Top Banner
Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential
14

Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Mar 26, 2015

Download

Documents

Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Siemens Mobile PhonesCF62 Callcenter TrainingApril 2004 – Confidential

Page 2: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 2

Consumer Benefits

High Quality Colour Display130 x 130 pixel, 65k colours for great viewing, outside display with animated screensaver

Clean DesignYoung design, compact dimensions, tangible materials

Attractive IlluminationProgrammable astonishing light effects

JAVADownload fun & games wherever whenever you want

Attachable cameraAttachable QuickPic Camera with flash as accessory, MMS for cool photo messaging

Great value for money Top technology, sleek design, at an affordable price

CF62Consumer Benefits

Page 3: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 3

Highlights

• Young and fashionable design with clamshell form

• Sophisticated keypad layout and sleek chrome finishing

• New illumination concept

• 2 attractive on-board games• Target group specific application

under evaluation

• Attachable QuickPic Camera • Car Kit Easy• Headset Purestyle

CF62

Design

Applications

Technology

• MMS• JAVA• Handsfree• Display: 130 x 130 pixels, 65k

colour • Second display: blue illumination

Accessory Devices

Page 4: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 4

Stylish clean designed Clamshell Phone

Ramp-Up Colour:Cool Gray

Second colour:Cool Cashmere

Design CF62

Page 5: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 5

Technical Overview

Weight & Volume• 85 g• 78 cm3: 81.5 x 45.2 x 21.9 [mm]

Standby / Talktime• Up to 220 h / 300 min

Camera• Attachable QuickPic Camera with flash

Display & Keypad• 130 x 130 pix., 65k colours,

photographic display• Second display 96 x 64 pix., B/W

Polyphonic Ringtones: 16 chored

Hardware Software

Messaging• MMS supporting text, still images,

voice and animations• Extra-long SMS• SMS to group• EMS

Data Transfer• GPRS Multislot Class 10

Internet Access• WAP 1.2.1, WAP 2.0 content

provisioning• MIDP 1.0, J2ME based games and

applications

Technology CF62

Page 6: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 6

Original Accessories – Portfolio EMEA

Fashion& Carry

EnergyHandsfreePortable

CarSolutions

Multi-tainment

Office

Headset PTTHHS-510

Tour CaseFCT-650

HeadsetHHS-500

Car Kit EasyHKP-610

Car Kit PortableHKP-500

Data CableDCA-500

Car Charger PlusECC-600

Products compatible with 55 series*

Products compatible with 65 series*

Phone only

For bulk only

* Backwards compatible

QuickPic CameraIQP-500

Accessory Devices CF62

Textile CaseFCT-600

……

Travel ChargerETC-500/510

Headset PurestyleHHS-610

Li-Ion Battery600mAhEBA-670

Car Charger

Desk Top Stand

Upgrade KitHKO-640

Data CableDCA-510

Page 7: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 7

Car Kit Easy –the innovative plug and phone solution

The Car Kit Easy allows convenient handsfree talking with high speech quality by simply connecting the unit to the cigarette lighter socket (12V) and inserting the mobile phone in the integrated holder

Properties• Optimal adaptation and orientation in the car due to adjustment on

3 rotational axes• Fixation of your mobile phone• Compact housing with roll-up mechanism for the microphone cable• Flexible microphone positioning in the vehicle• Automatic call acceptance (if activated)• Volume control via the mobile phone• Echo compensation and noise reduction• Power supply and fast-charge function for the mobile phone• Permanent display illumination• Fast and simple installation requiring no tools or installation materials • Allows you to swap the Car Kit easily between different cars (about

120 cars were tested, Car Kit Easy is compatible for 90% of leading European cars)

Accessory Devices CF62

Page 8: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 8

USP• Functionality and quality of a permanently installed Car Kit combined

with the flexibility of a plug-and-play solution in a superior design• High-quality Car Kit (advanced audio quality and reliable mechanics)

Customer Benefit• Easy installation; ready for use in about 20 seconds• Flexibility through plug-and-play (fast swap between different cars)• Mobile phone is fixed reliably in the holder• Its display is within the driver's eye range• Compatibility due to exchangeable cradle concept

Target Group• Customers with high demands in terms of quality and design in the

portable / DIY category• Customers who do not want to spend time and money on fixed

installations but demand a DIY product which has qualities similar to a fixed installation product

• Customers who change cars often

Car Kit Easy –the innovative plug and phone solution Accessory

Devices CF62

Page 9: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 9

Original Accessories

Headset Purestyle• Headset with a high-value design for mobile handsfree usage• It offers an optimised wearing comfort by holder and earpiece hinge

Car Charger Plus• Take it easy – fixed small housing to connect phone and headset• It allows charging and phoning at the same time!

QuickPic Camera• Share special moments spontaneously with the attachable QuickPic

Camera with integrated flash

Accessory Devices CF62

Page 10: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 10

Additional Information:

1. Configure Dynamic lights

2. Configure sounds

3. Configure Addressbook

Page 11: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 11

Activate & configure Dynamic Light Effects

Menu – Setup – Dynamic Light:

Choose between 10 different light effects for following incidents:

•Incomming calls (Addressbook, Group Calls, other calls)

•During a call

•Alarms

•Messages: incomming, sending

•Missed events

•Clamshell: open, close

•Netsearch

•Screensaver

•Low battery; charging battery

•Switch on / off the mobile

Page 12: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 12

Activate & Configure Sound

Tones for diverse incidents:

Menu – Audio – more tones

1. Choose melody

2. Options

3. Assign the selected melody one of the following incident:

1. CBS tone

2. Start & End melody

3. Opening / Closing tone

4. Call screening

5. Key tones

6. Minute beep

7. Information

Activate & Configure directly:

Ringer Settings ( On / Off / Beep )

1. Silent alert ( Vibra )

2. Volume ( Calls, Messages, Alarms, Applications )

3. Phonebook Call tone

4. Group calls (Family, Friends, Office, VIP, Leisure / Private / Business / Recieved)

5. Alarm tone

6. SMS & MMS tone (one tone for both incidents)

Page 13: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 13

Additional Addressbook functions:

•Open Addressbook - select entry – Options:

•Move to = Move to groups

•Copy to SIM

•Filter = filters the Addressbook with these criterias:

•Voice Dialing, E-Mail, URL, Birthday, Calling faces

•Business card: Set the actual entry as a business card of the mobile

•Send: send selected entry ( as entry or text ) via SMS

•Open Addressbook - select Groups – Options:

•Open group

•Rename group

•Group symbol (Change Group symbol)

Page 14: Siemens Mobile Phones CF62 Callcenter Training April 2004 – Confidential.

Page 14

Configure Addressbook fields:

1. Last name

2. First name

3. Phone:

4. Phone / Office

5. Phone / Mobile

6. Fax

7. Fax 2

8. E-Mail

9. E-Mail 2

10.URL

11.Group

12.Company

13.Street

14.Post Code

15.Country

16.Birthday

17.Reminder

18.Picture

Up to 18 Addressbook fields can be configured as visible: