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20 for 2015! Social Business Future Predictions from my tribe 2015 © 2014 IBM Corporation @sandy_carter Follow #getbold @sandy_carter
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Page 1: Sandy carter  social 20   final

20 for 2015! Social Business Future

Predictions from my tribe

2015

© 2014 IBM Corporation@sandy_carterFollow

#getbold @sandy_carter

Page 2: Sandy carter  social 20   final

Sandy CarterIBM General Manager, Ecosystem Development &

Social Business Evangelist

@sandy_carter© 2014 IBM Corporation

Expect a "CHIC" 2015! (Content, High Value Analytics, IoT, and Confluence) We will see huge changes in the Content brands produce with crowds, High value analytics throughout the business through social data, the Interplay between the Internet of things and social, and the Confluence of engagement with employees, customers, leaders, and new roles.

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Page 3: Sandy carter  social 20   final

With social media, we’ve seen people create and share media. In 2015, expect to see a growth in the Collaborative Economy: people creating and sharing in the physical world.

@sandy_carter© 2014 IBM Corporation

Jeremiah OwyangFounder, Crowd Companies

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Page 4: Sandy carter  social 20   final

Brands will become newsrooms. Brands that are agile, responsive, and proactive with strong communication strategies will take the lead by sharing and engaging with new media.

@sandy_carter© 2014 IBM Corporation

Pam MooreCEO & Founder, Marketing Nutz

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Page 5: Sandy carter  social 20   final

The year 2015 will mark the tipping point where a majority of Social Business activity will be conducted via mobile devices.

@sandy_carter© 2014 IBM Corporation

Jeffrey BarthVice President, The Chanel Company Limited

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Page 6: Sandy carter  social 20   final

High-performing social businesses

will spawn a new kind of

leader: “The Social Leader” who

communicates through social

technologies and personal

branding.

@sandy_carter© 2014 IBM Corporation

Cheryl BurgessCEO, Blue Focus Marketing

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Page 7: Sandy carter  social 20   final

Mark SchaeferAuthor, Social Media Explained

There is one mega-trend that is like an enormous hammer forging nearly every idea and innovation in our marketing world today: Fighting through information density.

@sandy_carter© 2014 IBM Corporation

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Page 8: Sandy carter  social 20   final

Clarissa FeltsVice President Collaboration, Diversity & Inclusion

Lowe’s Companies Inc.

The art of Social Listening will accelerate and gain credibility, allowing companies to make more informed decisions, gather key insights, build stronger programs and improve processes.

@sandy_carter© 2014 IBM Corporation

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Page 9: Sandy carter  social 20   final

Jeffrey GitomerBest-Selling Author, Keynote Speaker,

America's #1 Sales Authority

Social media and social selling are entering the next phase: the comfortable phase. People are realizing the power and are comfortable enough to BUY!

@sandy_carter© 2014 IBM Corporation

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Page 10: Sandy carter  social 20   final

2015 is not the year of the crowd, it's the year when the crowd realizes they are the product and they don't like it and will do something about it.

@sandy_carter© 2014 IBM Corporation

Ray WangPrincipal Analyst, Founder & Chairman

Constellation Research, Inc.

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Page 11: Sandy carter  social 20   final

Robin Carey Founder & CEO, Social Media Today

@sandy_carter© 2014 IBM Corporation

Enterprises will learn to distinguish themselves by their attention to privacy and security. Security for a brand will be inextricable from product quality.

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Page 12: Sandy carter  social 20   final

Eric Gore President, MutualMiind

@sandy_carter© 2014 IBM Corporation

Social signals and deeper personality insights will be embedded increasingly into marketing automation systems used by brand marketers for demand generation, social selling, and customer service.

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Page 13: Sandy carter  social 20   final

Ted RubinSocial Marketing Strategist, Keynote Speaker, Brand Evangelist &

Acting CMO of Brand Innovators

@sandy_carter© 2014 IBM Corporation

In 2015, we need to start "looking people in the eye" digitally with our social communication.

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Page 14: Sandy carter  social 20   final

Ty DowningCEO, SayItSocial

@sandy_carter© 2014 IBM Corporation

In 2015, mobile app developers will have to factor in the explosion of wearables into their design and social development.

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Page 15: Sandy carter  social 20   final

Geoff De WeaverCEO & Founder, Touchpoint Entertainment Inc

@sandy_carter© 2014 IBM Corporation

The major trends I’m tracking are fan engagement, content, community and commerce. We’re seeing social media, big data, live and on-demand video changing the way fans consume and follow their favorite teams, artists and bands.

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Page 16: Sandy carter  social 20   final

Brian FanzoChief Digital Strategist and Partner, Broadsuite

@sandy_carter© 2014 IBM Corporation

Companies and leaders will begin to shift their focus from using social media for marketing or communication and start using it for connecting and growing communities which includes investing in employees personal brands and empowering customers to have a voice.

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Page 17: Sandy carter  social 20   final

Peter CardonProfessor, Center for Management Communication,

University of Southern California

@sandy_carter© 2014 IBM Corporation

Social media has turned brands into publishers, and the pressure to produce quality content is growing. The explosive growth of Pinterest, Instagram, and YouTube in the past few years reflects the growing value of visual social media.

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Page 18: Sandy carter  social 20   final

Kim Chandler McDonaldCo-Founder, EVP, Flat World Navigator

@sandy_carter© 2014 IBM Corporation

This flat world of business without borders and boundaries between customers, clients, colleagues and competitors requires connections and collaborations between people, processes, and partners.

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Page 19: Sandy carter  social 20   final

John FurrierCo-Founder CrowdChat, CEO SiliconANGLE

@sandy_carter© 2014 IBM Corporation

Data-driven social will be a part of all investments. Owned and earned media will work together. Content production will be open-sourced from the crowd. Social business value chains will emerge.

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Page 20: Sandy carter  social 20   final

Jeff FrickGeneral Manager, theCUBE

@sandy_carter© 2014 IBM Corporation

When you think social engagement, think Dinner party:• Conversation not Presentation• Catalysts not formal leaders• Direction not Control

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Page 21: Sandy carter  social 20   final

Jim DetersCo-founder & CEO, Galvanize

@sandy_carter© 2014 IBM Corporation

We are living in a Renaissance Happening where working and learning are the same. This ERA lives on social sharing, experiences, and an intense upgrading of skills.

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Page 22: Sandy carter  social 20   final

@sandy_carter© 2014 IBM Corporation

Wishing you all a wonderful social and prosperous 2015!

#getbold @sandy_carter