Top Banner
© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith Free 2-hour Hangout with Mari Smith: February 24 th , 2014 http://bit.ly/sps14webinar Welcome! Hashtag: #sps14 Q&A: how to ask questions: Facebook Comments Google+ (or YouTube) 1
39

Social Profit System 2014 - Free Webinar with Mari Smith!

Aug 27, 2014

Download

Social Media

Mari Smith

Catch the replay of this popular Facebook / social media marketing webinar with Mari Smith: http://bit.ly/sps14webinar
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Free 2-hour Hangout with Mari Smith: February 24th, 2014– http://bit.ly/sps14webinar

• Welcome!– Hashtag: #sps14– Q&A: how to ask questions:

• Facebook Comments• Google+ (or YouTube)

1

Page 2: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Overview– The new social landscape– Social media overwhelm– Data overload– Solutions!– 3-Step System– Facebook marketing challenges– Facebook vanity metrics vs. ROI– Hiring Community Managers– Instagram– Twitter growth tactics

2

Page 3: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• The new social landscape–Cannot silo Facebook

• 2014 = integration, multiple channels• Facebook is pay-to-play• You need a solid FOUNDATION• …and a solid PLAN!

3

Page 4: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

4

See: http://bit.ly/mktg_landscape

Page 5: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

Social Media OVERWHELM

Page 6: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

Data Overload

“90% of data in the world today has

been created within the last two years.”

Source: IBM

Page 7: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

Your BIGGEST Social Media CHALLENGE?

Page 8: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

TIME!

Page 9: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

Solution:

Page 10: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

In stillness, I find my true self.

~Deepak Chopra

Page 11: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Entrepreneurship…– “Entrepreneurship done right is not about

building a successful company, it’s about building a successful life.”~Jonathan Fields

• See: http://bit.ly/jonathan_post

11

Page 12: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Prize drawing!• Signed book by Mari!

12

Page 13: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

Page 14: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

14

Page 15: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

15

Page 16: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• 3-Step System:1. CONTENT

• Create + curate2. ENGAGEMENT3. CONVERSION

16

Page 17: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Content Curation Tools– ContentGems.com– Spundge.com– AllTop.com– Scoop.it– Paper.li– Feedly.com

17

Page 18: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Facebook “Fraud?”– Facebook ad failure

= USER error, not Facebook error

18

Page 19: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Facebook Ad Relevancy– “Last quarter I talked about our efforts to grow

our business through improving the quality of our ads rather than just increasing the quantity. Our goal is to reach a point where the ads are as relevant and timely as the content your friends share with you.”~Mark ZuckerbergSource: http://bit.ly/1h47fzO

19

Page 20: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Biggest Facebook marketing challenge?• ① Reaching more of the fans you have (organically).

② Growing a larger fanbase (more likes) of targeted, quality prospects.③ Understanding and optimizing the variety of Facebook ad options, including retargeting.④ Getting better results from the Facebook ads you are placing (including promoted posts). ⑤ Consistently coming up with content that your fans love.⑥ Finding the sweet spot of post frequency so you can stay in the News Feed... but without annoying your fans.⑦ Sparking better engagement on your posts (more LCS: likes, comments, shares).⑧ Driving fans/visitors to your website.⑨ Effective ways of capturing email addresses of your fans.⑩ Understanding your metrics (Insights) so you can adjust your strategy.⑪ Making better use of the Offers feature.⑫ Allocating resources to help build community and respond to fan questions/comments promptly.⑬ Integrating Facebook marketing with other platforms and social media activity.⑭ Keeping on top of the constant changes on Facebook. ⑮ Other - please state.

20

Page 21: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Facebook Likes + PTAT– Vanity metrics!

• …unless you can connect directly to ROI?

21

Page 22: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Get Relevant Fans– “The number of Facebook fans you have,

in and of itself, means very little. But make no mistake: The number of relevant Facebook fans who care about your brand means everything.” ~Jon Loomer

22

Page 23: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Suggested Facebook goals/metrics– more traffic to your website– growth in email subscribers– SEO – higher appearance on SERPs (search engine results pages)– increase in click through rate– increase in conversion rate to paying clients– increase in revenue– improved customer satisfaction– increase in brand sentiment– better ad performance– improved ROI on social media time and money invested– increase in word of mouth referrals– increase in high-star reviews– more foot traffic into your store

23

Page 24: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Prize drawing!• Signed book by Mari!

24

Page 25: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Example Facebook Pages!– Sir Richard Branson– Fiona Childs– Dr. Wayne Dyer– Chalene Johnson– Your page here? _______________

25

Page 26: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Engagement– Online community manager– One of the ABSOLUTE BEST

investments!

26

Page 27: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Socially Devoted– “The current industry benchmark allows for a response time of around 19.2

hours, which is an improvement compared to Q1’s response time, which was more than 22 hours. We advise brands to try to respond within 30 minutes. Depending on the nature of your service, you may want to consider 24/7 support.” ~Jan Rezab, CEO SocialBakers.com

27

Page 28: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• 7 Criteria for Hiring Online Community Managers– Resourceful– Omniscient– Objective– Unconventional– Poised– Proactive– Generous

• See: http://bit.ly/7criteria_ocm

28

Page 29: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

~Maya Angelou

I've learned that people will forget what yousaid, people will forget what you did, but people will never forget

how you made them

feel.

Page 30: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Conversion– “Jab, Jab, Jab, Right Hook”

30

Page 31: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Ask for the sale!– “If I was to buy everything you

offer – how much would it cost me and what would I get for my money?” ~Mari Smith

31

Page 32: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Prize drawing!• Signed book by Mari!

32

Page 33: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Instagram Marketing!– Rock Stars on Instagram:

• @fitmencook• @chalenejohnson• @melissamade• @yoga_girl• @kyrenian• @natgeo

33

Page 34: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Twitter Growth Tactics– ManageFlitter.com ROCKS!

34

Page 35: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• Social Profit System – summary:• Clarity on your vision & goals• Systems, team, resources/budget

1. Content (create + curate)• Consistent, quality, relevant, timely. Test. Test. Test!

2. Engagement• Rock star community manager(s)!

3. Conversion• Give, give, give – ask. • It’s okay to ask for the sale!

35

Page 36: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• 8-week online training course• In-depth online marketing • Get solid, measurable social media results• Plus, be a part of Mari’s new Facebook Page

www.MasterclassWithMari.com

Page 37: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

WIN a Social Media Makeover!First 101 orders: 3 winners drawn at random.

www.MasterclassWithMari.com

Page 38: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• “The very best thing you can do for the whole world is to

make the most of yourself.”

~Wallace Wattles

38

Page 39: Social Profit System 2014 - Free Webinar with Mari Smith!

© 2014 Mari Smith International, Inc. | marismith.com | facebook.com/marismith | @marismith | google.com/+marismith

• ”How wonderful it is that nobodyneed wait a single moment to

improve the world.”

~Anne Frank

39