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SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

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Page 1: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

SSBS Solutions and Services

Page 2: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Overview of our Organization

Page 3: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Experience

Quality

Team

The Organization

Why SSBS?

150+ IT Consultants

IT Consultants and Software Engineers with strong expertise in latest IT Solutions & Complementary Products

Leadership team from USA and Europe

Cross Industry Experience – including Oil & Gas, Manufacturing, CPG, Logistics, Healthcare, Telematics

SAP ERP, SRM, SCM, Business Objects, Bank Communication Management, Various IS Solutions

CMMI Certified

SAP Channel Partner

SAP Services Partner

SAP Business Objects Partner

Strong Financials, backed by Al-Othman Holding

Only Saudi Company that offers end-to-end IT Solutions, including Implementation & Infrastructure

Offices in Al-Khobar, Riyadh, and Bahrain

Fast Growing

VMWare Partner

QA Certification

Page 4: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Solutions & Services

Consulting Services

Project Full Lifecycle

Consultancy

Subject Matter Experts

Custom Application

Development

On-shore/ Off-shore

Engagement Models

Hosting Services

Data Centers in KSA and

Bahrain

System and Network

Security

System Backup Services

Server Management

Disaster Recovery

Solutions

Managed Services

Support Services

System Maintenance,

Functional & Basis Support

Business Process

Outsourcing

Customer service center

(available 24/7, in multiple

languages)

Single point of contact for all

service requests and

queries

1st and 2nd level support

Incident and problem

management

Page 5: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Our Clients

Page 6: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Saudi Aramco: Computer Application Development 8 year contract

KAPSARC: Implementation SAP, hosting, DR, Support, and management for 3

years

Saudi Aramco: RFID Supply, Implementation through out all in-kingdom

warehouses, and integration with SAP

Saudi Aramco: Upgrade of Cramer Amdocs System to the latest release

STC: Installation of Enterasys Dragon

STC: Disaster Recovery Implementation between Riyadh and Jeddah

ALJ: In-Vehicle WIFI System

Sadara Chemical: Implementation of SAP

LUBEREF: Implementation of SAP with IS Oil, BI, SRM, and Mobility Solution

Our Milestones (2009 onwards)

Page 7: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

HP Software: 2 awards; Best Partner in MENA, and Best Partner in EMEA

SAP: Quality Award for KAPSARC presented in front of H.E. Amr Dabbagh in the

2011 SAP World Tour

SAP: Best Performance Partner 2011

CMMI Level 4

Awards Won and Certifications (2009 Onwards)

Page 8: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller
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Solutions & Services

SAP Enterprise Resource Planning

SAP Business Solutions – SRM, SCM, CRM, PLM

SAP Business Objects – Managed Dashboards

Logistics Execution - RFID

Oil & Gas Manufacturing Logistics & Distribution Healthcare Telecommunications Higher Education & Research

SAP Business Objects

Public Sector

SAP NetWeaver – Enterprise Portal, Process Integrator, Master Data Management

Page 10: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Company King Abdullah Petroleum Study & Research Center (KAPSARC)

Location Dhahran/ Riyadh

Industry Higher Education & Research

SAP Solution SAP ERP 6.0 EHP4 – HR, FI, CO, MM, e-Recruiting, e-Banking,

Enterprise Portal

Project Overview:

SAP ERP Implementation with e-Recruiting

Infrastructure & Solution Hosting

3 years Hardware and Application Support (Level 1 & 2)

Competitors:

Top Global IT firms from USA, India, and Middle East

Why SSBS?

Proven track record of successful project implementations at Saudi ARAMCO and other leading clients in the region

Strong team of Technology and Industry Subject Matter Experts

Compelling Value

SSBS SAP Case Study

Page 11: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Project Overview:

TO-BE Landscape sizing

SAP Technical upgrade to SAP ERP 6.0 from

SAP R/3 4.6c

Disaster recovery & Contingency Planning

SAP Solution Manager Implementation

SAP Global Master template for roll out to 16 companies worldwide

500+ End Users

SAP Solution Manager for Centralized Service and Support Desk

Company Saudi Amiantit

Location Al-Khobar (Head Office), 60+ Locations all over GCC

Industry Manufacturing

SAP Solution SAP Upgrade to ERP 6 from SAP R/3 4.6c and SAP Global Master

Template

SSBS SAP Case Study

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Company Saudi ARAMCO

Location Dhahran, Saudi Arabia

Industry Oil & Gas

SAP Solution SAP ERP 6.0 BW, Business Objects Xcelsius, SAP BW, BSP Enterprise

Portal

Project Overview:

New automated, reliable Drilling & Work over organization dashboard to conduct the Oil Country Tubular Goods

A comprehensive reporting and analysis solution

Data reconciliation

SSBS SAP Case Study

Page 13: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

SSBS SAP Case Study

Company Saudi ARAMCO

Location Dhahran, Saudi Arabia

Industry Oil & Gas

SAP Solution SAP Shipping Accounting Portal – SAP ERP, Enterprise Portal,

Documentum, WebDynpro

Project Overview:

SAP Enterprise Portal based Shipping Accounting Portal solution for distributing shipping documents to partners

Workflow approval process for document verification and approval

Integration with Documentum for storage and sharing of scanned documents with the partners

Page 14: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Why SSBS?

Experience

• SAP Certified Consultants with Cross-Industry

expertise

• Strong Expertise in SAP ERP & Business Suite

• Localization (KSA) Expertise

• Accelerated Implementation

Agility

• In 2011, delivered over 15 strategic projects, all

on budget, on schedule

• Average mobilization time 2 to 3 weeks

• Delivered Trend-Setter Solutions

Quality

• SAP Channel Partner

• SAP Services Partner

• SAP Business Objects Partner

• SAP Certified Consultants

• PMP Certified Consultants

• CMMI Certified

Commitment

• Al-Othman Holding, Strong Financials

• Offices in Al-Khobar, Riyadh, and Bahrain

• Regional presence throughout KSA & Middle

East through Al-Othman Holding

• Fast Growing Company

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Data Center Services

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Facts About Data Centers:

Data Centers serve as the heart-beat of organizations today

Cost of down time for many mission-critical data centers are greater than any hospital, airport, university or commercial/residential facility in the world

Affordability to fail in data center design or implementation is zero

To reduce downtime (costs) Data Centers must be built with

1) advice of expert consultants

2) use of global standards and bet practices

3) optimized use of next generation technologies

4) allocation of appropriate budget to allow for no compromise in matching the availability requirements.

5) use of professional staff and providing professional training training to the data center staff.

Data Center Services

Page 17: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Specialized Data Center Professional Services:

Data Center Consultancy

Data Center Audits & Certifications, including:

ANSI/TIA-942

SS507

ISO/IEC-24762

ISO-20000

ISO-27001

DC Engineering, Design, Sizing and Capacity Planning

DC Design Review and Validation per the ANSI/TIA942 standards

Turkey Integration & DC/DRC Installation & Project Management

Data Center Review and Assessment in accordance to ANSI/TIA- 942

3rd Party Testing & Commissioning

Post Implementation Support Services

Datacenter Professionals Certification Training

Data Center Services

Page 18: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

RFID Solutions

Page 19: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

• nofilis is the leading supplier of RFID process integration in Europe

• Together with SSBS, our main Middle East partner, we are implementing one of the largest RFID deployments in this area at Saudi Aramco

Up to 100 portal gates

More than 500 mobiles and printers

Easy plug and play integration into Aramco’s complex SAP business processes

RFID

Page 20: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

The unique integration layer for any kind of AutoID technology

To enable digital identification

RFID active / passive

Barcode / 2D Matrix

Sensor Integration (e.g. Temperature, Humidity, …)

WiFi / RTLS Tracking

Mobile Business with PDA‘s, cell phones, …

Tracking and tracing of objects

Integrating into business management systems

RFID

Page 21: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Temperature

Control

WiFi

Aeroscout WiFi Ekahau

Item Tracking Staff Tracking Realtime

locating

Container

Tracking

RFID/Barcode

Mobile UHF RFID

Portal

RTLS outdoor

Tracking &

Visualisation Business

Process

Aviation Scenarios and Technologies

RFID

Page 22: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

RFID

Controller box

includes all cable

wiring, controller

and LCD PanelPC

Light barriers for

triggering and

direction indication

High Performance RFID Antennas

Page 23: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Pre build components for Reports, Charts, Map-views and Layout-views

Tracking Applications

RFID

Page 24: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Device and Infrastructure Management as a PlugIn Application

User and role based application and data access

RFID Device Management

RFID

Page 25: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

noFilis References (extract)

RFID

Page 26: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

SSBS RFID Case Study

Company Saudi ARAMCO

Location Dhahran, Saudi Arabia

Industry Oil & Gas

Solution ARAMCO Advanced Warehouse Logistics Module

Project Overview:

Goods receipt / Goods issue

Put-away / Picking

Warehouse internal goods movements (based on forklift, handheld or gate scenarios)

Container mgmt

Asset mgmt (mobile scenario, on/offline)

Inventory mgmt (smart shelf)

PLC / shop floor integration (conveyor belts, sorters, …)

Sensor integration (temperature, GPS, torque, weight, …)

RTLS Tracking of Assets / Containers based on Active RFID or WiFi

Page 27: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller
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Google's enterprise vision

Solution providers: this is a good time to talk about any

custom solutions or integration services you offer

Page 29: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Built on the cloud computing model

Page 30: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Google Apps: tools for today's user

Gmail Huge inbox with search: keep and find everything.

Talk Business class IM and VC as easy as email.

Groups Let users easily create and work in teams.

Calendar Make sharing calendars and schedules easy.

Docs Makes collaborating as easy as creating

Sites Allow users to manage their own sites.

Video Unlock the power of video within your business.

Postini Security and compliance solutions.

Page 31: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Dramatically lower costs

Source: Microsoft Online Services Business Value White Paper (Microsoft, 2009) Source: Should Your Email Live In The Cloud?’ (Ted Schadler, Forrester, 2009)

Page 32: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

More reliable and secure

Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.

Better uptime than on-premise

Downtime per month (in minutes)

Purpose-built infrastructure

• Hundreds of thousands of identical servers

• Custom, hardened Linux OS • Can rapidly update all systems • No third-party security issues

World Class Security • Industry-leading experts • Obfuscation of data at rest • Security reviews for all code

SAS 70 Type II certification FISMA certification (in progress)

Page 33: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

That just keep getting better

Frequent, small updates • ~2 week release cycle

• Easier for users to adjust

Learn from users

• Research • Usage analysis

Easy to manage

• No server or client upgrades • No data migration

• Everyone is on the latest release

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Vehicle Tracking

GSM based tracking

Satellite based tracking

Earth Station and Support Services

Command and Control Center

Customized Application Platform

In House Hosting and Data Center Capabilities

Strong R & D and In House Device Manufacturing Capabilities

Integrating with Third Party software

Integration with Traffic Management Systems

Speeding Alerts, Geo Fencing, Notification and Custom Reports

Canbus integration

Telematics

Page 36: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Company Abdul Latif Jameel

Location Saudi Arabia

Industry Automobile

Solution Vehicle Tracking System

Project Overview:

No 1. independent distributor in the world for Toyota.

Sells more then 250,000 vehicle units per year in KSA, almost 40% of total sales!

They would like to provide Telematics and Vehicle Tracking services in the Kingdom

and key Countries where they are operating.

They hired external Telematics Consultants to study and survey the region for Telematics

After extensive study on various Business Models, and Internal

and External Market Research, ALJ is ready to select a partner from worldwide and

launch the services in the Kingdom.

After Evaluating various partners from across the world, they have selected SSBS!

SSBS Telematics Case Study

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Network Data Security

Page 39: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Network Data Security

Ensure health and compliance prior to allowing network access

– Agent and agent-less assessment

Provide appropriate access (to assets and QoS) based on organizational role

– Policy or VLAN assignment options

Support guest access, sponsored access and end-system / user tracking

– IP to ID mapping: track username, IP, MAC, location, etc.

Ensure continuing health and compliance after connection

– Continuous monitoring with IDS, NBAD, SIEM

Automatically contain detected threats

NAC

Page 40: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller
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Testing Strategy Consulting

Test Process Consulting

Testing Audit

Independent Testing

Independent End to End Verification & Validation Services

Help clients in setting up a QA Center of Excellence

Training and mentoring the team

SSBS QA Service Offering

Page 42: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Fail over/Recovery Testing (Including backup testing)

Regression Testing

Interface/Inter-system Testing

Usability Testing

System Integration Testing

User Acceptance Testing

Generic Testing Services

Page 43: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Business outcomes

Project & Portfolio

Management Center

CIO Office

CTO Office

SOA Center

SAP, Oracle, SOA, J2EE, .Net

Quality Center

Performance Center

Application Security Center

Application lifecycle

Business service management

IT service management

Business Availability

Center

Operations Center

Network Management

Center

Service Management

Center

Client Automation

Center

Data Center Automation

Center

Business service automation

Universal CMDB

Operations Orchestration

STRATEGY APPLICATIONS OPERATIONS

Service portfolio management

Business Assurance and Continuity

Page 44: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

SSBS Infrastructure Management and Business Continuity

SSBS offers a full spectrum of IT Infrastructure Management Services (IMS) encompassing Planning, Optimization, Integration and Managed Services, thereby enabling companies to keep their business-critical applications and IT infrastructure running 24x7.

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Infrastructure Monitoring

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Infrastructure Monitoring

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Infrastructure Monitoring

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Company Saudi ARAMCO

Location Dhahran, Saudi Arabia

Industry Oil & Gas

Solution QA and application security

Project Overview:

SSBS helped the QA team in Aramco to setup the complete Center of Excellence for Quality Management. We also helped them setup best practice in using the Mercury Automation tools for Functional Testing and Performance testing for the QA dept. Apart from consulting on performance bench marking Aramco application tools we also are actively involved in regular training and mentoring the team on the latest technology on QA and application security.

SSBS Case Study

Page 49: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Company Samba Bank

Location Saudi Arabia

Industry Banking

Solution Quality Center

Project Overview:

Setup complete QA environment for automated test management from ground up and helped the team to come up to speed on usage of various products for complete quality management. As part of the consulting engagement we were involved in performance bench marking their online trading application with huge number of transaction per hour.

SSBS Case Study

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Hardware

User

Software

Traditional solutions like RAID and Cluster offer no protection against

logical errors. In case of an emergency a tape recovery is

required.

Disaster Recovery Solutions allow complete Business continuity using asynchronous mirroring with time-

delayed online recovery.

Study

Reasons for Downtime

Page 52: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Disaster Recovery Solutions protect against downtime caused by –

User mistakes

Software errors

Hardware failures

Buggy scripts / batch jobs

Corrupted data / blocks

Disasters

Protection Mechanisms

Page 53: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

Graphical User Interface

and/or Command Line

Disaster Recovery – a Solid and Proven Solution

Disaster Recovery Consists of four components:

Time-delayed mirroring of databases Time-delayed mirroring of file systems Management of virtual IP addresses

and virtual host names Graphical User Interface: Simplified management of all connected mirrors,

from one single interface.

Page 54: SSBS Solutions and Services SSBS/SSBS_Presentation_v2.pdf · Only Saudi Company that offers end-to-end IT Solutions, ... Saudi Aramco: ... wiring, controller

SSBS Libelle Case Study

Project Overview:

The customer had the following systems: SAP ERP 6.0 EHP4 – HR, FI, CO, MM, e-Recruiting, e-Banking, and Enterprise Portal.

There was a requirement to create a Disaster recovery site to switch the user in case the system goes down.

Company King Abdullah Petroleum Study & Research Center (KAPSARC)

Location Dhahran/ Riyadh

Industry Higher Education & Research

DR Solution BusinessShadow

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Dramatically Reducing Your Call-Center Costs

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Significantly Improve Customer Satisfaction

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Informatica Data Archive

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Self-service applications

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Self-service applications

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Self-service applications

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SSBS Systems of Strategic Business Solutions

Novotel Business Park, 1st Floor, Tower 4

Al-Khobar - Dammam Highway

P.O.Box 402, Al-Khobar 31952,

Kingdom of Saudi Arabia

Tel: +966 3 857 5353

Fax:+966 3 857 5153

Email: [email protected]