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OWNER’S GUIDE S3101 series S3202 series S3101_SERIES-S3202_SERIES_11_ENG_IB_100909.indd 1 08/09/10 4:33 PM
11

S3101 series S3202 series - Lowe'spdf.lowes.com/warrantyguides/622356524148_warranty.pdfS3101_SERIES-S3202_SERIES_11_ENG_IB_100909.indd 1 08/09/10 4:33 PM. TOLL FREE: 1-800-798-7398

Sep 23, 2020

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Page 1: S3101 series S3202 series - Lowe'spdf.lowes.com/warrantyguides/622356524148_warranty.pdfS3101_SERIES-S3202_SERIES_11_ENG_IB_100909.indd 1 08/09/10 4:33 PM. TOLL FREE: 1-800-798-7398

OWNER’S GUIDE

S3101 series

S3202 series

S3101_SERIES-S3202_SERIES_11_ENG_IB_100909.indd 1 08/09/10 4:33 PM

Page 2: S3101 series S3202 series - Lowe'spdf.lowes.com/warrantyguides/622356524148_warranty.pdfS3101_SERIES-S3202_SERIES_11_ENG_IB_100909.indd 1 08/09/10 4:33 PM. TOLL FREE: 1-800-798-7398

TOLL FREE: 1-800-798-7398

1. Usethesystemonlyforitsintendeduse.

2. DO NOTuseoutdoors.

3. DO NOT leavetheapplianceunattendedwhenpluggedin.Alwaysunplugthepowercordfromtheelectricaloutletwhennotinuseandbeforeservicing.

4. DO NOTallowtheappliancetobeusedasatoy.Closeattentionisnecessarywhenusedbyornearchildren,petsorplants.DO NOTleaveapplianceunattendedwhileconnected.

5. Useonlyasdescribedinthismanual.

6. Useonlymanufacturer’srecommendedaccessories.

7. DO NOToperatetheappliancewithadamagedplugorcord,oriftheunithasbeendroppedordamaged.Toavoidtheriskofelectricshock,donotdisassembleorattempttorepairtheapplianceonyourown.ReturntheappliancetoEURO-PROOperatingLLC(seewarranty)forexaminationandrepair.Incorrectre-assemblyorrepaircancauseariskofelectricalshockorinjurytopersonswhentheapplianceisused.

8. Toprotectagainstariskofelectricshock,DO NOTimmersethesteammopintowateroranyotherliquids.

9. DO NOThandleplugorsteammopwithwethandsoroperateappliancewithoutshoes.

10.DO NOTpullorcarrybypowercord,usepowercordashandle,closeadooronthepowercord,orpullthepowercordaroundsharpedgesorcorners.Keeppowercordawayfromheatedsurfaces.

WHEN USING YOUR SHARK®

STEAM MOP, BASIC SAFETY

PRECAUTIONS SHOULD

ALWAYS BE FOLLOWED,

INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS

BEFORE USING YOUR

STEAM MOP.

DANGER OF SCALDING.

Pleaseusecautionwhen

usingthesteammop.Thesteam

emittedfromtheopeningsis

veryhot.

POLARIZED PLUG:

Thisappliancehasapolarized

plug(onebladeiswiderthan

theother).Asasafetyfeature,

thisplugwillfitintoapolarized

outletonlyoneway.Ifthe

plugdoesnotfitfullyintothe

outlet,reversetheplug.Ifitstill

doesnotfit,contactaqualified

electrician.Do not attempt to

defeat this safety feature.

11. DO NOTunplugbypullingonpowercord.Tounplug,grasptheplugnotthepowercord.Donotuseextensioncordsoroutletswithinadequatecurrentcarryingcapacity.

12.DO NOTputanyobjectsintoopenings.Donotusewithanyopeningblocked.

13.DO NOTputhandsorfeetunderthesteammop.Unitgetsveryhot.

14.UseONLYonflat,horizontalsurfaces.Donotuseonwalls,countersorwindows.

15.DO NOTuseonleather,waxpolishedfurnitureorfloors,syntheticfabrics,velvetorotherdelicate,steamsensitivematerials.

16.DO NOTaddcleaningsolutions,scentedperfumes,oilsoranyotherchemicalstothewaterusedinthisapplianceasthismaydamagetheunitormakeitunsafeforuse.Ifyouliveinahardwaterarea,werecommendusingdistilledwaterinyoursteammop.

17. Wheninuse,NEVERturntheapplianceoveroronitsside.NEVER DIRECT STEAM TOWARDS PEOPLE, ANIMALS OR PLANTS.

18.NEVER LEAVE THE STEAM MOP IN ONE SPOT ON ANY SURFACE FOR ANY PERIOD OF TIME WHEN MICRO-FIBER PAD IS ATTACHED.

19.Carefullyremovethemicro-fiberpadimmediatelyafteryouhavefinishedusingthesteammop.

20.Whencleaningthesteammop,unplugthepowercordfromtheelectricaloutletandcleanwithadryordampcloth.Donotpourwaterorusealcohol,benzeneorpaintthinnerontheunit.

21.Extremecautionshouldbeexercisedwhenusingthisappliancetocleanstairs.

22.Neverusesteammopwithoutmicro-fiberpadattached.

23.Keepyourworkareawelllit.

24.Storesteammopindoorsinacool,dryplace.

25.Toavoidcircuitoverload,donotoperateanotherapplianceonthesamesocket(circuit)asthesteamcleaner.

26.Ifanextensioncordisabsolutelynecessary,anextensioncordratedaminimumof15ampere,14gagecordshouldbeused.Cordsratedforlessamperagemayoverheat.Careshouldbetakentoarrangecordsothatitcannotbepulledortrippedover.

27.DO NOTleaveunattendedwhenthesystemisconnectedtoapowersupply/electricaloutlet.

28.DO NOTstoreunitwithdamp/wetmicro-fibercleaningpadattached.Neverleavethesteammopinonespotonanysurfaceforanyperiodoftimewithadamporwetmicro-fibercleaningpadattachedasthiswilldamageyourfloors

WARNING:Yoursteammopisdesignedtocleanhardfloorsurfacesthatwillwithstandhighheat.Donotuseonunsealedwoodorunglazedceramicfloors.Onsurfacesthathavebeentreatedwithwaxorsomenowaxfloors,thesheenmayberemovedbytheheatandsteamaction.Itisalwaysrecommendedtotestanisolatedareaofthesurfacetobecleanedbeforeproceeding.Wealsorecommendthatyouchecktheuseandcareinstructionsfromthefloormanufacturer.

IMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONSFor Household Use Only

www.sharkclean.com

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Quick Start

TOLL FREE: 1-800-798-7398

ASSEMBLE1 Fittogethertheextensiontubes

asshownintheillustration.Seepage2formoredetailedassemblyinstructions.

2 Placethemicro-fibercleaningclothunderneaththemophead,withquickfastenerstripsfacingup.Simplypressthepadtothemoptoattachit.

ADJUST 4 Foryourcomfort,youcanadjust

theheightofthemop.Justliftthelatchonthetube90degreestotheopenposition.Holdingthehandle,extendthetubetotheheightthat’srightforyouandthencloselatchtolockedposition.

QUICK TIP:IfyoufindtheSteamMopdifficulttopush/pullduringuse,thensimplyincreasetheheightofthepole.

PRIME STEAM5 Pluginthemop.Wait30seconds

fortheunittoheatupandthesteamtobeready.

Pushthehandletowardthemopheadinapumpingmotion.Toprimesimplypumpthehandle10-15timestogeneratethesteam.

QUICK TIP:Customizesteamoutputbysloworfastmoppingwithaforwardandbackwardmotion.

Qu

ickS

tart

www.sharkclean.com

FILL3 Removethecaptofillthe

WaterTank.Usingthefillingflaskandfunnel,fillthetank,keepingthewaterunderthe“MAXFILL”line.Don’tforgettoreplacethecap.

1

2

4

3

5

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1www.sharkclean.com

EnglishContents

GETTINGSTARTED................................................................. 2

USINGYOURSTEAMMOP...................................................6

USINGYOURACCESSORIES...............................................8

CAREOFYOURSTEAMMOP.............................................9

TROUBLESHOOTING........................................................... 10

WARRANTYANDREGISTRATION....................................11

ThankyouforpurchasingtheShark®SteamMop.

TOLL FREE: 1-800-798-7398

This manual covers model numbers:S3101 11 S3101A 11 S3101C 11 S3101CO 11 S3101CP 11 S3101WT 11 S3101Z 11 S3202 11 S3202C 11

TECHNICAL SPECIFICATIONSVoltage: 120V., 60Hz. Power: 1550 Watts Water Capacity: 250 ml (8 oz.)

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2 TOLL FREE: 1-800-798-7398 3www.sharkclean.com

EnglishGetting Started

FIRST THINGS FIRST, YOU NEED TO KNOW WHAT’S IN THE BOX YOU JUST OPENED:

a UpperExtensionTube

b LowerExtensionTube(Telescopic)

c SteamMopBase

d Micro-FiberPads

e FillingFlask

f Funnel

g CarpetGlider*

NOTE:TheCarpetGlider*(g)isanoptionalattachmentandissoldseparately.

YOUR SHARK STEAM MOP IS EASY TO ASSEMBLE

1 Firstremoveallthepartsfromthepackage.Weknowyou’reexcitedabouttheSharkSteamMop,butdon’tplugitinuntilit’sfullyassembledandyou’vereadallofthefollowinginstructions.

2 Slidetheupperextensiontube(thetubewiththehandle)intothelowerextensiontube(theshorttube).Pushthetwoextensiontubestogetherinuntilyouhearitclickintoplace.Seeillustrationforavisualexplanation.

IMPORTANT: AlwaysmakesurethatyourSteamMopisunpluggedfromthewallbeforeyouattachthemicro-fibercleaningpad.

Eachmicro-fibercleaningpadhasawhiteorbluecoloredtabsothatyoucanuseadifferentpadfordifferenttasks.Useonecolorfortoughgrimeontilefloors,anothercolorforstubbornspotsonlinoleumandanothercolorforpetstains.Keepyourfloorshappy!Alwaysattachthemicro-fibercleaningpadtothemopheadoryoumayscratchyourfloorsurface.

Whenassemblingyoursteammopthere

maybealittlewaterinoraroundthe

watertank.Thisisbecausewetestall

oursteammops100%beforeyoubuy

them,soyougetaqualityShark®

SteamMop.

3 InsertthepiecesyouassembledinStep2intothepumpactuator(thetubethatleadstothetank).Pushtheextensiontubeassemblyandpumpactuatortogetherinuntilyouhearitclickintoplace.Insertcordintocordclipontheshaftofthesteam-mop.

2

3

a

bc

d

ef

g*

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4 TOLL FREE: 1-800-798-7398 5www.sharkclean.com

English

PLACING THE MICRO-FIBER PAD

1 Placethemicro-fibercleaningclothunderneaththemophead,withthequickfastenerstripsfacingup.SimplypressthepadontotheSteamMop.

IMPORTANT: Makesureyouonly

addwatertothetank.Chemicalsor

cleaningsolutionmaydamagethe

applianceandcouldbeunsafefor

youandyourfamily.

Getting Started

FILLING THE WATER TANK

IMPORTANT:Beforeyoufillupthetank,makesureyourSteamMopisunpluggedfromthewall.

1 First,removethewatertankcapbyturningitcounterclockwisetotheunlockedposition.Seeillustrationforavisualexplanation.

2 ThefillingflaskandfunnelincludedwithyourSteamMopmakefillingthewatertankassimpleasgettingaglassofwaterfromthesink.Filltheflaskwithwaterandusethefunneltopouritintothetank.BesuretokeepthewaterundertheMAXFILLline;justoneflaskofwaterisenoughforyourSteamMop.Seeillustrationforavisualexplanation.

3 Replacethewatertankcapbyturningitclockwisetothelockedposition.

NOTE:Don’tbealarmedifthefirsttimeyouuseyourSteamMop,younoticewaterinsidethewatertankordropsofwaterinthepackaging.It’snormaltoseethiswater.YourSteamMopwas100%testedinthefactorytoensureyoursafetyandyourfloor’shappiness.Ifyouseewaterintheunit,it’sfromthesetests.

ToorderadditionalMicro-Fiberpads,feelfreetocontactusatwww.sharkclean.com orcall1-800-798-7398.

Thewatertankcaphasanarrowtoindicatethelockedandunlockedposition.

1

1

Eachmicro-fibercleaningpadhasacoloredtabsothatyoucanuseadifferentpadfordifferenttasks.Useonecolorfortoughgrimeontilefloors,anothercolorforstubbornspotsonlinoleumandanothercolorforpetstains.Keepyourfloorshappy!Alwaysattachthemicro-fibercleaningpadtothemopheadoryoumayscratchyourfloorsurface.

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6 TOLL FREE: 1-800-798-7398 7www.sharkclean.com

English

IMPORTANT:YourSteamMopneedswatertomakesteam!NeveruseyourSteamMopwithoutwaterinthetank.

SweeporvacuumyourfloorsbeforeusingyourSteamMop.YourSteamMopwasdesignedtogetridofstuck-ongunk,grime,paw/footprintsanditwilldoabetterjobifyesterday’scerealcrumbsaren’tintheway.

Visitwww.sharkclean.com forothergreatquickcleaningproductstocomplementyourSteamMop.

Using Your Steam Mop

1 Pullandtwistthequickreleasecordholdertounwrapthepowercordcompletely.Plugintoa120-voltelectricaloutlet.The“On”lightwillturngreen.Success!Ifyourlightdoesn’tturnonreferencetheTroubleshootingsectiononpage10.

2 Foryourcomfort,youcanadjusttheheightofthemop.Justliftthelatchonthetube90degreestotheopenposition.Holdingthehandle,extendthetubetotheheightthat’srightforyouandthencloselatchtolockedposition.

3 Ittakesabout30secondsforthesteamtogetgoing.Nowpumpthehandleafewtimestoprimethepumpandactivatesteam.

4 Mopwithaforwardandbackwardmotiontocustomizesteamoutputautomatically.

QUICK TIP:IfyoufindtheSteamMopdifficulttopush/pullduringuse,thensimplyincreasetheheightofthepole.

IMPORTANT:Whenyourfloorsaresparklingcleanandyou’refinishedwithyourSteamMop,unplugitfromtheelectricaloutletandcarefullyremovethemicro-fibercleaningpadfromthemophead.Alwaysremovethemicro-fibercleaningpadfromthemopheadwhenyouhavefinishedusingyourSteamMoptoavoiddamagetoyourfloors.Thesteamwillmakeyourmicro-fibercleaningpadveryhot.Youmaywanttowaitacoupleofminutestoletitcooloffbeforeyouremoveit.

Nowcomesthepartyou’vebeen

waitingfor–it’stimetouseyoursteam

mop.Whenyouuseyoursteammopfor

thefirsttimeorhaven’tusedtheunit

inawhile,itmaytakeaminuteortwo

forthewatertomakeitswaythrough

thepumpandintotheheatertocreate

steam.Getitstartedbypumpingthe

handleafewtimes.Ifyou’vewaiteda

fewminutesandyoustilldon’tseeany

steam,referencethetroubleshooting

sectiononpage10.

WhenyourSteamMopstopssteaming,itcouldbeoutofwater.Unplugthepowercordfromtheelectricaloutletandrefillthewatertankatanytime.

1

3

2

4

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8 TOLL FREE: 1-800-798-7398 9www.sharkclean.com

EnglishUsing Your Accessories (optional)

THE CARPET GLIDER (optional) Justlikeyou,yourSteamMop

isversatile!ThecarpetglidertransformsyourSteamMopinnotime.Nowyoucanfreshenanddeodorizeyourcarpetsandarearugswiththepowerofsteam.

PUTTING THE CARPET GLIDER ON1 Setthecarpetglideronthecarpet

withthesmoothsidedown.Placethemophead,withthecleaningpadattached,ontopofthecarpetglider.YourSteamMopwillrestontopoftheglider,notattachtoit.

USING THE CARPET GLIDER2 PluginyourSteamMopandbegin

fresheningyourcarpetbypushingthemopandgliderbackandforthtoreleasesteam,justasyoudoonhardfloors.Whenthecarpetisniceandfreshandyou’refinishedusingtheSteamMop,unplugitandstoreitasyouwouldnormally.

TheSteamMopwon’tcleanyourcarpetingorareasrugs,butit’sgreatfordeodorizingandfresheningcarpetsandarearugs.

Care of Your Steam Mop

KEEPING YOUR STEAM MOP IN TIP-TOP SHAPE

IfyouloveyourSteamMop,letitshow.CaringforyourSteamMopandproperlystoringitmeansyou’llgetthesamesupersteamactionyouexpecteachtimeyouuseit.

IMPORTANT:BothyourSteamMopandthewaterinsideitcangetveryhot,soletitcooldowncompletelybeforeyoustoreit.

IMPORTANT:AlwaysstoretheSteamMopinasafeplaceawayfromchildrenandhightrafficareas.

NOTE: It’sagoodideatousedistilledwaterinyourtanktohelpprolongthelifeofyourSteamMop,especiallyifyouliveinanareawithhardwater.

Alwaysremovethemicro-fibercleaningpadfromtheSteamMopheadwhenyoustoreyourSteamMoptoavoiddamagetoyourfloors.

KEEPING YOUR MICRO-FIBER CLEANING PAD AS GOOD AS NEW

Yoursteamactivatedmicro-fibercleaningpadworkswondersforyou,soreturnthefavorbygivingitthecareitdeserves.

1 Washpadsinwarmwater.Washseparatelyfromotherlaundry.

Onlyuseliquiddetergent.(nopowderdetergent)Don’tuseanyfabricsofteners.

Linedryordryonalowdryersetting.

2 Ifthereareloosethreadsonthepadcarefulcutthethreadwithscissors.Don’tpullonthemorcutatthebase.

1

2

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10 TOLL FREE: 1-800-798-7398 11www.sharkclean.com

EnglishTrouble Shooting

PROBLEM POSSIBLE REASONS & SOLUTIONS

The Steam Mop will not turn-on.

Yoursteam-mopshouldbesecurelypluggedintoa120VACelectricaloutletonly.

Checkyourfuseorbreaker.

Ifyourunitstilldoesn’twork,giveusacall1-800-798-7398.

Steam Mop will not make steam.

Istherewaterinthewatertank?Ifnot,addwatertoyourSteamMopfollowinginstructions.

Steam Mop leaves water on the floor.

Isyourmicro-fibercleaningpadtoowet?Whydon’tyouunplugyourSteamMopandchangethemicro-fibercleaningpad.

Steam Mop left white spot on the floor.

Don’tleaveyoursteam-moponthefloorwithadamporwetcleaningpad.

Doyouhavehardwater?Ifyoudoyoumightwanttoswitchtodistilledwater.

Floors are cloudy, streaky or spotty after steaming.

Thepadmightbedirty,changethepad.

Ifyouwashedthepocketwithpowderdetergentthenthepadmighthaveresidualdetergentleftonit.Washitagainwithliquiddetergent.

Ifyouarecleaninginakitchenareawheretheremightbeabuild-upofgreasethenuseadegreasingagentsuchasanall-purposecleanerordishsoapandpapertowelstocleantheareafirst.

Youmighthaveleftthemopinthesamespotfortoolong.

Doyouhavehardwater?Ifyoudoyoumightwanttoswitchtodistilledwater.

Thismightbeleftoverfrompastcleanersusedonthefloorsurface.Usethesteammopafewmoretimesandseeiftheleftovercloudinessisremoved.

Steam Mop is hard to push.

Makesurethecleaningpadisonproperly.

IfyoufindtheSteamMopdifficulttopush/pullduringuse,thensimplyincreasetheheightofthepole.

PART PART NO.

aMicro-FiberPads XT3101W

bFillingFlask&Funnel 1015SO

cCarpetGlider XCG3101

Ordering Replacement Parts

a

b

c

ORDERING REPLACEMENT PARTS

Toorderadditionalpartsandaccessories,feelfreetocontactusatwww.sharkclean.com orcall1-800-798-7398.NOTE:Somepartsmaybeavailableatyourlocalretailer.

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12 TOLL FREE: 1-800-798-7398 13www.sharkclean.com

English

OWNERSHIP REGISTRATION CARD FOR CANADIAN CONSUMERS ONLY

Pleasecompleteandreturnwithinten(10)daysofpurchase.Theregistrationwillenableustocontactyouintheeventaproductdefectisdiscovered.Byreturningthiscardyouacknowledgetohavereadandunderstoodtheinstructionsforuse,andwarningssetforthintheaccompanyinginstructions.

RETURNTO:EURO-PRO Operating LLC,4400BoisFranc,St.Laurent,QuebecH4S1A7

PURCHASER:……………………………………..........................………………………………………………………............

ADDRESS:…………………………………………………………………..........................……………………………...............

DATEOFPURCHASE:……………….................……..MODEL:…………........……...................................

NAMEANDADDRESSOFSTORE:…………..........................................………………………………………..

ONE (1) YEAR LIMITED WARRANTYEURO-PRO Operating LLCwarrantsthisproducttobefreefromdefectsinmaterialandworkmanshipforaperiodofone(1)yearfromthedateoftheoriginalpurchase,whenutilizedfornormalhouseholduse,subjecttothefollowingconditions,exclusionsandexceptions.

Ifyourappliancefailstooperateproperlywhileinuseundernormalhouseholdconditionswithinthewarrantyperiod,returnthecompleteapplianceandaccessories,freightprepaid.ForCustomerServicesupport,call1(800)798-7398orvisitourwebsitewww.sharkclean.com.

Iftheapplianceisfoundtobedefectiveinmaterialorworkmanship, EURO-PRO Operating LLC willrepairorreplaceitfreeofcharge.ProofofpurchasedateandacheckmadepayabletoEURO-PROOperatingLLCintheamountof$9.95tocoverthecostofreturnshippingandhandlingmustbeincluded.*

TheliabilityofEURO-PRO Operating LLC islimitedsolelytothecostoftherepairorreplacementoftheunitatouroption.Thiswarrantydoesnotcovernormalwearofpartsanddoesnotapplytoanyunitthathasbeentamperedwithorusedforcommercialpurposes.Thislimitedwarrantydoesnotcoverdamagecausedbymisuse,abuse,negligenthandlingordamageduetofaultypackagingormishandlingintransit.Thiswarrantydoesnotcoverdamageordefectscausedbyorresultingfromdamagesfromshippingorrepairs,serviceoralterationstotheproductoranyofitsparts,whichhavebeenperformedbyarepairpersonnotauthorizedbyEURO-PRO Operating LLC.

Thiswarrantyisextendedtotheoriginalpurchaseroftheunitandexcludesallotherlegaland/orconventionalwarranties.TheresponsibilityofEURO-PRO Operating LLC ifany,islimitedtothespecificobligationsexpresslyassumedbyitunderthetermsofthelimitedwarranty.In no event is EURO-PRO Operating LLCliableforincidentalorconsequentialdamagesofanynaturewhatsoever.Somestates/provincesdonotpermittheexclusionorlimitationofincidentalorconsequentialdamages,sotheabovemaynotapplytoyou.

Thiswarrantygivesyouspecificlegalrights,andyoumayalsohaveotherrightswhichvaryfromstatetostateorprovincetoprovince.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

Notes

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U.S.: EURO-PROOperatingLLC

Newton,MA02459

Canada: EURO-PROOperatingLLC

4400BoisFranc

VilleSt.Laurent,QuébecH4S1A7

1-800-798-7398

www.sharkclean.com

COPYRIGHT©EURO-PROOPERATINGLLC2010

PRINTEDINCHINA

S3101.SERIES.EF.100908

S3202.SERIES.EF.100908

Illustrationsmaydifferfromactualproduct.

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