SlipStream Web Accelerator Version 3.0 Quick Start: This section will help you download, install and run SlipStream Web Accelerator Version 3.0. The minimum system requirements are a Pentium 200MHz (or equivalent) with 64MB RAM, and at least 5MB of hard-drive space. SlipStream Web Accelerator works with Internet Explorer 4.0 (or later) and Netscape Communicator 4.0 (or later). 1. Download. Your ISP will provide you with a location to download the SlipStream Web Accelerator installer. Download the installer to your desktop. Once the download has completed, proceed to Step 2. 2. Install. On your Desktop you will find an icon called "SlipStreamInstaller". Double-click the icon to start the installation procedure. Once the installation finishes you will be prompted for a username and password. Enter the username and password provided to you by your ISP. To avoid having to keep entering your username and password each time, ensure that the "Save Password" box is checked and then proceed to Step 3. 3. Starting SlipStream. SlipStream Web Accelerator is automatically started when your computer starts up. Acceleration will begin as soon as a supported browser (such as Internet Explorer or Netscape) or a supported email client (such as Microsoft Outlook or Eudora) is started. On some Windows platforms a bubble icon will appear when the SlipStream Service has been established. On all other Windows platforms, you can verify that SlipStream Service has been established by hovering over the SlipStream tray icon (you should see a "SlipStream Service Enabled..." message).
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SlipStream Web Accelerator Version 3.0
Quick Start:
This section will help you download, install and run SlipStream Web Accelerator Version 3.0.
The minimum system requirements are a Pentium 200MHz (or equivalent) with 64MB RAM, and at least 5MB of hard-drive space. SlipStream Web Accelerator works with Internet Explorer 4.0 (or later) and Netscape Communicator 4.0 (or later).
1. Download.
Your ISP will provide you with a location to download the SlipStream Web Accelerator installer.
Download the installer to your desktop. Once the download has completed, proceed to Step 2.
2. Install.
On your Desktop you will find an icon called "SlipStreamInstaller".
Double-click the icon to start the installation procedure. Once the installation finishes you will be prompted for a
username and password. Enter the username and password provided to you by your ISP.
To avoid having to keep entering your username and password each time, ensure that the "Save Password" box is checked and then proceed to Step 3.
3. Starting SlipStream.
SlipStream Web Accelerator is automatically started when your computer starts up.
Acceleration will begin as soon as a supported browser (such as Internet Explorer or Netscape) or a supported email client (such as Microsoft Outlook or Eudora) is started.
On some Windows platforms a bubble icon will appear when the SlipStream Service has been established. On all other Windows platforms, you can verify that SlipStream Service has been established by hovering over the SlipStream tray icon (you should see a "SlipStream Service Enabled..." message).
This section will familiarize you with the features of SlipStream Web Accelerator Version 3.0.
1. Installation.
quick start installation instructions detailed installation instructions
2. Using SlipStream Web Accelerator.
launching SlipStream Web Accelerator accessing the user interface setting username and password information changing image quality settings using the pop-up blocker settings starting and stopping closing SlipStream Web Accelerator
3. Advanced Options.
changing your connection settings bypassing SlipStream Web Accelerator for selected sites accelerating email
4. Using SlipStream.
Browse the web or download email as you normally would.
Your web access or email access will be automatically accelerated by SlipStream Web Accelerator.
If you desire to stop the application, select Stop SlipStream from the pop-up menu, or if you desire to exit the application completely, click Exit from the pop-up menu.
5. Further Assistance.
If you're having trouble installing the product, consult the detailed installation instructions.
To get the most out of your new software, please see the Product Guide.
If you experience problems downloading, installing or running SlipStream Web Accelerator, consult the Troubleshooting or FAQ sections for further assistance.
Still having trouble? Feel free to contact us for product support or feedback.
view your acceleration statistics accessing product version information changing autoupdate settings
4. Uninstalling.
uninstalling SlipStream Web Accelerator
Need further assistance? Feel free to contact us for product information or feedback.
Detailed Installation Instructions
The minimum system requirements are a Pentium 200MHz with 64MB RAM, and at least 5MB of hard-drive space. It works with Internet Explorer 4.0 as well as Netscape Communicator 4.0 or any later releases of both browsers.
1. Download.
17. Your ISP will provide you with a location to download the SlipStream Web Accelerator installer. 18. Download the installer to your desktop. 19. Once the download has completed, proceed to Step 2.
2. Install.
20. After downloading the SlipStream Web Accelerator installer onto your Desktop, an icon as shown below will be on your Desktop. Double-clicking on the icon will launch the installer.
21. The installer will guide you through the complete setup process.
3. Connect.
22. As this is your first time launching the product, you will be prompted for a username and password. Enter the username and password provided to you by your ISP in the fields provided.
23. Click OK. SlipStream Web Accelerator will connect to your ISP.
24. After installing SlipStream Web Accelerator, an icon as shown below is placed in your system tray. Opening any web browser launches SlipStream Web Accelerator.
4. Browse the Web.
25. Browse the web as you normally would. 26. When finished, simply close your web browser, as you normally would, and SlipStream Web Accelerator
will remain idle in your system tray. 27. If you want to stop the application after browsing select Stop SlipStream from the pop-up menu, or if you
desire to exit the application completely, click Exit from the pop-up menu.
5. Further Assistance.
28. To get the most out of your new software, please see the Product Guide. 29. If you experience problems downloading, installing or running SlipStream Web Accelerator, consult the
Troubleshooting or FAQ sections for further assistance. 30. Still having trouble? Feel free to contact us for product setup or feedback.
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Launching SlipStream Web Accelerator
SlipStream Web Accelerator launches automatically each time you start Windows. It operates in the background to accelerate your Internet connection. No user intervention is required.
If SlipStream Web Accelerator is not running and you need to launch it manually, an icon titled "SlipStream Web Accelerator" is located in the Windows Start Menu under the SlipStream folder (as shown below).
The SlipStream taskbar icon appears in the Windows taskbar to you show you it is running.
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Accessing the User Interface
Once launched, SlipStream Web Accelerator will remain in the system tray (as shown below). For the most part, during web browsing there will be no need to access the user interface. You can use the user interface to change settings, view connection status or acceleration statistics.
To access the user interface features, click on the SlipStream Web Accelerator icon in the system tray (shown above). A pop-up menu will appear (shown below), providing access to all the features of the product. Selecting and single-clicking any of the menu items will access that particular feature.
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Setting Username and Password Information
Your username and password information is located in the Connection Status dialog. To set your username and password:
31. Right-click on the SlipStream Web Accelerator taskbar icon and select "Settings..." from the menu. 32. Click on the "Connection" tab.
33. Enter your username and password in the fields provided. To avoid having to do this each time you connect, ensure that the "Save password" box is checked.
34. To save your settings, press OK.
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Changing the Image Quality Setting
The image quality setting changes the quality of images that appear in your SlipStream Web Accelerator. The higher the quality you select, the longer it will take the image to load. For slower Internet connections, it is recommended that you lower your image quality. This slider can be adjusted anytime while browsing.
You can easily obtain full image quality for a particular image (described below), so don't be overly conservative about lowering your image quality setting.
35. Right-click on the SlipStream Web Accelerator system tray icon. See the product guide if you are unsure how to do this.
36. Select "Settings...". 37. Select the "Image Quality" tab. 38. Use the slider bar to adjust the image quality setting. 39. Press OK to save the settings.
Getting Full Image Quality
Note: The following information applies only when browsing with Internet Explorer.
While browsing, if you would like to request the full quality image, simply right-click on the desired image from within Internet Explorer and select "Show Original Image" from the menu (shown below).
The full quality image will appear in place of the lower quality image (shown below).
If you want to see the full quality version of all images on the current page, simply right-click on any image from within Internet Explorer and select "Show All Original Images" from the menu (shown below).
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Changing the Pop-Up Blocker Settings
SlipStream Web Accelerator can prevent pop-up windows and floating flash advertisements from appearing while you browse the Internet. This behavior is enabled by default, and no user-intervention is required. However, you can disable these features at any time.
A limited number of web sites require pop-ups to function correctly. SlipStream Web Accelerator allows you to specify a "White List" of sites where pop-ups will not be blocked.
You can also see a list of all pop-ups that were blocked. This information is useful if you suspect a web site is not functioning properly because pop-ups are being blocked.
Enabling and Disabling the Pop-Up Blocker
40. Right-click on the SlipStream Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.
41. Select "Pop-Up Blocker...".
42. Select the "Options" tab.
43. To hear a beep whenever a pop-up is blocked, check "Notify blocked pop-up by PC speaker beep". 44. To disable the blocking of floating Flash advertisements, uncheck "Block Floating Flash-Ads". 45. To disable all pop-up blocking for all sites, uncheck "Enable PopUp Blocker". 46. Press OK to save the settings.
Disabling the Pop-Up Blocker for Specific Sitesp
47. Right-click on the SlipStream Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.
48. Select "Pop-Up Blocker...". 49. Select the "White List" tab.
50. Use the "Add", "Remove" and "Remove All" buttons to manipulate the White List. 51. Press OK to save the settings.
Viewing the Pop-Up Blocker Log
52. Right-click on the SlipStream Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.
53. Select "Pop-Up Blocker...". 54. Select the "Logging" tab.
55. To add a web site to the "White List" so that pop-ups are no longer blocked from that site, right-click on the site and click "Add to Whitelist".
Adding Sites to the White List
You can add sites to the White List within the Pop-Up Blocker dialogs, shown above, or from within Internet Explorer.
56. Right-click on any text while browsing within Internet Explorer. 57. Select "Add to Whitelist" from the menu to add the current site to the White List.
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Starting and Stopping
When SlipStream Web Accelerator is launched it automatically connects. Occasionally, you may need to stop or start manually.
To Stop:
If you are connected and you want to manually disconnect, right-click on the SlipStream Web Accelerator system tray icon to access the pop-up menu. Select the menu item "Stop SlipStream".
The SlipStream system tray icon will now have a red "X" through it.
To Start:
If SlipStream is stopped and you want to manually start, right-click on the SlipStream Web Accelerator system tray icon to access the pop-up menu. Select the menu item "Start SlipStream".
The red "X" through the SlipStream system tray icon will disappear.
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Closing SlipStream Web Accelerator
To close SlipStream Web Accelerator:
58. Right-click on the SlipStream Web Accelerator system tray icon and select "Exit" from the pop-up menu (see below). SlipStream Web Accelerator will disconnect and close. Doing this will not close any open browser windows.
Note: SlipStream Web Accelerator will automatically launch again the next time you reboot your computer.
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Changing Your Connection Settings
Normally, the connection settings that are set during installation do not need to be changed. If however, your ISP provides new connection settings, you may change the preset ones using the " Settings" dialog.
59. Click on the SlipStream Web Accelerator system tray icon to access the pop-up menu. 60. Select "Settings...". 61. Click on the "Connection" tab.
62. Press "Advanced...".
63. Change the "Remote Server Hostname" and "Server Port" to the ones your ISP provided you. In most cases, it is unnecessary to change the "Local Listening Port".
64. Press "OK" to close the "Connection" dialog box. 65. Press "OK" to save your new connection settings. These settings will be used next time you connect with
SlipStream Web Accelerator.
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Bypassing SlipStream Web Accelerator for Selected Sites
If you wish to bypass SlipStream Web Accelerator for certain web sites (web sites on your local corporate intranet, for instance), then simply select the "Proxy Exclusion" tab on the " Settings" dialog (see below). You have two options for bypassing sites:
66. If you have already defined a proxy exclusion list in your web browser, select "Use browser's proxy exclusion settings" to configure SlipStream Web Accelerator to exclude these sites as well.
67. You may also "Specify a proxy exclusion list" by selecting this option. In the given text field, list all the web sites, separated by semicolons, that you wish to bypass SlipStream Web Acceleration.
68. Stop and then start SlipStream Web Accelerator.
Note: In step 1, Netscape does not support the wildcard (*) operator.
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Accelerating Email
SlipStream Web Accelerator can reduce the amount of time it takes to send and receive email. SlipStream Web Accelerator accelerates email transparently without any user intervention, so you can use your mail program exactly as you normally would. It is compatible with any POP3/SMTP client, including Outlook Express, Eudora and Netscape Mail. Email acceleration is disabled by default.
To enable email acceleration:
69. Right-click on the SlipStream Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.
70. Select "Settings...". 71. Select the "Email" tab.
72. Select "Enable for all applications". 73. Press OK to save the settings. The changes will take effect the next time SlipStream Web Accelerator and
your mail client are restarted.
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View Your Acceleration Statistics
You can view the acceleration statistics and how they change dynamically using the Statistics dialog.
74. Click on the SlipStream Web Accelerator taskbar icon to access the pop-up menu. 75. Select "Statistics...", to display the Statistics summary dialog. 76. Click "Reset" to reset the statistics. You may do so at anytime while browsing without affecting SlipStream
Web Accelerator's performance or operation. 77. Click the "Details" button to view more detailed statistics information (see below).
Consult the following table for a description of the values.
Original Data Size of the original (uncompressed) data.
Actual Data
Amount of data sent by SlipStream Web Accelerator.
Savings Ratio
Factor of reduction in data. E.g. A savings ratio of 4.00 means your connection is 4 times faster than a normal connection on average.
Text-based
This row contains compression information regarding text-based content.
Graphics Contains compression information regarding graphical content.
Others Contains information regarding content that is neither text nor graphical.
Upstream Lists the total original and compressed amounts of data uploaded.
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Accessing Product Version Information
You may view the product version in the About dialog.
78. Right-click on the SlipStream Web Accelerator taskbar icon to access the pop-up menu. 79. Select "About" to display the About dialog (see below).
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Updating Software
AutoUpdate will inform you of any major or minor software upgrades to the SlipStream Service. By default, you will be notified of all software upgrades.
If you want to manually update SlipStream Web Accelerator:
80. Open the "Settings" dialog. 81. Click on the "Update" tab.
82. Select "Update Now" to upgrade to the latest version. 83. Press OK to save the settings.
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Uninstalling SlipStream Web Accelerator
84. Under the Windows Control Panel, select "Add or Remove Programs". 85. Select SlipStream Web Accelerator and click Remove. 86. The uninstaller will launch and guide you through the uninstallation procedure.
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This section helps troubleshoot general issues that may occur while using SlipStream Web Accelerator. Click any of the following error messages for resolution information.
General Issues when Using SlipStream Web Accelerator
1. Why does my downstream "Bandwidth Savings Ratio" appear to go below 1.0? 2. Why do some Java-applets (such as certain games on www.pogo.com) not work? 3. I'm having trouble loading a site. What should I do? 4. After installing SlipStream, I received a message saying Email Acceleration is disabled.
Why did that happen? 5. I can't right-click on an image to get the "Original Image".
General Issues when Using SlipStream Web Accelerator
6. Why does my downstream "Bandwidth Savings Ratio" appear to go below 1.0?
Accelerating your bandwidth channel incurs a small amount of transmission overhead. In most cases, this overhead is negligible when compared to the actual bandwidth savings provided by SlipStream Web Accelerator.
However, strange interactions between Internet Explorer and certain plugins (such as the old versions of the Adobe Acrobat Reader plugin) may cause documents to be unnecessarily downloaded twice. It is important to note that this type of behavior occurs regardless of whether SlipStream Web Accelerator is used. The Accelerator is merely showing the download statistics in these situations.
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7. Why do some Java-applets (such as certain games on www.pogo.com) not work?
Older versions of the Java Runtime Environment (JRE) cannot display certain image types (such as 'PNG'). To fix this problem, simply set your image slider to the maximum quality level or upgrade to the newest JRE.
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8. I'm having trouble loading a site. What should I do?
Try adding the site to SlipStream's Proxy Exclusion List. Click here for instructions on completing this operation.
If this doesn't solve the problem, try adding the site to SlipStream's pop-up blocker Whitelist. Click
here for instructions on completing this operation.
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9. After installing SlipStream, I received a message saying Email Acceleration is disabled. Why did that happen?
The SlipStream installer has detected software that may conflict with SlipStream Email Acceleration.
It was determined that the safest way to proceed was to not install the SlipStream Email Acceleration.
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10. I can't right-click on an image to get the "Original Image"?
Some web sites disable the right-click using javascript. On other sites, the image in question may be a background image. To see the full quality image, change the image slider to "Full Quality" and press Ctrl-Refresh in Internet Explorer.
Click here for instructions on changing the image slider.
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This section helps troubleshoot common error messages received when starting SlipStream Web Accelerator. Click any of the following error messages for resolution information.
Error Messages when Starting SlipStream Web Accelerator
1. "SlipStream Web Accelerator was unable to load the sdicore.dll library ..." 2. "SlipStream Web Accelerator detected another application using the HTTP listening
port..." 3. "SlipStream Web Accelerator could not be started due to an installation or configuration
problem..."
Error Messages when Starting SlipStream Web Accelerator
4. "SlipStream Web Accelerator was unable to load the sdicore.dll library ..."
A file or resource required by SlipStream Web Accelerator may have been deleted. Fully uninstall and then re-install SlipStream Web Accelerator.
If the problem persists contact your ISP.
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5. "SlipStream Web Accelerator detected another application using the HTTP listening port..."
In the SlipStream Advanced Connection Settings, change the "Local Listening Port" to a different port, e.g. 5400 or 5500 or 5600, etc. Restart SlipStream Web Accelerator.
For instructions on changing the "Local Listening Port", click here to see the Product Guide.
If the problem persists contact your ISP.
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6. "SlipStream Web Accelerator could not be started due to an installation or configuration problem..."
A file or resource required by SlipStream Web Accelerator may have been deleted. Fully uninstall and then re-install SlipStream Web Accelerator.
If the problem persists contact your ISP.
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Error Messages when Connecting to the SlipStream Service
1. "Slipstream Web Accelerator cannot be started due to an internal error ..." 2. "SlipStream Web Accelerator cannot connect to the SlipStream Service..." 3. "The SlipStream Service does not allow connections from your current IP address..." 4. "Your username and/or password were not accepted by the SlipStream Service..." 5. "The SlipStream Service could not be started due to an authentication timeout ..." 6. "The SlipStream Service indicated that it has insufficient resources to handle your
connection..."
Error Messages when Connecting to the SlipStream Service
7. "Slipstream Web Accelerator cannot be started due to an internal error ..."
Try restarting SlipStream Web Accelerator by exiting the program and then relaunching it.
If the problem persists contact your ISP.
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8. "SlipStream Web Accelerator cannot connect to the SlipStream Service..."
Here is a step-by-step list of things you should verify:
1. Check that you have successfully connected to your ISP in your usual manner (e.g. Did your dial-up connection successfully connect to your ISP?). This step is independent of whether or not you launch SlipStream Web Accelerator.
2. Ensure that the ISP you are connected to is, in fact, the one that supplied you with the SlipStream Web Accelerator software and connection information. In most cases, you cannot connect to another ISP and use the same SlipStream Web Accelerator connection settings.
3. Verify that the Connection information located in the Settings dialog is the same as that provided to you by your ISP.
4. If you are running firewall software, make sure that a firewall rule is present that allows access to the Remote Server Port (located in the Advanced Connection Settings dialog)
5. Try uninstalling SlipStream Web Accelerator (ControlPanel-->Add/Remove Programs and select SlipStream Web Accelerator) and then re-install it.
6. Contact your ISP to verify that the SlipStream Service is up and running.
Now try restarting SlipStream Web Accelerator by exiting the program and then relaunching it.
If the problem persists contact your ISP.
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9. "The SlipStream Service does not allow connections from your current IP address..."
The most likely reason you would recieve this error is when you connect to the Internet using a different service provider from the one providing you with SlipStream Service. Your ISP may only allow you to use the SlipStream Service when connected to the Internet through them.
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10. "Your username and/or password were not accepted by the SlipStream Service..."
The login credentials you specified on the "Settings" - "Connection" tab were not valid. Your ISP requires you to enter a valid username and password to use the SlipStream Service.
Click here to view the Product Guide for information on how to set your username and password.
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11. "The SlipStream Service could not be started due to an authentication timeout ..."
Ensure that the authentication information provided to you by your ISP has been keyed in correctly.
Try reconnecting to your ISP.
If the problem persists contact your ISP for assistance.
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12. "The SlipStream Service indicated that it has insufficient resources to handle your connection..."
Try reconnecting to your ISP.
If the problem persists contact your ISP for assistance.
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Error Messages when Using SlipStream Web Accelerator
1. "A response was not received from the server within a reasonable peiod of time..." 2. I receive the error, "SlipStream Web Accelerator has stopped because the connection to
the remote host has been closed."
Error Messages when Using SlipStream Web Accelerator
3. "A response was not received from the server within a reasonable peiod of time..."
Try restarting SlipStream Web Accelerator
If the problem persists contact your ISP for assistance.
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4. "SlipStream Web Accelerator has stopped because the connection to the remote host has been closed."
Try restarting SlipStream Web Accelerator
If the problem persists contact your ISP for assistance.
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This section answers frequently asked questions (FAQs) about using and installing SlipStream Web Accelerafollowing questions for resolution information. For Version 2.4 click here
1. Overview of SlipStream Web Accelerator
1. How does SlipStream Web Accelerator work? 2. Will I benefit from using SlipStream Web Accelerator? 3. What types of content does SlipStream Web Accelerator speed up?
2. Download and Installation Help
4. Where can I download the SlipStream Web Accelerator installer? 5. I'm having difficulty installing SlipStream Web Accelerator. Where can I get additional
3. Using SlipStream Web Accelerator
6. How do I start SlipStream Web Accelerator? 7. How do I change the image quality setting for a particular image? 8. How do I change the image quality setting for all images? 9. What do the statistics displayed in the Statistics dialog mean?
4. Product Details
10. How do I use Internet Explorer with SlipStream Web Accelerator? 11. How do I use other browsers with SlipStream Web Accelerator? 12. Does SlipStream Web Accelerator speed up email? 13. Where do I go if I have problems with SlipStream Web Accelerator? 14. Where can I get product information on how to use SlipStream Web Accelerator? 15. Does SlipStream Web Accelerator speed up my secure (HTTPS) transactions such as my
web banking? 16. What operating systems can SlipStream Web Accelerator be installed on? 17. What system requirements are necessary to use SlipStream Web Accelerator?
1. Overview of SlipStream Web Accelerator
18. How does SlipStream Web Accelerator work?
SlipStream accelerates your Internet access through proprietary text and image compression, content caching and other network optimizations.
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19. Will I benefit from using SlipStream Web Accelerator?
If you have a slow Internet connection (such as a dial-up or wireless connection) with bandwidth of less than 300Kbps, you will experience a significant degree of acceleration using SlipStream.
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20. What types of content does SlipStream Web Accelerator speed up?
SlipStream Web Accelerator significantly speeds up web page access. To achieve this speed up, proprietary lossless compression is applied to text, html, xml, javascript and style sheets. Proprietary image compression is applied to gif images, jpeg images and Flash content.
SlipStream also accelerates email traffic (POP3 and SMTP)using lossless compression.
SlipStream does NOT speed up file downloads (over FTP or file sharing programs), streaming audio/video and HTTPS (secure web sites).
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2. Download and Installation Help
21. Where can I download the SlipStream Web Accelerator installer?
Your Service Provider will provide you with a location to download the SlipStream Web Accelerator installer. Contact your Service Provider for further information.
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22. I'm having difficulty installing SlipStream Web Accelerator. Where can I get additional assistance?
Click here for detailed installation instructions. A full set of screenshots are provided to assist you with the installation procedure.
It you are still experiencing problems installing, contact your Service Provider for further assistance.
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3. Using SlipStream Web Accelerator
23. How do I start SlipStream Web Accelerator?
SlipStream Web Accelerator is launched automatically every time Windows starts. You do not have to launch it manually.
A SlipStream Web Accelerator icon appears in the Windows system tray to show that it is operating in the background.
Click here to consult the product guide for more information.
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24. How do I change the image quality for a particular image?
Right-clicking on an image within Internet Explorer and selecting "Show Original Image" allows you to view the original image. Selecting "Show All Original Images" allows you to view all original images on the entire web page.
Click here to consult the product guide for more information.
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25. How do I change the image quality setting for all images?
Right-click on the SlipStream Web Accelerator taskbar icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Press OK to save the changes.
Click here to consult the product guide for more information.
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26. What do the statistics displayed in the Statistics dialog mean?
Click here to consult the product guide for more information.
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4. Product Details
27. How do I use Internet Explorer with SlipStream Web Accelerator?
Internet Explorer is automatically configured to use SlipStream Web Accelerator. Use Internet Explorer as you normally would.
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28. How do I use other browsers with SlipStream Web Accelerator?
Netscape Navigator is automatically configured to use SlipStream Web Accelerator. Use Netscape as you normally would.
For other browsers such as Opera and Mozilla, SlipStream Web Accelerator works with any web browser that allows you to specify an HTTP proxy. You must set the HTTP proxy host to be "127.0.0.1" and the port number to be the local listening port of the SlipStream Client (5400 by default). Consult your browser's documentation for information on how this can be done.
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29. Does SlipStream Web Accelerator speed up email access?
Yes, SlipStream automatically accelerates your email traffic (POP3 and SMTP) for all popular email clients such as Eudora, Outlook, Outlook Express and Netscape Mail. Other email clients should work transparently as well.
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30. Where do I go if I have problems with SlipStream Web Accelerator?
First, consult the SlipStream Web Accelerator Product Guide.
Secondly, try our Help (FAQ) Database (this page).
Next, try the Troubleshooting section.
If you are still unable to resolve your problem then contact your Service Provider.
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31. Where can I get product information on how to use SlipStream Web Accelerator?
Click here to view the Product Guide.
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32. Does SlipStream Web Accelerator speed up my secure (HTTPS) transactions such as web banking?
SlipStream Web Accelerator does not accelerate secure transactions. Secure web sites will continue to work by bypassing the acceleration component. If you have a Secure application that you would like accelerated, inquire about the SlipStream Secure product.
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33. What operating systems can SlipStream Web Accelerator be installed on?
SlipStream Web Accelerator can be installed on any of the following operating systems:
Windows 95b w/ Winsock2 Windows 98 Windows 98SE Windows Millennium Edition (Windows ME) Windows NT 4.0 Windows 2000 Windows XP
SlipStream Web Accelerator requires at least Internet Explorer 4.0 and Netscape 4.0 or any later version of either browser.
Note that the SlipStream Email Acceleration component requires Windows 98 and above, and that the SlipStream Pop-up Blocker component requires Internet Explorer 5.0 and above.
Newer versions of Microsoft Internet Explorer are available free of charge through Microsoft.
For Windows 95 users: Currently, Microsoft does not permit Windows 95 users to install Internet Explorer 6 or greater, however, Internet Explorer 5.5 is available.
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34. What system requirements are necessary to use SlipStream Web Accelerator?
The recommended system requirements for SlipStream Web Accelerator are a Pentium 200MHz with 64MB of RAM and at least 5MB of hard-disk space.
Regardless, SlipStream Web Accelerator will work within your current system configuration to provide you with the best content acceleration.
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