Supp Report on P2 Consultation - Chapter 30 Consultation Process

7/31/2019 Supp Report on P2 Consultation - Chapter 30 Consultation Process

1/59


2/59

Thames Tunnel

Supplementary report on phase two consultation

List of contents

Page number

30 Feedback on the consultation process ..................................................... 30-130.1 Introduction ......................................................................................... 30-130.2 Continuity with phase one consultation and interim engagement ....... 30-130.3 Attendance at exhibitions during the phase two consultation ............. 30-830.4 Information provided during the phase two consultation ................... 30-1730.5 Other comments on the consultation process ................................... 30-3630.6 Our view of the way forward ............................................................. 30-56


3/59

List of tables

Page number

Table 30.2.1 Number of respondents who had previously taken part inconsultation activities for this project (Q13) .................................... 30-1

Table 30.2.2 Number of respondents who had participated in previousconsultation activities (Q14) ........................................................... 30-2

Table 30.2.3 Number of respondents who had participated in previous other

consultation activities (Q14) ........................................................... 30-2

Table 30.3.1 Attendance at exhibitions during the phase two consultationperiod (Q15) ................................................................................... 30-8

Table 30.3.2 Exhibitions attended during the phase two consultation period(Q15) ............................................................................................ 30-8

Table 30.3.3 Other meetings and activities undertaken during the phase two

consultation period (Q15) ............................................................. 30-11Table 30.4.1 Documents which respondents read to help them respond to

the feedback form (QB) ................................................................ 30-17

Table 30.4.2 Do you think you have been provided with enough informationabout the project and consultation material to enable you tocomment? (Q16) .......................................................................... 30-17

Table 30 4 3 Supportive and neutral feedback comments relating to


4/59

30 Feedback on the consultation process

Supplementary report on phase two consultation 30-1


30.1 Introduction

30.1.1 This chapter sets out the feedback comments received during the phase two consultation in relation to the consultation process, including:

section 30.2 - continuity with phase one consultation and interim engagement; questions 13 and 14 of the phase two consultation feedback form (provided in appendix M of the Mainreport on phase two consultation) asked respondents whether they had previously taken part in consultation activities for the Thames Tunnel project

section 30.3 - attendance at exhibitions during the phase two consultation; question 15 of the phase two consultation feedback form asked respondents whether they had attended anexhibition during the phase two consultation period

section 30.4 - information provided during the phase two consultation ; question 16 of the phase two consul tation feedback form asked respondents whether they thought that they hadbeen provided with enough information about the project and consultation material to enable them to comment

section 30.5 other comments on the consultation process; question 17 of the phase two consultation feedback form asked respondents whether they had any other comments on theThames Tunnel project consultation process.

30.1.2 Where respondents made comments regarding the preferred sites in connection to the consultation process, these have been reported under the relevant site specific chapter.

30.1.3 Where more than 250 respondents have made a feedback comment the details of the respondent IDs are set out in annex F to this report.

30.1.4 Where a response contains a reference to our website, go towww.thamestunnelconsultation.co.ukfor further information, or to access the documents referenced.

30.2 Continuity with phase one consultation and interim engagement

30.2.1 Of the 6,019 respondents who submitted feedback comments during the phase two consultation, 960 indicated that they had previously taken part in consultation activities for the ThamesTunnel project.

Table 30.2.1 Number of respondents who had previously taken part in consultation activities for this project (Q13)

Respondent type Number of respondents

Yes No No response

Statutory consultees 0 0 21

Local authorities 2

- London Borough of Hammersmith and Fulham(LBHF)

- London Borough of Tower Hamlets (LBTH)

0 15

Landowners 50 26 57

Community consultees 908 2,299 2,632

Petitions 0 0 9

30.2.2 Of those who had previously taken part in consultation activities, the majority reported that they had attended an exhibition or participated in other consultation activities (Table 30.2.2).A summary of other consultation activities that respondents stated that they had previously taken part in is provided in Table 30.2.3.
http://www.thamestunnelconsultation.co.uk/http://www.thamestunnelconsultation.co.uk/http://www.thamestunnelconsultation.co.uk/http://www.thamestunnelconsultation.co.uk/


5/59



Table 30.2.2 Number of respondents who had participated in previous consultation activities (Q14)

Consultation activity Number of respondents

Statutory consultees Local authorities Landowners Community consultees Petitions

Attended an exhibition and spoke toa member of the Thames Tunnelproject team

0 2

- LBHF- LBTH

41 267 0

Attended an exhibition, but didntspeak to a member of the ThamesTunnel project team

0 0 1 22 0

Filled in a feedback form 0 0 6 95 0

Attended a drop in session/othermeeting attended by Thames Water

0 0 0 29 0

Other consultation activity (see table30.2.3)

0 1

- LBHF

19 443 0

Table 30.2.3 Number of respondents who had participated in previous other consultation activities (Q14)

Ref Other consultation activity Respondent ID No.30.2.3 Attended public, local resident or community action

group meeting(s), non-specified.7285LO, 8562LO, 8082LO, 9105LO, 9110LO, 9131LO, 9470LO, 9465LO, LR13496LO, 13397LO, 7102,7104, 7177, 7250, 7512, 7526, 7412, 7610, 7809, 7839, 7869, 7932, 7990, 8210, 8213, 8334, 8566,8626, 8629, 8648, 8745, 8747, 8751, 8755, 8854, 8868, 9252, 9269, 9346, 11010, 11024, 11037,11038, 11040, 11043, 11045, 11046, 11052, 11056, 11106, 11110, 11182, 11189, 11218, 11265,11266, 11268, 11269, 11277, 11278, 11341, 11371, 11404, 11437, 11444, 11526, 11538, 11543,11558, 11596, 11607, 11617, 11622, 11628, 11645, 11652, 11660, 11692, 11732, 11747, 11848,11857, 11879, 11881, 11884, 11909, 11922, 11948, 11955, 11982, 11992, 12010, 12018, 12056,12085, 12116, 12155, 12197, 12198, 12373, 12376, 12392, 12398, 12399, 12399, 12408, 12440,11049, 12482, 12487, 12502, 12529, 12564, 12571, 12598, 12638, 12685, 12691, 12719, 12720,12736, 12737, 12741, 12744, 12768, 12776, 12777, 12787, 12797, 12866, 12872, 12890, 12942,12960, 12979, 13010, 13058, 13076, 13090, 13136, 13137, 13138, 13153, 13154, 13168, 13169,13171, 13180, 13234, 13236, 13238, LR13442, 13363

153

30.2.4 Signed a petition/online petition. 8082LO, 7015, 7140, 7195, 7403, 7522, 7869, 7891, 7902, 8043, 8242, 8290, 8407, 8644, 9377, 9137,

11034, 11037, 11056, 11275, 11359, 11362, 11370, 11426, 11427, 11585, 11612, 11662, 11698,11747, 11790, 11807, 11814, 11850, 11873, 11879, 11881, 11906, 11969, 11980, 11988, 12019,12057, 12061, 12063, 12066, 12067, 12069, 12075, 12098, 12100, 12179, 12203, 12241, 12262,12377, 12389, 12399, 12418, 12456, 12638, 12687, 12698, 12699, 12755, 12757, 12774, 12787,12791, 12797, 12813, 12814, 12832, 12834, 12854, 12856, 12857, 12995, 13016, 13028, 13058,13059, 13119, 13165, 13181, 13211, 13230, 13240

88

30.2.5 Sent comments to Thames Water viawebsite/online/consultation form/questionnaire.

7331LO, 13397LO, 7015, 7121, 7147, 7196, 7186, 7197, 7220, 7384, 7403, 7408, 7438, 7462, 7476,7491, 7514, 7540, 7631, 7700, 7704,7734, 7780, 7809, 7817, 8109, 8210, 8736, 7512, 7663, LR13442

31

30.2.6 Sent comments/wrote to local council/MP/Prime 13397LO, 7015, 7932, 7990, 8047, 11404, 11568, 11587, 11660, 11884, 12279, 12376, 12404, 12482, 26


6/59



Ref Other consultation activity Respondent ID No.

Minister/lobbied MP. 12679, 12703, 12735, 12763, 12820, 12837, 12902, 12947, 13014,13016, 13079, 13093

30.2.7 Local protest/campaign group activities, including:

- demonstration along riverfront

- notice in window

- flyers in Fulham

- online protest.

7656LO, 7664LO, 8816, 11052, 11584, 11501, 11059, 11786, 11906, 11988, 12701, 12735, 12769,13120, 13157, LR13441

16

30.2.8 Read information from Thames Water/read informationonline.

7878, 8096, 8334, 8642, 8779, 11124, 11143, 11421, 11543, 11814, 11886, 12053, 12863, 7852, 9372 15

30.2.9 Attended local resident/ community action groupmeeting(s) - Fulham RATS.

7133, 7702, 8111, 11540, 12010, 12032, 12085, 12378, 12730, 12770, 12837, 13049, 13168 13

30.2.10 Attended local resident/ community action groupmeeting(s) with Thames Water representatives present,non-specified.

9105LO, 9109LO, 7181, 7527, 8281, 8288, 8643, 8871, 8894, LR9121, LR9273, 11124, 12730, 9348 14

30.2.11 Surveys eg RATS surveys. 13397LO, 7358, 7522, 7669, 11403, 11807, 12211, 12348, 12424, 12647, 12731, 12732, 12979, 13237,7692

15

30.2.12 Attended local resident/ community action groupmeeting(s) with Thames Water representatives andMP/council/councillors present.

9093LO, 7735, 8206, 8501, 8793, 8923, 11285, 12834, 9348, 8805 10

30.2.13 Sent comments via a letter to Thames Water. 7601, 7610, 8047, 11404, 11708, 12279, 12947, 13093, 13118, 8923 10

30.2.14 Sent comments via email. 7260LO, 13397LO, 7293, 7825, 11056, 12090, 12756, 13237, 13238, 9383 10

30.2.15 Sent comments via a letter. 13397LO, 7691, 7789, 7809, 8008, 8288, 12837, 12674, 13001, 13237, 13363 11

30.2.16 Sent comments/wrote to Chairman of Thames Water. 7933, 8648 2

30.2.17 Attended local resident/community action groupmeeting(s) with MP/council/councillors present, and/orMP working group (eg, Justine Greening).

9109LO, 7915, 8525, 8637, 8638, 8662, LR9277, 11804, 11951 9

30.2.18 General, other eg participating in websites, various,responded to a letter.

12073, 12157, 12169, 12197, 12315, 11073, 12698, 13014, 13042 9

30.2.19 Attended local resident/ community action groupmeeting(s) - Stop the Shaft.

8637, 8638, 8766, 8816, 8861, 8895, 9361 7

30.2.20 Campaigned with local resident/ community action group

- Fulham RATS.

7015, 7601, 8621, 11251, 11884, 12529, 12766 7

30.2.21 Sent comments/written to the Mayor of London. 13397LO, 7015, 8047, 8290, 11404, 13079, 9137 7

30.2.22 Hammersmith and Fulham Council consultation. 12072, 11789, 12179, 12753, 12976 5

30.2.23 Attended local resident/community action groupmeeting(s) - Save Kings Stairs Gardens.

7111, 7451, 8306, 8791, 8194 5

30.2.24 Attended a local council meeting with Thames Waterrepresentatives present - Hammersmith and FulhamBorough Council.

7427, 7428, 7485, 7483 4


7/59




30.2.25 Read information in newspaper/press coverage/ localcommunity newsletter.

11143, 11543, 11638, 8923 4

30.2.26 Attended local resident/community action groupmeeting(s) Hurlingham and Chelsea School.

8103, 11012, 12747, 12769 4

30.2.27 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -Chelsea & Hurlingham School.

7330, 8413, 8656, 12053 4

30.2.28 Received information or letter/email from MP. 8614, 12658, 7663 3

30.2.29 Attended local resident/ community action groupmeeting(s) - Barn Elms.

9109LO, 11228, 12994 3

30.2.30 Attended local resident/ community action groupmeeting(s) Fulham.

7235, 7513, 12724 3

30.2.31 Attended local resident/ community action groupmeeting(s) - St Matthew's Church.

8103, 12053 2

30.2.32 Attended local resident/ community action groupmeeting(s) - Peterborough Road.

7567, 8011 2

30.2.33 Read information from protest group(s). 7876, 7865 2

30.2.34 Attended local resident/community action group

meeting(s) Deptford.

8485, 8897 2

30.2.35 Attended local council meeting. 12681, 8405 2

30.2.36 Sent comments via a community forum (eg residentscommittee - Free Trade Wharf)

7339, 8844 2

30.2.37 Consulted/discussed with neighbours. 11804, 12392 2

30.2.38 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -Save Your Riverside.

8306, 8791 2

30.2.39 Attended local resident/community action groupmeeting(s) - School in Wapping, Shadwell Basin.

7404, 8282 2

30.2.40 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -Fulham RATS.

7343, 11889 2

30.2.41 Attended local resident/community action groupmeeting(s) - Hurlington school.

11540, 11844 2

30.2.42 Attended local resident/community action groupmeeting(s) - David Street.

8566, 8566 2

30.2.43 Attended local resident/community action groupmeeting(s) - Friends of South Park.

8103, 11822 2

30.2.44 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -

8533LO, 8949LO 2


8/59




Free Trade Wharf.

30.2.45 Attended local resident/community action groupmeeting(s) - Putney Church.

9346 1

30.2.46 Attended local resident/community action groupmeeting(s) - Sands End Meeting.

7518 1

30.2.47 Attended local resident/community action groupmeeting(s) - P. Green Social Club meeting.

8103 1

30.2.48 Attended local resident/community action groupmeeting(s) - Church, Wapping.

8282 1

30.2.49 Attended local resident/community action groupmeeting(s) - St Mary's Church.

7785 1

30.2.50 Lunch with American Engineers after volunteering forThames21.

7693 1

30.2.51 Attended local resident/community action groupmeeting(s) - School on Peterborough Road.

11727 1

30.2.52 Attended local resident/community action groupmeeting(s) - Save King Edward Memorial Park.

8090 1

30.2.53 Attended local resident/community action groupmeeting(s) Hurlingham Yacht Club.

9253 1

30.2.54 Attended local resident/community action groupmeeting(s) - Meeting organised by MAGASTRA.

8829 1

30.2.55 Attended local resident/community action groupmeeting(s) - Putney Society.

8861 1

30.2.56 Campaigned with local resident/community actiongroup(s) - Friends of Cremorne Gardens.

7458 1

30.2.57 Campaigned with local resident/community actiongroup(s) - Regent on the River Association activities.

12173 1

30.2.58 Campaigned with local resident/community actiongroup(s) - Say No the sewer Campaign.

11038 1

30.2.59 Local protest group activities - save KEMP March fromTower Hill to Mayor's office.

9104LO 1

30.2.60 Attended local resident/community action groupmeeting(s) - Fulham Society.

13099 1

30.2.61 Attended local resident/community action groupmeeting(s) - Chelsea Society.

13066 1

30.2.62 Attended local resident/community action groupmeeting(s) - Wandsworth Historical Society.

7785 1

30.2.63 Attended local resident/community action groupmeeting(s) - Lowther School.

7024 1


9/59




30.2.64 Attended local resident/community action groupmeeting(s) - Holy Trinity Church Barnes.

7288 1

30.2.65 Attended local resident/community action groupmeeting(s) - Hurlingham Square residents' actioncommittee.

12378 1

30.2.66 Attended local resident/community action groupmeeting(s) - Carnwath Road neighbours.

11986 1

30.2.67 Attended local resident/community action groupmeeting(s) - Thomas's Day School.

12012 1

30.2.68 Attended local resident/community action groupmeeting(s) Worx.

12056 1

30.2.69 Attended local resident/community action groupmeeting(s) Wandsworth.

12211 1

30.2.70 Attended local resident/community action groupmeeting(s) - Residents Association Discussion (HRRA).

12233 1

30.2.71 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -St Matthew's Church.

714 1

30.2.72 Attended local resident/community action group

meeting(s) with Thames Water representatives present -Wandsworth Bridge Road.

7235 1

30.2.73 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -Church in Bermondsey.

721 1

30.2.74 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -Putney Bridge Canoe Club AGM.

7251 1

30.2.75 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -Deptford church.

8197 1

30.2.76 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -

Paddington Offices.

8289 1

30.2.77 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -TEP annual forum.

8897 1

30.2.78 Attended local resident/community action groupmeeting(s) with Thames Water representatives present -Save King Edward Memorial Park.

9097 1

30.2.79 Attended Blue Ribbon section of the Thames Festivallast September.

LR9275 1


10/59




30.2.80 Discussed proposals with Thames Water over thephone.

7919 1

30.2.81 Corresponded with Thames Water. 13019 1

30.2.82 Read information from Wandsworth Council. 7878 1

30.2.83 Sent comments to a local newspaper. 11578 1

30.2.84 Filled in a protest letter. 7902, 1

30.2.85 Via Charles Brocket (Lord). 8843LO 1

30.2.86 Responded to Greg Hands Campaign to prevent thesuper sewer at Carnwath Road.

11946 1

30.2.87 Discussions with local MP/councillor. 12392 1

30.2.88 Attended a private meeting with chief engineer. 9093LO 1

30.2.89 Wrote to the Department for Environment, Fisheries andRural Affairs (Defra).

7704 1

30.2.90 Residual other consultation activities, including:

- part of submission for Hammersmith and FulhamCouncil

- local Civic Society

- Ann Rosenburgs video

- local conservation branch

- correspondence

- manned inflatables

- outreach.

LR9292LO, 7236, 7502, 7833, 8820, 8882, 8901, 11008,11080, 11081, 11385, 11433, 11534, 11551,11638, 11653, 11728, 11947, 12050, 12052, 12372, 12709, 12919, LR9471

24


11/59



30.3 Attendance at exhibitions during the phase two consultation

30.3.1 1,074 respondents who submitted feedback comments during the phase two consultation indicated that they had attended an exhibition during the phase two consultation period. 619respondents stated that they had not attended an exhibition at the time of submitting their feedback comments.

Table 30.3.1 Attendance at exhibitions during the phase two consultation period (Q15)


Yes No No response


Local authorities 2

- LBHF

- LBTH

0 15

Landowners 52 22 59

Community consultees 1,020 597 4,222

Petitions 0 0 9

30.3.2 A summary of attendance at exhibitions that we organised during phase two consultation is provided in Table 30.3.2. The first column identifies the name of the exhibition by its location.Additionally, details of other meetings and activities that respondents reported they had been involved in during phase two consultation are set out at Table 30.3.3.

Table 30.3.2 Exhibitions attended during the phase two consultation period (Q15)

Exhibition name Number of respondents

Community consultees No. Landowners No. Statutoryconsultees

No. Localauthorities

No. Petitions No.

Hurlingham and ChelseaSchool, Peterborough Road

7015, 7102, 7121, 7129, 7134, 7180, 7181, 7471,7692, 7330, 7371, 7377, 7384, 7413, 7434, 7438,7486, 7485, 7512, 7514,7544, 7549, 7601, 7610,7663, 7752, 7569, 7704, 7764, 7765, 7766, 7698,7847, 7932, 7934, 7958, 7894, 7922, 7934, 7977,8007, 8022, 8027, 8030, 8103, 8109, 8111, 8121,8318, 8404, 8494, 8621, 8629, 8656, 8742, 8743,8746, 8755, 8791, 8874, 8891, 8898, LR9118,9377, 9474, 11015, 11164, 11208, 11209, 11213,11230, 11231, 11235, 11253, 11263, 11278,11291, 11292, 11305, 11332, 11354, 11386,11443,11471, 11475, 13119, 11502, 11520,

11538, 11540, 11546, 11552, 11580, 11606,11607, 11641, 11651, 11657, 11727, 11762,11684,11686, 11692, 13154, 11732,11747, 11747,11750, 11838, 11874, 11879, 11886, 11909,11978, 12131, 12145, 12444, 12535,12807,12970, 12005, 12024, 12049, 12057,12073, 12099, 12112, 13221, 12139, 12155,12197, 12199, 12323, 12329, 12371, 12373,12381, 12419, 12431, 12440, 12443, 12646,12661, 12663, 12681, 12771, 12797, 12822,12828, 12833, 12862, 12883, 12940, 12942,

182 7656LO, 7664LO,8000LO, 8082LO,9131LO, 9392LO,9131LO, 13397LO,13397LO

9


12/59






No. Petitions No.

12972, 12975, 12976, 12978, 12979, 13001,13002, 13019, 13021, 13013, 13037, 13040,13042, 13049, 13052, 13065, 13085, 13105,13118, 13124, 13153, 13159, 13185, 13229,13017, 13169, LR13429, LR13442

Beormund Centre, AbbeyStreet, Southwark

7262, 7366, 7490, 7578, 7579, 7580, 7581, 7582,7583, 7584, 7585, 7586, 7587, 7588, 7589 ,7590,7591, 7592, 7621, 7624, 7690, 7695, 7882, 8049,8306, 8614, 8647, 8649, 8680, 8756, 8776, 8813,8837, 8849, 8890, 8907, LR9117, 9149, LR9280,9349, 9475, 9496, 9497

43 7996LO, 8303LO,LR9274LO,9083LO, 9084LO,9085LO, 9086LO,9093LO, 9105LO,9107LO, 8795LO,8801LO, 8571LO

13

Parsons Green Sports Club,Broomhouse Lane

7471, 7567, 7601, 7634, 7693, 7958, 7618, 7693,8007, 8117, 8537, 8838, 11439, 11440,11501,11686, 11846, 11878, 12020, 12024, 12059,12096, 12139, 12440, 12530, 12535, 12681,12685, 12688, 13013, 13089, 13106, 13231,LR13441, 7512, 7513

36 7656LO, 7664LO,8000LO, 9110LO,13397LO,13397LO

6

City Hall, The Queens Walk 7735, 8033, 8041, 8093, 8225, 8226, 8227, 8228,

8229, 8231, 8234, 8306, 8320, 8890, 8624, 8635,8649, 8686, 8750, 8849, 8853, 9168, 9269,LR9112, LR9115, LR9122, 9149, 9168, 9475,9442, 11660, 8298, 8299, 8557, 8558, 8566, 8567,8799, LR9341, LR13473

40 8305LO, 8277LO,

8887LO, 8600LO,8632LO, 9254LO,LR9271LO,LR9272LO,9092LO, 9105LO,9107LO, 8571LO,8801LO, LR13498

14

London Rowing Club,Embankment Putney

7271, 7294, 7302, 7304, 7305, 7448, 7449, 7814,7815, 7923, 7884, 7930, 7938, 8224, 8281, 8409,8492, 8535, 8640, 8687, 8760, 8825, 8832, 8833,8841,9138, 8977, 9181, LR9121, 9205, LR9276,7325, 7326, 8559, 9361

35

WWT Wetland Centre,Queen Elizabeth Walk

7288, 7441, 7445, 7454, 7626, 7627, 7940, 7896,7860, 7896, 7921, 7995, 8083, 8087, 8230, 8406,

8575, 8641, 8644, 8645, 8651, 8811, 9098, 9098,LR9277, 8190

26 9109LO 1

Creekside Centre, 14Creekside, Deptford

7247, 7249, 7286, 7292, 7297, 7298, 7679, 7307,7308, 7309, 7347, 7406, 7247, 8232, 8337, 8501,8510, 8682, 8835, 8897, 9079, 9409, 7743, 8300

24

The Worx, Parsons Green 7388, 7438, 7499, 7527, 7639, 7701, 7705, 8047,8103, 8621, 8648, 11312, 11509, 11543, 11616,11878, 12082

17 7656LO, 7664LO,8000LO

3

Glamis Estate Tenant's Hall, 7321, 7444, 7622, 7797, 7844, 7935, 8006, 8084, 12 9104LO, 9126LO 2


13/59






No. Petitions No.

414 Cable Street 8530, 8896, 9097, 9101,

Chelsea Academy, Lots Road 7295, 7315, 7557, 7628, 8654, LR9119, 7684,7457, LR9114, 11057, 9252, 12329, 7801

13 9465LO,LR13496LO

2

Battersea Dogs and CatsHome, Battersea Park Road

LR7290, 7291, 7442, 7443, 7921, LR9270, 13157 7

Royal Hospital Chelsea,Royal Hospital Road

7447, 7453, 7456, 7458, 8089, 925 6 9465LO,LR13496LO

2

London Transport Museum,Covent Garden Piazza

7420, 7631, 7882, 7937, 8086, 9096, 9145 7

York Gardens Library andCommunity Centre, 34Lavender Road

7105, 7782, 7785, 7936, 8489, LR9154 6

Acton Scout Hut, RugbyRoad

8004, 8235, 8233, 9098, 9098 5 8630LO 1

Linden House, Upper Mall, 7685, 7623, 7707, 9091, LR13394 5

Vauxhall City Farm, 165Tyers Street

7484, 7919 2

John Scurr CommunityCentre, Bekesbourne Street

LR9278 1

Stratford Town Hall, 29Broadway

736 1

Attended exhibition/meeting,venue not specified

7104, 7181, 7250, 7412, 7502, 7512, 7526, 7671,7692, 7761, 7809, 7817, 7869, 7948, 7969, 7971,7892, 8456, 8545, 8546, 8555, 8637, 8643, 8770,8010, 8047, 8091, 8094, 8198, 8209, 8210, 8216,8300,8318, 8575, 8659, 8836, 8923, 8924, 8950,8951, 9024, 9046, LR9112, 8948, LR9373, 9377,11015, 11024, 11025, 11046, 11049, 11052,11057, 11087, 11133, 11143, 11208,11209,11210, 11213, 11216, 11217, 11218, 11223,

11257, 11266, 11185, 11210, 11213, 11263,11268, 11278, 11284, 11318, 11371, 11404,11409, 11410, 11141, 11445, 11473, 11502,11509, 11517, 11558, 11617, 11617, 11628,11638, 11645, 11649, 11652, 11673, 11677,11692, 11708, 11712, 11723, 11735, 11753,11763, 11790, 11817, 11828, 11829, 11848,11857, 11885, 11903, 11910, 11936, 11939,11956, 11976, 11977, 12010, 12015, 12023,12056, 12058, 12082, 12093, 12116, 12157,12161, 12163, 12175, 12183, 12191, 12211,

182 7285LO, 8563LO,8949LO, 9374LO

4 LBHF 1


14/59






No. Petitions No.

12229, 12226, 12239, 12255, 12286, 12442,12476, 12508, 12564, 12680, 12692, 12718,12719, 12722, 12724, 12744, 12777, 12791,12801, 12821, 12834, 12839, 12930, 12947,12953, 12957, 12863, 13010, 13011, 13020,13059, 13068, 13087, 13093, 13131, 13133,13136, 13156, 13164, 13189, 13205, 13206,13215, 13224, 13227, 13228,13236, 13363,LR13422, LR13428, LR13446

Table 30.3.3 Other meetings and activities undertakenduring the phase two consultation period (Q15)

Meeting or activity Number of respondents



No. Petitions No.

Public meetings/exhibitionwith Thames Water and/orcouncil present

8332, 8335, 8653, 8657, 8738, 8741, 8776,8777, 8829, 8848, 8924, 9269, 11716, 11748,11749, 11953, 12032, 12049, 12086, 12776,12918, 13048, 13062, 13066

24

Hurlington School 11900, 11902, 11948, 11967, 11975, 12269,

12378, 12530, 12698, 12720, 12747, 12766,12819, 12931, 12998, 13004, 13058, 13094,13140, 13157, 13171, 13195

22

Chambers Wharf LR9341 1

Hammersmith & FulhamTown Hall

11797, 11925 2

Hurlingham and FulhamSchools

8413 1

Chelsea and HammersmithSchool

11698 1

Fulham School 7476, 12159 2

Fulham, venue not specified 7786, 7870, 7851, 8112, 8880, 11049,11306,

12090, 12611, 12960, 13064, 13099, 13148

13

Imperial Wharf 11560 1

Imperial Road 13180 1

Piper Building 13174 1

Peter Bolaugh School 1152 1

Southside Exhibition 13097 1

Carnwath Road School 751 1


15/59






No. Petitions No.

Carnwath Road 8404, 8865, 8121 3 9110LO 1

Putney, venue not specified 7177, 7784, 7962, 8291, 8396, 8726, 9253,9102, 12367, 12369

10

Putney Exchange 7917, 7963, 7930 3

Wandsen Bridge 11641 1

Kirtling Street 8404 1

Sands End 7147, 7518, 11144 3

Wandsworth, venue notspecified

8018, 13237 2

Wandsworth Town Hall 12272 1

Wandsworth Bridge Road 7252, 11571, 11909, LR13442 4

Wandsworth Mall 11218 1

St James, WandsworthBridge Road

7438, LR9118 2

St Mary's Church 7923, 7963, 8531, 8687, 11164, 12269 6

Waitrose, Putney 7941 1

Southwark, venue notspecified

8751 1

Central Hall 7280 1

Salvation Army Hall, MaryannGardens, Deptford

728 1

Riverside School, Southwark LR9111 1

Peter Donovon Road School LR13444 1

Canada Water 8890, 9149, 9475 3

Barn Elms/Barnes, venue notspecified

7287, 7293, 7446, 7629, 7921, 8396, 8404,11164, 11480

9

Barn Elms Wild Fowl Centre 9467 1

Dormay Street 8404 1

Wapping/Shadwell area 7672 1

Wapping, venue not specified 7828, 8739 2

St Peter's school, Wapping 8282 1

Earl Pumping Station 9149 1


16/59






No. Petitions No.

Shadwell, venue not specified LR7333, 7334, 8758 3

Shad Thames 8813 1

School in Wapping, ShadwellBasin

7404 1

Heckford Exhibition, ShadwellBasin Outdoor Activity Centre

7844, 9099 2

St Paul's, Shadwell 7918, 8548 2

Hammersmith, venue notspecified

8831, 11504, 12907 3

Hammersmith PumpingStation

8404, 8831 2

Hammersmith and FulhamSuper Sewer Summit

7639, 7783 2

Hammersmith Sailing Club 12544 1

All Saints Fulham Church 11618, 11992 2

Bekesbourne Street 7689 1

Town Hall, location notspecified

8650 1

King Edward Memorial Park 7312, 7319, 7911 3

Heckford Road 7789 1

Handy Transport Museum 7696 1

Surrey Docks WatersportsCentre, Rope Street

7451, 7247, 7924, 7926, 7927, 7925, 8877,8953, 7800, 8953, 9357

11 8778LO 1

Vauxhall, venue not specified 8868 1 9470LO 1

Heathmans Row 0 8000LO, 8000LO 2

Greenwich, venue notspecified

7530 1

Chiswick Mall 8790 1

King George's Park 7785 1

Tidemill 7792 1

London Policy Conference 7928 1

Twickenham 11306 1

Battersea Park 7919 1 8778LO, 9468LO 2


17/59






No. Petitions No.

Acton Storm Tanks 8404 1

Thomas School 11331, 12890, 12963, 13033 4

Riverside Mansions 8919 1

John Orwell Sports Centre/

Orwell Leisure CentreWapping

8316, 8628, 8745, 8812, LR9278 5

Bermondsey 8718, 8721 2 8744LO, 9108LO 2

Deptford, venue not specified 8405, 8497, 8720, LR9471 4

School 7495 1

Children's school 7542 1

Portcullis House 8222, 8462 2

Paddington, venue notspecified

8289, 1

St Nicholas Church 8448 1

Carnwath Road 13049 1

Bermondsey CommunityCentre

9023, LR9279 2 LR9271LO,LR9272LO

2

Church on the Highway,Wapping (with local MP)

8282, LR9278 2

Meeting at local church 11010, 11218, 11384 3

Southbank 11575 1

Broomhouse Lane SportsClub/ Broomhouse Road

11725, 11982, 11986 , 12020 4

Attended a local question andanswer session

7243 1

Attended a drop-in session 7811, 9046 2

Attended local meetings/public meetings with MP

8546, 9046, 12383 3 9126LO 1

Meetings at workplace 11216, 11217 2

Attended presentations 7869 1

Attended council organisedmeeting

12082, 12776, 12968, 13108, 13231 5

Campaign/Rally -Hammersmith and Fulham

12664, 12965 2


18/59






No. Petitions No.

Attended local resident/community action groupmeeting(s) - HammersmithTown and Church nearWendell Park

7238 1

Attended local resident/community action groupmeeting(s) - Putney Wharfresident association

11617 1

Attended local resident/community action groupmeeting(s) - Fulham Society

LR9118, 12730, 12741, 13161 4

Attended local resident/community action groupmeeting(s) - St Matthew'sChurch, Wandsworth BridgeRd

7180, 7267, 7610, 8404, LR9118, 11641,11607, 11698, 11732,11738,11746, 11747,11747, 11772, 11884, 11889, 11967, 11998,12003, 12057, 12112, 12378, 12831, 12833,12928, 12941, 12942, 13052, 13130

29

Attended local resident/community action groupmeeting(s) - Fulham RATS

7121, 7702, 8404, 11185, 12023, 12032,12918, 13188

8

Attended local resident/community action groupmeeting(s) - Peterborough Rdresidents

13188 1

Attended local resident/community action groupmeeting(s) - PRARA

11185, 11857, 13231, LR13441 4

Attended local resident/community action groupmeeting(s) - Fulham LocalResidents

8210 1

Attended local resident/

community action groupmeeting(s) with ThamesWater representativespresent - Jacobs IslandResidents Association

7496 1

Attended local resident/community action groupmeeting(s) - Bermondsey andRotherhithe Environment

7496 1


19/59






No. Petitions No.

Group

Attended local resident/community action groupmeeting(s) -SaveYourRiverside.org

7496 1

Attended local resident/community action groupmeeting(s) - Don't Dump onDeptford's Heart

8232 1

Attended local resident/community action groupmeeting(s) - PutneyForeshore Group

8289 1

Attended local resident/community action groupmeeting(s) - Putney Society

8546, 8777 2

Attended local resident/community action group

meeting(s) - Stop the Shaft

8777 1

Attended local resident/community action groupmeeting(s) - ActiveWandsworth

8546 1

Attended local resident/community action groupmeeting(s) Kings StairsGardens

8907, 8626 2

Attended a local resident/community action groupmeeting(s), venue notspecified

7126, 7390, 7575 3

Would prefer not to say 8001LO 1Didnt attend exhibition, butwas briefed by associates

7043 1

Tried to attend the ChelseaAcademy exhibition, butcouldnt because of traffic

7786 1


20/59



30.4 Information provided during phase two consultation

30.4.1 During phase two consultation, respondents were asked which documents they had read to help them respond to the feedback form (see question B of the phase two consultationfeedback form, provided in appendix M of the Main report on phase two consultation). Of those that responded, the most frequently read material was the site information papers. Asignificant number of community consultees had read other ma terial, which in most cases had been produced by local community groups. Table 30.4.1 provides a breakdown of thedocuments respondents had read.

Table 30.4.1 Documents which respondents read to help them respond to the feedback form (QB)


Site information papers Project information papers Technical information/reports

Other None

Statutory consultees 0 0 0 0 0

Local authorities 1

- LBHF

1

- LBHF

1

- LBHF

1

- LBHF

0

Landowners 65 46 40 53 1

Community consultees 695 494 292 2,883 87

Petitions 0 0 0 0 0

30.4.2 Respondents were also asked whether we had provided enough information about the project and consultation material to enable them to comment (see question 16 of the phase twoconsultation feedback form, provided in appendix M of the Main report on phase two consultation). Table 40.4.2 sets out details o f the different groups who responded to confirm whether

enough information had been provided; 99 feedback comments were received after the close of phase two consultation . Tables 30.4.3 and 30.4.4 detail the feedback comments receivedin relation to the information provided. It should be noted that not all respondents who provided feedback comments confirmed whether enough information had been provided.

Table 30.4.2 Do you think you have been provided with enough information about the project and consultation material to enable you to comment? (Q16)


Yes No No response


Local authorities 0 2

- LBHF

- LBTH

15

Landowners 35 38 60

Community consultees 661 331 4,847

Petitions 0 0 9

Total 696 371 4,952


21/59



Supportive and neutral feedback comments

Table 30.4.3Supportive and neutral feedback comments relating to consultation information

Ref Supportive and neutral comments Respondent ID No. Our response

30.4.3 The consultation website was veryinformative, particularly the videos.

11375, 12368, 7147, 7451, 7536, 8831,8901, 9377, LR9121

9 Your support is noted and welcomed.

30.4.4 The online document library was a usefulresource.

7155, 7201, 7351, 7679, 7728, 7839,8124, 8869

8

30.4.5 Information was readily accessible and easyto find on the consultation website. 7016, 7155, 7223, 7536 4

30.4.6 The quality of consultation material providedat phase two was better than phase oneconsultation.

LR9154 1

30.4.7 Consultation information and material wasaccessible and easy to read andunderstand.

11676, 7521 2

30.4.8 Consultation documents were delivereddirectly to local residents' homes.

8949LO, 10062, 10086, 10139, 10154,10155, 10156, 10157, 10159, 10168,10169, 10187, 10194, 10195, 10196,10197, 10243, 10244, 10265, 10289,10297, 10298, 10300, 10307, 10312,10313, 10316, 10318, 10325, 10328,

10333, 10353, 10356, 10357, 10358,10376, 10377, 10380, 10432, 10433,10437, 10438, 10448, 10453, 10456,10457, 10460, 10463, 10467, 10468,10474, 10478, 10489, 10492, 10504,10526, 10536, 10595, 10632, 10642,10664, 10666, 10672, 10673, 10698,10701, 10705, 10707, 10714, 10715,10719, 10729, 10731, 10732, 10735,10736, 10743, 10744, 10746, 10747,10753, 10754, 10756, 10757, 10759,10761, 10765, 10767, 10771, 10772,10778, 8924, 8950, 8952, 9046, 9500,9501, 9502, 9507, 9509, 9510, 9512,9519, 9523, 9524, 9525, 9528, 9542,

9557, 9564, 9574, 9588, 9593, 9603,9607, 9621, 9622, 9667, 9672, 9682,9683, 9684, 9690, 9693, 9698, 9699,9701, 9851, 9852, 9865, 9891, 9918,9928, 9937, 9946, 9947, 9966, 9989,9998, LR10787, LR10789, LR10791,LR10794, LR10801, LR10802, LR10803,LR10804, LR10806, LR10810, LR10815,LR13463, LR13464

152

30.4.9 Leaflets about Thames Water drop-in days 8949LO, 10062, 10086, 10139, 10141, 160


22/59




were delivered directly to local residents. 10152, 10155, 10156, 10157, 10159,10169, 10187, 10195, 10196, 10197,10243, 10244, 10265, 10300, 10307,10312, 10313, 10316, 10318, 10327,10328, 10333, 10334, 10353, 10357,10358, 10361, 10380, 10425, 10432,10433, 10436, 10437, 10446, 10448,10453, 10454, 10455, 10456, 10457,

10460, 10465, 10467, 10468, 10474,10478, 10489, 10492, 10504, 10526,10536, 10537, 10544, 10632, 10642,10662, 10663, 10666, 10668, 10698,10701, 10705, 10707, 10714, 10715,10719, 10720, 10729, 10731, 10735,10742, 10743, 10744, 10746, 10747,10750, 10753, 10754, 10756, 10757,10758, 10759, 10761, 10766, 10770,10771, 10773, 10775, 10778, 8501, 8644,8924, 8948, 8951, 9046, 9500, 9501,9502, 9507, 9510, 9515, 9517, 9523,9524, 9525, 9542, 9557, 9564, 9574,9578, 9588, 9593, 9596, 9621, 9622,9641, 9653, 9658, 9667, 9672, 9690,9693, 9698, 9699, 9701, 9850, 9851,9852, 9865, 9918, 9928, 9937, 9946,9947, 9966, 9989, 9998, LR10788,LR10789, LR10791, LR10794, LR10801,LR10802, LR10803, LR10804, LR10810,LR10813, LR10815, LR10816, LR10817,LR10818, LR10821, LR13457, LR13462,LR13464

30.4.10 Consultation information and material washelpful and informative.

7690, 8407, 8447, 9079, LR13394,LR9114, LR9121

7

30.4.11 Local residents were aware that ThamesWater offered a language service as part ofthe consultation process.

10155, 10156, 10157, 10159, 10187,10194, 10195, 10243, 10244, 10265,10292, 10305, 10313, 10325, 10333,10356, 10358, 10369, 10387, 10432,10433, 10455, 10457, 10465, 10468,

10474, 10478, 10504, 10571, 10595,10632, 10664, 10668, 10673, 10701,10719, 10729, 10735, 10739, 10744,10756, 10761, 10766, 10771, 9046, 9500,9512, 9515, 9517, 9519, 9524, 9528,9542, 9557, 9564, 9565, 9588, 9621,9622, 9653, 9657, 9690, 9693, 9698,9699, 9701, 9865, 9917, 9918, 9928,9946, 9947, 9998, LR10787, LR10789,LR10794, LR10795, LR10802, LR10803,

91


23/59




LR10804, LR10806, LR10816, LR10817,LR10818, LR10820, LR10821, LR10823,LR10824, LR13457, LR13462, LR9373

30.4.12 Respondents did not have to use theThames Water language line to help themunderstand the proposals.

See annex F of this report 887

30.4.13 Consultation information and material was

comprehensive.

13115, 7016, 7147, 7159, 7223, 7231,

7671, 7990, 8306, 8489

10

30.4.14 The quality of consultation material wasgood/high.

8644, 8894, 8901, 9445, LR13426 5

30.4.15 Sufficient information was provided toenable people to comment on the ThamesTunnel project.

8806LO, 9094LO, 9140LO, 11238, 11797,7137, 7228, 7342, 7529, 7756, 7841,7937, 8281, 8289, 8313, 8334, 8402,8530, 8745, 8854, 8876, 9079, 9097,9099, LR9275

25

30.4.16 Site information papers were veryinformative/useful and well prepared.

7610, 7747, 7990 3

30.4.17 Thames Water staff members were well-informed and knowledgeable.

13490LO, 7290, 7484, 7518, 7610, 7689,7781, 7905, 8545, 8791, 8831, 8894,9102, 9253, LR9114, LR9276

16

30.4.18 The exhibitions were useful and informative. 12096, 12097, 7231, 7290, 7291, 7484,8644, 9253, LR9121, LR9276 10

30.4.19 Information was procured from anothersource including local MP, press andinterest groups.

8001LO, 8803LO, 8807LO, 9147LO,11123, 11128, 11230, 11231, 11232,11252, 11309, 11313, 11332, 11405,11415, 11460, 11518, 11566, 11614,11740, 11940, 11953, 12102, 12132,12134, 12153, 12164, 12170, 12232,12280, 12292, 12344, 12399, 12438,12466, 12528, 12671, 12681, 12728,12754, 12756, 12819, 12870, 13044,13089, 13100, 13101, 13104, 13107,13118, 13122, 13143, 13173, 13183,13216, 13224, 13225, 7159, 7161, 7839,7950, 8118, 8284, 8327, 8328, 8336,

8453, 8481, 8553, 8722, 8749, 8782,8809, 8834, 8869, 9476

76

30.4.20 Local residents were provided with enoughunderstandable information by ThamesWater to enable them to respond to theconsultation.

See annex F of this report 988

30.4.21 Other supportive comments receivedincluded:

- support for the email updates provided by

7287, 7793, 8447 3 We appreciate that respondents may wish to know more about ourproposals. Further information will be made available once theDevelopment Consent Order (DCO) application has been accepted by


24/59




Thames Water which have helpedresidents to keep up-to-date with theprojects progress and providedtransparency in decision-makingregarding Deptford Church Street

- enough information was provided atphase two consultation to enablerespondents to comment on the

proposals; however, not enough datawas provided for them to be comfortablewith the project.

the Planning Inspectorate for examination. We also propose to continueto engage with consultees up to and following submission of our DCOapplication. Refer to our Community consultation strategy(CCS) forfurther details.

30.4.22 Not qualified to comment on this technicalmatter.

7314 1 The purpose of consultation is to explore as fully as possible what thosewith an interest in the project think about our proposals. We will haveregard to comments received from both technical and non-technicalconsultees.

Objections, issues and concerns

Table 30.4.4 Objections, issues and concerns relating to consultation information

Ref Objections, issues and concerns Respondent ID No. Our response

30.4.23 More information, in particular for residents,is needed to enable people to comment onthe project.

(LR)LBTH, 7996LO, 9085LO, 9086LO,9401LO, 9417LO, 9481LO, LR9272LO,11275, 11446, 11536, 11540, 11561,11571, 11674, 11784, 12101, 12275,12474, 12743, 12782, 12795, 12818,12991, 13180, 7126, 7131, 7161, 7186,7215, 7286, 7338, 7566, 7622, 7767,7789, 7792, 7794, 8020, 8089, 8210,8242, 8553, 8635, 8828, 8849, 8904,LR13381, LR13500,

49 Prior to phase two consultation commencing, we agreed our approach tothis phase of consultation with the potentially directly affected localauthorities. We consider that we undertook a thorough andcomprehensive consultation exercise. As part of this, we carefullyconsidered the information we made available at our phase twoconsultation to ensure that consultees had sufficient information torespond to the consultation. We provided a range of materials, whichvaried in their technical detail to ensure that the material wasappropriate for all those with an interest in the project. We are confidenttherefore that the information we provided is sufficient.

Other comments included:

- only cursory responses have beenreceived in relation to written queriesand material referenced on the websitedid not respond to queries raised

We received a vast range of queries on the Thames Tunnel project andresponded to these where we could by directing respondents to thedetailed information available on our website. Questions requiringspecific information were answered by the project team. We also postedliterature on request.

- a lot of the information was indicativeonly

The information presented in the consultation material represented apoint in time in the development of the Thames Tunnel project. Thelabelling of drawings as indicative therefore reflected the fact that theproject will need to undertake further design work in order to refine thedesign/proposals further and the fact that the proposals are not fixed.Undertaking our phase two consultation at this point in the designprocess enables responses and comments received from phase twoconsultation to be incorporated into our designs.

- the SEA and Waste Water NationalPolicy Statement should have beenmade available.

The Waster Water National Policy Statementis publically available toview on Defras website. An SEA is required at the plan/programmelevel, not the project level. In this instance the plan/programme is the


25/59




30.4.24 Local residents were not provided withenough understandable information byThames Water to enable them to respond tothe consultation.

See annex F of this report. 1,335 Waste Water National Policy Statementwhich was designated on 27March 2012 and is accompanied by an Appraisal of sustainabilitythatincorporates an SEA. We are therefore satisfied that an SEA has beencarried out by the appropriate body.

30.4.25 It was difficult to access and find documentson the consultation website.

11564, 11993, 12131, 7007, 7112, 7522,7601, 8020, 8090, 8109, 8206, 8235,8504, 8779, 8816, 8824

16 Our website was redesigned following feedback during phase oneconsultation. We believe our website met best practice in terms ofaccessibility and usability. We have created a document library wherethe project documents produced to date, including all the documents

published for phase two consultation, can be viewed and downloaded.The website also includes pages devoted to each of our preferred sitesas well as information on the need for the project, our proposed solutionand changes to our proposals since phase one consultation so thatusers can more easily find the information they are looking for.

30.4.26 The format of documents on theconsultation website made them difficult toread.

12848, 7527, 7747 3 Information was made available on our website in three formats; PDF,embedded within webpages and in Scribd.

Following feedback from phase one consultation we wanted to maximisethe ways in which people could see the information depending on thesystems they were using. Incorporating a mix of methods to viewinformation helped us to achieve this.

30.4.27 Consultation documents and informationwere not delivered directly to local residents'homes.

See annex F of this report 968 Prior to phase two consultation commencing, we agreed our approach tothis phase of consultation with the potentially directly affected localauthorities. This included methods for publishing our consultation and

disseminating information.

This phase of consultation was well advertised, with over 129,515 letterssent out to the surrounding community notifying people of theconsultation. Advertisements were also placed in the London EveningStandardand local newspapers, and notices were put up around ourpreferred sites. The publicity material made it clear that informationwould be available online, at exhibitions, town halls and libraries andupon request.

Information on the project is comprehensive and wide ranging; it wouldnot be cost-effective or environmentally friendly to send detailedinformation directly to such a vast number of residents. However, wherewe received requests for copies of documents, we responded andinformation was dispatched within an appropriate timescale.

30.4.28 The level of detail provided at phase two

was worse than phase one consultation.

7024 1 At each phase of consultation, we tailored the information published to

ensure that sufficient information is provided to enable consultees torespond to our consultations. Our approach to producing material wasthat information should be made available to members of the communityin an accessible form and detailed technical information be madeavailable for technical consultees. This is consistent with the guidanceprovided by the Department for Communities and Local Government intheir guidance on pre-application consultation.

In relation to our proposals at each of our preferred sites, we providedsignificantly more information at phase two consultation on ourproposals during the construction and operational phases, including how


26/59




we propose to mitigate any adverse effects.

30.4.29 Consultation information and materialshould have been provided in a variety ofdifferent formats and languages.

(LR)LBTH, 13241, 13364 3 At the start of phase two consultation we published our Statement ofcommunity consultation(SOCC) in the London Evening Standard. TheSOCCsets out our approach to consultation including the fact that alanguage line service was available.

In relation to publicising the language line, we also sent 129,515 lettersto the surrounding community notifying people of the consultation, andplaced site notices around each of our preferred sites. Details of the

language line service were included with the letter, using a translationleaflet about the language line, and as part of the site notices. On theback of our literature, we included a paragraph asking people to contactus if they wanted information in a different format and informing themthat we provided a translation service through the language line.Information confirming that a language line is available is also containedon our website. We therefore consider that we adequately publicised theavailability of our translation services.

30.4.30 Leaflets about Thames Water drop-indays/exhibitions were not delivered directlyto local residents.

See annex F of this report 790 We sought to notify the public of the consultation in good time and inaccordance with statutory requirements and government guidanceconcerning pre-application consultation. Prior to phase twocommencing, 129,515 letters were sent out across the consultation areawhich included residents within at least 250m from the boundary of eachsite and within a broad corridor along the tunnel route. The boundary

was applied flexibly according to the scale and nature of the proposedworks, and taking into account the characteristics of the surroundingarea. The letter set out what exhibitions were being held, where andwhen.

We also delivered leaflets setting out details of our exhibitions to allletterboxes close to the exhibition venues, so that occupiers were awareof our proposals and where further information could be obtained on ourproposals.

30.4.31 Consultation information and material wasnot readily available and was difficult toaccess. There was too much reliance onrespondents having access to the internet.

7460LO, 11544, 11969, 12163, 12446,12449, 12451, 12452, 13076, 13096,13143, 7323, 7549, 7601, 8761

15 We made information on the project available at a variety of locations.These are set out in detail in chapter 2 of the Main report on phase twoconsultationand included: on our website, at local libraries, town hallsand councils, and at our exhibitions, which were held in 23 locationsacross London. Where requested, we also posted literature.

30.4.32 Consultation information was difficult to read

and understand.

LR9184LO, 12006, 12392, 12476, 12495,

12701, 12716, 12772, 12794, 12975,7452, 7828, 7981, 8117, 8689

15 We sought to achieve a balance between the amount of general and

technical information provided. We aimed to provide information in aform accessible for all to understand, while still providing sufficientinformation to comment on the issues highlighted, eg effects arising fromthe construction and operational phases. We also produced Your guideto phase two consultationwhich provided further information on whatinformation was available on different topics to aid navigation of thedocumentation produced. At each exhibition, members of staff were alsoavailable to answer any questions attendees may have had on ourproposals. Respondents could also access support through a dedicatedphone line.

30.4.33 Consultation information and material wastoo simple and not detailed enough.

7460LO, 8303LO, 9131LO, 9287LO,LR9272LO, 11033, 11248, 11499, 11782,11948, 11999, 12036, 12044, 12194,12356, 12424, 12634, 12970, 13002,13128, 13134, 7126, 7323, 7387, 7429,7452, 7469, 7514, 7789, 7792, 7811,7950, 7953, 8020, 8075, 8114, 8402,8534, 8643, 8655, 8747, 8864, 8895,

45


27/59




8977, LR13438 Our approach to producing material was to ensure that informationshould be made available to members of the community in anaccessible form and detailed technical information be made available fortechnical consultees. This is consistent with the guidance provided bythe Department for Communities and Local Government in theirguidance on pre-application consultation.

30.4.34 Consultation information and material waspatronising.

13175, 7140, 8288, 8725 4

30.4.35 Consultation information and material wastoo complex/detailed and hard tounderstand.

LR9184LO, 11011, 11050, 11255, 11286,11337, 11338, 11341, 11560, 11575,11584, 11587, 11682, 11684, 11694,11726, 11789, 11921, 11968, 11976,11978, 11980, 11996, 12036, 12057,12095, 12107, 12145, 12286, 12321,12371, 12469, 12566, 12579, 12586,12589, 12686, 12698, 12701, 12706,12714, 12715, 12716, 12767, 12805,12914, 12975, 12994, 13031, 13066,13070, 13089, 13105, 13106, 13127,13159, 13215, 13218, 13228, 13229,7015, 7180, 7303, 7384, 7438, 7476,7491, 7502, 7522, 7527, 7547, 7623,7676, 7728, 7876, 7878, 7892, 7927,7932, 7972, 8007, 8109, 8209, 8401,8528, 8657, 9377, LR13438

88

30.4.36 There was too much consultationinformation and material, which was

fragmented so made it difficult to get anoverall picture of the proposals.

13397LO, 11255, 11815, 11980, 11993,12084, 13058, 13193, 7321, 7462, 7502,

7547, 7878, 7909, 7968, 7972, 8413,8643, 8648, 8657, 8725, 8742, 8793,8866, 8874, 9303, 9372

27

30.4.37 Site information papers were too technical. 8779 1

30.4.38 Site information papers were too detailed. 7971 1

30.4.39 Consultation information and material wastoo vague.

7211, 7349 2

30.4.40 Consultation information was too technical. 13397LO, 11011, 11110, 11332, 11580,11581, 11879, 11920, 12006, 12085,12113, 12469, 12673, 12781, 12851,12970, 13026, 13058, 13150, 13229,13363, 7102, 7170, 7476, 7502, 7544,7878, 7932, 7968, 8109, 9353

31

30.4.41 Hard copies of consultation information andconsultation material should have beenprovided directly to residents.

8807LO, 11366, 11619, 11664, 11740,11910, 12088, 12089, 12091, 12094,12121, 12581, 12601, 12865, 13143,7012, 7014, 7050, 7107, 7120, 7126,7167, 7231, 7382, 7387, 7397, 7420,7469, 7477, 7549, 7692, 7839, 8895,LR13438

34 An overview leaflet was included with the notification letters sent tocommunity consultees in the vicinity of our preferred sites. The overviewleaflet summarised our proposals and described potential effectsspecifically at our preferred sites, in clear, accessible and non-technicallanguage. The information provided also made it clear where consulteescould find more information on the project including on our website, atour exhibitions or by calling a dedicated phone line. In total we sentover 129,515 letters, overview leaflets and language line informationsheets to residents with an interest in the project. However, given thevolume and size of the documents, direct delivery of all documentation


28/59




was not feasible.

We felt that providing too much information would reduce the clarity andaccessibility of the information contained within the letter. Also, given thenumber of sites subject to phase two consultation, we did not considerthat it was appropriate to presume which site(s) recipients of the letterwould be interested in.

30.4.42 Local residents were not aware that ThamesWater offered a language service as part of

the consultation process.

See annex F of this report 837 At the start of phase two consultation, we published our SOCCin theLondon Evening Standard. The SOCCset out our approach to

consultation including that a language line service was available. Wealso sent 129,515 letters to the surrounding community notifying them ofthe consultation and placed site notices around each of our preferredsites. Details of the language line service were included with the letterand in the site notices. We therefore consider that we adequatelypublicised the availability of our translation services.

30.4.43 Consultation information and material wasinaccurate, in particular in relation tocontinuous noise and lorry movements andthe reduction of untreated sewage enteringthe River Thames as a result of the ThamesTunnel project.

8803LO, 9126LO, 9131LO, 12116, 12137,7208, 7209, 7789, 7844, 7981, 8041,8117, 8402, 8621, 8639, 8753, 8774,8890, 9007, 9368, 9395, 9475

22 Providing a balanced analysis in our consultation material wasimperative and we do not agree that the material was biased in ourfavour, inaccurate or misleading. All the material presented containedthe necessary information for consultees to understand our proposalsand make their own judgements.

The information presented on noise and lorry movements is based onour preliminary environmental assessment, as reported in thePreliminary environmental information report(PEIR). We did not put

information into the public domain which we know to be inaccurate. Weare continuing to undertake our environmental impact assessment andreview our assessment to date to ensure that any inaccuracies areaddressed.

We do not consider that the information provided on spill volumes isinaccurate. We stated both the total volumes entering the River Thamesand the amount of sewage that would be addressed by the ThamesTunnel project. This is clearly set out in our document Why does Londonneed the Thames Tunnel?

30.4.44 Consultation information and material wasmisleading in relation to the visuals of thesites after construction and the appraisal ofthe effects at sites. In particular, thecomparison between the suitability of BarnElms and Carnwath Road Riverside was not

clear. It was also not made clear whetherChambers Wharf was the preferred site. TheMayor also raised particular concerns inrelation to the presentation of the number ofheavy goods vehicles (HGVs) rather thanthe number of HGV movements. The Mayorwanted to see movements numbers used,as this covers both in and outbound HGVmovements. Figures are given for eachphase of construction, however in many

GLA, 8400LO, 8410LO, 8556LO, 8803LO,9110LO, 9287LO, 9392LO, 10772, 11025,11038, 11354, 11523, 11542, 11543,11635, 11657, 11674, 11806, 11844,12078, 12112, 12137, 12398, 12524,12801, 12825, 12828, 12886, 12962,

12987, 13019, 13021, 13064, 13090,13126, 13137, 13191, 13193, 13203,13213, 13224, 7129, 7148, 7372, 7403,7438, 7601, 7843, 7844, 7871, 7878,7932, 7981, 8041, 8090, 8091, 8281,8404, 8413, 8621, 8680, 8682, 8749,8751, 8753, 9097, 9149, 9357, 9445,LR13498

71 The visualisations are an artist's impression of the site; however, wesought to ensure that they represent our proposals for the scheme asaccurately as possible. We do not agree that the reporting of our siteselection process is misleading. Both the site information papers andappendices of the Phase two scheme development reportclearly set outour assessment of the suitability of each site, which sites are our

preferred sites and how we reached our preference for a particular site.In relation to transport movements, we will take these detailed pointsinto account when considering the presentation of material within theDCO application documents.


29/59




cases the phases overlap, so the potentialnumber of HGVs would have to bedetermined from a combination of availablefigures. Of more concern is the fact that thenumbers presented are daily averages forthe phases of work. It is almost certain thatwithin such averages there will be daily andhourly peaks that are considerably in excessof those averages.

30.4.45 Consultation information and material wasbiased and did not present a balanced view,particularly in relation to tunnel as thepreferred solution. It would have beenhelpful to see an independent review of theinformation provided.

13397LO, 7260LO, 8556LO, 8632LO,8803LO, 8949LO, 9126LO, 11012, 11040,11254, 11303, 11504, 11560, 11645,11708, 11709, 11852, 11893, 11905,11914, 11968, 12036, 12098, 12158,12163, 12176, 12204, 12228, 12263,12374, 12424, 12469, 12624, 12678,12683, 12698, 12848, 12869, 12917,12918, 12939, 12958, 13051, 13183,7102, 7105, 7140, 7156, 7265, 7320,7360, 7390, 7408, 7499, 7557, 7569,7621, 7672, 7728, 7741, 7754, 7789,7797, 7844, 7916, 7932, 7981, 8006,8090, 8235, 8253, 8548, 8624, 8680,

8725, 8728, 8747, 8783, 8849, 8866,8891, 8903, 9089, 9445

84 Providing a balanced analysis in our consultation material wasimperative and we do not agree that the material was biased in ourfavour, inaccurate or misleading. All the material presented containedthe necessary information for consultees to understand our proposalsand make their own judgements.

The Options project information paperand Needs reportboth set out thealternative solutions that we have considered and provide sufficientinformation for an assessment to be made of the relative merits anddisbenefits of each alternative.

In relation to an independent review, a wide range of stakeholders havebeen involved in investigating and assessing options to address theproblem of CSO discharges into the tidal Thames, over many years. TheThames Tideway Strategic Study included inputs from us, theEnvironment Agency, the Greater London Authority, Defra and Ofwat

(as an observer). Ofwat commissioned its own report (Jacobs Babtiereport)to review the work and reports of the TTSS. The National PolicyStatement for Waste Water, appraisal of sustainability post-adoptionstatement dated March 2012 contains further detail on the significantamount of work undertaken to establish the need for the Thames Tunnelproject and assess alternative options, so we consider there would beno benefit in undertaking further reviews of options.

30.4.46 Consultation information and material onlypresented one side of the story.

9147LO, 9417LO, 9481LO, 11674, 12031,12084, 12105, 12154, 12683, 12691,12838, 12870, 12958, 13058, 13188,13197, 7006, 7147, 7218, 7372, 7466,7499, 7503, 7557, 7672, 7689, 7844,7922, 8725, 9347

30 See the first paragraph of paragraph 30.4.45 for our response to thisfeedback comment.

30.4.47 Some information was deliberately omitted

from the consultation material, includingtraffic movements and Heckford Street.

13490LO, 8556LO, 11012, 11185, 11231,

11233, 11505, 11657, 11789, 11806,11814, 12356, 12691, 12741, 12771,12886, 12955, 13019, 13031, 13093,13175, 13181, 13211, 13221, 13224,7179, 7342, 7672, 7953, 8047, 8567, 8849

32 We did not deliberately omitt information from phase two consultation.

We carefully considered the information we made available to ensurethat consultees had sufficient information to respond to the consultation.

Details of average daily lorry visits to the preferred sites was provided inour site information papers. Information on the shortlisted site HeckfordStreet can be found in the King Edward Memorial Park Foreshore siteinformation paper, and Phase two scheme development reportappendixS.

30.4.48 More impartial and independent projectinformation should have been provided.

9147LO, 7156, 7265, 7360, 7499, 7514,7621, 7914, 8662, 9149

10 Providing a balanced analysis in our consultation material wasimperative and we do not agree that the material was biased in our


30/59




favour, inaccurate or misleading. All the material presented containedthe necessary information for consultees to understand our proposalsand make their own judgements.

30.4.49 Information contained within the siteinformation papers wasincorrect/misleading. In particular it did notmention that Kirtling Street is an establishedresidential community. Information on lorry

movements implied that phases of workwere separate when in fact they overlap,meaning the total number of lorrymovements is greater than stated atparticular points in time.

9456LO, 9468LO, 9470LO, 11185, 8481,8774, 9410

7 The consultation information acknowledges that the Kirtling Street site isin close proximity to the boat community. More detailed information onthe tunnel route can be found in the Site selection background technicalpaper.

30.4.50 Information contained within the projectinformation papers was incorrect/misleading, in particular in relation to theenvironmental case for the tunnel and thefact that the location of Deptford ChurchStreet was not marked on the Changesproject information paper.

7247, 8682, 9303, 9488 4 It was imperative to provide a balanced analysis in our consultationmaterial and we do not agree that the material was inconsistent,inaccurate, misleading or biased in our favour. All the material presentedcontained the necessary information for consultees to understand ourproposals and make their own judgements and documentation publishedfor phase two consultation was consistent with each other. DeptfordChurch Street is discussed on the penultimate page of the Changesproject information paper.

30.4.51 The information provided needs to be moreconsistent.

11967, 7211, 8621 3

30.4.52 The consultation information and materialwas a publicity stunt.

11174, 11696, 12180, 12758, 12970,8111, 8751, 8903, 9007

9 Our phase two consultation was not a publicity stunt. We are interestedin hearing consultees views on our proposals and are grateful to allrespondents who took the time to provide feedback on the proposalspresented at our phase two consultation. As set out in this report, wehave responded positively to the feedback received and where possible,we will amend our proposals to reflect these comments.

30.4.53 The general quality of consultation materialwas poor.

12679, 12816, 7792, 9089, 9461,9421PET

6 We sought to ensure that our consultation material is produced to highstandards. All the site information papers and Project information paperswere desktop published to ensure that the information contained withinthe documents was clearly presented. A range of drawings, diagrams,figures and text was also used to ensure that the information wasdisseminated in the most appropriate way.

We identified an isolated incident whereby a small number of siteinformation papers were incorrectly printed for three sites. For the three

identified sites, all site information paperswere checked and anyincorrect copies destroyed.

30.4.54 The quality of the site information paperswas poor. During the printing processpages from another site information paperhad been inserted.

7679 1

30.4.55 The quality of material and information atthe exhibitions was poor.

8571LO 1

30.4.56 More information was requested on: We appreciate that respondents may wish to know more about ourproposals. Further information will be made available once the DCOapplication has been accepted by the Planning Inspectorate forexamination. We also propose to continue to engage with consultees upto and following submission of our DCO application. Refer to our CCSfor further details.

In relation to the specific information requests received, information can


31/59




be found in the following documents. It should be noted that site andproject information papers provide non-technical information and listedother documents that provided more technical information.

30.4.57 - the preferred sites 7235, 7441, 7844, 7968, 8683, 9269,LR13381

7 This information was contained in the site information papers and theappendices of the Phase two scheme development report. Informationon the environmental effects can also be found in the PEIR(sections 4to 15 of the site volumes) and information on the permanent design ofthe sites is available in the site chapters of the Design developmentreport.

Information on the shortlisted site Heckford Street can be found in the King Edward Memorial Park Foreshore site information paper, andPhase two scheme development reportappendix S.

Information on Ranelagh Gardens can be found in the ChelseaEmbankment Foreshore site information paper, and Phase two schemedevelopment reportappendix K.

30.4.58 - the shortlisted sites, in particularHeckford Street and Ranelagh Gardens

WCC, 8400LO, 8556LO, 7218, 7743,7940, 9347

7

30.4.59 - the site selection methodology andjustification. This should include anexplanation of how Thames Water tookinto account comments from phase oneconsultation and revised its proposalsaccordingly, the role of site sizes in siteselection and how brownfield sites were

considered.

7140, 7452, 7741, 8209, 8488, 8629 6 - the Site selection methodology paperdetails the methodology beingused to select construction sites along the route of the main tunnel

- the Site selection background technical paperprovides technicalinformation to support the Site selection methodology paper, such asthe engineering requirements for size of construction sites

- the Phase two scheme development reportprovides an overview of

the development of the Thames Tunnel project and how each sitewas chosen

- the Site selection project information papersets out the process wefollowed in order to find and select our preferred sites

- the site information papers provide information on the site selection ofeach of our preferred sites

The Supplementary report on phase one consultationalso sets out allthe comments received during phase one consultation and our responseto each of the issues raised. These comments fed into the developmentof our preferred scheme for phase two consultation.

30.4.60 - environmental issues associated with theproject, particularly in relation toarchaeological assessment and airquality at sites once the tunnel is

operational

7792, 7940, 8812, 8821 4 This information was contained in the site information papers,Environment project information paper, Odour project information paperand the PEIR. The site volumes of the PEIR(section 7) contain detailsof the archaeological assessment and section 4 addresses operational

odour. The Air management planalso provides more information on airquality once the tunnel is operational.

30.4.61 - site specific effects during construction inrelation to effects arising fromconstruction traffic including on road

junctions, the effect on residents,schools, businesses and property pricesfrom construction works and proposals toreduce noise levels

(LR)LBTH, 11010, 11024, 11191, 11192,11193, 11194, 11195, 11196, 11197,11198, 11199, 11200, 11201, 11202,11203, 11204, 11205, 11206, 11207,11208, 11209, 11210, 11211, 11212,11213, 11214, 11215, 11216, 11217,11218, 11219, 11220, 11221, 11222,11249, 11257, 11276, 11279, 11331,

61 This information was contained in thesite information papers. The sitevolumes of the PEIR(section 10) address the socio-economic effects ofour proposals and section 12 looks at transport effects.


32/59




11734, 11747, 11748, 11863, 7195, 7247,7352, 7382, 7387, 7452, 7704, 7801,7922, 7958, 7969, 8062, 8075, 8457,8750, 8901, 9387

30.4.62 - general construction effects 12297 1 This information was contained in the site information papers, Managingconstruction project information paperand the PEIR(sections 4 to 15 ofthe site volumes) provide further details on construction effects.

30.4.63 - site specific effects during operation 11446 1 This information was contained in the site information papers and thePEIR(sections 4 to 15 of the site volumes), which provide further detailson effects during operation.

30.4.64 - proposals for permanent design andlayout

12295, 7195 2 This information was contained in the site information papers and thesite chapters of the Design development report.

30.4.65 - the need for the project 11233, 7981 2 This information was contained in the Overflow project information paperand the Needs report.

30.4.66 - alternative solutions, particularlysustainable urban drainage systems(SuDS)

11286, 12684, 7303, 7499, 7569, 7741,7916, 9445, 9486

9

30.4.67 - alternative tunnel routes 7265, 9347 2 The alternative routes were first described in the phase oneconsultation.Our Routes - Development of the tunnel routedocumentdescribed the alignments considered in general terms and more detailwas provided in other phase one consultation material, including ourProject overview. The material produced at phase one consultation

remained available during phase two consultation.We carefully considered the information we made available at our phasetwo consultation to ensure that consultees had sufficient information torespond to the consultation. Our preferred and shortlisted routes aredescribed and illustrated throughout the phase two consultation material.The Route and tunnel alignment project information paperprovides anoverview and detail is provided in the Book of plans. More informationcan also be found in detailed technical reports, such as the Projectoverview. We are confident therefore that the information we provided issufficient.

30.4.68 - the alignment of the Abbey Mills route, inparticular the part of the route betweenActon Storm Tanks and Carnwath Road

Riverside

9147LO, 8404 2

30.4.69 Other information requests included:

- whether there will be a continuation of theCreekside footpath

8002LO, 8303LO, 9094LO, 12406, 13389,7270, 7292, 7372, 7429, 7456, 7782,7981, 8299, 8481, 8680, 8753, 9384

17 We acknowledge that Greenwich Pumping Station is an importantheritage asset with a number of listed structures that can be viewed fromthe existing public pedestrian routes adjacent to the site. However thesite is an operational sewage pumping station and therefore has

significant security and safety requirements that can only be ensured bypreventing public access to the site. For this reason, we do not considerit appropriate to open up public access to the site, or provide a routealongside the Deptford Creek for public access.

- costs of the project Details of the costs of the project are set out in the Funding projectinformation paper.

- carbon accounting An Energy statementwill be submitted with our DCO application whichwill contain information on carbon accounting.

- volume of water and sewage and type of This is addressed in chapter 4 of the Needs report.


33/59




sewage entering the River Thames

- the location of the existing sewer system(in plan form)

This is shown in the drawings contained within the site informationpapers and appendices of the Phase two scheme development report.

- noise, vibration, odour and traffic impactsof the proposed works

Information on construction effects is contained within the site volumesof the PEIR(sections 4 to 15 of the site volumes).

- where excavated material will be taken toand how it will be disposed of

This information was contained in the Environment project informationpaper, draft Waste strategyand draft Code of Construction Practice

(CoCP).- comparison of road miles used for King

Edward Memorial Park Foreshore andHeckford Street

Our assessment in relation to access off Heckford Street and KingEdward Memorial Park Foreshore is contained within appendix S of thePhase two scheme development report.

- relationship between Thames Water andthe Environment Agency

The Environment Agency is our environmental regulator. Refer to theRegulatory framework project information paperfor further information.

- conflict of interest statement by ThamesWater, disclosing the potential benefit tothem or their investors in pursuing thevarious options

Analysis has been undertaken since 2001 to investigate and assessstrategic alternatives to addressing the problem of CSO discharges intothe tidal Thames. The TTSSgroup established in 2001 reported onalternatives in 2005 and carried out additional work in 2006. The TTSSworking group (chaired by Professor Binnie) made a definitiverecommendation that the full tunnel option was the best solution.

In March 2007, Defra undertook a regulatory impact assessment onsewage collection and treatment for London. The assessmentconsidered various approaches to meeting the Urban Waste WaterTreatment Directive (UWWTD) requirements, mainly focusing on tunnel-based solutions but also reviewing work that had been carried out onalternative approaches. Options were assessed in terms of their abilityto meet environmental objectives, agreed as part of the TTSSandconfirmed by the Environment Agency as appropriate.

Following this assessment, the Government concluded that we shouldproceed with a tunnel-based approach to address unsatisfactorydischarges into the tidal Thames. Since this announcement, we havecarried out further investigations leading to refinements in the preferredroute for the Thames Tunnel project and to improved knowledge of thelevel of discharges from CSOs into the River Thames. The output of thiswork is documented in the Needs report.

The Government has recently published a report entitled Creating a

River Thames fit for our future: A strategic and economic case for theThames Tunnel. This report provides an update to the 2007 regulatoryimpact assessment and takes into account data emerging since thattime. The report contains an appraisal of alternative solutions andconcludes that a tunnel solution remains the most appropriate and cost-effective of the solutions considered. As a result, the Governmentconfirmed that the detailed studies undertaken continue to confirm thecase for the Thames Tunnel project. This work has been undertakenindependently and our preference for a tunnel solution is based on overa decade of research.


34/59




- statement as to whether Macquarie Bankhave had any involvement in developingthese proposals.

We can confirm that Macquerie Bank have not been involved indeveloping the proposals for the Thames Tunnel project.

30.4.70 More information is needed on: We consider that we undertook a thorough and comprehensiveconsultation exercise. As part of this, we carefully considered theinformation we made available at our phase two consultation to ensurethat consultees had sufficient information to respond to the consultation.We are confident therefore that the information we provided is sufficient.

In relation to the specific information requests received, information canbe found in the following documents.

30.4.71 - the preferred sites, specifically CarnwathRoad Riverside and more generally inregard to the number of residents that willbe affected by the project at each site

11069, 11187, 11737, 12729, 12769,13099, 7141, 7469, 7990, 8241, 8295,8329

12 Details of our preferred sites are described and illustrated throughout thephase two consultation material, including the site information paperswhich provide an overview of the details provided in t