Shrink-Wrapped in Our Own Thinking: Thinking That Transforms Presented by Ariane David, PhD Senior Partner The Veritas Group Senior Lecturer California State University, Northridge [email protected]Sustainability Ariane David, PhD The VERITAS Group California State University, Northridge ADavid @ TheVeritasGroup.com www.theveritasgroup.com
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Shrink-Wrapped in Our Own Thinking: Thinking That Transforms
Shrink-Wrapped in Our Own Thinking: Thinking That Transforms. Sustainability. Presented by Ariane David, PhD Senior Partner The Veritas Group Senior Lecturer California State University, Northridge [email protected]. Ariane David, PhD The VERIT A S Group - PowerPoint PPT Presentation
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Shrink-Wrapped in Our Own Thinking:Thinking That Transforms
Presented by Ariane David, PhD Senior Partner The Veritas Group
Senior Lecturer California State University, Northridge
What if everything we did in our little realm of control had this in mind…
Our discussions with external experts focused on the challenges of getting beyond incremental progress,
toward creating the technological and business innovations that can reshape our cities, supply chains and industries so that
7 billion people can enjoy health, prosperity and comfort, without destroying the health of our natural ecosystems.
JEFFREY IMMELT, CEO GE 2012
Leadership is a critical contributor to the successful implementation of
Sustainable principles and practices in organizations.
The Basic Toolkit for the Leader of the Future…
Evolutionary Leadership– Knowing how to choose among existing alternatives
as well as how to create new ones
Systems Thinking– Seeing things in terms of connected relationships,
patterns and processes and not just in terms of separate objects, structures, positions
Sustainability Strategy– Understanding the objectives of sustainable business
practice and knowing how to design for them
Change Management– Knowing the science and methodology behind
moving people forward
Your IFMA focus is broad…and directly relates to Sustainability
MISSION: Promote knowledge sharing with integrity and professionalism to our members in the built environment and the practice of facility management.
– ”Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.”
a New Model for Sustainability: leading by principles within our control
IFMA What’s Sustainable?
PEOPLE Health, Motivation, Social Consciousness
PLACE Productivity, Low Impact on Ecosystems, Cost
PROCESS Collaboration, Employee Engagement, Systems Thinking, Local Support
TECHNOLOGY Innovation, Space, Equipment, Learning
We CAN’T do this because…
News Flash!
Resistance is an illusion - it does not exist.
The only thing real is reactions to change.
Reactions to Change
Resistance is a natural, inevitable and unavoidable human reaction to disruption.
It begins immediately when people become aware of the change.
It is neither good nor bad.
It can be expressed overtly or covertly.
Perception is reality!
Managing Resistance to Change: Don’t assume you know what’s going on.
Resistance is very rarely what we think it is.
Identify specific resistors: people, conditions, fears, motives (think “fruit”)
Identify the underlying causes of each of these resistors.
Identify specific enablers.
Make a Force Field Analysis for resistors and enablers.
Find ways of weakening resistors and strengthening enablers.
Sustainability Requires Systems Thinking
Involves seeing the connectivity of our actions through time.
The conditions today are the direct result of decisions made in the past.
The decisions we make today will determine where we are in the future.
Ask:
What impact will today’s choice have in the long run?
One Company’s Quest for Sustainability
Mission Zero:
– zero waste,– zero emissions,– zero use of non-renewable energy
in Interface by 2020.
INTERFACE: Ray Anderson’s Quest for SustainabilityHow?
1 . Research and development: greening of all manufacturing processes
2 . Organizational development:– Created a culture which would allow employees to participate– Invites ideas from the rank and file, rejecting none without consideration.– Encourages employees to participate in the formation of strategies and goals.– Employee satisfaction is a high priority.– Interface attracts and retains the very best talent and employee productivity is
high.– Employee engagement and affinity are high– Absenteeism is low.– Productivity is high
INTERFACE: Results
This year Interface seems to be on track to it’s goal.
– Greenhouse gas emissions were down by 80%– Profits doubled– Fossil fuel consumption down 62%