Top Banner
- 2 - MM assgn :11: Parmeet Question Correct Answer Your Answer Wide market coverage is achieved. Intensive distribution. Intensive distribution. Helps in the process of matching demand and supply. Marketing channel Marketing channel No intermediaries between producer and consumer. Direct channel Direct channel Combining two or more levels of a channel under one participant's control. Vertical integration Vertical integration Multiple Choice Single Answer Question Deciding on the number of intermediaries to be employed by a producer is called: Correct Answer Intensity distribution Your Answer Intensity distribution Multiple Choice Single Answer Question Competition develops in which stage of Product life cycle? Correct Answer Maturity Your Answer Growth True/False Question In pure competition many sellers and buyers are there and have major effect on demand and supply of the product's market price Correct Answer False Your Answer False Multiple Choice Single Answer Question The producer works closely with middlemen to ensure total satisfaction of the buyer. Correct Answer Indirect channel Your Answer Indirect channel Multiple Choice Multiple Answer Question Types of product classification Correct Answer Consumables , Durables , Services Your Answer Consumables , Durables , Services , Emergency Multiple Choice Multiple Answer Question Conditions for a Successful Communication are : Correct Answer Sender transmits message , Receiver receives message Your Answer Sender transmits message , Receiver receives message Multiple Choice Single Answer Question The most common criteria for classifying products is based on
800

SCDL - Marketing Management

Oct 28, 2014

Download

Documents

Marketing Management SCDL Solved Question Paper
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: SCDL - Marketing Management

- 2 - MM assgn :11: Parmeet

Question Correct Answer Your Answer

Wide market coverage is

achieved.

Intensive distribution. Intensive distribution.

Helps in the process of matching

demand and supply.

Marketing channel Marketing channel

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels of a

channel under one participant's

control.

Vertical integration Vertical integration

Multiple Choice Single Answer

Question Deciding on the number of intermediaries to be employed by a producer is called:

Correct Answer Intensity distribution

Your Answer Intensity distribution

Multiple Choice Single Answer

Question Competition develops in which stage of Product life cycle?

Correct Answer Maturity

Your Answer Growth

True/False

Question In pure competition many sellers and buyers are there and have major effect on

demand and supply of the product's market priceCorrect Answer False

Your Answer False

Multiple Choice Single Answer

Question The producer works closely with middlemen to ensure total satisfaction of the buyer.

Correct Answer Indirect channel

Your Answer Indirect channel

Multiple Choice Multiple Answer

Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Services , Emergency

Multiple Choice Multiple Answer

Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message

Multiple Choice Single Answer

Question The most common criteria for classifying products is based on

Page 2: SCDL - Marketing Management

- 3 - MM assgn :11: Parmeet

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Single Answer

Question This data is collected to deal with a special problem

Correct Answer Non-recurrent data

Your Answer Primary data

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________ flow to final buyers.

Correct Answer Title

Your Answer Title

Multiple Choice Single AnswerQuestion Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Decline

True/False

Question Style of a company are the patterns of actions taken by members of top management

over a period of timeCorrect Answer True

Your Answer True

Select The Blank

Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Select The Blank

Question Skimming pricing involves________ risk.

Correct Answer Low

Your Answer High

True/False

Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Increase in industry's sales , Induce acceptance of new product

Page 3: SCDL - Marketing Management

- 4 - MM assgn :11: Parmeet

Multiple Choice Multiple AnswerQuestion The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Single Answer

Question Which is the products that potential customers do not know about it or they do not want

yet.

Correct Answer Unsought

Your Answer Unsought

True/FalseQuestion Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Fixed cost , Variable cost

Select The Blank

Question ________ is a broad plan of action for using an organisation's resources to accomplish a

objective

Correct Answer Strategy

Your Answer Strategy

True/False

Question Boston consultance group Matrix focusses on future business.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question How does 'structure' reduce external uncertainity arising out of human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting

Multiple Choice Single Answer

Question This pricing objective involves setting a low price to discourage entry of new firms.

Correct Answer Stay out

Your Answer Stay out

Select The Blank

Question A change in quantity demanded of a product is caused by a change in its ________.

Page 4: SCDL - Marketing Management

- 5 - MM assgn :11: Parmeet

Correct Answer Price

Your Answer Price

Multiple Choice Multiple Answer

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Experimental

Select The Blank

Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

True/FalseQuestion "To increase the market share of our product" .Is it a well defined objective?

Correct Answer False

Your Answer False

Select The Blank

Question Buyer's response in ________ method may not be applicable in other markets

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single AnswerQuestion What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Consumer's perception of an actual product

Multiple Choice Single Answer

Question New products enter the market and old customers make repeat purchase during which

stage of product life cycle?

Correct Answer Growth

Your Answer Growth

Multiple Choice Multiple Answer

Question Business is rated on which dimensions

Correct Answer Market attractiveness , Business strength

Your Answer Market attractiveness , Business strength

Multiple Choice Single Answer

Question Marketer has no control over setting the price in which type of market structure?

Correct Answer Competition

Your Answer Competition

Page 5: SCDL - Marketing Management

- 6 - MM assgn :11: Parmeet

True/FalseQuestion Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Question It appraises the organisation's capacity to respond to these opportunities and threats

Correct Answer Organisational assessment

Your Answer Organisational assessment

Select The BlankQuestion For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer Standard

Multiple Choice Single Answer

Question Depression stage in business cycle is also called

Correct Answer Bust

Your Answer Bust

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Geographic variables City, Region City, Region

Multiple Choice Multiple Answer

Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks

Page 6: SCDL - Marketing Management

- 1 - MM assgn :12: Parmeet

MM assgn:12: Parmeet

Select The Blank

Question ________ is an important tool for planning and controlling the firm’s

activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none of them have much

effect on the total demand, supply and product's market

price

Pure competition Pure competition

Only one seller and no competition permitted legally Monopoly Pure monopoly

Few sellers but account for bulk of industry's sales Oligopoly Oligopoly

Many sellers and buyers and each seller's offering issomewhat different than others

Monopolistic Monopoly

Multiple Choice Multiple Answer

Question Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs

Your Answer Market coverage , Costs , Buyer characteristics

Multiple Choice Single Answer

Question These are the elements of a plan that specify how objectives are to be

achieved

Correct Answer Strategies

Your Answer Strategies

Select The Blank

Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Promotion

Multiple Choice Multiple AnswerQuestion An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Less dogs , Few stars

Multiple Choice Multiple AnswerQuestion The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Page 7: SCDL - Marketing Management

- 2 - MM assgn :12: Parmeet

Your Answer Capital , Technology , Machine

True/False

Question Psychogenetic needs are intense enough to motivate a person to act

immediately

Correct Answer False

Your Answer False

True/False

Question The super structure indicates ways in which company's tasks are

integrated or coordinated

Correct Answer True

Your Answer False

True/False

Question Marketing and production costs are high in multi-segment strategy

Correct Answer True

Your Answer False

Multiple Choice Single AnswerQuestion What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

Multiple Choice Multiple Answer

Question What are variable costs?

Correct Answer Material , Labour

Your Answer Electricity , Telephone , Labour

Multiple Choice Single AnswerQuestion Put the stages of adoption process in order

Correct Answer Awareness, interest, evaluation, trial, adoption

Your Answer Awareness, interest, evaluation, trial, adoption

True/False

Question In negotiated contracts, the bid selected by buyer is not necessarilythe lowest

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question It is a reduction in list price granted to channel members forperforming marketing functions

Page 8: SCDL - Marketing Management

- 3 - MM assgn :12: Parmeet

Correct Answer Trade discount

Your Answer Trade discount

True/False

Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

True/FalseQuestion Product concept testing through physical presentation increase the

reliability of test.

Correct Answer True

Your Answer True

Select The Blank

Question Toffees and chocolates, magazines etc are examples of ________products

Correct Answer Impulse

Your Answer Impulse

Select The Blank

Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Data

Multiple Choice Multiple Answer

Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed

upon conditions

Your Answer One thing of value , There is time and place of agreement , Agreedupon conditions

Select The Blank

Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Single Answer

Question It appraises the organisation's capacity to respond to these

opportunities and threats

Correct Answer Organisational assessment

Your Answer Situation assessment

True/False

Page 9: SCDL - Marketing Management

- 4 - MM assgn :12: Parmeet

Question Marketing strategies are developed to support broad marketingobjectives

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance

Select The Blank

Question ________ routinely performs all functions on recurrent, internal and

external data

Correct Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

Select The Blank

Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time

Select The Blank

Question Demographic, cultural, political, natural etc combine to form

________ environment.

Correct Answer Macro

Your Answer External

Select The Blank

Question The onus of advertising, pricing and sales promotion policies is put on

________ distribution.

Correct Answer Exclusive

Your Answer Exclusive

Multiple Choice Multiple AnswerQuestion The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Rituals , Style

Multiple Choice Multiple AnswerQuestion The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Page 10: SCDL - Marketing Management

- 5 - MM assgn :12: Parmeet

Multiple Choice Multiple AnswerQuestion How does 'structure' reduce internal uncertainity arising out of human

behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Forecasting , Control mechanism , Specialisation

Multiple Choice Single Answer

Question Groups having a direct influence on a person are called

Correct Answer Membership groups

Your Answer Reference groups

Multiple Choice Single Answer

Question " When to order" is called

Correct Answer Re-order point

Your Answer EOQ

Multiple Choice Single Answer

Question This approach estimates sales potential of a territory by estimating the

number of units of a product category that a buyer buys from allsuppliers multiplied by the number of potential buyers in that territory

Correct Answer Buildup approach

Your Answer Breakup approach

Multiple Choice Single Answer

Question Decline in buying power due to price levels rising more rapidly than

income is called

Correct Answer Inflation

Your Answer Inflation

Select The Blank

Question Customers are brand,style and type conscious when buying ________

products.

Correct Answer Special

Your Answer Special

Select The Blank

Question Messages are made of ________

Correct Answer Symbols

Your Answer Symbols

Match The Following

Question Correct Answer Your Answer

Page 11: SCDL - Marketing Management

- 6 - MM assgn :12: Parmeet

Product related consumer

characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Lifestyle

Geographic variables City, Region City, Region

Multiple Choice Single Answer

Question This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Selective

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

True/False

Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question Interpersonal communication is between:

Correct Answer Source and receiver

Your Answer Source and receiver

True/False

Question Marketing concept provides a balance to the exchange process within

the social system

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Increase in industry's sales , Induce acceptance of new product , Gain

initial distribution

Multiple Choice Single Answer

Question Which is the shortest marketing channel for an industrial product?

Page 12: SCDL - Marketing Management

- 7 - MM assgn :12: Parmeet

Correct Answer Producer--->Industrial user

Your Answer Producer--->Consumer

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

True/False

Question "Idea screening" stage reduces the number of ideas based on

company's criteria.

Correct Answer True

Your Answer False

Page 13: SCDL - Marketing Management

- 1 - MM assgn :13: Parmeet

MM assgn:13: Parmeet

Multiple Choice Multiple Answer

Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity, It measures only the cost of producing

Your Answer Assumes factory as an isolated entity, It measures only the cost of producing

Multiple Choice Multiple AnswerQuestion Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Not accurate , Time consuming

Multiple Choice Single Answer

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple AnswerQuestion Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Fixed cost , Variable cost

Multiple Choice Multiple Answer

Question How does 'structure' reduce external uncertainity arising out of human

behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting , Division of labour

Multiple Choice Multiple Answer

Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Induce acceptance of new product , Gain initial distribution

Select The Blank

Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Industrial

Select The BlankQuestion ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

True/False

Question A channel's length is also called as horizontal dimension.

Page 14: SCDL - Marketing Management

- 2 - MM assgn :13: Parmeet

Correct Answer False

Your Answer False

Select The Blank

Question ________ distribution is used when a small percentage of customers account

for a large part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer

Question Income,occupation,education, age,marital status are factors of which type ofsegmentation?

Correct Answer Geographic , Demographic

Your Answer Demographic

Multiple Choice Multiple Answer

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Laggards

Select The BlankQuestion Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Multiple Choice Multiple Answer

Question The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Cost plus pricing , Fixed price , Fixed price and incentive

Select The BlankQuestion ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Statistical quality control

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________ flow to

final buyers.

Correct Answer Title

Your Answer Title

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Page 15: SCDL - Marketing Management

- 3 - MM assgn :13: Parmeet

Multiple Choice Multiple AnswerQuestion Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

True/False

Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Culture , Social class

Your Answer Social class , Culture

Select The BlankQuestion ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

This refers to the number of product items within each product line. Product depth Product depth

This includes all product item's a company offers. Product mix Product mix

This is a group of products that are related. Product line. Product line.

Page 16: SCDL - Marketing Management

- 4 - MM assgn :13: Parmeet

This is the total number of product lines. Product breadth Product breadth

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Tangible

Multiple Choice Multiple Answer

Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation

mission , Resources

Your Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation

mission , ResourcesTrue/False

Question Macro environment is composed of the major forces that pose opportunities

and create threat for the Co.

Correct Answer True

Your Answer True

True/False

Question Consumer needs are matched with the company capabilities and goals inmarketing process.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Groups having a direct influence on a person are called

Correct Answer Membership groups

Your Answer Membership groups

True/FalseQuestion The greater the number of substitutes for a product, the less price elastic is

its demand.

Correct Answer False

Your Answer True

Select The Blank

Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Shopping

True/False

Question Change in company's strategy gives rise to problems necessitating a new

structure to be made

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Page 17: SCDL - Marketing Management

- 5 - MM assgn :13: Parmeet

Question Major components of marketing mix are :

Correct Answer Product

Your Answer Product

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single Answer

Question It is the process of selecting people for company positions and developingskills and abilities for assignments in the company

Correct Answer Staffing

Your Answer Staffing

Select The Blank

Question ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Multiple Choice Single AnswerQuestion This strategic posture plays a leadership role in establishing how the industry

operates

Correct Answer Shapers

Your Answer Shapers

True/False

Question Market segmentation is the decision to identify different groups that compose

the market and to develop specific product for each of these groups.

Correct Answer False

Your Answer True

Select The Blank

Question ________ directs the flow of goods and services from the producer to the

ultimate consumer

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single AnswerQuestion Marketer has no control over setting the price in which type of market

structure?

Correct Answer Competition

Your Answer Competition

Multiple Choice Multiple Answer

Question Uses of Market research are:

Page 18: SCDL - Marketing Management

- 6 - MM assgn :13: Parmeet

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

True/False

Question The demand for necessities tends to be more price elastic than the demand

for luxury products.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single Answer

Question It provides a way to bring in the people dimension in macro company analysis

without using psychological models of human behaviour

Correct Answer Culture

Your Answer Duty

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Select The BlankQuestion Demographic, cultural, political, natural etc combine to form ________

environment.

Correct Answer Macro

Your Answer Macro

Page 19: SCDL - Marketing Management

- 1 - MM assgn :14: Parmeet

MM assgn:14: Parmeet

Multiple Choice Multiple Answer

Question Product characteristics that influence channel selection are

Correct Answer Weight, Complexity, Perishability

Your Answer Complexity, Perishability

Multiple Choice Multiple AnswerQuestion Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has

meaning

True/False

Question Augmented product includes the actual product plus any additional services

such as maintenance, intallation etc.Correct Answer True

Your Answer True

Select The Blank

Question The cost of warehousing, transportation, inventory and handling products

together constitutes ________ concept.

Correct Answer Total cost

Your Answer Total cost

Select The BlankQuestion ________ describes a person's favourable or unfavourable action

tendencies towards object

Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer

Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Multiple Choice Single Answer

Question These groups tend to informal behavoiur and there is continuous interaction

among people

Correct Answer Primary

Your Answer Primary

Multiple Choice Single AnswerQuestion To avoid price competition, Marketer will set which of the following price?

Correct Answer At market level

Your Answer Below market level

True/False

Page 20: SCDL - Marketing Management

- 2 - MM assgn :14: Parmeet

Question Staffing function applies to all company levels irrespective of levels ofhierarchy

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question This data is originated by original research through observation/ enquiry

Correct Answer Primary data

Your Answer Primary data

True/False

Question Boston consultance group Matrix focusses on future business.

Correct Answer False

Your Answer False

True/False

Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Select The BlankQuestion The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

True/False

Question Publicity is news carried in the mass media about a firm and its products,

policies or actions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Select The Blank

Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Profit

Select The BlankQuestion ________ is a delivery of standard of living to society

Correct Answer Marketing

Page 21: SCDL - Marketing Management

- 3 - MM assgn :14: Parmeet

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type of

transportation available.

It is the best quality type of

transportation available.

Inventory carrying cost It increases as the quantity

ordered increases.

It increases as the quantity

ordered increases.

Order processing cost It decreases as the quantity

ordered increases.

It decreases as the quantity

ordered increases.

Pipe-line It is used to transport petroleum

products to refineries.

It is used to transport petroleum

products to refineries.

Multiple Choice Multiple Answer

Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Accessible , Actionable , Measurable

Select The Blank

Question Concentration on that segment of market which has the maximum number

of people is called ________

Correct Answer Market fallacy

Your Answer Target market

Select The BlankQuestion ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Attitude

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity ,

Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers inthat territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity ,

Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total salesSelect The Blank

Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none Pure competition Pure competition

Page 22: SCDL - Marketing Management

- 4 - MM assgn :14: Parmeet

of them have much effect on the

total demand,supply and

product's market price

Only one seller and no

competition permitted legally

Monopoly Monopoly

Few sellers but account for bulk of

industry's sales

Oligopoly Oligopoly

Many sellers and buyers and each

seller's offering is somewhatdifferent than others

Monopolistic Monopolistic

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Select The Blank

Question Product, price, place and promotion are the 4p's of ________ mix

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer

Question Higher the perceived quality of the product, higher will be the perceived

price. Such products are called:

Correct Answer Prestige

Your Answer Prestige

Multiple Choice Multiple Answer

Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Select The Blank

Question Toffees and chocolates, magazines etc are examples of ________ products

Correct Answer Impulse

Your Answer Impulse

Multiple Choice Multiple Answer

Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Greater utility , Compatability with society

Select The Blank

Question In production era , demand is ________ than supply

Correct Answer Greater

Page 23: SCDL - Marketing Management

- 5 - MM assgn :14: Parmeet

Your Answer Greater

Select The BlankQuestion Messages are made of ________

Correct Answer Symbols

Your Answer Symbols

Multiple Choice Multiple Answer

Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

Multiple Choice Multiple AnswerQuestion When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Multiple Choice Single Answer

Question This involves developing two or more market strategies for two or more

market segments

Correct Answer Multi-segmentation

Your Answer Multi-segmentation

Multiple Choice Single Answer

Question Producer--->Wholesaler--->Retalier--->Consumer is a common channel for

:

Correct Answer Chocolates

Your Answer Chocolates

Multiple Choice Multiple AnswerQuestion Advantages of Zone pricing

Correct Answer It is used for products whose freight cost is large in relation to product's

value , Buyers in different areas pay different delivered prices

Your Answer It is used for products whose freight cost is large in relation to product's

value , Buyers in different areas pay different delivered prices

Select The Blank

Question ________ occurs when people inspite of being qualified and experiencedand trained have to settle for a low level job.

Correct Answer Underemployment

Your Answer Underemployment

Multiple Choice Single Answer

Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Multiple Answer

Page 24: SCDL - Marketing Management

- 6 - MM assgn :14: Parmeet

Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

True/False

Question Experimental research involves obtaining data from respondents in person,

mail or by phone

Correct Answer False

Your Answer False

True/False

Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Systems approach

Multiple Choice Single AnswerQuestion The tool that a sender uses to reach to the receiver is called:

Correct Answer Message

Your Answer Message

Multiple Choice Single Answer

Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple Answer

Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Machine

True/False

Question Product, place and promotion elements in the marketing mix are viewed as

cost factors.

Correct Answer True

Your Answer False

Page 25: SCDL - Marketing Management

- 1 - MM assgn :15: Parmeet

MM assgn:15: Parmeet

Multiple Choice Multiple Answer

Question Concept of marketing includes study of

Correct Answer Exchange, Transaction, Transfer

Your Answer Exchange, Transaction, Transfer

True/FalseQuestion Indirect channels for industrial products are longer than consumer product

channels.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question This distribution is necessary for most shopping and speciality goods.

Correct Answer Selective

Your Answer Selective

Multiple Choice Single Answer

Question Higher the perceived quality of the product, higher will be the perceived

price. Such products are called:

Correct Answer Prestige

Your Answer Prestige

Select The Blank

Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Industrial

True/False

Question The cultural environment shows long term trends towards a hedonistic

society.

Correct Answer True

Your Answer True

Select The BlankQuestion Wholesalers and retailers help manufacturer in carrying ________ flow to

final buyers.

Correct Answer Title

Your Answer Title

Select The Blank

Question ________ is a part of the company that has a separate mission and

objectivesCorrect Answer SBU

Your Answer SBU

Multiple Choice Multiple Answer

Page 26: SCDL - Marketing Management

- 2 - MM assgn :15: Parmeet

Question The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Recipient

Multiple Choice Multiple Answer

Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Multiple Answer

Question A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Input and output , Objectives , Process and feedback

Match The Following

Question Correct Answer Your Answer

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Lifestyle

Geographic variables City, Region City, Region

Product related consumercharacteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

Select The Blank

Question ________ leads to generalisation where similar stimulus generate the

same kind of response

Correct Answer Reinforcement

Your Answer Reinforcement

Multiple Choice Multiple Answer

Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Page 27: SCDL - Marketing Management

- 3 - MM assgn :15: Parmeet

Your Answer Simple trend analysis , Time series analysis , Correlation method

Select The BlankQuestion ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Multiple AnswerQuestion Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

True/False

Question Staffing function applies to all company levels irrespective of levels of

hierarchy

Correct Answer True

Your Answer True

Select The Blank

Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer are the same

?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question This method is more accurate for short term forecasts

Correct Answer Simple Trend Analysis

Your Answer Simple Trend Analysis

True/False

Page 28: SCDL - Marketing Management

- 4 - MM assgn :15: Parmeet

Question Change in company structure from divisional to matrix also mean changesin the systems in various degrees

Correct Answer True

Your Answer True

Select The Blank

Question More ________ is involved in sales to industrial buyers than consumers

Correct Answer Money

Your Answer Money

Multiple Choice Single Answer

Question Groups having a direct influence on a person are called

Correct Answer Membership groups

Your Answer Membership groups

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

True/FalseQuestion Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False

Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Trade discount Reduction in list price to channelmenbers

Reduction in list price to channelmenbers

Cumulative quantity discount Discount percetage increases as

the quantity purchased increases

Discount percetage increases as

the quantity purchased increases

Non-cumulative quantity discount Applies to a single order Applies to a single order

Page 29: SCDL - Marketing Management

- 5 - MM assgn :15: Parmeet

Cash discount Given for paying promptly Given for paying promptly

Multiple Choice Multiple Answer

Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifiesimpact of any change on performance , Instantly spots malfunctions and

show where they occur

Your Answer Identifies quality and productivity from a production process , Identifies

impact of any change on performance , Integrates manufacturing with

business strategy

True/FalseQuestion Change in company's strategy gives rise to problems necessitating a new

structure to be made

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question These are moves that will pay off irrespective of what happens in the

futureCorrect Answer No-regret moves

Your Answer No-regret moves

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer

Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Rituals

Select The Blank

Question ________ describes a person's favourable or unfavourable action

tendencies towards object

Correct Answer Attitudes

Your Answer Attitudes

True/False

Question Product concept testing through physical presentation increase the

reliability of test.

Correct Answer True

Your Answer True

Select The Blank

Question ________ routinely performs all functions on recurrent, internal andexternal data

Correct Answer Recurrent data system(RDS)

Page 30: SCDL - Marketing Management

- 6 - MM assgn :15: Parmeet

Your Answer Recurrent data system(RDS)

True/FalseQuestion Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Which is the products that potential customers do not know about it or

they do not want yet.

Correct Answer Unsought

Your Answer Unsought

Select The Blank

Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Multiple Choice Single Answer

Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Unsought

Multiple Choice Single Answer

Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Multiple Answer

Question What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Insurance , Generator back up

Select The Blank

Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Page 31: SCDL - Marketing Management

- 1 - MM assgn :16: Parmeet

MM assgn:16: Parmeet

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Buyer preferences , Population , Increase in buying power

Select The BlankQuestion Product means the ________ and services the company offers the target market.

Correct Answer Goods

Your Answer Goods

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

True/FalseQuestion Product concept testing through physical presentation increase the reliability of test.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It is is the data which has been converted to a useful form for decision making

Correct Answer Information

Your Answer Information

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Select The Blank

Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Multiple Choice Single Answer

Question It is the starting place for relating an organisation to its environment

Page 32: SCDL - Marketing Management

- 2 - MM assgn :16: Parmeet

Correct Answer Situation assessment

Your Answer Situation assessment

Multiple Choice Single Answer

Question This portfolio involves major capital investments which will result in either large pay offs

or large losses

Correct Answer Big bets

Your Answer Big bets

True/False

Question Correlation methods is also used to supplement other techniques.

Correct Answer False

Your Answer True

Match The Following

Question Correct Answer Your Answer

Encoding Putting meaning to symbolsconveyed as messages

Putting meaning to symbolsconveyed as messages

Decoding Interpreting the message byreceiver

Interpreting the message byreceiver

Noise It interferes with communicationprocess

It interferes with communicationprocess

Feedback Communication from receiver to

sender

Communication from receiver to

sender

Multiple Choice Single Answer

Question The input to 'Stimulus Response Model' is

Correct Answer Stimuli

Your Answer Decision

True/False

Question Marketing concept provides a balance to the exchange process within the social system

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Advantage of multi-variate segmentation is :

Correct Answer More information about available people

Your Answer Sales potential increases

Multiple Choice Multiple Answer

Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , Faith

Page 33: SCDL - Marketing Management

- 3 - MM assgn :16: Parmeet

Multiple Choice Multiple AnswerQuestion The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Supplier mix , Marketing mix , Customer mix

Match The Following

Question Correct Answer Your Answer

Inventory carrying cost It increases as the quantityordered increases.

It increases as the quantity orderedincreases.

Order processing cost It decreases as the quantity

ordered increases.

It decreases as the quantity

ordered increases.

Pipe-line It is used to transport petroleumproducts to refineries.

It is used to transport petroleumproducts to refineries.

Air-freight It is the best quality type oftransportation available.

It is the best quality type oftransportation available.

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer

Question This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Intensive

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Multiple AnswerQuestion Adoption rate will be higher and faster if the product has

Correct Answer Compatability with society , Lower price , Greater utility

Your Answer Lower price , Greater utility , Compatability with society

Multiple Choice Single Answer

Question Product should be considered from the point of view of

Correct Answer Customer

Page 34: SCDL - Marketing Management

- 4 - MM assgn :16: Parmeet

Your Answer Customer

Multiple Choice Single AnswerQuestion Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

Multiple Choice Single Answer

Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple AnswerQuestion Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Buyer wants for a specific product

Multiple Choice Single Answer

Question Organisations that acquire goods and services that are sold/rented and supplied to others

Correct Answer Industrial Market

Your Answer Industrial Market

Multiple Choice Multiple AnswerQuestion An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Select The Blank

Question Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Aggregation

Multiple Choice Single Answer

Question Members of this group have attained a position through exceptional ability in theirprofession or business

Correct Answer Lower-Upper

Your Answer Middle class

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and sales

potential is based on economic forecast , Number of units that a buyer buys is multipliedby the total number of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity , Market and sales

potential is based on economic forecast , Number of units that a buyer buys is multiplied

by the total number of potential buyers in that territory to arrive at total sales

Page 35: SCDL - Marketing Management

- 5 - MM assgn :16: Parmeet

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Flotilla

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Multiple Choice Single Answer

Question What involves review of projected sales, costs and profits.

Correct Answer Business analysis

Your Answer Business analysis

True/False

Question MIS provides marketers with the right amount and type of information in a timely fashion.

Correct Answer True

Your Answer True

True/False

Question Executive judgement technique may be used to supplement other techniques

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Laggards

Multiple Choice Multiple Answer

Question Uses of Market research are:

Page 36: SCDL - Marketing Management

- 6 - MM assgn :16: Parmeet

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False

Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer False

Select The BlankQuestion Customers are brand,style and type conscious when buying ________ products.

Correct Answer Special

Your Answer Special

Select The Blank

Question For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer Standard

Select The BlankQuestion ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Industrial

True/False

Question Rise and fall of interest rates has a major effect on consumer's decision to buy products

on credit

Correct Answer True

Your Answer True

Page 37: SCDL - Marketing Management

- 1 - MM assgn :17: Raj

MM assgn:17: Raj

Multiple Choice Single Answer

Question These are the elements of a plan that specify how objectives are to be

achieved

Correct Answer Strategies

Your Answer Strategies

Select The Blank

Question Product, price, place and promotion are the 4p's of ________ mix

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer

Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity ,

Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity ,Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total sales

Select The Blank

Question ________cost accounting measures the cost of producing and ignores thecost of non-producing

Correct Answer Traditional

Your Answer Traditional

Multiple Choice Multiple Answer

Question Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs

Your Answer Market coverage , Control , Costs

Select The Blank

Question ________ is an important tool for planning and controlling the firm'aactivities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Multiple Choice Single Answer

Question Product classification is based on

Correct Answer Buyer behaviour

Page 38: SCDL - Marketing Management

- 2 - MM assgn :17: Raj

Your Answer Buyer behaviour

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False

Question Warehouses are needed when supply sources and markets are located close

by.

Correct Answer False

Your Answer False

True/False

Question Communicating with middlemen requires information which is different to

the information required in communicating with the final buyers.

Correct Answer True

Your Answer True

True/FalseQuestion Changes in company structure also necessitates changes in the systems in

various degrees

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple AnswerQuestion How does 'structure' reduce external uncertainity arising out of human

behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting

Multiple Choice Single Answer

Question Interpersonal communication is between:

Correct Answer Source and receiver

Your Answer Source and receiver

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer

Page 39: SCDL - Marketing Management

- 3 - MM assgn :17: Raj

Question The most common criteria for classifying products is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

True/False

Question Marketing concept has application only in profit oriented businesses.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Discounts , Samples , Coupon offers

True/False

Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Inform , Remind

Multiple Choice Multiple AnswerQuestion Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer High growth , High share SBUs

Select The Blank

Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer

Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Page 40: SCDL - Marketing Management

- 4 - MM assgn :17: Raj

Your Answer Possession

Multiple Choice Single AnswerQuestion Which is the shortest marketing channel for an industrial product?

Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

True/False

Question Logistics is an area of potentially high cost saving and improves customer

satisfaction.

Correct Answer True

Your Answer True

True/False

Question Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer False

True/False

Question Systems are formal and informal rules and regulations that complements the

company structureCorrect Answer True

Your Answer True

Select The Blank

Question Optimum marketing mix is obtained using analysis, ________,

implementation and control.

Correct Answer Planning

Your Answer Planning

Match The Following

Question Correct Answer Your Answer

Gap analysis Difference between desired and

projected performance

Difference between desired and

projected performance

Corporate parenting Managing SBU's by a corporate Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Ballast business Fit well but low opportunities Fit well but low opportunities

Multiple Choice Single Answer

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Multiple Choice Single Answer

Question This portfolio involves major capital investments which will result in either

Page 41: SCDL - Marketing Management

- 5 - MM assgn :17: Raj

large pay offs or large losses

Correct Answer Big bets

Your Answer Big bets

Multiple Choice Multiple Answer

Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

True/False

Question The demand for necessities tends to be more price elastic than the demandfor luxury products.

Correct Answer False

Your Answer False

Select The Blank

Question Customers are brand,style and type conscious when buying ________

products.

Correct Answer Special

Your Answer Special

Match The Following

Question Correct Answer Your Answer

Inventory carrying cost It increases as the quantity

ordered increases.

It increases as the quantity

ordered increases.

Order processing cost It decreases as the quantity

ordered increases.

It decreases as the quantity

ordered increases.

Pipe-line It is used to transport petroleum

products to refineries.

It is used to transport petroleum

products to refineries.

Air-freight It is the best quality type of

transportation available.

It is the best quality type of

transportation available.

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer

Question How does 'structure' reduce internal uncertainity arising out of human

behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Control mechanism , Departmentalisation

Select The Blank

Question Buyer's response in ________ method may not be applicable in other

markets

Correct Answer Market tests

Page 42: SCDL - Marketing Management

- 6 - MM assgn :17: Raj

Your Answer Market tests

Multiple Choice Multiple AnswerQuestion The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Select The Blank

Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Profit

Multiple Choice Single AnswerQuestion In which phase of production era, the producer and consumer are the same

?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

True/False

Question The super structure indicates ways in which company's tasks are integrated

or coordinatedCorrect Answer True

Your Answer True

Multiple Choice Single Answer

Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

Page 43: SCDL - Marketing Management

- 1 - MM assgn :18: Raviraj

MM assgn:18: Raviraj

True/False

Question Augmented product includes the actual product plus any additional services

such as maintenance, intallation etc.

Correct Answer True

Your Answer True

Select The Blank

Question Buyer's response in ________ method may not be applicable in other

markets

Correct Answer Market tests

Your Answer Market tests

True/FalseQuestion Correlation methods is also used to supplement other techniques.

Correct Answer False

Your Answer True

True/False

Question Staffing function applies to all company levels irrespective of levels of

hierarchy

Correct Answer True

Your Answer False

Select The BlankQuestion Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer

Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple AnswerQuestion Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Not accurate , Time consuming , Sales may be inflated or deflated by sales

team

Multiple Choice Multiple Answer

Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer External environment of the company , Marketing intermediaries ,

Customers

Multiple Choice Single Answer

Page 44: SCDL - Marketing Management

- 2 - MM assgn :18: Raviraj

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Select The Blank

Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Homogeneous

Select The Blank

Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Single Answer

Question These items are directly bought by industrial buyers from producers rather

than the middlemen

Correct Answer Expensive

Your Answer Durables

Multiple Choice Multiple AnswerQuestion For a low involvement regular purchase product, consumer goes through

what all stages of buying process

Correct Answer Need recognition , Purchase decision

Your Answer Need recognition , Purchase decision

Multiple Choice Single Answer

Question What is product development?

Correct Answer New product-Existing market

Your Answer New product-Existing market

Multiple Choice Single Answer

Question It is the series of marketing institutions that help in moving the product

from producer to the ultimate user.

Correct Answer Marketing channel

Your Answer Distribution

True/False

Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question In which stage of product life cycle , reference group influence is strong in

product and brand choice

Correct Answer Growth

Page 45: SCDL - Marketing Management

- 3 - MM assgn :18: Raviraj

Your Answer Introductory

Select The BlankQuestion ________ allowance is used to communicate about the values of the

product and special event

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer

Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue toincrease

Your Answer Price rise causes revenue to increase , Price do not remain steady , Price

cut causes revenue to decrease

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Variable

Multiple Choice Single Answer

Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Data collected for a special problem

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Sales persons

Multiple Choice Multiple AnswerQuestion Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Discounts , Samples

Multiple Choice Single Answer

Question Profits are negative in which stage of product life cycle?

Page 46: SCDL - Marketing Management

- 4 - MM assgn :18: Raviraj

Correct Answer Introductory

Your Answer Introductory

Select The Blank

Question Customer's changing wants and their behaviour can be better understood

in ________ distribution.

Correct Answer Direct

Your Answer Vertical

Multiple Choice Single Answer

Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer

Question Here the organisation acquires the operations of one or more otherorganisations on the same level.

Correct Answer Horizontal integration

Your Answer Horizontal integration

Match The Following

Question Correct Answer Your Answer

Feedback Communication from receiver to

sender

Communication from receiver to

sender

Encoding Putting meaning to symbols

conveyed as messages

Putting meaning to symbols

conveyed as messages

Decoding Interpreting the message byreceiver

Interpreting the message byreceiver

Noise It interferes with communication

process

It interferes with communication

process

Select The Blank

Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

True/False

Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Page 47: SCDL - Marketing Management

- 5 - MM assgn :18: Raviraj

Multiple Choice Single AnswerQuestion A superior product is priced at

Correct Answer Above market level

Your Answer Above market level

Select The Blank

Question ________ provides more information than Advertising and is relatively

inexpensive.

Correct Answer Publicity

Your Answer Personal selling

True/FalseQuestion The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

True/False

Question Consumer needs are matched with the company capabilities and goals in

marketing process.Correct Answer True

Your Answer True

Select The Blank

Question ________cost accounting measures the cost of producing and ignores the

cost of non-producing

Correct Answer Traditional

Your Answer Formal

Multiple Choice Multiple AnswerQuestion Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Response , Discrimination

True/False

Question Economic forecasts are available from industry trade associations

Correct Answer False

Your Answer True

Select The BlankQuestion Japan's major productivity gains are the results of social changes brought

about by ________

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Single Answer

Question Production creates which type of utility

Page 48: SCDL - Marketing Management

- 6 - MM assgn :18: Raviraj

Correct Answer Form

Your Answer Form

Multiple Choice Single Answer

Question It is an approach to cost reduction in which components are studied to

determine if they can be made by cheaper methods of production

Correct Answer Product Value Analysis

Your Answer Product Value Analysis

Multiple Choice Multiple Answer

Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Transfer , Exchange

Select The Blank

Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time

Multiple Choice Multiple Answer

Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Induce acceptance of new product , Gain initial distribution

True/False

Question Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer False

True/False

Question Group influence is weak both in product and brand choice in Decline stageof Product life cycle

Correct Answer True

Your Answer True

Page 49: SCDL - Marketing Management

- 1 - MM assgn :19: Raviraj

MM assgn:19: Raviraj

Select The Blank

Question ________ planning determines the number , location and ownership of

warehouses.

Correct Answer Warehouse

Your Answer Logistics

Select The Blank

Question Competition tends to focus on ________ as a product moves through its life

cycle.

Correct Answer Price

Your Answer Sales volume

Select The BlankQuestion ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer Leader pricing

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type oftransportation available.

The advantage is low cost forheavy and bulky commodities that

have relatively a low value in

relation to weight.

Inventory carrying cost It increases as the quantity

ordered increases.

The advantage is speed and

flexibility in carrying small loads.

Order processing cost It decreases as the quantity

ordered increases.

It decreases as the quantity

ordered increases.

Pipe-line It is used to transport petroleum

products to refineries.

It is used to transport petroleum

products to refineries.

Multiple Choice Multiple Answer

Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Receiver receives message , Message has meaning

Select The BlankQuestion ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Test marketing

Select The Blank

Question Concentration on that segment of market which has the maximum number of

people is called ________

Correct Answer Market fallacy

Your Answer Market differentiation

Multiple Choice Single Answer

Page 50: SCDL - Marketing Management

- 2 - MM assgn :19: Raviraj

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Newspaper

True/False

Question Marketing concept provides a balance to the exchange process within the

social system

Correct Answer True

Your Answer False

Select The Blank

Question ________ routinely performs all functions on recurrent, internal and externaldata

Correct Answer Recurrent data system(RDS)

Your Answer Non-recurrent data system(NDS)

Multiple Choice Single Answer

Question Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Introductory

Multiple Choice Single Answer

Question Higher the perceived quality of the product, higher will be the perceived price.

Such products are called:

Correct Answer Prestige

Your Answer Unsought

True/False

Question Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer

Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable

Multiple Choice Single Answer

Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Slowdown

Multiple Choice Single Answer

Question This strategic posture plays a leadership role in establishing how the industry

operates

Correct Answer Shapers

Page 51: SCDL - Marketing Management

- 3 - MM assgn :19: Raviraj

Your Answer Adapters

Multiple Choice Single AnswerQuestion Producer--->Wholesaler--->Retalier--->Consumer is a common channel for :

Correct Answer Chocolates

Your Answer Iron pipes

True/False

Question Product concept testing through physical presentation increase the reliability

of test.

Correct Answer True

Your Answer False

Match The Following

Question Correct Answer Your Answer

Deep Assortment Carrying a product family in

depth, drawing on manyproducer's output

Contract awarded to lowest bidder

Exclusive Assortment Carrying the line of only onemanufacturer

Carrying a product family in depth,drawing on many producer's

output

Open bid Contract awarded to lowest bidder Carrying many unrelated product

lines

Negotiated Contract Direct negotiation with one or

more companies covering project

and terms

Direct negotiation with one or

more companies covering project

and terms

Multiple Choice Single Answer

Question In which stage of product life cycle , reference group influence is strong in

product and brand choice

Correct Answer Growth

Your Answer Introductory

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Mass media

Multiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Customer mix

Select The Blank

Question ________ exists when a few large independent firm accounts for bulk of an

industry's sales.

Correct Answer Oligopoly

Page 52: SCDL - Marketing Management

- 4 - MM assgn :19: Raviraj

Your Answer Monopoly

True/FalseQuestion Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Income,occupation,education, age,marital status are factors of which type of

segmentation?

Correct Answer Geographic , Demographic

Your Answer Geographic , Psychographic , Behavioural

True/False

Question "Idea screening" stage reduces the number of ideas based on company's

criteria.

Correct Answer True

Your Answer False

Multiple Choice Multiple AnswerQuestion Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Transfer

Multiple Choice Multiple Answer

Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon

conditions

Your Answer One thing of value , Two things of value

Multiple Choice Multiple AnswerQuestion Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer High costs , High market coverage

Select The Blank

Question ________ provides more information than Advertising and is relatively

inexpensive.Correct Answer Publicity

Your Answer Personal selling

Select The Blank

Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Production

Multiple Choice Single Answer

Page 53: SCDL - Marketing Management

- 5 - MM assgn :19: Raviraj

Question General Electric Matrix is divided into how many cells

Correct Answer 9

Your Answer 4

Multiple Choice Multiple Answer

Question The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Cost plus pricing , Variable Price

Multiple Choice Single Answer

Question It focusses on one or more selected market segments and develops separatemarketing mix for each segment

Correct Answer Target Marketing

Your Answer Target Marketing

Multiple Choice Single Answer

Question In this market, organisation acquires goods for the purpose of renting to

others at profit

Correct Answer Reseller Market

Your Answer Industrial Market

Multiple Choice Single Answer

Question The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer EOQ

Select The Blank

Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Beliefs

Multiple Choice Multiple Answer

Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Dependable , Actionable , Measurable

Multiple Choice Multiple Answer

Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies

impact of any change on performance , Instantly spots malfunctions andshow where they occur

Your Answer Identifies impact of any change on performance

True/False

Question A company's pricing objectives are influenced by time and circumstances

Page 54: SCDL - Marketing Management

- 6 - MM assgn :19: Raviraj

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Transfer

True/False

Question The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer False

Select The BlankQuestion ________ method is suitable for products with a stable demand pattern

Correct Answer Simple trend analysis

Your Answer Market tests

Multiple Choice Single Answer

Question The traditional approach towards uncertainity is

Correct Answer Binary

Your Answer Unitary

True/FalseQuestion Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer False

True/False

Question In negotiated contracts, the bid selected by buyer is not necessarily the

lowest

Correct Answer True

Your Answer True

True/False

Question Market foreacsts are available from sources like government

Correct Answer False

Your Answer False

Page 55: SCDL - Marketing Management

- 1 - MM assgn :20: Raviraj

MM assgn:20: Raviraj

True/False

Question Marketing channels move products from customers to manufacturer.

Correct Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Your Answer One market mix for target market , Number of pricing strategies , One

distribution and promotion strategy

Multiple Choice Single Answer

Question The input to 'Stimulus Response Model' is

Correct Answer Stimuli

Your Answer Stimuli

Multiple Choice Multiple Answer

Question Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Dogs , Question marks , Stars

Multiple Choice Single Answer

Question In which stage of Product life cycle, brand choice is heavily influenced by

reference group

Correct Answer Maturity

Your Answer Introductory

True/False

Question Changes in consumer's buying patterns affects channel's horizontal and

vertical dimensions.

Correct Answer True

Your Answer False

Match The Following

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in

quantity demanded and revenue

Price cut causes revenue to

increase

Law of demand More units are demanded at lower

price

Effect on price due to change in

quantity demanded and revenue

Change in demand More or less units are bought

despite no change in price

Price cut causes revenue to

decrease

Change in quantity demanded Increase in quantity demanded

due to reduction in price

Increase in quantity demanded due

to reduction in price

Select The Blank

Question ________ is synonymous with non-recurrent data system(RDS)

Page 56: SCDL - Marketing Management

- 2 - MM assgn :20: Raviraj

Correct Answer Market research

Your Answer Management Information system

Select The Blank

Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Equal

Select The Blank

Question ________ is an important tool for planning and controlling the firm'a

activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

Select The Blank

Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Simple trend analysis

True/False

Question Companies have strenghts in a number of areas but their key strength are

few in number

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Forward communication

Consumer to producer Backward communication Information, time and technology

Multiple Choice Multiple Answer

Question Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market segmentation , Market positioning , Marketing mix

Multiple Choice Single Answer

Page 57: SCDL - Marketing Management

- 3 - MM assgn :20: Raviraj

Question It is the process of influencing one's behaviour by sharing ideas, feelingsand information.

Correct Answer Communication

Your Answer Promotion

Multiple Choice Single Answer

Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Select The Blank

Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Well advertised

Select The Blank

Question Product means the ________ and services the company offers the target

market.

Correct Answer Goods

Your Answer Quality

Multiple Choice Single Answer

Question It is the process of selecting people for company positions and developing

skills and abilities for assignments in the company

Correct Answer Staffing

Your Answer Structure

Select The Blank

Question Module of Flotilla strikes an optimum balance of ________ and flexibility

Correct Answer Standardisation

Your Answer Opportunities

True/False

Question Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer True

True/False

Question Economic forecasts are available from industry trade associations

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Question Advantages of Zone pricing

Correct Answer It is used for products whose freight cost is large in relation to product's

value , Buyers in different areas pay different delivered prices

Page 58: SCDL - Marketing Management

- 4 - MM assgn :20: Raviraj

Your Answer Distant buyers pay less than the actual cost of shipping , Buyer pays theentire freight charges assuming the risks in transportation , It is used for

products whose freight cost is large in relation to product's value

Multiple Choice Multiple Answer

Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Select The BlankQuestion ________ is a broad plan of action for using an organisation's resources to

accomplish a objective

Correct Answer Strategy

Your Answer Strategy

True/False

Question High level of public scrutiny tends to make Govt. decisions slow.

Correct Answer True

Your Answer True

True/False

Question Changes in company structure also necessitates changes in the systems in

various degrees

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question After the new product has passed the conceptual stages it becomes moreconcrete in which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

Multiple Choice Single Answer

Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Corporate affairs

True/FalseQuestion The greater the number of substitutes for a product, the less price elastic is

its demand.

Correct Answer False

Your Answer True

Select The Blank

Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Page 59: SCDL - Marketing Management

- 5 - MM assgn :20: Raviraj

True/FalseQuestion The super structure indicates ways in which company's tasks are integrated

or coordinated

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power

Multiple Choice Multiple AnswerQuestion Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Culture , Government policy

Select The Blank

Question ________ is a part of the company that has a separate mission and

objectivesCorrect Answer SBU

Your Answer SBU

Multiple Choice Single Answer

Question This involves developing two or more market strategies for two or more

market segments

Correct Answer Multi-segmentation

Your Answer Concentration

Multiple Choice Single AnswerQuestion It is that element of a plan that specifies what is to be accomplished

Correct Answer Objectives

Your Answer Planning

Multiple Choice Multiple Answer

Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Cement

Multiple Choice Single AnswerQuestion What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Generated from within the firm

Multiple Choice Single Answer

Question The tool used for future decision making in 'True Ambiguity' scenario is

Page 60: SCDL - Marketing Management

- 6 - MM assgn :20: Raviraj

Correct Answer Non-linear dynamic model

Your Answer Option valuation model

Multiple Choice Single Answer

Question It refers to the effect price changes have on quantity demanded of a

product and the firm's sales revenue.

Correct Answer Demand elasticity

Your Answer Law of demand

Multiple Choice Multiple Answer

Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Technology , Machine , Time

Multiple Choice Single Answer

Question Mr "X" has recently been chucked out from his job and is now searching for

a new one.His unemployment is called

Correct Answer Functional

Your Answer Structural

True/FalseQuestion Executive judgement technique may be used to supplement other

techniques

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues, Drives, Response

Your Answer Cues, Drives, Discrimination

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity,

Market and sales potential is based on economic forecast, Number of units

that a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total salesYour Answer Market and sales potential is based on economic forecast, Number of units

that a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total sales, Economic forecasts are available from

industry trade associations

Page 61: SCDL - Marketing Management

- 1 - MM assgn :21: Raviraj

MM assgn:21: Raviraj

Match The Following

Question Correct Answer Your Answer

This refers to the number of product items within each product line. Product depth Product depth

This includes all product item's a company offers. Product mix Product mix

This is a group of products that are related. Product line. Product line.

This is the total number of product lines. Product breadth Product breadth

Select The Blank

Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Statistical quality control

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Marketing

Select The Blank

Question ________ is a bundle of physical, chemical and/or intangible attributes that has the

potential of satisfying customer wants.

Correct Answer Product

Your Answer Product mix

Multiple Choice Multiple AnswerQuestion When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease

Multiple Choice Multiple Answer

Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Correlation method

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer

Question What is Marginal cost?

Page 62: SCDL - Marketing Management

- 2 - MM assgn :21: Raviraj

Correct Answer The additional cost of each unit of product , It ignores non price competition , Marginalrevenue is less than average revenue

Your Answer The additional cost of each unit of product , It is useful for new products

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Tangible

Multiple Choice Single Answer

Question Pricing that enables sales people to tailor their prices to a prospect's situation is called

Correct Answer Price shading

Your Answer Competitive bidding

Multiple Choice Single Answer

Question It is the process of identifying smaller markets within a larger market.

Correct Answer Segmentation

Your Answer Segmentation

Multiple Choice Single Answer

Question An example of Want is :

Correct Answer Continental food

Your Answer Safety

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Time

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Made to order

Multiple Choice Single Answer

Question The producer works closely with middlemen to ensure total satisfaction of the buyer.

Correct Answer Indirect channel

Your Answer Vertical dimension

Multiple Choice Multiple Answer

Question Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Your Answer One market mix for target market , Inventory and distribution costs are high

Page 63: SCDL - Marketing Management

- 3 - MM assgn :21: Raviraj

Select The BlankQuestion The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Exchange

True/False

Question Correlation methods is also used to supplement other techniques.

Correct Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Promotional allowance

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Manufacturer

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Select The Blank

Question ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Multiple Choice Multiple Answer

Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity , It measures only the cost of producing

Your Answer It measures only the cost of producing , It uses time as a unit of measure , Savings are in

terms of time saved

True/False

Question Market segmentation is the decision to identify different groups that compose the marketand to develop specific product for each of these groups.

Page 64: SCDL - Marketing Management

- 4 - MM assgn :21: Raviraj

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of

consumers is easy to detect.

Your Answer Number of consumers are more , Consumers are geographically concentrated ,

Consumers buy smaller quantitiesSelect The Blank

Question In ________ pricing buyers pay different prices under the same conditions , in the same

quantities and at the same time

Correct Answer Variable

Your Answer Variable

True/False

Question The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Samples

Select The Blank

Question Customers are brand,style and type conscious when buying ________ products.

Correct Answer Special

Your Answer Convenience

Select The Blank

Question ________ exists when a few large independent firm accounts for bulk of an industry's

sales.

Correct Answer Oligopoly

Your Answer Oligopoly

True/FalseQuestion MIS provides marketers with the right amount and type of information in a timely fashion.

Correct Answer True

Your Answer True

Select The Blank

Question ________ occurs when people inspite of being qualified and experienced and trained have

to settle for a low level job.

Correct Answer Underemployment

Page 65: SCDL - Marketing Management

- 5 - MM assgn :21: Raviraj

Your Answer Underemployment

Multiple Choice Single AnswerQuestion This distribution limits intermediaries to one per given territory.

Correct Answer Exclusive

Your Answer Exclusive

True/False

Question Consumer needs are matched with the company capabilities and goals in marketing

process.

Correct Answer True

Your Answer True

Select The Blank

Question ________ allowance is used to communicate about the values of the product and special

event

Correct Answer Promotion

Your Answer Promotion

Select The BlankQuestion ________ research involves using past experiences to find solutions to marketing

problems

Correct Answer Historical

Your Answer Historical

True/False

Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer False

True/FalseQuestion Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Feedback Communication from receiver to

sender

Communication from receiver to

sender

Encoding Putting meaning to symbols

conveyed as messages

Putting meaning to symbols

conveyed as messages

Decoding Interpreting the message by

receiver

Consumers are selective in

choosing messages they receive

Noise It interferes with communication

process

It interferes with communication

process

Multiple Choice Single Answer

Page 66: SCDL - Marketing Management

- 6 - MM assgn :21: Raviraj

Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Single Answer

Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Speciality

Multiple Choice Single Answer

Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

True/False

Question Changes in company structure also necessitates changes in the systems in various

degrees

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix

Page 67: SCDL - Marketing Management

- 1 - MM assgn :22: Raviraj

MM assgn:22: Raviraj

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________ flow to

final buyers.

Correct Answer Title

Your Answer Title

Multiple Choice Single Answer

Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Consumer's perception of an actual product

Multiple Choice Multiple Answer

Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

True/False

Question Psychogenetic needs are intense enough to motivate a person to act

immediately

Correct Answer False

Your Answer True

Select The Blank

Question Japan's major productivity gains are the results of social changes broughtabout by ________

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/FalseQuestion A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

True/False

Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Page 68: SCDL - Marketing Management

- 2 - MM assgn :22: Raviraj

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer

Question The tool used for future decision making in 'True Ambiguity' scenario is

Correct Answer Non-linear dynamic model

Your Answer Non-linear dynamic model

True/False

Question Gross margin is operating expenses + net profit.

Correct Answer True

Your Answer True

Select The Blank

Question A change in quantity demanded of a product is caused by a change in its

________.

Correct Answer Price

Your Answer Price

Multiple Choice Single AnswerQuestion In which phase of production era, the producer and consumer are the same

?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Multiple Answer

Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Select The Blank

Question ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Values

Multiple Choice Multiple AnswerQuestion An unhealthy portfolio has

Correct Answer More dogs , Few stars

Page 69: SCDL - Marketing Management

- 3 - MM assgn :22: Raviraj

Your Answer More dogs , Few stars

Multiple Choice Single AnswerQuestion Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

True/False

Question Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer False

True/FalseQuestion The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

True/False

Question Inndustrial goods are sold to end-users for personal consumption.

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Single Answer

Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Match The Following

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in

quantity demanded and revenue

Effect on price due to change in

quantity demanded and revenue

Law of demand More units are demanded at lower

price

More units are demanded at lower

price

Change in demand More or less units are bought

despite no change in price

More or less units are bought

despite no change in price

Change in quantity demanded Increase in quantity demanded

due to reduction in price

Increase in quantity demanded due

to reduction in price

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Page 70: SCDL - Marketing Management

- 4 - MM assgn :22: Raviraj

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Sales persons

Select The Blank

Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Single Answer

Question Members of this group perform unskilled work and are poorly paid. They

fall near the poverty line

Correct Answer Upper-Lower

Your Answer Upper-Lower

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Multiple Answer

Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Time series analysis , Correlation method

Select The Blank

Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

Multiple Choice Multiple Answer

Question Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Dogs , Question marks

Multiple Choice Single Answer

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Multiple Choice Single Answer

Question Members of this group are average white and blue collar workers who aim

for better livingCorrect Answer Middle class

Your Answer Upper-Middle

Page 71: SCDL - Marketing Management

- 5 - MM assgn :22: Raviraj

Match The Following

Question Correct Answer Your Answer

Exclusive Assortment Carrying the line of only one

manufacturer

Carrying the line of only one

manufacturer

Open bid Contract awarded to lowest bidder Contract awarded to lowest bidder

Negotiated Contract Direct negotiation with one or

more companies covering project

and terms

Direct negotiation with one or

more companies covering project

and terms

Deep Assortment Carrying a product family in

depth, drawing on many

producer's output

Carrying a product family in depth,

drawing on many producer's

output

Multiple Choice Multiple Answer

Question Market means:

Correct Answer People with desires , People with willingness and ability to buy , People

become customer as they are authorised to buy

Your Answer People with desires , People with willingness to buy , People with

willingness and ability to buy

Multiple Choice Multiple Answer

Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Multiple Choice Single Answer

Question The price cut causes large increase in quantity sold and price rise results in

fall in quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

Select The BlankQuestion Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Select The Blank

Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Multiple Answer

Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities ,

Buying patterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers buy smaller quantities ,

Buying patterns of consumers is easy to detect.

True/False

Page 72: SCDL - Marketing Management

- 6 - MM assgn :22: Raviraj

Question Image building pricing objective reduces the price war among competitor.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Select The Blank

Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Multiple Choice Single Answer

Question Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Introductory

True/False

Question Product, place and promotion elements in the marketing mix are viewed as

cost factors.Correct Answer True

Your Answer True

Select The Blank

Question Module of Flotilla strikes an optimum balance of ________ and flexibility

Correct Answer Standardisation

Your Answer Standardisation

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Page 73: SCDL - Marketing Management

- 7 - MM assgn :22: Raviraj

Page 74: SCDL - Marketing Management

- 1 - MM assgn :23: Raviraj

MM assgn:23: Raviraj

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Flotilla

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Single Answer

Question The price cut causes large increase in quantity sold and price rise results in fall in

quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

Select The Blank

Question Buyer's response in ________ method may not be applicable in other markets

Correct Answer Market tests

Your Answer Simple trend analysis

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Sales forecasting , Identifying market trends , MIS formation

Multiple Choice Multiple Answer

Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Inform , Remind , Persuade

True/False

Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

True/False

Page 75: SCDL - Marketing Management

- 2 - MM assgn :23: Raviraj

Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple Answer

Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Rituals , Style

Multiple Choice Single Answer

Question It sets a sales performance standard against which actual sales results can becompared with potential sales

Correct Answer Sales forecast

Your Answer Sales forecast

True/False

Question Consumption is shaped by the stage of family life cycle

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies impact of anychange on performance , Instantly spots malfunctions and show where they occur

Your Answer Identifies impact of any change on performance , Instantly spots malfunctions and

show where they occur

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Indirect

Multiple Choice Single Answer

Question D in AIDA stands for :

Page 76: SCDL - Marketing Management

- 3 - MM assgn :23: Raviraj

Correct Answer Desire

Your Answer Desire

Multiple Choice Single Answer

Question Put the stages of adoption process in order

Correct Answer Awareness, interest, evaluation, trial, adoption

Your Answer Awareness, interest, evaluation, trial, adoption

Multiple Choice Single Answer

Question What involves review of projected sales, costs and profits.

Correct Answer Business analysis

Your Answer Business analysis

Select The Blank

Question ________ directs the flow of goods and services from the producer to the ultimate

consumer

Correct Answer Marketing

Your Answer Marketing

Select The Blank

Question ________ routinely performs all functions on recurrent, internal and external data

Correct Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

Select The Blank

Question Japan's major productivity gains are the results of social changes brought about by

________

Correct Answer Statistical quality control

Your Answer Michael Porter's model for Industry Analysis

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low

opportunities

Some fit and

some misfit

Gap analysis Difference between

desired and

projected

performance

Managing SBU's

by a corporate

Corporate parenting Managing SBU's by

a corporate

Give the highest

priority

Page 77: SCDL - Marketing Management

- 4 - MM assgn :23: Raviraj

Heartland business Give the highest

priority

Difference

between desired

and projectedperformance

Select The Blank

Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

True/False

Question Companies have strenghts in a number of areas but their key strength are few innumber

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power , Buyer preferences

Multiple Choice Single Answer

Question Members of this group perform unskilled work and are poorly paid. They fall near the

poverty line

Correct Answer Upper-Lower

Your Answer Lower-Upper

Multiple Choice Multiple Answer

Question The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Cost plus pricing , Variable Price , Fixed price and incentive

Multiple Choice Single Answer

Question It is a reduction in list price that helps marketer to adjust actual price without

changing published list prices

Correct Answer Discounts

Your Answer Discounts

Multiple Choice Multiple Answer

Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Page 78: SCDL - Marketing Management

- 5 - MM assgn :23: Raviraj

Your Answer Eggs, Bread

True/False

Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Multiple Answer

Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single Answer

Question 4p's of of Marketing should be considered in conjunction with

Correct Answer 4C's

Your Answer 4C's

Multiple Choice Multiple Answer

Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Perishability

Select The Blank

Question For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer Standard

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none of them have much effect on the

total demand,supply and product's market price

Pure competition Pure competition

Only one seller and no competition permitted legally Monopoly Pure monopoly

Few sellers but account for bulk of industry's sales Oligopoly Oligopoly

Page 79: SCDL - Marketing Management

- 6 - MM assgn :23: Raviraj

Many sellers and buyers and each seller's offering is somewhat

different than others

Monopolistic Monopolistic

Multiple Choice Single Answer

Question It refers to formal and informal rules, regulations and procedures that complements

the company structure

Correct Answer Systems

Your Answer Systems

True/False

Question Experimental research involves obtaining data from respondents in person, mail or by

phone

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Question To avoid price competition, Marketer will set which of the following price?

Correct Answer At market level

Your Answer At market level

Select The Blank

Question Product means the ________ and services the company offers the target market.

Correct Answer Goods

Your Answer Goods

True/False

Question Group influence is weak both in product and brand choice in Decline stage of Productlife cycle

Correct Answer True

Your Answer False

Select The Blank

Question The onus of advertising, pricing and sales promotion policies is put on ________distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank

Question ________ guides the development of advertisements and personal salespresentations.

Correct Answer AIDA

Page 80: SCDL - Marketing Management

- 7 - MM assgn :23: Raviraj

Your Answer AIDA

True/False

Question Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer True

True/False

Question Publicity is news carried in the mass media about a firm and its products, policies or

actions.

Correct Answer True

Your Answer True

Select The Blank

Question ________ is a modern plant consisting of modules centered around a stage in the

production process

Correct Answer Flotilla concept

Your Answer General Electric Model

Multiple Choice Single Answer

Question Quantity discrepancy for a convenience product in a marketing channel is adjusted by

:

Correct Answer Retailer

Your Answer Retailer

True/False

Question In negotiated contracts, the bid selected by buyer is not necessarily the lowest

Correct Answer True

Your Answer True

Page 81: SCDL - Marketing Management

- 1 - MM assgn :24: Senthil

MM assgn:24: Senthil

True/FalseQuestion In negotiated contracts, the bid selected by buyer is not necessarily the lowest

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Trade promotions include

Correct Answer Push money allowance, Promotional allowance

Your Answer Push money allowance, Cash rebates, Promotional allowance, Damaged goods allowance

True/FalseQuestion Change in company's strategy gives rise to problems necessitating a new structure to be

madeCorrect Answer True

Your Answer False

Multiple Choice Multiple AnswerQuestion What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity, Market and sales

potential is based on economic forecast, Number of units that a buyer buys is multipliedby the total number of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity, Market and salespotential is based on economic forecast, Number of units that a buyer buys is multipliedby the total number of potential buyers in that territory to arrive at total sales

True/False

Question Consumer behaviour is easy to understand in familiar country like India for Indians.

Correct Answer False

Your Answer True

Select The BlankQuestion Buyer's response in ________ method may not be applicable in other markets

Correct Answer Market tests

Your Answer Market tests

True/FalseQuestion The demand for a specific brand within a product category is called selective demand.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Deciding on the number of intermediaries to be employed by a producer is called:

Correct Answer Intensity distribution

Your Answer Integral distribution

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low opportunities Fit well but low opportunities

Page 82: SCDL - Marketing Management

- 2 - MM assgn :24: Senthil

Gap analysis Difference between desired and projected performance Some fit and some misfit

Corporate parenting Managing SBU's by a corporate Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple AnswerQuestion These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Clothing , Maruti 800 Car

Multiple Choice Single Answer

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Select The BlankQuestion Product means the ________ and services the company offers the target market.

Correct Answer Goods

Your Answer Value

Select The BlankQuestion Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Advertising agents

Multiple Choice Single Answer

Question Government units that purchase or rent goods for carrying out main functions ofgovernment is called

Correct Answer Government Market

Your Answer Reseller Market

Select The BlankQuestion Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

True/False

Question Consumer needs are matched with the company capabilities and goals in marketingprocess.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Remind , Persuade , Inform

Multiple Choice Multiple AnswerQuestion Factors affecting demand of a product?

Page 83: SCDL - Marketing Management

- 3 - MM assgn :24: Senthil

Correct Answer Population , Increase in buying power

Your Answer Decrease in buying power , Buyer preferences

Select The BlankQuestion ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Select The BlankQuestion ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank

Question ________ exists when a few large independent firm accounts for bulk of an industry'ssales.

Correct Answer Oligopoly

Your Answer Pure oligoply

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Possession

Select The BlankQuestion Optimum marketing mix is obtained using analysis, ________, implementation and

control.Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple AnswerQuestion Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/FalseQuestion The super structure indicates ways in which company's tasks are integrated or

coordinatedCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion It sets a sales performance standard against which actual sales results can be compared

with potential sales

Correct Answer Sales forecast

Your Answer Sales forecast

Multiple Choice Single AnswerQuestion It is a paid form of non personal communication.

Correct Answer Advertising

Page 84: SCDL - Marketing Management

- 4 - MM assgn :24: Senthil

Your Answer Advertising

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The BlankQuestion ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Geographic variables City, Region City, Region

True/FalseQuestion A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Select The BlankQuestion Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single AnswerQuestion The company earns an acceptable rate of return on their net sales.This profitability

objective is called:

Correct Answer Target return

Your Answer Profit maximisation

Multiple Choice Single AnswerQuestion It helps an organisation to cope with future by setting objectives and making strategies

to achieve themCorrect Answer Planning

Your Answer Planning

Multiple Choice Multiple AnswerQuestion These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer

Page 85: SCDL - Marketing Management

- 5 - MM assgn :24: Senthil

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

True/FalseQuestion Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion The areas which become active after promotion budgets have been set and funds are

allocated to promotion mix elements.Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/FalseQuestion Diversification strategy involves diversifying away from their original core businesses

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

Multiple Choice Multiple AnswerQuestion After the new product has passed the conceptual stages it becomes more concrete in

which stages?Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development , Marketing strategydevelopment

Multiple Choice Multiple AnswerQuestion Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single AnswerQuestion These are the elements of a plan that specify how objectives are to be achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single AnswerQuestion Members of this class neither possess family status nor unusual wealth but their primary

concern is careerCorrect Answer Upper-Middle

Your Answer Upper-Middle

Multiple Choice Single AnswerQuestion It refers to the effect price changes have on quantity demanded of a product and the

firm's sales revenue.

Page 86: SCDL - Marketing Management

- 6 - MM assgn :24: Senthil

Correct Answer Demand elasticity

Your Answer Demand elasticity

Select The BlankQuestion Demographic, cultural, political, natural etc combine to form ________ environment.

Correct Answer Macro

Your Answer Macro

True/FalseQuestion "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Page 87: SCDL - Marketing Management

MM assgn :Petrina

Match The Following

Question Correct Answer Your Answer

Strategic organisational planning Top Management Top Management

Objectives What is to be accomplished What is to be accomplished

Strategies How to achieve objectives How to achieve objectives

Policies Constraints that limits the

alternatives available

Constraints that limits the

alternatives available

Multiple Choice Single AnswerQuestion Quantity discrepancy for a convenience product in a marketing channel is adjusted by :

Correct Answer Retailer

Your Answer Retailer

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

Multiple Choice Single Answer

Question Safety stock available with a company is 200 units and seasonal stock is 150 units. The

usage rate of the product is 5 units/day and lead time is of 10 days. Calculate the basic

stock.Correct Answer 400 units

Your Answer 400 units

Multiple Choice Single Answer

Question The price cut causes large increase in quantity sold and price rise results in fall in

quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

Match The Following

Question Correct Answer Your Answer

This refers to the number of

product items within each product

line.

Product depth Product depth

This includes all product item's a

company offers.

Product mix Product mix

This is a group of products that

are related.

Product line. Product line.

Page 88: SCDL - Marketing Management

This is the total number of

product lines.

Product breadth Product breadth

True/False

Question Pricing strategies change over the life cycle of the product

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Recovery stage in business cycle is also called

Correct Answer Upswing

Your Answer Upswing

Multiple Choice Single Answer

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Select The Blank

Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

True/False

Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

True/False

Question Warehouses are needed when supply sources and markets are located close by.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party

Your Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party

Multiple Choice Multiple Answer

Page 89: SCDL - Marketing Management

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Laggards

Select The Blank

Question ________ of physical distribution activities increases it's productivity as well as of

manufacturer.Correct Answer Automation

Your Answer Automation

Multiple Choice Multiple Answer

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology

Select The Blank

Question Product means the ________ and services the company offers the target market.

Correct Answer Goods

Your Answer Goods

True/False

Question Executive judgement technique may be used to supplement other techniques

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Major components of marketing mix are :

Correct Answer Product

Your Answer Product

Multiple Choice Multiple AnswerQuestion Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Multiple Choice Multiple Answer

Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Page 90: SCDL - Marketing Management

Your Answer Stars , Cash cows , Question marks

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

True/FalseQuestion A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

Select The Blank

Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and

sales potential is based on economic forecast , Number of units that a buyer buys ismultiplied by the total number of potential buyers in that territory to arrive at total

sales

Your Answer Sales potential varies with country's general level of economic activity , Market and

sales potential is based on economic forecast , Number of units that a buyer buys is

multiplied by the total number of potential buyers in that territory to arrive at total

sales

Multiple Choice Multiple Answer

Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

True/False

Question The super structure indicates ways in which company's tasks are integrated or

coordinated

Correct Answer True

Page 91: SCDL - Marketing Management

Your Answer True

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Select The Blank

Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Pure monopolist

True/False

Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Detailed version of idea stated in consumer terms

True/FalseQuestion Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions.

Correct Answer True

Your Answer True

Select The Blank

Question The demand for a product is ________ when price cut causes revenue to increase.

Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Multiple Answer

Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Discounts , Samples

Select The Blank

Page 92: SCDL - Marketing Management

Question Buyer's response in ________ method may not be applicable in other markets

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Multiple Answer

Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Select The Blank

Question ________ allowance is used to communicate about the values of the product and

special event

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Single Answer

Question The company earns an acceptable rate of return on their net sales.This profitability

objective is called:

Correct Answer Target return

Your Answer Target return

Multiple Choice Single Answer

Question It indicates the degree of differentiation

Correct Answer Structure

Your Answer Structure

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Select The Blank

Question ________ is some characteristic of people in the market that helps in dividing it.

Correct Answer Factor

Your Answer Factor

Multiple Choice Single Answer

Question Interpersonal communication is between:

Correct Answer Source and receiver

Page 93: SCDL - Marketing Management

Your Answer Source and receiver

True/False

Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

True/False

Question The demand for a specific brand within a product category is called selective demand.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Key concepts of systems view of management includes

Correct Answer Optimisation concept , Total cost concept , Cost trade-off concept

Your Answer Optimisation concept , Total cost concept , Cost trade-off concept

Select The Blank

Question Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Segmentation

Page 94: SCDL - Marketing Management

MM assgn :26: GS Kumars

True/False

Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank

Question ________ distribution is used when a small percentage of customers account for a large

part of sale.Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank

Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer

Question What is Market development?

Correct Answer Existing product-New market

Your Answer New product-New market

Multiple Choice Multiple Answer

Question Income,occupation,education, age,marital status are factors of which type of

segmentation?

Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank

Page 95: SCDL - Marketing Management

Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer

Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer

Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation mission ,

ResourcesYour Answer Strengths , Objectives, Strategies, Situation assessment, Organisation mission ,

Resources

Select The Blank

Question Competition tends to focus on ________ as a product moves through its life cycle.

Correct Answer Price

Your Answer Quality

Select The Blank

Question The onus of advertising, pricing and sales promotion policies is put on ________distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

True/False

Question Market foreacsts are available from sources like government

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Page 96: SCDL - Marketing Management

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False

Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Manufacturers offering variety of price promotions to their middlemen is called

Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank

Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple AnswerQuestion Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The BlankQuestion ________ describes a person's favourable or unfavourable action tendencies towards

object

Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide market coverage is

achieved.

Intensive distribution. Intensive distribution.

Helps in the process of matching

demand and supply.

Marketing channel Marketing channel

Page 97: SCDL - Marketing Management

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels of a

channel under one participant's

control.

Vertical integration Vertical integration

True/False

Question Logistics is an area of potentially high cost saving and improves customer satisfaction.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Decline in buying power due to price levels rising more rapidly than income is called

Correct Answer Inflation

Your Answer Inflation

True/False

Question In pure competition many sellers and buyers are there and have major effect on

demand and supply of the product's market price

Correct Answer False

Your Answer True

Select The BlankQuestion ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single AnswerQuestion This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments

Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single AnswerQuestion As a person acquires additional units of a product, the amount of satisfaction(each unit

adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer

Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Page 98: SCDL - Marketing Management

Your Answer Introductory

Select The Blank

Question ________ leads to generalisation where similar stimulus generate the same kind of

response

Correct Answer Reinforcement

Your Answer Cues

True/False

Question Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False

Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer

Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer

Page 99: SCDL - Marketing Management

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False

Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False

Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question This method enables the forecaster to take into consideration seasonal fluctuations and

long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________ flow to final buyers.

Correct Answer Title

Your Answer Title

True/False

Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Page 100: SCDL - Marketing Management

Your Answer True

Multiple Choice Single Answer

Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives It is used to forecast future values

such as sales revenue etc

Historical research Uses past experiences to find

solutions

Uses past experiences to find

solutions

Survey research Obtains data from respondents in

person

Obtains data from respondents in

person

Experimental research One factor is constant and holding

other factors

Tests hypothesis about the

relationship between dependentvariables

Page 101: SCDL - Marketing Management

MM assgn :27: GS Kumars

True/False

Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank

Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer

Question This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments

Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer

Question As a person acquires additional units of a product, the amount of satisfaction(each unit

adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer

Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Select The Blank

Question ________ leads to generalisation where similar stimulus generate the same kind of

responseCorrect Answer Reinforcement

Your Answer Cues

True/False

Page 102: SCDL - Marketing Management

Question Marketer should keep company's mission and marketing objectives in mind whilemaking pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False

Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer

Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Page 103: SCDL - Marketing Management

Your Answer Diet coke

True/False

Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Page 104: SCDL - Marketing Management

MM assgn:28: GS Kumars

True/False

Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank

Question ________ distribution is used when a small percentage of customers account for a large

part of sale.Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank

Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer

Question What is Market development?

Correct Answer Existing product-New market

Your Answer New product-New market

Multiple Choice Multiple Answer

Question Income,occupation,education, age,marital status are factors of which type of

segmentation?

Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank

Page 105: SCDL - Marketing Management

Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer

Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer

Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation mission ,

ResourcesYour Answer Strengths , Objectives, Strategies, Situation assessment, Organisation mission ,

Resources

Select The Blank

Question Competition tends to focus on ________ as a product moves through its life cycle.

Correct Answer Price

Your Answer Quality

Select The Blank

Question The onus of advertising, pricing and sales promotion policies is put on ________distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

True/False

Question Market foreacsts are available from sources like government

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Page 106: SCDL - Marketing Management

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False

Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Manufacturers offering variety of price promotions to their middlemen is called

Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank

Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple AnswerQuestion Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The BlankQuestion ________ describes a person's favourable or unfavourable action tendencies towards

object

Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide market coverage is

achieved.

Intensive distribution. Intensive distribution.

Helps in the process of matching

demand and supply.

Marketing channel Marketing channel

Page 107: SCDL - Marketing Management

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels of a

channel under one participant's

control.

Vertical integration Vertical integration

True/False

Question Logistics is an area of potentially high cost saving and improves customer satisfaction.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Decline in buying power due to price levels rising more rapidly than income is called

Correct Answer Inflation

Your Answer Inflation

True/FalseQuestion In pure competition many sellers and buyers are there and have major effect on

demand and supply of the product's market price

Correct Answer False

Your Answer True

Select The BlankQuestion ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single AnswerQuestion This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments

Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single AnswerQuestion As a person acquires additional units of a product, the amount of satisfaction(each unit

adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer

Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Page 108: SCDL - Marketing Management

Your Answer Introductory

Select The Blank

Question ________ leads to generalisation where similar stimulus generate the same kind of

response

Correct Answer Reinforcement

Your Answer Cues

True/False

Question Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False

Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer

Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer

Page 109: SCDL - Marketing Management

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False

Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False

Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question This method enables the forecaster to take into consideration seasonal fluctuations and

long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________ flow to final buyers.

Correct Answer Title

Your Answer Title

True/False

Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Page 110: SCDL - Marketing Management

Your Answer True

Multiple Choice Single Answer

Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives It is used to forecast future values

such as sales revenue etc

Historical research Uses past experiences to find

solutions

Uses past experiences to find

solutions

Survey research Obtains data from respondents in

person

Obtains data from respondents in

person

Experimental research One factor is constant and holding

other factors

Tests hypothesis about the

relationship between dependentvariables

Page 111: SCDL - Marketing Management

MM assgn :29: GS Kumars

True/FalseQuestion A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The BlankQuestion ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single AnswerQuestion This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitmentsCorrect Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer

Question As a person acquires additional units of a product, the amount of satisfaction(each unitadds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single AnswerQuestion New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Select The BlankQuestion ________ leads to generalisation where similar stimulus generate the same kind of

responseCorrect Answer Reinforcement

Your Answer Cues

True/FalseQuestion Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions.Correct Answer True

Your Answer True

Page 112: SCDL - Marketing Management

Multiple Choice Multiple AnswerQuestion Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple AnswerQuestion Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False

Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple AnswerQuestion Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/FalseQuestion "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Page 113: SCDL - Marketing Management

True/FalseQuestion In negotiated contracts, the bid selected by buyer is not necessarily the

lowest

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance , Damagedgoods allowance

True/FalseQuestion Change in company's strategy gives rise to problems necessitating a new

structure to be madeCorrect Answer True

Your Answer False

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity ,Market and sales potential is based on economic forecast , Number of unitsthat a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total salesYour Answer Sales potential varies with country's general level of economic activity ,

Market and sales potential is based on economic forecast , Number of unitsthat a buyer buys is multiplied by the total number of potential buyers inthat territory to arrive at total sales

True/False

Question Consumer behaviour is easy to understand in familiar country like India forIndians.

Correct Answer False

Your Answer True

Select The BlankQuestion Buyer's response in ________ method may not be applicable in other

marketsCorrect Answer Market tests

Your Answer Market tests

True/FalseQuestion The demand for a specific brand within a product category is called selective

demand.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Deciding on the number of intermediaries to be employed by a producer is

called:

Page 114: SCDL - Marketing Management

Correct Answer Intensity distribution

Your Answer Integral distribution

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low opportunities Fit well but low opportunities

Gap analysis Difference between desiredand projected performance

Some fit and some misfit

Corporate parenting Managing SBU's by a

corporate

Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple AnswerQuestion These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Clothing , Maruti 800 Car

Multiple Choice Single AnswerQuestion What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Select The BlankQuestion Product means the ________ and services the company offers the target

market.

Correct Answer Goods

Your Answer Value

Select The BlankQuestion Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Advertising agents

Multiple Choice Single AnswerQuestion Government units that purchase or rent goods for carrying out main

functions of government is calledCorrect Answer Government Market

Your Answer Reseller Market

Select The BlankQuestion Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

Page 115: SCDL - Marketing Management

True/FalseQuestion Consumer needs are matched with the company capabilities and goals in

marketing process.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Remind , Persuade , Inform

Multiple Choice Multiple AnswerQuestion Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Decrease in buying power , Buyer preferences

Select The BlankQuestion ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Select The BlankQuestion ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The BlankQuestion ________ exists when a few large independent firm accounts for bulk of an

industry's sales.

Correct Answer Oligopoly

Your Answer Pure oligoply

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Possession

Select The BlankQuestion Optimum marketing mix is obtained using analysis, ________,

implementation and control.Correct Answer Planning

Your Answer Planning

Page 116: SCDL - Marketing Management

Multiple Choice Multiple AnswerQuestion Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/FalseQuestion The super structure indicates ways in which company's tasks are integrated

or coordinatedCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion It sets a sales performance standard against which actual sales results can

be compared with potential salesCorrect Answer Sales forecast

Your Answer Sales forecast

Multiple Choice Single AnswerQuestion It is a paid form of non personal communication.

Correct Answer Advertising

Your Answer Advertising

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The BlankQuestion ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Match The Following

Question Correct Answer Your Answer

Product related consumercharacteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Geographic variables City, Region City, Region

True/FalseQuestion A company's pricing objectives are influenced by time and circumstances

Page 117: SCDL - Marketing Management

Correct Answer True

Your Answer True

Select The BlankQuestion Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single AnswerQuestion The company earns an acceptable rate of return on their net sales.This

profitability objective is called:Correct Answer Target return

Your Answer Profit maximisation

Multiple Choice Single AnswerQuestion It helps an organisation to cope with future by setting objectives and making

strategies to achieve themCorrect Answer Planning

Your Answer Planning

Multiple Choice Multiple AnswerQuestion These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single AnswerQuestion Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

True/FalseQuestion Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion The areas which become active after promotion budgets have been set and

funds are allocated to promotion mix elements.Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/FalseQuestion Diversification strategy involves diversifying away from their original core

businesses

Correct Answer True

Page 118: SCDL - Marketing Management

Your Answer False

Multiple Choice Single AnswerQuestion What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

Multiple Choice Multiple AnswerQuestion After the new product has passed the conceptual stages it becomes more

concrete in which stages?Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development , Marketingstrategy development

Multiple Choice Multiple AnswerQuestion Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single AnswerQuestion These are the elements of a plan that specify how objectives are to be

achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single AnswerQuestion Members of this class neither possess family status nor unusual wealth but

their primary concern is careerCorrect Answer Upper-Middle

Your Answer Upper-Middle

Multiple Choice Single AnswerQuestion It refers to the effect price changes have on quantity demanded of a product

and the firm's sales revenue.

Correct Answer Demand elasticity

Your Answer Demand elasticity

Select The BlankQuestion Demographic, cultural, political, natural etc combine to form ________

environment.Correct Answer Macro

Your Answer Macro

True/FalseQuestion "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Page 119: SCDL - Marketing Management

Your Answer True

Page 120: SCDL - Marketing Management

MM assgn :30: Deepak

True/False

Question Marketing concept provides a balance to the exchange process within the social system

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question These items are directly bought by industrial buyers from producers rather than the

middlemen

Correct Answer Expensive

Your Answer Speciality

Select The Blank

Question ________ is a broad plan of action for using an organisation's resources to accomplish a

objectiveCorrect Answer Strategy

Your Answer Strategy

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market andsales potential is based on economic forecast , Number of units that a buyer buys is

multiplied by the total number of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity , Number of units

that a buyer buys is multiplied by the total number of potential buyers in that territory

to arrive at total sales , Economic forecasts are available from industry tradeassociations

True/False

Question Marketing concept has application only in profit oriented businesses.

Correct Answer False

Your Answer False

True/False

Question Diversification strategy involves diversifying away from their original core businesses

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Page 121: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Marketer , Recipient

Multiple Choice Single Answer

Question These groups tend to informal behavoiur and there is continuous interaction among

people

Correct Answer Primary

Your Answer Reference

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Variable , Odd , Leader

Multiple Choice Single Answer

Question Which is the shortest marketing channel for an industrial product?

Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

Select The Blank

Question The demand for a product is ________ when price cut causes revenue to increase.

Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Single Answer

Question What is product development?

Correct Answer New product-Existing market

Your Answer Existing product-New market

Select The BlankQuestion Module of Flotilla strikes an optimum balance of ________ and flexibility

Correct Answer Standardisation

Your Answer Opportunities

Multiple Choice Single Answer

Question The tool used for decision making in ' The alternate futures ' scenario is

Page 122: SCDL - Marketing Management

Correct Answer Option Valuation model

Your Answer Scenario planning

Multiple Choice Multiple Answer

Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Time consuming , Sales may be inflated or deflated by sales team

Select The BlankQuestion ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Flotilla concept

True/False

Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question This data is originated by original research through observation/ enquiry

Correct Answer Primary data

Your Answer Primary data

True/False

Question Survey of buyers' intentions technique is comparatively costly and the data gathered is

of questionable value.Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition , Marginalrevenue is less than average revenue

Your Answer The additional cost of each unit of product , It ignores non price competition , Marginal

revenue is less than average revenue

Select The BlankQuestion ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Page 123: SCDL - Marketing Management

Multiple Choice Single Answer

Question What is Market Penetration?

Correct Answer Existing product-Existing market

Your Answer New product-Existing market

True/False

Question Product variety marketing presents different choices to set the companys' product apartfrom competitors.

Correct Answer True

Your Answer True

Select The Blank

Question The onus of advertising, pricing and sales promotion policies is put on ________distribution.

Correct Answer Exclusive

Your Answer Intensive

True/FalseQuestion Changes in consumer's buying patterns affects channel's horizontal and vertical

dimensions.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type of

transportation available.

The advantage is speed and

flexibility in carrying small loads.

Inventory carrying cost It increases as the quantity

ordered increases.

It is the best quality type of

transportation available.

Order processing cost It decreases as the quantity

ordered increases.

It decreases as the quantity

ordered increases.

Pipe-line It is used to transport petroleum

products to refineries.

The advantage is low cost for

heavy and bulky commodities that

have relatively a low value in

relation to weight.

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Page 124: SCDL - Marketing Management

Consumer to producer Backward communication Backward communication

True/False

Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer False

True/False

Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer False

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Short

Multiple Choice Multiple Answer

Question Senses in our body are

Correct Answer Taste , Touch , See

Your Answer Taste , Ear , Touch , See

Multiple Choice Multiple Answer

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Multiple AnswerQuestion For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party

Your Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party

Multiple Choice Multiple Answer

Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Machine

Select The Blank

Page 125: SCDL - Marketing Management

Question ________ is a bundle of physical, chemical and/or intangible attributes that has the

potential of satisfying customer wants.

Correct Answer Product

Your Answer Market mix

Multiple Choice Single Answer

Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

Select The Blank

Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

Select The Blank

Question ________ occurs when people inspite of being qualified and experienced and trained

have to settle for a low level job.

Correct Answer Underemployment

Your Answer Underemployment

Select The Blank

Question ________ allowance is used to communicate about the values of the product and special

event

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Single Answer

Question It is an approach to cost reduction in which components are studied to determine if they

can be made by cheaper methods of production

Correct Answer Product Value Analysis

Your Answer Cost Value Analysis

Multiple Choice Multiple Answer

Question Advantages of Zone pricing

Correct Answer It is used for products whose freight cost is large in relation to product's value , Buyers

in different areas pay different delivered prices

Your Answer Distant buyers pay less than the actual cost of shipping , It is used for products whosefreight cost is large in relation to product's value , Buyers in different areas pay different

delivered prices

Multiple Choice Single AnswerQuestion Mission statements for marketing oriented organisation are framed in terms of :

Page 126: SCDL - Marketing Management

Correct Answer Customer want satisfaction

Your Answer Profitability

Multiple Choice Multiple Answer

Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer One thing of value , There is time and place of agreement , Agreed upon conditions

True/FalseQuestion A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Lead time for a product is 10 days and usage rate is 6 units/day. Reorder point will be …

Correct Answer 60 units

Your Answer 1.5 units

Multiple Choice Multiple Answer

Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

Page 127: SCDL - Marketing Management

MM assgn :31: Gaurav

True/False

Question Gross margin is operating expenses + net profit.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks

Multiple Choice Multiple Answer

Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has meaning

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer

Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Select The Blank

Question Customers are brand,style and type conscious when buying ________ products.

Correct Answer Special

Your Answer Special

Select The Blank

Question ________ guides the development of advertisements and personal sales presentations.

Page 128: SCDL - Marketing Management

Correct Answer AIDA

Your Answer Advertising

Select The Blank

Question ________ is a part of the company that has a separate mission and objectives

Correct Answer SBU

Your Answer SBU

Multiple Choice Multiple Answer

Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Mechanised and automated , Quality control is tough

Multiple Choice Single Answer

Question Which is the products that potential customers do not know about it or they do not want

yet.

Correct Answer Unsought

Your Answer Unsought

True/False

Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question It helps an organisation to cope with future by setting objectives and making strategies

to achieve them

Correct Answer Planning

Your Answer Planning

Multiple Choice Single Answer

Question This method is more accurate for short term forecasts

Correct Answer Simple Trend Analysis

Your Answer Simple Trend Analysis

Select The Blank

Question ________ occurs when people inspite of being qualified and experienced and trained

have to settle for a low level job.

Correct Answer Underemployment

Your Answer Underemployment

Page 129: SCDL - Marketing Management

True/False

Question Psychogenetic needs are intense enough to motivate a person to act immediately

Correct Answer False

Your Answer True

Select The Blank

Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Sales

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Match The Following

Question Correct Answer Your Answer

This refers to the number of

product items within each product

line.

Product depth Product depth

This includes all product item's a

company offers.

Product mix Product mix

This is a group of products that

are related.

Product line. Product line.

This is the total number of

product lines.

Product breadth Product breadth

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single AnswerQuestion Marketing arises from ?

Page 130: SCDL - Marketing Management

Correct Answer Exchange

Your Answer Self production

Multiple Choice Single Answer

Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Single Answer

Question In Cost Optimisation :

Correct Answer Overall physical distribution costs are minimised

Your Answer Overall physical distribution costs are minimised

Multiple Choice Single Answer

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Multiple Choice Single Answer

Question Mission statements for marketing oriented organisation are framed in terms of :

Correct Answer Customer want satisfaction

Your Answer Profitability

Select The BlankQuestion An organisational assessment uncovers________

Correct Answer Weaknesses

Your Answer Weaknesses

Multiple Choice Multiple AnswerQuestion Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Dogs , Question marks , Stars

Multiple Choice Single Answer

Question This strategic posture invests sufficiently to stay in the race but avoids pre-maturecommitments

Correct Answer Reserve the right to play

Your Answer No-regret moves

Page 131: SCDL - Marketing Management

Multiple Choice Single Answer

Question What is Market development?

Correct Answer Existing product-New market

Your Answer Existing product-New market

Multiple Choice Single Answer

Question This distribution is necessary for most shopping and speciality goods.

Correct Answer Selective

Your Answer Selective

Select The BlankQuestion In ________ pricing buyers pay different prices under the same conditions , in the

same quantities and at the same time

Correct Answer Variable

Your Answer Variable

Multiple Choice Multiple Answer

Question What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

True/FalseQuestion Inndustrial goods are sold to end-users for personal consumption.

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Unsought

True/False

Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question This involves developing two or more market strategies for two or more market

segments

Page 132: SCDL - Marketing Management

Correct Answer Multi-segmentation

Your Answer Multi-segmentation

Multiple Choice Multiple Answer

Question Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure groups , Government stability

Your Answer Form of government adopted , Media and pressure groups , Government stability

Multiple Choice Single Answer

Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Natural resources

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Multiple Answer

Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of

consumers is easy to detect.

Your Answer Number of consumers are more , Consumers are geographically concentrated ,

Consumers buy smaller quantities

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other partyYour Answer Atleast two parties , Each party has something that might be of value to the other party

True/False

Question Services can be stored in inventory.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question It is the process of buying out the product developed by someone else

Correct Answer Acquisition

Your Answer Screening

Page 133: SCDL - Marketing Management

True/False

Question Companies have strenghts in a number of areas but their key strength are few in

number

Correct Answer True

Your Answer True

Select The Blank

Question Optimum marketing mix is obtained using analysis, ________, implementation and

control.

Correct Answer Planning

Your Answer Planning

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives It analyses consumer motives

Historical research Uses past experiences to findsolutions

Uses past experiences to findsolutions

Survey research Obtains data from respondents inperson

Obtains data from respondents inperson

Experimental research One factor is constant and holding

other factors

One factor is constant and holding

other factors

Registration

Number:200426720

Name: Gaurav

Subject: Marketing Management

Assignment StatusAs On:

25/06/2005

Result for this Assignment

Assignment Date 25/06/2005

Number of Correct Questions 35

Number of Skipped Questions 10

Number of Wrong Questions 12

Total Questions attempted 57

Total Marks obtained 78 Out of 100.

Result Pass

23.

1. Gap analysis 1. Misfit with understanding of critical success factors

2. Corporate parenting 2. Some fit and some misfit

Page 134: SCDL - Marketing Management

3. Heartland business 3. Difference between desired and projected performance

4. Ballast business 4. Managing SBU's by a corporate

5. Give the highest priority

6. Fit well but low opportunities

39.

1. Tangible sources 1. Forward communication

2. Intangible sources 2. Capital, machines,raw material

3. Consumer to producer 3. Marketing

4. Customer is the focal point in 4. Selling

5. Backward communication

6. Information, time and technology

40.

1. Inventory

carrying cost

1. It is used to transport petroleum products to refineries.

2. Order processing

cost

2. It is the best quality type of transportation available.

3. Pipe-line 3. It increases as the quantity ordered increases.

4. Air-freight 4. The advantage is speed and flexibility in carrying small loads.

5. It decreases as the quantity ordered increases.

6. The advantage is low cost for heavy and bulky commoditiesthat have relatively a low value in relation to weight.

Page 135: SCDL - Marketing Management

41.

1. Encoding 1. A means by which source communicates the message

2. Decoding 2. Interpreting the message by receiver

3. Noise 3. Consumers are selective in choosing messages they receive

4. Feedback 4. It interferes with communication process

5. Putting meaning to symbols conveyed as messages

6. Communication from receiver to sender

49.

1. Law of demand 1. Price cut causes revenue to decrease

2. Change in demand 2. More or less units are bought despite no change in

price

3. Change in quantity

demanded

3. Price cut causes revenue to increase

4. Demand elasticity 4. Effect on price due to change in quantity demandedand revenue

5. More units are demanded at lower price

6. Increase in quantity demanded due to reduction in

price

50.

Page 136: SCDL - Marketing Management

1. No control over price 1. Unsought products

2. Total control over price 2. Prestige products

3. Direct relationship between price and quality 3. Monopoly

4. Sensitivity to price differential 4. Price awareness

5. Price consciousness

6. Competitive environment

51.

1. Trade discount 1. Given for paying promptly

2. Cumulative quantity

discount

2. Discount percetage increases as the quantity

purchased increases

3. Non-cumulative quantity

discount

3. Given to induce buyers to place orders in advance

of need

4. Cash discount 4. Applies to a single order

5. Reduction in list price to channel menbers

6. Applies to multiple orders

52.

1. Only one seller and no competition permitted legally 1. Oligopoly

2. Few sellers but account for bulk of industry's sales 2. Pure oligopoly

3. Many sellers and buyers and each seller's offering is somewhat

different than others

3. Monopoly

4. Many sellers and buyers and none of them have much effect onthe total demand,supply and product's market price

4. Puremonopoly

5. Pure

competition

Page 137: SCDL - Marketing Management

6. Monopolistic

53.

1. Objectives 1. Top Management

2. Strategies 2. Middle Management

3. Policies 3. Constraints that limits the alternatives

available

4. Strategic organisational

planning

4. Lower Management

5. How to achieve objectives

6. What is to be accomplished

54.

1. Actual self concept 1. Esteem, Recognition

2. Others self concept 2. Hunger, Thirst

3. Personality 3. Stimulus

4. Biogenetic needs 4. How the person thinks others see him

5. How person views himself

6. Deference, Autonomy

Page 138: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Stage in new product development process

Select The Blank

Question Concentration on that segment of market which has the maximum numberof people is called ________

Correct Answer Market fallacy

Your Answer Target market

Multiple Choice Multiple AnswerQuestion How does 'structure' reduce internal uncertainity arising out of human

behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Forecasting , Control mechanism , Specialisation

Multiple Choice Single AnswerQuestion The traditional approach towards uncertainity is

Correct Answer Binary

Your Answer Binary

Multiple Choice Multiple Answer

Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Style

Multiple Choice Single Answer

Question It is the most influential primary reference group shaping a buyer'sbehaviour

Correct Answer Family

Your Answer Family

Multiple Choice Multiple Answer

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters

True/False

Page 139: SCDL - Marketing Management

Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Increase in buying power , Decrease in buying power , Buyer preferences

Multiple Choice Single Answer

Question Recovery stage in business cycle is also called

Correct Answer Upswing

Your Answer Slowdown

Select The Blank

Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Sales forecasting , Identifying market trends , MIS formation

True/False

Question Style of a company are the patterns of actions taken by members of top

management over a period of time

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Organisations that acquire goods and services that are sold/rented and

supplied to others

Correct Answer Industrial Market

Your Answer Reseller Market

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________ flow to

final buyers.

Correct Answer Title

Page 140: SCDL - Marketing Management

Your Answer Title

Multiple Choice Multiple Answer

Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

True/False

Question In pure competition many sellers and buyers are there and have major

effect on demand and supply of the product's market price

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Question The tool used for decision making in 'A range of futures' scenario is

Correct Answer Technology forecasting

Your Answer Analogies and pattern recognition

True/False

Question Survey of buyers' intentions technique is comparatively costly and the data

gathered is of questionable value.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question 4p's of of Marketing should be considered in conjunction with

Correct Answer 4C's

Your Answer 4C's

Multiple Choice Multiple Answer

Question Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer Low growth , High share SBUs

Match The Following

Question Correct Answer Your Answer

Exclusive Assortment Carrying the line of only one

manufacturer

Carrying the line of only one

manufacturer

Page 141: SCDL - Marketing Management

Open bid Contract awarded to lowest

bidder

Direct negotiation with one or

more companies covering

project and terms

Negotiated Contract Direct negotiation with one or

more companies coveringproject and terms

Contract awarded to lowest

bidder

Deep Assortment Carrying a product family indepth, drawing on many

producer's output

Carrying a product family indepth, drawing on many

producer's output

Multiple Choice Multiple Answer

Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Long

Multiple Choice Single Answer

Question Prosperity stage in business cycle is also called

Correct Answer Boom

Your Answer Upswing

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Response , Discrimination

True/False

Question Formal planning provides clearer performance standards.

Correct Answer True

Your Answer False

Select The BlankQuestion Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

Page 142: SCDL - Marketing Management

True/FalseQuestion Marketing channels move products from customers to manufacturer.

Correct Answer False

Your Answer False

True/False

Question Change in company's strategy gives rise to problems necessitating a newstructure to be made

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Market means:

Correct Answer People with desires , People with willingness and ability to buy , People

become customer as they are authorised to buy

Your Answer People with desires , People with willingness to buy , People with willingness

and ability to buy

Select The Blank

Question ________ is a broad plan of action for using an organisation's resources to

accomplish a objective

Correct Answer Strategy

Your Answer Mission

True/False

Question Changes in consumer's buying patterns affects channel's horizontal and

vertical dimensions.

Correct Answer True

Your Answer True

Select The Blank

Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Select The Blank

Question ________ is some characteristic of people in the market that helps in

dividing it.

Correct Answer Factor

Your Answer Segment

Match The Following

Question Correct Answer Your Answer

Page 143: SCDL - Marketing Management

Wide market coverage is

achieved.

Intensive distribution. Exclusive

Helps in the process of

matching demand and supply.

Marketing channel Marketing channel

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels

of a channel under one

participant's control.

Vertical integration Vertical integration

Multiple Choice Multiple Answer

Question Income,occupation,education, age,marital status are factors of which type of

segmentation?

Correct Answer Geographic , Demographic

Your Answer Demographic , Psychographic

Multiple Choice Single Answer

Question Decline in buying power due to price levels rising more rapidly than income

is called

Correct Answer Inflation

Your Answer Inflation

Select The Blank

Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank

Question ________ is a bundle of physical, chemical and/or intangible attributes that

has the potential of satisfying customer wants.

Correct Answer Product

Your Answer Product mix

True/False

Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question The output of Stimulus Response Model is

Correct Answer Product decision

Your Answer Rsponse

Page 144: SCDL - Marketing Management

Multiple Choice Single AnswerQuestion It is the process of influencing one's behaviour by sharing ideas, feelings and

information.

Correct Answer Communication

Your Answer Promotion

Multiple Choice Multiple AnswerQuestion Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

True/FalseQuestion In negotiated contracts, the bid selected by buyer is not necessarily the

lowest

Correct Answer True

Your Answer True

Select The BlankQuestion Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Targeting

Multiple Choice Single AnswerQuestion It is is the data which has been converted to a useful form for decision

making

Correct Answer Information

Your Answer Primary data

Page 145: SCDL - Marketing Management

MM assgn :32: Grace

Multiple Choice Single Answer

Question It is the most influential primary reference group shaping a buyer's behaviour

Correct Answer Family

Your Answer Family

True/False

Question High level of public scrutiny tends to make Govt. decisions slow.

Correct Answer True

Your Answer True

True/False

Question Product concept testing through physical presentation increase the reliability of test.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Which is the products that potential customers do not know about it or they do not want

yet.

Correct Answer Unsought

Your Answer Unsought

Multiple Choice Single Answer

Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Speciality

True/False

Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer True

Select The BlankQuestion Demographic, cultural, political, natural etc combine to form ________ environment.

Correct Answer Macro

Your Answer Macro

Multiple Choice Multiple Answer

Page 146: SCDL - Marketing Management

Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer External environment of the company , Customers , Competitors

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Sales forecasting , Identifying market trends

Select The Blank

Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

True/False

Question The key to successful new product introduction lies in a systems approach.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question The participants in a communication process are :

Correct Answer Recipient , Source

Your Answer Source , Recipient

Multiple Choice Multiple Answer

Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Practicality , Opinion , Faith

Multiple Choice Single AnswerQuestion Source credibility is :

Correct Answer Receiver's perception regarding belief on sender.

Your Answer Receiver's perception regarding belief on sender.

Multiple Choice Single AnswerQuestion The output of Stimulus Response Model is

Correct Answer Product decision

Page 147: SCDL - Marketing Management

Your Answer Product

True/False

Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Select The Blank

Question Toffees and chocolates, magazines etc are examples of ________ products

Correct Answer Impulse

Your Answer Impulse

True/False

Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

Multiple Choice Multiple AnswerQuestion What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

Select The Blank

Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

True/False

Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Page 148: SCDL - Marketing Management

Question What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Insurance

Select The Blank

Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Systems

Select The Blank

Question ________ research involves using past experiences to find solutions to marketing

problems

Correct Answer Historical

Your Answer Historical

Select The Blank

Question A change in quantity demanded of a product is caused by a change in its ________.

Correct Answer Price

Your Answer Price

Multiple Choice Single Answer

Question D in AIDA stands for :

Correct Answer Desire

Your Answer Desire

True/False

Question The demand for necessities tends to be more price elastic than the demand for luxury

products.

Correct Answer False

Your Answer False

Match The Following

Question Correct Answer Your Answer

Cash discount Given for paying promptly Given for paying promptly

Trade discount Reduction in list price to channelmenbers

Reduction in list price to channelmenbers

Cumulative quantity discount Discount percetage increases as

the quantity purchased increases

Applies to multiple orders

Non-cumulative quantity discount Applies to a single order Given to induce buyers to place

orders in advance of need

Page 149: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Correlation method , Market tests

Multiple Choice Multiple Answer

Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Emergency

Select The BlankQuestion ________ is a part of the company that has a separate mission and objectives

Correct Answer SBU

Your Answer SBU

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Multiple AnswerQuestion What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and

sales potential is based on economic forecast , Number of units that a buyer buys is

multiplied by the total number of potential buyers in that territory to arrive at total

sales

Your Answer Sales potential varies with country's general level of economic activity , Market and

sales potential is based on economic forecast , Number of units that a buyer buys ismultiplied by the total number of potential buyers in that territory to arrive at total

sales

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

True/False

Question Experimental research involves obtaining data from respondents in person, mail or byphone

Correct Answer False

Page 150: SCDL - Marketing Management

Your Answer False

Multiple Choice Single Answer

Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Multiple AnswerQuestion When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Multiple Choice Single AnswerQuestion The price cut causes large increase in quantity sold and price rise results in fall in

quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of usage Social class, Buying power

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Brand loyalty, Type of usage

Geographic variables City, Region City, Region

Select The Blank

Question ________ is a bundle of physical, chemical and/or intangible attributes that has the

potential of satisfying customer wants.

Correct Answer Product

Your Answer Product

Multiple Choice Single Answer

Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Price difference

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Page 151: SCDL - Marketing Management

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging

Select The Blank

Question Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Middlemen

Multiple Choice Single Answer

Question Mr "X" has recently been chucked out from his job and is now searching for a new

one.His unemployment is called

Correct Answer Functional

Your Answer Functional

Select The Blank

Question An organisational assessment uncovers________

Correct Answer Weaknesses

Your Answer Weaknesses

True/False

Question Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer True

Page 152: SCDL - Marketing Management

MM assgn :33: Satyajit

Select The Blank

Question ________ is an important tool for planning and controlling the firm'a activities

Correct Answer Sales ForecastYour Answer Sales Forecast

Multiple Choice Multiple Answer

Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Measurable , Accessible , ActionableMultiple Choice Single Answer

Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Match The Following

Question Correct Answer Your AnswerDemand elasticity Effect on price due to change

in quantity demanded and

revenue

Increase in quantity demanded

due to reduction in price

Law of demand More units are demanded at

lower priceEffect on price due to change in

quantity demanded and

revenue

Change in demand More or less units are bought

despite no change in pricePrice cut causes revenue to

decrease

Change in quantity demanded Increase in quantity demanded

due to reduction in price

More or less units are bought

despite no change in priceTrue/False

Question Boston consultance group Matrix focusses on future business.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Market segmentation can be done on the basis of following factorsCorrect Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery ,

Each party has something that might be of value to the other partyYour Answer Atleast two parties , Each party is capable of communication and delivery ,

Each party has something that might be of value to the other party

Multiple Choice Multiple Answer

Question Market means:

Correct Answer People with desires , People with willingness and ability to buy , People

become customer as they are authorised to buyYour Answer People with desires , People with willingness to buy , People with willingness

and ability to buy

True/False

Question Staffing function applies to all company levels irrespective of levels of

hierarchy

Correct Answer TrueYour Answer True

Multiple Choice Single Answer

Page 153: SCDL - Marketing Management

Question This involves combining two or more levels of a channel under one

participant's control.

Correct Answer Vertical integration

Your Answer Vertical integrationMultiple Choice Single Answer

Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Multiple AnswerQuestion Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Discounts , Samples

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers andnone of them have much

effect on the total

demand,supply and product's

Pure competition Oligopoly

market price

Only one seller and no

competition permitted legallyMonopoly Pure monopoly

Few sellers but account for

bulk of industry's sales

Oligopoly Monopoly

Many sellers and buyers andeach seller's offering is

somewhat different than

others

Monopolistic Pure competition

Select The Blank

Question Japan's major productivity gains are the results of social changes broughtabout by ________

Correct Answer Statistical quality control

Your Answer Statistical quality control

Select The Blank

Question The onus of advertising, pricing and sales promotion policies is put on

________ distribution.Correct Answer Exclusive

Your Answer Exclusive

Multiple Choice Multiple Answer

Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , FaithTrue/False

Question "Idea screening" stage reduces the number of ideas based on company's

criteria.

Correct Answer True

Your Answer True

Select The BlankQuestion Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Middlemen

Multiple Choice Multiple Answer

Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , ExchangeYour Answer Transaction , Transfer , Exchange

Multiple Choice Multiple Answer

Page 154: SCDL - Marketing Management

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

True/FalseQuestion Market oriented organisation do not need to prepare a marketing mix for a

product that offers few consumer benefits

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The tool used for decision making in ' The alternate futures ' scenario is

Correct Answer Option Valuation model

Your Answer Scenario planning

Multiple Choice Single Answer

Question In which stage of product life cycle , reference group influence is strong in

product and brand choiceCorrect Answer Growth

Your Answer Growth

True/False

Question Diversification strategy involves diversifying away from their original core

businesses

Correct Answer True

Your Answer TrueSelect The Blank

Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

Multiple Choice Multiple AnswerQuestion Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market targeting , Market segmentation , Market positioning

True/False

Question The demand for a specific brand within a product category is called selective

demand.Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Put the stages of adoption process in order

Correct Answer Awareness, interest, evaluation, trial, adoption

Your Answer Awareness, interest, evaluation, trial, adoptionSelect The Blank

Question An organisational assessment uncovers________

Correct Answer Weaknesses

Your Answer Weaknesses

Multiple Choice Single Answer

Question Marketer has no control over setting the price in which type of marketstructure?

Correct Answer Competition

Your Answer Competition

Multiple Choice Single Answer

Question Organisations that acquire goods and services that are sold/rented and

supplied to othersCorrect Answer Industrial Market

Your Answer Industrial Market

Multiple Choice Single Answer

Question A superior product is priced at

Correct Answer Above market level

Your Answer Price elasticMultiple Choice Multiple Answer

Question Total cost concept includes

Page 155: SCDL - Marketing Management

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

True/False

Question Product, place and promotion elements in the marketing mix are viewed ascost factors.

Correct Answer True

Your Answer True

True/False

Question After sales service is provided in a customer orirnted firmCorrect Answer True

Your Answer True

Multiple Choice Single Answer

Question This objective lends a firm to set a low price to force inefficient rivals out of the

industry

Correct Answer Shake outYour Answer Price stabilisation

Select The Blank

Question ________ is a broad plan of action for using an organisation's resources to

accomplish a objective

Correct Answer Strategy

Your Answer Strategy

Multiple Choice Single AnswerQuestion Government units that purchase or rent goods for carrying out main functions

of government is called

Correct Answer Government Market

Your Answer Government Market

Select The BlankQuestion ________ guides the development of advertisements and personal sales

presentations.

Correct Answer AIDA

Your Answer AIDA

Multiple Choice Multiple Answer

Question Limitations of Traditional cost accounting areCorrect Answer Assumes factory as an isolated entity , It measures only the cost of producing

Your Answer Assumes factory as an isolated entity , It measures only the cost of producing

True/False

Question Marketing strategies are developed to support broad marketing objectives

Correct Answer True

Your Answer TrueMultiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Supplier mix

Select The Blank

Question The benefits of a change in process are defined in terms of ________ costsavings

Correct Answer Labour

Your Answer Labour

True/False

Question Marketing involves a backward communication from consumer to producer

Correct Answer TrueYour Answer True

Multiple Choice Single Answer

Question What involves review of projected sales, costs and profits.

Correct Answer Business analysis

Your Answer Business analysis

Select The BlankQuestion ________ of physical distribution activities increases it's productivity as well

as of manufacturer.

Page 156: SCDL - Marketing Management

Correct Answer Automation

Your Answer Automation

Select The Blank

Question Messages are made of ________Correct Answer Symbols

Your Answer Symbols

Page 157: SCDL - Marketing Management

MM assgn :34: Satyajit

Select The Blank

Question The cost of warehousing, transportation, inventory and handling products

together constitutes ________ concept.Correct Answer Total cost

Your Answer Total cost

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________ flow to final

buyers.Correct Answer Title

Your Answer Title

Multiple Choice Multiple Answer

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , MethodologyMultiple Choice Multiple Answer

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Laggards

Multiple Choice Single Answer

Question What is diversification?

Correct Answer New product-New marketYour Answer New product-New market

Select The Blank

Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Pure monopolistSelect The Blank

Question ________ occurs when people inspite of being qualified and experienced and

trained have to settle for a low level job.

Correct Answer Underemployment

Your Answer Underemployment

Select The BlankQuestion Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Single Answer

Question Maximum number of new product ideas come from

Correct Answer Internal sourcesYour Answer Internal sources

Multiple Choice Single Answer

Question Producer--->Wholesaler--->Retalier--->Consumer is a common channel for :

Correct Answer Chocolates

Your Answer Chocolates

Multiple Choice Multiple AnswerQuestion When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Multiple Choice Multiple Answer

Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , WeightYour Answer Complexity , Perishability , Weight

Select The Blank

Question Customers are brand,style and type conscious when buying ________

products.

Correct Answer Special

Your Answer SpecialMultiple Choice Single Answer

Question This discount is offered to customers to encourage them to remain loyal

Page 158: SCDL - Marketing Management

buyers

Correct Answer Quantity discount

Your Answer Trade discount

True/FalseQuestion Pricing strategies change over the life cycle of the product

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Uses of Market research are:Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Multiple Choice Single Answer

Question When the quantity bought remains steady regardless of change in price, it is

called

Correct Answer Price inelasticYour Answer Price elastic

Multiple Choice Multiple Answer

Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Promotional allowance

Select The Blank

Question Toffees and chocolates, magazines etc are examples of ________ productsCorrect Answer Impulse

Your Answer Impulse

True/False

Question Buyers are geographically concentrated in the consumer market.

Correct Answer FalseYour Answer False

Multiple Choice Single Answer

Question It is the process of selecting people for company positions and developing

skills and abilities for assignments in the company

Correct Answer Staffing

Your Answer StaffingTrue/False

Question The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Commercial sources have following sourcesCorrect Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Mass media

True/False

Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer FalseMatch The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives It analyses consumer motives

Historical research Uses past experiences to find

solutions

Uses past experiences to findsolutions

Survey research Obtains data from

respondents in person

It is used to forecast future

values such as sales revenue

etcExperimental research One factor is constant and

holding other factors

Page 159: SCDL - Marketing Management

Tests hypothesis about the

relationship between

dependent variables

Select The BlankQuestion A speciality product is ________ intensively distributed than a shopping

product

Correct Answer Less

Your Answer Less

Multiple Choice Single AnswerQuestion This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Selective

True/False

Question Experimental research involves obtaining data from respondents in person,

mail or by phoneCorrect Answer False

Your Answer False

Multiple Choice Single Answer

Question D in AIDA stands for :

Correct Answer Desire

Your Answer Demand

True/FalseQuestion Companies have strenghts in a number of areas but their key strength are few

in number

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion What are psychogenetic needs

Correct Answer Belonging , Recognition

Your Answer Belonging , Recognition

Select The Blank

Question Product ________ plays a major role in distribution strategy.

Correct Answer AwarenessYour Answer Awareness

Multiple Choice Multiple Answer

Question Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Dogs , Stars , Cash cowsCash cowsc

True/FalseQuestion Group influence is weak both in product and brand choice in Decline stage of

Product life cycle

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Members of this group perform unskilled work and are poorly paid. They fallnear the poverty line

Correct Answer Upper-Lower

Your Answer Upper-Lower

Multiple Choice Single Answer

Question The traditional approach towards uncertainity is

Correct Answer BinaryYour Answer Binary

Multiple Choice Single Answer

Question Groups having a direct influence on a person are called

Correct Answer Membership groups

Your Answer Membership groups

Multiple Choice Multiple AnswerQuestion Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation

Page 160: SCDL - Marketing Management

mission , Resources

Your Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation

mission , Resources

Multiple Choice Multiple AnswerQuestion The external sources of Primary data are :

Correct Answer Retailer , Wholesaler , Libraries

Your Answer Retailer , Wholesaler , Libraries

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the other party?Correct Answer Behavioural

Your Answer Behavioural

True/False

Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer TrueSelect The Blank

Question Product means the ________ and services the company offers the target

market.

Correct Answer Goods

Your Answer Goods

True/False

Question Product concept testing through physical presentation increase the reliabilityof test.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question What are the stages in new product development ?Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank

Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer TimeMatch The Following

Question Correct Answer Your Answer

Wide market coverage is

achieved.

Intensive distribution. Intensive distribution.

Helps in the process ofmatching demand and supply.

Marketing channel Marketing channel

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levelsof a channel under one

participant's control.

Vertical integration Vertical integration

True/False

Question Augmented product includes the actual product plus any additional services

such as maintenance, intallation etc.Correct Answer True

Your Answer True

Page 161: SCDL - Marketing Management

MM assgn :35: Mani

Select The Blank

Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Match The Following

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in

quantity demanded and revenue

Effect on price due to change in

quantity demanded and revenue

Law of demand More units are demanded at lower

price

More units are demanded at lower

price

Change in demand More or less units are bought

despite no change in price

More or less units are bought

despite no change in price

Change in quantity demanded Increase in quantity demandeddue to reduction in price

Increase in quantity demanded dueto reduction in price

Multiple Choice Multiple Answer

Question Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Dogs , Question marks

Select The Blank

Question Skimming pricing involves________ risk.

Correct Answer Low

Your Answer Low

True/False

Question The demand for necessities tends to be more price elastic than the demand

for luxury products.Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question " When to order" is called

Correct Answer Re-order point

Your Answer Re-order point

Select The Blank

Question ________ routinely performs all functions on recurrent, internal and

external data

Page 162: SCDL - Marketing Management

Correct Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

Multiple Choice Multiple Answer

Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False

Question Marketing concept provides a balance to the exchange process within the

social systemCorrect Answer True

Your Answer True

Select The Blank

Question ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Competition

Multiple Choice Multiple AnswerQuestion These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Clothing , Cement

Multiple Choice Single Answer

Question The price cut causes large increase in quantity sold and price rise results infall in quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

True/False

Question Companies apply a variety of price adjustment strategies to account for

differences in customer segments and situations.Correct Answer True

Your Answer True

Page 163: SCDL - Marketing Management

Multiple Choice Multiple AnswerQuestion After the new product has passed the conceptual stages it becomes more

concrete in which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

Select The Blank

Question ________cost accounting measures the cost of producing and ignores thecost of non-producing

Correct Answer Traditional

Your Answer Traditional

Multiple Choice Multiple Answer

Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Exposure , Not accurate , Time consuming

True/False

Question Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion It is the process of selecting people for company positions and developing

skills and abilities for assignments in the company

Correct Answer Staffing

Your Answer Staffing

Multiple Choice Single Answer

Question It is the series of marketing institutions that help in moving the productfrom producer to the ultimate user.

Correct Answer Marketing channel

Your Answer Marketing channel

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Page 164: SCDL - Marketing Management

Your Answer Population , Increase in buying power

Multiple Choice Single Answer

Question Pricing that enables sales people to tailor their prices to a prospect's

situation is called

Correct Answer Price shading

Your Answer Price shading

Multiple Choice Single Answer

Question Recovery stage in business cycle is also called

Correct Answer Upswing

Your Answer Upswing

Select The Blank

Question For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer Standard

Multiple Choice Single Answer

Question Quantity discrepancy for a convenience product in a marketing channel is

adjusted by :

Correct Answer Retailer

Your Answer Retailer

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery ,

Each party has something that might be of value to the other partyYour Answer Atleast two parties , Each party is capable of communication and delivery ,

Each party has something that might be of value to the other party

True/FalseQuestion Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

True/False

Page 165: SCDL - Marketing Management

Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Members of this group are average white and blue collar workers who aimfor better living

Correct Answer Middle class

Your Answer Middle class

Multiple Choice Multiple AnswerQuestion The areas which become active after promotion budgets have been set and

funds are allocated to promotion mix elements.

Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False

Question Internal records such as sales reports, cost and accounting information are

expensive to obtain.

Correct Answer False

Your Answer False

Select The Blank

Question The cost of warehousing, transportation, inventory and handling products

together constitutes ________ concept.

Correct Answer Total cost

Your Answer Total cost

Multiple Choice Multiple Answer

Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , Faith

Select The Blank

Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Page 166: SCDL - Marketing Management

Your Answer Short

Match The Following

Question Correct Answer Your Answer

Correlation method Historical data Historical data

Market forecast Industry trade associations Industry trade associations

Economic forecast Government Government

Sales forecast Sales volume Sales volume

Multiple Choice Single AnswerQuestion The most common criteria for classifying products is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Select The Blank

Question Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Middlemen

Multiple Choice Single Answer

Question This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Intensive

True/False

Question Publicity is news carried in the mass media about a firm and its products,

policies or actions.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

True/False

Question Correlation methods is also used to supplement other techniques.

Page 167: SCDL - Marketing Management

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

Multiple Choice Multiple Answer

Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition

, Marginal revenue is less than average revenueYour Answer The additional cost of each unit of product , It ignores non price competition

, Marginal revenue is less than average revenue

Multiple Choice Single Answer

Question This allows a marketer to adjust the actual price a customer pays for new

product without reducing it's list price

Correct Answer Trade-in allowance

Your Answer Trade-in allowance

Page 168: SCDL - Marketing Management

1

MM assgn:36: Rajesh

Select The Blank

Question In ________ pricing buyers pay different prices under the same conditions , in thesame quantities and at the same time

Correct Answer Variable

Your Answer Variable

Multiple Choice Multiple AnswerQuestion Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Not accurate , Time consuming , Sales may be inflated or deflated by sales team ,

Exposure

Multiple Choice Single Answer

Question They are homogeneous and enduring divisions in a society which are hierarchically

ordered and his members have similar interests and behaviour

Correct Answer Social class

Your Answer Social class

Multiple Choice Single Answer

Question It focusses on one or more selected market segments and develops separate marketing

mix for each segment

Correct Answer Target Marketing

Your Answer Market Segmentation

Multiple Choice Single Answer

Question D in AIDA stands for :

Correct Answer Desire

Your Answer Deduction

Multiple Choice Single Answer

Question This forecasting method is based on the opinion of company's officers

Correct Answer Executive Judgement

Your Answer Mass Marketing

True/False

Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer False

Page 169: SCDL - Marketing Management

2

Select The BlankQuestion The demand for a product is ________ when price cut causes revenue to increase.

Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Multiple Answer

Question Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market targeting , Market segmentation , Market positioning , Marketing mix

True/False

Question "To increase the market share of our product" .Is it a well defined objective?

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Types of Organisational Market

Correct Answer Government market , Reseller market , Industrial market

Your Answer Reseller market , Industrial market , Consumer market , Government market

Select The Blank

Question Skimming pricing involves________ risk.

Correct Answer Low

Your Answer High

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party

Your Answer Atleast one party , Atleast two parties , Each party is capable of communication anddelivery , Each party has something that might be of value to the other party

Multiple Choice Single Answer

Question The price cut causes large increase in quantity sold and price rise results in fall in

quantity sold. This demand is calledCorrect Answer Price elastic

Your Answer Price inelastic

Select The Blank

Page 170: SCDL - Marketing Management

3

Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Systems approach

Multiple Choice Single Answer

Question The tool used for decision making in ' The alternate futures ' scenario is

Correct Answer Option Valuation model

Your Answer Non-linear dynamic model

Select The Blank

Question The cost of warehousing, transportation, inventory and handling products together

constitutes ________ concept.

Correct Answer Total cost

Your Answer Variable cost

Multiple Choice Multiple Answer

Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns ofconsumers is easy to detect.

Your Answer Number of consumers are more , Consumers are geographically concentrated ,

Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

Multiple Choice Multiple AnswerQuestion Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Dependable , Actionable , Measurable , Accessible

Multiple Choice Single Answer

Question Major components of marketing mix are :

Correct Answer Product

Your Answer Personal selling

True/False

Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer

Question These products move through short channels:

Page 171: SCDL - Marketing Management

4

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Clothing , Maruti 800 Car , Cement

Multiple Choice Multiple Answer

Question A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Input and output , Objectives , Process and feedback , Profits

Select The Blank

Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Modern Accounting

Multiple Choice Single Answer

Question It is a reduction in list price granted to channel members for performing marketing

functions

Correct Answer Trade discount

Your Answer Trade discount

True/False

Question Communicating with middlemen requires information which is different to the

information required in communicating with the final buyers.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Mission statements for marketing oriented organisation are framed in terms of :

Correct Answer Customer want satisfaction

Your Answer Profitability

Multiple Choice Single Answer

Question Pricing that enables sales people to tailor their prices to a prospect's situation is called

Correct Answer Price shading

Your Answer Price shading

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Page 172: SCDL - Marketing Management

5

Your Answer Damaged goods , Inventory obsolescence , Customer satisfaction , Transportation

Match The Following

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in

quantity demanded and revenue

Price cut causes revenue to

decrease

Law of demand More units are demanded at lower

price

More or less units are bought

despite no change in price

Change in demand More or less units are boughtdespite no change in price

Effect on price due to change inquantity demanded and revenue

Change in quantity demanded Increase in quantity demandeddue to reduction in price

More units are demanded at lowerprice

Multiple Choice Single Answer

Question The tool used for decision making in 'A range of futures' scenario is

Correct Answer Technology forecasting

Your Answer Game theory

Select The Blank

Question ________ directs the flow of goods and services from the producer to the ultimate

consumer

Correct Answer Marketing

Your Answer Production

Select The Blank

Question ________ routinely performs all functions on recurrent, internal and external data

Correct Answer Recurrent data system(RDS)

Your Answer Non-recurrent data system(NDS)

Multiple Choice Multiple Answer

Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Technology , Machine , Time

Multiple Choice Multiple Answer

Question For a low involvement regular purchase product, consumer goes through what all

stages of buying process

Correct Answer Need recognition , Purchase decision

Your Answer Need recognition , Information research , Evaluation of alternatives , Purchase decision

Select The Blank

Page 173: SCDL - Marketing Management

6

Question Customers are brand,style and type conscious when buying ________ products.

Correct Answer Special

Your Answer Special

True/False

Question Diversification strategy involves diversifying away from their original core businesses

Correct Answer True

Your Answer True

Select The Blank

Question ________ is some characteristic of people in the market that helps in dividing it.

Correct Answer Factor

Your Answer Factor

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Multiple Choice Multiple Answer

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Total cost , Fixed cost , Variable cost , Marginal cost

True/False

Question Product development includes starting another business or buy businesses outside of

their current line.

Correct Answer False

Your Answer False

True/False

Question Inndustrial goods are sold to end-users for personal consumption.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Research design is classified as :

Page 174: SCDL - Marketing Management

7

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Select The Blank

Question The benefits of a change in process are defined in terms of ________ cost savings

Correct Answer Labour

Your Answer Infrastructure

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of usage City, Region

Demographic Age, Sex Social class, Buying power

Psychographic Social class, Lifestyle Poulation density, Education

Geographic variables City, Region Age, Sex

True/False

Question Systems are formal and informal rules and regulations that complements the companystructure

Correct Answer True

Your Answer False

True/False

Question Market segmentation is the decision to identify different groups that compose the

market and to develop specific product for each of these groups.

Correct Answer False

Your Answer True

Page 175: SCDL - Marketing Management

1

MM assgn :37: Rajesh

True/False

Question Product variety marketing presents different choices to set the companys' product apartfrom competitors.

Correct Answer True

Your Answer False

True/FalseQuestion Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion It is a reduction in list price that helps marketer to adjust actual price without changing

published list prices

Correct Answer Discounts

Your Answer Discounts

Multiple Choice Multiple AnswerQuestion Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Time series analysis , Correlation method , Market tests

Multiple Choice Single Answer

Question These groups tend to informal behavoiur and there is continuous interaction amongpeople

Correct Answer Primary

Your Answer Reference

Multiple Choice Multiple AnswerQuestion The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Customer , Source , Marketer , Recipient

Multiple Choice Single Answer

Question " When to order" is called

Correct Answer Re-order point

Your Answer EOQ

Page 176: SCDL - Marketing Management

2

Match The Following

Question Correct Answer Your Answer

Feedback Communication from receiver to

sender

Interpreting the message by

receiver

Encoding Putting meaning to symbols

conveyed as messages

It interferes with communication

process

Decoding Interpreting the message by

receiver

Consumers are selective in

choosing messages they receive

Noise It interferes with communication

process

Putting meaning to symbols

conveyed as messages

Multiple Choice Single Answer

Question Higher the perceived quality of the product, higher will be the perceived price. Such

products are called:

Correct Answer Prestige

Your Answer Shopping

Select The Blank

Question ________ is an important tool for planning and controlling the firm'a activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

True/False

Question Distribution costs are low when intermediaries are used in the channel.

Correct Answer True

Your Answer False

Select The BlankQuestion ________cost accounting measures the cost of producing and ignores the cost of non-

producing

Correct Answer Traditional

Your Answer Traditional

Multiple Choice Single Answer

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Multiple Choice Multiple AnswerQuestion Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Page 177: SCDL - Marketing Management

3

Your Answer One market mix for target market , Number of pricing strategies , One distribution andpromotion strategy , Inventory and distribution costs are high

True/False

Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer False

Select The Blank

Question ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Acquisition

Select The Blank

Question ________ occurs when people inspite of being qualified and experienced and trained

have to settle for a low level job.

Correct Answer Underemployment

Your Answer Deflation

True/False

Question Companies apply a variety of price adjustment strategies to account for differences in

customer segments and situations.

Correct Answer True

Your Answer False

Select The Blank

Question ________ leads to generalisation where similar stimulus generate the same kind ofresponse

Correct Answer Reinforcement

Your Answer Response

Multiple Choice Multiple Answer

Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer One thing of value , There is time and place of agreement , Two things of value ,

Agreed upon conditions

Multiple Choice Multiple Answer

Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Debt , Risk , Equity , Return

Page 178: SCDL - Marketing Management

4

Multiple Choice Multiple Answer

Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Lower price , Greater utility , Complexity , Compatability with society

Multiple Choice Single Answer

Question As a person acquires additional units of a product, the amount of satisfaction(each unit

adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of demand

Select The Blank

Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Break even cost

Select The Blank

Question ________ planning determines the number , location and ownership of warehouses.

Correct Answer Warehouse

Your Answer Storage

Multiple Choice Multiple AnswerQuestion What are psychogenetic needs

Correct Answer Belonging , Recognition

Your Answer Belonging , Hunger , Thirst , Recognition

Multiple Choice Multiple AnswerQuestion Product characteristics that influence channel selection are

Correct Answer Weight , Complexity , Perishability

Your Answer Complexity , Perishability , Weight , Buyer wants for a specific product

Multiple Choice Single Answer

Question When the quantity bought remains steady regardless of change in price, it is called

Correct Answer Price inelastic

Your Answer Price elastic

Select The Blank

Page 179: SCDL - Marketing Management

5

Question Demographic, cultural, political, natural etc combine to form ________ environment.

Correct Answer Macro

Your Answer Internal

Multiple Choice Single Answer

Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Introductory

True/False

Question Product concept testing through physical presentation increase the reliability of test.

Correct Answer True

Your Answer False

Match The Following

Question Correct Answer Your Answer

Correlation method Historical data Industry trade associations

Market forecast Industry trade associations Market potential

Economic forecast Government Sales potential

Sales forecast Sales volume Historical data

Multiple Choice Single Answer

Question In this market, organisation acquires goods for the purpose of renting to others at profit

Correct Answer Reseller Market

Your Answer Government Market

Multiple Choice Multiple Answer

Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Less dogs , Few stars , More stars

Select The Blank

Question Concentration on that segment of market which has the maximum number of people is

called ________

Correct Answer Market fallacy

Page 180: SCDL - Marketing Management

6

Your Answer Market differentiation

True/False

Question Staffing function applies to all company levels irrespective of levels of hierarchy

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer

Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition , Marginal

revenue is less than average revenue

Your Answer The additional cost of each unit of product , It ignores non price competition , Marginalrevenue is less than average revenue , It is useful for new products

Multiple Choice Single Answer

Question The company earns an acceptable rate of return on their net sales.This profitability

objective is called:Correct Answer Target return

Your Answer Target return

True/False

Question Survey of buyers' intentions technique is comparatively costly and the data gathered isof questionable value.

Correct Answer True

Your Answer False

True/False

Question The demand for necessities tends to be more price elastic than the demand for luxuryproducts.

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments

Correct Answer Reserve the right to play

Your Answer Adapters

Multiple Choice Multiple Answer

Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Services , Emergency

Page 181: SCDL - Marketing Management

7

Multiple Choice Single Answer

Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Bust

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power , Decrease in buying power , Buyer preferences

True/False

Question Experimental research involves obtaining data from respondents in person, mail or by

phone

Correct Answer False

Your Answer False

Select The Blank

Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Select The Blank

Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Information

Page 182: SCDL - Marketing Management

1

MM assgn :38: Rajesh

Select The Blank

Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Select The Blank

Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Match The Following

Question Correct Answer Your Answer

Biogenetic needs Hunger, Thirst Hunger, Thirst

Actual self concept How person views himself How person views himself

Others self concept How the person thinks others see

him

How the person thinks others see

him

Personality Deference, Autonomy Deference, Autonomy

Select The BlankQuestion Module of Flotilla strikes an optimum balance of ________ and flexibility

Correct Answer Standardisation

Your Answer Strengths

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Multiple Choice Multiple Answer

Page 183: SCDL - Marketing Management

2

Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

True/False

Question MIS provides marketers with the right amount and type of information in a timely fashion.

Correct Answer True

Your Answer True

Select The Blank

Question ________ allowance is used to communicate about the values of the product and special

event

Correct Answer Promotion

Your Answer Trade

Select The Blank

Question A change in quantity demanded of a product is caused by a change in its ________.

Correct Answer Price

Your Answer Sales

Multiple Choice Single Answer

Question In which stage of Product life cycle, brand choice is heavily influenced by reference group

Correct Answer Maturity

Your Answer Maturity

Multiple Choice Single Answer

Question Safety stock available with a company is 200 units and seasonal stock is 150 units. The

usage rate of the product is 5 units/day and lead time is of 10 days. Calculate the basic

stock.

Correct Answer 400 units

Your Answer 400 units

Multiple Choice Single Answer

Question It helps an organisation to cope with future by setting objectives and making strategies to

Page 184: SCDL - Marketing Management

3

achieve them

Correct Answer Planning

Your Answer Planning

Multiple Choice Single Answer

Question The organisation focusses attention on one market segment and develops one marketing

mix for that segment.This is known as :Correct Answer Concentration

Your Answer Concentration

Multiple Choice Single Answer

Question "Image building" objectives are common in which type of market structure?

Correct Answer Oligopoly

Your Answer Competition

True/False

Question Changes in company structure also necessitates changes in the systems in various

degreesCorrect Answer True

Your Answer True

Select The Blank

Question ________ is a modern plant consisting of modules centered around a stage in theproduction process

Correct Answer Flotilla concept

Your Answer Flotilla concept

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Mass media , Sales persons

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False

Question Marketer should keep company's mission and marketing objectives in mind while making

pricing decisions.

Page 185: SCDL - Marketing Management

4

Correct Answer True

Your Answer True

True/False

Question Internal records such as sales reports, cost and accounting information are expensive to

obtain.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Senses in our body are

Correct Answer Taste , Touch , See

Your Answer Taste , Touch , See

Select The Blank

Question More ________ is involved in sales to industrial buyers than consumers

Correct Answer Money

Your Answer Money

True/False

Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Short

Select The Blank

Question Competition tends to focus on ________ as a product moves through its life cycle.

Correct Answer Price

Your Answer Price

Multiple Choice Single AnswerQuestion It is the series of marketing institutions that help in moving the product from producer to

the ultimate user.

Correct Answer Marketing channel

Page 186: SCDL - Marketing Management

5

Your Answer Distribution

Match The Following

Question Correct Answer Your Answer

Wide market coverage is achieved. Intensive distribution. Intensive distribution.

Helps in the process of matching

demand and supply.

Marketing channel Marketing channel

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels of a

channel under one participant'scontrol.

Vertical integration Vertical integration

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________ flow to final buyers.

Correct Answer Title

Your Answer Title

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

Multiple Choice Single Answer

Question Organisations that acquire goods and services that are sold/rented and supplied to others

Correct Answer Industrial Market

Your Answer Reseller Market

True/False

Question High level of public scrutiny tends to make Govt. decisions slow.

Correct Answer True

Your Answer True

True/FalseQuestion Group influence is weak both in product and brand choice in Decline stage of Product life

cycle

Correct Answer True

Your Answer True

Page 187: SCDL - Marketing Management

6

Multiple Choice Multiple AnswerQuestion What are variable costs?

Correct Answer Material , Labour

Your Answer Electricity , Telephone , Material

Select The Blank

Question ________ distribution is used when a small percentage of customers account for a largepart of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False

Question Publicity is news carried in the mass media about a firm and its products, policies oractions.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion After the new product has passed the conceptual stages it becomes more concrete in

which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

Multiple Choice Multiple AnswerQuestion Income,occupation,education, age,marital status are factors of which type of

segmentation?

Correct Answer Geographic , Demographic

Your Answer Geographic , Demographic

Multiple Choice Single Answer

Question In this pricing, prices are set high to benefit from the price quality relationship that exists

in many consumer's mind

Correct Answer Prestige pricing

Your Answer Prestige pricing

True/False

Page 188: SCDL - Marketing Management

7

Question Formal planning provides clearer performance standards.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question This strategic posture takes the current industry structure and its future evolution as

given and then react to the opportunities the market offersCorrect Answer Adapters

Your Answer Shapers

True/False

Question Rise and fall of interest rates has a major effect on consumer's decision to buy productson credit

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Single Answer

Question Which is the products that potential customers do not know about it or they do not wantyet.

Correct Answer Unsought

Your Answer Unsought

Multiple Choice Multiple AnswerQuestion How does 'structure' reduce internal uncertainity arising out of human behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Forecasting , Control mechanism , Departmentalisation

Page 189: SCDL - Marketing Management

Score Card

Registration

Number:200406186

Name: Mayur Halakatti

Subject: Marketing Management

Assignment StatusAs On:

10/08/2005

Result for this Assignment

Assignment Date 10/08/2005

Number of Correct Questions 44

Number of Skipped Questions 1

Number of Wrong Questions 3

Total Questions attempted 48

Total Marks obtained 96 Out of 100.

Result Pass

Click here to view the list of attempted question and answers.

MM assgn :39: Mayur

Multiple Choice Single Answer

Question Safety stock available with a company is 200 units and seasonal stock is 150 units. The

usage rate of the product is 5 units/day and lead time is of 10 days. Calculate the basic

stock.

Correct Answer 400 units

Your Answer 400 units

Multiple Choice Single Answer

Question It is that element of a plan that specifies what is to be accomplished

Correct Answer Objectives

Your Answer Objectives

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

Page 190: SCDL - Marketing Management

True/FalseQuestion Marketing concept has application only in profit oriented businesses.

Correct Answer False

Your Answer False

Select The Blank

Question Buyer's response in ________ method may not be applicable in other markets

Correct Answer Market tests

Your Answer Market tests

Select The Blank

Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

Multiple Choice Multiple Answer

Question After the new product has passed the conceptual stages it becomes more concrete in

which stages?Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

Multiple Choice Single Answer

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Multiple Choice Multiple Answer

Question What are psychogenetic needs

Correct Answer Belonging , Recognition

Your Answer Belonging , Recognition

Multiple Choice Single Answer

Question This portfolio involves major capital investments which will result in either large pay offs

or large losses

Correct Answer Big bets

Your Answer Big bets

Select The Blank

Question ________ guides the development of advertisements and personal sales presentations.

Page 191: SCDL - Marketing Management

Correct Answer AIDA

Your Answer AIDA

True/False

Question Consumption is shaped by the stage of family life cycle

Correct Answer True

Your Answer True

True/False

Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

True/False

Question Changes in consumer's buying patterns affects channel's horizontal and vertical

dimensions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Fixed cost , Variable cost

True/False

Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Select The Blank

Question ________ is an important tool for planning and controlling the firm'a activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Multiple Choice Multiple AnswerQuestion Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Transfer , Exchange

Page 192: SCDL - Marketing Management

Select The Blank

Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single AnswerQuestion In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Single Answer

Question Members of this group are average white and blue collar workers who aim for better

living

Correct Answer Middle class

Your Answer Lower-Upper

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type of

transportation available.

It is the best quality type of

transportation available.

Inventory carrying cost It increases as the quantity

ordered increases.

It increases as the quantity

ordered increases.

Order processing cost It decreases as the quantity

ordered increases.

It decreases as the quantity

ordered increases.

Pipe-line It is used to transport petroleum

products to refineries.

It is used to transport petroleum

products to refineries.

Select The Blank

Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Page 193: SCDL - Marketing Management

Your Answer Diet coke

Select The Blank

Question ________ is some characteristic of people in the market that helps in dividing it.

Correct Answer Factor

Your Answer Factor

True/False

Question Formal planning provides clearer performance standards.

Correct Answer True

Your Answer True

True/FalseQuestion Psychogenetic needs are intense enough to motivate a person to act immediately

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Multiple Choice Multiple Answer

Question Market means:

Correct Answer People with desires , People with willingness and ability to buy , People become

customer as they are authorised to buyYour Answer People with desires , People with willingness and ability to buy , People become

customer as they are authorised to buy

Select The Blank

Question ________ is synonymous with non-recurrent data system(RDS)

Correct Answer Market research

Your Answer Market research

Multiple Choice Multiple Answer

Question What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

Select The Blank

Page 194: SCDL - Marketing Management

Question ________ is a bundle of physical, chemical and/or intangible attributes that has thepotential of satisfying customer wants.

Correct Answer Product

Your Answer Product

Select The Blank

Question ________ method is suitable for products with a stable demand pattern

Correct Answer Simple trend analysis

Your Answer Simple trend analysis

Multiple Choice Single Answer

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Single Answer

Question It is a reduction in list price that helps marketer to adjust actual price without changing

published list prices

Correct Answer Discounts

Your Answer Discounts

True/False

Question Marketing concept provides a balance to the exchange process within the social system

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Exposure , Not accurate , Time consuming

Multiple Choice Single Answer

Question This method is more accurate for short term forecasts

Correct Answer Simple Trend Analysis

Your Answer Simple Trend Analysis

True/FalseQuestion Gross margin is operating expenses + net profit.

Correct Answer True

Page 195: SCDL - Marketing Management

Your Answer True

True/False

Question High level of public scrutiny tends to make Govt. decisions slow.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Insurance , Generator back up

Multiple Choice Multiple Answer

Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Lower price , Greater utility , Compatability with society

Multiple Choice Single AnswerQuestion What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Detailed version of idea stated in consumer terms

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

Multiple Choice Multiple Answer

Question How does 'structure' reduce external uncertainity arising out of human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting

Multiple Choice Multiple AnswerQuestion A business is a system consisting of following elements

Page 196: SCDL - Marketing Management

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Input and output , Objectives , Process and feedback

Page 197: SCDL - Marketing Management

- 1 – mm assgn :40:

MM assgn :40: Saikat

True/False

Question Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Slowdown

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Systems approach

Multiple Choice Multiple Answer

Question Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer High growth , Low share SBUs

True/False

Question Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Higher the perceived quality of the product, higher will be the perceived price. Such

products are called:

Correct Answer Prestige

Your Answer Prestige

Multiple Choice Single AnswerQuestion Quantity discrepancy for a convenience product in a marketing channel is adjusted by :

Correct Answer Retailer

Your Answer Retailer

Page 198: SCDL - Marketing Management

- 2 – mm assgn :40:

Select The BlankQuestion Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Multiple Choice Single Answer

Question This forecasting method is based on the opinion of company's officers

Correct Answer Executive Judgement

Your Answer Executive Judgement

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question It is the most influential primary reference group shaping a buyer's behaviour

Correct Answer Family

Your Answer Family

Select The Blank

Question A change in quantity demanded of a product is caused by a change in its ________.

Correct Answer Price

Your Answer Price

Multiple Choice Multiple Answer

Question Market means:

Page 199: SCDL - Marketing Management

- 3 – mm assgn :40:

Correct Answer People with desires , People with willingness and ability to buy , People becomecustomer as they are authorised to buy

Your Answer People with desires , People with willingness and ability to buy , People become

customer as they are authorised to buy

Multiple Choice Multiple Answer

Question Senses in our body are

Correct Answer Taste , Touch , See

Your Answer Taste , Touch , See

Select The Blank

Question ________ provides more information than Advertising and is relatively inexpensive.

Correct Answer Publicity

Your Answer Public relations

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

Select The Blank

Question Concentration on that segment of market which has the maximum number of people is

called ________Correct Answer Market fallacy

Your Answer Market fallacy

Multiple Choice Multiple Answer

Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Time series analysis , Correlation method

Select The Blank

Question ________ occurs when people inspite of being qualified and experienced and trained

have to settle for a low level job.Correct Answer Underemployment

Your Answer Underemployment

Select The Blank

Question An organisational assessment uncovers________

Correct Answer Weaknesses

Page 200: SCDL - Marketing Management

- 4 – mm assgn :40:

Your Answer Weaknesses

True/False

Question Changes in consumer's buying patterns affects channel's horizontal and vertical

dimensions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single Answer

Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

True/False

Question Macro environment is composed of the major forces that pose opportunities and create

threat for the Co.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Members of this group have attained a position through exceptional ability in their

profession or businessCorrect Answer Lower-Upper

Your Answer Lower-Upper

Multiple Choice Multiple Answer

Page 201: SCDL - Marketing Management

- 5 – mm assgn :40:

Question What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Insurance

Multiple Choice Single Answer

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Multiple Choice Single Answer

Question It seeks to satisfy everybody in the market for a particular product category

Correct Answer Mass Marketing

Your Answer Mass Marketing

True/False

Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Select The Blank

Question The benefits of a change in process are defined in terms of ________ cost savings

Correct Answer Labour

Your Answer Labour

Multiple Choice Single Answer

Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Unsought

Multiple Choice Multiple AnswerQuestion Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Select The BlankQuestion Buyer's response in ________ method may not be applicable in other markets

Page 202: SCDL - Marketing Management

- 6 – mm assgn :40:

Correct Answer Market tests

Your Answer Market tests

True/False

Question Distribution costs are low when intermediaries are used in the channel.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Form

Multiple Choice Single Answer

Question It identifies opportunities for and threats to the organisation

Correct Answer Environmental assessment

Your Answer Situation assessment

Select The Blank

Question ________ directs the flow of goods and services from the producer to the ultimate

consumer

Correct Answer Marketing

Your Answer Marketing

True/False

Question The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Lower price , Greater utility , Compatability with society

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Page 203: SCDL - Marketing Management

- 7 – mm assgn :40:

Your Answer Intermediary

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Lifestyle

Geographic variables City, Region City, Region

Multiple Choice Multiple Answer

Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Discounts , Samples

Multiple Choice Multiple Answer

Question Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Your Answer One market mix for target market , One distribution and promotion strategy

Select The Blank

Question Product, price, place and promotion are the 4p's of ________ mix

Correct Answer Marketing

Your Answer Marketing

Page 204: SCDL - Marketing Management

- 1 – mm assgn :41:

MM assgn :41: Seema

Multiple Choice Single Answer

Question When the quantity bought remains steady regardless of change in

price, it is called

Correct Answer Price inelastic

Your Answer Price inelastic

Select The Blank

Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

True/False

Question Marketing concept provides a balance to the exchange process

within the social systemCorrect Answer True

Your Answer False

Multiple Choice Multiple Answer

Question When is demand price elastic?

Correct Answer Price cut causes revenue to increase , Price rise causes revenue

to decrease

Your Answer Price cut causes revenue to increase , Price rise causes revenueto decrease

True/False

Question Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

True/False

Question Indirect channels for industrial products are longer thanconsumer product channels.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power , Decrease in buying power

Multiple Choice Multiple AnswerQuestion Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Good packaging , Coupon offers , Discounts

Multiple Choice Single Answer

Question Recovery stage in business cycle is also called

Page 205: SCDL - Marketing Management

- 2 – mm assgn :41:

Correct Answer Upswing

Your Answer Upswing

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none

of them have much effect on thetotal demand,supply and

product's market price

Pure competition Pure oligopoly

Only one seller and no

competition permitted legally

Monopoly Pure monopoly

Few sellers but account for bulk of

industry's sales

Oligopoly Monopoly

Many sellers and buyers and eachseller's offering is somewhat

different than others

Monopolistic Monopolistic

Multiple Choice Multiple Answer

Question How does 'structure' reduce internal uncertainity arising out of

human behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Control mechanism , Departmentalisation , Specialisation

Multiple Choice Single Answer

Question Which is the shortest marketing channel for an industrial product?

Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

True/False

Question Image building pricing objective reduces the price war amongcompetitor.

Correct Answer True

Your Answer True

True/FalseQuestion Marketer should keep company's mission and marketing

objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion It identifies opportunities for and threats to the organisation

Correct Answer Environmental assessment

Your Answer Environmental assessment

Page 206: SCDL - Marketing Management

- 3 – mm assgn :41:

Select The BlankQuestion Toffees and chocolates, magazines etc are examples of ________

products

Correct Answer Impulse

Your Answer Impulse

Select The Blank

Question ________ is seen as an integral process that converts materialsinto goods

Correct Answer Systems

Your Answer Statistical quality control

True/FalseQuestion A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying markettrends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market

trends

Multiple Choice Multiple AnswerQuestion Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Not accurate , Time consuming , Sales may be inflated or

deflated by sales team

Select The BlankQuestion Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Customer , Middlemen

True/False

Question Product concept testing through physical presentation increase

the reliability of test.

Page 207: SCDL - Marketing Management

- 4 – mm assgn :41:

Correct Answer True

Your Answer True

True/False

Question Macro environment is composed of the major forces that pose

opportunities and create threat for the Co.

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question This distribution limits intermediaries to one per given territory.

Correct Answer Exclusive

Your Answer Exclusive

Match The Following

Question Correct Answer Your Answer

Feedback Communication from receiver tosender

Communication from receiver tosender

Encoding Putting meaning to symbolsconveyed as messages

Putting meaning to symbolsconveyed as messages

Decoding Interpreting the message by

receiver

Interpreting the message by

receiver

Noise It interferes with communication

process

It interferes with communication

process

Multiple Choice Single Answer

Question The tool used for decision making in 'A range of futures' scenario

is

Correct Answer Technology forecasting

Your Answer Technology forecasting

Multiple Choice Single Answer

Question Producer--->Wholesaler--->Retalier--->Consumer is a common

channel for :

Correct Answer Chocolates

Your Answer Chocolates

True/False

Question Executive judgement technique may be used to supplement other

techniques

Correct Answer True

Your Answer False

Page 208: SCDL - Marketing Management

- 5 – mm assgn :41:

Multiple Choice Multiple Answer

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Fixed cost , Variable cost

Multiple Choice Multiple Answer

Question Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer High growth , Low share SBUs

Multiple Choice Multiple AnswerQuestion What is break down approach

Correct Answer Sales potential varies with country's general level of economic

activity , Market and sales potential is based on economic

forecast , Number of units that a buyer buys is multiplied by the

total number of potential buyers in that territory to arrive at total

salesYour Answer Sales potential varies with country's general level of economic

activity , Market and sales potential is based on economic

forecast , Economic forecasts are available from industry trade

associations

Select The Blank

Question ________ is synonymous with non-recurrent data system(RDS)

Correct Answer Market research

Your Answer Management Information system

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer

Question Members of this group perform unskilled work and are poorlypaid. They fall near the poverty line

Correct Answer Upper-Lower

Your Answer Lower-Upper

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Page 209: SCDL - Marketing Management

- 6 – mm assgn :41:

Your Answer Marketing

Multiple Choice Multiple Answer

Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Induce acceptance of new product , Gain initial distribution

Multiple Choice Single Answer

Question General Electric Matrix is divided into how many cells

Correct Answer 9

Your Answer 9

Select The Blank

Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Promotion

Multiple Choice Single AnswerQuestion They are homogeneous and enduring divisions in a society which

are hierarchically ordered and his members have similar interests

and behaviour

Correct Answer Social class

Your Answer Social class

Select The Blank

Question ________cost accounting measures the cost of producing and

ignores the cost of non-producing

Correct Answer Traditional

Your Answer Traditional

Select The Blank

Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Single Answer

Question It helps an organisation to cope with future by setting objectives

and making strategies to achieve them

Correct Answer Planning

Your Answer Planning

Page 210: SCDL - Marketing Management

- 7 – mm assgn :41:

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Indirect

Select The BlankQuestion Product means the ________ and services the company offers

the target market.

Correct Answer Goods

Your Answer Goods

Select The Blank

Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Plans

True/FalseQuestion The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

Page 211: SCDL - Marketing Management

- 1 – mm assgn :42:

MM assgn :42: Hemant

Multiple Choice Multiple Answer

Question The micro-environment consists of following

components:

Correct Answer Customers , Competitors , Marketing intermediaries

Your Answer Competitors , Marketing intermediaries , Customers

Select The Blank

Question ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Competition

True/FalseQuestion Economic forecasts are available from industry trade

associations

Correct Answer False

Your Answer True

True/False

Question The greater the number of substitutes for a product,

the less price elastic is its demand.

Correct Answer False

Your Answer True

Select The Blank

Question In ________ pricing buyers pay different prices under

the same conditions , in the same quantities and at

the same timeCorrect Answer Variable

Your Answer Variable

Multiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Customer mix , Supplier mix , Buyer mix

Multiple Choice Single Answer

Question Prosperity stage in business cycle is also called

Correct Answer Boom

Your Answer Boom

Multiple Choice Single Answer

Page 212: SCDL - Marketing Management

- 2 – mm assgn :42:

Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Natural resources

Multiple Choice Multiple Answer

Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity , It measures

only the cost of producing

Your Answer Assumes factory as an isolated entity , It measures

only the cost of producing , It uses time as a unit of

measure

True/False

Question Marketing channels move products from customers to

manufacturer.

Correct Answer False

Your Answer False

Select The Blank

Question ________ is an important tool for planning and

controlling the firm'a activitiesCorrect Answer Sales Forecast

Your Answer Sales Forecast

Multiple Choice Single Answer

Question It refers to the relatively more durable companyarrangements and relationships

Correct Answer Structure

Your Answer Staffing

Multiple Choice Single AnswerQuestion Product classification is based on

Correct Answer Buyer behaviour

Your Answer Quality difference

Multiple Choice Single Answer

Question Major components of marketing mix are :

Correct Answer Product

Your Answer Product

Multiple Choice Single Answer

Question A in AIDA stands for :

Page 213: SCDL - Marketing Management

- 3 – mm assgn :42:

Correct Answer Awareness

Your Answer Action

Multiple Choice Single Answer

Question Marketer has no control over setting the price in which

type of market structure?Correct Answer Competition

Your Answer Competition

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from theother party?

Correct Answer Behavioural

Your Answer Behavioural

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Drives , Response , Discrimination

Select The Blank

Question Japan's major productivity gains are the results ofsocial changes brought about by ________

Correct Answer Statistical quality control

Your Answer Statistical quality control

True/False

Question Sales contests, consumer contests are examples of

public relations.Correct Answer False

Your Answer True

True/FalseQuestion After sales service is provided in a customer orirnted

firm

Correct Answer True

Your Answer True

Page 214: SCDL - Marketing Management

- 4 – mm assgn :42:

Multiple Choice Multiple Answer

Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Cash rebates , Promotional allowance , Damaged

goods allowance

Multiple Choice Multiple Answer

Question Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market segmentation , Market positioning ,Marketing mix

Multiple Choice Multiple Answer

Question Senses in our body are

Correct Answer Taste , Touch , See

Your Answer Taste , Touch, Ear

True/False

Question Market foreacsts are available from sources likegovernment

Correct Answer False

Your Answer False

True/FalseQuestion Marketing concept provides a balance to the exchange

process within the social system

Correct Answer True

Your Answer True

Select The Blank

Question The cost of warehousing, transportation, inventory and

handling products together constitutes ________

concept.

Correct Answer Total cost

Your Answer Variable cost

Multiple Choice Multiple Answer

Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government

marketYour Answer Industrial market , Consumer market , Government

market

Page 215: SCDL - Marketing Management

- 5 – mm assgn :42:

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low opportunities Misfit with understanding of critical

success factors

Gap analysis Difference between desired and

projected performance

Difference between desired and

projected performance

Corporate parenting Managing SBU's by a corporate Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Select The Blank

Question Optimum marketing mix is obtained using analysis,

________, implementation and control.Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank

Question ________ is some characteristic of people in themarket that helps in dividing it.

Correct Answer Factor

Your Answer Segment

Select The Blank

Question There are more number of substitutes for ________

products.

Correct Answer Multi use

Your Answer Multi use

Multiple Choice Single Answer

Question A superior product is priced at

Correct Answer Above market level

Your Answer Above market level

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Page 216: SCDL - Marketing Management

- 6 – mm assgn :42:

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

Multiple Choice Single Answer

Question " How much to order " is also called as

Correct Answer Basic stock

Your Answer Basic stock

Select The Blank

Question ________ can price it's product without any regard to

competitor.

Correct Answer Pure monopolist

Your Answer Pure monopolist

Multiple Choice Single Answer

Question The tool used for decision making in ' The alternate

futures ' scenario is

Correct Answer Option Valuation model

Your Answer Scenario planning

True/FalseQuestion "Idea screening" stage reduces the number of ideas

based on company's criteria.

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Variable , Leader

True/False

Question The super structure indicates ways in which company's

tasks are integrated or coordinated

Correct Answer True

Your Answer True

True/FalseQuestion Executive judgement technique may be used to

supplement other techniques

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Mr "X" has recently been chucked out from his job and

is now searching for a new one.His unemployment iscalled

Page 217: SCDL - Marketing Management

- 7 – mm assgn :42:

Correct Answer Functional

Your Answer Cyclical

Multiple Choice Multiple Answer

Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Select The Blank

Question ________ provides more information than Advertising

and is relatively inexpensive.

Correct Answer Publicity

Your Answer Personal selling

Select The Blank

Question The onus of advertising, pricing and sales promotion

policies is put on ________ distribution.

Correct Answer Exclusive

Your Answer Intensive

Page 218: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer

Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Exchange , Transaction , Transfer

True/False

Question Market segmentation is the decision to identify different groups that

compose the market and to develop specific product for each of these

groups.Correct Answer False

Your Answer True

True/False

Question Systems are formal and informal rules and regulations that

complements the company structureCorrect Answer True

Your Answer True

Select The Blank

Question Demographic, cultural, political, natural etc combine to form

________ environment.Correct Answer Macro

Your Answer Macro

True/FalseQuestion After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Select The Blank

Question Wholesalers and retailers help manufacturer in carrying ________

flow to final buyers.

Correct Answer Title

Your Answer Title

Select The Blank

Page 219: SCDL - Marketing Management

Question Firm's that lack promotional skills rely on ________ for promotionalpush.

Correct Answer Middlemen

Your Answer Middlemen

Multiple Choice Multiple Answer

Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has

meaning

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Drives , Response , Discrimination

True/False

Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment,Organisation mission , Resources

Your Answer Objectives, Strategies, Situation assessment, Organisation mission ,

Resources

Multiple Choice Multiple Answer

Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

Select The BlankQuestion ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Multiple Choice Single Answer

Question It is a paid form of non personal communication.

Correct Answer Advertising

Page 220: SCDL - Marketing Management

Your Answer Advertising

True/False

Question Market oriented organisation do not need to prepare a marketing mix

for a product that offers few consumer benefits

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question " How much to order " is also called as

Correct Answer Basic stock

Your Answer Safety stock

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Attitude

Match The Following

Question Correct Answer Your Answer

Strategic organisational planning Top Management Top Management

Objectives What is to be accomplished What is to be accomplished

Strategies How to achieve objectives How to achieve objectives

Policies Constraints that limits the

alternatives available

Constraints that limits the

alternatives available

True/False

Question High level of public scrutiny tends to make Govt. decisions slow.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Clothing , Cement

Select The Blank

Question ________ are difficult to change

Page 221: SCDL - Marketing Management

Correct Answer Attitudes

Your Answer Attitudes

Select The Blank

Question Buyer's response in ________ method may not be applicable in other

markets

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer

Question This strategic posture plays a leadership role in establishing how the

industry operates

Correct Answer Shapers

Your Answer Big bets

Select The Blank

Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Single Answer

Question The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

Multiple Choice Single Answer

Question These items are directly bought by industrial buyers from producers

rather than the middlemen

Correct Answer Expensive

Your Answer Non durables

True/False

Question Group influence is weak both in product and brand choice in Decline

stage of Product life cycle

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Lower price , Greater utility , Compatability with society

Page 222: SCDL - Marketing Management

True/False

Question "To increase the market share of our product" .Is it a well defined

objective?

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question In this market, organisation acquires goods for the purpose of renting

to others at profit

Correct Answer Reseller Market

Your Answer Reseller Market

Multiple Choice Multiple Answer

Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity , It measures only the cost of

producingYour Answer Assumes factory as an isolated entity , It measures only the cost of

producing , It uses time as a unit of measure

Multiple Choice Single Answer

Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Natural resources

Multiple Choice Single Answer

Question It limits the alternatives that a decision maker takes in a givensituation

Correct Answer Policy

Your Answer Policy

Multiple Choice Single AnswerQuestion In which phase of production era, the producer and consumer are the

same ?

Correct Answer Subsistence

Your Answer Subsistence

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Page 223: SCDL - Marketing Management

Consumer to producer Backward communication Backward communication

True/False

Question Image building pricing objective reduces the price war among

competitor.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question How does 'structure' reduce external uncertainity arising out of

human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Departmentalisation

Multiple Choice Single Answer

Question In Cost Optimisation :

Correct Answer Overall physical distribution costs are minimised

Your Answer Cost-trade off is achieved

Select The Blank

Question Optimum marketing mix is obtained using analysis, ________,

implementation and control.

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple AnswerQuestion Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure groups ,

Government stability

Your Answer Form of government adopted , Government stability

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Multiple Answer

Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Inform , Remind , Persuade

Multiple Choice Multiple Answer

Page 224: SCDL - Marketing Management

Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , Faith

Select The Blank

Question ________ is seen as an integral process that converts materials into

goods

Correct Answer Systems

Your Answer Systems

True/False

Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer False

Select The Blank

Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Awareness

Page 225: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False

Question Internal records such as sales reports, cost and accounting information are

expensive to obtain.

Correct Answer False

Your Answer False

True/False

Question Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Multiple Answer

Question Disadvantages of Primary data are :

Correct Answer Cost factor , Time factor

Your Answer Cost factor , Time factor

Multiple Choice Multiple AnswerQuestion The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Rituals

Multiple Choice Multiple Answer

Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Promotional allowance

Multiple Choice Single Answer

Question It is the process of selecting people for company positions and developing

skills and abilities for assignments in the companyCorrect Answer Staffing

Your Answer Staffing

Multiple Choice Single Answer

Question To serve a market segment profitably means

Page 226: SCDL - Marketing Management

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Select The Blank

Question ________ exists when a few large independent firm accounts for bulk of an

industry's sales.

Correct Answer Oligopoly

Your Answer Oligopoly

Multiple Choice Multiple Answer

Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition

, Marginal revenue is less than average revenueYour Answer The additional cost of each unit of product , It is useful for new products

Multiple Choice Single Answer

Question The tool used for decision making in ' The alternate futures ' scenario is

Correct Answer Option Valuation model

Your Answer Non-linear dynamic model

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Sales forecasting , Identifying market trends

Select The Blank

Question ________ is a modern plant consisting of modules centered around a stage

in the production process

Correct Answer Flotilla concept

Your Answer Flotilla concept

True/False

Question Product concept testing through physical presentation increase the reliability

of test.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question This distribution is necessary for most shopping and speciality goods.

Correct Answer Selective

Your Answer Selective

Page 227: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies

impact of any change on performance , Instantly spots malfunctions and

show where they occurYour Answer Identifies quality and productivity from a production process , Identifies

impact of any change on performance , Instantly spots malfunctions and

show where they occur

Multiple Choice Single Answer

Question The producer works closely with middlemen to ensure total satisfaction ofthe buyer.

Correct Answer Indirect channel

Your Answer Indirect channel

Multiple Choice Multiple Answer

Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buyingpatterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers buy smaller quantities

True/False

Question Marketing and production costs are high in multi-segment strategy

Correct Answer True

Your Answer True

Select The Blank

Question ________ is an important tool for planning and controlling the firm'a

activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Select The Blank

Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time

Select The BlankQuestion ________ guides the development of advertisements and personal sales

presentations.

Correct Answer AIDA

Your Answer Promotion

Select The Blank

Page 228: SCDL - Marketing Management

Question ________ allowance is used to communicate about the values of the productand special event

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Single Answer

Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Slowdown

True/False

Question Product variety marketing presents different choices to set the companys'

product apart from competitors.Correct Answer True

Your Answer True

True/False

Question Changes in company structure also necessitates changes in the systems in

various degreesCorrect Answer True

Your Answer True

True/False

Question Communicating with middlemen requires information which is different tothe information required in communicating with the final buyers.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Wide market coverage is achieved. Intensive distribution. Intensive distribution.

Helps in the process of matchingdemand and supply.

Marketing channel Marketing channel

No intermediaries betweenproducer and consumer.

Direct channel Direct channel

Combining two or more levels of achannel under one participant's

control.

Vertical integration Vertical integration

Multiple Choice Single Answer

Question Producer--->Wholesaler--->Retalier--->Consumer is a common channel for :

Correct Answer Chocolates

Page 229: SCDL - Marketing Management

Your Answer Chocolates

Multiple Choice Multiple Answer

Question Business is rated on which dimensions

Correct Answer Market attractiveness , Business strength

Your Answer Market attractiveness , Profit margin , Competition level

Multiple Choice Single AnswerQuestion It is a reduction in list price granted to channel members for performing

marketing functions

Correct Answer Trade discount

Your Answer Trade discount

Select The Blank

Question ________cost accounting measures the cost of producing and ignores the

cost of non-producing

Correct Answer Traditional

Your Answer Traditional

Multiple Choice Single Answer

Question It appraises the organisation's capacity to respond to these opportunities

and threats

Correct Answer Organisational assessment

Your Answer Environmental assessment

Multiple Choice Single Answer

Question Organisations that acquire goods and services that are sold/rented and

supplied to others

Correct Answer Industrial Market

Your Answer Reseller Market

Select The Blank

Question The cost of warehousing, transportation, inventory and handling products

together constitutes ________ concept.

Correct Answer Total cost

Your Answer Optimisation cost

Multiple Choice Multiple Answer

Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Single Answer

Page 230: SCDL - Marketing Management

Question " When to order" is called

Correct Answer Re-order point

Your Answer Re-order point

Select The Blank

Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

True/False

Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question The external sources of Primary data are :

Correct Answer Retailer , Wholesaler , Libraries

Your Answer Retailer , Wholesaler

True/False

Question Marketing strategies are developed to support broad marketing objectives

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion The tangible inputs in a business are

Correct Answer Capital , Machine

Your Answer Capital , Machine

Select The Blank

Question Competition tends to focus on ________ as a product moves through its life

cycle.

Correct Answer Price

Your Answer Price

True/FalseQuestion Survey of buyers' intentions technique is comparatively costly and the data

gathered is of questionable value.

Correct Answer True

Your Answer True

Select The Blank

Question ________ is a delivery of standard of living to society

Page 231: SCDL - Marketing Management

Correct Answer Marketing

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none

of them have much effect on thetotal demand,supply and product's

market price

Pure competition Pure competition

Only one seller and no competition

permitted legally

Monopoly Monopoly

Few sellers but account for bulk of

industry's sales

Oligopoly Oligopoly

Many sellers and buyers and eachseller's offering is somewhat

different than others

Monopolistic Monopolistic

Multiple Choice Single Answer

Question It is the process of buying out the product developed by someone else

Correct Answer Acquisition

Your Answer Acquisition

Page 232: SCDL - Marketing Management

1

MM imp things r:

types of utilities

stages of devpt: recession(slow down),prosperity(boom),depression(bust),recovery(upswing)

types of market: pure monopoly, monopolistic,perfect, oligopolydiversification

stars, dogs, ?marks and cash cows

types of envt.

types of classes like upper-upper etc

types of mktsclasses of consumer products

aquisitions, mergers

integration

physical distribution

aida

chapter 14 and 16

anyways plz go thr these topics and thr the assignmnets u will be able to clear the subject.

any other help u require do let me know or call me at 9892867547.

rgds,

shagun gupta

**********************************************************************************

Hi everyone,

yesterday I gave Marketing Mgt. i fared well but surprisingly most of the questions were not from

assignments.

Match the foll was on types of pricing b)internal data, secondary data, external data and primary data.

most of the questions were on types of market, diversification, horizontal and vertical integration.

true or false were easy.

my next paper is strategic on monday.

but guys i am bit tensed abt financial scheduled on 23 july and production scheduled on 30 july. any tips

to study these subjects.

rgds,

shagun

************************************************************************************

Hi Everyone!

Today i had given my MM exam and its went fine...

The paper was ok, not too simple as the SM was...i was sure abt answers of some ques but i had gr8 deal

of uncertainty for some questions too...prob bcz i jst studied was last two days....I think the person who

had good conceptual knowledge abt subject can crack it easily...

I had already uploaded assigments under the MM folder of file section....its having .rar ext ...if anyone had

prob opening it do let me know....will fwd the same in zip format..

Guys reg questions, do concentrate on assignments mostly..... u got questions ard the assignment set

only...

Some questions, i can recall are:-

(1) Pure competition/monopoly/monopolistic

(2) Law of demand

(3) Vertical Integration/segmentation

(4) Promotion:-3 charterstics

Page 233: SCDL - Marketing Management

2

(5)When does marketing started in japan;----17th cen

(6)during the life cycle of product :----price is concerned

(7) Types of convenience goods

(8) Reagrding Message/Channel

(9) one on noise/symbols

(10) which of these are SBU :--dogs,star,cah cows

Chalo guys...wish u all good luck..

My next exam is MIS on next monday(25th july)

Enjoy:)

Parmeet

(9892294923)

Hi

I did marketing management yesterday. it wasnt too easy. i guess thats coz i didnt study much. i'm sure uguys will do fine if u go thru the study material properly... neways i found some of the questions kinda

confusing and since i wasnt sure of the answers, i had to settle for makin intelligent guesses(!!). I got two

numericals. ...calculation of basic stock and reorder point. its easy stuff. . .but it might be worth it to

brush up on how to calculate the EOQ...just in case they ask...

some of the questions i got were from..

types of organisational markets

MIS

market segmentation

target markets

social and cultural factors influnecing consumer behaviourtest marketing

promotion mix

types of products

communication process

types of pricing

all the best folks..

cheers

carissa

hi guys,what's up. i gave my fm today. paper had abt 6-7 numericals on ratios.match the foll was very bad.

infact the paper was not that easy. most of the questions were on

commercial paper

committees

shares

rgds,

shagun

Page 234: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Match The Following

Question Correct Answer Your Answer

Deep Assortment Carrying a product familyin depth, drawing onmany producer's output

Carrying the line of onlyone manufacturer

Exclusive Assortment Carrying the line of onlyone manufacturer

Carrying several productlines that fall within theresellers type of business

Open bid Contract awarded tolowest bidder

Direct negotiation withone or more companiescovering project andterms

Negotiated Contract Direct negotiation withone or more companiescovering project andterms

Contract awarded tolowest bidder

Multiple Choice Multiple AnswerQuestion Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Industrial market , Consumer market

True/FalseQuestion The super structure indicates ways in which company's tasks

are integrated or coordinatedCorrect Answer True

Your Answer True

True/FalseQuestion A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion An example of Want is :

Correct Answer Continental food

Your Answer Continental food

True/False

Page 235: SCDL - Marketing Management

Question Product, place and promotion elements in the marketing mixare viewed as cost factors.

Correct Answer True

Your Answer False

Select The BlankQuestion The demand for a product is ________ when price cut

causes revenue to increase.Correct Answer Price elastic

Your Answer Price elastic

Select The BlankQuestion ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Select The BlankQuestion There are more number of substitutes for ________

products.Correct Answer Multi use

Your Answer Multi use

True/FalseQuestion Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Select The BlankQuestion ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The BlankQuestion Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Segmentation

Multiple Choice Single Answer

Question The price of a product is determined by estimating the cost ofproducing and marketing and then add a percentage of

Page 236: SCDL - Marketing Management

profits. This orientation is called:

Correct Answer Cost

Your Answer Demand

Multiple Choice Single AnswerQuestion What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Consumer's perception of an actual product

Match The Following

Question Correct Answer Your Answer

This refers to the numberof product items withineach product line.

Product depth Product height

This includes all productitem's a company offers.

Product mix Product mix

This is a group of

products that are related.

Product line. Product line.

This is the total numberof product lines.

Product breadth Product breadth

Multiple Choice Multiple AnswerQuestion Planning of long term strategies are based on following

factors:Correct Answer Opportunity , Objectives, Strategies, Situation assessment,

Organisation mission , ResourcesYour Answer Strengths , Objectives, Strategies, Situation assessment,

Organisation mission , Resources

Multiple Choice Multiple AnswerQuestion Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Odd , Leader , Prestige

Multiple Choice Single AnswerQuestion Marketer tries to seek what kind of response from the other

party?Correct Answer Behavioural

Your Answer Transaction

True/FalseQuestion Warehouses are needed when supply sources and markets

are located close by.

Page 237: SCDL - Marketing Management

Correct Answer False

Your Answer False

Select The BlankQuestion The onus of advertising, pricing and sales promotion policies

is put on ________ distribution.Correct Answer Exclusive

Your Answer Integral

True/FalseQuestion Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple AnswerQuestion A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value ,Agreed upon conditions

Your Answer There is time and place of agreement , Two things of value ,Agreed upon conditions

Select The BlankQuestion An organisational assessment uncovers________

Correct Answer Weaknesses

Your Answer Weaknesses

Multiple Choice Multiple AnswerQuestion Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , High market coverage

Multiple Choice Single AnswerQuestion The output of Stimulus Response Model is

Correct Answer Product decision

Page 238: SCDL - Marketing Management

Your Answer Product

Select The BlankQuestion ________ exists when a few large independent firm

accounts for bulk of an industry's sales.Correct Answer Oligopoly

Your Answer Oligopoly

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He

opts for :-Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single AnswerQuestion It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Systems approach

Multiple Choice Single AnswerQuestion The input to 'Stimulus Response Model' is

Correct Answer Stimuli

Your Answer Stimuli

Multiple Choice Multiple AnswerQuestion Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple AnswerQuestion Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks

Multiple Choice Single AnswerQuestion Pricing that enables sales people to tailor their prices to a

prospect's situation is calledCorrect Answer Price shading

Your Answer Variable pricing

Page 239: SCDL - Marketing Management

Multiple Choice Single AnswerQuestion This pricing objective involves setting a low price to

discourage entry of new firms.Correct Answer Stay out

Your Answer Elimination

Multiple Choice Single AnswerQuestion This distribution is necessary for most shopping and

speciality goods.Correct Answer Selective

Your Answer Selective

True/FalseQuestion The cultural environment shows long term trends towards a

hedonistic society.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion This portfolio involves major capital investments which will

result in either large pay offs or large lossesCorrect Answer Big bets

Your Answer No-regret moves

Multiple Choice Multiple Answer

Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process ,Identifies impact of any change on performance , Instantlyspots malfunctions and show where they occur

Your Answer Identifies quality and productivity from a production process ,Identifies impact of any change on performance , Integrates

manufacturing with business strategy

Select The BlankQuestion Optimum marketing mix is obtained using analysis,

________, implementation and control.Correct Answer Planning

Your Answer Feedback

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Page 240: SCDL - Marketing Management

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single AnswerQuestion These are moves that will pay off irrespective of what

happens in the futureCorrect Answer No-regret moves

Your Answer Big bets

Multiple Choice Single AnswerQuestion A centralised inventory means

Correct Answer Fast delivery to customers

Your Answer Building and stocking one warehouse

Select The BlankQuestion ________ of physical distribution activities increases it's

productivity as well as of manufacturer.Correct Answer Automation

Your Answer Maximisation

True/FalseQuestion Shorter production runs are required to produce large

number of products in multi-segment strategyCorrect Answer True

Your Answer False

Page 241: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He opts

for :-Correct Answer Diet coke

Your Answer Pepsi

Multiple Choice Single AnswerQuestion The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Your Answer Supplier

Multiple Choice Single AnswerQuestion In which phase of production era, the producer and consumer

are the same ?Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Single Answer

Page 242: SCDL - Marketing Management

Question Marketer tries to seek what kind of response from the otherparty?

Correct Answer Behavioural

Your Answer Behavioural

Multiple Choice Single AnswerQuestion Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Select The BlankQuestion ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Select The BlankQuestion The factor of satisfaction and ________ motives are consistent

in societyCorrect Answer Profit

Your Answer Exchange

True/FalseQuestion Marketing concept provides a balance to the exchange process

within the social systemCorrect Answer True

Your Answer False

True/FalseQuestion "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Services

Page 243: SCDL - Marketing Management

Select The BlankQuestion Customers are brand,style and type conscious when buying

________ products.Correct Answer Special

Your Answer Special

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Multiple AnswerQuestion Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

True/FalseQuestion Indirect channels for industrial products are longer than

consumer product channels.Correct Answer False

Your Answer False

True/FalseQuestion Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Lead time for a product is 10 days and usage rate is 6 units/day.

Reorder point will be …Correct Answer 60 units

Your Answer 60 units

Multiple Choice Single AnswerQuestion Source credibility is :

Page 244: SCDL - Marketing Management

Correct Answer Receiver's perception regarding belief on sender.

Your Answer Receiver's perception regarding belief on sender.

Multiple Choice Single AnswerQuestion Major components of marketing mix are :

Correct Answer Product

Your Answer Product

True/FalseQuestion Sales contests, consumer contests are examples of public

relations.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion As a person acquires additional units of a product, the amount of

satisfaction(each unit adds to total satisfaction), is less than theprevious unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Multiple AnswerQuestion What are variable costs?

Correct Answer Material , Labour

Your Answer Labour , Material

Select The BlankQuestion The demand for a product is ________ when price cut causes

revenue to increase.Correct Answer Price elastic

Your Answer Price elastic

Select The BlankQuestion In ________ pricing buyers pay different prices under the same

conditions , in the same quantities and at the same timeCorrect Answer Variable

Your Answer Variable

Page 245: SCDL - Marketing Management

Match The Following

Question Correct Answer Your Answer

Trade discount Reduction in list price tochannel menbers

Reduction in list price tochannel menbers

Cumulative quantitydiscount

Discount percetageincreases as the quantitypurchased increases

Discount percetageincreases as the quantitypurchased increases

Non-cumulative quantitydiscount

Applies to a single order Applies to a single order

Cash discount Given for paying promptly Given for paying promptly

Multiple Choice Multiple AnswerQuestion The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Single AnswerQuestion It appraises the organisation's capacity to respond to these

opportunities and threatsCorrect Answer Organisational assessment

Your Answer Organisational assessment

Multiple Choice Multiple AnswerQuestion Planning of long term strategies are based on following factors:

Correct Answer Objectives, Strategies, Situation assessment, Organisationmission , Resources , Opportunity

Your Answer Opportunity , Objectives, Strategies, Situation assessment,Organisation mission , Resources

Match The Following

Question Correct Answer Your Answer

Objectives What is to beaccomplished

What is to beaccomplished

Strategies How to achieve objectives How to achieve objectives

Policies Constraints that limits thealternatives available

Constraints that limits thealternatives available

Strategic organisationalplanning

Top Management Top Management

Page 246: SCDL - Marketing Management

Multiple Choice Single AnswerQuestion What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

Multiple Choice Multiple AnswerQuestion The external sources of Primary data are :

Correct Answer Retailer , Wholesaler , Libraries

Your Answer Retailer , Wholesaler

True/FalseQuestion MIS provides marketers with the right amount and type of

information in a timely fashion.Correct Answer True

Your Answer True

True/FalseQuestion Internal records such as sales reports, cost and accounting

information are expensive to obtain.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , Faith

Multiple Choice Single AnswerQuestion In this market, organisation acquires goods for the purpose of

renting to others at profitCorrect Answer Reseller Market

Your Answer Reseller Market

Multiple Choice Single AnswerQuestion What is Exclusive Assortment?

Page 247: SCDL - Marketing Management

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Select The BlankQuestion Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Multiple AnswerQuestion Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Select The BlankQuestion Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Segmentation

True/FalseQuestion Marketing and production costs are high in multi-segment

strategyCorrect Answer True

Your Answer True

Select The BlankQuestion Product, price, place and promotion are the 4p's of ________

mixCorrect Answer Marketing

Your Answer Marketing

Multiple Choice Multiple AnswerQuestion An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Select The Blank

Page 248: SCDL - Marketing Management

Question The benefits of a change in process are defined in terms of________ cost savings

Correct Answer Labour

Your Answer Infrastructure

True/FalseQuestion Change in company structure from divisional to matrix also mean

changes in the systems in various degreesCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Manufacturers offering variety of price promotions to their

middlemen is calledCorrect Answer Trade promotion

Your Answer Trade promotion

Page 249: SCDL - Marketing Management

2nd

Sem - Marketing Management 1

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He

opts for :-Correct Answer Diet coke

Your Answer Pepsi

Multiple Choice Single AnswerQuestion The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Supplier

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumerare the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the otherparty?

Correct Answer Behavioural

Page 250: SCDL - Marketing Management

2nd

Sem - Marketing Management 2

Your Answer Behavioural

Multiple Choice Single AnswerQuestion Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Select The BlankQuestion ________ concept increases the efficiency of economic

systemCorrect Answer Marketing

Your Answer Marketing

Select The Blank

Question The factor of satisfaction and ________ motives areconsistent in society

Correct Answer Profit

Your Answer Exchange

True/False

Question Marketing concept provides a balance to the exchangeprocess within the social system

Correct Answer True

Your Answer False

True/FalseQuestion "The customer is always right" is the spirit of marketing

concept.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Services

Select The Blank

Question Customers are brand,style and type conscious when buying________ products.

Page 251: SCDL - Marketing Management

2nd

Sem - Marketing Management 3

Correct Answer Special

Your Answer Special

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Multiple AnswerQuestion Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

True/False

Question Indirect channels for industrial products are longer thanconsumer product channels.

Correct Answer False

Your Answer False

True/False

Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Lead time for a product is 10 days and usage rate is 6

units/day. Reorder point will be …Correct Answer 60 units

Your Answer 60 units

Multiple Choice Single AnswerQuestion Source credibility is :

Correct Answer Receiver's perception regarding belief on sender.

Your Answer Receiver's perception regarding belief on sender.

Multiple Choice Single Answer

Question Major components of marketing mix are :

Page 252: SCDL - Marketing Management

2nd

Sem - Marketing Management 4

Correct Answer Product

Your Answer Product

True/FalseQuestion Sales contests, consumer contests are examples of public

relations.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion As a person acquires additional units of a product, the

amount of satisfaction(each unit adds to total satisfaction), is

less than the previous unit. This is calledCorrect Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Multiple AnswerQuestion What are variable costs?

Correct Answer Material , Labour

Your Answer Labour , Material

Select The Blank

Question The demand for a product is ________ when price cut causesrevenue to increase.

Correct Answer Price elastic

Your Answer Price elastic

Select The Blank

Question In ________ pricing buyers pay different prices under thesame conditions , in the same quantities and at the same time

Correct Answer Variable

Your Answer Variable

Match The Following

Question Correct Answer Your Answer

Trade discount Reduction in list price tochannel menbers

Reduction in list price tochannel menbers

Cumulative quantity

discount

Discount percetage

increases as the quantitypurchased increases

Discount percetage

increases as the quantitypurchased increases

Page 253: SCDL - Marketing Management

2nd

Sem - Marketing Management 5

Non-cumulative quantitydiscount

Applies to a single order Applies to a single order

Cash discount Given for payingpromptly

Given for payingpromptly

Multiple Choice Multiple AnswerQuestion The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Single Answer

Question It appraises the organisation's capacity to respond to theseopportunities and threats

Correct Answer Organisational assessment

Your Answer Organisational assessment

Multiple Choice Multiple AnswerQuestion Planning of long term strategies are based on following

factors:Correct Answer Objectives, Strategies, Situation assessment, Organisation

mission , Resources , OpportunityYour Answer Opportunity , Objectives, Strategies, Situation assessment,

Organisation mission , Resources

Match The Following

Question Correct Answer Your Answer

Objectives What is to beaccomplished

What is to beaccomplished

Strategies How to achieveobjectives

How to achieveobjectives

Policies Constraints that limitsthe alternatives available

Constraints that limits thealternatives available

Strategic organisational

planning

Top Management Top Management

Multiple Choice Single AnswerQuestion What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

Multiple Choice Multiple Answer

Page 254: SCDL - Marketing Management

2nd

Sem - Marketing Management 6

Question The external sources of Primary data are :

Correct Answer Retailer , Wholesaler , Libraries

Your Answer Retailer , Wholesaler

True/FalseQuestion MIS provides marketers with the right amount and type of

information in a timely fashion.Correct Answer True

Your Answer True

True/False

Question Internal records such as sales reports, cost and accountinginformation are expensive to obtain.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , Faith

Multiple Choice Single AnswerQuestion In this market, organisation acquires goods for the purpose

of renting to others at profitCorrect Answer Reseller Market

Your Answer Reseller Market

Multiple Choice Single AnswerQuestion What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Select The Blank

Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Multiple Answer

Page 255: SCDL - Marketing Management

2nd

Sem - Marketing Management 7

Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Select The BlankQuestion Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Segmentation

True/FalseQuestion Marketing and production costs are high in multi-segment

strategy

Correct Answer True

Your Answer True

Select The Blank

Question Product, price, place and promotion are the 4p's ofmix

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Multiple AnswerQuestion An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Select The BlankQuestion The benefits of a change in process are defined in terms of

________ cost savings

Correct Answer Labour

Your Answer Infrastructure

True/False

Question Change in company structure from divisional to matrix alsomean changes in the systems in various degrees

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Page 256: SCDL - Marketing Management

2nd

Sem - Marketing Management 8

Question Manufacturers offering variety of price promotions to theirmiddlemen is called

Correct Answer Trade promotion

Your Answer Trade promotion

2nd Copy

a

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The BlankQuestion Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

True/FalseQuestion A company's pricing objectives are influenced by time and

circumstancesCorrect Answer True

Your Answer True

Select The BlankQuestion ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Selling

Page 257: SCDL - Marketing Management

2nd

Sem - Marketing Management 9

Multiple Choice Multiple AnswerQuestion Key concepts of systems view of management includes

Correct Answer Optimisation concept , Total cost concept , Cost trade-offconcept

Your Answer Optimisation concept , Total cost concept , Inventory carryingcost concept

Multiple Choice Multiple AnswerQuestion What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Insurance

Multiple Choice Single AnswerQuestion This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Intensive

Multiple Choice Single AnswerQuestion It is the process of buying out the product developed by

someone elseCorrect Answer Acquisition

Your Answer Commercialisation

True/FalseQuestion Distribution costs are low when intermediaries are used in the

channel.Correct Answer True

Your Answer False

Multiple Choice Single AnswerQuestion Quantity discrepancy for a convenience product in a marketing

channel is adjusted by :Correct Answer Retailer

Your Answer Retailer

Multiple Choice Single AnswerQuestion What involves review of projected sales, costs and profits.

Correct Answer Business analysis

Your Answer Business analysis

Select The Blank

Page 258: SCDL - Marketing Management

2nd

Sem - Marketing Management 10

Question ________cost accounting measures the cost of producing andignores the cost of non-producing

Correct Answer Traditional

Your Answer Traditional

Select The BlankQuestion The benefits of a change in process are defined in terms of

________ cost savingsCorrect Answer Labour

Your Answer Labour

Multiple Choice Multiple AnswerQuestion The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Technology , Machine

Multiple Choice Multiple AnswerQuestion What are psychogenetic needs

Correct Answer Belonging , Recognition

Your Answer Belonging , Recognition

Match The Following

Question Correct Answer Your Answer

Customer is the focalpoint in

Marketing Selling

Tangible sources Capital, machines,rawmaterial

Capital, machines,rawmaterial

Intangible sources Information, time andtechnology

Information, time andtechnology

Consumer to producer Backward communication Backward communication

True/FalseQuestion Buyers are geographically concentrated in the consumer

market.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Page 259: SCDL - Marketing Management

2nd

Sem - Marketing Management 11

Your Answer Possession

Select The BlankQuestion ________ is a modern plant consisting of modules centered

around a stage in the production processCorrect Answer Flotilla concept

Your Answer Flotilla concept

Multiple Choice Single AnswerQuestion Source credibility is :

Correct Answer Receiver's perception regarding belief on sender.

Your Answer Receiver's perception regarding belief on sender.

True/FalseQuestion Marketing concept has application only in profit oriented

businesses.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Your Answer Supplier

Multiple Choice Multiple AnswerQuestion Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Production

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Possession

Page 260: SCDL - Marketing Management

2nd

Sem - Marketing Management 12

Multiple Choice Multiple AnswerQuestion When is demand price elastic?

Correct Answer Price cut causes revenue to increase , Price rise causesrevenue to decrease

Your Answer Price cut causes revenue to increase

True/FalseQuestion Changes in consumer's buying patterns affects channel's

horizontal and vertical dimensions.Correct Answer True

Your Answer True

True/FalseQuestion Diversification strategy involves diversifying away from their

original core businessesCorrect Answer True

Your Answer False

Multiple Choice Single AnswerQuestion The tool that a sender uses to reach to the receiver is called:

Correct Answer Message

Your Answer Message

Multiple Choice Single AnswerQuestion In which phase of production era, the producer and consumer

are the same ?Correct Answer Subsistence

Your Answer Subsistence

True/FalseQuestion Experimental research involves obtaining data from respondents

in person, mail or by phoneCorrect Answer False

Your Answer False

True/FalseQuestion Marketing and production costs are high in multi -segment

strategyCorrect Answer True

Your Answer True

Page 261: SCDL - Marketing Management

2nd

Sem - Marketing Management 13

Select The BlankQuestion ________ is a broad plan of action for using an organisation's

resources to accomplish a objectiveCorrect Answer Strategy

Your Answer Strategy

Multiple Choice Multiple AnswerQuestion Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Not accurate , Time consuming , Sales may be inflated ordeflated by sales team

Select The BlankQuestion Product means the ________ and services the company offers

the target market.Correct Answer Goods

Your Answer Goods

True/FalseQuestion A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Select The BlankQuestion ________ distribution is used when a small percentage of

customers account for a large part of sale.Correct Answer Selective

Your Answer Intensive

Multiple Choice Multiple AnswerQuestion Market segmentation can be done on the basis of following

factorsCorrect Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Multiple Choice Single AnswerQuestion It is an approach to cost reduction in which components are

studied to determine if they can be made by cheaper methods ofproduction

Correct Answer Product Value Analysis

Your Answer Product Value Analysis

True/False

Page 262: SCDL - Marketing Management

2nd

Sem - Marketing Management 14

Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Select The BlankQuestion ________ research involves using past experiences to find

solutions to marketing problemsCorrect Answer Historical

Your Answer Historical

Multiple Choice Single AnswerQuestion An example of Want is :

Correct Answer Continental food

Your Answer Safety

Multiple Choice Single AnswerQuestion It is the process of selecting people for company positions and

developing skills and abilities for assignments in the companyCorrect Answer Staffing

Your Answer Staffing

Select The BlankQuestion Japan's major productivity gains are the results of social

changes brought about by ________Correct Answer Statistical quality control

Your Answer Michael Porter's model for Industry Analysis

Multiple Choice Multiple AnswerQuestion Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market targeting , Market segmentation , Market positioning

Match The Following

Question Correct Answer Your Answer

Product related consumercharacteristics

Brand loyalty, Type ofusage

Brand loyalty, Type ofusage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Lifestyle

Page 263: SCDL - Marketing Management

2nd

Sem - Marketing Management 15

Geographic variables City, Region City, Region

Multiple Choice Multiple AnswerQuestion The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Single AnswerQuestion Which is the shortest marketing channel for an industrial

product?Correct Answer Producer--->Industrial user

Your Answer Producer--->Consumer

3rd Copy

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Match The Following

Question Correct Answer Your Answer

Deep Assortment Carrying a product familyin depth, drawing onmany producer's output

Carrying the line of onlyone manufacturer

Exclusive Assortment Carrying the line of onlyone manufacturer

Carrying several productlines that fall within theresellers type of business

Open bid Contract awarded tolowest bidder

Direct negotiation with oneor more companiescovering project and terms

Negotiated Contract Direct negotiation withone or more companiescovering project andterms

Contract awarded tolowest bidder

Multiple Choice Multiple AnswerQuestion Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Industrial market , Consumer market

True/FalseQuestion The super structure indicates ways in which company's tasks

are integrated or coordinatedCorrect Answer True

Page 264: SCDL - Marketing Management

2nd

Sem - Marketing Management 16

Your Answer True

True/FalseQuestion A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion An example of Want is :

Correct Answer Continental food

Your Answer Continental food

True/FalseQuestion Product, place and promotion elements in the marketing mix are

viewed as cost factors.Correct Answer True

Your Answer False

Select The BlankQuestion The demand for a product is ________ when price cut causes

revenue to increase.Correct Answer Price elastic

Your Answer Price elastic

Select The BlankQuestion ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Select The BlankQuestion There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

True/FalseQuestion Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Page 265: SCDL - Marketing Management

2nd

Sem - Marketing Management 17

Select The BlankQuestion ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The BlankQuestion Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Segmentation

Multiple Choice Single AnswerQuestion The price of a product is determined by estimating the cost of

producing and marketing and then add a percentage of profits.This orientation is called:

Correct Answer Cost

Your Answer Demand

Multiple Choice Single AnswerQuestion What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Consumer's perception of an actual product

Match The Following

Question Correct Answer Your Answer

This refers to the numberof product items withineach product line.

Product depth Product height

This includes all productitem's a company offers.

Product mix Product mix

This is a group ofproducts that are related.

Product line. Product line.

This is the total number ofproduct lines.

Product breadth Product breadth

Multiple Choice Multiple AnswerQuestion Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment,Organisation mission , Resources

Your Answer Strengths , Objectives, Strategies, Situation assessment,Organisation mission , Resources

Page 266: SCDL - Marketing Management

2nd

Sem - Marketing Management 18

Multiple Choice Multiple AnswerQuestion Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Odd , Leader , Prestige

Multiple Choice Single AnswerQuestion Marketer tries to seek what kind of response from the other

party?Correct Answer Behavioural

Your Answer Transaction

True/FalseQuestion Warehouses are needed when supply sources and markets are

located close by.Correct Answer False

Your Answer False

Select The BlankQuestion The onus of advertising, pricing and sales promotion policies is

put on ________ distribution.Correct Answer Exclusive

Your Answer Integral

True/FalseQuestion Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple AnswerQuestion A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value ,Agreed upon conditions

Your Answer There is time and place of agreement , Two things of value ,Agreed upon conditions

Select The Blank

Page 267: SCDL - Marketing Management

2nd

Sem - Marketing Management 19

Question An organisational assessment uncovers________

Correct Answer Weaknesses

Your Answer Weaknesses

Multiple Choice Multiple AnswerQuestion Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , High market coverage

Multiple Choice Single AnswerQuestion The output of Stimulus Response Model is

Correct Answer Product decision

Your Answer Product

Select The BlankQuestion exists when a few large independent firm accounts

for bulk of an industry's sales.Correct Answer Oligopoly

Your Answer Oligopoly

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He opts

for :-Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single AnswerQuestion It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Systems approach

Multiple Choice Single AnswerQuestion The input to 'Stimulus Response Model' is

Correct Answer Stimuli

Your Answer Stimuli

Multiple Choice Multiple AnswerQuestion Characteristics of Effective segmentation

Page 268: SCDL - Marketing Management

2nd

Sem - Marketing Management 20

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple AnswerQuestion Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks

Multiple Choice Single AnswerQuestion Pricing that enables sales people to tailor their prices to a

prospect's situation is calledCorrect Answer Price shading

Your Answer Variable pricing

Multiple Choice Single AnswerQuestion This pricing objective involves setting a low price to discourage

entry of new firms.Correct Answer Stay out

Your Answer Elimination

Multiple Choice Single AnswerQuestion This distribution is necessary for most shopping and speciality

goods.Correct Answer Selective

Your Answer Selective

True/FalseQuestion The cultural environment shows long term trends towards a

hedonistic society.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion This portfolio involves major capital investments which will result

in either large pay offs or large lossesCorrect Answer Big bets

Your Answer No-regret moves

Multiple Choice Multiple AnswerQuestion What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process ,Identifies impact of any change on performance , Instantly spots

Page 269: SCDL - Marketing Management

2nd

Sem - Marketing Management 21

malfunctions and show where they occur

Your Answer Identifies quality and productivity from a production process ,Identifies impact of any change on performance , Integratesmanufacturing with business strategy

Select The BlankQuestion Optimum marketing mix is obtained using analysis, ________,

implementation and control.Correct Answer Planning

Your Answer Feedback

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single AnswerQuestion These are moves that will pay off irrespective of what happens

in the futureCorrect Answer No-regret moves

Your Answer Big bets

Multiple Choice Single AnswerQuestion A centralised inventory means

Correct Answer Fast delivery to customers

Your Answer Building and stocking one warehouse

Select The BlankQuestion ________ of physical distribution activities increases it's

productivity as well as of manufacturer.Correct Answer Automation

Your Answer Maximisation

True/FalseQuestion Shorter production runs are required to produce large number of

products in multi-segment strategyCorrect Answer True

Your Answer False

4th

Copy

Page 270: SCDL - Marketing Management

2nd

Sem - Marketing Management 22

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/FalseQuestion Changes in company structure also necessitates changes in the

systems in various degreesCorrect Answer True

Your Answer True

Select The BlankQuestion ________ is a part of the company that has a separate mission

and objectivesCorrect Answer SBU

Your Answer SBU

Select The BlankQuestion ________ is synonymous with non-recurrent data system(RDS)

Correct Answer Market research

Your Answer Management Information system

Select The BlankQuestion Skimming pricing involves________ risk.

Correct Answer Low

Your Answer High

Select The BlankQuestion Buyer's response in ________ method may not be applicable in

other marketsCorrect Answer Market tests

Your Answer Correlation

True/FalseQuestion Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion It provides a way to bring in the people dimension in macro

company analysis without using psychological models of humanbehaviour

Correct Answer Culture

Page 271: SCDL - Marketing Management

2nd

Sem - Marketing Management 23

Your Answer Role

Multiple Choice Single AnswerQuestion It is a reduction in list price granted to channel members for

performing marketing functionsCorrect Answer Trade discount

Your Answer Trade discount

Multiple Choice Single AnswerQuestion It identifies opportunities for and threats to the organisation

Correct Answer Environmental assessment

Your Answer Environmental assessment

True/FalseQuestion Systems are formal and informal rules and regulations that

complements the company structureCorrect Answer True

Your Answer True

Select The BlankQuestion In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Multiple Choice Multiple AnswerQuestion Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Not accurate , Time consuming , Sales may be inflated ordeflated by sales team

Multiple Choice Multiple AnswerQuestion Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Inventory obsolescence , Transportation

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality typeof transportationavailable.

The advantage is speedand flexibility in carryingsmall loads.

Page 272: SCDL - Marketing Management

2nd

Sem - Marketing Management 24

Inventory carrying cost It increases as thequantity orderedincreases.

It increases as the quantityordered increases.

Order processing cost It decreases as thequantity orderedincreases.

It decreases as thequantity orderedincreases.

Pipe-line It is used to transportpetroleum products torefineries.

It is used to transportpetroleum products torefineries.

Multiple Choice Multiple AnswerQuestion These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Mechanised and automated

Select The BlankQuestion The cost of warehousing, transportation, inventory and handling

products together constitutes ________ concept.Correct Answer Total cost

Your Answer Fixed cost

Multiple Choice Multiple AnswerQuestion Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlationmethod

Your Answer Simple trend analysis , Correlation method , Market tests

Multiple Choice Single AnswerQuestion It helps an organisation to cope with future by setting objectives

and making strategies to achieve themCorrect Answer Planning

Your Answer Planning

True/FalseQuestion Change in company structure from divisional to matrix also

mean changes in the systems in various degreesCorrect Answer True

Your Answer True

Select The BlankQuestion ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Values

Page 273: SCDL - Marketing Management

2nd

Sem - Marketing Management 25

True/FalseQuestion "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Recipient

Multiple Choice Single AnswerQuestion In which stage of Product life cycle, brand choice is heavily

influenced by reference groupCorrect Answer Maturity

Your Answer Decline

Multiple Choice Single AnswerQuestion The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

Select The BlankQuestion The factor of satisfaction and ________ motives are consistent

in societyCorrect Answer Profit

Your Answer Exchange

Multiple Choice Multiple AnswerQuestion A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Objectives , Process and feedback , Profits

Multiple Choice Single AnswerQuestion In Cost Optimisation :

Correct Answer Overall physical distribution costs are minimised

Your Answer Overall physical distribution costs are minimised

True/False

Page 274: SCDL - Marketing Management

2nd

Sem - Marketing Management 26

Question Communicating with middlemen requires information which isdifferent to the information required in communicating with thefinal buyers.

Correct Answer True

Your Answer True

True/FalseQuestion Internal records such as sales reports, cost and accounting

information are expensive to obtain.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , Faith

True/FalseQuestion "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

Select The BlankQuestion ________ describes a person's favourable or unfavourable

action tendencies towards objectCorrect Answer Attitudes

Your Answer Attitudes

Multiple Choice Multiple AnswerQuestion Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs

Your Answer Market coverage , Control , Costs

Select The BlankQuestion ________ is seen as an integral process that converts materials

into goodsCorrect Answer Systems

Your Answer Statistical quality control

Select The Blank

Page 275: SCDL - Marketing Management

2nd

Sem - Marketing Management 27

Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time

Multiple Choice Multiple AnswerQuestion How does 'structure' reduce external uncertainity arising out of

human behaviourCorrect Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting

True/FalseQuestion Economic forecasts are available from industry trade

associationsCorrect Answer False

Your Answer True

Multiple Choice Single AnswerQuestion The organisation focusses attention on one market segment and

develops one marketing mix for that segment.This is known as :Correct Answer Concentration

Your Answer Concentration

Multiple Choice Single AnswerQuestion This method enables the forecaster to take into consideration

seasonal fluctuations and long term fluctuationsCorrect Answer Time Series Analysis

Your Answer Time Series Analysis

True/FalseQuestion Macro environment is composed of the major forces that pose

opportunities and create threat for the Co.Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Feedback Communication fromreceiver to sender

Interpreting the messageby receiver

Encoding Putting meaning tosymbols conveyed asmessages

A means by which sourcecommunicates themessage

Decoding Interpreting the message Putting meaning to

Page 276: SCDL - Marketing Management

2nd

Sem - Marketing Management 28

by receiver symbols conveyed asmessages

Noise It interferes withcommunication process

It interferes withcommunication process

Select The BlankQuestion Customers are brand,style and type conscious when buying

________ products.Correct Answer Special

Your Answer Special

Multiple Choice Multiple AnswerQuestion The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Single AnswerQuestion This approach estimates sales potential of a territory by

estimating the number of units of a product category that abuyer buys from all suppliers multiplied by the number ofpotential buyers in that territory

Correct Answer Buildup approach

Your Answer Buildup approach

Multiple Choice Multiple AnswerQuestion The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Induce acceptance of new product , Gain initial distribution

Multiple Choice Multiple AnswerQuestion The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Variable Price , Fixed price and incentive

Select The BlankQuestion Module of Flotilla strikes an optimum balance of ________ and

flexibilityCorrect Answer Standardisation

Your Answer Standardisation

5th

Copy

Page 277: SCDL - Marketing Management

2nd

Sem - Marketing Management 29

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single AnswerQuestion The price cut causes large increase in quantity sold and price

rise results in fall in quantity sold. This demand is calledCorrect Answer Price elastic

Your Answer Price elastic

True/FalseQuestion Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Multiple Choice Single AnswerQuestion It is the series of marketing institutions that help in moving

the product from producer to the ultimate user.Correct Answer Marketing channel

Your Answer Marketing channel

Multiple Choice Multiple AnswerQuestion Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

Multiple Choice Single Answer

Question It gathers, records and analyses data about problems relatedto Marketing

Correct Answer Market Research

Your Answer Management Information System(MIS)

Select The BlankQuestion ________ can price it's product without any regard to

competitor.

Page 278: SCDL - Marketing Management

2nd

Sem - Marketing Management 30

Correct Answer Pure monopolist

Your Answer Pure monopolist

Multiple Choice Multiple AnswerQuestion Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Lower price , Greater utility , Compatability with society

True/FalseQuestion Consumption is shaped by the stage of family life cycle

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Emergency

True/FalseQuestion After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Transfer , Exchange

Select The Blank

Question More ________ is involved in sales to industrial buyers thanconsumers

Correct Answer Money

Your Answer Costs

Multiple Choice Multiple AnswerQuestion Major role of promotion is to :

Page 279: SCDL - Marketing Management

2nd

Sem - Marketing Management 31

Correct Answer Inform , Remind , Persuade

Your Answer Inform , Remind , Persuade

Multiple Choice Single AnswerQuestion What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Consumer's perception of an actual product

Multiple Choice Single AnswerQuestion The organisation focusses attention on one market segment

and develops one marketing mix for that segment.This is

known as :Correct Answer Concentration

Your Answer Concentration

True/FalseQuestion Warehouses are needed when supply sources and markets

are located close by.

Correct Answer False

Your Answer False

5th

Copy

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Select The BlankQuestion Firm's that lack promotional skills rely on ________ for

promotional push.

Correct Answer Middlemen

Your Answer Middlemen

Select The BlankQuestion For ________ items, reseller reorders goods when

inventory gets low

Correct Answer Standard

Page 280: SCDL - Marketing Management

2nd

Sem - Marketing Management 32

Your Answer Standard

Select The Blank

Question ________ guides the development of advertisements andpersonal sales presentations.

Correct Answer AIDA

Your Answer AIDA

Multiple Choice Single Answer

Question This method is more accurate for short term forecasts

Correct Answer Simple Trend Analysis

Your Answer Simple Trend Analysis

Select The BlankQuestion Product means the ________ and services the company

offers the target market.

Correct Answer Goods

Your Answer Goods

Multiple Choice Single AnswerQuestion Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Introductory

Multiple Choice Single AnswerQuestion What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

True/False

Question Consumer behaviour is more challenging acrossinternational border.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Supplier mix

Page 281: SCDL - Marketing Management

2nd

Sem - Marketing Management 33

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He

opts for :-Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single AnswerQuestion Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Single Answer

Question It gathers, records and analyses data about problemsrelated to Marketing

Correct Answer Market Research

Your Answer Market Research

Select The Blank

Question ________ identifies the impact of any change onperformance

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Multiple Answer

Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Clothing , Cement

Match The Following

Question Correct Answer Your Answer

Historical research Uses past experiences tofind solutions

Uses past experiences tofind solutions

Survey research Obtains data from

respondents in person

Obtains data from

respondents in person

Experimental research One factor is constant andholding other factors

One factor is constant andholding other factors

Motivational research It analyses consumermotives

It analyses consumermotives

Multiple Choice Multiple AnswerQuestion Target marketing involves

Correct Answer Market targeting , Market segmentation

Page 282: SCDL - Marketing Management

2nd

Sem - Marketing Management 34

Your Answer Market segmentation , Market targeting

True/False

Question Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion New product forms and brands enter in which stage of

product life cycle?

Correct Answer Growth

Your Answer Introductory

Multiple Choice Single AnswerQuestion It refers to formal and informal rules, regulations and

procedures that complements the company structure

Correct Answer Systems

Your Answer Systems

Match The Following

Question Correct Answer Your Answer

Tangible sources Capital, machines,rawmaterial

Capital, machines,rawmaterial

Intangible sources Information, time and

technology

Information, time and

technology

Consumer to producer Backward communication Backward communication

Customer is the focal point

in

Marketing Marketing

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Select The BlankQuestion ________ routinely performs all functions on recurrent,

internal and external data

Correct Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

Multiple Choice Single Answer

Page 283: SCDL - Marketing Management

2nd

Sem - Marketing Management 35

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Multiple Answer

Question Income,occupation,education, age,marital status are factorsof which type of segmentation?

Correct Answer Geographic , Demographic

Your Answer Geographic , Demographic

Multiple Choice Single Answer

Question In which phase of production era, the producer andconsumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

True/FalseQuestion Experimental research involves obtaining data from

respondents in person, mail or by phoneCorrect Answer False

Your Answer False

Select The Blank

Question distribution is used when a small percentage ofcustomers account for a large part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Single AnswerQuestion It is the most influential primary reference group shaping a

buyer's behaviourCorrect Answer Family

Your Answer Family

True/FalseQuestion Survey of buyers' intentions technique is comparatively

costly and the data gathered is of questionable value.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion After the new product has passed the conceptual stages it

becomes more concrete in which stages?

Page 284: SCDL - Marketing Management

2nd

Sem - Marketing Management 36

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

Multiple Choice Multiple Answer

Question How does 'structure' reduce internal uncertainity arising outof human behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Control mechanism , Departmentalisation

True/FalseQuestion Services can be stored in inventory.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question When is demand price elastic?

Correct Answer Price cut causes revenue to increase , Price rise causesrevenue to decrease

Your Answer Price cut causes revenue to increase , Price rise causesrevenue to decrease

True/FalseQuestion Marketing strategies are developed to support broad

marketing objectives

Correct Answer True

Your Answer True

Select The BlankQuestion A change in quantity demanded of a product is caused by a

change in its ________.Correct Answer Price

Your Answer Price

Multiple Choice Single AnswerQuestion It sets a sales performance standard against which actual

sales results can be compared with potential salesCorrect Answer Sales forecast

Your Answer Sales forecast

Multiple Choice Single AnswerQuestion " How much to order " is also called as

Correct Answer Basic stock

Page 285: SCDL - Marketing Management

2nd

Sem - Marketing Management 37

Your Answer Re-order point

True/False

Question Product concept testing through physical presentationincrease the reliability of test.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Competition develops in which stage of Product life cycle?

Correct Answer Maturity

Your Answer Maturity

Multiple Choice Single AnswerQuestion It is is the data which has been converted to a useful form

for decision making

Correct Answer Information

Your Answer Information

Multiple Choice Single AnswerQuestion What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Detailed version of idea stated in consumer terms

True/False

Question Inndustrial goods are sold to end-users for personalconsumption.

Correct Answer False

Your Answer False

True/False

Question Systems are formal and informal rules and regulations thatcomplements the company structure

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Inform , Remind , Persuade

Select The Blank

Page 286: SCDL - Marketing Management

2nd

Sem - Marketing Management 38

Question A speciality product is ________ intensively distributed thana shopping product

Correct Answer Less

Your Answer Less

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Form

6th Copy

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single AnswerQuestion The company earns an acceptable rate of return on their net

sales.This profitability objective is called:Correct Answer Target return

Your Answer Target return

True/FalseQuestion Product concept testing through physical presentation increase

the reliability of test.Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Only one seller and nocompetition permittedlegally

Monopoly Pure monopoly

Few sellers but accountfor bulk of industry's sales

Oligopoly Oligopoly

Many sellers and buyersand each seller's offeringis somewhat different thanothers

Monopolistic Monopolistic

Many sellers and buyersand none of them havemuch effect on the totaldemand,supply andproduct's market price

Pure competition Pure competition

Select The Blank

Page 287: SCDL - Marketing Management

2nd

Sem - Marketing Management 39

Question The cost of warehousing, transportation, inventory and handlingproducts together constitutes ________ concept.

Correct Answer Total cost

Your Answer Optimisation cost

Multiple Choice Multiple AnswerQuestion After the new product has passed the conceptual stages it

becomes more concrete in which stages?Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

Select The BlankQuestion ________ distribution is used when a small percentage of

customers account for a large part of sale.Correct Answer Selective

Your Answer Selective

Multiple Choice Single AnswerQuestion Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Select The BlankQuestion ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Select The BlankQuestion ________ planning determines the number , location and

ownership of warehouses.Correct Answer Warehouse

Your Answer Logistics

Multiple Choice Single AnswerQuestion It is that element of a plan that specifies what is to be

accomplishedCorrect Answer Objectives

Your Answer Objectives

Multiple Choice Multiple AnswerQuestion Research design is classified as :

Page 288: SCDL - Marketing Management

2nd

Sem - Marketing Management 40

Correct Answer Methodology , Function

Your Answer Function , Methodology

Multiple Choice Single AnswerQuestion An example of Want is :

Correct Answer Continental food

Your Answer Continental food

True/FalseQuestion Product, place and promotion elements in the marketing mix are

viewed as cost factors.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion When is demand price elastic?

Correct Answer Price cut causes revenue to increase , Price rise causesrevenue to decrease

Your Answer Price cut causes revenue to increase , Price rise causesrevenue to decrease

Multiple Choice Single AnswerQuestion What is the most important promotion activity required in

Industrial buying processCorrect Answer Personal selling

Your Answer Personal selling

True/FalseQuestion The greater the number of substitutes for a product, the less

price elastic is its demand.Correct Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion Market segmentation can be done on the basis of following

factorsCorrect Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

True/FalseQuestion Correlation methods is also used to supplement other

techniques.Correct Answer False

Page 289: SCDL - Marketing Management

2nd

Sem - Marketing Management 41

Your Answer False

True/FalseQuestion Marketing involves a backward communication from consumer

to producerCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion It helps an organisation to cope with future by setting objectives

and making strategies to achieve themCorrect Answer Planning

Your Answer Planning

Select The BlankQuestion ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

Match The Following

Question Correct Answer Your Answer

Encoding Putting meaning tosymbols conveyed asmessages

Putting meaning tosymbols conveyed asmessages

Decoding Interpreting the messageby receiver

Interpreting the messageby receiver

Noise It interferes withcommunication process

It interferes withcommunication process

Feedback Communication fromreceiver to sender

Communication fromreceiver to sender

True/FalseQuestion Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

Select The BlankQuestion ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Page 290: SCDL - Marketing Management

2nd

Sem - Marketing Management 42

Multiple Choice Multiple AnswerQuestion The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Machine , Time

Select The BlankQuestion Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

True/FalseQuestion Marketing channels move products from customers to

manufacturer.Correct Answer False

Your Answer False

Select The BlankQuestion ________ is an important tool for planning and controlling the

firm'a activitiesCorrect Answer Sales Forecast

Your Answer Sales Forecast

True/FalseQuestion The super structure indicates ways in which company's tasks

are integrated or coordinatedCorrect Answer True

Your Answer False

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

True/FalseQuestion Marketing and production costs are high in multi -segment

strategyCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Page 291: SCDL - Marketing Management

2nd

Sem - Marketing Management 43

Correct Answer Sales

Your Answer Sales

Select The BlankQuestion Buyer's response in ________ method may not be applicable in

other marketsCorrect Answer Market tests

Your Answer Market tests

Multiple Choice Multiple AnswerQuestion The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Single AnswerQuestion It refers to formal and informal rules, regulations and procedures

that complements the company structureCorrect Answer Systems

Your Answer Systems

Multiple Choice Single AnswerQuestion Marketer tries to seek what kind of response from the other

party?Correct Answer Behavioural

Your Answer Behavioural

Multiple Choice Multiple AnswerQuestion Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market targeting , Market segmentation

Multiple Choice Multiple AnswerQuestion Money is invested by way of

Correct Answer Debt , Equity

Your Answer Debt , Equity

Multiple Choice Single AnswerQuestion The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Page 292: SCDL - Marketing Management

2nd

Sem - Marketing Management 44

Your Answer Form

Multiple Choice Single AnswerQuestion Members of this group are average white and blue collar

workers who aim for better livingCorrect Answer Middle class

Your Answer Middle class

Multiple Choice Multiple AnswerQuestion What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process ,Identifies impact of any change on performance , Instantly spotsmalfunctions and show where they occur

Your Answer Identifies quality and productivity from a production process ,Identifies impact of any change on performance , Instantly spotsmalfunctions and show where they occur

Select The BlankQuestion ________ directs the flow of goods and services from the

producer to the ultimate consumerCorrect Answer Marketing

Your Answer Marketing

Multiple Choice Multiple AnswerQuestion Income,occupation,education, age,marital status are factors of

which type of segmentation?Correct Answer Geographic , Demographic

Your Answer Geographic , Demographic

Multiple Choice Single AnswerQuestion This involves developing two or more market strategies for two

or more market segmentsCorrect Answer Multi-segmentation

Your Answer Multi-segmentation

Multiple Choice Multiple AnswerQuestion Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution andpromotion strategy

Your Answer One market mix for target market , One distribution andpromotion strategy

Multiple Choice Single AnswerQuestion Safety stock available with a company is 200 units and seasonal

stock is 150 units. The usage rate of the product is 5 units/dayand lead time is of 10 days. Calculate the basic stock.

Page 293: SCDL - Marketing Management

2nd

Sem - Marketing Management 45

Correct Answer 400 units

Your Answer 400 units

Multiple Choice Multiple AnswerQuestion Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

Page 294: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple AnswerQuestion Types of psychological pricing are

Correct Answer Prestige , Odd , Leader

Your Answer Prestige , Odd , Leader

Select The BlankQuestion ________ is a broad plan of action for using an

organisation's resources to accomplish a objectiveCorrect Answer Strategy

Your Answer Strategy

True/FalseQuestion Product variety marketing presents different choices to

set the companys' product apart from competitors.Correct Answer True

Your Answer True

True/FalseQuestion Marketer discourages his brand users for brand

switching.Correct Answer True

Your Answer False

Multiple Choice Multiple AnswerQuestion Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distributionand promotion strategy

Your Answer One market mix for target market , One distributionand promotion strategy

Match The Following

Question Correct Answer Your Answer

Exclusive Assortment Carrying the line ofonly one manufacturer

Carrying the line of onlyone manufacturer

Open bid Contract awarded tolowest bidder

Contract awarded tolowest bidder

Negotiated Contract Direct negotiation withone or more companiescovering project andterms

Direct negotiation withone or more companiescovering project andterms

Deep Assortment Carrying a product Carrying a product

Page 295: SCDL - Marketing Management

family in depth,

drawing on manyproducer's output

family in depth,

drawing on manyproducer's output

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer

motives

It analyses consumer

motives

Historical research Uses past experiencesto find solutions

Uses past experiencesto find solutions

Survey research Obtains data fromrespondents in person

Obtains data fromrespondents in person

Experimental research One factor is constantand holding otherfactors

One factor is constantand holding otherfactors

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty.He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple AnswerQuestion Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Select The Blank

Question ________ research involves using past experiences tofind solutions to marketing problems

Correct Answer Historical

Your Answer Historical

Multiple Choice Single AnswerQuestion "Image building" objectives are common in which type

of market structure?Correct Answer Oligopoly

Your Answer Monopoly

Multiple Choice Single AnswerQuestion The greatest amount of satisfaction comes from which

utilityCorrect Answer Possession

Page 296: SCDL - Marketing Management

Your Answer Possession

True/FalseQuestion "Idea screening" stage reduces the number of ideas

based on company's criteria.Correct Answer True

Your Answer False

Multiple Choice Single AnswerQuestion It identifies opportunities for and threats to the

organisationCorrect Answer Environmental assessment

Your Answer Environmental assessment

Multiple Choice Single AnswerQuestion This method enables the forecaster to take into

consideration seasonal fluctuations and long termfluctuations

Correct Answer Time Series Analysis

Your Answer Simple Trend Analysis

Multiple Choice Multiple AnswerQuestion How does 'structure' reduce internal uncertainity

arising out of human behaviourCorrect Answer Control mechanism , Departmentalisation

Your Answer Control mechanism , Departmentalisation

True/FalseQuestion Internal records such as sales reports, cost and

accounting information are expensive to obtain.

Correct Answer False

Your Answer False

True/False

Question Companies have strenghts in a number of areas buttheir key strength are few in number

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Page 297: SCDL - Marketing Management

Your Answer Intermediary

Multiple Choice Multiple AnswerQuestion Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Single AnswerQuestion In which phase of production era, the producer and

consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question Mission statements for marketing oriented organisationare framed in terms of :

Correct Answer Customer want satisfaction

Your Answer Customer want satisfaction

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from theother party?

Correct Answer Behavioural

Your Answer Behavioural

Multiple Choice Single AnswerQuestion Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Select The BlankQuestion Module of Flotilla strikes an optimum balance of

________ and flexibilityCorrect Answer Standardisation

Your Answer Standardisation

Page 298: SCDL - Marketing Management

Multiple Choice Multiple AnswerQuestion Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market segmentation , Marketing mix

Select The BlankQuestion For ________ items, reseller reorders goods when

inventory gets lowCorrect Answer Standard

Your Answer Standard

Select The BlankQuestion The demand for a product is ________ when price cut

causes revenue to increase.Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Multiple Answer

Question Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer High growth , Low share SBUs

Multiple Choice Multiple AnswerQuestion Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Practicality , Faith

Multiple Choice Single Answer

Question It is the relative difficulty in understanding or using theproduct

Correct Answer Complexity

Your Answer Complexity

Multiple Choice Single AnswerQuestion It is a paid form of non personal communication.

Correct Answer Advertising

Your Answer Advertising

Page 299: SCDL - Marketing Management

Multiple Choice Multiple AnswerQuestion Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Form

True/FalseQuestion Changes in consumer's buying patterns affects

channel's horizontal and vertical dimensions.Correct Answer True

Your Answer True

Select The BlankQuestion Wholesalers and retailers help manufacturer in

carrying ________ flow to final buyers.Correct Answer Title

Your Answer Information

Select The BlankQuestion ________ product is sold for use in producing other

goods or servicesCorrect Answer Industrial

Your Answer Industrial

Select The BlankQuestion Product ________ plays a major role in distribution

strategy.Correct Answer Awareness

Your Answer Awareness

True/FalseQuestion Shorter production runs are required to produce large

number of products in multi-segment strategyCorrect Answer True

Your Answer True

True/False

Page 300: SCDL - Marketing Management

Question Change in company's strategy gives rise to problemsnecessitating a new structure to be made

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion It is a reduction in list price that helps marketer to

adjust actual price without changing published listprices

Correct Answer Discounts

Your Answer Discounts

Multiple Choice Multiple AnswerQuestion What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Flotilla

True/FalseQuestion Image building pricing objective reduces the price war

among competitor.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Disadvantages of Primary data are :

Correct Answer Cost factor , Time factor

Your Answer Cost factor , Time factor

Select The BlankQuestion Concentration on that segment of market which has

the maximum number of people is called ________Correct Answer Market fallacy

Your Answer Market fallacy

Page 301: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The BlankQuestion A speciality product is ________ intensively distributed

than a shopping productCorrect Answer Less

Your Answer Less

True/FalseQuestion Survey of buyers' intentions technique is

comparatively costly and the data gathered is ofquestionable value.

Correct Answer True

Your Answer True

True/FalseQuestion Companies apply a variety of price adjustment

strategies to account for differences in customersegments and situations.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Marketer has no control over setting the price in whichtype of market structure?

Correct Answer Competition

Your Answer Monopoly

True/FalseQuestion Market foreacsts are available from sources like

government

Correct Answer False

Your Answer False

Select The Blank

Question ________ allowance is used to communicate about thevalues of the product and special event

Correct Answer Promotion

Your Answer Promotion

True/FalseQuestion Marketing and production costs are high in multi-

segment strategyCorrect Answer True

Page 302: SCDL - Marketing Management

Your Answer True

Multiple Choice Multiple AnswerQuestion These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Cement

True/FalseQuestion In pure competition many sellers and buyers are there

and have major effect on demand and supply of the

product's market priceCorrect Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotionalallowance , Damaged goods allowance

Select The BlankQuestion Toffees and chocolates, magazines etc are examples of

________ productsCorrect Answer Impulse

Your Answer Impulse

True/FalseQuestion Augmented product includes the actual product plus

any additional services such as maintenance,intallation etc.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Page 303: SCDL - Marketing Management

Your Answer Fixed cost , Variable cost

Select The BlankQuestion The factor of satisfaction and ________ motives are

consistent in societyCorrect Answer Profit

Your Answer Exchange

Multiple Choice Single AnswerQuestion An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Multiple Answer

Question What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

Multiple Choice Single AnswerQuestion A centralised inventory means

Correct Answer Fast delivery to customers

Your Answer Building and stocking one warehouse

Select The BlankQuestion In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Not consistent

Select The BlankQuestion Buyer's response in ________ method may not be

applicable in other markets

Correct Answer Market tests

Your Answer Simple trend analysis

Multiple Choice Multiple AnswerQuestion Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Laggards

Page 304: SCDL - Marketing Management

Multiple Choice Single AnswerQuestion D in AIDA stands for :

Correct Answer Desire

Your Answer Demand

Multiple Choice Multiple AnswerQuestion Income,occupation,education, age,marital status are

factors of which type of segmentation?Correct Answer Geographic , Demographic

Your Answer Demographic

Match The Following

Question Correct Answer Your Answer

Feedback Communication from

receiver to sender

Communication from

receiver to sender

Encoding Putting meaning tosymbols conveyed asmessages

Putting meaning tosymbols conveyed asmessages

Decoding Interpreting themessage by receiver

Interpreting themessage by receiver

Noise It interferes withcommunication process

It interferes withcommunication process

Select The BlankQuestion ________ distribution is used when a small percentage

of customers account for a large part of sale.Correct Answer Selective

Your Answer Selective

Multiple Choice Single AnswerQuestion What is Market Penetration?

Correct Answer Existing product-Existing market

Your Answer New product-Existing market

Multiple Choice Single AnswerQuestion Higher the perceived quality of the product, higher will

be the perceived price. Such products are called:Correct Answer Prestige

Your Answer Prestige

Select The Blank

Page 305: SCDL - Marketing Management

Question ________ concept increases the efficiency of economicsystem

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Multiple AnswerQuestion What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a productionprocess , Identifies impact of any change onperformance , Instantly spots malfunctions and showwhere they occur

Your Answer Identifies quality and productivity from a productionprocess , Identifies impact of any change onperformance , Instantly spots malfunctions and showwhere they occur

Select The BlankQuestion ________cost accounting measures the cost of

producing and ignores the cost of non-producing

Correct Answer Traditional

Your Answer Modern

Multiple Choice Multiple Answer

Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Transfer , Exchange

Multiple Choice Single AnswerQuestion General Electric Matrix is divided into how many cells

Correct Answer 9

Your Answer 4

Multiple Choice Multiple AnswerQuestion Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology

Match The Following

Question Correct Answer Your Answer

Customer is the focalpoint in

Marketing Marketing

Page 306: SCDL - Marketing Management

Tangible sources Capital, machines,raw

material

Capital, machines,raw

material

Intangible sources Information, time andtechnology

Information, time andtechnology

Consumer to producer Backwardcommunication

Backwardcommunication

Multiple Choice Multiple Answer

Question The external sources of Primary data are :

Correct Answer Retailer , Wholesaler , Libraries

Your Answer Retailer , Wholesaler

True/FalseQuestion Executive judgement technique may be used to

supplement other techniquesCorrect Answer True

Your Answer True

Multiple Choice Single Answer

Question It refers to formal and informal rules, regulations andprocedures that complements the company structure

Correct Answer Systems

Your Answer Strategy

Multiple Choice Single AnswerQuestion Deciding on the number of intermediaries to be

employed by a producer is called:Correct Answer Intensity distribution

Your Answer Exclusive distribution

Select The BlankQuestion ________ directs the flow of goods and services from

the producer to the ultimate consumer

Correct Answer Marketing

Your Answer Selling

Multiple Choice Multiple Answer

Question The areas which become active after promotionbudgets have been set and funds are allocated topromotion mix elements.

Correct Answer Sales management , Advertising

Your Answer Sales promotion , Advertising

Page 307: SCDL - Marketing Management

Select The BlankQuestion ________ is seen as an integral process that converts

materials into goods

Correct Answer Systems

Your Answer Systems

Select The Blank

Question ________ is a part of the company that has a separatemission and objectives

Correct Answer SBU

Your Answer Strategic planning

True/FalseQuestion Indirect channels for industrial products are longer

than consumer product channels.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion What is break down approach

Correct Answer Sales potential varies with country's general level ofeconomic activity , Market and sales potential is basedon economic forecast , Number of units that a buyerbuys is multiplied by the total number of potentialbuyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level ofeconomic activity , Market and sales potential is basedon economic forecast , Number of units that a buyerbuys is multiplied by the total number of potentialbuyers in that territory to arrive at total sales

Multiple Choice Single AnswerQuestion Which is the shortest marketing channel for an

industrial product?Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

Multiple Choice Multiple AnswerQuestion Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/FalseQuestion Warehouses are needed when supply sources and

markets are located close by.

Page 308: SCDL - Marketing Management

Correct Answer False

Your Answer False

Page 309: SCDL - Marketing Management

Marketing ManagementTopic Page No

1 Marketing 1

2 utility 33 process of satisfaction 4

4 production era 5

5 sales era 6

6 marketing era 77 elements of business system 10

8 marketing concept 11

9 business cycle 18

10 inflation and disinflation 1811 unemployment 19

12 competitive environment 20

13 types of market structure 20

14 oligopoly , pure , monolistic 2115 technological environment 22

16 socio cultural environment 23

17 environmental monitoring 23

18 management process 29

19 strategic organizational planning 3120 situation assessment 32

21 organizational mission 33

22 BCG model 35

23 marketers as problem solvers and decision makers 4324 Marketing research 47

25 consumer behaviour 58

26 consumer buyer behaviour 58

27 cultural factors 5928 social factors 60

29 social classes 61

30 personal factors 63

31 psychological factors 6532 family life cycle 66

33 buying decision process 68

34 stage model of buying process 69

35 consumer information sources 6936 evaluation of alternatives 70

37 purchase decision 71

38 industrial market 78

39 demand 7940 purchasing 80

41 reciprocity 80

42 leasing 80

43 buying decisions 80

44 reseller market 8245 best vondor situation 83

46 government market 83

47 market segmentation 89

48 markets 8949 strategies for identifying target markets 90

Page 310: SCDL - Marketing Management

50 Market matching strategies 9151 mass market 91

52 market segmentation 91

53 concentration strategy 92

54 multi segment strategy 9355 segmentation variables 94

56 segmentation 95

57 targeted marketing 101

58 segmentation strategy 10259 competitors positions 104

60 evaluate market segments 106

61 forecasting 108

62 marketing mix 115, 11963 developing growth strategy 115

64 porduct market expansion grid 116

65 company marketing strategy 117

66 Four Ps of Marketing mix 12067 product 125

68 product classification 127

69 services 130

70 characteristics of services 130

71 product life cycle 131, 21072 adoption and diffusion process 133

73 product line 136

74 cannibalization 137

75 new product developing strategy 14376 stages in new product development 145

77 commercialization 147

78 marketing channels 155

79 utility 15680 central market increase exchange efficiency 157

81 discrepancy 157

82 channel structure 158

83 indirect channel 15984 channel integration and expansion 160

85 criteria for choosing districution channels 163

86 market coverage 163

87 determining the quantity and quality of intermediaries 16488 channel management , planning 166

89 middlemen 167, 156

90 physical distribution 171

91 cost trade-off concept 17392 optimization concept 173

93 warehousing 174

94 inventory control subsystem 175

95 order quantity 176

96 modes of transportation 17897 promotion effort 183

98 cummunication process 184

99 cummunication channel 185

100 promotion mix 188101 promotion activities 188

Page 311: SCDL - Marketing Management

102 promotion effort 191103 promotion budget 191

104 advertising 192

105 price determination 199

106 price 200107 non price competition 201

108 systems view of pricing 202

109 setting list price 203

110 profit 204111 law of demand 205

112 elasticity 208

113 breakeven analysis 212

114 marginal analysis 214115 proft maximization 215, 237

116 price administration 220

117 discount 220

118 allowance 222119 price policy 223,224

120 pricing 223, 225

121 price flexibility 224

122 pricing concepts 231

123 Beliefs & Attitudes 67124 shake out 204

125 price stabilization 204

126 AIDA 192

127 staffing128 RDS 46

129 SBU 35

130 orientation 202

131 distribution 164132 total cost 173

133 logistic 179

134 assortment 82

135 reseller market 82

Page 312: SCDL - Marketing Management
Page 313: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple AnswerQuestion What is Statistical Quality Control(SQC)

Correct Answer Instantly spots malfunctions and show where they occur , Identifiesquality and productivity from a production process , Identifies impact ofany change on performance

Your Answer Identifies quality and productivity from a production process , Identifiesimpact of any change on performance , Integrates manufacturing withbusiness strategy

Multiple Choice Single AnswerQuestion The tool that a sender uses to reach to the receiver is called:

Correct Answer Message

Your Answer Message

Multiple Choice Multiple AnswerQuestion The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Machine , Time

Multiple Choice Single AnswerQuestion Organisations that acquire goods and services that are sold/rented and

supplied to othersCorrect Answer Industrial Market

Your Answer Industrial Market

Multiple Choice Multiple AnswerQuestion These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Clothing , Cement

Select The BlankQuestion Skimming pricing involves________ risk.

Correct Answer Low

Your Answer Low

DocuC

om PDF Tria

l

www.pdfw

izard.

com

Page 314: SCDL - Marketing Management

Multiple Choice Single AnswerQuestion The company earns an acceptable rate of return on their net sales.This

profitability objective is called:Correct Answer Target return

Your Answer Target return

Match The Following

Question Correct Answer Your Answer

Customer is the focal pointin

Marketing Marketing

Tangible sources Capital, machines,rawmaterial

Capital, machines,rawmaterial

Intangible sources Information, time andtechnology

Information, time andtechnology

Consumer to producer Backward communication Backward communication

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Select The BlankQuestion ________ is some characteristic of people in the market that helps in

dividing it.Correct Answer Factor

Your Answer Age

Multiple Choice Single AnswerQuestion The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

True/FalseQuestion Internal records such as sales reports, cost and accounting information

are expensive to obtain.Correct Answer False

Your Answer False

DocuC

om PDF Tria

l

www.pdfw

izard.

com

Page 315: SCDL - Marketing Management

Multiple Choice Multiple AnswerQuestion What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non pricecompetition , Marginal revenue is less than average revenue

Your Answer The additional cost of each unit of product , Marginal revenue is lessthan average revenue , It is useful for new products

Multiple Choice Single AnswerQuestion Maximum number of new product ideas come from

Correct Answer Internal sources

Your Answer Customers

Select The BlankQuestion In ________ pricing buyers pay different prices under the same

conditions , in the same quantities and at the same timeCorrect Answer Variable

Your Answer Variable

True/FalseQuestion Formal planning provides clearer performance standards.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication anddelivery , Each party has something that might be of value to the otherparty

Your Answer Atleast two parties , Each party is capable of communication anddelivery , Each party has something that might be of value to the otherparty

Multiple Choice Multiple AnswerQuestion What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

Multiple Choice Single Answer

DocuC

om PDF Tria

l

www.pdfw

izard.

com

Page 316: SCDL - Marketing Management

Question The price of a product is determined by estimating the cost of producingand marketing and then add a percentage of profits. This orientation iscalled:

Correct Answer Cost

Your Answer Cost

Multiple Choice Multiple AnswerQuestion Business is rated on which dimensions

Correct Answer Market attractiveness , Business strength

Your Answer Market attractiveness , Business strength , Competition level

Multiple Choice Single AnswerQuestion Production creates which type of utility

Correct Answer Form

Your Answer Form

Select The BlankQuestion ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Simple trend analysis

Multiple Choice Single AnswerQuestion Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

Multiple Choice Single AnswerQuestion Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Select The BlankQuestion Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

DocuC

om PDF Tria

l

www.pdfw

izard.

com

Page 317: SCDL - Marketing Management

Your Answer Awareness

Multiple Choice Single AnswerQuestion In which phase of production era, the producer and consumer are the

same ?Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Multiple AnswerQuestion The culture of a company is conveyed through

Correct Answer Myths , Rituals , Rites

Your Answer Rites , Myths , Rituals

True/FalseQuestion Marketing involves a backward communication from consumer to

producerCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion To avoid price competition, Marketer will set which of the following

price?Correct Answer At market level

Your Answer At market level

Select The BlankQuestion Toffees and chocolates, magazines etc are examples of ________

productsCorrect Answer Impulse

Your Answer Impulse

True/FalseQuestion "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

True/False

DocuC

om PDF Tria

l

www.pdfw

izard.

com

Page 318: SCDL - Marketing Management

Question Product concept testing through physical presentation increase thereliability of test.

Correct Answer True

Your Answer True

Select The BlankQuestion ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Multiple Choice Single AnswerQuestion Quantity discrepancy for a convenience product in a marketing channel

is adjusted by :Correct Answer Retailer

Your Answer Producer

Select The BlankQuestion Optimum marketing mix is obtained using analysis, ________,

implementation and control.Correct Answer Planning

Your Answer Planning

Multiple Choice Single AnswerQuestion The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

True/FalseQuestion Augmented product includes the actual product plus any additional

services such as maintenance, intallation etc.Correct Answer True

Your Answer True

True/FalseQuestion Inndustrial goods are sold to end-users for personal consumption.

Correct Answer False

Your Answer False

DocuC

om PDF Tria

l

www.pdfw

izard.

com

Page 319: SCDL - Marketing Management

True/FalseQuestion The demand for necessities tends to be more price elastic than the

demand for luxury products.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion It indicates the degree of differentiation

Correct Answer Structure

Your Answer Status

Multiple Choice Multiple AnswerQuestion Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Select The BlankQuestion ________ routinely performs all functions on recurrent, internal and

external dataCorrect Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

Multiple Choice Multiple AnswerQuestion The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Recipient

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple AnswerQuestion Features of Question Marks?

Correct Answer High growth , Low share SBUs

DocuC

om PDF Tria

l

www.pdfw

izard.

com

Page 320: SCDL - Marketing Management

Your Answer High growth , Low share SBUs

Match The Following

Question Correct Answer Your Answer

Biogenetic needs Hunger, Thirst Hunger, Thirst

Actual self concept How person views himself How person views himself

Others self concept How the person thinksothers see him

How the person thinks otherssee him

Personality Deference, Autonomy Esteem, Recognition

True/FalseQuestion Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

DocuC

om PDF Tria

l

www.pdfw

izard.

com

Page 321: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single AnswerQuestion 4p's of of Marketing should be considered in conjunction with

Correct Answer 4C's

Your Answer 4C's

True/FalseQuestion Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer False

Select The BlankQuestion Buyer's response in ________ method may not be applicable in other

marketsCorrect Answer Market tests

Your Answer Market tests

True/FalseQuestion The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

Select The BlankQuestion ________ is seen as an integral process that converts materials into

goodsCorrect Answer Systems

Your Answer Systems

Multiple Choice Single AnswerQuestion It is the process of influencing one's behaviour by sharing ideas,

feelings and information.Correct Answer Communication

Your Answer Communication

Select The BlankQuestion Module of Flotilla strikes an optimum balance of ________ and

flexibility

Page 322: SCDL - Marketing Management

Correct Answer Standardisation

Your Answer Standardisation

True/FalseQuestion Market segmentation is the decision to identify different groups that

compose the market and to develop specific product for each of thesegroups.

Correct Answer False

Your Answer True

True/FalseQuestion Companies apply a variety of price adjustment strategies to account for

differences in customer segments and situations.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Recipient

Multiple Choice Multiple AnswerQuestion Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer High growth , Low share SBUs

Multiple Choice Single AnswerQuestion Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Single AnswerQuestion Decline in buying power due to price levels rising more rapidly than

income is calledCorrect Answer Inflation

Your Answer Inflation

Page 323: SCDL - Marketing Management

Multiple Choice Single AnswerQuestion It refers to the effect price changes have on quantity demanded of a

product and the firm's sales revenue.Correct Answer Demand elasticity

Your Answer Demand elasticity

Multiple Choice Single AnswerQuestion This approach estimates sales potential of a territory by estimating the

number of units of a product category that a buyer buys from allsuppliers multiplied by the number of potential buyers in that territory

Correct Answer Buildup approach

Your Answer Buildup approach

Select The BlankQuestion The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Data

Multiple Choice Multiple AnswerQuestion After the new product has passed the conceptual stages it becomes

more concrete in which stages?Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

True/FalseQuestion Product development includes starting another business or buy

businesses outside of their current line.Correct Answer False

Your Answer False

Match The Following

Question Correct Answer Your Answer

Wide market coverage isachieved.

Intensive distribution. Intensive distribution.

Helps in the process ofmatching demand andsupply.

Marketing channel Marketing channel

No intermediaries betweenproducer and consumer.

Direct channel Direct channel

Page 324: SCDL - Marketing Management

Combining two or morelevels of a channel underone participant's control.

Vertical integration Vertical integration

Select The BlankQuestion ________ is a broad plan of action for using an organisation's

resources to accomplish a objectiveCorrect Answer Strategy

Your Answer Strategy

True/FalseQuestion Demand is highly elastic for industrial goods

Correct Answer False

Your Answer True

Match The Following

Question Correct Answer Your Answer

This refers to the number ofproduct items within eachproduct line.

Product depth Product depth

This includes all productitem's a company offers.

Product mix Product mix

This is a group of productsthat are related.

Product line. Product line.

This is the total number ofproduct lines.

Product breadth Product breadth

True/FalseQuestion Image building pricing objective reduces the price war among

competitor.Correct Answer True

Your Answer True

Select The BlankQuestion Product, price, place and promotion are the 4p's of ________ mix

Correct Answer Marketing

Your Answer Marketing

True/False

Page 325: SCDL - Marketing Management

Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Input and output , Objectives , Process and feedback

Multiple Choice Single AnswerQuestion Mr "X" has recently been chucked out from his job and is now searching

for a new one.His unemployment is calledCorrect Answer Functional

Your Answer Structural

Multiple Choice Single AnswerQuestion A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Select The BlankQuestion A speciality product is ________ intensively distributed than a shopping

productCorrect Answer Less

Your Answer Less

Multiple Choice Multiple AnswerQuestion Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market targeting , Market positioning , Marketing mix

Select The BlankQuestion ________ allowance is used to communicate about the values of the

product and special eventCorrect Answer Promotion

Your Answer Promotion

Page 326: SCDL - Marketing Management

Multiple Choice Multiple AnswerQuestion Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Multiple Choice Multiple AnswerQuestion Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology

Multiple Choice Single AnswerQuestion The price of a product is determined by estimating the cost of producing

and marketing and then add a percentage of profits. This orientation iscalled:

Correct Answer Cost

Your Answer Cost

Multiple Choice Single AnswerQuestion The tool used for decision making in ' The alternate futures ' scenario is

Correct Answer Option Valuation model

Your Answer Option Valuation model

True/FalseQuestion Marketing strategies are developed to support broad marketing

objectivesCorrect Answer True

Your Answer True

Select The BlankQuestion Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Single AnswerQuestion Advantage of multi-variate segmentation is :

Page 327: SCDL - Marketing Management

Correct Answer More information about available people

Your Answer Sales potential increases

Multiple Choice Multiple AnswerQuestion The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Machine , Time

Multiple Choice Multiple AnswerQuestion These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

True/FalseQuestion Services can be stored in inventory.

Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Multiple AnswerQuestion What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Generator back up

Select The BlankQuestion ________ is an important tool for planning and controlling the firm'a

activitiesCorrect Answer Sales Forecast

Your Answer Sales Forecast

Select The Blank

Page 328: SCDL - Marketing Management

Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Industrial

Multiple Choice Multiple AnswerQuestion The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Induce acceptance of new product , Gain initial distribution

Multiple Choice Multiple AnswerQuestion How does 'structure' reduce external uncertainity arising out of human

behaviourCorrect Answer Research and planning , Forecasting

Your Answer Division of labour , Departmentalisation

Page 329: SCDL - Marketing Management

Tuesday, September 8, 2009

Marketing Management - 16

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank

Question ________ is an important tool for planning and controlling

the firm'a activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Multiple Choice Single Answer

Question These items are directly bought by industrial buyers from

producers rather than the middlemen

Correct Answer Expensive

Your Answer Non durables

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

True/False

Question The key to successful new product introduction lies in a

systems approach.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low opportunities Some fit and some

misfit

Gap analysis Difference between desired and projected performance

Difference between desired and projected performance

Page 330: SCDL - Marketing Management

Corporate parenting Managing SBU's by a corporate Managing SBU's by a

corporate

Heartland business Give the highest priority Fit well but low

opportunities

Multiple Choice Multiple Answer

Question Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure

groups , Government stability

Your Answer Form of government adopted , Media and pressure groups ,

Government stability

Multiple Choice Single Answer

Question It limits the alternatives that a decision maker takes in a

given situation

Correct Answer Policy

Your Answer Policy

Select The Blank

Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

Biogenetic needs Hunger, Thirst Hunger, Thirst

Actual self concept How person views himself How person views

himself

Others self concept How the person thinks others see him How the

person thinks others see him

Personality Deference, Autonomy Esteem, Recognition

Page 331: SCDL - Marketing Management

True/False

Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a

production process , Identifies impact of any change on performance ,

Instantly spots malfunctions and show where they occur

Your Answer Identifies quality and productivity from a production

process , Integrates manufacturing with business strategy

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Time

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Supplier

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the other

party?

Correct Answer Behavioural

Your Answer Behavioural

True/False

Question Systems are formal and informal rules and regulations that

complements the company structure

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It

Page 332: SCDL - Marketing Management

ignores non price competition , Marginal revenue is less than average

revenue

Your Answer The additional cost of each unit of product , Marginal

revenue is less than average revenue , It is useful for new products

True/False

Question In negotiated contracts, the bid selected by buyer is not

necessarily the lowest

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer

are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Marketing

True/False

Question Companies apply a variety of price adjustment strategies to

account for differences in customer segments and situations.

Correct Answer True

Your Answer True

Select The Blank

Question ________ of physical distribution activities increases it's

productivity as well as of manufacturer.

Correct Answer Automation

Your Answer Automation

Select The Blank

Question Competition tends to focus on ________ as a product moves

through its life cycle.

Correct Answer Price

Page 333: SCDL - Marketing Management

Your Answer Sales volume

Multiple Choice Single Answer

Question Marketing arises from ?

Correct Answer Exchange

Your Answer Self production

True/False

Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Select The Blank

Question ________ distribution is used when a small percentage of

customers account for a large part of sale.

Correct Answer Selective

Your Answer Exclusive

True/False

Question Changes in company structure also necessitates changes in

the systems in various degrees

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of

value , Agreed upon conditions

Your Answer There is time and place of agreement , Two things of value ,

Agreed upon conditions

True/False

Question Consumer behaviour is more challenging across international

border.

Correct Answer True

Your Answer False

Page 334: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Services

True/False

Question Services can be stored in inventory.

Correct Answer False

Your Answer False

Select The Blank

Question A change in quantity demanded of a product is caused by a

change in its ________.

Correct Answer Price

Your Answer Demand

Multiple Choice Single Answer

Question This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Integral

True/False

Question Change in company structure from divisional to matrix also

mean changes in the systems in various degrees

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence ,

Transportation

Your Answer Damaged goods , Customer satisfaction , Transportation

Multiple Choice Multiple Answer

Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Debt , Equity , Return

Page 335: SCDL - Marketing Management

Multiple Choice Single Answer

Question It is the most influential primary reference group shaping a

buyer's behaviour

Correct Answer Family

Your Answer Family

Select The Blank

Question ________ directs the flow of goods and services from the

producer to the ultimate consumer

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer

Question These are moves that will pay off irrespective of what

happens in the future

Correct Answer No-regret moves

Your Answer No-regret moves

Select The Blank

Question ________ allowance is used to communicate about the values

of the product and special event

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer

Question How does 'structure' reduce external uncertainity arising

out of human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Forecasting , Division of labour , Departmentalisation

Select The Blank

Question Major reason for success for new product is ________

product.

Correct Answer Superior

Your Answer Correctly positioned

Multiple Choice Single Answer

Page 336: SCDL - Marketing Management

Question Higher the perceived quality of the product, higher will be

the perceived price. Such products are called:

Correct Answer Prestige

Your Answer Prestige

Multiple Choice Single Answer

Question The most common criteria for classifying products is based

on

Correct Answer Buyer behaviour

Your Answer Target market

Multiple Choice Multiple Answer

Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Exposure , Not accurate , Time consuming

Multiple Choice Single Answer

Question This method is more accurate for short term forecasts

Correct Answer Simple Trend Analysis

Your Answer Simple Trend Analysis

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty.

He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer

Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller

quantities , Buying patterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers buy smaller

quantities

at 2:47 AM 0 comments Links to this post

Labels: Marketing Management(Set-IV)

Marketing Management - 15

Page 337: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Question Deciding on the number of intermediaries to be employed by

a producer is called:

Correct Answer Intensity distribution

Your Answer Intensity distribution

Select The Blank

Question ________ distribution is used when a small percentage of

customers account for a large part of sale.

Correct Answer Selective

Your Answer Exclusive

Multiple Choice Single Answer

Question Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Introductory

Multiple Choice Multiple Answer

Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise

causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise

causes revenue to increase

Multiple Choice Single Answer

Question Which is the products that potential customers do not know

about it or they do not want yet.

Correct Answer Unsought

Your Answer Unsought

Multiple Choice Single Answer

Question 4p's of of Marketing should be considered in conjunction

with

Correct Answer 4C's

Your Answer 4C's

Multiple Choice Single Answer

Question Recovery stage in business cycle is also called

Correct Answer Upswing

Your Answer Upswing

Select The Blank

Page 338: SCDL - Marketing Management

Question Buyer's response in ________ method may not be applicable

in other markets

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which

utility

Correct Answer Possession

Your Answer Form

Multiple Choice Single Answer

Question Government units that purchase or rent goods for carrying

out main functions of government is called

Correct Answer Government Market

Your Answer Government Market

Multiple Choice Single Answer

Question In which phase of production era, the producer and

consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question "Image building" objectives are common in which type of

market structure?

Correct Answer Oligopoly

Your Answer Competition

True/False

Question Marketer should keep company's mission and marketing

objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question New products enter the market and old customers make

repeat purchase during which stage of product life cycle?

Correct Answer Growth

Your Answer Growth

Match The Following

Question Correct Answer Your Answer

Page 339: SCDL - Marketing Management

Sales forecast Sales volume Sales volume

Correlation method Historical data Historical data

Market forecast Industry trade associations Industry trade associations

Economic forecast Government Government

True/False

Question Experimental research involves obtaining data from

respondents in person, mail or by phone

Correct Answer False

Your Answer False

Select The Blank

Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Tactics

Multiple Choice Multiple Answer

Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Good packaging , Coupon offers , Discounts

True/False

Question Publicity is news carried in the mass media about a firm

and its products, policies or actions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question This data is originated by original research through

observation/ enquiry

Correct Answer Primary data

Your Answer Primary data

True/False

Question The demand for a specific brand within a product category

is called selective demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Page 340: SCDL - Marketing Management

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Marketing

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

True/False

Question Changes in consumer's buying patterns affects channel's

horizontal and vertical dimensions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It is the series of marketing institutions that help in

moving the product from producer to the ultimate user.

Correct Answer Marketing channel

Your Answer Marketing channel

True/False

Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Slowdown

Multiple Choice Single Answer

Question Lead time for a product is 10 days and usage rate is 6

units/day. Reorder point will be .

Correct Answer 60 units

Your Answer 60 units

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Buyer

True/False

Question The greater the number of substitutes for a product, the

Page 341: SCDL - Marketing Management

less price elastic is its demand.

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Question It gathers, records and analyses data about problems

related to Marketing

Correct Answer Market Research

Your Answer Market Research

Select The Blank

Question ________ directs the flow of goods and services from the

producer to the ultimate consumer

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Multiple Answer

Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of

value , Agreed upon conditions

Your Answer One thing of value , There is time and place of

agreement , Agreed upon conditions

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Selling

Tangible sources Capital, machines,raw material Capital, machines,raw

material

Intangible sources Information, time and technology Information, time

and technology

Consumer to producer Backward communication Marketing

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False

Question Consumer behaviour is easy to understand in familiar

Page 342: SCDL - Marketing Management

country like India for Indians.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question How does 'structure' reduce external uncertainity arising

out of human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting , Division of

labour

Multiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Supplier mix

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty.

He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Select The Blank

Question Major reason for success for new product is ________

product.

Correct Answer Superior

Your Answer Correctly positioned

Multiple Choice Single Answer

Question It is that element of a plan that specifies what is to be

accomplished

Correct Answer Objectives

Your Answer Objectives

Select The Blank

Question Optimum marketing mix is obtained using analysis,

________, implementation and control.

Correct Answer Planning

Your Answer Planning

Select The Blank

Question ________ routinely performs all functions on recurrent,

internal and external data

Correct Answer Recurrent data system(RDS)

Page 343: SCDL - Marketing Management

Your Answer Recurrent data system(RDS)

True/False

Question Shorter production runs are required to produce large

number of products in multi-segment strategy

Correct Answer True

Your Answer True

Select The Blank

Question ________ allowance is used to communicate about the values

of the product and special event

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be

satisfied ?

Correct Answer Atleast two parties , Each party is capable of

communication and delivery , Each party has something that might be of

value

to the other party

Your Answer Atleast two parties , Each party is capable of

communication and delivery , Each party has something that might be of

value

to

the other party

True/False

Question Companies have strenghts in a number of areas but their

key strength are few in number

Correct Answer True

Your Answer True

True/False

Question

This question is from the case study "Air Cool India Ltd." : The launch got

delayed because the dealers were not ready.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Page 344: SCDL - Marketing Management

Question

This question is from the case study "Solar Energy" : What is the Product

Benefit of a Solar operated Products?

Correct Answer

Saves electricity & Money

Your Answer

Saves electricity & Money

Multiple Choice Single Answer

Question

This question is from the case study "Saloni - Chocolates" : Developing

Contacts with the local schools was a :-

Correct Answer

PR Activty

Your Answer

Promotional Activity

Multiple Choice Multiple Answer

Question

This question is from the case study "Wall Mart - Logistic Leader" : What

problems did Wall Mart faced in some markets?

Correct Answer

Lack of Historical data , Inexperienced manpower

Your Answer

Lack of Historical data , Inexperienced manpower

True/False

Question

This question is from the case study "Ice-Kool" : Studying consumer

behavior is important to any business.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

This question is from the case study "Paramount Fertilisers" : Why was the

production of four products suspended ?

Correct Answer

They were uneconomical , Seasonal , Poor Product life cycles

Your Answer

They were uneconomical , Seasonal , Poor Product life cycles

Page 345: SCDL - Marketing Management

True/False

Question

This question is from the case study "Vacuum Flasks" : The company has

state of the art plant with a Japanese collaboration.

Correct Answer

True

Your Answer

True

Select The Blank

Question

This question is from the case " Coca-Cola " : Analysts felt that Belgian recall

was the worst________ problem.

Correct Answer

Public Relations

Your Answer

Public Relations

Match The Following

Question

Correct Answer

Your Answer

Marriott International

International hospitality giant

International hospitality giant

Sukhi and Bhoopy

Brand name "S&B"

Brand name "S&B"

Crunchy and Crispy Ltd.

Processed food business

Processed food business

Pratima Ltd.

WPDC-3 Waterproof Disposal Camera

WPDC-3 Waterproof Disposal Camera

Select The Blank

Question

This question is from the case study "Shri Krishnan Ranganathan" : Between

1978 & 1994 Glow had under gone six ________.

Correct Answer

Brand extensions

Your Answer

Brand extensions

Page 346: SCDL - Marketing Management

Select The Blank

Question

This question is from the case study "Food Processing Industry" : According

to union, the worker was employed as sweeper & not ________.

Correct Answer

Wet sweeper

Your Answer

Wet sweeper

Multiple Choice Single Answer

Question

This question is from the case study "Indian Aluminium Company" : What

was the target Audience for Super Wrap?

Correct Answer

Housewives

Your Answer

Housewives

Multiple Choice Multiple Answer

Question

This question is from the case study "Job Satisfaction" : What was the effect

of Jayant continuing in the same job?

Correct Answer

Frustration , Demoralisation

Your Answer

Frustration , Demoralisation

Multiple Choice Multiple Answer

Question

This question is from the case study "Marriott International" : Who were the

established competitors of Marriott?

Correct Answer

Holiday Inn , Ramada , Quality Inn

Your Answer

Holiday Inn , Ramada , Quality Inn

Multiple Choice Single Answer

Question

This question is from the case "Coca-Cola" : Coke's products were banned

from sale in Belgium because :-

Correct Answer

They made more than 100 children ill

Your Answer

They made more than 100 children ill

Page 347: SCDL - Marketing Management

Select The Blank

Question

This question is from the case study " Sukhi and Bhoopy" : Sukhi and

Bhoopy are engaged in ________sports equipments.

Correct Answer

Manufacture and selling

Your Answer

Manufacture and selling

Multiple Choice Multiple Answer

Question

This question is from the case "Ethel Graff" : Why do Europeans come to

India to work?

Correct Answer

Indian Experience matter in International market , Challenge of working in

Unfamiliar environment

Your Answer

Challenge of working in Unfamiliar environment , Indian Experience matter

in International market

Multiple Choice Single Answer

Question

This question is from the case study "Blue Shield Company" : What type of

promotion was planned in high sale period by Benson & Johnson?

Correct Answer

Discount offer

Your Answer

Discount offer

Multiple Choice Single Answer

Question

This question is from the case study "Blue Shield Company" :What problem

is faced by Benson & Johnson?

Correct Answer

Retailers could not sell the stocks

Your Answer

Retailers could not sell the stocks

Multiple Choice Single Answer

Question

This question is from the case study "Samadhan Sakhali Udyog" : Samadhan

Sakhali Udyog's Distribution channel contains :-

Correct Answer

Page 348: SCDL - Marketing Management

Own Chain of Shops

Your Answer

Own Chain of Shops

Multiple Choice Single Answer

Question

This question is from the case study "Lubri - Smooth Ltd." : At what stage of

Product Life Cycle the product A-20 is?

Correct Answer

Maturity

Your Answer

Maturity

Multiple Choice Single Answer

Question

This question is from the case study "Fast Page Communication" : Pagers

are facing stiff resistance from :-

Correct Answer

Family members

Your Answer

Family members

Multiple Choice Single Answer

Question

This question is from the case "General Motors Asia-Pacific" : What is

Maruti's benefit to these car manufacturers?

Correct Answer

They can source the components cheap

Your Answer

They can source the components cheap

Select The Blank

Question

This question is from the case study "Mr. Ramrao Panase" :According to Mr.

D'Costa, if the business is to be expanded it has to have a marketing team

and a ________.

Correct Answer

Distribution Network

Your Answer

Distribution Network

True/False

Question

This question is from the case study "Mr. Rajiv Goyal" : The market for light

Page 349: SCDL - Marketing Management

engineering products was shrinking.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

This question is from the case study "Fluid Control Devices Ltd.": The Market

Share of Fluid Control Devices in Pumps in year 1968 was :-

Correct Answer

0.33

Your Answer

0.33

Multiple Choice Single Answer

Question

This question is from the case " Mr Dinesh Kapoor " : What segment is Mr.

Kapoor planning to enter?

Correct Answer

Gymnasium

Your Answer

Gymnasium

Select The Blank

Question

This question is from the case study "Organic Marketing Initiatives and Rural

Development" :The rapid increase in production of ________ is creating new

and complex challenges.

Correct Answer

Organic Food

Your Answer

Organic Food

Multiple Choice Multiple Answer

Question

This question is from the case "Ethel Graff" : The company plans to increase

the intake of Europeans in India because :-

Correct Answer

In India they cost only 25 % , Attrition is only 15 %

Your Answer

In India they cost only 25 % , Attrition is only 15 % , They know the

language

Page 350: SCDL - Marketing Management

Select The Blank

Question

This question is from the case study "Thompson & Thompson" : The name

was decided as Thompson & Thompson to encash the ________.

Correct Answer

Brand Equity

Your Answer

Brand Equity

True/False

Question

This question is from the case study "Atlas Marketing (P) Ltd." :Atlas

marketing is a direct marketing firm.

Correct Answer

True

Your Answer

True

True/False

Question

This question is from the case study "Chocolates" : Kitkat & Perk are

available in all towns at national level.

Correct Answer

False

Your Answer

False

Multiple Choice Multiple Answer

Question

This question is from the case study "A cooperative milk union" :Why

couldn't the dairy get qualified people?

Correct Answer

It was in rural area , Rural area did not have urban facilities

Your Answer

It was in rural area

Multiple Choice Single Answer

Question

This question is from the case "Harish Patel" : What is the advantage of

Kandla Port in electronics exports?

Correct Answer

Seepz zone

Your Answer

Seepz zone

Page 351: SCDL - Marketing Management

Multiple Choice Single Answer

Question

This question is from the case study "Auto fast" : In which area was the

company looking to gain dominance?

Correct Answer

Factory CNC machines

Your Answer

Factory automation equipment

True/False

Question

This question is from the case study "Hotel Black Pearl" :Since the opening

of 'Saphire' the business of Black Pearl is remarkably affected.

Correct Answer

True

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Chap-Pals is a brand name in

Leather footware industry

Leather footware industry

Marketing Orientation

Quality control technique-JIT manufacturing system

Quality control technique-JIT manufacturing system

Saloni - Chocolates

Distributor of special cadies

Distributor of special cadies

Fit-Fit exerciser equipment

Sold in urban localities to higher middle class

Sold in urban localities to higher middle class

Currently Samadhan Sakhali Udyog is

Operating through 4800 own retail stores

Operating through 4800 own retail stores

Select The Blank

Question

This question is from the case study "Raja Consultants Ltd." : The

characteristics of the consumer panel were to be used for predicting the

behavious of the ________.

Page 352: SCDL - Marketing Management

Correct Answer

Population

Your Answer

Population

Multiple Choice Single Answer

Question

This question is from the case study "Banarasidas" :What concept did

Banarasidas applied in satisfying customers?

Correct Answer

Customisation

Your Answer

Customisation

Multiple Choice Single Answer

Question

This question is from the case "The Real Thing" : Coca Cola pursued

aggressive Global Branding by way of :-

Correct Answer

Creative placement of its logo

Your Answer

Attractive packaging

Multiple Choice Single Answer

Question

This question is from the case study "Deepak Pharmaceuticals" : What

regulation did Mr. Khanna introduced immediately after joining?

Correct Answer

Checks with the orders

Your Answer

Advance payment for the orders

Select The Blank

Question

This question is from the case study "Mr. Ramrao Panase" :Anil & Sujata

were the direct dealers who were appointed as ________.

Correct Answer

Distributors

Your Answer

Distributors

Multiple Choice Multiple Answer

Question

This question is from the case study "Blue Shield Company" :Which medium

Page 353: SCDL - Marketing Management

were used to popularise the offer by Benson & Johnson?

Correct Answer

TV , News papers

Your Answer

TV , News papers

Multiple Choice Multiple Answer

Question

This question is from the case study "Paramount Fertilisers" : What was the

tie up between Paramount & Pennsylvania?

Correct Answer

Sales & Distribution , Marketing

Your Answer

Sales & Distribution , Marketing

True/False

Question

This question is from the case study "ABC Company" : The Indian middle

class is about 1/3rd of population.

Correct Answer

True

Your Answer

True

Select The Blank

Question

This question is from the case study "Anveshi - The Rural Development

Organisation" :Anveshi worked in villages which are ________

Correct Answer

Economically vulnerable.

Your Answer

Economically vulnerable.

Multiple Choice Multiple Answer

Question

This question is from the case study "Air Cool India Ltd." : The test

marketing was decided in Mumbai :-

Correct Answer

To see product Performance , Was done for 2 months

Your Answer

To see product Performance , Was done for 2 months

at 4:46 AM 0 comments Links to this post

Page 354: SCDL - Marketing Management

Labels: Cases in Marketing Management(Set-2)

Cases in Marketing Management - 5

Select The Blank

Question

This question is from the case study "U.P. Mini Computers" : UP Mini

Computers & Zenith Mini Computers entered in to a ________.

Correct Answer

Technical Collaboration

Your Answer

Technical Collaboration

Select The Blank

Question

This question is from the case study "Raja Consultants Ltd." : Mr Virani got

Raja Consultant think about ________.

Correct Answer

Setting Consumer panel

Your Answer

Setting Consumer panel

Multiple Choice Multiple Answer

Question

This question is from the case study "Channels of Distribution" : What were

the two product qualities of Joshi & Deshpande's product over competition?

Correct Answer

Superior quality , Lower price

Your Answer

Superior quality , Lower price

Multiple Choice Multiple Answer

Question

This question is from the case study "Delana Hosiery Works" : What was the

overall effect of owner's attitude on business?

Correct Answer

Productivity declined , Profits declined

Your Answer

Productivity declined , Profits declined

True/False

Question

This question is from the case study "Food Processing Industry"

:Management felt that the hygiene is not important in food processing

Page 355: SCDL - Marketing Management

industry.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

This question is from the case study "Ashoka Sports Ltd." : Why did Ashoka

not permit the slash of price?

Correct Answer

Tamper the quality image

Your Answer

Tamper the quality image

Match The Following

Question

Correct Answer

Your Answer

Chap-Pals is a brand name in

Leather footware industry

Leather footware industry

Marketing Orientation

Quality control technique-JIT manufacturing system

Quality control technique-JIT manufacturing system

Saloni - Chocolates

Distributor of special cadies

Distributor of special cadies

Fit-Fit exerciser equipment

Sold in urban localities to higher middle class

Sold in urban localities to higher middle class

Currently Samadhan Sakhali Udyog is

Operating through 4800 own retail stores

Operating through 4800 own retail stores

Select The Blank

Question

This question is from the case study "The Kellogg Company" :To increase

sales in Brazin the marketing director had to create a ________ breakfast

habit.

Correct Answer

Nutritious

Your Answer

Nutritious

Page 356: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question

This question is from the case study "Green Belt" :Why do farmers buy

chemical fertilizers?

Correct Answer

Subsidy , Increase in crop yield , Bio fertilizers are slow

Your Answer

Subsidy , Increase in crop yield , Bio fertilizers are slow

True/False

Question

This question is from the case study "Fargo foods" :Fargo spent large

moneys on capital equipments to increase productivity.

Correct Answer

True

Your Answer

True

True/False

Question

This question is from the case study "Ray Ltd." : The marketing director

wanted Ray Ltd. to diversify in Biscuits.

Correct Answer

False

Your Answer

False

Select The Blank

Question

This question is from the case " The Real Thing " : The name Coca Cola was

registered as ________.

Correct Answer

Trade mark

Your Answer

Trade mark

Multiple Choice Multiple Answer

Question

This question is from the case study "Collaborative Product Development in

E-Commerce" :What were benefits of Collaborative development?

Correct Answer

Improves operations , Cuts Costs , Saves Time

Your Answer

Page 357: SCDL - Marketing Management

Improves operations , Cuts Costs , Saves Time

Multiple Choice Multiple Answer

Question

This question is from the case study "Bharat Research Development

Corporation " : What details does Project Profile have?

Correct Answer

Product Identification , Types of machinery , Raw material

Your Answer

Product Identification , Types of machinery , Raw material

Select The Blank

Question

This question is from the case study "U.P. Mini Computers" : Zenith

suggested a research in India to decide on ________.

Correct Answer

Product Mix

Your Answer

Product Mix

True/False

Question

This question is from the case study "Vacuum Flasks" : The company has

state of the art plant with a Japanese collaboration.

Correct Answer

True

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

This question is from the case study "Marico Industry" : Marico Industry's

marketing strategy

Acquire more FMCG brands

Acquire more FMCG brands

Marico is big player in

Hair care market

Hair care market

Marico took over

"Anti-Lice" Shampoo - Medikar

"Anti-Lice" Shampoo - Medikar

Page 358: SCDL - Marketing Management

Multiple Choice Single Answer

Question

This question is from the case study "Konkan Trading Company" : Why was

the officer promoted by 5 grades?

Correct Answer

Extraordinary Sports performance

Your Answer

Extraordinary Sports performance

Select The Blank

Question

This question is from the case study "Saif Runs" :The market can expand if

the price is ________.

Correct Answer

Competitive

Your Answer

Competitive

Multiple Choice Multiple Answer

Question

This question is from the case study "Rajesh Joshi" : How did Rajesh's style

helped him?

Correct Answer

Utilised everyone's abilities , Utilised everyone's status

Your Answer

Utilised everyone's abilities , Utilised everyone's status

True/False

Question

This question is from the case study "The Kellogg Company" :Main product

line of Kellogg was a variety of convenience foods.

Correct Answer

True

Your Answer

False

Select The Blank

Question

This question is from the case study " Sukhi and Bhoopy" : Sukhi and

Bhoopy are engaged in ________sports equipments.

Correct Answer

Manufacture and selling

Your Answer

Manufacture and selling

Page 359: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question

This question is from the case study "Paramount Fertilisers" : What was the

tie up between Paramount & Pennsylvania?

Correct Answer

Sales & Distribution , Marketing

Your Answer

Sales & Distribution , Marketing

Multiple Choice Single Answer

Question

This question is from the case "Harish Patel" : Which products will the Indian

Company Export in order to get foreign exchange?

Correct Answer

Musical Instruments

Your Answer

Electronic parts

Multiple Choice Multiple Answer

Question

This question is from the case study "Auto fast" :What was the factory

automation division responsible for?

Correct Answer

Product management , Marketing , Product development

Your Answer

Marketing , Product development , Sales

Multiple Choice Single Answer

Question

This question is from the case study "Kleam" :Why did other companies

failed to market toothpastes?

Correct Answer

No uniform quality of Kleam

Your Answer

No uniform quality of Kleam

Multiple Choice Multiple Answer

Question

This question is from the case "General Motors Asia-Pacific" : GM is called

very small player in India because :-

Correct Answer

The plant capacity is only 25000 cars , It sold just over 8000 cars last year

Your Answer

Page 360: SCDL - Marketing Management

The plant capacity is only 25000 cars , It sold just over 8000 cars last year ,

It sells cars only in one part of the country

Multiple Choice Multiple Answer

Question

This question is from the case study "Smart Wash Ltd." : What were the

features of washing machine?

Correct Answer

Portability , Energy efficiency

Your Answer

Portability , Energy efficiency

Select The Blank

Question

This question is from the case study "Tristar" :The goods were supplied to

16 depots based on the ________ of the branches.

Correct Answer

Demand Estimation

Your Answer

Demand Estimation

Multiple Choice Multiple Answer

Question

This question is from the case study "Innovation & Improvisation" : 3 M

Struggled in 1990 because :-

Correct Answer

Profits Fell , Sales Stalled

Your Answer

Profits Fell , Sales Stalled

Select The Blank

Question

This question is from the case study "The Cold Ice-Cream Company" : The

marketing team felt that the use of coupon will result in greater ________.

Correct Answer

Brand Awareness

Your Answer

Brand Awareness

Multiple Choice Single Answer

Question

This question is from the case study "Hindustan Lever - Rural Marketing

Initiative" : What was the purpose of This promotional drive?

Correct Answer

Page 361: SCDL - Marketing Management

Increase Rural penetration

Your Answer

Increase Rural penetration

Multiple Choice Single Answer

Question

This question is from the case study "Old Spice" :Which brand is advertised

by Shulton?

Correct Answer

The mother brand

Your Answer

The body talc

True/False

Question

This question is from the case study "AR Sons" :Mr Sandeep felt that

Internet plus mail order can attain popularity.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

This question is from the case study "Health Club" : The membership of club

is adversly affected because:-

Correct Answer

Death in swimming pool

Your Answer

Death in swimming pool

Multiple Choice Single Answer

Question

This question is from the case study "Banarasidas" :What concept did

Banarasidas applied in satisfying customers?

Correct Answer

Customisation

Your Answer

Customisation

Multiple Choice Single Answer

Question

This question is from the case study "Business Equipments Ltd." : The prices

of Business equipments are :-

Page 362: SCDL - Marketing Management

Correct Answer

Competitive

Your Answer

Les than competition

Multiple Choice Single Answer

Question

This question is from the case study "Moonlight Ltd." : What was the share

of direct sales in Product C to total sales?

Correct Answer

0.4

Your Answer

0.4

Select The Blank

Question

This question is from the case " Seven Species" : ________ groups were not

happy with the judgement.

Correct Answer

Environmental

Your Answer

Environmental

Select The Blank

Question

This question is from the case study "ABC A Major Beverages Company" :

The arrangement between ABC & CCA is ________.

Correct Answer

CCA will market ABC brands with their own

Your Answer

CCA will market ABC brands with their own

Multiple Choice Single Answer

Question

This question is from the case study "Watts & Volts Ltd." : Why did

chairaman appoint a marketing manager?

Correct Answer

Too many responsibilities in Regional manager

Your Answer

Too many responsibilities in Regional manager

True/False

Question

This question is from the case study "Ajanta Biscuits" : Ajanta Biscuit is

Page 363: SCDL - Marketing Management

planning to enter Cream biscuit segment.

Correct Answer

False

Your Answer

False

True/False

Question

This question is from the case study "Mr. Harish Panjwani" :Rajesh feels that

he should be more "business-like" in his approach.

Correct Answer

False

Your Answer

True

True/False

Question

This question is from the case study "Alcophin" : Pharma companies can not

advertise their products.

Correct Answer

True

Your Answer

True

Multiple Choice Single Answer

Question

This question is from the case study "Rio De Janeiro" :What was Coke's

market share in Brazin?

Correct Answer

0.5

Your Answer

0.085

Multiple Choice Multiple Answer

Question

This question is from the case study "Astroid Computer Corporation" : What

is the product range of this company?

Correct Answer

Personal Computer , Monitors , Printers

Your Answer

Personal Computer , Monitors

True/False

Question

Page 364: SCDL - Marketing Management

This question is from the case study "Beauty Cosmetics" :Beauty cosmetics

want to reach the products at All India level.

Correct Answer

True

Your Answer

True

at 4:44 AM 0 comments Links to this post

Labels: Cases in Marketing Management(Set-2)

Cases in Marketing Management - 4

Top of Form

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Question

This question is from the case study "Mr. Ramrao Panase" :The sales rep of

the company did not recommend the termination of Sujata & Anil because :-

Correct Answer

The demand may get disturbed

Your Answer

They had good reputation in market

Match The Following

Question

Correct Answer

Your Answer

In initial years the concentration is in

Northern reagion

Western reagion

This question is from the case study "Switchex Company" : Switchex

company manufactures

Entire range of awitchgear products

Entire range of awitchgear products

Pricing strategy

Lower than the competitors by 8-10%

Lower than the competitors by 8-10%

Its Pune office headed by

Mr. Patil

Mr. Patil

Multiple Choice Multiple Answer

Page 365: SCDL - Marketing Management

Question

This question is from the case study "Mahesh Pharmaceuticals" : What are

the responsibilities of Propaganda Stockiest?

Correct Answer

Distribute the medicines , Get medicines prescribed by the doctors

Your Answer

Distribute the medicines , Get medicines prescribed by the doctors , Get

maximum discount from the company

Multiple Choice Multiple Answer

Question

This question is from the case " Seven Species" : Which countries were

banned from exporting shrimps?

Correct Answer

India , Pakistan

Your Answer

Korea

Multiple Choice Single Answer

Question

This question is from the case study "Deepak Pharmaceuticals" : Why did

Mr. Khanna slashed Ad budget?

Correct Answer

Supply shorter than demand

Your Answer

No demand

Select The Blank

Question

This question is from the case study "The Kellogg Company" :To increase

sales in Brazin the marketing director had to create a ________ breakfast

habit.

Correct Answer

Nutritious

Your Answer

Nutritious

Multiple Choice Multiple Answer

Question

This question is from the case study "Challenger Sports" : If a particular

cricket star fails then this leads to :-

Correct Answer

less sale of bats with his photo , High inventories

Your Answer

Page 366: SCDL - Marketing Management

less sale of bats with his photo , High inventories , Bad quality perception of

bats , Poor price for those bats

True/False

Question

This question is from the case study "Huge Electronics" :Due to matrix

structure the functional & project managers coexisted.

Correct Answer

True

Your Answer

True

True/False

Question

This question is from the case study "Sukhi and Bhoopy" : Using S & B brand

name for the new products produced in the new sewing machine is called

Brand Extension.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

This question is from the case study "Air Cool India Ltd." : The test

marketing was decided in Mumbai :-

Correct Answer

To see product Performance , Was done for 2 months

Your Answer

To see product Performance , Was done for 3 months , To see consumer

response

Multiple Choice Single Answer

Question

This question is from the case study "Seema Leather" : Indian leather

industry is facing problem of :-

Correct Answer

Modernisation

Your Answer

Modernisation

Multiple Choice Single Answer

Question

This question is from the case study "Konkan Trading Company" : Why was

Page 367: SCDL - Marketing Management

the officer promoted by 5 grades?

Correct Answer

Extraordinary Sports performance

Your Answer

Over achievement of target

True/False

Question

This question is from the case study "Atlas Marketing (P) Ltd." :Atlas

marketing is a direct marketing firm.

Correct Answer

True

Your Answer

True

Select The Blank

Question

This question is from the case study "Suc Seed Plantation" :M/S Suc Seed

are innovator - manufacturers & not too expert in ________ technique.

Correct Answer

Marketing

Your Answer

Marketing

Select The Blank

Question

This question is from the case study "ABC A Major Beverages Company" :

The arrangement between ABC & CCA is ________.

Correct Answer

CCA will market ABC brands with their own

Your Answer

ABC will manufacture CCA brands

Multiple Choice Multiple Answer

Question

This question is from the case study "Mr. Vikrant Modi" : In what industry

the product of this company used as Raw Material?

Correct Answer

Chemical , Pharmaceutical

Your Answer

Fertilisers , Metal Coating , Chemical

Multiple Choice Multiple Answer

Question

Page 368: SCDL - Marketing Management

This question is from the case study "Ajanta Biscuits" : In which segments is

Ajanta Biscuit currently present?

Correct Answer

Glucose , Salted

Your Answer

Glucose , Salted , Cream

True/False

Question

This question is from the case study "Pratima Ltd." : The product WPDC-3

with the price of Rs 300/- perfectly fits into the current product range of

Pratima Ltd.

Correct Answer

False

Your Answer

True

True/False

Question

This question is from the case study "Innovation & Improvisation" : 3 M

encouraged everyone to become product champions.

Correct Answer

True

Your Answer

True

Match The Following

Question

Correct Answer

Your Answer

Divya Bhaskar

The third Gujarati daily newspaper to be launched

The third Gujarati daily newspaper to be launched

This question is from the case study "The Marketing of Divya Bhaskar" : Pre

launch activites & Strategies

To create awareness for Divya Bhaskar & establish brand image

To create awareness for Divya Bhaskar & establish brand image

Key fingings of survey

Their newspaper is average in all respects

Their newspaper is average in all respects

Post survey phase

Order bookings crossed a record mark of 2 lac.

Order bookings crossed a record mark of 2 lac.

Page 369: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question

This question is from the case study "Deepak Pharmaceuticals" : What was

the effect of slashed advertising?

Correct Answer

Profits increased , Reserves increased

Your Answer

Profits increased , Reserves increased , Manpower increased

Multiple Choice Multiple Answer

Question

This question is from the case "The Real Thing" : Coke used think Global act

Local policy by way of :-

Correct Answer

Locally manufacturing product , Creating country/ region specific advertising

, Pricing the product differently in Different countries

Your Answer

Locally manufacturing product , Creating country/ region specific advertising

, Pricing the product differently in Different countries

Multiple Choice Single Answer

Question

This question is from the case study "Dream Launch of Ford Escort" : What

was the percieved difference between petrol & diesel version of Escort?

Correct Answer

Petrol is underpowered than diesel

Your Answer

Diesel is smooth than petrol

Multiple Choice Single Answer

Question

This question is from the case study "Paramount Fertilisers" : What facility

was offered to Paramount as a special case?

Correct Answer

More credit

Your Answer

More credit

True/False

Question

This question is from the case study "Bharat Research Development

Corporation" : The major area of dissent in case of BRDC was lack of

marketing data.

Correct Answer

Page 370: SCDL - Marketing Management

True

Your Answer

True

Multiple Choice Multiple Answer

Question

This question is from the case study "Ray Ltd." : What were the product

differences in Super & Crystal?

Correct Answer

Different Formulation , Different packaging

Your Answer

Different Formulation , Different packaging , Different Consumer

True/False

Question

This question is from the case study "Thompson & Thompson" : The study

showed that the market for prickly heat powder is declining.

Correct Answer

False

Your Answer

False

Multiple Choice Single Answer

Question

This question is from the case study " Raja Consultants Ltd." : What did Raja

Consultants started with?

Correct Answer

Consultancy

Your Answer

Advertising

Select The Blank

Question

This question is from the case study "Suc Seed Plantation" : M/S Suc Seed

have always believed in Excellence Through ________.

Correct Answer

Innovation

Your Answer

Best Service

Select The Blank

Question

This question is from the case study "Delana Hosiery Works" :The owner of

the company believed in ________ human relations.

Page 371: SCDL - Marketing Management

Correct Answer

Informal

Your Answer

Professional

Multiple Choice Multiple Answer

Question

This question is from the case study "Job Satisfaction" : What was the effect

of Jayant continuing in the same job?

Correct Answer

Frustration , Demoralisation

Your Answer

Frustration , Demoralisation , Not meeting target

Multiple Choice Single Answer

Question

This question is from the case study "Shakti Fitness" :The profitability is

highest for :-

Correct Answer

Jogging

Your Answer

Yoga

Multiple Choice Single Answer

Question

This question is from the case study "Priya Automobiles" :Why did the

company started loosing the market?

Correct Answer

New Fuel efficient bike introduced

Your Answer

New Fuel efficient bike introduced

True/False

Question

This question is from the case study "Huge Electronics" :Due to matrix

structure the functional & project managers coexisted.

Correct Answer

True

Your Answer

True

Multiple Choice Multiple Answer

Question

This question is from the case study "Roshni Lamp Makers Ltd." : What are

Page 372: SCDL - Marketing Management

the product benefits of electronic ballast?

Correct Answer

Reduces energy consumption , Increases efficiency , Increases tube life

Your Answer

Reduces energy consumption , Increases efficiency , Increases tube life

Multiple Choice Single Answer

Question

This question is from the case study "Kamlesh & Laltu" : What is the current

product constraint of kamlesh & Laltu?

Correct Answer

One Type & One size

Your Answer

Little height

Select The Blank

Question

This question is from the case study "Mr. Anna Patil" : Mr Anna Patil's farm

was ________.

Correct Answer

Canal irrigation

Your Answer

Canal irrigation

Select The Blank

Question

This question is from the case study "U.P. Mini Computers" : Zenith

suggested a research in India to decide on ________.

Correct Answer

Product Mix

Your Answer

Pricing

Multiple Choice Multiple Answer

Question

This question is from the case study "Tasty Biscuits Pune" : The positive

points of this company were :-

Correct Answer

Good Quality , Good Distribution , Good Promotion

Your Answer

Good Quality , Good Distribution , Good Price

Multiple Choice Single Answer

Question

Page 373: SCDL - Marketing Management

This question is from the case study "Fluid Control Devices Ltd." : Fluid

Control Devices has current image of a manufacturer of :-

Correct Answer

Petrol Pumps

Your Answer

Oil Pumps

Multiple Choice Single Answer

Question

This question is from the case study "The Cold Ice-Cream Company" : What

is the promotional offer on the new product?

Correct Answer

Rs 6/- Off Coupon

Your Answer

Buy One get one free

Select The Blank

Question

This question is from the case " Coca-Cola " : Analysts felt that Belgian recall

was the worst________ problem.

Correct Answer

Public Relations

Your Answer

Distribution

True/False

Question

This question is from the case study "Ray Ltd." : The marketing director

wanted Ray Ltd. to diversify in Biscuits.

Correct Answer

False

Your Answer

True

Select The Blank

Question

This question is from the case study "Mr. Ramrao Panase" :Anil & Sujata

were the direct dealers who were appointed as ________.

Correct Answer

Distributors

Your Answer

Distributors

Select The Blank

Page 374: SCDL - Marketing Management

Question

This question is from the case study "Chocolates" :CDM tried to break

________ that chocolates are only for children.

Correct Answer

Consumer mindset

Your Answer

Consumer mindset

True/False

Question

This question is from the case study "Wall Mart" : Wall Mart is the largest

chain of outlets in the world.

Correct Answer

True

Your Answer

True

Select The Blank

Question

This question is from the case study "Shakti Fitness" :Shakti Fitness offers

an opportunity to the citizens of maintaining good health through ________.

Correct Answer

Exercise

Your Answer

Exercise

Bottom of Form

Page 375: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question Internal records such as sales reports, cost and accounting information are

expensive to obtain.

Correct Answer False

Your Answer False

True/False Question Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Multiple Answer Question Disadvantages of Primary data are :

Correct Answer Cost factor , Time factor

Your Answer Cost factor , Time factor

Multiple Choice Multiple Answer Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Rituals

Multiple Choice Multiple Answer Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Promotional allowance

Multiple Choice Single Answer Question It is the process of selecting people for company positions and developing

skills and abilities for assignments in the company

Correct Answer Staffing

Your Answer Staffing

Multiple Choice Single Answer Question To serve a market segment profitably means

Page 376: SCDL - Marketing Management

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Select The Blank Question ________ exists when a few large independent firm accounts for bulk of an

industry's sales. Correct Answer Oligopoly

Your Answer Oligopoly

Multiple Choice Multiple Answer Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition, Marginal revenue is less than average revenue

Your Answer The additional cost of each unit of product , It is useful for new products

Multiple Choice Single Answer Question The tool used for decision making in ' The alternate futures ' scenario is

Correct Answer Option Valuation model

Your Answer Non-linear dynamic model

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Sales forecasting , Identifying market trends

Select The Blank Question ________ is a modern plant consisting of modules centered around a stage

in the production process Correct Answer Flotilla concept

Your Answer Flotilla concept

True/False Question Product concept testing through physical presentation increase the reliability

of test.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This distribution is necessary for most shopping and speciality goods.

Correct Answer Selective

Your Answer Selective

Page 377: SCDL - Marketing Management

Multiple Choice Multiple Answer Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifiesimpact of any change on performance , Instantly spots malfunctions and

show where they occur Your Answer Identifies quality and productivity from a production process , Identifies

impact of any change on performance , Instantly spots malfunctions andshow where they occur

Multiple Choice Single Answer Question The producer works closely with middlemen to ensure total satisfaction of

the buyer. Correct Answer Indirect channel

Your Answer Indirect channel

Multiple Choice Multiple Answer Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying

patterns of consumers is easy to detect. Your Answer Number of consumers are more , Consumers buy smaller quantities

True/False Question Marketing and production costs are high in multi-segment strategy

Correct Answer True

Your Answer True

Select The Blank Question ________ is an important tool for planning and controlling the firm'a

activities Correct Answer Sales Forecast

Your Answer Sales Forecast

Select The Blank Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time

Select The Blank Question ________ guides the development of advertisements and personal sales

presentations. Correct Answer AIDA

Your Answer Promotion

Select The Blank

Page 378: SCDL - Marketing Management

Question ________ allowance is used to communicate about the values of the product

and special event Correct Answer Promotion

Your Answer Promotion

Multiple Choice Single Answer Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Slowdown

True/False Question Product variety marketing presents different choices to set the companys'

product apart from competitors.

Correct Answer True

Your Answer True

True/False Question Changes in company structure also necessitates changes in the systems in

various degrees

Correct Answer True

Your Answer True

True/False Question Communicating with middlemen requires information which is different to

the information required in communicating with the final buyers. Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Wide market coverage is achieved. Intensive distribution. Intensive distribution.

Helps in the process of matching

demand and supply.

Marketing channel Marketing channel

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels of a channel under one participant's

control.

Vertical integration Vertical integration

Multiple Choice Single Answer Question Producer--->Wholesaler--->Retalier--->Consumer is a common channel for :

Correct Answer Chocolates

Page 379: SCDL - Marketing Management

Your Answer Chocolates

Multiple Choice Multiple Answer Question Business is rated on which dimensions

Correct Answer Market attractiveness , Business strength

Your Answer Market attractiveness , Profit margin , Competition level

Multiple Choice Single Answer Question It is a reduction in list price granted to channel members for performing

marketing functions

Correct Answer Trade discount

Your Answer Trade discount

Select The Blank Question ________cost accounting measures the cost of producing and ignores the

cost of non-producing Correct Answer Traditional

Your Answer Traditional

Multiple Choice Single Answer Question It appraises the organisation's capacity to respond to these opportunities

and threats

Correct Answer Organisational assessment

Your Answer Environmental assessment

Multiple Choice Single Answer Question Organisations that acquire goods and services that are sold/rented and

supplied to others Correct Answer Industrial Market

Your Answer Reseller Market

Select The Blank Question The cost of warehousing, transportation, inventory and handling products

together constitutes ________ concept.

Correct Answer Total cost

Your Answer Optimisation cost

Multiple Choice Multiple Answer Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Single Answer

Page 380: SCDL - Marketing Management

Question " When to order" is called

Correct Answer Re-order point

Your Answer Re-order point

Select The Blank Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

True/False Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question The external sources of Primary data are :

Correct Answer Retailer , Wholesaler , Libraries

Your Answer Retailer , Wholesaler

True/False Question Marketing strategies are developed to support broad marketing objectives

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The tangible inputs in a business are

Correct Answer Capital , Machine

Your Answer Capital , Machine

Select The Blank Question Competition tends to focus on ________ as a product moves through its life

cycle.

Correct Answer Price

Your Answer Price

True/False Question Survey of buyers' intentions technique is comparatively costly and the data

gathered is of questionable value. Correct Answer True

Your Answer True

Select The Blank Question ________ is a delivery of standard of living to society

Page 381: SCDL - Marketing Management

Correct Answer Marketing

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none of them have much effect on the

total demand,supply and product's market price

Pure competition Pure competition

Only one seller and no competition permitted legally

Monopoly Monopoly

Few sellers but account for bulk of industry's sales

Oligopoly Oligopoly

Many sellers and buyers and each

seller's offering is somewhat different than others

Monopolistic Monopolistic

Multiple Choice Single Answer Question It is the process of buying out the product developed by someone else

Correct Answer Acquisition

Your Answer Acquisition

Page 382: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Question This distribution limits intermediaries to one per given territory.

Correct Answer Exclusive

Your Answer Exclusive

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Multiple Answer

Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price

competition , Marginal revenue is less than average revenue

Your Answer The additional cost of each unit of product

Multiple Choice Multiple Answer

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Fixed cost , Variable cost

Multiple Choice Single Answer

Question These groups tend to informal behavoiur and there is continuous interaction

among people

Correct Answer Primary

Your Answer Primary

Multiple Choice Single Answer

Question Marketing arises from ?

Correct Answer Exchange

Your Answer Self production

Multiple Choice Single Answer

Question An example of Want is :

Correct Answer Continental food

Your Answer Clothing

Match The Following

Question Correct Answer Your Answer

Exclusive Assortment Carrying the line of only one manufacturer Carrying the line of

only one manufacturer

Open bid Contract awarded to lowest bidder Contract awarded to lowest bidder

Page 383: SCDL - Marketing Management

Negotiated Contract Direct negotiation with one or more companies covering project and

terms Direct negotiation with one or more companies covering project and terms

Deep Assortment Carrying a product family in depth, drawing on many producer's output

Carrying a product family in depth, drawing on many producer's output

Multiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Supplier mix , Buyer mix

Multiple Choice Single Answer

Question What is the most important promotion activity required in Industrial buying

process

Correct Answer Personal selling

Your Answer Personal selling

Select The Blank

Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Multiple Answer

Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Mass media , Sales persons

Select The Blank

Question In ________ pricing buyers pay different prices under the same conditions ,

in the same quantities and at the same time

Correct Answer Variable

Your Answer Variable

Multiple Choice Multiple Answer

Question Business is rated on which dimensions

Correct Answer Market attractiveness , Business strength

Your Answer Market attractiveness , Profit margin , Competition level

Multiple Choice Single Answer

Question The company earns an acceptable rate of return on their net sales.This

profitability objective is called:

Correct Answer Target return

Your Answer Target return

Page 384: SCDL - Marketing Management

True/False

Question Pricing strategies change over the life cycle of the product

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question When is demand price elastic?

Correct Answer Price cut causes revenue to increase , Price rise causes revenue to

decrease

Your Answer Price cut causes revenue to increase , Price rise causes revenue to

decrease

Multiple Choice Single Answer

Question It is is the data which has been converted to a useful form for decision

making

Correct Answer Information

Your Answer Information

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer

Question "Law of demand" is

Correct Answer More units of product are demanded at lower price

Your Answer More units of product are demanded at lower price

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single Answer

Question It focusses on one or more selected market segments and develops separate

marketing mix for each segment

Correct Answer Target Marketing

Your Answer Target Marketing

Select The Blank

Question ________ method is suitable for products with a stable demand pattern

Correct Answer Simple trend analysis

Your Answer Simple trend analysis

Multiple Choice Multiple Answer

Question Drawbacks of Survey of Buyer's intention method are

Page 385: SCDL - Marketing Management

Correct Answer Not accurate , Time consuming

Your Answer Not accurate , Time consuming , Sales may be inflated or deflated by

sales team

True/False

Question Inndustrial goods are sold to end-users for personal consumption.

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and

delivery , Each party has something that might be of value to the other party

Your Answer Atleast two parties , Each party has something that might be of value to

the other party

Multiple Choice Single Answer

Question D in AIDA stands for :

Correct Answer Desire

Your Answer Desire

Multiple Choice Single Answer

Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Transaction

True/False

Question MIS provides marketers with the right amount and type of information in a

timely fashion.

Correct Answer True

Your Answer True

True/False

Question The key to successful new product introduction lies in a systems approach.

Correct Answer True

Your Answer True

True/False

Question Market segmentation is the decision to identify different groups that compose

the market and to develop specific product for each of these groups.

Correct Answer False

Page 386: SCDL - Marketing Management

Your Answer True

Select The Blank

Question ________ occurs when people inspite of being qualified and experienced and

trained have to settle for a low level job.

Correct Answer Underemployment

Your Answer Underemployment

True/False

Question Distribution costs are low when intermediaries are used in the channel.

Correct Answer True

Your Answer True

Select The Blank

Question ________ planning determines the number , location and ownership of

warehouses.

Correct Answer Warehouse

Your Answer Warehouse

Select The Blank

Question For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer Standard

Multiple Choice Multiple Answer

Question The tangible inputs in a business are

Correct Answer Capital , Machine

Your Answer Capital , Machine

Multiple Choice Single Answer

Question What is product development?

Correct Answer New product-Existing market

Your Answer New product-Existing market

Select The Blank

Question The benefits of a change in process are defined in terms of ________ cost

savings

Correct Answer Labour

Your Answer Fixed

True/False

Question In negotiated contracts, the bid selected by buyer is not necessarily the lowest

Correct Answer True

Your Answer True

Select The Blank

Page 387: SCDL - Marketing Management

Question ________ guides the development of advertisements and personal sales

presentations.

Correct Answer AIDA

Your Answer AIDA

Select The Blank

Question ________ is a part of the company that has a separate mission and objectives

Correct Answer SBU

Your Answer SBU

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Selling

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

Multiple Choice Single Answer

Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Multiple Answer

Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Promotional allowance

Page 388: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank

Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Select The Blank

Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

Select The Blank

Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Profit

True/False

Question Experimental research involves obtaining data from respondents in person,

mail or by phone

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question What are psychogenetic needs

Correct Answer Belonging , Recognition

Your Answer Belonging , Recognition

True/False

Question The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer High growth , Low share SBUs

True/False

Question Group influence is weak both in product and brand choice in Decline stage of

Product life cycle

Correct Answer True

Your Answer True

Select The Blank

Page 389: SCDL - Marketing Management

Question ________ directs the flow of goods and services from the producer to the

ultimate consumer

Correct Answer Marketing

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type of transportation available. It is the best quality type

of transportation available.

Inventory carrying cost It increases as the quantity ordered increases. It increases as the

quantity ordered increases.

Order processing cost It decreases as the quantity ordered increases. It decreases as the

quantity ordered increases.

Pipe-line It is used to transport petroleum products to refineries. It is used to transport

petroleum products to refineries.

Multiple Choice Single Answer

Question It is the process of influencing one's behaviour by sharing ideas, feelings and

information.

Correct Answer Communication

Your Answer Communication

Multiple Choice Single Answer

Question Competition develops in which stage of Product life cycle?

Correct Answer Maturity

Your Answer Growth

Select The Blank

Question ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Marketing

True/False

Question "Idea screening" stage reduces the number of ideas based on company's

criteria.

Correct Answer True

Your Answer True

Select The Blank

Question Skimming pricing involves________ risk.

Correct Answer Low

Page 390: SCDL - Marketing Management

Your Answer Low

Multiple Choice Single Answer

Question It is his duty to analyse and convert data to information

Correct Answer Researcher

Your Answer Researcher

Multiple Choice Single Answer

Question What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

True/False

Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Interpersonal communication is between:

Correct Answer Source and receiver

Your Answer Source and receiver

Select The Blank

Question ________ is a bundle of physical, chemical and/or intangible attributes that

has the potential of satisfying customer wants.

Correct Answer Product

Your Answer Product

Multiple Choice Single Answer

Question New products enter the market and old customers make repeat purchase

during which stage of product life cycle?

Correct Answer Growth

Your Answer Growth

Select The Blank

Question Customers are brand,style and type conscious when buying ________

products.

Correct Answer Special

Your Answer Special

True/False

Question Consumer needs are matched with the company capabilities and goals in

marketing process.

Correct Answer True

Your Answer True

Page 391: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Input and output , Objectives , Process and feedback

Select The Blank

Question The cost of warehousing, transportation, inventory and handling products

together constitutes ________ concept.

Correct Answer Total cost

Your Answer Total cost

True/False

Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

Select The Blank

Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Systems

Multiple Choice Multiple Answer

Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Multiple Choice Single Answer

Question It is the most influential primary reference group shaping a buyer's behaviour

Correct Answer Family

Your Answer Family

Multiple Choice Multiple Answer

Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Single Answer

Question The tool that a sender uses to reach to the receiver is called:

Correct Answer Message

Your Answer Message

Page 392: SCDL - Marketing Management

True/False

Question Marketing concept has application only in profit oriented businesses.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Debt , Equity , Return

Match The Following

Question Correct Answer Your Answer

This refers to the number of product items within each product line. Product depth

Product depth

This includes all product item's a company offers. Product mix Product mix

This is a group of products that are related. Product line. Product line.

This is the total number of product lines. Product breadth Product breadth

Multiple Choice Multiple Answer

Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Multiple Choice Single Answer

Question A centralised inventory means

Correct Answer Building and stocking one warehouse

Your Answer Building and stocking one warehouse

Select The Blank

Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Awareness

True/False

Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Select The Blank

Question An organisational assessment uncovers________

Correct Answer Weaknesses

Page 393: SCDL - Marketing Management

Your Answer Weaknesses

Multiple Choice Multiple Answer

Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Machine

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market

trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Select The Blank

Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

True/False

Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question The external sources of Primary data are :

Correct Answer Retailer , Wholesaler , Libraries

Your Answer Retailer , Wholesaler , Libraries

Multiple Choice Single Answer

Question It is the relative difficulty in understanding or using the product

Correct Answer Complexity

Your Answer Complexity

Multiple Choice Single Answer

Question It refers to the effect price changes have on quantity demanded of a product

and the firm's sales revenue.

Correct Answer Demand elasticity

Your Answer Demand elasticity

Page 394: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question Market oriented organisation do not need to prepare a marketing

mix for a product that offers few consumer benefits Correct Answer True

Your Answer False

Select The Blank Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Correctly positioned

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts

for :- Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer Question How does 'structure' reduce internal uncertainity arising out of

human behaviour Correct Answer Control mechanism , Departmentalisation

Your Answer Forecasting , Departmentalisation , Specialisation

Select The Blank Question Customer's changing wants and their behaviour can be better

understood in ________ distribution. Correct Answer Direct

Your Answer Direct

True/False Question Changes in company structure also necessitates changes in the

systems in various degrees Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question What are fixed costs?

Page 395: SCDL - Marketing Management

Correct Answer Office rent , Insurance , Generator back up

Your Answer Insurance , Raw material

True/False Question Product, place and promotion elements in the marketing mix are

viewed as cost factors. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Predictive , Experimental

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Multiple Answer Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Not accurate , Time consuming

Your Answer Exposure , Not accurate , Time consuming

Multiple Choice Single Answer Question In which stage of Product life cycle, brand choice is heavily

influenced by reference group Correct Answer Maturity

Your Answer Maturity

Select The Blank Question Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Segmentation

Multiple Choice Single Answer

Page 396: SCDL - Marketing Management

Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Form

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Select The Blank Question ________ is synonymous with non-recurrent data system(RDS)

Correct Answer Market research

Your Answer Management Information system

Multiple Choice Single Answer Question This pricing objective involves setting a low price to discourage

entry of new firms. Correct Answer Stay out

Your Answer Stay out

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer Agreed upon conditions , There is time and place of agreement , Two things of value

Select The Blank Question ________ of physical distribution activities increases it's

productivity as well as of manufacturer. Correct Answer Automation

Your Answer Maximisation

Select The Blank Question ________ is a broad plan of action for using an organisation's

resources to accomplish a objective Correct Answer Strategy

Your Answer Target

Page 397: SCDL - Marketing Management

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer

are the same ? Correct Answer Subsistence

Your Answer Subsistence

True/False Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Wide market coverage is achieved.

Intensive distribution. Intensive distribution.

Helps in the process of matching demand and supply.

Marketing channel Marketing channel

No intermediariesbetween producer and consumer.

Direct channel Direct channel

Combining two or more levels of a channel underone participant's control.

Vertical integration Vertical integration

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Multiple Answer Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank Question Specific ________ emerge from broad stratefgies

Page 398: SCDL - Marketing Management

Correct Answer Tactics

Your Answer Objectives

Multiple Choice Multiple Answer Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Clothing

Multiple Choice Single Answer Question "Law of demand" is

Correct Answer More units of product are demanded at lower price

Your Answer More units of product are demanded at lower price

Multiple Choice Single Answer Question " How much to order " is also called as

Correct Answer Basic stock

Your Answer Re-order point

Multiple Choice Multiple Answer Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , Faith

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have

been set and funds are allocated to promotion mix elements. Correct Answer Sales management , Advertising

Your Answer Sales promotion , Advertising

Select The Blank Question Demographic, cultural, political, natural etc combine to form

________ environment. Correct Answer Macro

Your Answer Macro

True/False

Page 399: SCDL - Marketing Management

Question Consumption is shaped by the stage of family life cycle

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question The most common criteria for classifying products is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False Question Consumer needs are matched with the company capabilities and

goals in marketing process. Correct Answer True

Your Answer True

True/False Question Correlation methods is also used to supplement other

techniques. Correct Answer False

Your Answer True

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in

Marketing Marketing

Tangible sources Capital, machines,raw material

Capital, machines,raw material

Intangible sources Information, time and technology

Information, time and technology

Consumer to producer Backward communication Backward communication

Multiple Choice Multiple Answer

Page 400: SCDL - Marketing Management

Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

True/False Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market segmentation , Market positioning , Marketing mix

Multiple Choice Single Answer Question It sets a sales performance standard against which actual sales

results can be compared with potential sales Correct Answer Sales forecast

Your Answer Sales forecast

True/False Question Logistics is an area of potentially high cost saving and improves

customer satisfaction. Correct Answer True

Your Answer True

True/False Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

Page 401: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Select The Blank Question Competition tends to focus on ________ as a product moves

through its life cycle. Correct Answer Price

Your Answer Quality

Page 402: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work

flow Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ distribution is used when a small

percentage of customers account for a large part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank Question Specific ________ emerge from broad

stratefgies Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer Question What is Market development?

Page 403: SCDL - Marketing Management

Correct Answer Existing product-New market

Your Answer New product-New market

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status

are factors of which type of segmentation? Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank Question There are more number of substitutes for

________ products. Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer Question Planning of long term strategies are based on

following factors: Correct Answer Opportunity , Objectives, Strategies, Situation

assessment, Organisation mission , Resources Your Answer Strengths , Objectives, Strategies, Situation

assessment, Organisation mission , Resources

Select The Blank Question Competition tends to focus on ________ as a

product moves through its life cycle. Correct Answer Price

Your Answer Quality

Select The Blank Question The onus of advertising, pricing and sales

Page 404: SCDL - Marketing Management

promotion policies is put on ________ distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank Question ________is a strong internal stimulus impelling

action Correct Answer Drive

Your Answer Drive

True/False Question Market foreacsts are available from sources like

government Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False Question Consumer behaviour is more challenging across

international border. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Manufacturers offering variety of price

promotions to their middlemen is called Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank

Page 405: SCDL - Marketing Management

Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The Blank Question ________ describes a person's favourable or

unfavourable action tendencies towards object Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer Question Consumerism emerged in which era of

Marketing? Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide marketcoverage is achieved.

Intensive distribution. Intensive distribution.

Helps in the processof matching demand and supply.

Marketing channel Marketing channel

No intermediariesbetween producer and consumer.

Direct channel Direct channel

Combining two or more levels of achannel under one

Vertical integration Vertical integration

Page 406: SCDL - Marketing Management

participant's control.

True/False Question Logistics is an area of potentially high cost

saving and improves customer satisfaction. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Decline in buying power due to price levels rising

more rapidly than income is called Correct Answer Inflation

Your Answer Inflation

True/False Question In pure competition many sellers and buyers are

there and have major effect on demand and supply of the product's market price

Correct Answer False

Your Answer True

Select The Blank Question ________ measures actual sales and not

intentions to buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay

in the race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a

product, the amount of satisfaction(each unit adds to total satisfaction), is less than the

Page 407: SCDL - Marketing Management

previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which

stage of product life cycle? Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar

stimulus generate the same kind of response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer

Page 408: SCDL - Marketing Management

orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of

view of Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is

thirsty. He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of

ideas based on company's criteria. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Page 409: SCDL - Marketing Management

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False Question Secondary data is cheaper and faster to collect

than primary data Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This method enables the forecaster to take into

consideration seasonal fluctuations and long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank Question Wholesalers and retailers help manufacturer in

carrying ________ flow to final buyers. Correct Answer Title

Your Answer Title

True/False Question "Promotion" is considered in conjunction with

"Convenience" . Correct Answer False

Your Answer True

Multiple Choice Single Answer Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Page 410: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives

It is used to forecast future values such as sales revenue etc

Historical research Uses pastexperiences to find solutions

Uses pastexperiences to find solutions

Survey research Obtains data from respondents in person

Obtains data from respondents in person

Experimentalresearch

One factor is constant and holding other factors

Tests hypothesisabout the relationship between dependent variables

Page 411: SCDL - Marketing Management

MARKETING MANAGEMENT Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status are factors of which type of segmentation? Correct Answer Geographic , Demographic Your Answer Geographic , Demographic

Multiple Choice Single Answer Question It is is the data which has been converted to a useful form for decision making Correct Answer Information Your Answer Primary data

Multiple Choice Single Answer Question It refers to the relatively more durable company arrangements and relationships Correct Answer Structure Your Answer Staffing

Multiple Choice Single Answer Question It is the series of marketing institutions that help in moving the product from producer to the ultimate user. Correct Answer Marketing channel Your Answer Marketing channel

Multiple Choice Single Answer Question In which stage of Product life cycle, brand choice is heavily influenced by reference group Correct Answer Maturity Your Answer Introductory

Multiple Choice Single Answer Question Production creates which type of utility Correct Answer Form Your Answer Form

True/False Question Change in company's strategy gives rise to problems necessitating a new structure to be made Correct Answer True Your Answer True

Select The Blank Question Product means the ________ and services the company offers the target market. Correct Answer Goods Your Answer Goods

Multiple Choice Multiple Answer Question Ways to make people do trial purchases? Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Discounts , Samples

Page 412: SCDL - Marketing Management

Multiple Choice Single Answer Question What involves review of projected sales, costs and profits. Correct Answer Business analysis Your Answer Test Marketing

Multiple Choice Multiple Answer Question The external sources of Primary data are : Correct Answer Retailer , Wholesaler , Libraries Your Answer Retailer , Wholesaler , Libraries

Select The Blank Question The cost of warehousing, transportation, inventory and handling products together constitutes ________ concept. Correct Answer Total cost Your Answer Total cost

Select The Blank Question ________ product is sold for use in producing other goods or services Correct Answer Industrial Your Answer Homogeneous

Multiple Choice Single Answer Question Who provides time and place utility? Correct Answer Intermediary Your Answer Intermediary

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing? Correct Answer Sales Your Answer Sales

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility Correct Answer Possession Your Answer Possession

True/False Question Augmented product includes the actual product plus any additional services such as maintenance, intallation etc. Correct Answer True Your Answer True

True/False Question Experimental research involves obtaining data from respondents in person, mail or by phone Correct Answer False Your Answer True

Multiple Choice Single Answer

Page 413: SCDL - Marketing Management

Question New product forms and brands enter in which stage of product life cycle? Correct Answer Growth Your Answer Introductory

True/False Question Marketing concept has application only in profit oriented businesses. Correct Answer False Your Answer False

Match The Following Question Correct Answer Your Answer

Motivational research It analyses consumer motives It analyses consumer motives

Historical research Uses past experiences to find solutions Uses past experiences to find solutions

Survey research Obtains data from respondents in person Obtains data from respondents in person

Experimental research One factor is constant and holding other factors One factor is constant and holding other factors

Multiple Choice Multiple Answer Question A business is a system consisting of following elements Correct Answer Input and output , Objectives , Process and feedback Your Answer Input and output , Objectives , Process and feedback , Profits

Multiple Choice Single Answer Question Mission statements for marketing oriented organisation are framed in terms of : Correct Answer Customer want satisfaction Your Answer Customer want satisfaction

Multiple Choice Single Answer Question Marketing arises from ? Correct Answer Exchange Your Answer Exchange

Multiple Choice Single Answer Question This method is more accurate for short term forecasts Correct Answer Simple Trend Analysis Your Answer Simple Trend Analysis

Select The Blank Question The benefits of a change in process are defined in terms of ________ cost savings

Page 414: SCDL - Marketing Management

Correct Answer Labour Your Answer Labour

Select The Blank Question Wholesalers and retailers help manufacturer in carrying ________ flow to final buyers. Correct Answer Title Your Answer Title

Multiple Choice Multiple Answer Question Major role of promotion is to : Correct Answer Inform , Remind , Persuade Your Answer Inform , Remind , Persuade

True/False Question "Promotion" is considered in conjunction with "Convenience" . Correct Answer False Your Answer True

Multiple Choice Single Answer Question This data is collected to deal with a special problem Correct Answer Non-recurrent data Your Answer Primary data

True/False Question A channel's length is also called as horizontal dimension. Correct Answer False Your Answer True

Match The Following Question Correct Answer Your Answer

Wide market coverage is achieved. Intensive distribution. Intensive distribution.

Helps in the process of matching demand and supply. Marketing channel Marketing channel

No intermediaries between producer and consumer. Direct channel Direct channel

Combining two or more levels of a channel under one participant's control. Vertical integration Vertical integration

Select The Blank Question There are more number of substitutes for ________ products. Correct Answer Multi use Your Answer Multi use

Page 415: SCDL - Marketing Management

True/False Question Marketer discourages his brand users for brand switching. Correct Answer True Your Answer True

Select The Blank Question Demographic, cultural, political, natural etc combine to form ________ environment. Correct Answer Macro Your Answer Macro

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons Your Answer Advertising , Mass media , Sales persons

Multiple Choice Multiple Answer Question Disadvantages of Primary data are : Correct Answer Cost factor , Time factor Your Answer Credibility , Relevance

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :- Correct Answer Diet coke Your Answer Diet coke

Multiple Choice Single Answer Question This forecasting method is based on the opinion of company's officers Correct Answer Executive Judgement Your Answer Executive Judgement

Select The Blank Question ________ exists when a few large independent firm accounts for bulk of an industry's sales. Correct Answer Oligopoly Your Answer Oligopoly

Multiple Choice Multiple Answer Question After the new product has passed the conceptual stages it becomes more concrete in which stages? Correct Answer Test marketing , Commercialisation , Product development Your Answer Test marketing , Product development , Marketing strategy development

True/False Question The key to successful new product introduction lies in a systems approach.

Page 416: SCDL - Marketing Management

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question The tangible inputs in a business are Correct Answer Capital , Machine Your Answer Capital , Technology , Machine

Select The Blank Question The demand for a product is ________ when price cut causes revenue to increase. Correct Answer Price elastic Your Answer Price elastic

Multiple Choice Multiple Answer Question The micro-environment consists of following components: Correct Answer Marketing intermediaries , Customers , Competitors Your Answer Customers , Competitors

Multiple Choice Multiple Answer Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible Your Answer Actionable , Measurable , Accessible

True/False Question Consumption is shaped by the stage of family life cycle Correct Answer True Your Answer True

Page 417: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Debt , Equity , Return

Multiple Choice Single Answer Question In Cost Optimisation :

Correct Answer Overall physical distribution costs are minimised

Your Answer Overall physical distribution costs are minimised

True/False Question Psychogenetic needs are intense enough to motivate a person to act immediately

Correct Answer False

Your Answer True

Select The Blank Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Statistical quality control

Multiple Choice Multiple Answer Question The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Customer , Source , Marketer

Select The Blank Question Concentration on that segment of market which has the maximum number of people

is called ________ Correct Answer Market fallacy

Your Answer Target market

Select The Blank Question Demographic, cultural, political, natural etc combine to form ________ environment.

Correct Answer Macro

Your Answer Macro

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Page 418: SCDL - Marketing Management

Your Answer One thing of value , Two things of value

True/False Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Market means:

Correct Answer People with desires , People with willingness and ability to buy , People become customer as they are authorised to buy

Your Answer People with desires , People with willingness to buy , People with willingness and ability to buy

Multiple Choice Single Answer Question It is an approach to cost reduction in which components are studied to determine if

they can be made by cheaper methods of production Correct Answer Product Value Analysis

Your Answer Cost Value Analysis

Select The Blank Question ________ method is suitable for products with a stable demand pattern

Correct Answer Simple trend analysis

Your Answer Market tests

Select The Blank Question Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Targeting

Multiple Choice Single Answer Question "Law of demand" is

Correct Answer More units of product are demanded at lower price

Your Answer More units of product are demanded at lower price

True/False Question Companies apply a variety of price adjustment strategies to account for differences

in customer segments and situations. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each party has something that might be of value to the other party

Page 419: SCDL - Marketing Management

Your Answer Atleast one party , Atleast two parties , Each party has something that might be of value to the other party

Multiple Choice Multiple Answer Question The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Cost plus pricing , Variable Price , Fixed price

Multiple Choice Single Answer Question It is the series of marketing institutions that help in moving the product from producer

to the ultimate user. Correct Answer Marketing channel

Your Answer Marketing channel

Multiple Choice Single Answer Question Which is the products that potential customers do not know about it or they do not

want yet. Correct Answer Unsought

Your Answer Unsought

Select The Blank Question ________ is a bundle of physical, chemical and/or intangible attributes that has the

potential of satisfying customer wants. Correct Answer Product

Your Answer Market mix

True/False Question Warehouses are needed when supply sources and markets are located close by.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Good packaging , Coupon offers , Discounts

Multiple Choice Single Answer Question The tool used for future decision making in 'True Ambiguity' scenario is

Correct Answer Non-linear dynamic model

Your Answer Game theory

True/False Question Correlation methods is also used to supplement other techniques.

Correct Answer False

Your Answer False

Page 420: SCDL - Marketing Management

Multiple Choice Single Answer Question This distribution limits intermediaries to one per given territory.

Correct Answer Exclusive

Your Answer Exclusive

Select The Blank Question A speciality product is ________ intensively distributed than a shopping product

Correct Answer Less

Your Answer High

Multiple Choice Multiple Answer Question Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs

Your Answer Market coverage , Control , Costs

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Multiple Choice Multiple Answer Question Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure groups , Government stability

Your Answer Form of government adopted , Government stability , Research and development

True/False Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Select The Blank Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Prestige

Multiple Choice Single Answer

Page 421: SCDL - Marketing Management

Question Members of this group are average white and blue collar workers who aim for better living

Correct Answer Middle class

Your Answer Middle class

Multiple Choice Single Answer Question It limits the alternatives that a decision maker takes in a given situation

Correct Answer Policy

Your Answer Strategy

Multiple Choice Single Answer Question It is the process of selecting people for company positions and developing skills and

abilities for assignments in the company Correct Answer Staffing

Your Answer Staffing

True/False Question Product development includes starting another business or buy businesses outside

of their current line. Correct Answer False

Your Answer False

True/False Question Distribution costs are low when intermediaries are used in the channel.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Correlation method Historical data Industry trade associations

Market forecast Industry trade associations Market potential

Economic forecast Government Historical data

Sales forecast Sales volume Sales potential

Multiple Choice Single Answer Question "Image building" objectives are common in which type of market structure?

Correct Answer Oligopoly

Your Answer Oligopoly

True/False Question The life cycle of product category is the shortest.

Correct Answer False

Page 422: SCDL - Marketing Management

Your Answer False

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Simple trend analysis

Select The Blank Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Tactics

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type oftransportation available.

The advantage is speed and flexibility in carrying small loads.

Inventory carrying cost It increases as the quantity ordered increases.

The advantage is low cost for heavy and bulky commodities that have relatively a low value in relation to weight.

Order processing cost It decreases as the quantity ordered increases.

It decreases as the quantity ordered increases.

Pipe-line It is used to transport petroleumproducts to refineries.

It is used to transport petroleumproducts to refineries.

Multiple Choice Multiple Answer Question Senses in our body are

Correct Answer Taste , Touch , See

Your Answer Taste , Ear , Touch

Select The Blank Question ________ describes a person's favourable or unfavourable action tendencies

towards object Correct Answer Attitudes

Your Answer Habits

True/False Question Shorter production runs are required to produce large number of products in multi-

segment strategy Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Page 423: SCDL - Marketing Management

Your Answer Production

Page 424: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Question Deciding on the number of intermediaries to be employed by

a producer is called:

Correct Answer Intensity distribution

Your Answer Intensity distribution

Select The Blank

Question ________ distribution is used when a small percentage of

customers account for a large part of sale.

Correct Answer Selective

Your Answer Exclusive

Multiple Choice Single Answer

Question Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Introductory

Multiple Choice Multiple Answer

Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise

causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise

causes revenue to increase

Multiple Choice Single Answer

Question Which is the products that potential customers do not know

about it or they do not want yet.

Correct Answer Unsought

Your Answer Unsought

Multiple Choice Single Answer

Question 4p's of of Marketing should be considered in conjunction

with

Correct Answer 4C's

Your Answer 4C's

Multiple Choice Single Answer

Question Recovery stage in business cycle is also called

Correct Answer Upswing

Your Answer Upswing

Select The Blank

Question Buyer's response in ________ method may not be applicable

Page 425: SCDL - Marketing Management

in other markets

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer

Question The greatest amount of satisfaction comes from which

utility

Correct Answer Possession

Your Answer Form

Multiple Choice Single Answer

Question Government units that purchase or rent goods for carrying

out main functions of government is called

Correct Answer Government Market

Your Answer Government Market

Multiple Choice Single Answer

Question In which phase of production era, the producer and

consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer

Question "Image building" objectives are common in which type of

market structure?

Correct Answer Oligopoly

Your Answer Competition

True/False

Question Marketer should keep company's mission and marketing

objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question New products enter the market and old customers make

repeat purchase during which stage of product life cycle?

Correct Answer Growth

Your Answer Growth

Match The Following

Question Correct Answer Your Answer

Sales forecast Sales volume Sales volume

Page 426: SCDL - Marketing Management

Correlation method Historical data Historical data

Market forecast Industry trade associations Industry trade associations

Economic forecast Government Government

True/False

Question Experimental research involves obtaining data from

respondents in person, mail or by phone

Correct Answer False

Your Answer False

Select The Blank

Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Tactics

Multiple Choice Multiple Answer

Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Good packaging , Coupon offers , Discounts

True/False

Question Publicity is news carried in the mass media about a firm

and its products, policies or actions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question This data is originated by original research through

observation/ enquiry

Correct Answer Primary data

Your Answer Primary data

True/False

Question The demand for a specific brand within a product category

is called selective demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Marketing

Page 427: SCDL - Marketing Management

Multiple Choice Multiple Answer

Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

True/False

Question Changes in consumer's buying patterns affects channel's

horizontal and vertical dimensions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It is the series of marketing institutions that help in

moving the product from producer to the ultimate user.

Correct Answer Marketing channel

Your Answer Marketing channel

True/False

Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Slowdown

Multiple Choice Single Answer

Question Lead time for a product is 10 days and usage rate is 6

units/day. Reorder point will be …

Correct Answer 60 units

Your Answer 60 units

Multiple Choice Single Answer

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Buyer

True/False

Question The greater the number of substitutes for a product, the

less price elastic is its demand.

Correct Answer False

Your Answer True

Page 428: SCDL - Marketing Management

Multiple Choice Single Answer

Question It gathers, records and analyses data about problems

related to Marketing

Correct Answer Market Research

Your Answer Market Research

Select The Blank

Question ________ directs the flow of goods and services from the

producer to the ultimate consumer

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Multiple Answer

Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of

value , Agreed upon conditions

Your Answer One thing of value , There is time and place of

agreement , Agreed upon conditions

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Selling

Tangible sources Capital, machines,raw material Capital, machines,raw

material

Intangible sources Information, time and technology Information, time

and technology

Consumer to producer Backward communication Marketing

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False

Question Consumer behaviour is easy to understand in familiar

country like India for Indians.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Page 429: SCDL - Marketing Management

Question How does 'structure' reduce external uncertainity arising

out of human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting , Division of

labour

Multiple Choice Multiple Answer

Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Supplier mix

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty.

He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Select The Blank

Question Major reason for success for new product is ________

product.

Correct Answer Superior

Your Answer Correctly positioned

Multiple Choice Single Answer

Question It is that element of a plan that specifies what is to be

accomplished

Correct Answer Objectives

Your Answer Objectives

Select The Blank

Question Optimum marketing mix is obtained using analysis,

________, implementation and control.

Correct Answer Planning

Your Answer Planning

Select The Blank

Question ________ routinely performs all functions on recurrent,

internal and external data

Correct Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

True/False

Question Shorter production runs are required to produce large

number of products in multi-segment strategy

Correct Answer True

Page 430: SCDL - Marketing Management

Your Answer True

Select The Blank

Question ________ allowance is used to communicate about the values

of the product and special event

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be

satisfied ?

Correct Answer Atleast two parties , Each party is capable of

communication and delivery , Each party has something that might be of

value

to the other party

Your Answer Atleast two parties , Each party is capable of

communication and delivery , Each party has something that might be of

value to

the other party

True/False

Question Companies have strenghts in a number of areas but their

key strength are few in number

Correct Answer True

Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank Question ________ is an important tool for planning and controlling the

firm'a activities Correct Answer Sales Forecast

Your Answer Sales Forecast

Multiple Choice Single Answer Question These items are directly bought by industrial buyers from

producers rather than the middlemen Correct Answer Expensive

Your Answer Non durables

Page 431: SCDL - Marketing Management

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

True/False Question The key to successful new product introduction lies in a systems

approach. Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but lowopportunities

Some fit and some misfit

Gap analysis Difference between desired and projectedperformance

Difference between desired and projectedperformance

Corporate parenting Managing SBU's by a corporate

Managing SBU's by a corporate

Heartland business Give the highest priority Fit well but lowopportunities

Multiple Choice Multiple Answer Question Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure groups , Government stability

Your Answer Form of government adopted , Media and pressure groups , Government stability

Multiple Choice Single Answer Question It limits the alternatives that a decision maker takes in a given

situation Correct Answer Policy

Your Answer Policy

Select The Blank Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Page 432: SCDL - Marketing Management

Match The Following

Question Correct Answer Your Answer

Biogenetic needs Hunger, Thirst Hunger, Thirst

Actual self concept How person views himself How person views himself

Others self concept How the person thinks others see him

How the person thinks others see him

Personality Deference, Autonomy Esteem, Recognition

True/False Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies impact of any change on performance , Instantly spots malfunctions and show where they occur

Your Answer Identifies quality and productivity from a production process , Integrates manufacturing with business strategy

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Time

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Supplier

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other

party? Correct Answer Behavioural

Your Answer Behavioural

Page 433: SCDL - Marketing Management

True/False Question Systems are formal and informal rules and regulations that

complements the company structure Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition , Marginal revenue is less than average revenue

Your Answer The additional cost of each unit of product , Marginal revenue is less than average revenue , It is useful for new products

True/False Question In negotiated contracts, the bid selected by buyer is not

necessarily the lowest Correct Answer True

Your Answer True

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer

are the same ? Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Marketing

True/False Question Companies apply a variety of price adjustment strategies to

account for differences in customer segments and situations. Correct Answer True

Your Answer True

Select The Blank Question ________ of physical distribution activities increases it's

productivity as well as of manufacturer.

Page 434: SCDL - Marketing Management

Correct Answer Automation

Your Answer Automation

Select The Blank Question Competition tends to focus on ________ as a product moves

through its life cycle. Correct Answer Price

Your Answer Sales volume

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Self production

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Select The Blank Question ________ distribution is used when a small percentage of

customers account for a large part of sale. Correct Answer Selective

Your Answer Exclusive

True/False Question Changes in company structure also necessitates changes in the

systems in various degrees Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Page 435: SCDL - Marketing Management

True/False Question Consumer behaviour is more challenging across international

border. Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Services

True/False Question Services can be stored in inventory.

Correct Answer False

Your Answer False

Select The Blank Question A change in quantity demanded of a product is caused by a

change in its ________. Correct Answer Price

Your Answer Demand

Multiple Choice Single Answer Question This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Integral

True/False Question Change in company structure from divisional to matrix also mean

changes in the systems in various degrees Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Page 436: SCDL - Marketing Management

Your Answer Damaged goods , Customer satisfaction , Transportation

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Debt , Equity , Return

Multiple Choice Single Answer Question It is the most influential primary reference group shaping a

buyer's behaviour Correct Answer Family

Your Answer Family

Select The Blank Question ________ directs the flow of goods and services from the

producer to the ultimate consumer Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer Question These are moves that will pay off irrespective of what happens in

the future Correct Answer No-regret moves

Your Answer No-regret moves

Select The Blank Question ________ allowance is used to communicate about the values of

the product and special event Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer Question How does 'structure' reduce external uncertainity arising out of

human behaviour Correct Answer Research and planning , Forecasting

Your Answer Forecasting , Division of labour , Departmentalisation

Select The Blank

Page 437: SCDL - Marketing Management

Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Correctly positioned

Multiple Choice Single Answer Question Higher the perceived quality of the product, higher will be the

perceived price. Such products are called: Correct Answer Prestige

Your Answer Prestige

Multiple Choice Single Answer Question The most common criteria for classifying products is based on

Correct Answer Buyer behaviour

Your Answer Target market

Multiple Choice Multiple Answer Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Exposure , Not accurate , Time consuming

Multiple Choice Single Answer Question This method is more accurate for short term forecasts

Correct Answer Simple Trend Analysis

Your Answer Simple Trend Analysis

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts

for :- Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers buy smaller quantities

Page 438: SCDL - Marketing Management
Page 439: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer Question Types of product classification

Correct Answer Services , Consumables , Durables

Your Answer Emergency , Consumables , Services

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

True/False Question Market segmentation is the decision to identify different groups

that compose the market and to develop specific product for each of these groups.

Correct Answer False

Your Answer False

True/False Question Market foreacsts are available from sources like government

Correct Answer False

Your Answer False

Select The Blank Question ________ is some characteristic of people in the market that

helps in dividing it. Correct Answer Factor

Your Answer Factor

True/False Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Page 440: SCDL - Marketing Management

Question Members of this group have attained a position through exceptional ability in their profession or business

Correct Answer Lower-Upper

Your Answer Lower-Upper

Multiple Choice Multiple Answer Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity , It measures only the cost of producing

Your Answer Assumes factory as an isolated entity , It measures only the cost of producing , It uses time as a unit of measure

Multiple Choice Single Answer Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Detailed version of idea stated in consumer terms

Multiple Choice Single Answer Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following

factors Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

True/False Question Publicity is news carried in the mass media about a firm and its

products, policies or actions. Correct Answer True

Your Answer True

Page 441: SCDL - Marketing Management

Select The Blank Question A change in quantity demanded of a product is caused by a

change in its ________. Correct Answer Price

Your Answer Price

Multiple Choice Single Answer Question It is the process of buying out the product developed by

someone else Correct Answer Acquisition

Your Answer Acquisition

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

True/False Question Rise and fall of interest rates has a major effect on consumer's

decision to buy products on credit Correct Answer True

Your Answer True

Select The Blank Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other

party? Correct Answer Behavioural

Your Answer Tangible

Match The Following

Question Correct Answer Your Answer

Product related consumer Brand loyalty, Type of Brand loyalty, Type of

Page 442: SCDL - Marketing Management

characteristics usage usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Lifestyle

Geographic variables City, Region City, Region

Multiple Choice Single Answer Question It is the series of marketing institutions that help in moving the

product from producer to the ultimate user. Correct Answer Marketing channel

Your Answer Marketing channel

True/False Question A company's pricing objectives are influenced by time and

circumstances Correct Answer True

Your Answer True

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer

are the same ? Correct Answer Subsistence

Your Answer Subsistence

Select The Blank Question The factor of satisfaction and ________ motives are consistent

in society Correct Answer Profit

Your Answer Profit

Multiple Choice Single Answer Question It is a reduction in list price that helps marketer to adjust actual

price without changing published list prices Correct Answer Discounts

Your Answer Discounts

Match The Following

Question Correct Answer Your Answer

Page 443: SCDL - Marketing Management

Feedback Communication from receiver to sender

Communication from receiver to sender

Encoding Putting meaning to symbols conveyed as messages

Putting meaning to symbols conveyed as messages

Decoding Interpreting the message by receiver

Interpreting the message by receiver

Noise It interferes withcommunication process

It interferes withcommunication process

Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Pure monopolist

Multiple Choice Multiple Answer Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Multiple Choice Single Answer Question The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

Select The Blank Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Want

Select The Blank Question The cost of warehousing, transportation, inventory and handling

products together constitutes ________ concept. Correct Answer Total cost

Your Answer Total cost

Multiple Choice Multiple Answer

Page 444: SCDL - Marketing Management

Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Sales persons

Multiple Choice Single Answer Question It helps an organisation to cope with future by setting objectives

and making strategies to achieve them Correct Answer Planning

Your Answer Planning

Select The Blank Question ________ is a modern plant consisting of modules centered

around a stage in the production process Correct Answer Flotilla concept

Your Answer Flotilla concept

Multiple Choice Single Answer Question These groups tend to informal behavoiur and there is continuous

interaction among people Correct Answer Primary

Your Answer Primary

Multiple Choice Multiple Answer Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Select The Blank Question Firm's that lack promotional skills rely on ________ for

promotional push. Correct Answer Middlemen

Your Answer Middlemen

Select The Blank Question Toffees and chocolates, magazines etc are examples of

________ products Correct Answer Impulse

Your Answer Impulse

Page 445: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Key concepts of systems view of management includes

Correct Answer Optimisation concept , Total cost concept , Cost trade-off concept

Your Answer Optimisation concept , Total cost concept , Cost trade-off concept

Multiple Choice Multiple Answer Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Induce acceptance of new product , To keep promotionalexpenses low , Gain initial distribution

Multiple Choice Multiple Answer Question Market means:

Correct Answer People with desires , People with willingness and ability to buy , People become customer as they are authorised to buy

Your Answer People with willingness and ability to buy , People becomecustomer as they are authorised to buy

Select The Blank Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts

for :- Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Page 446: SCDL - Marketing Management

Correct Answer Sales

Your Answer Sales

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Multiple Answer Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Page 447: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer

Question Major role of promotion is to :

Correct Answer Persuade , Inform , Remind

Your Answer Persuade , Inform , Remind

True/False

Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

True/False

Question The key to successful new product introduction lies in a

systems approach.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question D in AIDA stands for :

Correct Answer Desire

Your Answer Desire

Multiple Choice Single Answer

Question Higher the perceived quality of the product, higher will be the

perceived price. Such products are called:

Correct Answer Prestige

Your Answer Prestige

Multiple Choice Single Answer

Question It refers to formal and informal rules, regulations and

procedures that complements the company structure

Correct Answer Systems

Your Answer Systems

Page 448: SCDL - Marketing Management

Multiple Choice Single Answer

Question The output of Stimulus Response Model is

Correct Answer Product decision

Your Answer Product decision

True/False

Question Style of a company are the patterns of actions taken by

members of top management over a period of time

Correct Answer True

Your Answer True

Select The Blank

Question Buyer's response in ________ method may not be applicable

in other markets

Correct Answer Market tests

Your Answer Market tests

True/False

Question Services can be stored in inventory.

Correct Answer False

Your Answer False

True/False

Question Consumer needs are matched with the company capabilities

and goals in marketing process.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Recipient

Select The Blank

Question ________ is synonymous with non-recurrent data

system(RDS)

Page 449: SCDL - Marketing Management

Correct Answer Market research

Your Answer Market research

True/False

Question Publicity is news carried in the mass media about a firm and

its products, policies or actions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

Multiple Choice Multiple Answer

Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity , It measures only the

cost of producing

Your Answer Assumes factory as an isolated entity , It measures only the

cost of producing , It uses time as a unit of measure

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He

opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer

Question Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs

Your Answer Market coverage , Control , Costs

Match The Following

Question Correct Answer Your Answer

Wide market coverage is

achieved.

Intensive distribution. Intensive distribution.

Page 450: SCDL - Marketing Management

Helps in the process of

matching demand and

supply.

Marketing channel Marketing channel

No intermediaries

between producer and

consumer.

Direct channel Direct channel

Combining two or more

levels of a channel under

one participant's control.

Vertical integration Vertical integration

Select The Blank

Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Multiple Choice Multiple Answer

Question How does 'structure' reduce external uncertainity arising out

of human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Division of labour , Departmentalisation

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers

and none of them have

much effect on the total

demand,supply and

product's market price

Pure competition Pure competition

Only one seller and no

competition permitted

legally

Monopoly Pure monopoly

Few sellers but account

for bulk of industry's

sales

Oligopoly Pure oligopoly

Many sellers and buyers

and each seller's offering

is somewhat different

than others

Monopolistic Oligopoly

Page 451: SCDL - Marketing Management

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Belief

True/False

Question Market segmentation is the decision to identify different

groups that compose the market and to develop specific

product for each of these groups.

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Question The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Leader

Multiple Choice Multiple Answer

Question Planning of long term strategies are based on following

factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment,

Organisation mission , Resources

Your Answer Opportunity , Strengths , Resources

Select The Blank

Question ________ is an important tool for planning and controlling

the firm'a activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Select The Blank

Page 452: SCDL - Marketing Management

Question A speciality product is ________ intensively distributed than

a shopping product

Correct Answer Less

Your Answer Less

Multiple Choice Single Answer

Question It is the process of selecting people for company positions

and developing skills and abilities for assignments in the

company

Correct Answer Staffing

Your Answer Staffing

Select The Blank

Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

Select The Blank

Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Select The Blank

Question ________ of physical distribution activities increases it's

productivity as well as of manufacturer.

Correct Answer Automation

Your Answer Automation

Multiple Choice Multiple Answer

Question How does 'structure' reduce internal uncertainity arising out

of human behaviour

Page 453: SCDL - Marketing Management

Correct Answer Control mechanism , Departmentalisation

Your Answer Control mechanism , Departmentalisation , Specialisation

Multiple Choice Single Answer

Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Natural resources

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be

satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication

and delivery , Each party has something that might be of

value to the other party

Your Answer Atleast two parties , Each party is capable of communication

and delivery , Each party has something that might be of

value to the other party

True/False

Question Internal records such as sales reports, cost and accounting

information are expensive to obtain.

Correct Answer False

Your Answer False

Select The Blank

Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Packaging

Multiple Choice Multiple Answer

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Total cost , Fixed cost , Variable cost

True/False

Question Demand for industrial goods fluctuate more than consumer

demand

Page 454: SCDL - Marketing Management

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It is is the data which has been converted to a useful form for

decision making

Correct Answer Information

Your Answer Information

True/False

Question Product development includes starting another business or

buy businesses outside of their current line.

Correct Answer False

Your Answer False

Select The Blank

Question Skimming pricing involves________ risk.

Correct Answer Low

Your Answer Marginal

Multiple Choice Single Answer

Question A in AIDA stands for :

Correct Answer Awareness

Your Answer Advertising

Multiple Choice Single Answer

Question This pricing objective involves setting a low price to

discourage entry of new firms.

Correct Answer Stay out

Your Answer Stay out

Multiple Choice Single Answer

Question It is the process of influencing one's behaviour by sharing

ideas, feelings and information.

Correct Answer Communication

Your Answer Promotion

Page 455: SCDL - Marketing Management
Page 456: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work

flow Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ distribution is used when a small

percentage of customers account for a large part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank Question Specific ________ emerge from broad

stratefgies Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer Question What is Market development?

Page 457: SCDL - Marketing Management

Correct Answer Existing product-New market

Your Answer New product-New market

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status

are factors of which type of segmentation? Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank Question There are more number of substitutes for

________ products. Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer Question Planning of long term strategies are based on

following factors: Correct Answer Opportunity , Objectives, Strategies, Situation

assessment, Organisation mission , Resources Your Answer Strengths , Objectives, Strategies, Situation

assessment, Organisation mission , Resources

Select The Blank Question Competition tends to focus on ________ as a

product moves through its life cycle. Correct Answer Price

Your Answer Quality

Select The Blank Question The onus of advertising, pricing and sales

Page 458: SCDL - Marketing Management

promotion policies is put on ________ distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank Question ________is a strong internal stimulus impelling

action Correct Answer Drive

Your Answer Drive

True/False Question Market foreacsts are available from sources like

government Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False Question Consumer behaviour is more challenging across

international border. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Manufacturers offering variety of price

promotions to their middlemen is called Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank

Page 459: SCDL - Marketing Management

Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The Blank Question ________ describes a person's favourable or

unfavourable action tendencies towards object Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer Question Consumerism emerged in which era of

Marketing? Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide marketcoverage is achieved.

Intensive distribution. Intensive distribution.

Helps in the processof matching demand and supply.

Marketing channel Marketing channel

No intermediariesbetween producer and consumer.

Direct channel Direct channel

Combining two or more levels of achannel under one

Vertical integration Vertical integration

Page 460: SCDL - Marketing Management

participant's control.

True/False Question Logistics is an area of potentially high cost

saving and improves customer satisfaction. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Decline in buying power due to price levels rising

more rapidly than income is called Correct Answer Inflation

Your Answer Inflation

True/False Question In pure competition many sellers and buyers are

there and have major effect on demand and supply of the product's market price

Correct Answer False

Your Answer True

Select The Blank Question ________ measures actual sales and not

intentions to buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay

in the race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a

product, the amount of satisfaction(each unit adds to total satisfaction), is less than the

Page 461: SCDL - Marketing Management

previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which

stage of product life cycle? Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar

stimulus generate the same kind of response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer

Page 462: SCDL - Marketing Management

orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of

view of Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is

thirsty. He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of

ideas based on company's criteria. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Page 463: SCDL - Marketing Management

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False Question Secondary data is cheaper and faster to collect

than primary data Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This method enables the forecaster to take into

consideration seasonal fluctuations and long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank Question Wholesalers and retailers help manufacturer in

carrying ________ flow to final buyers. Correct Answer Title

Your Answer Title

True/False Question "Promotion" is considered in conjunction with

"Convenience" . Correct Answer False

Your Answer True

Multiple Choice Single Answer Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Page 464: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives

It is used to forecast future values such as sales revenue etc

Historical research Uses pastexperiences to find solutions

Uses pastexperiences to find solutions

Survey research Obtains data from respondents in person

Obtains data from respondents in person

Experimentalresearch

One factor is constant and holding other factors

Tests hypothesisabout the relationship between dependent variables

Page 465: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work

flow Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ distribution is used when a small

percentage of customers account for a large part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank Question Specific ________ emerge from broad

stratefgies Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer Question What is Market development?

Correct Answer Existing product-New market

Page 466: SCDL - Marketing Management

Your Answer New product-New market

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status

are factors of which type of segmentation? Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank Question There are more number of substitutes for

________ products. Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer Question Planning of long term strategies are based on

following factors: Correct Answer Opportunity , Objectives, Strategies, Situation

assessment, Organisation mission , Resources Your Answer Strengths , Objectives, Strategies, Situation

assessment, Organisation mission , Resources

Select The Blank Question Competition tends to focus on ________ as a

product moves through its life cycle. Correct Answer Price

Your Answer Quality

Select The Blank Question The onus of advertising, pricing and sales

promotion policies is put on ________ distribution.

Page 467: SCDL - Marketing Management

Correct Answer Exclusive

Your Answer Integral

Select The Blank Question ________is a strong internal stimulus impelling

action Correct Answer Drive

Your Answer Drive

True/False Question Market foreacsts are available from sources like

government Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False Question Consumer behaviour is more challenging across

international border. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Manufacturers offering variety of price

promotions to their middlemen is called Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank Question Total cost is the sum of ________ + Variable

cost.

Page 468: SCDL - Marketing Management

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The Blank Question ________ describes a person's favourable or

unfavourable action tendencies towards object Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer Question Consumerism emerged in which era of

Marketing? Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide marketcoverage is achieved.

Intensive distribution. Intensive distribution.

Helps in the processof matching demand and supply.

Marketing channel Marketing channel

No intermediariesbetween producer and consumer.

Direct channel Direct channel

Combining two or more levels of achannel under one participant's control.

Vertical integration Vertical integration

Page 469: SCDL - Marketing Management

True/False Question Logistics is an area of potentially high cost

saving and improves customer satisfaction. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Decline in buying power due to price levels rising

more rapidly than income is called Correct Answer Inflation

Your Answer Inflation

True/False Question In pure competition many sellers and buyers are

there and have major effect on demand and supply of the product's market price

Correct Answer False

Your Answer True

Select The Blank Question ________ measures actual sales and not

intentions to buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay

in the race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a

product, the amount of satisfaction(each unit adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Page 470: SCDL - Marketing Management

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which

stage of product life cycle? Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar

stimulus generate the same kind of response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer

orirnted firm Correct Answer True

Page 471: SCDL - Marketing Management

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of

view of Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is

thirsty. He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of

ideas based on company's criteria. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Page 472: SCDL - Marketing Management

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False Question Secondary data is cheaper and faster to collect

than primary data Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This method enables the forecaster to take into

consideration seasonal fluctuations and long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank Question Wholesalers and retailers help manufacturer in

carrying ________ flow to final buyers. Correct Answer Title

Your Answer Title

True/False Question "Promotion" is considered in conjunction with

"Convenience" . Correct Answer False

Your Answer True

Multiple Choice Single Answer Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Multiple Choice Multiple Answer Question Uses of Market research are:

Page 473: SCDL - Marketing Management

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives

It is used to forecast future values such as sales revenue etc

Historical research Uses pastexperiences to find solutions

Uses pastexperiences to find solutions

Survey research Obtains data from respondents in person

Obtains data from respondents in person

Experimentalresearch

One factor is constant and holding other factors

Tests hypothesisabout the relationship between dependent variables

Page 474: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work

flow Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ measures actual sales and not

intentions to buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay

in the race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a

product, the amount of satisfaction(each unit adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer

Page 475: SCDL - Marketing Management

Question New product forms and brands enter in whichstage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar

stimulus generate the same kind of response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer

orirnted firm Correct Answer True

Your Answer True

Multiple Choice Single Answer

Page 476: SCDL - Marketing Management

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is

thirsty. He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of

ideas based on company's criteria. Correct Answer True

Your Answer True

Page 477: SCDL - Marketing Management

Marketing Management —Page 1

ASSIGNMENT

Q1. How can a marketer circumvent those uncontrollable forces that limit his decision-

making ability?

Answer 1)

Marketers solve problems through the Planning, Implementing & controlling phases of

their work. Basically they face two problems to achieve -

Determining Goals

Developing Plans

Before Marketers can even attempt to find a solution, they must recognize that a problem

exists. This is not always easy. Often symptoms are mistaken for problems. For example, a

Marketer who is concerned with declining sales may describe the decline as a problem & may

assume that the product is nearing the end of its product life cycle, whereas the decline may

be a symptom of problems like poor servicing, overpricing etc.

Effective Marketers try to anticipate problems. The solution is usually the result of searching

for & sifting through raw information.

The performance of the marketing function can be viewed as being concerned essentially

with problem solving & decision making throughout the three stages of planning,

implementing & controlling the marketing function.

The most significant change in recent times in the business environment is the recognition

that information gathering is crucial. Since the primary function of marketing is to assess

want-satisfying opportunities & match resources to them, the knowledge that flows from

information is important for marketing.

Today, the need for efficient management of information is greater than ever. Thus

information is the foundation & major source for the problem solving & decision making that

marketing executives confront daily. To grasp the nature of information fully, we need to

understand the manners in which systematic data gathering pulls together the information

needed for decision-making.

Data Information:

Data and information are not the same. Information is data that have been converted to a

useful form for decision-making. It is relevant, timely, accurate, cost-effective and reduces

risk in decision making

Marketing managers face an immense volume of raw data coming from many kinds of

internal and external sources such as accounting records, reports from sales force,

government statistics and so on. If these data are to be useful, the data flow must be managed.

Data Classification:

Data can be classified as external or internal. External data are generated outside the firm.

Examples are competitor’s sales, customer buying habits, media rates, and middlemen in the

Page 478: SCDL - Marketing Management

Marketing Management —Page 2

marketing channels. Internal data are generated from with the firms. Examples are call reports

by the company sales force, credit records, sales data.

Data can also be classified as recurrent and non-recurrent. Sales persons collect recurrent

data routinely in every day operations as sales data. Non-recurrent data are collected to deal

with the special problem.

Cost and Value of Information:

Managers must consider the cost of collecting and converting the data into information

when specifying their informational needs. Rarely will all information they want be available.

The cost of additional information must be weighed against its value for planning,

implementation and controlling market information.

In general, information should be sought if the firm has no better use for the funds and if the

expected value of the information exceeds expected costs, but determining the value of

information is difficult.

Page 479: SCDL - Marketing Management

Marketing Management —Page 3

Q 4. How do Data & Information differ?

Answer 4)

Datum means fact. The plural of the word Datum is Data. Thus Data means facts. In the

context of management principles, Data generally means facts or unevaluated facts or messages

or numbers. Data can be in numbers or alphabets. In business organizations, the word data is used

to represent facts that describe events or entities. For example - The amount of sales per week is

Data. It is just a fact or figure that represents an event - “Sales in a week”.

Data is generally in unorganized form. Data to be more meaningful needs to be organized. When

Data is organized in a meaningful manner then it is called as Information.

To understand the difference between Data & Information, we shall consider the following

example -

Week 1 - Sale is Rs. 4,00,000.

Week 2 - Sale is Rs. 5,00,000.

Week 3 - Sale is Rs. 7,50,000.

Week 4 - Sale is Rs. 10,00,000.

In the above example, the sales figures per week are Data. They represent events.

When the above Data is analyzed & we say that sales are showing improvement over previous

week for the last 3 weeks, it becomes Information.

Information is used at different places within the business organization. The scope, content &

presentation of information differs depending on the level at which the information would be put

into use.

Based on the location at which information is used, the information is classified as -

Strategic Information

Tactical Information

Operational Information

Strategic Information

The top management of a business organization is involved in Strategic activities. These activities

include Strategic planning, Goal setting, Policymaking & so on. The information that is needed to

support these activities can be termed as Strategic Information.

Tactical Information

The middle management of a business organization is involved in tactical activities. The

information support for such activities is provided by the Management Information Systems

through tactical information. Tactical information is collected from internal as well as external

sources.

Operational Information

Operational Information deals with the information requirements of the operational level.

Typically the Operational Information is generated as a result of the data processing activities

using data generated through internal sources.

Q 5. What is the basic purpose of a Marketing Information System?

Page 480: SCDL - Marketing Management

Marketing Management —Page 4

Answer 5)

Marketing information is “a structured and interacting complex of persons, machines and

procedures designed to generate and orderly flow of pertinent information collected from intra

and extra company resources for use as the basis for decision making in specific responsibility

areas of marketing management ”.

An MIS gives marketing managers accurate, timely and relevant information to make better

decisions. It cannot however, reduce decision-making to an exact science. The experience,

intuition and judgment of the marketing managers also play a part. But it is the relevant, timely

and accurate information that is the key to good decision-making. This includes monitoring of

key environmental variables.

MIS Design & Organization:

The objectives information managers & information users set for a firms MIS influence its design

& how its functions will be performed. Although there is no one best model, the following

functions are always performed by an MIS –

1. Data gathering

2. Data processing

3. Data analyzing

4. Storing & retrieving data

5. Evaluating information

6. Disseminating information to Marketing managers

The input is raw data. The output is relevant marketing information to decision-makers. It is a

variable tool for planning, implementing & controlling the marketing effort.

A MIS has a Recurrent Data Subsystem (RDS) and a Non-Recurrent Data Subsystem (NDS). The

RDS routinely performs all MIS functions on useful, recurrent, internal & external data. This

provides a continuous flow of data into the system for conversion to relevant information. The

RDS is usually computerized & has access to many sources of data.

The NDS that is not routinized handles non-recurring internal & external data generated because

of special problems or to access market opportunity.

Page 481: SCDL - Marketing Management

Marketing Management —Page 5

Q 6. What are the 2 major types of stages in Marketing Research Design? How do they

differ?

Answer 6)

The Marketing Research Design specifies the overall framework & the specific

procedures for collecting & analyzing the data. This is the most important step in the research

process. Research design can be classified by -

Function

Methodology

1. Function

There are four major categories in Market Research Design by function. They are -

Exploratory research

This is conducted when researchers need more information about the problem or opportunity,

when tentative hypotheses may be formulated more specifically or when new hypotheses are

needed. The purpose of such research is to gather data that suggest meaningful research

questions.

Researchers often use the Focus Group interview technique in exploratory research. A moderator

leads six to twelve people through unstructured questions on the given topic to develop

hypotheses that might lead to more specific research topics. A firm, to identify potential market

segments may, for example, interview groups of potential users in different segments with

distinct profiles to establish which groups to interview further. Once the problem or the

opportunity is clearly defined, researchers try to describe a market or a part (segment) of a market

by developing summary statistics on it.

Descriptive Research

The task here is to find adequate methods for collecting & measuring data.

Casual Research

This is conducted to test hypotheses about the relationship between dependent variables. For

example, descriptive research may describe that a price reduction leads to increased sales of a

product but does not say definitely that the price cut was the actual cause of the increase in sales.

Sales may have increased because of other factors like decrease in competitors marketing efforts.

Casual research on the other hand, tries to show either that the price cut (Independent Variable) is

not the cause of increased sales (Dependent Variable) or vice versa. This requires the researchers

to keep all factors other than price & sales constant. This is hard to do naturally.

Predictive Research

It is used to predict forecasts future values such as numbers of votes, sales revenues etc.

Political pollsters like MARG - India Today have for years, used a predictive model to forecast

how many seats each party will win in a coming election. Similarly, Marketers try & estimate

sales volume in different market conditions in order to predict the performance of a particular

brand/product.

2. Methodology

Page 482: SCDL - Marketing Management

Marketing Management —Page 6

Marketing research can be categorized according to Methods as well. The four methods

under this are -

Historical Research

Survey Research

Experimental Research

Motivational Research

Historical Research

This involves using past experiences to find solutions to marketing problems. In most

marketing research, the preliminary exploration stage involves Historical Research.

Survey Research

This involves obtaining data from respondents in person, by telephone or by mail.

Experimental Research

This focuses on observing the effects that controlled changes in the independent variables

like advertising & pricing have on a dependent variable (normally sales). This is done by

attempting to hold all other factors but the one being studied constant.

Motivational Research

This is based on the theories of behavioral sciences especially psychology. It tries to understand

& analyze major consumer motives - motives that consumers are often unaware of. Direct

questioning is therefore replaced by free discussions on a topic. Trained psychologists analyze the

discussion & attempt to determine the consumer’s motives. Focus group interviews, projective &

depth-interviewing techniques are the tools often used in Motivational Research.

Page 483: SCDL - Marketing Management

Marketing Management —Page 7

Q 7. What is the difference between Market Segmentation & Concentrated Marketing?

Answer 7)

Market Segmentation is the breaking up of a large market into smaller groups based on

Geographic, Demographic, Psycho graphic & Customer characteristic factors.

This is done to get a more detailed description of people in segments so that the marketing mix

can be optimized.

The following are the major types of Segmentation -

Geographic

This divides the market into countries, states, cities, and urban & rural areas. The population

density in each area is important.

Demographic

This is the segmentation based on the people & their characteristics.

E.g.: Age, Sex, buying power etc

This is a commonly used segmentation. The data needed can be easily acquired by surveys.

Psycho graphic

Elements like social class, personality traits, life styles etc are the basis of this segmentation. This

is the psychological factor in a market.

Product-Customer characteristics

This is based on the customer’s relation to the product.

Concentrated marketing implies that the organization focuses its attention on one market segment

& develops one marketing mix for that segment. The single segment can vary in size from very

large to very small. Rolls Royce caters to the super luxury segment of the market for cars - a

relatively small segment of the total market. The Maruti 800 on the other hand concentrates on

the much larger economy minded segment of the market.

A firm that is trying to enter a market dominated by a few large firms may gain easier entry by

targeting a smaller segment that the existing competitor is overlooking. The survival of small

firms depends more & more on their ability to concentrate on their ability to concentrate on those

specialized market segments that are not attractive to their larger rivals.

If a firm concentrates on a segment so small that only one firm can make profit, potential rivals

may continue to ignore it. On the other hand, marketers who identify & focus on small segments

that develop into large segments attract rivals who also want to cater to that segment. Many firms

want to concentrate on the segment of the mass market that has the most people. This is

sometimes referred to as the Majority Fallacy. Stiff competition among the competitors for the

big segments develops when smaller segments are left untouched.

Q 8. What are the 4 criteria for effective use of Market segmentation?

Answer 8)

Page 484: SCDL - Marketing Management

Marketing Management —Page 8

Market Segmentation is categorized into the following four types for effective usage. They

are -

1. Geographic Segmentation

2. Demographic Segmentation

3. Psycho graphic Segmentation

4. Product-Customer characteristics Segmentation

1. Geographic Segmentation

Marketers who practice geographic segmentation divide the mass market into geographic

units such as nations, regions, states, urban agglomerations and rural areas, and neighborhoods.

Climate and terrain are other possible segmentation variables. No matter which variable is used,

marketers must also have a good understanding of population density & market density.

Dividing a market solely on geographic variables tends to result in the creation of a large

segment that is too heterogeneous for effective marketing. Thus marketers also use other types of

segmentation variables along with those related to geography.

2. Demographic Segmentation

Demography is the study of population statistics, such as the number of births, deaths,

marriages & age groupings. In demographic segmentation markets are identified on the basis of

statistical data like age, sex, buying power, expenditure patterns, occupation, education & the

stage in the family life cycle. This approach to segmentation is most frequently used because

demographic variables are easy to measure through observation & surveys. Census data can also

be used.

3. Psycho graphic Segmentation

Psycho graphic variables like social class, personality characteristics & lifestyles are used

to supplement the main variables like geography & demography.

4. Product-Customer characteristics Segmentation

In Product-Customer characteristics Segmentation, the market is divided on the basis of

one or more characteristics of the consumer’s relationship to the product. Examples of this

relationship include the consumer’s amount of usage of the product, type of usage of the product,

brand loyalty & benefits sought from the product.

Marketers must make two major decisions about Segmentation variables –

* Which category/categories of variable to use?

* How many in each category to use?

Marketers sometimes use more than one category of Segmentation variables in segmenting a

market. The greater the number of variables used to segment a market, the greater the number of

segments created & the more detailed the description is of people in each segment. For example

using only age place more people in a segment than if age, income, race & sex were used. Thus

the major advantage of multivariate segmentation is that it provides more information about the

people in a particular segment. This should help in developing more satisfying marketing mixes

for them. The drawback is that the sales potential will be limited.

Page 485: SCDL - Marketing Management

Marketing Management —Page 9

Q 11. For marketing purposes, it is useful to see learning as involving 5 major concepts.

What are these concepts? Explain each one.

Answer 11)

The strategic plan lays out the companies overall mission & objectives. Within each

business unit, marketing plays a role in helping to accomplish the overall strategic objectives.

This involves five major concepts as follows -

A) Target consumers

Target consumers are the driving force of the entire marketing strategy. The company specifies

the total market, divides it into segments, selects the most lucrative segments & focuses on

servicing these. It creates a marketing mix made up of factors within its control - product, price,

place & promotion. To find the optimum mix, the company uses marketing analyses, planning,

implementation & control. Through these activities the company keeps its tabs on the marketing

environment & adapts to changes in the environment. A company needs to focus on the target

consumers if it wants to succeed. Before it can satisfy consumers, it needs to understand their

needs. Thus, marketing needs a careful analysis of consumers. The universe of potential

consumers is vast & within this universe, a company needs to identify the segments that it is best

equipped to service & satisfy.

B) Demand Measurement & Forecasting

The company needs to make of the current & future size of the market & its segments. To do so,

it will need to identify all competing products, estimate their sale & determine whether the market

is large enough to profitably support another entrant.

Equally important is future market growth. Companies need to enter market that shows strong

growth potential. This may depend on the growth rate of certain demographic categories like age

groups, income & nationality groups. Growth may also be related to large developments in the

environments, such as economic conditions, and lifestyle changes. For example, the growth in

market size in educational material will depend upon the current birth rates, and the projected

attitudinal changes to education of children. Forecasting the effect of these environmental forces

is difficult, but it must be done in order to make decisions about the market. The companies

marketing information specialists probably will use complex techniques to measure & forecast

demand.

C) Market Segmentation

Suppose the demand forecast looks good. The company must now decide its strategy to enter the

market. The marketer has to decide which segment of the market offers the best opportunity for

achieving the company objectives. Consumers can be grouped in many ways based on

geographic, demographic or Psycho graphic factors. The process of dividing the market into

distinct groups of buyers who may require separate products or market mixes is called Market

Segmentation.

Every market has Market segments. But not all ways of segmenting markets are equally

important. A market segment consists of users who respond in similar ways to similar marketing

efforts.

D) Market targeting

Page 486: SCDL - Marketing Management

Marketing Management —Page 10

After the company has identified the market segments, it can enter one or many market segments.

Market targeting involves evaluating each market segments attractiveness & selecting one or

more segments to enter. A company with limited resources might decide to serve only a single

segment at times, very profitably. Most new companies start with addressing one segment & then

adding segments, as their strategy proves successful.

E) Market Positioning

After a company has decided which segments to target, it must decide what positions it wants to

occupy in those segments. A products position is the place the product occupies in the consumers

mind, in relation to competition. If the products position were to be perceived to be no different

from others products, the consumer would have no need to buy it. Through the process of market

positioning, the marketer arranges for the product to have a clear, distinctive place in the minds of

the consumer. In positioning the product, the company first identifies possible competitive

advantages on which to build the position.

To gain competitive advantage, the company must offer greater value to the chosen target of

customers either by charging lower prices or by offering more benefits to justify the higher

prices. But, if the company positions its products as offering greater value it must deliver the

extra value.

Thus, effective positioning begins with actually differentiating the companies marketing offer so

that it gives more value than they are offered by the competition.

Once the company has chosen the desired position, it must take strong steps to deliver &

communicate that position to target consumers. The companies entire marketing program should

support the chosen positioning strategy.

Page 487: SCDL - Marketing Management

Marketing Management —Page 11

Q 12. The most useful way to classify products is according to whether they are consumer

products or industrial products. What are some other ways to classify products into

groups?

Answer 12)

The most Common basis for classifying consumer products is based on buyer behavior.

The classification is based on differences in the buying behavior of the people who buy products

(how they perceive and buy the products) not on the differences in the products themselves. The

system works because many consumers behave alike in buying a given type of product. This

helps marketers in making generalization to guide development of their marketing mixes. Four

classes of consumer products are (1) Convenience products (2) Shopping products (3) Specialty

products (4) Unsought products.

Convenience Products:

Convenience products are low-priced, nationally advertised items like cigarettes, toffee,

razor blades and matchboxes. They are bought frequently but consumers rarely shop actively for

them because they are low value items whose price and quality do not justify active involvement.

Convenience products are widely available at may outlets.

Three subclasses are:

1. Staple Products: Like milk, bread, eggs, butter which are bought routinely because the family

regularly consumes them. The decision to buy these products is programming after the first

time when the consumer puts them on his list of regular items.

2. Impulse Products: Purchases of impulse products are absolutely unplanned exposure to the

product triggers the want. The desire to buy staple products may cause the consumer go to the

shopping. The desire to buy impulses is a result of the shopping trip. This is why impulse

products are located where they can be easily noticed. Stardust and Savvy magazines, toffees

and chocolates (placed at a child’s eye-level) are example of impulse products.

3. Emergency Products: purchases of emergency products result from urgent and compelling

needs. Often a consumer pays more than if this need had been anticipated. Hotels permit

shops vending toothbrushes and shaving blades set up in their lobbies to cater to travelers

who have forgotten theirs at home are an example.

Shopping Products:

These products involve price and quality comparisons. Shoppers spend more time, cost and effort

to compare because they perceive a higher risk in buying these products. Shopping products may

be homogeneous or heterogeneous.

1. Homogeneous Shopping Products: are products considered to be alike. A person who thinks

all leading color Television brands are very similar, will limit shopping effort to price

comparisons. Thus sellers tend to engage in price competition. Manufacturers also may stress

differences in design and try to distinguish between the physical product and its product

related services. One might setup service centers to differentiate its products from rivals. A

retailer might advertise that the Color TV’s price includes 6 months or free interest financing.

Consumer who want to stretch their disposable incomes are more likely to consider a product

as a homogeneous shopping production than as a convenience product.

2. Heterogeneous Shopping Products: are considered unlike or non-standardized. Consumers

shop for the best price quality combination. Price often is secondary to style & quality when

Page 488: SCDL - Marketing Management

Marketing Management —Page 12

price comparison is difficult to make. Using price to compare clothing, jewelry, cars,

furniture & apartments is tough because quality & style carry within each product class. A

couple searching for a flat may spend a lot of time comparing decor, floor plans, and distance

from stations so on. Once they find the right one price becomes important. If the rent is

reasonable compared to the alternatives they probably will lease it.

Special Products:

Consumers will make a special effort to buy special products. For this products

consumers have strong convictions as to brand, style or type. Mitsubishi lancer, Ray ban glasses,

leica cameras & Johnny walker scotch whisky are examples. Consumers will go out of their way

to locate & buy these products because they perceive quality & other benefits in owning them.

There is no comparison-shopping. Doctors, Lawyers & Accountants who enjoy a large following

are selling special products. Marketers try to crate specialty status for their products with

advertising phrases like “Accept no substitutes”, “Insist on the real thing”, & so on. They build

customer loyalty when consumers consider their brands to be specialty products. A specialty

product can be less intensively distributed than a convenience or shopping product because

buyers will search to find it.

Unsought Products:

Unsought products are products potential buyers do not know exist or do not yet want.

There are two types - Regular Unsought products & New Unsought products.

Life insurance, lawyer’s services in contesting a will, a wreath & a doctor’s service in an

emergency are regular unsought products. These are existing products that consumers do not want

to know although they may eventually purchase them. Marketers face a tough challenge in

persuading consumers who buy their New Unsought products. The marketer’s task here is to

inform target consumers of the products existence & stimulate demand for it. Oral Polio, Vaccine

was once a New Unsought product. But heavy promotion & acceptance of the product practically

eradicated Polio.

Page 489: SCDL - Marketing Management

Marketing Management —Page 13

Q14. Briefly describe the major differences between one-price policy & flexible price

policy?

Answer 14)

A marketer has to decide whether to sell a product at the same price to all buyers or at

different prices to different buyers. The choice is between a one price policy and flexible price

policy.

One Price Policy:

All customers who buy a seller’s products under the same conditions, in the same

quantities and at the same time pay the same price under a one-price policy. This makes it easy to

administer prices and eliminates the risk of losing customer goodwill due to a differential price

treatment. But there is no room for tailoring the price to customer. This can be a big problem,

especially in industrial marketing where prices re often negotiable between buyer and seller.

Flexible Price Policy:

Different customers, who buy a seller’s product under the same conditions, in the same

quantities and at the same time, pay different prices under a flexible, or variable, price policy.

Price is more active marketing mix element. Marketers who practice different pricing set two or

more prices for a product in order to appeal to different market segments, based upon the

segment’s price elasticity of demand for the product. Thus lower prices are set for the more price

elastic market segments and higher prices are set for the more price inelastic market segments.

Different pricing can be based upon differences in products, customers, locations and time. An

appliance manufacturer that sets different prices on different models of the same basic product is

differentiating on a product basis. Lesser of space in office buildings who charge different prices

per square foot based upon floor lever are differentiating on a location basis. Hotels that offer

discounts to customers over the age of sixty are differentiating on a customer basis.

Flexible pricing is widely practiced in industrial to enable salespeople to tailor their prices to a

prospect’s situation. This is often referred to as price shading. Flexible pricing exists in

practically all-sales transactions the involve trade-ins.

Marketers who engage in flexible pricing should pricing should try to ensure that customers can

be segmented into different segments based on price elasticity of demand for the product. They

should also ensure that customers who pay lower prices couldn’t resell the product for a higher

price, that rivals cannot price them in those segments.

Several risks are associated with flexible pricing. There is potential loss of customer’s goodwill if

some buyers learn they paid more than others buyers. Also, salespeople tend to be overly

optimistic that price reductions will help them increase sales. Thus their productivity suffers when

they devote too much time and price negotiation and not enough to non-price elements in their

offerings. They may make downward price adjustments routinely, whether it helps to close sales

or not. There is also less central control over the price when sales people operate under flexible

price policy.

Page 490: SCDL - Marketing Management

Marketing Management —Page 14

Q 16. What is the difference between a short and a long channel of distribution?

Answer 16)

In Short channels of distribution there are no intermediaries or middlemen between the

producer & the final buyer. These are much more common in industrial than in consumer

products marketing because industrial buyers are usually concentrated geographically, buy in

large quantities, buy products with a high unit value, buy complex products that require after sale

service, and insist on dealing directly with producers.

Short channels are sometimes used for consumer products. For example Eureka Forbes & Real

value use door-to-door sales persons for their vacuum cleaners & fire extinguishers respectively.

Some products like magazines are also sold directly by mail. Although most services are sold

directly by the producer to the consumer, agent middlemen are common in marketing airline

tickets & tourist places.

Producers may choose to sell directly for several reasons. They may believe they can do a better

job than available middlemen. Also they can have greater control over the distribution of their

products when they handle the job themselves. Acceptable middlemen may be unavailable or

unwilling to handle the producer’s product. Producers of bulky products may not want to

transport to middlemen, but may wish to send directly to the final buyer. Producers who have

only a few customers may not use middlemen at all. Nor will producers with complex products

requiring after-sales-service or training regarding use.

Producers who use Short channel of distribution are also able to keep in direct contract with their

final buyers. This makes it easier to keep tabs on buying behavior and customer’s changing

wants. Thus conducting marketing research and making adjustments to the marketing mix are

easier.

In Long channel of distribution the producer entrusts some part(s) of the distribution task to

independent middlemen. The producer, however, must work closely with the middlemen to

ensure final buyer satisfaction.

In consumer products marketing the producer -> retailer -> ultimate consumer channel is common

for shopping products like cars, clothing and home appliances. The producer – wholesaler-

retailer-ultimate consumer channel is common for convenience products channels for

convenience products tend to be long because consumers want to buy them with a minimum of

effort. Thus producers have to sell through a very large number of outlets. Industrial channels are

fairly common for industrial products except installations and products manufactured to the

buyer’s specifications. Generally, however, indirect channels for industrial products are shorter

than consumer product channels.

Page 491: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity ,Market and sales potential is based on economic forecast , Number of units that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Your Answer Economic forecasts are available from industry trade associations , Market and sales potential is based on economic forecast , Number of units that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Multiple Choice Single Answer Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Multiple Choice Single Answer Question This forecasting method is based on the opinion of company's officers

Correct Answer Executive Judgement

Your Answer Executive Judgement

Multiple Choice Single Answer Question "Law of demand" is

Correct Answer More units of product are demanded at lower price

Your Answer More units of product are demanded at lower price

Multiple Choice Single Answer Question These items are directly bought by industrial buyers from producers

rather than the middlemen

Correct Answer Expensive

Your Answer Expensive

Multiple Choice Multiple Answer Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Time series analysis , Correlation method

Page 492: SCDL - Marketing Management

Multiple Choice Single Answer Question As a person acquires additional units of a product, the amount of

satisfaction(each unit adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Select The Blank Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Select The Blank Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

Select The Blank Question ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Commercialisation

Select The Blank Question The onus of advertising, pricing and sales promotion policies is put on

________ distribution.

Correct Answer Exclusive

Your Answer Integral

Multiple Choice Single Answer Question New products enter the market and old customers make repeat purchase

during which stage of product life cycle?

Correct Answer Growth

Your Answer Growth

Multiple Choice Single Answer Question Which is the products that potential customers do not know about it or

they do not want yet.

Correct Answer Unsought

Page 493: SCDL - Marketing Management

Your Answer Unsought

Multiple Choice Single Answer Question Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Introductory

Multiple Choice Multiple Answer Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has meaning

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Select The Blank Question Toffees and chocolates, magazines etc are examples of ________

products

Correct Answer Impulse

Your Answer Impulse

True/False Question Changes in consumer's buying patterns affects channel's horizontal and

vertical dimensions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Disadvantages of Primary data are :

Correct Answer Cost factor , Time factor

Your Answer Cost factor , Time factor

Multiple Choice Multiple Answer Question Characteristics of mass market strategy are :

Page 494: SCDL - Marketing Management

Correct Answer One market mix for target market , One distribution and promotionstrategy

Your Answer One market mix for target market , One distribution and promotionstrategy

Multiple Choice Single Answer Question One mass market served with one basic product throughout is called:

Correct Answer Market aggregation

Your Answer Market segmentation

Multiple Choice Multiple Answer Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation mission , Resources

Your Answer Objectives, Strategies, Situation assessment, Organisation mission , Resources

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer Question Members of this group are average white and blue collar workers who

aim for better living

Correct Answer Middle class

Your Answer Middle class

Multiple Choice Single Answer

Page 495: SCDL - Marketing Management

Question The price cut causes large increase in quantity sold and price rise results in fall in quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

True/False Question Augmented product includes the actual product plus any additional

services such as maintenance, intallation etc.

Correct Answer True

Your Answer True

True/False Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer False

True/False Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

Select The Blank Question ________ is an important tool for planning and controlling the firm'a

activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Match The Following

Question Correct Answer Your Answer

Cash discount Given for paying promptly Given for paying promptly

Trade discount Reduction in list price to channel menbers

Reduction in list price to channel menbers

Cumulative quantity discount Discount percetageincreases as the quantity purchased increases

Discount percetage increasesas the quantity purchased increases

Non-cumulative quantity discount

Applies to a single order Applies to a single order

True/False

Page 496: SCDL - Marketing Management

Question Companies apply a variety of price adjustment strategies to account for differences in customer segments and situations.

Correct Answer True

Your Answer True

True/False Question Rise and fall of interest rates has a major effect on consumer's decision

to buy products on credit

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Mr "X" has recently been chucked out from his job and is now searching

for a new one.His unemployment is called

Correct Answer Functional

Your Answer Structural

True/False Question Product concept testing through physical presentation increase the

reliability of test.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low opportunities Fit well but low opportunities

Gap analysis Difference between desired and projected performance

Difference between desired and projected performance

Corporate parenting Managing SBU's by a corporate

Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple Answer

Page 497: SCDL - Marketing Management

Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Durables , Services , Emergency

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

Select The Blank Question ________ is a broad plan of action for using an organisation's resources

to accomplish a objective

Correct Answer Strategy

Your Answer Strategy

Multiple Choice Single Answer Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

True/False Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer False

Select The Blank Question ________ describes a person's favourable or unfavourable action

tendencies towards object

Correct Answer Attitudes

Your Answer Beliefs

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have been set

and funds are allocated to promotion mix elements.

Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

Page 498: SCDL - Marketing Management

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Single Answer Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Speciality

Page 499: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work

flow Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ distribution is used when a small

percentage of customers account for a large part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank Question Specific ________ emerge from broad

stratefgies Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer Question What is Market development?

Correct Answer Existing product-New market

Page 500: SCDL - Marketing Management

Your Answer New product-New market

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status

are factors of which type of segmentation? Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank Question There are more number of substitutes for

________ products. Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer Question Planning of long term strategies are based on

following factors: Correct Answer Opportunity , Objectives, Strategies, Situation

assessment, Organisation mission , Resources Your Answer Strengths , Objectives, Strategies, Situation

assessment, Organisation mission , Resources

Select The Blank Question Competition tends to focus on ________ as a

product moves through its life cycle. Correct Answer Price

Your Answer Quality

Select The Blank Question The onus of advertising, pricing and sales

promotion policies is put on ________ distribution.

Page 501: SCDL - Marketing Management

Correct Answer Exclusive

Your Answer Integral

Select The Blank Question ________is a strong internal stimulus impelling

action Correct Answer Drive

Your Answer Drive

True/False Question Market foreacsts are available from sources like

government Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False Question Consumer behaviour is more challenging across

international border. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Manufacturers offering variety of price

promotions to their middlemen is called Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank Question Total cost is the sum of ________ + Variable

cost.

Page 502: SCDL - Marketing Management

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The Blank Question ________ describes a person's favourable or

unfavourable action tendencies towards object Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer Question Consumerism emerged in which era of

Marketing? Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide marketcoverage is achieved.

Intensive distribution. Intensive distribution.

Helps in the processof matching demand and supply.

Marketing channel Marketing channel

No intermediariesbetween producer and consumer.

Direct channel Direct channel

Combining two or more levels of achannel under one participant's control.

Vertical integration Vertical integration

Page 503: SCDL - Marketing Management

True/False Question Logistics is an area of potentially high cost

saving and improves customer satisfaction. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Decline in buying power due to price levels rising

more rapidly than income is called Correct Answer Inflation

Your Answer Inflation

True/False Question In pure competition many sellers and buyers are

there and have major effect on demand and supply of the product's market price

Correct Answer False

Your Answer True

Select The Blank Question ________ measures actual sales and not

intentions to buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay

in the race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a

product, the amount of satisfaction(each unit adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Page 504: SCDL - Marketing Management

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which

stage of product life cycle? Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar

stimulus generate the same kind of response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer

orirnted firm Correct Answer True

Page 505: SCDL - Marketing Management

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of

view of Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is

thirsty. He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of

ideas based on company's criteria. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Page 506: SCDL - Marketing Management

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False Question Secondary data is cheaper and faster to collect

than primary data Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This method enables the forecaster to take into

consideration seasonal fluctuations and long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank Question Wholesalers and retailers help manufacturer in

carrying ________ flow to final buyers. Correct Answer Title

Your Answer Title

True/False Question "Promotion" is considered in conjunction with

"Convenience" . Correct Answer False

Your Answer True

Multiple Choice Single Answer Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Multiple Choice Multiple Answer Question Uses of Market research are:

Page 507: SCDL - Marketing Management

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives

It is used to forecast future values such as sales revenue etc

Historical research Uses pastexperiences to find solutions

Uses pastexperiences to find solutions

Survey research Obtains data from respondents in person

Obtains data from respondents in person

Experimentalresearch

One factor is constant and holding other factors

Tests hypothesisabout the relationship between dependent variables

Page 508: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work

flow Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ measures actual sales and not

intentions to buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay

in the race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a

product, the amount of satisfaction(each unit adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer

Page 509: SCDL - Marketing Management

Question New product forms and brands enter in whichstage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar

stimulus generate the same kind of response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer

orirnted firm Correct Answer True

Your Answer True

Multiple Choice Single Answer

Page 510: SCDL - Marketing Management

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is

thirsty. He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of

ideas based on company's criteria. Correct Answer True

Your Answer True

Page 511: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work

flow Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ measures actual sales and not

intentions to buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay

in the race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a

product, the amount of satisfaction(each unit adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer

Page 512: SCDL - Marketing Management

Question New product forms and brands enter in whichstage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar

stimulus generate the same kind of response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer

orirnted firm Correct Answer True

Your Answer True

Multiple Choice Single Answer

Page 513: SCDL - Marketing Management

Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is

thirsty. He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of

ideas based on company's criteria. Correct Answer True

Your Answer True

Page 514: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ measures actual sales and not intentions to

buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay in the

race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a product, the

amount of satisfaction(each unit adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which stage of

product life cycle? Correct Answer Growth

Your Answer Introductory

Select The Blank

Page 515: SCDL - Marketing Management

Question ________ leads to generalisation where similar stimulus generate the same kind of response

Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer orirnted

firm Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Governmentmarket

Your Answer Reseller market , Industrial market , Governmentmarket

Multiple Choice Multiple Answer

Page 516: SCDL - Marketing Management

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty.

He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of ideas

based on company's criteria. Correct Answer True

Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False

Question In negotiated contracts, the bid selected by buyer is not necessarily

the lowest

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance ,

Damaged goods allowance

True/False

Question Change in company's strategy gives rise to problems necessitating a

new structure to be made

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic

activity , Market and sales potential is based on economic forecast ,

Number of units that a buyer buys is multiplied by the total number

Page 517: SCDL - Marketing Management

of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic

activity , Market and sales potential is based on economic forecast ,

Number of units that a buyer buys is multiplied by the total number

of potential buyers in that territory to arrive at total sales

True/False

Question Consumer behaviour is easy to understand in familiar country like

India for Indians.

Correct Answer False

Your Answer True

Select The Blank

Question Buyer's response in ________ method may not be applicable in

other markets

Correct Answer Market tests

Your Answer Market tests

True/False

Question The demand for a specific brand within a product category is called

selective demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Deciding on the number of intermediaries to be employed by a

producer is called:

Correct Answer Intensity distribution

Your Answer Integral distribution

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low

opportunities

Fit well but low

opportunities

Gap analysis Difference between desired

and projected performance

Some fit and some misfit

Corporate parenting Managing SBU's by a

corporate

Managing SBU's by a

corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple Answer

Page 518: SCDL - Marketing Management

Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Clothing , Maruti 800 Car

Multiple Choice Single Answer

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Select The Blank

Question Product means the ________ and services the company offers the

target market.

Correct Answer Goods

Your Answer Value

Select The Blank

Question Firm's that lack promotional skills rely on ________ for

promotional push.

Correct Answer Middlemen

Your Answer Advertising agents

Multiple Choice Single Answer

Question Government units that purchase or rent goods for carrying out main

functions of government is called

Correct Answer Government Market

Your Answer Reseller Market

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

True/False

Question Consumer needs are matched with the company capabilities and

goals in marketing process.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Page 519: SCDL - Marketing Management

Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Remind , Persuade , Inform

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Decrease in buying power , Buyer preferences

Select The Blank

Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Select The Blank

Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank

Question ________ exists when a few large independent firm accounts for

bulk of an industry's sales.

Correct Answer Oligopoly

Your Answer Pure oligoply

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Possession

Select The Blank

Question Optimum marketing mix is obtained using analysis, ________,

implementation and control.

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer

Page 520: SCDL - Marketing Management

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/False

Question The super structure indicates ways in which company's tasks are

integrated or coordinated

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It sets a sales performance standard against which actual sales

results can be compared with potential sales

Correct Answer Sales forecast

Your Answer Sales forecast

Multiple Choice Single Answer

Question It is a paid form of non personal communication.

Correct Answer Advertising

Your Answer Advertising

Multiple Choice Multiple Answer

Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank

Question ________ is a descriptive thought that a person holds about

something

Correct Answer Belief

Your Answer Belief

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of

usage

Brand loyalty, Type of

usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Page 521: SCDL - Marketing Management

Geographic variables City, Region City, Region

True/False

Question A company's pricing objectives are influenced by time and

circumstances

Correct Answer True

Your Answer True

Select The Blank

Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single Answer

Question The company earns an acceptable rate of return on their net

sales.This profitability objective is called:

Correct Answer Target return

Your Answer Profit maximisation

Multiple Choice Single Answer

Question It helps an organisation to cope with future by setting objectives and

making strategies to achieve them

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer

Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

True/False

Question Each product and brand has a status symbol potential

Correct Answer True

Page 522: SCDL - Marketing Management

Your Answer True

Multiple Choice Multiple Answer

Question The areas which become active after promotion budgets have been

set and funds are allocated to promotion mix elements.

Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False

Question Diversification strategy involves diversifying away from their

original core businesses

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

Multiple Choice Multiple Answer

Question After the new product has passed the conceptual stages it becomes

more concrete in which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development ,

Marketing strategy development

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer

Question These are the elements of a plan that specify how objectives are to

be achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single Answer

Question Members of this class neither possess family status nor unusual

wealth but their primary concern is career

Page 523: SCDL - Marketing Management

Correct Answer Upper-Middle

Your Answer Upper-Middle

Multiple Choice Single Answer

Question It refers to the effect price changes have on quantity demanded of a

product and the firm's sales revenue.

Correct Answer Demand elasticity

Your Answer Demand elasticity

Select The Blank

Question Demographic, cultural, political, natural etc combine to form

________ environment.

Correct Answer Macro

Your Answer Macro

True/False

Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Page 524: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work

flow Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ distribution is used when a small

percentage of customers account for a large part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank Question Specific ________ emerge from broad

stratefgies Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer Question What is Market development?

Page 525: SCDL - Marketing Management

Correct Answer Existing product-New market

Your Answer New product-New market

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status

are factors of which type of segmentation? Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank Question There are more number of substitutes for

________ products. Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer Question Planning of long term strategies are based on

following factors: Correct Answer Opportunity , Objectives, Strategies, Situation

assessment, Organisation mission , Resources Your Answer Strengths , Objectives, Strategies, Situation

assessment, Organisation mission , Resources

Select The Blank Question Competition tends to focus on ________ as a

product moves through its life cycle. Correct Answer Price

Your Answer Quality

Select The Blank Question The onus of advertising, pricing and sales

Page 526: SCDL - Marketing Management

promotion policies is put on ________ distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank Question ________is a strong internal stimulus impelling

action Correct Answer Drive

Your Answer Drive

True/False Question Market foreacsts are available from sources like

government Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False Question Consumer behaviour is more challenging across

international border. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Manufacturers offering variety of price

promotions to their middlemen is called Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank

Page 527: SCDL - Marketing Management

Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The Blank Question ________ describes a person's favourable or

unfavourable action tendencies towards object Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer Question Consumerism emerged in which era of

Marketing? Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide marketcoverage is achieved.

Intensive distribution. Intensive distribution.

Helps in the processof matching demand and supply.

Marketing channel Marketing channel

No intermediariesbetween producer and consumer.

Direct channel Direct channel

Combining two or more levels of achannel under one

Vertical integration Vertical integration

Page 528: SCDL - Marketing Management

participant's control.

True/False Question Logistics is an area of potentially high cost

saving and improves customer satisfaction. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Decline in buying power due to price levels rising

more rapidly than income is called Correct Answer Inflation

Your Answer Inflation

True/False Question In pure competition many sellers and buyers are

there and have major effect on demand and supply of the product's market price

Correct Answer False

Your Answer True

Select The Blank Question ________ measures actual sales and not

intentions to buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay

in the race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a

product, the amount of satisfaction(each unit adds to total satisfaction), is less than the

Page 529: SCDL - Marketing Management

previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which

stage of product life cycle? Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar

stimulus generate the same kind of response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer

Page 530: SCDL - Marketing Management

orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of

view of Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is

thirsty. He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of

ideas based on company's criteria. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Page 531: SCDL - Marketing Management

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False Question Secondary data is cheaper and faster to collect

than primary data Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This method enables the forecaster to take into

consideration seasonal fluctuations and long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank Question Wholesalers and retailers help manufacturer in

carrying ________ flow to final buyers. Correct Answer Title

Your Answer Title

True/False Question "Promotion" is considered in conjunction with

"Convenience" . Correct Answer False

Your Answer True

Multiple Choice Single Answer Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Page 532: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives

It is used to forecast future values such as sales revenue etc

Historical research Uses pastexperiences to find solutions

Uses pastexperiences to find solutions

Survey research Obtains data from respondents in person

Obtains data from respondents in person

Experimentalresearch

One factor is constant and holding other factors

Tests hypothesisabout the relationship between dependent variables

Page 533: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONSAND ANSWERS

Multiple Choice Single Answer Question A superior product is priced at

Correct Answer Above market level

Your Answer Above market level

Multiple Choice Multiple Answer Question Factors affecting demand of a

product? Correct Answer Population , Increase in buying

power Your Answer Population , Increase in buying

power , Decrease in buying power, Buyer preferences

True/False Question The cultural environment shows

long term trends towards a hedonistic society.

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question Marketing channels for consumer

products is longer because Correct Answer Number of consumers are more ,

Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers buy smaller quantities

Multiple Choice Single Answer Question This forecasting method is based

on the opinion of company's officers

Correct Answer Executive Judgement

Your Answer Executive Judgement

Select The Blank Question ________ research involves using

past experiences to find solutions to marketing problems

Page 534: SCDL - Marketing Management

Correct Answer Historical

Your Answer Historical

Multiple Choice Single Answer Question This approach estimates sales

potential of a territory by estimating the number of units of a product category that a buyer buysfrom all suppliers multiplied by the number of potential buyers in that territory

Correct Answer Buildup approach

Your Answer Build down approach

True/False Question Internal records such as sales

reports, cost and accountinginformation are expensive to obtain.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question A diet conscious person after

playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single Answer Question Which is the shortest marketing

channel for an industrial product? Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

Multiple Choice Multiple Answer Question When is demand price elastic?

Correct Answer Price cut causes revenue toincrease , Price rise causes revenue to decrease

Your Answer Price cut causes revenue toincrease , Price rise causes

Page 535: SCDL - Marketing Management

revenue to decrease

Multiple Choice Multiple Answer Question These are the characteristics of

services Correct Answer Sold on basis of benefits , Quality

control is tough Your Answer Sold on basis of benefits , Quality

control is tough

Multiple Choice Single Answer Question The greatest amount of

satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single Answer Question It is a reduction in list price granted

to channel members for performing marketing functions

Correct Answer Trade discount

Your Answer Trade discount

True/False Question Rise and fall of interest rates has a

major effect on consumer'sdecision to buy products on credit

Correct Answer True

Your Answer True

True/False Question Augmented product includes the

actual product plus any additional services such as maintenance, intallation etc.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question What factors constitute natural

environment? Correct Answer Natural resources

Page 536: SCDL - Marketing Management

Your Answer Natural resources

Multiple Choice Single Answer Question Production creates which type of

utility Correct Answer Form

Your Answer Form

Select The Blank Question ________ method is suitable for

products with a stable demand pattern

Correct Answer Simple trend analysis

Your Answer Simple trend analysis

Select The Blank Question ________ provides more

information than Advertising and is relatively inexpensive.

Correct Answer Publicity

Your Answer Public relations

Select The Blank Question ________ is an important tool for

planning and controlling the firm'a activities

Correct Answer Sales Forecast

Your Answer Sales volume

Select The Blank Question The demand for a product is

________ when price cut causes revenue to increase.

Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Single Answer Question Who provides time and place

utility? Correct Answer Intermediary

Page 537: SCDL - Marketing Management

Your Answer Supplier

Select The Blank Question The benefits of a change in

process are defined in terms of ________ cost savings

Correct Answer Labour

Your Answer Labour

True/False Question The hypothesis may prove to be

either right or wrong Correct Answer True

Your Answer True

Select The Blank Question Competition tends to focus on

________ as a product moves through its life cycle.

Correct Answer Price

Your Answer Sales volume

Multiple Choice Multiple Answer Question Socio-cultural environment

consists of Correct Answer Social class , Culture

Your Answer Social class , Culture

Multiple Choice Multiple Answer Question Adoption rate will be higher and

faster if the product has Correct Answer Lower price , Greater utility ,

Compatability with society Your Answer Lower price , Greater utility ,

Compatability with society

Multiple Choice Single Answer Question It is an approach to cost reduction

in which components are studied to determine if they can be made by cheaper methods of production

Correct Answer Product Value Analysis

Page 538: SCDL - Marketing Management

Your Answer Cost Value Analysis

Select The Blank Question More ________ is involved in

sales to industrial buyers than consumers

Correct Answer Money

Your Answer Money

True/False Question Market segmentation is the

decision to identify different groups that compose the market and to develop specific product for each of these groups.

Correct Answer False

Your Answer True

Multiple Choice Single Answer Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Quality difference

True/False Question Marketing and production costs

are high in multi-segment strategy Correct Answer True

Your Answer True

Multiple Choice Single Answer Question General Electric Matrix is divided

into how many cells Correct Answer 9

Your Answer 9

Match The Following

Question Correct Answer Your Answer

Demandelasticity

Effect on price due to change in

Effect on price due to change in

Page 539: SCDL - Marketing Management

quantitydemanded andrevenue

quantitydemanded andrevenue

Law of demand More units are demanded atlower price

More units are demanded atlower price

Change in demand

More or less units are boughtdespite no change in price

More or less units are boughtdespite no change in price

Change in quantitydemanded

Increase in quantitydemanded dueto reduction in price

Increase in quantitydemanded dueto reduction in price

True/False Question Secondary data is cheaper and

faster to collect than primary data Correct Answer True

Your Answer True

Multiple Choice Single Answer Question In which stage of product life cycle

, reference group influence is strong in product and brand choice

Correct Answer Growth

Your Answer Maturity

Multiple Choice Multiple Answer Question The external sources of Primary

data are : Correct Answer Retailer , Wholesaler , Libraries

Your Answer Retailer , Wholesaler

Select The Blank Question The cost of warehousing,

transportation, inventory and handling products togetherconstitutes ________ concept.

Correct Answer Total cost

Your Answer Optimisation cost

Page 540: SCDL - Marketing Management

Select The Blank Question ________ leads to generalisation

where similar stimulus generate the same kind of response

Correct Answer Reinforcement

Your Answer Reinforcement

Multiple Choice Multiple Answer Question The areas which become active

after promotion budgets have been set and funds are allocated to promotion mix elements.

Correct Answer Sales management , Advertising

Your Answer Sales promotion , Advertising

Select The Blank Question Concentration on that segment of

market which has the maximum number of people is called ________

Correct Answer Market fallacy

Your Answer Target market

Multiple Choice Multiple Answer Question Forecasting methods for existing

products are Correct Answer Simple trend analysis , Time

series analysis , Correlation method

Your Answer Simple trend analysis , Time series analysis

Multiple Choice Multiple Answer Question A business is a system consisting

of following elements Correct Answer Input and output , Objectives ,

Process and feedback Your Answer Input and output , Process and

feedback

True/False Question Storage helps firms balance

supply and demand. Correct Answer True

Your Answer True

Page 541: SCDL - Marketing Management

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers andnone of themhave much effect on the totaldemand,supplyand product'smarket price

Purecompetition

Pure oligopoly

Only one sellerand no competitionpermitted legally

Monopoly Pure monopoly

Few sellers butaccount for bulk of industry's sales

Oligopoly Monopolistic

Many sellers and buyers andeach seller's offering is somewhatdifferent thanothers

Monopolistic Oligopoly

Multiple Choice Multiple Answer Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Late adopters

Page 542: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance , Damaged goods allowance

Multiple Choice Single Answer Question What is diversification?

Correct Answer New product-New market

Your Answer New product-New market

Select The Blank Question A speciality product is ________ intensively distributed than a

shopping product Correct Answer Less

Your Answer Less

Select The Blank Question ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer Question This discount is offered to customers to encourage them to

remain loyal buyers Correct Answer Quantity discount

Your Answer Quantity discount

Multiple Choice Single Answer Question Which is the shortest marketing channel for an industrial

product? Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

Select The Blank

Page 543: SCDL - Marketing Management

Question In ________ pricing buyers pay different prices under the same conditions , in the same quantities and at the same time

Correct Answer Variable

Your Answer Variable

Select The Blank Question More ________ is involved in sales to industrial buyers than

consumers Correct Answer Money

Your Answer Money

Multiple Choice Single Answer Question This strategic posture plays a leadership role in establishing how

the industry operates Correct Answer Shapers

Your Answer Adapters

Multiple Choice Multiple Answer Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication anddelivery , Each party has something that might be of value to the other party

Your Answer Atleast two parties , Each party is capable of communication anddelivery , Each party has something that might be of value to the other party

Select The Blank Question Optimum marketing mix is obtained using analysis, ________,

implementation and control. Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power , Decrease in buyingpower , Buyer preferences

Multiple Choice Multiple Answer Question Characteristics for effective market segmentation are:

Page 544: SCDL - Marketing Management

Correct Answer Actionable , Measurable , Accessible

Your Answer Dependable , Measurable

True/False Question Change in company structure from divisional to matrix also mean

changes in the systems in various degrees Correct Answer True

Your Answer True

Select The Blank Question Skimming pricing involves________ risk.

Correct Answer Low

Your Answer Low

True/False Question Product concept testing through physical presentation increase

the reliability of test. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question It is the process of selecting people for company positions and

developing skills and abilities for assignments in the company Correct Answer Staffing

Your Answer Staffing

Multiple Choice Single Answer Question It is is the data which has been converted to a useful form for

decision making Correct Answer Information

Your Answer Information

Select The Blank Question ________ directs the flow of goods and services from the

producer to the ultimate consumer Correct Answer Marketing

Your Answer Marketing

Page 545: SCDL - Marketing Management

Multiple Choice Multiple Answer Question What are psychogenetic needs

Correct Answer Belonging , Recognition

Your Answer Belonging , Recognition

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer

are the same ? Correct Answer Subsistence

Your Answer Subsistence

Select The Blank Question ________ occurs when people inspite of being qualified and

experienced and trained have to settle for a low level job. Correct Answer Underemployment

Your Answer Unemployment

True/False Question In negotiated contracts, the bid selected by buyer is not

necessarily the lowest Correct Answer True

Your Answer True

Select The Blank Question ________ is a descriptive thought that a person holds about

something Correct Answer Belief

Your Answer Attitude

True/False Question The cultural environment shows long term trends towards a

hedonistic society. Correct Answer True

Your Answer True

True/False Question Each product and brand has a status symbol potential

Correct Answer True

Page 546: SCDL - Marketing Management

Your Answer True

Multiple Choice Single Answer Question It helps an organisation to cope with future by setting objectives

and making strategies to achieve them Correct Answer Planning

Your Answer Planning

Multiple Choice Single Answer Question The organisation focusses attention on one market segment and

develops one marketing mix for that segment.This is known as : Correct Answer Concentration

Your Answer Concentration

True/False Question Warehouses are needed when supply sources and markets are

located close by. Correct Answer False

Your Answer False

Select The Blank Question ________ is seen as an integral process that converts materials

into goods Correct Answer Systems

Your Answer Systems

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but lowopportunities

Fit well but lowopportunities

Gap analysis Difference between desired and projectedperformance

Difference between desired and projectedperformance

Corporate parenting Managing SBU's by a corporate

Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple Answer Question The participants in a communication process are :

Page 547: SCDL - Marketing Management

Correct Answer Source , Recipient

Your Answer Source , Recipient

Multiple Choice Multiple Answer Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has meaning

Multiple Choice Multiple Answer Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Lower price , Greater utility , Compatability with society

True/False Question Macro environment is composed of the major forces that pose

opportunities and create threat for the Co. Correct Answer True

Your Answer False

True/False Question Experimental research involves obtaining data from respondents

in person, mail or by phone Correct Answer False

Your Answer False

True/False Question Rise and fall of interest rates has a major effect on consumer's

decision to buy products on credit Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition , Marginal revenue is less than average revenue

Your Answer The additional cost of each unit of product , It ignores non price competition , Marginal revenue is less than average revenue

Page 548: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks , Goats

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Multiple Choice Single Answer Question Minimum number of segments in a multi segment strategy:

Correct Answer 2

Your Answer 2

True/False Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Here the organisation acquires the operations of one or more

other organisations on the same level. Correct Answer Horizontal integration

Your Answer Horizontal integration

Match The Following

Question Correct Answer Your Answer

This refers to the number of product items within each product line.

Product depth Product depth

Page 549: SCDL - Marketing Management

This includes all product item's a company offers.

Product mix Product mix

This is a group of productsthat are related.

Product line. Product line.

This is the total number of product lines.

Product breadth Product breadth

Multiple Choice Single Answer Question Source credibility is :

Correct Answer Receiver's perception regarding belief on sender.

Your Answer Receiver's perception regarding belief on sender.

Multiple Choice Multiple Answer Question Business is rated on which dimensions

Correct Answer Market attractiveness , Business strength

Your Answer Market attractiveness , Business strength , Profit margin , Competition level

Select The Blank Question ________ is a part of the company that has a separate mission

and objectives Correct Answer SBU

Your Answer SBU

Page 550: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False

Question In negotiated contracts, the bid selected by buyer is not necessarily

the lowest

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance ,

Damaged goods allowance

True/False

Question Change in company's strategy gives rise to problems necessitating a

new structure to be made

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic

activity , Market and sales potential is based on economic forecast ,

Number of units that a buyer buys is multiplied by the total number

of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic

activity , Market and sales potential is based on economic forecast ,

Number of units that a buyer buys is multiplied by the total number

of potential buyers in that territory to arrive at total sales

True/False

Question Consumer behaviour is easy to understand in familiar country like

India for Indians.

Correct Answer False

Your Answer True

Select The Blank

Question Buyer's response in ________ method may not be applicable in

other markets

Correct Answer Market tests

Your Answer Market tests

Page 551: SCDL - Marketing Management

True/False

Question The demand for a specific brand within a product category is called

selective demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Deciding on the number of intermediaries to be employed by a

producer is called:

Correct Answer Intensity distribution

Your Answer Integral distribution

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low

opportunities

Fit well but low

opportunities

Gap analysis Difference between desired

and projected performance

Some fit and some misfit

Corporate parenting Managing SBU's by a

corporate

Managing SBU's by a

corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple Answer

Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Clothing , Maruti 800 Car

Multiple Choice Single Answer

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Select The Blank

Question Product means the ________ and services the company offers the

target market.

Correct Answer Goods

Your Answer Value

Page 552: SCDL - Marketing Management

Select The Blank

Question Firm's that lack promotional skills rely on ________ for

promotional push.

Correct Answer Middlemen

Your Answer Advertising agents

Multiple Choice Single Answer

Question Government units that purchase or rent goods for carrying out main

functions of government is called

Correct Answer Government Market

Your Answer Reseller Market

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

True/False

Question Consumer needs are matched with the company capabilities and

goals in marketing process.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Remind , Persuade , Inform

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Decrease in buying power , Buyer preferences

Select The Blank

Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Page 553: SCDL - Marketing Management

Select The Blank

Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank

Question ________ exists when a few large independent firm accounts for

bulk of an industry's sales.

Correct Answer Oligopoly

Your Answer Pure oligoply

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Possession

Select The Blank

Question Optimum marketing mix is obtained using analysis, ________,

implementation and control.

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/False

Question The super structure indicates ways in which company's tasks are

integrated or coordinated

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It sets a sales performance standard against which actual sales

results can be compared with potential sales

Correct Answer Sales forecast

Your Answer Sales forecast

Page 554: SCDL - Marketing Management

Multiple Choice Single Answer

Question It is a paid form of non personal communication.

Correct Answer Advertising

Your Answer Advertising

Multiple Choice Multiple Answer

Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank

Question ________ is a descriptive thought that a person holds about

something

Correct Answer Belief

Your Answer Belief

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of

usage

Brand loyalty, Type of

usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Geographic variables City, Region City, Region

True/False

Question A company's pricing objectives are influenced by time and

circumstances

Correct Answer True

Your Answer True

Select The Blank

Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single Answer

Question The company earns an acceptable rate of return on their net

sales.This profitability objective is called:

Page 555: SCDL - Marketing Management

Correct Answer Target return

Your Answer Profit maximisation

Multiple Choice Single Answer

Question It helps an organisation to cope with future by setting objectives and

making strategies to achieve them

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer

Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

True/False

Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question The areas which become active after promotion budgets have been

set and funds are allocated to promotion mix elements.

Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False

Question Diversification strategy involves diversifying away from their

original core businesses

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question What is diversification?

Page 556: SCDL - Marketing Management

Correct Answer New product-New market

Your Answer New product-Existing market

Multiple Choice Multiple Answer

Question After the new product has passed the conceptual stages it becomes

more concrete in which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development ,

Marketing strategy development

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer

Question These are the elements of a plan that specify how objectives are to

be achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single Answer

Question Members of this class neither possess family status nor unusual

wealth but their primary concern is career

Correct Answer Upper-Middle

Your Answer Upper-Middle

Multiple Choice Single Answer

Question It refers to the effect price changes have on quantity demanded of a

product and the firm's sales revenue.

Correct Answer Demand elasticity

Your Answer Demand elasticity

Select The Blank

Question Demographic, cultural, political, natural etc combine to form

________ environment.

Correct Answer Macro

Your Answer Macro

True/False

Page 557: SCDL - Marketing Management

Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Page 558: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer General Electric Model

Match The Following

Question Correct Answer Your Answer

Strategic organisational planning

Top Management Top Management

Objectives What is to beaccomplished

What is to beaccomplished

Strategies How to achieve objectives How to achieve objectives

Policies Constraints that limits thealternatives available

Constraints that limits thealternatives available

Multiple Choice Single Answer Question The traditional approach towards uncertainity is

Correct Answer Binary

Your Answer Unitary

Multiple Choice Single Answer Question "Image building" objectives are common in which type of market

structure? Correct Answer Oligopoly

Your Answer Oligopoly

Multiple Choice Multiple Answer Question Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Stars , Cash cowsCash cowsc

Multiple Choice Single Answer Question What is Market Penetration?

Page 559: SCDL - Marketing Management

Correct Answer Existing product-Existing market

Your Answer Existing product-Existing market

Multiple Choice Multiple Answer Question A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Input and output , Objectives , Process and feedback , Profits

True/False Question Executive judgement technique may be used to supplement

other techniques Correct Answer True

Your Answer True

Multiple Choice Single Answer Question These are tentative explanations of problem, formulated on the

basis of insight and knowledge about the problem Correct Answer Hypothesis

Your Answer Hypothesis

Select The Blank Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single Answer Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

True/False Question Demand for industrial goods fluctuate more than consumer

demand Correct Answer True

Your Answer True

Page 560: SCDL - Marketing Management

Select The Blank Question ________ product is sold for use in producing other goods or

services Correct Answer Industrial

Your Answer Industrial

Multiple Choice Multiple Answer Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Durables , Services , Emergency

True/False Question Market segmentation is the decision to identify different groups

that compose the market and to develop specific product for each of these groups.

Correct Answer False

Your Answer False

Select The Blank Question ________ allowance is used to communicate about the values of

the product and special event Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer Question What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Raw material

Select The Blank Question Demographic, cultural, political, natural etc combine to form

________ environment. Correct Answer Macro

Your Answer Macro

Select The Blank Question Buyer's response in ________ method may not be applicable in

other markets

Page 561: SCDL - Marketing Management

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Multiple Answer Question How does 'structure' reduce external uncertainity arising out of

human behaviour Correct Answer Research and planning , Forecasting

Your Answer Division of labour , Departmentalisation

Multiple Choice Multiple Answer Question What are variable costs?

Correct Answer Material , Labour

Your Answer Electricity , Telephone , Labour

Multiple Choice Single Answer Question The tool used for future decision making in 'True Ambiguity'

scenario is Correct Answer Non-linear dynamic model

Your Answer Non-linear dynamic model

Select The Blank Question ________ guides the development of advertisements and

personal sales presentations. Correct Answer AIDA

Your Answer AIDA

Multiple Choice Multiple Answer Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

Multiple Choice Single Answer Question They are homogeneous and enduring divisions in a society

which are hierarchically ordered and his members have similar interests and behaviour

Correct Answer Social class

Your Answer Social class

Page 562: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure groups , Government stability

Your Answer Form of government adopted , Media and pressure groups , Government stability

True/False Question Correlation methods is also used to supplement other

techniques. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Natural resources

True/False Question Augmented product includes the actual product plus any

additional services such as maintenance, intallation etc. Correct Answer True

Your Answer True

Select The Blank Question ________ is synonymous with non-recurrent data system(RDS)

Correct Answer Market research

Your Answer Management Information system

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Select The Blank Question In production era , demand is ________ than supply

Page 563: SCDL - Marketing Management

Correct Answer Greater

Your Answer Greater

Multiple Choice Single Answer Question Organisations that acquire goods and services that are

sold/rented and supplied to others Correct Answer Industrial Market

Your Answer Reseller Market

Select The Blank Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

True/False Question Inndustrial goods are sold to end-users for personal

consumption. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question One mass market served with one basic product throughout is

called: Correct Answer Market aggregation

Your Answer Market concentration

True/False Question Marketing involves a backward communication from consumer to

producer Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Producer--->Wholesaler--->Retalier--->Consumer is a common

channel for : Correct Answer Chocolates

Your Answer Home appliances

Page 564: SCDL - Marketing Management

Multiple Choice Single Answer Question It focusses on one or more selected market segments and

develops separate marketing mix for each segment Correct Answer Target Marketing

Your Answer Product Variety Marketing

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have

been set and funds are allocated to promotion mix elements. Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False Question Gross margin is operating expenses + net profit.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

True/False Question Marketing concept has application only in profit oriented

businesses. Correct Answer False

Your Answer False

Select The Blank Question ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Commercialisation

Multiple Choice Multiple Answer Question Advantages of Zone pricing

Correct Answer It is used for products whose freight cost is large in relation to product's value , Buyers in different areas pay different deliveredprices

Page 565: SCDL - Marketing Management

Your Answer Distant buyers pay less than the actual cost of shipping , It is used for products whose freight cost is large in relation to product's value , Buyers in different areas pay different deliveredprices

True/False Question A company's pricing objectives are influenced by time and

circumstances Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in quantitydemanded and revenue

Increase in quantity demanded due to reduction in price

Law of demand More units are demandedat lower price

More units are demandedat lower price

Change in demand More or less units are bought despite no changein price

More or less units are bought despite no changein price

Change in quantitydemanded

Increase in quantity demanded due to reduction in price

Effect on price due to change in quantitydemanded and revenue

Page 566: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer

Question Major role of promotion is to :

Correct Answer Persuade , Inform , Remind

Your Answer Persuade , Inform , Remind

True/False

Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

True/False

Question The key to successful new product introduction lies in a

systems approach.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question D in AIDA stands for :

Correct Answer Desire

Your Answer Desire

Multiple Choice Single Answer

Question Higher the perceived quality of the product, higher will be the

perceived price. Such products are called:

Correct Answer Prestige

Your Answer Prestige

Multiple Choice Single Answer

Question It refers to formal and informal rules, regulations and

procedures that complements the company structure

Correct Answer Systems

Your Answer Systems

Page 567: SCDL - Marketing Management

Multiple Choice Single Answer

Question The output of Stimulus Response Model is

Correct Answer Product decision

Your Answer Product decision

True/False

Question Style of a company are the patterns of actions taken by

members of top management over a period of time

Correct Answer True

Your Answer True

Select The Blank

Question Buyer's response in ________ method may not be applicable

in other markets

Correct Answer Market tests

Your Answer Market tests

True/False

Question Services can be stored in inventory.

Correct Answer False

Your Answer False

True/False

Question Consumer needs are matched with the company capabilities

and goals in marketing process.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Recipient

Select The Blank

Question ________ is synonymous with non-recurrent data

system(RDS)

Page 568: SCDL - Marketing Management

Correct Answer Market research

Your Answer Market research

True/False

Question Publicity is news carried in the mass media about a firm and

its products, policies or actions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

Multiple Choice Multiple Answer

Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity , It measures only the

cost of producing

Your Answer Assumes factory as an isolated entity , It measures only the

cost of producing , It uses time as a unit of measure

Multiple Choice Single Answer

Question A diet conscious person after playing football is thirsty. He

opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer

Question Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs

Your Answer Market coverage , Control , Costs

Match The Following

Question Correct Answer Your Answer

Wide market coverage is

achieved.

Intensive distribution. Intensive distribution.

Page 569: SCDL - Marketing Management

Helps in the process of

matching demand and

supply.

Marketing channel Marketing channel

No intermediaries

between producer and

consumer.

Direct channel Direct channel

Combining two or more

levels of a channel under

one participant's control.

Vertical integration Vertical integration

Select The Blank

Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Multiple Choice Multiple Answer

Question How does 'structure' reduce external uncertainity arising out

of human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Division of labour , Departmentalisation

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers

and none of them have

much effect on the total

demand,supply and

product's market price

Pure competition Pure competition

Only one seller and no

competition permitted

legally

Monopoly Pure monopoly

Few sellers but account

for bulk of industry's

sales

Oligopoly Pure oligopoly

Many sellers and buyers

and each seller's offering

is somewhat different

than others

Monopolistic Oligopoly

Page 570: SCDL - Marketing Management

Select The Blank

Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Belief

True/False

Question Market segmentation is the decision to identify different

groups that compose the market and to develop specific

product for each of these groups.

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Question The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Leader

Multiple Choice Multiple Answer

Question Planning of long term strategies are based on following

factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment,

Organisation mission , Resources

Your Answer Opportunity , Strengths , Resources

Select The Blank

Question ________ is an important tool for planning and controlling

the firm'a activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Select The Blank

Page 571: SCDL - Marketing Management

Question A speciality product is ________ intensively distributed than

a shopping product

Correct Answer Less

Your Answer Less

Multiple Choice Single Answer

Question It is the process of selecting people for company positions

and developing skills and abilities for assignments in the

company

Correct Answer Staffing

Your Answer Staffing

Select The Blank

Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

Select The Blank

Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

Multiple Choice Multiple Answer

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Select The Blank

Question ________ of physical distribution activities increases it's

productivity as well as of manufacturer.

Correct Answer Automation

Your Answer Automation

Multiple Choice Multiple Answer

Question How does 'structure' reduce internal uncertainity arising out

of human behaviour

Page 572: SCDL - Marketing Management

Correct Answer Control mechanism , Departmentalisation

Your Answer Control mechanism , Departmentalisation , Specialisation

Multiple Choice Single Answer

Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Natural resources

Multiple Choice Multiple Answer

Question For exchange to take place, which conditions must be

satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication

and delivery , Each party has something that might be of

value to the other party

Your Answer Atleast two parties , Each party is capable of communication

and delivery , Each party has something that might be of

value to the other party

True/False

Question Internal records such as sales reports, cost and accounting

information are expensive to obtain.

Correct Answer False

Your Answer False

Select The Blank

Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Packaging

Multiple Choice Multiple Answer

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Total cost , Fixed cost , Variable cost

True/False

Question Demand for industrial goods fluctuate more than consumer

demand

Page 573: SCDL - Marketing Management

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It is is the data which has been converted to a useful form for

decision making

Correct Answer Information

Your Answer Information

True/False

Question Product development includes starting another business or

buy businesses outside of their current line.

Correct Answer False

Your Answer False

Select The Blank

Question Skimming pricing involves________ risk.

Correct Answer Low

Your Answer Marginal

Multiple Choice Single Answer

Question A in AIDA stands for :

Correct Answer Awareness

Your Answer Advertising

Multiple Choice Single Answer

Question This pricing objective involves setting a low price to

discourage entry of new firms.

Correct Answer Stay out

Your Answer Stay out

Multiple Choice Single Answer

Question It is the process of influencing one's behaviour by sharing

ideas, feelings and information.

Correct Answer Communication

Your Answer Promotion

Page 574: SCDL - Marketing Management
Page 575: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question A channel's length is also called as horizontal

dimension. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ measures actual sales and not intentions to

buy Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay in the

race but avoids pre-mature commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a product, the

amount of satisfaction(each unit adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which stage of

product life cycle? Correct Answer Growth

Your Answer Introductory

Select The Blank

Page 576: SCDL - Marketing Management

Question ________ leads to generalisation where similar stimulus generate the same kind of response

Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and

marketing objectives in mind while making pricing decisions.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer orirnted

firm Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Governmentmarket

Your Answer Reseller market , Industrial market , Governmentmarket

Multiple Choice Multiple Answer

Page 577: SCDL - Marketing Management

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty.

He opts for :- Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of ideas

based on company's criteria. Correct Answer True

Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False

Question In negotiated contracts, the bid selected by buyer is not necessarily

the lowest

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance ,

Damaged goods allowance

True/False

Question Change in company's strategy gives rise to problems necessitating a

new structure to be made

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer

Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic

activity , Market and sales potential is based on economic forecast ,

Number of units that a buyer buys is multiplied by the total number

Page 578: SCDL - Marketing Management

of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic

activity , Market and sales potential is based on economic forecast ,

Number of units that a buyer buys is multiplied by the total number

of potential buyers in that territory to arrive at total sales

True/False

Question Consumer behaviour is easy to understand in familiar country like

India for Indians.

Correct Answer False

Your Answer True

Select The Blank

Question Buyer's response in ________ method may not be applicable in

other markets

Correct Answer Market tests

Your Answer Market tests

True/False

Question The demand for a specific brand within a product category is called

selective demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question Deciding on the number of intermediaries to be employed by a

producer is called:

Correct Answer Intensity distribution

Your Answer Integral distribution

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low

opportunities

Fit well but low

opportunities

Gap analysis Difference between desired

and projected performance

Some fit and some misfit

Corporate parenting Managing SBU's by a

corporate

Managing SBU's by a

corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple Answer

Page 579: SCDL - Marketing Management

Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Clothing , Maruti 800 Car

Multiple Choice Single Answer

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Select The Blank

Question Product means the ________ and services the company offers the

target market.

Correct Answer Goods

Your Answer Value

Select The Blank

Question Firm's that lack promotional skills rely on ________ for

promotional push.

Correct Answer Middlemen

Your Answer Advertising agents

Multiple Choice Single Answer

Question Government units that purchase or rent goods for carrying out main

functions of government is called

Correct Answer Government Market

Your Answer Reseller Market

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

True/False

Question Consumer needs are matched with the company capabilities and

goals in marketing process.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Page 580: SCDL - Marketing Management

Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Remind , Persuade , Inform

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Decrease in buying power , Buyer preferences

Select The Blank

Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Select The Blank

Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank

Question ________ exists when a few large independent firm accounts for

bulk of an industry's sales.

Correct Answer Oligopoly

Your Answer Pure oligoply

Multiple Choice Single Answer

Question Production creates which type of utility

Correct Answer Form

Your Answer Possession

Select The Blank

Question Optimum marketing mix is obtained using analysis, ________,

implementation and control.

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer

Page 581: SCDL - Marketing Management

Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/False

Question The super structure indicates ways in which company's tasks are

integrated or coordinated

Correct Answer True

Your Answer True

Multiple Choice Single Answer

Question It sets a sales performance standard against which actual sales

results can be compared with potential sales

Correct Answer Sales forecast

Your Answer Sales forecast

Multiple Choice Single Answer

Question It is a paid form of non personal communication.

Correct Answer Advertising

Your Answer Advertising

Multiple Choice Multiple Answer

Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank

Question ________ is a descriptive thought that a person holds about

something

Correct Answer Belief

Your Answer Belief

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of

usage

Brand loyalty, Type of

usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Page 582: SCDL - Marketing Management

Geographic variables City, Region City, Region

True/False

Question A company's pricing objectives are influenced by time and

circumstances

Correct Answer True

Your Answer True

Select The Blank

Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single Answer

Question The company earns an acceptable rate of return on their net

sales.This profitability objective is called:

Correct Answer Target return

Your Answer Profit maximisation

Multiple Choice Single Answer

Question It helps an organisation to cope with future by setting objectives and

making strategies to achieve them

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer

Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

True/False

Question Each product and brand has a status symbol potential

Correct Answer True

Page 583: SCDL - Marketing Management

Your Answer True

Multiple Choice Multiple Answer

Question The areas which become active after promotion budgets have been

set and funds are allocated to promotion mix elements.

Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False

Question Diversification strategy involves diversifying away from their

original core businesses

Correct Answer True

Your Answer False

Multiple Choice Single Answer

Question What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

Multiple Choice Multiple Answer

Question After the new product has passed the conceptual stages it becomes

more concrete in which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development ,

Marketing strategy development

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer

Question These are the elements of a plan that specify how objectives are to

be achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single Answer

Question Members of this class neither possess family status nor unusual

wealth but their primary concern is career

Page 584: SCDL - Marketing Management

Correct Answer Upper-Middle

Your Answer Upper-Middle

Multiple Choice Single Answer

Question It refers to the effect price changes have on quantity demanded of a

product and the firm's sales revenue.

Correct Answer Demand elasticity

Your Answer Demand elasticity

Select The Blank

Question Demographic, cultural, political, natural etc combine to form

________ environment.

Correct Answer Macro

Your Answer Macro

True/False

Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Page 585: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Match The Following

Question Correct Answer Your Answer

Deep Assortment Carrying a product family in depth, drawing on many producer's output

Carrying the line of only one manufacturer

Exclusive Assortment Carrying the line of only one manufacturer

Carrying several productlines that fall within the resellers type of business

Open bid Contract awarded to lowest bidder

Direct negotiation with one or more companiescovering project and terms

Negotiated Contract Direct negotiation with one or more companiescovering project and terms

Contract awarded to lowest bidder

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Industrial market , Consumer market

True/False Question The super structure indicates ways in which company's tasks

are integrated or coordinated Correct Answer True

Your Answer True

True/False Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

True/False

Page 586: SCDL - Marketing Management

Question Product, place and promotion elements in the marketing mix are viewed as cost factors.

Correct Answer True

Your Answer False

Select The Blank Question The demand for a product is ________ when price cut

causes revenue to increase. Correct Answer Price elastic

Your Answer Price elastic

Select The Blank Question ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Select The Blank Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

True/False Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank Question Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Segmentation

Multiple Choice Single Answer Question The price of a product is determined by estimating the cost of

producing and marketing and then add a percentage of

Page 587: SCDL - Marketing Management

profits. This orientation is called:

Correct Answer Cost

Your Answer Demand

Multiple Choice Single Answer Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Consumer's perception of an actual product

Match The Following

Question Correct Answer Your Answer

This refers to the number of product items within each product line.

Product depth Product height

This includes all product item's a company offers.

Product mix Product mix

This is a group of products that are related.

Product line. Product line.

This is the total number of product lines.

Product breadth Product breadth

Multiple Choice Multiple Answer Question Planning of long term strategies are based on following

factors: Correct Answer Opportunity , Objectives, Strategies, Situation assessment,

Organisation mission , Resources Your Answer Strengths , Objectives, Strategies, Situation assessment,

Organisation mission , Resources

Multiple Choice Multiple Answer Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Odd , Leader , Prestige

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other

party? Correct Answer Behavioural

Your Answer Transaction

True/False Question Warehouses are needed when supply sources and markets

are located close by.

Page 588: SCDL - Marketing Management

Correct Answer False

Your Answer False

Select The Blank Question The onus of advertising, pricing and sales promotion policies

is put on ________ distribution. Correct Answer Exclusive

Your Answer Integral

True/False Question Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Select The Blank Question An organisational assessment uncovers________

Correct Answer Weaknesses

Your Answer Weaknesses

Multiple Choice Multiple Answer Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , High market coverage

Multiple Choice Single Answer Question The output of Stimulus Response Model is

Correct Answer Product decision

Page 589: SCDL - Marketing Management

Your Answer Product

Select The Blank Question ________ exists when a few large independent firm accounts

for bulk of an industry's sales. Correct Answer Oligopoly

Your Answer Oligopoly

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He

opts for :- Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Systems approach

Multiple Choice Single Answer Question The input to 'Stimulus Response Model' is

Correct Answer Stimuli

Your Answer Stimuli

Multiple Choice Multiple Answer Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple Answer Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks

Multiple Choice Single Answer Question Pricing that enables sales people to tailor their prices to a

prospect's situation is called Correct Answer Price shading

Your Answer Variable pricing

Page 590: SCDL - Marketing Management

Multiple Choice Single Answer Question This pricing objective involves setting a low price to

discourage entry of new firms. Correct Answer Stay out

Your Answer Elimination

Multiple Choice Single Answer Question This distribution is necessary for most shopping and

speciality goods. Correct Answer Selective

Your Answer Selective

True/False Question The cultural environment shows long term trends towards a

hedonistic society. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This portfolio involves major capital investments which will

result in either large pay offs or large losses Correct Answer Big bets

Your Answer No-regret moves

Multiple Choice Multiple Answer Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies impact of any change on performance , Instantly spots malfunctions and show where they occur

Your Answer Identifies quality and productivity from a production process , Identifies impact of any change on performance , Integrates manufacturing with business strategy

Select The Blank Question Optimum marketing mix is obtained using analysis,

________, implementation and control. Correct Answer Planning

Your Answer Feedback

Multiple Choice Multiple Answer Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Page 591: SCDL - Marketing Management

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single Answer Question These are moves that will pay off irrespective of what

happens in the future Correct Answer No-regret moves

Your Answer Big bets

Multiple Choice Single Answer Question A centralised inventory means

Correct Answer Fast delivery to customers

Your Answer Building and stocking one warehouse

Select The Blank Question ________ of physical distribution activities increases it's

productivity as well as of manufacturer. Correct Answer Automation

Your Answer Maximisation

True/False Question Shorter production runs are required to produce large number

of products in multi-segment strategy Correct Answer True

Your Answer False

Page 592: SCDL - Marketing Management

- 1 - MM assgn:1 : Azim

MM assgn:1: Azim

Multiple Choice Single Answer Question When the quantity bought remains steady regardless of change in price, it

is called

Correct Answer Price inelastic

Your Answer Price inelastic

Multiple Choice Single Answer Question Members of this group have attained a position through exceptional

ability in their profession or business Correct Answer Lower-Upper

Your Answer Upper-Middle

Select The Blank Question The cost of warehousing, transportation, inventory and handling products

together constitutes ________ concept.

Correct Answer Total cost

Your Answer Total cost

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False Question Warehouses are needed when supply sources and markets are located

close by.

Correct Answer False

Your Answer False

True/False Question Communicating with middlemen requires information which is different to

the information required in communicating with the final buyers. Correct Answer True

Your Answer True

Select The Blank Question Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Middlemen

Multiple Choice Multiple Answer Question Senses in our body are

Page 593: SCDL - Marketing Management

- 2 - MM assgn:1 : Azim

Correct Answer Taste , Touch , See

Your Answer Taste , Touch , See

True/False Question MIS provides marketers with the right amount and type of information in a

timely fashion.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Deep Assortment Carrying a product family in

depth, drawing on many producer's output

Carrying a product family in depth,

drawing on many producer's output

Exclusive Assortment Carrying the line of only one manufacturer

Carrying the line of only one manufacturer

Open bid Contract awarded to lowest bidder Contract awarded to lowest bidder

Negotiated Contract Direct negotiation with one or

more companies covering project and terms

Direct negotiation with one or more

companies covering project and terms

Multiple Choice Multiple Answer Question Total cost includes :

Correct Answer Variable cost , Fixed cost

Your Answer Fixed cost , Variable cost , Marginal cost

Multiple Choice Multiple Answer Question Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Your Answer One market mix for target market , One distribution and promotion strategy

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Supplier

Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Pure monopolist

Multiple Choice Single Answer Question It is that element of a plan that specifies what is to be accomplished

Correct Answer Objectives

Page 594: SCDL - Marketing Management

- 3 - MM assgn:1 : Azim

Your Answer Objectives

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have been set and

funds are allocated to promotion mix elements. Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False Question Economic forecasts are available from industry trade associations

Correct Answer False

Your Answer True

Multiple Choice Single Answer Question Maximum number of new product ideas come from

Correct Answer Internal sources

Your Answer Customers

Multiple Choice Multiple Answer Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Select The Blank Question Customers are brand,style and type conscious when buying ________

products.

Correct Answer Special

Your Answer Special

Multiple Choice Single Answer Question A centralised inventory means

Correct Answer Fast delivery to customers

Your Answer Fast delivery to customers

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Select The Blank Question Demographic, cultural, political, natural etc combine to form ________

environment.

Page 595: SCDL - Marketing Management

- 4 - MM assgn:1 : Azim

Correct Answer Macro

Your Answer Macro

Select The Blank Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Single Answer Question One mass market served with one basic product throughout is called:

Correct Answer Market aggregation

Your Answer Market segmentation

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none of them have much effect on the

total demand,supply and product's market price

Pure competition Pure competition

Only one seller and no competition permitted legally

Monopoly Monopoly

Few sellers but account for bulk of

industry's sales

Oligopoly Oligopoly

Many sellers and buyers and each

seller's offering is somewhat different than others

Monopolistic Monopolistic

True/False Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Multiple Choice Single Answer Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Maturity

Select The Blank Question More ________ is involved in sales to industrial buyers than consumers

Correct Answer Money

Page 596: SCDL - Marketing Management

- 5 - MM assgn:1 : Azim

Your Answer Services

Multiple Choice Single Answer Question Competition develops in which stage of Product life cycle?

Correct Answer Maturity

Your Answer Maturity

Select The Blank Question ________ guides the development of advertisements and personal sales

presentations. Correct Answer AIDA

Your Answer AIDA

Multiple Choice Single Answer Question New products enter the market and old customers make repeat purchase

during which stage of product life cycle?

Correct Answer Growth

Your Answer Growth

Multiple Choice Single Answer Question What is the most important promotion activity required in Industrial buying

process

Correct Answer Personal selling

Your Answer Sales promotion

True/False Question Marketer should keep company's mission and marketing objectives in mind

while making pricing decisions. Correct Answer True

Your Answer True

True/False Question Marketing concept has application only in profit oriented businesses.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer Question It focusses on one or more selected market segments and develops

separate marketing mix for each segment

Correct Answer Target Marketing

Your Answer Target Marketing

Select The Blank Question ________ exists when a few large independent firm accounts for bulk of an

Page 597: SCDL - Marketing Management

- 6 - MM assgn:1 : Azim

industry's sales.

Correct Answer Oligopoly

Your Answer Oligopoly

Multiple Choice Multiple Answer Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

Multiple Choice Multiple Answer Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Lower price , Greater utility , Compatability with society

True/False Question Image building pricing objective reduces the price war among competitor.

Correct Answer True

Your Answer True

Select The Blank Question ________ allowance is used to communicate about the values of the

product and special event

Correct Answer Promotion

Your Answer Promotion

Page 598: SCDL - Marketing Management

- 1 - MM assgn :2: Shagun

MM assgn:2: Shagun

Multiple Choice Single Answer Question It is the process of identifying smaller markets within a larger market.

Correct Answer Segmentation

Your Answer Segmentation

True/False Question Psychogenetic needs are intense enough to motivate a person to act immediately

Correct Answer False

Your Answer True

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Possession

Match The Following

Question Correct Answer Your Answer

Correlation method Historical data Historical data

Market forecast Industry trade associations Market potential

Economic forecast Government Industry trade associations

Sales forecast Sales volume Sales potential

Multiple Choice Single Answer Question It sets a sales performance standard against which actual sales results can be compared

with potential sales Correct Answer Sales forecast

Your Answer Sales forecast

True/False Question Market segmentation is the decision to identify different groups that compose the

market and to develop specific product for each of these groups. Correct Answer False

Your Answer True

True/False Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer True

Select The Blank

Page 599: SCDL - Marketing Management

- 2 - MM assgn :2: Shagun

Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Profit

Multiple Choice Single Answer Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Slowdown

Select The Blank Question Customer's changing wants and their behaviour can be better understood in ________

distribution. Correct Answer Direct

Your Answer Horizontal

Multiple Choice Multiple Answer Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies impact of any change on performance , Instantly spots malfunctions and show where they occur

Your Answer Identifies quality and productivity from a production process , Identifies impact of any change on performance , Integrates manufacturing with business strategy

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Quantity discrepancy for a convenience product in a marketing channel is adjusted by:

Correct Answer Retailer

Your Answer Retailer

Select The Blank Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Plans

Multiple Choice Multiple Answer Question After the new product has passed the conceptual stages it becomes more concrete in

which stages? Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Product development , Marketing strategy development

True/False Question Formal planning provides clearer performance standards.

Correct Answer True

Page 600: SCDL - Marketing Management

- 3 - MM assgn :2: Shagun

Your Answer True

Select The Blank Question Toffees and chocolates, magazines etc are examples of ________ products

Correct Answer Impulse

Your Answer Impulse

Select The Blank Question Competition tends to focus on ________ as a product moves through its life cycle.

Correct Answer Price

Your Answer Price

Multiple Choice Multiple Answer Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Technology , Machine , Capital

True/False Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question Safety stock available with a company is 200 units and seasonal stock is 150 units. The

usage rate of the product is 5 units/day and lead time is of 10 days. Calculate the basic

stock. Correct Answer 400 units

Your Answer 400 units

Select The Blank Question ________ is some characteristic of people in the market that helps in dividing it.

Correct Answer Factor

Your Answer Age

True/False Question The key to successful new product introduction lies in a systems approach.

Correct Answer True

Your Answer True

True/False Question Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer False

Select The Blank

Page 601: SCDL - Marketing Management

- 4 - MM assgn :2: Shagun

Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Industrial

Multiple Choice Multiple Answer Question Senses in our body are

Correct Answer Taste , Touch , See

Your Answer Taste , Touch , See

Multiple Choice Multiple Answer Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation mission ,

Resources Your Answer Strengths , Objectives, Strategies, Situation assessment, Organisation mission ,

Resources Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single Answer Question The input to 'Stimulus Response Model' is

Correct Answer Stimuli

Your Answer Stimuli

True/False Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Each party is capable of communication and delivery , Atleast two parties , Each party

has something that might be of value to the other party Your Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party Multiple Choice Multiple Answer Question For a low involvement regular purchase product, consumer goes through what all stages

of buying process

Page 602: SCDL - Marketing Management

- 5 - MM assgn :2: Shagun

Correct Answer Need recognition , Purchase decision

Your Answer Need recognition , Information research , Evaluation of alternatives

Multiple Choice Single Answer Question " How much to order " is also called as

Correct Answer Basic stock

Your Answer Safety stock

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none

of them have much effect on the total demand,supply and

product's market price

Pure competition Monopolistic

Only one seller and no

competition permitted legally

Monopoly Monopoly

Few sellers but account for bulk of

industry's sales

Oligopoly Oligopoly

Many sellers and buyers and each seller's offering is somewhat

different than others

Monopolistic Pure competition

Select The Blank Question The demand for a product is ________ when price cut causes revenue to increase.

Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Multiple Answer Question Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Your Answer One market mix for target market , Number of pricing strategies , Inventory and

distribution costs are high Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition , Marginal revenue is less than average revenue

Your Answer The additional cost of each unit of product , It ignores non price competition , It is useful for new products

Multiple Choice Single Answer Question The tool that a sender uses to reach to the receiver is called:

Page 603: SCDL - Marketing Management

- 6 - MM assgn :2: Shagun

Correct Answer Message

Your Answer Message

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments

Correct Answer Reserve the right to play

Your Answer Shapers

Multiple Choice Single Answer Question Lead time for a product is 10 days and usage rate is 6 units/day. Reorder point will be …

Correct Answer 60 units

Your Answer 60 units

Multiple Choice Single Answer Question What is diversification?

Correct Answer New product-New market

Your Answer Existing product-New market

Multiple Choice Multiple Answer Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Good packaging , Discounts , Samples

True/False Question Staffing function applies to all company levels irrespective of levels of hierarchy

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Rituals , Style

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Simple trend analysis

Page 604: SCDL - Marketing Management

- 1 - MM assgn :3: Shagun

MM assgn:3: Shagun

Match The Following

Question Correct Answer Your Answer

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

Customer is the focal point in Marketing Selling

Select The Blank Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Low priced

Multiple Choice Single Answer Question This involves developing two or more market strategies for two or more market

segments

Correct Answer Multi-segmentation

Your Answer Segmentation

True/False Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Mechanised and automated , Quality control is tough

True/False Question The cultural environment shows long term trends towards a hedonistic society.

Correct Answer True

Your Answer True

True/False Question Consumer behaviour is easy to understand in familiar country like India for Indians.

Correct Answer False

Your Answer True

Select The Blank Question Japan's major productivity gains are the results of social changes brought about by

________

Page 605: SCDL - Marketing Management

- 2 - MM assgn :3: Shagun

Correct Answer Statistical quality control

Your Answer Michael Porter's model for Industry Analysis

Select The Blank Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Multiple Choice Multiple Answer Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Multiple Choice Multiple Answer Question A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Input and output , Objectives , Profits

Multiple Choice Single Answer Question Minimum number of segments in a multi segment strategy:

Correct Answer 2

Your Answer 3

Multiple Choice Single Answer Question "Law of demand" is

Correct Answer More units of product are demanded at lower price

Your Answer More units of product are demanded at lower price

Select The Blank Question Module of Flotilla strikes an optimum balance of ________ and flexibility

Correct Answer Standardisation

Your Answer Standardisation

Multiple Choice Multiple Answer Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

True/False Question Consumer needs are matched with the company capabilities and goals in marketing

process.

Correct Answer True

Your Answer True

Page 606: SCDL - Marketing Management

- 3 - MM assgn :3: Shagun

Select The Blank Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Statistical quality control

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

Select The Blank Question ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Values

Multiple Choice Single Answer Question Higher the perceived quality of the product, higher will be the perceived price. Such

products are called: Correct Answer Prestige

Your Answer Prestige

True/False Question Marketing concept provides a balance to the exchange process within the social system

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Promotional allowance , Damaged goods allowance

True/False Question The demand for a specific brand within a product category is called selective demand.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power , Decrease in buying power , Buyer preferences

True/False Question Marketing concept has application only in profit oriented businesses.

Page 607: SCDL - Marketing Management

- 4 - MM assgn :3: Shagun

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question Competition develops in which stage of Product life cycle?

Correct Answer Maturity

Your Answer Growth

True/False Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Multiple Choice Multiple Answer Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Increase in industry's sales , Induce acceptance of new product , To keep promotional

expenses low Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Consumer market

Multiple Choice Single Answer Question The producer works closely with middlemen to ensure total satisfaction of the buyer.

Correct Answer Indirect channel

Your Answer Indirect channel

Multiple Choice Single Answer Question It is a reduction in list price that helps marketer to adjust actual price without changing

published list prices Correct Answer Discounts

Your Answer Discounts

True/False Question Diversification strategy involves diversifying away from their original core businesses

Correct Answer True

Your Answer True

Page 608: SCDL - Marketing Management

- 5 - MM assgn :3: Shagun

Multiple Choice Single Answer Question Pricing that enables sales people to tailor their prices to a prospect's situation is called

Correct Answer Price shading

Your Answer Variable pricing

Multiple Choice Single Answer Question When the quantity bought remains steady regardless of change in price, it is called

Correct Answer Price inelastic

Your Answer Break even point

Multiple Choice Multiple Answer Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Emergency

Select The Blank Question ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Test marketing

Select The Blank Question ________ directs the flow of goods and services from the producer to the ultimate

consumer

Correct Answer Marketing

Your Answer Marketing

Select The Blank Question ________ routinely performs all functions on recurrent, internal and external data

Correct Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

Multiple Choice Multiple Answer Question When is demand price elastic?

Correct Answer Price cut causes revenue to increase , Price rise causes revenue to decrease

Your Answer Price cut causes revenue to increase , Price rise causes revenue to decrease

True/False Question Marketing channels move products from customers to manufacturer.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question This distribution is necessary for most shopping and speciality goods.

Page 609: SCDL - Marketing Management

- 6 - MM assgn :3: Shagun

Correct Answer Selective

Your Answer Intensive

Match The Following

Question Correct Answer Your Answer

Objectives What is to be accomplished What is to be accomplished

Strategies How to achieve objectives How to achieve objectives

Policies Constraints that limits the alternatives available

Middle Management

Strategic organisational planning Top Management Top Management

True/False Question Product development includes starting another business or buy businesses outside of

their current line. Correct Answer False

Your Answer False

Select The Blank Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Long

Select The Blank Question In ________ pricing buyers pay different prices under the same conditions , in the

same quantities and at the same time

Correct Answer Variable

Your Answer Variable

True/False Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Page 610: SCDL - Marketing Management

- 1 - MM assgn :4: Shagun

MM assgn:4: Shagun

Select The Blank Question The cost of warehousing, transportation, inventory and handling products together

constitutes ________ concept.

Correct Answer Total cost

Your Answer Optimization cost

Multiple Choice Multiple Answer Question Disadvantages of Primary data are:

Correct Answer Cost factor, Time factor

Your Answer Credibility, Relevance, Time factor

Select The Blank Question For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer New

True/False Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Transfer , Exchange

Multiple Choice Single Answer Question Manufacturers offering variety of price promotions to their middlemen is called

Correct Answer Trade promotion

Your Answer Brokerage allowance

True/False Question Shorter production runs are required to produce large number of products in multi-

segment strategy Correct Answer True

Your Answer True

Select The Blank Question An organisational assessment uncovers________

Correct Answer Weaknesses

Your Answer Weaknesses

Multiple Choice Single Answer

Page 611: SCDL - Marketing Management

- 2 - MM assgn :4: Shagun

Question In this market, organisation acquires goods for the purpose of renting to others at profit

Correct Answer Reseller Market

Your Answer Reseller Market

True/False Question Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer True

True/False Question In negotiated contracts, the bid selected by buyer is not necessarily the lowest

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question A in AIDA stands for :

Correct Answer Awareness

Your Answer Awareness

Multiple Choice Multiple Answer Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Select The Blank Question Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Middlemen

Select The Blank Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

Cash discount Given for paying promptly Given for paying promptly

Trade discount Reduction in list price to channel menbers

Reduction in list price to channel menbers

Cumulative quantity discount Discount percetage increases as

the quantity purchased increases

Applies to multiple orders

Page 612: SCDL - Marketing Management

- 3 - MM assgn :4: Shagun

Non-cumulative quantity discount Applies to a single order Applies to a single order

Multiple Choice Single Answer Question Depression stage in business cycle is also called

Correct Answer Bust

Your Answer Bust

Select The Blank Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Inform , Force , Persuade

Select The Blank Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Manufacturer

Select The Blank Question A change in quantity demanded of a product is caused by a change in its ________.

Correct Answer Price

Your Answer Price

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Single Answer

Page 613: SCDL - Marketing Management

- 4 - MM assgn :4: Shagun

Question Maximum number of new product ideas come from

Correct Answer Internal sources

Your Answer Customers

Multiple Choice Multiple Answer Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase , Price do not remain steady

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Multiple Choice Single Answer Question The most common criteria for classifying products is based on

Correct Answer Buyer behaviour

Your Answer Price difference

Select The Blank Question ________ distribution is used when a small percentage of customers account for a large

part of sale. Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Cost plus pricing , Fixed price and incentive

True/False Question The super structure indicates ways in which company's tasks are integrated or

coordinated

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has meaning

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Page 614: SCDL - Marketing Management

- 5 - MM assgn :4: Shagun

Your Answer Debt , Risk , Equity

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False Question Logistics is an area of potentially high cost saving and improves customer satisfaction.

Correct Answer True

Your Answer True

Select The Blank Question More ________ is involved in sales to industrial buyers than consumers

Correct Answer Money

Your Answer Costs

Select The Blank Question ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Multiple Choice Single Answer Question Recovery stage in business cycle is also called

Correct Answer Upswing

Your Answer Upswing

Multiple Choice Multiple Answer Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Multiple Answer Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Clothing , Cement

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Multiple Choice Single Answer

Page 615: SCDL - Marketing Management

- 6 - MM assgn :4: Shagun

Question This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Intensive

True/False Question Changes in company structure also necessitates changes in the systems in various

degrees

Correct Answer True

Your Answer True

True/False Question Pricing strategies change over the life cycle of the product

Correct Answer True

Your Answer False

Match The Following

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in quantity demanded and revenue

Effect on price due to change in quantity demanded and revenue

Law of demand More units are demanded at lower price

More units are demanded at lower price

Change in demand More or less units are bought

despite no change in price

More or less units are bought

despite no change in price

Change in quantity demanded Increase in quantity demanded

due to reduction in price

Increase in quantity demanded due

to reduction in price

True/False Question Product, place and promotion elements in the marketing mix are viewed as cost factors.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Decline in buying power due to price levels rising more rapidly than income is called

Correct Answer Inflation

Your Answer Disinflation

Page 616: SCDL - Marketing Management

- 1 - MM assgn :5: Grace

MM assgn:5: Grace

True/False Question Marketing concept provides a balance to the exchange process within the

social system

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Rituals

Select The Blank Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Profit

Select The Blank Question A speciality product is ________ intensively distributed than a shopping

product Correct Answer Less

Your Answer Less

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have been set

and funds are allocated to promotion mix elements. Correct Answer Sales management , Advertising

Your Answer Sales promotion , Advertising

True/False Question Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer False

Select The Blank Question Concentration on that segment of market which has the maximum

number of people is called ________ Correct Answer Market fallacy

Your Answer Market fallacy

Multiple Choice Single Answer Question This allows a marketer to adjust the actual price a customer pays for new

product without reducing it's list price

Correct Answer Trade-in allowance

Your Answer Trade-in allowance

Select The Blank

Page 617: SCDL - Marketing Management

- 2 - MM assgn :5: Grace

Question The demand for a product is ________ when price cut causes revenue to

increase. Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Multiple Answer Question An unhealthy portfolio has

Correct Answer Few stars , More dogs

Your Answer More dogs , Few stars

Multiple Choice Multiple Answer Question For a low involvement regular purchase product, consumer goes through

what all stages of buying process

Correct Answer Need recognition , Purchase decision

Your Answer Need recognition , Purchase decision

True/False Question Marketer should keep company's mission and marketing objectives in

mind while making pricing decisions.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Exclusive Assortment Carrying the line of only one

manufacturer

Carrying the line of only one

manufacturer

Open bid Contract awarded to lowest

bidder

Contract awarded to lowest bidder

Negotiated Contract Direct negotiation with one or

more companies covering project and terms

Direct negotiation with one or

more companies covering project and terms

Deep Assortment Carrying a product family in

depth, drawing on many producer's output

Carrying a product family in depth,

drawing on many producer's output

Multiple Choice Single Answer Question "Image building" objectives are common in which type of market

structure? Correct Answer Oligopoly

Your Answer Competition

Select The Blank Question ________ leads to generalisation where similar stimulus generate the

same kind of response

Page 618: SCDL - Marketing Management

- 3 - MM assgn :5: Grace

Correct Answer Reinforcement

Your Answer Reinforcement

True/False Question Companies have strenghts in a number of areas but their key strength

are few in number

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

Multiple Choice Multiple Answer Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity , It measures only the cost of producing

Your Answer Assumes factory as an isolated entity , It measures only the cost of producing

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

True/False Question Market foreacsts are available from sources like government

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question " When to order" is called

Correct Answer Re-order point

Your Answer Re-order point

Multiple Choice Single Answer

Page 619: SCDL - Marketing Management

- 4 - MM assgn :5: Grace

Question In which stage of Product life cycle, brand choice is heavily influenced by

reference group Correct Answer Maturity

Your Answer Maturity

Multiple Choice Single Answer Question These are the elements of a plan that specify how objectives are to be

achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single Answer Question Major components of marketing mix are :

Correct Answer Product

Your Answer Product

Multiple Choice Single Answer Question It indicates the degree of differentiation

Correct Answer Structure

Your Answer Culture

Multiple Choice Multiple Answer Question What are psychogenetic needs

Correct Answer Belonging , Recognition

Your Answer Belonging , Recognition

Select The Blank Question ________ guides the development of advertisements and personal sales

presentations. Correct Answer AIDA

Your Answer AIDA

Multiple Choice Multiple Answer Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Complexity , Compatability with society

Multiple Choice Single Answer Question It is a reduction in list price granted to channel members for performing

marketing functions Correct Answer Trade discount

Your Answer Trade discount

Select The Blank Question Product, price, place and promotion are the 4p's of ________ mix

Correct Answer Marketing

Page 620: SCDL - Marketing Management

- 5 - MM assgn :5: Grace

Your Answer Marketing

True/False Question The cultural environment shows long term trends towards a hedonistic

society.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple Answer Question Disadvantages of Primary data are :

Correct Answer Cost factor , Time factor

Your Answer Cost factor , Time factor , Credibility

Multiple Choice Single Answer Question Members of this class neither possess family status nor unusual wealth

but their primary concern is career

Correct Answer Upper-Middle

Your Answer Upper-Middle

True/False Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

True/False Question Change in company structure from divisional to matrix also mean

changes in the systems in various degrees Correct Answer True

Your Answer False

Multiple Choice Single Answer Question It limits the alternatives that a decision maker takes in a given situation

Correct Answer Policy

Your Answer Policy

Multiple Choice Multiple Answer

Page 621: SCDL - Marketing Management

- 6 - MM assgn :5: Grace

Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Fixed cost , Variable cost

Multiple Choice Single Answer Question Government units that purchase or rent goods for carrying out main

functions of government is called

Correct Answer Government Market

Your Answer Government Market

Select The Blank Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Select The Blank Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer Question It focusses on one or more selected market segments and develops

separate marketing mix for each segment Correct Answer Target Marketing

Your Answer Target Marketing

Select The Blank Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Awareness

True/False Question Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer False

Page 622: SCDL - Marketing Management

- 1 - MM assgn :6: Senthil

MM assgn:6: Senthil

True/False Question In negotiated contracts, the bid selected by buyer is not necessarily the

lowest

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance , Damaged

goods allowance True/False Question Change in company's strategy gives rise to problems necessitating a new

structure to be made

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

True/False Question Consumer behaviour is easy to understand in familiar country like India for

Indians.

Correct Answer False

Your Answer True

Select The Blank Question Buyer's response in ________ method may not be applicable in other

markets Correct Answer Market tests

Your Answer Market tests

True/False Question The demand for a specific brand within a product category is called selective

demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Deciding on the number of intermediaries to be employed by a producer is

called:

Correct Answer Intensity distribution

Your Answer Integral distribution

Match The Following

Question Correct Answer Your Answer

Page 623: SCDL - Marketing Management

- 2 - MM assgn :6: Senthil

Ballast business Fit well but low opportunities Fit well but low opportunities

Gap analysis Difference between desired and

projected performance

Some fit and some misfit

Corporate parenting Managing SBU's by a corporate Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple Answer Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Clothing , Maruti 800 Car

Multiple Choice Single Answer Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Select The Blank Question Product means the ________ and services the company offers the target

market.

Correct Answer Goods

Your Answer Value

Select The Blank Question Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Advertising agents

Multiple Choice Single Answer Question Government units that purchase or rent goods for carrying out main

functions of government is called Correct Answer Government Market

Your Answer Reseller Market

Select The Blank Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

True/False Question Consumer needs are matched with the company capabilities and goals in

marketing process. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Remind , Persuade , Inform

Page 624: SCDL - Marketing Management

- 3 - MM assgn :6: Senthil

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Decrease in buying power , Buyer preferences

Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank Question ________ exists when a few large independent firm accounts for bulk of an

industry's sales. Correct Answer Oligopoly

Your Answer Pure oligoply

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Possession

Select The Blank Question Optimum marketing mix is obtained using analysis, ________,

implementation and control.

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/False Question The super structure indicates ways in which company's tasks are integrated

or coordinated

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question It sets a sales performance standard against which actual sales results can

be compared with potential sales Correct Answer Sales forecast

Your Answer Sales forecast

Multiple Choice Single Answer Question It is a paid form of non personal communication.

Page 625: SCDL - Marketing Management

- 4 - MM assgn :6: Senthil

Correct Answer Advertising

Your Answer Advertising

Multiple Choice Multiple Answer Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Match The Following

Question Correct Answer Your Answer

Product related consumer characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Geographic variables City, Region City, Region

True/False Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Select The Blank Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single Answer Question The company earns an acceptable rate of return on their net sales.This

profitability objective is called:

Correct Answer Target return

Your Answer Profit maximisation

Multiple Choice Single Answer Question It helps an organisation to cope with future by setting objectives and making

strategies to achieve them Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Page 626: SCDL - Marketing Management

- 5 - MM assgn :6: Senthil

Multiple Choice Single Answer Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

True/False Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have been set and

funds are allocated to promotion mix elements.

Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False Question Diversification strategy involves diversifying away from their original core

businesses Correct Answer True

Your Answer False

Multiple Choice Single Answer Question What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

Multiple Choice Multiple Answer Question After the new product has passed the conceptual stages it becomes more

concrete in which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development , Marketing strategy development

Multiple Choice Multiple Answer Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer Question These are the elements of a plan that specify how objectives are to be

achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single Answer Question Members of this class neither possess family status nor unusual wealth but

their primary concern is career

Correct Answer Upper-Middle

Your Answer Upper-Middle

Multiple Choice Single Answer

Page 627: SCDL - Marketing Management

- 6 - MM assgn :6: Senthil

Question It refers to the effect price changes have on quantity demanded of a product

and the firm's sales revenue. Correct Answer Demand elasticity

Your Answer Demand elasticity

Select The Blank Question Demographic, cultural, political, natural etc combine to form ________

environment.

Correct Answer Macro

Your Answer Macro

True/False Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Page 628: SCDL - Marketing Management

- 1 - MM assgn :7: Sushant

MM assgn:7: Sushant

Multiple Choice Single Answer Question D in AIDA stands for : Correct Answer Desire

Your Answer Demand

Multiple Choice Multiple Answer Question Senses in our body are

Correct Answer Taste , Touch , See

Your Answer Taste , Touch , See

True/False Question Shorter production runs are required to produce large number of products in multi-segment

strategy Correct Answer True

Your Answer True

True/False Question Changes in consumer's buying patterns affects channel's horizontal and vertical dimensions. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have been set and funds are

allocated to promotion mix elements. Correct Answer Sales management , Advertising

Your Answer Pricing , Sales promotion , Sales management , Advertising

True/False Question "To increase the market share of our product" .Is it a well defined objective? Correct Answer False

Your Answer True

Multiple Choice Single Answer Question It indicates the degree of differentiation

Correct Answer Structure

Your Answer Status

Multiple Choice Multiple Answer Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight Your Answer Complexity , Perishability , Buyer wants for a specific product

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla Your Answer Systems approach

Multiple Choice Multiple Answer Question Key concepts of systems view of management includes Correct Answer Optimisation concept , Total cost concept , Cost trade-off concept

Your Answer Optimisation concept , Total cost concept , Cost trade-off concept , Inventory carrying cost concept

Page 629: SCDL - Marketing Management

- 2 - MM assgn :7: Sushant

Multiple Choice Multiple Answer Question Characteristics of Effective segmentation Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Reciprocal , Accessible

Multiple Choice Multiple Answer Question Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs Your Answer Market coverage , Control , Costs , Buyer characteristics

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough Your Answer Sold on basis of benefits , Mechanised and automated , Quality control is tough

Match The Following Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Forward communication

Select The Blank Question ________ concept increases the efficiency of economic system

Correct Answer Marketing Your Answer Marketing

True/False Question Product concept testing through physical presentation increase the reliability of test.

Correct Answer True Your Answer True

True/False Question The demand for necessities tends to be more price elastic than the demand for luxury products.

Correct Answer False

Your Answer True

Select The Blank Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics Your Answer Plans

Multiple Choice Multiple Answer Question When is demand price elastic?

Correct Answer Price cut causes revenue to increase , Price rise causes revenue to decrease Your Answer Price cut causes revenue to increase , Price cut causes revenue to decrease , Price rise

causes revenue to decrease , Price rise causes revenue to increase

Match The Following Question Correct Answer Your Answer

Exclusive Assortment Carrying the line of only one manufacturer Carrying the line of only one

manufacturer

Open bid Contract awarded to lowest bidder Contract awarded to lowest bidder

Page 630: SCDL - Marketing Management

- 3 - MM assgn :7: Sushant

Negotiated Contract Direct negotiation with one or more companies covering project and terms Direct

negotiation with one or more companies covering project and terms Deep Assortment Carrying a product family in depth, drawing on many producer's output Carrying a

product family in depth, drawing on many producer's output

Multiple Choice Single Answer Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms Your Answer Consumer's perception of an actual product

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke Your Answer Diet coke

Multiple Choice Multiple Answer Question The culture of a company is conveyed through Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Rituals , Style

True/False Question Marketing and production costs are high in multi-segment strategy Correct Answer True

Your Answer True

Select The Blank Question The onus of advertising, pricing and sales promotion policies is put on ________ distribution.

Correct Answer Exclusive

Your Answer Exclusive

Select The Blank Question The cost of warehousing, transportation, inventory and handling products together constitutes

________ concept. Correct Answer Total cost

Your Answer Fixed cost

Multiple Choice Single Answer Question It is his duty to analyse and convert data to information Correct Answer Researcher

Your Answer Marketing Manager

Select The Blank Question Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen Your Answer Advertising agents

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form Your Answer Possession

True/False Question A company's pricing objectives are influenced by time and circumstances Correct Answer True

Your Answer True

Page 631: SCDL - Marketing Management

- 4 - MM assgn :7: Sushant

Select The Blank Question ________ directs the flow of goods and services from the producer to the ultimate consumer Correct Answer Marketing

Your Answer Marketing

Select The Blank Question Messages are made of ________

Correct Answer Symbols Your Answer Words

Select The Blank Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis Your Answer Data

True/False Question Boston consultance group Matrix focusses on future business. Correct Answer False

Your Answer True

True/False Question Storage helps firms balance supply and demand. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This strategic posture takes the current industry structure and its future evolution as given

and then react to the opportunities the market offers

Correct Answer Adapters Your Answer Options

Multiple Choice Multiple Answer Question Conditions for a Successful Communication are : Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has meaning

Multiple Choice Single Answer Question 4p's of of Marketing should be considered in conjunction with Correct Answer 4C's

Your Answer 4C's

Multiple Choice Single Answer Question When the quantity bought remains steady regardless of change in price, it is called

Correct Answer Price inelastic Your Answer Price elastic

Multiple Choice Multiple Answer Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers are geographically concentrated , Consumers buy smaller quantities

Multiple Choice Single Answer Question " How much to order " is also called as

Correct Answer Basic stock Your Answer Re-order point

Page 632: SCDL - Marketing Management

- 5 - MM assgn :7: Sushant

True/False Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True Your Answer True

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility Correct Answer Possession

Your Answer Possession

Multiple Choice Multiple Answer Question What are psychogenetic needs Correct Answer Belonging , Recognition

Your Answer Belonging , Recognition

Select The Blank Question ________ provides more information than Advertising and is relatively inexpensive.

Correct Answer Publicity

Your Answer Public relations

Select The Blank Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems Your Answer Statistical quality control

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests Your Answer Correlation method

Page 633: SCDL - Marketing Management

- 1 - MM assgn :8: Sushant

MM assgn:8: Sushant

Select The Blank Question Toffees and chocolates, magazines etc are examples of ________ products Correct Answer Impulse

Your Answer Impulse

Select The Blank Question In production era, demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Select The Blank Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit Your Answer Exchange

Select The Blank Question Optimum marketing mix is obtained using analysis, ________, implementation and control.

Correct Answer Planning Your Answer Planning

True/False Question Marketing concept provides a balance to the exchange process within the social system Correct Answer True

Your Answer True

Select The Blank Question Competition tends to focus on ________ as a product moves through its life cycle. Correct Answer Price

Your Answer Quality

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence Your Answer Early production for marketing

Select The Blank Question Customers are brand,style and type conscious when buying ________ products.

Correct Answer Special Your Answer Special

Multiple Choice Single Answer Question Major components of marketing mix are : Correct Answer Product

Your Answer Product

Multiple Choice Single Answer Question Here the organisation acquires the operations of one or more other organisations on the same level.

Correct Answer Horizontal integration Your Answer Vertical integration

Select The Blank Question Product means the ________ and services the company offers the target market.

Correct Answer Goods

Page 634: SCDL - Marketing Management

- 2 - MM assgn :8: Sushant

Your Answer Quality

True/False Question Consumer needs are matched with the company capabilities and goals in marketing process. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure groups , Government stability

Your Answer Form of government adopted , Government stability

Multiple Choice Single Answer Question The tool used for decision making in 'A range of futures' scenario is

Correct Answer Technology forecasting Your Answer Technology forecasting

Select The Blank Question ________ distribution is used when a small percentage of customers account for a large part

of sale. Correct Answer Selective

Your Answer Selective

True/False Question Augmented product includes the actual product plus any additional services such as

maintenance, intallation etc. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This distribution limits intermediaries to one per given territory. Correct Answer Exclusive

Your Answer Exclusive

Select The Blank Question ________ is some characteristic of people in the market that helps in dividing it.

Correct Answer Factor

Your Answer Age

Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist Your Answer Monopolist

Select The Blank Question Product, price, place and promotion are the 4p's of ________ mix

Correct Answer Marketing Your Answer Marketing

Multiple Choice Single Answer Question Who provides time and place utility? Correct Answer Intermediary

Your Answer Supplier

Multiple Choice Single Answer Question It is an approach to cost reduction in which components are studied to determine if they can be made by cheaper methods of production

Page 635: SCDL - Marketing Management

- 3 - MM assgn :8: Sushant

Correct Answer Product Value Analysis

Your Answer Profit Value Analysis

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic Your Answer Psychographic , Demographic , Geographic

True/False Question Group influence is weak both in product and brand choice in Decline stage of Product life cycle

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question How does 'structure' reduce internal uncertainity arising out of human behaviour Correct Answer Control mechanism , Departmentalisation

Your Answer Forecasting , Departmentalisation , Specialisation

Multiple Choice Single Answer Question The input to 'Stimulus Response Model' is Correct Answer Stimuli

Your Answer Price

Multiple Choice Multiple Answer Question Features of Question Marks?

Correct Answer High growth , Low share SBUs Your Answer Low growth , Low share SBUs

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status are factors of which type of segmentation?

Correct Answer Geographic , Demographic Your Answer Demographic , Behavioural

Multiple Choice Single Answer Question New product forms and brands enter in which stage of product life cycle? Correct Answer Growth

Your Answer Decline

Multiple Choice Single Answer Question " When to order" is called Correct Answer Re-order point

Your Answer Re-order point

True/False Question Market segmentation is the decision to identify different groups that compose the market and

to develop specific product for each of these groups.

Correct Answer False Your Answer True

Multiple Choice Single Answer Question It is the relative difficulty in understanding or using the product Correct Answer Complexity

Your Answer Compatability

Multiple Choice Multiple Answer Question Drawbacks of Survey of Buyer's intention method are Correct Answer Exposure , Not accurate , Time consuming

Page 636: SCDL - Marketing Management

- 4 - MM assgn :8: Sushant

Your Answer Not accurate , Time consuming , Sales may be inflated or deflated by sales team

True/False Question Distribution costs are low when intermediaries are used in the channel. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question It identifies opportunities for and threats to the organisation

Correct Answer Environmental assessment

Your Answer Opportunities assessment

True/False Question A drive is a need that sufficiently presses a person to act

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy Your Answer One market mix for target market , Number of pricing strategies , One distribution and

promotion strategy , Inventory and distribution costs are high

Match The Following Question Correct Answer Your Answer

Feedback Communication from receiver to sender A means by which source communicates the message Encoding Putting meaning to symbols conveyed as messages Communication from receiver to sender

Decoding Interpreting the message by receiver Interpreting the message by receiver

Noise It interferes with communication process It interferes with communication process

Multiple Choice Multiple Answer Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange Your Answer Transaction , Reciprocation , Exchange

True/False Question Warehouses are needed when supply sources and markets are located close by.

Correct Answer False Your Answer False

True/False Question The key to successful new product introduction lies in a systems approach. Correct Answer True

Your Answer True

Match The Following Question Correct Answer Your Answer

Biogenetic needs Hunger, Thirst Hunger, Thirst Actual self concept How person views himself Stimulus

Others self concept How the person thinks others see him How the person thinks others see him Personality Deference, Autonomy Esteem, Recognition

True/False Question Companies apply a variety of price adjustment strategies to account for differences in

customer segments and situations. Correct Answer True

Page 637: SCDL - Marketing Management

- 5 - MM assgn :8: Sushant

Your Answer True

Multiple Choice Single Answer Question Advantage of multi-variate segmentation is : Correct Answer More information about available people

Your Answer Sales potential increases

Multiple Choice Multiple Answer Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons Your Answer Advertising , Mass media , Sales persons

Multiple Choice Multiple Answer Question Learning consists of

Correct Answer Cues , Drives , Response Your Answer Cues , Drives , Response

Page 638: SCDL - Marketing Management

- 1 - MM assgn :9: Parmeet

MM assgn:9: Parmeet

Select The Blank Question In ________ pricing buyers pay different prices under the same conditions , in

the same quantities and at the same time

Correct Answer Variable

Your Answer Variable

Multiple Choice Multiple Answer Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Rituals

Select The Blank Question ________ occurs when people inspite of being qualified and experienced and

trained have to settle for a low level job.

Correct Answer Underemployment

Your Answer Underemployment

Multiple Choice Multiple Answer Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase ,

Price remains steady

Select The Blank Question Toffees and chocolates, magazines etc are examples of ________ products

Correct Answer Impulse

Your Answer Impulse

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

True/False Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question It is is the data which has been converted to a useful form for decision making

Correct Answer Information

Your Answer Information

Multiple Choice Single Answer

Page 639: SCDL - Marketing Management

- 2 - MM assgn :9: Parmeet

Question The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

Multiple Choice Multiple Answer Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Exchange

Multiple Choice Multiple Answer Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Select The Blank Question ________ is a modern plant consisting of modules centered around a stage in

the production process Correct Answer Flotilla concept

Your Answer Flotilla concept

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Single Answer Question What is Market development?

Correct Answer Existing product-New market

Your Answer New product-New market

Multiple Choice Single Answer Question It identifies opportunities for and threats to the organisation

Correct Answer Environmental assessment

Your Answer Environmental assessment

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Page 640: SCDL - Marketing Management

- 3 - MM assgn :9: Parmeet

Your Answer Subsistence

True/False Question The cultural environment shows long term trends towards a hedonistic society.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

Select The Blank Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Systems

Multiple Choice Multiple Answer Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

Select The Blank Question ________cost accounting measures the cost of producing and ignores the cost

of non-producing Correct Answer Traditional

Your Answer Traditional

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Single Answer Question Marketing arises from ?

Page 641: SCDL - Marketing Management

- 4 - MM assgn :9: Parmeet

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple Answer Question After the new product has passed the conceptual stages it becomes more

concrete in which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

Multiple Choice Single Answer Question Major components of marketing mix are :

Correct Answer Product

Your Answer Product

Select The Blank Question More ________ is involved in sales to industrial buyers than consumers

Correct Answer Money

Your Answer Money

Multiple Choice Single Answer Question In which stage of Product life cycle, brand choice is heavily influenced by

reference group Correct Answer Maturity

Your Answer Maturity

True/False Question Companies apply a variety of price adjustment strategies to account for

differences in customer segments and situations. Correct Answer True

Your Answer True

True/False Question Consumer behaviour is easy to understand in familiar country like India for

Indians.

Correct Answer False

Your Answer False

Select The Blank Question ________ of physical distribution activities increases it's productivity as well as

of manufacturer. Correct Answer Automation

Your Answer Optimisation

True/False Question Economic forecasts are available from industry trade associations

Correct Answer False

Page 642: SCDL - Marketing Management

- 5 - MM assgn :9: Parmeet

Your Answer False

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Multiple Choice Single Answer Question These groups tend to informal behavoiur and there is continuous interaction

among people Correct Answer Primary

Your Answer Membership

True/False Question Consumer needs are matched with the company capabilities and goals in

marketing process. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Your Answer One market mix for target market , One distribution and promotion strategy

Multiple Choice Single Answer Question Producer--->Wholesaler--->Retalier--->Consumer is a common channel for :

Correct Answer Chocolates

Your Answer Chocolates

Select The Blank Question Competition tends to focus on ________ as a product moves through its life

cycle.

Correct Answer Price

Your Answer Price

Multiple Choice Multiple Answer Question How does 'structure' reduce internal uncertainity arising out of human behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Departmentalisation , Specialisation

True/False Question Product variety marketing presents different choices to set the companys'

product apart from competitors. Correct Answer True

Your Answer True

Match The Following

Page 643: SCDL - Marketing Management

- 6 - MM assgn :9: Parmeet

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in

quantity demanded and revenue

Price cut causes revenue to

increase

Law of demand More units are demanded at lower

price

More units are demanded at lower

price

Change in demand More or less units are bought

despite no change in price

More or less units are bought

despite no change in price

Change in quantity demanded Increase in quantity demanded

due to reduction in price

Increase in quantity demanded due

to reduction in price

Multiple Choice Single Answer Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Unsought

Select The Blank Question A speciality product is ________ intensively distributed than a shopping product

Correct Answer Less

Your Answer Less

Multiple Choice Single Answer Question General Electric Matrix is divided into how many cells

Correct Answer 9

Your Answer 9

Multiple Choice Single Answer Question This involves developing two or more market strategies for two or more market

segments

Correct Answer Multi-segmentation

Your Answer Multi-segmentation

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Page 644: SCDL - Marketing Management

- 1 - MM assgn :10: Parmeet

MM assgn:10: Parmeet

Multiple Choice Single Answer Question Government units that purchase or rent goods for carrying out main

functions of government is called

Correct Answer Government Market

Your Answer Government Market

Multiple Choice Single Answer Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Multiple Choice Multiple Answer Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each party has something that might be of value to the other party

Your Answer Atleast two parties , Each party is capable of communication and delivery , Each party has something that might be of value to the other party

True/False Question Pricing strategies change over the life cycle of the product

Correct Answer True

Your Answer True

Select The Blank Question ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Multiple Answer Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power

Multiple Choice Single Answer Question This distribution is necessary for most shopping and speciality goods.

Correct Answer Selective

Your Answer Selective

True/False Question Gross margin is operating expenses + net profit.

Page 645: SCDL - Marketing Management

- 2 - MM assgn :10: Parmeet

Correct Answer True

Your Answer False

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Advantage of multi-variate segmentation is :

Correct Answer More information about available people

Your Answer Sales potential increases

Select The Blank Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Debt , Equity

Select The Blank Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Multiple Choice Single Answer Question "Law of demand" is

Correct Answer More units of product are demanded at lower price

Your Answer More units of product are demanded at lower price

True/False Question The demand for a specific brand within a product category is called

selective demand.

Correct Answer True

Your Answer True

Select The Blank Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Profit

Multiple Choice Multiple Answer

Page 646: SCDL - Marketing Management

- 3 - MM assgn :10: Parmeet

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Laggards

Multiple Choice Single Answer Question What involves review of projected sales, costs and profits.

Correct Answer Business analysis

Your Answer Business analysis

True/False Question Marketing concept has application only in profit oriented businesses.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Objectives , Process and feedback

True/False Question Marketing concept provides a balance to the exchange process within the

social system Correct Answer True

Your Answer True

Select The Blank Question Japan's major productivity gains are the results of social changes brought

about by ________

Correct Answer Statistical quality control

Your Answer Statistical quality control

Select The Blank Question ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

True/False Question Rise and fall of interest rates has a major effect on consumer's decision

to buy products on credit Correct Answer True

Your Answer True

Select The Blank Question ________ directs the flow of goods and services from the producer to the

ultimate consumer

Correct Answer Marketing

Page 647: SCDL - Marketing Management

- 4 - MM assgn :10: Parmeet

Your Answer Marketing

True/False Question Marketing involves a backward communication from consumer to

producer

Correct Answer True

Your Answer True

Select The Blank Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Multiple Answer Question For a low involvement regular purchase product, consumer goes through

what all stages of buying process

Correct Answer Need recognition , Purchase decision

Your Answer Need recognition , Purchase decision

Match The Following

Question Correct Answer Your Answer

Strategic organisational planning Top Management Top Management

Objectives What is to be accomplished What is to be accomplished

Strategies How to achieve objectives Top Management

Policies Constraints that limits the

alternatives available

Constraints that limits the

alternatives available

True/False Question Marketing channels move products from customers to manufacturer.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Recipient

True/False Question Augmented product includes the actual product plus any additional

services such as maintenance, intallation etc. Correct Answer True

Your Answer True

Select The Blank Question The benefits of a change in process are defined in terms of ________

cost savings

Page 648: SCDL - Marketing Management

- 5 - MM assgn :10: Parmeet

Correct Answer Labour

Your Answer Fixed

Multiple Choice Multiple Answer Question Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure groups , Government stability

Your Answer Form of government adopted , Government stability

Select The Blank Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

Match The Following

Question Correct Answer Your Answer

Exclusive Assortment Carrying the line of only one manufacturer

Carrying the line of only one manufacturer

Open bid Contract awarded to lowest bidder

Contract awarded to lowest bidder

Negotiated Contract Direct negotiation with one or

more companies covering project and terms

Direct negotiation with one or

more companies covering project and terms

Deep Assortment Carrying a product family in depth, drawing on many

producer's output

Carrying a product family in depth, drawing on many

producer's output

Select The Blank Question ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Competition

Multiple Choice Multiple Answer Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Correlation method , Market tests

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Multiple Answer Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Eggs, Bread , Clothing , Cement

Page 649: SCDL - Marketing Management

Multiple Choice Single Answer Question The traditional approach towards uncertainity is

Correct Answer Binary

Your Answer Binary

Multiple Choice Single Answer Question This approach estimates sales potential of a territory by estimating the

number of units of a product category that a buyer buys from allsuppliers multiplied by the number of potential buyers in that territory

Correct Answer Buildup approach

Your Answer Buildup approach

Multiple Choice Single Answer Question These are moves that will pay off irrespective of what happens in the

future Correct Answer No-regret moves

Your Answer No-regret moves

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Flotilla

Multiple Choice Single Answer Question Mission statements for marketing oriented organisation are framed in

terms of :

Correct Answer Customer want satisfaction

Your Answer Customer want satisfaction

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

- 6 - MM assgn :10: Parmeet

Page 650: SCDL - Marketing Management

MM assgn:11: Parmeet

Multiple Choice Multiple Answer Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer Question " How much to order " is also called as

Correct Answer Basic stock

Your Answer Basic stock

Multiple Choice Single Answer Question Which is the shortest marketing channel for an industrial product?

Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

True/False Question Services can be stored in inventory.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Lower price , Greater utility , Compatability with society

True/False Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

Match The Following

- 1 - MM assgn :11: Parmeet

Page 651: SCDL - Marketing Management

- 2 - MM assgn :11: Parmeet

Question Correct Answer Your Answer

Wide market coverage is

achieved.

Intensive distribution. Intensive distribution.

Helps in the process of matching

demand and supply.

Marketing channel Marketing channel

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels of a

channel under one participant's control.

Vertical integration Vertical integration

Multiple Choice Single Answer Question Deciding on the number of intermediaries to be employed by a producer is called:

Correct Answer Intensity distribution

Your Answer Intensity distribution

Multiple Choice Single Answer Question Competition develops in which stage of Product life cycle?

Correct Answer Maturity

Your Answer Growth

True/False Question In pure competition many sellers and buyers are there and have major effect on

demand and supply of the product's market price

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question The producer works closely with middlemen to ensure total satisfaction of the buyer.

Correct Answer Indirect channel

Your Answer Indirect channel

Multiple Choice Multiple Answer Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Services , Emergency

Multiple Choice Multiple Answer Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message

Multiple Choice Single Answer Question The most common criteria for classifying products is based on

Page 652: SCDL - Marketing Management

- 3 - MM assgn :11: Parmeet

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Single Answer Question This data is collected to deal with a special problem

Correct Answer Non-recurrent data

Your Answer Primary data

Select The Blank Question Wholesalers and retailers help manufacturer in carrying ________ flow to final buyers.

Correct Answer Title

Your Answer Title

Multiple Choice Single Answer Question Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Decline

True/False Question Style of a company are the patterns of actions taken by members of top management

over a period of time Correct Answer True

Your Answer True

Select The Blank Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Select The Blank Question Skimming pricing involves________ risk.

Correct Answer Low

Your Answer High

True/False Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Increase in industry's sales , Induce acceptance of new product

Page 653: SCDL - Marketing Management

- 4 - MM assgn :11: Parmeet

Multiple Choice Multiple Answer Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Single Answer Question Which is the products that potential customers do not know about it or they do not want

yet. Correct Answer Unsought

Your Answer Unsought

True/False Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Fixed cost , Variable cost

Select The Blank Question ________ is a broad plan of action for using an organisation's resources to accomplish a

objective

Correct Answer Strategy

Your Answer Strategy

True/False Question Boston consultance group Matrix focusses on future business.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question How does 'structure' reduce external uncertainity arising out of human behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting

Multiple Choice Single Answer Question This pricing objective involves setting a low price to discourage entry of new firms.

Correct Answer Stay out

Your Answer Stay out

Select The Blank Question A change in quantity demanded of a product is caused by a change in its ________.

Page 654: SCDL - Marketing Management

- 5 - MM assgn :11: Parmeet

Correct Answer Price

Your Answer Price

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Experimental

Select The Blank Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

True/False Question "To increase the market share of our product" .Is it a well defined objective?

Correct Answer False

Your Answer False

Select The Blank Question Buyer's response in ________ method may not be applicable in other markets

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Consumer's perception of an actual product

Multiple Choice Single Answer Question New products enter the market and old customers make repeat purchase during which

stage of product life cycle? Correct Answer Growth

Your Answer Growth

Multiple Choice Multiple Answer Question Business is rated on which dimensions

Correct Answer Market attractiveness , Business strength

Your Answer Market attractiveness , Business strength

Multiple Choice Single Answer Question Marketer has no control over setting the price in which type of market structure?

Correct Answer Competition

Your Answer Competition

Page 655: SCDL - Marketing Management

True/False Question Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer True

Multiple Choice Single Answer Question It appraises the organisation's capacity to respond to these opportunities and threats

Correct Answer Organisational assessment

Your Answer Organisational assessment

Select The Blank Question For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer Standard

Multiple Choice Single Answer Question Depression stage in business cycle is also called

Correct Answer Bust

Your Answer Bust

Match The Following

Question Correct Answer Your Answer

Product related consumercharacteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Geographic variables City, Region City, Region

Multiple Choice Multiple Answer Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks

- 6 - MM assgn :11: Parmeet

Page 656: SCDL - Marketing Management

- 1 - MM assgn :12: Parmeet

MM assgn:12: Parmeet

Select The Blank Question ________ is an important tool for planning and controlling the firm’s

activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none of them have much effect on the total demand, supply and product's market

price

Pure competition Pure competition

Only one seller and no competition permitted legally Monopoly Pure monopoly

Few sellers but account for bulk of industry's sales Oligopoly Oligopoly

Many sellers and buyers and each seller's offering is somewhat different than others

Monopolistic Monopoly

Multiple Choice Multiple Answer Question Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs

Your Answer Market coverage , Costs , Buyer characteristics

Multiple Choice Single Answer Question These are the elements of a plan that specify how objectives are to be

achieved

Correct Answer Strategies

Your Answer Strategies

Select The Blank Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Promotion

Multiple Choice Multiple Answer Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Less dogs , Few stars

Multiple Choice Multiple Answer Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Page 657: SCDL - Marketing Management

- 2 - MM assgn :12: Parmeet

Your Answer Capital , Technology , Machine

True/False Question Psychogenetic needs are intense enough to motivate a person to act

immediately

Correct Answer False

Your Answer False

True/False Question The super structure indicates ways in which company's tasks are

integrated or coordinated

Correct Answer True

Your Answer False

True/False Question Marketing and production costs are high in multi-segment strategy

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

Multiple Choice Multiple Answer Question What are variable costs?

Correct Answer Material , Labour

Your Answer Electricity , Telephone , Labour

Multiple Choice Single Answer Question Put the stages of adoption process in order

Correct Answer Awareness, interest, evaluation, trial, adoption

Your Answer Awareness, interest, evaluation, trial, adoption

True/False Question In negotiated contracts, the bid selected by buyer is not necessarily

the lowest

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question It is a reduction in list price granted to channel members for

performing marketing functions

Page 658: SCDL - Marketing Management

- 3 - MM assgn :12: Parmeet

Correct Answer Trade discount

Your Answer Trade discount

True/False Question Firms that lack promotional capabilities rely on middlemen.

Correct Answer True

Your Answer True

True/False Question Product concept testing through physical presentation increase the

reliability of test.

Correct Answer True

Your Answer True

Select The Blank Question Toffees and chocolates, magazines etc are examples of ________

products

Correct Answer Impulse

Your Answer Impulse

Select The Blank Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Data

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer One thing of value , There is time and place of agreement , Agreed

upon conditions

Select The Blank Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Single Answer Question It appraises the organisation's capacity to respond to these

opportunities and threats

Correct Answer Organisational assessment

Your Answer Situation assessment

True/False

Page 659: SCDL - Marketing Management

- 4 - MM assgn :12: Parmeet

Question Marketing strategies are developed to support broad marketing

objectives

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance

Select The Blank Question ________ routinely performs all functions on recurrent, internal and

external data

Correct Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

Select The Blank Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time

Select The Blank Question Demographic, cultural, political, natural etc combine to form

________ environment.

Correct Answer Macro

Your Answer External

Select The Blank Question The onus of advertising, pricing and sales promotion policies is put on

________ distribution.

Correct Answer Exclusive

Your Answer Exclusive

Multiple Choice Multiple Answer Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Rituals , Style

Multiple Choice Multiple Answer Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Page 660: SCDL - Marketing Management

- 5 - MM assgn :12: Parmeet

Multiple Choice Multiple Answer Question How does 'structure' reduce internal uncertainity arising out of human

behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Forecasting , Control mechanism , Specialisation

Multiple Choice Single Answer Question Groups having a direct influence on a person are called

Correct Answer Membership groups

Your Answer Reference groups

Multiple Choice Single Answer Question " When to order" is called

Correct Answer Re-order point

Your Answer EOQ

Multiple Choice Single Answer Question This approach estimates sales potential of a territory by estimating the

number of units of a product category that a buyer buys from all suppliers multiplied by the number of potential buyers in that territory

Correct Answer Buildup approach

Your Answer Breakup approach

Multiple Choice Single Answer Question Decline in buying power due to price levels rising more rapidly than

income is called

Correct Answer Inflation

Your Answer Inflation

Select The Blank Question Customers are brand,style and type conscious when buying ________

products.

Correct Answer Special

Your Answer Special

Select The Blank Question Messages are made of ________

Correct Answer Symbols

Your Answer Symbols

Match The Following

Question Correct Answer Your Answer

Page 661: SCDL - Marketing Management

- 6 - MM assgn :12: Parmeet

Product related consumer

characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Lifestyle

Geographic variables City, Region City, Region

Multiple Choice Single Answer Question This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Selective

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

True/False Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question Interpersonal communication is between:

Correct Answer Source and receiver

Your Answer Source and receiver

True/False Question Marketing concept provides a balance to the exchange process within

the social system

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Increase in industry's sales , Induce acceptance of new product , Gain

initial distribution

Multiple Choice Single Answer

Question Which is the shortest marketing channel for an industrial product?

Page 662: SCDL - Marketing Management

- 7 - MM assgn :12: Parmeet

Correct Answer Producer--->Industrial user

Your Answer Producer--->Consumer

Multiple Choice Multiple Answer

Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

True/False

Question "Idea screening" stage reduces the number of ideas based on

company's criteria.

Correct Answer True

Your Answer False

Page 663: SCDL - Marketing Management

- 1 - MM assgn :13: Parmeet

MM assgn:13: Parmeet

Multiple Choice Multiple Answer Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity, It measures only the cost of producing

Your Answer Assumes factory as an isolated entity, It measures only the cost of producing

Multiple Choice Multiple Answer Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Not accurate , Time consuming

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Total cost includes :

Correct Answer Fixed cost , Variable cost

Your Answer Fixed cost , Variable cost

Multiple Choice Multiple Answer Question How does 'structure' reduce external uncertainity arising out of human

behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting , Division of labour

Multiple Choice Multiple Answer Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Induce acceptance of new product , Gain initial distribution

Select The Blank Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Industrial

Select The Blank Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

True/False Question A channel's length is also called as horizontal dimension.

Page 664: SCDL - Marketing Management

- 2 - MM assgn :13: Parmeet

Correct Answer False

Your Answer False

Select The Blank Question ________ distribution is used when a small percentage of customers account

for a large part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status are factors of which type of

segmentation? Correct Answer Geographic , Demographic

Your Answer Demographic

Multiple Choice Multiple Answer Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Laggards

Select The Blank Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Multiple Choice Multiple Answer Question The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Cost plus pricing , Fixed price , Fixed price and incentive

Select The Blank Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Statistical quality control

Select The Blank Question Wholesalers and retailers help manufacturer in carrying ________ flow to

final buyers. Correct Answer Title

Your Answer Title

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Page 665: SCDL - Marketing Management

- 3 - MM assgn :13: Parmeet

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

True/False Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Culture , Social class

Your Answer Social class , Culture

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

This refers to the number of product items within each product line. Product depth Product depth

This includes all product item's a company offers. Product mix Product mix

This is a group of products that are related. Product line. Product line.

Page 666: SCDL - Marketing Management

- 4 - MM assgn :13: Parmeet

This is the total number of product lines. Product breadth Product breadth

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Tangible

Multiple Choice Multiple Answer Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation

mission , Resources Your Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation

mission , Resources True/False Question Macro environment is composed of the major forces that pose opportunities

and create threat for the Co.

Correct Answer True

Your Answer True

True/False Question Consumer needs are matched with the company capabilities and goals in

marketing process.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Groups having a direct influence on a person are called

Correct Answer Membership groups

Your Answer Membership groups

True/False Question The greater the number of substitutes for a product, the less price elastic is

its demand.

Correct Answer False

Your Answer True

Select The Blank Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Shopping

True/False Question Change in company's strategy gives rise to problems necessitating a new

structure to be made Correct Answer True

Your Answer True

Multiple Choice Single Answer

Page 667: SCDL - Marketing Management

- 5 - MM assgn :13: Parmeet

Question Major components of marketing mix are :

Correct Answer Product

Your Answer Product

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Single Answer Question It is the process of selecting people for company positions and developing

skills and abilities for assignments in the company Correct Answer Staffing

Your Answer Staffing

Select The Blank Question ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Multiple Choice Single Answer Question This strategic posture plays a leadership role in establishing how the industry

operates Correct Answer Shapers

Your Answer Shapers

True/False Question Market segmentation is the decision to identify different groups that compose

the market and to develop specific product for each of these groups. Correct Answer False

Your Answer True

Select The Blank Question ________ directs the flow of goods and services from the producer to the

ultimate consumer

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer Question Marketer has no control over setting the price in which type of market

structure? Correct Answer Competition

Your Answer Competition

Multiple Choice Multiple Answer Question Uses of Market research are:

Page 668: SCDL - Marketing Management

- 6 - MM assgn :13: Parmeet

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

True/False Question The demand for necessities tends to be more price elastic than the demand

for luxury products.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single Answer Question It provides a way to bring in the people dimension in macro company analysis

without using psychological models of human behaviour

Correct Answer Culture

Your Answer Duty

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Select The Blank Question Demographic, cultural, political, natural etc combine to form ________

environment.

Correct Answer Macro

Your Answer Macro

Page 669: SCDL - Marketing Management

- 1 - MM assgn :14: Parmeet

MM assgn:14: Parmeet

Multiple Choice Multiple Answer Question Product characteristics that influence channel selection are

Correct Answer Weight, Complexity, Perishability

Your Answer Complexity, Perishability

Multiple Choice Multiple Answer Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has

meaning True/False Question Augmented product includes the actual product plus any additional services

such as maintenance, intallation etc.

Correct Answer True

Your Answer True

Select The Blank Question The cost of warehousing, transportation, inventory and handling products

together constitutes ________ concept.

Correct Answer Total cost

Your Answer Total cost

Select The Blank Question ________ describes a person's favourable or unfavourable action

tendencies towards object Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Multiple Choice Single Answer Question These groups tend to informal behavoiur and there is continuous interaction

among people Correct Answer Primary

Your Answer Primary

Multiple Choice Single Answer Question To avoid price competition, Marketer will set which of the following price?

Correct Answer At market level

Your Answer Below market level

True/False

Page 670: SCDL - Marketing Management

- 2 - MM assgn :14: Parmeet

Question Staffing function applies to all company levels irrespective of levels of

hierarchy Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This data is originated by original research through observation/ enquiry

Correct Answer Primary data

Your Answer Primary data

True/False Question Boston consultance group Matrix focusses on future business.

Correct Answer False

Your Answer False

True/False Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Select The Blank Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

True/False Question Publicity is news carried in the mass media about a firm and its products,

policies or actions.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Select The Blank Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Profit

Select The Blank Question ________ is a delivery of standard of living to society

Correct Answer Marketing

Page 671: SCDL - Marketing Management

- 3 - MM assgn :14: Parmeet

Your Answer Marketing

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type of transportation available.

It is the best quality type of transportation available.

Inventory carrying cost It increases as the quantity ordered increases.

It increases as the quantity ordered increases.

Order processing cost It decreases as the quantity ordered increases.

It decreases as the quantity ordered increases.

Pipe-line It is used to transport petroleum products to refineries.

It is used to transport petroleum products to refineries.

Multiple Choice Multiple Answer Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Accessible , Actionable , Measurable

Select The Blank Question Concentration on that segment of market which has the maximum number

of people is called ________ Correct Answer Market fallacy

Your Answer Target market

Select The Blank Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Attitude

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity ,

Market and sales potential is based on economic forecast , Number of units that a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Select The Blank Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none Pure competition Pure competition

Page 672: SCDL - Marketing Management

- 4 - MM assgn :14: Parmeet

of them have much effect on the

total demand,supply and product's market price

Only one seller and no competition permitted legally

Monopoly Monopoly

Few sellers but account for bulk ofindustry's sales

Oligopoly Oligopoly

Many sellers and buyers and each seller's offering is somewhat

different than others

Monopolistic Monopolistic

Multiple Choice Multiple Answer Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Select The Blank Question Product, price, place and promotion are the 4p's of ________ mix

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer Question Higher the perceived quality of the product, higher will be the perceived

price. Such products are called: Correct Answer Prestige

Your Answer Prestige

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Select The Blank Question Toffees and chocolates, magazines etc are examples of ________ products

Correct Answer Impulse

Your Answer Impulse

Multiple Choice Multiple Answer Question Adoption rate will be higher and faster if the product has

Correct Answer Lower price , Greater utility , Compatability with society

Your Answer Greater utility , Compatability with society

Select The Blank Question In production era , demand is ________ than supply

Correct Answer Greater

Page 673: SCDL - Marketing Management

- 5 - MM assgn :14: Parmeet

Your Answer Greater

Select The Blank Question Messages are made of ________

Correct Answer Symbols

Your Answer Symbols

Multiple Choice Multiple Answer Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

Multiple Choice Multiple Answer Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Multiple Choice Single Answer Question This involves developing two or more market strategies for two or more

market segments Correct Answer Multi-segmentation

Your Answer Multi-segmentation

Multiple Choice Single Answer Question Producer--->Wholesaler--->Retalier--->Consumer is a common channel for

:

Correct Answer Chocolates

Your Answer Chocolates

Multiple Choice Multiple Answer Question Advantages of Zone pricing

Correct Answer It is used for products whose freight cost is large in relation to product's value , Buyers in different areas pay different delivered prices

Your Answer It is used for products whose freight cost is large in relation to product's value , Buyers in different areas pay different delivered prices

Select The Blank Question ________ occurs when people inspite of being qualified and experienced

and trained have to settle for a low level job. Correct Answer Underemployment

Your Answer Underemployment

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Multiple Answer

Page 674: SCDL - Marketing Management

- 6 - MM assgn :14: Parmeet

Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

True/False Question Experimental research involves obtaining data from respondents in person,

mail or by phone

Correct Answer False

Your Answer False

True/False Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Systems approach

Multiple Choice Single Answer Question The tool that a sender uses to reach to the receiver is called:

Correct Answer Message

Your Answer Message

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple Answer Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Machine

True/False Question Product, place and promotion elements in the marketing mix are viewed as

cost factors. Correct Answer True

Your Answer False

Page 675: SCDL - Marketing Management

- 1 - MM assgn :15: Parmeet

MM assgn:15: Parmeet

Multiple Choice Multiple Answer Question Concept of marketing includes study of

Correct Answer Exchange, Transaction, Transfer

Your Answer Exchange, Transaction, Transfer

True/False Question Indirect channels for industrial products are longer than consumer product

channels. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question This distribution is necessary for most shopping and speciality goods.

Correct Answer Selective

Your Answer Selective

Multiple Choice Single Answer Question Higher the perceived quality of the product, higher will be the perceived

price. Such products are called: Correct Answer Prestige

Your Answer Prestige

Select The Blank Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Industrial

True/False Question The cultural environment shows long term trends towards a hedonistic

society.

Correct Answer True

Your Answer True

Select The Blank Question Wholesalers and retailers help manufacturer in carrying ________ flow to

final buyers. Correct Answer Title

Your Answer Title

Select The Blank Question ________ is a part of the company that has a separate mission and

objectives

Correct Answer SBU

Your Answer SBU

Multiple Choice Multiple Answer

Page 676: SCDL - Marketing Management

- 2 - MM assgn :15: Parmeet

Question The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Recipient

Multiple Choice Multiple Answer Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Multiple Answer Question A business is a system consisting of following elements

Correct Answer Input and output , Objectives , Process and feedback

Your Answer Input and output , Objectives , Process and feedback

Match The Following

Question Correct Answer Your Answer

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Lifestyle

Geographic variables City, Region City, Region

Product related consumer characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Multiple Choice Multiple Answer Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

Select The Blank Question ________ leads to generalisation where similar stimulus generate the

same kind of response

Correct Answer Reinforcement

Your Answer Reinforcement

Multiple Choice Multiple Answer Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Page 677: SCDL - Marketing Management

- 3 - MM assgn :15: Parmeet

Your Answer Simple trend analysis , Time series analysis , Correlation method

Select The Blank Question ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Multiple Answer Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

True/False Question Staffing function applies to all company levels irrespective of levels of

hierarchy Correct Answer True

Your Answer True

Select The Blank Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same

? Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer Question This method is more accurate for short term forecasts

Correct Answer Simple Trend Analysis

Your Answer Simple Trend Analysis

True/False

Page 678: SCDL - Marketing Management

- 4 - MM assgn :15: Parmeet

Question Change in company structure from divisional to matrix also mean changes

in the systems in various degrees Correct Answer True

Your Answer True

Select The Blank Question More ________ is involved in sales to industrial buyers than consumers

Correct Answer Money

Your Answer Money

Multiple Choice Single Answer Question Groups having a direct influence on a person are called

Correct Answer Membership groups

Your Answer Membership groups

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

True/False Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Trade discount Reduction in list price to channel

menbers

Reduction in list price to channel

menbers

Cumulative quantity discount Discount percetage increases as

the quantity purchased increases

Discount percetage increases as

the quantity purchased increases

Non-cumulative quantity discount Applies to a single order Applies to a single order

Page 679: SCDL - Marketing Management

- 5 - MM assgn :15: Parmeet

Cash discount Given for paying promptly Given for paying promptly

Multiple Choice Multiple Answer Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies impact of any change on performance , Instantly spots malfunctions and

show where they occur Your Answer Identifies quality and productivity from a production process , Identifies

impact of any change on performance , Integrates manufacturing with business strategy

True/False Question Change in company's strategy gives rise to problems necessitating a new

structure to be made

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question These are moves that will pay off irrespective of what happens in the

future Correct Answer No-regret moves

Your Answer No-regret moves

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Rituals

Select The Blank Question ________ describes a person's favourable or unfavourable action

tendencies towards object

Correct Answer Attitudes

Your Answer Attitudes

True/False Question Product concept testing through physical presentation increase the

reliability of test.

Correct Answer True

Your Answer True

Select The Blank Question ________ routinely performs all functions on recurrent, internal and

external data Correct Answer Recurrent data system(RDS)

Page 680: SCDL - Marketing Management

- 6 - MM assgn :15: Parmeet

Your Answer Recurrent data system(RDS)

True/False Question Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Which is the products that potential customers do not know about it or

they do not want yet. Correct Answer Unsought

Your Answer Unsought

Select The Blank Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

Multiple Choice Single Answer Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Unsought

Multiple Choice Single Answer Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Multiple Answer Question What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Insurance , Generator back up

Select The Blank Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Page 681: SCDL - Marketing Management

- 1 - MM assgn :16: Parmeet

MM assgn:16: Parmeet

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Buyer preferences , Population , Increase in buying power

Select The Blank Question Product means the ________ and services the company offers the target market.

Correct Answer Goods

Your Answer Goods

Select The Blank Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

True/False Question Product concept testing through physical presentation increase the reliability of test.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question It is is the data which has been converted to a useful form for decision making

Correct Answer Information

Your Answer Information

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Select The Blank Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Multiple Choice Single Answer Question It is the starting place for relating an organisation to its environment

Page 682: SCDL - Marketing Management

- 2 - MM assgn :16: Parmeet

Correct Answer Situation assessment

Your Answer Situation assessment

Multiple Choice Single Answer Question This portfolio involves major capital investments which will result in either large pay offs

or large losses

Correct Answer Big bets

Your Answer Big bets

True/False Question Correlation methods is also used to supplement other techniques.

Correct Answer False

Your Answer True

Match The Following

Question Correct Answer Your Answer

Encoding Putting meaning to symbols conveyed as messages

Putting meaning to symbols conveyed as messages

Decoding Interpreting the message by receiver

Interpreting the message by receiver

Noise It interferes with communication

process

It interferes with communication

process

Feedback Communication from receiver to

sender

Communication from receiver to

sender

Multiple Choice Single Answer Question The input to 'Stimulus Response Model' is

Correct Answer Stimuli

Your Answer Decision

True/False Question Marketing concept provides a balance to the exchange process within the social system

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Advantage of multi-variate segmentation is :

Correct Answer More information about available people

Your Answer Sales potential increases

Multiple Choice Multiple Answer Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Knowledge , Opinion , Faith

Page 683: SCDL - Marketing Management

- 3 - MM assgn :16: Parmeet

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Supplier mix , Marketing mix , Customer mix

Match The Following

Question Correct Answer Your Answer

Inventory carrying cost It increases as the quantity

ordered increases.

It increases as the quantity ordered

increases.

Order processing cost It decreases as the quantity

ordered increases.

It decreases as the quantity

ordered increases.

Pipe-line It is used to transport petroleum

products to refineries.

It is used to transport petroleum

products to refineries.

Air-freight It is the best quality type of

transportation available.

It is the best quality type of

transportation available.

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer Question This distribution is necessary for most convenience goods.

Correct Answer Intensive

Your Answer Intensive

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Multiple Answer Question Adoption rate will be higher and faster if the product has

Correct Answer Compatability with society , Lower price , Greater utility

Your Answer Lower price , Greater utility , Compatability with society

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Page 684: SCDL - Marketing Management

- 4 - MM assgn :16: Parmeet

Your Answer Customer

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple Answer Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Buyer wants for a specific product

Multiple Choice Single Answer Question Organisations that acquire goods and services that are sold/rented and supplied to others

Correct Answer Industrial Market

Your Answer Industrial Market

Multiple Choice Multiple Answer Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Your Answer More dogs , Few stars

Select The Blank Question Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Aggregation

Multiple Choice Single Answer Question Members of this group have attained a position through exceptional ability in their

profession or business

Correct Answer Lower-Upper

Your Answer Middle class

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units that a buyer buys is multiplied

by the total number of potential buyers in that territory to arrive at total sales Your Answer Sales potential varies with country's general level of economic activity , Market and sales

potential is based on economic forecast , Number of units that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Page 685: SCDL - Marketing Management

- 5 - MM assgn :16: Parmeet

Multiple Choice Multiple Answer Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Flotilla

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Multiple Answer Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Multiple Choice Single Answer Question What involves review of projected sales, costs and profits.

Correct Answer Business analysis

Your Answer Business analysis

True/False Question MIS provides marketers with the right amount and type of information in a timely fashion.

Correct Answer True

Your Answer True

True/False Question Executive judgement technique may be used to supplement other techniques

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Laggards

Multiple Choice Multiple Answer Question Uses of Market research are:

Page 686: SCDL - Marketing Management

- 6 - MM assgn :16: Parmeet

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer False

Select The Blank Question Customers are brand,style and type conscious when buying ________ products.

Correct Answer Special

Your Answer Special

Select The Blank Question For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer Standard

Select The Blank Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Industrial

True/False Question Rise and fall of interest rates has a major effect on consumer's decision to buy products

on credit Correct Answer True

Your Answer True

Page 687: SCDL - Marketing Management

- 1 - MM assgn :17: Raj

MM assgn:17: Raj

Multiple Choice Single Answer Question These are the elements of a plan that specify how objectives are to be

achieved

Correct Answer Strategies

Your Answer Strategies

Select The Blank Question Product, price, place and promotion are the 4p's of ________ mix

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity ,

Market and sales potential is based on economic forecast , Number of units that a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Select The Blank Question ________cost accounting measures the cost of producing and ignores the

cost of non-producing Correct Answer Traditional

Your Answer Traditional

Multiple Choice Multiple Answer Question Criteria for choosing distribution channels are :

Correct Answer Market coverage , Control , Costs

Your Answer Market coverage , Control , Costs

Select The Blank Question ________ is an important tool for planning and controlling the firm'a

activities

Correct Answer Sales Forecast

Your Answer Sales Forecast

Multiple Choice Single Answer Question Product classification is based on

Correct Answer Buyer behaviour

Page 688: SCDL - Marketing Management

- 2 - MM assgn :17: Raj

Your Answer Buyer behaviour

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

True/False Question Warehouses are needed when supply sources and markets are located close

by. Correct Answer False

Your Answer False

True/False Question Communicating with middlemen requires information which is different to

the information required in communicating with the final buyers.

Correct Answer True

Your Answer True

True/False Question Changes in company structure also necessitates changes in the systems in

various degrees

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple Answer Question How does 'structure' reduce external uncertainity arising out of human

behaviour

Correct Answer Research and planning , Forecasting

Your Answer Research and planning , Forecasting

Multiple Choice Single Answer Question Interpersonal communication is between:

Correct Answer Source and receiver

Your Answer Source and receiver

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer

Page 689: SCDL - Marketing Management

- 3 - MM assgn :17: Raj

Question The most common criteria for classifying products is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

True/False Question Marketing concept has application only in profit oriented businesses.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Discounts , Samples , Coupon offers

True/False Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Inform , Remind

Multiple Choice Multiple Answer Question Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer High growth , High share SBUs

Select The Blank Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Marketing

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Page 690: SCDL - Marketing Management

- 4 - MM assgn :17: Raj

Your Answer Possession

Multiple Choice Single Answer Question Which is the shortest marketing channel for an industrial product?

Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

True/False Question Logistics is an area of potentially high cost saving and improves customer

satisfaction. Correct Answer True

Your Answer True

True/False Question Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer False

True/False Question Systems are formal and informal rules and regulations that complements the

company structure Correct Answer True

Your Answer True

Select The Blank Question Optimum marketing mix is obtained using analysis, ________,

implementation and control. Correct Answer Planning

Your Answer Planning

Match The Following

Question Correct Answer Your Answer

Gap analysis Difference between desired and projected performance

Difference between desired and projected performance

Corporate parenting Managing SBU's by a corporate Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Ballast business Fit well but low opportunities Fit well but low opportunities

Multiple Choice Single Answer Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Multiple Choice Single Answer Question This portfolio involves major capital investments which will result in either

Page 691: SCDL - Marketing Management

- 5 - MM assgn :17: Raj

large pay offs or large losses

Correct Answer Big bets

Your Answer Big bets

Multiple Choice Multiple Answer Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

True/False Question The demand for necessities tends to be more price elastic than the demand

for luxury products. Correct Answer False

Your Answer False

Select The Blank Question Customers are brand,style and type conscious when buying ________

products.

Correct Answer Special

Your Answer Special

Match The Following

Question Correct Answer Your Answer

Inventory carrying cost It increases as the quantity

ordered increases.

It increases as the quantity

ordered increases.

Order processing cost It decreases as the quantity ordered increases.

It decreases as the quantity ordered increases.

Pipe-line It is used to transport petroleum products to refineries.

It is used to transport petroleum products to refineries.

Air-freight It is the best quality type of transportation available.

It is the best quality type of transportation available.

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer Question How does 'structure' reduce internal uncertainity arising out of human

behaviour Correct Answer Control mechanism , Departmentalisation

Your Answer Control mechanism , Departmentalisation

Select The Blank Question Buyer's response in ________ method may not be applicable in other

markets

Correct Answer Market tests

Page 692: SCDL - Marketing Management

- 6 - MM assgn :17: Raj

Your Answer Market tests

Multiple Choice Multiple Answer Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Select The Blank Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Profit

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same

?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

True/False Question The super structure indicates ways in which company's tasks are integrated

or coordinated

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

Page 693: SCDL - Marketing Management

- 1 - MM assgn :18: Raviraj

MM assgn:18: Raviraj

True/False Question Augmented product includes the actual product plus any additional services

such as maintenance, intallation etc.

Correct Answer True

Your Answer True

Select The Blank Question Buyer's response in ________ method may not be applicable in other

markets Correct Answer Market tests

Your Answer Market tests

True/False Question Correlation methods is also used to supplement other techniques.

Correct Answer False

Your Answer True

True/False Question Staffing function applies to all company levels irrespective of levels of

hierarchy

Correct Answer True

Your Answer False

Select The Blank Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple Answer Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Not accurate , Time consuming , Sales may be inflated or deflated by sales

team Multiple Choice Multiple Answer Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer External environment of the company , Marketing intermediaries , Customers

Multiple Choice Single Answer

Page 694: SCDL - Marketing Management

- 2 - MM assgn :18: Raviraj

Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Select The Blank Question ________ product is sold for use in producing other goods or services

Correct Answer Industrial

Your Answer Homogeneous

Select The Blank Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Single Answer Question These items are directly bought by industrial buyers from producers rather

than the middlemen

Correct Answer Expensive

Your Answer Durables

Multiple Choice Multiple Answer Question For a low involvement regular purchase product, consumer goes through

what all stages of buying process Correct Answer Need recognition , Purchase decision

Your Answer Need recognition , Purchase decision

Multiple Choice Single Answer Question What is product development?

Correct Answer New product-Existing market

Your Answer New product-Existing market

Multiple Choice Single Answer Question It is the series of marketing institutions that help in moving the product

from producer to the ultimate user.

Correct Answer Marketing channel

Your Answer Distribution

True/False Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question In which stage of product life cycle , reference group influence is strong in

product and brand choice

Correct Answer Growth

Page 695: SCDL - Marketing Management

- 3 - MM assgn :18: Raviraj

Your Answer Introductory

Select The Blank Question ________ allowance is used to communicate about the values of the

product and special event

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to

increase Your Answer Price rise causes revenue to increase , Price do not remain steady , Price

cut causes revenue to decrease Multiple Choice Multiple Answer Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Variable

Multiple Choice Single Answer Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Data collected for a special problem

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Consumer to producer Backward communication Backward communication

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Sales persons

Multiple Choice Multiple Answer Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Discounts , Samples

Multiple Choice Single Answer Question Profits are negative in which stage of product life cycle?

Page 696: SCDL - Marketing Management

- 4 - MM assgn :18: Raviraj

Correct Answer Introductory

Your Answer Introductory

Select The Blank Question Customer's changing wants and their behaviour can be better understood

in ________ distribution.

Correct Answer Direct

Your Answer Vertical

Multiple Choice Single Answer Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Multiple Answer Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer Question Here the organisation acquires the operations of one or more other

organisations on the same level. Correct Answer Horizontal integration

Your Answer Horizontal integration

Match The Following

Question Correct Answer Your Answer

Feedback Communication from receiver to

sender

Communication from receiver to

sender

Encoding Putting meaning to symbols

conveyed as messages

Putting meaning to symbols

conveyed as messages

Decoding Interpreting the message by

receiver

Interpreting the message by

receiver

Noise It interferes with communication

process

It interferes with communication

process

Select The Blank Question Satisfying ________ reduces tension

Correct Answer Need

Your Answer Need

True/False Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Page 697: SCDL - Marketing Management

- 5 - MM assgn :18: Raviraj

Multiple Choice Single Answer Question A superior product is priced at

Correct Answer Above market level

Your Answer Above market level

Select The Blank Question ________ provides more information than Advertising and is relatively

inexpensive. Correct Answer Publicity

Your Answer Personal selling

True/False Question The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

True/False Question Consumer needs are matched with the company capabilities and goals in

marketing process. Correct Answer True

Your Answer True

Select The Blank Question ________cost accounting measures the cost of producing and ignores the

cost of non-producing Correct Answer Traditional

Your Answer Formal

Multiple Choice Multiple Answer Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Response , Discrimination

True/False Question Economic forecasts are available from industry trade associations

Correct Answer False

Your Answer True

Select The Blank Question Japan's major productivity gains are the results of social changes brought

about by ________

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Single Answer Question Production creates which type of utility

Page 698: SCDL - Marketing Management

- 6 - MM assgn :18: Raviraj

Correct Answer Form

Your Answer Form

Multiple Choice Single Answer Question It is an approach to cost reduction in which components are studied to

determine if they can be made by cheaper methods of production

Correct Answer Product Value Analysis

Your Answer Product Value Analysis

Multiple Choice Multiple Answer Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Transfer , Exchange

Select The Blank Question Modern Accounting uses ________ as a unit of measure

Correct Answer Time

Your Answer Time Multiple Choice Multiple Answer Question The basic goals in introductory stage are

Correct Answer Induce acceptance of new product , Gain initial distribution

Your Answer Induce acceptance of new product , Gain initial distribution

True/False Question Marketer discourages his brand users for brand switching.

Correct Answer True

Your Answer False

True/False Question Group influence is weak both in product and brand choice in Decline stage

of Product life cycle Correct Answer True

Your Answer True

Page 699: SCDL - Marketing Management

- 1 - MM assgn :19: Raviraj

MM assgn:19: Raviraj

Select The Blank Question ________ planning determines the number , location and ownership of

warehouses.

Correct Answer Warehouse

Your Answer Logistics

Select The Blank Question Competition tends to focus on ________ as a product moves through its life

cycle. Correct Answer Price

Your Answer Sales volume

Select The Blank Question ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer Leader pricing

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type of

transportation available.

The advantage is low cost for

heavy and bulky commodities that

have relatively a low value in relation to weight.

Inventory carrying cost It increases as the quantity ordered increases.

The advantage is speed and flexibility in carrying small loads.

Order processing cost It decreases as the quantity ordered increases.

It decreases as the quantity ordered increases.

Pipe-line It is used to transport petroleum products to refineries.

It is used to transport petroleum products to refineries.

Multiple Choice Multiple Answer Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Receiver receives message , Message has meaning

Select The Blank Question ________ leads to market fragmentation.

Correct Answer Competition

Your Answer Test marketing

Select The Blank Question Concentration on that segment of market which has the maximum number of

people is called ________

Correct Answer Market fallacy

Your Answer Market differentiation

Multiple Choice Single Answer

Page 700: SCDL - Marketing Management

- 2 - MM assgn :19: Raviraj

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Newspaper

True/False Question Marketing concept provides a balance to the exchange process within the

social system

Correct Answer True

Your Answer False

Select The Blank Question ________ routinely performs all functions on recurrent, internal and external

data Correct Answer Recurrent data system(RDS)

Your Answer Non-recurrent data system(NDS)

Multiple Choice Single Answer Question Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Introductory

Multiple Choice Single Answer Question Higher the perceived quality of the product, higher will be the perceived price.

Such products are called:

Correct Answer Prestige

Your Answer Unsought

True/False Question Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable

Multiple Choice Single Answer Question Recession stage in business cycle is also called

Correct Answer Slowdown

Your Answer Slowdown

Multiple Choice Single Answer Question This strategic posture plays a leadership role in establishing how the industry

operates

Correct Answer Shapers

Page 701: SCDL - Marketing Management

- 3 - MM assgn :19: Raviraj

Your Answer Adapters

Multiple Choice Single Answer Question Producer--->Wholesaler--->Retalier--->Consumer is a common channel for :

Correct Answer Chocolates

Your Answer Iron pipes

True/False Question Product concept testing through physical presentation increase the reliability

of test. Correct Answer True

Your Answer False

Match The Following

Question Correct Answer Your Answer

Deep Assortment Carrying a product family in depth, drawing on many

producer's output

Contract awarded to lowest bidder

Exclusive Assortment Carrying the line of only one

manufacturer

Carrying a product family in depth,

drawing on many producer's

output

Open bid Contract awarded to lowest bidder Carrying many unrelated product

lines

Negotiated Contract Direct negotiation with one or

more companies covering project and terms

Direct negotiation with one or

more companies covering project and terms

oice Single An Multiple Ch swer Question In which stage of product life cycle , reference group influence is strong in

product and brand choice

Correct Answer Growth

Your Answer Introductory

oice Multiple A Multiple Ch nswer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Mass media

oice Multiple A Multiple Ch nswer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Customer mix

Blank Select The Question ________ exists when a few large independent firm accounts for bulk of an

industry's sales. Correct Answer Oligopoly

Page 702: SCDL - Marketing Management

- 4 - MM assgn :19: Raviraj

Your Answer Monopoly

True/False Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status are factors of which type of

segmentation? Correct Answer Geographic , Demographic

Your Answer Geographic , Psychographic , Behavioural

True/False Question "Idea screening" stage reduces the number of ideas based on company's

criteria.

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question Concept of marketing includes study of

Correct Answer Transaction , Transfer , Exchange

Your Answer Transaction , Transfer

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon

conditions Your Answer One thing of value , Two things of value

Multiple Choice Multiple Answer Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer High costs , High market coverage

Select The Blank Question ________ provides more information than Advertising and is relatively

inexpensive. Correct Answer Publicity

Your Answer Personal selling

Select The Blank Question ________ concept increases the efficiency of economic system

Correct Answer Marketing

Your Answer Production

Multiple Choice Single Answer

Page 703: SCDL - Marketing Management

- 5 - MM assgn :19: Raviraj

Question General Electric Matrix is divided into how many cells

Correct Answer 9

Your Answer 4

Multiple Choice Multiple Answer Question The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Cost plus pricing , Variable Price

Multiple Choice Single Answer Question It focusses on one or more selected market segments and develops separate

marketing mix for each segment Correct Answer Target Marketing

Your Answer Target Marketing

Multiple Choice Single Answer Question In this market, organisation acquires goods for the purpose of renting to

others at profit

Correct Answer Reseller Market

Your Answer Industrial Market

Multiple Choice Single Answer Question The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer EOQ

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Beliefs

Multiple Choice Multiple Answer Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Dependable , Actionable , Measurable

Multiple Choice Multiple Answer Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies

impact of any change on performance , Instantly spots malfunctions and show where they occur

Your Answer Identifies impact of any change on performance

True/False Question A company's pricing objectives are influenced by time and circumstances

Page 704: SCDL - Marketing Management

- 6 - MM assgn :19: Raviraj

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Transfer

True/False Question The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer False

Select The Blank Question ________ method is suitable for products with a stable demand pattern

Correct Answer Simple trend analysis

Your Answer Market tests

Multiple Choice Single Answer Question The traditional approach towards uncertainity is

Correct Answer Binary

Your Answer Unitary

True/False Question Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer False

True/False Question In negotiated contracts, the bid selected by buyer is not necessarily the

lowest Correct Answer True

Your Answer True

True/False Question Market foreacsts are available from sources like government

Correct Answer False

Your Answer False

Page 705: SCDL - Marketing Management

- 1 - MM assgn :20: Raviraj

MM assgn:20: Raviraj

True/False Question Marketing channels move products from customers to manufacturer.

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Your Answer One market mix for target market , Number of pricing strategies , One

distribution and promotion strategy Multiple Choice Single Answer Question The input to 'Stimulus Response Model' is

Correct Answer Stimuli

Your Answer Stimuli

Multiple Choice Multiple Answer Question Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Dogs , Question marks , Stars

Multiple Choice Single Answer Question In which stage of Product life cycle, brand choice is heavily influenced by

reference group

Correct Answer Maturity

Your Answer Introductory

True/False Question Changes in consumer's buying patterns affects channel's horizontal and

vertical dimensions.

Correct Answer True

Your Answer False

Match The Following

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in

quantity demanded and revenue

Price cut causes revenue to

increase

Law of demand More units are demanded at lower

price

Effect on price due to change in

quantity demanded and revenue

Change in demand More or less units are bought

despite no change in price

Price cut causes revenue to

decrease

Change in quantity demanded Increase in quantity demanded due to reduction in price

Increase in quantity demanded due to reduction in price

Select The Blank Question ________ is synonymous with non-recurrent data system(RDS)

Page 706: SCDL - Marketing Management

- 2 - MM assgn :20: Raviraj

Correct Answer Market research

Your Answer Management Information system

Select The Blank Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Equal

Select The Blank Question ________ is an important tool for planning and controlling the firm'a

activities Correct Answer Sales Forecast

Your Answer Sales Forecast

Select The Blank Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Simple trend analysis

True/False Question Companies have strenghts in a number of areas but their key strength are

few in number

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Forward communication

Consumer to producer Backward communication Information, time and technology

Multiple Choice Multiple Answer Question Target marketing involves

Correct Answer Market targeting , Market segmentation

Your Answer Market segmentation , Market positioning , Marketing mix

Multiple Choice Single Answer

Page 707: SCDL - Marketing Management

- 3 - MM assgn :20: Raviraj

Question It is the process of influencing one's behaviour by sharing ideas, feelings

and information. Correct Answer Communication

Your Answer Promotion

Multiple Choice Single Answer Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Select The Blank Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Well advertised

Select The Blank Question Product means the ________ and services the company offers the target

market.

Correct Answer Goods

Your Answer Quality

Multiple Choice Single Answer Question It is the process of selecting people for company positions and developing

skills and abilities for assignments in the company

Correct Answer Staffing

Your Answer Structure

Select The Blank Question Module of Flotilla strikes an optimum balance of ________ and flexibility

Correct Answer Standardisation

Your Answer Opportunities

True/False Question Sales contests, consumer contests are examples of public relations.

Correct Answer False

Your Answer True

True/False Question Economic forecasts are available from industry trade associations

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Advantages of Zone pricing

Correct Answer It is used for products whose freight cost is large in relation to product's value , Buyers in different areas pay different delivered prices

Page 708: SCDL - Marketing Management

- 4 - MM assgn :20: Raviraj

Your Answer Distant buyers pay less than the actual cost of shipping , Buyer pays the

entire freight charges assuming the risks in transportation , It is used for products whose freight cost is large in relation to product's value

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Select The Blank Question ________ is a broad plan of action for using an organisation's resources to

accomplish a objective

Correct Answer Strategy

Your Answer Strategy

True/False Question High level of public scrutiny tends to make Govt. decisions slow.

Correct Answer True

Your Answer True

True/False Question Changes in company structure also necessitates changes in the systems in

various degrees Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question After the new product has passed the conceptual stages it becomes more

concrete in which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development

Multiple Choice Single Answer Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Corporate affairs

True/False Question The greater the number of substitutes for a product, the less price elastic is

its demand.

Correct Answer False

Your Answer True

Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Page 709: SCDL - Marketing Management

- 5 - MM assgn :20: Raviraj

True/False Question The super structure indicates ways in which company's tasks are integrated

or coordinated

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Culture , Government policy

Select The Blank Question ________ is a part of the company that has a separate mission and

objectives Correct Answer SBU

Your Answer SBU

Multiple Choice Single Answer Question This involves developing two or more market strategies for two or more

market segments Correct Answer Multi-segmentation

Your Answer Concentration

Multiple Choice Single Answer Question It is that element of a plan that specifies what is to be accomplished

Correct Answer Objectives

Your Answer Planning

Multiple Choice Multiple Answer Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Cement

Multiple Choice Single Answer Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Generated from within the firm

Multiple Choice Single Answer Question The tool used for future decision making in 'True Ambiguity' scenario is

Page 710: SCDL - Marketing Management

- 6 - MM assgn :20: Raviraj

Correct Answer Non-linear dynamic model

Your Answer Option valuation model

Multiple Choice Single Answer Question It refers to the effect price changes have on quantity demanded of a

product and the firm's sales revenue.

Correct Answer Demand elasticity

Your Answer Law of demand

Multiple Choice Multiple Answer Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Technology , Machine , Time

Multiple Choice Single Answer Question Mr "X" has recently been chucked out from his job and is now searching for

a new one.His unemployment is called

Correct Answer Functional

Your Answer Structural

True/False Question Executive judgement technique may be used to supplement other

techniques

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question Learning consists of

Correct Answer Cues, Drives, Response

Your Answer Cues, Drives, Discrimination

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity, Market and sales potential is based on economic forecast, Number of units

that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Your Answer Market and sales potential is based on economic forecast, Number of units that a buyer buys is multiplied by the total number of potential buyers in

that territory to arrive at total sales, Economic forecasts are available from

industry trade associations

Page 711: SCDL - Marketing Management

- 1 - MM assgn :21: Raviraj

MM assgn:21: Raviraj

Match The Following

Question Correct Answer Your Answer

This refers to the number of product items within each product line. Product depth Product depth

This includes all product item's a company offers. Product mix Product mix

This is a group of products that are related. Product line. Product line.

This is the total number of product lines. Product breadth Product breadth

Select The Blank Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Statistical quality control

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Marketing

Select The Blank Question ________ is a bundle of physical, chemical and/or intangible attributes that has the

potential of satisfying customer wants. Correct Answer Product

Your Answer Product mix

Multiple Choice Multiple Answer Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease

Multiple Choice Multiple Answer Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Correlation method

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer Question What is Marginal cost?

Page 712: SCDL - Marketing Management

- 2 - MM assgn :21: Raviraj

Correct Answer The additional cost of each unit of product , It ignores non price competition , Marginal

revenue is less than average revenue Your Answer The additional cost of each unit of product , It is useful for new products

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Tangible

Multiple Choice Single Answer Question Pricing that enables sales people to tailor their prices to a prospect's situation is called

Correct Answer Price shading

Your Answer Competitive bidding

Multiple Choice Single Answer Question It is the process of identifying smaller markets within a larger market.

Correct Answer Segmentation

Your Answer Segmentation

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Safety

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Time

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Made to order

Multiple Choice Single Answer Question The producer works closely with middlemen to ensure total satisfaction of the buyer.

Correct Answer Indirect channel

Your Answer Vertical dimension

Multiple Choice Multiple Answer Question Characteristics of mass market strategy are :

Correct Answer One market mix for target market , One distribution and promotion strategy

Your Answer One market mix for target market , Inventory and distribution costs are high

Page 713: SCDL - Marketing Management

- 3 - MM assgn :21: Raviraj

Select The Blank Question The factor of satisfaction and ________ motives are consistent in society

Correct Answer Profit

Your Answer Exchange

True/False Question Correlation methods is also used to supplement other techniques.

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Promotional allowance

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Manufacturer

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Select The Blank Question ________ eliminates the risk of losing customer's goodwill

Correct Answer One price policy

Your Answer One price policy

Multiple Choice Multiple Answer Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Multiple Choice Multiple Answer Question Limitations of Traditional cost accounting are

Correct Answer Assumes factory as an isolated entity , It measures only the cost of producing

Your Answer It measures only the cost of producing , It uses time as a unit of measure , Savings are in

terms of time saved

True/False Question Market segmentation is the decision to identify different groups that compose the market

and to develop specific product for each of these groups.

Page 714: SCDL - Marketing Management

- 4 - MM assgn :21: Raviraj

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers are geographically concentrated , Consumers buy smaller quantities

Select The Blank Question In ________ pricing buyers pay different prices under the same conditions , in the same

quantities and at the same time Correct Answer Variable

Your Answer Variable

True/False Question The hypothesis may prove to be either right or wrong

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Samples

Select The Blank Question Customers are brand,style and type conscious when buying ________ products.

Correct Answer Special

Your Answer Convenience

Select The Blank Question ________ exists when a few large independent firm accounts for bulk of an industry's

sales.

Correct Answer Oligopoly

Your Answer Oligopoly

True/False Question MIS provides marketers with the right amount and type of information in a timely fashion.

Correct Answer True

Your Answer True

Select The Blank Question ________ occurs when people inspite of being qualified and experienced and trained have

to settle for a low level job.

Correct Answer Underemployment

Page 715: SCDL - Marketing Management

- 5 - MM assgn :21: Raviraj

Your Answer Underemployment

Multiple Choice Single Answer Question This distribution limits intermediaries to one per given territory.

Correct Answer Exclusive

Your Answer Exclusive

True/False Question Consumer needs are matched with the company capabilities and goals in marketing

process. Correct Answer True

Your Answer True

Select The Blank Question ________ allowance is used to communicate about the values of the product and special

event

Correct Answer Promotion

Your Answer Promotion

Select The Blank Question ________ research involves using past experiences to find solutions to marketing

problems

Correct Answer Historical

Your Answer Historical

True/False Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer False

True/False Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Feedback Communication from receiver to

sender

Communication from receiver to

sender

Encoding Putting meaning to symbols

conveyed as messages

Putting meaning to symbols

conveyed as messages

Decoding Interpreting the message by

receiver

Consumers are selective in

choosing messages they receive

Noise It interferes with communication process

It interferes with communication process

Multiple Choice Single Answer

Page 716: SCDL - Marketing Management

- 6 - MM assgn :21: Raviraj

Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Buyer behaviour

Multiple Choice Single Answer Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Speciality

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

True/False Question Changes in company structure also necessitates changes in the systems in various

degrees

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix

Page 717: SCDL - Marketing Management

- 1 - MM assgn :22: Raviraj

MM assgn:22: Raviraj

Select The Blank Question Wholesalers and retailers help manufacturer in carrying ________ flow to

final buyers.

Correct Answer Title

Your Answer Title

Multiple Choice Single Answer Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Consumer's perception of an actual product

Multiple Choice Multiple Answer Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

True/False Question Psychogenetic needs are intense enough to motivate a person to act

immediately Correct Answer False

Your Answer True

Select The Blank Question Japan's major productivity gains are the results of social changes brought

about by ________ Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/False Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

True/False Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer False

Multiple Choice Single Answer

Page 718: SCDL - Marketing Management

- 2 - MM assgn :22: Raviraj

Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Multiple Choice Single Answer Question The tool used for future decision making in 'True Ambiguity' scenario is

Correct Answer Non-linear dynamic model

Your Answer Non-linear dynamic model

True/False Question Gross margin is operating expenses + net profit.

Correct Answer True

Your Answer True

Select The Blank Question A change in quantity demanded of a product is caused by a change in its

________.

Correct Answer Price

Your Answer Price

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same

? Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Select The Blank Question ________ is a delivery of standard of living to society

Correct Answer Marketing

Your Answer Values

Multiple Choice Multiple Answer Question An unhealthy portfolio has

Correct Answer More dogs , Few stars

Page 719: SCDL - Marketing Management

- 3 - MM assgn :22: Raviraj

Your Answer More dogs , Few stars

Multiple Choice Single Answer Question Marketer tries to seek what kind of response from the other party?

Correct Answer Behavioural

Your Answer Behavioural

True/False Question Buyers are geographically concentrated in the consumer market.

Correct Answer False

Your Answer False

True/False Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

True/False Question Inndustrial goods are sold to end-users for personal consumption.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question Marketing arises from ?

Correct Answer Exchange

Your Answer Exchange

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Match The Following

Question Correct Answer Your Answer

Demand elasticity Effect on price due to change in quantity demanded and revenue

Effect on price due to change in quantity demanded and revenue

Law of demand More units are demanded at lower

price

More units are demanded at lower

price

Change in demand More or less units are bought

despite no change in price

More or less units are bought

despite no change in price

Change in quantity demanded Increase in quantity demanded

due to reduction in price

Increase in quantity demanded due

to reduction in price

Multiple Choice Multiple Answer Question Commercial sources have following sources

Page 720: SCDL - Marketing Management

- 4 - MM assgn :22: Raviraj

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Sales persons

Select The Blank Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

Multiple Choice Single Answer Question Members of this group perform unskilled work and are poorly paid. They

fall near the poverty line Correct Answer Upper-Lower

Your Answer Upper-Lower

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Multiple Answer Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Time series analysis , Correlation method

Select The Blank Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

Multiple Choice Multiple Answer Question Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Dogs , Question marks

Multiple Choice Single Answer Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying the line of only one manufacturer

Multiple Choice Single Answer Question Members of this group are average white and blue collar workers who aim

for better living

Correct Answer Middle class

Your Answer Upper-Middle

Page 721: SCDL - Marketing Management

- 5 - MM assgn :22: Raviraj

Match The Following

Question Correct Answer Your Answer

Exclusive Assortment Carrying the line of only one manufacturer

Carrying the line of only one manufacturer

Open bid Contract awarded to lowest bidder Contract awarded to lowest bidder

Negotiated Contract Direct negotiation with one or more companies covering project

and terms

Direct negotiation with one or more companies covering project

and terms

Deep Assortment Carrying a product family in

depth, drawing on many producer's output

Carrying a product family in depth,

drawing on many producer's output

Multiple Choice Multiple Answer Question Market means:

Correct Answer People with desires , People with willingness and ability to buy , People become customer as they are authorised to buy

Your Answer People with desires , People with willingness to buy , People with willingness and ability to buy

Multiple Choice Multiple Answer Question Market segmentation can be done on the basis of following factors

Correct Answer Psychographic , Demographic , Geographic

Your Answer Psychographic , Demographic , Geographic

Multiple Choice Single Answer Question The price cut causes large increase in quantity sold and price rise results in

fall in quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

Select The Blank Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Select The Blank Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Multiple Choice Multiple Answer Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

Your Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of consumers is easy to detect.

True/False

Page 722: SCDL - Marketing Management

- 6 - MM assgn :22: Raviraj

Question Image building pricing objective reduces the price war among competitor.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Select The Blank Question In production era , demand is ________ than supply

Correct Answer Greater

Your Answer Greater

Multiple Choice Single Answer Question Profits are negative in which stage of product life cycle?

Correct Answer Introductory

Your Answer Introductory

True/False Question Product, place and promotion elements in the marketing mix are viewed as

cost factors. Correct Answer True

Your Answer True

Select The Blank Question Module of Flotilla strikes an optimum balance of ________ and flexibility

Correct Answer Standardisation

Your Answer Standardisation

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Page 723: SCDL - Marketing Management

- 7 - MM assgn :22: Raviraj

Page 724: SCDL - Marketing Management

- 1 - MM assgn :23: Raviraj

MM assgn:23: Raviraj

Multiple Choice Single Answer

Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Flotilla

Multiple Choice Multiple Answer

Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Single Answer

Question The price cut causes large increase in quantity sold and price rise results in fall in

quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

Select The Blank

Question Buyer's response in ________ method may not be applicable in other markets

Correct Answer Market tests

Your Answer Simple trend analysis

Multiple Choice Multiple Answer

Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Sales forecasting , Identifying market trends , MIS formation

Multiple Choice Multiple Answer

Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Inform , Remind , Persuade

True/False

Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

True/False

Page 725: SCDL - Marketing Management

- 2 - MM assgn :23: Raviraj

Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer

Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Multiple Choice Multiple Answer

Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Rituals , Style

Multiple Choice Single Answer

Question It sets a sales performance standard against which actual sales results can be

compared with potential sales

Correct Answer Sales forecast

Your Answer Sales forecast

True/False

Question Consumption is shaped by the stage of family life cycle

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question What is Statistical Quality Control(SQC)

Correct Answer Identifies quality and productivity from a production process , Identifies impact of any

change on performance , Instantly spots malfunctions and show where they occur

Your Answer Identifies impact of any change on performance , Instantly spots malfunctions and

show where they occur

Select The Blank

Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Indirect

Multiple Choice Single Answer

Question D in AIDA stands for :

Page 726: SCDL - Marketing Management

- 3 - MM assgn :23: Raviraj

Correct Answer Desire

Your Answer Desire

Multiple Choice Single Answer

Question Put the stages of adoption process in order

Correct Answer Awareness, interest, evaluation, trial, adoption

Your Answer Awareness, interest, evaluation, trial, adoption

Multiple Choice Single Answer

Question What involves review of projected sales, costs and profits.

Correct Answer Business analysis

Your Answer Business analysis

Select The Blank

Question ________ directs the flow of goods and services from the producer to the ultimate

consumer

Correct Answer Marketing

Your Answer Marketing

Select The Blank

Question ________ routinely performs all functions on recurrent, internal and external data

Correct Answer Recurrent data system(RDS)

Your Answer Recurrent data system(RDS)

Select The Blank

Question Japan's major productivity gains are the results of social changes brought about by

________

Correct Answer Statistical quality control

Your Answer Michael Porter's model for Industry Analysis

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low

opportunities

Some fit and

some misfit

Gap analysis Difference between

desired and

projectedperformance

Managing SBU's

by a corporate

Corporate parenting Managing SBU's by

a corporate

Give the highest

priority

Page 727: SCDL - Marketing Management

- 4 - MM assgn :23: Raviraj

Heartland business Give the highest

priority

Difference

between desired and projected

performance

Select The Blank

Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

True/False

Question Companies have strenghts in a number of areas but their key strength are few in

number

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Population , Increase in buying power , Buyer preferences

Multiple Choice Single Answer

Question Members of this group perform unskilled work and are poorly paid. They fall near the

poverty line

Correct Answer Upper-Lower

Your Answer Lower-Upper

Multiple Choice Multiple Answer

Question The various variations of Negotiated contract are

Correct Answer Cost plus pricing , Fixed price , Fixed price and incentive

Your Answer Cost plus pricing , Variable Price , Fixed price and incentive

Multiple Choice Single Answer

Question It is a reduction in list price that helps marketer to adjust actual price without

changing published list prices

Correct Answer Discounts

Your Answer Discounts

Multiple Choice Multiple Answer

Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Page 728: SCDL - Marketing Management

- 5 - MM assgn :23: Raviraj

Your Answer Eggs, Bread

True/False

Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer Marketing intermediaries , Customers , Competitors

Multiple Choice Multiple Answer

Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Multiple Choice Single Answer

Question 4p's of of Marketing should be considered in conjunction with

Correct Answer 4C's

Your Answer 4C's

Multiple Choice Multiple Answer

Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Perishability

Select The Blank

Question For ________ items, reseller reorders goods when inventory gets low

Correct Answer Standard

Your Answer Standard

Match The Following

Question Correct Answer Your Answer

Many sellers and buyers and none of them have much effect on the

total demand,supply and product's market price Pure competition Pure competition

Only one seller and no competition permitted legally Monopoly Pure monopoly

Few sellers but account for bulk of industry's sales Oligopoly Oligopoly

Page 729: SCDL - Marketing Management

- 6 - MM assgn :23: Raviraj

Many sellers and buyers and each seller's offering is somewhat

different than others Monopolistic Monopolistic

Multiple Choice Single Answer

Question It refers to formal and informal rules, regulations and procedures that complements

the company structure

Correct Answer Systems

Your Answer Systems

True/False

Question Experimental research involves obtaining data from respondents in person, mail or by

phone

Correct Answer False

Your Answer True

Multiple Choice Single Answer

Question To avoid price competition, Marketer will set which of the following price?

Correct Answer At market level

Your Answer At market level

Select The Blank

Question Product means the ________ and services the company offers the target market.

Correct Answer Goods

Your Answer Goods

True/False

Question Group influence is weak both in product and brand choice in Decline stage of Product

life cycle

Correct Answer True

Your Answer False

Select The Blank

Question The onus of advertising, pricing and sales promotion policies is put on ________

distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank

Question ________ guides the development of advertisements and personal sales presentations.

Correct Answer AIDA

Page 730: SCDL - Marketing Management

- 7 - MM assgn :23: Raviraj

Your Answer AIDA

True/False

Question Marketing involves a backward communication from consumer to producer

Correct Answer True

Your Answer True

True/False

Question Publicity is news carried in the mass media about a firm and its products, policies or

actions.

Correct Answer True

Your Answer True

Select The Blank

Question ________ is a modern plant consisting of modules centered around a stage in the

production process

Correct Answer Flotilla concept

Your Answer General Electric Model

Multiple Choice Single Answer

Question Quantity discrepancy for a convenience product in a marketing channel is adjusted by

:

Correct Answer Retailer

Your Answer Retailer

True/False

Question In negotiated contracts, the bid selected by buyer is not necessarily the lowest

Correct Answer True

Your Answer True

Page 731: SCDL - Marketing Management

- 1 - MM assgn :24: Senthil

MM assgn:24: Senthil

True/False Question In negotiated contracts, the bid selected by buyer is not necessarily the lowest

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Trade promotions include

Correct Answer Push money allowance, Promotional allowance

Your Answer Push money allowance, Cash rebates, Promotional allowance, Damaged goods allowance

True/False Question Change in company's strategy gives rise to problems necessitating a new structure to be

made

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity, Market and sales

potential is based on economic forecast, Number of units that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity, Market and sales

potential is based on economic forecast, Number of units that a buyer buys is multiplied by the total number of potential buyers in that territory to arrive at total sales

True/False Question Consumer behaviour is easy to understand in familiar country like India for Indians.

Correct Answer False

Your Answer True

Select The Blank Question Buyer's response in ________ method may not be applicable in other markets

Correct Answer Market tests

Your Answer Market tests

True/False Question The demand for a specific brand within a product category is called selective demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Deciding on the number of intermediaries to be employed by a producer is called:

Correct Answer Intensity distribution

Your Answer Integral distribution

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low opportunities Fit well but low opportunities

Page 732: SCDL - Marketing Management

- 2 - MM assgn :24: Senthil

Gap analysis Difference between desired and projected performance Some fit and some misfit

Corporate parenting Managing SBU's by a corporate Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple Answer Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Clothing , Maruti 800 Car

Multiple Choice Single Answer Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Select The Blank Question Product means the ________ and services the company offers the target market.

Correct Answer Goods

Your Answer Value

Select The Blank Question Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Advertising agents

Multiple Choice Single Answer Question Government units that purchase or rent goods for carrying out main functions of

government is called Correct Answer Government Market

Your Answer Reseller Market

Select The Blank Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

True/False Question Consumer needs are matched with the company capabilities and goals in marketing

process.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Remind , Persuade , Inform

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Page 733: SCDL - Marketing Management

- 3 - MM assgn :24: Senthil

Correct Answer Population , Increase in buying power

Your Answer Decrease in buying power , Buyer preferences

Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank Question ________ exists when a few large independent firm accounts for bulk of an industry's

sales.

Correct Answer Oligopoly

Your Answer Pure oligoply

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Possession

Select The Blank Question Optimum marketing mix is obtained using analysis, ________, implementation and

control.

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/False Question The super structure indicates ways in which company's tasks are integrated or

coordinated Correct Answer True

Your Answer True

Multiple Choice Single Answer Question It sets a sales performance standard against which actual sales results can be compared

with potential sales

Correct Answer Sales forecast

Your Answer Sales forecast

Multiple Choice Single Answer Question It is a paid form of non personal communication.

Correct Answer Advertising

Page 734: SCDL - Marketing Management

- 4 - MM assgn :24: Senthil

Your Answer Advertising

Multiple Choice Multiple Answer Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Match The Following

Question Correct Answer Your Answer

Product related consumer characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Geographic variables City, Region City, Region

True/False Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Select The Blank Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single Answer Question The company earns an acceptable rate of return on their net sales.This profitability

objective is called:

Correct Answer Target return

Your Answer Profit maximisation

Multiple Choice Single Answer Question It helps an organisation to cope with future by setting objectives and making strategies

to achieve them Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer

Page 735: SCDL - Marketing Management

- 5 - MM assgn :24: Senthil

Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

True/False Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have been set and funds are

allocated to promotion mix elements. Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False Question Diversification strategy involves diversifying away from their original core businesses

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

Multiple Choice Multiple Answer Question After the new product has passed the conceptual stages it becomes more concrete in

which stages?

Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development , Marketing strategy

development Multiple Choice Multiple Answer Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer Question These are the elements of a plan that specify how objectives are to be achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single Answer Question Members of this class neither possess family status nor unusual wealth but their primary

concern is career

Correct Answer Upper-Middle

Your Answer Upper-Middle

Multiple Choice Single Answer Question It refers to the effect price changes have on quantity demanded of a product and the

firm's sales revenue.

Page 736: SCDL - Marketing Management

- 6 - MM assgn :24: Senthil

Correct Answer Demand elasticity

Your Answer Demand elasticity

Select The Blank Question Demographic, cultural, political, natural etc combine to form ________ environment.

Correct Answer Macro

Your Answer Macro

True/False Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Your Answer True

Page 737: SCDL - Marketing Management

MM assgn :Petrina

Match The Following

Question Correct Answer Your Answer

Strategic organisational planning Top Management Top Management

Objectives What is to be accomplished What is to be accomplished

Strategies How to achieve objectives How to achieve objectives

Policies Constraints that limits the

alternatives available

Constraints that limits the

alternatives available

Multiple Choice Single Answer Question Quantity discrepancy for a convenience product in a marketing channel is adjusted by :

Correct Answer Retailer

Your Answer Retailer

Select The Blank Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

Multiple Choice Single Answer Question Safety stock available with a company is 200 units and seasonal stock is 150 units. The

usage rate of the product is 5 units/day and lead time is of 10 days. Calculate the basicstock.

Correct Answer 400 units

Your Answer 400 units

Multiple Choice Single Answer Question The price cut causes large increase in quantity sold and price rise results in fall in

quantity sold. This demand is called

Correct Answer Price elastic

Your Answer Price elastic

Match The Following

Question Correct Answer Your Answer

This refers to the number of

product items within each product

line.

Product depth Product depth

This includes all product item's a

company offers.

Product mix Product mix

This is a group of products that

are related.

Product line. Product line.

Page 738: SCDL - Marketing Management

This is the total number of

product lines.

Product breadth Product breadth

True/False Question Pricing strategies change over the life cycle of the product

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Recovery stage in business cycle is also called

Correct Answer Upswing

Your Answer Upswing

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Select The Blank Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Statistical quality control

True/False Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

True/False Question Warehouses are needed when supply sources and markets are located close by.

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party Your Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party

Multiple Choice Multiple Answer

Page 739: SCDL - Marketing Management

Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Laggards

Select The Blank Question ________ of physical distribution activities increases it's productivity as well as of

manufacturer.

Correct Answer Automation

Your Answer Automation

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology

Select The Blank Question Product means the ________ and services the company offers the target market.

Correct Answer Goods

Your Answer Goods

True/False Question Executive judgement technique may be used to supplement other techniques

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Major components of marketing mix are :

Correct Answer Product

Your Answer Product

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

Multiple Choice Multiple Answer Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Page 740: SCDL - Marketing Management

Your Answer Stars , Cash cows , Question marks

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Your Answer Manufacturer , Middlemen , Warehouse operators

True/False Question A drive is a need that sufficiently presses a person to act

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question The frequency at which a product is used is called ?

Correct Answer Usage rate

Your Answer Usage rate

Select The Blank Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units that a buyer buys is

multiplied by the total number of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units that a buyer buys is

multiplied by the total number of potential buyers in that territory to arrive at total sales

Multiple Choice Multiple Answer Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

True/False Question The super structure indicates ways in which company's tasks are integrated or

coordinated

Correct Answer True

Your Answer True

Page 741: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Cues , Drives , Response

Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Pure monopolist

True/False Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Detailed version of idea stated in consumer terms

True/False Question Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions.

Correct Answer True

Your Answer True

Select The Blank Question The demand for a product is ________ when price cut causes revenue to increase.

Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Multiple Answer Question Ways to make people do trial purchases?

Correct Answer Coupon offers , Discounts , Samples

Your Answer Coupon offers , Discounts , Samples

Select The Blank Question Buyer's response in ________ method may not be applicable in other markets

Page 742: SCDL - Marketing Management

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Select The Blank Question ________ allowance is used to communicate about the values of the product and special

event Correct Answer Promotion

Your Answer Promotion

Multiple Choice Single Answer Question The company earns an acceptable rate of return on their net sales.This profitability

objective is called: Correct Answer Target return

Your Answer Target return

Multiple Choice Single Answer Question It indicates the degree of differentiation

Correct Answer Structure

Your Answer Structure

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Select The Blank Question ________ is some characteristic of people in the market that helps in dividing it.

Correct Answer Factor

Your Answer Factor

Multiple Choice Single Answer Question Interpersonal communication is between:

Correct Answer Source and receiver

Your Answer Source and receiver

Page 743: SCDL - Marketing Management

True/False Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

True/False Question The demand for a specific brand within a product category is called selective demand.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Key concepts of systems view of management includes

Correct Answer Optimisation concept , Total cost concept , Cost trade-off concept

Your Answer Optimisation concept , Total cost concept , Cost trade-off concept

Select The Blank Question Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Segmentation

Page 744: SCDL - Marketing Management

MM assgn :26: GS Kumars

True/False Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ distribution is used when a small percentage of customers account for a large

part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer Question What is Market development?

Correct Answer Existing product-New market

Your Answer New product-New market

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status are factors of which type of

segmentation? Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank

Page 745: SCDL - Marketing Management

Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation mission ,

Resources Your Answer Strengths , Objectives, Strategies, Situation assessment, Organisation mission ,

Resources

Select The Blank Question Competition tends to focus on ________ as a product moves through its life cycle.

Correct Answer Price

Your Answer Quality

Select The Blank Question The onus of advertising, pricing and sales promotion policies is put on ________

distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

True/False Question Market foreacsts are available from sources like government

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Page 746: SCDL - Marketing Management

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Manufacturers offering variety of price promotions to their middlemen is called

Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The Blank Question ________ describes a person's favourable or unfavourable action tendencies towards

object

Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide market coverage is achieved.

Intensive distribution. Intensive distribution.

Helps in the process of matchingdemand and supply.

Marketing channel Marketing channel

Page 747: SCDL - Marketing Management

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels of a

channel under one participant'scontrol.

Vertical integration Vertical integration

True/False Question Logistics is an area of potentially high cost saving and improves customer satisfaction.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Decline in buying power due to price levels rising more rapidly than income is called

Correct Answer Inflation

Your Answer Inflation

True/False Question In pure competition many sellers and buyers are there and have major effect on

demand and supply of the product's market price

Correct Answer False

Your Answer True

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a product, the amount of satisfaction(each unit

adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Page 748: SCDL - Marketing Management

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar stimulus generate the same kind of

response

Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer

Page 749: SCDL - Marketing Management

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This method enables the forecaster to take into consideration seasonal fluctuations and

long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank Question Wholesalers and retailers help manufacturer in carrying ________ flow to final buyers.

Correct Answer Title

Your Answer Title

True/False Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Page 750: SCDL - Marketing Management

Your Answer True

Multiple Choice Single Answer Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives It is used to forecast future valuessuch as sales revenue etc

Historical research Uses past experiences to find solutions

Uses past experiences to find solutions

Survey research Obtains data from respondents in person

Obtains data from respondents in person

Experimental research One factor is constant and holding

other factors

Tests hypothesis about the

relationship between dependent variables

Page 751: SCDL - Marketing Management

MM assgn :27: GS Kumars

True/False Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a product, the amount of satisfaction(each unit

adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar stimulus generate the same kind of

response Correct Answer Reinforcement

Your Answer Cues

True/False

Page 752: SCDL - Marketing Management

Question Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Page 753: SCDL - Marketing Management

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Page 754: SCDL - Marketing Management

MM assgn:28: GS Kumars

True/False Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ distribution is used when a small percentage of customers account for a large

part of sale.

Correct Answer Selective

Your Answer Selective

Multiple Choice Multiple Answer Question The reseller's assortment influences it's

Correct Answer Marketing mix , Customer mix , Supplier mix

Your Answer Marketing mix , Customer mix , Buyer mix

Select The Blank Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

Multiple Choice Single Answer Question What is Market development?

Correct Answer Existing product-New market

Your Answer New product-New market

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status are factors of which type of

segmentation? Correct Answer Geographic , Demographic

Your Answer Demographic

Select The Blank

Page 755: SCDL - Marketing Management

Question There are more number of substitutes for ________ products.

Correct Answer Multi use

Your Answer Multi use

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Multiple Answer Question Planning of long term strategies are based on following factors:

Correct Answer Opportunity , Objectives, Strategies, Situation assessment, Organisation mission ,

Resources Your Answer Strengths , Objectives, Strategies, Situation assessment, Organisation mission ,

Resources

Select The Blank Question Competition tends to focus on ________ as a product moves through its life cycle.

Correct Answer Price

Your Answer Quality

Select The Blank Question The onus of advertising, pricing and sales promotion policies is put on ________

distribution.

Correct Answer Exclusive

Your Answer Integral

Select The Blank Question ________is a strong internal stimulus impelling action

Correct Answer Drive

Your Answer Drive

True/False Question Market foreacsts are available from sources like government

Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Physical distribution management includes

Correct Answer Manufacturer , Middlemen , Warehouse operators

Page 756: SCDL - Marketing Management

Your Answer Manufacturer , Customer , Middlemen , Warehouse operators

True/False Question Consumer behaviour is more challenging across international border.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Manufacturers offering variety of price promotions to their middlemen is called

Correct Answer Trade promotion

Your Answer Trade-in allowance

Select The Blank Question Total cost is the sum of ________ + Variable cost.

Correct Answer Fixed cost

Your Answer Fixed cost

Multiple Choice Multiple Answer Question Money is invested by way of

Correct Answer Debt , Equity

Your Answer Risk , Equity

Select The Blank Question ________ describes a person's favourable or unfavourable action tendencies towards

object

Correct Answer Attitudes

Your Answer Attitudes

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Match The Following

Question Correct Answer Your Answer

Wide market coverage is

achieved.

Intensive distribution. Intensive distribution.

Helps in the process of matching

demand and supply.

Marketing channel Marketing channel

Page 757: SCDL - Marketing Management

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels of a

channel under one participant'scontrol.

Vertical integration Vertical integration

True/False Question Logistics is an area of potentially high cost saving and improves customer satisfaction.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Decline in buying power due to price levels rising more rapidly than income is called

Correct Answer Inflation

Your Answer Inflation

True/False Question In pure competition many sellers and buyers are there and have major effect on

demand and supply of the product's market price Correct Answer False

Your Answer True

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a product, the amount of satisfaction(each unit

adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Page 758: SCDL - Marketing Management

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar stimulus generate the same kind of

response

Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions. Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer

Page 759: SCDL - Marketing Management

Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters , Late adopters , Laggards

True/False Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This method enables the forecaster to take into consideration seasonal fluctuations and

long term fluctuations

Correct Answer Time Series Analysis

Your Answer Time Series Analysis

Select The Blank Question Wholesalers and retailers help manufacturer in carrying ________ flow to final buyers.

Correct Answer Title

Your Answer Title

True/False Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Page 760: SCDL - Marketing Management

Your Answer True

Multiple Choice Single Answer Question To serve a market segment profitably means

Correct Answer Sales revenue generated is more than cost of marketing effort

Your Answer Sales revenue generated is more than cost of marketing effort

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Advertising effectiveness , Sales forecasting , Identifying market trends , MIS formation

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives It is used to forecast future valuessuch as sales revenue etc

Historical research Uses past experiences to find solutions

Uses past experiences to find solutions

Survey research Obtains data from respondents in person

Obtains data from respondents in person

Experimental research One factor is constant and holding

other factors

Tests hypothesis about the

relationship between dependent variables

Page 761: SCDL - Marketing Management

MM assgn :29: GS Kumars

True/False Question A channel's length is also called as horizontal dimension.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It concentrates on organisation design and work flow

Correct Answer Flotilla

Your Answer Statistical quality control

Select The Blank Question ________ measures actual sales and not intentions to buy

Correct Answer Market tests

Your Answer Market tests

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments Correct Answer Reserve the right to play

Your Answer Reserve the right to play

Multiple Choice Single Answer Question As a person acquires additional units of a product, the amount of satisfaction(each unit

adds to total satisfaction), is less than the previous unit. This is called

Correct Answer Law of diminishing marginal utility

Your Answer Law of diminishing marginal utility

Multiple Choice Single Answer Question New product forms and brands enter in which stage of product life cycle?

Correct Answer Growth

Your Answer Introductory

Select The Blank Question ________ leads to generalisation where similar stimulus generate the same kind of

response Correct Answer Reinforcement

Your Answer Cues

True/False Question Marketer should keep company's mission and marketing objectives in mind while

making pricing decisions.

Correct Answer True

Your Answer True

Page 762: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Technology , Social class , Culture

Multiple Choice Multiple Answer Question Commercial sources have following sources

Correct Answer Advertising , Packaging , Sales persons

Your Answer Advertising , Packaging , Mass media

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Product should be considered from the point of view of

Correct Answer Customer

Your Answer Customer

Multiple Choice Multiple Answer Question Types of Organisational Market

Correct Answer Reseller market , Industrial market , Government market

Your Answer Reseller market , Industrial market , Government market

Multiple Choice Multiple Answer Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

True/False Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Page 763: SCDL - Marketing Management

True/False Question In negotiated contracts, the bid selected by buyer is not necessarily the

lowest

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Trade promotions include

Correct Answer Push money allowance , Promotional allowance

Your Answer Push money allowance , Cash rebates , Promotional allowance , Damaged

goods allowance

True/False Question Change in company's strategy gives rise to problems necessitating a new

structure to be made

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity ,Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in thatterritory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity ,Market and sales potential is based on economic forecast , Number of units

that a buyer buys is multiplied by the total number of potential buyers in thatterritory to arrive at total sales

True/False Question Consumer behaviour is easy to understand in familiar country like India for

Indians.

Correct Answer False

Your Answer True

Select The Blank Question Buyer's response in ________ method may not be applicable in other

markets Correct Answer Market tests

Your Answer Market tests

True/False Question The demand for a specific brand within a product category is called selective

demand.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Deciding on the number of intermediaries to be employed by a producer is

called:

Page 764: SCDL - Marketing Management

Correct Answer Intensity distribution

Your Answer Integral distribution

Match The Following

Question Correct Answer Your Answer

Ballast business Fit well but low opportunities Fit well but low opportunities

Gap analysis Difference between desired and projected performance

Some fit and some misfit

Corporate parenting Managing SBU's by a corporate

Managing SBU's by a corporate

Heartland business Give the highest priority Give the highest priority

Multiple Choice Multiple Answer Question These products move through short channels:

Correct Answer Eggs, Bread , Clothing , Cement

Your Answer Clothing , Maruti 800 Car

Multiple Choice Single Answer Question What is Exclusive Assortment?

Correct Answer Carrying the line of only one manufacturer

Your Answer Carrying many unrelated product lines

Select The Blank Question Product means the ________ and services the company offers the target

market.

Correct Answer Goods

Your Answer Value

Select The Blank Question Firm's that lack promotional skills rely on ________ for promotional push.

Correct Answer Middlemen

Your Answer Advertising agents

Multiple Choice Single Answer Question Government units that purchase or rent goods for carrying out main

functions of government is called

Correct Answer Government Market

Your Answer Reseller Market

Select The Blank Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Direct

Page 765: SCDL - Marketing Management

True/False Question Consumer needs are matched with the company capabilities and goals in

marketing process.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Major role of promotion is to :

Correct Answer Inform , Remind , Persuade

Your Answer Remind , Persuade , Inform

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Decrease in buying power , Buyer preferences

Select The Blank Question ________ can price it's product without any regard to competitor.

Correct Answer Pure monopolist

Your Answer Monopolist

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank Question ________ exists when a few large independent firm accounts for bulk of an

industry's sales.

Correct Answer Oligopoly

Your Answer Pure oligoply

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Possession

Select The Blank Question Optimum marketing mix is obtained using analysis, ________,

implementation and control.

Correct Answer Planning

Your Answer Planning

Page 766: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Socio-cultural environment consists of

Correct Answer Social class , Culture

Your Answer Social class , Culture

True/False Question The super structure indicates ways in which company's tasks are integrated

or coordinated Correct Answer True

Your Answer True

Multiple Choice Single Answer Question It sets a sales performance standard against which actual sales results can

be compared with potential sales

Correct Answer Sales forecast

Your Answer Sales forecast

Multiple Choice Single Answer Question It is a paid form of non personal communication.

Correct Answer Advertising

Your Answer Advertising

Multiple Choice Multiple Answer Question What are the stages in new product development ?

Correct Answer Idea screening , Market testing , Commercialisation

Your Answer Idea screening , Market testing , Commercialisation

Select The Blank Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Match The Following

Question Correct Answer Your Answer

Product related consumer

characteristics

Brand loyalty, Type of usage Brand loyalty, Type of usage

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Social class, Buying power

Geographic variables City, Region City, Region

True/False Question A company's pricing objectives are influenced by time and circumstances

Page 767: SCDL - Marketing Management

Correct Answer True

Your Answer True

Select The Blank Question Major reason for success for new product is ________ product.

Correct Answer Superior

Your Answer Superior

Multiple Choice Single Answer Question The company earns an acceptable rate of return on their net sales.This

profitability objective is called: Correct Answer Target return

Your Answer Profit maximisation

Multiple Choice Single Answer Question It helps an organisation to cope with future by setting objectives and making

strategies to achieve them

Correct Answer Planning

Your Answer Planning

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Quality control is tough

Multiple Choice Single Answer Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

True/False Question Each product and brand has a status symbol potential

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The areas which become active after promotion budgets have been set and

funds are allocated to promotion mix elements. Correct Answer Sales management , Advertising

Your Answer Sales management , Advertising

True/False Question Diversification strategy involves diversifying away from their original core

businesses

Correct Answer True

Page 768: SCDL - Marketing Management

Your Answer False

Multiple Choice Single Answer Question What is diversification?

Correct Answer New product-New market

Your Answer New product-Existing market

Multiple Choice Multiple Answer Question After the new product has passed the conceptual stages it becomes more

concrete in which stages? Correct Answer Test marketing , Commercialisation , Product development

Your Answer Test marketing , Commercialisation , Product development , Marketing

strategy development

Multiple Choice Multiple Answer Question Total cost concept includes

Correct Answer Damaged goods , Inventory obsolescence , Transportation

Your Answer Damaged goods , Inventory obsolescence , Transportation

Multiple Choice Single Answer Question These are the elements of a plan that specify how objectives are to be

achieved

Correct Answer Strategies

Your Answer Strategies

Multiple Choice Single Answer Question Members of this class neither possess family status nor unusual wealth but

their primary concern is career Correct Answer Upper-Middle

Your Answer Upper-Middle

Multiple Choice Single Answer Question It refers to the effect price changes have on quantity demanded of a product

and the firm's sales revenue.

Correct Answer Demand elasticity

Your Answer Demand elasticity

Select The Blank Question Demographic, cultural, political, natural etc combine to form ________

environment.

Correct Answer Macro

Your Answer Macro

True/False Question "The customer is always right" is the spirit of marketing concept.

Correct Answer True

Page 769: SCDL - Marketing Management

Your Answer True

Page 770: SCDL - Marketing Management

MM assgn :30: Deepak

True/False Question Marketing concept provides a balance to the exchange process within the social system

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question These items are directly bought by industrial buyers from producers rather than the

middlemen Correct Answer Expensive

Your Answer Speciality

Select The Blank Question ________ is a broad plan of action for using an organisation's resources to accomplish a

objective Correct Answer Strategy

Your Answer Strategy

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units that a buyer buys is

multiplied by the total number of potential buyers in that territory to arrive at total sales Your Answer Sales potential varies with country's general level of economic activity , Number of units

that a buyer buys is multiplied by the total number of potential buyers in that territoryto arrive at total sales , Economic forecasts are available from industry trade

associations

True/False Question Marketing concept has application only in profit oriented businesses.

Correct Answer False

Your Answer False

True/False Question Diversification strategy involves diversifying away from their original core businesses

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Page 771: SCDL - Marketing Management

Multiple Choice Multiple Answer Question The participants in a communication process are :

Correct Answer Source , Recipient

Your Answer Source , Marketer , Recipient

Multiple Choice Single Answer Question These groups tend to informal behavoiur and there is continuous interaction among

people Correct Answer Primary

Your Answer Reference

Multiple Choice Multiple Answer Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Variable , Odd , Leader

Multiple Choice Single Answer Question Which is the shortest marketing channel for an industrial product?

Correct Answer Producer--->Industrial user

Your Answer Producer--->Industrial user

Select The Blank Question The demand for a product is ________ when price cut causes revenue to increase.

Correct Answer Price elastic

Your Answer Price elastic

Multiple Choice Single Answer Question What is product development?

Correct Answer New product-Existing market

Your Answer Existing product-New market

Select The Blank Question Module of Flotilla strikes an optimum balance of ________ and flexibility

Correct Answer Standardisation

Your Answer Opportunities

Multiple Choice Single Answer Question The tool used for decision making in ' The alternate futures ' scenario is

Page 772: SCDL - Marketing Management

Correct Answer Option Valuation model

Your Answer Scenario planning

Multiple Choice Multiple Answer Question Drawbacks of Survey of Buyer's intention method are

Correct Answer Exposure , Not accurate , Time consuming

Your Answer Time consuming , Sales may be inflated or deflated by sales team

Select The Blank Question ________ identifies the impact of any change on performance

Correct Answer Statistical quality control

Your Answer Flotilla concept

True/False Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question This data is originated by original research through observation/ enquiry

Correct Answer Primary data

Your Answer Primary data

True/False Question Survey of buyers' intentions technique is comparatively costly and the data gathered is

of questionable value.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question What is Marginal cost?

Correct Answer The additional cost of each unit of product , It ignores non price competition , Marginal

revenue is less than average revenue

Your Answer The additional cost of each unit of product , It ignores non price competition , Marginalrevenue is less than average revenue

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Page 773: SCDL - Marketing Management

Multiple Choice Single Answer Question What is Market Penetration?

Correct Answer Existing product-Existing market

Your Answer New product-Existing market

True/False Question Product variety marketing presents different choices to set the companys' product apart

from competitors. Correct Answer True

Your Answer True

Select The Blank Question The onus of advertising, pricing and sales promotion policies is put on ________

distribution.

Correct Answer Exclusive

Your Answer Intensive

True/False Question Changes in consumer's buying patterns affects channel's horizontal and vertical

dimensions.

Correct Answer True

Your Answer True

Match The Following

Question Correct Answer Your Answer

Air-freight It is the best quality type of

transportation available.

The advantage is speed and

flexibility in carrying small loads.

Inventory carrying cost It increases as the quantity

ordered increases.

It is the best quality type of

transportation available.

Order processing cost It decreases as the quantity

ordered increases.

It decreases as the quantity

ordered increases.

Pipe-line It is used to transport petroleum

products to refineries.

The advantage is low cost for

heavy and bulky commodities that

have relatively a low value inrelation to weight.

Match The Following

Question Correct Answer Your Answer

Customer is the focal point in Marketing Marketing

Tangible sources Capital, machines,raw material Capital, machines,raw material

Intangible sources Information, time and technology Information, time and technology

Page 774: SCDL - Marketing Management

Consumer to producer Backward communication Backward communication

False True/ Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer False

False True/ Question Demand is highly elastic for industrial goods

Correct Answer False

Your Answer False

The Blan Select k Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Short

Choice Multiple Answer Multiple Question Senses in our body are

Correct Answer Taste , Touch , See

Your Answer Taste , Ear , Touch , See

Choice Multiple Answer Multiple Question Research design is classified as :

Correct Answer Function , Methodology

Your Answer Function , Methodology , Predictive , Experimental

Choice Multiple Answer Multiple Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each partyhas something that might be of value to the other party

Your Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party

Multiple Choice Multiple Answer Question The tangible inputs in a business are

Correct Answer Capital , Machine , Time

Your Answer Capital , Machine

The Blan Select k

Page 775: SCDL - Marketing Management

Question ________ is a bundle of physical, chemical and/or intangible attributes that has the

potential of satisfying customer wants. Correct Answer Product

Your Answer Market mix

ultiple Choice ngle AnswerM Si Question What is Recurrent data?

Correct Answer Routinely collected data

Your Answer Routinely collected data

The Blan Select k Question Specific ________ emerge from broad stratefgies

Correct Answer Tactics

Your Answer Objectives

The Blan Select k Question ________ occurs when people inspite of being qualified and experienced and trained

have to settle for a low level job.

Correct Answer Underemployment

Your Answer Underemployment

The Blan Select k Question ________ allowance is used to communicate about the values of the product and special

event

Correct Answer Promotion

Your Answer Promotion

ultiple Choice ngle AnswerM Si Question It is an approach to cost reduction in which components are studied to determine if they

can be made by cheaper methods of production Correct Answer Product Value Analysis

Your Answer Cost Value Analysis

Choice Multiple Answer Multiple Question Advantages of Zone pricing

Correct Answer It is used for products whose freight cost is large in relation to product's value , Buyersin different areas pay different delivered prices

Your Answer Distant buyers pay less than the actual cost of shipping , It is used for products whosefreight cost is large in relation to product's value , Buyers in different areas pay different

delivered prices

Multiple Choice ngle AnswerSi Question Mission statements for marketing oriented organisation are framed in terms of :

Page 776: SCDL - Marketing Management

Correct Answer Customer want satisfaction

Your Answer Profitability

Multiple Choice Multiple Answer Question A transaction takes place when

Correct Answer There is time and place of agreement , Two things of value , Agreed upon conditions

Your Answer One thing of value , There is time and place of agreement , Agreed upon conditions

True/False Question A company's pricing objectives are influenced by time and circumstances

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Lead time for a product is 10 days and usage rate is 6 units/day. Reorder point will be …

Correct Answer 60 units

Your Answer 1.5 units

Multiple Choice Multiple Answer Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

Page 777: SCDL - Marketing Management

MM assgn :31: Gaurav

True/False Question Gross margin is operating expenses + net profit.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Types of strategic business units are :

Correct Answer Stars , Cash cows , Question marks

Your Answer Stars , Cash cows , Question marks

Multiple Choice Multiple Answer Question Conditions for a Successful Communication are :

Correct Answer Sender transmits message , Receiver receives message

Your Answer Sender transmits message , Receiver receives message , Message has meaning

Multiple Choice Single Answer Question Production creates which type of utility

Correct Answer Form

Your Answer Form

Multiple Choice Single Answer Question A diet conscious person after playing football is thirsty. He opts for :-

Correct Answer Diet coke

Your Answer Diet coke

Multiple Choice Multiple Answer Question Characteristics of Effective segmentation

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Select The Blank Question Customers are brand,style and type conscious when buying ________ products.

Correct Answer Special

Your Answer Special

Select The Blank Question ________ guides the development of advertisements and personal sales presentations.

Page 778: SCDL - Marketing Management

Correct Answer AIDA

Your Answer Advertising

Select The Blank Question ________ is a part of the company that has a separate mission and objectives

Correct Answer SBU

Your Answer SBU

Multiple Choice Multiple Answer Question These are the characteristics of services

Correct Answer Sold on basis of benefits , Quality control is tough

Your Answer Sold on basis of benefits , Mechanised and automated , Quality control is tough

Multiple Choice Single Answer Question Which is the products that potential customers do not know about it or they do not want

yet.

Correct Answer Unsought

Your Answer Unsought

True/False Question Secondary data is cheaper and faster to collect than primary data

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question It helps an organisation to cope with future by setting objectives and making strategies

to achieve them

Correct Answer Planning

Your Answer Planning

Multiple Choice Single Answer Question This method is more accurate for short term forecasts

Correct Answer Simple Trend Analysis

Your Answer Simple Trend Analysis

Select The Blank Question ________ occurs when people inspite of being qualified and experienced and trained

have to settle for a low level job. Correct Answer Underemployment

Your Answer Underemployment

Page 779: SCDL - Marketing Management

True/False Question Psychogenetic needs are intense enough to motivate a person to act immediately

Correct Answer False

Your Answer True

Select The Blank Question Product ________ plays a major role in distribution strategy.

Correct Answer Awareness

Your Answer Sales

Multiple Choice Single Answer Question Who provides time and place utility?

Correct Answer Intermediary

Your Answer Intermediary

Match The Following

Question Correct Answer Your Answer

This refers to the number of

product items within each productline.

Product depth Product depth

This includes all product item's a company offers.

Product mix Product mix

This is a group of products that

are related.

Product line. Product line.

This is the total number of

product lines.

Product breadth Product breadth

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

Multiple Choice Single Answer Question The greatest amount of satisfaction comes from which utility

Correct Answer Possession

Your Answer Possession

Multiple Choice Single Answer Question Marketing arises from ?

Page 780: SCDL - Marketing Management

Correct Answer Exchange

Your Answer Self production

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Single Answer Question In Cost Optimisation :

Correct Answer Overall physical distribution costs are minimised

Your Answer Overall physical distribution costs are minimised

Multiple Choice Single Answer Question Feedback is fastest in which of the following channels:

Correct Answer Personal selling

Your Answer Personal selling

Multiple Choice Single Answer Question Mission statements for marketing oriented organisation are framed in terms of :

Correct Answer Customer want satisfaction

Your Answer Profitability

Select The Blank Question An organisational assessment uncovers________

Correct Answer Weaknesses

Your Answer Weaknesses

Multiple Choice Multiple Answer Question Harveststrategy is used for

Correct Answer Dogs , Question marks

Your Answer Dogs , Question marks , Stars

Multiple Choice Single Answer Question This strategic posture invests sufficiently to stay in the race but avoids pre-mature

commitments

Correct Answer Reserve the right to play

Your Answer No-regret moves

Page 781: SCDL - Marketing Management

Multiple Choice Single Answer Question What is Market development?

Correct Answer Existing product-New market

Your Answer Existing product-New market

Multiple Choice Single Answer Question This distribution is necessary for most shopping and speciality goods.

Correct Answer Selective

Your Answer Selective

Select The Blank Question In ________ pricing buyers pay different prices under the same conditions , in the

same quantities and at the same time

Correct Answer Variable

Your Answer Variable

Multiple Choice Multiple Answer Question What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

True/False Question Inndustrial goods are sold to end-users for personal consumption.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Unsought

True/False Question The life cycle of product category is the shortest.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question This involves developing two or more market strategies for two or more market

segments

Page 782: SCDL - Marketing Management

Correct Answer Multi-segmentation

Your Answer Multi-segmentation

Multiple Choice Multiple Answer Question Aspects of political environment are :

Correct Answer Form of government adopted , Media and pressure groups , Government stability

Your Answer Form of government adopted , Media and pressure groups , Government stability

Multiple Choice Single Answer Question What factors constitute natural environment?

Correct Answer Natural resources

Your Answer Natural resources

Multiple Choice Multiple Answer Question Types of psychological pricing are

Correct Answer Prestige , Leader

Your Answer Prestige , Odd , Leader

Multiple Choice Multiple Answer Question Marketing channels for consumer products is longer because

Correct Answer Number of consumers are more , Consumers buy smaller quantities , Buying patterns of

consumers is easy to detect. Your Answer Number of consumers are more , Consumers are geographically concentrated ,

Consumers buy smaller quantities

Multiple Choice Multiple Answer Question For exchange to take place, which conditions must be satisfied ?

Correct Answer Atleast two parties , Each party is capable of communication and delivery , Each party

has something that might be of value to the other party Your Answer Atleast two parties , Each party has something that might be of value to the other party

True/False Question Services can be stored in inventory.

Correct Answer False

Your Answer False

Multiple Choice Single Answer Question It is the process of buying out the product developed by someone else

Correct Answer Acquisition

Your Answer Screening

Page 783: SCDL - Marketing Management

True/False Question Companies have strenghts in a number of areas but their key strength are few in

number

Correct Answer True

Your Answer True

Select The Blank Question Optimum marketing mix is obtained using analysis, ________, implementation and

control. Correct Answer Planning

Your Answer Planning

Match The Following

Question Correct Answer Your Answer

Motivational research It analyses consumer motives It analyses consumer motives

Historical research Uses past experiences to find solutions

Uses past experiences to find solutions

Survey research Obtains data from respondents in

person

Obtains data from respondents in

person

Experimental research One factor is constant and holding

other factors

One factor is constant and holding

other factors

RegistrationNumber:

200426720

Name: GauravSubject: Marketing Management

Assignment Status

As On:25/06/2005

Result for this Assignment

Assignment Date 25/06/2005

Number of Correct Questions 35

Number of Skipped Questions 10

Number of Wrong Questions 12

Total Questions attempted 57

Total Marks obtained 78 Out of 100.

Result Pass

23.

1. Gap analysis 1. Misfit with understanding of critical success factors

2. Corporate parenting 2. Some fit and some misfit

Page 784: SCDL - Marketing Management

3. Heartland business 3. Difference between desired and projected performance

4. Ballast business 4. Managing SBU's by a corporate

5. Give the highest priority

6. Fit well but low opportunities

39.

1. Tangible sources 1. Forward communication

2. Intangible sources 2. Capital, machines,raw material

3. Consumer to producer 3. Marketing

4. Customer is the focal point in 4. Selling

5. Backward communication

6. Information, time and technology

40.

1. Inventorycarrying cost

1. It is used to transport petroleum products to refineries.

2. Order processing

cost

2. It is the best quality type of transportation available.

3. Pipe-line 3. It increases as the quantity ordered increases.

4. Air-freight 4. The advantage is speed and flexibility in carrying small loads.

5. It decreases as the quantity ordered increases.

6. The advantage is low cost for heavy and bulky commoditiesthat have relatively a low value in relation to weight.

Page 785: SCDL - Marketing Management

41.

1. Encoding 1. A means by which source communicates the message

2. Decoding 2. Interpreting the message by receiver

3. Noise 3. Consumers are selective in choosing messages they receive

4. Feedback 4. It interferes with communication process

5. Putting meaning to symbols conveyed as messages

6. Communication from receiver to sender

49.

1. Law of demand 1. Price cut causes revenue to decrease

2. Change in demand 2. More or less units are bought despite no change in price

3. Change in quantity

demanded

3. Price cut causes revenue to increase

4. Demand elasticity 4. Effect on price due to change in quantity demanded

and revenue

5. More units are demanded at lower price

6. Increase in quantity demanded due to reduction in

price

50.

Page 786: SCDL - Marketing Management

1. No control over price 1. Unsought products

2. Total control over price 2. Prestige products

3. Direct relationship between price and quality 3. Monopoly

4. Sensitivity to price differential 4. Price awareness

5. Price consciousness

6. Competitive environment

51.

1. Trade discount 1. Given for paying promptly

2. Cumulative quantity

discount

2. Discount percetage increases as the quantity

purchased increases

3. Non-cumulative quantitydiscount

3. Given to induce buyers to place orders in advance of need

4. Cash discount 4. Applies to a single order

5. Reduction in list price to channel menbers

6. Applies to multiple orders

52.

1. Only one seller and no competition permitted legally 1. Oligopoly

2. Few sellers but account for bulk of industry's sales 2. Pure oligopoly

3. Many sellers and buyers and each seller's offering is somewhat

different than others

3. Monopoly

4. Many sellers and buyers and none of them have much effect on

the total demand,supply and product's market price

4. Pure

monopoly

5. Purecompetition

Page 787: SCDL - Marketing Management

6. Monopolistic

53.

1. Objectives 1. Top Management

2. Strategies 2. Middle Management

3. Policies 3. Constraints that limits the alternativesavailable

4. Strategic organisational planning

4. Lower Management

5. How to achieve objectives

6. What is to be accomplished

54.

1. Actual self concept 1. Esteem, Recognition

2. Others self concept 2. Hunger, Thirst

3. Personality 3. Stimulus

4. Biogenetic needs 4. How the person thinks others see him

5. How person views himself

6. Deference, Autonomy

Page 788: SCDL - Marketing Management

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer Question What is product concept?

Correct Answer Detailed version of idea stated in consumer terms

Your Answer Stage in new product development process

Select The Blank Question Concentration on that segment of market which has the maximum number of

people is called ________ Correct Answer Market fallacy

Your Answer Target market

Multiple Choice Multiple Answer Question How does 'structure' reduce internal uncertainity arising out of human

behaviour

Correct Answer Control mechanism , Departmentalisation

Your Answer Forecasting , Control mechanism , Specialisation

Multiple Choice Single Answer Question The traditional approach towards uncertainity is

Correct Answer Binary

Your Answer Binary

Multiple Choice Multiple Answer Question The culture of a company is conveyed through

Correct Answer Rites , Myths , Rituals

Your Answer Rites , Myths , Style

Multiple Choice Single Answer Question It is the most influential primary reference group shaping a buyer's

behaviour

Correct Answer Family

Your Answer Family

Multiple Choice Multiple Answer Question Categories of adopters are

Correct Answer Innovators , Early adopters , Laggards

Your Answer Innovators , Early adopters

True/False

Page 789: SCDL - Marketing Management

Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question Factors affecting demand of a product?

Correct Answer Population , Increase in buying power

Your Answer Increase in buying power , Decrease in buying power , Buyer preferences

Multiple Choice Single Answer Question Recovery stage in business cycle is also called

Correct Answer Upswing

Your Answer Slowdown

Select The Blank Question ________ is a descriptive thought that a person holds about something

Correct Answer Belief

Your Answer Belief

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Sales forecasting , Identifying market trends , MIS formation

True/False Question Style of a company are the patterns of actions taken by members of top

management over a period of time

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Organisations that acquire goods and services that are sold/rented and

supplied to others

Correct Answer Industrial Market

Your Answer Reseller Market

Select The Blank Question Wholesalers and retailers help manufacturer in carrying ________ flow to

final buyers. Correct Answer Title

Page 790: SCDL - Marketing Management

Your Answer Title

Multiple Choice Multiple Answer Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

True/False Question In pure competition many sellers and buyers are there and have major effect

on demand and supply of the product's market price Correct Answer False

Your Answer True

Multiple Choice Single Answer Question The tool used for decision making in 'A range of futures' scenario is

Correct Answer Technology forecasting

Your Answer Analogies and pattern recognition

True/False Question Survey of buyers' intentions technique is comparatively costly and the data

gathered is of questionable value. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question 4p's of of Marketing should be considered in conjunction with

Correct Answer 4C's

Your Answer 4C's

Multiple Choice Multiple Answer Question Features of Question Marks?

Correct Answer High growth , Low share SBUs

Your Answer Low growth , High share SBUs

Match The Following

Question Correct Answer Your Answer

Exclusive Assortment Carrying the line of only one

manufacturer

Carrying the line of only one

manufacturer

Page 791: SCDL - Marketing Management

Open bid Contract awarded to lowest

bidder

Direct negotiation with one or

more companies covering project and terms

Negotiated Contract Direct negotiation with one or more companies covering

project and terms

Contract awarded to lowest bidder

Deep Assortment Carrying a product family in

depth, drawing on manyproducer's output

Carrying a product family in

depth, drawing on manyproducer's output

Multiple Choice Multiple Answer Question Characteristics for effective market segmentation are:

Correct Answer Actionable , Measurable , Accessible

Your Answer Actionable , Measurable , Accessible

Select The Blank Question Low value but bulky products move through________ channels.

Correct Answer Short

Your Answer Long

Multiple Choice Single Answer Question Prosperity stage in business cycle is also called

Correct Answer Boom

Your Answer Upswing

Multiple Choice Multiple Answer Question Learning consists of

Correct Answer Cues , Drives , Response

Your Answer Response , Discrimination

True/False Question Formal planning provides clearer performance standards.

Correct Answer True

Your Answer False

Select The Blank Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

Page 792: SCDL - Marketing Management

True/False Question Marketing channels move products from customers to manufacturer.

Correct Answer False

Your Answer False

True/False Question Change in company's strategy gives rise to problems necessitating a new

structure to be made Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Market means:

Correct Answer People with desires , People with willingness and ability to buy , Peoplebecome customer as they are authorised to buy

Your Answer People with desires , People with willingness to buy , People with willingnessand ability to buy

Select The Blank Question ________ is a broad plan of action for using an organisation's resources to

accomplish a objective

Correct Answer Strategy

Your Answer Mission

True/False Question Changes in consumer's buying patterns affects channel's horizontal and

vertical dimensions. Correct Answer True

Your Answer True

Select The Blank Question Few large buyers do maximum purchasing in ________

Correct Answer Industrial market

Your Answer Industrial market

Select The Blank Question ________ is some characteristic of people in the market that helps in

dividing it.

Correct Answer Factor

Your Answer Segment

Match The Following

Question Correct Answer Your Answer

Page 793: SCDL - Marketing Management

Wide market coverage is

achieved.

Intensive distribution. Exclusive

Helps in the process of

matching demand and supply.

Marketing channel Marketing channel

No intermediaries between

producer and consumer.

Direct channel Direct channel

Combining two or more levels

of a channel under one participant's control.

Vertical integration Vertical integration

Multiple Choice Multiple Answer Question Income,occupation,education, age,marital status are factors of which type of

segmentation?

Correct Answer Geographic , Demographic

Your Answer Demographic , Psychographic

Multiple Choice Single Answer Question Decline in buying power due to price levels rising more rapidly than income is

called Correct Answer Inflation

Your Answer Inflation

Select The Blank Question ________ are difficult to change

Correct Answer Attitudes

Your Answer Habits

Select The Blank Question ________ is a bundle of physical, chemical and/or intangible attributes that

has the potential of satisfying customer wants.

Correct Answer Product

Your Answer Product mix

True/False Question Demand for industrial goods fluctuate more than consumer demand

Correct Answer True

Your Answer False

Multiple Choice Single Answer Question The output of Stimulus Response Model is

Correct Answer Product decision

Your Answer Rsponse

Page 794: SCDL - Marketing Management

Multiple Choice Single Answer Question It is the process of influencing one's behaviour by sharing ideas, feelings and

information.

Correct Answer Communication

Your Answer Promotion

Multiple Choice Multiple Answer Question Shorter distribution channel results in

Correct Answer Reduced costs , Limited market coverage

Your Answer Reduced costs , Limited market coverage

True/False Question In negotiated contracts, the bid selected by buyer is not necessarily the

lowest

Correct Answer True

Your Answer True

Select The Blank Question Market ________ is more prevalent than Mass marketing

Correct Answer Segmentation

Your Answer Targeting

Multiple Choice Single Answer Question It is is the data which has been converted to a useful form for decision

making Correct Answer Information

Your Answer Primary data

Page 795: SCDL - Marketing Management

MM assgn :32: Grace

Multiple Choice Single Answer Question It is the most influential primary reference group shaping a buyer's behaviour

Correct Answer Family

Your Answer Family

True/False Question High level of public scrutiny tends to make Govt. decisions slow.

Correct Answer True

Your Answer True

True/False Question Product concept testing through physical presentation increase the reliability of test.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Which is the products that potential customers do not know about it or they do not want

yet.

Correct Answer Unsought

Your Answer Unsought

Multiple Choice Single Answer Question Doctor's services in an emergency are called which type of products?

Correct Answer Unsought

Your Answer Speciality

True/False Question "Promotion" is considered in conjunction with "Convenience" .

Correct Answer False

Your Answer True

Select The Blank Question Demographic, cultural, political, natural etc combine to form ________ environment.

Correct Answer Macro

Your Answer Macro

Multiple Choice Multiple Answer

Page 796: SCDL - Marketing Management

Question The micro-environment consists of following components:

Correct Answer Marketing intermediaries , Customers , Competitors

Your Answer External environment of the company , Customers , Competitors

Multiple Choice Multiple Answer Question Uses of Market research are:

Correct Answer Advertising effectiveness , Sales forecasting , Identifying market trends

Your Answer Sales forecasting , Identifying market trends

Select The Blank Question The research objectives are stated as ________ to be tested

Correct Answer Hypothesis

Your Answer Hypothesis

True/False Question The key to successful new product introduction lies in a systems approach.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The participants in a communication process are :

Correct Answer Recipient , Source

Your Answer Source , Recipient

Multiple Choice Multiple Answer Question Beliefs are based on

Correct Answer Knowledge , Opinion , Faith

Your Answer Practicality , Opinion , Faith

Multiple Choice Single Answer Question Source credibility is :

Correct Answer Receiver's perception regarding belief on sender.

Your Answer Receiver's perception regarding belief on sender.

Multiple Choice Single Answer Question The output of Stimulus Response Model is

Correct Answer Product decision

Page 797: SCDL - Marketing Management

Your Answer Product

True/False Question "Idea screening" stage reduces the number of ideas based on company's criteria.

Correct Answer True

Your Answer True

Select The Blank Question Toffees and chocolates, magazines etc are examples of ________ products

Correct Answer Impulse

Your Answer Impulse

True/False Question After sales service is provided in a customer orirnted firm

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Product characteristics that influence channel selection are

Correct Answer Complexity , Perishability , Weight

Your Answer Complexity , Perishability , Weight

Multiple Choice Multiple Answer Question What are variable costs?

Correct Answer Material , Labour

Your Answer Material , Labour

Select The Blank Question Advertising, packaging etc. are the elements in ________ mix.

Correct Answer Promotion

Your Answer Promotion

True/False Question Storage helps firms balance supply and demand.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer

Page 798: SCDL - Marketing Management

Question What are fixed costs?

Correct Answer Office rent , Insurance , Generator back up

Your Answer Office rent , Insurance

Select The Blank Question ________ is seen as an integral process that converts materials into goods

Correct Answer Systems

Your Answer Systems

Select The Blank Question ________ research involves using past experiences to find solutions to marketing

problems Correct Answer Historical

Your Answer Historical

Select The Blank Question A change in quantity demanded of a product is caused by a change in its ________.

Correct Answer Price

Your Answer Price

Multiple Choice Single Answer Question D in AIDA stands for :

Correct Answer Desire

Your Answer Desire

True/False Question The demand for necessities tends to be more price elastic than the demand for luxury

products.

Correct Answer False

Your Answer False

Match The Following

Question Correct Answer Your Answer

Cash discount Given for paying promptly Given for paying promptly

Trade discount Reduction in list price to channelmenbers

Reduction in list price to channelmenbers

Cumulative quantity discount Discount percetage increases as the quantity purchased increases

Applies to multiple orders

Non-cumulative quantity discount Applies to a single order Given to induce buyers to placeorders in advance of need

Page 799: SCDL - Marketing Management

Multiple Choice Multiple Answer Question Forecasting methods for existing products are

Correct Answer Simple trend analysis , Time series analysis , Correlation method

Your Answer Simple trend analysis , Correlation method , Market tests

Multiple Choice Multiple Answer Question Types of product classification

Correct Answer Consumables , Durables , Services

Your Answer Consumables , Durables , Emergency

Select The Blank Question ________ is a part of the company that has a separate mission and objectives

Correct Answer SBU

Your Answer SBU

Multiple Choice Single Answer Question Consumerism emerged in which era of Marketing?

Correct Answer Sales

Your Answer Sales

Multiple Choice Multiple Answer Question What is break down approach

Correct Answer Sales potential varies with country's general level of economic activity , Market and sales potential is based on economic forecast , Number of units that a buyer buys is

multiplied by the total number of potential buyers in that territory to arrive at total sales

Your Answer Sales potential varies with country's general level of economic activity , Market and

sales potential is based on economic forecast , Number of units that a buyer buys ismultiplied by the total number of potential buyers in that territory to arrive at total

sales

Multiple Choice Single Answer Question In which phase of production era, the producer and consumer are the same ?

Correct Answer Subsistence

Your Answer Subsistence

True/False Question Experimental research involves obtaining data from respondents in person, mail or by

phone Correct Answer False

Page 800: SCDL - Marketing Management

Your Answer False

Multiple Choice Single Answer Question An example of Want is :

Correct Answer Continental food

Your Answer Continental food

Multiple Choice Multiple Answer Question When is demand inelastic?

Correct Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Your Answer Price cut causes revenue to decrease , Price rise causes revenue to increase

Multiple Choice Single Answer Question The price cut causes large increase in quantity sold and price rise results in fall in

quantity sold. This demand is called Correct Answer Price elastic

Your Answer Price elastic

Match The Following

Question Correct Answer Your Answer

Product related consumercharacteristics

Brand loyalty, Type of usage Social class, Buying power

Demographic Age, Sex Age, Sex

Psychographic Social class, Lifestyle Brand loyalty, Type of usage

Geographic variables City, Region City, Region

Select The Blank Question ________ is a bundle of physical, chemical and/or intangible attributes that has the

potential of satisfying customer wants.

Correct Answer Product

Your Answer Product

Multiple Choice Single Answer Question Product classification is based on

Correct Answer Buyer behaviour

Your Answer Price difference

Multiple Choice Multiple Answer Question Commercial sources have following sources