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Anoverviewon
retail
marke
tin:-
PRESENTED BY:-
KAPIL
AINVINOD
PRAJAPAT
SANDEEP
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HOME TOWNAb ghar banana kitna
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UNIQUE PRODUCT OF HOME SOLUTION RETAIL(INDIA) LTD.,PART OF FUTURE GROUP.
STARTED DECEMBER 13,2007 IN PUNE,INDIA.
HISTORY
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FEATURES:-
vEvery customer walking into the store isescorted around the store by smartly dressedhosts and hostesses, who guide them abouttheir requirements.
vThe look and feel of the store is casual andstrikes a delicate balance between aestheticsand functionality.
v
Display products from all major manufacturersfrom India and abroad
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FEATURES CONtd.
Customers will be given price, service andproduct guarantees
Also guarantee workmanship of the jobs thatit undertakes, for one year from the time thejob is completed
Every product or service provided is backed bythe reliable manufacturers and service
providers. In case of any manufacturingdefect, consumers will get the option toexchange or refund the product.
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Exhibitions
Markets
Services
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live displays of various rooms such as:-q living room,q dining room,q bedroom,q kids' room,q kitchen & bathroom
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feature products likesofa sets,dining tables,
beds,kids furniture,kitchen fittings, bathroom fittingsfurnishings,mattresses, paints, tiles,
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electrical fittings, decor lighting,plywood,consumer durables and electronics (through
eZone shop-in-shop),books & music (through Depot shop-in-shop),etc
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SERVICE SECTION:-
offer service options such as Mr. Carpenter,Mr. Plumber,
Mr. Electrician,Mr. Painter,Tilewala,DesignCentre,door delivery and installation.
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ORGATIONAL STRUCTUREORGATIONAL STRUCTURE
GROUND FLOOR
11stst FLOORFLOOR
2nd FLOOR
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ORGATIONAL HIERARCHYORGATIONAL HIERARCHY
DEPUTY MANAGER
DEPARTMENT MANAGER
TEAM LEADER
CUSTOMER SERVICE ASSOCIATE
TOTAL EMPLOYEE138
6 OUTLETS ININDIA
TURN OVER 50CR2007-08
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BASEMENT:-BASEMENT:-
STORE & MANAGER ROOMRECEPTION
CANTEEN PARKING
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MR. ELECTRICIANMR.CARPENTER
ELECTRONICS &
HOME APPLIANCESHOME DECORATER
DREEM HOMEMR. PAINTER
GROUND FLOOR:GROUND FLOOR:
ORGANISATIONALORGANISATIONAL
STRUCTURESTRUCTURE
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CROCKERY
CAF TERIA
BED ROOMSKIDS ROOMS &DREEM HOMES
HOME FURNISHING KIDS ZONE
TOWN CENTRE
11stst
FLOOR:ORGANISATIONALFLOOR:ORGANISATIONAL
STRUCTURESTRUCTURE
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2nd2nd
FLOOR:ORGANISATIONALFLOOR:ORGANISATIONAL
STRUCTURESTRUCTURE
KITCHEN
BATHROOMEXHIBITION
KITCHENAPPLIANCESLIVING ROOMMARKET
DINING ROOMMARKETBED ROOM MARKET& Mr PLUMBER
BASEMENT
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H.R. ROOM = MR. NILESH DESHMUKH (H.R.)
CALL CENTRE = THEY RECEIVE THE CALL FROM CUSTOMERS.THEY HAVE PUNCHING MACHINE HERE FOR THE
ATTANDANCE OF EMPLOYEES.
STORE
RECEPTION = WE GOT I CARD FROM HERE .
CANTEEN = THERE WAS A LOGO FOR THEIR EMPLOYEES THAT
THEY GET SALE ORDER AND THEY FIRST CHECK THE STOCKS AND PANDING APPROVELS
AND THEN ACCORDING TO CONDITIONS THEY DELIVER THE GOODS.
BASEMENT:-
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THA
NK
THANKY
OUYOU