Saudi Arabia Managed Hosting Solutions

WHY MANAGED HOSTING?time: • less time spent worrying about engineeringdetails; more time spent on building applications

cost: • IT personnel focused on generating revenue; notpatching servers, handling downtime or dealing withlegacy software upgrades

customised:• every customer is different. Tailored SLAscombine with high performance technology to meet yourbusiness goals. Pick and choose your options

• support: RH-tal 24-hour / 365 days per yearcustomer support protects your server andapplications. Our engineers are highly qualified

Leverage the power of a cloud or dedicated server without the hassle of managing the day-to-day complexity. We call this Managed Hosting.Focus on generating revenue for your business without worrying about upgrades, patches or security intrusions. Customized SLAs and round-the-clock support cocoon your servers and free up your time. Mix and match options to reduce technical overhead and make your enterprise more agile.

WHAT IS MANAGED HOSTING?Managed Hosting has all the advantages of a cloud or dedicated server but without the hassle of having to manage and maintain the operating system and other services.

Think of it as having your own full time technical resource available to address any issues that may arise, update applications, do the necessary security patching and monitor the server to ensure it is always up.

MANAGED HOSTING SOLUTIONS

RackHigh provide us with the stability and resources that we require and expect from a hosting company, allowing us to concentrate on our core business, secure in the knowledge that our website is in the very safest of hands.

We know that RackHigh’s managed hosting can cope with exceptional demands and we are proud to have them as our server hosting partner for the Offshore sailing challenges team.

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CLOUD OR DEDICATEDSERVERS

For more information call+1855 547 1363Or visit www.rackhigh.com

customisation, you may also benefit from ‘auto fixes’ by one of our engineers based on an incoming system alert.

UpDATES AND pATcHING

We offer 100% commitment to keeping all your Windows or Linux server software updated and current. With the RackHigh managed updates and patching you can rest-assured that your server will always have the latest security updated applied.

SEcUrITy AUDIT

Security audit is available on request by the customer and will look at all open server ports and deliver a report. This does not include “pen testing” or application security testing. We are ISO 9001 and German IT certified so we are adept at monitoring, testing and fixing any discovered vulnerability.

MANAGED SUppOrT

You may not have the support staff but we do: 24 hours per day, 365 days per year. Managed Support is our 24/7 on-call remote hands and systems administration service that includes trouble-shooting, upgrading, software installation and other features.

prOAcTIvE MONITOrING

Our technical team will monitor a set number of services on your server 24 hours a day. Should your server or any of the managed services become unavailable we will immediately take steps rectify the situation.

EvENT NOTIfIcATION

An advanced server monitoring system provides regular health, traffic and warning alerts within the managed hosting platform. Depending on your level of

cuSTOM SErvIcE LEvEL AGrEEMENTSimplicity meets power with the ability to customize and tailor our Service Level Agreements, which extend the scope of our Advanced or Proactive Support Contracts. Along with your specific terms & conditions select one or more services listed below:

ABOuT uSRackHigh specialises in high availability managed hosting for mission critical websites and applications. Since 2013 we have worked with organisations from a variety of industries and backgrounds to build custom hosting solutions that meets their unique business requirements with absolute precision.

TEcHNOLOGy AND INfrASTrUcTUrE

We’ve invested significantly in our dedicated network infrastructure, and our state-of-the-art IP network. We operate Tier 4 datacentres that deliver top security and reliability, and our 40 Gigabit network brings a level of bandwidth capacity that few hosting companies can equal.

RH-TAL SUppOrT

Our team of experts take care of the technology so that your staff can get on with delivering your business. You have a dedicated, technically qualified, account director plus access to a team of on-call engineers to provide answers when you need them.

AccrEDITATIONS

We hold ourselves to a high standard and retain accreditations from leading industry bodies. We hold ISO 9001 and German TUV qualifications and ITIL certifications for project management, so we can deliver confidently on complex migration and implementation projects.