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Lead your Organization to the Sky…. Lean Six Sigma Green Belt Certification Program Control Phase Your Pilot for Today: Dr. Osama Abou El Khir MBBCH, CPHQ, LSSGB, OSHA
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Page 1: Sample Six Sigma Presentation

Lead your Organization to the Sky….

Lean Six Sigma Green Belt Certification Program

Control Phase

Your Pilot for Today:

Dr. Osama Abou El Khir

MBBCH, CPHQ, LSSGB, OSHA

Page 2: Sample Six Sigma Presentation

Road Map for Control Phase

Page 3: Sample Six Sigma Presentation

Define

Measure

Analyze

Improve

Control

Recognize ProblemDefine TeamDefine CustomerDefine Defect CTQTeam CharterProblem StatementHigh Level Process MapValue Stream MappingSIPOC

Solve the Puzzle: DMAIC

D M A I C

Determine data typeData Collection PlanCollect DataDetailed Process MapRevisit Problem Statement

Graphical AnalysisRCACause & EffectProcess CapabilitySigma LevelControl ChartCorrelation- Regressiony=f(x)Select Vital Few (Xs)MSA

Idea GenerationInnovative SolutionTRIZLean ToolsSolution Selection“TO BE” process mapPilotValidate ImprovementFMEA

Page 4: Sample Six Sigma Presentation

Learning Objectives

Differentiate between 2 types of Variation Others (Not Today)

Page 5: Sample Six Sigma Presentation

Healthcare variations

12-20

60-80

90 - 120

90 - 110

Page 6: Sample Six Sigma Presentation

Variation Explained

Archer Throwing Arrows

Common Cause Variation Special Cause Variation

7 6 5 4 3 2 1

MeanTarget

Page 7: Sample Six Sigma Presentation

Variation ExplainedCommon Cause Variation Special Cause Variation

• Present in EVERY process• Process is said to be ‘in control’ if it

exhibits only common cause variation• The process is stable and predictable• Sources: People , Materials,

Methods, Measurement & Environment.

• It’s effect is minimal

• Extra-ordinary occurrence• Process is said to be ‘out of control’ if

it exhibits special cause variation• The process is unstable• Source: factors that were not part of

the process’ design (unplanned factors)

• In most cases can be eliminated

Abnormal, Outlier, Assignable CauseNormal, System Cause, Random,

Inherited

Page 8: Sample Six Sigma Presentation

Thank You