Schenker AS productinformation

Schenker ASOne world

– one Schenker

DB SCHENKERland

DB SCHENKERair

DB SCHENKERocean

DB SCHENKERconsulting

Schenker ASØstre Aker vei 17

PO. Box 223 Økern0510 Oslo

Telephone +47 07500

Schenker ASHead Office Oslo

Org. No. 870 896 182 VATRegister of Business Enterprises

www.dbschenker.no

Photo: DB Schenker archivesLayout: OddBusiness

We reserve the right to make changes without noticeOslo 1. December 2009

2010

03

03 Contents

04 Chief Executive Officer

06 DB SCHENKERland

10 DB SCHENKERair

12 DB SCHENKERocean

16 DB SCHENKERconsulting

18 DB SCHENKERinformation logistics

20 Web-TA

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Schenker AS

Your logistics and transport supplier!Schenker AS is your logistics and transport supplierwhether it comes to local, domestic or internationalbusiness. We have more than 2.000 offices with a totalof more than 90.000 employees in over 130 countries.Schenker AS is a part of DB Schenker, who is owned byDeutsche Bahn AG.

DB Schenker offers solutions for domestic and international land transport, air freight, ocean freightand advanced logistics solutions. Our information logistics is unique and founded on the leading IT solutions. All our customers can access their own websites where they can track their shipments, workout statistics and receive updated information regarding all aspects of their own shipments.

Regardless of whether you wish to send small parcelsor large consignments in Norway or abroad, they willbe transported and distributed in our unique network.There will be no need for you, our customer, to decidematters relating to main products, definitions or sizes,and we will always choose the most suitable, efficientand cost-effective transport and logistics solution forforwarding your goods. We often make solutions where we integrate our solutions with the customers own value chain. This way we ensure the customer cost-effective solution all the way.

Our logistics expertise throughout the world is yourlogistics experts when required. We have access toexperts with long experience and qualified competence also on smaller subject areas, and we wishto share this competence with our customers.

Our vision is to become the outstanding first choice foryou as our customer, one world – one Schenker! Bychoosing us as your logistics and transport supplier youcan be rest assured that your demands for solutionswill be covered.

DB Schenker has developed an environmental strategywhich is integrated in our customers’ solutions. Theenvironmental strategy is based on the following:

I Use of the most environmental materialI Use of drivers who are trained in environmental, safe

and economic drivingI Use of railway wherever possibleI Use of solutions with the highest possible utilizationI Use of environmental fuel to the extent this is

possible

Our entire organization is working towards green logistics. Our customers can calculate the emissionsbeing used on their shipments by using our environmental calculator. DB Schenker aim to be thefirst choice for customers requiring green logistics.

Facts about Schenker ASNumber of terminals/offices in Norway: 31Number of employees: 1.440Number of drivers: 1.300Number of vehicles: 1.300Number of consignments per year: 6 millionTurnover 2009: 3,5 billion NOK

Schenker ASNorway’s leading logistics operator

Michael HolmstrømChief Executive Officer

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SCHENKERthermoDB SCHENKERthermo offers national and international networks for temperature-controlled transport ofgoods. The offer embraces foods of all types as well asother products for which temperature-controlled carriage is required. Goods exported from Norway consist mostly of seafoods, i.e. salmon, trout, whitefish and shellfish products. Imports consist chiefly offruit, vegetables, flowers and plants. These transportstake place in accordance with DB Schenker’s quality system and the Norwegian Internal Control regulationsfor foods. Our customer relations are based on closecooperation, where prices and logistics solutions aredeveloped individually. Contact your nearest DB Schenker office for more information.

Forwarding servicesDB Schenker undertakes all types of import/exportassignments. Border-crossing assignments involve customs clearance for imports and exports. We undertake such services for customers whose goods arecarried by DB Schenker for customers who forwardgoods themselves. Such assignments are performed in accordance with the terms and conditions of theNordic Association of Freight Forwarders. Prices aredetermined for each assignment.

DB SCHENKERgroupageIn the course of many years DB Schenker has built up aunique network which today consists of 31 terminals inNorway and about 720 terminals spread all overEurope. In addition to these modern terminals, the network is connected up by means of up-to-date ICTsystems, transport equipment and systems and competent personnel. With this we now have a fine-mesh network enabling us to carry goods to anyaddress whatsoever in Norway and Europe. Our DB SCHENKERgroupage product is produced via oneor more of the said terminals. Groupage consignmentsconsist of parcels and small consignments from severalcustomers that are loaded together to make optimaluse of the means of transport.

DB SCHENKERpartloadsDB SCHENKERpartloads are large consignments sentdirect from sender to consignee. Direct carriage involves fewer job operations, affording effective, quickand safe flow of goods. DB Schenker offers a choice of customized solutions, such as carriage of completeunits, large consignments in regular operating systems,direct distribution on regular routes, or occasionalassignments based on idle capacity on the spot market.

Direct distributionDirect distribution is adapted as an alternative for customers instead of having their own transport. Directdistribution provides quick and efficient transport whereby the customer can share the costs of the routewith other customers having similar needs. This servicecovers customers’ needs for JIT (just-in-time) deliveriesvia a network of regular routes, with regular vehiclesand drivers. By bar-coding the consignments, customers are able to follow their goods via our information and communication solutions. Descriptionsof the various direct distribution services can be foundon our web site www.dbschenker.com/no.

Prices and transport plansBehind good logistics solutions there must always becomplex data and planning systems. We can offer customer-specific net prices for our overland products.Price lists for transport in Norway can be ordered fromour web site, www.dbschenker.com/no. For price listsfor border-crossing transports, contact your nearest DB Schenker office. If you require information concerning transport plans in Norway and/or abroad,you can use our web site www.dbschenker.com/no orcontact our nearest sales office so that an agreementcan be tailored to suit your transport needs.

ConditionsTransport conditions for DB SCHENKERland can befound on www.dbschenker.com/no under Products/Conditions.

DB SCHENKERland

DB Schenker offers overland transportservices for all businesses in need oftransport/distribution to/from or inNorway. Our land product is based oncarriage by road and/or rail. Thanks toan efficient network combined with frequent departure times to and frommost destinations in Europe, consignments arrive quickly and safely.DB Schenker adapts its offer and products to the customer’s needs.

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Schenker Privpak ASSchenker Privpak distributes parcels to private customers in Norway through a concept where parcelsare being delivered to the customer by a nation-widenetwork of delivery places. The delivery places are centrally located in grocery shops and kiosks. SchenkerPrivpak was established in Norway in 2001 and is alsoestablished in Sweden and Finland. Since the parcelsare travelling collective this also ensures a cost-effective and environmental friendly transport.

The delivery places of Schenker Privpak have long opening hours and the customer can easily pick uptheir parcel at the same time as doing their daily shopping. By using these delivery places SchenkerPrivpak can offer an increased flexibility and accessibility where the internet and distance shops canoffer distribution alternatives adapted to the customers own needs. In Norway Schenker Privpak iscooperating with the main grocery chains.

Schenker Privpak is 100 % owned subsidiary companyof DB Schenker.

Further information can be found on www.schenkerprivpak.no .

ExpressA solution designed for business customers for extraquick delivery of goods. By Express, we ensure that theconsignee will already be able to start using the goodsthe day after we collect the consignment from the sender - delivery not later than 10 a.m. the followingday in most places. Over long distances, this is arran-ged by a combination of air and road freight. Expressconsignments take highest priority in our transport network. DB Schenker’s long experience in carriage ofexpress goods ensures you the best delivery times.

Private deliveriesPrivate delivery is a service for business customerswho have private customers. A private customer isdefined by the delivery being made to a private dwelling. Delivery to a farm or to a business that is runfrom a private home address, is also defined as a priva-te delivery. Consignments must be marked and forwar-ded with the correct marking for delivery at a privateaddress. In towns and built-up areas, deliveries to consignees at a private address will be made after16.00 hours or by agreement. By special agreement,private delivery may also be used for deliveries outsidetowns and built-up areas. DB Schenker will contact theconsignee by telephone/SMS to agree on the time ofdelivery. A new SMS will be sent to the consignee whenthe goods are loaded on the delivery vehicle. Deliveries

to consignees who are not present at the agreed placeand time, will be stored at DB Schenker’s terminal anda written notice will be sent to the consignee. This is afull service product, which is based on the driver carrying/placing the goods in position at the place indicated by the consignee. Return of the packagingand any electrical apparatus can also be undertaken byagreement. For large consignments, a driver and matecan be used, at an extra charge. This must be agreedupon in each particular case.

Private deliveries on the jobDB Schenker can offer door to door delivery as a full-service product. Sometimes it may be more practical tohave the goods delivered to you where you work andthen we can do that. Net shops will primarily be thetarget group for this type of service, but private delivery at work is suitable for all types of small consignments that can be carried by one person. A private person who wants to take delivery while atwork, must first clarify this with his/her employer. Thecompany must have a manned reception or goodsreceiving office that can give a receipt for the goods. It is natural to use the XML price calculation servicefor these deliveries, it shows prices and transporttimes to the end customer. We also offer SMS notification to the end customer (mobile number must be given in the EDI message).

Industry-specific solutions / DB SCHENKERspecialDB SCHENKERspecial is a standardized service forearly deliveries and deliveries in agreed time windows.A special requirement in, for example, the automotivesector, is that they desire early delivery, preferablybefore 07.00 or when the garage opens. We have nowstandardized a solution for deliveries to satisfy theneeds of this target group. Special transport plans andprice models make it easy to use Schenker’s sector-customized solutions.

Requirements for a customer wishing to use DB SCHENKERspecial.I Must use EDII Must have a contract/agreed operating conditions I The goods must be marked “top9” on the address

label

Examples of sectors for Schenker’s tailor-made/specialised transport solutions: I Brown/white goodsI Pharmaceutical/medicinal productsI Wines and spiritsI FoodsI Fish I Sundry wholesalersI ShippingI Automotive parts

DB SCHENKERland

In addition to our products DB SCHENKERgroupage, DB SCHENKERpart-loads and DB SCHENKERthermo, we can offer the following services in Norway:

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DB SCHENKERjetcargo freshCarriage of fresh products by air is the most rapidlygrowing air freight product in the world. In consequence we have established a special global product for fresh goods, corresponding to the MarineParts service. This new product is named jetcargo freshand is already established in Norway, the Netherlands,UK, USA and Canada.

Strict requirementsDB SCHENKERjetcargo imposes strict requirements forchoice of air line. These requirements concern punctuality, reliability, network and market position.Long-term contracts ensure DB Schenker’s time-specificair freight services.

DB SCHENKERparcelConsists of three different products:Express: For delivery before noon the next morning inEurope and for quick and time-defined delivery in therest of the world.Economy: For delivery the next following working dayin Europe and quick delivery in the rest of the worldStandard: For delivery at predefined times all over theworld when economy is more important than speed.

DB SCHENKERjetcargo first- when every second countsThis is the optimal solution for urgent deliveries. Byensuring that your consignment is sent by the firstavailable flight, where maximum transit time betweentwo airports is 1 - 2 days, we ensure that your urgentdeliveries arrive in time.

DB SCHENKERjetcargo business- when your consignments must be forwarded quickly and with flexibilityOur standard product will be the solution for you ifyou have consignments that require a short deliverytime and high priority. Transit time between two airports will be 3 - 4 days,

SCHENKERjetcargo economy - when you want an economic solutionThis is the product for consignments that are noturgent. By groupage of goods we obtain the best possible rates for you. Transit time between two airports will be 4 - 6 days.

DB SCHENKERjetcargo - everywhere in NorwayDB SCHENKERjetcargo is in operation at a number ofSchenker’s offices in Norway. Besides Oslo AirportGardermoen, carriage by air can now be ordered fromKristiansand, Bergen, Stavanger and Trondheim.

DB SCHENKERjetcargoOur competence - to your advantage!I Pre-defined and reliable transport times facilitate

planningI Forwarding times are decided by the customer I Collection and delivery can be planned and optimizedI No restrictions in regard to the weight and size of

consignmentsI Transport time is calculated in calendar days, not in

working daysI Your consignments will be safeguarded - also during

peak seasonsI Uniform information procedures and quality

standards all over the worldI Updated information can be found on internet for

each consignment at any time

Weights and measures:There are no limitations with regard to the total weightof the consignment or the number of items in it.

I Maximum weight per consignment 70 kgI Maximum length per consignment 270 cmI Maximum size per consignment 330 cm in length plus

circumference

Forwarding servicesDB Schenker undertakes all types of import/export assignments. Border-crossing assignments involve customs clearance for imports and exports. We perform forwarding assignments for customers whosegoods are carried by DB Schenker and customers who forward goods themselves. Such assignments are performed in accordance with the terms and conditions of the Nordic Association of FreightForwarders. Prices are determined for each assignment.

Transport conditionsTransport conditions for DB SCHENKERair can befound on www.dbschenker.com/no underProducts/Conditions.

DB SCHENKERair

DB SCHENKERjetcargo is divided intothree different products so that you, thecustomer, can choose how quickly theconsignment will be delivered: first,business or economy. DB SCHENKERjetcargo will handle yourconsignments with the utmost care -whether they are large or small. Safely,punctually and reliably. Your consignments will always be sent in themost advantageous manner - whethersent by first, business or economy. With DB Schenker’s global air freightnetwork we can meet your logisticsneeds and delivery dead-lines at goodprices and on good conditions.

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I DB Schenker has its own offices in all important ports and industrial areas all over the world

I more than 100 years’ experience in carriage by seaI is a major operator on the marketI combines competence and personal customer

services with global range, strength and skill I has long-term cooperation with reliable cargo lines,

andI our customers are able to trace their goods at any

time.

Our product range in carriage by sea offers the idealsolution for all products - from consolidated containersand break bulk to full cargoes.

DB SCHENKERcomplete - FCL (Full Container Load)As one of the principal FCL operators we can offer ourcustomers advantageous contracts to and from majorindustrial areas and ports worldwide.

Through our global network we can offer:I Prioritising of available capacity / space on a shipI The greatest possible degree of flexibilityI Competitive strength

DB SCHENKERcombine - LCL (Less than ContainerLoad)DB Schenker has a unique LCL concept whereby we viaour global hubs (split-up centres) can offer our customers regular, weekly departures to and from theprincipal industrial areas and ports worldwide.

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DB SCHENKERprojects - for special transports andbulk freightsI For use for consignments that are extra tall, wide or

heavyI Optimal logistics systems all over the world, regard

less of location and consignment size I Specialists to plan and arrange performance of special

transports

When you rely on DB Schenker for your special projects, you are ensured:I Arrangement of carriage in regard to combination of

sea, air and land transportI Availability of all necessary equipment at any time

Moving whole factories, oil refineries and power stations are some examples of the special transportsperformed by us.

Forwarding servicesDB Schenker undertakes all types of import/export assignments. Border-crossing assignments involve customs clearance for imports and exports. We undertake such services for customers whose goodsare carried by DB Schenker and customers who for-ward goods themselves. Such assignments are performed in accordance with the terms and conditi-ons of the Nordic Association of Freight Forwarders.Prices are determined for each assignment.

Transport conditionsTransport conditions for DB SCHENKERocean can befound on our web site www.dbschenker.com/no underProducts/Conditions.

DB SCHENKERocean

DB Schenker functions as a strong link between your company, major ports and financial centres. IT-controlled connections create optimal solutions foryour individual requirements. DB SCHENKERocean embraces a numberof different import and export servicesin carriage by sea.

DB SCHENKERland national

Groupage

DB SCHENKERland international DB SCHENKERair DB SCHENKERocean

Part-loads

Parcels

Pallet single item

Groupage

Part-loads

Direct D

istribution

Thermo

Thermo

Parcels

Groupage

Part-loads

Com

plete units

Jetcargo First

Jetcargo Business

Jetcargo Economy

Jetcargo Fresh

Parcel E

xpress

Parcel Econom

y

Parcel Standard

Com

plete (FCL)

Com

bined (LCL)

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GeographyNorwayEuropeGlobal

Transport contract requiredYes No

ConsignmentsSingle items Two or more items

ServicesExpress Dangerous goodsPrivate deliveries Refrigerated/Frozen goods Temperature-controlled goodsReturn logisticsMarking / Re-marking goodsSplit pointCrossdocking Consolidation Customs Clearance Insurance

Information logistics (on www.dbschenker.com/no/myschenker)Web TABooking transport on WebCalculation of pricesTracking/Consignment overview Customer-specific statistics and reports Ordering net-price listsTransport plansConsignment invoice

Payment servicesEDI invoicing Collective invoicingPayment by senderPayment by consigneeAnother payer EDI customers can use COD or giro service

Nation-wide Nation-wide/imports/exports Imports/exports Imports/exports

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Product Characteristics

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Who checks transit time?By following up the transit time for time-defined airfreight, we set a new standard in the global logisticsmarket. DB Schenker employees are able to check, atany time whatsoever, exactly when a Jet Cargo consignment will arrive and whether it is delivered onschedule. Thus it is possible to follow the consignmentfrom hour to hour. This means that we can effect corrective measures if necessary and inform the customer of any delays well in advance.

Return LogisticsReturn logistics is the term used to describe the services DB Schenker can offer for collecting and returning products to the sender, whether in Norwayor abroad. The product can also be sent to a thirdparty for re-use, recycling or destruction. Return logistics also includes the return of packaging and carriage of return goods such as scrap metals, glassand paper for recycling. Sender can have the consignment returned or re-addressed to another destination. DB Schenker can also undertake re-packing, marking, carriage and storage as requested. A charge for this will be added to the invoice. NB! An ordinary consignment note must be used forreturning DB Schenker giro service consignments.

Idle capacity in DB Schenker’s transport network isused for return logistics, as collection and deliverytimes are not the same for returns. Better utilisation oftransport capacity also gives environmental gainsthrough less driving without a load. Often the requirements to careful handling are less stringent forgoods of this type. The operating solution and price-setting are based on individual solutions, according to the requirements you impose for yourreturn transports. Contact your nearest DB Schenkeroffice for more information.

Third-Party Logistics (TPL)Third-party logistics is a solution in which your warehousing is undertaken by a third party. DBSchenker cooperates with a number of lead providersof TPL services in central areas in the south-easternregion. Contact your nearest DB Schenker office for further details and conditions.

The increasingly keener competition heightens theimportance of cost effective delivery. Deliveries between production enterprises and their customersmust be planned and carried out without tying upmore capital than necessary. At the same time, deliveries must take place in a safe and efficient distribution system controlled by an integrated flow of information between the players in the value chain.Therefore a steadily growing number of companies choose a supplier specialized in logistics to handle theflow of information and goods for them. This is howyou and your company can spend your time and efforton your core business, while increasing your servicelevel and competitive power. DB Schenker can help youwith this. By usage of tailor-made tools we can assist inoptimizing your logistics costs.

We will willingly go through your information andgoods flows, for example by analysing and simulatingyour present dispatching and order structure. Based onyour needs, we will present proposed solutions thatwill give both you and your customers greater competitive powers. We will help you to follow up theresults by measuring agreed key figures, which together we can use to effect further improvements.This creates a lasting focus on improvement and development, to benefit you and your customers. Youare welcome to contact our consulting team!

DB SCHENKERmarineparts serviceThis is a service that specializes in logistics services forshipping companies, shipbuilders, manufacturers etc. Itis a service that helps to reduce costs by incorporatingDB SCHENKERjetcargo time-defined products as wellas land-based transports, warehousing, sea freight andadditional services - in any combination the customermight require. Our product focuses on the specialneeds of the global marine industry, including third-party logistics, bookings, inventories, project manage-ment and flexible shipping solutions at short notice.

DB Schenker has established a service centre for the marine parts product that is manned by specialists 24hours a day. Here our customers have a contact pointregardless of the means of transport or geographicalregion involved. The advantage of this is that the customer receives personal service while in additionwe have a global presence.

Advantages afforded by DB Schenker include:I A high level of service worldwideI 24-hour telephone service, 7 days a week all year

roundI An easily reviewable level of service and prices.

DB SCHENKERconsulting

DB Schenker offers logistics competencefor project management, business procedures, logistics and IT. We have logistics consultants in all regions who are engaged in the planning,adaptation and optimalisation of logistics solutions to suit the needs ofeach of our customers. These logisticsconsultants possess the necessary network of contacts in DB Schenker,combined with detailed knowledge ofour internal systems.

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Logistics dictionary We have provided a transport and logistics glossary onour web site, where you will find definitions of morethan 250 words and expressions relating to logisticsand transport.

Integration servicesFocusing on an effective flow of information and electronic interaction, integration between IT solutionsis steadily gaining importance. In addition to it beingeasy for you to adapt our Web-TA to your IT systems,we can offer various integration services:

XML price calculation serviceThis is a service (a program) that calculates freight prices and delivery times/date of delivery, for use inthe customer’s own application.Tracking serviceDB Schenker can offer tracking direct from your own application, so that you can obtain tracking data without going through the user service on DB Schenker’s web site (direct tracking via URL).Tracking can also be offered as a web service.

Our Internet services offer you as our customer a widerange of services, covering both open tracking and log-on services.

TrackingDB Schenker has a common, global IT system thatensures a rapid and reliable exchange of informationbetween DB Schenker offices worldwide. Among otherthings this common IT platform enables us to offerOnline Tracking for all land, sea and air freights, sothat on our Web site - www.dbschenker.com/no - youcan trace your goods 24 hours a day.After delivery you will receive access to a picture showing a receipt of the freight document (POD). Byusing the log-on service mySchenker you can search foryour shipments using a wide range of criteria.

BookingExport consignments can be booked from our web site- www.dbschenker.com/no. More information can be obtained from your local DB Schenker office.

Transport plansTransport times and departure frequencies may greatlyinfluence decisions regarding the most expedient formof transport. In Europe road transport may often proveto be best, both in regard to cost and time. Transporttimes between two European cities can be found onour web site www.dbschenker.com/no.

E-service mySchenker www.dbschenker.com/noBy logging on to www.dbschenker.com/no you canaccess useful information concerning consignmentssent by DB Schenker while they are en route. This system is based on reading bar codes on the individualconsignments, providing access to information as towhen the goods were despatched, their whereabouts inthe transport chain and the day on which they weredelivered.In addition we can offer a more extensivestatistics version for transport information via internet.This service is available to everyone who has a customer number registered with DB Schenker. A useridentity and password will be allocated when the registration form for using this service has been completed via www.dbschenker.com/no

In addition to product information and transport plans,news and general information, DB Schenker offers a selection of e-services. These services are customer-specific and the information obtained is based on youragreed prices and your consignments.

EDIEfficient solutions based on EDIFACT messages:

I Consignment note information (IFTMIN)I Consignment note receipts (IFTMCS)I Transport status (IFTSTA)I Invoice (INVOIC)

For those of our customers who do not have their ownEDI solutions we can offer WebTA, which is a transportadministrative tool which can simplify the workday.

DB SCHENKERinformationlogistics

The transport and logistics services consider the flow of information to bejust as crucial as the flow of the physical goods.

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Additional services

Web-TA plusWeb-TA plus provides the possibility of integration withexisting booking systems. Web-TA can import information from the booking system, so that there willbe less information for you to enter. All necessaryinformation is imported, so that you can make print-outs and bookings for your consignments. Werecommend this function for major customers whosend many consignments. Contact us for further information.

Importing address listsYour own customer register can be imported to Web-TA, whereby consignment entries can be mademore quickly and efficiently. It is also possible to enter customers into the system manually and save theseentries for later use. Contact us for further information. If you wish to import a customer register,e-mail us at [email protected] with the addressregister in a text file. Remember to give your user-name, company ID and password.

Transport administration on InternetWe can now offer you an opportunity to manage allyour transports from one place. With Web-TA you willhave a modern information system whereby you canenter consignments, book transport, take print-outsand obtain information/statistics regarding your consignment. Web-TA is available on Internet. Thismeans that you will not need to install any softwareand will always be updated with the latest version andwill always have access to the system from anywherein the world.

Functionality in Web-TAIn Web-TA we offer our customers a possibility ofmanaging all transports from one and the same place.By logging on to our web site you can enter consignments, book export consignments via e-mailwith attachments if required (consignment invoice, forexample). You will have print-outs of all necessarydocuments, such as labels, dangerous goods documents, CMR consignment notes, detailed consignment information, historic data and, if you sodesire, statistics.

Web-TA’s main functionsI Address RegisterI Registering consignmentsI Master documents for quicker registrationI Booking export consignments via e-mail with

necessary attachments (consignment invoice, for example)

Address labels with standard bar codes EAN128 mustbe printed out on labelling material suitable for ordinary laser printers or thermal label printers.

Web-TA also includes a plusCollection service that isuseful for all customers in need of efficientreturn/onward forwarding, where DB Schenker undertakes all transport management - including printing out labels and marking the goods.

Ordering labelsLabels can be ordered direct from a dealer. Labels foruse with laser printers can be ordered on a specialform in Web-TA. All you need to do is register as a Web-TA user. Bymeans of Web-TA you will have full control over yourown transports via Internet.

SupportWeb-TA is available round the clock. Queries can beaddressed to [email protected]. See also ouruser manual for information regarding use of this service. For more information regarding freight documentation/transport labelling and so on, contactNorstella at www.norstella.no and for bar-code markingEAN128/SSCC tc GSI Norge, www.gs1.no.

Web-TA

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Here you will find information concerning single items or consignments during a givenperiod, showing all events and the receipted delivery document - ePOD / consignmentnote. A search for the consignment can be made according to many different criteria.

Gives you freights and costs for consignments sent or received by you and which you areto pay for

Here you will find:I Turnover statistics with the number of consignments, items, weight and freight in a

given periodI Environmental calculator showing the environmental impact for each caseI Delivery reliability, weekly or for each case

STracking / consignment overview, with deviations

Freight lists

Customer statistics

Booking transport

Price lists

E-services on mySchenker

Price calculator

Consignment invoice

Web-TA

Ordering / Subscriberfunction

Here you can book new consignments and keep a record of the part-load consignmentsyou have booked.

Here you can order complete net price lists from one postal zone to all postal zones forall weight groups

Price and the approximate transport time for individual consignments based on your owncustomer contract. Here you will also find an environmental calculator that gives you theenvironmental impact per consignment.

Gives you a review of all consignment invoices in a given period, or you can search for aparticular invoice. The Excel format makes it easier for you to work with the numericalinformation.

Here you will find a net-based EDI solution enabling you to manage your consignments

Here you can place orders for Schenker publications and subscribe for or terminate newssubscriptions

How to access mySchenker:

Being a client of DB Schenker you canregister on www.dbschenker.com/no byclicking on “ny bruker” and filling in theinformation regarding you and your company.