Six sigma newfinal

SIX SIGMA

ContentsIntroductionKnow Six SigmaGrowth of Six SigmaSix Sigma as a MethodologyFacts related to Six Sigma

What is Quality?

Types of QualityReactive Quality:-

Historically Taking defectives out of what is

produced.

Proactive Quality:- Create process that will produce lessdefects. Contemporary

What is Six Sigma?It is a quality philosophy and a

management technique for continuous improvement.

It is a set of statistical tools arranged in a unique way for creating processes that perform at high standards.

Growth of Six Sigma

Growth of Six SigmaStarted at MotorolaBill Smith, an engineer at

Motorola coined the term “Six Sigma.”

Motorola started problem solving using statistical process tools.

In 1987, Motorola launched its Six Sigma program.

Growth of Six SigmaPerfected at GEJack Welch launched Six Sigma at

GE in 1996.Exam certifications like Green

Belt became the criteria for promotion in management roles.

The GE model for process improvements:-

Define Measure Analyze Improve Control

Growth of Six Sigma

‘The Mumbai Dabbawalas’Dabbawalas collect freshly cooked

meals in boxes from the homes of Mumbai residents and deliver them to the workplace for a modest monthly fee.

What is not so simple is the delivery process. 5,000 Dabbawalas deliver 200,000 boxes per day using only bicycles and various modes of public transportation.

‘The Mumbai Dabbawalas’ Their supply chain is made up of

series of collection zones, sorting points, and delivery zones, supported manual coding system. The codes are made up of only numbers and colors because 50% of the employees are illiterate.

The only modern technology used in the process is are a website and a text message receiving system. 

‘The Mumbai Dabbawalas’

‘The Mumbai Dabbawalas’Forbes Magazine awarded its Six

Sigma certification in 2001 to the Dabbawalas based on a 99.999999 percent delivery accuracy rate (1 error for every 16 million transactions).

DMAIC MethodologyDefine-Identify the practical problem.Measure-Validate the practical

problem by collecting required data.Analyze-Convert the practical problem

in to a statistical one.Improve-Confirm and test the

statistical solution.Control-Convert the statistical solution

into a practical one.

Facts and TermsWhen we speak Six Sigma we mean

3.4 defects in 1 million opportunity.DMAIC is a Six Sigma perspective term

which deals in improving the current processes to completely meet customer goals.

ConclusionSix Sigma is methodology used for:Aligning key business processes.Utilizing rigorous data analysis to

minimize data variation.Driving rapid and sustainable

improvement to business processes.

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