Six Sigma Project on Recruitment in APICS organization

• 1. Six Sigma Approach Towards Member Recruitment in APICS Todd Horn Mert Dagoglu Jaime Martinez Sai Dinesh KoppuravuriISYE 539 Class Project Presentation Fall 2013

2. Introduction APICS (The Association for Operations Management) is a professional student organization in the Operation Management & Information Systems Department at NIU APICS sponsors speakers, tours, networking opportunities and case competitions through its weekly meetings Need more funds and resources to carry out more activities through APICS The organization is currently experiencing trouble to retain the current members and also to increase the current members 3. Project Charter Project Charter Project Title: Project Team Role Project Sponsor Project Leader Team MembersName Dr.Damodaran Jaime Martinez Sai Dinesh Koppuravuri Mert Dagoglu Todd HornIncrease APICS membership Stakeholders Role Name Six Sigma Champion President of APICSProblem StatementGoal StatementLast semester APICS had 5 members. This semester there are 25 students who show up to meetings but only 10 of them are active members who have paid their dues and contribute in their activities.Increase the number of active members by 10 by the end of the semester.COPQ SummaryVOC-Key customersUnpaid dues are needed to fund the activities and members are needed to volunteer the activitiesScopeProject Plan Start of Project End of Define End of Measure End of Analyse End of Improve End of Control/ProjectPlan 10/4/2013 10/7/2013 11/4/2013 11/4/2013 11/20/2013 12/6/2013Actual 4. Exploratory Data Collection Interviews Jose Lopez (President) Dr. Shailesh Godambe (APICS Advisor) Dr. Gerald Aase (Former APICS Advisor) Dr. Mackie (AITP Advisor) Survey APICS OMIS classes 5. KPI Tree 6. Minimum Sample Size Continuous DataAttribute Data 7. Data Collection Collected data Marketing Attendance Continuity of member Survey both APICS members and OMIS majors 8. Pareto Chart 9. Measurement System Analysis Measurement Systems Interviews Surveys Record Keeping Issues Opinion Bias Human Error 10. Distribution Histogram of Attendance 421Probability Plot of Attendance Normal09951015 Attendance20Mean StDev N AD P-Value25 95 90 80Histogram and normality test show data does not follow a normal distributionPercentFrequency370 60 50 40 30 20 10 51-50510 15 Attendance20253011.57 7.101 14 1.170