RWDG Webinar: Data Steward Definition and Other Data Governance Roles

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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com

Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting #RWDG @RSeiner

Real World Data GovernanceData Steward Definition and

Other Data Governance RolesMonthly Webinar Series Hosted by DataversityRobert S. Seiner – KIK Consulting / TDAN.com

July 21, 2016 – 2:00 p.m. EST

Robert S. SeinerKIK Consulting & Educational Services, LLC - KIKconsulting.com

The Data Administration Newsletter, LLC - TDAN.com

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Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting 2#RWDG @RSeiner

• Real-World Data Governance – Monthly Webinar Series– August 18, 2016 – Mastering and Master Data Governance– September 15, 2016 – Successful Data Governance Models & Frameworks

– Third Thursday at 2 pm EST– Register On-Line at DATAVERSITY.net or TDAN.com

Data Steward Definition & Other DG Roles2015 Upcoming Webinars

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• Non-Invasive Data Governance:The Path of Least Resistance and Greatest SuccessISBN 9781935504856 / Technics Publishing / Amazon.com

• KIKConsulting.comHome of Non-Invasive Data Governance™

• DATAVERSITY Events (with DEBTech International)

Data Governance Financial Services ConferenceSeptember 8-9 – Jersey City, New JerseyTutorial – Stewarding Financial Data:

Five Ingredients for Governance Success

Real-World Data GovernanceIn the News

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• The Data Administration Newsletter (TDAN.com)– Monthly Publication– July 2016 Issue Available– Articles, Columns, Features, Blogs– Published by Bob Seiner– Produced by DATAVERSITY– Subscribe On-Line for Updates– 1st Anniversary Questionnaire– Data Stewardship Column

Real-World Data GovernanceIn the News

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• The role of the Data Steward is critical to the success of a Data Governanceprogram.

• There are several approaches to Stewardship including assigning people to beData Stewards, identify existing Data Stewards and recognizing DataStewards according to their relationship to data they define, produce, use.

• However Stewards are only one of several Data Governance roles that mustbe considered.

• In this month’s RWDG webinar, Bob Seiner will discuss several approaches todefining the role of the Data Steward as well as the other roles necessary forData Governance program success.

Data Steward Definition & Other DG RolesAbstract

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• Data Governance roles must include operational, tactical, strategic, executive andsupporting levels of responsibilities.

• Spend an hour with Bob where he will share a customize-able Operating Model ofData Governance roles and responsibilities.

• In this webinar, Bob will discuss:– Several approaches to defining Data Stewards and Stewardship– How to select the Stewardship approach that is right for you– Different levels of Stewards required for a successful program– An Operating Model of DG Roles that can be molded to fit any culture– Why the approach to defining DG roles can make or break the program

Data Steward Definition & Other DG RolesAbstract

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• Data Governance is the execution and enforcement of authority …

• Data Stewardship is the formalization of accountability …

• Non-Invasive Data Governance™– The practice of:

• applying formal accountability & behavior • through a non-invasive framework of roles & responsibilities• to existing and / or new processes• to assure that the definition, production & usage of data• improves regulatory compliance, security, privacy & protection.

– Non-Invasive describes how governance is applied to assurenon-threatening management of valuable data assets.

– The goal is to be transparent, supportive, collaborative.

Data Steward Definition & Other DG RolesDefinitions

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• Approaches to Data Stewardship1. Assign People to be Data Stewards2. Hire People to be Data Stewards3. Identify People as Data Stewards4. Recognize People as Data Stewards

Data Steward Definition & Other DG RolesApproaches

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• Approaches to Data Stewardship– Assign People to be Data Stewards

• Over and above existing responsibilities• 2” x 4” approach• You will do this and make time

– Hire People to be Data Stewards• Full time equivalents• Bringing in outside knowledge• Existing people don’t have time for this


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• Approaches to Data Stewardship– Identify People as Data Stewards

• People are stewards based on existing responsibility• Subject Matter Experts given accountability• Councils and Committees formed

– Recognize People as Data Stewards• Steward accountabilities formalized based on relationship to data• Positive connotation / under tone• Everybody is a Data Steward


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• Ten Things to Work On – To determine who everybody is …1. Per source of data – identify who makes decisions2. Per data subject area – identify who makes decisions3. Per system of data – identify who makes decision4. Data Governance should help accountable people be (held) accountable.5. Accountable for the definition, production and use of the data.


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• Ten Things to Work On – To determine who everybody is …6. What value does improving the enterprise view of the data bring?7. What do we do if “nobody is accountable”?8. Is that what Management thinks?9. Then how are decisions made? Are decisions made?10. Are these people the Data Stewards?


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• Industry Standard for Data Steward– Industry Standard for the definition of a Data Steward– Should there be an Industry Standard– Who should come up with this definition?– Definition of the Data Steward is specific to the Organization

Data Steward Definition & Other DG RolesSelecting Data Stewards

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• Who is a Data Steward?– A Data Steward can be anybody in the organization (business or technical)

that defines, produces, and/or uses data as part of their job if they are heldformally accountable for what they do with the data.

• Data Steward Definition & Other DG Roles– A Data Steward is a person that defines, produces or uses data as part of their

job and has a defined level of accountability for assuring quality in thedefinition, production or usage of that data.


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• To Whom the Position Reports– Data Stewards report to who they report to.– Data Steward’s Senior Management must support, sponsor and understand.

• Qualifications or Skills needed by the Person– Data Stewards qualify for their position based on their skills.– Data Stewards do not qualify for their positions based on their data skills.

• Salary Range– Data Stewards make what they make.– Data Stewards do not get paid extra for stewarding data.

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• Held Formally Accountable for Following the Rules– Definition Rules

• New Data Vs Existing Data• Logical & Physical Data Modeling• Recognize the System of Record• Business Glossary

– Production Rules• Data from Inside• Data from Outside• Data Movement (ETL)

– Usage Rules• Business Rules• Classification and Protection• Compliance and Regulatory

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• Seiner’s Rules for Becoming a Data Steward1. A Data Steward can be absolutely anybody.2. Being a Data Steward describes a relationship to data and is not a position.3. A Data Steward is not hired to be a Data Steward.4. A Data Steward does not need to have the title of “Data Steward”.5. A Data Steward does not have to be told how to do their job.6. Public or Industry Data Steward Certification is a load of bunk.7. There is more than one Data Steward for each type of Data.8. Data Steward training should be focused on “Formalizing Accountability”.


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• Rules for Becoming a Data StewardYou may not agree with all of them.You may not agree with any of them.

“Nobody or Nothing”approach?

“Do Everybody” approach?


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• If “Everybody is a Data Steward” …What is the Incentive to Become a Data Steward?

– Question based on the July TDAN.com Column – Get Over It– How do you distribute the carrots?– No need for carrots based on Support, Sponsorship and Understanding– Levels of Data Stewards based on Relationship to Data


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• Recognizing Types of Data Stewards– Operational Data Stewards

• Data Definers• Data Producers• Data Users

– Tactical Data Stewards• Data Domain Stewards• Enterprise Data Steward• Subject Matter Experts• Data Steward Coordinators• Information Owners (sic)

Data Steward Definition & Other DG RolesLevels of Stewards

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• Recognizing Types of Data Stewards– Operational Data Stewards (Operational Level)

• Work in a Business or Technical Unit• Have Hands-On Knowledge of the Data They Use and Used By Their Unit• Define, Produce, Use Data Associated With Their Job


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• Recognizing Types of Data Stewards– Data Domain Stewards (Tactical Level)

• Work in a Business or Technical Unit• Have Hands-On Expertise of a Specific Domain (Subject Area) or Data• Potentially Recognized as the Subject Matter Expert• Potentially Defined in Policy as the Data Trustee• Facilitate Resolution of Issues Pertaining to that Domain of Data• May/May Not Have Decision Making Authority for That Domain of Data


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• Recognizing Types of Data Stewards– Data Steward Coordinators (Tactical Level)

• Work in a Business or Technical Unit• Know Domain Stewards & Operational Stewards Residing in Their Unit• Communicate Effectively w/DG Team, Domain & Operational Stewards


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• Responsibilities of Everybody (Operational Data Stewards):– Defining the data that will be used by their part of the organization, how

that data will be used, and how that data will be managed. – Data Definers– Producing, creating, updating, deleting, retiring, archiving the data that will

be managed. – Data Producers– Using data to perform their job and processes. – Data Users– Integrity of data usage. – Everybody


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• Responsibilities of Everybody (Operational Data Stewards):– Following the rules associated with data they define, produce and/or use.– Producing, creating, updating, deleting, archiving data that will be managed.– Integrity & quality of the data created & updated in their dept or process.– Supporting and sharing knowledge with other stewards.– Communicating new and changed business requirements to those impacted.– Communicating concerns, issues & problems with data to change influencers.


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• Responsibilities of Everybody (Operational Data Stewards):– Doing what is expected of them in their job while being held formally

accountable for how they do it – when it comes to data.– Begs the question becomes – What does it mean to be held formally

accountable?


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• Responsibilities of the Data Domain Stewards:– Responsible for ‘enterprise’ management of a domain of data.– Identified by position (person?) as part of a single business unit, function.– When acting in role of domain steward, affiliation to unit secondary.– Involved/facilitator in cross business unit resolution of issues.– May or not be the authority (decision maker).– Depends on position in the organization.


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• Responsibilities of the Data Domain Stewards:– Escalating well-documented issues to the strategic level with or without

recommendation.– Documenting data classification rules, compliance rules, business rules for

data in their domain (may delegate this).– Making certain the rules are communicated to all stakeholders of data in

that domain (may delegate).– Participating in tactical work groups (w/other domain stewards,

coordinators, operational stewards) for finite periods of time to addressspecific issues and projects related to their domain and business unit.


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• Responsibilities of the Data Steward Coordinators:– Act as the point communications person for distributing rules and

regulations per domain of data to the operational stewards in theirbusiness unit (and making certain that the operational data stewardsunderstand the rules & risks).

– Act as the point communications person for their business unit todocument and communicate issues pertaining to specific domains of datato the proper data domain steward.

– Act as the point person in Common Data Matrix change control.


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• Responsibilities of the Data Steward Coordinators:– Identify the operational stewards of data per domain for their business

unit. This typically requires research and inventory time for the DataSteward Coordinator.

– Work alongside the Data Domain Stewards and operational datastewards on specific Tactical Data Steward teams that are set up for theduration of issue resolution or project focused task.

– The Data Steward Coordinator typically has no decision making authoritybut plays a pivotal role in data governance and data stewardship success.


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Data Steward Definition & Other DG RolesOperating Model

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TIME

Data Steward Definition & Other DG RolesOperating Model

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TIME

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Data Steward Definition & Other DG RolesMake or Break Your Program

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• Get Leadership to concur– That everybody who uses data is accountable.

• Isn’t this a given?• Not optional• Data must be protected.


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• Get Leadership to concur– That everybody who produces data must be accountable.

• For quality• For understanding impact• For gathering all necessary data


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• Get Leadership to concur– That everybody who defines data must be accountable.

• For following procedure• For sound business definition• For recording metadata


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• In this webinar, Bob discussed:– Several approaches to defining Data Stewards and Stewardship– How to select the Stewardship approach that is right for you– Different levels of Stewards required for a successful program– An Operating Model of DG Roles that can be molded to fit any culture– Why the approach to defining DG roles can make or break the program

Data Steward Definition & Other DG RolesSummary

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• Real-World Data Governance – Monthly Webinar Series– August 18, 2016 – Mastering and Master Data Governance

Real-World Data GovernanceUpcoming Webinar

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• Robert S. SeinerKIK Consulting & Educational Services – KIKconsulting.comThe Data Administration Newsletter – TDAN.comPost Office Box 112571, Upper St. Clair, Pennsylvania 15241412.220.9643, 412.220.9644 (Fax)[email protected]@tdan.com@RSeiner#RWDG

Real-World Data GovernanceContact Information