Top Banner
SMART QMS Quality Management System SMART QMS Quality Management System Take a SMART process centric approach for improving quality of products and services you offer. www.smartservicedesk.com
5
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Smart suite quality_management_datasheet

SMART QMSQuality Management System

SMART QMSQuality Management System

Take a SMART process centric approach for improving quality of products and services you offer.

www.smartservicedesk.com

Page 2: Smart suite quality_management_datasheet

SMART QMSQuality Management System

Take a SMART process centric approach for improving quality of products and services you offer.

www.smartservicedesk.com

Page 3: Smart suite quality_management_datasheet

Key Modules and Functions in SMART QMS are:Quality Non-Conformances & Issue Management

Track and record Non-Conformances with closed loop approach to corrective and preventive actions

Supplier Management & Supplier Non-Conformance

Evaluate Suppliers & Track Non Conformances of Suppliers and provide them web access

Customer Complaints Management

Register customer complaints and have closed loop process for corrective and preventive actions

Quality Polices and Objectives

Audits Management

Manage in centralized repository all your quality polices and objectives

Ensures regular audits to reduce risk of noncompliance

Change Management

For successful change management activities

Contracts Management

Record all your vendor and customer contracts

Equipment & Asset Management

Parts & Inventory Management

Streamline vendor and spares management from inventory and procurement control. Knowledge Management - To develop checklists and record all documents

Survey Management

For making customizable online surveys for quality improvement programs feedback

Reporting & Measurement

To report and measure improvements

SMART QMSQuality Management System

www.smartservicedesk.com

Page 4: Smart suite quality_management_datasheet

Key Benefits of SMART Suite QMS are

SMART QMSQuality Management System

SMART Suite Quality Management system can be used by diverse organizations, regardless of their size and employee count to automate their quality management processes, gain real time visibility into their quality metrics, and reduce the business impact and brand image damage arising out of poor quality

Ensures that your business operations conform to quality management standards and assists in development of culture of continual improvement

Implement and track corrective actions to optimize existing processes.

Enhance communication and teamwork between departments and functional areas

Reduce or stop paper based quality framework implementations

Develop single centralized repository with all quality management records

Reduce costs and mitigate risks by automating and streamlining quality improvement initiatives by tracking non-conformances through corrective and preventive actions.

-ers.

Real time reports and dashboards with drill down capability to gives managers quality health status of your organization and suppliers

“Relying on paper or excel based processes to track non – conformances and corrective actions is

in organizations. With SMART Suite QMS – you can gain enterprise-wide visibility into the status of non – conformance incidents, with closed-loop investigations for remedial and corrective action process” Donovan Hardenbrook – Quality Management Consultant Leap Innovation Inc. USA

www.smartservicedesk.com

Page 5: Smart suite quality_management_datasheet

Some of the Industries that can specially benefit are:

» Automotive

» Financial & Banking Services

» Pharmaceuticals & Biotechnology

» Software and Hardware Companies

» Construction

» Consumer Goods

» Education

» Energy - Electricity

» Energy - Oil & Gas

» Food & Beverage

» Government Sector Organizations

» Hospitals

» Manufacturing

» Media & Communications

» Metals & Mining

» Tourism & Hospitalty

» Telecommunications

SMART QMSQuality Management System

www.smartservicedesk.com