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SAP Upgrade - Delta SD V4

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Andrea Cutrera
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    SAP Upgrade : Delta modulo SD

    Elenco delta funzionaliModulo SD

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    Indice

    1 - OBIETTIVI DEL DOCUMENTO.............................................................................................................3

    "!" $ntroduzione!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%

    "!2 Struttura del documento!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%

    2 - DELTA MODULO SD............................................................................................................................... 4

    2!" $M& 'u(tomizing) Attri*uzione Unit+ organizzati,e!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!4

    2!2 $M& 'u(tomizing ) 'ontrollo con(i(tenza cu(tomizing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!6

    2!% Documenti di ,endita!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!7

    2!%!" -rdine di ,endita ) .lu((o ordine di ,endita..............................................................................................................7-rdine di ,endita ) 'ondizioni di po(izione...........................................................................................................................92!%!2 -rdine di ,endita )/i(ta ordini di ,endita..................................................................................................................102!%!% -rdine di ,endita 0Monitor ordini cliente..................................................................................................................112!%!4 'on(egne 0 Modi1ce generali.....................................................................................................................................122!%!3 -erta ) /i(ta -erte........................................................................................................................................................142!%!6 'ontratti ) /i(ta 'ontratti.................................................................................................................................................152!%!7 .attura05.3 ) /i(ta fatture............................................................................................................................................162!%! .attura 05.4 0 illing due li(t.....................................................................................................................................17

    2!4 Pricing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 22!4!" Anagra1ca condizioni........................................................................................................................................................20

    3 - NUOVE FUNZIONALIT......................................................................................................................22

    %!" 'ontrollo credito!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!22

    %!2 Proce((o di (conto!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!22

    %!% Ampliamenti funzionali!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!2%$nterfaccia utente...........................................................................................................................................................................23E ) 'ommerce..................................................................................................................................................................................24

    4 - BUSINNES FUNCTION........................................................................................................................ 26

    4!" /-&8SD8EA'-MP/A$9S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!264!2 S'M8&E98"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!26

    4!% SD8"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 26

    4!4 /-&8ES-A8-PS82!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!26

    4!3 /-&8SD8'$8"!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!26

    4!6 /-&8SD8;EP-;8-P!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!26

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    1 - OBIETTIVI DEL DOCUMENTO

    "!" $ntroduzione

    /o (copo del pre(ente manuale < =uello di e,idenziare le dierenze tra la ,er(ione SAPEnterpri(e 4!7 e la ,er(ione SAP E''6! relati,e al modulo SD>!

    $n particolare (ono e,idenziate le dierenze tra l?a(petto gra1co> le modi1ce delled@npro e riprogettazione della logica della tran(azione !

    "!2 Struttura del documento

    $l documento < (trutturato nelle (eguenti (ezioni: Delta !d"l! SD

    $n =ue(ta (ezione ,engono e,idenziate principalmente le dierenze a li,ellocu(tomizing!

    O##!$t"nit% #e$ il cliente$n =ue(ta (ezione ,engono e,idenziate le funzionalit+ e(i(tenti nella nuo,a,er(ione ce il cliente pu decidere di e(plorare (ucce((i,amente!

    26227246 Pag! %#4

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    2 - DELTA MODULO SD

    /a procedura pre,ede ce ,engano in(eriti> in appo(ite ta*elle di parametrizzazione una(erie di informazioni nece((arie al funzionamento della procedura!

    2!" $M& 'u(tomizing) Attri*uzione Unit+ organizzati,e

    /e (eguenti atti,it+ di cu(tomizing (ono (tate modi1cate!

    B A((egnare -rganizzazione ,endite a (ociet+B A((egnare 'anale di di(tri*uzione a -rganizzazione ,enditaB $mpo(tare Area 5enditaB A((egnare UCcio ,endite ad area di ,endita!

    B A((egnare &ruppo ,endite a UCcio ,enditeB A((egnare organizzazione di ,endita 0'anale di di(tri*uzione 0 Di,i(ione

    Acce&&! 'ia t$an&a(i!ne

    5er(ione 4!7

    Men" Sa# Struttura impre(aattri*uzione5enditeC!dice

    t$an&a(i!n

    e

    -5% Attri*uire org! 'ommm ) (ociet+

    -5 Attri*uire canale di(tri*uzione ) org! 'ommm

    -5A Attri*uire (ettore comm! ) org! 'ommm

    -5& 'reare area ,endite-5M Attri*uire p!to ,endite 0 area

    -5F Attri*uire gruppo ,endite 0 uCcio ,end!

    -56 Attri*uire org! 'omm 0 canale di(tr! ) di,i(ione

    9uo,a 5er(ione E'' 6!

    Men" Sa# Struttura impre(aattri*uzione5endite

    C!dicet$an&a(i!n

    e

    -5%9 Attri*uire org! 'ommm ) (ociet+-59 Attri*uire canale di(tri*uzione ) org! 'ommm

    -5A9 Attri*uire (ettore comm! ) org! 'ommm

    -5&9 'reare area ,endite

    -5M9 Attri*uire p!to ,endite 0 area

    -5F9 Attri*uire gruppo ,endite 0 uCcio ,end!

    -569 Attri*uire org! 'omm 0 canale di(tr! ) di,i(ione

    M!di)c*e la+!"t di 'i&"ali((a(i!ne

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    SA, ENTE,ISE 4./ SA, ECC 0.

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    2!2 $M& 'u(tomizing ) 'ontrollo con(i(tenza cu(tomizing

    ale funzionalit+ di cu(tomizing permette di ,eri1care la con(i(tenza delleattri*uzioni delle unit+ organizzati,e

    Acce&&! 'ia t$an&a(i!ne

    5er(ione 4!7

    Men" Sa#

    Struttura impre(a'ontrollo di con(i(tenza 'ontrollo (trttura dGimpre(a

    C!dicet$an&a(i!

    ne

    -5

    N"!'a Ve$&i!ne ECC 0.

    Men" Sa#

    Struttura impre(a'ontrollo di con(i(tenza 'ontrollo (trttura dGimpre(aC!dice

    t$an&a(i!ne

    -59

    M!di)c*e la+!"t di 'i&"ali((a(i!ne

    SA, ENTE,ISE 4./ SA, ECC 0.

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    2!% Documenti di ,endita

    2!%!" -rdine di ,endita ) .lu((o ordine di ,endita

    $n =ue(to capitolo (ono e,idenziati i delta pre(enti nella parte .lu((o deidocumenti!

    A partire dalla relea(e SAP E'' 6! < (tata utilizzata la tecnica delle A/5 &;$D perla ,i(ualizzazione del Hu((o di documenti per tutti documenti di ,endita!

    'ome gi+ a,,eni,a nella ,er(ione SAP 4!7 < po((i*ile accedere ai (ingolidocumenti di ,endita direttamente dal Hu((o di documenti e utilizzare tutte le altre

    funzioni!

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7

    Men" Sa# /ogi(tica5endite5endita-rdine 'liente 5i(ualizzare

    C!dice

    t$an&a(i!ne

    5A%

    N"!'a Ve$&i!ne ECC 0.9e((una modi1ca di tran(azione o Menu Pat

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    M!di)c*e la+!"t di 'i&"ali((a(i!ne

    SA, ENTE,ISE 4./

    SA, ECC 0.

    Ca$atte$i&tic*e9uo,o> il la@out modi1cato per lo (cermo il ?Hu((o di documenti?>B 5i(ualizzazione in un formato interatti,o!B 9ella parte *a((a ,iene ,i(ualizzata una 1ne(tra aggiunti,a con i dettaglicompleti del documento!B /a@out pu e((ere per(onalizzato ed < po((i*ile (caricare il formato eIcel !

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    -rdine di ,endita ) 'ondizioni di po(izione

    EG (tato introdotto lGindicatore dello (tato della condizione di po(izione

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7

    Men" Sa# /ogi(tica5endite5endita-rdine 'liente

    C!dice

    t$an&a(i!ne

    5A"#5A2#5A%

    9uo,a 5er(ione E'' 6!9e((una modi1ca di tran(azione o Menu Pat

    M!di)c*e la+!"t di 'i&"ali((a(i!neEG (tato in(erito durante tutto il proce((o dellGordine di ,endita lGindicatore dello(tato delle condizioniKprima era ge(tito (olo per i tipi outputL ce indica (e lacondizione < (tata e(eguita correttamente oppure no!

    o Semaforo 5erde 'ondizione proce((ata correttamente

    o Semaforo ;o((o 'ondizione proce((ata in modo erratoo Semaforo &iallo 'ondizione e(clu(a dalla (e=uenza dGacce((o

    SA, ENTE,ISE 4./ SA, ECC 0.

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    2!%!2 -rdine di ,endita )/i(ta ordini di ,endita/a tran(azione permette di (elezionare gli ordini di ,endita entro un determinatoperiodo di tempo!

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7Men" Sa# /ogi(tica5endite5enditaSi(tema $nformati,o -rdini/i(ta -rdini

    C!dice

    t$an&a(i!ne

    5A3

    9ella ,er(ione E'' 6!> oltre alla 5A3 ce < rima(ta identica a =uella della,er(ione 4!7> e(i(te la nuo,a tran(azione 5A39

    Men" Sa#

    C!dice

    t$an&a(i!ne

    5A39

    La+!"t di &ele(i!ne dati

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    La+!"t di 'i&"ali((a(i!ne dati

    2!%!% -rdine di ,endita 0Monitor ordini cliente

    /a tran(azione permette di ,i(ualizzare un riepilogo degli ordini di ,enditae,idenziando gli (tati degli ordini (te((i!

    N"!'a "n(i!nalit%

    9uo,a tran(azione 5A6 KMonitor ordini clienteLLa+!"t di 'i&"ali((a(i!ne dati

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    2!%!4 'on(egne 0 Modi1ce generali

    Sono (tate aggiunte icone KfunzioniL nella parte di ge(tione merci e re(i > ri(pettoalla ,er(ione SAP 4!7!

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7

    Men" Sa# /ogi(tica /ogi(tica 5endite 5enditaSpedizione e

    tra(porti;egi(trazione u(cita merci

    C!dice

    t$an&a(i!ne

    5/J

    9uo,a 5er(ione E'' 6!9e((una modi1ca di tran(azione o Menu Pat

    M!di)c*e la+!"t di 'i&"ali((a(i!ne

    SA, ENTE,ISE 4./

    SA, ECC 0.

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    Al 1ne di rendere pi u(er)friendl@ lGutilizzo della tran(azione (ono (tate aggiunte le(eguenti icone:

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    2!%!3 -erta ) /i(ta -erte

    /a tran(azione < u(ata per (elezionare le oerte u(ando criteri di ricerca! A li,ellofunzionale la logica della tran(azione non < cam*iata! EG cam*iato il codicetran(azione da e(eguire!

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7Men" Sa# /ogi(tica &e(tione materiali ac=ui(ti dati anagra1ci li=uid! Succ!

    accordi cliente am*iente cliente am*iente (i(t! $nform! 5end! doc!

    comm!C!dice

    t$an&a(i!ne

    5A23

    9ella ,er(ione E'' 6!> oltre alla 5A23 ce < rima(ta identica a =uella della,er(ione 4!7> e(i(te la nuo,a tran(azione 5A239

    Men" Sa#

    C!dice

    t$an&a(i!ne

    5A239

    La+!"t di &ele(i!ne dati

    La+!"t di 'i&"ali((a(i!ne dati

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    2!%!6 'ontratti ) /i(ta 'ontratti

    /a tran(azione < u(ata per (elezionare i contratti allGinterno di un determinatoperiodo temporale

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7

    Men" Sa# /ogi(tica &e(tione materiali ac=ui(ti dati anagra1ci li=uid! Succ!

    accordi forn am*iente cond! Acccordo cond! 5endite ac=ui(to con

    *onu(am*iente condizioni accordicontratto di ,endita

    C!dice

    t$an&a(i!ne

    5A43

    9ella ,er(ione E'' 6!> oltre alla 5A43 ce < rima(ta identica a =uella della,er(ione 4!7> e(i(te la nuo,a tran(azione 5A439

    Men" Sa#

    C!dice

    t$an&a(i!ne

    5A439

    la+!"t di 'i&"ali((a(i!ne

    La+!"t di 'i&"ali((a(i!ne dati

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    2!%!7 .attura05.3 ) /i(ta fatture

    /a tran(azione < u(ata per (elezionare le fattura (econdo determinati criteri di(elezione

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7Men" Sa# /ogi(tica 5endite .atturazione Si(tema $nformati,o Documenti di

    fatturazione /i(ta documenti fatturazione

    C!dice

    t$an&a(i!ne

    5.3

    9ella ,er(ione E'' 6!> oltre alla 5.3 ce < rima(ta identica a =uella della,er(ione 4!7> e(i(te la nuo,a tran(azione 5.39

    Men" Sa#

    C!dice

    t$an&a(i!ne

    5.39

    La+!"t di 'i&"ali((a(i!ne

    La+!"t di 'i&"ali((a(i!ne dati

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    2!%! .attura 05.4 0 illing due li(t

    /a tran(azione < u(ata per (elezionare i documenti fattura*ili Kcon(egne NL(econdo determinati criteri di (elezione

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7

    Men" Sa# /ogi(tica5endite.atturazione Si(tema informati,o /i(te di la,oro

    Ela*orare li(ta doc! fatturazione

    C!dice

    t$an&a(i!ne

    5.4

    9uo,a 5er(ione E'' 6!9e((una modi1ca di tran(azione o Menu Pat

    M!di)c*e la+!"t di 'i&"ali((a(i!neEG (tato aggiunto un A non pre(ente nella ,er(ione 4!7 :B a* Dati di defaultDati di default da utilizzare come (elezioni aggiunti,e nellGelea*orazione colletti,a

    Mentre gli altri A (ono (tati me((i con un la@out di,er(o

    B a*Selezione

    Dati organizzati,aDati 'lienteDocumenti da (elezionare

    B a*Aggiornamenti *atc$nformazioni aggiunti,e per la regi(trazione del documetno e per la

    ,i(ualizzazionedellGela*orazione

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    M!di)c*e la+!"t di 'i&"ali((a(i!ne

    SA, ENTE,ISE 4./

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    SA, ECC 0.

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    2!4 Pricing

    2!4!" Anagra1ca condizioni

    Acce&&! 'ia t$an&a(i!ne5er(ione 4!7

    Men" Sa# /ogi(tica5endite Dati Anagra1ci 'ondizioni Selezione tramite tipo di

    condizione 5i(ualizzare

    C!dice

    t$an&a(i!ne

    5"%

    9uo,a 5er(ione E'' 6!9e((una modi1ca di tran(azione o Menu Pat

    M!di)c*e la+!"t di 'i&"ali((a(i!neDi (eguito le dierenze tra le due relea(e

    SA, ENTE,ISE 4./

    SA, ECC 0.

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    F"n(i!ne In! c!ndi(i!niSA, ENTE,ISE 4./

    SA, ECC 0.

    26227246 Pag! 2%#4

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    5i(ta A/5

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    3 - NUOVE FUNZIONALIT

    /a procedura pre,ede ce ,engano in(eriti> in appo(ite ta*elle di parametrizzazione una(erie di informazioni nece((arie al funzionamento della procedura!

    %!" 'ontrollo credito

    Inte$a(i!ne C$edit anaent SD c!n SA, c$edit anaeent: Po((iamoance utilizzare SAP credit managment in SAP 1nancial(uppl@cainmanagment K.$9).S'M)';L per eettuare tutti i controlli del credito ed inpegni per tutte le aree di ,endita KSD).)'ML! Per fare =ue(to (ono nece((ari tutti i (ettaggi di cu(tomizing!$n SAP credit management < po((i*ile aggiornare i dati per (i(temi di,er(i! Oue(to tipermette di eettuare il controllo del credito in maniera (igni1cati,a! $noltre < ancepo((i*ile utilizzare ance delle interfacce e(terne!

    %!2 Proce((o di (conto

    ec!$d #e$ il #$!ce&&! di &c!nt! "&and! le &cale #$e((i $n E'' 6! noi po((iamo (ettare iproce((i di (conto con il ,alore delle (cale prezzi ed il li,ello delle (cale prezzi deri,a dal,olume totale delle ,endite delle condizioni multiple dei record condizione!

    Po((iamo farlo raggruppando i record condizioni negli accordi di (conto! Oue(t funzione(upporta ance i (eguenti:

    Di,er(i raggruppamenti di record condizione per ogni re*ateagreement Kaccordi di(contoL!

    Multiple (cale prezzi allGinterno di un (ingolo re*ateagreement

    Di,er(i raggruppamenti per dierenti tipi condizione a condizione ce a**iamo la(te((a unit+ di mi(ura

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    %!% Ampliamenti funzionali

    $nterfaccia utenteU(o

    $mmi((ione rapida di informazioni> =uotazioni e ordini di ,endita Unico punto di acce((o a tutte le li(te di la,oro come ordini incompleti ordini di

    con(egna ordini arretrati ecc! 5enditeanali(i *a(ate (ul modello di informazione dei con(umatori

    5antaggi per lGazienda

    Migliora l?eCcienza e l?eCcacia attra,er(o la per(onalizzazionedelle informazioni 5elocizza in(erimento ordine di ,endita Accelera l?acce((o al carico di la,oro corrente Accelera anali(i di ,endita

    De(crizione

    $l ruolo di rappre(entanti di ,endita interni (i arricci(ce con una nuo,a interfacciautente ce integra la ge(tione degli ordini di ,endita in modo He((i*ile e(enza(oluzione di continuit+ in SAPEnterpri(e Portal KSAP EPL

    Per gli utenti occa(ionali> in particolare> *ene1ciare della nuo,a interfaccia utente>ce accellera i proce((i di ,endita e migliora l?accuratezza dei dati

    /a nuo,a interfaccia utente per la ge(tione degli ordini di ,endita ance con un,olume ele,ato di ordini di ,endita

    orQ -,er,ieR

    Oue(to centro di la,oro forni(ce una panoramica del ,o(tro la,oro =uotidiano econ(ente di accedere facilmente ai ,o(tri compiti pi importanti!

    Documenti di ,endita

    Oue(tocentro di la,oro permette di la,orare (u tutti i ,o(tri documenti di ,endita! po((i*ile crearee> ge(tire> ricie(te di informazioni> pre,enti,i> ordini di ,endita>contratti di ,endita> accordi di piani1cazione> e documenti di fatturazione

    -rder .ul1llment

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    Oue(to centro di la,oro con(ente di monitorare l?e,a(ione degli ordini! po((i*ile,i(ualizzare con(egne> ordini arretrati e le (pedizioni> < po((i*ile ,eri1care ladi(poni*ilit+ del prodotto!

    Ma(ter Data

    Oue(to centro di la,oro permette di la,orare (u tutti i ,o(tri dati anagra1ci! po((i*ile crearee ge(tire i partner commerciali> contratti con i clienti> i prezzi e lecondizioni> e prodotti

    $noltre> rappre(entanti di ,endita interni po((onoancecontrollare meglioillorola,oro =uotidiano! /?Elenco di la,oro oggetti per(onaliKP-/L (pinge i proce((idi *u(ine(( critici direttamente(ul de(Qtop del rappre(entante interno!

    E(empi di proce((i critici (onoTincompleti ordini di ,enditaT> TeIpiring=uotationT>

    Tgli ordini rice,uti tramite ED$ ce (ono *loccati per la con(egnaT> e co( ,ia! Monitorando =ue(ti proce((i di ,endita critici> i ta((i di e,a(ione degli ordini e

    =uindi il (er,izio al cliente pu e((ere migliorata! $n1ne> =ue(to portale forni(ceuna migliore compren(ione analitica!

    e $nternal Sale( ;epre(entati,e pufacilmente preparare e di(tri*uire anali(i=uali Tgli ordini in entrataper clienteT o Tritardi di con(egna al me(eT al Direttore'ommerciale

    E ) 'ommerce

    E-C!e$ce - 5"!tati!n6 O$de$ Manaeent

    De(crizione funzionale locco dei documenti di ,endita per e,itare l?acce((o concorrente duranteil

    proce((o di cam*iamentodell?ordine 'reazione -rdine con riferimento ad uncontratto pu e((ere ,i(ualizzato!

    5antaggi per lGazienda ;iduce gli errori e ore una migliore coerenza dei dati Pi ,eloce proce((o di creazione dell?ordine $ncoraggial?u(o di pro1cuo canale di interazione di ,endita ;iducele atti,it+ ammini(trati,e automatizzando pre,enti,i ordini di ge(tione Migliora la (oddi(fazione dei clientie e la 1delizzazione fornendoinformazioni

    accurate ai clienti

    E-C!e$ce Sellin O'e$ eBa+

    De(crizione funzionale 'reazione e ge(tione di elenci di prodotti(u ea@ (frutta le capacit+ di ge(tione

    degli ordini e)commerce e di adempimento di m@SAPE;P facilmente legando1(cali> i prezzi> il tra(porto> e le con1gurazionidi pagamento e(i(tential po(t)auction proce((ing!

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    5antaggi per lGazienda E)commerce di ,endita(u ea@ ore alle aziendel?integrazione dei loro am*ienti

    m@SAPE;P e(i(tenti con il pi grande mercato online del mondo per creare ege(tire elenci (u ea@!/a nuo,a funzionalit+ con(ente di:

    Aumentarei rica,ie)commerceSempli1caree (fruttarele capacit+ di ge(tione dell?ordinee e,a(ione e(i(tente

    E-C!e$ce 7e8 C$a9le$

    De(crizione funzionale ;egi(trazione dei prodotti in catalogo di prodotti e* come &oogle> per

    con(entire agli utenti di ordinare direttamente il prodotto ce anno cercato dallapagina in cui (ono (tate tra(me((e al catalogo dei prodotti del craRlere*

    5antaggi per lGazienda E)'ommercee*'raRlermigliora la ,i(i*ilit+e l?integrazionecon le oertedel

    negozioRe*! Oue(ta introduzioneore nuo,e opportunit+ce po((onogenerareulteriore traCcoal negozioe*e aumentarei rica,idei negoziRe*!

    E-C!e$ce O$de$ Ent$+

    De(crizione funzionale

    9uo,a interfaccia utente per le ricie(te> pre,enti,i> ordini di ,enditaece < facileda imparare> facile da u(are e facile da regolare! $mmi((ione o aggiornamento delle informazioni rile,anti per le ,endite da parte

    dei dipendenti a contatto diretto o indiretto del cliente!/e nuo,e funzioni di produtti,it+:-rdine ca*ina di guida per un rapido acce((o;icerca He((i*ile e riutilizza*ile/a@out adatta*ili

    Oue(to in(ieme di miglioramenti nella ge(tionedegli ordini di ,endita migliora laprodutti,it+ degli utenti> orendo una migliore u(a*ilit+> l?adatta*ilit+ el?integrazione nel ruoloT$nternal Sale( ;epre(entati,eT!

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    4 - BUSINNES FUNCTION

    /a procedura pre,ede ce ,engano in(eriti> in appo(ite ta*elle di parametrizzazione una(erie di informazioni nece((arie al funzionamento della procedura!

    4!" /-&8SD8EA'-MP/A$9S

    N!e tecnic! LO:;SD;EACOM,LAINTS

    Di!ni8ile da SA, E, En*anceent ,ac

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    Example& A customer #for example, a store% complains about one billing line item

    because of a shortage and wants to cancel the remaining part of this line item. The

    user enters the billing document number in the selection screen of the complainttransaction. The system then displays all billing document line items. "hen the user

    enters a line item number in a selection field, the system positions the cursor on the

    re$uested line item. The user enters the reason for the complaint, prompting the

    system to automatically create a new credit memo line item under the original line

    item. The user only needs to change the $uantity. After saving the entries, the

    system automatically creates a credit memo and ad(usts the billing due list.

    )tore the complaint'generated line item in the bill ing document view, and have the

    processing status of the billing document available at any time.

    Restrictions&

    This functionality provides some routines that can be added to a complaint reason

    in order to trigger a follow'up process. These routines have been transferred into the

    standard solution.!omplaint reasons that re$uire customer'specific follow'up

    processes have to be developed by the customer. The software is designed in a way

    that these customer'specific enhancements can be done without modification.

    Creation of a Complaint with Reference to Several Billing Documents

    *ass complaint handling allows the creation of complaints that refer to several bill ing

    documents, instead of the traditional scenario that refers to a single bil ling document.

    First, the user chooses the billing documents relevant to the complaints, entering the

    appropriate selection criteria as necessary.

    For the selected billing documents, the user marks the type of change&

    !ustomer

    Article price

    +nit of measure for an article

    !reate returns orders for one article

    After the user saves the entries, the system generates a complaint for the billing items with

    the sales document type or billing type specified in !ustomiing as the follow'up document

    type.

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    4!2 S'M8&E98"

    N!e tecnic! SCM;:EN;1Di!ni8ile da SA, ECC En*anceent ,ac

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    Description Field Name InfoObject InfoObject

    Type

    Data Element

    Exponent () for *uantitConversion

    is filled by aconstant

    7

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    /n the )AP standard implementation, the restriction in the search according to

    location is initial.

    ?igher'level item in bill of material structures

    SD?

    Utili((!Acti,ating ti( *u(ine(( function elp( @ou to de1ne more tran(parent and

    eCcient (ale( proce((e(! Vour (ale( emplo@ee( can u(e a ,ariet@ of e*application( in te E;P portal> and tere are additional function( a,aila*le inorder proce((ing!

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    Ca$atte$i&tic*e

    Business Package for Internal Sales Representative

    Emplo@ee( a((igned to te portal role $nternal Sale( ;epre(entati,e a,e ea(@

    acce(( to compreen(i,e (ale( information for te (ale( proce(( in te portal!

    9eR RorQ center( Rit neR per(onal RorQli(t( optimize oR te@ RorQ and

    manifold (er,ice( (implif@ and (peed up te (ale( proce((!

    Vour (ale( emplo@ee( can 1nd te(e e* application( on a e* u(er interface in

    clearl@ (tructured> neR or enanced RorQ (et(!

    e folloRing RorQ center( are a,aila*le for te (ale( emplo@ee(!

    4or# Overview

    $n ti( RorQ center> @our (ale( emplo@ee( can 1nd teir entire per(onal RorQli(t

    Ric gi,e( tem a =uicQ o,er,ieR of all teir ta(Q(!

    To make the overview clearer, the worklists that technically belong together are grouped

    together in different categories.

    There are links for accessing each personal ob(ect worklist #P6"% via links. Forexample, you can get a list containing incomplete sales orders or a list with sales orders

    blocked for delivery.

    You can display or change the documents directly from the work lists.

    You can incorporate these lists in your companyBs processes by creating a print version or

    exporting them to an 3xcel file.

    Personaliation functions allow your sales employees to adapt the work lists to their

    personal tasks by creating personal views and layouts, for example.

    You can use analyses to determine order values, business volume values, as well as

    incoming orders.

    Customers

    $n ti( RorQ center> @our (ale( emplo@ee( 1nd te information te@ need to

    =uicQl@ react to cu(tomer in=uirie(!

    A powerful search fnction$uickly finds the re$uested customer data so the employee

    can react directly to the customersB wishes.

    The !stomer !oc"pitis a working environment that enables the sales employee to

    react very effectively to customer in$uiries.

    C The most important data, such as address and communication data, is displayed.

    C The worklist is specifically ad(usted to the selected customer, such as the list ast 17

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    )ales ocuments. *ultiple navigation options take you to additional customer information or

    services for further processing, such as displaying and changing customer data or order

    status tracking. The !stomer Fact #heetprovides important customer information as a complement to

    the !ustomer !ockpit. The sales employee can use this data to prepare for customer visits,

    for example. A configurable information block contains, for example, address data, business

    partner data, and credit information. You can check sales documents for this customer and

    process the list of contact persons. There are several analytical functions available for

    customer evaluations, such as the incoming orders expected based on open $uotations.

    The $rice and %&ailability Informationprovides $uick information on prices and

    available $uantities for one or more materials.

    e (@(tem cecQ( te freel@ a,aila*le =uantit@ in accordance Rit te

    a,aila*ilit@ cecQ in te (elected plant KAP =uantit@L! i( information i( *a(ed

    on a (peci1c cu(tomer and en(ure( tat te (@(tem con(ider( cu(tomer)(peci1c

    price( and re*ate(!

    $f te (ale( emplo@ee doe( not QnoR te cu(tomer num*er at te time of te

    =uer@> te@ can u(e a ?dumm@? cu(tomer!

    C"&t!e$ Maintenancei( te main initial (creen for (ale( emplo@ee( Ren

    te@ Rant to proce(( (ale()rele,ant and general cu(tomer ma(ter data for te

    (ale( proce((! $f @ou di(pla@ cu(tomer ma(ter data> for eIample> @ou can call te

    cu(tomer fact (eet for additional data or (Ritc to cange mode if @ou need to

    maQe cange(! $n ti( e* application> @ou can al(o create neR cu(tomer(!

    Sales

    $n ti( RorQ center> @our (ale( emplo@ee( can proce(( (ale( document( tat

    need to *e cecQed and> if nece((ar@> canged for te furter (ale( proce((>

    (uc a( =uotation(> order(> and contract(!

    e (ale( document( are grouped in per(onal o*Wect RorQli(t( tat pro,ide te

    (peci1c function( and (er,ice( re=uired for te re(pecti,e proce((ing (ituation!

    .or eIample> te folloRing per(onal o*Wect RorQli(t( are a,aila*le Rit integrated

    proce((ing function(:

    Order Trac"in'

    You can directly call up the status of sales orders and see which sales steps have already

    been carried out, such as delivery, storage, goods movement, bill ing #for order'related

    billing%, and re(ection. There are multiple navigation options, for example you can call up the

    document flow or the detailed data of a document.

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    !all(Off #itation of !ontracts

    You get information on the release situation of contract items #$uantity contracts and value

    contracts% and can directly create an order for the selected contract. )onitorin' Indi&idal $rchase Orders

    You monitor the progress of sales orders with individual purchase orders and can $uickly

    give the customer information about the goods receipt or time and $uantity deviations.

    *eslts of *eschedlin'

    /f you have executed rescheduling for backordered sales orders, you can check the changes

    made to the already confirmed delivery dates and $uantities and inform your customer about

    them.

    %dditional personal object +or"lists,)ales documents, expiring documents,

    incomplete sales documents, delivery blocked sales documents

    Order "ulfillment

    $n ti( RorQ center> @our (ale( emplo@ee( can monitor te order ful1llment and

    carr@ out an@ nece((ar@ (tep( in order proce((ing!

    .or eIample> te folloRing per(onal o*Wect RorQli(t( are a,aila*le Rit integrated

    proce((ing function(:

    Deli&ery De Orders

    This list contains sales orders that are due for shipment and $uickly provides your sales

    employee with an overview of the labor re$uired. You can also use the selected delivery due

    list to make manual changes to the planned delivery situation.

    $ic"in' -ist +ithot -ean )

    You can use this worklist to process deliveries with items relevant for picking without ean

    "arehouse *anagement #ean "*%. For example, you can copy a pick $uantity as the

    delivery $uantity or pick an outbound delivery with a material to be handled in batches.

    $ic"in' -ist +ith -ean )

    You can use this worklist to process deliveries with items relevant for picking with ean

    "arehouse *anagement. For a selected delivery, you can create transfer orders with which

    stock movements #such as stock removals% can be executed in the warehouse management

    system. There are various processing options depending on the batch management

    re$uirement&

    Transfer Order !onfirmation -ist

    This gives you an overview of the deliveries with transfer orders that re$uire confirmation.

    You can check the transfer orders and confirm them in the foreground or in the background.

    De for $ost /oods Isse

    You can post one or more outbound deliveries as goods issues.

    Billing 5 Complaint

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    $n ti( RorQ center> @our (ale( emplo@ee( can carr@ out *illing and complaint(

    proce((ing!

    .or eIample> te folloRing per(onal o*Wect RorQli(t( are a,aila*le Rit integrated

    proce((ing function(:

    0illin' De -ist

    You can select all ) documents due for billing and create billing documents in the

    foreground or in the background #collective billing document%. You can bill various kinds of

    documents, such as deliveries that are posted in the goods issue, contracts with bill ing plans,

    as well as credit and debit memo re$uests.

    You can create an individual billing document in the foreground. The system processes a

    collective billing document in the background.

    0illin' Docments

    You get an overview of the billing documents primarily for one customer. An important piece

    of information is the processing status of the billing documents. You can check, for example,

    if the accounting document has been created, or if the document is incorrect, paid, or not

    paid.

    0illin' Items for !omplaints

    You get an overview of the billing items primarily for one customer. An important piece of

    information is the processing status of the bill ing documents. You can check, for example, i fthe accounting document has been created, or if the document is incorrect, paid, or not paid.

    )ales employees can create a subse$uent document such as a return, credit memo re$uest,

    or debit memo re$uest.

    Prices

    i( RorQ center pro,ide( te (ale( emplo@ee Rit a HeIi*le o,er,ieR of te

    ,ariou( price t@pe( a( Rell a( Rit compreen(i,e (earc option( to 1nd price

    data according to dierent (election criteria!

    These functions are provided as personal ob(ect worklists.

    The sales employee gets different lists with the customer'specific agreements, such as

    customer'specific prices, rebates, and free goods.

    /n addition, there are lists with prices for materials or freight costs. The sales employee

    also gets access to differentiated price lists for retail and wholesale trade.

    Additional Functions for Order Processing

    Connecting sales documents and 'illing documents to the search engine

    Vour (ale( emplo@ee( can u(e an eItended (earc function for (ale( document(

    and *illing document(!

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    @ connecting to te SAP (earc engine> it i( po((i*le to do a (imple (earc a(

    Rell a( an eItended (earc!

    For a simple search, you enter a search term on the selection screen. The search engine

    finds a document if the word you entered occurs in it ' independent of which field in the word

    occurs in. The search includes texts that are assigned to the document. For a sales

    document, you can also restrict the search to a transaction activi ty #sales document type%.

    The e1tended searchprovides additional fields #attributes% from the sales documents. :y

    using this data, you can more accurately fi lter the hit list.

    PD"!Based "orms

    PD.)*a(ed form( are de1ned for te (ale( proce(( in te .orm uilder! e(e

    form( are u(ed *@ te portal role $nternal Sale( ;epre(entati,e for te 'u(tomer

    .act Seet e* application> for eIample! e(e PD.)*a(ed form( replace te

    SAP(cript form( u(ed up to noR!

    e folloRing PD. form( a,e *een de1ned:

    6rder !onfirmation #)0)6!0F64*71%

    /nvoice9:ill ing ocument #)0/826/!30F64*71%

    /nvoice ist #)0:/0/)T0F64*71%

    !ustomer !ontacts #)0!A)0F64*71%

    6utput Form for !ustomer Fact )heet #)0!F)0F64*71%

    *ailing 3xample for !ustomer !ontact #)0!A)0*A/0F64*71%

    Down Paments Based on Document Conditions

    $n te (ale( proce((> a cu(tomer can maQe a doRn pa@ment on a (ale( order! e

    doRn pa@ment ,alue i( (tored in te order a( a (tati(tical condition and copied tote *illing document! $n ti( proce((> te doRn pa@ment made i( cleared in

    accounting! i( i( true for *ot order)related *illing and deli,er@)related *illing!

    .or more information> (ee te SAP /i*rar@ under Sale( and Di(tri*ution )X illing

    )X DoRn Pa@ment( for Sale( -rder( )X DoRn Pa@ment Proce((ing Procedure

    Ka(ed on: Document 'onditionL!

    Enhanced material search and material view in sales order processing

    3nhanced *aterial )earch with !reation

    This function provides an index'based material search with a full text search across all fields,

    as well as the entry of further search criteria, an error tolerance, and key word search. )o

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    that the search generates an optimal results list, you can use additional functions such as

    displaying stock information f rom selectable plants9stores as well as different prices. The

    integrated catalog search allows you to search for vendor products. You can start thesimplified creation of a material from the search function.

    *aterial view

    You see detailed material and customer information for order items.

    .or more information> (ee te ;elea(e 9ote a*out functional enancement( for

    order proce((ing!

    Business ,dd!$n 4estart Authoriation of !redit !ards in :illing ocument Processing

    en @ou implement ti( Ad$> @ou can re(tart te autorization for credit card

    pa@ment from te *illing document!

    Enhancements for S,P ERP and S,P SC- cross!application processes

    e $ eItractor for te product in(tance KSAP 9etea,er> u(ine(( $ntelligenceL

    and te '$. interface a,e *een enanced Rit information on location and

    location categor@! e Ser,ice .ill Monitor from te SAP S'M area u(e( ti(

    information> for eIample!

    4!4 /-&8ES-A8-PS82

    N!e tecnic! LO:;ESOA;O,S;2Di!ni8ile da SA, en*anceent #ac

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    e(e enancement( aect p@(ical in,entor@ document(> in,oice ,eri1cation(>capacit@ cecQ( for good receipt(> and te purca(ing data in $ 'ontent andDataSource(!

    Ca$atte$i&tic*e

    i( *u(ine(( function compri(e( te folloRing proce(( component(! .or te

    operation( of te(e proce(( component( to RorQ> @ou mu(t 1r(t acti,ate te

    u(ine(( .unction /-&8ES-A8-PS82:

    .rom te E;P 'ro(( area:

    u(ine(( Partner Data Management: Ku(ine(( -*Wect( Procurement

    Arrangement> 'u(tomer and SupplierL Mea(urement Ma(ter Data Management

    Price Ma(ter Data Management

    Product Data Maintenance

    ProWect Proce((ing

    .rom te E;P /ogi(tic( area:

    Purca(e -rder Proce((ing

    Purca(e ;e=ue(t Proce((ing

    Purca(ing 'ontract Proce((ing Site /ogi(tic( Proce((ing

    Supplier $n,oice Proce((ing

    $n*ound Deli,er@ Proce((ing

    -ut*ound Deli,er@ Proce((ing

    Sale( -rder Proce((ing

    Sale( Sceduling Agreement Proce((ing

    'u(tomer Ouote Proce((ing

    Maintenance Planning

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    26227246 Pag! 4"#4

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    4!3 /-&8SD8'$8"

    26227246 Pag! 42#4

    N!e tecnic! LO:;SD;CI;1

    Di!ni8ile da SA, en*anceent #ac

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    4!6 /-&8SD8;EP-;8-P

    N!e tecnic! LO:;SD;E,OT;O,TDi!ni8ile da SA, en*anceent #ac

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    *eport +ith Transaction

    !ode

    Fnctional !han'es

    VA25& List of *uotations For more information, see &ew "unctionsand ist

    of

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    The following new functions are available for transactions VA05, VA15,

    VA25, and VA45&

    6n the selection screen, you have more options for editing the

    selection criteria.

    o For example, you can enter a larger number of selection

    criteria in clearly arranged data groups and you can

    search within value ranges.

    o You can search for in$uiries, $uotations, and contracts

    more precisely with regard to their validit. The system

    checks the validity data from the item overview.

    o You can search sales documents more precisely for a

    specificpartner function, which classifies the responsi'le

    peopleorpartners. /f you do not enter any further

    restrictions regarding thepersonnel num'eror thepartner

    for the selected partner function, the system returns all

    sales documents with the selected partner function.

    /n the selection results, the output listis displayed using the S,P

    List 3iewerin the current version. This allows you to process the

    list with more versatil ity and change the layout in different ways.

    There are multiple layout variants for the individual transactions.

    An enhancement conceptenables the implementation of business

    add'ins, which you can use to enhance the selection criteria on the

    selection screen and to ad(ust the contents of the output list to

    meet your re$uirements.

    o B,d$8 ,d7ust Selection Results#BADI_SDOC_WRAPPER%

    You can add customer'specific fields as columns for the

    results list. You also get a method for processing the

    additional field data. The data for the output list is

    processed line by line.

    o B,d$8 ,d7ust Selection Results /-ass ,ccess0

    #BADI_SDOC_WRAPPER_MASS %

    You can calculate and manipulate the data for the results

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    using mass processing for all l ines.

    o B,d$8 ,dd Push'utton#BADI_SDOC_VIEW_CUSTOM_FUNC %

    You can prepare a maximum of six other customer'

    specific functions for processing the output list. They are

    displayed as pushbuttons in the toolbar. /f you define more

    than six functions, the additional functions can be selected

    from a dialog box.

    Constraints

    The Expected Customer Pricefield is notdisplayed in the result lists. 6nce

    you have activated the optimied version, you can no longeruse your

    customer'specific selection variants and layouts or your customer

    enhancements for the previous report versions for transactions VA05,

    VA15, VA25, VA45, and SDO1.

    Credit -anagement /SD!B"!C-0

    /f you activate the optimied version of the SD Documentsreport

    #RVKRED01%, the subse$uent transactions run as optimied versions.

    Transaction Fnctional !han'es

    VKM1& Bloc#ed SD

    Documents

    8one

    VKM2& Released SD

    Documents

    8one

    VKM3& Sales Documents 8one

    VKM4& SD Documents 8one

    VKM5& Deliveries 8one

    9:;:(:(:( Billing /SD!B$L0

    *eport +ith Transaction

    !ode

    Fnctional !han'es

    *odule Pool )AP*2DEA 8one

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    *eport +ith Transaction

    !ode

    Fnctional !han'es

    VF05& List of Billing

    Documents

    ):/

    VF04& -aintain Billing Due

    List

    Constraints

    The following customer'specific implementations

    are notexecuted for the enhancement spot

    ES_SAPLV05H&

    READ_VKDFS_VKDFI_VF_01_11 ,READ_VKDFS_VKDFI_VF_01_12 , and

    READ_VKDFS_VKDFI_VF_01_13 .

    !ustomer orders that were created before )AP 49

    4elease G.D! and do notuse the 49 standard

    address managementare notdisplayed in

    transaction VF04. For customer orders that were

    created before )AP 49 4elease G.D!, you have to

    create the appropriate billing documents 'eforeyou

    activate the business function and start transaction

    VF04.

    ))A*P46

    V.21& Log of Collective

    Run

    8one

    )/82

    VF24& Process $nvoice4or#list

    8one

    H7A2A

    VF31& Output from Billing

    8one

    For the billing reports, you can only create certain document fields,

    address fields and status fields in the lists of bill ing documents under

    Sstem -odifications Create &ew "ields /4ithout Condition Techni6ue0

    &ew "ields for Lists of Sales and Distri'ution Documents .

    You can notuse the following includes&

    26227246 Pag! 47#4

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    SAP Upgrade : Delta modulo SD

    V05!!MO#further document fields for lists of 'illing documents%

    VV05F!1#further address fields for lists of 'illing documents %

    VV05F!2#further status fields for lists of 'illing documents%

    /f you want to integrate these fields, use include VV05F!3#Customer!

    Specific "ields for Lists of Billing Documents%.