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SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors
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SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Jan 11, 2016

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Page 1: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

SafetyFirst’s Web Site Resources for Reporting

A Fast Lane to Insights About

Driver Behaviors

Page 2: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Fleet Safety Can Reduce Crashes

Most crashes are due to driver behavior, choices and attitude.

If we spot the behavior before a crash occurs, we can intervene to

save a life or spare the injuries

Page 3: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Keys to Success• Information needs to be timely, credible and

consistently investigated with each affected driver

• Its not about fault finding, its about safety awareness and…

The willingness of the driver to accept that change may save their life (whether the issue is wearing protective gear, following safety procedures or

driving in a proper manner.)

Page 4: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Safety IS Our Goal• SafetyFirst’s goal is “to reduce commercial

vehicle collisions and the costs associated with them”

• To support this goal we deliver:– observation reports about driver activity and – summary reports to identify trends or patterns

in behavior.

Page 5: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Safety IS Our Goal• Since each fleet client is always pressed for

time, we do not ‘flood’ our clients with all the management reports that are “available”

However, we have built a report ordering facility on

our web site for easy access to a wide variety of custom report options.

Page 6: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Access to the Resources• Each hotline client is provided with a unique

ID and password to access our resources, and their company data (derived from our safety hotline process)

• The log in process is simple, and delivers each client to a menu of choices.

Page 7: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

www.safetyfirst.com

Page 8: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

www.safetyfirst.com

Page 9: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Customer Options

Clicking on the title of each section will

take you to a distinct part of our

web site

Page 10: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Customer Options• This presentation will focus on options

related to running specialty reports

A complete, but separate help guide is available for the “user defined report section”

Page 11: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• The “Report / Download Requests” section

provides clients with a range of specialty reports in three formats:– Adobe Acrobat Format (delivered by email as a

link or attachment)– On Screen Display– “*.csv” files that can be opened in MS Excel,

local database programs or other spread sheet programs

Page 12: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Near the top of the screen, you’ll see your

company details:

USER234

[email protected]

XYZ Specialty Corporation

Northeast Business Group

New Jersey

Newark Office

If you are a location supervisor, your location should automatically display.

Page 13: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• If your company is divided into multiple

locations, regions or divisions, you may have more options to choose from…

In this example, your report requests will include all divisions, regions and locations within “Sample Bakery Company 2” (the reports will highlight the relationship of these locations to the

data, but it will all be included)

Page 14: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• If you wanted to limit the data to a specific

Division, Region or Location, you can select them from the drop boxes.

In this example, your report requests will include data related to “Location 9” only.

Page 15: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Clicking on the “Function” drop box will

provide several options for onscreen reports

USER234

[email protected]

XYZ Specialty Corporation

Northeast Business Group

New Jersey

Newark Office

Page 16: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• The next few slides will provide additional

detail for each of these on screen reports

Page 17: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

There are three types of reports that we routinely send out –

MOR = Motorist Observation Report

Daily = Administrative notices

Monthly = Summary reports

Report / Download Requests• Detail = contact information for your

location, and a listing of those folks scheduled to receive reports by fax and/or email

Page 18: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Email / Fax List = A listing of all persons

scheduled to receive reports about your drivers.

• This listing is provided in a different format than the previous “detail” screen:– If you are a corporate manager, you can

access all your divisions, regions and locations from one screen

– You can immediately save and view as a spread sheet file from this screen.

Page 19: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Email / Fax List:

1) To change the number of records listed on the screen, pick a new value in the drop box.

2) To include divisions, regions and/or locations that report to your office, click the “Include All Lower Level” checkbox

Page 20: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Email / Fax List:

1) To print this screen, just press Ctrl and P keys at the same time, or click on the link provided at the bottom of the page.

2) To save this information as a spread sheet file, click “Save As…”

Page 21: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR Detail List – A listing of all MORs

developed by the program since the initial decal shipment date.

Page 22: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR Detail List – Each column can be

sorted, onscreen, like a spread sheet.

• Click on a column header to resort the list (ascending sort by that column).

• The little ‘up arrow’ in each column enables a descending sort of the table by that column.

Page 23: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR Detail List – This report provides a

quick reference to all activity, and by sorting the table by report type, you can quickly identify compliment calls!

Page 24: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR Detail List – You can click on the

report number to call up the specific details of each MOR.

Page 25: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR Detail List – You can click on the

“Edit” link to call up the specific details of each MOR in a format where you can submit updates.

Page 26: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR List – A different format to display

MORs that have been recorded.

Page 27: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR List – This format provides some

flexibility in what data is presented – – You can include multiple locations or limit to a

single location– You can include only returned or Non-returned

reports– you can include all MORs, or just those within a

date range.

Page 28: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR List features:

– Can print or save details as a spread sheet– Can sort details on screen– Provides more data items than other on screen

MOR reports– Will show detail of locations for multiple location

clients

Page 29: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR Repeat – Shows each driver with

repeat complaints and enables you to save into a spread sheet file.

Page 30: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• MOR Response Time – Shows the

turnaround time of each returned MOR and the average return time (in days) for each location, and the company in aggregate.

Page 31: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Vehicle List – Shows all enrolled vehicles,

their details and assigned location.

Page 32: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Rank and Rate – Shows a summary of

activity for any valid date range. Enables multi-location clients to directly compare one location (or region/division) against any other.

Page 33: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Rank and Rate features:

– Can be sorted on screen like a spread sheet– Can be saved as a spread sheet file– Highlights potential trouble areas in red – Client can change date range and refresh

report

Page 34: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Monthly Recap - provides an update of

activity on a month by month basis.

• This report is automatically sent by email to our clients, but may also be accessed thru our web site.

Page 35: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Monthly Recap - provides an update of

activity on a month by month basis.

A full help guide for this

report is available.

Page 36: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Other reports are available that are sent as

an emailed link or attachment:– Monthly Policyholder Report (same report that

is automatically emailed each month)– Policyholder Overview Report– Vehicle Count By Type– Vehicle List– Download – Driver Incident Data– Monthly Summary Report (*.csv format)– MOR Summary of Behavior Types

Page 37: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Policyholder Overview Report:

– A series of four attachments• Summary chart of activity including top five behavior

categories reported on MORs during the specified date range

• List of MORs developed during the date range• Detail of the MORs developed during the date range• Listing of Drivers with Repeat Complaints (if any)

– If there were no drivers with repeat complaints, that section of the report will not appear.

Page 38: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Vehicle Count By Type:

– Provides a listing of vehicles sorted by descriptions (i.e. 25 vans, 10 pick ups, etc.)

– Displays a pie chart and provides a spread sheet file

Page 39: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Vehicle List:

– Similar to on screen report, it is provided as a spread sheet file

• Download – Driver Incident Data:– Provides a spread sheet of each data element

contained on the MOR form– Enables detailed searches of MOR data for

trends or patterns such as day of week or time of day, etc.

Page 40: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Monthly Summary Report (*.csv format)

– The same data that is provided on the monthly report, but in spread sheet format

• MOR Summary of Behavior Types– A pie chart and supporting spread sheet

showing a tally of reported behaviors during a specified date range.

Page 41: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Report / Download Requests• Other functions within this section include

the ability to call up a vehicle list that can be modified, updated or edited.

• Large number of vehicle updates can be processed by phone, fax, email or through computer data file transfer; however, some clients like to make updates through our web site – especially if it involves only one or two vehicles at a time.

Page 42: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

Summary• We’d like to hear from you about:

– additional reports you’d like to see, or

– ways to present information in easy-to-use formats.

Our best reports came from client suggestions – let us hear your

best ideas!

Page 43: SafetyFirst’s Web Site Resources for Reporting A Fast Lane to Insights About Driver Behaviors.

THANK YOU• Thank you for your commitment to

reducing crashes and the costs associated with them.

Together, we can

save lives