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Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

Mar 22, 2020

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Page 1: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

Cisco compatibility

Sennheiser Solution Overview

Page 2: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

2 | Sennheiser – Cisco Solution Overview

Sennheiser Electronic KG at a Glance

Founded in 1945 by Dr. Fritz Sennheiser

Market leading audio brand

Product range from headphones,

headsets and microphones to integrated

systems

Workforce of more than 2500 people all

over the world

Annual turnover in 2013 €591 M

Production sites in Germany, Ireland and

the USA

International network of subsidiaries and

distribution partners

Page 3: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

3 | Sennheiser – Cisco Solution Overview

The Sennheiser Product Categories

Headphones

& Headsets

Contact Center &

Office (CC&O)

Microphones Integrated

Systems

Page 4: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

4 | Sennheiser – Cisco Solution Overview 4 | Sennheiser – Cisco Solution Overview

A Worldwide Distribution Network

Page 5: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

5 | Sennheiser – Cisco Solution Overview

The Sennheiser CC&O Value Proposition

What to Experience from Sennheiser

Headsets?

In the making of headsets for

Contact Centers, Offices (CC&O)

and Unified Communications

professionals we are focusing on

three main areas, which outline our

value proposition – these are the

areas which you need to experience:

Sound Leadership

Quality Design

User Focus

Sennheiser

Page 6: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

Product Introduction

Page 7: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

7 | Sennheiser – Cisco Solution Overview

Sennheiser’s Wireless Headset Portfolio

DW & SD Series (DECT) PRESENCE™ and MB Series (Bluetooth)

Page 8: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

8 | Sennheiser – Cisco Solution Overview

Century Series Circle Series Culture Series

Sennheiser’s Wired Headset Portfolio

Page 9: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

9 | Sennheiser – Cisco Solution Overview

Sennheiser’s Wired Headset Portfolio

SH Series CC Series

Page 10: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

10 | Sennheiser – Cisco Solution Overview

Sennheiser’s Speakerphone Portfolio

Speakerphone Series

Page 11: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

Product Specifications

Page 12: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

12 | Sennheiser – Cisco Solution Overview

Work place and device definitions

Typical desk users

spend limited time

away from their desk

and are not required

to answer calls when

away from their desk.

Typical office-based users have an allocated desk although they don’t spend too much of their time at their desk.

Typical field-based users

have no dedicated desk in

the office and no fixed

location but should be

available while on the road

Desk phone Softphone Mobile phone Tablet

Page 13: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

13 | Sennheiser – Cisco Solution Overview

DW Wireless Series

Sennheiser voice clarity

Noise canceling microphone

Long distance wireless range – up to

55 m / 180 ft in typical office building.

Up to 180 m / 590 ft in line of sight

ActiveGard® - acoustic shock

protection

Full workday talk time

Fast charge 50 % in 20 min

Pairing for sharing (hot desking) and

phone conferences

DW Pro 1 DW Pro 2

DW Office

Page 14: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

14 | Sennheiser – Cisco Solution Overview

SD Wireless Series*

Sennheiser voice clarity

Noise canceling microphone

Long distance wireless range – up to

55 m / 180 ft in typical office building.

Up to 180 m / 590 ft in line of sight

ActiveGard® - acoustic shock

protection

Full workday talk time

Fast charge 50 % in 20 min

Pairing for sharing (hot desking) and

phone conferences

** Only available in Americas

SD Office

SD Pro 1 SD Pro 2

Page 15: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

15 | Sennheiser – Cisco Solution Overview

PRESENCE™ Series

Best –in-class sound quality with

SpeakFocus™ and WindSafe™

technologies

Premium quality design

Intuitive user interface

Multi-connectivity – seamlessly

switch between softphone and

mobile calls

Extended range – up to 25 m / 80 ft

Full workday talk time

Fully charged in 1 hour and 15 min

Light weight – 13 grams

Flexible wearing style

Carry case included

PRESENCE UC

Page 16: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

16 | Sennheiser – Cisco Solution Overview

Sennheiser voice clarity – ultra noise-

canceling microphone for a natural speech

and listening experience

Sound-enhancement profiles – perfect for

communication and multimedia/music

Large leatherette ear-pad – for exceptional

wearing comfort and powerful sound

Full workday talk time

Room Experience* technology – provides a

more ambient, realistic sound giving users a

more natural listening experience

Multi-connectivity – seamlessly switch

between softphone and mobile calls

Convenient call handling management - voice

prompts and easy on/off charger

* Available for double-sided variants with on/off feature

Mobile Business Pro Series

MB Pro 1 UC MB Pro 2 UC

Page 17: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

17 | Sennheiser – Cisco Solution Overview

Century™ Wired Series

Premium designed headset optimized

for flexibility

Sennheiser voice clarity

Optimum speech clarity through noise

canceling microphone

ActiveGard® acoustic shock protection

Stereo sound in double-sided USB

variant

90o foldable brushed aluminium ear

cups

Large leatherette ear pads for perfect

wearing comfort

Available with phone connection (easy

disconnect) or USB connection with

call control

SC 630 SC660 USB CTRL

SC 660 USB CTRL

Page 18: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

18 | Sennheiser – Cisco Solution Overview

CIRCLE™ Series

Sennheiser voice clarity

Optimum speech clarity through noise

canceling microphone

ActiveGard® acoustic shock protection

High wearing comfort with CircleFlex™

Bendable boom arm for optimal

microphone position

Robustness and durability in focus

Available with phone connection (easy

disconnect) or USB connection with call

control

SC 230 SC 260 USB CTRL

Page 19: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

19 | Sennheiser – Cisco Solution Overview

CULTURE™ Series

Deployment friendly solution with

integrated call control and USB

connector

Sennheiser voice clarity

Optimum speech clarity through noise

canceling microphone

ActiveGard® - acoustic shock protection

Lightweight - increased comfort

Large, comfortable ear pads for long

term use

SC 30 USB CTRL

SC 60 USB CTRL

Page 20: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

20 | Sennheiser – Cisco Solution Overview

SH Series

Sennheiser voice clarity – sound for a more

natural experience

Noise canceling microphone filters out

ambient sounds for clearer speech

Precision positioning - 300o adjustable

microphone boom for personalized mic

placement and wearing flexibility on right or

left side

Headband adjustable on both sides for

balanced fit

ActiveGard® technology protects against

acoustic shock and sudden sound surges

SH 330

SH 350

Page 21: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

21 | Sennheiser – Cisco Solution Overview

CC Series

Sennheiser voice clarity – sound for a

more natural experience

Ultra noise canceling microphone filters

out ambient sounds for clearer speech

Precision positioning - 300o adjustable

microphone boom for personalized mic

placement and wearing flexibility on right

or left side

Extra comfort - generous padding on the

headband and earpad(s)

ActiveGard® technology protects against

acoustic shock and sudden sound surges

CC 515 CC 550

Page 22: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

22 | Sennheiser – Cisco Solution Overview

Compact and portable - lightweight design for

mobile business professionals

Outstanding communications experience -

Sennheiser voice clarity and echo canceling for a

natural speech and listening experience

Exceptional sound – replace PC and mobile

phone speakers and microphones with

Sennheiser sound quality

Sound-enhancement profile for music and video

Connects to PC (Windows/Mac) and mobile

phone or tablet

Intuitive user interface – clear microphone mute

button, call and volume control and easy cable

management

Convenience and protection – tailored carry

pouch

Sennheiser Speakerphone Series

Page 23: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

Sennheiser – Cisco Compatibility

Page 24: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

24 | Sennheiser – Cisco Solution Overview

In the following section, the Cisco Compatible logo indicates a solution

tested for interoperability by Cisco.

Go to www.cisco.com/go/compatibledisclaimer for disclaimer.

Other solutions are tested for interoperability by Sennheiser.

Page 25: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

25 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco IP phones 69XX series

Circle™ series

Page 26: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

26 | Sennheiser – Cisco Solution Overview

Cisco IP phones

SH 2xx/3xx series

CC 5xx series

CSTD 08 - Art. Nr. 5365

Cisco IP phones 69XX series

Century™ series

Page 27: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

27 | Sennheiser – Cisco Solution Overview

Cisco IP phones

SH 2xx/3xx series

CC 5xx series

CSTD 08 - Art. Nr. 5365

Cisco IP phones 78XX series

Century™ series

Circle™ series

Page 28: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

28 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CEHS-CI 01 - Art. Nr. 504103

DW and SD series1

1 The SD series is only available in the Americas

Cisco IP phones 78XX series

Page 29: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

29 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco IP phones 79XX series

SH 2xx/3xx series CC 5xx series Circle™ series

Page 30: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

30 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco IP phones 79XX series

Century™ series

Page 31: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

31 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CEHS-CI 01 - Art. Nr. 504103

Cisco IP phones 79XX series

DW and SD series1

1 The SD series is only available in the Americas

Page 32: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

32 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco 8900 and 9900 series

Circle™ series

Page 33: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

33 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CSTD 08 - Art. Nr. 5365

Cisco 8900 and 9900 series

SH 2xx/3xx series CC 5xx series Century™ series

Page 34: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

34 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CEHS-CI 02 - Art. Nr. 504533

Cisco 8900 and 9900 series

DW and SD series1

1 The SD series is only available in the Americas

Page 35: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

35 | Sennheiser – Cisco Solution Overview

Cisco IP phones

CEHS-CI 03 - Art. Nr. 506038

Cisco SPA 500 series

DW and SD series1

1 The SD series is only available in the Americas

Page 36: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

36 | Sennheiser – Cisco Solution Overview

Cisco Soft phones

UUSB8 - Art. Nr. 504004

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Cisco IP

Communicator

SH 2xx/3xx series CC 5xx series Circle™ series

Page 37: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

37 | Sennheiser – Cisco Solution Overview

Cisco Soft phones

UUSB8 - Art. Nr. 504004

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Cisco IP

Communicator

Century™ series

Page 38: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

38 | Sennheiser – Cisco Solution Overview

Cisco Soft phones

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Cisco IP

Communicator

USB versions

Circle™ series Culture™ series

Page 39: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

39 | Sennheiser – Cisco Solution Overview

Cisco Soft phones

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Cisco IP

Communicator

USB versions

Century™ series

Page 41: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

41 | Sennheiser – Cisco Solution Overview

Cisco Soft phones

PRESENCE UC

Cisco IP

Communicator

Sennheiser

HeadSetup™1

1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

BTD 800 USB

Page 42: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

42 | Sennheiser – Cisco Solution Overview

Cisco Soft phones

UUSB8 - Art. Nr. 504004

1 Sennheiser Cisco Jabber plugin can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Century™ series Circle™ series

Cisco Jabber Cisco Jabber plugin1

Page 43: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

43 | Sennheiser – Cisco Solution Overview

Culture series Circle series Century series

Cisco Soft phones

Cisco Jabber Cisco Jabber plugin1

USB versions

1 Sennheiser Cisco Jabber plugin can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Page 45: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

45 | Sennheiser – Cisco Solution Overview

Cisco Soft phones

Cisco Jabber Cisco Jabber plugin1

USB versions BTD 800 USB

Presence UC MB Pro

Series

Speakerphone

Series

1 Sennheiser Cisco Jabber plugin can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software

Page 46: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

46 | Sennheiser – Cisco Solution Overview

Sennheiser wired headset accessory solutions for Cisco

Art. Name Art. Nr. Picture Details

CSTD 08 05365 Phone cable code 08.

Easy Disconnect – RJ 9

UUSB 8 504004 UUSB 8 enables full call control for

all wired headsets

USB - Easy Disconnect

Page 47: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

47 | Sennheiser – Cisco Solution Overview

Art. Name Art. Nr. Picture Details

CEHS-CI 01 504103 Electronic Hook Switching

(EHS) for Cisco terminals

• 7900 series

CEHS-CI 02 504533 Electronic Hook Switching

(EHS) for Cisco terminals

• 8900 series

• 9900 series

Sennheiser wireless headset Electronic Hook Switch (EHS)

solutions for Cisco

Page 48: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

48 | Sennheiser – Cisco Solution Overview

Art. Name Art. Nr. Picture Details

CEHS-CI 03 506038 Electronic Hook Switching

(EHS) for Cisco SPA series

Sennheiser wireless headset Electronic Hook Switch (EHS)

solutions for Cisco

Page 49: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

49 | Sennheiser – Cisco Solution Overview

Art. Name Details

HeadSetup HeadSetup™ is an easy-to-use background software application working on your

PC and enabling call control on Cisco IP Communicator from the headset.

Personal settings need to be inputted when running the program for the first time.

Thereafter, HeadSetup™ ensures that your headset and Cisco IP Communicator

speak the same call control language.

HeadSetup™ is a plug and play solution that interfaces Cisco IP Communicator

standards via the embedded drivers.

HeadSetup can be downloaded at: www.sennheiser.com/telecommunication-business-support-service-support-software

Cisco Jabber

plugin

The Sennheiser Cisco Jabber Plugin is a call control integration module which

manages the connection between the Sennheiser headset solutions and a Cisco

Jabber UC client.

All call control features can be used via the headset such as answer and end calls,

adjust the volume or mute the call.

The plugin can be downloaded at: www.sennheiser.com/telecommunication-business-support-service-support-software

Sennheiser integration software for

Cisco Jabber and Cisco IP Communicator

Page 50: Sennheiser Solution Overview2 | Sennheiser – Cisco Solution Overview Sennheiser Electronic KG at a Glance Founded in 1945 by Dr. Fritz Sennheiser Market leading audio brand Product

50 | Sennheiser – Cisco Solution Overview

Experience Sennheiser

50 | Sennheiser - Cisco Solution Overview

For more information about

Cisco and CC&O headsets

from Sennheiser, please go

to:

www.sennheiser.com/cisco