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Guidelines Developing and Implementing a Sustainable Urban Mobility Plan Funded by the Intelligent Energy Europe Programme of the European Union
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Page 1: SUMP Guidelines

GuidelinesDeveloping and Implementing a Sustainable Urban Mobility Plan

Funded by the Intelligent Energy EuropeProgramme of the European Union

Page 2: SUMP Guidelines

Guidelines - Developing and Implementing a Sustainable Urban Mobility Plan

For more informationEuropean Platform on Sustainable Urban Mobility Planswww.eltis.org/mobility-plansE-mail: [email protected]

European CommissionDirectorate-General for Mobility and TransportUnit C.1 - Clean transport & sustainable urban mobilityRue Jean-André de Mot 28B-1049 Brussels

The sole responsibility for the content of this publication lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EASME nor the European Commission are responsible for any use that may be made of the information contained therein.

Contract: ELTISplus, EACI/IEE/2009/05/S12.558822

Title: Guidelines. Developing and Implementing a Sustainable Urban Mobility Plan.

Version: January 2014 (revised foreword)

Authors: Frank Wefering, Siegfried Rupprecht, Sebastian Bührmann, Susanne Böhler-BaedekerRupprecht Consult – Forschung und Beratung GmbHEmail: [email protected]

Contributors: BKK Centre for Budapest Transport: László Sándor Kerényi; Centro - West Midlands Integrated Transport Authority: Steven Keeley; City of Helsinki: Mette Granberg, Johanna Vilkuna, Sakari Saarinen; Environmental Studies Centre, Vitoria-Gasteiz City Council: Juan Carlos Escudero, María de Santiago; European Federation of Inland Ports: Isabelle Ryckbost; Inland Navigation Europe: Karin de Schepper; Institut d’Estudis Territorials, Barcelona: Kerstin Burckhart; Lund University: Tom Rye; Mobiel 21: Sarah Martens, Jan Christiaens; Regional Environmental Center for Central and Eastern Europe: Gábor Heves; Rupprecht Consult: Wolfgang Backhaus, Sebastian Bührmann, Michael Laubenheimer, Miriam Lindenau, Siegfried Rupprecht, Patrick Vanegmond, Frank Wefering, Gabi Wegeler; Stockholm Environment Institute: John Forrester; TRT Trasporti e Territorio: Simone Bosetti, Patrizia Malgieri, Cosimo Chiffi.

Layout: FGM-AMOR

Cover picture: www.eltis.org / Harry Schiffer

Page 3: SUMP Guidelines

GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 3

Foreword .................................................................................................................................................................... 5

Part I – Introduction ................................................................................................................................................... 6What is a Sustainable Urban Mobility Plan? .............................................................................................................. 8Benefits ...................................................................................................................................................................... 11How these Guidelines were produced ...................................................................................................................... 13

Part II - The process ................................................................................................................................................. 14Phase 1: Preparing well ..................................................................................................................................... 16

Steps und activities.................................................................................................. ............................................. 16Step 1: Determine your potential for a successful SUMP .............................................................................. 17Activity 1.1: Commit to overall sustainable mobility principles .......................................................................... 17Activity 1.2: Assess impact of regional/national framework ............................................................................... 18Activity 1.3: Conduct self-assessment ................................................................................................................. 19Activity 1.4: Review availability of resources ........................................................................................................ 22Activity 1.5: Define basic timeline ......................................................................................................................... 25Activity 1.6: Identify key actors and stakeholders ................................................................................................. 28Step 2: Define the development process and scope of plan .......................................................................... 31Activity 2.1: Look beyond your own boundaries and responsibilities .................................................................. 31Activity 2.2: Strive for policy coordination and an integrated planning approach ............................................... 33Activity 2.3: Plan stakeholder and citizen involvement ........................................................................................ 34Activity 2.4: Agree on work plan and management arrangements ..................................................................... 39Step 3: Analyse the mobility situation and develop scenarios ................................................................... 40Activity 3.1: Prepare an analysis of problems and opportunities ........................................................................ 40Activity 3.2.: Develop scenarios ............................................................................................................................ 43

Phase 2: Rational and transparent goal setting ................................................................................................ 48Step 4: Develop a common vision and engage citizens ................................................................................. 48Activity 4.1: Develop a common vision of mobility and beyond ............................................................................ 48Activity 4.2: Actively inform the public .................................................................................................................. 51Step 5: Set priorities and measurable targets .............................................................................................. 53Activity 5.1: Identify the priorities for mobility ...................................................................................................... 53Activity 5.2: Develop SMART targets ..................................................................................................................... 55

CONTENT

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 4

Step 6: Develop effective packages of measures .......................................................................................... 58Activity 6.1: Identify the most effective measures ................................................................................................ 58Activity 6.2: Learn from others’ experience .......................................................................................................... 63Activity 6.3: Consider best value for money .......................................................................................................... 64Activity 6.4: Use synergies and create integrated packages of measures .......................................................... 65

Phase 3: Elaborating the plan......................................................................................................................... 67Step 7: Agree on clear responsibilities and allocate funding ........................................................................ 67Activity 7.1: Assign responsibilities and resources .............................................................................................. 67Activity 7.2: Prepare an action and budget plan ................................................................................................... 68Step 8: Build monitoring and assessment into the plan ................................................................................ 70Activity 8.1: Arrange for monitoring and evaluation ............................................................................................. 70Step 9: Adopt Sustainable Urban Mobility Plan ............................................................................................. 74Activity 9.1: Check the quality of the plan ............................................................................................................. 74Activity 9.2: Adopt the plan .................................................................................................................................... 75Activity 9.3: Create ownership of the plan ............................................................................................................ 76

Phase 4: Implementing the plan..................................................................................................................... 77Step 10: Ensure proper management and communication (when implementing the plan) .......................... 77Activity 10.1: Manage plan implementation ......................................................................................................... 77Activity 10.2: Inform and engage citizens ............................................................................................................. 80Activity 10.3: Check progress towards achieving the objectives ......................................................................... 81Step 11: Learn the lessons ............................................................................................................................ 84Activity 11.1: Update current plan regularly ........................................................................................................ 84Activity 11.2: Review achievements – understand success and failure ............................................................. 84Activity 11.3: Identify new challenges for next SUMP generation ...................................................................... 86

Annexes......................................................................................................................................................... 87Annex A: Glossary ................................................................................................................................................. 87Annex B: Reference list ......................................................................................................................................... 90Annex C: Examples by Planning Cycle Activity...................................................................................................... 94Annex D: Checklist................................................................................................................................................ 135Annex E: Experts Consulted in Workshops and Expert Group Meetings............................................................ 141

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 5

FOrEwOrD

These guidelines are intended for urban transport and mobility practitioners and other stakeholders involved in the development and implementation of a Sustain-able Urban Mobility Plan. Urban mobility planning is a challenging and complex task. Planners need to manage many, sometimes conflicting demands and requirements on the local level and even beyond when it comes to contributing to European climate change and energy efficiency targets. The complexity increases in case of political change and, as is currently the case in many European countries, severe financial constraints. A Sustainable Urban Mobility Plan contributes to reaching the European climate and energy targets set by EU leaders. It has been widely promoted by the European Commission, for example, via the Action Plan on Urban Mobility (2009) and the Transport White Paper (2011) as a new planning concept able to address transport-related challenges and problems of urban areas in a more sustainable and integrative way. It is expected that Sustainable Urban Mobility Plans remain on the policy agenda of the European Commission and the Member States.In contrast to traditional transport planning approaches, the new concept places particular emphasis on the involvement of citizens and stakeholders, the coordination of policies between sectors (transport, land use, environment, economic development, social policy, health, safety, energy, etc.), between authority levels and between neighbouring authorities. Sustainable Urban Mobility Plans require a long-term and sustainable vision for an urban area and take account of wider societal costs and benefits with the aim of “cost internalisation” and stress the importance of evaluation.

The guidelines are the result of a thorough and European-wide expert consultation process organised between 2010 and 2013 as part of a service contract for the European Commission. They define a Sustainable Urban Mobility Plan as a strategic plan designed to satisfy the mobility needs of people and businesses in cities and their surroundings for a better quality of life. Such a plan should not be considered as “yet another plan”. Instead, a Sustainable Urban Mobility Plan should build on existing planning practices and take due consideration of integration, participation, and evaluation principles. The guidelines are introducing the concept and the benefits of Sustainable Urban Mobility Plans as a new planning paradigm (Part I). They are describing and explaining the essential steps and activities to develop and ultimately implement such a plan (Part II). The guidelines are enriched by references to tools and sources of further information as well as more than 60 examples from all over Europe illustrating how individual activities of the plan development (and implementation) were carried out in practice. A complete compilation of the examples can be found in Annex C. Furthermore, Annex D offers urban transport and mobility planners a checklist of milestones to be achieved.It is hoped that these guidelines will serve as a useful contribution to making urban areas more liveable today and in the future.

FOrEwOrD

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 6

But how do you realise such a vision? Planning has become an increasingly complex task, and planners (as well as policy makers) are faced with many, often contradictory demands: maintaining a high quality of life while also creating an attractive environment for businesses; restricting traffic in sensitive areas while not curbing the necessary movement of goods and people; ensuring mobility for all while being confront-ed with financial constraints. In addition there are wider issues to be addressed, with regards to public health, climate change, oil dependency, noise and air pollution, etc. Particularly in urban areas – centres of economic activity and home to an increasing share of Europe’s population – addressing these issues is a complex matter.

The need for more sustainable and integrative plan-ning processes as a way of dealing with this complexity and identifying an appropriate set of policies has been widely recognised.1 A Sustainable Urban Mobility Plan encompasses this idea of an integrated approach; it fosters the balanced development of all relevant trans-port modes while encouraging a shift toward more sustainable modes.At local and national level some progress has been made to strengthen urban mobility planning and establish transport planning frameworks with a defini-tion and / or guidance on Sustainable Urban Mobility Plans. The UK with the Local Transport Plans (LTP) and France with the Plans de Déplacements Urbains (PDU) are renowned for their comprehensive urban mobil-ity planning approaches. However, Sustainable Urban Mobility Plans are a new or non-existent idea in other parts of the EU.Recognising the important role Sustainable Urban Mobility Plans can play, the European Commission proposed in its Action Plan on Urban Mobility2 of 2009 to accelerate the take-up of Sustainable Urban Mobil-ity Plans in Europe by providing guidance material, promote best practice exchange, and support educa-tional activities for urban mobility professionals. In June 2010, the Council of the European Union stated its support for “the development of Sustainable Urban Mobility Plans for cities and metropolitan areas [...] and encourages the development of incentives, such as expert assistance and information exchange, for the creation of such plans”.3 This guidance document on ‘Developing and imple-menting a Sustainable Urban Mobility Plan’ outlines the main steps of defining mobility policies in the context of a clear vision and measurable targets to address

PArT I – INTrODUCTION

Imagine your city in 20 years: what would you want it to look like? A place where children can play safely? where the air is clean? where you can walk to do your shopping? with lots of parks and green space? where businesses can prosper?

1 The United Nations via its Human Settlements Programme (UN-HABITAT) and in cooperation with EMBARQ are preparing guidelines on establishing a multi-stakeholder forum on urban mobility. Another example is Brazil where the national government adopted a national policy on urban mobility in early 2012, making it obligatory for any municipality with more than 20,000 inhabitants to develop an urban mobility plan by 2015.

2 Action Plan on Urban Mobility, European Commission, 2009 (COM(2009) 490 final).3 Council conclusions on Action Plan on Urban Mobility, Council of the European Union, 24 June 2010.

Source: www.eltis.org / Harry Schiffer

PArT I – INTrODUCTION

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 7

the long-term challenges of urban mobility. The proc-ess seeks to ensure the involvement of stakeholders at appropriate stages and collaboration between relevant policy areas and authorities.At the same time, developing and implementing a Sustainable Urban Mobility Plan should not be seen as an additional layer of transport planning, but should be done in compliance with and by building on present plans and processes. Its concept has been designed

with the best European examples in mind and it should become part of the daily planning practice in all Euro-pean cities and municipalities.Last but not least, planning for the future of our cities must take the citizens as the focus; citizens as travel-lers, as business people, as consumers, customers, or whatever role one may assume, people must be part of the solution: Preparing a Sustainable Urban Mobility Plan means ‘Planning for People’.

Traditional Transport Planning Sustainable Urban Mobility Planning

Focus on traffic Focus on people

Primary objectives: Traffic flow capacity and speed

Primary objectives: Accessibility and quality of life, as well as sustainability, economic viability, social equity, health and environmental quality

Modal-focussedBalanced development of all relevant transport modes and shift towards cleaner and more sustain-able transport modes

Infrastructure focusIntegrated set of actions to achieve cost-effective solutions

Sectorial planning document

Sectorial planning document that is consistent and complementary to related policy areas (such as land use and spatial planning; social services; health; enforcement and policing; etc.)

Short- and medium-term delivery planShort- and medium-term delivery plan embedded in a long-term vision and strategy

Related to an administrative areaRelated to a functioning area based on travel-to-work patterns

Domain of traffic engineers Interdisciplinary planning teams

Planning by expertsPlanning with the involvement of stakeholders using a transparent and participatory approach

Limited impact assessmentRegular monitoring and evaluation of impacts to inform a structured learning and improvement process

A NEw wAy OF PLANNING UrbAN MObILITyThe table presents in a simplified manner some of the main differences between the planning process described in this guidance document and a more “traditional” planning process.

PArT I – INTrODUCTION

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 8

These guidelines are based on a thorough consulta-tion process with professional planners, policy makers and stakeholders from a very wide spectrum and from all over Europe. The following definition has emerged from this process:

ObjECTIvESWhat turns a plan into a “sustainable” mobility plan? A Sustainable Urban Mobility Plan aims to create an urban transport system by addressing – as a minimum – the following objectives:• Ensure all citizens are offered transport options that

enable access to key destinations and services; • Improve safety and security;• Reduce air and noise pollution, greenhouse gas

emissions and energy consumption;• Improve the efficiency and cost-effectiveness of the

transportation of persons and goods;• Contribute to enhancing the attractiveness and

quality of the urban environment and urban design for the benefits of citizens, the economy and society as a whole.

SCOPEThe policies and measures defined in a Sustainable Urban Mobility Plan cover all modes and forms of transport in the entire urban agglomeration, including public and private, passenger and freight, motorised and non-motorised, moving and parking.

MAIN ChArACTErISTICSA Sustainable Urban Mobility Plan tackles transport-related problems in urban areas more efficiently.It is the result of a structured process that comprises status analysis, vision building, objective and target setting, policy and measure selection, active commu-nication, monitoring and evaluation – and the identifi-cation of lessons learnt.Building on existing practices and regulatory frame-works, the basic characteristics of a Sustainable Urban Mobility Plan are:• Long-term vision and clear implementation plan;• Participatory approach;• Balanced and integrated development of all trans-

port modes;• Horizontal and vertical integration;• Assessment of current and future performance;• Regular monitoring, review and reporting;• Consideration of external costs for all transport modes.

LONG-TErM vISION AND CLEAr IMPLEMENTATION PLANA Sustainable Urban Mobility Plan is based on a long-term vision for transport and mobility development for the entire urban agglomeration, which covers all modes and forms of transport: Public and private, passenger and freight, motorised and non-motorised, moving and parking. It contains a plan for the short-term implementation of the strategy, which includes an implementation time-table and budget plan as well as a clear allocation of responsibilities and resources required for the imple-mentation of policies and measures set out in the plan.

PArTICIPATOry APPrOAChA Sustainable Urban Mobility Plan focuses on people and meeting their basic mobility needs. It follows a transparent and participatory approach, which brings citizens and other stakeholders on board from the

A Sustainable Urban Mobility Plan is a strategic plan designed to satisfy the mobility needs of people and businesses in cities and their sur-roundings for a better quality of life. It builds on existing planning practices and takes due consideration of integration, participation, and evaluation principles.

whAT IS A SUSTAINAbLE UrbAN MObILITy PLAN?

whAT IS A SUSTAINAbLE UrbAN MObILIT y PLAN?

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 9

outset and throughout the plan development and implementation process.Participatory planning is a prerequisite for citizens and stakeholders to take ownership of the Sustainable Urban Mobility Plan and the policies it promotes. It makes public acceptance and support more likely and thus minimises risks for decision-makers and facili-tates the plan implementation.

bALANCED AND INTEGrATED DEvELOPMENT OF ALL TrANSPOrT MODESA Sustainable Urban Mobility Plan fosters a balanced development of all relevant transport modes, while encouraging a shift towards more sustainable modes. The plan puts forward an integrated set of actions to improve performance and cost effectiveness with regard to the declared goals and objectives. These actions include technical, promotional and market-based measures and services as well as infrastructure.The following topics are typically addressed in a Sustainable Urban Mobility Plan: public transport, non-motorised transport (walking and cycling), inter-modality and door-to-door mobility, urban road safety, flowing and stationary road transport, urban logis-tics, mobility management, and Intelligent Transport Systems (ITS).

hOrIzONTAL AND vErTICAL INTEGrATIONThe development and implementation of a Sustainable Urban Mobility Plan follows an integrated approach with high level of cooperation and consultation between the different levels of government and relevant authorities.

Integrated planning and implementation encompasses:a) A commitment to sustainability, i.e. balancing

economic development, social equity and environ-mental quality.

b) Consultation and cooperation between depart-ments at the local level to ensure consistency and complementarity with policies in related sectors (transport, land use and spatial planning, social services, health, energy, education, enforcement and policing, etc.).

c) Close exchange with relevant authorities at other

levels of government (e.g. district, municipality, agglomeration, region, and Member State).

d) Coordination of activities between authorities of neighbouring urban and peri-urban areas (cover-ing the entire ‘functioning city’ defined by major commuter flows).

ASSESSMENT OF CUrrENT AND FUTUrE PErFOrMANCEThe development of a Sustainable Urban Mobility Plan focuses on achieving ambitious, measurable targets derived from short-term objectives, aligned with a vision of mobility and embedded in an overall sustain-able development strategy. A Sustainable Urban Mobility Plan builds on a thorough assessment of the current and future performance of the urban transport system. It provides a compre-hensive review of the present situation and the estab-lishment of a baseline against which progress can be measured. The status analysis includes a review of the current institutional set-up for planning and implementation. Suitable indicators should be identified to describe the current status of the urban transport system. A Sustainable Urban Mobility Plan identifies specific performance objectives, which are realistic in view of the current situation in the urban area, as established by the status analysis, and ambitious with regard to the objectives of the plan.A Sustainable Urban Mobility Plan sets measurable targets, which are based on a realistic assessment of the baseline and available resources. Specific indicators are used to measure progress towards targets.

rEGULAr MONITOrING, rEvIEw AND rEPOrTINGThe implementation of a Sustainable Urban Mobility Plan is monitored closely. Progress towards the objec-tives of the plan and meeting the targets are assessed regularly based on the indicator framework. To this end, appropriate actions are required to ensure timely access to the relevant data and statistics. The review of the Sustainable Urban Mobility Plan and

whAT IS A SUSTAINAbLE UrbAN MObILIT y PLAN?

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 10

its implementation could suggest revisions of targets and where necessary corrective actions. A Monitoring Report transparently shared and commu-nicated with citizens and stakeholders informs about the progress in developing and implementing the Sustainable Urban Mobility Plan.

CONSIDErATION OF ExTErNAL COSTS FOr ALL TrANSPOrT MODESThe development of a Sustainable Urban Mobility Plan should contain a review of costs and benefits of all transport modes. This should take account of the wider societal costs and benefits, also across sectors, to inform the choice of actions.

whAT IS A SUSTAINAbLE UrbAN MObILIT y PLAN?

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 11

A common challenge for planners in local administra-tions is to convince decision makers of the added value of a Sustainable Urban Mobility Plan. Below are ten main arguments for this approach:

1. IMPrOvING qUALITy OF LIFEThere is strong evidence that sustainable urban mobil-ity planning raises the quality of life in an urban area. Well-coordinated policies, as defined by a Sustainable Urban Mobility Plan, result in a wide range of benefits, such as more attractive public spaces, improved road safety, better health, and less air and noise pollution.

2. SAvING COSTS – CrEATING ECONOMIC bENEFITSMobility is a major enabler for a local economy. A healthier environment and reduced congestion helps to substan-tially reduce costs to the local community and attract new businesses. In the global and national competition of urban centres, a well organised and sustainable city is also a more attractive city for investors. A sustainable city simply has a much better “business case” than a city without a clear forward-looking mobility policy.

3. CONTrIbUTING TO bETTEr hEALTh AND ENvIrONMENTMore sustainable mobility directly translates into better air quality and less noise. Travelling more actively (by walking and cycling more often) is good for citizens’ health. For a city it clearly pays off to invest in less noise and better air quality in the medium to long term. Cities need to play their part in reducing greenhouse gases in the transport sector. Sustainable urban mobility plan-ning is a core element of any climate policy.

4. MAkING MObILITy SEAMLESS AND IMPrOvING ACCESSSustainable urban mobility planning is an excellent tool to create multi-modal door-to-door transport solu-tions. Bringing different actors together ensures that particular access needs of citizens and businesses are effectively provided for.

5. MAkING MOrE EFFECTIvE USE OF LIMITED rESOUrCESAt a time when financial resources are limited, it is even more important to ensure that the solutions adopted make the most cost-effective use of the funds available. Sustain-able urban mobility planning changes the focus from road-based infrastructure to a balanced mix of measures including lower cost mobility management measures. Adopting the polluter-pays principle also introduces an additional revenue stream which can be used to finance alternatives to car use.

6. wINNING PUbLIC SUPPOrTInvolvement of stakeholders and citizens is a basic principle of a Sustainable Urban Mobility Plan. A city government that shows that it cares about what its citi-zens need and want and that involves its stakeholders appropriately is in a much better position to obtain a high level of “public legitimacy” it reduces the risk of opposition to the implementation of ambitious policies.

7. PrEPArING bETTEr PLANSPlanners, especially when traditionally focused on developing infrastructure, can better understand the mobility needs of different user groups when receiving early feedback. Stakeholders sometimes come up with very effective solutions, because they may be more familiar with a specific situation.

bENEFITS

Source: www.eltis.org / Harry Schiffer

bENEFITS

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 12

An integrated and interdisciplinary approach to plan-ning (with different departments bringing in their expertise) helps to put a mobility plan on a broader basis. It ensures that the plan fosters a balanced devel-opment of all relevant transport modes, while encour-aging a shift towards more sustainable modes. It thereby caters for all users with regards to their access and mobility needs.

8. FULFILLING LEGAL ObLIGATIONS EFFECTIvELyCities have to meet many, sometimes competing legal requirements. The legal obligations for air quality improvement and noise abatement are only two exam-ples of a range of national and European regulations. A Sustainable Urban Mobility Plan offers an effective way to respond through one comprehensive strategy.

9. USING SyNErGIES, INCrEASING rELEvANCEUrban mobility problems often span administrative boundaries, relate to multiple policy areas or concern a wide range of departments and institutions. Sustain-able urban mobility planning seeks solutions for the “functioning city” with its connections to surrounding

areas and the national and European transport network. A Sustainable Urban Mobility Plan inspires a collabo-rative planning culture across different policy areas and sectors and between different governance levels within the “functioning city”. This cooperative planning culture supports the finding of solutions that reflect the connected nature of urban mobility.

10. MOvING TOwArDS A NEw MObILITy CULTUrE As examples of many cities show, the outcome of contin-ued sustainable urban mobility planning is a common vision of a new mobility culture: a vision, that is agreed by the major political groups and shared by the institu-tions and citizens of an urban society; a vision that goes beyond electoral cycles and that can include less attrac-tive elements when they provide long-term benefits.

Source: www.eltis.org / Harry Schiffer

bENEFITS

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These Guidelines are the outcome of the work carried out for the European Commission and the Executive Agency for Competitiveness and Innovation (EACI) under a service contract between May 2010 and August 2013. The objective of this work was to accelerate the large scale uptake of Sustainable Urban Mobility Plans in Europe, as proposed in the Action Plan on Urban Mobility, with the help of guidance, awareness raising activities and training workshops.The guidelines presented here are based on a review of existing documents and expert inputs:• Desk research of previous research and guidance

(e.g. SUTP expert group report 2004, PILOT and BUSTRIP projects).

• Analysis of national and regional guidance docu-ments on the preparation of local transport plans, especially the UK Local Transport Plan Guidance (second and third edition), and the French Plans de Déplacements Urbains (PDU) guidance and assess-ment documents. Investigation into the status of and approach to Sustainable Urban Mobility Plans in 31 European countries, i.e. the 28 EU Member States as well as Iceland, Liechtenstein, and Norway.

• A user needs assessment involving 49 stakeholder and expert interviews in 26 countries.

• Five stakeholder workshops on Sustainable Urban Mobility Plans between 2010 and 2013 (plus consul-tations organised previously by the SUMP Expert Group and the PILOT Project) attended by a total 168 participants from 26 countries.

• Responses to an online consultation on the revi-sion of the 2011 working document version of these guidelines in January and February 2013.

• Numerous contributions from policy makers, plan-ners and other practitioners, academia and other stakeholders received during awareness-raising presentations and training workshops arranged as part of the service contract across Europe between 2010 and 2013.

Overall, the present guidelines are based on a system-atic knowledge consolidation and consultation process. Annex E contains a list of experts that were consulted in workshops and expert group meetings on the content of this guidance document.These guidelines and a wide range of supporting mate-rial are available on www.mobilityplans.eu.

hOw ThESE GUIDELINES wErE PrODUCED

hOw ThESE GUIDELINES wErE PrODUCED

Source: András Ekés

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 14

These guidelines are aimed at practitioners in urban transport and mobility, as well as other stakeholders who would be involved in the development and imple-mentation of a Sustainable Urban Mobility Plans.The guidelines describe the process of how to prepare a Sustainable Urban Mobility Plan. This process consists of eleven main steps made up of 32 activities. They should be taken as part of a regular planning cycle in the sense of a continuous improvement process.Each step and the associated activities are presented in detail in this guidance document, including informa-tion about:• The rationale of the activity, i.e. the fundamental

reasons for conducting the activity, issues to be addressed, and questions to which responses are needed;

• Specific aims of the activity to be performed;• Main tasks to be completed;• Activities beyond the essential requirements, for

cities and regions that have already reached an advanced level of urban mobility planning;

• Timing and coordination requirements with other activities; as well as

• A checklist of milestones to be achieved.It needs to be stressed that the timing of the differ-ent activities provides a logical rather than a sequen-

tial structure. In practice, activities may run partially in parallel or include feedback loops. The section on “timing and coordination” for each activity highlights crucial aspects in this regard.

The following page includes a graphical overview of the planning cycle followed by a detailed description of all steps and activities of developing and implementing a Sustainable Urban Mobility Plan.

The guidelines include good practice examples, tools and references to support users in the development and implementation of a Sustainable Urban Mobility Plan.

Good practice examples are taken from urban mobil-ity plans from across Europe. They may not necessarily fulfil all requirements of a Sustainable Urban Mobility Plan as presented in these guidelines. However, they are useful to illustrate activities (e.g. citizen involvement when designing specific measures) that are part of the process of developing and implementing a Sustainable Urban Mobility Plan.

The aim is to provide a portfolio of examples from different European regions to show that good planning approaches are possible in different contexts. Many of the good practice examples also illustrate advanced planning activities. Additional examples of good practice can be found at www.mobilityplans.eu and www.eltis.org.

PArT II – ThE PrOCESS

Source: András Ekés

PArT I I – ThE PrOCESS

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GUIDELINES – Developing anD implementing a SuStainable urban mobility plan 15

Milestone: Analysis of problems

& opportunities concluded

1. Determine your potential for a successful

SUMP

2. Define the development process and

scope of plan

3. Analyse the mobility situation

and develop scenarios

4. Develop a common

vision

5. Set priorities and measurable

targets6. Develop

effective packages of

measures

7. Agree on clear

responsibilities and allocate

budgets

8. Build monitoring and assessment into

the plan

9. AdoptSustainable

Urban Mobility Plan

10. Ensure proper manage-

ment and communication

11. Learn the lessons

Commit to overall sustainable mobility principles

Assess impact of regional/national framework

Conduct self-assessment

Review availability of resources

Define basic timeline

Identify key actors and stakeholders

Look beyond your own boundaries and responsibilities

Strive for policy coordination and an integrated planning approach

Plan stakeholder and citizen involvement

Agree on workplan and management arrangements

Prepare an analysis of problems and opportunities

Develop scenarios

1.1

1.2

1.3

1.4

1.5

1.6

2.1

2.2

2.3

2.4

3.1

3.2

Develop a common vision of mobility and beyond

Actively inform the public

4.1

4.2

Identify the priorities for mobility

Develop SMART targets

5.1

5.2

Identify the most effective measures

Learn from others' experience

Consider best value for money

Use synergies and create integrated packages of measures

6.1

6.2

6.3

6.4

Milestone:Measures identified

Assign responsibilities and resources

Prepare an action and budget plan

7.1

7.2

Arrange for monitoring and evaluation8.1

Check the qualityof the plan

Adopt the plan

Create ownership of the plan

9.1

9.2

9.3

Milestone:SUMP

document adopted

Manage plan implementation

Inform and engage the citizens

Check progress towards achieving the objectives

10.1

10.2

10.3

Update current plan regularly

Review achievements - understand success and failure

Identify new challenges for next SUMP generation

11.1

11.2

11.3

Milestone:Final impact assessment

concluded

Starting Point:"We want to

improve mobility and quality

of life for our citizens!"

Preparing well

Rational and transparent goal setting

Elaboratingthe plan

Implementing the plan

Sustainable Urban

Mobility Planning

rupprecht Consult, 2013

Compiled with the input of experts on urban transport and mobility planning from across Europe, the guide-lines reflect a wide range of experiences. The guide-lines, however, need interpretation in the local context, which may lead to approaches that are somewhat different from those described in this document. The guidelines do not give detailed technical guidance, but focus on the process of developing and implement-ing a Sustainable Urban Mobility Plan.

PArT I I – ThE PrOCESS

PLANNING CyCLE FOr A SUSTAINAbLE UrbAN MObILITy PLAN

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It should be clear from the outset that urban transport and mobil-ity is not an end in itself but should contribute to higher goals, such as quality of life and well-being of the citizens. This should be the start-ing point for develop-

ing a Sustainable Urban Mobility Plan. Depending on the national context, a legal obligation can also be the driving force for developing a Sustainable Urban Mobility Plan. Nevertheless real commitment is needed to make it a truly sustainable and effective plan. If there is no “champion” available on the local level, it can be hard work to convince the right politicians to become supporters of developing a Sustainable Urban Mobility Plan. This requires compiling good arguments.

A starting point could be to show the challenges and problems the city faces if nothing is changed, to stress the benefits generated by a Sustainable Urban Mobil-ity Plan and to highlight the fact that good results are recognised by the voters (e.g. pointing to other cities that have applied sustainable urban mobility planning). This is particularly challenging as the full impact of a Sustainable Urban Mobility Plan only becomes visible after a longer time-span than the electoral cycle. It may be helpful to point to the option of including “quick win” solutions in the Sustainable Urban Mobility Plan, which may help to generate a positive response among citizens and other stakeholders in the short-term.

Starting Point:"We want to

improve mobility and quality

of life for our citizens!"

STEPS AND ACTIvITIES

Source: András Ekés

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At the beginning of the sustainable urban mobil-ity planning process, it is necessary to determine the potential to elaborate a successful Sustainable Urban Mobility Plan. This depends on many internal and exter-nal factors that provide an overall framework for the planning process and plan implementation.The following describes the key activities in preparing the process of developing a Sustainable Urban Mobility Plan.

ACTIvITy 1.1: COMMIT TO OvErALL SUSTAINAbLE MObILITy PrINCIPLESrATIONALEAn urban transport plan can only call itself sustainable if certain economic, social and environmental criteria are taken into account. An underlying understanding of, and commitment to, sustainability principles is an essential to direct the Sustainable Urban Mobility Plan development process at an overall strategic level.

AIMS• Ensure that basic sustainability principles are taken

into account throughout the whole planning process.• Develop a joint understanding of what sustainable

urban mobility means.• Broaden the view to all aspects that need to be addressed

to make the Sustainable Urban Mobility Plan a truly sustainable document, also beyond transport and mobility.

TASkS• Analyse to what extent sustainability principles are

already part of your city’s or region’s policy (e.g. in visions, local agenda) on transport and mobility and related policy fields (e.g. sustainable land-use policy that makes use of brownfield land vs. one that promotes urban sprawl).

• Check with local decision makers and key stake-holders with a say in relevant policy fields to what extent the sustainability principles are in line with the current political agenda.

• As a starting point, try to achieve broad agreement on making sustainability principles the underlying fundament of the work on the Sustainable Urban Mobility Plan.

ACTIvITIES bEyOND ESSENTIAL rEqUIrEMENTS• Reinforce your commitment to sustainable urban

mobility by joining the Covenant of Mayors and/or the CiViTAS Forum (on the next page).

• Make sure that a clear distinction is made between access to services and facilities (mobility) and traf-fic/ transport: The first is the objective of all activi-ties, the purpose; the second is the instrument to realise access and mobility. An overall principle could be to provide access for the citizens with less traffic (= less resources, less costs, less fuel, less pollution, less accidents etc.).

TIMING AND COOrDINATION• Commitment at the beginning of the planning process. • Sustainability principles to be considered through-

out the whole planning process.

ChECkLISTAnalysis concluded on the extent to which sustainability principles guide current policies relevant to urban mobility.Overall commitment to sustainability principles from key stakeholders achieved.

STEP1: DETErMINE yOUr POTENTIAL FOr A SUCCESSFUL SUSTAINAbLE UrbAN MObILITy PLAN

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ExAMPLES

CIvITAS FOrUM NETwOrkCurrently there are 216 member cities in the CiViTAS Forum Network that have signed the CiViTAS Declara-tion. The CiViTAS Forum is open to all cities that want to learn more about the usefulness of individual measures that support clean urban transport, and the best ways to combine and integrate them on a large scale. Participat-ing cities must commit themselves to introduce ambi-tious, integrated urban transport strategies and:• achieve a significant change in the modal split, in

favour of sustainable transportation modes;• follow an integrated approach, by addressing as

many of the categories of CiViTAS instruments and measures as possible in their policy.

This commitment must be politically endorsed in the CiViTAS Forum Declaration by the signature of a local politician who has executive power. For details see: http://civitas.eu/cms_network.phtml?id=371

COvENANT OF MAyOrSThe European Union (EU) is leading the global fight against climate change, and has made it a top priority. Its ambitious targets are spelt out in the EU Climate Action and Energy Package, which commits Member States to curb their CO2 emissions by at least 20% by 2020. Signatories of the Covenant of Mayors contribute to these policy objectives through a formal commit-ment to go beyond this target through the implemen-tation of a Sustainable Energy Action Plan.For details see: www.eumayors.eu

ChArTEr: CONNECTING wITh wATErwAyS, A CAPITAL ChOICEThe five European capitals Brussels, Berlin, Budapest, Paris and Vienna and their inland ports signed up to the ‘Connecting with Waterways: a Capital Choice’ charter. The charter aims to realise the EU ambition of achiev-ing carbon neutral logistics in major urban centres by 2030. In March 2011, the Italian city of Pisa decided to join the original five European cities. For more details see Annex C.

ACTIvITy 1.2: ASSESS IMPACT OF rEGIONAL/NATIONAL FrAMEwOrkrATIONALEA Sustainable Urban Mobility Plan focusses on urban mobility at the urban agglomeration level. Neverthe-less, the plan is embedded in a wider regional and national planning framework on urban mobility. This includes for example regulations, funding streams or higher level strategies for spatial and transport devel-opment (e.g. a national transport plan, where one exists). It is crucial to assess the impact of the regional and national planning framework to fully exploit oppor-tunities and avoid conflicts with higher level authorities at a later point.

AIMS • Ensure that relevant regional, national and Europe-

an framework conditions for the Sustainable Urban Mobility Plan are identified.

• Gain a clear perspective on how the regional, national and European framework will influence the sustainable urban mobility planning process and the design of measures.

TASkS• Identify, document and assess:

° Legal regulations and guidance for a Sustainable Urban Mobility Plan (if any)

° Regional/ national funding criteria that relate to a Sustainable Urban Mobility Plan

Source: Bernd Decker, Florenz

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° Higher level plans, strategies and objectives that might influence your Sustainable Urban Mobil-ity Plan. For example, a National Road Author-ity’s plans for new or improved roads could work against the objectives of a city’s Sustainable Urban Mobility Plan by encouraging more driving into the city. The Sustainable Urban Mobility Plan will have to take this into account.

° Higher level influence on responsibilities or planning perimeter for a Sustainable Urban Mobility Plan

° Requirements or initiatives for coordination and integration of different policies, e.g. the integra-tion of local and regional land use planning such as new housing developments or business parks in the region can decisively change mobility patterns on the local level.

• Create a synopsis of relevant regional/ national frame-work with suggestions as to how to address these points for the local Sustainable Urban Mobility Plan.

TIMING AND COOrDINATION• At the beginning of the planning process, within a

few weeks.• Consider relevant results throughout the whole

planning process and for measure design, take it particularly into account when defining the develop-ment process and scope of plan (Step 2).

ChECkLISTRelevant documents from national and regional level reviewed and results summarised.Opportunities and potential problems identified that might result from regional and national framework conditions.

ExAMPLE

FrANCE: NATIONAL FrAMEwOrk AND LEGAL ASPECTSThe first development of the ‘Plans de Déplacements Urbains’ (PDUs) – the French Sustainable Urban Mobil-ity Plan – followed the adoption of the Loi des trans-ports intérieurs (Law on domestic transport; LOTI) in December 1982. This law stipulates the goal, general objectives and orientation of the PDUs. The general

goal of a PDU is to ensure a sustainable equilibrium between the needs for mobility and accessibility with the protection of the environment and health. The Loi sur l’air et l’utilisation rationelle de l’énergie (Clean air and rational use of energy law; LAURE) of December 1996 made it obligatory for all agglomerations with more than 100,000 inhabitants to develop a PDU. For more details see Annex C.

ACTIvITy 1.3: CONDUCT SELF-ASSESSMENTrATIONALEA self-assessment at the beginning of the plan devel-opment process is needed to identify strengths and weaknesses of your current planning practices and to understand your own potential to successfully prepare a Sustainable Urban Mobility Plan. The assessment should determine how closely current transport plan-ning practices align with the activities set out in this guidance document and identify the barriers and driv-ers that might influence the plan development process. This will help you to determine what the plan develop-ment process will look like in your own local context.

AIMS• Get an honest and clear picture on the strengths,

weaknesses and opportunities of current planning practices with regard to developing a Sustainable Urban Mobility Plan in your own local context (e.g. political, institutional, legal framework).

• Develop a tailored Sustainable Urban Mobility Plan development process that fits the local context.

TASkS• Analyse the steps and activities of your current

local transport planning process. You may use this document to check whether the Steps and Activi-ties described are already incorporated in estab-lished planning processes of your city or region (are they considered fully, to a limited degree or not at all?). This way you can identify gaps that should be addressed in the new plan development process.

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• Identify and analyse drivers and barriers to the plan development process in your urban agglomeration. ° Determine institutional, legal and financial barri-

ers that affect the whole planning process (for example, is the bus company private or controlled by another level of government?)

° Process barriers that may arise in the course of planning (e.g. management, communication between different departments who will be involved in plan development and implementation).

° Pinpoint drivers that can support the development process and the implementation of a Sustainable Urban Mobility Plan.

• Assess social exclusion aspects and solutions in the framework of transport policies. This means consid-ering the needs of the whole community, including all vulnerable groups such as children, people with reduced mobility, the elderly, low income house-holds, minority groups etc. Gender aspects, i.e. giving women and men the same opportunities, should also be looked at. Important questions are: ° Does the transport system guarantee equal

access, affordability and availability (or related mobility options)?

° Do transport-related measures facilitate employ-ment and support the development of an inclusive labour market?

• Carry out an honest self-assessment as a starting point for improving planning processes and policies. The outcome does not necessarily have to be made public.

ACTIvITIES bEyOND ESSENTIAL rEqUIrEMENTS• Apply a peer-review methodology with external

experts.• Apply a quality management system.

TIMING AND COOrDINATION• At the beginning of the planning process, with

results to be taken into account for the design of a locally tailored sustainable urban mobility planning process (see Activity 2.4 Agree on work plan and management arrangements).

• Link to Activity 1.4: Review availability of resources.

ChECkLIST

Appropriate self-assessment carried out.

Strengths and weaknesses with regard to developing a Sustainable Urban Mobility Plan identified.Results summarised as starting point to opti-mise local planning processes.

Source: www.eltis.org, Schiffer

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SELF-ASSESSMENT METhODOLOGIES INTErNAL MEETING AND rEvIEw A self-assessment can be as simple as a group of people who are involved in the planning proc-ess sitting down together to discuss the strengths and weaknesses of current processes and how to improve them. An independent facilitator can help in this. If desired, this can be coupled with a full SWOT-analysis. This method was used by Derby-shire County Council in the UK, as a way of improv-ing its local transport planning processes, and of taking into account changes in other areas of plan-ning that affected the LTP.

PEEr rEvIEw Another way of reviewing the planning environment for a Sustainable Urban Mobility Plan is by means of a peer review. This is where one or more sustainable urban mobility planners, or other experts in the field, are invited to review the situation in a city before it prepares its (latest) Sustainable Urban Mobility Plan. The peer reviewer can consider the quality of the planning process and organisations in place and can also help to benchmark its outputs and outcomes against the “best in class,” thus giving the city feed-back on what it has done and what it has achieved, as well as on how it organises its Sustainable Urban

Mobility Plan. The City of Gent and the City of Ljublja-na employed peer reviewers to help them reflect on what they have achieved, and how they might do better in their Sustainable Urban Mobility Plans (see also example from BUSTRIP project).

USE OF qUALITy MANAGEMENT SySTEMS AND LAbELS Quality management systems (QMS) are designed to assess organisational processes and offer guid-ance on how to improve them. When a certain level of organisational quality is judged to have been achieved, a label or certificate is awarded. The most well-known form of quality management system is ISO9001, which evolved out of quality management primarily in the manufacturing industry, and so was initially designed for production processes. More relevant to sustainable urban mobility plan-ning might be the Common Assessment Frame-work, which is available free of charge to all EU Member States and is particularly aimed at the public sector. Finally, some specific quality management systems that deal with certain aspects of sustainable mobil-ity are currently available: Bypad for cycling (www.bypad.org), and MaxQ for mobility management (www.epomm.eu). The City of Lund in Sweden has applied MaxQ to improve the mobility manage-ment policy that sits within the wider framework of its well-known Sustainable Urban Mobility Plan, LundaMaTs. Approaches to assess the quality of a city’s entire sustainable mobility policy are being developed in the IEE STEER projects Ecomobility SHIFT (www.ecomobility.org/shift/), QUEST (www.quest-project.eu/) and ADVANCE (eu-advance.eu/).Source: Tom Rye, Lund University

TOOLS

Source: FGM

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ExAMPLES

kOPrIvNICA, CrOATIA: IDENTIFy AND FOCUS ON STrENGThS IN OrDEr TO ELIMINATE wEAkNESSESBefore promoting cycling and walking, the city of Koprivni-ca carried out a detailed status analysis. This analysis was based on a self-assessment carried out by the municipal-ity itself, an extensive consultation process with a range of stakeholders as well as a public survey. For more details see Annex C.

ThE bUSTrIP PEEr rEvIEw METhODOLOGyThe Baltic Sea Region INTERREG IIIB project BUSTRIP (Baltic Urban Sustainable Transport Implementation and Planning) developed a methodology to assist cities in the development and implementation of Sustain-able Urban Mobility Plans and actions. Building on a city’s self assessment report, BUSTRIP peer reviews are conducted by experts from other cities who visit for about 3-5 days and hold interviews with local stake-holders, interest groups, politicians and civil servants. For more details see Annex C.

ACTIvITy 1.4: rEvIEw AvAILAbILITy OF rESOUrCESrATIONALEClosely linked to the self-assessment is the question of the available resources for carrying out the Sustain-able Urban Mobility Plan development process and for implementing measures. This includes human resources (i.e. available staff and skills) as well as financial resources. Without sufficient resources it will be difficult to run a successful plan. For most public authorities, the specific skills required for running the Sustainable Urban Mobility Plan process will exceed the capacities of their staff. While it may be common prac-tice to bring in external expertise for particular techni-cal tasks, it is also important to think about building up expertise in your own organisation, and co-operating with other stakeholders over the long term. The aim is to cover immediate skill requirements, by subcontracting if needed, but also to develop and keep expertise on sustainable urban mobility planning with-in your own organisation.

AIMS• Ensure that the necessary (wide) range of skills for

managing and driving the Sustainable Urban Mobil-ity Plan process is available in your local authority and among stakeholders.

• Balance short-term skill requirements and build capacity within your own organisation and in the wider professional community.

• Assess the confirmed and potential financial resources for running the planning process and for implementing measures.

TASkS• Assess skills available within the leading

organisation(s) and among stakeholders. Ensure that all core skills for sustainable urban mobility planning are considered. See list below.

• Develop a simple skill management plan that outlines a strategy to cover skill gaps (e.g. through training, cooperation, subcontracting). This should be done by someone who is familiar with the sustain-able urban mobility planning process (if applicable in cooperation with your human resources manager).

• Define the required budget for the Sustainable Urban Mobility Plan development process and ensure political approval.

• Assess the likely budgetary framework for measure implementation. Consider local, regional, national and EU funding opportunities. This will probably still be a rough estimate at this stage, but will help you stay realistic.

ACTIvITIES bEyOND ESSENTIAL rEqUIrEMENTS• Cooperation between responsible organisations to

fill potential skill gaps.• Involvement of external partners (e.g. consultants,

universities) to fill skill gaps as needed.• Recruitment: In the case of skill shortages, consider

hiring people with a non-transport-related back-ground for specific tasks (e.g. marketing). This kind of “thinking outside the box” helps bring in the fresh perspective that is a key part of sustainable urban mobility planning.

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Also consider combining the resources of different stakeholders to finance staff (see Aachen example following after the next 2 pages).

TIMING AND COOrDINATION• To be considered from the outset as it is essential for

the constitution of the team that will be involved in the actual planning process

ChECkLISTRequired skills and financial resources for planning process analysed.

Skills management plan compiled.

Budget for running sustainable urban mobility planning process politically approved.Likely budgetary framework for measure implementation assessed.

DETAILS ON ThE TASkS

DEvELOPING A SkILL MANAGEMENT PLAN

(Figure amended from PILOT project 2007, www.pilot-transport.org/)

Identify core skill requirements

Management skills

Technical skills

Operative skills

Profile of responsible organisations (deficits

and strength)

Skills

Motivation (organisations & individuals)

Cooperation

Training Add expertise

External RecruitmentInternal SubcontractsCooperation

Available financial resources

Schedule of SUT-planning

Skill management plan

Skill management options

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Management skills (required during the entire sustainable urban mobility planning process)Project management (incl. political liaison)

Technical management

Financial management

Staff management (incl. managing multidisciplinary teams made up of internal and external staff)

Technical skills (required during the entire process)Urban planning and transport planning

Other important sectoral policies (economic, social, environmental)

Basic knowledge of policy at other levels – regional, national, EU

Operational skills (required for particular Activities) related Element/ Activity

Stakeholder and citizen involvement

Activity 2.4 Plan stakeholder and citizen involvementStep 4. Develop a common vision Activity 9.3 Create ownership of the planActivity 10.2 Inform and engage citizens (measure implementation)

Development, monitoring and evaluation of indicators

Step 3. Analyse the mobility situation and develop scenariosStep 5. Set priorities and measurable targetsStep 8. Build monitoring and evaluation into the plan

Data collection and analysisStep 3. Analyse the mobility situation and develop optionsStep 8. Build monitoring and assessment into the plan

Modelling and scenario development Activity 3.2 Develop scenarios

Information and public relations, Marketing

Activity 2.3 Plan stakeholder and citizen involvementStep 4. Develop a common vision and engage citizens Activity 9.3 Create ownership of the planActivity 10.2 Inform and engage citizens (measure implementation)

Accounting

Activity 2.4 Agree on work plan and management arrangementsActivity 7.2 Prepare an action and budget plan

ProcurementActivity 7.2 Prepare an action and budget planActivity 10.1 Manage plan implementation

Source: Pilot full manual 2007, table amended, www.pilot-transport.org/index.php?id=48

COrE SkILL rEqUIrEMENTS FOr SUSTAINAbLE UrbAN MObILITy PLANNING

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ExAMPLES

brISTOL, ENGLAND: SkILL MANAGEMENT IN jOINT LOCAL TrANSPOrT PLAN The Councils involved in the development of the Joint Local Transport Plan for the Greater Bristol area value skill management via trainings and a multi-discipli-nary work approach as a critical factor to ensure high quality transport planning. For more details see Annex C.

ÖrEbrO, SwEDEN: PrOMOTING A NEw wAy OF ThINkINGÖrebro set up a special unit within its administration to facilitate the implementation of sustainable urban transport and raise awareness among fellow employ-ees as well as politicians. Seminars focusing on the reduced need for cars through spatial planning were organised as just one means of introducing a new and more holistic way of thinking. For more details see Annex C.

FrANCE: rESPONSIbILITIES FOr PDU (PLANS DE DéPLACEMENTS UrbAINS) DEvELOPMENTThe Urban Transport Authority (AOTU) responsible by law for the development and implementation of a PDU often seeks assistance from a variety of stakeholders, includ-ing urban development agencies, private consultancies, and regional transport research centres (CETEs). For more details see Annex C.

FrANCE: COSTS OF PDU DEvELOPMENTThe costs of the development of a PDU differs widely and depends on the scope of the PDU, the availability of existing plans and studies, the nature of the envisaged PDU, and the external assistance required. In France, the authority generally spends between 200,000 and 400,000 EUR on the development of a PDU. These accounts, however, are not always complete and some hidden costs, or costs covered by external subsidies are not included in these figures. Source: Rupprecht Consult, based on GART, 2010: Plan de Déplacements

Urbains: Panorama 2009, Paris, avril 2010.

AAChEN, GErMANy: ChAMbEr OF INDUSTry AND COMMErCE FINANCES A MObILITy MANAGErIn a unique effort (in Germany) of bundling financial resources to carry out mobility management, a part-time mobility manager is funded two-thirds by the City of Aachen’s environment department and one-third by the chamber of industry and commerce. For more details see Annex C.

ACTIvITy 1.5: DEFINE bASIC TIMELINErATIONALEEnsuring the right timing is a key to success. The activi-ties in the Sustainable Urban Mobility Plan development process partly depend on each other – interdependencies need to be carefully translated into a logical sequence of all the tasks necessary to complete the process (e.g. having identified problems before discussing objectives) and harmonised with the local conditions.It is also crucial to consider on-going planning and policy-making activities when determining the timing for the planning process. Election periods, legislation processes, regulation processes or other planning activities may influence the planning process through their influence on the institutional context (e.g. change of decision makers, changing legislation).

AIMS• Build the Sustainable Urban Mobility Plan concept

into current planning practice.• Strive for harmonisation of the timing of the planning

process with different technical and political decision-making processes (e.g. overall strategies, sectoral plans, elections). Identify time windows for coordina-tion with sustainable urban mobility planning.

• Enable realistic planning of the entire Sustainable Urban Mobility Plan process.

• Establish an overview of the general schedule of the Sustainable Urban Mobility Plan process (prepa-ration, drafting, validity/horizon, implementation, review) and describe the temporal interdependen-cies among all tasks.

• Minimise risks related to timing.

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TASkS• Strive to fully embed sustainable urban mobility

planning into the development and implementation schedule of other existing policies and strategies (both overall and by sector).

• Choose an appropriate timeframe for building a strategic and operational framework for the plan-ning process: 1-3 years (partly preceding and partly overlapping with the planning process). The time needed for this will to a large extent depend on the experience with planning processes, institutional structures, the political context and the local ‘plan-ning culture’.

• Establish a timeframe for the sustainable urban mobility planning process: in an ideal case 1.5 years (depending on framework conditions and experience this can become longer).

• Take into consideration decision-making windows (e.g. elections). The months before an election, it may be difficult to move ahead quickly. This may influence the timing of the planning process.

• Continue to implement “quick win” measures during the set-up of the strategic and operative Sustain-able Urban Mobility Plan framework and during the planning process. This will help to avoid the impres-sion of inactivity and will be particularly important for decision-makers who need to show that they are working towards a more sustainable urban mobility development. The “quick win” measures should be short-term measures that can be relatively quick-ly implemented, have good visibility, contribute to sustainability goals, and will not jeopardise an inte-grated planning approach for the Sustainable Urban Mobility Plan.

• Choose an appropriate timeframe for implementa-tion of measures: 3-10 years (e.g. depending on the type of measure and synchronisation with funding streams).

• Build in time for evaluation and a plan update after plan adoption. Review and update at least every 5 years.

INDICATIvE TIMELINE FOr A SUSTAINAbLE UrbAN MObILITy PLAN

Strategic and operative framework(1-3 years)

Planning process(1.5 years)

(ideal case, can become longer)

Measure implementation3-10 years

Review at least every 5 years

(ideally every 2)

(during preperation and planning possibility to include „quick win“ measures)

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ACTIvITIES bEyOND ESSENTIAL rEqUIrEMENTS• Strive for integration with broader long-term strat-

egies. Some cities/ regions have a long-term local development strategy with a perspective of 20-30 years, for example developed within a local Agen-da 21 process. If such a strategy is available it can provide orientation for the Sustainable Urban Mobil-ity Plan by defining some overarching aims.

• Ideally the review and update of the Sustainable Urban Mobility Plan should take place every 2 years (depending on experience and capacity).

TIMING AND COOrDINATION• From the outset – timing of process defined before

initiating the planning process.• Continual fine-tuning of timing for specific activities

(e.g. press releases, meeting calendar).

ChECkLISTRealistic basic timeline for sustainable urban mobility planning process and measure imple-mentation prepared.

Timeline approved by decision makers.

FOr MOrE INFOrMATIONGUIDEMAPS Project (2002 – 2004) Volume 2 of the GUIDEMAPS handbook “Fact sheets” gives informa-tion on time management in open planning processes (pp. 22-23).www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

ExAMPLES FrANCE: TIMING ExAMPLE FOr PDU DEvELOPMENTThe development of a PDU is a long exercise of reflec-tion, planning and programming. In the following scheme the different steps are presented together with a hypothetical calendar. It should be noted that on average a local authority takes 36 months to elaborate a plan and have it approved.

Preparation and development steps Time line/ Month

Pre-analysis Month 1 to 2

Establishment of a local workgroup, definition of the juridical perimeters Month 3 to 4

Definition of a workplan and (if needed) external assistance Month 5 to 7

Analysis and interpretation Month 8 to 10

Definition of the actions Month 11 to 13

Programming and evaluation Month 14 to 17

Formalising of the draft PDU and juridical recognisition Month 18 to 20

Official consultation and public enquiry Month 21 to 23

Inclusion of potential modifications Month 24

Final approval of the PDU Month 24

TAbLE: hyPOThETICAL CALENDAr FOr PDU PrEPArATION IN FrANCE

Source: Rupprecht Consult based on GART, 2005b: Les Plans de Déplacements Urbains, Bilan et Perspectives, Paris, 2005.

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ACTIvITy 1.6: IDENTIFy kEy ACTOrS AND STAkEhOLDErSrATIONALEIdentifying urban mobility stakeholders and under-standing their potential role and position in the proc-ess is important to achieve the overall goals of sustain-able urban mobility planning. This can help to identify possible conflicts and coalitions between stakeholders, and how these in turn may affect your planning proc-ess in terms of geographical coverage, policy integra-tion, resource availability and overall legitimacy. This is needed to develop appropriate ways to deal with dominant or weak stakeholders and with intermediary positions.

AIMS• Create a sound basis for a durable cooperation

between all stakeholder groups.• Identify possible synergies or conflicts between

stakeholders.• Enhance the steering capacity for the preparation

and implementation of your plan.

TASkS• Identify all relevant stakeholders as well as their

objectives, their power, their capacity and their plan-ning resources (e.g. using a stakeholder mapping tool).

• Identify weaker actors that may need empowerment.• Strive for a planning coalition including all key actors

– as far as possible, avoiding substantial conflicts with one or more powerful actors. Draw up a simple stakeholder coordination strategy to guide this task.

DETAILS ON ThE TASkS – whO ArE ThE STAkE-hOLDErS OF A SUSTAINAbLE UrbAN MObILITy PLANNING PrOCESS?To obtain a comprehensive picture, three types of stakeholders should be distinguished according to their specific power position in the process:

• Primary stakeholders: Who will ultimately be affected – positively or negatively – by new transport measures (e.g. citizens in general, different social groups or professions, certain city districts, business branches, individual organisations)?

• Key actors: Who has political responsibility (mayors, councillors, other authority levels)? Who has the financial resources (public and private funds)? Who has the authority (by domain or territory)? Who has the skills and expertise (public administrations, universities, private sector) – in transport and related domains (land use, environment, education, health, tourism, etc.)?

• Intermediaries: Who implements transport policy (PT and infrastructure operators, public adminis-trations, police, etc.)? Who carries out major trans-port activities (freight operators, harbours, airports, etc.)? Who represents pertinent interest groups (associations, chambers, cooperatives, networks)? Who informs and reports on transport (authorities, operators, local media)?

In addition, consider the role of existing local champi-ons – key individuals who may play a significant role in mobilising resources, creating alliances, etc. because of their personal skills and the recognition they receive among local actors. In practice, such persons can have an extraordinary influence on the process, both posi-tively and negatively, so their role requires an early strategic assessment. Obviously stakeholder identifi-cation is not a task that can be concluded once and for all at the beginning of the planning process. Rather, it needs to be taken up repeatedly when scenarios and policy options become more concrete, and implica-tions for stakeholders can be assessed more accu-rately. Even for some key actors, a re-assessment may turn out to be necessary as a consequence of changing circumstances (e.g. privatisation of a national railway operator).Source: PILOT Manual 2007 – full version, www.pilot-transport.org/

index.php?id=48

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Typical stakeholder groups involved in transport projects (based on GUIDEMAPS)

Government / Authorities businesses / Operators Communities / Local Neighbourhoods Others

Local authorities Transport operators/providers

National environmental NGOs Research institutions

Neighbouring cities Transport consultants Motorist associations Universities

Local transport authority Car sharing companies Trade unions Training institutions

Traffic police Bicycle rental operators Media Experts from other cities

Other local transport bodies Other mobility providers Local authority Forums Foundations

Other local authority bodies

National business associations

Local community organisations

Politicians Major employers Local interest groups

Other decision-makers Private financiers Cycle/walking groups

Partnering organisations International/national business

Public transport user groups

Project managers Regional/local business Transport users

Professional staff Local business associations Citizens

Emergency services Small businesses Visitors

Health & safety executives Retailers Citizens in neighbouring cities

European Union Utility services (e.g. electric, telecoms) Disabled people

Ministry of transport Engineers/contractors Landowners

Other national ministries Transport staff

Regional government Parents/children

Older people

Source: based on GUIDEMAPS Handbook 2004, www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

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TIMING AND COOrDINATION• From the outset – identification and analysis of

stakeholders.• Reassess if changes in stakeholder group occur.

ChECkLISTStakeholder groups identified: Primary stakeholders, key actors, intermediaries.

Analysis of actor constellations carried out.

Basic stakeholder coordination strategy developed.

ANALySIS OF ACTOr CONSTELLATIONSAfter stakeholders have been identified, the constellations between these actors should be analysed. This analysis should be based on a list of different criteria or attributes which are relevant for the respective case, e.g. interest, power, influence on each other, coalitions, etc. This way you can find out what the objectives of each stakeholder are, what their hidden agendas are, and whether they regard themselves as “winners” or “losers” if a given project is implemented.The objective of a systematic analysis of actor constellations is to get a clear picture of conflicts of interest or potential coalitions and to be able to better determine clusters of stakeholders who may exhibit different levels of interest, capacities and interest in the issue in question. This can, for example, be done by develop-ing an “Influence-Interest Matrix”, which groups stakeholders by their level of influence/ importance:

Influence-Interest Matrix

Low Influence high Influence

Low stake least Priority Stakeholder Group useful for decision and opinion formu-lation, brokering

high stake important stakeholder group perhaps in needs of empowerment most critical stakeholder group

Source: UN-Habitat: Tools to Support Participatory Urban Decision Making, Nairobi, 2001, p. 24. available from: www.unhabitat.org/pmss/listItemDetails.aspx?publicationID=1122

GUIDANCE ON PArTNErShIP wOrkINGThe DISTILLATE Guide to Partnership Working (Forrester 2008) helps transport practitioners identify key actors and stakeholders whom they may need to consult or work with. The guide includes a useful list of 19 success factors to working with other groups. It makes the point that partnerships work best when and where there is political support and legislative backing, and where agencies and stakeholders can recognise shared goals and where there is a history of shared working to build upon. The Guide also provides some “decision trees” to allow practitioners think about how they want to work with others. Source: John Forrester, The DISTILLATE Guide to Cross-sectoral and Intra-organisational Partnership Working for Sustainable Transport

Decision Making, 2008, available fromwww.distillate.ac.uk/outputs/D1%20guide%20to%20partnership%20working%20(14-04-08).pdf

TOOLS

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The Sustainable Urban Mobility Plan development process needs to be tailored to the local situation. This includes as a crucial step the definition of the geographical scope of the plan, which ideally should address the functioning urban agglomeration. Stake-holder cooperation and policy integration are other fields that need to be addressed in this phase, which should be concluded with an agreement on the work plan and management arrangements.

ACTIVITy 2.1: Look bEyoND yoUr owN boUNDArIES AND rESPoNSIbILITIESrATIoNALEA plan must relate to a specific territory for which it is performed. The most suitable spatial coverage needs to be agreed on by the stakeholders concerned. On the one hand, this should take account of the area for which the respective local or regional authorities are respon-sible. On the other hand, this should take account of the actual mobility patterns, ideally by covering the functioning agglomeration (i.e. the travel to work area) and by considering the importance of linking the local transport network to long-distance transport corridors. Ensuring a seamless integration of long-distance connections (e.g. Trans-European Networks – TENs) with the last urban mile is also crucial for the competitiveness of urban agglomerations. A political-level agreement on a suitable planning perimeter and responsibilities is an essential requirement for sustainable urban mobility planning.

AImS • Define the planning perimeter, ideally integrat-

ing functional spatial interdependencies and traffic flows (e.g. travel to work area).

• Identify the appropriate body/bodies to take leader-ship in the planning process.

• Obtain a decision at the political level to approve the geographical coverage and the lead organisation.

• Ensure that the connection to long-distance transport corridors is also on the agenda within the plan’s activities.

TASkS• Analyse transport patterns and organisational

perimeters. Include also links to long-distance transport corridors.

STEP2: DEfINE THE DEVELoPmENT ProCESS AND SCoPE of PLAN

Source: Bernd Decker

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• Involve key stakeholders and authorities within the envis-aged planning perimeter and strive for formal agree-ments on geographical scope of planning activities.

• Take an open and transparent approach from the outset, securing the involvement of all authorities concerned.

• Ensure regular communication and exchange between relevant authorities.

• Negotiate overall responsibility for the plan.• If it is not fully possible to define the planning perim-

eter oriented at the functioning urban agglomera-tion, at least strive for good co-operation with all actors on challenges that can only be dealt with at urban agglomeration level. This can build on exist-ing cooperation or involve new practices (e.g. formal procedures such as joint land-use plans or informal procedures such as working groups).

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Create a strong cross-authority team of permanent

staff, reporting regularly to all key decision-makers and politicians.

• Ensure coverage of all areas linked to major socio-economic and environmental transport impacts.

TImING AND CoorDINATIoN• From the outset – agreement is required before

initiating the official sustainable urban mobility planning process.

CHECkLISTMost appropriate Sustainable Urban Mobility Plan area identified.

Agreement achieved on geographical coverage.

Agreement achieved on the basic roles and responsibilities of authorities and politicians.

Planning team created.

Political agreement signed and adopted by all municipal council

ExAmPLES

ENGLAND: JoINT LoCAL TrANSPorT PLANSIn England, the Local Transport Plan (LTP) is a statu-tory requirement established by the Transport Act 2000. The responsibility for production and delivery of the LTP falls to the Strategic Transport Authority which may be a County Council, Unitary Authority, London Borough Council or Integrated Transport Authority. The West Midlands Local Transport Plan 2011-2016 as well as the West Yorkshire Local Transport Plan Part-nership are vivid examples of institutional cooperation in sustainable urban mobility planning. For more details see Annex C.

frANCE: PLANS DE DéPLACEmENTS UrbAINS (PDUS)The development of PDUs is well embedded in the urban planning culture of France. The entity responsible for the elaboration of these mobility plans is the urban transport authority (Autorité organisatrice de transport urbain (AOTU)). This is often a metropolitan authority, a public transport authority or in some cases an indi-vidual municipality. The geographical scope is limited by the public transport service area. In around 80% of the Sustainable Urban Mobility Plans, the plan is developed and managed by a metropolitan authority.Source: Rupprecht Consult, based on «Plan de Déplacements Urbains»: Panorama 2009, GART, Paris, April 2010 (p. 9).

brUSSELS, bELGIUm: ExPErT HELPS ComPANIES To THINk oUTSIDE THE box The Port of Brussels hired an in-house transport expert to help companies using the waterway or wanting to use the waterway with advice and useful information in view of organising their transport flows differently and achieving a modal shift to more environmentally friendly modes of transport. Source: www.portdebruxelles.be/fr/61/Expert-en-transport

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ACTIVITy 2.2: STrIVE for PoLICy CoorDINATIoN AND AN INTEGrATED PLANNING APProACH

rATIoNALEA principal shortcoming of urban transport planning today is the lack of coordination between policies and organisations, far beyond an integration of trans-port modes (e.g. coordination with land-use planning, environmental protection, social inclusion, gender equity, economic development, safety, health, educa-tion, information technologies). Addressing this deficit represents a major challenge for sustainable urban mobility planning, but is also a main source for innova-tion and improvement.

AImS• Acknowledge the interactions between changes in

urban structures (density, functions, socio-economic patterns, ecosystems) and mobility.

• Ensure that linkages between different transport modes are considered rather than addressing them in isolation.

• Establish the planning of mobility and transport as a shared policy domain, truly serving the different needs of society – economic, social, environmental – and not as an end in itself.

• Define how sustainable urban mobility planning and other policies at the local, regional, national and European level can be integrated.

TASkS• Review plans that may have an impact on urban

mobility, e.g. national and regional plans (> related to Activity 1.2 “Assess impact of regional/national level”), including plans from other policy domains at the local level, plans of transport companies, and plans of neighbouring municipalities.

• Identify coordination requirements and potential across all relevant policy domains and levels. An example is the relation between land-use planning and transport. Transport impacts need to be consid-ered in the land-use planning process to maximise the use of sustainable travel to new developments.

• Check whether the goals and objectives of the plans support or conflict with sustainable urban mobil-ity objectives. There could be a conflict, for example, if a health improvement plan emphasises physical activity only through organised sport, as opposed to increased walking and cycling for everyday trips.

• Take an open and transparent approach to actor cooperation from the outset, securing the involve-ment of actors from different policy fields (e.g. differ-ent administrative departments).

• Develop common actions in cooperation with actors from other policy fields, especially in areas most closely related to mobility (land use, energy, environ-ment, economic development, social inclusion, health and safety). Strive for a modification of sectoral poli-cies and practices and/or create new fields of activity.

• Ensure regular communication and exchange between relevant authorities (and within authorities, e.g. through regular meetings between transport and land-use planners).

• Make sure that linkages between different transport modes are taken into account and that intermodality becomes a topic within the Sustainable Urban Mobility Plan. This includes links to long-distance transport corridors such as the trans-European transport network (for details see: http://ec.europa.eu/transport/infrastructure/index_en.htm).

TImING AND CoorDINATIoN• Start from the outset as a continuous activity

CHECkLISTRelevant policy linkages identified (synergies and conflicts).

Initial options for policy integration assessed.

Dialogue established with all concerned actors about integration possibilities.Initial prioritisation of integration options decided.Assessment and prioritisation specified according to advanced scenario building results (> Activity 3.2).

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ExAmPLES

wEST mIDLANDS, ENGLAND: JoINT offICEr GroUP workINGCentro, the West Midlands Integrated Transport Authori-ty, led the development of the West Midlands Local Trans-port Plan (LTP) 2011-2026. A monthly LTP Committee was set up to oversee the development of the plan to ensure it was consistent with other local, regional and national policy agendas and responded to local citizens’ needs. The Committee consisted of local politicians and district officers from all the West Midlands District Authorities. These District Authorities have responsibility for land use planning, highways and public health and provide there-fore strong links with other sectors outside of transport. Source: Steven Keeley, Centro - West Midlands Integrated Transport Authority

koUVoLA rEGIoN, fINLAND: INTEr-SECTorAL workING GroUPIn the Kouvola Region, an inter-sectoral working group was established which bases its work on an agreement by all relevant parties to implement traffic policy in harmony with the regional transport system plan. The initial group with representatives from the Regional Council, the Finnish Road Administration, the Finn-ish Rail Administration, the State Office and all seven municipalities of the region was later expanded to also include the regional public health services and the regional public environment centre, as well as citizens and other relevant stakeholders. For more details see Annex C.

bUDAPEST, HUNGAry: fITTING A mobILITy PLAN INTo THE oVErALL mUNICIPAL PoLICy frAmE-workThe City of Budapest is developing a new Urban Mobil-ity Plan based on sustainable urban mobility planning principles. The new plan is fully integrated into the wider policy framework and takes account of the recent changes in transport governance as well as the new development priorities in times of the economic crisis. For more details see Annex C.

ÎLE-DE-frANCE: CITy LoGISTICS - A PArTICULAr NEED for AN INTEGrATED APProACHDuring the development of the Île-de-France PDU, the region has set up a “concertation body” bringing togeth-er all relevant stakeholders: haulers, transport compa-nies, chambers of commerce and industry, State depart-ments, the City of Paris, regional planning office and the national environmental agency ADEME. The tasks of the “concertation body” are to encourage and finance inno-vative city logistic projects, to bundle transport means and to support multimodal distribution centres.For more details see Annex C.

ACTIVITy 2.3: PLAN STAkEHoLDEr AND CITIzEN INVoLVEmENT

rATIoNALEWorking with stakeholders is generally considered common practice – but often only certain stakeholders actually have a say in planning. It is crucial to involve all different types of stakeholders throughout the plan-ning process, addressing their specific requirements. This helps to legitimise the plan and enhance its qual-ity. Stakeholder involvement supports the development of a more effective and (cost) efficient plan. A dedicated strategy is needed for the involvement of stakehold-ers, drawing on different formats and techniques when dealing with authorities, private businesses, civil soci-ety organisations, or all of them together. Citizens are a special sub-group of stakeholders. Involving them in planning is a fundamental duty of local authorities to ensure the legitimacy and quality of decision making. Involving citizens in planning is also a requirement stip-ulated by EU directives and international conventions5.

5 Directive 2003/35/EC of the European Parliament and of the Council of 26 May 2003 provides for public participation with respect to drafting certain plans and programmes relating to the environment and amending with regard to public participation and access to justice. Council Directives 85/337/EEC and 96/61/EC - Statement by the Commission.

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AImS• Ensure a well-structured involvement of the relevant

stakeholders throughout key stages of the planning process.

• Create a transparent planning culture that is, as a minimum, based on regular communication and consultation.

• Encourage and enable citizens to get informed and to join the debate.

• Design sustainable and supported solutions that will improve the quality of life for every citizen, and create a broad public ownership of the planning process.

• Strengthen the vitality of civil society and local politi-cal culture.

• Improve the overall quality, effectiveness, (cost) effi-ciency, transparency, acceptance and legitimacy of sustainable urban mobility planning.

TASkS• Identify suitable milestones and tools for involving

stakeholders and citizens• Be aware that stakeholder and citizen involvement

is a “must” element of a good Sustainable Urban Mobility Plan, but be careful of lobby groups that can block the process.

• Develop a communication plan that includes an engagement strategy and timeline as well as an overall strategy for PR activities (including media involvement). Include in your strategy at least proac-tive information of the public (i.e. you approaching the people and not the other way round) and involve-ment of the key stakeholder groups throughout the process, but strive for a more interactive involve-ment if possible (see section below “Activities beyond essential requirements”).

• Don’t just regard people with special needs as bene-ficiaries but involve them in the planning process.

• Establish involvement activities as part of standard planning practices.

DETAILS oN THE TASkS - qUESTIoNS To bE ADDrESSED by AN ENGAGEmENT STrATEGyThere are four main questions about the process that need to be considered when preparing an engagement strategy.• why? Why is the engagement process being under-

taken? How will it influence the strategy/scheme?• who? Who should be involved in the decision-making

process? How can such people be identified?• How? How will engagement be undertaken? What

tools and techniques should be used?• when? When should different activities take place?

When is it not appropriate to engage?

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Plan to involve stakeholders and citizens more active-

ly with a wider range of participation tools through-out the whole process (e.g. study tours, stakeholder events, an internet forum, citizen panels).

• Consider working together with key stakeholders in a permanent ‘steering group’, giving them a thor-ough understanding of the planning process from the outset; this gives them a solid understanding on which to base their advice and help them reach the best decisions possible.

Source: City of odense

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• Establish a (technical) ‘sounding board’ of impor-tant intermediary stakeholders (transport opera-tors, interest representatives, private developers or external specialists/administrations). Regularly conduct formal and/or informal meetings or brief-ings to inform stakeholders or ask for feedback to set the framework for key decisions.

• Widen the scope of stakeholder involvement to more groups, including interest and lobby groups (but make sure that critical discussions are well moderated).

• Ensure maximum transparency and enable more democratic, participatory decision making through-out the planning process (Aarhus convention).

• For advanced cities: Involve stakeholders actively in steering and managing the Sustainable Urban Mobility Plan. Involve citizens actively in decision making.

TImING AND CoorDINATIoN• Finish planning the main involvement activities

before initiating the planning process.• Involve stakeholders and citizens throughout the

planning process, but especially in the identifica-tion of problems (> Activity 3.1), the development of scenarios (>Activity 3.2), the development of a vision (> Activity 4.1), objectives (> Activity 5.1), targets (> Activity 5.2), measures (Activities 6.1, 6.2, 6.4), the building of a monitoring plan (> Activity 8.1), the creation of ownership (> Activity 9.3), the manage-ment and communication of the plan implemen-tation (> Activities 10.2 and 10.3) and the review of achievements as well as the identification of new challenges (> Activities 11.2 and 11.3).

CHECkLIST

Planning of different involvement strategies finalised.

Communication plan elaborated and approved.

for morE INformATIoN

GUIDEmAPS ProJECT (2002 – 2004)Volume 1 of the GUIDEMAPS handbook includes an introduction to the main issues of engagement (p. 26 ff.). Volume 2 contains detailed fact sheets on key

aspects (pp. 28, 32, 58) and on 32 different engagement tools, explaining their respective purpose, use and related practical issues (p. 80 ff.).Weblink: www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

Participatory methods toolkit – A practitioner’s manual (2006)Published by the King Baudouin Foundation and the Flemish Institute for Science and Technology Assess-ment (viWTA), this is a hands-on toolkit for starting up and managing participatory projects, including both citizen participation and stakeholder involvement.Web link: www.kbs-frb.be/publication.aspx?id=178268&LangType=1033

ExAmPLES

GENT, bELGIUm: CommUNICATIoN PLANThe City of Gent had a “communication plan” which was written by the PR manager and approved by the College of Mayors and Aldermen (College van burge-meester en schepenen) at the beginning of each year, thus making clear what the communication strategy for the next coming year would be.Source: PILOT manual 2007 – full version, www.pilot-transport.org/index.php?id=48

AbErDEEN, Uk: wINNEr of SUSTAINAbLE UrbAN mobILITy PLAN AwArD foCUSSES oN CITIzEN AND STAkEHoLDEr PArTICIPATIoNAberdeen became the first winner of the European Commission’s Sustainable Urban Mobility Plans Award which, in the year 2012, had its thematic focus on citizen and stakeholder participation. Aberdeen deployed all possible tools to connect with stakeholders and citizens. Working with online and paper surveys, publications, web pages, and social media it offered an outstanding package of channels. For more details see Annex C.

oDENSE, DENmArk: STAkEHoLDEr AND CITIzEN CommUNICATIoNThe City Council decided to make Odense’s Traffic and Mobility Plan as visible as possible in the local press and at public events. It was given its own website which published all meeting minutes, political decisions and

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relevant news and, on three occasions during the plan development, the Council displayed posters in the city informing citizens about it. Odense also produced a textbook on traffic planning directed at local stake-holders such as companies and organisations in the city and other large user groups (cycling associations, retailers, sports clubs and associations representing older people and the people with reduced mobility).For more details see Annex C.

EINDHoVEN, THE NETHErLANDS: PLANNING STAkEHoLDEr AND CITIzEN INVoLVEmENT“Maak‘t mee!” or in English “Cooperate!” is an Execu-tive Programme on Citizen Participation set up by the City of Eindhoven to improve interactive governance and strengthen active citizenship. It applies a mix of meth-ods to improve cooperation with citizens and encour-aging and empowering them to be actively involved in their city, boroughs and neighbourhoods.For more details see Annex C.

ErfUrT, GErmANy: CITIzEN INVoLVEmENT IN DEVELoPING LoCAL TrANSPorT PLANThe first local transport plan (Verkehrsentwicklung-splan – VEP) of Erfurt was adopted in 1994 just four years after the German reunification. Efforts of the city administration to involve residents in the plan develop-ment – a new approach for the residents of the former German Democratic Republic – initially resulted in relatively little interest by citizens. However, Erfurt continued its efforts to involve citizens and stakehold-ers and did so with increasing success. The example shows that it takes time and a certain level of persist-ency to get citizens and other stakeholders involved. For more details see Annex C.

Source: robert pressl

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Information giving and gathering

Printed public information materials

• A letter• Posters, notices and signs• Leaflets and brochures• Fact sheets• Newsletters• Technical reports

Telephone and broadcasting • Telephone techniques• Local radio and television shows

Internet • Internet techniques• Web based forums

Surveying individuals • Questionnaires• Key person interviews

Interactive engagement

Information events

• An exhibition• An information centre• An information session and briefing• Public meetings• Topical events

Engaging selected stakeholder groups

• Community visits and study tours• Focus groups• Workshops• Citizen juries• Technical working parties

Engaging large groups

• A stakeholder conference• A transport visioning event• Weekend events• Planning for Real method• Open space events

Engaging ‘hard to reach’ groups

Special formats to involve

• Ethnic minorities• Disabled people• Young people and the elderly• People with low literacy levels• Apathetic people

TooLS

SELECTED INVoLVEmENT TooLS INformATIoN GIVING AND GATHErING

Source: Guidemaps Handbook 2004, Volume 1, p. 64, www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

bUDAPEST, HUNGAry: STAkEHoLDEr CoNSULTA-TIoNS for THE HEArT of bUDAPEST ProGrAmmE The ‘Heart of Budapest’ programme is a complex urban renewal programme which is aiming to revital-ise the traffic-laden and deteriorating historic centre of the city. The initial phase of the project included the construction of a 1.7 km long traffic-calmed axis. Media coverage was intense and stakeholders were

informed and consulted through various means of involvement – one example being that contributions to the project’s development were facilitated through the ‘Heart of Budapest Association’, an NGO representing the interests of local residents.For more details see Annex C.

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ACTIVITy 2.4: AGrEE oN work PLAN AND mANAGEmENT ArrANGEmENTS

rATIoNALEDeveloping and implementing a Sustainable Urban Mobility Plan is a complex process. While a Sustain-able Urban Mobility Plan is building on existing plan-ning practices, these practices may have to be revised and optimised. It may also be necessary to take on new tasks, and to work across boundaries. These manage-ment arrangements need to be politically approved to create “security of the action”. All actors with a role in developing and implementing the plan need to have a clear understanding of who does what and when. A work plan document should indicate all necessary milestones for developing the Sustainable Urban Mobility Plan.

AImS• Clarify and formalise the roles of the actors and

their resource contributions.• Create “security” for the planning process.• Ensure transparency of the planning process.• Secure a sound co-ordination among all planning

activities.• Facilitate an efficient planning process, making

optimum use of the available resources.• Address different types of planning risks.

TASkS• Ensure that there is a clear political mandate and

support for your Sustainable Urban Mobility Plan.• Determine a coordinator with responsibility and

resources for organising the work.• Draft an overall work plan for the planning process,

indicating all necessary milestones and ensuring political approval. Maintain a certain flexibility to amend the work plan as the work progresses.

• Develop strategies to overcome barriers and fully exploit drivers (> linked to Activity 1.3 Conduct self-assessment).

• Agree on management procedures and tasks with all stakeholders responsible for planning tasks (also within your own organisation).

• Assess risks and plan for relevant contingencies.• Monitor progress, enforce work plan implementa-

tion and/or adapt to changes.

TImING AND CoorDINATIoN• From the outset – adoption of work plan for the plan-

ning process as a key milestone

CHECkLISTPolitical mandate and support for your plan concluded.Coordinator of the planning process deter-mined.Strategy for risk management and quality management devised.Work plan for your planning process developed and politically approved.

for morE INformATIoNGUIDEmAPS Project (2002 – 2004)Volume 1 of the handbook “Concepts and Tools” provides a framework for good project management and decision making (pp. 30-33).Volume 2 “Factsheets” deals in more detail with the management of resources (FS 11, pp. 26-27) and how to overcome management process barriers (FS 31, p. 66).www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

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The last step of preparing well for the Sustainable Urban Mobility Plan is to analyse the mobility situa-tion and develop scenarios of possible future mobility situations. This provides the basis for setting goals in a rational and transparent way. As a first activity, a thor-ough analysis is needed of the problems and opportuni-ties in the field of urban transport and mobility. This is an important milestone as it feeds into the development of different scenarios. These scenarios help improve our understanding of what urban mobility could look like in the future.

ACTIVITy 3.1: PrEPArE AN ANALySIS of ProbLEmS AND oPPorTUNITIES

rATIoNALEBefore deciding on future policies, it is essential to know where you currently stand. In urban transport and mobility, this knowledge is often very fragmented and incomplete. Like pieces of a puzzle, data and infor-mation need to be put together in order to describe what is going on, and to name the related problems. This analysis is crucial in helping to define appropriate policies and provides the necessary baseline against which progress can be measured. The analysis should be as comprehensive as possible, but also needs to be manageable with the given resources. The analysis

should also include the resilience of the urban trans-port systems (i.e. their capacity to absorb stressors or shocks) towards both expected and unexpected events (e.g. energy shortage, natural disaster), especially if they affect long-term decisions.

AImS• Provide a quantified review of the current status of

important mobility and transport developments (e.g. planning documents, traffic situation, accessibility of services and facilities, traffic safety, public trans-port services) both for passengers and freight in the urban agglomeration.

• Prepare a list of deficits, problems and opportu-nities that relate to urban transport and mobility (e.g. accessibility to services, traffic safety, climate protection, land-use patterns and resilience towards expected and unexpected events).

• Develop a better understanding of what you really need to know to enhance your planning.

• Identify data availability and quality, accessibility and secure coverage of data requirements for your plan.

• Prepare a baseline analysis to identify and prioritise key problems to be addressed by the plan.

STEP 3: ANALySE THE mobILITy SITUATIoN AND DEVELoP SCENArIoS

Source: www.eltis.org / Portal

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TASkS• Identify and analyse the key planning documents,

procedures and policies relevant to your local plan-ning process. Where useful, the planning process can build on available plans and strategies.

• Identify all available data and assess their qual-ity and accessibility and secure coverage of data requirements for your Sustainable Urban Mobil-ity Plan. Keep in mind data requirements e.g. for scenario building, measure selection and monitor-ing and evaluation (> link to Activity 8.1 Arrange for monitoring and evaluation).

• Retrieve available data, synthesise their content and collect additional data to fill important gaps in your data. Data can be collected by a variety of means. For example, trends in the number of pedestrians can be determined by annual counts at key points in the city (a method used by the City of York, UK, for example), or by carrying out a household survey. The choice of method depends on the resources avail-able, the size of the city and the level of reliability required.

• For cities that lack sufficient data: Collect a mini-mum set of data on urban transport and mobility as well as on other areas that influence your Sustain-able Urban Mobility Plan. This data set needs to fit the local context to enable an honest status analysis.

• Select suitable indicators that describe the status of transport and mobility in your city, focused on key policy objectives (avoid creating “data graveyards”). For example, if a key objective is to improve road safety, then clearly data on the number and sever-ity of crashes is required; some data on the level of exposure of road users to accidents would be desirable (e.g. is the number of pedestrians stable, increasing or falling – if it is falling, this, not safer roads, may explain a reduced number of crashes involving pedestrians).

• Identify possible expected and unexpected events that would require strengthening the resilience of the urban transport system. Events that can affect long-term decisions (e.g. shortage of fossil fuels) should be addressed in the planning process. Short term events (e.g. smog, floods) are better addressed in operational plans.

• Together with key stakeholders, prepare a baseline analysis to identify and prioritise key problems to be addressed by your plan. As far as possible, try to quantify the current status of mobility and transport.

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Draw on key actor knowledge to obtain an insight

into sectoral policy documents (e.g. through inter-views, meetings).

• Provide measured data both on the accessibility of services and facilities (e.g. 500 people have access to a pharmacy within 500 metres) and on traffic (e.g. vehicle kilometres). An underlying principle of your Sustainable Urban Mobility Plan could be to aim for better access with less traffic.

TImING AND CoorDINATIoN• Start from the outset. The conclusions of this

task are important input for the scenario building (> Activity 3.2) and the whole planning process.

CHECkLISTSuitable indicators selected to describe the status.All necessary data made available by the actors concerned. (If sufficient data is not available, start with what you have, but draft a plan on how to close the data gaps.)Review and analysis concluded. Baseline scenario developed against which progress can be measured.Key problems to be addressed by the Sustain-able Urban Mobility Plan prioritised.

for morE INformATIoNEngland: LTP3 guidance on clarifying goals and spec-ifying problems/challengesThe English guidance on Local Transport Plan (LTP) development acknowledges that each urban agglom-eration has very specific needs with regard to the status analysis. However, it provides hints on what needs to be taken into consideration for this task:

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Clarifying GoalsEngland expects local authorities to build an LTP on a framework informed by the national goals and chal-lenges, the relevant regional objectives and any addi-tional local goals. Local goals should be in the form of desired outcomes, and should look outside the trans-port agenda to wider corporate priorities, such as in the LTP area’s Sustainable Community Strategy(ies). Transport will be vital in ensuring that people have access to key services. The approach of clarifying LTP goals is a critical first step before prioritising which transport measures will be pursued. Setting goals ensures consistency throughout the LTP.Having specified a set of goals, it will be helpful to choose a set of performance indicators and targets which enable progress towards these goals to be monitored and incentivised.

Specifying Problems/ChallengesHaving identified high-level goals, LTPs should consider the evidence on specific challenges or problems that relate to these goals. Each local authority faces a unique set of challenges and developing an understanding of current and future transport issues – and how these fit with the wider corporate agenda – will be pivotal to the LTP. These challenges will drive the development and delivery of an LTP. Challenges and the options for achieving them may relate not only to possible changes in transport services but also to the need to maintain and secure best use of existing services and infrastruc-ture. Authorities should identify problems and priorities on the basis of clear evidence and data, for example on:• demographic and socio-economic trends• environmental issues• economic circumstances• existing transport infrastructure capacity• travel patterns and trip rates• connectivity of existing networks• stakeholder views

Authorities should use available data not only to identify challenges but to consider which priorities to address within the timescale of the plan. By carefully analys-ing local transport problems and challenges, it will be easier to identify opportunities and come up with inno-vative solutions. Tools such as Accession [accessibil-ity planning software] will be useful in identifying an area’s accessibility needs.Source: Department for Transport, Guidance on Local Transport Plans, July 2009 available from: http://webarchive.nationalarchives.gov.uk/20110509101621/http:/www.dft.gov.uk/adobepdf/165237/ltp-guidance.pdf /

for morE IN formATIoNGuidance on indicators for sustainable transport and planningDISTILLATE Project, UK, Improved Indicators for Sustainable Transport and Planning, Deliverable C1 Sustainable Transport Indicators: Selection and Use, www.its.leeds.ac.uk/projects/distillate/outputs/reports.php

Guidance on methodology for the baseline reviewBUSTRIP Project 2007, Moving sustainably – Guide to Sustainable Urban Transport Plans, http://www.moving-sustainably.net/

ExAmPLES

HELSINkI, fINLAND: STATUS ANALySIS IN THE HELSINkI rEGIoN TrANSPorT SySTEm PLAN (HLJ 2011)The Helsinki Region Transport System Plan (HLJ 2011) is a long-term strategic plan that considers the trans-port system as a whole. The preparation of the plan began with a thorough status analysis of the operating environment of the Helsinki region transport system (population, jobs etc.), the state of the transport system and people’s travel behaviour, as well as the environmen-tal impacts of traffic. The status analysis was comple-mented by a traffic survey and several studies. Major challenges and threats to the development of the trans-port system were identified based on the status analysis. For more details see Annex C.

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TUrkU, fINLAND: bASELINE rEVIEw mETHoDoLoGy IN bUSTrIP ProJECTTurku carried out a self-assessment and organised a peer review exercise which helped local planners to better understand the state of the city and the challeng-es lying ahead. A local team collected, collated and drew conclusions on basic data from existing sources. The team developed a self-assessment report of 108 pages which was condensed into a summary of 17 pages for the use of internal communication and dissemination of the results to stakeholders and the media. The report was also submitted to a peer review team, which finally crystallised Turku’s urban mobility challenges.For more details see Annex C.

ACTIVITy 3.2: DEVELoP SCENArIoSrATIoNALEScenarios help stakeholders better understand the likely combined effects that the measures discussed in a Sustainable Urban Mobility Plan will have. By illustrating different future situations, it allows them to assess independently the consequences of current trends, measures already programmed, and new policy choices. Examining the effects of these differ-ent scenarios enables you to set realistic targets for outcome indicators (> see Activity 5.2).

AImS• Develop alternative scenarios that allow discussion

about complex strategies for future development.• Stimulate discussion on policy alternatives and their

impacts.• Enhance broad ownership and acceptance of the

strategies that will be retained for implementation.

TASkS• Describe different scenarios in a quantitative and

qualitative way: ° A business-as-usual scenario describes the devel-

opment if actions that are already programmed are implemented.

° Different alternative policy scenarios describe developments resulting from the choice of differ-ent policies and measures.

• Assess interdependencies between sectoral trends: Transport, land use, environmental, and economic development, demography, etc. Identify in a basic way synergies, potential for integration and negative effects of sectoral trends. An example for a reinforc-ing effect would be the use of a cleaner public trans-port fleet that could reinforce emission reductions for hot spots within a congestion-charging zone. A negative effect could be the isolated implementation of new “park&ride” locations that may trigger new urban development instead of reducing car traffic.

• Take into consideration the resilience of the transport system against expected or unexpected events.

• Use appropriate techniques such as modelling or purely qualitative analysis based on expert judge-ment or previous results to support scenario devel-opment and appraisal. Choose modelling tech-niques that are appropriate to the policy instruments being used in the plan, the stage of development of the plan’s strategy and the size and geographi-cal context of the covered area. Look at cost-effec-tive solutions: complex high-cost models typically generate more accurate forecasts and can be justi-fied for situations where the potential benefits for the plan are large; smaller schemes or plans can also be based on successful experiences from simi-lar urban contexts, likely impacts from other model-ling studies or network/street design solutions.

• Analyse to determine which strategy serves the vision (> Activity 4.1).

• Stimulate discussion of policy alternatives and their impacts with key stakeholders.

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Apply wider involvement strategies for stakeholders

in scenario development to enhance broad owner-ship of the strategies that will be retained for imple-mentation.

• Develop a do-nothing scenario: this describes devel-opment if nothing is done at all (only prediction of exogenous trends). This provides additional argu-ments for discussion.

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TImING AND CoorDINATIoN• Follows the status analysis.• The development of the scenarios accompanies the

development of a common vision (> Activity 4.3), objectives (> Activity 5.1) and targets (> Activity 5.2).

CHECkLIST

Do-nothing scenario elaborated (qualitatively and quantitatively).Business-as-usual scenario elaborated (quali-tatively and quantitatively).Different alternative policy scenarios described (qualitatively and quantitatively). Choose which scenario serves the vision in the most efficient and effective way.Appropriate techniques applied to support the scenario development and appraisal.

for morE IN formATIoNTransport Analysis Guidance website – webTAG (DfT, Uk)The source provides detailed guidance on the appraisal of transport projects and wider advice on scoping and carrying out transport studies. It gives useful guidance on scenario development.Web link: www.dft.gov.uk/webtag/ProSPECTS – A methodological guidebookThe principal objective of PROSPECTS (2002-2003) was to provide cities with the guidance they need to generate optimal land use and transport strategies to meet the challenge of sustainability in their particu-lar circumstances. The Methodological Guidebook, designed for professionals, provides information on predicting impacts (pp. 66-80). A separate chapter is dedicated to visualisation techniques (pp. 157-170).Web link: www.ivv.tuwien.ac.at/forschung/projekte/international-projects/prospects-2000.html

TooLS

oVErVIEw of moDELLING TooLSA number of modelling tools and techniques are available to support scenario development and appraisal. Transport models are aimed at represent-ing the interaction between demand and supply of transport, to forecast and compare something that does not yet exist (i.e. future scenarios) in quantita-tive terms. Qualitative estimates of the likely effects of tested mobility measures and design solutions in similar urban contexts can also be used for more immediate and small-scale applications.Transport models are not necessarily the optimal solution for analysing scenarios. They require time, resources and data to be set up and used. There-fore, if conditions are not appropriate, qualitative or simpler quantitative techniques could be recom-mendable as developing a modelling tool could result in a waste of time and money. Nevertheless it should be kept in mind that a well-built model

will produce more reliable responses. Founding policy decisions on a naïve assessment methodol-ogy to save money and time in the elaboration phase could result in wasting much more money if a wrong policy – especially when infrastructural policies are involved – is put into practice.Transport models can be distinguished according to their operational capabilities:• Uni-modal models: demand growth forecast is

exogenous, as only one transport mode is consid-ered (e.g. private transport) and the focus of the model is on route choice;

• Multi-modal models: several transport modes are considered (e.g. private cars, public trans-port, cycling etc.); demand growth forecast by mode is exogenous and the modelled interactions are limited to competition for using a common network (e.g. private cars and buses travelling on the same roads);

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Aim/scope Available modelling tool

Land-use and spatial planning (e.g. strategic plans, SUMPs)• Transport and land-use

integrated models • Four step models

Urban transport planning (e.g. SUMPs, traffic plans)

• Transport and land-use integrated models

• Four step models • Multi-modal models

Public transport service planning (e.g. planning routes, frequencies, fares) • Uni-modal models

Feasibility studies (e.g. traffic forecasts for a new highway infrastructure) • Uni-modal models

Design (e.g. design of a roundabout) • Microsimulation models

TooLS

• Four-step models: overall transport demand growth is estimated endogenously and choice among alter-native modes is also endogenously modelled. Modi-fications in the locations of demand generators (e.g. households) and demand attractors (e.g. jobs) are exogenously modelled;

• Transport and land use integrated models: in addi-tion to the capability of four-steps models, the feed-back between the transportation system and location choices is taken into account, such as the modifica-tions in the locations of demand generators and demand attractors are exogenously modelled;

• Microsimulation models: instant simulation of every single vehicle taking into account behav-ioural elements, infrastructure’s geometric layout and level of congestion.

Table: The choice of the most appropriate transport model requires evaluating several aspects, such as: the problem to be addressed, the scale of the poli-cy-making environment, the degree of accuracy and level of detail (spatial, analytical) of expected results, the availability of data and the resources available for its development.

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TooLS

Multi-modal, transport and land-use integrated models on the one hand and microsimulation models on the other represent the two extremes of the range of the most commonly used modelling tools for urban transport planning.Transport and land-use integrated models are the more comprehensive and powerful tools for strate-gic urban planning especially if longer term devel-opment is of interest. They allow the assessment of the interaction between a transport system and a socio-economic and territorial system within the strategic planning of policies and transport invest-ments. Usually they can adapt to very different appli-cations in terms of demand segments, economic sectors, transport modes and zoning system.On the other hand, microsimulation models can reproduce the vehicular mobility at microscopic scale and its interaction with a detailed description of the geometric characteristics of the road network including roadway width, number of lanes, traffic

signal timing, diameter of roundabouts, etc. The simulation of traffic demand, performed dynami-cally for a given period, allows the model to estimate the tailback and to calculate waiting times at cross-roads, turning points, etc. This kind of modelling tool is therefore of particular interest for the evaluation of detailed design solutions for planning in limited portions of the urban network (> Activity 10.1).In between uni-modal and multi-modal models are used to address issues related to road traffic assuming a given volume of demand. Measures like opening of new roads or traffic limitations are typi-cally in the domain of uni-modal models.Four-step models enlarge the scope of the analy-sis to mode shift and allow to study a wider range of policies including urban road pricing, public transport tariffs, park and ride schemes, additional transport alternatives (e.g. a new tramway line).Source: TRT TRASPORTI E TERRITORIO, Simone Bosetti, Patrizia Malgieri, Cosimo Chiffi

ExAmPLES

wEST yorkSHIrE, ENGLAND: SCENArIoS IN THE LoCAL TrANSPorT PLAN For the Local Transport Plan (LTP) 2006-2011, the West Yorkshire Strategic Transport Model (STM) was used to forecast the outcomes arising from a number of potential core scenarios. The STM took into account forecast future changes in population, car ownership, employment, fuel prices and growth in households. These factors were applied globally or by zone where appropriate.Each scenario represented a different combination of capital schemes and policy approaches potentially deliv-erable through the second LTP. The available outputs from the STM were used as ‘proxies’ to enable an assessment of performance against the preferred choices identified

in consultation. The outcomes of the alternative core strategy scenarios were carefully considered in relation to the objectives and in conjunction with other criteria. The implications of the assessments and analysis in Leeds indicated that, in order to manage traffic growth and congestion and to provide the connectivity necessary for economic competitiveness, the transport strategy had to seek to make the best use of existing infrastruc-ture and develop the use of alternatives to the car. The core strategy involved high public transport investment together with demand management measures.Source: PILOT manual 2007 – full version: www.pilot-transport.org/index.php?id=48

West Yorkshire Local Transport Plan: www.wyltp.com/currentplan

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zArAGozA, SPAIN: SCENArIoS for THE CITy’S UrbAN mobILITy IN THE SUSTAINAbLE mobILITy PLANZaragoza developed an integrated mobility plan called ‘Plan de Movilidad Sostenible’, aimed at increasing the public transport share as well as that of non-polluting individual mobility. One of the scenarios was based on a future focussing especially on suburban trains and tramways. Other scenarios referred to pedestrian areas, intermodal stations, parking management, inte-grated ticketing, cycling and quality of services. In the integrated ticketing scenario, impacts were evaluated from the point of view of users, operators and admin-istrations. The scenarios were intended to help deter-mine which actions should eventually be carried out within the plan. For more details see Annex C.

PArmA, ITALy: SCENArIo DEVELoPmENTIn 2005, the Municipality of Parma started an integrat-ed urban transport and land-use planning process, made up of an Urban Mobility Plan (PUM) (similar to a Sustainable Urban Mobility Plan), an Urban Traffic Plan (PGTU) and a land use plan (PSC). Drafting the two transport plans (the PUM and the PGTU) together encouraged the authority to explore the connections between the short term actions promoted by the PGTU and the demand management policies and the infra-structure projects that are part of the PUM. For more details see Annex C.

Source: Zaragoza City Council

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Now you are ready to get started with the main steps of developing a Sustainable Urban Mobility Plan. Devel-oping a common vision is one of the cornerstones of every Sustainable Urban Mobility Plan. It provides the basis for all subsequent steps that will define concrete targets and measures. The vision can only be the guid-ing element if it is widely accepted among stakeholders and citizens; therefore it is crucial to create a common ownership of the vision.

ACTIVITy 4.1: DEVELoP A CommoN VISIoN of mobILITy AND bEyoND

rATIoNALEWhat kind of city do we want to live in? How will it differ from other cities? These are the central ques-tions that need to be answered by a visioning exercise involving all stakeholders. A vision provides a qualita-tive description of a desired urban future and serves to guide the development of appropriate planning meas-ures. It needs to place transport and mobility back in the wider context of urban and societal development. The vision should be prepared taking into consid-eration all policy perspectives concerned, especially general policy frameworks (e.g. Agenda21, strategic plan), urban and spatial planning, economic develop-ment, the environment, social inclusion, gender equity, health and safety.

The Sustainable Urban Mobility Plan should be based on a long-term vision for transport and mobility devel-opment for the entire urban agglomeration, which covers all modes and forms of transport: Public and private, passenger and freight, motorised and non-motorised, moving and parking.

AImS • Agree with stakeholders on a common vision – a

long-term goal for transport and mobility devel-opment in the urban agglomeration as a guiding element for the planning process.

• Strengthen the local community identity and collec-tive ownership of the vision.

• Make clear the political value of a Sustainable Urban Mobility Plan and ensure the commitment of key actors and decision makers.

• Broaden the perspective by looking beyond transport and mobility, e.g. quality of life, health and land use.

• Set priorities and orientate further decision making.

TASkS• Establish a representative group responsible for the

development of the vision (see Vision Board example on the next page).

• Compile and provide basic information to stakehold-ers (e.g. on policies, analysis results).

STEP 4: DEVELoP A CommoN VISIoN

Source: City of Gent

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• Prepare, hold and follow up stakeholder workshops and meetings (different formats and scale > see Activity 2.3 for overview on formats).

• Elaborate a draft vision and discuss with stakeholders.• Publish the vision in an easy-to-understand format.

DETAILS oN THE TASkSEstablishing a Vision boardOne of the primary steps in the procedure is to estab-lish who should be involved in developing the vision. This involves identifying relevant stakeholders who will need to be consulted regarding the development of the vision. A group, sometimes called a Vision Board in the UK, should be established.This could include, for example:• regional partners;• local authorities (including health, economic devel-

opment);• transport providers;• business;• transport users;• statutory bodies; and• residents.It is important that any such group represents all key stakeholders. The assets that various stakehold-ers bring should be acknowledged. The vision is more likely to be accepted and effective if it is generated in partnership with all key stakeholders involved in the planning process.The vision building ideally also involves citizens. Depending on the local context and planning culture, this may however be difficult to achieve. In this case, citizens should at least be pro-actively informed about the vision (> see Activity 4.2 Actively inform the public)Source: PILOT manual 2007 – full version: www.pilot-transport.org/index.php?id=48

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Actively involve citizens in development of the vision

(e.g. via meetings or workshops).

TImING AND CoorDINATIoN• Builds on > Activity 3.1 Prepare an analysis of prob-

lems and opportunities and 3.2 Develop scenarios.• Preparation of vision exercise over several months.

Development within a few weeks.

CHECkLIST

Vision board established.

First draft of vision developed.

Draft discussed with stakeholders.

Agreement on final draft of vision.

Vision outcomes published in attractive format.

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ExAmPLES

CAmbrIDGESHIrE, ENGLAND: VISIoN STATEmENT‘Creating communities where people want to live and work: now and in the future’. The Cambridgeshire Sustainable Community Strategy sets out the vision for Cambridgeshire. Its vision is for Cambridgeshire to be a county of strong, growing, prosperous and inclu-sive communities supported by excellent public serv-ices where people can fulfil their potential; live longer, healthier lifestyles; and influence decision making. The LTP supports this vision and will help to deliver it.Source: Cambridgeshire Local Transport Plan 2011 – 2026, Policies and Strategy, www.cambridgeshire.gov.uk/NR/rdonlyres/81A57E02-48D8-4C24-862F-B42A900F70D8/0/LTP3PoliciesandStrategy.pdf

LILLE, frANCE: VISIoN bUILDINGIn Lille the PDU process started after the big urban regeneration movement in the 1990s. Big investments addressed the problem of brown field regeneration in Roubaix and Tourcoing. At the same time, the terminal of the TGV network (first planned outside the city centre) created the opportunity of establishing a complete new neighbourhood, Euralille. The development of Euralille as a public transport node that serves not only inter-national, but also national, regional, local and sublo-cal public transport, was not part of a detailed local transport plan.These developments have set the framework for a vision of a city that is economically strong, with an international and European profile. The issue of creat-ing an attractive city is high on the list of objectives. This goes together with a well-developed vision on renovating public spaces – mainly traffic environments. One of the strategic questions raised was the choice between the further development of the metro system and a progressive approach including surface public transport (bus and tram). The city opted for the latter option, using the development of surface transport as a means to restructure, redesign and redistribute public spaces. Concepts like “high quality bus lines” and traintram have been introduced in this regard.Source: PILOT manual 2007 – full version: www.pilot-transport.org/index.php?id=48

GENT, bELGIUm: “DE fIETS VAN TroJE” – boTTom-UP mobILITy VISIoNINGDeveloping fresh approaches to change urban mobility, public space and people’s minds in order to make Gent a more liveable city for their children in 2050 – this is the aim of the “Transition Arena”, a group of about 25 creative people from various backgrounds including young entrepreneurs, citizens, architects and trans-port professionals. For more details see Annex C.

brUSSELS, bELGIUm: STrATEGIC PLAN for THE TrANSPorT of GooDS IN THE brUSSELS CAPITAL rEGIoNA draft strategic plan for the transport of goods in the Brussels Capital Region is currently under discussion. The plan starts from the fact that 30% of urban green-house gases are coming from freight transport. The main vision of the plan is to arrive at a more intel-ligent and sustainable supply chain for the Brussels Capital Region by 2020, providing “win-win” situations for all stakeholders. Working in partnership is one of the pillars of the vision for an improved urban supply. This vision implies three points:• limiting and optimising the road freight movements

to and from the city;• initiating a modal shift from the road to water and

rail and a last urban mile with green lorries;• facilitating the operations of haulers and freight

companies.The target is to eliminate - by 2050 - the greenhouse gas emissions of freight transport and reduce the number of movement of delivery vehicles by 30%.Source: Bruxellesmobilité, 2012: Plan Stratégique pour le transport de marchandises en région de Bruxelles-Capitale – Projet de plan, Bruxellesmobilité, Bruxelles, 2012

www.bruxellesmobilite.irisnet.be/articles/la-mobilite-de-demain/plan-transport-de-marchandises

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ACTIVITy 4.2: ACTIVELy INform THE PUbLIC

rATIoNALEA common vision is the starting point for developing concrete measures. Sustainable urban mobility plan-ning outcomes can only be successful if citizens under-stand what the vision is about and if they support the broader goals. While it is not always possible to involve citizens directly in the vision building (> Activity 4.1), they should at least actively be informed about the vision building process and its outcomes. This helps to create awareness and broad acceptance.

AImS • Create shared public ownership of the Sustainable

Urban Mobility Plan.• Ensure that citizens can raise their voices if they are

not satisfied with the vision.

TASkS• Pro-actively provide facts about the planning proc-

ess and inform about outcomes of important steps.• Avoid secrecy and corporatism; use public hearings

and make notes from stakeholder meetings public to guarantee transparency.

• Conduct simple opinion polls that show trends and create arguments towards political decision makers.

• Involve the media (local press, radio, TV).• Educate and inform citizens and other stakeholders

about sustainable urban mobility issues through PR campaigns.

• Disseminate vision document widely to citizens.

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Involve citizens directly in the vision building exercise

with interactive involvement tools (see > Activity 4.1).

TImING AND CoorDINATIoN• Builds on> Activity 3.1 Prepare an analysis of prob-

lems and opportunities and 3.2 Develop scenarios.• In parallel to and after > Activity 4.1 Develop a

common vision of mobility and beyond.

CHECkLIST

Notes from stakeholder meetings made public.

Attractive information material about vision building and its outcomes elaborated and disseminated.

Media involved.

ExAmPLES

LILLE, frANCE: STAkEHoLDEr AND CITIzEN INVoLVEmENTLille can be considered a typical example of stakehold-er and citizen involvement in France. In the year 2000, the conurbation of Lille, today a grouping of 85 munici-palities, adopted its first Plan de Déplacement Urbain (PDU, = Sustainable Urban Mobility Plan). Before the adoption of a draft plan by its political council, it set up several thematic working groups of local stakeholders and relevant authorities (e.g. local representation of the state, region, department, local municipalities and local chamber of commerce). The general public was involved through the organisation of a mobility forum as well as a set of so called “mardi du PDU” (“SUMP Tues-days”). During these open debate sessions, the general public and different associations had the opportunity to discuss the different themes and parts of the Sustain-able Urban Mobility Plan with the political representa-tives of the conurbation and involved technicians. The final Sustainable Urban Mobility Plan was adopted after the legally required public enquiry and integration of the resulting small improvements in the plan.Source: Rupprecht Consult based on Communauté Urbaine Lille Métropole, PDU, June 2003; Communauté Urbaine Lille Métropole, Projet de PDU, April 2009; www.lillemetropole.fr

Source: Pascaline Chombart

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VALDEmoro, SPAIN: INformING THE PUbLICThe municipality of Valdemoro accompanied the devel-opment of its local Sustainable Urban Mobility Plan ( “Plan de Movilidad Urbana Sostenible”) by a dissemi-nation campaign and the organisation of an exhibi-tion “Cada paso cuenta. Ven a verlo” (“Each step is important. Come to see it”) with the aim of informing the population about the plan. The exhibition and the public information activities began at the same time.For more details see Annex C.

koPrIVNICA, CroATIA: CoNSTANT PUbLIC ENGAGEmENT AND INformATIoN for mAIN-TAINED PUbLIC AND PoLITICAL SUPPorTKoprivnica is implementing a variety of sustain-able urban mobility measures. The city places a lot of emphasis on engaging and informing its citizens about the implementation status – not least to main-tain the support of citizens and politicians – for exam-ple by (positive) media coverage and the organisation of events such a large annual cycling festival. One of the most effective messages communicated via the media is in fact politicians riding their bicycles in front of cameras. For more details see Annex C.

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A vision is an important qualitative description of the desired future. This alone is not sufficient. A vision needs to be specified by concrete objectives, which indicate the type of change desired. Finally, these changes also need to be measureable. This requires selecting a well-thought-out set of targets that focus on selected areas (indicators).

ACTIVITy 5.1: IDENTIfy THE PrIorI-TIES for mobILITy

rATIoNALEDefining objectives means specifying what social, envi-ronmental or economic improvements are required, saying exactly what needs to be “reduced”, “increased“ or “maintained”. Objectives are higher level aims of the Sustainable Urban Mobility Plan (e.g. cut congestion caused by cars) while measures (e.g. build a tram) are the means to achieve them. This contrasts with a plan-ning approach that focuses on the delivery of schemes and infrastructure without reference to higher level objectives.

The definition of objectives will provide focus and struc-ture between the development of the vision (> Activity 4.1 and 4.2) and the setting of targets (> Activity 5.2). Continued stakeholder involvement is a must to ensure acceptance of the identified priorities for mobility.

AImS • Specify what the Sustainable Urban Mobility Plan

should achieve, building on the common vision.• Formulate clear and measurable objectives (relate

back to data gathering – ensure that data is gath-ered with a reasonable level of accuracy so that progress towards the achievement of objectives can be measured).

TASkS• Build on the vision by analysing its implications for

the objectives.• Assess the priorities for mobility together with key

stakeholders. Not all objectives may be easy to achieve and there may therefore be a need to specify the most important objectives. Prepare, hold and follow up in stakeholder workshops and meetings.

• Agree on a set of priorities for overall themes that reflect the needs of stakeholders and citizens in the urban agglomeration (see example below).

• Define clear and measurable objectives that help to orientate measure selection and design. Specify what should be achieved and when.

TImING AND CoorDINATIoN• Builds on the vision (> Step 4).• Elaboration over several months.

CHECkLISTVision reviewed to guide the development of the objectives.

Draft objectives developed.

Draft discussed with key stakeholders.

Final draft of the objectives formalised.

STEP 5: SET PrIorITIES AND mEASUrAbLE TArGETS

Source: www.eltis.org / Harry Schiffer

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for morE IN formATIoNTransport Analysis Guidance Website – WebTAG (DfT)WebTAG provides a special guidance unit on the topic of objectives, dealing with the UK government’s objec-tives for transport; local and regional objectives; objec-tives and targets; and problems.Web link: www.dft.gov.uk/webtag/documents/project-manager/unit2.2.php

ExAmPLESfrANCE: oVErALL GENErAL obJECTIVES for PDUSThe main objectives of a PDU are to assure coordination among all modes of transport, as well as promotion of the less polluting and more energy efficient modes. In order to achieve these objectives – which are the outcomes of a local process - each PDU should at least consider addressing the following general themes:

• The improvement of road safety and the safety of all traffic participants, through, among other things, an adequate sharing of the road space and the develop-ment of a road safety observatory at least for pedes-trians and cyclists.

• The reduction of car traffic.• The development of public transport and all other

forms of less polluting sustainable transport, nota-bly walking and cycling.

• The development and exploitation of metropolitan routes (including the coupled national and county roads) and the implementation of improved traffic information.

• The organisation and regulation of on-street parking and public parking, including Park&Rides, resident parking, and temporary parking of freight vehicles.

• The management and regulation of freight transport (including a reflection on rationalisation) and multi-modal transport.

• The promotion of commuter plans for companies and public administrations favouring the use of public transport, carpooling.

• The development of integrated ticketing for the full scope of mobility, parking and the promotion of intermodality.

Source: Rupprecht Consult based on “Plans de déplacements urbains PDU – guide”, CERTU, Lyon, 1996.”

Uk: STrATEGIC PoLICy frAmEwork for LoCAL TrANSPorT PLANS (NATIoNAL TrANSPorT GoALS)The UK Local Transport Plan guidance mentions five key goals for the development of the country’s future transport:• Support economic growth• Reduce carbon emissions• Promote equality of opportunity• Contribute to better safety, security and health• Improve quality of life and a healthy environment

Source: Department for Transport (UK): Guidance on Local Transport Plans, 2009.

wEST yorkSHIrE: LoCAL TrANSPorT PLAN obJECTIVESThe objectives for the Leeds LTP2 in the UK were developed in the context of the emerging long-term vision for transport in West Yorkshire. They reflected the resources likely to be available to the partnership implementing the plan.An objective relating to each shared priority was developed:• Deliver accessibility: To improve access to jobs,

education and other key services for everyone.• Tackle congestion: To reduce delays to the move-

ment of people and goods.• Safer Roads: To improve safety for all highway users.• Better air quality: To limit transport emissions of air

pollutants, greenhouse gases and noise.• Effective asset management: To improve the condi-

tion of the transport infrastructure.

Source: Pilot Manual – full version, www.pilot-transport.org/index.php?id=48

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ACTIVITy 5.2: DEVELoP SmArT TArGETS

rATIoNALETargets represent the most concrete form of commit-ment in an SUMP, stating the desired degree of change within a given timeframe. They are needed to assess whether an adopted measure really achieves the desired outcomes. Targets should be SMART (specific, measur-able, achievable, realistic, time-bound) and refer to the agreed objectives. Targets are essential for monitoring and evaluation purposes > Activity 8.1 Arrange for moni-toring and evaluation). The selection of indicators needs to keep that in mind. Target setting provides transpar-ency and clarity on what you plan to achieve in terms of changing transport and mobility in the city.

AImS • Define a set of targets that allow monitoring of

progress towards achievement of the objectives.• Establish a key reference for assessing the efficien-

cy and effectiveness of the measures.

TASkS• Develop targets that allow monitoring of progress

towards the achievement of objectives and assess-ment the efficiency and effectiveness of the meas-ures taken.

• Involve key stakeholders in developing quantitative and qualitative targets. Preparation, realisation and follow-up with indicator working group meetings.

• Define SMART targets: specific, measurable, achiev-able, realistic, time-bound.

• Adopt and/or develop indicators that are represent-ative of the objectives set.

• Do a reality check on objectives (> Activity 5.2) in the early stages of developing targets.

• Make the formal adoption of targets a part of the action and budget plan (> Activity 7.2).

SmArT TArGETS• Specific – precisely described using quantitative

and/or qualitative terms that are understood by all stakeholders.

• measurable – the current situation has been measured and is known. Resources are also in place to measure the changes (qualitative and quantitative) that occur.

• Achievable – based on the technical, operational and financial competencies available and stakeholder agreements/commitments that have been made

• relevant – stresses the importance of choos-ing targets that matter, that drive urban mobility forward and that support or are in alignment with other targets

• Time-bound – key dates for the achievement of the target are clearly defined

Based on: BUSTRIP Project 2007, Moving sustainably – Guide to Sustainable Urban Transport Plans, www.movingsustainably.net/

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DETAILS oN THE TASkS How many targets?The UK national Local Transport Plan Guidance (second edition) suggests that: It is likely to be coun-ter-productive to include a large number of targets for key and intermediate outcome indicators. In general, the optimum number of indicators in an effective set appears to be between twenty and forty, partly depend-ent on the size and characteristics of the plan. This is a general indication from the UK. Many experts involved in the ELTISplus consultations however state that working with fewer targets may prove more effective in certain contexts, especially for “newcomer cities” that do not have extensive resources or experience to draw on when developing a Sustainable Urban Mobility Plan.be realistic!In many cities, targets for urban transport and mobil-ity reflect more wishful thinking than what can real-istically be achieved. This is obviously counterproduc-tive. While it is good to be ambitious, you also need to assess honestly what can be achieved with the given resources and expertise. This should also be reflected in the measures selected (> Step 6).

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Use localised targets within the urban agglom-

eration (such as for the city centre, industrial or commercial areas, individual neighbourhoods, etc.) to take into account locally varying transport behav-iour patterns and travel opportunities.

• Define trajectories or annual milestones to monitor progress in achieving targets.

TImING AND CoorDINATIoN• The targets should be the next stage in the process

following the definition of objectives in > Activity 5.1.• Targets will allow you to monitor change over time

and will enable the progress of the Sustainable Urban Mobility Plan to be evaluated (> Activities 8.1 & 10.3).

CHECkLISTDevelop a suitable set of locally relevant targets.Reality check of objectives (> see Activity 5.1) completed.Formal adoption of targets and trajectories by all stakeholders as part of the action and budget plan (> Activity 7.2)

for morE IN formATIoNDISTILLATE Project, UkImproved Indicators for Sustainable Transport and Planning. Deliverable C1 Sustainable Transport Indica-tors: Selection and Usewww.its.leeds.ac.uk/projects/distillate/outputs/reports.php

ExAmPLES

THEorETICAL ExAmPLE: TArGET for TACkLING CoNGESTIoNAn example of this could be the theme of tackling congestion. The objective could be to reduce the rate of traffic growth entering an urban agglomeration at a ‘peak’ traffic flow period. The target might be not to exceed 5% growth in the number of inbound vehicles crossing a cordon (often a road junction or similar) into the urban agglomeration during the time period 7:00 to 10:00 (morning period of peak traffic flow) between the years 2012 and 2017.To set realistic targets there are two main options:a) Modelling – but this is costly and time consuming,b) Consider what others have been able to

achieve with packages of measures similar to those being considered for your own city. Both the Eltis portal (www.eltis.org) and the Konsult database (www.konsult.leeds.ac.uk) are helpful starting points (further sources on good practice > see Activity 6.1 Identify the most effective measures).

As illustrated in this example, targets need to be focused. They should be based on a defined figure and a target year for delivery. They need to represent and directly reflect what has been agreed in terms of the objectives.Based on: Pilot Manual 2007 – full version, amended, www.pilottransport.org/index.php?id=48

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CAmbrIDGESHIrE, ENGLAND: TArGETS AND TrAJECTorIESThe third Cambridgeshire Local Transport Plan (2011 – 2026) sets out the indicators and targets that will be used to monitor progress towards delivering the strategy and achieving the objectives. The indicators chosen reflect the issues which are most important to Cambridgeshire while at the same time enabling them to compare progress against other local authorities in the country. The LTP includes illustrations that clarify the relation between objectives, targets and trajecto-ries for monitoring.

LTP 01: People killed or seriously injured in road traffic accidentsThe proposed national road safety targets outlined by the Department for Transport in July 2009 sought a 33% reduction in casualties killed or seriously injured by 2020. Cambridgeshire therefore set initial targets for the peri-od to 2012 for this indicator in line with this reduction. The figure bellow shows progress against this indicator since 1994 and the initial LTP3 target for 2012.

INDICATor LTP 01: PEoPLE kILLED or SErIoUSLy INJUrED IN roAD TrAffICACCIDENTS IN CAmbrIDGESHIrE

700

600

500

400

300

200

1994

Casu

aliti

es

Intial target:

Casualities LTP1/LTP2 target Trajectory Initial LTP3 target Draft national target

No more than 345 people killed or seriously injured in 2010.

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Source: Cambridgeshire County Council, Cambridgeshire Local Transport Plan 2011 – 2026, Implementation Plan.

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The development of effective packages of measures is at the core of sustainable urban mobility planning. Only well-selected measures will ensure that the defined objectives and targets are met. The selection of meas-ures should build on discussion with key stakeholders, consider experience from other places with similar policies, ensure value for money and exploit as much as possible synergies between measures. Essentially, at this stage, measures are identified in response to the questions: what, how, where and when? The iden-tification of the measures (packages of measures) is an important milestone in the development of your Sustainable Urban Mobility Plan.

ACTIVITy 6.1: IDENTIfy THE moST EffECTIVE mEASUrES

rATIoNALEMeasures need to contribute to achieving the vision, objectives and targets. A set of options needs to be identified that realistically fits with the available resources. The first step is about gaining an overview of possible measures. Measures should be considered in “packages” rather than in isolation so as to take into account potential synergies.

AImS• Identify options of suitable measures and their inte-

gration.• Get an overview of different options that contribute

to the vision, objectives and targets.

TASkS• Re-assess the resource framework for measure

implementation.• Identify options of packages of measures. • Make sure that the measures connect to the objectives.• Assess the likely effectiveness of measures.

DETAILS oN THE TASkSPolicy challenges in urban transport and possible responses (from CiViTAS-CATALIST project)The following typology of urban policy challenges and possible response measures was developed in ‘A Guide for Urban Transport Professionals’ by the CiViTAS-CATALIST project, which supports dissemination and best practice transfer of the European Commission’s CiViTAS initiative. Policy challengesHealth – How to create a healthy environment for citizensCongestion – How to create an economically viable and accessible citySafety and security – How to ensure a safe and secure urban environment and mobilityParticipation – How to involve citizens and other urban mobility stakeholdersStrategic planning – How to achieve policy goals while ensuring that mobility needs of society and its citizens are metClimate change – How to reduce climate change-related emissions from urban transport to contribute to achieving local, national and global climate change goals (as an additional and underlying global chal-lenge to be considered in urban mobility policies.

measure fields /Solutions:a. Clean vehicles and fuelsb. Urban freightc. Demand management strategies (access restric-

tions, environmental zones, congestion charging)

STEP 6: DEVELoP EffECTIVE PACkAGES of mEASUrES

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d. Mobility management (mobility agencies, eco-points system rewarding the use of public trans-port and other sustainable mobility options in-stead of the private car)

e. Collective passenger transport (new forms of public transport services, access for elderly and disabled passengers, integration of modes)

f. Transport telematics (e-ticketing, traffic manage-ment and control, travel and passenger information)

g. Less car dependent mobility options (car sharing, carpooling, walking and cycling)

It is important to remember that addressing urban mobility challenges requires the implementation of integrated packages of measures (solutions) as opposed to single, isolated measures. The strongest connections between measure fields /solutions and urban mobility challenges are illustrated in the matrix in the next page. Source: CiViTAS-CATALIST Project: CiViTAS Guide for the Urban Transport Professional – Results and Lessons of Long-Term Evalu-ation of the CIVITAS Initiative, 2012; www.civitas.eu/guide_ebook/index.php and www.civitas-initiative.eu/docs/2086/CIVITAS_Guide_For_The_Urban_Transport_Professional.pdf

Source: www.civitas.eu

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Source: CiViTAS-CATALIST Project: CiViTAS Guide for the Urban Transport Professional – Results and Lessons of Long-Term Evaluation of the CIVITAS Initiative, 2012; www.civitas.eu/guide_ebook/index.php and www.civitas-initiative.eu/docs/2086/CIVITAS_Guide_For_The_Urban_Transport_Professional.pdf

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ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Discuss option selection with key stakeholders.

TImING AND CoorDINATIoN• After targets have been defined.• Done in parallel with > Activity 6.2 Learn from others’

experience

CHECkLIST

Framework of resources re-assessed.

Options of possible measures defined and summarised.

for morE INformATIoN

PoSSIbLE mEASUrES – USEfUL SoUrCESThere is a wide range of possible measures. This means that identifying the most suitable measures for your local context will require some desktop work and talking with members of the project team as well as stakeholders.You may want to consult online databases and docu-ments that provide an overview of possible measures that may match your objectives:

GooD PrACTICE DATAbASES• BESTFACT portal of freight transport best practices,

contacts and policies, www.bestfact.net • Eltis portal on urban mobility, www.eltis.org • CiViTAS website, www.civitas.eu • EPOMM, European Platform on Mobility Manage-

ment, www.epomm.eu • SMILE, Sustainable Mobility Initiatives for Local

Environment, www.smile-europe.org• SUGAR, Sustainable Urban Goods Logistics Achieved

by Regional and Local Policies, www.sugarlogistics.eu

DoCUmENTS wITH rEfErENCE To EffECTIVE mEASUrES for SUSTAINAbLE UrbAN mobILITy PLANNING:• European Commission, DG Environment, Sustain-

able Urban Transport Plans. Preparatory document in relation to the follow-up of the Thematic Strat-egy on the Urban Environment, 2006. Supplemented by an annex on best practice examples and useful references. 2007, http://ec.europa.eu/environment/urban/urban_transport.htm

• Department for Transport (UK), Guidance on Local Transport Plans, 2009. Final guidance to support local transport authorities in developing and delivering their transport plan. See Annex E – Possible Measures for Meeting Goals. (16 July 2009). http://webarchive.nationalarchives.gov.uk/20110509101621/ www.dft.gov.uk/adobepdf/165237/ltp-guidance.pdf

• BUSTRIP Project 2007, Moving sustainably – Guide to Sustainable Urban Transport Plans (online tool, see section “Better mobility”) www.movingsustainably.net/

• Sustainable Urban Transport Plans (SUTP) and urban environment: Policies, effects, and simula-tions. Review of European references regarding noise, air quality and CO2 emissions (October 2005), http://ec.europa.eu/environment/urban/urban_transport.htm

• BESTUFS - Best Urban Freight Solutions Project, BESTUFS Good Practice Guide on Urban Freight Solutions (2007), available in 17 languages under www.bestufs.net/gp_guide.html

Source: www.civitas-initiative.eu

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A koNSULT-bASED STrATEGy oPTIoN GENErATorKonSULT is a knowledge base that provides an assessment of the potential contribution to policy of some 40 transport and land-use poli-cy instruments, based on both a first principles assessment and a review of case studies. The option generator will enable users to interrogate KonSULT to identify the subset of instruments which are likely to be most useful in a specified context. The aim is to broaden the range of policy instruments which are considered rather than to dictate a particular approach. Users will be able to focus on their objectives, problems or perform-ance indicators, specify their relative importance, indicate the overall strategy which they wish to pursue and identify the context in which they are working. The option generator will then use the assessment scores for each instrument in KonSULT to identify those instruments which are likely to contribute most. Within the Intelligent Energy Europe CH4LLENGE project, KonSULT is being further developed. It will be tested by project partner cities engaged in the development and elaboration of their Sustain-able Urban Mobility Plans as a tool of inspiration and for narrowing down policy options. Web link: www.konsult.leeds.ac.uk and www.sump-challenges.eu/

TooLS

Source: ITS Leeds

ExAmPLE

DUNDEE, SCoTLAND: USE of A SImPLE moDELIn developing its first Local Transport Strategy in 2000, the City of Dundee used the Transport Research Labo-ratory’s Transport Policy Model – which requires only very basic inputs – to assess what could be achieved by the measures that it was considering. This allowed it to select the most appropriate measures and to set meaningful targets.Source: Tom Rye, Lund University, based on www.dundeecity.gov.uk/dundeecity/uploaded_publications/publication_1418.pdf, p. 71

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ACTIVITy 6.2: LEArN from oTHErS’ ExPErIENCE

rATIoNALEIdentifying the most effective measures should be based on more than your own experience, desktop research and local exchange. It can be extremely valuable to learn from the experience of those who have already implemented measures which you are considering for your local context, and for most measures, you will likely find other places in your country and/or elsewhere in Europe which have experimented with them. This avoids “re-inventing the wheel” and making costly mistakes that others may already have learnt from.

AImS • Learn from those who have already implemented

measures that you are considering.• Avoid starting from scratch. Use the experience

available elsewhere.• Provide convincing evidence and arguments for

implementing a measure in your local context.

TASkS• Identify other places where a key measure you are

interested in has already been implemented.• Get in touch with the key actors who implemented

the measure (either by phone or by arranging a site visit to see measures in action).

• Summarise the conclusions as input in the selection process.

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Look for good examples beyond your own country

as well.• Invite practitioners from other places to your city for

advice.• Bring your local decision makers to a site visit in

a place where a measure has been successfully implemented.

TImING AND CoorDINATIoN• In parallel to > Activity 6.1 Identify the most effective

measures

CHECkLISTIdentified interesting places that have imple-mented a measure.

Exchange with implementers established.

Key results summarised.

for morE IN formATIoNOn the European level, the two most encompassing resources for implementations of urban mobility meas-ures (and packages of measures) in cities throughout Europe are the case study sections of Eltis (www.eltis.org), i.e. the European Commission’s urban mobility portal as well as its website of the CiViTAS Initiative for cleaner and better transport in cities (www.civitas.eu).

ExAmPLES

EUroPEAN NICHES ProJECT: ExCHANGE oN ImPLEmENTATIoN of INNoVATIVE TrANSPorT CoNCEPTSThe European NICHES+ Project (2008-2011) aimed at networking stakeholders that work on innovative urban transport and mobility solutions. In this context, it proved to be extremely valuable to arrange an exchange between practitioners interested in implementing a measure in their local context and others who had already implemented a similar concept elsewhere. An example is the exchange between the French Region Artois-Gohelle and the cities of Salzburg and Munich on accessibility measures. A French team visited both cities and learned about the extensive experiences of Salzburg on travel training and the Munich concept

Source: Kerstin Langer, KOMMA.PLAN

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of Neighbourhood Accessibility Planning. Another example is the exchange between the French cities of Nantes and Lorient with Worcestershire, UK, on bus rapid transit systems. The French cities have success-ful systems running that helped Worcestershire to learn more about specific challenges that need to be addressed for local implementation. For details see: www.niches-transport.org

EUroPEAN SUGAr ProJECT - SUSTAINAbLE UrbAN GooDS LoGISTICS ACHIEVED by LoCAL AND rEGIoNAL PoLICIESSUGAR focuses on addressing the problem of inef-ficient and ineffective management of urban freight distribution, a critical component of the overall urban transport system and a primary source of vehicle pollutant emissions. To accomplish this goal, the project promotes the exchange, discussion and transfer of policy experience, knowledge and good practices through policy and plan-ning levers in the field of urban freight management, between and among Good Practice and Transfer sites. For details see: www.sugarlogistics.eu

ACTIVITy 6.3: CoNSIDEr bEST VALUE for moNEy

rATIoNALEMeasure selection will be guided not only by effec-tiveness, but also by value for money. Especially in times of tight budgets for urban transport and mobil-ity, it is crucial to get the most impact possible for the resources spent. This will require a basic assessment of options with an eye on costs and benefits. This will also help you be realistic about what measures can be implemented and to avoid “pie-in-the-sky projects,” i.e. to choose only measures that seem financially feasible.

AImS • Ensure efficient use of available resources. • Avoid selection of financially unrealistic measures.• Strengthen the credibility of the implementation of

measures.

TASkS• Select only affordable and effective measures and

packages of measures.• Assess the proposed measures with an eye to realistic

and timely implementation with given resources. The choice of methodology depends on your experience and available resources and may include both qualita-tive and quantitative approaches. In some places, a full cost-benefit-analysis may be too costly. In such cases, a focus on the most important measures, simpler approaches and/or estimates could be applied.

• Ensure that all costs and benefits – not just those that can be easily measured or valued – are taken into account.

• Ensure that both people (passengers) and freight transport flows are considered,

• Ensure that greenhouse gas and air quality impacts are considered.

• Ensure that all modes are equally considered and compared in assessing costs and benefits.

• Take maintenance needs into consideration.

TImING AND CoorDINATIoN• After initial identification of optional measures – running

in parallel to Activities 6.1 Identify the most effective measures and 6.2 Learn from others’ experience.

CHECkLISTSuitable measures (and packages of measures) assessed with an eye to costs and benefits as well as value for money.Results summarised for discussion on final measure selection.

for morE INformATIoNTransport Analysis Guidance – webTAGThis UK guidance includes or provides links to advice on how to:• set objectives and identify problems;• develop potential solutions; and• create a transport model for the appraisal of the

alternative solutions.Unit 2.5 of WebTAG gives a particularly useful introduc-tion to the appraisal process. For details see: www.dft.gov.uk/webtag

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ExAmPLE

GrEATEr NoTTINGHAm, ENGLAND: LoCAL TrANS-PorT PLAN 2 – mAJor SCHEmE ASSESSmENTThe Greater Nottingham LTP2 (a Sustainable Urban Mobility Plan in England) includes a section assessing its major scheme proposals against objectives to demonstrate that they all make a significant contribution to most LTP objectives. It also explains how schemes are planned and integrated with others to maximise benefits and therefore value for money. Finally, lower-cost alternatives to major schemes are identified to show what could be achieved with less money. This can be seen at www.nottinghamshire.gov.uk/chapter12-implementationprogramme.pdf, pages 334-336.Source: Tom Rye, Lund University

ACTIVITy 6.4: USE SyNErGIES AND CrEATE INTEGrATED PACkAGES of mEASUrES

rATIoNALEExperience shows that isolated measures can only have a limited impact, while packages of measures can make use of synergies and reinforce each other. There-fore it is crucial to draw conclusions from the analysis of options in form of meaningful combined packages of measures. Furthermore the packages finally selected should also strive for integration of transport modes (intermodality), with land-use planning and other sectoral planning activities (e.g. environmental, health or economic measures).

AImS • Select best options in form of packages of measures.• Ensure exploitation of synergies between measures.• Ensure integration of transport modes (intermodality).• Strive for integration with land-use planning and

further sectoral planning activities.

TASkS• Identify measures which contribute to meeting

multiple objectives.

• Group measures into packages of measures to bene-fit from synergies and increase their effectiveness (see CiViTAS-CATALIST typology in > Activity 6.3).

• Ensure that intermodality is taken into account. This includes links to the long-distance transport networks such as the TEN-T network. (See LINK Project on Passenger Intermodality for detailed recommenda-tions on the “last urban mile connection”: www.transport-research.info/web/projects/project_details.cfm?id=11355).

• Check proposed transport and mobility measures regarding integration with land-use planning.

• Integrate the measures where possible with further sectoral planning activities (e.g. environmental, health or economic measures).

• Make a proposal for final selection of measures and discuss with key stakeholders.

TImING AND CoorDINATIoN• In parallel to > Activities 6.1 ‘Identify the most effec-

tive measures’, > 6.2 Learn from others experience’ and > 6.3 Consider best value for money

• Before Step 7. Agree on clear responsibilities and allocate funding.

CHECkLISTEffective packages of measures and possible synergies identified.Packages of measures checked with an eye to integration with land-use planning and other sectoral planning activities.Set of packages of measures selected as input for discussion on final selection and action and budget plan (> Activity 7.2).

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ExAmPLES

LoNDoN, ENGLAND: CoNGESTIoN CHArGING – THE NEED for AN INTEGrATED APProACHA congestion charging scheme – such as the one implemented in London - illustrates the need for an integrated approach. This powerful measure to contain road traffic by charging users directly modifies the composition and volume of traffic, and hence affects pollutant emissions as well as noise levels. But if implemented as a stand-alone measure, the expect-ed magnitude of reduction effects would be rather small. If combined with urban planning and design, public transport improvement and promotion, parking management, low emission zones and exemptions for “clean” vehicles, these measures tend to mutually rein-force, catalyse and complement the effects on pollutant, CO2 and noise emissions. At the same time, negative effects such as congestion in adjacent areas or social equality of access and mobility need to be addressed by compensatory measures. The exact definition of the zone perimeter plays a significant role here.For more details see www.tfl.gov.uk/roadusers/lez/default.aspx and www.cclondon.com Source: PILOT manual 2007 – full version, www.pilot-transport.org/index.php?id=48

krAkow, PoLAND: PACkAGING of mEASUrES IN CIVITASA Transportation Master Plan was approved by the City Council in 2005. Its main goal is efficient, safe, econom-ic and environmentally friendly transport of passen-gers and goods. This policy requested the implemen-tation of a bouquet of comprehensive and coordinated measures and activities. Within the CiViTAS CARAVEL project (2005-2009), 18 complementary measures were implemented in total, which brought an improved qual-ity to Krakow’s transport system.For more details see Annex C.

Source: www.eltis.org / Harry Schiffer

Source: www.eltis.org / Harry Schiffer

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Closely connected to the selection of (packages of) measures is the determination of clear responsibili-ties and the elaboration of an action and budget plan. This is a key part of the Sustainable Urban Mobility Plan and requires formal approval by all key stakehold-ers. Essentially, at this stage answers are found to the questions: who and how much?

ACTIVITy 7.1: ASSIGN rESPoNSIbILI-TIES AND rESoUrCESrATIoNALEWhen a final set of measures has been selected, it is time to assign responsibilities and resources. A clear picture of who is in charge of an action and where the funding comes from is a cornerstone of every Sustain-able Urban Mobility Plan. This requires close coordina-tion and discussion among all actors that will have a role in developing and implementing the measures or packages of measures.

AImS • Identify required resources and responsibilities for

the implementation of the selected (packages of) measures.

• Assure that all measures are clearly prioritised and realistically deliverable.

• Secure efficient and effective allocation of resources (human, knowledge, funds).

• Ensure close coordination with stakeholders for implementation.

TASkS• Discuss the proposed measures with the stakehold-

ers who could potentially play a role in designing and implementing them.

• Identify options for who can take the lead in imple-menting a measure and where the funding could come from.

• Validate a realistic plan: check the consistency between planned activities, targets aimed at and allocated budgets.

• Ensure good coordination between different funding sources.

• Organise meetings with concerned stakeholders to discuss and agree on responsibilities and resources.

DETAILS oN THE TASkSPossible funding sources• Local taxes: a special local transport tax for public

transport paid by public or private enterprises, developers;

• Revenue funding: tickets, parking fees, city centre pricing, congestion charging, advertisements;

• Private sector operators, developers, industry; knowledge and skills – SMEs;

• Fundraising activities involving appropriate sponsors (but consider compatibility with marketing strategy);

• Local budgets: from different municipalities and different policy domains;

• State subsidies (regional sources if applicable);• EU subsidies. Source: Pilot Manual – full version, amended, www.pilot-transport.org/index.php?id=48

STEP 7: AGrEE oN CLEAr rESPoNSIbILITIES AND ALLoCATE bUDGETS

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ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Involve citizens in discussion on final selection of

measures.

TImING AND CoorDINATIoN• Evolves in parallel with the development of scenarios

(> Activity 3.2) and targets (> Activity 5.2); concluded after Step 6 Develop effective packages of measures.

• Process takes several months.

Source: PORTAL Project

CHECkLISTFinal set of packages of measures proposed.

Responsibilities and possible funding sources identified.Discussion with concerned stakeholders concluded.

ACTIVITy 7.2: PrEPArE AN ACTIoN AND bUDGET PLAN

rATIoNALEBased on the discussion on responsibilities and fund-ing sources with the concerned actors, a confirmed action and budget plan is needed. It includes a detailed summary of the measures, of established priorities for implementation and of schedules. These specifica-tions will be the basis for smooth implementation of the measures; it needs broad agreement from decision makers and stakeholders and will form a core part of the final plan.

AImS • Formalise the responsibility of all actors and the

resource contributions with the respective partners.• Contain important implementation risks.• Ensure clear prioritisation of measures.• Provide a clear time horizon for measure implemen-

tation.• Ensure transparency around planned actions.

TASkS• Outline the detailed technical and budgetary plan-

ning of measures for a period of 5 years. Cover the longer term with broader indications of plans.

• Draw up a document that formalises: ° What is done when by whom and how much the

allocated budget is; ° What are the expected contributions of the meas-

ure to the objectives; ° What will be the funding sources (or possible

options if not clear yet); ° What are the risks and the contingency plans; ° What is the schedule for measure design and

implementation.• Achieve formal agreement on the budget and action

plan among decision makers and key stakeholders.• Make responsibilities and allocation of resources

public to ensure transparency.

TImING AND CoorDINATIoN• As formal conclusion after discussion on options in

> Activity 7.1 Assign responsibilities and resources

CHECkLISTAction and budget plan drafted.

Formal agreement from decision makers and key stakeholders.

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EXAmPLES

WEST of ENGLAND: LTP2 – ImPLEmENTATIoN ProGrAmmEThe four Councils of Bath and North East Somerset, Bristol City, North Somerset and South Gloucestershire joined forces to plan and deliver transport improve-ments in their area for the period 2006 to 2011 through a Joint Local Transport Plan (JLTP), based on a vision for the next 20 to 30 years.The £126.9m worth of measures (£61.173m for invest-ment and £65.745 for maintenance) contained within the plan were based on the financial planning guide-lines set out by the Department for Transport in December 2005. They were focused on delivering value for money through making best use of existing infra-structure.For more details and a breakdown of costs see Annex C.

Source: www.eltis.org / Harry Schiffer

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Monitoring and evaluation need to be built into the plan as essential management tools to keep track of the planning process and measure implementation, but also so that you can learn from the planning experi-ence, understand what works well and less well, and to build the business case and evidence base for the wider application of similar measures in the future.

ACTIVITy 8.1: ArrANGE for moNITor-ING AND EVALUATIoN

rATIoNALEMonitoring and evaluation of both the planning pro-cess and of the implementation of the measures are crucial to the effectiveness of the plan. A monitoring and evaluation mechanism helps to identify and antici-pate difficulties in the preparation and implementation of the SUMP, and, if necessary, to “repackage” meas-ures in order to achieve targets more efficiently and within the available budget. It will also provide proof of the effectiveness of the plan and its measures. This allows those responsible for the actions to justify where money was spent. The reporting should ensure that the results of the evaluation feed back into the public debate, thus enabling all actors to consider and make the necessary corrections (e.g. if targets are achieved or if measures appear to be in conflict with one another). The moni-toring and evaluation mechanisms should be defined early and become an integrated part of the plan.

AImS • Build a suitable monitoring and evaluation

arrangement into the plan to help identify barriers and drivers for measure design and implementation, and to enable timely and effective responses.

• Determine how the degree of measure implementa-tion and target achievement will be assessed.

• Develop suitable mechanisms to assess the quality of the planning process.

• Make monitoring and evaluation arrangements an integral part of the SUMP document.

TASkS• Connect indicator selection for monitoring and

evaluation to setting SMART targets (> Activity 5.2). Choose a few easily-measurable indicators and avoid information overload.

• The ex-post evaluation reviews the sustainable urban mobility planning and implementation stages, and the overall results of the decision making pro-cess. It should include the following areas: ° Output (action taken): Newly constructed infra-

structure (e.g. x km bicycle lanes) or new trans-port and mobility services in operation (e.g. x new buses) – using output indicators.

° Outcome (impact of action): Real and measurable improvements in quality of life and the quality of transport services (outcome indicators) should be the main focus. Examples are congestion (vehicle delay) or the number of cycling trips. Include inter-mediate outcomes if possible; these represent mile-stones towards key outcome targets. The indicators should measure outcomes directly, or measure how outputs are demonstrably related to outcomes.

° Planning process of the measure implementation: The efficient use of resources as an investment in measures; the process of implementation: e.g. timing of implementation, quality (process indicators).

• Include qualitative and quantitative indicators.

STEP 8: bUILD moNITorING AND ASSESSmENT INTo THE PLAN

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• Anticipate arrangements for ex-ante evaluation (appraisal – a process of checking how well a scheme or strategy will perform, can assist in making effi-cient choices between options.) and ex-post evalua-tion of plan preparation process.

• Perform a data audit (what is available? where are gaps?) and if necessary develop a data collection strategy (quantitative and qualitative indicators). This is linked to the data audit in Activity 3.1 (Prepare an analysis of problems and opportunities). These activities are related and should be coordinated with each other.

• Determine how monitoring and evaluation will be integrated in the Sustainable Urban Mobility Plan. Develop a work plan for monitoring and evaluation activities that is integrated with the project schedule.

• Define trajectories to measure intermediate outcomes and assess the progress in achieving targets.

• Define clear responsibilities of well skilled staff members – or an external partner – for monitoring and evaluation. Ideally the responsibility should be with an independent body.

• Clearly define the available budget and activities for monitoring and evaluation – typically this should be at least 5% of the total available budget.

• Plan for a minimum stakeholder involvement in monitoring and evaluation.

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Integrate an assessment of costs and benefits of the

Sustainable Urban Mobility Plan development process.• Plan for extensive stakeholder involvement in monitor-

ing and evaluation.• Involve peers from other cities in the feedback process.• Coordinate with relevant local and regional stake-

holders on regional indicators.

TImING AND CoorDINATIoN• Consider monitoring and evaluation needs from the

outset, especially when developing SMART targets and selecting related indicators (> Activity 5.2).

• Include ex-ante evaluation (appraisal) in the status analysis (> Activity 3.1), scenario development (> Activ-ity 3.2) and action and budget plan (> Activity 7.2).

• Include arrangements for monitoring and evaluation arrangements for ex-post evaluation in Sustainable Urban Mobility Plan document (> Activity 9.1).

CHECkLISTSuitable indicators (based on indicators selected in Activity 5.2 Develop SMART targets) selected.Suitable monitoring and evaluation tools agreed on.Work plan and responsibilities for data collec-tion and management agreed.

Source: Harry Schiffer

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Source Topics covered Hyperlink

DISTILLATE, UK (2008) Guidance on the development of a monitor-ing strategy and the selection of indicators. See Project C – Indicators.

www.its.leeds.ac.uk/projects/distillate/outputs/products.php

MAX (2009), MaxSumo. Guidance on how to plan, monitor and evaluate mobility projects.

MaxSumo offers an opportunity to effectively plan, monitor and evaluate mobility projects and programmes aimed at behavioural change. Available in EN, DE, ES, FR, NL, PL, PT, SE

www.epomm.eu/index.phtml?ID1=2359&id=2359

GUIDEMAPS (2004) Handbook, Volume 1: Concepts and tools

Measuring indicators, p. 59 f., 61Evaluation methods (Cost effectiveness, cost-benefit analysis, least cost planning, multiple criteria analysis), p. 79

www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

GUIDEMAPS (2004)Handbook, Volume 2: Fact Sheets

Measuring indicators, p. 70 f.Tools for tracking progress, p. 73Measuring outcome indicators, p. 76Post implementation evaluation, p. 78

www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

PROSPECTS (2003), A Methodological Guide-book

Appraisal and evaluation, p. 25 f., 33 ff.Implementation and monitoring, p. 27 ff.Basics of CBA, p. 99 f.

www.ivv.tuwien.ac.at/forschung/projekte/international-projects/prospects-2000.html

PROSPECTS (2002), Evaluation tools (Deliverable 2)

Covering a wide range of methods and tools for evaluation. See whole document.

www.ivv.tuwien.ac.at/forschung/projekte/international-projects/prospects-2000.html

EXAmPLES

ToULoUSE, frANCE: ArrANGING for moNITorING AND EVALUATIoNThe new transport plan of the agglomeration of Toulouse set up a number of initiatives that should assure an accurate monitoring of the realisation of the plan and regular evaluation of its results. In the framework of the “partnership monitoring commission”, all institutions, associations and mobility-related organisations meet at least once a year to discuss the progress made.For more details see Annex C.

Source: Saada/ Schneider

for morE INformATIoNGuidance tools and sources on monitoring and evaluation.

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WEST yorkSHIrE, ENGLAND: moNITorING of TArGETS AND INDICATorS – WEST yorkSHIrE LoCAL TrANSPorT PLAN (LTP2) (EXCErPT of TAbLE)

INDICATor rELEVANT TArGET

DATA SoUrCE AND CoLLECTIoN TECHNIqUES TImESCALE

Accessibility Mandatory M1 Use of Accession modelling suite Updates produced annu-ally and/or during services changes

Bus punctuality Mandatory M2 Roadside Surveys and RTPI system Updates produced annually

Satisfaction with local bus services (BVPI 104)

Mandatory M3 Information supplied by ODPM. Supplemented by Metro market research

Data produced every 3 years

Annualised index of cycling trips

Mandatory M4

A representative selection of sites across West Yorkshire have been chosen to reflect a variety of cycling environments. Both on and off road sites are monitored. Data collected both automatically and manually

Automatic sites collect data continuously. Manual counts undertaken in neutral months

Average journey time per person mile on key routes

Mandatory M5

14 routes have been selected across West Yorkshire. Occupancy, flow and journey times undertaken on each route

Annual counts carried out in neutral months

Change in peak period traffic flows to urban centres

Mandatory M6 Automatic Traffic Counts (ATC) on five urban centre cordons

Annual counts carried out in neutral months

Mode share of journeys to school

Mandatory M7 Method of collection deferred until 2007

Satisfaction with LTP funded public transport facilities

Local L1 Market research surveys Scheme by scheme assess-ment

Cycling trips to urban centres during the morning peak

Local L2 Mode split surveys into five main urban centres across West Yorkshire

Annual counts carried out in neutral months

AM peak period mode split to urban centres

Local L3 Mode split surveys into five main urban centres across West Yorkshire

Annual counts carried out in neutral months

Peak period rail patron-age

Local L4 Peak period surveys at Leeds rail station

Annual counts carried out in neutral months

Patronage on Quality Bus Corridors

Local L5 Electronic ticket machine data on selected routes

Scheme by scheme assess-ment

Number of pedestrians KSI in road traffic colli-sions

Local L6 STATS 19 Data

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The Sustainable Urban Mobility Plan summarises the outcomes of all previous activities. After a final quality check, the document, including the action and budget plan, needs to be formally adopted by the political repre-sentatives. It is also important to ensure that the plan is widely accepted among stakeholders and citizens.

ACTIVITy 9.1: CHECk THE qUALITy of THE PLAN

rATIoNALEThe project team will have the task to compile the final draft of the plan document. To ensure that the previous agreements are well reflected, drafts of the document need to be reviewed internally and by important exter-nal stakeholders.

AImS • Ensure high quality of the SUMP document.• Ensure that views of key stakeholders have been

taken sufficiently into account in the document.

TASkS• Look at the whole plan and check quality and poten-

tial for effective outcomes.• Make final amendments in cooperation with key

stakeholders.

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Include external reviewers with experience on

sustainable urban mobility planning to check quality of plan document.

TImING AND CoorDINATIoN• Quality check when advanced draft of plan docu-

ment is available.

CHECkLISTFinal draft of Sustainable Urban Mobility Plan compiled.

Internal and stakeholder review completed.

Final amendments completed.

EXAmPLE

LILLE, frANCE: PLAN STrUCTUrE The Plan de Déplacements Urbains (PDU) of the agglomeration of Lille includes a total of 170 actions defined and structured along six axes:1. An “intensive city” and mobility2. A network of public transport3. Sharing the street, alternative modes4. Freight transport5. Environment, health and the safety of citizens6. Realisation, monitoring and evaluation7. This action program is accompanied by a prelimi-

nary estimate of the costs.For more details see Annex C.

STEP 9: ADoPT SUSTAINAbLE UrbAN mobILITy PLAN

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ACTIVITy 9.2: ADoPT THE PLAN

rATIoNALEThe Sustainable Urban Mobility Plan needs to be legiti-mised by the elected political representatives of the responsible body/bodies that develop the plan. This is a key step in making it accountable and providing an agreed upon framework for measure implementation.

AImS • Ensure a legitimate and accountable plan.• Foster acceptance of the plan.• Provide an agreed upon framework for measure

implementation.

TASkS• Ensure formal adoption of the SUMP by the elected

representatives of the public body/bodies responsible for planning (e.g. city council, regional council).

TImING AND CoorDINATIoN• After plan document has been finished and before

measure implementation.• Adoption process may take a few months (see exam-

ple below).

DETAILS oN THE TASkS Different framework conditions for plan adoptionThe exact form of adoption will depend on the national regulatory framework and administrative structure. In general terms, the following needs to be achieved:• Those authorities responsible for drawing up the

action and budget plan should also adopt it, ensur-ing compliance with national regulation regard-ing plan adoption and (where applicable) minimum sustainable urban mobility planning requirements. The possibility that any party involved could take legal action against a plan that contravenes these rules should be anticipated.

• The action and budget plan of a Sustainable Urban Mobility Plan has to be assessed with an eye to the impacts of policies and measures, to procedural requirements and progress made, and to achiev-ing compliance with the EC directive on Strategic Environmental Assessment (SEA). To guarantee a credible evaluation, an independent body should be responsible for plan assessment.

• If the provision of national funds depends on the fulfilment of national quality criteria, the action and budget plan of a Sustainable Urban Mobility Plan also needs to be approved by a higher level of govern-ment (linked to the results of the assessment).

Source: Pilot Manual 2007, www.pilot-transport.org/index.php?id=48

CHECkLISTSustainable Urban Mobility Plan adopted by elected representatives of pubic body/bodies responsible for planning.

EXAmPLE

WEST of ENGLAND: TImETAbLE for ADoPTIoN of A JoINT LoCAL TrANSPorT PLANFour councils (Bath & North East Somerset, Bristol, North Somerset and South Gloucestershire) were working in partnership to plan and deliver trans-port improvements in the West of England area. This required adoption of a Joint Local Transport Plan by different committees and councils.• Joint Transport Executive Committee – 10/12/10• South Gloucestershire Full Council – 15/12/10• North Somerset Full Council – 18/01/11• Bristol City Full Council – 18/01/10• Bath and North East Somerset Full Council –

20/01/11• Publication of final Joint Local Transport Plan –

31/03/11Source: www.travelplus.org.uk

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ACTIVITy 9.3: CrEATE oWNErSHIP of THE PLAN

rATIoNALEThe official adoption of the plan is an important step. In advance, accompanying and as follow-up to this step it is necessary to inform and involve stakeholders and citizens to ensure broad ownership of the Sustainable Urban Mobility Plan. They should have the feeling it is “their” plan, which aims at improving mobility and quality of life for everyone rather than just another document adopted at the political level.

AImS • Ensure high acceptance and a feeling of ownership

among stakeholders and citizens.

TASkS• Communicate in a transparent and professional way

about the results of the planning process.• Explain what a local authority can realistically do

and what not (expectation management).• Make the adoption of the plan a topic in local media

and celebrate this milestone with the citizens.

TImING AND CoorDINATIoN• In advance, in parallel and after formal adoption of

plan.

TImING AND CoorDINATIoN• In advance, in parallel and after formal adoption of

plan.

CHECkLISTPublic relations and involvement activities planned and carried out.Adoption of Sustainable Urban Mobility Plan celebrated with citizens and stakeholders.

EXAmPLE

WEST of ENGLAND: 6TH JoINT TrANSPorT forUm, JoINT LoCAL TrANSPorT PLAN 3The 6th Annual Joint Transport Forum was designed as the launch of, and introduction to, the draft Joint Local Transport Plan and the launch of the wider engage-ment. Over 100 representatives from the subregion attended including local businesses, health represent-atives, campaign groups and residents, all wishing to find out more about what the West of England partner-ship does, and how they could help influence the next Joint Local Transport Plan.On arrival, all attendees were given a copy of the draft Executive Summary of the JLTP3 and a copy of the questionnaire in order to encourage feedback after the forum. Larger quantities of questionnaires were also available for people to take away and distribute amongst their groups. The event included workshops on carbon reduction, active travel and sustainable economic prosperity.

For details, see: www.travelplus.org.uk/our-vision/joint-local-transport-plan-3/6th-joint-transport-forum.

Source: West of England Partnership

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After plan adoption, the implementation phase starts. As the Sustainable Urban Mobility Plan is a strategic document, it provides a sound framework for these activities, but it does not specify in detail how a meas-ure will be implemented. It needs to be stressed that the implementation process also needs to follow a structured approach to refine targets and to plan, detail, manage, communicate and monitor the imple-mentation of measures. These management cycles will be much shorter than the planning cycle and need to be flexible enough to adapt to new situations. They need to be institutionalised in the organisation that is in charge of implementing a measure.

ACTIVITy 10.1: mANAGE PLAN ImPLEmENTATIoN

rATIoNALEA good Sustainable Urban Mobility Plan does not auto-matically lead to good results. It is crucial to deliver the goals of the plan effectively and to apply appropri-ate management to oversee the implementation and to manage risks. This requires agreements with all actors involved in measure implementation. Implementa-tion follows a much shorter cycle than the Sustainable Urban Mobility Plan process. It will usually include the refinement of targets as well as planning, detail-ing, managing, communicating and monitoring of the measure implementation.

AImS • Formalise the roles of actors involved in measure

implementation.• Ensure sound coordination among all parties

involved.• Facilitate an efficient and effective implementation

process.• Address potential risks and synergies.• Ensure transparency of implementation.

TASkS• Agree on management procedures and responsibili-

ties with all stakeholders involved in implementing the measures (work plan).

• Assess risks and plan for contingencies.• Enforce work plan implementation and agree on

reporting formats.

DETAILS oN THE TASkSGUIDEmAPS: Project plan and managementProject management is concerned with the overall planning and coordination of a project, from incep-tion to completion. It ensures that requirements of the decision-maker or commissioning body are met by achieving completion on time, within budget and to the required quality standards.Project management covers the whole transport deci-sion making process and usually structures the project plan according to a six-stage project process:

STEP 10: ENSUrE ProPEr mANAGEmENT AND CommUNICATIoN (WHEN ImPLEmENTING THE PLAN)

Source: City of Gent Source: City of Gent

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1. Scheme definition This stage involves the detailed definition of the scheme, either based on the objectives and programme set out in a strategy (or Sustainable Urban Mobility Plan > Activities 5.1, 7.2), or through the direct identification of the problems or issues to be addressed. It includes the specification of requirements and the identification of constraints, as well as the selection of performance indicators (> Activities 5.2, 8.1).

2. option generationSeveral options (e.g. different features or routes) need to be prepared in order to find an effective and efficient scheme which maximises stakeholder support. Various tools can be used to aid professional creativity and stake-holder involvement in the option generation process.

3. option assessmentThis involves the appraisal of options with regard to their potential impacts and cost effectiveness. Typical-ly, this process assesses many characteristics, cover-ing impacts on the local economy, environment and society. It includes a technical analysis of each option and an assessment of likely public acceptance.

4. formal decision takingThe decision is taken by the responsible institution (or delegated body for smaller schemes), taking into account the findings of the option assessment stage. It includes agreement on the preferred option, arrange-ments for when the project will be implemented and by whom, and the allocation of resources (> relates to Activities 7.1, 7.2).5. ImplementationThis includes all necessary preparatory and site work to bring the scheme to the point of operation. For infra-structure projects, final details regarding the phasing of construction must be agreed on and authorisa-tion for construction obtained. This stage can also include other tasks, such as the recruiting of operating staff, the promotion of the scheme, or an information campaign (> Activity 10.2).6. monitoring and evaluation (> see Activity 10.3)Data on the performance of the scheme are collected and analysed to determine whether the objectives have been met. This can lead to improvements in future scheme design and can contribute to the evaluation of the strategy of which it has formed one part.

Source: Portal

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broAD PHASES IN UNDErTAkING ProJECT mANAGEmENT

(A) SCoPING:

(i) Determine project brief and objectives(ii) Identify relevant contextual barriers

(iii) Identify specific strategies that need to be prepared(iv) Identify project stages

(v) Identify resource requirements(vi) Determine core skill requirements

(b) ESTAbLISH CorE TEAm:(i) Identify suitable individuals and form project team

(ii) Agree organisational structure and procedures(iii) Resource project team

(C) DETAILED PrEPArATIoN:(i) Prepare specific plans/strategies

(ii) Estimate detailed resource requirements(iii) Determine potential risks and barriers

(D) rUNNING THE ProJECT:

(i) Manage the process(ii) Monitor input, process and outcomes

(iii) Overcome barriers(iv) Carry out project assessment

Source: Guidemaps Handbook, Volume 1: Concepts and tools, p. 15 and 22.www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

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ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Link the management of measure implementation

with wider performance management systems with-in the administration.

TImING AND CoorDINATIoN• Throughout implementation phase.

CHECkLISTWork plan on management procedures and actor responsibilities agreed on.

Risk contingency plan elaborated.

Reporting formats agreed on.

EXAmPLE

bUDAPEST, HUNGAry: CoorDINATIoN AmoNG INVoLVED PArTIESThe Heart of Budapest Programme is a programme created in 2007 to revitalise the inner city through large-scale traffic calming. It was initiated and managed by the following key stakeholders: the Municipality of Budapest (as the ultimate project owner), the ’Heart of Budapest Urban Development Non-profit Company’ (as the coordinator of project implementation), a private consultancy which developed the plan and the ’Aiming for a clean inner city’ association (an NGO which chan-nels citizen’s input into the project). Apart from these main stakeholders, the importance of this Programme also attracted a range of other stakeholders, from the media, local businesses and various public authorities in charge of planning and approvals.Due to the complexity of this plan, the aforementioned non-profit company was created to manage and coor-dinate the actual implementation, in close cooperation with the local district municipality. This company is in charge of assuring the transparency of implementation (e.g. through its website and a regular free-newsletter), while during the planning process, the most important actors were the local politicians and the private consult-ants, which developed the actual plan. But during the implementation phase it turned out to be extremely important to have a separate and fully dedicated body for managing the measures’ implementation.

Eltis case study with more information on the Heart of Budapest programme: http://www.Eltis.org/index.php?id=13&study_id=2961Source: Gábor Heves, Regional Environmental Center for Central and Eastern Europe

ACTIVITy 10.2: INform AND ENGAGE CITIzENS

rATIoNALEInforming and engaging citizens is a requirement not only while developing a Sustainable Urban Mobility Plan, but when they are directly affected by a specific measure implementation. As implementation goes on, it is also necessary to inform the wider public about the progress.

AImS • Ensure acceptance of measures.• Raise awareness for opportunities or restrictions

that come with measure implementation.• Enhance ownership of measures.

TASkS• Talk to citizens or stakeholders that are directly

affected (positively as well as negatively) by a planned measure before starting the implementation, and respond to their concerns. Bear in mind however that those who are negatively affected will naturally make more “noise” than those who benefit from a measure.

• Mitigate negative effects that accompany measure implementation (e.g. support for businesses affect-ed through long-lasting construction for a new tram route).

• Inform the wider public about the progress in meas-ure implementation.

• Highlight milestones of measure implementation and celebrate accomplishments with citizens (e.g. street festival after pedestrianisation).

TImING AND CoorDINATIoN• Throughout measure implementation phase.

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CHECkLISTCitizens and stakeholders who are directly affected by measure implementation involved.Solutions for mitigation of negative effects during implementation elaborated.General public informed about progress of measure implementation.

for morE INformATIoNCiViTAS-VANGUARD Project, 2011: Involving Stake-holders: Toolkit on Organising Successful Stakeholder Consultations, CiViTAS Handbooks. See: http://www.eltis.org/docs/tools/Civitas_stakeholder_consultation_brochure.pdf

CiViTAS-ELAN, 2012: Citizen Engagement in the Field of Mobility – CiViTAS-ELAN Work and Lessons Learned Related to Citizen Engagement, See: http://civitas.eu/docs/file/citizen_engagement_in_the_field_of_mobil-ity.pdf

EXAmPLES

GENT, bELGIUm: ACTIVELy INformING THE PUbLIC AboUT THE ADAPTATIoN of THE rAILWAy STATIoNIn 2007, the city of Gent, together with five project part-ners, launched a large-scale project to adapt the main railway station Gent Sint-Pieters and its surroundings to the needs of the 21st century. By 2020, the area should be transformed into an accessible and comfort-able area for living and working, with good intermodal connections. This project has an enormous impact, not only on the surrounding neighbourhoods, but on the whole city and its inhabitants. The city installed an information point that organises extensive commu-nication to, and participation of, citizens, both in the planning and the implementation phase.For more details see Annex C.

zAGrEb, CroATIA: INVoLVING STAkEHoLDErS AND CITIzENS IN DESIGNING A NEW INTErCHANGEThrough its involvement in the CiViTAS-ELAN project, the City of Zagreb prepared a conceptual design for the new Sava-North intermodal passenger terminal. Due to its accommodation of five different transport modes and its anticipated impact on development, the city decided to involve different local stakeholders in its traffic and design study. The city used the different media channels as well as stakeholder meetings and presentations to involve stakeholders and citizens in the debate about the new interchange.For more details see Annex C.

ACTIVITy 10.3: CHECk ProGrESS ToWArDS ACHIEVING THE obJECTIVES

rATIoNALEThe broader monitoring and evaluation arrangements have been defined before the plan is adopted (> Activity 8.1). With the implementation of the measures it is time to regularly apply the selected monitoring and evalua-tion tools and to check how much progress has been made towards achieving the objectives. The results of the evaluation will be needed to enable a “repackaging” of measures in order to achieve targets more efficiently and within the available budget (> Activity 11.1 Update current plan regularly). The reporting should ensure that the results of plan implementation that are actu-ally measured feed back into the public debate, thus enabling all actors to consider and make corrections where necessary (e.g. if targets are achieved, measures appear to be contradictory, etc.).

Source: City Office for Strategic Planning, Zagreb

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AImS • Keep track of progress towards achieving the objectives.• Identify problems, bottlenecks and other challenges

for on-time implementation.• Regularly inform stakeholders and citizens about

progress of measure implementation.

TASkS• Regularly monitor the progress of the implemen-

tation and the impact, in terms of outputs and outcomes (> Activity 8.1)

• Include “hard” findings that show progress towards measurable objectives and indicators (e.g. reduc-tion of particulate matter), as these will show you whether your measures have achieved what they were intended to.

• Include “soft” findings that refer to implementa-tion experiences, fulfilment of overall goals, levels of awareness etc., as these will be invaluable if you wish to replicate or modify the measure in another location in the future.

• Regularly (every 1-5 years – depending on measures) evaluate the impacts of the measures or bundles of measures.

• Publish an evaluation report targeted at citizens and politicians.

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• Include a “sanity check” in monitoring of the imple-

mentation, meaning that stakeholders, the public and possible peers from other cities should provide feedback on how the implementation responds to the agreed-upon objectives and targets of the

Sustainable Urban Mobility Plan.• Have the monitoring and evaluation carried out in

a transparent way, preferably by an independent agency to guarantee neutrality, and applying the same indicator set that was used throughout the previous steps. If this seems unrealistic (e.g. due to budget restraints), a self-monitoring and evaluation by authorities is a valid alternative.

TImING AND CoorDINATIoN• After adoption of action and budget plan (implemen-

tation phase).

CHECkLISTImplementation of measures continually moni-tored.

Impacts evaluated at regular intervals.

Evaluation report prepared and published.

further information on monitoring and evaluationSee Activity 8.1 Arrange for monitoring and evaluation

EXAmPLES

AACHEN, GErmANy: moNITorING ImPLEmENTATIoN THroUGH rEGULAr STATUS mEETINGSIn the City of Aachen, different stakeholders meet quar-terly as part of an ongoing monitoring process on the status of the implementation of measures in the field of environmentally-friendly mobility.

Source: Rupprecht Consult based on input from the City of Aachen

Source: www.active-access.eu

Source: City of Aachen

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Against the backdrop of the commencement of a clean air plan with 29 mobility-related measures at the begin-ning of 2009, a working group consisting of the city’s transport and environment departments, the chamber of industry and commerce, the local public transport operator (ASEAG) and the regional transport associa-tion (AVV) was set up to monitor the implementation of the measures at quarterly meetings, during which the status of each measure is discussed and, in cases where the target achievement is in doubt, contingency activities are set up. Apart from a system of continual reporting on implementation of the measures, the establishment of regular status meetings is a soft approach for low-cost and efficient monitoring during the implementation phase.

VITorIA-GASTEIz, SPAIN: CHECkING ProGrESS ToWArDS ACHIEVING obJECTIVESThe “Plan de Movilidad Sostenible y Espacio Público” (“Sustainable Mobility and Public Spaces Plan”) of the City of Vitoria-Gasteiz is one of the strategic projects which reflects the actions that must be taken in order to reach the city vision described in the Master Plan of Vitoria-Gasteiz 2015. It must accept the social respon-sibility for introducing and executing policies that contribute to a sustainable future with special empha-sis on the battle against climate change and the need to promote social cohesion and of the creation of a compact city.

In order to check the progress towards achieving the objectives, a survey on the city’s urban mobility was carried out in 2011. This survey contributed to an under-standing of the changes in the city since the introduc-

tion of the plan and to determining to what degree the mobility habits of the citizens have already changed. The survey consisted of two parts: in the first part, 4,000 telephone interviews were carried out to evalu-ate the Sustainable Mobility Plan. The second part of the survey focused on the aspect of mobility in relation to economic functionality (how do we get to work, etc.) and was carried out through direct interviews with 300 companies and 2,700 employees.A survey performed in 2006 served as a reference point to compare how mobility has changed since the begin-ning of the Sustainable Mobility Plan. The data indi-cated that in the period between 2006 and 2011, the number of public transport users increased by 80%.Sources: Kerstin Burckhart, IET Barcelona; Environmental Studies Centre, Vitoria-Gasteiz City Council www.vitoria-gasteiz.org/movilidad

Source: www.eltis.org / Harry Schiffer

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ACTIVITy 11.1: UPDATE CUrrENT PLAN rEGULArLy

rATIoNALEThe evaluation results (> Activity 10.3: Check progress towards achieving the objectives) should feed back into the process regularly to optimise the process and the implementation. A certain flexibility to update the plan is needed to guarantee that new developments and insights are taken into account. Otherwise the plan might lose its effectiveness over time.

AImS• Respond to new developments.• Ensure that implementation is on track and targets

are reached.• Optimise the implementation process.

TASkS• Be flexible about updating the plan and making

changes to measure implementation.• Identify areas where the objectives could not be

reached or where new developments rendered the plan out of date.

• Make corrections where necessary in coopera-tion with relevant actors. The implementation programme can be modified based on how the strat-egy performs during the implementation period, which usually lasts between three and ten years.

• Set out clearly the changes to the Sustainable Urban Mobility Plan that result from the evaluation and get formal approval at the political level.

TImING AND CoorDINATIoN• Review and update at least every five years.

CHECkLISTNecessary amendments in implementation of measures identified.

Amendments discussed with actors concerned.

Plan update concluded.

ACTIVITy 11.2: rEVIEW ACHIEVEmENTS – UNDErSTAND SUCCESS AND fAILUrE

rATIoNALEReviewing the achievements of the Sustainable Urban Mobility Plan means assessing both the broader impact on urban transport and mobility and beyond (contribution to vision), as well as the effectiveness of the planning process itself to determine the degree of success of the development of the plan. You need both aspects in order to learn and improve your expertise, which, in turn, helps to provide a sound basis for the next planning cycle.

AImS• Analyse the planning process, the plan and the imple-

mentation with an eye to success stories and failures.• Enhance the understanding of the sustainable urban

mobility planning process and overall measure impact.

• Learn lessons to prepare for the next Sustainable Urban Mobility Plan generation

STEP 11: LEArN THE LESSoNS

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TASkSWhen a sufficient number of results are available:• run a process evaluation (e.g. participatory observa-

tion, focus groups, interviews) and• assess the broader impact of the measures imple-

mented.• Analyse what went well and what went badly. List

objectives that could not be reached, but are still on the agenda.

• Document the “lessons learnt”. • Develop strategies to strengthen success stories

and to avoid failure for the next round of planning.• Communicate the “lessons learnt” to the project

team and key stakeholders.

TImING AND CoorDINATIoN• Review the effectiveness of the planning process

during implementation phase.• When a sufficient number of measures have been

implemented, review the overall impact (i.e. did you get closer to the vision?).

ACTIVITIES bEyoND ESSENTIAL rEqUIrEmENTS• As an essential to policy learning, disseminate the

results (both successes and failures) so that other cities can learn from your experience.

CHECkLISTEx-post evaluation of planning process and measure implementation concluded.

Lessons learnt documented.

EXAmPLES

ToULoUSE, frANCE: STArTING PoINT for DEVEL-oPING A NEW PLANIn 2008, Toulouse initiated the revision of its 2001 transport plan (PDU). The plan covered the so-called public transport perimeter of Toulouse, which at that time covered 72 municipalities (Toulouse included). The new plan intended to cover all municipalities that were also included in the urban development coher-ence plan (SCOT), bringing the total number to 118 municipalities.

A multimodal evaluation of the various PDU indicators was completed within the first three months of start-ing work on the new plan. The results of this evalua-tion were discussed in different thematic work groups in reference to the original objectives of the PDU, new legal obligations and local objectives. This resulted in a recommendation for the objectives of the PDU revision. These objectives formed the basis for the development of the content of the new PDU.For more details see Annex C

ErfUrT, GErmANy: rEVIEWING THE ACHIEVEmENTS of A LoCAL TrANSPorT PLAN The City of Erfurt in Eastern Germany evaluated the results of their local transport plan after ten years (also published in a special brochure). This was an appropri-ate time period to evaluate the outcomes of a complex and strategic concept like a local transport plan. The four essential points of the evaluation process were to:• Determine the long-term effects by conducting surveys

with the same structure in 1991, 1994 and 1998.• Break down the evaluation to single measures to be

able to see which successes or problems are due to which measure.

• Consider ‘classic’ transport data (transport mode, etc.) and user travel behaviour data (modal split, trip rates, etc.).

• Evaluate successes or disappointments of the project planning and decision-making process and consider these during implementation (e.g. strategic planning by the project leader, citizen participation, etc.).

Source: Guidemaps Handbook, Volume 1: Concepts and Tools, p. 60. www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

Source: Saada / Schneider

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ACTIVITy 11.3: IDENTIfy NEW CHAL-LENGES for NEXT SUmP GENErATIoN

rATIoNALEBefore starting the work on the next generation of your Sustainable Urban Mobility Plan, the lessons learnt so far should be reflected with an eye to new challenges ahead for urban transport and mobility. This can help to optimise the planning process and the measure selec-tion in the future. Experience from countries where sustainable urban mobility planning has been obligatory for some years (LTP in the UK, PDU in France) shows that each planning cycle helps to improve the expertise on sustainable urban mobility planning and to increase the effectiveness of the next planning round. A first analysis of challenges with the next Sustainable Urban Mobility Plan generation can influence the design of the new planning process and close the circle between the current and the new Sustainable Urban Mobility Plan.A further motivation for considering the direction of the next generation Sustainable Urban Mobility Plan is to aim for stronger integration of other policy areas in future plans.

AImS • Get prepared for the next planning round. • Reflect on experiences with current planning cycle

with a view to new challenges ahead.

TASkS• Identify new challenges that have developed during

the implementation phase (e.g. through discussion with key stakeholders, data analysis).

• Discuss with key stakeholders how lessons learnt in current planning cycle can help to better respond to these challenges.

• Consider how policies in other areas could be used to create synergies with mobility policy (land use, energy, environment, economic development, social inclusion, health and safety).

• Get prepared to develop the next generation of your Sustainable Urban Mobility Plan.

TImING AND CoorDINATIoN• Before starting development of a new Sustainable

Urban Mobility Plan (still within the period of imple-menting the current plan).

CHECkLISTNew challenges ahead for urban transport and mobility identified.Lessons learnt from current planning cycle used for development of next Sustainable Urban Mobility Plan.

EXAmPLE

LILLE, frANCE: PrEPArING THE SECoND PDUAt the end of 2005, as prescribed by law, the conurba-tion of Lille evaluated its Sustainable Urban Mobility Plan from the year 2000. As a result of this evaluation and new developments at the national level, such as, for example, the national Grenelle d’Environnement (Environment Debate), the conurbation decided to initi-ate a revision in 2006. The results of a general mobil-ity survey in Greater Lille revived the thematic working groups of the first PDU. They were asked to revise and bring in new ideas for the second Sustainable Urban Mobility Plan, which was to cover the period from 2010 to 2020. These thematic working groups met regularly over a four-year period from 2006 to 2010 to discuss the sub-themes and content of the new Sustainable Urban Mobility Plan.For more details see Annex C.

Source: Active Access / Harry Schiffer

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ANNEX A: GLoSSAry

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Concept/Abbreviation Explanation

Accessibility The accessibility of an activity to an individual is the ease with which the individual can get to the places where that activity can be performed.

Alternative scenarios Describe developments resulting from different choices of policies and measures.

AOTU Autorité organisatrice de transport urbain (Urban Transport Authority in France)

Assessment Judgement of project performance against milestones and required outputs, at various points during the Sustainable Urban Mobility Plan process or after implementation.

Business-as-usual scenario Describes development if actions that are already programmed are implemented.

Citizen participation Encouraging and enabling citizens to join the debate and collective decision making via a range of tools.

Do-nothing scenario Describes development if nothing is done at all (only prediction of exogenous trends).

Engagement The process of identifying stakeholder groups and incorporating their concerns, needs and values at appropriate points in the planning process.

Ex-ante evaluation (appraisal) A process of assessing how well a scheme or strategy will likely perform. It can assist in making efficient choices between options.

Ex-post evaluation Reviews the sustainable urban mobility planning and implementation stages, and the overall results of the decision-making process.

Gender equity Giving women and men the same opportunities, rights and responsibilities in the field of transport.

Indicator A defined piece of data (usually quantitative) that is used to monitor progress in achieving a particular objective or target. For example, road accident numbers are one indicator of safety.

Integrated approach Integration of practices and policies between transport modes, policy sectors, public and private agencies, authority levels and between neighbouring authorities.

Land use The function of a given area of land. Examples of types of land use include: residential, industrial, commercial, agricultural and recreational (also mixed use forms).

LAURE Loi sur l´air et l'utilisation rationelle de l´énergie. French law on clean air and rational use of energy of December 1996 that made it obligatory for all agglomerations with more than 100,000 inhabitants to develop a PDU.

LOTI Loi des transports intérieurs. French law on domestic transport, adopted in December 1982.

LTP Local Transport Plan in England and Wales.

Model A (mathematical) representation of the relationships within the transport system (also linked to land use); widely used to predict the outcomes of transport strategies.

ANNEX A – GLoSSAry

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Concept/Abbreviation Explanation

Monitoring An ongoing measurement of progress through the collection of new data and/or collation of existing data sources.

Objectives A broad statement of the improvements which a city is seeking. Objectives specify the directions for improvement, but not the means of achieving it.

Outcome indicator Measures the impacts, benefits and changes that are experienced by different stakeholder groups during or after the implementation of a project.

Participatory approach Involving citizens and stakeholders from the outset and throughout the process of decision making, implementation and evaluation, building local capacities for handling complex planning issues, and ensuring gender equity.

PDU Plan de Déplacements Urbains in France.

PMUS Plan de Movilidad Urbana Sostenible in Spain.

PUM Piano Urbano della Mobilità in Italy.

Skill management plan A strategy that outlines and explains how the required skills will be made available and maintained throughout the sustainable urban mobility planning process. The plan should identify internal and external individuals or organisations that can be assigned to certain tasks.

SMART principles Specific, Measurable, Achievable, Realistic and Time-related.

Social inclusion Considering the needs of the whole community including vulnerable groups such as children, disabled people, elderly, low income households, minority groups, etc. Guarantees equal access to public services, affordability and availability of related mobility options. Develops an inclusive labour market and facilitates employment through transport-related measures.

SRU Loi solidarité et renouvellement urbains French solidarity and urban renovation law of December 2000 that reinforced the PDU as an urban mobility planning instrument.

Stakeholder Any individual, group or organisation affected by a proposed project, or who can affect a project and its implementation. This term includes the general public, as well as a wide range of other groups (e.g. businesses, public authorities and special interest groups).

Stakeholder involvement/ engagement

The involvement of individuals, groups and organisations, to varying degrees, in aspects of the transport decision-making process through a variety of tools.

SUMP Sustainable Urban Mobility Plan

Target The aimed-for value of an indicator. Targets are the material expression of the policy choices made. Focusing on selected topics (indicators), they define a development corridor between “now” and a future “then.”

Vision Provides a qualitative description of a desired urban future and serves to guide the development of suitable measures in sustainable urban mobility planning.

Work plan A document setting out a detailed and realistic series of actions to be undertaken, with an indication of resource use and time scales, against which progress can be measured.

Source of Glossary: based on PILOT SUTP-Manual, GUIDEMAPS handbook and the PROSPECTS Decision-Makers’ Guidebook

ANNEX A – GLoSSAry

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ANNEX b: rEfErENCE LIST

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AUCAmE (Agence d’étude d’Urbanisme de Caen-métropole), 2010: Le Plan de Déplacements Urbains (PDU), Qu’en Savons-Nous ? N°27, AUCAME, Caen, octobre 2010. Source: www.aucame.fr/web/publications/quen_savons_nous/fichiers/QSN027_PDU.pdf

bruxellesmobilité, 2012: Plan Stratégique pour le transport de marchandises en région de Bruxelles-Capitale – Projet de plan, Bruxellesmobilité, Bruxelles, 2012. Source: www.bruxellesmobilite.irisnet.be/articles/la-mobilite-de-demain/plan-transport-de-marchandises

bUSTrIP, 2007: Moving sustainably – Guide to Sustainable Urban Transport Plans.Source: www.movingsustainably.net/

CENTro - West midlands Integrated Transport Authority, 2011: West Midlands Local Transport Plan (2011 - 2026) - ‘Making the Connections’. Source: www.centro.org.uk/LTP/LTP.aspx

CErTU, 1996: Plans de déplacements urbains PDU – guide, Lyon, 1996.Source: www.certu-catalogue.fr/plans-de-deplacements-urbains-guide.html

CErTU, 2006: Transport et mobilité, les dossiers du CERTU n°146”, La concertation dans les PDU: pourquoi? Avec Qui? Comment?, Lyon, janvier 2006. Source: www.certu-catalogue.fr/concertation-dans-les-pdu-la.html

CErTU, 2012: PDU. The French urban mobility plan – integrating transport policies, CERTU Fact Sheet 2012/73, author Nicolas Merle, CERTU. Source: www.certu-catalogue.fr/pdu-the-french-urban-mobility-plan-integrating-transport-policies.html

CErTU, 2013: 30 years of sustainable urban mobility plans (PDU) in France, CERTU Fact Sheet 2013/23, author Nicolas Merle, CERTU. Source: www.certu-catalogue.fr/mobilites-et-transports-le-point-sur-n-27-30-ans-de-pdu-en-france.html

CiViTAS-CATALIST Project, 2012: CiViTAS Guide for the Urban Transport Professional – Results and Lessons of Long-Term Evaluation of the CIVITAS Initiative, 2012. Sources: www.civitas.eu/guide_ebook/index.php and www.civitas-initiative.eu/docs/2086/CIVITAS_Guide_For_The_Urban_Transport_Professional.pdf

CiViTAS-ELAN, 2012: Citizen Engagement in the Field of Mobility – CiViTAS-ELAN Work and Lessons Learned Related to Citizen Engagement, Source: http://civitas.eu/docs/file/citizen_engagement_in_the_field_of_mobility.pdf

CiViTAS-VANGUArD Project, 2011: Involving Stakeholders: Toolkit on Organising Successful Stakeholder Consultations, CiViTAS Handbooks. Source: www.eltis.org/docs/tools/Civitas_stakeholder_consultation_brochure.pdf

Council of the European Union, 2006: Renewed EU Sustainable Development Strategy, 15/16 June 2006. Source: http://register.consilium.europa.eu/pdf/en/06/st10/st10917.en06.pdf

Council of the European Union, 2010: Council conclusions on Action Plan on Urban Mobility, 3024th Transport, Telecommunications and Energy Council meeting, Luxembourg, 24 June 2010. Source: http://ec.europa.eu/transport/themes/urban/urban_mobility/doc/2010_06_24_apum_council_conclusions.pdf

Department for Transport (Uk), 2009: Guidance on Local Transport Plans, July 2009.Source: http://webarchive.nationalarchives.gov.uk/20110509101621/http:/www.dft.gov.uk/adobepdf/165237/ltp-guidance.pdf

DISTILLATE Project, 2005: Improved Indicators for Sustainable Transport and Planning, Deliverable C1 Sustain-able Transport Indicators: Selection and Use. Source: www.its.leeds.ac.uk/projects/distillate/outputs/reports.php

ANNEX b – rEfErENCE LIST

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Dundee City Council, 2000: Local Transport Strategy, October 2000.Source: www.dundeecity.gov.uk/dundeecity/uploaded_publications/publication_1418.pdf

European Commission, 2006: Thematic Strategy on the Urban Environment (includes Annex, see European Commission, 2007). Source: http://ec.europa.eu/environment/urban/urban_transport.htm

European Commission, 2007: Sustainable Urban Transport Plans - Preparatory Document in relation to the follow-up of the Thematic Strategy on the Urban Environment, Annex, 25 September 2007. Source: http://ec.europa.eu/environment/urban/pdf/transport/2007_sutp_annex.pdf

European Commission, 2009: Action Plan on Urban Mobility COM (2009) 490/5.Source: http://ec.europa.eu/transport/themes/urban/urban_mobility/action_plan_en.htm

European Commission, 2011: WHITE PAPER. Roadmap to a Single European Transport Area – Towards a competitive and resource efficient transport system. COM(2011) 144 final. Source: http://ec.europa.eu/transport/themes/strategies/2011_white_paper_en.htm

European Parliament and Council of the European Union, 2003: Directive 2003/35/EC on providing for public participation in respect of the drawing up of certain plans and programmes relating to the environment and amending with regard to public participation and access to justice. Council Directives 85/337/EEC and 96/61/EC, 26 May 2003. Source: http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2003:156:0017:0024:EN:PDF

Expert Working Group on Sustainable Urban Transport Plans, 2004: Final Report, Deliverable 4, author Marc Wolfram, Rupprecht Consult. Source: http://ec.europa.eu/environment/urban/pdf/final_report050128.pdf

GArT 2005a: Transport public et déplacement dans les schéma de Cohérence territoriale», Actes du colloque organise le 13 septembre 2005, Paris, 2005. Source: www.fnau.org/file/news/Actes20GARTFNAU.pdf

GArT, 2005b: Les Plans de Déplacements Urbains, Bilan et Perspectives, Paris, 2005.

GArT, 2010: Plan de Déplacements Urbains: Panorama 2009, Paris, avril 2010. Source: www.gart.org/S-informer/Nos-publications/Plans-de-deplacements-urbains-panorama-2009-resultat-d-enquete-et-perspectives/(language)/fre-FR

Gemeente Eindhoven 2009: Maak’t mee!, Jaarverslag Uitvoeringsprogramma Burgerparticipatie 2009.

GUIDEmAPS Project, 2004: Successful transport decision-making – A project management and stakeholder engagement handbook. Source: www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

Helsinki region Transport, 2011: Helsinki Region Transport System Plan HLJ 2011.Source: www.hsl.fi/EN/hlj2011

king baudouin foundation and flemish Institute for Science and Technology Assessment (viWTA), 2006: Participatory Methods Toolkit – A Practitioner’s Manual. Source: www.kbs-frb.be/uploadedFiles/KBS-FRB/Files/EN/PUB_1540_Participatoty_toolkit_New_edition.pdf

Lille métropole, 2011: PDU – Plan de Déplacements Urbains 2010-2020 – Eléments clés, adopté en avril 2011.Source: www.lillemetropole.fr/index.php?p=1502&art_id

ministère délégué à la Sécurité sociale, aux Personnes âgées, aux Personnes handicapées et à la famille, 2006: Loi Handicap : 1 an après; Communiqué de presse, Ministère délégué à la Sécurité sociale, aux Personnes âgées, aux Personnes handicapées et à la Famille, Paris, février 2006. Source: www.autisme-france.fr/offres/file_inline_src/577/577_P_21066_1.pdf

PILoT Project, 2007: Sustainable Urban Transport Plans – SUTP Manual, Guidance for Stakeholders.Source: www.pilot-transport.org/fileadmin/WP2/Pilot_EN_WEB.pdf

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ProSPECTS Project, 2005: A Decision Makers’ Guidebook - Developing Sustainable Urban Land Use and Trans-port Strategies, revised version. Source: www.ivv.tuwien.ac.at/fileadmin/mediapool-verkehrsplanung/Diverse/Forschung/International/PROSPECTS/DMG_English_Version_2005.pdf

rupprecht Consult, 2005: SUTP Efficiency Study”: Sustainable Urban Transport Plans (SUTP) and urban envi-ronment: Policies, effects, and simulations – Review of European references regarding CO2 emissions, Final Report, 10 October 2005. Source: http://ec.europa.eu/environment/urban/pdf/sutp.pdf

rupprecht Consult and Edinburgh Napier University, 2012: State-of-the-Art of Sustainable Urban Mobility Plans in Europe, revised version, September 2012. Source: www.eltis.org/docs/sump_library/eltisplus_state-of-the-art_of_sumps_in_europe_sep2011_FINAL.pdf

UN-Habitat, 2001: Tools to Support Participatory Urban Decision Making, Nairobi, 2001.Source: www.unhabitat.org/pmss/listitemdetails.aspx?publicationID=1122

West of England Partnership, 2006: West of England Final Joint Local Transport Plan 2006/07-2010/11.Source: www.westofengland.org/transport/joint-local-transport-plan/final-joint-local-transport-plan-200607-201011

West yorkshire Local Transport Plan Partnership, 2006: West Yorkshire Transport Plan 2006/7 to 2010/11.Source: www.wyltp.com/Archive/

West yorkshire Local Transport Plan Partnership, 2011: MyJourney - West Yorkshire Local Transport Plan 2011 - 2026.Source: www.wyltp.com/NR/rdonlyres/1CF40EA9-62D8-4611-964E-C6D1B663628E/0/20121003LTPFullStrategy.pdf

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ANNEX C: GooD PrACTICE EXAmPLESThis annex contains examples that are either introduced or fully included in the main text.

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Phase 1: Preparing wellStep 1: Determine your potential for a successful Sustainable Urban mobility PlanActivity 1.1: Commit to overall sustainable mobility principles....................................................................................98

CiViTAS Forum Network............................................................................................................................................98Covenant of Mayors....................................................................................................................................................98Charter: Connecting with Waterways, a Capital Choice...............................................................................................98

Activity 1.2: Assess the impact of regional/national framework..................................................................................99France: National framework and legal aspects........................................................................................................99

Activity 1.3: Conduct self-assessment.........................................................................................................................100Koprivnica, Croatia: Identify and focus on strengths in order to eliminate weaknesses.........................................100 The BUSTRIP peer review methodology.....................................................................................................................100

Activity 1.4: Review availability of resources...............................................................................................................101Örebro, Sweden: Promoting a new way of thinking....................................................................................................101Bristol, England: Skill management in Joint Local Transport Plan (JLTP) 2005/6 – 2010/11...............................102France: Costs of PDU development...........................................................................................................................102Aachen, Germany: Cooperation between the city authority and the chamber of industry and commerce to finance a mobility manager .......................................................................................................102France: Responsibilities for PDU (Plans de Déplacements Urbains) development.................................................103

Activity 1.5: Define basic timeline.............................................................................................................. .................104France: Timing example for PDU development.........................................................................................................104

Step 2: Define the development process and scope of planActivity 2.1: Look beyond your own boundaries and responsibilities.........................................................................105

England: Joint Local Transport Plans.................................................................................................................... 105England: West Midlands Local Transport Plan.......................................................................................................105England: West Yorkshire Local Transport Plan......................................................................................................105France: Plans de Déplacements Urbains (PDUs)...................................................................................................105Brussels, Belgium: Expert helps companies to think outside the box...................................................................105

Activity 2.2: Strive for policy coordination and an integrated planning approach......................................................106West Midlands, England: Joint Officer Group Working .........................................................................................106Kouvola region, Finland: Inter-sectoral working group.........................................................................................106Budapest, Hungary: Fitting a mobility plan into the overall municipal policy framework........................................106Île-de-France: City logistics - a particular need for an integrated approach...........................................................107

Activity 2.3: Plan stakeholder and citizen involvement...............................................................................................107Gent, Belgium: Communication plan......................................................................................................................107Aberdeen, UK: Winner of Sustainable Urban Mobility Plan Award focusses on citizen and stakeholder participation.................................................................................................................108Odense, Denmark: Stakeholder and citizen communication.....................................................................................108Eindhoven, The Netherlands: Planning stakeholder and citizen involvement..........................................................109Erfurt, Germany: Citizen involvement in developing local transport plan..............................................................109

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Budapest, Hungary: Stakeholder consultations for the Heart of Budapest Programme..........................................111Step 3: Analyse the mobility situation and develop scenariosActivity 3.1: Prepare an analysis of problems and opportunities...............................................................................112

Helsinki, Finland: Status analysis in the Helsinki Region Transport System Plan (HLJ 2011)..............................112Turku, Finland: Baseline review methodology in BUSTRIP project...........................................................................112

Activity 3.2: Develop scenarios.....................................................................................................................................113West Yorkshire, England: Scenarios in the Local Transport Plan (LTP2, 2006 – 2011)..........................................113Zaragoza, Spain: scenarios for the city’s urban mobility in the sustainable mobility plan....................................114Parma, Italy: Scenario development.........................................................................................................................114

Phase 2: rational and transparent goal settinGStep 4: Develop a common vision Activity 4.1: Develop a common vision of mobility and beyond...................................................................................116

Cambridgeshire, England: Vision Statement......................................................................................................... 116Lille, France: Vision building.....................................................................................................................................116Gent, Belgium: ‘De Fiets van Troje’ – Bottom-Up Mobility Visioning.........................................................................116Brussels, Belgium: Strategic plan for the transport of goods in the Brussels Capital Region...............................117

Activity 4.2: Actively inform the public.........................................................................................................................117Lille, France: Stakeholder and citizen involvement in PDU development.................................................................117Valdemoro, Spain: Informing the public.....................................................................................................................118Koprivnica, Croatia: Constant public engagement and information for maintained public and political support......118

Step 5: Set priorities and measurable targetsActivity 5.1: Identify the priorities for mobility.............................................................................................................119

France: Overall general objectives for PDUs..........................................................................................................119UK: Strategic policy framework for Local Transport Plans (national transport goals).........................................119West Yorkshire: Local Transport Plan objectives................................................................................................... 119

Activity 5.2: Develop SMART targets............................................................................................................................120Theoretical example: Target for tackling congestion.................................................................................................120Cambridgeshire, England: Targets and trajectories in LTP....................................................................................120

Step 6: Develop effective packages of measuresActivity 6.1: Identify the most effective measures......................................................................................................122

Dundee, Scotland: Use of a simple model..............................................................................................................122Activity 6.2: Learn from others’ experience................................................................................................................122

European NICHES project: Exchange on implementation of innovative transport concepts...................................122European SUGAR Project - Sustainable Urban Goods Logistics Achieved by Local and Regional Policies............122

Activity 6.3: Consider best value for money................................................................................................................122Greater Nottingham, England: Local Transport Plan 2 – Major Scheme Assessment............................................122

Activity 6.4: Use synergies and create integrated packages of measures................................................................123London, England: Congestion charging – the need for an integrated approach......................................................123Krakow, Poland: Packaging of measures in CiViTAS.................................................................................................123

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Phase 3: Elaborating the planStep 7: Agree on clear responsibilities and allocate budgetsActivity 7.2: Prepare an action and budget plan.........................................................................................................124

West of England: LTP2 – Implementation Programme..............................................................................................124Step 8: build monitoring and assessment into the planActivity 8.1: Arrange for monitoring and evaluation...................................................................................................125

West Yorkshire, England: Monitoring of targets and indicators.................................................................................125Toulouse, France: Arranging for monitoring and evaluation.....................................................................................125

Step 9: Adopt Sustainable Urban mobility PlanActivity 9.1: Check the quality of the plan...................................................................................................................127

Lille, France: Plan structure.....................................................................................................................................127Activity 9.2: Adopt the plan..........................................................................................................................................128

West of England: Timetable for adoption of a Joint Local Transport Plan.............................................................128Activity 9.3: Create ownership of the plan...................................................................................................................128

West of England: 6th Joint Transport Forum, Joint Local Transport Plan 3..........................................................128Phase 4: Implementing the planStep 10: Ensure proper management and communication (when implementing the plan)Activity 10.1: Manage plan implementation................................................................................................................129

Budapest, Hungary: Coordination among involved parties........................................................................................129Activity 10.2: Inform and engage the citizens.............................................................................................................129

Gent, Belgium: Actively informing the public about the adaptation of the railway station.........................................129Zagreb, Croatia: Involving stakeholders and citizens in designing a new interchange............................................130

Activity 10.3: Check progress towards achieving the objectives................................................................................131Aachen, Germany: Monitoring implementation through regular status meetings.....................................................131Vitoria-Gasteiz, Spain: Checking progress towards achieving objectives.................................................................131

Step 11: Learn the lessonsActivity 11.2: Review achievements – understand success and failure.....................................................................132

Toulouse, France: Starting point for developing a new plan...................................................................................132Erfurt, Germany: Reviewing the achievements of a local transport plan...............................................................132

Activity 11.3: Identify new challenges for next Sustainable Urban Mobility Plan generation...................................133Lille, France: Preparing the second PDU...............................................................................................................133

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ACTIVITy 1.1: CommIT To oVErALL SUSTAINAbLE mobILITy PrINCIPLESCIVITAS forUm NETWorkCurrently there are 218 member cities in the CiViTAS Forum Network that have signed the CiViTAS Declara-tion. The CiViTAS Forum is open to all cities that want to learn more about the usefulness of individual measures that support clean urban transport, and the best ways to combine and integrate them on a large scale. Participating cities have to prove their political and technical commit-ment to introduce ambitious, integrated urban transport strategies. Specifically, this means that the city plans to• achieve a significant change in the modal split, in

favour of sustainable transportation modes;• follow an integrated approach, by addressing as

many of the categories of CiViTAS instruments and measures as possible in its policy.

Each city must commit itself to the introduction of an ambitious, sustainable urban transport policy. This commitment must be politically endorsed in the CiViTAS Forum Declaration by the signature of a local politician who has executive power (Councillor or (Vice) Mayor). For details see: http://civitas.eu/cms_network.phtml?id=371

CoVENANT of mAyorSThe European Union (EU) is leading the global fight against climate change, and has made it a top priority. Its ambitious targets are spelt out in the EU Climate Action and Energy Package, which commits Member States to curb their CO2 emissions by at least 20% by

2020. Signatories of the Covenant of Mayors contribute to these policy objectives through a formal commitment to go beyond this target through the implementation of a Sustainable Energy Action Plan.Details see: www.eumayors.eu

CHArTEr: CoNNECTING WITH WATErWAyS, A CAPITAL CHoICEFive European waterborne capitals want to prove that they play their role as primary node in a sustainable co-modal transport network. They want to be front-runners not only in organising sustainable passenger transport, but also in achieving green and CO2 free freight supply, distribution and logistics. In September 2011, Brussels, Berlin, Budapest, Paris and Vienna, five waterborne European capitals, have decided to further “activate” their connection with the waterway flowing through their city. They realised that the inland waterway in their town can offer a sustain-able and efficient solution for bringing goods in and out of their city, avoiding as such the congestion barrier surrounding these big agglomerations. Moreover, by using the water more, these cities hope to contribute to achieving CO2 free logistics, one of the goals of the European Transport Policy for the years to come. To enhance the role of waterway transport, the political authorities of these European capitals will step up the dialogue with the inland port authorities and take the necessary decisions in view of tackling the growing chal-lenges in terms of urban freight supply and distribution. To mark their engagement, the five European capitals and their inland ports signed up to the ‘Connecting with Waterways: a Capital Choice’ charter. The charter, an initiative of Minister Brigitte Grouwels of the Brus-sels-Capital Region in cooperation with the European Federation of Inland Ports (EFIP) and Inland Navigation

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Source: www.civitas-initiative.eu

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Europe (INE), aims to realise the EU ambition of achiev-ing carbon neutral logistics in major urban centres by 2030. In March 2011, the Italian city of Pisa decided to join the original five European cities. Being at the same time one of Italy’s most important tourist attractions and hosting one of its oldest universi-ties, Pisa is faced with seasonal variations in popula-tion and thus fluctuations in the need for freight supply. This motivates the city and port authorities of Pisa to reflect on ways to enhance the potential of the Navicelli Canal and the river Arno linking Pisa with the port of Rovigo and the sea.Source: Isabelle Ryckbost (European Federation of Inland Ports) and Karin de Schepper (Inland Navigation Europe)

ACTIVITy 1.2: ASSESS THE ImPACT of rEGIoNAL/NATIoNAL frAmEWorkfrANCE: NATIoNAL frAmEWork AND LEGAL ASPECTSThe first development of the “Plans de Déplacements Urbains” (PDUs) – the French Sustainable Urban Mobil-ity Plan – followed the adoption of the Loi des trans-ports intérieurs (Law on domestic transport; LOTI) in December 1982. This law stipulates the goal, general objectives and orientations of the PDUs. The general goal of a PDU is to ensure a sustainable equilibrium between the needs for mobility and accessibility with the protection of the environment and health. The Loi sur l’air et l’utilisation rationelle de l’énergie (Clean air and rational use of energy law; LAURE) of December 1996 made it obligatory for all agglomerations with more than 100,000 inhabitants to develop a PDU.

Source: www.sxc.hu | Pascal THAUVIN

Transport authorities in agglomerations with less than 100,000 inhabitants may choose to develop a PDU on a voluntary basis. Several such authorities have chosen to do so; others have developed similar documents, although they were not legally obligated to do so (e.g. Schéma de Déplacement Urbain, or Politique Globale de Déplacement). CERTU – the French Centre for the Study of Urban Planning, Transport and Public Financ-es states that in 2012, 60 out of 90 compulsory PDUs were approved. In addition, in smaller agglomerations (< 100,000 inhabitants), 30 voluntary PDUs and another 50 simplified plans have been drafted.The Loi solidarité et renouvellement urbains (soli-darity and urban renovation law; SRU) of December 2000 reinforced the PDU as an urban mobility plan-ning instrument. This legislation enlarged the number of mobility issues to be dealt with, and also made it a reference document for mobility, urban development, social cohesion and environmental protection. There-with, the PDU changed from a “simple” forward-look-ing document into an integrative programming docu-ment of infrastructures and accompanying measures.

The law also imposed the inclusion of a more detailed financial plan and a calendar for the integrated actions and activities. Finally, the law requires an evaluation and review of the PDU at the latest five years after the final approval of the plan. Most metropolitan authorities have set up a PDU observatory that annually evaluates the progress made in the realisation of different PDU activities. The PDU should also be compatible with a

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range of other plans and strategies such as those on urban development, on air quality and climate protec-tion, on territorial development, on higher level trans-port and road development schemes, on access for the disabled and the equality act and on mobility manage-ment/commuter plans. An interesting new development is that the “Law Grenelle 2” (2010) imposed the require-ment to measure CO2 levels before the implementation of a Sustainable Urban Mobility Plan and again after five years. This evaluation supplements the 2005 regulation that obliges an environmental impact assessment to be carried out during the elaboration of a PDU.Source: Rupprecht Consult, based on: Plan de Déplacements Urbains: Panorama 2009, GART, Paris, April 2010. Les Plans de Déplacements Urbains, Bilan et Perspectives, GART, Paris, 2005. Transport public et déplacement dans les schéma de Cohérence territoriale, Actes du colloque organisé le 13 septembre 2005, GART, Paris, 2005. Loi Handicap: 1 an après, Conférence de presse, Phil-lippe Bas, Ministère délégué à la Sécurité sociale, aux Personnes âgées, aux Personnes handicapées et à la Famille, 9 February 2006. AUCAME, le Plan de Déplacement Urbain (PDU), Que savons nous, N°27, Caen, October 2010. PDU. The French urban mobility plan – inte-grating transport policies: CERTU Fact Sheet 2012/73, author Nicolas Merle, CERTU. 30 years of sustainable urban mobility plans (PDU) in France: CERTU Fact Sheet 2013/23, author Nicolas Merle, CERTU.

ACTIVITy 1.3: CoNDUCT SELf- ASSESSmENTkoPrIVNICA, CroATIA: IDENTIfy AND foCUS oN STrENGTHS IN orDEr To ELImINATE WEAkNESSESAt the very beginning of the Active Access project (www.active-access.eu) in which Koprivnica partici-pated to promote cycling and walking, a detailed status-analysis was carried out. This was based on a self-assessment carried out by the municipality itself, an extensive consultation process with a range of stakeholders as well as a public survey. The public survey was conducted repeatedly, targeting those who walk and cycle regularly, as well as those who prima-rily drive their cars. The self-assessment revealed that the city has excellent conditions to promote sustain-able mobility. The urban structure is level, compact and has enough space to install an extensive bicycle network. Already now, 30% of the population walk or cycle regularly. 70% of school children go to school using public transport, cycling or going by foot. In the summer vacation period, the number of pedestrians and cyclists even outnumbers that of cars. The city’s

mobility plan attempts to eliminate weaknesses by focusing on these strengths. When car drivers were asked in the public survey whether they would change their mobility patterns if there was a proper infrastruc-ture in place, there was overwhelming support. All in all, a solid self-assessment was crucial in choos-ing the right focus for Koprivnica’s mobility planning and assured great public acceptance also during the implementation phase.

Eltis case studies with more information on Koprivnica: www.eltis.org/index.php?id=13&lang1=en&study_id=3118Source: Gábor Heves, Regional Environmental Center for Central and Eastern Europe

THE bUSTrIP PEEr rEVIEW mETHoDoLoGyThe BUSTRIP methodology was designed to assist cities in the development and implementation of sustainable urban transport plans and actions.BUSTRIP peer reviews are conducted by experts from other cities on the progress made by a municipality towards an agreed benchmark of sustainable urban transport. The ‘BUSTRIP SUTP Benchmark’ was adapted from the final report of the EU Expert Working Group on Sustainable Urban Transport Plans 2004. The benchmark described the characteristics that should be evident within Sustainable Urban Transport Plans. As a first step of the peer review process the cities prepared self-assessment reports describing the progress being made in the municipality towards sustainable urban transport. The self-assessment reports included the municipality profile, the drivers

Source: City of Koprivnica photo gallery

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and impacts related to urban transport, and the gap analysis describing the processes the city had used in preparing its existing transport related plans, strategies, actions and targets. This description was compared to the ‘ideal’ characteristics of the benchmark for prepar-ing SUTPs. The self-assessment served as background information for a peer review team that was nominated specifically for each partner city.

The peers desk-reviewed the self-assessment report. Then they visited the city for 3–5 days and interviewed stakeholders, interest groups, politicians and civil servants. After the visit, the team wrote its peer review report for the city. The self-assessment report and the peer review team’s report were used by the city in the next steps of the planning process and during the prep-aration of the city’s Sustainable Urban Mobility Plan.BUSTRIP peer review methodology document available from: www.movingsustainably.net/Author: Sakari Saarinen, Finland (City of Helsinki)

ACTIVITy 1.4: rEVIEW AVAILAbILITy of rESoUrCESÖrEbro, SWEDEN: PromoTING A NEW WAy of THINkINGThe common view of sustainable transport was not so strong in Örebro when the sustainable urban mobil-ity planning process started. To change the situation, the city used various measures. A capacity-building assessment was carried out in a working group as part of the self-assessment, identifying the knowledge gaps among the employees. The finding was that the munic-ipality has a good detailed knowledge of transport-related issues, but mainly within narrow fields. “For

many professionals a more holistic way of thinking can be a bit of a revolution,” says Per Elvingson, who started as a process manager for sustainable trans-port soon after the assessment.

To facilitate the implementation of sustainable urban transport, a special unit – also responsible for raising awareness among employees and politicians – was set up. The unit has, among other things, planned semi-nars focusing on the reduced need for cars through spatial planning. In general, a new way of thinking is the key. “It must be established, especially among key persons, to make the process more powerful. An important part of capacity building has been getting all key staff to agree on a common analysis of the current situation. In this respect, the Sustain-able Urban Mobility Plan template has been a very good tool.” Meanwhile, it is important to look around at what others are doing beyond municipal borders. “It is very important to provide our decision-makers with

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Source: Sakari Saarinen

Source: City of Örebro

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very practical, good examples that have already been tested.” International cooperation has become more important in this process. Over the past few years, Örebro has focused on exchang-ing experiences. Study visits are an important part of that work. “On a national level, we are trying to build up an informal network for sustainable transport among cities of our own size in the region,” Elvingson says.Source: BUSTRIP Project 2007, Moving sustainably – Guide to Sustain-able Urban Transport Plans, www.movingsustainably.net/

brISToL, ENGLAND: SkILL mANAGEmENT IN JoINT LoCAL TrANSPorT PLAN (JLTP) 2005/6 – 2010/11Ensuring continuous improvement in project manage-ment skills forms a key part of ongoing staff devel-opment within the Councils that joined to develop a common LTP in the Greater Bristol area. Internal programmes of project management development are already in place and key staff across the transport sectors are under regular review to ensure standards are continuously improved.Wider than project management, the authorities are working with internal and external training agencies and local universities to explore further opportunities for both developing existing staff and bringing new trainees into the authorities. Where external expertise is used, the approach is to integrate these staff into the project teams. This approach ensures that through close working within a multi-disciplinary project team, the strengths and skills base of in-house staff are expanded and developed.Skill management is seen as critical to high quality transport planning, which is needed to ensure suffi-cient government funding.JLTP available from: http://travelplus.org.uk/our-vision/joint-local-transport-plan-2

frANCE: CoSTS of PDU DEVELoPmENTThe costs of the development of a PDU differs widely and depends on the scope of the PDU, the availability of existing plans and studies, the nature of the envisaged PDU, and the external assistance required. In France, the authority generally spends between 200,000 and 400,000 EUR on the development of a PDU.

These accounts, however, are not always complete and some hidden costs, or costs covered by external subsi-dies are not included in these figures. Source: Rupprecht Consult, based on GART, 2010: Plan de Déplace-ments Urbains: Panorama 2009, Paris, avril 2010.

AACHEN, GErmANy: CooPErATIoN bETWEEN THE CITy AUTHorITy AND THE CHAmbEr of INDUSTry AND CommErCE To fINANCE A mobILITy mANAGErAn example for thinking outside the box with regard to financial resources is the cooperation between the City of Aachen’s environment department and its chamber of industry and commerce. They have jointly financed a part-time mobility manager since 2008. The basis for this was the Clean-Air Plan, in which many measures were agreed on to promote alternatives to cars, espe-cially for trips to work.The part-time mobility manager is responsible for consulting the chamber’s member companies regard-ing public transport offers and represents the inter-ests of the member companies in the field of mobility management. The mobility manager is funded two-thirds by the City of Aachen and one-third by the cham-ber. The approach of bundling financial resources for running mobility management is unique for Germany and a good example of how public authorities can maximise resources when funding is tight. The joint funding of staff by involved parties should be consid-ered from the beginning to ensure sufficient human resources to set up the plan and to monitor the imple-mentation of measures.More information (in German) available from www.effi-zient-mobil.de/index.php?id=aachenSource: Rupprecht Consult based on input from the City of Aachen

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Source: FGM

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frANCE : rESPoNSIbILITIES for PDU (PLANS DE DéPLACEmENTS UrbAINS) DEVELoPmENTIn France, the Urban Transport Authority (AOTU) is responsible, by law, for the development and imple-mentation of a PDU (=SUMP). The responsible author-ity is often assisted both in the preparation of the work plan and in the development of the PDU itself. Some authorities delegate part of the work to the urban development agency of which they are a member, or

which they select through a call for tender. Others manage the development of the plan themselves while tendering part of the intellectual work to private consultancies.

The regional transport research centres (CETEs) are in general also involved in the elaboration of the PDUs. A number of stakeholders are involved in PDU develop-ment. At a minimum, the following stakeholders should be involved during the different development steps:

Source: Rupprecht Consult, based on “Transport et mobilité, les dossiers du CERTU n°146”, «La concertation dans les PDU: pourquoi? Avec Qui? Comment?», CERTU, Lyon, janvier 2006.

The PDU development stages and stakeholders involved

Stages Actors involved others than the competent authority

Elaboration or revision of the PDU

Actors associated: State; Department; Region

Formalising of the draft PDUActors consulted: State; Department; Region; Municipalities within the geograph-ical area; Other consulted actors on their demand (associations of transport professionals and users, environmental associations, chamber of commerce, etc.)

Official public enquiry Actors consulted: General public (the opinions of the public stakeholders are attached to the draft PDU)

Approval of the PDUThe competent authority approves the PDU, if needed modified following the consultation of the public stakeholders and the report of the public enquiry commission

Implementation of the PDUMunicipalities: compatibility of the local urban development plans, and the road network management; State and department: compatibility with the national and department road network management

Evaluation The competent authority is obliged to evaluate the PDU realisation. It is recom-mended to involve all actors that were involved in the initial development of the PDU

Table: The PDU development stages and stakeholders involved

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ACTIVITy 1.5: DEfINE bASIC TImELINEfrANCE: TImING EXAmPLE for PDU DEVELoPmENTThe development of a PDU is a long exercise of reflec-tion, planning and programming. In the following scheme the different steps are presented together with a hypothetical calendar. It should be noted that on average a local authority takes 36 months to elaborate a plan and have it approved.

Preparation and development steps Time line/ month

Pre-analysis Month 1 to 2

Establishment of a local workgroup, definition of the juridical perimeters Month 3 to 4

Definition of a workplan and (if needed) external assistance Month 5 to 7

Analysis and interpretation Month 8 to 10

Definition of the actions Month 11 to 13

Programming and evaluation Month 14 to 17

Formalising of the draft PDU and juridical recognisition Month 18 to 20

Official consultation and public enquiry Month 21 to 23

Inclusion of potential modifications Month 24

Final approval of the PDU Month 24

Source: Rupprecht Consult based on GART, 2005b: Les Plans de Déplacements Urbains, Bilan et Perspectives, Paris, 2005.

HyPoTHETICAL CALENDAr for PDU PrEPArATIoN IN frANCE

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Table: Hypothetical calendar for PDU preparation in France

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ACTIVITy 2.1: Look bEyoND yoUr oWN boUNDArIES AND rESPoNSIbILITIESENGLAND: JoINT LoCAL TrANSPorT PLANSIn England, a Local Transport Plan (LTP) is a statutory requirement established by the Transport Act 2000. The responsibility for production and delivery of the LTP falls to the Strategic Transport Authority which may be a County Council, Unitary Authority, London Borough Council or Integrated Transport Authority (ITA). Integrated Transport Authorities serve the six largest Metropolitan Areas outside of London (Greater Manchester, Merseyside, South Yorkshire, Tyne and Wear, West Midlands and West Yorkshire). Joint LTPs do not need to follow administrative boundaries but may take economic areas into account and reflect commut-er flows and travel patterns. The West Midlands Local Transport Plan 2011-2016 as well as the West Yorkshire Local Transport Plan Partnership are vivid examples of institutional cooperation in sustainable urban mobility planning.

ENGLAND: WEST mIDLANDS LoCAL TrANSPorT PLANThe West Midlands Local Transport Plan 2011 - 2026 is a statutory document centred on the city of Birming-ham which looks at the transport needs of the Metro-politan Area and sets out a way forward to deliver them through short, medium and long-term transport solu-tions. The LTP sets out how the transport network can play its part in the transformation of the West Midlands economy. The LTP was developed by Centro, the West Midlands Integrated Transport Authority in partner-ship with the seven West Midlands Local Authorities, Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton.

For details see: www.centro.org.uk/LTP/LTP.aspx

ENGLAND: WEST yorkSHIrE LoCAL TrANSPorT PLANThe West Yorkshire Local Transport Plan Partnership developed a 15-year LTP covering the period 2011 to 2026. The plan has been produced by the West York-shire Integrated Transport Authority and West York-shire Passenger Transport Executive, operating under the name Metro, in partnership with the five West

Yorkshire District Councils of Bradford, Calderdale, Kirklees, Leeds and Wakefield totalling about 400 poli-ticians. Each district’s highway, land use and economy department advises the Councils on the LTP. The plan reflects national policy from Central Government, but also the Leeds City Region Transport Strategy and regional geographical and economic priorities. The plan was also shaped by transport operators, the High-ways Agency, Network Rail, businesses, members of the public and others that were consulted during the preparation phase.For details see: West Yorkshire Local Transport Plan 2011-2026, www.wyltp.com/NR/rdonlyres/1CF40EA9-62D8-4611-964E-C6D1B663628E/0/20121003LTPFullStrategy.pdf

frANCE: PLANS DE DéPLACEmENTS UrbAINSThe development of PDUs is well embedded in the urban planning culture of France. The entity respon-sible for the elaboration of these mobility plans is the urban transport authority (Autorité organisatrice de transport urbain (AOTU)). This is often a metropolitan authority, a public transport authority or in some cases an individual municipality. The geographical scope is limited by the public transport service area. In around 80% of the Sustainable Urban Mobility Plans, the plan is developed and managed by a metropolitan authority.Source: Rupprecht Consult, based on «Plan de Déplacements Urbains»: Panorama 2009, GART, Paris, April 2010 (p.9).Brussels,

bELGIUm: EXPErT HELPS ComPANIES To THINk oUTSIDE THE boX The Port of Brussels hired an in-house transport expert to help companies using the waterway or wanting to use the waterway with advice and useful information in view of organising their transport flows differently and achieving a modal shift to more environmentally friendly modes of transport. Source:www.portdebruxelles.be/fr/61/Expert-en-transport

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ACTIVITy 2.2: STrIVE for PoLICy CoorDINATIoN AND AN INTEGrATED PLANNING APProACHWEST mIDLANDS, ENGLAND: JoINT offICEr GroUP WorkINGCentro, the West Midlands Integrated Transport Authority, led the development of the West Midlands Local Transport Plan (LTP) 2011-2026. A monthly LTP Committee was set up to oversee the development of the plan to ensure it was consistent with other local, regional and national policy agendas and responded to local citizens’ needs. The Committee consisted of local politicians and district officers from all the West Midlands District Authorities. These District Authori-ties have responsibility for land use planning, highways and public health and provide therefore strong links with other sectors outside of transport. Source: Steven Keeley, Centro - West Midlands Integrated Transport Authority

koUVoLA rEGIoN, fINLAND: INTEr-SECTorAL WorkING GroUPIn the Kouvola Region of Finland, the Sustainable Urban Mobility Plan was also linked to the regional, the state level and EU policies. “We need to look at policies all the way from the top to the bottom, making the whole process more coherent and influence policies and processes made by regional and national actors,” says Hannu Koverola, Planning Manager for the Kouvola Region Federation of Municipalities.“Sustainable urban transport is one of our priorities. Authorities and organisations that decide on funding also play a key role in implementing policies. The federation of municipalities is present in regional projects in one way or another, either as experts, financer or coordinators.”In Kouvola, an inter-sectoral working group was created as a result of the regional transport plan. The working group has representatives from the Regional Council, the Finnish Road Administration, the Finnish Rail Admin-istration, the State Office and all seven municipalities.After the planning process started, the working group was expanded to include the regional public health services and the regional public environment centre, as well as citizens and other relevant stakeholders.

The group bases its work on an agreement, a letter of intent signed by all relevant parties to implement traf-fic policy in harmony with the Kouvola region transport system plan,” Koverola says.The challenge is to get all parties to stick to this agree-ment. To date, policy coordination has been useful in planning land use. The target is to promote sustain-able modes of transport by making them realistic all the way from cooperating on policies to implementing joint actions with sufficient resources.Source: BUSTRIP Project 2007, Moving sustainably – Guide to Sustainable Urban Transport Plans, www.movingsustainably.net/index.php/movsus:planning_process

bUDAPEST, HUNGAry: fITTING A mobILITy PLAN INTo THE oVErALL mUNICIPAL PoLICy frAmEWorkThe General Assembly of the Municipality of Buda-pest accepted the first transport development plan in 2001. It was revised in 2009 in order to reflect the rapidly changing environment. However, these plans were mainly project-oriented documents with limit-ed involvement of stakeholders in their preparation. In 2012, mainly because of the changes in transport governance, development priorities and the economic crisis, a new revision was needed. During this on-going task the new urban development strategy of Budapest and the available financial resourc-es are taken into account. The integrated transport organising authority, BKK Centre for Budapest Trans-port, plans to develop a new Urban Mobility Plan based on these guidelines and the results of the revision.

Source: Hannu Koverola, Kouvola

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Besides the development plans, the “Heart of Budapest” programme (which was created to revitalise the inner city of Budapest through large-scale traffic calming in 2007) bears most of the characteristics of a Sustain-able Urban Mobility Plan as described in these guide-lines – for example, stakeholders (e.g. local residents and shop owners) were consulted during the develop-ment process. The programme is clearly committed to sustainability by prioritising non-motorised local trans-port and it integrates traffic calming with other issues, most importantly that of local business development and enhancement of the quality of life.More information on the Heart of Budapest programme: www.eltis.org/index.php?id=13&study_id=2961Source: Gábor Heves, Regional Environmental Center for Central and Eastern Europe and László Sándor Kerényi, BKK Centre for Budapest Transport

ÎLE-DE-frANCE: CITy LoGISTICS - A PArTICULAr NEED for AN INTEGrATED APProACHWhile passenger transportation is mainly an activity of public organisations or operators which are controlled by the public service, freight logistics are performed by private organisations; this concerns distribution centres, which are more and more located within the greater belts of cities due to favourable land prices, and it concerns as well the inner-city delivery services. Nevertheless, the population suffers from the emissions, the noise and the congestion generated by many deliveries as well as from the consequences of accidents with vans and trucks. In view of the conflict of interests and negative impacts and image of city logistics, the Île-de-France region has set up a body that brings together all relevant stake-

holders: haulers, transport companies, chambers of commerce and industry, State departments, the City of Paris, regional planning office and the national envi-ronmental agency ADEME. The tasks of this body are to encourage and finance innovative city logistic projects, to bundle transport means and to support multimodal distribution centres. New distribution centres respond to the particular needs of a capital such as Paris while considering the city framework and quality of life of the population. The organisation of rail transport is getting more flexible. The advantage of a navigable waterway – the river Seine – is used to have freight access to the city centre. Distribution centres are connected better to the rail and river network. On a regulation level, road charging is being set up on other roads than highways and a special parking system is being developed, delivery regulations are harmonised within the region in order to avoid ongoing infringement of different incoherent regulations, companies are invit-ed to combine deliveries with the aim of using smaller lorries instead of uncountable delivery vans.All these projects, and their impacts on emissions and congestion, are only possible if the different stakehold-ers, in particular the private ones, are fully involved in the planning procedures.Source: STIF (Syndicat des Transports d’Île-de-France), 2012: Plan de déplacements urbains, Défi 7 : Rationaliser l’organisation des flux de marchandises et favoriser l’usage de la voie d’eau et du train, Conseil Régional d’Île-de-France, février 2012, http://ile-de-france.ademe.fr/Plan-de-deplacements-urbains-PDU.html

ACTIVITy 2.3: PLAN STAkEHoLDEr AND CITIzEN INVoLVEmENTGENT, bELGIUm: CommUNICATIoN PLANThe City of Gent had a communication plan which was written by the PR manager and approved by the College of Mayors and Aldermen (College van burgemeester en schepenen) at the beginning of each year, thus making clear what the communication strategy for the next coming year would be.Source: PILOT manual 2007 – full version, www.pilot-transport.org/index.php?id=48

Source: www.eltis.org

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AbErDEEN, Uk: WINNEr of SUSTAINAbLE UrbAN mobILITy PLAN AWArD foCUSSES oN CITIzEN AND STAkEHoLDEr PArTICIPATIoNAberdeen became the first winner of the European Commission’s Sustainable Urban Mobility Plans Award which, in the year 2012, had its thematic focus on citi-zen and stakeholder participation.While this is not compulsory for Scottish authorities, Aberdeen is part of the Local Transport Plan group and currently preparing a full Sustainable Urban Mobility Plan to follow-up its local transport strategy of 1993. Aberdeen shows an outstanding participatory approach on how to involve stakeholders and citizens in this pro-cess. The Communications plan indicates the appro-priate stages at which stakeholders could be consulted as well as frequency, method and format of commu-nication with stakeholders and citizens. The draft Sustainable Urban Mobility Plan has its key elements drawn from the problems and solutions that Aberdeen City and Shire citizens and stakeholders have identified in workshops followed by online questionnaires as well as in street surveys.

The City Council understands that its role in this exer-cise is to present the views of the population to the Local Members and then coordinate a viable and real-istic strategy. The jury of the Sustainable Urban Mobil-ity Plan Award states that “Aberdeen clearly demon-strates that it deploys all possible tools to connect with stakeholders and citizens. Working with online and paper surveys, publications, web pages, etc. it offers an outstanding package of channels. Especially

its successful use of social media demonstrates the Council’s ambition for innovation and connecting to citizens. Good response rates from citizens prove the appropriate application of the chosen tools.”In addition to the workshops and surveys, Aberdeen issued press releases, radio interviews, posters at libraries and community centres encouraging indi-viduals to respond to surveys, as well as a dedicated webpage (www.aberdeencity.gov.uk/SUMP) and infor-mation on Aberdeen’s Twitter and Facebook accounts and the new Sustainable Urban Mobility Plan specific Twitter and Facebook accounts.Source: http://dotherightmix.eu/documents/2012%20SUM%20campaign%20finalist%20factsheet%20-%20Aberdeen.pdf

oDENSE, DENmArk: STAkEHoLDEr AND CITIzEN CommUNICATIoNIn 2006, the City Council of Odense decided to develop a traffic plan that would lead to the closure of the two biggest through roads of the city and link the centre with the harbour North of town. Previous attempts to close these streets had failed due to concerns about the displacement of huge amounts of through traffic. This time, politicians and civil servants were determined to succeed, but to do so they needed to get all stakehold-ers on board. In 2007, work began on a comprehensive Traffic and Mobility Plan. It started out as a classic traf-fic plan but ended up covering not only roads and cars but people and the quality of life in the city.The City Council identified the citizens living in the area affected by the road closures as the main stakeholders. However, the council also wanted to involve compa-nies and organisations in the city and other large user groups (cycling associations, retailers, sports clubs and associations representing older people and the handicapped). Taking into account that the local stake-holders were not transport experts, the city produced a textbook on traffic planning entitled “The Toolbox”.Realising that not every stakeholder wanted to closely monitor the plan’s development, the city strengthened its communication efforts. In order to avoid opposition later in the process, it was important to keep everyone well informed, even those who did not want to partici-pate in discussions.

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Source: Courtesy of Aberdeen City Council

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The City Council tried to make the traffic plan as visible as possible in the local press and at public events. The Traffic and Mobility Plan was given its own website (www.odense.dk/Topmenu/Borger/ByMiljoe/Byudvikling%20og%20trafik/Planlaegning/Trafik%20i%20Odense/Trafik-%20og%20mobilitetsplanen.aspx), which made public all meeting minutes, political deci-sions and relevant news. On three occasions during the development of the Traffic and Mobility Plan, the council displayed posters in the city informing citizens about it.As a result of this process, the Traffic and Mobility Plan was finally approved unanimously by the City Coun-cil. Odense has been involved in a large number of road construction projects which have caused confu-sion and opposition among citizens living close to the construction sites and have even raised some political doubts about the project. This experience shows that a good level of information and stakeholder engagement should be maintained not only for the planning phase, but throughout the whole process (> Activity 10.2).

Source: CIVITAS VANGUARD (2011). Involving Stakeholders: Toolkit on Organising Successful Stakeholder Consultations, CiViTAS Handbooks, www.eltis.org/docs/tools/Civitas_stakeholder_consultation_brochure.pdf.

ErfUrT, GErmANy: CITIzEN INVoLVEmENT IN DEVELoPING LoCAL TrANSPorT PLANFor the development of its first local transport plan (Verkehrsentwicklungsplan – VEP), the City of Erfurt, Germany made attempts to involve residents in the development of the plan. Citizens showed little interest in the planning process – but raised objections to some measures when they came to be implemented. This was

largely due to the fact that the concept of consultation was new to them. In the former German Democratic Republic, the public were told about, rather than involved in, decisions. Consequently, Erfurt’s planners and citi-zens had little experience of community participation. It was a new tool for planners and local residents were not used to be involved, so there was a learning process on both sides. The grass-roots campaigns that had sprung up after the end of the GDR had died down within three years of reunification. Problems such as unemployment and housing occupied people’s time and energy instead. Some community organisations, such as associations of disabled people, did however make useful contributions.In order to achieve an open planning process and involve different viewpoints, two working groups were set up. One comprised members of relevant municipal depart-ments, such as the town planning unit and the environ-mental office, and was chaired by the department of transportation. The other consisted of members of the political parties represented in the town council. Outside bodies such as the local public transport operator were also involved in the decision-making process. Council-lors adopted the first VEP in spring 1994. At that time, the city council decided to expand the plan to include the districts added to the city in recent boundary changes.The second VEP was drawn up between 1995 and 1997, with input from officials from the new districts. It was adopted by the city council in January 1998. For this second plan, the participation process was carried out in steps. After a general discussion, on-site discussions with stakeholders and citizens took place in several town districts. This meant that planners obtained more practical and site-specific input from local politicians, experts and citizens living in the area.Source: GUIDEMAPSHandbook, www.osmose-os.org/documents/316/GUIDEMA PSHandbook_web[1].pdf

EINDHoVEN, THE NETHErLANDS: PLANNING STAkEHoLDEr AND CITIzEN INVoLVEmENTThe City of Eindhoven established an Executive Programme on Citizen Participation called “Maak‘t mee!” (Freely translated: “Cooperate!”), drafted and approved by the City Council in 2008 for a two-year period (2008-2010). Its main strategic objectives were improving interactive governance and strengthening active citizenship through

Source: City of Odense

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improving cooperation with citizens and encouraging and empowering citizens to be actively involved in their city. Citizens were approached via various ways and means, sometimes only informing, sometimes giving citizens actual decision-making rights. The executive programme defined every step and determined which method needed to be used at what time.The city also trained its employees at regular inter-vals, organising an internal course on how to deal with participation and citizen communication, supported by an internal website with good practices, tips and tricks and a helpdesk.The programme made extensive use of existing city-wide or area-based networks. Every borough also had its own supporting point, run by volunteers (supported by a manual) and targeting all citizens.

There was a constant flow of information from and to citizens via e-participation. Through the Digital Panel, more than 3000 citizens were able to give their opin-

ions on various topics, ranging from very concrete policy options to city-wide master plans. The city also constantly evaluated its digital communication strat-egy and activities with the help of citizens’ opinions. In addition, the city actively distributed a Guidebook on Citizen Participation which provided information on all participation possibilities and events.Citizens were activated via projects such as ‘The Street Decides’ and ‘Healthy in the Neighbourhood’, in which citizens were encouraged to take responsibility for their own living area. Via the project ‘Code of Conduct’, the city investigated ways to increase the feeling of responsibility and involvement amongst citizens (e.g. in apartment buildings, on neighbourhood squares, or in stairways).

Last but not least, the city worked with neighbourhood contracts, formalising various agreements between citizens, stakeholders and the administration, setting concrete objectives and time schedules.

Eindhoven did extensive research on citizen participation together with universities and other post-secondary institutions (digital survey, focus groups and interviews). research results directly influenced the estab-lishment of the executive programme on citizen participation.

2006 2008 2009

% of citizens who feel they are taken seriously by the municipality 14 18 19

% of citizens who feel responsible for their borough or neighbourhood 54 57 60

% of citizens who feel well informed about the borough or neighbourhood 32 41 38

% of citizens who are actively involved in the development of their borough or neighbourhood 17 19 21

% of citizens who feel it is important to have influence on matters that are relevant for the borough or neighbourhood 67 70 70

Source: Jan Christiaens, Mobiel 21 based on: Maak’t mee!, Jaarverslag Uitvoeringsprogramma Burgerparticpatie 2009, Gemeente Eindhoven, 2009.

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bUDAPEST, HUNGAry: STAkEHoLDEr CoNSULTA-TIoNS for THE HEArT of bUDAPEST ProGrAmmEIn the development process of the Heart of Budapest programme (details see activity 2.2) different types of stakeholder consultations were organised at the vari-ous stages – most importantly during the planning and construction phase, but to a smaller extent also during the evaluation phase.In the preparation phase, primarily professionals were consulted: urban planners and NGOs. Their feedback was extensively considered and incorporated into the plan. The development of this plan also received rather large media coverage, due to its great importance for the overall development of the city.During the planning and implementation phase, local residents were involved extensively. They were informed through the media, promotional materials as well as an information centre. To collect feedback, a series of public hearings was organised. At an advanced stage of preparation, information tents were set up in the public spaces where construction work was soon to be started. There was certainly a large variety of feedback, of which some was incorporated into the actual implementa-tion plans. Public feedback was continuously taken on through the website of the Programme (i.e. a simple e-mail form, which does not require any registration). On another level, those who actively want to contribute to the project’s development can sign up for member-ship in the ‘Heart of Budapest Association’, which is an NGO representing the interests of local residents.Besides local citizens and NGOs a third stakeholder group, local businesses were also involved in the plan-ning phase. In contrary to the expectations, this stake-holder group was much more difficult to partner with than local citizens, NGOs or the media. They were so concerned about the loss of customers that they rejected the initial plans to co-finance the measures. What’s more, they even sued the local municipality to attempt to derail the planned measures.As it often happens after the implementation of such mobility measures, after the successful completion of Phase I of the Heart of Budapest programme the concerns of opposing stakeholders were found unjusti-fied. In fact, the new traffic-calmed axis in the centre of

town has definitely revitalised urban life in its vicinity. In this situation – as the benefits were self-explanatory – no further stakeholder consultations were held after the completion of Phase I. Instead, the Municipality has decided to start preparing for stakeholder consul-tations for the next phases of the Heart of Budapest programme, learning from the encountered difficulties during Phase I.Eltis case study with more information on the Heart of Budapest programme: http://www.Eltis.org/index.php?id=13&study_id=2961 Source: Gábor Heves, Regional Environmental Center for Central and Eastern EuropeErfurt, Germany: Citizen involvement in develop-ing local transport plan

Source: Harry Schiffer

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ACTIVITy 3.1: PrEPArE AN ANALySIS of ProbLEmS AND oPPorTUNITIESHELSINkI, fINLAND: STATUS ANALySIS IN THE HELSINkI rEGIoN TrANSPorT SySTEm PLAN (HLJ 2011)The Helsinki Region Transport System Plan (HLJ 2011) is a long-term strategic plan that considers the trans-port system as a whole. It includes all transport modes and is also an import part of the land use, housing and transport co-operation of the Helsinki region’s 14 municipalities.

The preparation of HLJ 2011 began with a current status analysis. The analysis took a comprehensive look at the operating environment of the Helsinki region transport system (population, jobs, etc.), the state of the trans-port system and people’s travel behaviour, as well as the environmental impacts of traffic. A large scale traf-fic survey, conducted in 2007–2008 in close connection with the preparation of HLJ 2011, played an important role in the status analysis. The Helsinki metropolitan commuting area traffic survey included four studies: a travel behaviour survey, an origin-destination survey of passenger cars, an origin-destination survey of public transport, and a park and ride survey. Although the target area of HLJ 2011 covers 14 municipalities, the commuting area is larger and thus the survey area covered as many as 37 municipalities in and around the Helsinki region and the target population was 1.5 million inhabitants. The survey was also used to provide an extensive database for updating, upgrading and expanding the traffic forecast model system in use.In addition to the traffic surveys, altogether 15 different

sub-studies were done as part of HLJ 2011 in 2008-2010. The sub-studies were used in the preparation process of HLJ 2011 and they also contributed to the status analysis. The studies included, for example, a land-use and rail network study, a vehicular traffic network study, a public transport strategy, a study on walking and cycling, a park and ride strategy, a study on mobility management, a freight traffic study and a congestion charge study (conducted by the Finnish Ministry of Transport and Communications).Major challenges and threats to the development of the transport system were identified based on the status analysis. In order to realise the key goals of develop-ing the transport system, HLJ 2011 had to solve or minimise the problems recognised. The key goals and thus also the major challenges related to six different sectors: economic efficiency, functionality, environ-mental, social, and land use related problems. Urban sprawl was one of the major causes for several chal-lenges, and would, if it continued, reduce the chances of achieving many of the key goals of HLJ 2011.Website: www.hsl.fi/EN /hlj2011Source: Mette Granberg and Johanna Vilkuna, City of Helsinki

TUrkU, fINLAND: bASELINE rEVIEW mETHoD-oLoGy IN bUSTrIP ProJECT“The status analysis took more time and effort than we expected, but it certainly was one of the most fruitful parts of the planning process”, says Mikko Laaksonen who edited the report in Turku. He works as a promoter of walking and cycling in the city planning office. The team collected, collated and drew conclusions on basic data under each Sustainable Urban Mobility Plan bench-mark from sources that were already available from the city’s own files, the Regional Council of Southwest Finland and research by the Turku School of Economics and the University of Turku.Laaksonen says the results of the self-assessment report weren’t unexpected. “We found a lot of gaps, as we had expected. But it was surprising that the situation was moving in a more non-sustainable direction than we thought. Almost all the drivers showed that the city, in sailing terms, would soon hit the rocks if we stayed on this track.”

Source: HSL/Lauri Eriksson

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The self-assessment report of 108 pages was condensed into a summary of 17 pages for the use of internal communication and dissemination of the results to stakeholders and the media.The full report was sent to the peer review team, which carried on building the picture of the state of sustain-able transport. The peer review finally crystallised the challenges. They were: planning that favours hypermar-kets, urban sprawl and a lack of regional cooperation due to competition among neighbouring municipalities.A positive finding was the fact that Turku has a rela-tively compact structure and every possibility to further develop sustainable urban transport. At the time of the report, about 50 percent of the trips were made by sustainable modes. “The city needs to recognise these strengths. If Turku followed its strategies, it would be a model city of sustainable transport. Implementation should be as ambitious as the strategies”.The self-assessment and the peer review both helped those involved to understand the state of the city and the challenges lying ahead.Source: BUSTRIP Project 2007, Moving sustainably – Guide to Sustain-able Urban Transport Plans, www.movingsustainably.net/

ACTIVITy 3.2: DEVELoP SCENArIoSWEST yorkSHIrE, ENGLAND: SCENArIoS IN THE LoCAL TrANSPorT PLAN (LTP2, 2006 – 2011)For this LTP, the West Yorkshire Strategic Transport Model (STM) was used to forecast the outcomes arising from a number of potential core scenarios. The STM took into account forecast future changes in population, car ownership, employment, fuel prices and growth in households. These factors were applied globally or by zone where appropriate.Each scenario represented a different combination of capital schemes and policy approaches potentially deliverable through the second LTP. The available outputs from the STM were used as ‘proxies’ to enable an assessment of performance against the preferred choices identified in consultation. The outcomes of the alternative core strategy scenarios were carefully considered in relation to the objectives and in conjunc-tion with other criteria. The implications of the assess-ments and analysis in Leeds indicated that, in order to manage traffic growth and congestion and to provide the connectivity necessary for economic competitive-ness, the transport strategy had to seek to make the best use of existing infrastructure and develop the use of alternatives to the car. The core strategy involved high public transport investment together with demand management measures.West Yorkshire Local Transport Plan: www.wyltp.com/currentplanSource: PILOT manual 2007 – full version: www.pilot-transport.org/index.php?id=48

Source: Mikko Laaksonen

Source: West Yorkshire Metro

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zArAGozA, SPAIN: SCENArIoS for THE CITy’S UrbAN mobILITy IN THE SUSTAINAbLE mobILITy PLANZaragoza needed an integrated plan to cover all the mobility needs of the city and its surroundings. This plan, called “Plan de Movilidad Sostenible,“ respects the environment, the urban landscape and the cultural heritage, and is an answer to the city’s future evolu-tion. For Zaragoza, the sustainable mobility plan combines the different transport modes. The plan aims at increasing the public transport share as well as that of non-polluting individual mobility in order to reach a sustainable scenario. One of the scenarios was based on a future with public transport, espe-cially suburban trains and tramways. Other scenari-os referred to pedestrian areas, intermodal stations, parking management, integrated ticketing, cycling and quality of services. In the integrated ticketing scenario, a proposal was made to zone the area and to develop an economic model which would allow evaluation of the impacts of the proposed measure from the point of view of users, operators and administrations. With reference to the pedestrian areas, it is significant to note that 38% of all trips within Zaragoza are carried out on foot. With a horizon for 2016, three proposals within the sustainable scenario were selected: selec-tion of an area with traffic calming (30km/h zones), a programme on walking itineraries, and restrictions on motorised vehicle access to the city centre. The scenarios were intended to help determine the action to be carried out within the plan. In addition to these actions, the scenarios contained more dedicated bus lanes, a newly-constructed tramway line and a coher-ent bicycle network.Link to the video of presentation of the plan “Dejate Llevar -Movilidad Urbana” (Let’s get carried – Urban Mobility) (5 minutes, in Spanish): www.zaragoza.es/ciudad/movilidad/detalle_Video?id=PcVjWY2QibgSource: Kerstin Burckhart, IET, Barcelona based on www.zaragoza.es/ciudad/movilidad/

PArmA, ITALy: SCENArIo DEVELoPmENTParma is a medium-sized city (about 200,000 inhabit-ants) located in Northern Italy. In 2005, the Municipality of Parma started an integrated urban transport and land-use planning process, made up of an Urban Mobility Plan (PUM) (similar to a Sustainable Urban Mobility Plan), an Urban Traffic Plan (PGTU) and a land use plan (PSC).Drafting the two transport plans (the PUM and the PGTU) together encouraged connections between the short term actions promoted by the PGTU and the demand manage-ment policies and the infrastructural projects that are part of the strategic scenario outlined by the PUM. More-over the drafting of the two plans in context allows for a consistent and articulate strategy of mobility manage-ment that is able to coordinate the demand on different transport modes and the different services provided both to private and public mobility (with particular attention to walking, cycling and disabled people).The drafting of the PUM was addressed in three phases.Phase 1 was aimed at understanding the urban area and its transport system and was carried out consult-ing the wide data base provided by the municipality. The outcomes of phase 1 were:• highlighting the most important critical points of

the transport system (congestion, environmental impacts and road casualties);

• defining a transport and land use reference scenario (consisting of the interventions which come at a late stage in the decision-making process).

Phase 2 was focused on setting up and calibrating a transport model (ME PLAN) and on the definition of plan scenarios. Two alternative plan scenarios were defined: the land-use scenario included the interven-tions promoted by the current land-use plan along with the interventions of the reference scenario. The sustainability scenario promoted policies and meas-ures aimed at reducing the negative environmental and social impacts of the transport sector, again combined with the interventions of the reference scenario.For all the interventions included in the two scenarios, timing (short, medium and long term) was specified that allowed for the coordination of the PGTU actions (short term) and the PUM policies/measures (medium and long term).

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Phase 3 was aimed at achieving the municipality’s selection of the plan scenario. The MEPLAN model was used for simulating the transport, environmental and economic impacts of the selected scenario.The plans are based on the following measures: car use regulation in the city centre, extension of control and safety actions in the sensitive areas of the city, traffic calming, promotion of cycling and pedestrian modes, integration of public transport modes and bus priority.

Source: TRT TRASPORTI E TERRITORIO, Simone Bosetti, Patrizia Malgieri, Cosimo Chiffi

Source: Urban Mobility Plan City of Parma

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ACTIVITy 4.1: DEVELoP A CommoN VISIoN of mobILITy AND bEyoNDCAmbrIDGESHIrE, ENGLAND: VISIoN STATEmENT

“Creating communities where people want to live and work: now and in the future.” The Cambridgeshire Sustainable Community Strategy sets out the vision for Cambridgeshire. Its vision is for Cambridgeshire to be a county of strong, growing, prosperous and inclusive communities supported by excellent public services where people can fulfil their potential; live longer, healthier lifestyles; and influence decision making. The LTP supports this vision and will help to deliver it.

Source: Cambridgeshire Local Transport Plan 2011 – 2026, Policies and Strategy, www.cambridgeshire.gov.uk/NR/rdonlyres/81A57E02-48D8-4C24-862F-B42A900F70D8/0/LTP3PoliciesandStrategy.pdf

LILLE, frANCE: VISIoN bUILDINGIn Lille the PDU process started after the big urban regeneration movement in the 1990s. Big investments addressed the problem of brown field regeneration in Roubaix and Tourcoing. At the same time, the terminal of the TGV network (first planned outside the city centre) created the opportunity of establishing a complete new neighbourhood, Euralille. The development of Euralille as a public transport node that serves not only internation-al, but also national, regional, local and sublocal public transport, was not part of a detailed local transport plan.These developments have set the framework for a vision of a city that is economically strong, with an international and European profile. The issue of creat-ing an attractive city is high on the list of objectives.

This goes together with a well-developed vision on renovating public spaces – mainly traffic environments. One of the strategic questions raised was the choice between the further development of the metro system and a progressive approach including surface public transport (bus and tram). The city opted for the latter option, using the development of surface transport as a means to restructure, redesign and redistribute public spaces. Concepts like “high quality bus lines” and traintram have been introduced in this regard.

Source: PILOT manual 2007 – full version: www.pilot-transport.org/index.php?id=48

GENT, bELGIUm: ‘DE fIETS VAN TroJE’ – boTTom-UP mobILITy VISIoNINGDeveloping fresh approaches to change urban mobil-ity, public space and people’s minds in order to make Gent, Belgium, a more liveable city for their children in 2050 – this is the aim of the ‘Transition Arena’, a group of about 25 creative people from various backgrounds including young entrepreneurs, citizens, architects and transport professionals. The project was initiated by the city’s Environmental Department and Mobility Department, however, it was the Transition Arena participants who developed the ideas. After one year of brainstorming ten icon projects were devised showing what Gent could look like in 2050. One of the visions is “The Living Street” which has already been tested by citizens in two streets. For one month the streets were cut from the road network and turned into a car-free zone allowing temporary street furniture and creating places for residents to meet. New forms of mobility were tested such as e-bikes, cargo bikes as well as car sharing and home

Source: Max Lerouge

Source: www.eltis.org

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delivery. All activities were solely organised by the resi-dents themselves. The icon project caught high inter-est of regional and national media. ‘On Wheels’ is another of the ten icon projects and refers to a Belgium law stating that a car park may be occupied by any object that stands on wheels. This inspired the Transition Arena to think one step further: why not use car parks for resident-friendly activities and set up objects such as barbecues, picnic tables or urban gardens? Each based on a chassis with four wheels like a conventional car. Ideas from the Transition Arena might appear futuristic at first but are growing bottom-up providing a sense of direction for mobility in the long-term. Sources: Stad Gent, Klimaatverbond, 2012: De fiets van Troje - Tran-sitie naar een duurzame mobiliteitscultuur voor Gent en omgeving, http://issuu.com/defietsvantroje/docs/fiets_van_troje_web.See also: www.gentsklimaatverbond.be/study/de-fiets-van-troje and www.leefstraat.be.

brUSSELS, bELGIUm: STrATEGIC PLAN for THE TrANSPorT of GooDS IN THE brUSSELS CAPITAL rEGIoNA draft strategic plan for the transport of goods in the Brussels Capital Region is currently under discussion. The plan starts from the fact that 30% of urban green-house gases are coming from freight transport. The main vision of the plan is to arrive at a more intel-ligent and sustainable supply chain for the Brussels Capital Region by 2020 providing “win-win” situations for all stakeholders. Working in partnership is one of the pillars of the vision for an improved urban supply. This vision implies three points:• limiting and optimising the road freight movements

to and from the city;• initiating a modal shift from the road to water and

rail and a last urban mile with green lorries;• facilitating the operations of haulers and freight

companies.The target is to eliminate - by 2050 - the greenhouse gas emissions of freight transport and reduce the number of movement of delivery vehicles by 30%.Source: Bruxellesmobilité, 2012: Plan Stratégique pour le transport de marchandises en région de Bruxelles-Capitale – Projet de plan, Bruxellesmobilité, Bruxelles, 2012, www.bruxellesmobilite.irisnet.be/articles/la-mobilite-de-demain/plan-transport-de-marchandises

ACTIVITy 4.2: ACTIVELy INform THE PUbLICLILLE, frANCE: STAkEHoLDEr AND CITIzEN INVoLVEmENT IN PDU DEVELoPmENTLille can be considered a typical example of stakehold-er and citizen involvement in France. In the year 2000 the conurbation of Lille, today a grouping of 85 munici-palities, adopted its first Plan de Déplacement Urbain (PDU= Sustainable Urban Mobility Plan). Before the adoption of a draft plan by its political coun-cil, it set up several thematic working groups joining local stakeholders, the relevant authorities (e.g. local representation of the state, region, department, local municipalities, and local chamber of commerce). The general public was involved through the organisation of a mobility forum (Forum des déplacements), as well as a set of so called “mardi du PDU” (“SUMP Tuesdays”). During these open debate sessions the general public and different associations had the opportunity to discuss the different themes and parts of the Sustainable Urban Mobility Plan with the political representatives of the conurbation and involved technicians. The final Sustain-able Urban Mobility Plan was adopted after the legally required public enquiry and integration of the resulting small improvements in the plan.

Source: Rupprecht Consult based on Communauté Urbaine Lille Métropole, PDU, June 2003; Communauté Urbaine Lille Métropole, Projet de PDU, April 2009; www.lillemetropole.fr

Source: Pascaline Chombart

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VALDEmoro, SPAIN: INformING THE PUbLICValdemoro, a municipality of 66,000 inhabitants, start-ed the process of developing its “Plan de Movilidad Urbana Sostenible” (Sustainable Urban Mobility Plan, PMUS) in 2010. An important campaign was launched to raise public awareness and increase citizen participation.Over two weeks in November 2010, the town coun-cil organised the exhibition “Cada paso cuenta. Ven a verlo” (“Each step is important. Come to see it”), with the aim to inform the population about the plan. This exhibition opened at the same time as the public infor-mation consultation process. The “PMUSV en 12 pasos” (“PMUS of Valdemoro in 12 steps”) is an additional dissemination campaign. It consists of the succes-sive publication of the 12 steps in the form of adver-tisements on one of the main pages of the Valdemoro municipal journal, which appears monthly.Moreover, three different flyers were created, each detailing aspects of the Sustainable Urban Mobil-ity Plan, or dedicated to a particular target audience. One flyer focused on the content of the plan, one flyer informs people about actions to be taken in the urban centre and the third one is for children.

Link to exhibition: www.valdemoro.es/exposicion-cada-paso-cuenta Source: Kerstin Burckhart, IET, Barcelona, based on: www.valdemoro.es/contenidos/ipcontent.asp?contentid=28035&nodeid=25835

koPrIVNICA, CroATIA: CoNSTANT PUbLIC ENGAGEmENT AND INformATIoN for mAIN-TAINED PUbLIC AND PoLITICAL SUPPorTOverall, the city of Koprivnica has excellent precondi-tions for sustainable mobility and an inherently high-level of acceptance of soft forms of mobility. In fact, there has been extensive and very supporting media coverage from the beginning. However, mobility meas-ures (especially infrastructure works) may be expen-sive and conflict with the interests of certain groups. Therefore it is crucial that there is a good information flow towards the public during measure implementa-tion, and that the feedback is taken up in the planning and implementation process.As part of an extensive media campaign, the municipal-ity runs a weekly radio programme on a local station. The programme is implemented as part of the Active Access project (www.active-access.eu), and provides information on cycling and walking and brings in vari-ous guests such as NGO representatives or children. There is regular media coverage also in other mass media: measure implementation is regularly featured on the local TV station and in newspapers.Apart from being informed via the media, citizens are engaged in various mobility events. There is a large cycling festival every June during the car-free days. Once every 3 months, there is a regular cycling event. Although it is advertised only on Facebook, the town’s website and the local radio, it attracts as many as 200 cyclists.Third, it is important to win and engage politicians. In this way, it is a very effective campaigning tool when the public sees local, national and international politi-cians riding the bicycle in front of the cameras. Profes-sional events, such as conferences on social bike initia-tives, also generate media interest and send a positive message to the public.Eltis case study with more information: www.eltis.org/index.php?id=13&lang1=en&study_id=3255 Source: Gábor Heves, Regional Environmental Center for Central and Eastern Europe.

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ACTIVITy 5.1: IDENTIfy THE PrIorI-TIES for mobILITyfrANCE: oVErALL GENErAL obJECTIVES for PDUSThe main objectives of a PDU are to assure coordina-tion among all modes of transport, as well as promo-tion of the less polluting and more energy efficient modes. In order to achieve these objectives – which are the outcomes of a local process - each PDU should at least consider addressing the following general themes:• The improvement of road safety and the safety of all

traffic participants, through, among other things, an adequate sharing of the road space and the develop-ment of a road safety observatory at least for pedes-trians and cyclists.

• The reduction of car traffic.• The development of public transport and all other

forms of less polluting sustainable transport, nota-bly walking and cycling.

• The development and exploitation of metropolitan routes (including the coupled national and county roads) and the implementation of improved traffic information.

• The organisation and regulation of on-street parking and public parking, including Park&Rides, resident parking, and temporary parking of freight vehicles.

• The management and regulation of freight transport (including a reflection on rationalisation) and multi-modal transport.

• The promotion of commuter plans for companies and public administrations favouring the use of public transport, carpooling.

• The development of integrated ticketing for the full scope of mobility, parking and the promotion of inter-modality.

Source: Rupprecht Consult based on “Plans de déplacements urbains PDU – guide”, CERTU, Lyon, 1996.”

Uk: STrATEGIC PoLICy frAmEWork for LoCAL TrANSPorT PLANS (NATIoNAL TrANSPorT GoALS)The UK Local Transport Plan guidance mentions five key goals for the development of the country’s future transport:• Support economic growth• Reduce carbon emissions• Promote equality of opportunity• Contribute to better safety, security and health• Improve quality of life and a healthy environmentSource: Department for Transport (UK): Guidance on Local Transport Plans, 2009.

WEST yorkSHIrE: LoCAL TrANSPorT PLAN obJECTIVESThe objectives for the Leeds LTP2 in the UK were developed in the context of the emerging long-term vision for transport in West Yorkshire. They reflected the resources likely to be available to the partnership implementing the plan.An objective relating to each shared priority was devel-oped:• Deliver accessibility: To improve access to jobs,

education and other key services for everyone.• Tackle congestion: To reduce delays to the movement

of people and goods.• Safer Roads: To improve safety for all highway users.• Better air quality: To limit transport emissions of air

pollutants, greenhouse gases and noise.• Effective asset management: To improve the condi-

tion of the transport infrastructure.Source: Pilot Manual – full version, www.pilot-transport.org/index.php?id=48

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ACTIVITy 5.2: DEVELoP SmArT TArGETSTHEorETICAL EXAmPLE: TArGET for TACkLING CoNGESTIoNAn example of this could be the theme of tackling congestion. The objective could be to reduce the rate of traffic growth entering an urban agglomeration at a ‘peak’ traffic flow period. The target might be not to exceed 5% growth in the number of inbound vehicles crossing a cordon (often a road junction or similar) into the urban agglomeration during the time period 7:00 to 10:00 (morning period of peak traffic flow) between the years 2012 and 2017.

To set realistic targets there are two main options:a. Modelling – but this is costly and time consuming,b. Consider what others have been able to achieve with packages of measures similar to those being consid-ered for your own city. Both the Eltis portal (www.eltis.org) and the Konsult database (www.konsult.leeds.ac.uk/) are helpful starting points (further sources on good practice > see Activity 6.1 Identify the most effec-tive measures).As illustrated in this example, targets need to be focused. They should be based on a defined figure and a target year for delivery. They need to represent and directly reflect what has been agreed in terms of the objectives.Based on: Pilot Manual 2007 – full version, amended, www.pilottransport.org/index.php?id=48

CAmbrIDGESHIrE, ENGLAND: TArGETS AND TrAJECTorIES IN LTPThe third Cambridgeshire Local Transport Plan (2011 – 2026) sets out the indicators and targets that will be used to monitor progress towards delivering the strategy and achieving the objectives. The indicators chosen reflect the issues which are most important to Cambridgeshire while at the same time enabling them to compare progress against other local authorities in the country. The LTP includes illustrations that clarify the relation between objectives, targets and trajecto-ries for monitoring.LTP 01: People killed or seriously injured in road traffic accidentsThe proposed national road safety targets outlined by the Department for Transport in July 2009 sought a 33% reduction in casualties killed or seriously injured by 2020. Cambridgeshire has therefore set initial targets for the period to 2012 for this indicator in line with this reduction.The figure shows progress against this indicator since 1994 and the initial LTP3 target for 2012.Indicator LTP 01: People killed or seriously injured in road traffic accidents in CambridgeshireSource: Cambridgeshire County Council, Cambridgeshire Local Transport Plan 2011 – 2026, Implementation Plan.

Source: www.eltis.org / Portal

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INDICATor LTP 01: PEoPLE kILLED or SErIoUSLy INJUrED IN roAD TrAffIC ACCIDENTS IN CAmbrIDGESHIrE

700

600

500

400

300

200

1994

Casu

aliti

es

Intial target:

Casualities LTP1/LTP2 target Trajectory Initial LTP3 target Draft national target

No more than 345 people killed or seriously injured in 2010.

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

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ACTIVITy 6.1: IDENTIfy THE moST EffECTIVE mEASUrESDUNDEE, SCoTLAND: USE of A SImPLE moDELIn developing its first Local Transport Strategy in 2000, the City of Dundee used the Transport Research Labo-ratory’s Transport Policy Model – which requires only very basic inputs – to assess what could be achieved by the measures that it was considering. This allowed it to select the most appropriate measures and to set meaningful targets.Source: Tom Rye, Lund University, based onwww.dundeecity.gov.uk/dundeecity/uploaded_publications/publication_1418.pdf, p. 71

ACTIVITy 6.2: LEArN from oTHErS’ EXPErIENCEEUroPEAN NICHES ProJECT: EXCHANGE oN ImPLEmENTATIoN of INNoVATIVE TrANSPorT CoNCEPTSThe European NICHES+ Project (2008-2011) aimed at networking stakeholders that work on innovative urban transport and mobility solutions. In this context, it proved to be extremely valuable to arrange an exchange between practitioners interested in implementing a measure in their local context and others who had already implemented a similar concept elsewhere. An example is the exchange between the French Region Artois-Gohelle and the cities of Salzburg and Munich on accessibility measures. A French team visited both cities and learned about the extensive experiences of Salzburg on travel training and the Munich concept of Neighbourhood Accessibility Planning. Another example is the exchange between the French cities of Nantes and Lorient with Worcestershire, UK, on bus rapid transit systems. The French cities have success-ful systems running that helped Worcestershire to learn more about specific challenges that need to be addressed for local implementation. For details see: www.niches-transport.org

EUroPEAN SUGAr ProJECT - SUSTAINAbLE UrbAN GooDS LoGISTICS ACHIEVED by LoCAL AND rEGIoNAL PoLICIESSUGAR focuses on addressing the problem of inef-ficient and ineffective management of urban freight distribution, a critical component of the overall urban transport system and a primary source of vehicle pollutant emissions. To accomplish this goal, the project promotes the exchange, discussion and transfer of policy experience, knowledge and good practices through policy and plan-ning levers in the field of urban freight management, between and among good practice and transfer sites. For details see: www.sugarlogistics.eu

ACTIVITy 6.3: CoNSIDEr bEST VALUE for moNEyGrEATEr NoTTINGHAm, ENGLAND: LoCAL TrANS-PorT PLAN 2 – mAJor SCHEmE ASSESSmENTThe Greater Nottingham LTP2 (a Sustainable Urban Mobility Plan in England) includes a section assessing its major scheme proposals against objectives to demon-strate that they all make a significant contribution to most LTP objectives. It also explains how schemes are planned and integrated with others to maximise benefits and therefore value for money. Finally, lower-cost alter-natives to major schemes are identified to show what could be achieved with less money. This can be seen at www.nottinghamshire.gov.uk/chapter12-implementa-tionprogramme.pdf, pages 334-336.Source: Tom Rye, Lund University

Source: www.eltis.org

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ACTIVITy 6.4: USE SyNErGIES AND CrEATE INTEGrATED PACkAGES of mEASUrESLoNDoN, ENGLAND: CoNGESTIoN CHArGING – THE NEED for AN INTEGrATED APProACHA good example to illustrate the need for an integrated approach is a congestion charging scheme – such as the one implemented in London. This powerful measure to contain road traffic by charging users directly modi-fies the composition and volume of traffic, and hence affects pollutant emissions as well as noise levels. But if implemented as a stand-alone measure, the expected magnitude of reduction effects would be rather small. If combined with urban planning and design, public trans-port improvement and promotion, parking management, low emission zones and exemptions for “clean” vehicles, these measures tend to mutually reinforce, catalyse and complement the effects on pollutant, CO2 and noise emis-sions. At the same time, negative effects such as conges-tion in adjacent areas or social equality of access and mobility need to be addressed by compensatory meas-ures. The exact definition of the zone perimeter plays a significant role here.For details see: www.tfl.gov.uk/roadusers/lez/default.aspx and www.cclondon.comSource: PILOT manual 2007 – full version, www.pilot-transport.org/index.php?id=48

krAkoW, PoLAND: PACkAGING of mEASUrES IN CIVITASKrakow is one of the biggest cities in Poland. The main-tenance and reinforcement of the metropolitan functions and – at the same time – a real improvement of the quality of life of Krakow’s residents became the challenges of city development in the early years of the new millennium.A Transportation Master Plan was approved by the City Council in 2005. Its main goal was efficient, safe, economic and environmentally friendly transport of passengers and goods. This policy requested the implementation of a bouquet of comprehensive and coordinated measures and activities. Within the CiVi-TAS CARAVEL project (2005-2009), 18 complementary measures were implemented in total, which brought an improved quality to Krakow’s transport system.

These measures included introduction of less polluting vehicles in public transport (PT), installation of sepa-rated traffic lanes, priority systems, safe access to PT stops, attractive and informative audio-visual passen-ger information, new PT services (e.g. demand-respon-sive transport in low-density areas, integrated ticketing between independent operators, bike carriers on buses, public bikes), access restrictions for cars and delivery services to the historic centre. These hard measures were accompanied by a series of soft measures targeted to specific user groups (the university and its students and employees, citizens, young people, shopkeepers) such as carpooling, car sharing, marketing and promotion events, incentives, training, public meetings.A carrot-and-stick policy aimed at discouraging the use of the private car while at the same time encour-aging the use of PT or other transport modes through better, safer, more affordable and more reliable and attractive urban transport offers and services. The measures were all interrelated and were not imple-mented in isolation. A core project team supervised the progress and ensured an ongoing exchange between the measures and the stakeholders concerned. This project team was also responsible for communication and promotion. Despite some opposition from shop-keepers and administrations, the public accepted this city policy and this project thanks to a committed Lord Mayor and a strong project team. The project and the related measures came on the citizens’ agenda, were widely discussed and permanently visible to the public through the CiViTAS CARAVEL tram, posters and logos, public meetings and events (European Mobility Week), incentives and gadgets.Source: Rupprecht Consult based on CiViTAS, www.civitas-initiative.org/city_sheet.phtml?lan=en&id=2

Source: Urzad Miasta Krakowa

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ACTIVITy 7.2: PrEPArE AN ACTIoN AND bUDGET PLANWEST of ENGLAND: LTP2 – ImPLEmENTATIoN ProGrAmmEThe four Councils of Bath and North East Somerset, Bristol City, North Somerset and South Gloucestershire joined forces to plan and deliver transport improve-ments in the area for the period 2006 to 2011 through a Joint Local Transport Plan (JLTP), based on a vision for the next 20 to 30 years.

The £126.9m worth of measures (£61.173m for invest-ment and £65.745m for maintenance) contained within the plan were based on the financial planning guidelines set out by the Department for Transport in December 2005.

They were focused on delivering value for money through making best use of existing infrastructure. The following table provides an overview of the investment programme (total £61.173m).

Scheme Type 2006/07 2007/08 2008/09 2009/10 2010/11 ToTALbus showcase routes and other infrastructure 3.60 2.50 1.20 1.90 3.30 12.50

Number of schemes 180 160 100 150 180 770rail 0.10 0.10 0.12 0.14 0.14 0.60Number of schemes 2 2 2 2 2 10Park and ride 0.60 1.15 1.10 1.00 1.10 4.95Number of schemes 0 1 1 1 0 3managing traffic congestion:a) UTmC, signals 0.90 1.10 1.15 1.30 1.00 5.45Number of schemes 25 30 30 35 30 150b) Parking 0.45 0.35 0.05 0.05 0 0.90Number of schemes 1 1 1 1 1 5Walking 0.85 1.20 1.70 1.35 1.35 6.45Number of schemes 50 65 80 65 65 325Cycling 0.65 0.90 1.20 1.25 1.20 5.20Number of schemes 40 60 75 75 75 325Local safety schemes 1.75 2.44 2.69 2.73 2.77 12.38Number of schemes 40 45 50 50 50 235Safer routes 0.90 1.10 1.35 1.45 1.40 6.20Number of schemes 30 35 40 45 45 195Local area / smarter choices 1.25 0.85 1.35 1.30 0.75 5.50Number of schemes 100 70 100 100 60 430miscellaneous schemes 0.23 0.13 0.34 0.21 0.12 1.03Number of schemes 10 5 15 10 5 45ToTAL 11.28 11.82 12.25 12.68 13.13 61.16Dec 2005 allocations + feb 2006 additional road safety allocations 11.281 11.827 12.247 12.683 13.135 61.173

INVESTmENT ProGrAmmE: INTEGrATED TrANSPorT SPENDING ProGrAmmE (£mILLIoN)

Source: West of England LTP2, www.westofengland.org/transport/joint-local-transport-plan/final-joint-local-transport-plan-200607-201011

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ACTIVITy 8.1: ArrANGE for moNITorING AND EVALUATIoN

INDICATor rELEVANT TArGET

DATA SoUrCE AND CoLLECTIoN TECHNIqUES TImESCALE

Accessibility Mandatory M1 Use of Accession modelling suite Updates produced annually and/or during services changes

Bus punctuality Mandatory M2 Roadside Surveys and RTPI system Updates produced annually

Satisfaction with local bus services (BVPI 104) Mandatory M3 Information supplied by ODPM. Supplemented

by Metro market research Data produced every 3 years

Annualised index of cycling trips Mandatory M4

A representative selection of sites across West Yorkshire have been chosen to reflect a variety of cycling environments. Both on and off road sites are monitored. Data collected both automatically and manually

Automatic sites collect data continuously. Manual counts undertaken in neutral months

Average journey time per person mile on key routes Mandatory M5

14 routes have been selected across West Yorkshire. Occupancy, flow and journey times undertaken on each route

Annual counts carried out in neutral months

Change in peak period traffic flows to urban centres Mandatory M6 Automatic Traffic Counts (ATC) on five urban

centre cordonsAnnual counts carried out in neutral months

Mode share of journeys to school Mandatory M7 Method of collection deferred until 2007

Satisfaction with LTP funded public transport facilities Local L1 Market research surveys Scheme by scheme assessment

Cycling trips to urban centres during the morning peak Local L2 Mode split surveys into five main urban centres

across West YorkshireAnnual counts carried out in neutral months

AM peak period mode split to urban centres Local L3 Mode split surveys into five main urban centres

across West YorkshireAnnual counts carried out in neutral months

Peak period rail patronage Local L4 Peak period surveys at Leeds rail station Annual counts carried out in neutral months

Patronage on Quality Bus Corridors Local L5 Electronic ticket machine data on selected

routes Scheme by scheme assessment

Number of pedestrians KSI in road traffic collisions Local L6 STATS 19 Data

For the full table see: West Yorkshire Local Transport Plan, p. 177, www.wyltp.com/currentplan

WEST yorkSHIrE, ENGLAND: moNITorING of TArGETS AND INDICATorS – WEST yorkSHIrE LoCAL TrANSPorT PLAN (LTP2) (EXCErPT of TAbLE)

ToULoUSE, frANCE: ArrANGING for moNITor-ING AND EVALUATIoNThe new transport plan (PDU) of the agglomeration of Toulouse set up a number of initiatives that should assure an accurate monitoring of the plan and regular evaluation of its results. They comprise the following activities:• Establishment of a “partnership” monitoring

commission

• Installation of an “urban development/ mobility commission”

• Continuation of the PDU observatory• Creation of a mobility cost account• Development of balanced score cardsThe revision of the PDU permitted the agglomeration to engage a large number of public and private stake-holders. In the framework of the “partnership” moni-toring commission, all institutions, associations and

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mobility-related organisations meet at least once a year to discuss the progress made, if possible making use of the intermediate evaluation results provided by the PDU observatory, which follows the progress made in Toulouse’s Urban Mobility plan. In addition, the observatory will investigate whether the impacts of these actions are in accordance with the envisaged effects. It will also observe whether the general objec-tives are fulfilled as described in the respective PDU laws. Every year, an intermediate evaluation update will take place. A full evaluation of progress and results is obligatory 5 years after the official approval of the PDU.

Some of the indicators used feed directly into or come from the legally required strategic impact evaluation. The indicators that should provide the larger overview of the mobility and transport trends in the agglomera-tion of Toulouse come from:

1) the household mobility study2) the surrounding road and ring road study3) the public transport origin-destination study

The urban development/mobility commission was established to assure coherence between the urban development options within the perimeter of the PDU and the organisation of the transport infrastructure. Both the AOUT (authority with transport competences responsible for the PDU) and the SMEAT (authority responsible for the SCOT, urban development coher-ence scheme) are participating in this commission. The mobility cost account is a tool made obligatory by the law SRU, which imposes the creation of a number of tools that assist public and private decision making which has an impact on mobility practices. The mobil-ity cost account is one of these tools. It permits the agglomeration to visualise the costs to the users and to society. A balanced score card will be set up that integrates all actions of the PDU. It will provide period-ic updates on the precise content of the measure, the progress made and the envisaged timing of realisation.Source: Rupprecht Consult based on input from Toulouse (Revised PDU project of Toulouse, January 2011)

Source: Saada/ Schneider

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ACTIVITy 9.1: CHECk THE qUALITy of THE PLANLILLE, frANCE: PLAN STrUCTUrEThe Plan de déplacements urbains (PDU) of the agglomeration of Lille includes a total of 170 actions defined and structured along the following six axes:

1) An “intensive city” and mobilityWithin the first axis, the agglomeration of Lille promotes sustainable development and urban forms through a better integration of the different elements in policy making and urban design. It also passes through the expansion of a network of heavy public transport as the backbone of urban development. Lille envisages developing so-called micro-PDUs in specific areas, as well as a number of actions, such as the construction of eco-neighbourhoods, to serve as models.

2) A network of public transportThe agglomeration of Lille will invest heavily in the reinforcement of its present public transport infra-structure. This should allow for intermodality and better connections with other jurisdictions, yet also allow for a more complete service to the users.

3) Sharing the street, alternative modesThe third axis combines a set of activities that should incite a more reasonable use of the private car. This should be done by creating a distribution of road space in favour of the sustainable modes. This translates into an objective to better structure the road network and to optimise existing roads. Walking will be promoted as a mode through an integrated pedestrian network. The metropolitan area has also adopted ambitious plans in relation to cycling. Parking strategies will be in line with the PDU objectives.

4) freight transportActions on freight transport in the metropolitan area of Lille are based on a report produced earlier. Although freight transport is crucial to the economic life of a city, it is also a source of congestion and emissions. The authorities will first search for alternatives to freight transport by road. This will be done through the devel-opment of a global strategy, reinforcement of intermo-

dality and clearer integration of the issue of transport in the promotion of economic activities. Specific atten-tion will be paid to urban freight transport. A specific strategy will be developed and a number of experi-ments will be executed in a coordinated manner.

5) Environment, health and the safety of citizensTo better integrate environmental issues in urban plan-ning documents, an environmental impact assessment became obligatory for all PDUs after the adoption of the European Directive 2001/42/ CE in French law in 2005. Following this assessment, a number of direct objectives and actions were defined that are combined in the 5th axis of Lille’s PDU, environment, health and safety of citizens. It intends first to reduce energy consumption and the atmospheric impacts of mobil-ity and transport on the environment and on health. It will also take a number of actions to reduce road noise pollution, will adopt a cross-cutting environmental strategy in the development of its metropolitan poli-cies, and will create a safe environment for the users of the mobility services.

6) realisation, monitoring and evaluationEvaluating and measuring the impact of transport poli-cies implemented via the Lille Métropole PDU requires appropriate observation and evaluation tools. The aim is to share the values of the PDU within the territory and beyond and to monitor and evaluate the imple-mentation of the different actions and mobility strat-egies. The scheduled actions will be transferred into all other local urban planning documents; the public will be kept involved via “action committees”; company travel plans agreed with major local travel genera-tors will reduce the rush-hour congestion problems; via mobility observations a PDU monitoring committee will analyse evolving travel behaviour and monitor the implementation of the PDU.

This action program is accompanied by a preliminary estimate of the costs.The connections between the different modes of travels, the citizens that realise them, freight transport, and the space in which transport takes place together require an integrated mobility and transport policy, articulated by the city and its citizens.

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Table of Contents (Project de PDU Lille)PrefaceThe objectives of the PDUThe PDU in actionsAxis 1: An “intensive city” and mobilityAxis 2: A network of public transportAxis 3: Sharing the street, sustainable modesAxis 4: Freight transportAxis 5: Environment, health and the safety of citizensAxis 6: Realisation, monitoring and evaluationPlanning and financial estimatesGlossarySource: Rupprecht Consult, based on Lille PDU, www.lillemetropole.fr

ACTIVITy 9.2: ADoPT THE PLANWEST of ENGLAND: TImETAbLE for ADoPTIoN of A JoINT LoCAL TrANSPorT PLANFour councils (Bath & North East Somerset, Bristol, North Somerset and South Gloucestershire) were working in partnership to plan and deliver trans-port improvements in the West of England area. This required adoption of a Joint Local Transport Plan by different committees and councils.• Joint Transport Executive Committee – 10/12/10• South Gloucestershire Full Council – 15/12/10• North Somerset Full Council – 18/01/11• Bristol City Full Council – 18/01/10• Bath and North East Somerset Full Council –

20/01/11• Publication of final Joint Local Transport Plan –

31/03/11

Source: www.travelplus.org.uk

ACTIVITy 9.3: CrEATE oWNErSHIP of THE PLANWEST of ENGLAND: 6TH JoINT TrANSPorT forUm, JoINT LoCAL TrANSPorT PLAN 3The 6th Annual Joint Transport Forum was designed as the launch of, and introduction to, the draft Joint Local Transport Plan and the launch of the wider engage-ment. Over 100 representatives from the subregion attended including local businesses, health represent-atives, campaign groups and residents, all wishing to find out more about what the West of England partner-ship does, and how they could help influence the next Joint Local Transport Plan.On arrival, all attendees were given a copy of the draft Executive Summary of the JLTP3 and a copy of the questionnaire in order to encourage feedback after the forum. Larger quantities of questionnaires were also available for people to take away and distribute amongst their groups. The event included workshops on carbon reduction, active travel and sustainable economic prosperity.For details, see: www.travelplus.org.uk/our-vision/joint-local-transport-plan-3/6th-joint-transport-forum

Source: Max Lerouge

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ACTIVITy 10.1: mANAGE PLAN ImPLEmENTATIoNbUDAPEST, HUNGAry: CoorDINATIoN AmoNG INVoLVED PArTIESThe Heart of Budapest Programme is a programme created in 2007 to revitalise the inner city through large-scale traffic calming. It was initiated and managed by the following key stakeholders: the Municipality of Budapest (as the ultimate project owner), the ’Heart of Budapest Urban Development Non-profit Company’ (as the coordinator of project implementation), a private consultancy which developed the plan, and the ’Aiming for a clean inner city’ association (an NGO which chan-nels citizen’s input into the project). Apart from these main stakeholders, the importance of this Programme also attracted a range of other stakeholders, from the media, local businesses and various public authorities in charge of planning and approvals.

Due to the complexity of this plan, the aforementioned non-profit company was created to manage and coor-dinate the actual implementation, in close cooperation with the local district municipality. This company is in charge of assuring the transparency of implementation (e.g. through its website and a regular free newsletter), while during the planning process, the most important actors were the local politicians and the private consult-ants, which developed the actual plan. But during the implementation phase it turned out to be extremely important to have a separate and fully dedicated body for managing the measures’ implementation.

Eltis case study with more information on the Heart of Budapest programme: www.eltis.org/index.php?id=13&study_id=2961

Source: Gábor Heves, Regional Environmental Center for Central and Eastern Europe

ACTIVITy 10.2: INform AND ENGAGE THE CITIzENSGENT, bELGIUm: ACTIVELy INformING THE PUbLIC AboUT THE ADAPTATIoN of THE rAILWAy STATIoNIn 2007, the city of Gent, together with five project part-ners, launched a large-scale project to adapt the main railway station Gent Sint-Pieters and its surroundings to the needs of the 21st century. By 2020, the area should be transformed into an accessible and comfort-able area for living and working, with good intermodal connections. This project has an enormous impact, not only on the surrounding neighbourhoods, but on the whole city and its inhabitants. The city installed an information point that organises extensive commu-nication to, and participation of, citizens, both in the planning and the implementation phase.

When a new phase of the work is due to begin, the residents of the affected neighbourhoods receive a “resident’s letter” to inform them about the work at hand and the inconvenience that it might cause. Three times a year, a project newsletter is inserted in the city magazine, which every citizen of Gent receives for free. Copies of the newsletter are also available for travel-lers in the railway station. The project has its own visu-ally attractive website. It provides project news, reports of public meetings, pictures and videos of the work, maps of temporary bus stops, temporary pedestrian and cycling facilities.

Twice a year, the public is invited for a visit to the construction site to see the work close up and to receive more explanation from the information point, the project partners and the engineers. On each visit, 400 to 800 people participate in small groups. These visits are tremendously popular.

Source: www.active-access.eu

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Occasionally, 7000 families from the surrounding neighbourhoods are invited to an information market. At these events, people can ask questions, see pictures and maps and watch a project presentation. With the support of the CiViTAS programme, a 3D model was developed to show what the station area will look like in the future.For people who wish to be involved more actively, “dialogue cafés” are organised to discuss certain aspects of the project, within the practical and legal boundaries that are made clear at the beginning of the meeting. In May 2011, a special participation round was held in schools to collect the input of youngsters – a stakehold-er group that has not been very involved before.The information point is manned by five (almost) full-time staff members. It has a budget of 365,000 EUR per year (staff and operational costs). All costs are divided equally among the project partners.

Source: Sarah Martens, Mobiel 21 based on input from Information Point project Gent Sint-Pieters – Gisèle Rogiest.

zAGrEb, CroATIA: INVoLVING STAkEHoLDErS AND CITIzENS IN DESIGNING A NEW INTErCHANGEThrough its involvement in the CiViTAS ELAN project, the City of Zagreb prepared a conceptual design for the new Sava-North intermodal passenger terminal. Situated in the Southern part of the city near the River Sava, this new terminal was designed to include rail, tram, bus, bicycle and taxi infrastructure and was envisioned as a trigger for economic growth and urban development in the neighbourhood. Due to its accommodation of five different transport modes and its anticipated impact on development, the city decided to involve different local stakeholders in its traffic and design study. Various administrative bodies, public transport operators, NGOs and representatives of city districts were consulted in an early phase of the study.Articles about the study were published in professional, daily and fortnightly newspapers. The “zagreb.hr” news-paper printed 300,000 copies and delivered them to households free of charge. TV and radio stations covered the study and a leaflet was printed and distributed. Media coverage included six newspaper articles which encouraged readers to send remarks and suggestions by post and e-mail. The city replied to all of them. Two presentations were made to citizens: one at the CiViTAS ELAN forum, another at a retirement home.Stakeholder meetings and presentations to citizens described the study and invited debate. Participants were encouraged to interrupt the presentations at any moment to ask questions. This helped create a relaxed atmosphere and participants responded well. The study’s authors received feedback, remarks and suggestions and the majority of them were incorporated into the final version of the study.Source: CIVITAS VANGUARD (2011). Involving Stakeholders: Toolkit on Organising Successful Stakeholder Consultations, CiViTAS Handbooks, www.eltis.org/docs/tools/Civitas_stakeholder_consultation_brochure.pdf.

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Source: Infopunt Project Gent Sint-Pieters

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ACTIVITy 10.3: CHECk ProGrESS ToWArDS ACHIEVING THE obJECTIVESAACHEN, GErmANy: moNITorING ImPLEmENTA-TIoN THroUGH rEGULAr STATUS mEETINGSIn the City of Aachen, different stakeholders meet quar-terly as part of an ongoing monitoring process on the status of the implementation of measures in the field of environmentally-friendly mobility. Against the back-drop of the commencement of a clean air plan with 29 mobility-related measures at the beginning of 2009, a working group consisting of the city’s transport and environment departments, the chamber of industry and commerce, the local public transport operator (ASEAG) and the regional transport association (AVV) was set up to monitor the implementation of the measures at quar-terly meetings, during which the status of each measure is discussed and, in cases where the target achievement is in doubt, contingency activities are set up. Apart from a system of continual reporting on implementation of the measures, the establishment of regular status meetings is a soft approach for low-cost and efficient monitoring during the implementation phase.Source: Rupprecht Consult based on input from the City of Aachen

VITorIA-GASTEIz, SPAIN: CHECkING ProGrESS ToWArDS ACHIEVING obJECTIVESThe “Plan de Movilidad Sostenible y Espacio Público” (“Sustainable Mobility and Public Spaces Plan”) of the City of Vitoria-Gasteiz is one of the strategic projects which reflects the actions that must be taken in order to reach the city vision described in the Master Plan of Vitoria-Gasteiz 2015. It must accept the social respon-sibility for introducing and executing policies that contribute to a sustainable future with special empha-sis on the battle against climate change and the need to promote social cohesion and of the creation of a compact city.In order to check the progress towards achieving the objectives, a survey on the city’s urban mobility was carried out in 2011. This survey contributed to an under-standing of the changes in the city since the introduc-tion of the plan and to determining to what degree the mobility habits of the citizens have already changed.

The survey consisted of two parts: in the first part, 4000 telephone interviews were carried out to evalu-ate the Sustainable Mobility Plan. The second part of the survey focused on the aspect of mobility in relation to economic functionality (how do we get to work, etc.) and was carried out through direct interviews with 300 companies and 2,700 employees.

A survey performed in 2006 served as a reference point to compare how mobility has changed since the begin-ning of the Sustainable Mobility Plan. The data indi-cated that in the period between 2006 and 2011, the number of public transport users increased by 80%.Sources: Kerstin Burckhart, IET Barcelona; Environmental Studies Centre, Vitoria-Gasteiz City Council, www.vitoria-gasteiz.org/movilidad

Source: www.eltis.org / Harry Schiffer

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ACTIVITy 11.2: rEVIEW ACHIEVEmENTS – UNDErSTAND SUCCESS AND fAILUrEToULoUSE, frANCE: STArTING PoINT for DEVEL-oPING A NEW PLANIn 2008, Toulouse initiated the revision of its 2001 trans-port plan (PDU). The plan covered the so-called public transport perimeter of Toulouse, which at that time covered 72 municipalities (Toulouse included). The new plan intended to cover all municipalities that were also included in the urban development coherence plan

(SCOT), bringing the total number to 118 municipalities. A multimodal evaluation of the various PDU indicators was completed within the first three months of starting work on the new plan. Data of the PDU observatory were presented in the form of indicators, graphics and calculations to assess all actions agreed on in the previous PDU. An example related to the theme of public transport is presented in the following figure.

2 – An alternative offer in order to better control the use of the private carrEINforCE THE PUbLIC TrANSPorT offEr, mAkE IT morE ATTrACTIVE, AND mULTImoDALobjective Actions Toulouse Suburban

Increase the modal share of public transport from 12 to 16%

Develop a true intermodal transport network metro-bus-train from the city centre to the suburban areasStudy on the use of the star formed rail networkImprove the service of in the suburban areaPromotion of PT (performance of the bus and passenger comfort)Extention of the Mobibus (Call a bus)New tariff systemQuality charter for public transportStudy the transport by boat

Optimise the transport system

Create transfer stations along the extention of line A, Line B, C and DCreate P&R along the extention of line A, B and other HQBC axes

n Started n Finalised n Not started

The results of this evaluation were discussed in different thematic work groups in reference to the original objec-tives of the PDU, new legal obligations and local objec-tives. This resulted in a recommendation for the objec-tives of the PDU revision. These objectives formed the basis for the development of the content of the new PDU.Source: Rupprecht Consult

ErfUrT, GErmANy: rEVIEWING THE ACHIEVE-mENTS of A LoCAL TrANSPorT PLAN The City of Erfurt in Eastern Germany evaluated the results of their local transport plan after ten years (also published in a special brochure). This was an appropri-ate time period to evaluate the outcomes of a complex and strategic concept like a local transport plan. The four essential points of the evaluation process were to:• Determine the long-term effects by conducting surveys

with the same structure in 1991, 1994 and 1998.

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Table: Review of agreed PDU actions

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• Break down the evaluation to single measures to be able to see which successes or problems are due to which measure.

• Consider ‘classic’ transport data (transport mode, etc.) and user travel behaviour data (modal split, trip rates, etc.).

• Evaluate successes or disappointments of the project planning and decision-making process and consider these during implementation (e.g. strategic planning by the project leader, citizen participation, etc.).

Source: Guidemaps Handbook, Volume 1: Concepts and Tools, p. 60. www.osmose-os.org/documents/316/GUIDEMAPSHandbook_web[1].pdf

ACTIVITy 11.3: IDENTIfy NEW CHAL-LENGES for NEXT SUSTAINAbLE UrbAN mobILITy PLAN GENErATIoNLILLE, frANCE: PrEPArING THE SECoND PDUAt the end of 2005, as prescribed by law, the conurba-tion of Lille evaluated its Sustainable Urban Mobility Plan from the year 2000. As a result of this evaluation and new developments at the national level, such as, for example, the national Grenelle d’Environnement (Environment Debate), the conurbation decided to initi-ate a revision in 2006. The results of a general mobil-ity survey in Greater Lille revived the thematic working groups of the first PDU. They were asked to revise and bring in new ideas for the second Sustainable Urban

Mobility Plan, which was to cover the period from 2010 to 2020. These thematic working groups met regularly over a four-year period from 2006 to 2010 to discuss the sub-themes and content of the new Sustainable Urban Mobility Plan.As a main event to include the opinions of the wider public and the main stakeholders, they organised a one-day débat de la mobilité (debate on mobility) in April 2009. During this day, the members of the conur-bation’s council discussed the Sustainable Urban Mobility Plan issues, themes and possible solutions with councillors of the region and county, as well as a number of invited individuals and experts.A number of activities was envisaged and described in the new Sustainable Urban Mobility Plan that should ensure cooperation with the different stakeholders during the implementation of the actions.

In the chapter “Realisation, monitoring and evaluation” of the Sustainable Urban Mobility Plan of Lille, three groups of stakeholders were identified: local institu-tional and associative partners, the general public and institutional stakeholders outside the territory of the conurbation.The following activities were defined as part of the objective of sharing the Sustainable Urban Mobility Plan values within and beyond the metropolitan area of Lille.

Sub-theme 1: Coordination of the actions of the authority and the local institutions1.1.Let the Sustainable Urban Mobility Plan be a joint

engagement of the authority Lille Métropole and different parts of the metropolitan area;

1.2.Develop micro Sustainable Urban Mobility Plans and geographical corridor contracts that link to the contracts of the metropolitan areas;

1.3.Progress towards a situation in which realisation of the metropolitan transport projects is executed by teams that bring together multiple competenc-es (e.g. technical, urban development, etc.) and, if necessary, specifically recruit those with the skills missing in the group, such as in the case of large public transport projects, such as tram-train, high quality bus lanes and the tram network;

1.4.Coordinate the aspects related to mobility and urban development in the different urban planning documents (i.e. PDU, PLU, SCoT, PLH);

1.5. Make use of the commission of disabled persons to develop the Sustainable Urban Mobility Plan actions related to the mobility of disabled travellers;

1.6.Let the internal functioning of the Communauté Urbaine Lille Métropole be an example in terms of sustainable mobility;

1.7. Mobilise the institutional partners of Lille Métropole to act effectively and in a coordinated manner with-in the different planning activities.

Sub-theme 2: raise awareness and coordinate activi-ties in the promotion of sustainable mobility2.1Develop communication and make the general

public aware of how the mobility system functions and of its link with urban development;

2.2.Continue coordination within the Sustainable Urban Mobility Plan during the realisation of the actions;

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2.3. Engage a process of targeted coordination with the main generators of traffic and mobility;

2.4. Accompany local actors in their eco-mobility relat-ed efforts.

Sub-theme 3: Promote mobility-related reflection and action at a wider scale3.1. Construct a mobility plan of the wider metropolitan

area in collaboration with the relevant French and Belgian institutional actors;

3.2.Find a specific framework in which to catalyse the inter-metropolitan mobility-related initiatives and activities a) by creating a permanent cross-border mobility forum of the wider metropolitan area and b) by developing cross-cutting actions that involve several organising transport authorities within the framework of the Syndicat Mixte Intermodal de Transport (SMIRT) (e.g. on the development of joint ticketing or the tram-train initiative).

Source: Rupprecht Consult based on input from Lille (www.lillemetropole.fr)

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ANNEX D: CHECkLIST

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PHASE 1: PrEPArING WELLSTEP 1: DETErmINE yoUr PoTENTIAL for A SUCCESSfUL SUSTAINAbLE UrbAN mobILITy PLAN

ACTIVITy 1.1: CommIT To oVErALL SUSTAINAbLE mobILITy PrINCIPLES

• Overall commitment to sustainability principles from key stakeholders achieved.

• Analysis concluded on the extent to which sustain-ability principles guide current policies relevant to urban mobility.

ACTIVITy 1.2: ASSESS THE ImPACT of rEGIoNAL/NATIoNAL frAmEWork

• Opportunities and potential problems identi-fied that might result from regional and national framework conditions.

• Relevant documents from national and regional level reviewed and results summarised.

ACTIVITy 1.3: CoNDUCT SELf-ASSESSmENT

• Appropriate self-assessment carried out. • Strengths and weaknesses with regard to develop-

ing a Sustainable Urban Mobility Plan identified.• Results summarised as starting point to optimise

local planning processes.

ACTIVITy 1.4: rEVIEW AVAILAbILITy of rESoUrCES

• Required skills and financial resources for plan-ning process analysed.

• Skill management plan compiled• Budget for running sustainable urban mobility

planning process politically approved.• Likely budgetary framework for measure imple-

mentation assessed.

ACTIVITy 1.5: DEfINE bASIC TImELINE• Realistic basic timeline for sustainable urban

mobility planning process and measure implemen-tation prepared.

• Timeline approved by decision makers.

ACTIVITy 1.6: IDENTIfy kEy ACTorS AND STAkEHoLDErS

• Stakeholder groups identified: Primary stakehold-ers, key actors, intermediaries.

• Analysis of actor constellations carried out.• Basic stakeholder coordination strategy developed.

STEP 2: DEfINE THE DEVELoPmENT ProCESS AND SCoPE of PLAN

ACTIVITy 2.1: Look bEyoND yoUr oWN boUNDArIES AND rESPoNSIbILITIES

• Most appropriate Sustainable Urban Mobility Plan area identified.

• Agreement achieved on geographical coverage.• Agreement achieved on the basic roles and

responsibilities of authorities and politicians.• Planning team created.• Political agreement signed and adopted by all

municipal councils.

ACTIVITy 2.2: STrIVE for PoLICy CoorDINATIoN AND AN INTEGrATED PLANNING APProACH

• Relevant policy linkages identified (synergies and conflicts).

• Initial options for policy integration assessed.• Dialogue established with all concerned actors

about integration possibilities.• Initial prioritisation of integration options decided.• Assessment and prioritisation specified according

to advanced scenario building results (> Activity 3.2).

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PHASE 1: PrEPArING WELL

ACTIVITy 2.3: PLAN STAkEHoLDEr AND CITIzEN INVoLVEmENT

• Planning of different involvement strategies final-ised.

• Communication plan elaborated and approved.

ACTIVITy 2.4: AGrEE oN Work PLAN AND mANAGEmENT ArrANGEmENTS

• Political mandate and support for your plan concluded.

• Coordinator of the planning process determined.• Strategy for risk management and quality

management devised.• Work plan for your planning process developed

and politically approved.

STEP 3: ANALySE THE mobILITy SITUATIoN AND DEVELoP SCENArIoS

ACTIVITy 3.1: PrEPArE AN ANALySIS of ProbLEmS AND oPPorTUNITIES

• Suitable indicators selected to describe the status.• All necessary data made available by the actors

concerned. (If sufficient data is not available, start with what you have, but draft a plan on how to close the data gaps.)

• Review and analysis concluded. Baseline scenario developed against which progress can be measured.

• Key problems to be addressed by Sustainable Urban Mobility Plan prioritised.

ACTIVITy 3.2: DEVELoP SCENArIoSrATIoNALE

• Do-nothing scenario elaborated (qualitatively and quantitatively).

• Business-as-usual scenario elaborated (qualita-tively and quantitatively).

• Different alternative policy scenarios described (qualitatively and quantitatively). Choose which scenario serves the vision in the most efficient and effective way.

• Appropriate techniques applied to support the scenario development and appraisal.

mILESToNE: ANALySIS of ProbLEmS & oPPorTUNITIES CoNCLUDED

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PHASE 2: rATIoNAL AND TrANSPArENT GoAL SETTINGSSTEP 4: DEVELoP A CommoN VISIoN

ACTIVITy 4.1: DEVELoP A CommoN VISIoN of mobILITy AND bEyoND

• Vision board established.• First draft of vision developed.• Draft discussed with stakeholders.• Agreement on final draft of vision.• Vision outcomes published in attractive format.

ACTIVITy 4.2: ACTIVELy INform THE PUbLIC

• Notes from stakeholder meetings made public.• Attractive information material about vision

building and its outcomes elaborated and disseminated.

• Media involved.

STEP 5: SET PrIorITIES AND mEASUrAbLE TArGETS

ACTIVITy 5.1: IDENTIfy THE PrIorITIES for mobILITy

• Vision reviewed to guide the development of the objectives.

• Draft objectives developed.• Draft discussed with key stakeholders.• Final draft of the objectives formalised.

ACTIVITy 5.2: DEVELoP SmArT TArGETS

• Develop a suitable set of locally relevant targets.• Reality check of objectives (> Activity 5.1) completed.• Formal adoption of targets and trajectories by all

stakeholders as part of the action and budget plan (> Activity 7.2)

STEP 6: DEVELoP EffECTIVE PACkAGES of mEASUrES

ACTIVITy 6.1: IDENTIfy THE moST EffECTIVE mEASUrES

• Framework of resources re-assessed.• Options of possible measures defined and

summarised.

ACTIVITy 6.2: LEArN from oTHErS’ EXPErIENCE

• Identified interesting places that have implement-ed a measure.

• Exchange with implementers established.• Key results summarised.

ACTIVITy 6.3: CoNSIDEr bEST VALUE for moNEy

• Suitable measures (and packages of measures) assessed with an eye to costs and benefits as well as value for money.

• Results summarised for discussion on final measure selection.

ACTIVITy 6.4: USE SyNErGIES AND CrEATE INTEGrATED PACkAGES of mEASUrES

• Effective packages of measures and possible synergies identified.

• Packages of measures checked with an eye to integration with land-use planning and other sectoral planning activities.

• Set of packages of measures selected as input for discussion on final selection and action and budget plan (> Activity 7.2).

mILESToNE: mEASUrES IDENTIfIED

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PHASE 3: ELAborATING THE PLANSTEP 7: AGrEE oN CLEAr rESPoNSIbILITIES AND ALLoCATE bUDGETS

ACTIVITy 7.1: ASSIGN rESPoNSIbILITIES AND rESoUrCES

• Final set of packages of measures proposed.• Responsibilities and possible funding sources

identified.• Discussion with concerned stakeholders concluded.

ACTIVITy 7.2: PrEPArE AN ACTIoN AND bUDGET PLAN

• Action and budget plan drafted.• Formal agreement from decision makers and key

stakeholders.

STEP 8: bUILD moNITorING AND ASSESSmENT INTo THE PLAN

ACTIVITy 8.1: ArrANGE for moNITorING AND EVALUATIoN

• Suitable indicators (based on indicators selected in Activity 5.2 Develop SMART targets) selected.

• Suitable monitoring and evaluation tools agreed on.• Work plan and responsibilities for data collection

and management agreed.

STEP 9: ADoPT SUSTAINAbLE UrbAN mobILITy PLAN

ACTIVITy 9.1: CHECk THE qUALITy of THE PLAN

• Final draft of Sustainable Urban Mobility Plan compiled.

• Internal and stakeholder review completed.• Final amendments completed

ACTIVITy 9.2: ADoPT THE PLAN• Sustainable Urban Mobility Plan adopted by

elected representatives of pubic body/bodies responsible for planning.

ACTIVITy 9.3: CrEATE oWNErSHIP of THE PLAN

• Public relations and involvement activities planned and carried out.

• Adoption of Sustainable Urban Mobility Plan celebrated with citizens and stakeholders.

mILESToNE: SUSTAINAbLE UrbAN mobILITy PLAN ADoPTED

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PHASE 4: ImPLEmENTING THE PLANSTEP 10:ENSUrE ProPEr mANAGEmENT AND CommUNICATIoN

ACTIVITy 10.1: mANAGE PLAN ImPLEmENTA-TIoN

• Work plan on management procedures and actor responsibilities agreed on.

• Risk contingency plan elaborated.• Reporting formats agreed on.

ACTIVITy 10.2: INform AND ENGAGE THE CITIzENS

• Citizens and stakeholders who are directly affected by measure implementation involved.

• Solutions for mitigation of negative effects during implementation elaborated.

• General public informed about progress of meas-ure implementation.

ACTIVITy 10.3: CHECk ProGrESS ToWArDS ACHIEVING THE obJECTIVES

• Implementation of measures continually monitored.

• Impacts evaluated at regular intervals.• Evaluation report prepared and published.

STEP 11: LEArN THE LESSoNS

ACTIVITy 11.1: UPDATE CUrrENT PLAN rEGULArLy

• Necessary amendments in implementation of measures identified.

• Amendments discussed with actors concerned• Plan update concluded.

ACTIVITy 11.2: rEVIEW ACHIEVEmENTS – UNDErSTAND SUCCESS AND fAILUrE

• Ex-post evaluation of planning process and measure implementation concluded.

• Lessons learnt documented.

ACTIVITy 11.3: IDENTIfy NEW CHALLENGES for NEXT SUSTAINAbLE UrbAN mobILITy PLAN GENErATIoN

• New challenges ahead for urban transport and mobility identified.

• Lessons learnt from current planning cycle used for development of next Sustainable Urban Mobility Plan.

mILESToNE: fINAL ImPACT ASSESSmENT CoNCLUDED

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ANNEX E: EXPErTS CoNSULTED IN WorkSHoPS AND EXPErT GroUP mEETINGS

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Expert organisation Country Event / Project (Date)

1 AHERNE Michael P. Dublin Transportation Office Ireland SUTP Expert Group (2004) PILOT Project (external expert)

2 ALEXANDER Melanie Bristol City Council UK PILOT Project Partner

3 ALLCORN Patrick Transport for London UK SUTP Expert Group (2004, DG ENV)

4 ALVES Mário Transitec Engenheiros – Consultores Portugal ELTISplus Trainer Workshop, Nov. 2011

5 ANASTASE Doina The Romanian Union of Public Transport Romania PILOT Project Partner

6 ANASTASIADIS Stephanos

Policy Officer, European Federation for Transport and Environment Belgium SUTP Expert Group (2004, DG ENV)

7 ARCELLI Andrea Commune Bologna Italy PILOT Project Partner

8 ARENTS Paul European affairs officer, Vlaamse Vervoermaatschappij VVM DeLijn Belgium SUTP Expert Group (2004, DG ENV)

9 AUWERX Patrick Mobiel 21 Belgium PILOT Project Partner

10 BALANT Mojca Urban Planning Institute of the Republic of Slovenia Slovenia ELTISplus Trainer Workshop, May 2011

11 BASTIAENS Jeroen VECTRIS Belgium PILOT Project Partner

12 BASTON Ana-Maria Association for Urban Transition Romania ELTISplus Trainer Workshop, Nov. 2011

13 BECKER Udo Technical University of Dresden Germany

ELTISplus Knowledge Consolidation Work-shop, June 2010 ELTISplus Validation Workshop, Mar 2011 ELTISplus Trainer Workshop, Nov. 2011ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

14 BERNARD Valerie Eurocities Belgium PILOT Project Partner

15 BONIFERT Marta Regional Environmental Center Hungary ELTISplus Trainer Workshop, May 2011

16 BOSSAERT Elke Mobiel 21 Belgium PILOT Project Partner

17 BREMERE Ingrida Baltic Environmental Forum – Latvia Latvia ELTISplus Trainer Workshop, May 2011 ELTISplus Trainer Workshop, Nov. 2011

18 BUCKETT John Hampshire County Council UK PILOT Project PartnerPILOT Project (external expert)

19 BÜHRMANN Sebastian Rupprecht Consult Germany

PILOT Project PartnerSUTP Efficiency Study Workshop, Sept 2005ELTISplus Expert Workshop, Sep 2010ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

20 BUI Vhin Amiens Métropole France ELTISplus Expert Workshop, Sep 2010

21 BURCKHART Kerstin

Institut d’Estudis Territorials, Barcelona Spain ELTISplus Trainer Workshop, Nov. 2011

22 BYERS Alastair Transport & Travel Research UK PILOT Project Partner

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Expert organisation Country Event / Project (Date)

23 BRIGATI Elisa TRT TRASPORTI E TERRITORIO, Milan Italy SUTP Efficiency Study Workshop, Sept 2005

24 CHIFFI Cosimo TRT TRASPORTI E TERRITORIO, Milan Italy ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

25 CHRISTIAENS Jan Mobiel 21, Leuven Belgium ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

26 COVET Julien Amiens Métropole France ELTISplus Expert Workshop, Sep 201027 COX Alastair Bristol City Council UK PILOT Project (external expert)

28 CRASS Mary Organisation for Economic Co-opera-tion and Development

France / International Organisation

PILOT Project (external expert)

29 CRÉ Ivo POLIS Belgium

PILOT Project PartnerELTISplus Knowledge Consolidation Workshop, June 2010ELTISplus Trainer Workshop, Nov. 2011ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

30 CREEDY Allen Union of Baltic Cities Network PILOT Project (external expert)

31 CRIDLAND-SMITH Lucy Bristol City Council UK PILOT Project Partner

32 DAVIES Barbara Bristol City Council UKPILOT Project PartnerPILOT Project (external expert)

33 DE BAETS Yves City of Ghent Belgium PILOT Project (external expert)

34 DE HAAN Jurgen Transport Knowledge Resources Centre (KPVV)

The Nether-lands ELTISplus Expert Workshop, Sep 2010

35 DE SCHEPPER Karin Inland Navigation Europe (INE) Association (Belgium)

ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

36 DELCAMPE David DG Environment European Commission

SUTP Efficiency Study Workshop, Sept 2005

37 DELLA LUCIA Luca University of Padova, Department of Structural and Transport Engineering Italy ELTISplus Expert Workshop, Sep 2010

38 DELY Kristina Covenant of Mayors Network/Belgium

ELTISplus Knowledge Consolidation Workshop, June 2010

39 DÖREN Béla Transport Commissioner, City of Cologne & TTI URBAN NET Germany

PILOT Project PartnerPILOT Project (external expert) SUTP Expert Group (2004, DG ENV)

40 DRAGUTESCU Ana Association for Urban Transition Romania ELTISplus Trainer Workshop, May 2011

41 DUQUENNE Thierry Brussels Capital Region Belgium ELTISplus Expert Workshop, Sep 2010

42 EKÉS András Metropolitan Research Institute Hungary

ELTISplus Validation Workshop, Mar 2011ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

43 ELVINGSON Per City of Öreborg Sweden ELTISplus Expert Workshop, Sep 2010

44 ENACHE MirceaUniversity of Architecture & Urbanism, Bucharest

RomaniaELTISplus SUMP Guidelines Validation Workshop, Mar 2013

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Expert organisation Country Event / Project (Date)

45 FIEDLER Matthias Rupprecht Consult Germany ELTISplus Knowledge Consolidation Workshop, June 2010

46 FIRTH Alan Lille Metropole Communauté urbaine France PILOT Project Partner

PILOT Project (external expert)

47 FISCHEROVÁ Gabriela

Energy Centre Bratislava, Local Technical Coordinator of UNDP-GEF Project "Sustainable Mobility in the City of Bratislava"

Slovakia ELTISplus Expert Workshop, Oct 2010

48 FREIRA Mauro Daniel Municipality of Evora Portugal PILOT Project Partner

49 GAUCE Kristina Statybos Strategija Lithuania ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

50 GERME Sabine Lille Metropole Communauté urbaine France PILOT Project Partner

51 GERTHEIS Antal Metropolitan Research Institute Hungary ELTISplus Trainer Workshop, May 2011

52 GIMÉNEZ I CAPEDEVILA Rafael

Institut d’Estudis Territorials - Institute for Regional Studies (Catalonia), Consultant

Spain ELTISplus Expert Workshop, Oct 2010

53 GRANBERG Mette Council of European Municipalities and Regions City of Helsinki

Network / Finland

ELTISplus Validation Workshop, Mar 2011

54 GRANT Murray Merseytravel UK PILOT Project (external expert)

55 GUDMUNDSSON Henrik

Vlaamse Vervoermaatschappij VVM DeLijn Denmark SUTP Expert Group (2004, DG ENV)

56 HAON Sylvain Polis BelgiumPILOT Project PartnerELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

57 HAVLIK Kvetoslav KORDIS JMK, Brno Czech Republic ELTISplus Expert Workshop, Sep 2010

58 HECIMOVIC Helena City of Koprivnica Croatia ELTISplus Expert Workshop, Oct 2010

59 HEVES Gábor Regional Environmental Center for Central and Eastern Europe Hungary ELTISplus Expert Workshop, Oct 2010

ELTISplus Trainer Workshop, May 2011

60 HOLVE Vanessa EUROCITIES BelgiumELTISplus Knowledge Consolidation Workshop, June 2010ELTISplus Validation Workshop, Mar 2011

61 HOOLI Lauri Union of Baltic Cities Finland ELTISplus Trainer Workshop, May 2011

62 IACOVINI Carlo Mo.Ve Italy SUTP Expert Group (2004, DG ENV)

63 ILIEVA Lucia Club Sustainable Development of Civil Society, General Manager Bulgaria

ELTISplus Expert Workshop, Oct 2010ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

64 JANSSEN Ulrike Climate Alliance Germany SUTP Efficiency Study Workshop, Sept 2005

65 JEAN MaximeCERTU - Centre d’études sur les réseaux, les transports, l’urbanisme et les constructions publiques

France PILOT Project PartnerPILOT Project (external expert)

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Expert organisation Country Event / Project (Date)

66 JORDOVA Radomira Transport Research Centre, CDV Czech Republic ELTISplus Trainer Workshop, May 2011

67 JOUVE Nicolas CETE Nord Picardie, Département Transport et Mobilités France ELTISplus Validation Workshop, Mar 2011

68 JÜSSI Mari Stockholm Environment Institute Tallinn Estonia ELTISplus Trainer Workshop, May 2011

69 KALANJ Nebojsa City of Koprivnica Croatia ELTISplus Expert Workshop, Oct 2010

70 KALDA Anu Tallin Transport Department Estonia PILOT Project PartnerELTISplus Expert Workshop, Sep 2010

71 KAYERS Annette City of Copenhagen Denmark ELTISplus Trainer Workshop, Nov. 2011

72 KEELEY StevenCENTRO (West Midlands Passenger Transport Executive and Authority) / UITP

UK ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

73 KERENYI Laszlo Centre for Budapest Transport Hungary ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

74 KLATKA Sylwia ConVoco sp.zo.o. Poland PILOT Project Partner

75 KOLLAMTHODI Sujith AEA Technology UK SUTP Efficiency Study Workshop, Sept 2005

76 KRAJEWSKI Markus Deutscher Städtetag/ German Association of Cities and Towns Germany SUTP Expert Group (2004, DG ENV)

77 LEE Peter Department of Transport UK SUTP Expert Group (2004, DG ENV)

78 LESNE Jacques Ministry of Transport France SUTP Expert Group (2004, DG ENV)

79 LIGHTFOOT Graham Mendes Limited Ireland ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

80 LÓPEZ LAMBAS María Eugenia Polytechnical University of Madrid Spain ELTISplus Knowledge

Consolidation Workshop, June 2010

81 LUTS Hannes Stockholm Environment Institute Tallinn Estonia ELTISplus Trainer Workshop, Nov. 2011

82 LUTZ Martin City of Berlin Germany SUTP Efficiency Study Workshop, Sept 2005

83 MARSDEN Greg University of Leeds, Institute for Transport Studies UK ELTISplus Expert Workshop, Sep 2010

84 MARTINO Angelo TRT Trasporti e Territorio ItalySUTP Efficiency Study Workshop, Sept 2005ELTISplus Knowledge Consolidation Workshop, June 2010

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Expert organisation Country Event / Project (Date)

85 MARX Christof Executive Agency for Competitive-ness and Innovation (EACI)

European Commission

ELTISplus Expert Workshop, Sep 2010ELTISplus Validation Workshop, Mar 2011ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

86 MATHON Sylvie CERTU (Centre d’études sur les réseaux, les transports, l’urbanisme et les constructions publiques) – CETE Nord Picardie

France ELTISplus Knowledge Consolidation Workshop, June 2010

87 MCGEEVER Jim London European Partnership for Transport, European Projects Manager

UK ELTISplus Expert Workshop, Oct 2010

88 MEERSCHAERT Vincent traject – mobility management Belgium ELTISplus SUMP Guidelines

Validation Workshop, Mar 2013

89 MEKERS Coen Provincie Gelderland The Nether-lands

SUTP Expert Group (2004)PILOT Project (external expert)

90 MERLE Nicolas CETE (Centre d’Etudes Techniques de l’equipment) Nord Picardie, Département Transport et Mobilités

FranceELTISplus Knowledge Consolidation Workshop, June 2010 ELTISplus Validation Workshop, Mar 2011

91 METZ Friso Transport Knowledge Resource Centre KPVV

The Nether-lands

ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

92 MEZEI Csaba The Regional Environmental Center for Central and Eastern Europe, Project Manager Green Transport Topic Area

Hungary ELTISplus Expert Workshop, Oct 2010

93 MIETZSCH Oliver Council of European Municipalities and Regions

ELTISplus Knowledge Consolidation Workshop, June 2010

94 MÖHLENDICK Barbara City of Cologne Germany PILOT Project Partner

95 MONZÓN Andrés Transyt - Centro de Investigación del Transporte Spain PILOT Project (external expert)

96 MORAIS Ines Municipality of Evora Portugal PILOT Project Partner

97 MOTMANS Luc Mobiel 21 Belgium PILOT Project Partner

98 MUSSO Antonio Federmobilità Italy PILOT Project Partner

99 NEGRENTI EmanueleENEA Roma - Italian National Agen-cy for New Technologies, Energy and Sustainable Economic Development

Italy SUTP Efficiency Study Workshop, Sept 2005

100 NORD Ola City of Malmö Sweden PILOT Project (external expert)

101 ONGJERTH Richárd Hungarian Urban Knowledge Centre, Managing Director Hungary ELTISplus Expert Workshop, Oct 2010

102 OOSTVEE Peter-Paul City of the Hague The Nether-lands PILOT Project Partner

103 OREVICEANU Monica Ministry of Regional Development and Housing Romania ELTISplus Expert Workshop, Sep 2010

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Expert organisation Country Event / Project (Date)

104 PARKER Tom TTR UK PILOT Project Partner

105 PAPADIMITRIOU Stratos University of Piraeus Greece ELTISplus Trainer Workshop, May 2011

ELTISplus Trainer Workshop, Nov. 2011

106 PLEVNIK Aljaž Urban Planning Institute of the Republic of Slovenia Slovenia

ELTISplus Knowledge Consolidation Workshop, June 2010ELTISplus Expert Workshop, Oct 2010ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

107 PLIESOVSKA Lenka City of Bratislava, Department of Transport Management and Planning Slovakia ELTISplus Expert Workshop, Oct 2010

108 PRESSL Robert Austrian Mobility Research, FGM-Amor Austria ELTISplus Trainer Workshop, Nov. 2011

109 RAJKIEWICZ Andrzej Association of Polish Regional Energy Agencies, SAPE Poland ELTISplus Trainer Workshop, May 2011

110 REEVE Iain Hampshire County Council UK PILOT Project Partner

111 REITER Karl Austrian Mobility Research, FGM-Amor Austria ELTISplus Trainer Workshop, May 2011

ELTISplus Trainer Workshop, Nov. 2011

112 RILEY Steven Bristol City Council UK PILOT Project Partner

113 ROGIEST Gisèle City of Gent, Mobility Manager Belgium ELTISplus Validation Workshop, Mar 2011

114 ROMMERTS Marcel European CommissionInter-national Organisa-tion

ELTISplus Knowledge Consolidation Workshop, June 2010

115 ROONA Bert The North-Netherlands Provinces (SNN)

The Neth-erlands SUTP Expert Group (2004, DG ENV)

116 RUPPRECHT Siegfried Rupprecht Consult Germany

SUTP Expert Group (2004, DG ENV)SUTP Efficiency Study Workshop, Sept 2005PILOT Project PartnerELTISplus Knowledge Consolidation Workshop, June 2010ELTISplus Expert Workshop, Sep 2010ELTISplus Expert Workshop, Oct 2010ELTISplus Trainer Workshop, Nov. 2011ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

117 RUSINOIU Emil-Mihai SC BRAICAR SA - BRAILA Romania PILOT Project Partner

118 RYCKBOST Isabelle European Federation of Inland Ports (EFIP)

Association (Belgium)

ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

ANNEX E – EXPErTS CoNSULTED IN WorkSHoPS AND EXPErT GroUP mEETINGS

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Expert organisation Country Event / Project (Date)

119 RYE Tom Edinburgh Napier University / Lund University UK

ELTISplus Knowledge Consolidation Workshop, June 2010ELTISplus Validation Workshop, Mar 2011ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

120 SAARINEN Sakari City of Helsinki/ Union of Baltic Cities Finland ELTISplus Knowledge Consolidation Workshop, June 2010

121 SANDULESCU Cornel SC BRAICAR SA - BRAILA Romania PILOT Project Partner

122 SANGEN RobFormer Director of the traffic region "The Hague"

The Neth-erlands

SUTP Expert Group (2004, DG ENV)

123 SANTEL Alberto Commune Genova ItalyPILOT Project PartnerPILOT Project (external expert) SUTP Expert Group (2004, DG ENV)

124 SAUVAGE Evelyne VECTRIS Belgium PILOT Project Partner

125 SEHIER Jean-Louis Lille Metropole Communauté urbaine FrancePILOT Project PartnerPILOT Project (external expert)

126 SIMPSON Jerome The Regional Environmental Center for Central and Eastern Europe

Hungary ELTISplus Expert Workshop, Oct 2010

127 SOLTYSIAK Agnieszka Sylwia Klatka - ConVoco Poland PILOT Project Partner

128 SORIN Olivier City of Nantes France PILOT Project (external expert)

129 STACEY Stewart Birmingham City Council, Councillor

UKSUTP Expert Group (2004)PILOT Project (external expert)

130 STAHLSPETS Ake Linköping Sweden PILOT Project (external expert)

131 STEPAN Octavia Association for Urban Transition RomaniaELTISplus Knowledge Consolidation Workshop, June 2010

132 STOYANOVA Zoya City of Burgas BulgariaELTISplus SUMP Guidelines Validation Workshop, Mar 2013

133STRATIL-SAUER Gregor

Vienna City Administration, Urban Development Planning

AustriaELTISplus Expert Workshop, Sep 2010ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

134 STRAUCH ClaudiaCities Region / District of Aachen (StädteRegion Aachen)

GermanyELTISplus SUMP Guidelines Validation Workshop, Mar 2013

135 STRNADOVÁ Danuse Transport Research Centre, CDVCzech Republic

ELTISplus Trainer Workshop, Nov. 2011

136SUCHORZEWSKI Wojciech

Suchorzewski Konsulting; Warsaw University of Technology - Transpor-tation Engineering Division, Emeritus Professor

Poland ELTISplus Expert Workshop, Oct 2010

137 SUNDELL Lisa City of Göteborg SwedenELTISplus Knowledge Consolidation Workshop, June 2010

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Expert organisation Country Event / Project (Date)

138 SUNESON Torbjörn Swedish National Road Administration Sweden SUTP Expert Group (2004, DG ENV)

139 TEUBNER Wolfgang ICLEI – Local Governments for Sustainability – European Secretariat

Network (Germany) ELTISplus Validation Workshop, Mar 2011

140 THEVENON Jean CERTU France SUTP Expert Group (2004, DG ENV)

141THIEMANN-LINDEN Jörg

German Institute of Urban Affairs (DIFU), Scientific Officer - Field of Mobility and Infrastructure

Germany ELTISplus Expert Workshop, Oct 2010

142 TOMASSI Maurizio STA SpA Rome ItalySUTP Efficiency Study Workshop, Sept 2005

143 VALLET Julie Grand Lyon FranceSUTP Efficiency Study Workshop, Sept 2005

144 VAN DER JAGT Mark City of the HagueThe Nether-lands

PILOT Project PartnerPILOT Project (external expert)

145VAN DER KLAAUW Cor

Province of Groningen NetherlandsELTISplus Validation Workshop, Mar 2011

146 VAN DYCK Sara Mobiel 21 Belgium PILOT Project Partner

147 VAN EGMONT Patrick TISSEO-SMTC France PILOT Project (external expert)

148 VAN RIET JoopMinistry of Transport, The Netherlands

The Nether-lands

SUTP Expert Group (2004)

149VAN LIESHOUT Marcel

Goudappel CoffengThe Nether-lands

ELTISplus Trainer Workshop, Nov. 2011

150 VANCLUYSEN Karen PolisBelgium /Network

PILOT Project PartnerELTISplus Validation Workshop, Mar 2011

151 VANSEVENANT PeterStad Gent, Head of the mobility department

BelgiumSUTP Expert Group (2004)PILOT Project (external expert) ELTISplus Expert Workshop, Sep 2011

152 VASCONCELOS Ana IST Lisbon - Evora Portugal PILOT Project Partner

153 VASIOIU Daniela City of Braila Romania PILOT Project Partner

154 VERDACCHI Cristina Commune Genova ItalyPILOT Project PartnerPILOT Project (external expert)

155VILLALANTE I LLAU-RADÓ Manel

Ferrocarrils de la Generalitat de Catalunya (FGC)

Spain SUTP Expert Group (2004)

156 VILLANI Valeria Commune Bologna ItalyPILOT Project PartnerPILOT Project (external expert)

157 VIORICA SarmanURTP publications Editor & Marketing

Romania PILOT Project Partner

158 WEBER Ulrich UITP-Euroteam Union Internationale des Transport Publics

Belgium SUTP Expert Group (2004)

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Expert organisation Country Event / Project (Date)

159 WEFERING Frank Rupprecht Consult Germany

ELTISplus Expert Workshop, Oct 2010ELTISplus Validation Workshop, Mar 2011ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011ELTISplus SUMP Guidelines Validation Workshop, Mar 2013

160 WEGEFELT Susanne DG Environment European Commission SUTP Efficiency Study Workshop, Sept 2005

161 WEINREICH Mari-anne VEKSØ Mobility Denmark ELTISplus SUMP Guidelines

Validation Workshop, Mar 2013

162 WILD Dieter PTV - Planung Transport Verkehr AG Germany SUTP Efficiency Study Workshop, Sept 2005

163 WITTE Andreas Technical University of Aachen (RWTH) Germany ELTISplus Expert Workshop,

Sep 2010

164 WOLEK Marcin University of Gdansk Poland

ELTISplus Knowledge Consolidation Workshop, June 2010ELTISplus Trainer Workshop, May 2011ELTISplus Trainer Workshop, Nov. 2011

165 WOLFRAM Marc Rupprecht Consult Germany PILOT Project Partner

166 WORTHINGTON Ray Lancashire County Council UK PILOT Project Partner

167 WRIGLEY Stuart Lancashire County Council UK PILOT Project Partner

168 ZWOLINSKI Tomasz City of Krakow Poland ELTISplus Validation Workshop, Mar 2011

ANNEX E – EXPErTS CoNSULTED IN WorkSHoPS AND EXPErT GroUP mEETINGS

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www.eltis.org/mobility-plans

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