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© 2011 IBM Corporation Smarter Transportation IBM Software Group Bartosz Soroczyński Sales Executive, Worldwide Service Management Tiger Team
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Smarter Transportation

May 20, 2015

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Page 1: Smarter Transportation

© 2011 IBM Corporation

Smarter Transportation

IBM Software Group

Bartosz Soroczyński

Sales Executive, Worldwide Service Management Tiger Team

Page 2: Smarter Transportation

2 © 2011 IBM Corporation

Bartosz Soroczyński

IBM, Sales Executive, Worldwide Service Management Tiger Team

IBM, Worldwide Facility Management Steering Committee

Chairman of the International Facility Management Association (Poland)

Lecturer on FM / Economy at the Warsaw University

Lecturer on FM / Economy at the Warsaw School of Economics (SGH)

Involved in hundreds AM/FM/MM/PM/SM projects

in different sectors over the last dozen or so years

Certified maintenance manager, real estate broker, facility manager,

property manager, strategic business consultant

Page 3: Smarter Transportation

3 © 2011 IBM Corporation

Agenda

Introductions and Objectives Vision

– The Transportation Landscape

– Industry Trends

– Asset Management and A Smarter Planet

Value– Solution Map

– Experience

– Case Studies

– Value Proposition

Summary

Page 4: Smarter Transportation

4 © 2011 IBM Corporation

Agenda

Introductions and Objectives Vision

– The Transportation Landscape

– Industry Trends

– Asset Management and A Smarter Planet

Value– Solution Map

– Experience

– Case Studies

– Value Proposition

Summary

Page 5: Smarter Transportation

5 © 2011 IBM Corporation

AviationRailTrucking Shipping

More Complex NeedsLess Complex Needs

Maximo for Transportation

Maximo Asset Configuration Manager

Service Provider

Ports

Maximo Asset Management and Tivoli Asset Management for IT

Fleet

Linear Asset Manager

Industry

Solutions

All non-T&T Travel & Transportation

A Maximo portfolio to meet the needs of Transportation clientsA Maximo portfolio to meet the needs of Transportation clients

The Transportation Asset Landscape

Page 6: Smarter Transportation

6 © 2011 IBM Corporation

DRIVERS OF CHANGE CHALLENGES STRATEGIC IMPERATIVES

Economic Growth Global economy is expanding and citizens are getting wealthier. Transportation providers will need to expand capacity to keep up with freight and passenger growth

Passenger GrowthAs the number and size of cities grows, pressure on transportation systems to move people and goods between and within those cities grows.

GlobalizationThe growing interconnectedness of the world is driving growth in demand, with an expectation of improved service

Technology Improvements Technology now enables the capture and analysis of real-time information about the status, location and condition of transportation operations

Capacity and congestionMeet the growing, changing demand efficiently, consistently and profitably?

Empowered customersDeliver choices for ticket purchase, changes in travel plans, tracking of goods and presenting information in the way that customers value

Efficient, green operationsReduce cost and dependency on scarce resources while reducing environmental impact.

Safety and securityIncrease the safety of operations, with less impact on customers and reduce exposure to security risks

Predict demand and optimize capacity and assets.

Dramatically improve the end-to-end customer experience.

Improve operational efficiency while reducing environmental impact.

Assure safety and security of transportation nextworks and systems

Global Transportation Business Drivers and Trends

Page 7: Smarter Transportation

7 © 2011 IBM Corporation

Asset Management Challenges in Transportation Industry

Managing with reduced budgets and increased competition

Increasing asset reliability and availability

Improving asset performance to reduced the impact of rising fuel costs

Recovering warranties

Capturing actual asset costs for labor, materials, tools & services

Aging Workforce

Reducing inventory costs

Collecting accurate data to drive condition based PM programs

Consolidating asset management solutions

Meeting regulatory requirements and changes

Minimizing risk with new systems

Page 8: Smarter Transportation

8 © 2011 IBM Corporation

INSTRUMENTEDNew abilities to measure, senseand see the exact condition of everything.

INTERCONNECTED People, systems and objects can interact with each other in entirely new ways.

INTELLIGENTProcesses & things can respond to changes quickly and accurately optimizing for future events.

New Innovations are Transforming Entire Industries

Page 9: Smarter Transportation

9 © 2011 IBM Corporation

The convergence of physical assets and IT applications requires a new approach for managing infrastructure and services

Which Deliver Unique Value when Integrated into an Ecosystem of Intelligent “Systems of Systems”

Page 10: Smarter Transportation

10 © 2011 IBM Corporation

IBM: Delivering Total Lifecycle Asset Management

Drivers of Asset Management for A Smarter Planet:– The emergence of pervasive devices, embedded chips, RFID, sensors, detectors and IP

addresses attached to enterprise assets

– Need to measure and manage the availability and use of all strategic assets

– Cost inefficiencies and complexity associated with redundant asset management infrastructure

– Improved risk management across the enterprise

AssetStrategy

PlanEvaluate and Design

Create / Procure

Operate Maintain Modify Dispose

Asset LifecycleTraditional

Asset Classes

Facilities and Real Estate Distribution Centers, Offices, Warehouses, Retail Space, Land, Schools, Airports

Plant and Production Industrial, Mining, Chemical, Petroleum, Electronics, CP, Life Sciences, Power Gen

IT Equipment and Network Desktops, Networks, Routers, Applications, Auto Discovery, Service Desk

Transportation and Fleet Fleet, Freight Logistics, Airlines, Railroad, Transit , Marine, Military

Roads, Bridges, Tunnels, Railways, Electric / Gas Distribution, Telecom, WaterInfrastructure

Page 11: Smarter Transportation

11 © 2011 IBM Corporation

Agenda

Introductions and Objectives Vision

– The Transportation Landscape

– Industry Trends

– Asset Management and A Smarter Planet

Value– Solution Map

– Experience

– Case Studies

– Value Proposition

Summary

Page 12: Smarter Transportation

12 © 2011 IBM Corporation

IBM Maximo solutions for Transportation

IT Managers can see how to streamline technology assets and resources across the organization

Maintenance Managers can see the backlog of preventive and unscheduled work to manage resources, while increasing asset reliability and availability

Inventory Managers can see demand for replacement items and better manage spare parts inventory and component rebuilds

Maximo Asset Managementfor managing facilities, distribution centers and stations, including elevators, escalators, lighting and security assets

Maximo for Transportationfor managing all rolling stock and support fleet assets, including locomotives, passenger cars, freight cars, buses, cars and trucks

Maximo Linear Asset Manager for managing infrastructure, including track, signals, electrification and structures, such as bridges and tunnels

Page 13: Smarter Transportation

13 © 2011 IBM Corporation

Maximo Asset Management

Provides a complete feature set for managing all types of transportation assets

Consolidates point solutions for Asset Management into a dynamic, interconnected suite

Leverages next generation J2EE Technology Platform

Interconnects using a Service Oriented Architecture (SOA)

Provides out of the box integration to top ERP systems

Configures to changing business requirements, including user interface and workflow processes

Includes a configurable Start Center with user defined Key Performance Indicators (KPI)

MAXIMO ASSET MANAGEMENT

Page 14: Smarter Transportation

14 © 2011 IBM Corporation

IBM Maximo for Service Providers to support service level agreements (SLAs), entitlement, pricing, billing, multiple customers and contracts, and other service management functions

IBM Maximo Mobile to support disconnected operations, such as work management for facilities and linear assets and inventory management for issues, transfers and receiving

IBM Maximo Everyplace for connected mobile computing to manage all aspects of Maximo using wifi or a cellular service

IBM Maximo Scheduler for planning work and aligning resources using a Gantt chart view with graphical, drag and drop features

IBM MaximoAsset Configuration Manager

IBM MaximoLinear Asset Manager

IBM Maximofor Transportation

Uses a network model rather than traditional parent-child hierarchies

Provides extensive capabilities to support linear infrastructure:– Linear Assets – Having a

start and end measure that can be maintained by segment.

– Features – Physical objects, such as mile or kilometer posts, guard rails or pipeline leaks where maintenance will take place.

– Linear Attributes – The same attribute to be applied multiple times to a linear asset.

– User-defined relationships –create network model relationships, such as “Intersects with”.

AdditionalIBM Maximo Solutions

Supports highly regulated and safety driven environments

Provides configuration management capabilities for mechanical and MRO organizations maintaining complex, component based assets such as in rail and aviation

Manages engineering and OEM changes effectively throughout asset life cycle

Addresses life usage requirements within dynamic and volatile operating environments

Manages reference and operational data with the ability to validate one against the other

Support all types of moving assets– Locomotives, passenger cars,

freight cars, subways, buses and fleet

Adds extensive capabilities needed for managing moving assets, such as:– Campaign Management– Equipment Groups & Status– Fuel, Meter and Vendor

Import– Industry Codes– Labor Certification– Licensing & Insurance– Life Cycle Costing– Maintenance Alerts – Mechanics Clip Board– Motor Pool– Recent & Repeat Repairs– Telematics interface– Warranty Tracking &

Recovery– Wheel and Tire Tracking

IBM Maximo solutions for Transportation

Page 15: Smarter Transportation

15 © 2011 IBM Corporation

Transportation Experience

Leader in Enterprise Asset Management– Ranked by Gartner as the leader in the 2010 EAM Magic Quadrants– Market share leader for Transportation and Government, based on ARC Advisory Group

data from the 2010 EAM/CMMS Solutions Worldwide Outlook report

Over 650 clients managing Transportation assets– Amsterdam Airport Schiphol – Las Vegas McCarran International Airport– Amtrak – SNCF (French national railway)– Chevron Shipping – Royal Boskalis Westminster– Compass Airlines – Rolls Royce– DP World Southampton – Vopak Terminals - Singapore– JB Hunt – Washington DC Metro

Page 16: Smarter Transportation

16 © 2011 IBM Corporation

Maximo Asset Management selected in 2004

Integration to SAP financials and ESRI GIS

Tailored multiple screens to fit the Amtrak business processes

Integration to track geometry car to capture conditions

Maximo Linear Asset Manager added in 2008

Manage over 2,000 support fleet vehicles with Maximo

Improved labor utilization – track labor to specific work

Achieved greater compliance to Federal Rail Administration (FRA) regulatory inspections

Have gained over US$8M annual Return on Investment (ROI) in reimbursable work done for others on the mix-use Northeast Corridor

Replaced multiple time keeping systems with a single time keeping solution developed by Amtrak in Maximo

Business Challenges IBM Solution

Asset management solution for maintenance of linear infrastructure of Amtrak-owned property, including 363 miles of the Northeast Corridor connecting Washington DC to Boston, the busiest passenger line in the country with trains regularly reaching speeds of 125-150 mph.

Need to integrate with financial, graphical information (GIS) and analytical systems

Able to address the needs of linear assets and support fleet

Business Benefits

Amtrak's Northeast Corridor is the busiest railway in North America, with more than 2,600 trains operating over some portion of the Washington-Boston route each day, and carried 10,897,852 passengers in FY 2008 on the Acela Express, Regional Service or other trains.

AmtrakExtending Maximo to Meet Unique Business Requirements

Page 17: Smarter Transportation

17 © 2011 IBM Corporation

IBM Tivoli Maximo Asset Management, to give Engineering Technicians in the workshops direct access to maintenance systems for the first time, and enabling integrated management of procurement and inventory.

DP World Southampton is also planning to introduce real-time access to the system via handheld devices

Engineering Technicians are able to diagnose problems more effectively and take preventative measures to help prevent breakdowns.

The company is performing 10 % more preventative maintenance with 10% fewer actual breakdowns.

Workflow-based process management helps enable tighter control of maintenance scheduling and costs.

Full traceability and advanced reporting functions help simplify regulatory compliance

Business Challenges IBM Solution

DP World Southampton operates a sophisticated network of cranes, straddle carriers and auxiliary equipment which it uses to load and unload containers from ships and service lorries.

Equipment breakdowns can cause massive problems, delaying goods in transit and incurring heavy maintenance and repair costs.

The company wanted to find a way to improve maintenance performance, increase efficiency and reduce operating costs.

Business Benefits

“Tivoli Maximo enables a more proactive approach to maintenance: we have already achieved a 10 percent reduction in breakdown-related work and a corresponding increase in preventative maintenance.”

- Engineering Planning and Quality Manager, DP World Southampton

DP World SouthamptonTaking a proactive approach to maintenance with IBM Tivoli Maximo

Page 18: Smarter Transportation

18 © 2011 IBM Corporation

Deliver quality experience – diverse customer base

Increase efficiency and service quality

Consolidate asset information from silos

Improve largely manual processes

IBM Maximo Asset Management Tivoli Asset Management for IT Tivoli Service Request Manager Integration to ERP application Consolidate legacy financial and

operational systems Unifies management of Facilities

and IT assets

Improved technician productivity and repair resolution

IT cost reduction Increased revenue

– accurate charge-back information Enhanced security efforts Streamlined compliance reporting

Business Challenges IBM Solution Business Benefits

Las Vegas McCarran International AirportManaging all asset classes, improves productivity and increases revenue

“By unifying the management of all our IT and operational assets using IBM solutions, we can maintain an industry leadership position and improve quality of service for travelers. IBM asset management software has also helped us realize a higher percentage of recoverable fees and directly improve revenue as a result.”

Enterprise Resource Planning Systems Consultant

Page 19: Smarter Transportation

19 © 2011 IBM Corporation

Maximo Asset Management to support four “home markets” and 50 vessels

Configuration to support unique requirements for item management, metering, certificate management and accident/incident reporting

Data synchronization from office to vessels using IBM Business Partner SRO Solutions’ Data Replicator, allowing each vessel to have its own database instance

Integration with BAAN ERP

One set of Master Data “Boskalis wide”

Able to use multi-site and multi-currency to manage the locations in the Netherlands, UK, Mexico, USA and Abu Dhabi

Standardized Preventive Maintenance

Captain and Certificate Manager able to monitor timely completion of critical inspections

Able to meet requirements to manage consumption of Fuel Lubricants Grease Oil (FLGO)

Business Challenges IBM Solution

Drive long term economic growth in supporting dredging facilities for:– Harbors and waterways– Creation of land in sea– Coastal and riverbank protection

Manage a versatile fleet of vessels, operating in multiple countries and continents

Implement an EAM solution to support engineering of dredging under complex environmental circumstances

Business Benefits

Royal Boskalis Westminster N.V. is a leading global services provider operating in the dredging, maritime infrastructure and maritime services sectors, providing creative and innovative all-round solutions to infrastructural challenges.

Royal Boskalis Westminster nvUsing Maximo for Global Maritime Operations

Page 20: Smarter Transportation

20 © 2011 IBM Corporation

IBM Maximo for Transportation to manage rolling stock and support fleet

IBM Maximo Asset Management to manage linear assets and facilities

Integration to corporate financial, HR & dispatching systems

Increased labor utilization and asset reliability

Inventory fully visible to Maintenance Staff

Real time access to up to date asset information, enabling efficient job scheduling to minimize passenger impact

Able to accurately capture assets maintenance costs

Standardized business process across the enterprise

Business Challenges IBM Solution

A complex operating environment with 1,141 rail cars, 1,500 active buses, 1,686 service vehicles and other equipment

Deploy a single asset management solution across the enterprise to manage all assets

Replace antiquated financial, HR, maintenance, inventory control and purchasing systems

Business Benefits

With a 106.3 mile rail network and more than 12,300 bus stops, Washington Metropolitan Area Transit Authority (WMATA) is one of the largest North American Transit Systems.

Washington MetroAsset Management in the United States’ Capital

Page 21: Smarter Transportation

21 © 2011 IBM Corporation

Achieving benefits from EAM systems

Leading analyst firm Gartner Research identifies eight items where companies can achieve return on investment (ROI) *– Labor utilization, 10 to 20% increase

– Asset availability, increase 3 to 10%

– Decrease in new equipment purchases, 3 to 5%

– Warranty recovery, up 10 to 50%

– Inventory reductions, 20 to 30%

– Reduced inventory carrying costs, up to 20%

– Material cost reductions, 5 to 10%

– Purchasing cost reductions, 10 to 50%

* – Gartner Group report G00122453, The EAM Market Shows Growth and Consolidation

Page 22: Smarter Transportation

22 © 2011 IBM Corporation

Typical Benefits from implementing Maximo

Business ScenariosKey ROI

Data PointsCustomer Examples

Labor Utilization Up 10-20% • A major US railroad saved US $5M by better tracking

labor to specific work

Asset Availability Up 3-5% • A large OEM reduced overhaul process time from 56

days to 21 days

Equipment purchases Down 3-5% • A transit & rail company saved US $9.5M by meeting

100% availability with less

Warranty recoveries Up 10-50% • A consumer products company with a medium size

fleet increased warranty recovery 50%

Inventory needs Down 20-30% • A large passenger railroad was able to identify US

$18M in excess or obsolete inventory

Inventory carrying costs Down 5-20% • A railroad reduced saved US $1.8M impacting

financing, insurance, handling, overhead, etc.

Material Costs Reduced 10-50% • A rail maintenance service company reduced costs

20% by optimizing material purchases

Purchasing Costs Reduced 10-50% • A transit & rail company reduced purchasing staff by

20%

Page 23: Smarter Transportation

23 © 2011 IBM Corporation

Agenda

Introductions and Objectives Vision

– The Transportation Landscape

– Industry Trends

– Asset Management and A Smarter Planet

Value– Solution Map

– Experience

– Case Studies

– Value Proposition

Summary

Page 24: Smarter Transportation

24 © 2011 IBM Corporation

Why IBM?

ORGANIZATIONS ARE FOCUSED ON… IBM IS DELIVERING…

Managing all asset classes in a single system

Supporting converging assets

Asset Lifecycle Management

• A single platform that can manage all asset classes with service request, incident, problem, change, release, configuration and provisioning management.

• Web-architected platform built on J2EE with advanced business process management; based on SOA, web services and XML

• End-to-end asset lifecycle management that maximizes the lifetime value of critical assets to the enterprise

• Improved planning processes to optimize production while reducing operational cost and ensuring safe & reliable operations

• Support for both operational & IT assets, as well as IT-enabled operational assets on a single system

• Ability to automate and optimize business processes while crossing EAM and ITAM organizational boundaries

Delivering Industry Specific Solutions

• Unique industry functionality that provides out-of-the-box industry specific business processes

• Complete solutions delivering specific industry and regulatory compliance, while lowering implementation costs

Page 25: Smarter Transportation

25 © 2011 IBM Corporation

Contact details

Bartosz SoroczyńskiSales ExecutiveWorldwide Service ManagementTiger Team

IBM Polska Sp. z o.o.ul. 1 Sierpnia 8, skr. poczt. 1202-134 Warszawa, Poland

Mobile: +48 693 93 52 [email protected]

www.ibm.com/pl

Page 26: Smarter Transportation

26 © 2011 IBM Corporation

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