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1 1 Copyright © 2015 Robert S. Seiner KIK Consulting & Educational Services / TDAN.com Non - Invasive Data Governance is a trademark of Robert S. Seiner & KIK Consulting #RWDG @ RSeiner Real World Data Governance Everybody is a Data Steward How to Deal With It Monthly Webinar Series Hosted by Dataversity Robert S. Seiner – KIK Consulting / TDAN.com June 18, 2015 – 2:00 p.m. EST Robert S. Seiner KIK Consulting & Educational Services, LLC - KIKconsulting.com The Data Administration Newsletter, LLC - TDAN.com
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Page 1: RWDG Webinar Everybody is a Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Real World Data GovernanceEverybody is a Data Steward

How to Deal With ItMonthly Webinar Series Hosted by DataversityRobert S. Seiner – KIK Consulting / TDAN.com

June 18, 2015 – 2:00 p.m. EST

Robert S. SeinerKIK Consulting & Educational Services, LLC - KIKconsulting.com

The Data Administration Newsletter, LLC - TDAN.com

Page 2: RWDG Webinar Everybody is a Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Real-World Data Governance – Monthly Webinar Series– July 16 – Big Data & BI Analytics Require Data Governance– August 20 – Data Governance & Data Steward Certification– September 17 – Data Modeling is Data Governance– October 15 – Govern Metadata: Vocabulary, Dictionaries and Data– November 19 – Agile Data Governance: How to Apply Governance to Agile– December 17 – Data Governance and the Internet of Thing– Third Thursday at 2 pm EST– Register On-Line at DATAVERSITY.net– or KIKConsulting.com

Everybody is a Data Steward2015 Upcoming Webinars

Page 3: RWDG Webinar Everybody is a Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Non-Invasive Data Governance:The Path of Least Resistance and Greatest SuccessISBN 9781935504856 / Technics Publishing – September 2014

• KIKConsulting.comHome of Non-Invasive Data Governance™Refurbished in 2014

• DATAVERSITY EventsData Governance Financial Services Conference 2015With Debtech InternationalConsiderations for Starting or Enhancing a

Financial Data Governance Program

Page 4: RWDG Webinar Everybody is a Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Leadership is beginning to recognize that everyone that has arelationship to your data must be held formally accountable for thatrelationship.

• People that define data must look to see if the data they need isalready available. People that produce data must understand theimpact of what they produce. People that use data must be heldaccountable for following internal and external rules.

• Almost everybody has a relationship to the data.

Everybody is a Data StewardAbstract

Page 5: RWDG Webinar Everybody is a Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• The future of data stewardship will not only engage the few selectsubject matter stewards but will be opened to engage everybody inthe organization.

• This open view of stewardship may need to be addressed by yourdata governance program.

• Join Bob Seiner to learn about:– How to expand a data governance program to include a role for everybody– How to define stewardship to embrace formalized accountability– How to communicate with everybody in the organization no matter your size– How to embrace perspectives associated with people’s relationships to data– How to deal with the idea that “everybody is a data steward”

Everybody is a Data StewardAbstract

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Data Governance is the execution and enforcement of authority overthe management of data and data-related assets.

• Data Stewardship is the formalization of accountability for themanagement of data and data-related assets.

• Non-Invasive Data Governance™– The practice of:

• applying formal accountability & behavior • through a non-invasive framework of roles & responsibilities• to existing and / or new processes• to assure that the definition, production & usage of data• improves regulatory compliance, security, privacy & protection.

– Non-Invasive describes how governance is applied to assurenon-threatening management of valuable data assets.

– The goal is to be transparent, supportive, collaborative.

Everybody is a Data StewardDefinitions

Page 7: RWDG Webinar Everybody is a Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Formalization of Accountability implies that there is

already some level of accountability

for the definition, production, usage of data.

Everybody is a Data StewardImplications

Page 8: RWDG Webinar Everybody is a Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Ten Things to Consider re: the Fact that Everybody …1. Per source of data – identify who is accountable2. Per data subject area – identify who is accountable3. Per system of data – identify who is accountable4. Data Governance should help accountable people be (held) accountable.5. Accountable for the definition, production and use of the data.

Everybody is a Data StewardConsiderations

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Ten Things to Consider re: the Fact that Everybody …6. What value does improving the enterprise view of the data bring?7. “Nobody is accountable.”8. Is that what Management thinks?9. Then how are decisions made? Are decisions made?10. Are these people the Data Stewards?

Everybody is a Data StewardConsiderations

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Industry Standard for Data Steward– Industry Standard for the definition of a Data Steward– Should there be an Industry Standard– Who should come up with this definition?– Definition of the Data Steward is specific to the Organization

Everybody is a Data StewardThe Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Who is a Data Steward?– A Data Steward can be anybody in the organization (business or technical)

that defines, produces, and/or uses data as part of their job if they are heldformally accountable for what they do with the data.

• Everybody is a Data Steward– A Data Steward is a person that defines, produces or uses data as part of their

job and has a defined level of accountability for assuring quality in thedefinition, production or usage of that data.

Everybody is a Data StewardThe Data Steward

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Everybody is a Data StewardThe Data Steward

• To Whom the Position Reports– Data Stewards report to who they report to.– Data Steward’s Senior Management must support, sponsor and understand.

• Qualifications or Skills needed by the Person– Data Stewards qualify for their position based on their skills.– Data Stewards do not qualify for their positions based on their data skills.

• Salary Range– Data Stewards make what they make.– Data Stewards do not get paid extra for stewarding data.

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Everybody is a Data StewardThe Data Steward

• Held Formally Accountable for Following the Rules– Definition Rules

• New Data Vs Existing Data• Logical & Physical Data Modeling• Recognize the System of Record• Business Glossary

– Production Rules• Data from Inside• Data from Outside• Data Movement (ETL)

– Usage Rules• Business Rules• Classification and Protection• Compliance and Regulatory

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Rules for Becoming a Data Steward1. A Data Steward can be absolutely anybody.2. Being a Data Steward describes a relationship to data and is not a position.3. A Data Steward is not hired to be a Data Steward.4. A Data Steward does not need to have the title of “Data Steward”.5. A Data Steward does not have to be told how to do their job.6. Public or Industry Data Steward Certification is a load of bunk.7. There is more than one Data Steward for each type of Data.8. Data Steward training should be focused on “Formalizing Accountability”.

Everybody is a Data StewardThe Steward Rules

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Rules for Becoming a Data StewardYou may not agree with all of them.You may not agree with any of them.

“Do Nobody” approach?

“Do Everybody” approach?

Everybody is a Data StewardThe Steward Rules

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Recognizing Types of Data Stewards– Operational Data Stewards

• Data Definers• Data Producers• Data Users

– Tactical Data Stewards• Data Domain Stewards• Enterprise Data Steward• Subject Matter Experts• Data Steward Coordinators

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Recognizing Types of Data Stewards– Operational Data Stewards (Operational Level)

• Work in a Business or Technical Unit• Have Hands-On Knowledge of the Data They Use and Used By Their Unit• Define, Produce, Use Data Associated With Their Job

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Recognizing Types of Data Stewards– Data Domain Stewards (Tactical Level)

• Work in a Business or Technical Unit• Have Hands-On Expertise of a Specific Domain (Subject Area) or Data• Facilitate Resolution of Issues Pertaining to that Domain of Data• May/May Not Have Decision Making Authority for That Domain of Data

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Recognizing Types of Data Stewards– Data Steward Coordinators (Tactical Level)

• Work in a Business or Technical Unit• Know Domain Stewards & Operational Stewards Residing in Their Unit• Communicate Effectively w/DG Team, Domain & Operational Stewards

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Responsibilities of Everybody:– Defining the data that will be used by their part of the organization, how

that data will be used, and how that data will be managed. – Data Definers– Producing, creating, updating, deleting, retiring, archiving the data that will

be managed. – Data Producers– Using data to perform their job and processes. – Data Users– Integrity of data usage. – Everybody

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Responsibilities of Everybody:– Following the rules associated with data they define, produce and/or use.– Producing, creating, updating, deleting, archiving data that will be managed.– Integrity & quality of the data created & updated in their dept or process.– Supporting and sharing knowledge with other stewards.– Communicating new and changed business requirements to those impacted.– Communicating concerns, issues & problems with data to change influencers.

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Responsibilities of Everybody:– Doing what is expected of them in their job while being held formally

accountable for how they do it – when it comes to data.– Begs the question becomes – What does it mean to be held formally

accountable?

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Responsibilities of the Data Domain Stewards:– Responsible for ‘enterprise’ management of a domain of data.– Identified by position (person?) as part of a single business unit, function.– When acting in role of domain steward, affiliation to unit secondary.– Involved/facilitator in cross business unit resolution of issues.– May or not be the authority (decision maker).– Depends on position in the organization.

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Responsibilities of the Data Domain Stewards:– Responsible for escalating well-documented issues to the strategic level

with or without recommendation.– Responsible for documenting data classification rules, compliance rules,

business rules for data in their domain (may delegate this).– Responsible for making certain the rules are communicated to all

stakeholders of data in that domain (may delegate).– Responsible for participating in tactical groups (with other domain

stewards, steward coordinators, and operational stewards) for finiteperiods of time to address specific issues and projects related to theirdomain and business unit.

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Responsibilities of the Data Steward Coordinators:– Act as the point communications person for distributing rules and

regulations per domain of data to the operational stewards in theirbusiness unit (and making certain that the operational data stewardsunderstand the rules & risks).

– Act as the point communications person for their business unit todocument and communicate issues pertaining to specific domains of datato the proper data domain steward.

– Act as the point person in Common Data Matrix change control.

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Responsibilities of the Data Steward Coordinators:– Identify the operational stewards of data per domain for their business

unit. This typically requires research and inventory time for the DataSteward Coordinator.

– Work alongside the Data Domain Stewards and operational datastewards on specific Tactical Data Steward teams that are set up for theduration of issue resolution or project focused task.

– The Data Steward Coordinator typically has no decision making authoritybut plays a pivotal role in data governance and data stewardship success.

Everybody is a Data StewardTypes of Stewards

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Get Leadership to concur– That everybody who uses data is accountable.

• Isn’t this a given?• Not optional• Data must be protected.

Everybody is a Data StewardHow to Deal with It

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Get Leadership to concur– That everybody who produces data should be accountable.

• For quality• For understanding impact• For gathering all necessary data

Everybody is a Data StewardHow to Deal with It

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Get Leadership to concur– That everybody who defines data should be accountable.

• For following procedure• For sound business definition• For recording metadata

Everybody is a Data StewardHow to Deal with It

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Make certain everybody follow the Bill of “Rights”– Uses the “Right” Data– At the “Right” Time– In the “Right” Way– For the “Right” Purpose– Leading to the “Right” Decision

Everybody is a Data StewardHow to Deal with It

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Everybody is a Data StewardHow to Deal with It

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Get Management to Embrace Different Perspective– We ARE already governing data (but we are doing it informally).– We CAN formalize how we govern data by putting structure around what

we are presently doing.– We CAN Improve:

• How We Manage Data Risk & Secure Data• Data Quality & Provide Quality Assurance• Coordination, Cooperation, Communications Around Data

– We DO NOT Have to Spend A Lot of Money.In fact … Data Governance only costs the time we put into it.

– We NEED structure. We should consider a Non-Invasive approach.

Everybody is a Data StewardHow to Deal with It

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Communicate Perspective Effectively– Different message for each different audience– Different timing for each communication type– Different tool of delivery

Everybody is a Data StewardHow to Deal with It

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

Everybody is a Data StewardHow to Deal with It

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Main Points Covered:– How to expand a data governance program to include everybody– How to define stewardship to embrace formalized accountability– How to communicate with everybody in the organization no matter size– How to embrace perspectives associated with people’s relationships– How to deal with the idea that “everybody is a data steward”

Everybody is a Data StewardSummary

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Real-World Data Governance – Monthly Webinar Series– July 16 – Big Data & BI Analytics Require Data Governance

Real-World Data GovernanceUpcoming Webinar

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Copyright © 2015 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG@RSeiner

• Robert S. SeinerKIK Consulting & Educational Services – KIKconsulting.comThe Data Administration Newsletter – TDAN.comPost Office Box 112571, Upper St. Clair, Pennsylvania 15241412.220.9643, 412.220.9644 (Fax)[email protected]@tdan.com@RSeiner#RWDG

Real-World Data GovernanceContact Information