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Retail, Vinod

May 30, 2018

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    Anoverviewon

    retail

    marke

    tin:-

    PRESENTED BY:-

    KAPIL

    AINVINOD

    PRAJAPAT

    SANDEEP

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    HOME TOWNAb ghar banana kitna

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    UNIQUE PRODUCT OF HOME SOLUTION RETAIL(INDIA) LTD.,PART OF FUTURE GROUP.

    STARTED DECEMBER 13,2007 IN PUNE,INDIA.

    HISTORY

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    FEATURES:-

    vEvery customer walking into the store isescorted around the store by smartly dressedhosts and hostesses, who guide them abouttheir requirements.

    vThe look and feel of the store is casual andstrikes a delicate balance between aestheticsand functionality.

    v

    Display products from all major manufacturersfrom India and abroad

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    FEATURES CONtd.

    Customers will be given price, service andproduct guarantees

    Also guarantee workmanship of the jobs thatit undertakes, for one year from the time thejob is completed

    Every product or service provided is backed bythe reliable manufacturers and service

    providers. In case of any manufacturingdefect, consumers will get the option toexchange or refund the product.

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    Exhibitions

    Markets

    Services

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    live displays of various rooms such as:-q living room,q dining room,q bedroom,q kids' room,q kitchen & bathroom

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    feature products likesofa sets,dining tables,

    beds,kids furniture,kitchen fittings, bathroom fittingsfurnishings,mattresses, paints, tiles,

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    electrical fittings, decor lighting,plywood,consumer durables and electronics (through

    eZone shop-in-shop),books & music (through Depot shop-in-shop),etc

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    SERVICE SECTION:-

    offer service options such as Mr. Carpenter,Mr. Plumber,

    Mr. Electrician,Mr. Painter,Tilewala,DesignCentre,door delivery and installation.

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    ORGATIONAL STRUCTUREORGATIONAL STRUCTURE

    GROUND FLOOR

    11stst FLOORFLOOR

    2nd FLOOR

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    ORGATIONAL HIERARCHYORGATIONAL HIERARCHY

    DEPUTY MANAGER

    DEPARTMENT MANAGER

    TEAM LEADER

    CUSTOMER SERVICE ASSOCIATE

    TOTAL EMPLOYEE138

    6 OUTLETS ININDIA

    TURN OVER 50CR2007-08

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    BASEMENT:-BASEMENT:-

    STORE & MANAGER ROOMRECEPTION

    CANTEEN PARKING

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    MR. ELECTRICIANMR.CARPENTER

    ELECTRONICS &

    HOME APPLIANCESHOME DECORATER

    DREEM HOMEMR. PAINTER

    GROUND FLOOR:GROUND FLOOR:

    ORGANISATIONALORGANISATIONAL

    STRUCTURESTRUCTURE

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    CROCKERY

    CAF TERIA

    BED ROOMSKIDS ROOMS &DREEM HOMES

    HOME FURNISHING KIDS ZONE

    TOWN CENTRE

    11stst

    FLOOR:ORGANISATIONALFLOOR:ORGANISATIONAL

    STRUCTURESTRUCTURE

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    2nd2nd

    FLOOR:ORGANISATIONALFLOOR:ORGANISATIONAL

    STRUCTURESTRUCTURE

    KITCHEN

    BATHROOMEXHIBITION

    KITCHENAPPLIANCESLIVING ROOMMARKET

    DINING ROOMMARKETBED ROOM MARKET& Mr PLUMBER

    BASEMENT

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    H.R. ROOM = MR. NILESH DESHMUKH (H.R.)

    CALL CENTRE = THEY RECEIVE THE CALL FROM CUSTOMERS.THEY HAVE PUNCHING MACHINE HERE FOR THE

    ATTANDANCE OF EMPLOYEES.

    STORE

    RECEPTION = WE GOT I CARD FROM HERE .

    CANTEEN = THERE WAS A LOGO FOR THEIR EMPLOYEES THAT

    THEY GET SALE ORDER AND THEY FIRST CHECK THE STOCKS AND PANDING APPROVELS

    AND THEN ACCORDING TO CONDITIONS THEY DELIVER THE GOODS.

    BASEMENT:-

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    THA

    NK

    THANKY

    OUYOU

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