Second Global Symposium on TEM and NOSS in Air Traffic Control February 7, 2007 NOSS and the ATS Provider A Perspective from Senior Management Kathy Fox Vice President of Operations
Second Global Symposium on TEM and NOSS in Air Traffic Control February 7, 2007 NOSS and the ATS Provider A Perspective from Senior Management Kathy Fox.
Mar 27, 2015
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Second Global Symposium on TEM and NOSS in Air Traffic Control
February 7, 2007
NOSS and the ATS ProviderA Perspective from Senior Management
Kathy FoxVice President of Operations
Who We Are
• Country’s provider of civil air navigation services
• 5,300 employees• 6.5 million IFR movements per
year• Second largest ANS in world• Regulated by Federal
Government (Transport Canada) on safety performance
2
Our Business
Civil Air Navigation Services (ANS)
• Air traffic control– Domestic, International, Transborder
• Flight information & advisory services• Electronic navigation aids (1,400)• Aeronautical Information Services• Aviation Weather Services
3
4
Our Mission
To facilitate the safe movement of aircraft efficiently and cost effectively, through the provision of air navigation services on a long-term, sustainable basis.
45
Safety
• Safety trumps all other business and corporate issues
• Safety is not motherhood, it is an absolute business imperative
6
The NAV CANADASafety Management System
NAV CANADA Safety Philosophy
Safety Objective
Safety Priority
Safety Management
Safety Responsibility
NAV CANADA SAFETY POLICY LEVEL
Safety Planning
Operational Risk Management
Exchange of Safety
Information
Safety Performance Measurement
Safety Management Assurance
KEY ELEMENTS OF THE SAFETY MANAGEMENT SYSTEM
7
Operational Risk Management
Exchange of Safety
Information
NAV CANADA Safety Philosophy
Safety Objective
Safety Priority
Safety Management
Safety Responsibility
NAV CANADA SAFETY POLICY LEVEL
Safety Planning
Operational Risk Management
Exchange of Safety
Information
Safety Performance Measurement
Safety Management Assurance
KEY ELEMENTS OF THE SAFETY MANAGEMENT SYSTEM
The NAV CANADASafety Management System
8
9
Adding to the Toolbox
• Event reporting
• Investigations
• Unit evaluations
• Safety reviews
• Change management hazard identification and risk assessments
10
• Monitoring normal operations
– Threat & Error Management (TEM)
NOSS in the Toolbox
11
NOSS at NAV CANADA
• 2005-06 Vancouver ACC Enroute Trial
• 2006-07 Vancouver ACC Terminal
• Gander ACC planned for 2007
12
Benefits of NOSS
Risk Management
•Proactive identification of hazards and risks
•Converging lines of evidence
•Identification of things being done well
Benefits of NOSS
Trust
• Joint management/controller association endorsement
• Voluntary participation• Trusted data collection site
13
Benefits of NOSS
Engaged workforce
• Voluntary participation• Peers observing peers• Controllers involved in all
aspects
14
Benefits of NOSS
Relationship with Regulator
• Fosters cooperation with regulator
• Demonstrates organization’s safety commitment and SMS maturity
15
Potential Additional Benefits of NOSS
Exchange of safety issues
• With airline customers (LOSA)• With other ANS (NOSS)
16
Conclusion
• NOSS provides:– Rich source of data– Impetus for discussion and
enhancement– Individual and organizational
awareness/learning• Committed to active participation in
the development and use of NOSS as a safety management tool
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