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Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010
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Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Mar 29, 2015

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Page 1: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Satisfaction with the quality of the sporting experience survey(SQSE 2)

Results for:Swimming

June 2010

Page 2: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

2

Survey information

Background to the SQSE survey:

•Understanding and measuring the quality of experience is a crucial element of the Sport England Strategy 2008-11 and

is central to Sport England’s commitment to develop a world-leading community sport system.

•Within the ‘sustain’ element of Sport England’s strategy, the key outcome measure is to achieve a quantifiable increase

in people’s satisfaction with their experience of sport.

•The Sustain outcome is concerned with keeping people engaged in sport and has the central notion that people’s

continued engagement in sports is driven by the fact that they enjoy taking part and that this enjoyment is in turn impacted

significantly by the quality of the sporting experience.

•The SQSE survey provides a statistically robust measure of satisfaction with the quality of the sporting experience by

individual sport, as a basis for tracking the achievement of targets for each sport.

•This research provides a detailed picture of what is important to people when they participate in sport, and satisfaction

with their sporting experience, across 46 sports.

•This is the second year of the study allowing for each sport to monitor their performance over the last 12 months.

•The development of this research has been informed by consultation with the national governing bodies of sport

(NGBs), a literature review on previous studies in this area, scoping work undertaken by Ipsos MORI, and qualitative

research by the Henley Centre. Prior to the survey being conducted, a full pilot and cognitive testing was also undertaken.

Page 3: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

3

Survey information

•The results for Swimming, for the three engagement levels: general participants, members of affiliated clubs and

members of the talent pool.

•An overall satisfaction score, importance and satisfaction with each of the sporting domains, as well as a more detailed

understanding of satisfaction within each domain.

•The importance results shown in this pack have been held at 2009 levels throughout.

•An overall satisfaction score for all sports combined (an aggregated score across all 46 sports).

•Comparative satisfaction scores from the 2009 study.

•In total 1515 people (age 14 and over) from Swimming took part in the survey; 1026 general participants, 320 affiliated

club members and 169 talent pool members.

•The overall score for Swimming is weighted to reflect the number of people taking part in each of the engagement levels

(general participants, club member, talent pool). This leads to an effective base size of 1095 for statistical considerations.

(See the information guide for more information on the weighting process).

•The score for all sports combined (an aggregated satisfaction score across all the 46 sports) is weighted to reflect the

numbers of people taking part in each of the 46 sports.

•All satisfaction and importance scores exclude people who have said ‘Don’t know’ for that specific question. This will

lead to a small fluctuation in sample sizes per question (usually less than 10%)

This slide pack provides

Data considerations

Further information on the survey (rationale, methodology, weighting etc) can be found in the attached information guide.

Page 4: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Contents page

Survey information

Key findings

Key Driver analysis

Detailed findings

Additional data

Swimming specific questions

2

5

14

19

72

82

Page 5: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

5

Key findings for Swimming

Page 6: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

6

2010 satisfaction scores

2010 scores: overall satisfaction scores across all sports

2009 Baseline and 2010 scores:Overall General participants Affiliated club members Talent pool

2010 2009 2010 2009 2010 2009 2010 2009

Swimming

All sports

74.8

76.5

74.7

76.2

77.8

78.0

80.1

79.7

79.1

80

79.0

79.8

81.0

81.2

n/a

82.2

Below is an overview of the results for Swimming. This shows 2010 scores for each engagement level for your sport as well as across all sports. Included in each case is a comparison with 2009 scores. (For more information on how the scores were calculated, please see the accompanying information guide).

2010 scores: overall satisfaction scores across all sports

Average satisfaction score for all sports (76.5%)

66.1

82.5

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Page 7: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

7

2010 and 2009 baseline satisfaction scores

2010 scores: overall satisfaction scores across all sports (with 2009 comparison scores)

Average satisfaction score All sports 2010 (76.5%)

Gym

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Page 8: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

8

Overview of domains for Swimming

All respondents General participant Affiliated club members

Talent Pool

Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp

Performance 7.3 7.6 7.4 7.3 7.6 7.3 7.6 7.9 8.4 7.6 - -

Exertion & fitness 7.9 8.3 8.7 7.9 8.3 8.7 8.3 8.7 9.2 8.8 - -

Release & diversion

7.9 8.2 8.3 7.9 8.2 8.3 8.4 8.7 8.9 8.5 - -

Social aspects 7.6 7.9 7.8 7.6 7.9 7.8 8.3 8.7 8.1 8.7 - -

People & staff 7.4 7.8 8.3 7.4 7.8 8.3 8.0 8.3 8.8 8.2 - -

Ease of participating

7.1 7.6 8.6 7.1 7.6 8.6 7.3 7.6 8.7 6.9 - -

Facilities & playing

environment

7.1 7.7 8.4 7.1 7.7 8.4 6.6 6.9 8.2 7.1 - -

Coaching 6.9 7.1 7.4 6.9 7.1 7.2 7.4 7.6 8.9 7.9 - -

Officials 7.4 7.8 7.9 7.3 7.7 7.8 8.1 8.4 9.1 8.2 - -

Value for money 7.1 7.4 8.3 7.1 7.4 8.3 7.3 7.5 8.3 6.2 - -

Scores shown are satisfaction and importance out of 10 for the

domains at an overall level

Page 9: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

9

Overview of domains for all sports

All respondents General participant Affiliated club members

Talent Pool

Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp

Performance 7.3 7.7 7.8 7.3 7.6 7.7 7.6 7.9 8.3 7.5 7.8 9.2

Exertion & fitness 8.0 8.2 8.5 8.0 8.2 8.6 7.9 8.2 8.5 8.4 8.8 9.3

Release & diversion

8.2 8.5 8.5 8.2 8.4 8.4 8.4 8.7 8.7 8.6 8.8 9.2

Social aspects 7.9 8.2 7.9 7.8 8.1 7.8 8.4 8.6 8.4 8.6 8.8 8.7

People & staff 7.7 8.0 8.3 7.6 7.9 8.2 8.0 8.3 8.8 8.2 8.4 9.0

Ease of participating

7.5 7.9 8.4 7.5 7.9 8.4 7.7 8.1 8.5 7.2 7.5 8.8

Facilities & playing

environment

7.1 7.6 8.1 7.1 7.6 8.1 7.1 7.5 8.1 7.5 7.7 8.4

Coaching 7.1 7.4 8.0 7.0 7.3 7.8 7.4 7.6 8.5 8.2 8.4 9.5

Officials 7.3 7.6 8.3 7.3 7.6 8.1 7.3 7.6 9.0 7.9 8.2 9.4

Value for money 7.2 7.6 8.2 7.2 7.5 8.2 7.4 7.8 8.4 6.8 7.2 8.9

Scores shown are satisfaction and importance out of 10 for the

domains at an overall level

Page 10: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

10

1

4

7

10

Coaching

People and staff involved in organising sport

Social aspects

Exertion and fitness

Opportunities to improve overall performance

Release and diversion from everyday lifeOfficials

Ease of participating in sport

Facilities and playing environment

Importance and satisfaction within domains for Swimming - all respondents

Value for money

Excluding don’t know responses

Average importance and satisfaction scores out of 10 for each domain Importance Satisfaction

Page 11: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

11

1

4

7

10

Coaching

People and staff involved in organising sport

Social aspects

Exertion and fitness

Opportunities to improve overall performance

Release and diversion from everyday lifeOfficials

Ease of participating in sport

Facilities and playing environment

Importance and satisfaction within domains for Swimming - general participant

Value for money

Excluding don’t know responses

Average importance and satisfaction scores out of 10 for each domain Importance Satisfaction

Page 12: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

12

1

4

7

10

Coaching

People and staff involved in organising sport

Social aspects

Exertion and fitness

Opportunities to improve overall performance

Release and diversion from everyday lifeOfficials

Ease of participating in sport

Facilities and playing environment

Importance and satisfaction within domains for Swimming - club member

Value for money

Excluding don’t know responses

Average importance and satisfaction scores out of 10 for each domain Importance Satisfaction

Page 13: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

13

1

4

7

10

Coaching

People and staff involved in organising sport

Social aspects

Exertion and fitness

Opportunities to improve overall performance

Release and diversion from everyday lifeOfficials

Ease of participating in sport

Facilities and playing environment

Importance and satisfaction within domains for Swimming - talent pool

Value for money

Excluding don’t know responses

Average importance and satisfaction scores out of 10 for each domain Importance Satisfaction

Page 14: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

14

Identification of the factors that are most likely to drive satisfaction in Swimming based on statistical modelling of ‘derived importance’

Page 15: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Derived importance

The next slide places the domains in order of importance for Swimming. The key drivers for each of the top 6 domains* are shown within the relevant section of the report. This is based on statistical modelling of all the responses to the survey and may differ from results presented in previous slides which focus on the importance as stated by respondents (stated importance).

By taking into account the relationship between all the aspects of satisfaction, this analysis of ‘derived importance’ provides a more detailed and comprehensive analysis of the factors which will drive satisfaction. See the information guide for more detail on how and why this analysis is done.

*The key drivers are shown for domains that have a high or medium impact on overall satisfaction.

Page 16: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Top domains to focus on (based on statistical analysis)

Facilities and playing environment

Exertion and fitness

Release and diversion

Performance

Social aspects

People and staff

Coaching

Value for money

Officials

Ease of participating

Domains which have the most impact on overall satisfaction with Swimming

Domains which have the least impact on overall satisfaction with Swimming

KEY

Medium impact areas

High impact areas

Low impact areas

Page 17: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

17

Strategic priority analysis – stated and derived importance

The next chart maps the scores for each domain for stated and derived importance mapped against each other. This highlights which domains should be a strategic priority – with each of the domains falling into one of four quadrants:

Drivers: There will likely be overlap between stated and derived importance factors – these are the ones which should be prioritised.

Hidden opportunities: Those that are high on derived but low on stated importance are the hidden opportunities which could potentially have a large effect of overall satisfaction.

Minimum requirements: Those that are high on stated importance and low on derived importance are the real hygiene factors

Marginals: Those with low importance on both measures (stated and derived importance) can be seen as least important for driving action.

Page 18: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Strategic priority analysis

LOLO

HI

HI

Stated importance (Low to high)

DRIVERS

MINIMUM REQUIREMENTS

HIDDEN OPPORTUNITIES

MARGINALS

Deri

ved im

port

an

ce –

low

to h

igh

Social aspects

Facilities

Coaching

Ease of participating

Release and diversion Performance

Officials Value for money

Exertion and fitness

People and staff

Page 19: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

19

Detailed findings for each domain

Page 20: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

20

Domain: Opportunities to improve overall performance

Page 21: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Top areas to focus on: Opportunities to improve performance

KEY

Medium impact areas

High impact areas

Low impact areas

Attributes which have the most impact on overall satisfaction with the domain Swimming

Attributes which have the least impact on overall satisfaction with the domain Swimming

That I performed at a standard that I expected of myself

The opportunities I had to progress and improve in my sport

The opportunities I had to learn, practice and develop skills in my sport

The feeling that I was participating at the right standard for me

The recognition I received from others when I performed well in my sport

The opportunities I had to compete at a level that suited my abilities

The opportunities I had to take part in competitions/events in my local area

The opportunities the sport gave me to improve my physical condition so that I could perform better in my sport

The level of access I had to appropriate sports science support to improve/maintain my performance

That the culture within my sport encourages sporting excellence

A clear understanding of performance standards within the talent pathway for my sport

A clear understanding of progression levels within the talent pathway for my sport

The opportunities I had to improve my mental/psychological approach so that I could perform better in my sport

The level of access I had to appropriate sports medicine support to prevent, treat, and recover from injuries

Page 22: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

22

A clear understanding of progression levels within the

talent pathway for my sport **

A clear understanding of performance standards within the

talent pathway for my sport **

The level of access I had to appropriate sports science

support to improve/maintain my performance**

The level of access I had to appropriate sports medicine support to prevent, treat, and

recover from injuries**

The opportunities I had to improve my mental/psychological

approach so that I could perform better in my sport**

The opportunities the sport gave me to improve my physical

condition so that I could perform better in my sport**

That the culture within my sport encourages sporting excellence**

The feeling that I was participating at the right standard

for me*

The opportunities I had to take part in competitions in my local

area

That I performed at a standard that I expected of myself

The opportunities I had to compete at a level that suited my

abilities

The opportunities I had to progress and improve in my sport

The recognition I received from others when I performed well in

my sport

The opportunities I had to learn, practice and develop skills in my

sport

1

4

7

10

Importance and satisfaction of domains:Opportunities to improve overall performance

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Page 23: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

23

16

24

70

29 30

6

3 3

4

30 30

28

38 38

61

72 74

151

4 3

10

12

14 14

33

28

10 9

4260

20 217 1

5 5

65

36 36

34

27

39 3853

67

That I performed at a standard that I expected

of myself

Key: % of respondents on a scale of 1-10 rating:

Base

Satisfaction with opportunities to improve overall performance

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

That the culture within my sport encourages sporting excellence**

The opportunities I had to take part in

competitions in my local area

The feeling that I was participating at the right

standard for me*

Partic-ipant

Club member

Talent Pool

All Partic-ipant

Club member

Talent Pool

All

1489 1006 317 166 1469 983 318 168 1316 996 320 n/a n/a n/a n/a 162

Not applicable

Page 24: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

24

58 60

12

2 2

8

4

19 18

25

14

21 19

55

83

37 38

5

7

75

29 29

34

22

27 26

53

73

7

37 38

6

6 6

84

29 29

32

24

28 27

55

73

66 68

151

4 4

4

8

15 14

33

26

15 14

47

66

Key: % of respondents on a scale of 1-10 rating:

Satisfaction with opportunities to improve overall performance

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1479 991 319 169

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1488 1001 318 169

Partic-ipant

Club member

Talent Pool

All

1483 995 319 169

Partic-ipant

Club member

Talent Pool

All

1483 995 320 168

The opportunities I had to learn, practice and develop skills in my

sport

The recognition I received from others

when I performed well in my sport

The opportunities I had to progress and improve in my sport

The opportunities I had to compete at a level

that suited my abilities

Not applicable

Base

Page 25: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

25

9

28

32

32

3

26

37

35

1

22

32

46

4

20

76

Key: % of respondents on a scale of 1-10 rating:

Base

Satisfaction with opportunities to improve overall performance

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

Top 8-10 Middle 5-7 Bottom 1-4

The level of access I had to appropriate sports science

support to improve/maintain my performance (e.g. sports

psychology, sports physiology, sports biomechanics and/or

nutrition)**

The level of access I had to appropriate sports medicine support to prevent, treat, and

recover from injuries**

The opportunities the sport gave me to

improve my physical condition so that I could

perform better in my sport**

The opportunities I had to improve my

mental/psychological approach so that I could

perform better in my sport**

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 167

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 162

Partic-ipant

Club member

Talent Pool

All Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 164 n/a n/a n/a 161

Not applicable

Page 26: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

26

Taking everything about opportunities to improve

your performance into account, how satisfied

would you say you are with this aspect of your sport?

6

31

63

8

26

66

8 8 8 5

46 4639

33

46 4554

62

Key: % of respondents on a scale of 1-10 rating:

Base

Satisfaction with opportunities to improve overall performance

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1311 831 313 167

Top 8-10 Middle 5-7 Bottom 1-4 Not applicable

A clear understanding of progression levels

within the talent pathway for my sport **

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 163

A clear understanding of performance standards

within the talent pathway for my sport **

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 163

Page 27: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

27

Domain: Exertion and Fitness

Page 28: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Top areas to focus on: Exertion and fitness

The opportunities to get the levels of physical exertion from my sport that were right for me

KEY

Medium impact areas

High impact areas

Low impact areas

The sport's contribution to my overall health

The opportunities to improve my fitness levels by participating in my sport

Attributes which have the most impact on overall satisfaction with the domain Swimming

Attributes which have the least impact on overall satisfaction with the domain Swimming

Page 29: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

29

The sport’s contribution to my overall health The opportunities to

improve my fitness levels by participating in my sport

The opportunities to get the levels of physical

exertion from my sport that were right for me

1

4

7

10

Importance and satisfaction of domains:Exertion and fitness

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Page 30: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

30

Taking everything about exertion and fitness in

your sport into account, how satisfied would you

say you are with this aspect of your sport?

3 3 4 1

30 3019

12

67 6678

87

2 2 23 3 1 1

30 3119

14

65 6578 85

2 2 25 5 4 2

32 3323

9

61 6071

89

4 4 24 4 5 2

33 3324

13

59 5969

85

Key: % of respondents on a scale of 1-10 rating:

Base

Satisfaction with exertion and fitness

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1490 1007 317 166

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1502 1014 319 169

Partic-ipant

Club member

Talent Pool

All

1498 1015 318 165

Partic-ipant

Club member

Talent Pool

All

1486 1004 316 166

The opportunities to get the levels of physical

exertion from the sport that was right for me

The opportunities to improve my fitness

levels participating in my sport

The sport’s contribution to my

overall health

Not applicable

Page 31: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

31

Domain: Release and Diversion

Page 32: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Top areas to focus on: Release and diversion

KEY

Medium impact areas

High impact areas

Low impact areas

The opportunities the sport gave me to relieve stress, unwind and get away from my everyday routine

Feeling better about myself having taken part in my sport

The buzz/sense of exhilaration I got from doing my sport

The opportunities I had to challenge myself through my sport

Attributes which have the most impact on overall satisfaction with the domain Swimming

Attributes which have the least impact on overall satisfaction with the domain Swimming

Page 33: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

33

The buzz/sense of exhilaration I got from

doing my sport

The opportunities I had to challenge myself through

my sport

The opportunities the sport gave me to relieve stress,

unwind and get away from my everyday routine

Feeling better about myself having taken part in my

sport1

4

7

10

Importance and satisfaction of domains:Release and diversion from everyday life

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Page 34: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

34

5 5 14 4

2 1

37 37

2313

54 53

7486

2 2 12 2 2 2

27 2717 13

69 6881 85

3 3 3 12 2 5 7

29 29 1625

66 6676

67

11 112

5 5

4 1

36 37

25

15

48 47

6984

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1498 1013 320 165

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1500 1014 318 168

Partic-ipant

Club member

Talent Pool

All

1498 1010 320 168

Partic-ipant

Club member

Talent Pool

All

1491 1002 320 169

Satisfaction with release and diversion from everyday life

The opportunities the sport gave me to relieve stress, unwind and get away from my everyday

routine

Feeling better about myself having taken part

in my sport

The buzz/sense of exhilaration I got from

doing my sport

The opportunities I had to challenge myself through my sport

Not applicable

Page 35: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

35

2 2 1 3

28 2822 19

70 70 77 78

Taking everything about release and diversion from everyday life into account, how satisfied would you

say you are with this aspect of your sport?

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1482 999 316 167

Top 8-10 Middle 5-7 Bottom 1-4

Satisfaction with release and diversion from everyday life

Not applicable

Page 36: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

36

Domain: Social Aspects

Page 37: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Top areas to focus on: Social aspects

KEY

Medium impact areas

High impact areas

Low impact areas

That I could participate in my sport in an environment that was not threatening or intimidating

The opportunities for me to socialise through my sport

That I could participate in my sport without feeling embarrassed or awkward

That I could participate in my sport with people who respect the rules and spirit of the sport

The opportunities the sport gave me to feel part of a wider group or team

That I could participate in my sport in a way that respects my cultural and/or religious beliefs

Attributes which have the most impact on overall satisfaction with the domain Swimming

Attributes which have the least impact on overall satisfaction with the domain Swimming

Page 38: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

38

That I could participate in my sport in an environment that was not threatening or

intimidating

That I could participate in my sport with people who respect the rules and spirit

of the sport

That I could participate in my sport in a way that

respects my cultural and/or religious beliefs

That I could participate in my sport without feeling

embarrassed or awkward

The opportunities the sport gave me to feel part of a

wider group or team

The opportunities for me to socialise through my sport

1

4

7

10

Importance and satisfaction of domains:Social Aspects

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Page 39: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

39

48 48 4130

1 11

18 18

10

9

33 3348

60

7 8 3 1

5 53 2

32 33

2015

56 55

7582

48 50

3

8 8

52

23 23

25

13

21 19

67

85

28 29

4 1

7 8

72

32 32

31

18

33 32

58

80

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1466 980 319 167

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1474 987 319 168

Partic-ipant

Club member

Talent Pool

All

1498 1012 317 169

Partic-ipant

Club member

Talent Pool

All

1460 987 315 158

Satisfaction with social aspects

The opportunities for me to socialise through my

sport

The opportunities the sport gave me to feel

part of a wider group or team

That I could participate in my sport without feeling embarrassed or awkward

That I could participate in my sport in a way that respects my cultural

and/or religious beliefs

Not applicable

Page 40: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

40

Taking everything about social aspects into

account, how satisfied would you say you are with this aspect of your

sport?

5 5 4 1

41 4229

15

53 5368

83

8 8 3 23 3

3 2

29 30

2010

60 5974

86

30 31

3 1

4 4

3 2

29 29

2414

37 36

7183

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1467 981 319 167

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1499 1012 318 169

Partic-ipant

Club member

Talent Pool

All

1437 950 318 169

Satisfaction with social aspects

That I could participate in my sport with people who respect the rules and spirit of the sport

That I could participate in my sport in an

environment that was not threatening or intimidating

Not applicable

Page 41: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

41

Domain: People and staff involved in organising your sport

Page 42: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

42

How welcome I was made to feel by the people who organise or run my sport

The attitude towards families and young people

in my sport

The competence of the paid professional staff I

came into contact with in my sport

The competence and commitment of the

volunteers I came into contact with in my sport

How welcoming the people were at the places in which

I took part in my sport

1

4

7

10

Importance and satisfaction of domains:People and staff involved in organising your sport

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Page 43: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

43

28 28

102

5 5

7

1

28 28

34

21

39 3949

75

58 60

5 1

2 2

32

18 18

1918

23 21

73 79

32 33

3 1

4 4

51

27 27

2828

37 36

64 71

10 102

6 7

4 1

37 37

3334

46 4661 65

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1501 1015 317 169

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1485 1001 317 167

Partic-ipant

Club member

Talent Pool

All

1459 976 315 168

Partic-ipant

Club member

Talent Pool

All

1473 996 314 163

How welcoming the people were at the

places in which I took part in my sport

How welcome I was made to feel by the

people who organise or run my sport

The competence and commitment of the

volunteers I came into contact with in my sport

Satisfaction with people and staff involved in organising your sport

The competence of the paid professional staff

I came into contact with in my sport

Not applicable

Page 44: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

44

Taking everything about people and staff

involved in organising your sport into account, how satisfied would you

say you are with this aspect of your sport?

5 5 3

40 4132

29

55 5465 71

25 2512

1

3 3

3

2

31 31

26

31

41 40

59 65

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1415 953 300 162

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1408 925 316 167

Satisfaction with people and staff involved in organising your sport

The attitude towards families and young people in my sport

Not applicable

Page 45: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

45

Domain: Ease of participating in your sport

Page 46: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Top areas to focus on: Ease of participating

Being able to participate/compete in my sport at a time that was convenient to me

KEY

Medium impact areas

High impact areas

Low impact areas

Being able to take part in my sport at places that were not overcrowded

The ease with which I could balance my sporting, work, family or education commitments

The time it took me to get to the places where I participated/compete in my sport

Being able to take part in my sport without being interrupted or disturbed by other sports participants

Being able to take part in my sport without being interrupted or disturbed by members of the public

The ease of making a booking when I participated in my sport e.g. booking a facility or sporting venue

The commitment and punctuality of other people within my sport

Being able to train in my sport at a time that was convenient to me

The time it took me to get to the places where I train or receive coaching in my sport

Attributes which have the most impact on overall satisfaction with the domain Swimming

Attributes which have the least impact on overall satisfaction with the domain Swimming

Page 47: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

47

The time it took me to get to the places where I train or

receive coaching in my sport**

Being able to train in my sport at a time that was

convenient to me **

The commitment and punctuality of other people

within my sport*

Being able to take part in my sport at places that were not overcrowded

Being able to take part in my sport without being

interrupted or disturbed by members of the public

Being able to take part in my sport without being

interrupted or disturbed by other sports participants

The time it took me to get to the places where I

participated/compete in my sport

Being able to participate/compete in my

sport at a time that was convenient to me

The ease of making a booking when I

participated in my sport (e.g. booking a facility or

sporting venue)

The ease with which I could balance my sporting, work, family or education

commitments

1

4

7

10

Importance and satisfaction of domains:Ease of participating in your sport

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Page 48: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

48

45 4553 51

4 4

7 719 19

17 16

32 3323 26

5 5 2 18 8 10

26

34 34 34

38

53 54 54

35

3 3 2 413 13 20 14

33 3333 40

51 51 45 42

8 8 5

13 13 17 24

36 35 3749

43 44 4128

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1504 1017 320 167

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1478 1012 317 149

Partic-ipant

Club member

Talent Pool

All

1508 1021 320 167

Satisfaction with ease of participating in your sport

The ease with which I could balance my

sporting, work, family or education commitments

The ease of making a booking when I

participated in my sport (e.g. booking a facility or

sporting venue)

Being able to compete/participate in my sport at a time that was convenient to me

Not applicable

The time it took me to get to the places where I participated/compete in

my sport

Partic-ipant

Club member

Talent Pool

All

1507 1020 320 167

Page 49: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

49

58 60

8

2 2

4

19 18

29

21 20

59

4 4 3 1

16 16 13 10

41 4234

32

39 3850 56

15 156 4

13 1314

7

35 36

2227

36 36

58 62

9 9 6 2

13 149

3

40 40

2530

37 37

60 64

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1506 1018 319 169

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1508 1020 320 168

Partic-ipant

Club member

Talent Pool

All

1507 1020 320 167

Satisfaction with ease of participating in your sport

Being able to take part in my sport without being interrupted or disturbed

by other sports participants

Being able to take part in my sport without being interrupted or

disturbed by members of the public

Being able to take part in my sport at places

that were not overcrowded

The commitment and punctuality of other

people within my sport*

Partic-ipant

Club member

Talent Pool

All

1319 1000 319 n/a

Not applicable

Page 50: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

50

8 8 8 10

39 39 4045

53 53 52 45

22

31

47

2

19

44

35

Key: % of respondents on a scale of 1-10 rating:

Base

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

Top 8-10 Middle 5-7 Bottom 1-4

Satisfaction with ease of participating in your sport

Taking everything about the ease of participating in

your sport into account, how satisfied would you

say you are with this aspect of your sport?

Being able to train in my sport at a time that was

convenient to me**

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 169

Partic-ipant

Club member

Talent Pool

All

1490 1006 316 168

Not applicable

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 168

The time it took me to get to the places

where I train or receive coaching in

my sport**

Page 51: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

51

Domain: Facilities and playing environment

Page 52: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

Top areas to focus on: Facilities and environmentThe quality of the non sport facilities where I took part in my

sport e.g. changing, catering, parking

The temperature of the pool water

The cleanliness of the facilities where I took part in my sport

The quality of the water

The quality of the lighting where I took part in my sport

How well the places where I participated cater for people with a disability

The heating and ventilation where I took part in my sport

The design and look of the buildings where I took part in my sport

The safety of the places where I took part in my sport

The quality of the surfaces where I took part in my sport

The availability of high quality child care facilities and services where I took part in my sport

The quality of the natural environment or surroundings where I took part in my sport

The quality of the equipment available to me at the place where I usually took part in my sport

The facilities where I train are at an appropriate standard for my performance level

KEY

Medium impact areas

High impact areas

Low impact areas

Attributes which have the most impact on overall satisfaction with the domain Swimming

Attributes which have the least impact on overall satisfaction with the domain Swimming

Page 53: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

53

The cleanliness of the facilities where I took part in

my sport

The quality of the non sport facilities where I took part in

my sport

The availability of high quality child care facilities and

services where I took part in my sport

The safety of the places where I took part in my sport

How well the places where I participated cater for people

with a disability

The facilities where I train are at an appropriate standard for

my performance level **

The quality of the equipment available to me at the place where I usually took part in

my sport

The quality of the natural environment or surroundings where I took part in my sport

The quality of the lighting where I took part in my sport

The heating and ventilation where I took part in my sport

The temperature of the pool water

The quality of the water

The quality of the surfaces where I took part in my sport

The design and look of the buildings where I took part in

my sport

1

4

7

10

Importance and satisfaction of domains:Facilities and playing environment

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Page 54: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

54

1 1 110 10 13 15

42 4146 38

47 47 40 46

1 1 18 8 14 15

40 4043

35

51 5142

51

16 16 1523

9 9 124

36 3642 37

38 3931 36

3 3 3 210 10

1812

45 4545

44

42 4234

42

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1498 1013 318 167

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1484 1007 318 159

Partic-ipant

Club member

Talent Pool

All

1494 1011 318 165

Partic-ipant

Club member

Talent Pool

All

1506 1018 319 169

Satisfaction with facilities and playing environment

The design and look of the buildings where I took part in my sport

The quality of the surfaces where I took

part in my sport

The quality of the water The temperature of the pool water

Not applicable

Page 55: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

55

26 2714

5

7 7

11

4

32 3235

41

35 35 4049

10 10 13 1411 11

14 8

39 3939

39

41 41 35 40

3 3 2 45 5 13 2

39 3941

35

53 5345

58

2 2 2 110 10

22 21

43 43

47 49

45 4529 29

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1501 1016 320 165

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1498 1013 318 167

Partic-ipant

Club member

Talent Pool

All

1477 1004 318 155

Partic-ipant

Club member

Talent Pool

All

1476 994 316 166

Satisfaction with facilities and playing environment

The quality of the natural environment or surroundings where I took part in my sport

The quality of the equipment available to me at the place where I usually took part in my

sport

The quality of the lighting where I took

part in my sport

The heating and ventilation where I took

part in my sport

Not applicable

Page 56: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

56

2 2 24 4 62

37 37 3537

57 57 57 62

61 6172

57

9 9

8

4

15 1510

20

15 15 920

3 3 2 1

15 15 2411

42 41

48

45

40 4126

43

1 1 1 114 14 22

14

42 42

4949

42 4229

37

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1505 1017 319 169

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1500 1013 319 168

Partic-ipant

Club member

Talent Pool

All

1295 888 279 128

Partic-ipant

Club member

Talent Pool

All

1500 1013 320 167

Satisfaction with facilities and playing environment

The availability of high quality child care

facilities and services where I took part in my

sport

The safety of the places where I took part in my

sport

The quality of the non sport facilities where I took part in my sport

(e.g. changing, catering, parking)

The cleanliness of the facilities where I took

part in my sport

Not applicable

Page 57: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

57

Taking everything about facilities and playing

environment into account, how satisfied would you say you are with this aspect of your

sport?

19 19 23 19

8 812

6

35 3532

29

38 38 3345

115

29

56

8 8 15 8

43 4346

47

48 4939 45

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1186 809 253 124

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1486 1003 315 168

Satisfaction with facilities and playing environment

The facilities where I train are at an

appropriate standard for my performance level**

How well the places where I participated

cater for people with a disability

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 169

Not applicable

Page 58: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

58

Domain: Coaching

Page 59: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

59

Access to a well balanced programme of coaching and

technical development, fitness and conditioning; competition

opportunities; sports science and lifestyle support**

That I have a personalised programme with clear goals,

targets and priorities**

My coach/coaches showed me respect and treated me fairly **

The working relationship I have with my coach/coaches **

The level of influence I have over the structure and content of

my training **

An increased enjoyment in participating in my sport from

having received coaching*

The feedback I received from my coach/coaches was motivating

and encouraging

Improvements I have made in my performance in the sport

from having received coaching

The coaches’ ability to understand and respond to my

particular needs

The technical competence of the coach/coaches

The coaching I received suited my ability

The opportunities to receive coaching from an instructor or

coach

1

4

7

10

Importance and satisfaction of domains:Coaching

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Page 60: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

60

77 80

15

2 1

11

12

9 8

28

23

12 11

46

65

77 79

131

1

5

5

9 9

27

20

13 11

55

74

77 80

15

1 1

8

8

8 8

27

15

13 11

50

77

71 73

9

5 5

11

5

10 10

29

16

14 13

50

79

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1474 989 319 166

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1501 1013 320 168

Partic-ipant

Club member

Talent Pool

All

1495 1008 319 168

Partic-ipant

Club member

Talent Pool

All

1498 1011 319 168

Satisfaction with coaching

The opportunities to receive coaching from an

instructor or coach

The coaching I received suited my ability

The technical competence of the

coach/coaches

The coaches’ ability to understand and respond to my particular needs

Not applicable

Page 61: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

61

1

17

29

52

78 80

16

1 1

8

9 8

25

12 11

52

78 80

15

2 1

10

8

8 7

30

26

12 11

46

66

77 79

161

1 1

9

3

10 9

30

23

12 10

45

73

Key: % of respondents on a scale of 1-10 rating:

Base

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

Top 8-10 Middle 5-7 Bottom 1-4

Satisfaction with coaching

Improvements I have made in my

performance in the sport from having received coaching

An increased enjoyment in participating in my

sport from having received coaching*

The feedback I received from my coach/coaches

was motivating and encouraging

The level of influence I have over the structure

and content of my training**

Partic-ipant

Club member

Talent Pool

All

1500 1013 319 168

Partic-ipant

Club member

Talent Pool

All

1504 1015 320 169

Partic-ipant

Club member

Talent Pool

All

1332 1013 319 n/a

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 162

Not applicable

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62

3

16

26

55

113

31

55

15

20

75

5

18

76

Key: % of respondents on a scale of 1-10 rating:

Base

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

Top 8-10 Middle 5-7 Bottom 1-4

Satisfaction with coaching

The working relationship I have with my

coach/coaches**

My coach/coaches showed me respect and

treated me fairly**

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 169

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 169

Not applicable

Access to a well balanced programme of coaching and

technical development, fitness and conditioning; competition opportunities; sports science

and lifestyle support **

That I have a personalised

programme with clear goals, targets and

priorities **

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 168

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 168

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63

12 12 13 9

34 35 32

18

53 53 5573

Key: % of respondents on a scale of 1-10 rating:

Base

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

Top 8-10 Middle 5-7 Bottom 1-4

Satisfaction with coaching

Taking everything about coaching into account,

how satisfied would you say you are with this aspect of your

sport?

Partic-ipant

Club member

Talent Pool

All

822 355 298 169

Not applicable

Page 64: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

64

Domain: Officials

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65

The level of respect the officials received from

participants when I competed in my sport

The availability of qualified officials when I competed

in my sport

The knowledge and application of the rules

demonstrated by qualified officials

1

4

7

10

Importance and satisfaction of domains:Officials

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Page 66: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

66

5 5 6 5

38 3923 19

58 5671 77

74 76

14

1 1

4

4

11 10

19

18

14 12

6378

72 74

13

1 1

4

5

12 11

19

23

15 13

6472

74 76

141

2 2

6

7

12 12

26

18

13 11

53

74

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1460 988 312 160

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1458 982 313 163

Partic-ipant

Club member

Talent Pool

All

1468 988 316 164

Partic-ipant

Club member

Talent Pool

All

824 378 280 166

Satisfaction with officials

Taking everything about officials in your

sport into account, how satisfied would you say you are with this aspect of your

sport?

The availability of qualified officials when I

competed in my sport

The knowledge and application of the rules

demonstrated by qualified officials

The level of respect the officials received from

participants when I competed in my sport

Not applicable

Page 67: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

67

Domain: Value for money

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68

The value for money of the non sport facilities where I took part in my sport (e.g.

changing, catering, parking)

The value from money I got from the cost of my club

membership

The value for money from the clothing and equipment I purchased to take part in

the sport

The value for money I got from the equipment I hired

to take part in my sport The value for money or the

coaching I received

The value for money of booking/venue/facility fees

where I took part in my sport *

The funding opportunities available to me or my club

from sponsors **

The financial cost to me and/or my family to support my involvement in my sport

**

1

4

7

10

Importance and satisfaction of domains:Value for money

Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

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69

73 74 6860

2 23

7

13 1314 16

11 11 15 17

28 29

8 2

4 3

5 22

33 32

40

42

36 3547

33

49 50

4 1

6 6

8 13

21 20

3236

25 24

56 50

13 13 11 5

12 11 1517

37 37 39 49

39 39 35 29

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1486 1012 317 157

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1493 1016 319 158

Partic-ipant

Club member

Talent Pool

All

1489 1004 319 166

Partic-ipant

Club member

Talent Pool

All

1489 1013 317 159

Satisfaction with value for money

The value for money of the non sport facilities where I took part in my sport (e.g. changing,

catering, parking)

The value from money I got from the cost of my

club membership

The value for money from the clothing and

equipment I purchased to take part in the sport

The value for money I got from the equipment

I hired to take part in my sport

Not applicable

Page 70: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

70

2

42

44

12

6

49

27

18

24 24 25

8 8 8

32 32 31

36 36 36

75 78

181

2 2

8

9

10 10

25

26

12 11

4964

Key: % of respondents on a scale of 1-10 rating:

Base

Partic-ipant

Club member

Talent Pool

All

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

1496 1015 318 163

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

n/a n/a n/a 154

Partic-ipant

Club member

All

n/a n/a n/a 165

Satisfaction with value for money

The value for money of the coaching I received

The funding opportunities available to me or my club from

sponsors**

The financial cost to me and/or my family to

support my involvement in my

sport**

Not applicable

Talent Pool

Partic-ipant

Club member

Talent Pool

All

1324 1009 315 n/a

The value for money of booking/venue/facility

fees where I took part in my sport*

Page 71: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

71

7 7 619

41 41 41

51

52 52 54

30

Key: % of respondents on a scale of 1-10 rating:

Base

Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question

Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience

Top 8-10 Middle 5-7 Bottom 1-4

Partic-ipant

Club member

Talent Pool

All

1473 988 318 167

Satisfaction with value for money

Taking everything about value for money into

account, how satisfied would you say you are with this aspect of your

sport?

Not applicable

Page 72: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

72

Additional data

Page 73: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

73

29

30

23

8

41

41

42

25

30

29

35

67

All respondents

Participant

Club member

Talent Pool

Previous participation

% Increased% Same% Decreased

Q. Over the last 12 months would you say that your participation in Swimming has increased or decreased?

Bases exclude 'don’t know'

33

2009

33

21

-

34

34

39

-

33

33

40

-

% Increased% Same% Decreased

Page 74: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

74

4

4

7

3

53

53

45

27

43

43

48

70

All respondents

Participant

Club member

Talent Pool

Future participation

Q. Looking over the next 12 months do you expect to play more or less Swimming than you did in the last 12 months?

% More% Same% Less

Bases exclude 'don’t know'

2009

% More% Same% Less

7

7

8

-

48

48

46

-

45

45

47

-

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75

1 1 5

28

1 15

48

3 3

13

13

5 4

15

5

12 12

24

5

21 21

21

1

31 31

13

1

16 17

310 111

0%

20%

40%

60%

80%

100%

All respondents Participant Club member Talent Pool

Once a monthOnce a week (4 days)Twice a week (8 days)

3 times a week (12 days)6 times a week (24 days)Every day (28 days)

Q. Thinking particularly about a typical month in the Swimming season, on how many days in a four week (28 day) period do you participate in, or train for your sport?

Frequency of participation

5 times a week (20 days) 4 times a week (16 days)

2-3 days a month (2-3 days)

Number of participants at each level: All respondents (1514), General participants (1026), Affiliated club members (320), Talent pool members (168)

Less than once a month

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76

25 - 34

48

6 519

51

15 15

1022 22

15

26 2631

22 2316

19 9 9

0%

20%

40%

60%

80%

100%

All respondents Participant Club member Talent Pool

Age

14 - 15 16 - 24 35 - 44 45 - 54 55 - 64 65+

Number of participants at each level: All respondents (1512), General participants (1026), Affiliated club members (320), Talent pool members (166)

Page 77: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

77

Gender

All

71

29

Participant

Club member

TalentPool

71

29

Male

Female

4555

4753

Number of participants at each level: All respondents (1515), General participants (1026), Affiliated club members (320), Talent pool members (169)

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78

97 97 98 99

1 1 1 1

0%

20%

40%

60%

80%

100%

All respondents Participant Club member Talent Pool

Ethnicity

White Mixed Asian Black Chinese

Number of participants at each level: All respondents (1480), General participants (1001), Affiliated club members (311), Talent pool members (168)

Page 79: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

79

9 9 9 9

8 8 11 8

10 1013

4

7 74

12

13 13 11 17

22 23 22 17

13 13 16 14

8 87

8

9 9 6 9

0%

20%

40%

60%

80%

100%

All respondents Participant Club member Talent Pool

Region

Number of participants at each level: All respondents (1515), General participants (1026), Affiliated club members (320), Talent pool members (169)

Yorkshire and HumberSouth WestSouth East

North East/MerseysideEastEast Midlands

Q. Which area do you live in?

London North East

West Midlands None of these

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80

Affiliated club member

% Yes% No% Don’t know

All

1

99

99

1 Participant

Club member

Talent Pool96

31

2

97

1

Q. Are you a member of a Amateur Swimming Association affiliated Swimming club?

Number of participants at each level: All respondents (1515), General participants (1026), Affiliated club members (320), Talent pool members (169)

Page 81: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

81

Individual affiliation

% Yes% No% Don’t know

All

96

31

Q. Are you an affiliated member of your sport’s National Governing Body, Amateur Swimming Association?

Number of participants at each level: All respondents (1515), General participants (1026), Affiliated club members (320) Talent pool members (169)

13

76

12

99

11

14

81

5

Participant

Club member

Talent Pool

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82

Swimming specific questions

Page 83: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

58% 27% 15%

ASA's Talent programme

Talent pool

Q To what extent do you think that the ASA's Talent programme has assisted your progress and development in this sport over the past year? Please rate on a scale of 1 to 10 where 1 means it hasn't assisted your progress and development at all and 10 means it has assisted it a great deal.

Great deal (8-10) Neutral (5-7) No assistance (1-4)

Number of participants in swimming talent pool (159)

Page 84: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

84

Swimming pool provision

% A lot better % A little better

136 4

26

8

43

Number of participants at each level: Swimming overall (1515), General participants (1026), affiliated club members (320), talent pool (169)

Q. Do you think the quality of swimming pool provision has got better or worse over the last three years?

Participant

Club member

% A little worse

% Neither better or worse

% A lot worse % Don't know

18

9 4

28

7

34

135 4

26

8

43All

Talent pool52 7

43

12

31

Page 85: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

85

Recommendation of local pools

% Very likely % Quite likely

33

51

3014

Number of participants at each level: Swimming overall (1515), General participants (1026), affiliated club members (320), talent pool (169)

Q. Thinking about the pool you swim at most often, how likely would you be to recommend this to family/friends?

Participant

Club member

% Not very likely % Not at all likely % Don't know

7 2

43

2919

33

51

3013

All

Talent pool

6 4

38

25

27

Page 86: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

86

Swimming - Disciplines

Q Thinking about your sport, please state which disciplines you participate in:

97%

33%

15%

4%

2%

1%

5%

Main %

Number of participants at each level: swimming overall (1514), General participants (1026), affiliated club members (320), talent pool members (168)

Swimming – indoor 90

Swimming – outdoor 4

Open Water Swimming 2

Diving 1

Water Polo 1

Synchronised Swimming 0

Other 2

Page 87: Satisfaction with the quality of the sporting experience survey (SQSE 2) Results for: Swimming June 2010.

87For further information contact:

Your NGB Relationship Manager at Sport England.

Or

[email protected] or [email protected] in the Research Team

Or

[email protected], [email protected] or [email protected] at Ipsos MORI