Servant Leadership Week 3 WJ Patterson MGT 424 – Senior Seminar in Management.

Servant LeadershipWeek 3

WJ Patterson

MGT 424 – Senior Seminar in Management

Foundational Question

Are Effective Leaders Born or Developed?

“Leadership is developed , not discovered”

John Maxwell Developing the Leader

Within

How do you define Leadership?

Influence

How does one gain influence?

By serving others!!!!!

Elements of Servant LeadershipServant (Focus on Others)Care About, Love, Nurture

Make a conscious choice to view and treat others as you would want to be treated

Look for good in all peopleBe patient and forgivingConsider individuals and their interests as

importantSee situations from the other’s perspective,

empathize and accept

Elements of Servant LeadershipServant ( Focus on Others)Build Relationships, Teams & Community

Connect with peopleLearn names/establish rapportThink the best of everyoneConsider relationships importantInvest time in relationship buildingListen actively and build self esteemTake in information, ask questions and work to

understandIdentify common groundGet to know other’s situations, motivations and

emotionsBe authentic about your own struggles (be vulnerable)

Elements of Servant LeadershipServant (Focus on Others)Enable others to Succeed

The natural outcome of caring and relationshipsUnderstand people by slowing down and being fully present with

themSeek to identify and serve the most profound (highest priority)

needsMake decisions and take actions with followers needs in

mindHelp, teach, support, mentor, coachCommunicate and be persuasiveEmpowerProvide suggestions that challenges and grow a persons

skillAcknowledge and reward strengthsAccept some risk (and even failure) as a part of

developmentEncourage and reward

Elements of Servant LeadershipLeadership (Personal Development &

Initiative)Know your Strengths, Weaknesses, Values,

BeliefsIdentify your mission and guiding principlesReflect on your values, performance,

strengths, weaknessesRecognize where you need to grow and

developHave the courage to stand for something and

the integrity to carry it through

Elements of Servant LeadershipLeadership (Personal Development & Initiative)Learn (continually) from every possible source

AuthorsMentors/Role ModelsExperiences – your own and othersSuccesses and failuresFeedback – sought out and welcomed from

othersDevelop in all areasBuild self esteem

Elements of Servant LeadershipLeadership (Personal Development & Initiative)Proactively set the Course, Navigate, & Lead the Way

Chart a course that will lead to successBased on Competence, judgment and past experiencesMotivated by a sincere desire to help others (even ahead of

personal gain)Using intuition-gathering information and reading people and

situationsUsing one’s senses to be fully present, alert and awareSeeing more than others, seeking farther and seeking before

others seeBe innovativeValue input and be adaptiveUnderpinned by a strong faith in abilities of those who will carry it

outProviding the ideology and the structure to succeedWiling to lead the way, set the example, take the risk, be the role

model (with self-discipline and integrity) and bring others along

Questions to considerHow often have you made a conscious

effort to Care About, Love and Nurture others in the following ways:Giving sincere and specific compliments?Making a conscious choice to view and treat

others, even those who may be difficult to deal with, as someone you like and care about?

Sincerely wanting others to succeed?Seeing situations from the perspective of

others, appreciating other’s strengths

Questions to consider?How often have you made a conscious

effort to Build Relationships, Teams and Community?Getting to know others motives and

situations?Investing time in relationship building?Successfully handling tough issues by asking

for honest sharing of thoughts and active listening?

Being authentic about your own struggles?

Questions to ConsiderHow often have you made a conscious

effort to Enable others to Succeed?Understanding people and their needs by

slowing down and being fully present with them?

Seeking to identify and serve the most profound (highest priority) of others

Looking for the strengths in people and finding ways for them to use their strengths?

Recognizing the blind spots of others and providing non-judgmental assistance and support

Questions to ConsiderHow often have you made a conscious

effort to Know your Strengths, Weaknesses, Values and BeliefsIdentifying a personal mission and guiding

principles, and review actions against them?Reflecting on personal values, performance,

strengths in an effort to improveRecognizing my own needs and seeking

support from othersRecognizing emotions and their efforts on

others and making an effort to control them

Questions to ConsiderHow often have you made a conscious

effort to Grow and DevelopSetting goals for my personal development

and taking the steps to achieve them?Learning by reading/researching, practicing,

reflecting, and accepting feedback?Learning from personal experience and

observing others?Reinforcing what is learned by sharing it with

someone else?

Questions to ConsiderHow often have you made a conscious effort

to Proactively set the course, navigate and leadPutting successes of others and of the

organization ahead of my own?Seeing and sharing the “big picture”, or vision,

of what can be accomplishedEstablishing realistic goals and the structure

and organization necessary to succeed?Being willing to lead the way, set the example,

take the risk, be the role model and bring others along?

Conclusion

Leadership is Developed

ConclusionLeadership is Developed

Leadership is influence. Serving others is the key to influence.

ConclusionLeadership is DevelopedLeadership is Influence. Serving others is the

key to influence.

How will you take what you have learned from this lesson and become more proactive in your leadership development?

ConclusionLeadership is DevelopedLeadership is Influence. Serving others is the

key to influence.How will you take what you have learned

from this lesson and become more proactive in your leadership development?

Will you strive to be a Servant-Leader?