Sell Side: INCHING TOWARD GROWTH READINESS Banks and broker-dealers that pursue operational excellence are growing faster than their peers. The hunt for growth is on. Are you ready to rise? *All data sourced from a global survey of 400 decision-makers from commercial and investment banks and broker-dealers by FIS and Longitude that was conducted between March and May 2017. To learn more or to download the full report, visit fisreadinessreport.com. say regulation remains a significant hindrance to their growth plans over the next 12 months. 31% say regulatory risk is the biggest barrier to innovation. 63% of sell-side firms fear their technology and operations can’t support their growth ambitions.* 50% By focusing on six operational principles, you can reap the rewards. Talent Customer Experience Digital Innovation Emerging Technology Data Management Automation + + + + + Deepen automation 55% say they’ve achieved higher levels of automation for post-trade processing. 55% 36% 36% have reached higher levels of automation in collateral management today, 62% 42% 62% aim to do so over the next three years. but this will jump to 42% in three years. Adopt emerging technologies 45% Collateral management 38% Regulatory reporting 34% Clearing and settlement 46% Risk management 41% Automation of operations 37% Performance analytics have implemented or are researching or piloting blockchain for: are live with, researching or piloting artificial intelligence for: 38% 48% What’s your growth readiness? Are you ready to rise? Promote digital talent or more say their talent is not good enough. 37% Master data management Around two-thirds see themselves as highly effective or effective in each of the key areas of data management surveyed. While 11-12% see themselves as highly ineffective or ineffective. Prioritize the customer experience Those who say they don’t meet customer expectations cite: Talent gaps 42% Outdated or inadequate technology 39% Reactive management 36% Hire expertise and collaborate with innovative third parties will collaborate with innovative partners. will buy technology. plan to recruit digital technology expertise. 35% 31% 31%