7/28/2019 Standing Orders ACT2009
1/43
Industrial Discipline
May 2012
7/28/2019 Standing Orders ACT2009
2/43
Contents :
The Industrial Employment (Standing Orders) Act, 1946
Steps leading to Disciplinary Action
Domestic Enquiry Absenteeism
Violence at workplace
Theft
Negligence
Go-slow
Efficiency
7/28/2019 Standing Orders ACT2009
3/43
Industrial Discipline...IntroductionRoots :
Contract of employment
Model / Certified Standing Orders
Settlement between the Company and the employees
Work culture, practices, rules & regulations
Employee representatives and pressure groups
7/28/2019 Standing Orders ACT2009
4/43
The Industrial Employment (Standing
Orders) Act, 1946
An act to require employers in industrialestablishments formally define the conditions of
employment under them
7/28/2019 Standing Orders ACT2009
5/43
The Industrial Employment (Standing Orders) Act,
1946Matters to be provided in the Standing Orders
Classification of workmen
Manner of intimating workmen periods & hours ofwork, holidays, pay-days, wage rates
Shift working
Attendance and late coming
Leave & holidays : application, authority
Requirement to enter premises by certain gates &
liability to search
7/28/2019 Standing Orders ACT2009
6/43
The Industrial Employment (Standing Orders) Act,
1946
Closing & opening of sections of the esta., temporary
stoppage of work : Rights & liabilities of the employer
& employees Termination of employment : notice to be given by the
employer & employee
Acts or omissions which constitute misconduct
Means of redress for workmen against unfair
treatment or wrongful executions by the employer, his
agents or servants
7/28/2019 Standing Orders ACT2009
7/43
Steps leading to Disciplinary Action
Complaint
Investigation
Weighing pros and cons
Compromise
Framing of Show Cause Notice / Charge sheet
Delivery of SCN / Charge sheet Response from the delinquent worker
Milder action / Suspension Pending enquiry
Enquiry
7/28/2019 Standing Orders ACT2009
8/43
SCN & disciplinary actions
Charge Sheet / Show-cause notice
Reply by the employee
Action : Warning, suspension etc.
7/28/2019 Standing Orders ACT2009
9/43
Charge-sheet / Show Cause
Notice A memorandum of charges i.e. acts or omissions alleged to have beencommitted by the employee
Objective : to tell the accused what he supposed or alleged to have done.
To give the employee a reasonable opportunity to defence
A precise and definite catalogue of charges so that the employee mayunderstand and effectively meet.
Charges must be specific in all possible details besides being
accurate.Should contain all relevant facts.
The facts in the charge-sheet must disclose the misconducts with which the
employee is charged-time, venue, manner in which incidence happened,witnesses, documents, records
7/28/2019 Standing Orders ACT2009
10/43
Charge-sheet / Show Cause
Notice Ensure that language used in it does not show that theemployee is guilty.
Time - qualify - about
It has been reported against you - implications..
Use the words that are mentioned in the Standing
Orders
The charge-sheet must be signed by the competentauthority
7/28/2019 Standing Orders ACT2009
11/43
Reply to the Charge-sheet / Show
Cause NoticeContingencies :
Admission of charges
Request for extension of time forsubmission of explanation
Refusal of charges
No submission of explanation
7/28/2019 Standing Orders ACT2009
12/43
Reply to the Charge-sheet / Show
Cause NoticeEssential ingredients of the reply :
Admission of guilt
Unconditional apology
Assurance of not repeating such acts infuture
7/28/2019 Standing Orders ACT2009
13/43
Role of HR Dept.
Investigation into facts, evidence, witnesses
Arrive at conclusion
Weigh pros and cons
Consider other deciding factors - nature & gravity
of the misconduct, past history of the employee,
impact on work-culture, pressure groups
7/28/2019 Standing Orders ACT2009
14/43
Decision on the basis of the reply
Factors to be considered :
Gravity of the misconduct
Reply submitted by the employee
Past record of the employee
Misconduct : by intention or a mistake
Policy issues e.g. smoking
7/28/2019 Standing Orders ACT2009
15/43
Suspension pending enquiryCircumstances justifying exercise of right to suspend : where the continuance of the employee may endanger industrial
peace or security
where the continuance of the employee at workplace mayprejudice investigation, trial or enquiry e.g. apprehended
tampering with witnesses or documents
where the preliminary enquiry into the allegations made has
revealed a prima facie case justifying criminal or dep.proceedings which are likely to lead to his conviction and / or
dismissal or removal from services
7/28/2019 Standing Orders ACT2009
16/43
Suspension pending enquirywhere the employee is alleged to have committed
following misconducts :
an offence of conduct involving moral turpitude corruption, theft, misappropriation of companys
money
serious negligence
refusal or deliberate failure to carry out written orders
of supervisory staff
7/28/2019 Standing Orders ACT2009
17/43
Domestic Enquiry
7/28/2019 Standing Orders ACT2009
18/43
Objectives...
To find out the truth of allegations against
an employee / workman.
To provide a fair opportunity to the
delinquent workman to defend
7/28/2019 Standing Orders ACT2009
19/43
Principles of Natural Justice Nemo judex in causa sua : No one should be
judge in his own cause
Audi Altrem Paltrem : No one should becondemned unheard
One who hears must decide
A person cannot be expected to take an
objective decision in which he has an
interest
7/28/2019 Standing Orders ACT2009
20/43
Audi Altrem Paltrem Notice
Right to present his case
Right to rebut adverse evidence
Right to be presented
No evidence should be taken at the back of
the party
7/28/2019 Standing Orders ACT2009
21/43
Domestic Enquiry proceedings-
Appointment of presenting officer
Briefing of the witnesses
Information about the enquiry proceedings
Enquiry proceedings Report of the enquiry officer
Official record to be sent to the disciplinary authority
Decision to be made by the disciplinary authority
Second Show Cause Notice
Appeal
Punishments
7/28/2019 Standing Orders ACT2009
22/43
Who should be... the Disciplinary Authority
the Enquiry Officer
7/28/2019 Standing Orders ACT2009
23/43
The Enquiry Officer An impartial person with an open mind and without
prejudice against the delinquent employee
Should act impartially, objectively and fairly
Should possess necessary knowledge
Information to the delinquent about the charges
Examination of the witnesses in the presence of the
workman & cross-examination by the workman Should not use reports made behind the back of the
workman.
7/28/2019 Standing Orders ACT2009
24/43
The Enquiry Officer Report : A brief summary of the documentary and oral evidence
as well as the arguments advanced by both the parties.
Conclusions and reasons thereof
EO not be travel beyond the limit of the charges
EO not to recommend a punishment.
7/28/2019 Standing Orders ACT2009
25/43
ABSENTEEISM
(A) LEAVE 1. FACTORIES ACT, 1948
2. SHOPS & ESTABLISHMENTS ACT
3. STANDING ORDERS ACT
(B) LEAVE OF ABSENCEDICTIONARY MEANING - LEAVE = PERMISSION
UNLESS SUCH PERMISSION IS GIVEN OR LEAVE
SOUGHT IS GRANTED IT WILL BE UNAUTHORISED
LEAVE
(C) ABSENCE FOR SHORT PERIODS
ABSENCE FOR LONG PERIODS
7/28/2019 Standing Orders ACT2009
26/43
ABSENTEEISM
(D) REFUSAL OF LEAVE BY MANAGEMENT
(E) HABITUAL ABSENCE WITHOUT LEAVE
(F) EVIDENCE :
(1) RECORDS - ATTENDANCE REGISTER,
LEAVE CARD, ATTENDANCE CARD
(2) MENTION - DATES AND NO. OF DAYS IN
EACH MONTH(3) BRING EVIDENCE TO SHOW IT AFFECTS
PRODUCTION AND EFFICIENT WORKING
7/28/2019 Standing Orders ACT2009
27/43
ABSENTEEISM
(G) EXTENSION OF LEAVE
(1) WORKMEN SHOULD SEND APPLICATION FOR
EXTENSION IN ADVANCE
(2) MANAGEMENT TO COMMUNICATE REFUSAL TO
EXTEND LEAVE
(3) IF NO REFUSAL SENT,THERE IS AN IMPLIED
PRESUMPTION OF GRANT OF LEAVE
(H) PROOF OF RECEIPT
REGISTERED A/D LETTER
UNDER CERTIFICATE OF POSTING(I) OVERSTAY OF LEAVE
REMAINS ON SANCTIONED LEAVE FOR A PERIOD AND
THEN ABSENTS
(J) VOLUNTARY ABANDONMENT OF SERVICE
7/28/2019 Standing Orders ACT2009
28/43
VIOLENCE AT THE WORK PLACE Section 141 of the ipc defines unlawful assembly : as an assembly of five or
more persons, if the common object of thepersons composing that assembly
is
First : to overawe by criminal force, or show of criminal force...... Or
Second : to resist the execution of any law, or any legal process; or Third : to commit any mischief of criminal trespass, or other offence; or
Fourth : by means of criminal force, or show of criminal force, to any person
to take or obtain possession of any property, or to deprive any person of
enjoyment , or to enforce any right or supposed right; or
Fifth : by means of criminal force, or show of criminal force, to compel any
person to do what he is not legally bound to do, or to omit to do what he is
legally entitled to do
7/28/2019 Standing Orders ACT2009
29/43
VIOLENCE AT THE WORK PLACE Section 146 : rioting
Whenever force or violence is used by unlawful assembly, or by any member thereof,
in prosecution of the common object of such assembly, every member of such
assembly is guilty of the offence of rioting.
Section 339 : wrongful restraint
Whoever voluntarily obstructs any person so as to prevent the person from
proceeding in any direction in which that person has a right to proceed, is said to
wrongfully restrain that person.
Section 340 : wrongful confinement
Whoever wrongfully restrains any person in such a manner to prevent that person
from proceeding beyond certain circumscribing limits, is said wrongfully toconfine that person.
Defences in case of assaults
General circumstances to be kept in view when workers are involved in riotous
behaviour..
Evidence in case of rioting and assault.
7/28/2019 Standing Orders ACT2009
30/43
7/28/2019 Standing Orders ACT2009
31/43
NEGLIGENCE Derived from the word neglect which means not to care or
not to pay attention to the work of leave something undone or
omit to do. It means want of proper care, or attention or carelessness.
An inadvertent imperfection by a responsible human agent in
the discharge of a duty as produces in an ordinary and natural
sequence a damage to another. Unintended damage/consequence.
7/28/2019 Standing Orders ACT2009
32/43
NEGLIGENCE Concept of negligence is negative in character.
When an employee is accused of negligence, he is not
accused of doing something but on the other hand he is
accused of not doing something or failure to exercise
sufficient skill or diligence. e.g. Forgetfulness, delay,
e.g.Doctor, signalman, mechanic - aeroplane
Punishment : depending on charge, previous record and
circumstances.
7/28/2019 Standing Orders ACT2009
33/43
Go Slow
7/28/2019 Standing Orders ACT2009
34/43
Definition... The tactics of the workmen, when
individually or collectively, they
intentionally reduce the speed of their workor adopt dilatory tactics to reduce the
production or or efficiency while pretending
to be engaged on their respective jobs.
7/28/2019 Standing Orders ACT2009
35/43
background... Union : weapon in their armoury, an
alternative to strike, legitimate weapon to
pressurise the Management
The Supreme Court and High Courts : a
serious misconduct, much more harmfulthan the total cessation of work i.e. strike
7/28/2019 Standing Orders ACT2009
36/43
Provisions... Unfair Labour Practice under Item 5 of
Schedule III of the Maharashtra Recognition
of Trade Unions & Prevention of UnfairLabour Practices Act, 1971.
Model Standing Orders : wilful slowing
down in performing of work, or abetment orinstigation thereof.
Contract of employment.
Settlement
7/28/2019 Standing Orders ACT2009
37/43
Landmark Judgements... Zakih v/s Firestone Rubber Company, 1954, I LLJ, 281,Bombay HC.
Bharat Sugar Mills v/s Jai Singh, 1961, II LLJ, 644, SC.
Bank of India v/s T S Kelawala, 1990, II LLJ, 39, SC. P G Gangadhanan v/s Presiding Officer, 1996, II LLJ, 1234,
Madras HC.
Krishkumar v/s Nicholas Laboratories, 1997, II CLR, 324,
Bombay HC.
Carona Sahu Ltd. v/s Mansoor Ahmed, 1997, I CLR, 769,
Bombay HC.
7/28/2019 Standing Orders ACT2009
38/43
Go Slow must be wilful ...wilful
Deliberation & calculation, intention on the
part of the employee to prejudice theinterest of the employer.
Rules out any possibility of the slowing downbeing accidental or unintentional.
7/28/2019 Standing Orders ACT2009
39/43
Disciplinary action... Investigation : nature of production, stagesof production, their relative importance, role
of worker at each stage, pre-production
activities, facilities for production, effect onproduction.
Chargesheet : sufficient particulars about
the go-slow indulged in by him, days onwhich he slowed down, norms that the
employer expects / are fixed, how he has
fallen below the norms.
7/28/2019 Standing Orders ACT2009
40/43
Disciplinary action... Reply to the Chargesheet by the employee Departmental Enquiry
Report of the department enquiry Second showcasuse notice
Reply to the S.S.N
Punishment
7/28/2019 Standing Orders ACT2009
41/43
Punishments : Censure / warning Deduction in wages
Dismissal
7/28/2019 Standing Orders ACT2009
42/43
Measures... Establish by documentation production norms expected
from workmen over a normal shift..quantification of
output. If there is any change in the procedures, process
improvement, introduction of new machinery, refix the
norms.
Understand a workmans viewpoint while finalising thenorms.
Norms should not be negotiable after finalisation.
7/28/2019 Standing Orders ACT2009
43/43
Measures... Norms should be communicated to allworkmen..wherever possible..include it in the
Settlement
Wherever the shotfall in production is noticed, recordthe same with details of the date, shift, names of the
workers, technical reasons for failure, time etc.
Wherever the shotfall is attributable to the workman,
discuss with him first.
Put up periodic notices, in case of a collective go-slow.