PSM Key Performance Indicators Nexen Energy ULC SEPT. 26, 2017 CCPS CALGARY REGIONAL MEETING
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PSM Key Performance IndicatorsNexen Energy ULC
SEPT. 26, 2017 CCPS CALGARY REGIONAL MEETING
Agenda
1. Why use KPIs, What to Measure?
2. Two Approaches at Nexen
3. Oil Sands PSM Dashboard
4. Current Status and Next Steps
2
PSM Pyramid Model
3
• Aligned with Heinrich’s
classic safety pyramid
• “Defects” in plant,
processes or people can
lead to undesirable
outcomes
• Disciplined and
systematic approach to
identifying and addressing
defects reduces the
likelihood of escalating
consequence events
• A culture that proactively
seeks out defects and
maintains a sense of
chronic unease is a
prerequisite
Process Safety & Reliability
Cultural Maturity Model
4
Num
ber
of V
isib
le D
efe
cts
Fleming et al’s HSE Cultural Maturity Model
PSM Pyramid Model
5
Oil Sands PSM Dashboard is aligned with the API/ANSI RP 754 pyramid model
• Improve visibility and awareness of PSM performance, based on leading indicators (familiar model from personal safety)
• More comprehensive view of the health of the people, plant and process barriers, across silos
• Enable benchmarking of Best in Class performers given wide adoption of the API model
API/ANSI RP 754
ABB Ltd. white paper “Avoiding the 'watermelon' effect
Are we doing enough in the process industry to prevent the
next major accident?“
PSM Barrier Model
• Nexen Offshore
dashboards are
focused on Major
Accident Hazard
prevention,
mitigation and
recovery
• Safety Case
regulated
jurisdiction
• KPIs are organized
into People,
Process and Plant;
as well as asset
section and
traditional Barriers6
PSM Barrier Model
• Overall “Health” indicator for assets is trended
• Focus is on gains and losses (strengthened or weakened barriers) and
persistent underperformance7
Note – data for illustration purposes only
PSM Review Cycle
DECISIONS &
DIRECTIONDATA QUALITY
ELT Stewardship
Quarterly
Week 1 Week 2 Week 3 Week 4
Division
Stewardship
Presentation
detailing key issues
and action plan to
address
Input Data
And
PSM Analysis
KPI Owner Team
Review
With Operations
At Weekly HSE
KPI Meeting (site
PMT)
Action Plan for Continuous Improvement and
Barrier Maintenance
Action Items and
Data Integrity
Questions
PSM Dashboard
9
Tier 1 PSEs
Tier 2 PSEs
Small Losses of Containment, PS
Near Miss Reports, Challenges to
Safety Barriers
Management system procedures
compliance
Tier 1
PSEs
Tier 2 PSEs
Tier 3 Safety System
Challenges
Tier 4 Operating Discipline &
Management Systems
Used in Alberta, a Non-Safety Case Regulated
JurisdictionNote – data for illustration purposes only
PSM Dashboard Breakdown
10
Area 2 Tier 4 Management Systems
Management of Change
HIRAPSSR PSI
Asset Integrity
Conduct of Operations
ERP SWP
Tier 1
PSEs
Tier 2 PSEs
Tier 3 Safety
System Challenges
Tier 4 Operating Discipline &
Management Systems
Area 1 Tier 4 Management Systems
Management of Change
HIRAPSSR PSI
Asset Integrity
Conduct of Operations
ERP SWP
• Base Tier is organized
by PSM elements (8 of
them).
• Each PSM Element has
one or more KPIs to
indicate the health of
that management
system element
Results can be presented by Division, Plant or Area
Note – data for illustration purposes only
PSM Dashboard
KPI Results Summary
11
Tier PSM Element Sub-Element KPI Name RuleDivn.
Result
Tier
1 Tier 1 Recordable
Process Safety Events
Green if =0
Yellow if =1
Red if >1
3.00
Tier
2
Tier 2 Recordable
Process Safety Events
Green if < 3
Yellow if =3
Red if >3
3.00
Tier
3
Critical Operating Limit
Excursion
Green if <=540
Yellow if <1080
Red if >=1080
Primary Containment
Outside Integrity Limits
Green if < 3
Yellow if <=5
Red if >5
SIS & BMS Activations
Green if < 5
Yellow if <=15
Red if >15
Process Safety Near
Miss
Green if >40
Yellow if >=30
Red if <30
Small Losses of
Containment
Green if <50
Yellow if <=60
Red if >60
2.20
Tier
4
Safe Work Permit
(SWP)SWP Compliance Audit
Green if >=0.9
Yellow if >0.75
Red if <=0.75
3.00
Safety Bypass
Compliance Audit
Green if >=0.95
Yellow if >0.85
Red if <=0.85
# Safety Bypasses
Green if <15
Yellow if <=30
Red if >30
Temp MOCs Expired
Green if =0
Yellow if <=5
Red if >5
Permanent MOCs
Overdue
Green if =0
Yellow if <=10
Red if >10
2.75
PHA (incl. Re-HAZOP)
Action Items Overdue
Green if =0
Yellow if <=10
Red if >10
Revalidation Hazops on
Schedule
Green if >=1
Yellow if >0.5
Red if <=0.5
2.50
Pre-Startup
Safety Review
# Exception Actions
Overdue
Green if =0
Yellow if <=10
Red if >10
2.00
Average Alarm Rate
Green if <1
Yellow if <=1.5
Red if >1.5
Alarm Burst Count
Green if <=75
Yellow if <100
Red if >=100
Average Standing Alarms
Green if <=50
Yellow if <75
Red if >=75
Control Loop Service
Factor
Green if >0.75
Yellow if >=0.6
Red if <0.6
2.50
Average Suppressed
Alarms
Green if <15
Yellow if <=30
Red if >30
Average Age of
Bypasses (days)
Green if <60
Yellow if <=90
Red if >902.50
Operating Procedure
Audit
Green if >=0.95
Yellow if >0.85
Red if <=0.853.00
2.57
# Non-Conformance
Reports Overdue
Green if <0
Yellow if <=5
Red if >5
Non-Conformance
Report Actions Overdue
Green if =0
Yellow if <=7
Red if >7
Vessel/Tank Inspections
Overdue
Green if =0
Yellow if <=10
Red if >10
PRDs Overdue for
Servicing
Green if <0
Yellow if <=10
Red if >102.75
Safety Critical
Equipment
Integrity
SCE ITPMs Completed
on Schedule
Green if >0.9
Red if <0.7
3.00
2.75
Emergency
Response
Planning (ERP)
Completion of Scheduled
ERT Drills
Green if >0.9
Yellow if >=0.75
Red if <0.753.00
2.61
Conduct of
Operations
Asset Integrity &
Reliability (AI&R)
Management of
Change (MOC)
Challenges to
Safety Barriers
Process &
Alarm
Management
Safety Bypass
Management
Pressure
Equipment
Integrity
Hazard
Identification and
Risk Assessment
(HIRA)
Tier PSM Element Sub-Element KPI Name RuleDivn.
Result
Tier
1 Tier 1 Recordable
Process Safety Events
Green if =0
Yellow if =1
Red if >1
3.00
Tier
2
Tier 2 Recordable
Process Safety Events
Green if < 3
Yellow if =3
Red if >3
3.00
Tier
3
Critical Operating Limit
Excursion
Green if <=540
Yellow if <1080
Red if >=1080
Primary Containment
Outside Integrity Limits
Green if < 3
Yellow if <=5
Red if >5
SIS & BMS Activations
Green if < 5
Yellow if <=15
Red if >15
Process Safety Near
Miss
Green if >40
Yellow if >=30
Red if <30
Small Losses of
Containment
Green if <50
Yellow if <=60
Red if >60
2.20
Tier
4
Safe Work Permit
(SWP)SWP Compliance Audit
Green if >=0.9
Yellow if >0.75
Red if <=0.75
3.00
Safety Bypass
Compliance Audit
Green if >=0.95
Yellow if >0.85
Red if <=0.85
# Safety Bypasses
Green if <15
Yellow if <=30
Red if >30
Temp MOCs Expired
Green if =0
Yellow if <=5
Red if >5
Permanent MOCs
Overdue
Green if =0
Yellow if <=10
Red if >10
2.75
PHA (incl. Re-HAZOP)
Action Items Overdue
Green if =0
Yellow if <=10
Red if >10
Revalidation Hazops on
Schedule
Green if >=1
Yellow if >0.5
Red if <=0.5
2.50
Pre-Startup
Safety Review
# Exception Actions
Overdue
Green if =0
Yellow if <=10
Red if >10
2.00
Average Alarm Rate
Green if <1
Yellow if <=1.5
Red if >1.5
Alarm Burst Count
Green if <=75
Yellow if <100
Red if >=100
Average Standing Alarms
Green if <=50
Yellow if <75
Red if >=75
Control Loop Service
Factor
Green if >0.75
Yellow if >=0.6
Red if <0.6
2.50
Average Suppressed
Alarms
Green if <15
Yellow if <=30
Red if >30
Average Age of
Bypasses (days)
Green if <60
Yellow if <=90
Red if >902.50
Operating Procedure
Audit
Green if >=0.95
Yellow if >0.85
Red if <=0.853.00
2.57
# Non-Conformance
Reports Overdue
Green if <0
Yellow if <=5
Red if >5
Non-Conformance
Report Actions Overdue
Green if =0
Yellow if <=7
Red if >7
Vessel/Tank Inspections
Overdue
Green if =0
Yellow if <=10
Red if >10
PRDs Overdue for
Servicing
Green if <0
Yellow if <=10
Red if >102.75
Safety Critical
Equipment
Integrity
SCE ITPMs Completed
on Schedule
Green if >0.9
Red if <0.7
3.00
2.75
Emergency
Response
Planning (ERP)
Completion of Scheduled
ERT Drills
Green if >0.9
Yellow if >=0.75
Red if <0.753.00
2.61
Conduct of
Operations
Asset Integrity &
Reliability (AI&R)
Management of
Change (MOC)
Challenges to
Safety Barriers
Process &
Alarm
Management
Safety Bypass
Management
Pressure
Equipment
Integrity
Hazard
Identification and
Risk Assessment
(HIRA)
Note – data for illustration purposes only
PSM Dashboard
Overall Health Indicator
The Overall PSM Health Indicator is an average of all (28) KPIs in the
dashboard: leading and lagging12
Note – data for illustration purposes only
Current Status & Next Steps
• Benefits have been realized through improved
compliance on safety critical maintenance, action
management
• Less tangible benefits have been realized through
leadership accountability, depth of PSM knowledge,
fostering a sense of Chronic Unease
• Next steps include:
– In collaboration with the Business Units, revisit the focus
areas of the dashboard in 2018 (different PSM elements,
different KPIs - e.g. competency, SCE performance)
– Aligning PSM Dashboard with Canadian HSE Cases13
Questions
14
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