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IBM Global Business Services SAP Upgrade Service Grow your business Why Upgrade your SAP application? In a recent survey, 52% of respondents cited new functionality benefits as their main reason to upgrade their SAP systems. As an SAP user, you need to keep your business competitive with new functionality, and avoid the costs and risks associated with outdated and unsupported versions of business- critical software. IBM Upgrade Services The scope of any SAP upgrade can be complex, depending on the specific source and target release. You need to understand various functional and technical considerations: How to handle ongoing development and support and isolate them from the upgrade? What are the delta training requirements and how they can be handled? What is the impact on interfaces to other critical business systems? How will the risk and effort in custom modifications and testing be managed? What implications do the upgrade & Unicode have on processor, memory and storage? IBM SAP support teams have created comprehensive processes with a thorough upfront assessment and rapid upgrade implementation with known timescales and predictable cost. Our SAP specialists can undertake an upgrade impact assessment, using standard procedures and a set of upgrade assessment tools, which automate the planning stages and ensure everything is properly considered. Customers receive a detailed estimate of the effort, challenges and risks involved, as well as a thorough assessment and plan detailing how these will be addressed in the upgrade project. We can also assist in preparing a detailed business case for the upgrade. Using IBM specialists within the follow-on upgrade implementation team, you de-risk the upgrade process for business-critical systems. Upgrade specialists work alongside your staff, transferring knowledge and experience, which quickly raises the skill levels within your organisation and makes you more self-sufficient after the upgrade has been completed. Highlights SAP, is constantly improving, enhancing and adapting its products. SAP ERP 2005 is the latest release of SAP’s core ERP solution and will not be superseded before 2010. The latest SAP release provides significantly enhanced functionality across several modular areas. The business case for the upgrade can vary depending on the scope of new functionality to be deployed both during and after the upgrade. IBM can provide specialist upgrade knowledge from practical experience in similar projects in different environments. IBM has developed automated tools and procedures to accelerate all phases of the upgrade lifecycle. IBM can help in planning your upgrade; in preparing the business case and in performing the upgrade implementation project. IBM is the #1 systems integrator with SAP and works with 70% of SAP’s larger customers. IBM is the only systems integrator that has won the SAP Award of Excellence every year, in every country where it’s been offered. SAP Solutions for Mid-market | IBM Global Business Services Established the ‘to-be’ and define delta Project plan Visions Scope Project organisation Documentation of the ‘as-is’ IT environment, processes, interfaces, architecture, costs, training materials Identified non- standard code Identified work- arounds for gaps Evaluate risks of affecting critical processes A description of the to-be situation of the critical processes, functionality, hardware and architecture and the delta between ‘as-is’ and ‘to-be’ Inventory of changes to ‘as-is’ Inventory of required code changes Testing and training requirements Identified costs of upgrade and or new functionality implementation Documented roadmap for upgrade including costs, timelines and recommended approach for upgrade Presented results to top management where the documentation serves as a basis for decisions Upgrade assessment project start Validation of ‘as-is’ Identify non-standard Impact analysis of upgrade Recommendations Upgrade impact assessment Project plan Visions Scope Project organisation Workshops with key personnel with the purpose of: Understanding the major pain points with the current business process Understanding the major pain points from a systems perspective Gathering potential future business requirements Evaluating current capabilities Ranking of all processes Identified critical processes Identified processes which may not be affected Evaluate risks of affecting critical processes A description of the ‘to-be’ situation of the critical process(es) and the new SAP environment Evaluation of potential SAP opportunities, to outline how SAP solution could potentially alleviate challenges within the current design Defined scenarios for the business case A cost/benefit documentation Identified cost savings and cost of upgrade and or new process implementation Identified hard and soft benefits Business case project start Validation of ‘as-is’ Identify critical processes Establish the ‘to-be’ and define scenarios Cost/benefit analysis on defined scenarios Documented business case with cost/benefit analysis, implementation issues, hard and soft benefits Proposed roadmap for implementation and quick wins Create high level project timeline Develop implementation cost order of magnitude estimates Present results Develop or validate a business case for upgrade Recommendations
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SAP Upgrade Service -  · IBM Global Business Services SAP Upgrade Service Grow your business Why Upgrade your SAP application? In a recent survey, 52% of respondents cited new functionality

Apr 09, 2018

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Page 1: SAP Upgrade Service -  · IBM Global Business Services SAP Upgrade Service Grow your business Why Upgrade your SAP application? In a recent survey, 52% of respondents cited new functionality

IBM Global Business Services

SAP Upgrade Service Grow your business

Why Upgrade your SAP application? In a recent survey, 52% of respondents cited new functionality benefits as their main reason to upgrade their SAP systems.

As an SAP user, you need to keep your business competitive with new functionality, and avoid the costs and risks associated with outdated and unsupported versions of business-critical software.

IBM Upgrade Services The scope of any SAP upgrade can be complex, depending on the specific source and target release. You need to understand various functional and technical considerations:

– How to handle ongoing development and support and isolate them from the upgrade?

– What are the delta training requirements and how they can be handled?

– What is the impact on interfaces to other critical business systems?

– How will the risk and effort in custom modifications and testing be managed?

– What implications do the upgrade & Unicode have on processor, memory and storage?

IBM SAP support teams have created comprehensive processes with a thorough upfront assessment and rapid upgrade implementation with known timescales and predictable cost. Our SAP specialists can undertake an upgrade impact assessment, using standard procedures and a set of upgrade assessment tools, which automate the planning stages and ensure everything is properly considered.

Customers receive a detailed estimate of the effort, challenges and risks involved, as well as athorough assessment and plan detailing how these will be addressed in the upgrade project.

We can also assist in preparing a detailed business case for the upgrade.

Using IBM specialists within the follow-on upgrade implementation team, you de-risk the upgrade process for business-critical systems. Upgrade specialists work alongside your staff, transferring knowledge and experience, which quickly raises the skill levels within your organisation and makes you more self-sufficient after the upgrade has been completed.

Highlights– SAP, is constantly improving, enhancing

and adapting its products.

– SAP ERP 2005 is the latest release of SAP’s core ERP solution and will not be superseded before 2010.

– The latest SAP release provides significantly enhanced functionality across several modular areas.

– The business case for the upgrade can vary depending on the scope of new functionality to be deployed both during and after the upgrade.

– IBM can provide specialist upgrade knowledge from practical experience in similar projects in different environments.

– IBM has developed automated tools and procedures to accelerate all phases of the upgrade lifecycle.

– IBM can help in planning your upgrade; in preparing the business case and in performing the upgrade implementation project.

– IBM is the #1 systems integrator with SAP and works with 70% of SAP’s larger customers.

– IBM is the only systems integrator that has won the SAP Award of Excellence every year, in every country where it’s been offered.

SAP Solutions for Mid-market | IBM Global Business Services

Establishedthe ‘to-be’

and de�ne delta

• Project plan• Visions• Scope• Project organisation

• Documentation of the ‘as-is’

IT environment, processes, interfaces, architecture, costs,

training materials

• Identi�ed non- standard code• Identi�ed work- arounds for gaps• Evaluate risks of a�ecting critical processes

• A description of the to-be situation of

the critical processes, functionality, hardware

and architecture and the delta between

‘as-is’ and ‘to-be’

• Inventory of changes to ‘as-is’• Inventory of required

code changes• Testing and training requirements• Identi�ed costs of upgrade and or new functionality implementation

• Documented roadmap for upgrade including

costs, timelines and recommended approach for upgrade• Presented results to top management where the documentation serves as a basis for decisions

Upgradeassessmentproject start

Validationof ‘as-is’

Identifynon-standard

Impactanalysis

of upgradeRecommendations

Upgrade impact assessment

• Project plan• Visions• Scope• Project organisation

Workshops with key personnel with the purpose of:• Understanding the

major pain points with the current business process

• Understanding the major pain points from a systems

perspective• Gathering potential

future business requirements• Evaluating current capabilities

• Ranking of all processes• Identi�ed critical processes• Identi�ed processes which may not be a�ected• Evaluate risks of a�ecting critical processes

• A description of the ‘to-be’ situation of

the critical process(es) and the new SAP

environment• Evaluation of potential

SAP opportunities, to outline how SAP

solution could potentially alleviate

challenges within the current design• De�ned scenarios for

the business case

• A cost/bene�t documentation• Identi�ed cost

savings and cost of upgrade

and or new process

implementation• Identi�ed hard and soft bene�ts

Business caseproject start

Validationof ‘as-is’

Identifycritical

processes

Establishthe ‘to-be’and de�nescenarios

Cost/bene�tanalysis on

de�nedscenarios

• Documented business case with cost/bene�t analysis, implementation issues, hard and soft bene�ts

• Proposed roadmap for implementation and quick wins

• Create high level project timeline

• Develop implementation cost order of magnitude estimates

• Present results

Develop or validate a business case for upgrade

Recommendations

Page 2: SAP Upgrade Service -  · IBM Global Business Services SAP Upgrade Service Grow your business Why Upgrade your SAP application? In a recent survey, 52% of respondents cited new functionality

Global Business Services

IBM Ireland Limited, Oldbrook House, 24–32 Pembroke Road, Ballsbridge,Dublin 4,Ireland,

Ibm.com/services/ie

IBM and the IBM logo are registered trademarks of International Business Machines Corporation. Other company, product and service names may be trademarks or service marks of others.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.

This publication is for general guidance only. Information is subject to change without notice. Please refer to your IBM contact for the latest information on IBM products and services.

©Copyright IBM Corporation 2007. All Rights Reserved.

IBM Global Business Services – SAP Practice

As the leading provider of business process transformation services leveraging SAP solutions, IBM Global Business Services utilises a proven, benefits driven approach that enables our clients to realise value through process and technology change enabled by SAP.

We offer our clients a comprehensive suite of services from strategy and business case development, through design, implementation and operational support.

– Business Consulting Services – SAP System Implementation – SAP Benefits Realisation – SAP Upgrades– SAP Application Management Services – SAP Technical Support – SAP Hosting Services

Additional Information

For more information about our SAP services please contact:

Mike Guthrie Associate Partner for SAP Services IBM Global Business Services Oldbrook House, 24-32 Pembroke Road, Ballsbridge, Dublin 4. Tel: +353-1-815 4516 / +353-86-8520661 email: [email protected]