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Sennheiser Solution Overviewext-assets.sennheiser.com/.../files/ucp/Cisco_solution_overview.pdf · communication and multimedia/music ... Sennheiser voice clarity and echo canceling

Jun 05, 2018

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Page 1: Sennheiser Solution Overviewext-assets.sennheiser.com/.../files/ucp/Cisco_solution_overview.pdf · communication and multimedia/music ... Sennheiser voice clarity and echo canceling

Cisco compatibility

Sennheiser Solution Overview

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2 | Sennheiser – Cisco Solution Overview |

Founded in 1945 by Dr. Fritz Sennheiser

Market leading audio brand

Product range includes headphones,

headsets, microphones and integrated

systems

Workforce of more than 2300 people all

over the world

Annual turnover in 2012 €585 M

Production sites in Germany, Ireland and

the USA

International network of subsidiaries and

distribution partners

Sennheiser Electronic KG at a Glance

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3 | Sennheiser – Cisco Solution Overview |

The Sennheiser Product Categories

Headphones

& Headsets

Contact Center &

Office (CC&O)

Microphones Integrated

Systems

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4 | Sennheiser – Cisco Solution Overview | 4 | Sennheiser – Microsoft Lync Compatibility

A Worldwide Distribution Network

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5 | Sennheiser – Cisco Solution Overview |

The Sennheiser CC&O Value Proposition

What to Experience from Sennheiser

Headsets?

In the making of headsets for

Contact Centers, Offices (CC&O)

and Unified Communications

professionals we are focusing on

three main areas, which outline our

value proposition – these are the

areas which you need to experience:

Sound Leadership

Quality Design

User Focus

Sennheiser

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Product Introduction

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7 | Sennheiser – Cisco Solution Overview |

Sennheiser’s Wireless Headset Portfolio

DW & SD Series (DECT) PRESENCE™ and MB Series (Bluetooth)

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8 | Sennheiser – Cisco Solution Overview |

Century Series Circle Series Culture Series

Sennheiser’s Wired Headset portfolio

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9 | Sennheiser – Cisco Solution Overview |

Sennheiser’s Wired Headset Portfolio

SH Series CC Series

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10 | Sennheiser – Cisco Solution Overview |

Sennheiser’s Speakerphone Portfolio

Speakerphone Series

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Product Specifications

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12 | Sennheiser – Cisco Solution Overview |

Work place and device definitions

Typical desk users

spend limited time

away from their desk

and are not required

to answer calls when

away from their desk.

Typical office-based users have an allocated desk although they don’t spend too much of their time at their desk.

Desk phone Softphone Mobile phone Tablet

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13 | Sennheiser – Cisco Solution Overview |

DW Wireless Series

Sennheiser voice clarity

Noise canceling microphone

Long distance wireless range – up to

55 m / 180 ft in typical office building.

Up to 180 m / 591 ft in line of sight

ActiveGard® - acoustic shock

protection

Full workday talk time

Fast charge 50 % in 20 min

Pairing for sharing (hot desking) and

phone conferences

DW Pro 1 DW Pro 2

DW Office

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14 | Sennheiser – Cisco Solution Overview |

SD Wireless Series*

Sennheiser voice clarity

Noise canceling microphone

Long distance wireless range – up to

55 m / 180 ft in typical office building.

Up to 180 m / 591 ft in line of sight

ActiveGard® - acoustic shock

protection

Full workday talk time

Fast charge 50 % in 20 min

Pairing for sharing (hot desking) and

phone conferences

** Only available in Americas

SD Office

SD Pro 1 SD Pro 2

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15 | Sennheiser – Cisco Solution Overview |

PRESENCE™ Series

Best –in-class sound quality with

SpeakFocus™ and WindSafe™

technologies

Premium quality design

Intuitive user interface

Multi-connectivity – seamlessly

switch between softphone and

mobile calls

Extended range – up to 25 m / 82 ft

Full workday talk time

Fully charged in 1 hour and 15 min

Light weight – 13 grams

Flexible wearing style

Carry case included

PRESENCE UC

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16 | Sennheiser – Cisco Solution Overview |

Sennheiser voice clarity – ultra noise-

canceling microphone for a natural speech

and listening experience

Sound-enhancement profiles – perfect for

communication and multimedia/music

Large leatherette ear-pad – for exceptional

wearing comfort and powerful sound

Full workday talk time

Room Experience* technology – provides a

more ambient, realistic sound giving users a

more natural listening experience

Multi-connectivity – seamlessly switch

between softphone and mobile calls

Convenient call handling management - voice

prompts and easy on/off charger

* Available for double-sided variants with on/off feature

Mobile Business Pro Series

MB Pro 1 UC MB Pro 2 UC

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17 | Sennheiser – Cisco Solution Overview |

Century™ Wired Series

Premium designed headset optimized

for flexibility

Sennheiser voice clarity

Optimum speech clarity through noise

canceling microphone

ActiveGard® acoustic shock protection

Stereo sound in double-sided USB

variant

90o foldable brushed aluminium ear

cups

Large leatherette ear pads for perfect

wearing comfort

Available with phone connection (easy

disconnect) or USB connection with

call control

SC 630 ED

SC660 USB CTRL

SC 660 USB CTRL

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18 | Sennheiser – Cisco Solution Overview |

CIRCLE™ Series

Sennheiser voice clarity

Optimum speech clarity through noise

canceling microphone

ActiveGard® acoustic shock protection

High wearing comfort with CircleFlex™

Bendable boom arm for optimal

microphone position

Robustness and durability in focus

Available with phone connection (easy

disconnect) or USB connection with call

control

SC 230 ED SC 260 USB CTRL

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19 | Sennheiser – Cisco Solution Overview |

CULTURE™ Series

Deployment friendly solution with

integrated call control and USB

connector

Sennheiser voice clarity

Optimum speech clarity through noise

canceling microphone

ActiveGard® - acoustic shock protection

Lightweight - increased comfort

Large, comfortable ear pads for long

term use

SC 30 USB CTRL SC 60 USB CTRL

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20 | Sennheiser – Cisco Solution Overview |

SH Series

Sennheiser voice clarity – wideband sound for

a more natural experience

Ultra noise canceling microphone filters out

ambient sounds for clearer speech

Precision positioning - 300o adjustable

microphone boom for personalized mic

placement and wearing flexibility on right or

left side

Headband adjustable on both sides for

balanced fit

ActiveGard® technology protects against

acoustic shock and sudden sound surges

SH 330 IP

SH 350 IP

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21 | Sennheiser – Cisco Solution Overview |

CC Series

Sennheiser voice clarity – wideband sound for

a more natural experience

Ultra noise canceling microphone filters out

ambient sounds for clearer speech

Precision positioning - 300o adjustable

microphone boom for personalized mic

placement and wearing flexibility on right or

left side

Extra comfort - generous padding on the

headband and earpad(s)

ActiveGard® technology protects against

acoustic shock and sudden sound surges

CC 515 IP CC 550 IP

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22 | Sennheiser – Cisco Solution Overview |

Compact and portable - lightweight design for

mobile business professionals

Outstanding communications experience -

Sennheiser voice clarity and echo canceling for a

natural speech and listening experience

Exceptional sound – replace PC and mobile

phone speakers and microphones with

Sennheiser sound quality

Sound-enhancement profile for music and video

Connects to PC (Windows/Mac) and mobile

phone or tablet

Intuitive user interface – clear microphone mute

button, call and volume control and easy cable

management

Convenience and protection – tailored carry

pouch

Sennheiser Speakerphone Series

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Sennheiser – Cisco Compatibility

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24 | Sennheiser – Cisco Solution Overview |

In the following section, the Cisco Compatible logo indicates a solution

tested for interoperability by Cisco.

Go to www.cisco.com/go/compatibledisclaimer for disclaimer.

Other solutions are tested for interoperability by Sennheiser.

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25 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco IP phones 69XX series

Circle™ series

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26 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

SH 2xx/3xx series CC 5xx series

CSTD 08 - Art. Nr. 5365

Cisco IP phones 69XX series

Century™ series

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27 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

SH 2xx/3xx series CC 5xx series

CSTD 08 - Art. Nr. 5365

Cisco IP phones 78XX series

Century™ series Circle™ series

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28 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CEHS-CI 01 - Art. Nr. 504103

DW and SD series1

1 The SD series is only available in the Americas

Cisco IP phones 78XX series

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29 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco IP phones 79XX series

SH 2xx/3xx series CC 5xx series Circle™ series

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30 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco IP phones 79XX series

Century™ series

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31 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CEHS-CI 01 - Art. Nr. 504103

Cisco IP phones 79XX series

DW and SD series1

1 The SD series is only available in the Americas

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32 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco 8900 and 9900 series

Circle™ series

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33 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco 8900 and 9900 series

SH 2xx/3xx series CC 5xx series Century™ series

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34 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CEHS-CI 02 - Art. Nr. 504533

Cisco 8900 and 9900 series

DW and SD series1

1 The SD series is only available in the Americas

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35 | Sennheiser – Cisco Solution Overview |

Cisco IP phones

CEHS-CI 03 - Art. Nr. 506038

Cisco SPA 500 series

DW and SD series1

1 The SD series is only available in the Americas

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36 | Sennheiser – Cisco Solution Overview |

Cisco Soft phones

UUSB8 - Art. Nr. 504004

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Cisco IP

Communicator

SH 2xx/3xx series CC 5xx series Circle™ series

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37 | Sennheiser – Cisco Solution Overview |

Cisco Soft phones

UUSB8 - Art. Nr. 504004

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Cisco IP

Communicator

Century™ series

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38 | Sennheiser – Cisco Solution Overview |

Cisco Soft phones

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Cisco IP

Communicator

USB versions

Circle™ series Culture™ series

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39 | Sennheiser – Cisco Solution Overview |

Cisco Soft phones

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Cisco IP

Communicator

USB versions

Century™ series

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41 | Sennheiser – Cisco Solution Overview |

Cisco Soft phones

Presence UC

Cisco IP

Communicator

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

BTD 800 USB

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42 | Sennheiser – Cisco Solution Overview |

Cisco Soft phones

UUSB8 - Art. Nr. 504004

1 Sennheiser Cisco Jabber plugin can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Century™ series Circle™ series

Cisco Jabber Cisco Jabber plugin1

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43 | Sennheiser – Cisco Solution Overview |

Culture series Circle series Century series

Cisco Soft phones

Cisco Jabber Cisco Jabber plugin1

USB versions

1 Sennheiser Cisco Jabber plugin can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

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45 | Sennheiser – Cisco Solution Overview |

Cisco Soft phones

Cisco Jabber Cisco Jabber plugin1

USB versions BTD 800 USB

Presence UC MB Pro

Series

Speakerphone

Series

1 Sennheiser Cisco Jabber plugin can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

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Appendix

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47 | Sennheiser – Cisco Solution Overview |

Sennheiser wired headset accessory solutions for Cisco

Art. Name Art. Nr. Picture Details

CSTD 08 05365 Phone cable code 08.

Easy Disconnect – RJ 9

UUSB 8 504004 UUSB 8 enables full call control for

all wired headsets

USB - Easy Disconnect

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48 | Sennheiser – Cisco Solution Overview |

Art. Name Art. Nr. Picture Details

CEHS-CI 01 504103 Electronic Hook Switching

(EHS) for Cisco terminals

7900 series

CEHS-CI 02 504533 Electronic Hook Switching

(EHS) for Cisco terminals

8900 series

9900 series

Sennheiser wireless headset Electronic Hook Switch (EHS)

solutions for Cisco

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49 | Sennheiser – Cisco Solution Overview |

Art. Name Art. Nr. Picture Details

CEHS-CI 03 506038 Electronic Hook Switching

(EHS) for Cisco SPA series

Sennheiser wireless headset Electronic Hook Switch (EHS)

solutions for Cisco

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50 | Sennheiser – Cisco Solution Overview |

Art. Name Details

HeadSetup HeadSetup™ is an easy-to-use background software application working on your

PC and enabling call control on Cisco IP Communicator from the headset.

Personal settings need to be inputted when running the program for the first time.

Thereafter, HeadSetup™ ensures that your headset and Cisco IP Communicator

speak the same call control language.

HeadSetup™ is a plug and play solution that interfaces Cisco IP Communicator

standards via the embedded drivers.

HeadSetup can be downloaded at: www.sennheiser.com/telecommunication-business-support-service-support-software

Cisco Jabber

plugin

The Sennheiser Cisco Jabber Plugin is a call control integration module which

manages the connection between the Sennheiser headset solutions and a Cisco

Jabber UC client.

All call control features can be used via the headset such as answer and end calls,

adjust the volume or mute the call.

The plugin can be downloaded at: www.sennheiser.com/telecommunication-business-support-service-support-software

Sennheiser integration software for

Cisco Jabber and Cisco IP Communicator

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51 | Sennheiser – Cisco Solution Overview |

Experience Sennheiser

51 | Sennheiser - Cisco Solution Overview |

For more information about

Cisco and CC&O headsets

from Sennheiser, please go

to:

www.sennheiser.com/cisco