QUALIFICATIONS & EXPERIENCE - Dolphin · 2020-03-18 · QUALIFICATIONS & EXPERIENCE. 2 3 Waste Management at a Glance 5 Industries We Serve 6 Commitment to Safety 6 Commitment to

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QUALIFICATIONS & EXPERIENCE

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3 Waste Management at a Glance

5 Industries We Serve

6 Commitment to Safety

6 Commitment to Quality

7 Commitment to Environmental Compliance

7 Efficient Waste Processing Solutions for Your Industry

8 Scoping, Testing & Design Services

8 Fine-Tuning Your Waste Processing Program 8 Innovative Dewatering & Resource Recovery Services

9 Engineering, Feasibility Studies & Design

10 Processing Services

11 Short-Term & Event Processing

11 Long-Term Processing

12 Support Services 12 WM IGNITIONSM 13 Process Chemical Sales 13 Centrifuge Repair & Maintenance Services

14 Industrial Waste Processing Crude Oil Reclamation

15 Industrial Waste Processing Successes

17 Appendix A: Key Personnel Bios

19 Appendix B: Centrifuge Specs & Services

TABLE OF CONTENTS

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WASTE MANAGEMENT AT A GLANCE Waste Management is North America’s largest environmental services provider, delivering innovative solutions to more than 21 million industrial, commercial, federal, state, municipal and residential customers.

With 2018 revenues of nearly $14.9B and over 43,700 employees, Waste Management has the resources to invest in developing long-term efficient, effective and sustainable solutions that help solve our clients’ environmental, financial and regulatory concerns.

Waste Management's Industrial Waste Processing team is here to provide a wide variety of efficient on- and off-site treatment services, including Industrial Waste Processing (IWP) to augment your industrial expansion processes and keep your business compliant while improving sustainability efforts.

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WASTE MANAGEMENT IN SUMMARY Information presented in this report is for the year ending December 31, 2018, unless noted.

Waste Management, Inc. (NYSE: WM), based in Houston, Texas, is the leading provider of comprehensive waste management and environmental services in North America.

RECYCLING 102Material recycling

facilities

314Transfer facilities

43.7K Employees

OPERATIONS

90*Wildlife habitat programs

38 pollinator programs

20K*Acres of certified

habitats

CONSERVATION

LANDFILLS 247Active solid

waste landfills

5Active hazardous

waste landfills

1.7B Capital

expenditures

3.6B Cash from operations

1.8BReturned to

stakeholders

14.9BTotal

revenue

FINANCIALS

20M+Customers

SAFETY 0.582016

0.612017

0.182018

TRIR (Total Recordable Incident Rate) Waste Management National Services

*2017 data

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PROCESSING AND RECOVERY UNDER ONE ROOFThe Waste Management Industrial Waste Processing team has over 30 years of on-site processing experience. In addition, the key leadership team has a collective 200 years of operational experience in providing industrial waste processing solutions that help our customers effectively manage, minimize and recover value from their waste streams. Our expertise revolves around designing waste processing solutions for specific customer requirements utilizing a wide array of mechanical dewatering and ancillary support equipment such as pumps, strainer skids, mix tanks, shaker screens, DAF systems, thermal desorption systems, coker injection systems and more. All of our solutions are custom designed, constructed and operated to meet customer-specific requirements. Some of the industrial clients and market we serve include:

• Upstream Exploration and Production • Midstream Terminals and Pipelines • Downstream Refining • Petrochemical Complexes • Chemical Manufacturing Facilities • Surface Impoundment Dredging and Dewatering

• Industrial and Municipal Wastewater Treatment and Water Conditioning Facilities • Food/Protein Manufacturing and Processing • Mining and Metals • Electric Utilities

WASTE MANAGEMENT'S INDUSTRIAL WASTE PROCESSING

OIL & GAS SERVICES from upstream exploration & production to midstream terminals & pipelines to downstream refining within petrochemical facilities

INDUSTRIAL, MUNICIPAL AND COMMERCIAL WASTEWATER TREATMENT & WATER CONDITIONING FACILITIES for solids removal, reducing moisture in solid waste streams & supporting maintenance events STEEL MILLS for oily water & fines separation & recovery

CHEMICAL MANUFACTURING to include treatment of biological, brine & silica sludges; solids removal, moisture content reduction in sludges & maintenance events

FOOD PROTEIN MANUFACTURING & PROCESSING from harvesting to processing facilities & rendering plants

ELECTRIC UTILITIES for dewatering of pollution control device sludge blowdown & gypsum recovery

INDUSTRIES WE SERVE

COMMITMENT TO SAFETY At Waste Management, safety is far more than just a program or strategy. It is a core value, a cornerstone of our operational excellence. Our goal is to attain world-class safety and, more importantly, to be the safest company in our industry.

Waste Management’s Mission to Zero (M2Z) initiative establishes a zero tolerance policy for unsafe behaviors and actions. Through this program, Waste Management has focused on making improvements in key areas, including those monitored by the Occupational Safety and Health Administration (OSHA). The Industrial Waste Processing team has implemented a behavioral-based safety program to promote improvements in our system and processes as potential issues are identified.

COMMITMENT TO QUALITY Our Industrial Waste Processing team provides quality dewatering services across a broad range of industries. No matter the industry or waste mix, we will develop customized Key Performance Indicators (KPI’s) that allow us to accurately measure the best possible outcomes. KPI’s include: • Processing rate in gallons & barrels / minute • BS&W solids in centrate water (or improved capture rate) • Water by weight in solids • Pass/Fail on paint filter test • Net weight per roll-off box or end-dump • Unscheduled Processing Equipment Down Time • Chemical Consumption

These KPI’s help us customize design specifications that work towards your goals, including solids moisture level, oil quality, discharge water quality and more. But we don’t stop there— we’ll continue to evaluate your KPI's on a regular basis to ensure your goals are continually met.

One of the key differentiators from our competitors is our remote monitoring (WM IGNITIONSM) system. It helps us provide an open dialogue with our team and yours by performing some of these tests automatically, and reporting back on your parameters and where you stand with your performance goals. The WM IGNITIONSM system allows us to collect a large amount of data over time, allowing us to see trends, possible deficiencies, and track mechanical degradation of equipment so we can respond before a catastrophic failure.

WM Industrial Waste Processing Technology Our Industrial Waste Processing technology significantly reduces total suspended solids (TSS) from the centrate discharge.

Project specific KPIs are initially evaluated during feasibility studies and then incorporated into the system design. Final adjustments are made during system start-up by the Industrial Waste Processing services team to ensure performance criteria will be met. Once fully operational, these custom KPIs are monitored continuously using WM IGNITIONSM to verify system performance and identify when repairs or modifications are necessary. Real-time verification of their system operations is available to the customer using the WM IGNITIONSM platform.

Our Industrial Waste Processing team aims for innovation and constant improvement by implementing new technologies that address customer and disposal concerns. When a problem emerged regarding the odor and landfill placement of the wet sludges produced from centrifuge processing, we responded by developing a system that combined the centrifuges with thermal drying to produce drier solids that can be directly landfilled and more easily stacked without additional amending or conditioning.

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DEVELOPING AND MONITORING KEY PERFORMANCE INDICATORS

COMMITMENT TO ENVIRONMENTAL COMPLIANCE In conjunction with our commitment to safety, the Industrial Waste Processing team is dedicated to environmental compliance to ensure the safety of the surrounding environment. One of the key components of our focus on environmental compliance is the establishment of Best Management Practices (BMPs) to be implemented for our projects. For industrial waste processing systems, these BMPs are focused on prevention and containment of spills, as well as operational compliance to include:

• Additional secondary containment as part of the processing skids • Placement of units in temporary secondary containment • Dual contained piping for influent and effluent waste streams • Guided-radar liquid-level detection with multiple alarms • Leak detection monitoring • Interlock pump deactivation/activation • Continuous monitoring of operating parameters

EFFICIENT WASTE PROCESSING SOLUTIONS FOR YOUR INDUSTRYOur Industrial Waste Processing team is the single source for your industrial waste processing and oil recovery needs. We help our industrial customers effectively manage, minimize and recover value from their waste streams. These solutions focus on improving current waste processing and driving total cost reduction using both 2-phase and 3-phase centrifuge services. Our waste processing solutions are designed, constructed and operated to meet specific customer performance requirements. The Industrial Waste Processing services team of technologists offers a combined 200 years of personnel experience providing effective waste and oil recovery processing services. We successfully manage waste streams from various sources and facilities for industrial clients operating in many different markets.

KPI VERIFICATIONSystem Start-up

WM IGNITIONSM Interface

KPI REFINEMENTFeasibility Studies

Design

KPI IDENTIFICATIONSitewalk

Customer Interviews

SCOPING, TESTING & DESIGN SERVICES The Industrial Waste Processing team  has a combined 200 years of on-site processing facility experience with a thorough understanding of the project requirements, constraints and challenges involved in properly scoping, designing and improving the waste process. Our seasoned engineers and operators are inside refineries, petrochemical plants and hazardous waste treatment and disposal facilities every day, ready to consult with customers. We operate in challenging environments and excel at making the resource recovery process more efficient and effective.

FINE-TUNING YOUR WASTE PROCESSING PROGRAM We don’t keep our expertise to ourselves— we provide it as a resource to our customers to help them optimize their waste processing and resource recovery needs. The deep understanding of these complex systems demonstrated by our team of field engineers and technicians allows for maximum effectiveness, seamless integration and the fine-tuning of operations and maintenance protocols. Our first step for any project is to coordinate a technical discovery meeting and site visit to the customer’s facility. During this meeting, our seasoned team of operations leaders and technicians will work closely with facility personnel to understand the project needs and establish initial KPIs. Together, we’ll troubleshoot the challenges presented by waste streams and implement strategies to assist in reducing operating costs.

Innovative Dewatering & Resource Recovery ServicesA large-scale national poultry producer with complex sludge dewatering and oil recovery wanted to unlock the operational and ROI potential of its centrifuge and wastewater processing system. The original centrifuge was installed for the purposes of dewatering sludge and recovering cooking oil. The purchased centrifuge required the facility to maintain a specific blend of dissolved area flotation (DAF) 1 and DAF 2 sludge to maintain speed or output quality. When combined, only half of the daily volume of DAF sludges could be processed without seriously degrading outputs. Additionally, water returned to the head of the treatment system contained highly inconsistent total suspended solids (TSS) ranging from 1,000 to 6,500 mg/L. Oil recovered from this process was given an “industrial grade” rating, the lowest commodity value.

Starting with a comprehensive audit and step-by-step recommendations, the Industrial Waste Processing team applied its expertise to address these challenges. We began by analyzing the highly variable and complex emulsion composition of the influent sludge waste stream as well as the effluent moisture content and oil recovery. Our team of experts were able to fine-tune the process (e.g., spin rates, feed rates, pH and processed solids handling) to account for product variations to bring operations to full capacity, reduce downtime, amplify solids concentration and increase the yield and value of recovered oil by 4-5 times while upgrading recovered oil from industrial grade to premium.

LEARN MORE HERE

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Waste Management’s team will design a custom waste minimization and resource recovery process based on your safety, environmental and economic goals. The design and engineering phase includes site visits, feasibility studies, equipment specifications, detailed general arrangement drawings, process flow diagrams, piping and instrumentation diagrams, electrical integration with one-line drawings, a detailed integration and build schedule and HAZOP/pre-startup safety reviews. Our process is extensive to ensure we understand what level of equipment, resources and integration is required in your facility while preventing disruption of your operations.

The Industrial Waste Processing team stays on the forefront of technology by incorporating automation to enhance safety and data collection. Our data collection methods provide real-time operational data on equipment parameters as well as effluent specifications through automated testing. This extensive data collection ensures your customized process continually meets set KPIs, predicts maintenance needs and enables trend evaluation for economic efficiency.

The key to optimal separation and resource recovery is pairing the right chemical program and process equipment. After holding technical discovery meetings and conducting site visits, our team develops a conceptual design and process

rendering based on leading-edge environmental technologies. Our team uses sample feasibility studies to evaluate waste stream(s) and create a chemical program to meet KPIs. These studies allow us to identify cost-effective empirical formulas which result in alternatives to your current chemical programs.

We validate all operational parameters and process output requirements with our clients before initiating the detailed design. Detailed designs are finalized in a two-step process (i.e., draft and final) to ensure all process specifications are incorporated and the final design operates efficiently and achieves all performance requirements.

DESIGN RENDERING COMPLETE INSTALLATION

ENGINEERING, FEASIBILITY STUDIES AND DESIGN

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PROCESSING SERVICESWhether you need assistance managing unpredictable waste volumes or optimizing the current waste processing method, Waste Management’s Industrial Waste Processing team can help maximize your uptime, increase processing capacity, minimize volumes and reduce your overall environmental footprint. And we take care of everything from design, installation and process management at the facility. This can include waste processing, product recovery, containerization, transportation and disposal.

The Industrial Waste Processing team maintains one of the largest lease and dedicated service fleets of modern high-G force, modular, skid-mounted dewatering and decanter centrifuges, all manufactured in North America. Surfaces in contact with waste or sludge are constructed of stainless steel for overall durability and ease of maintenance. We understand each process is different and brings its own set of challenges and we’ll work with you to determine the most cost-effective way to manage waste streams.

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SHORT-TERM & EVENT PROCESSING Our Industrial Waste Processing team has the proven expertise required to safely handle scheduled maintenance for waste processing equipment, episodic events, turnarounds, outages and more. We can provide complete turnkey services from system design through installation and operation until the customer’s system has returned to full operating capacity. Our 2-phase and 3-phase high-G modular centrifuges are skid-mounted with secondary containment. Along with our process chemicals, we can provide strainer skids, chemical injection skids and additional secondary containment to provide an all-in-one transportable modular system that is easily customized to meet all short-term processing needs.

We recognize that many short-term processing events require additional specialty services, which is why we’ve developed strategic relationships with a network of various specialized service contractors (industrial tank cleaning and processing companies, unmanned robotic tank cleaning solutions and companies which specialize in surface impoundment dredging and pumping). Combined with our nationwide access to waste transporters and our network of solid waste landfills and five hazardous waste landfills, we’re able to offer vertically integrated turnkey services not just for waste processing, but all other related services for the entire short-term event.

National Network of Specialty ContractorsThe Industrial Waste Processing team has established a vetted and proven national network of specialized service companies. These companies provide proprietary and/or specialized equipment and processes developed for very specific applications to include: tank cleaning, industrial cleaning and processing, and lagoon and surface impoundments dredging. Working alongside these preferred companies allows us to provide our customers with turnkey solutions to improve efficiency, reduce cost, stay on budget and stay on schedule while meeting safety standards.

LONG-TERM PROCESSINGWe have been successfully processing sludge streams generated by our refining and petrochemical clients for years. Our long-term processing services are designed to help minimize our customers’ offsite disposal costs and maximize material recovery. Our experience allows us to provide long-term design, build, operate and maintain (DBOM) solutions that are reducing the environmental impact of both hazardous and non-hazardous waste treatment and disposal facilities across North America, including:

• WWTP Bio-Sludge Waste Processing • Non-Hazardous and Hazardous Waste Stream Processing • Crude Oil Tank Bottom Reclamation • Oil/Water Emulsions Processing • Oil Recovery Units • Refinery Coker Injection Processing • Oil Bearing Secondary Material (OBSM) Management • Alternative Recycled Material (ARM) Processing for Cement Kiln Feed Stock • Thermal Drying Units (TDU) Low and High Temperature

We are currently operating over 20 units within the Food/Protein, Chemicals and E&P segments with an additional 10 units deployed on seasonal short-term events and 20 units deployed under our third-party lease program. For long-term design, build, operate and maintain solutions, the Industrial Waste Processing team provides the initial evaluation, engineering, installation, long-term operations and maintenance services necessary to maximize efficiency and recovery.

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Through our Industrial Waste Processing WM IGNITIONSM Customer Portal, our technicians and customers are able to obtain real-time data of the system process that includes:

WM IGNITIONSM

Feed and mix tank levels

Bowl speed (i.e., RPM & percentage)

Influent feed (i.e., temperature, pH, density, flow rate)

Polymer(s) feed (i.e., rate, pump speed)

Differential speed

Scroll hydraulic pressure

The WM IGNITIONSM platform is available from any device with an internet connection and the proper credentials. As part of our commitment to continuous improvement, we have started incorporating artificial intelligence technology into our systems to allow adjustments to be made automatically to the operating parameters in response to feed and output monitoring results. WM IGNITIONSM produces operational reports that can be customized to meet our customers’ needs. All data generated in the WM IGNITIONSM Interface is retained in an online library and available to our customers upon request.

Vibration

Bearing temperatures

Effluent tank levels (e.g., oil, centrate, cake hopper)

System Performance Results (e.g., TSS, pH, oil/water percentages, moisture content)

Polymer consumption

Preventative maintenance

SUPPORT SERVICES

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PROCESS CHEMICAL SALESIn addition to our turnkey waste processing services, WM Industrial Waste Processing is a distributor for different proprietary polymers, demulsifiers, scavengers and odor abatements used for dewatering and resource recovery. For our short-term and long-term process customers, the selected process chemicals are included as part of the operations package. For our customers who choose to manage and operate equipment themselves, whether by purchase or lease, we offer consulting services and proprietary chemical solutions and sales. Using sample feasibility studies, our technical team will design a chemical program and separation process that will minimize waste generation and optimize resource recovery.

CENTRIFUGE REPAIR & MAINTENANCE SERVICESOur experienced service technicians can service, repair, maintain and optimize every brand of decanter centrifuge. We respond quickly to address repair and maintenance needs, reducing downtime and extending the life of the equipment. We leverage our knowledge of centrifuges and the centrifugal process to help systems operate more efficiently. For our short-term and long-term customers, these services are included as part of our maintenance package. For customers who choose to operate and maintain equipment themselves, we offer these services separately.

Waste Management maintains a comprehensive inventory of spare parts for our fleet, including full spare centrifuge rotating assemblies in order to minimize downtime. We pride ourselves on being able to replace all components of our operations faster than other service providers, most of which source parts from overseas.We monitor key operating components of our centrifuge skids remotely and proactively ensure timely preventative maintenance and maximum production from these units.

Maintenance and repair services include: • Repair • Retrofit • Refurbish/Rebuild • Parts Sourcing and Integration • Centrifuge/Process Evaluation and Optimization • Complete Bowl and Scroll High Speed Balancing

• Flight Repair and Replacement • Field and Telephone Consultations • Automation and Upgrades • Maintenance Agreements • Emergency Service Repairs

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One of the main goals of The Texas Railroad Commission is ensuring that Texas’ natural resources are not wasted. As a result, reclamation from oil and gas waste streams is highly encouraged. The Industrial Waste Processing team operates a Texas Railroad Commission permitted R-9 Reclamation Plant. Using heat, chemical and mechanical separation, the Industrial Waste Processing service can remove basic sediment and water from what normally would be considered an unusable product. The solids portion that is removed is transported to a permitted Waste Management landfill, and the water is injected into a TXRRC permitted deep-well for secure disposal. The reclaimed crude oil is then a clean, usable resource that is sold back to the crude oil markets.

Crude oil can come into the Industrial Waste Processing plant in many forms. Some of the most common sources of crude oil

requiring reclamation are tank bottoms from pipeline storage, production tanks, refinery crude oil storage tanks, rail car bottoms and crude oil barges. The viscosity of the material ranges from easily flowable to extremely thick. The Industrial Waste Processing facility can accept vacuum boxes, roll-off boxes and tankers. A pit is used to offload, and if the customer so desires, a wash-out can be conducted.

The Industrial Waste Processing team has successfully taken in many streams of crude oil for reclamation that normally would have gone to landfill disposal or thermal desorption. Before making a disposal decision, please consider reclamation. Let our Industrial Waste Processing team help reduce your environmental liability while conserving valuable natural resources at the same time.

INDUSTRIAL WASTE PROCESSING CRUDE OIL RECLAMATION

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THERMAL DESORPTION UNIT (TDU) PROJECTS The principals of the Industrial Waste Processing team have extensive experience with Thermal Desorption Units (TDU) across the United States, many having previously worked for a major thermal desorption waste company.

Waste Management currently owns and operates a TDU at the Arlington, Oregon RCRA treatment and disposal facility.

The Industrial Waste Processing team currently operates an Oil Recovery Unit (ORU) in conjunction with one of the nation's newest TDU's located at the Waste Management Lake Charles, Louisiana RCRA treatment and disposal facility.

BIOLOGICAL RETENTION POND DEWATERING AT FOOD PROCESSING FACILITY In 2016 the Industrial Waste Processing team was contacted by a large poultry processing facility to dewater finished biological sludge from the plant’s wastewater treatment retention ponds. Due to an upset condition, the ponds required immediate attention to prevent plant down time.

The portability of our system is ideally suited for event work and scenarios requiring rapid deployment. The Industrial Waste Processing team was initially contacted on a Friday afternoon and immediately began preparing and sourcing all necessary equipment to ensure it was on-site by Monday morning. The system was fully operational by Wednesday morning. The first load of dewatered biosolids was delivered to a Waste Management landfill on Wednesday, less than a week after the first contact was made.

The Industrial Waste Processing team was onsite 24-hours per day, seven days per week for just over six weeks. During that time, the system averaged 95 gpm and approximately 20 hours per day of processing time, with no unplanned downtime. Over 1,800 tons of dewatered solids were sent to the landfill and required no additional treatment, freeing up almost three years of operating space for the wastewater plant.

DESIGN, BUILD & OPERATE REFINERY BIO SLUDGE & EVENT PROCESSING FACILITYThe Industrial Waste Processing team went to work on a 3-phase processing operation in a Texas refinery, upgrading the process design, and adding state-of-the-art equipment to optimize separation and increase capacity and efficiency. Timing was critical to prevent disruption of the client’s wastewater treatment operations, and the engineering and fabrication teams were able to seamlessly fit the new system to the existing piping at the job site within 48 hours of arriving.

Our improved operation delivered immediate results, doubling the post-processing solids content of the waste stream and eliminating waste solidification surcharges at the disposal facility. Our Industrial Waste Processing services team is the first contractor to successfully process the site’s “river-mud” stream, and is assisting with event work, including a complex and ever-changing sludge stream from a large wastewater tank cleanout.

While the equipment upgrade contributed to the site’s increased capacity, the improved processing flexibility is due mostly to our operational expertise and attention to detail and careful control of variables such as spin rate, feed rate and chemical dosage.

INDUSTRIAL WASTE PROCESSING SUCCESSES

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EXPLORATION & PRODUCTION OIL RECOVERY FACILITIESOur Industrial Waste Processing team has designed, built and operated several processing facilities specific to Exploration & Production (E&P) waste streams. We work with each client to determine their needs and desired outcomes, while handling operations.

In 2011, the Industrial Waste Processing team principals designed and built the Industrial Waste Processing facility located in Lufkin, TX. Our Industrial Waste Processing team operates a Texas Railroad Commission permitted reclamation facility, focused on oil recovery of crude wastes associated with exploration, production and transportation.

In 2012, the Industrial Waste Processing team began working with Waste Management designing a Mud Processing and Oil Recovery Facility for the Covel Gardens Landfill located in San Antonio, TX. This facility, utilizing 2-phase and 3-phase centrifuge technology, was able to process 8,000 bbls of drilling fluids per day while reducing the solid waste stream, saving valuable air space in the landfill. The process was also able to recover oil from drilling fluids processed.

In 2019, the Industrial Waste Processing team started E&P processing operations for drilling muds and fluids at locations in Texas and Mississippi.

CENTRIFUGE AND COKER INJECTION OPERATIONS IN FIVE MAJOR GULF COAST REFINERIES By 2000, the principals of the Industrial Waste Processing team had taken the refinery industry from having no centrifuge technology to operating complete process facilities in five major Gulf Coast refineries, with plans to operate in refineries across the country.

The processes designed by our Industrial Waste Processing team principals proved to be a success, creating a drier cake than previous technologies and providing optimum secondary treatment of the solids. In some cases, hazardous waste solids were eliminated completely by utilizing coker injection and fuel blending of the centrifuge cake.

Non-Hazardous & Biological WWTP Streams: The principals found that many refineries were using belt presses for biological streams. The new centrifuge allowed them to produce a drier solid, reducing transportation and off-site disposal costs of non-hazardous biological streams, sometimes by 50%.

Hazardous Waste Streams: The ability to achieve drier solids also applied to hazardous waste. The 8,000 Btu per pound requirement was met and a coker injection process was designed for solids coming off the centrifuge and other areas within the refinery. The solids were prepared and injected into the quench cycle of the refinery cokers and helped eliminate some hazardous waste streams.

INDUSTRIAL WASTE PROCESSING SUCCESSES

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CHISUM L. COOKE TECHNICAL SERVICES MANAGER

Mr. Cooke joined RPS, a global energy and environmental engineering firm, in November 2009, where he quickly moved up to Air Quality Division Manager. He led a team of Air Quality specialists doing large-volume permitting and compliance work in the mid and upstream oil and gas sectors for major pipeline and oil companies throughout the U.S.

In October 2013, Mr. Cooke was promoted to executive management where he worked with the firm’s oil and gas consulting divisions and gained a wealth of knowledge about the global oil and gas business.

In January 2015, Mr. Cooke joined the Industrial Waste Processing team, where he served as Director of Refinery Services and General Counsel. Along with his operational experience, Mr. Cooke adds regulatory expertise to the company’s consulting services. After WM's acquisition of Dolphin Services, Mr. Cooke has focused on new business development in the food and protein processing/manufacturing sector. He and his team have successfully designed, built, operated and maintained 7 different projects in the beef, poultry, and further processing/prepared food sectors.

RICHARD H. CUMMINS LEADER OF TECHNICAL & OPERATIONS Former Vice President of Dolphin Services and Chemicals, LLC

Mr. Cummins joined MCS Technologies, LLC in 1995 as an operator of a waste processing system at the Koch Refinery in Corpus Christi, TX. Mr. Cummins excelled at MCS and became a site manager overseeing multiple sites in the U.S. and Canada, specializing in providing centrifuge waste minimization.

After seven years at MCS, Mr. Cummins was further promoted to Director of Operations and helped merge two Veolia acquisitions to create Process Solutions. He ran the day-to-day operation of the largest refinery waste process company in the U.S. and was involved in designing and building processes, creating cost models, reviewing contracts, managing maintenance and procurement departments, creating annual budgets and managing budgets for operating sites and overhead departments.

In 2008, Mr. Cummins accepted a position with DuraTherm and headed up the Field Service Group, eventually becoming Director of Operations. In 2010, Mr. Cummins co-founded Dolphin Services and served as the Vice President of Operations.

LEE A. FENSLER TERRITORY MANAGER

Mr. Fensler joined Scaltech Technologies, LLC in 1992 as a Process Operator at BP, in Lima, OH. By 1994, Mr. Fensler was assisting with construction and the training of operators for new process facilities built at various refineries.

In 2000, Mr. Fensler accepted the position of Project Manager at Scaltech Process Facility at Sunoco in Toledo, Ohio. Mr. Fensler worked very quickly to resolve the issues and reestablish productive operations at the site. Later in 2000, Scaltech was acquired by US Filter and Mr. Fensler remained as Project Manager.

In 2002, US Filter was acquired by Veolia and merged into the Process Solutions division. Mr. Fensler was promoted to Area Operations Manager, responsible for all aspects of operations.

In 2009, Mr. Fensler accepted a position with DuraTherm as Project Manager in Belleville, MI where he managed the new Thermal Desorption Unit (TDU) being constructed at the EQ facility.

In 2011, Mr. Fensler accepted a position on the Industrial Waste Processing team as Operations Manager. Mr. Fensler is responsible for day-to-day operations at several facilities including our facility in Lufkin, TX.

MICHAEL A. STILLEY SR. ACCOUNT MANAGER – INDUSTRIAL WASTE PROCESSING

Michael enlisted in the U.S. Armed Forces in 1999 and, after serving honorably for six years, decided to step back into his role as a civilian. Eventually, Mr. Stilley started a side business that later became a very successful oilfield service company with thirty-plus full-time employees.

In mid-2018, Mr. Stilley started with American Oil Recovery (AOR). Waste Management was in the process of purchasing the majority ownership of AOR and needed Mr. Stilley's expertise as a full-time BDM to help maintain current customer waste streams and seek out new potential growth opportunities.

APPENDIX A: KEY PERSONNEL BIOS

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MARK C. WIGGINS SR. OPERATIONS MANAGER – LEASE EQUIPMENT / MAINTENANCE MANAGER

Mr. Wiggins joined Scaltech Technologies (later US Filter) LLC in 1991 and started out as an operator of a waste processing system at the Exxon Refinery in Baton Rouge, LA. He rapidly advanced into new operational roles through his design, construction and maintenance of equipment such as vertical disks, 3-phase centrifuges, screw presses and belt presses. This equipment was widely utilized by Scaltech teams in many refineries.

After more than a decade of work at Scaltech/US Filter, US Filter was acquired in 2002 by Veolia and merged with MCS Technologies (MCS). Mr. Wiggins was instrumental in the merger.

In 2013, Mr. Wiggins accepted a position with the Industrial Waste Processing team in Lufkin, TX as Manager of Operations and Maintenance of lease equipment. His duties were expanded to include purchasing, inventory, shipping and receiving management. In 2014, his duties were again expanded to manage the Industrial Waste Processing facility in Lufkin, TX.

JULIE WINDSOR BUSINESS DEVELOPMENT MANAGER

Julie Windsor is the Business Development Manager for Waste Management Dolphin Services. She works inside the energy services sector that provides dewatering and sludge processing services to the petrochemical industry. Julie has been working in the dewatering industry since 2012. She had an interest in centrifuge technology from a young age, growing up around the oilfield. The highlight of Julie’s career is being able to work directly with refineries and chemical facilities to implement WM’s processes, which have shown significant industrial waste reduction.

MICHAEL W. WINDSOR LEADER OF GROWTH & DEVELOPMENT Former President of Dolphin Services and Chemicals, LLC

Mr. Windsor entered the crude oil reclamation business in 1987, and in 1995, Mr. Windsor co-founded MCS Technologies, LWMLC (MCS). Serving as President and CEO of MCS, Mr. Windsor guided MCS from a start-up company to one of the top three providers of refinery waste processing in the U.S. with partnerships in three foreign countries.

In 2002, MCS was acquired by Veolia Water North America (Veolia), the world’s largest wastewater treatment company based in Paris, France. After the acquisition, Mr. Windsor served as the Vice President and General Manager and formed a new division called Process Solutions. By 2003, Process Solutions was the largest and most successful provider of refinery waste processing in the U.S. Mr. Windsor remained the VP/GM until 2005, after which he served as a consultant for Veolia Water North America.

In October of 2010, Mr. Windsor formed the Industrial Waste Processing team with longtime partners Lee Cooke, Michael Kopper and Richard Cummins and served as the President and CEO.

APPENDIX A: KEY PERSONNEL BIOS

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APPENDIX B: CENTRIFUGE SPECS & SERVICES

This document is proprietary and confidential. No part of this document may be disclosed in any manner to a third party without the prior written consent of Waste Management. © 2016 WM Intellectual Property, L.L.C.

INDUSTRIAL WASTE PROCESSING SERVICES

Last updated October 24, 2016 8

Solids Separation ServicesOur 2-phase and 3-phase centrifuges are essential equipment for solids, oil and water separation. We often operate 24 hours a day, seven days a week. These high capacity decanter centrifuges can handle base waste streams along with planned and unplanned event streams. We offer complete process solutions including secondary containment, strainer skids, chemical injection skids and process chemicals. Our centrifuges are also available for lease on a short-term and long-term basis. Detailed equipment specifications are available upon request.

FEATURES & SPECIFICATIONS 2-Phase Centrifuge 3-Phase Centrifuge

Automatic hydraulic back drive Standard Standard

Adjustable bowl speed Standard Standard

Flow rate (gpm) 50-100 75-200

G-Force 3000 3000

Standard main motor HP 40 75

Dimensions 9’5”H x 18’L x 8’W 9’5”H x 20’L x 7’10”W

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APPENDIX B: CENTRIFUGE SPECS & SERVICES

INDUSTRIAL WASTE PROCESSING SERVICES

CS 18-3 2-Phase CentrifugeDolphin’s decanter centrifuge CS18-3 2-Phase with automatic hydraulic backdrive. Bowl speed adjustable from 0–3500 RPM (G-force 3000). CS18-3 2-Phase is a solid bowl centrifuge that continuously separates one liquid and one solid. Centrate is discharged over an adjustable weir plate under free flow. The weir plate adjustment is necessary for optimizing. All wetted parts are manufactured of stainless steel. Parts that are not in contact with the product are painted.

SCROLLThe OD is machined

Wear protection• Feed chamber is protected

with liner

• Feed nozzles are replaceable TC Bushings

• Flights protected with TC Tiles over entire length

• Feed chamber is replaceable

FRAME• Manufactured of carbon steel

• Sandblasted and powder coated

• Supported with vibration isolators

SAFETY GUARDSAll rotating parts are protected with OSHA guards

BOWLAll parts are casted of Duplex Steel

Dimensions• ID: 460mm

• Length inside: 1,480mm

• L:D Ration: 3:1

Wear protection• Cake discharge protected with

replaceable TC Bushings

• Entire bowl is protected with wear strips

MAIN DRIVE• Electro motor with

frequency converter

• 40HP, 460V, 60HZ, 3600 RPM will be supplied (Class 1, Div 2)

BACK DRIVE• Automatic hydraulic backdrive

• Hydraulic motor mounted on machine

• Hydraulic pump unit separately mounted

• 10HP, 460V, 60HZ, 1800RPM will be supplied (Class 1, Div 2)

COLORSWM Green

SEALSLaminar

CAKE DISCHARGEWear plates are installed into the housing

23,000 LBS.

18'

9' 5"8'

DOLPHIN SERVICES

309 Southpark Drive Lufkin, Texas 75904

888-499-1189wmdolphin.com

INDUSTRIAL WASTE PROCESSING SERVICES

CS 21-4HC 3-Phase CentrifugeDolphin’s decanter centrifuge CS21-4HC 3-Phase with automatic hydraulic backdrive. Bowl speed adjustable from 0–3150 RPM (G-force 3000). CS21-4HC 3-Phase is a solid bowl centrifuge that continuously separates two liquids and one solid. Centrate is discharged over an adjustable weir plate under free flow. The weir plate adjustment is necessary for optimizing. The oil or light phase is discharged through adjustable nozzles. All wetted parts manufactured of stainless steel. Parts that are not in contact with the product are painted.

SCROLLThe OD is machined

Wear protection• Feed chamber is protected

with liner

• Feed nozzles are replaceable TC Bushings

• Flights protected with TC powder sprayed over half of scroll and TC tiles over solids end of scroll

FRAME• Manufactured of carbon steel

• Sandblasted and powder coated

SAFETY GUARDSAll rotating parts are protected with OSHA guards

BOWLAll parts are casted of Duplex Steel

Dimensions• ID: 550mm

• Length inside: 2,400mm

• L:D Ration: 4:3:1

Wear protection• Cake discharge protected with

replaceable TC Bushings

• Entire bowl is protected with wear strips

MAIN DRIVE• Electro motor with

frequency converter

• 75HP, 460V, 60HZ, TEFC, 3600 RPM will be supplied (Class 1, Div 2)

HOUSING• Fabricated 304 of

stainless steel

• Upper housing is equipped with vent connections

COLORSWM Green

SEALSViton

CAKE DISCHARGEWear plates are installed into the housing

29,000 LBS.

20'

9' 5"7' 10"

DOLPHIN SERVICES

309 Southpark Drive Lufkin, Texas 75904

888-499-1189wmdolphin.com

© 2016 WM Intellectual Property, L.L.C.

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APPENDIX B: CENTRIFUGE SPECS & SERVICES

INDUSTRIAL WASTE PROCESSING SERVICES

Centrifuge Repair ServiceDolphin owns and operates an authorized Centrisys Service Center located in Lufkin, Texas. Our working knowledge of the centrifugal process allows us to service, repair, and maintain ALL brands of decanter centrifuges including:

• Alfa Laval • Humbolt • Siemens • Andritz • Hutchinson-Hayes • Westfalia • Bird • Pieralisi • Centrisys • Sharples

All Makes/ModelsWe are an authorized Centrisys repair and service center. We service other brands of decanter centrifuges not listed above. To find out if we service your brand of equipment, please contact our service center at (888) 499-1189.

WM DOLPHIN SERVICES

309 Southpark Drive Lufkin, Texas 75904

(888) 499-1189wmdolphin.com

INDUSTRIAL WASTE PROCESSING SERVICES

Repair & Maintenance ServicesREPAIR Repair all damaged parts and brings critical areas back to

manufacturer specifications.

RETROFIT Replace with modified parts to fit into an existing machine. Retrofit on all backdrives in all configurations.

REFURBISH/REBUILD Re-align, refinish, clean and calibrate settings. Disassemble unit, inspect and replace all worn parts.

PART SOURCING & INTEGRATION Sourcing capabilities to provide OEM compatible parts for all equipment.

BALANCING Computer balanced units for smooth acceleration and operation.

CENTRIFUGE/PROCESS EVALUATION & OPTIMIZATION

Dolphin is an industry leader in process engineering for petroleum and industrial applications. Our proven track record includes: lowered operating costs, improved polymer consumption, lowered transport and tipping fees, lowered energy consumption. We can improve performance on all makes/models of decanter centrifuges.

FLIGHT REPAIR & REPLACEMENT Scroll feed zone and flight repair services plus hard surfacing for scroll type decanter conveyors.

TELEPHONE & FIELD CONSULTATIONS

Consultations for your centrifuge and/or process problems.

AUTOMATION & UPGRADES Upgrade or integration of back-drives and complete control system.

EMERGENCY SERVICE REPAIRS A 24 hour maintenance and after-sales support team is available for emergencies.

MAINTENANCE AGREEMENTS A planned maintenance schedule is highly recommended for all brands of centrifuges. We offer several plan options and will customize a proposal to fit within your needs. We will help and plan maintenance budgets.

INSPECTION A detailed inspection and report on centrifuges and parts.

WANT TO LEARN MORE ABOUT OUR CENTRIFUGE REPAIR SERVICE?

Contact an Industrial Representative today!

888-499-1189

© 2016 WM Intellectual Property, L.L.C.

© 2020 WM Intellectual Property Holdings, LLC

WANT TO LEARN MORE ABOUT OUR CENTRIFUGE REPAIR SERVICE

Contact an Industrial Representative today! (888) 499-1189

INDUSTRIAL WASTE PROCESSING SERVICES

22

CONTACT US TODAYTo learn more about how Waste Management can assist you with industrial waste processing and resource recovery, please contact your Industrial or National Account Manager or visit [email protected]