of ERP systems to consider updating or replacing their systems with technologically advanced solutions that will immediately give them a competitive edge

Why jump the chasmWhy do these firms want to jump the chasm Very simply the economic downturn has forced many companies to postpone ERP investments creating a pent-up demand Now firms are seek-ing technologically-advanced solutions that will enable them to enhance operational efficiencies and best their competitors in effect bridging the chasm that they have created by their failures to make any moves during the lengthy economic recession

The naming of Syspro as a technological leader is therefore not only attributable to the perfectly timed market introduction of our ldquoQuantum Architecturerdquo but also to the fact that Syspro ERP is a product that has been technically advanced continuously over time Quantum Architecture offers the ldquomost pow-erful business capabilities available today for small- and mid-sized business manufacturers and distributorsrdquo says Bradley

Has the Chasm Been CrossedToday manufacturers and distributors not only want to adopt proven solutions but ones that are technologically advanced

to the point where they can immediately gain the benefits and in so doing gain the operational efficiencies and marketing

acumen that will enable them to leapfrog over the competition ldquoSupply Chain Todayrdquo speaks to Bradley Poliah based at Sysprorsquos Durban office to find out about the companyrsquos

strategy and products which achieve just this

Bradley Poliah

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 43: Supply Chain Today Feb2013

Supply Chain Today February 2013 43

Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way Syspro does

Syspro is advancing the pragmatic concept of ERP solutions from the traditional to the col-laborative real-time management of multiple business information and IT assets Introduced at a time when businesses are seeking to improve world trade when interest rates are low and bank financing is readily available Syspro Quantum Architecture is serving to separate Syspro ERP from the competitive landscape by offering the advanced technology now sought by manufactur-ing and distributors of all sizes The company is an Enterprise Resource Planning specialist investing over 30 years of expertise insight and passion into a single source solution

Solving multiple challengesOur sole focus is on providing a solution that combines sophisticated functionality simplic-ity of use and unparalleled customer support Bradley remarks

Using Syspros Quantum Architecture mid-market manufacturers and distributors are able to solve problems that have plagued ERP solutions for years and that have often crippled the ability of

SOFTWARE

WErsquoRE ENGINEERED TO SHAREOver R73 billion in pro ts shared between our members in the last years Now thatrsquos a uni ue bene t of mutuality For more bene ts and info S S E Hrsquo and your NA E to visit wwwppsco a or consult a S product-accredited nancial adviser

S is an authorised Financial Services rovider embers with S rovidertrade olicies Terms conditions and standard S S rates apply

mid-size businesses to compete effectively The Syspro solution targets six business areas ERP Implementation CommunicationsReporting Workflow Processes Security Issues RegulatoryFinancial change and MobileCloud Requirements

We are advancing the concept of ERP solutions from the traditional to collaborative real-time management of multiple business information and IT assets Large ERP vendors do not understand the variables and complexities unique to the mid-size manufacturingdistribution segment in the way we do This group of buyers has always been the Syspro sweet spot We maximise the support mid-size companies need as they navigate through all of the complexities challenges and opportunities of an ever-changing global market Bradley concludes

Syspro (011) 461-1000 Email bradleypoliahzasysprocom wwwsysprocom

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 44: Supply Chain Today Feb2013

44 Supply Chain Today February 2013

MARKET FORUM

One Network Enterprises United States-based value chain collaboration technology provider has expanded into Africa The company which currently services some 10 000 organisations worldwide and facilitates more than 680 million business transactions a year from headquarters in Dallas Texas has entered into a strategic partnership with local applications solutions specialist e-Logics

This partnership sees e-Logics appointed as the sole African hosting and solutions provider for One Network software says e-Logics managing director Johann van der Westhuizen adding that the American provider rsquos unique world-class service offering is set to take Africa by storm One Networkrsquos cloud-based platform is the only supply chain solution of its kind in the world he explains noting that its strongest selling point is that it enables customers to easily collaborate with all their value chain participants on a single network

Johan explains ldquoThe cloud-based One Network platform also enables supply chain managers to re-plan the supply network continuously as changes happen Every player is able to work off the same forecast and replenishment plan which also takes each player rsquos constraints into consideration There is no need to second guess each other and it brings about significant sav-ings across the board Everybody looks at a single version of the truth in real timerdquo

e-Logics Tel (012) 667-3231 Fax (012) 667-3262 wwwe-logicscoza

ldquoMany operators in the Southern African mining industry are currently focusing their efforts in-ternally to stabilise the business with a very strong emphasis on cost Effective cost manage-ment can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3rdquo says Johan Theron a Director at Deloitte Consulting

During 2011 Deloitte em-barked on a partnership with Sage ERP X3 that was

aimed at the delivery of a cost-efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source andor outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes Deloittersquos mining industry expertise coupled with Sage ERP X3rsquos sector specific software capabilities are the two core ingredients to a winning recipe

Organisations within the mining sector utilise ERP solu-tions for a diverse number of reasons ldquoSmaller companies may only utilise an ERP solution to manage its finance and purchasing whereas bigger operators need to structure their business solutions around a more complex collection of needs A scalable ERP solution is therefore essential to adapt to the businessrsquo needs however they may expand or changerdquo explains Johan

ldquoSage ERP X3 was designed with the mid-to-upper end business in mind which makes it a great match for the mining industry among othersrdquo says Keith Fenner Se-nior Vice President of Sales for Africa at Softline Accpac part of the Sage Group plc The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations

ldquoThe product is essentially a complete web-based inte-grated management suite covering all operational needs in terms of production management distribution logistics asset maintenance finance and human resourcesrdquo says Keith ldquoIt is a multi-legislative multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international levelrdquo

Deloitte Johan Theron Tel (011) 806-5000 wwwdeloittecom

RedPrairie Corporation a global supply chain and retail technology provider recently announced that Adidas a global leader in sports footwear apparel and accessories has gone live with RedPrairie Workforce Management (WFM) at its Singapore retail locations Adidas will lever-age RedPrairie WFM to increase employee productivity and optimise scheduling to help Adidas deliver optimal customer service to Singapore consumers

The deployment of RedPrairie WFM complements Adidasrsquo use of RedPrairie Execution Management at approximately 60 retail stores in Singapore Malaysia Thailand and the Philippines Since rolling out RedPrairie Execution Manage-ment in April 2011 Adidas has seen improved corporate-to-store communications and task prioritisation that has directly impacted store profitability and conversion rates

RedPrairie Email inforedprairiecom wwwredprairiecom

Recipe

Johan Theron a Director at Deloitte Consulting

Expanding Into Africa

Going Live

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 45: Supply Chain Today Feb2013

Supply Chain Today February 2013 45

MARKET FORUM

Bridge Trade a division within the Bridge Ship-ping Group was formed 15 years ago when its existing client base requested that procurement of goods be added to the companyrsquos portfolio In order to more clearly define and verify the nature of its business operations the name of the division was on 1 August 2012 changed to lsquoBridge Procurementrsquo

ldquoAfter analysing perceptions in the market we felt that it was necessary to provide a compre-hensible outline of our service offering We are not a trading company but rather a division within the well-grounded logistics company the Bridge Shipping Group that procures products for a discerning client baserdquo says Theo Jansen General Manager for Bridge Procurement

ldquoWhile our service offering remains unchanged we felt that the name lsquoBridge Procurementrsquo provides a clear indication of our basket of services In collaboration with the exten-sive experience acquired by the transportation divisions within the Bridge Shipping Group Bridge Procurement is able to procure and deliver a wide range of products to its overborder clientsrdquo Theo explains

NAME CHANGE

Bridge Procurement utilises a combination of road rail and ocean freight shipping services to ensure timeous and safe delivery of products ldquoWe have regular delivery services to and from Mozambique Malawi Tanzania Zambia and Zimbabwe We will continue to identify geographical areas where we can provide a service to clients and expand our operations accordinglyrdquo Theo concludes

Bridge Shipping Theo Jansen Tel (011) 625-3000 wwwbridgeshippingcoza

Westcon SA is pleased to announce that vendor partner Motorola Solutions through its strategic investment arm Motorola Solutions Venture Capital has announced its investment in TRX Systems Inc

According to Westcon SA the significance of the investment for customers is that they will now benefit from integration of the TRX NEON Indoor Location System with Motorola Solutions radios to expand industrial and commercial location applications for which the TRX sensor fusion and mapping technology is used

ldquoFor the benefit of local companies TRX Systems is the developer of Neon a personnel tracking system that deliv-ers location-based data on people who are indoors and in urban areas where GPS is unavailable or unreliable such as inside buildings and in tunnelsrdquo states Caroline Scofield business unit manager at Westcon SA

The benefits for customers is that they will be able to take advantage of 3D indoor location mapping in environments where it is not possible to rely on pre-existing and networked infrastructure improving indoor location management This will then assist with your access to personnel operating indoors and often in hazardous situations it improves command effectiveness increases personnel safety and ultimately saves lives

Melandi Du Plooy Westcon Tel (011) 233-3333 Email MelandiDwestconcoza

PersonnelTracking

Imperial Logistics group company Tanker Services has been accredited as the only ICMI (International Cyanide Manage-ment Institute) accredited transporter in southern Africa

The ICMI Code is a voluntary industry programme for com-panies involved in the production of gold using cyanide as well as companies producing and transporting this cya-nide It was developed under the guidance of the United Nations Environment Programme ldquoICMI accreditation is a key requirement from Sasolrsquos gold-mining customersrdquo explains Divisional CEO Lucky Maluleke Having attained this certification Tanker Servicesrsquo Specialised Products divi-sion joins the elite group of just 68 internationally certified cyanide transporters with only 12 of these based in Africa

Imperial Logistics Tel (011) 821-5500 wwwimperiallogisticscoza

Accredited Cyanide Transporter

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 46: Supply Chain Today Feb2013

46 Supply Chain Today February 2013

A ground breaking multimillion rand venture known as the Newmarket Park Development is set to change the Alberton CBD with the belief that it will bring even more development to this growing area Designed to benefit the surrounding community the project has commenced with the development of a new Makro store which is being funded by Nedbank Corporate Property Finance who retains a significant equity stake in the development through its investment arm

The Newmarket Park development has been made pos-sible through a partnership between Nedbank Corporate Property Financersquos investment arm and Rejem Property Development (Pty) Ltd

ldquoThe Newmarket site measures approximately 773 hectares

Airlink Cargo 30

APCIHS Africa 12

Bartrans 15

Crossroads Inside Back Cover

Engineer Placements 34

Goscor OutsideInside Front Cover

Interroll 14

ILS 18

Linde 38

Nissan Forklift 37

Nkosirsquos Haven 32

Oriole Consulting 21

PPS 43

Sapics 26

Toyota Forklift Outside Back Cover

Universal 10

Index to Advertisers

On The Move

Herman van Ryneveld

in extent the size of around 106 rugby fields and enjoys a good location as it is situated south-east of the CBD of Alberton It is surrounded by well established residential areas In addition to the Makro a variety of other compo-nents are being considered which will be constructed in more than one phase resulting in a mixed-use development At this stage the first phase of the retail component will comprise a 30 000msup2 retail centre which is expected to be anchored by Checkersrdquo says Ken Reynolds regional executive Nedbank Corporate Property Finance Gauteng

Construction of the Makro store situated on six hectares has reached an advanced stage with opening scheduled for 24 April 2013 This is the third Makro that Nedbank financed in 2012

Nedbank Corporate Property Finance Ken Reynolds Tel (011) 294-1649 Email kenrnedbankcoza

Equity Stake

TNT Express Worldwide South Africa announced the appointment of Herman van Ryneveld to Regional Operations Manager for South Africa and Namibia Lee-Ann Colyn as National Territory Sales Manager

Lee-Ann Colyn

Community Investment Holdings (CIHold-ings) a 100 black-owned company with significant interests in healthcare ICT logistics mining infrastructure and power amp energy has acquired a 51 stake in VME Group (VME) The transaction was concluded on Friday 9 November 2012VME has an annual turnover of R250 mil-lion generated from its two main divisions namely Valfrira Motor Engineering division and Mayibuye Truck Engineering Division

Says VME Group CEO Frik de Villiers says ldquoIt is an umbrella company housing not only Valfrira Motor Engineering but also Force Motor Engineering Mayibuye Engineering Fleetline Motors and VME Engineering The group has a presence

in Pretoria Potchefstroom Kimberley Johan-nesburg Rustenburg Steelpoort Postmasburg Upington Zeerust and Gaborone in Botswanardquo

VMErsquos customer base includes the SA Defence Force Armscor Land Systems Omc and vari-ous mining companies including BHP Billiton Anglo American Lonmin and African Rainbow Minerals

ldquoThe acquisition of a 51 stake in VME will further boost CIHoldings on its growth path opening doors for collaboration with two of our automotive companies Jowellrsquos Transport and Putco Bus Servicesrdquo says Joe Madungandaba CEO of CIHoldings

VME Group Frik de Villiers Tel (012) 327-0717 wwwvmegroupcoza

51 Stake

Frik de Villiers

MARKET FORUM

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 47: Supply Chain Today Feb2013

Supply Chain Today February 2013 47

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH

Page 48: Supply Chain Today Feb2013

48 Supply Chain Today February 2013

amp

INTRODUCING

THE NEW SMOOTH OPERATOR

MAXIMUM SMOOTH

TELWEB

TOYOTA FORKLIFT BRINGS YOU OUR NEW BATTERY POWERED FORKLIFT WITH