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Page 1: Prolific research Company Deck

PROLIFIC RESEARCH PRIVATE LIMITEDR e s e a r c h D e f i n e d C r e a t i v e l y

prolificresearch

Page 2: Prolific research Company Deck

INDIA

• ASIA

• Australia

• Central America

• Central / Eastern Europe

• Latin America

• North America

• Western Europe

Our PresenceCompany Background

Key Objectives

Overview

• We serve our clients with end to end services for Research where our core competencies are

Survey Programming, Hosting, Data Collection (CATI & Online), Data Cleaning, Data Analysis,

Cross Tabulations & Banners.

• We firmly believe in providing high quality results to our clients.

• We have ability to execute projects on multi mode methodology (CATI, CAPI, & Online)

• We help our Clients to manage their dynamic projects where they have multiple global quotas, CATI,

WAPI and also help in their multilingual projects by centralizing data with the help of centralized

programming and a single online project status report (Online customized reporting link –updated

on real time basis).

As a company our strong focus is to simplify research and give power to our clients of centralized

simplified research management

We have the capability to deliver high quality on most market research initiatives today and also hosts a

list of tools and solutions to enable our client monitor 24x7 live processes. Quality being our prime motto

we ensure that each incident is recorded and is thoroughly audited before it reaches our clients.

Our objective is to serve the industry with high end and high quality services in the space of fieldwork and

tabulation through best pool of talent. Our values and revelations promote us to be one of the best in the

industry.

Our team of analysts and project managers are considered as veteran campaigners for knowledge

process outsourcing because of their vast industry knowledge and exposure.

The list of clients in MRO space and our current relationships with the existing engaged clients helps

us to work as their extension rather than a vendor.

Our quality process guarantee's that no loophole is missed in fulfilling our client's requirements. We have

four levels of quality check before any component of work is delivered to the client. We take complete

responsibility of our work.

We believe that the clients are owners of their independent projects and have all the rights to barge in to

the most micro level to understand what exactly is happening on the project. We welcome and facilitate

our clients to monitor all aspect of their projects live through our multiple tools.

Prolific Research is a specialist research firm with a focus on International Research Management; the

company is engaged in providing services which involve survey programming, hosting, and data

collection following various methodologies (Primary Research & Secondary Research).

• We conduct research across all global regions, in over 70 countries around the world.

• We firmly believe research excellence and value should go hand in hand

• We are totally an independent research agency.

• Prolific Research Private Limited is an ISO 9001:2008 Quality Management Certified Company.

Page 3: Prolific research Company Deck

INDIA

• ASIA

• Australia

• Central America

• Central / Eastern Europe

• Latin America

• North America

• Western Europe

Our PresenceCompany Background

Key Objectives

Overview

• We serve our clients with end to end services for Research where our core competencies are

Survey Programming, Hosting, Data Collection (CATI & Online), Data Cleaning, Data Analysis,

Cross Tabulations & Banners.

• We firmly believe in providing high quality results to our clients.

• We have ability to execute projects on multi mode methodology (CATI, CAPI, & Online)

• We help our Clients to manage their dynamic projects where they have multiple global quotas, CATI,

WAPI and also help in their multilingual projects by centralizing data with the help of centralized

programming and a single online project status report (Online customized reporting link –updated

on real time basis).

As a company our strong focus is to simplify research and give power to our clients of centralized

simplified research management

We have the capability to deliver high quality on most market research initiatives today and also hosts a

list of tools and solutions to enable our client monitor 24x7 live processes. Quality being our prime motto

we ensure that each incident is recorded and is thoroughly audited before it reaches our clients.

Our objective is to serve the industry with high end and high quality services in the space of fieldwork and

tabulation through best pool of talent. Our values and revelations promote us to be one of the best in the

industry.

Our team of analysts and project managers are considered as veteran campaigners for knowledge

process outsourcing because of their vast industry knowledge and exposure.

The list of clients in MRO space and our current relationships with the existing engaged clients helps

us to work as their extension rather than a vendor.

Our quality process guarantee's that no loophole is missed in fulfilling our client's requirements. We have

four levels of quality check before any component of work is delivered to the client. We take complete

responsibility of our work.

We believe that the clients are owners of their independent projects and have all the rights to barge in to

the most micro level to understand what exactly is happening on the project. We welcome and facilitate

our clients to monitor all aspect of their projects live through our multiple tools.

Prolific Research is a specialist research firm with a focus on International Research Management; the

company is engaged in providing services which involve survey programming, hosting, and data

collection following various methodologies (Primary Research & Secondary Research).

• We conduct research across all global regions, in over 70 countries around the world.

• We firmly believe research excellence and value should go hand in hand

• We are totally an independent research agency.

• Prolific Research Private Limited is an ISO 9001:2008 Quality Management Certified Company.

Page 4: Prolific research Company Deck

• Automobile

• Information Technology

• Healthcare & Pharma.

• Consumer Packaged Goods

• Banks, Financial Institutes & Insurance

• Media & Communication

• Social Network

• Public Sector / Government

• Manufacturing

• Business Services & Consumer Services

Verticals / Industries We Work For

• Business to Business Research

• Awareness/Usage & Brand Perception Studies

• Consumer Research

• Customer and Employee Satisfaction Studies

• Tracking Studies

• Benchmarking Studies

• Product Research

• Market Segmentation Studies

• Political Polls

• Media & Communication

• Social Network

• Public Sector / Government

• Manufacturing

• Business Services & Consumer Services

Research Solutions

• We observe strict confidentiality in regards to individual client identities –this is our standard

approach

• We work with clients with particular profile, where we can add value and compliment their

business

Client Profile

Transparency

GlobalExposure

TopProfessionals

ClientExtension

QUALITY

• We have a team of Skilful and experience

professionals.

• We work on most advanced technology

platforms which enables our clients to take

maximum benefits.

• Captive CATI center to support multi

mode studies.

• Unprecedented redundancy (99.9%

uptime)

• Adherence to Esomar, MRSI and other

research bodies

• High Data security on all assignments that

we undertake.

Keyfacts Focus

• Prolific Research, is incorporated to facilitate our clients with top class and high end Market Research

services.

• We are research management firm with an expertise to execute our clients 'Research Agendas'

Effectively, we provide the research back end and our clients focus on the front end.

• We are not a full service firm. We do not intend to reproduce the domain expertise of our clients –we

complement.

• Our aim is to provide worlds best quality research management capability at the most affordable

prices and we are consciously building this research management expertise in emerging markets to

provide cost effectiveness.

• The company encompasses group of people with varied experiences and high intensity to

demonstrate their skills in this space. Our motto is to provide cost effective solutions to our clients.

• Project Management

• Project Documentation

• Programming & Hosting

• Data Collection: Primary Research

• Data Collection: Secondary Research

• Data Collection: Online Research

• Quality Management

• Data Analysis & Deliverables

At Prolific Research we want to ensure that we have the best approach to our client projects so that they

don't end up paying more for what they deserve and also at the same time, we also want to ensure that

we are able to cater each aspect of the business as a whole and as a part while not compromising on

service levels and quality.

Key Work Groups at Prolific Research

Research Model

Outlook Towards Research

Page 5: Prolific research Company Deck

• Automobile

• Information Technology

• Healthcare & Pharma.

• Consumer Packaged Goods

• Banks, Financial Institutes & Insurance

• Media & Communication

• Social Network

• Public Sector / Government

• Manufacturing

• Business Services & Consumer Services

Verticals / Industries We Work For

• Business to Business Research

• Awareness/Usage & Brand Perception Studies

• Consumer Research

• Customer and Employee Satisfaction Studies

• Tracking Studies

• Benchmarking Studies

• Product Research

• Market Segmentation Studies

• Political Polls

• Media & Communication

• Social Network

• Public Sector / Government

• Manufacturing

• Business Services & Consumer Services

Research Solutions

• We observe strict confidentiality in regards to individual client identities –this is our standard

approach

• We work with clients with particular profile, where we can add value and compliment their

business

Client Profile

Transparency

GlobalExposure

TopProfessionals

ClientExtension

QUALITY

• We have a team of Skilful and experience

professionals.

• We work on most advanced technology

platforms which enables our clients to take

maximum benefits.

• Captive CATI center to support multi

mode studies.

• Unprecedented redundancy (99.9%

uptime)

• Adherence to Esomar, MRSI and other

research bodies

• High Data security on all assignments that

we undertake.

Keyfacts Focus

• Prolific Research, is incorporated to facilitate our clients with top class and high end Market Research

services.

• We are research management firm with an expertise to execute our clients 'Research Agendas'

Effectively, we provide the research back end and our clients focus on the front end.

• We are not a full service firm. We do not intend to reproduce the domain expertise of our clients –we

complement.

• Our aim is to provide worlds best quality research management capability at the most affordable

prices and we are consciously building this research management expertise in emerging markets to

provide cost effectiveness.

• The company encompasses group of people with varied experiences and high intensity to

demonstrate their skills in this space. Our motto is to provide cost effective solutions to our clients.

• Project Management

• Project Documentation

• Programming & Hosting

• Data Collection: Primary Research

• Data Collection: Secondary Research

• Data Collection: Online Research

• Quality Management

• Data Analysis & Deliverables

At Prolific Research we want to ensure that we have the best approach to our client projects so that they

don't end up paying more for what they deserve and also at the same time, we also want to ensure that

we are able to cater each aspect of the business as a whole and as a part while not compromising on

service levels and quality.

Key Work Groups at Prolific Research

Research Model

Outlook Towards Research

Page 6: Prolific research Company Deck

Our Research Operations work 24 Hours a Day over 3 Shifts Covering Asia Pacific, Europe, and Americas.

Preforming critical function in supervising the research process to ensure all workgroups are working

together effectively.

Project Managers are responsible for Client and Supplier Liaisons.

Essential to our research model of selecting and managing the appropriate mix of resources from

amongst our in‐house employees, in country vendor partners, and specialist translation, panel and

sample providers.

At Prolific Research, our team strives to relieve companies from the time‐consuming hassles involved in

managing the multi‐step complexities involved in research operations. We assist our clients with all

operational aspects of Project from scripting, hosting to creating Cross Tabulations and Banners. Our only

objective is to provide cost effectiveness to our clients with optimum quality results.

ACT

EVALUATEREVIEW

PLAN

IMPROVE

Project Management

Key Role of Project Management Team• Translate the Final questionnaire

• Manage the Survey Programming and Hosting of the Project

• Manage right resource allocation for the project

• Arrange for sample data base for the Project

• Manage quota requirements of the Project

• Interact with clients on regular intervals and assist them with Interim data deliverables as per their

requirements

• Manage the Data Processing, Tabulations and Banners

Responsible for ensuring that all documents including RFQs, proposals, costing estimates,

questionnaires, questionnaire review etc. are produced according to our internal standards and that

usage of our project management system is consistent and effective.

Responsible for ensuring that every step in the research process is accompanied by appropriate

documentation to ensure clarity and transparency across all workgroups and time zone shifts.

Project Documentation

• To review all project requirements and understanding them well

• To write research proposals and sharing cost estimates with the client as per their requirements.

• To reproduce all the documents to standard format and sharing it within intra departments.

• To ensure all the updates on the project received for revisions on the questionnaire or others is

shared within the team on real time basis

• To identify correct methodology and time frame requirements on a project

Key Role of Project Documentation Team

Page 7: Prolific research Company Deck

Our Research Operations work 24 Hours a Day over 3 Shifts Covering Asia Pacific, Europe, and Americas.

Preforming critical function in supervising the research process to ensure all workgroups are working

together effectively.

Project Managers are responsible for Client and Supplier Liaisons.

Essential to our research model of selecting and managing the appropriate mix of resources from

amongst our in‐house employees, in country vendor partners, and specialist translation, panel and

sample providers.

At Prolific Research, our team strives to relieve companies from the time‐consuming hassles involved in

managing the multi‐step complexities involved in research operations. We assist our clients with all

operational aspects of Project from scripting, hosting to creating Cross Tabulations and Banners. Our only

objective is to provide cost effectiveness to our clients with optimum quality results.

ACT

EVALUATEREVIEW

PLAN

IMPROVE

Project Management

Key Role of Project Management Team• Translate the Final questionnaire

• Manage the Survey Programming and Hosting of the Project

• Manage right resource allocation for the project

• Arrange for sample data base for the Project

• Manage quota requirements of the Project

• Interact with clients on regular intervals and assist them with Interim data deliverables as per their

requirements

• Manage the Data Processing, Tabulations and Banners

Responsible for ensuring that all documents including RFQs, proposals, costing estimates,

questionnaires, questionnaire review etc. are produced according to our internal standards and that

usage of our project management system is consistent and effective.

Responsible for ensuring that every step in the research process is accompanied by appropriate

documentation to ensure clarity and transparency across all workgroups and time zone shifts.

Project Documentation

• To review all project requirements and understanding them well

• To write research proposals and sharing cost estimates with the client as per their requirements.

• To reproduce all the documents to standard format and sharing it within intra departments.

• To ensure all the updates on the project received for revisions on the questionnaire or others is

shared within the team on real time basis

• To identify correct methodology and time frame requirements on a project

Key Role of Project Documentation Team

Page 8: Prolific research Company Deck

We provide world‐class data collection services that delivers actionable insight and industry perspective

on the critical decisions our clients are required to make.

• Strong Project Management team to back Primary Research Operations team 24*7

• Imperative focus on Quality and Training

• Stringent Data Security Measures

• Composition of team with average 2+ years in Market Research and hands on data collection

methods

• Good domain knowledge and probing skills

• Ability to conduct in depth qualitative interviews

Data Collection ‐ Primary Research

• 50 + Full time Interviewers

• We have completed more than 46000 Business Interviews

• Experience of more than 27000 Consumer Interviews

• Covered all major countries and continents Globally

• Ability to conduct research across different functions, job titles and industries in B2B space and

different market segments of B2C.

Our Strength

Capabiliies• Large pool of B2B and B2C Database with over 15 million executive and 50 million Consumers

• In house CATI Programming team for live support

• Real time data access can be shared with the client if required

• Reporting links customized and programmed as per the requirements of the clients.

The team is expertly skilled in finding the most relevant information from the infinite data available on

public and private portals.

Our team is adept at gaining value from various sources of information and presenting the same as per

the client requirements.

Preparing company profiles / company trees as per the requirements

Constantly upgrading and updating contact list of English and non‐English markets

Enhancing the calling database / panelist for supporting our primary research team, this directly impacts

the timelines and success rate of each research agenda.

Data Collection ‐ Secondary Research

• To understand the requirements of the research and execute the agenda accordingly

• To share regular updates and get regular feedback to ensure the approach is correct

• To work under strict and stringent timelines ensuring all the delivery are on time with the expected

quality

• To conduct regular random quality checks on data collected by primary research team and validate it

with external sources.

• To work in sync with the primary research team and providing them the necessary information from

the database and the panel

Key Role of Secondary Research

Page 9: Prolific research Company Deck

We provide world‐class data collection services that delivers actionable insight and industry perspective

on the critical decisions our clients are required to make.

• Strong Project Management team to back Primary Research Operations team 24*7

• Imperative focus on Quality and Training

• Stringent Data Security Measures

• Composition of team with average 2+ years in Market Research and hands on data collection

methods

• Good domain knowledge and probing skills

• Ability to conduct in depth qualitative interviews

Data Collection ‐ Primary Research

• 50 + Full time Interviewers

• We have completed more than 46000 Business Interviews

• Experience of more than 27000 Consumer Interviews

• Covered all major countries and continents Globally

• Ability to conduct research across different functions, job titles and industries in B2B space and

different market segments of B2C.

Our Strength

Capabiliies• Large pool of B2B and B2C Database with over 15 million executive and 50 million Consumers

• In house CATI Programming team for live support

• Real time data access can be shared with the client if required

• Reporting links customized and programmed as per the requirements of the clients.

The team is expertly skilled in finding the most relevant information from the infinite data available on

public and private portals.

Our team is adept at gaining value from various sources of information and presenting the same as per

the client requirements.

Preparing company profiles / company trees as per the requirements

Constantly upgrading and updating contact list of English and non‐English markets

Enhancing the calling database / panelist for supporting our primary research team, this directly impacts

the timelines and success rate of each research agenda.

Data Collection ‐ Secondary Research

• To understand the requirements of the research and execute the agenda accordingly

• To share regular updates and get regular feedback to ensure the approach is correct

• To work under strict and stringent timelines ensuring all the delivery are on time with the expected

quality

• To conduct regular random quality checks on data collected by primary research team and validate it

with external sources.

• To work in sync with the primary research team and providing them the necessary information from

the database and the panel

Key Role of Secondary Research

Page 10: Prolific research Company Deck

Quality Management ‐ Work Flow

VOICE RECORDS REPOSITARY

IN HOUSECATI

CLIENTCATI

DATAWAREHOUSE

DATA ACCESSAVAILABLE

VOICE QUALITYTEAM

MAPPING VOICERECORDS TO

INTERVIEW DATA

APPROVEDINTERVIEWS

VOICE RECORDS

APPROVEDINTERVIEWS

DATA

PENDINGCASES

REJECTEDINTERVIEWS

MAPPING VOICERECORDS TOSCREENERS

REJECTEDINTERVIEWS

RAISING FLAGS TO THE CLIENT

APPROVEDINTERVIEWS

VOICE RECORDS

DELIVERY

REPORTINGDATA CLEANSING

DATA FORMATTINGTABULATIONS

DELIVERY

VOICE QUALITYTEAM

NO

DATATEAM

OPS.TEAM

SCRAPPEDDATA

YES

WEB SERVERDATABASE WAREHOUSE

ONLINESURVEYS

SURVEYVALIDATION

TEAM

SURVEYDEMOGRAPHICS

AVAILABLE

NO YES

SPEEDERS CHEATERQUESTIONS STRAIGHT

LINERS STANDARDDEVIATION IP MAPPING

SAMPLE CALL‐BACKS

REJECTEDDATA

SCRAPPEDDATA

APPROVEDDATA

DELIVERY

REJECTEDDATA

APPROVEDDATA

SCRAPPEDDATA

DELIVERY

Page 11: Prolific research Company Deck

Quality Management ‐ Work Flow

VOICE RECORDS REPOSITARY

IN HOUSECATI

CLIENTCATI

DATAWAREHOUSE

DATA ACCESSAVAILABLE

VOICE QUALITYTEAM

MAPPING VOICERECORDS TO

INTERVIEW DATA

APPROVEDINTERVIEWS

VOICE RECORDS

APPROVEDINTERVIEWS

DATA

PENDINGCASES

REJECTEDINTERVIEWS

MAPPING VOICERECORDS TOSCREENERS

REJECTEDINTERVIEWS

RAISING FLAGS TO THE CLIENT

APPROVEDINTERVIEWS

VOICE RECORDS

DELIVERY

REPORTINGDATA CLEANSING

DATA FORMATTINGTABULATIONS

DELIVERY

VOICE QUALITYTEAM

NO

DATATEAM

OPS.TEAM

SCRAPPEDDATA

YES

WEB SERVERDATABASE WAREHOUSE

ONLINESURVEYS

SURVEYVALIDATION

TEAM

SURVEYDEMOGRAPHICS

AVAILABLE

NO YES

SPEEDERS CHEATERQUESTIONS STRAIGHT

LINERS STANDARDDEVIATION IP MAPPING

SAMPLE CALL‐BACKS

REJECTEDDATA

SCRAPPEDDATA

APPROVEDDATA

DELIVERY

REJECTEDDATA

APPROVEDDATA

SCRAPPEDDATA

DELIVERY

Page 12: Prolific research Company Deck

Programming & HostingOperates 24 hours a day over 3 shifts covering APAC, Europe and Americas.

Responsible for centralized programming on global basis for all projects – we do not outsource any

programming requirements.

Our programming team is well equipped with various programming tools available our proficiency is to

influence our know‐how to meet your programming needs, whether a budget friendly or a specific

language solution.

Our programmers are qualified in using Java Script, ASP and programming surveys in Flash and are

proficient at handling survey design to ensure the respondent is affianced.

We have the ability to program complex multi‐lingual studies and questionnaires. Some of our features

includes:

• Save‐and‐return functionality

• Table of Contents organization of multiple survey sections or parts

• Highly customized error messaging

• Rolling back of incomplete surveys

• Scripting conjoint and discrete choice modeling researches, online advertising testing and virtual

shelf testing

• Transfer of data into our Real Time Reporting Optimizer

• Advanced quota settings

• In‐house team of experienced programmers

• Experience of programming online surveys on various tools

• Experienced in handling complex branching, piping, randomization etc.

• Ability to support audio/video and flash programming

• Supports translation and programming of almost all languages

• Ability to manage quotas with any complexity

• Secure and dynamic hosting infrastructure

• Ability to host several thousand surveys simultaneously

• Real time data access to clients

• We have a large pool of panel providers globally

• Access to millions of B2C, B2B and healthcare panels

• Strong quality measures for to ensure qualified respondents and quality data

Data Collection ‐ Online Research

Page 13: Prolific research Company Deck

Programming & HostingOperates 24 hours a day over 3 shifts covering APAC, Europe and Americas.

Responsible for centralized programming on global basis for all projects – we do not outsource any

programming requirements.

Our programming team is well equipped with various programming tools available our proficiency is to

influence our know‐how to meet your programming needs, whether a budget friendly or a specific

language solution.

Our programmers are qualified in using Java Script, ASP and programming surveys in Flash and are

proficient at handling survey design to ensure the respondent is affianced.

We have the ability to program complex multi‐lingual studies and questionnaires. Some of our features

includes:

• Save‐and‐return functionality

• Table of Contents organization of multiple survey sections or parts

• Highly customized error messaging

• Rolling back of incomplete surveys

• Scripting conjoint and discrete choice modeling researches, online advertising testing and virtual

shelf testing

• Transfer of data into our Real Time Reporting Optimizer

• Advanced quota settings

• In‐house team of experienced programmers

• Experience of programming online surveys on various tools

• Experienced in handling complex branching, piping, randomization etc.

• Ability to support audio/video and flash programming

• Supports translation and programming of almost all languages

• Ability to manage quotas with any complexity

• Secure and dynamic hosting infrastructure

• Ability to host several thousand surveys simultaneously

• Real time data access to clients

• We have a large pool of panel providers globally

• Access to millions of B2C, B2B and healthcare panels

• Strong quality measures for to ensure qualified respondents and quality data

Data Collection ‐ Online Research

Page 14: Prolific research Company Deck

• We are ISO 9001:2008 Quality Management Systems Certified Company

• Dedicated quality team and quality personnel for each project

• Continuous monitoring and feedback mechanism

• Logic Checks

• Piping, looping, content check, randomization

• Question flow and structure

• Layout review

• Back end data capture checks

Quality Management

Key Role of Quality Management Team• Responsible for voice quality and monitoring of primary research interviewing standards and

techniques.

• Actively involved in recruitment of new staff members for our primary research workgroup.

• Interacts with clients to provide recordings and raise queries on how to handle particular issues in a

questionnaire from a technique and quality

• Responsible for receiving client feedback and implementing the same within the primary research

workgroup.

• We pursue an integrated research approach which ensures that analysis and reporting requirements

are very important and is given due weightage at all stages of the research process.

• We understand that critical phases of analysis occur during data collection and during the

clarification and finalisation of the dataset. We run customised cases for data checking, integrity

testing and quality control procedures as per the checklists which are internally designed.

Validations, two way translations, and open ended coding are standard features of our services

• Our analysis and reporting techniques include the production of cross tabulations, selection and

application of appropriate advanced quantitative and statistical tests, creation of a full range of

charts, and report writing.

• We have the data analysis and reporting expertise to understand and present what the research

means ‐to identify critical insights and communicate research implications to our clients.

Data Analysis & Deliverables

• Operates 24 hours a day over 3 shifts covering APAC, Europe and Americas.

• Responsible for ensuring that project data deliverables conform to client standards

• Develop data maps, or review client data maps

• Run test data on finalized programming before field launch.

• Run daily data integrity testing on all data from all markets for each project when in field.

• Produce final files and any cross‐tabulations or banners required.

Key Role of Data Analysis & Deliverables

Page 15: Prolific research Company Deck

• We are ISO 9001:2008 Quality Management Systems Certified Company

• Dedicated quality team and quality personnel for each project

• Continuous monitoring and feedback mechanism

• Logic Checks

• Piping, looping, content check, randomization

• Question flow and structure

• Layout review

• Back end data capture checks

Quality Management

Key Role of Quality Management Team• Responsible for voice quality and monitoring of primary research interviewing standards and

techniques.

• Actively involved in recruitment of new staff members for our primary research workgroup.

• Interacts with clients to provide recordings and raise queries on how to handle particular issues in a

questionnaire from a technique and quality

• Responsible for receiving client feedback and implementing the same within the primary research

workgroup.

• We pursue an integrated research approach which ensures that analysis and reporting requirements

are very important and is given due weightage at all stages of the research process.

• We understand that critical phases of analysis occur during data collection and during the

clarification and finalisation of the dataset. We run customised cases for data checking, integrity

testing and quality control procedures as per the checklists which are internally designed.

Validations, two way translations, and open ended coding are standard features of our services

• Our analysis and reporting techniques include the production of cross tabulations, selection and

application of appropriate advanced quantitative and statistical tests, creation of a full range of

charts, and report writing.

• We have the data analysis and reporting expertise to understand and present what the research

means ‐to identify critical insights and communicate research implications to our clients.

Data Analysis & Deliverables

• Operates 24 hours a day over 3 shifts covering APAC, Europe and Americas.

• Responsible for ensuring that project data deliverables conform to client standards

• Develop data maps, or review client data maps

• Run test data on finalized programming before field launch.

• Run daily data integrity testing on all data from all markets for each project when in field.

• Produce final files and any cross‐tabulations or banners required.

Key Role of Data Analysis & Deliverables

Page 16: Prolific research Company Deck

• Dedicated IPPBX for calling

• Dedicated DELL high end servers abiding to the regulations from DOT.

• Dedicated Fully automatic recording server for Domestic and International Projects

• Sonic wall (DELL) network security and content filter for data security and prevention from external

internet threats.

• CISCO switches and CAT 6i networking to ensure seamless connectivity.

• DELL PCs with Linux operating system with optimum station performance with no treats from

Antivirus and complete measures can be deployed for data security.

• CISCO IP Phones with noise reduction and cancellation which provides best voice clarity.

Key Highlights

• State of the art technology, with top quality software systems, advanced programming technologies

and service delivery environments

• Improvised database management applications and solutions

• Advanced infrastructure to help clients with customized services and solutions catering to diverse

business and performance needs

• Data centre with latest technology, designed with carrier‐grade redundant connectivity, power

backup, safety, security, and monitoring systems.

• Licensed software suites, integrated application packages, programming environments, technology

development platforms to offer software services, application development support and KPO

services to diverse clients.

Architecture ‐ Technical Data Centre Study ‐ Case : IResearch objectives/ project scope

Study was focused on understanding the end users major challenges in their data centers and with data

center transformation as well as what kind of changes they are undertaking and why, and also why they

may not be making data center changes.

Sample size

N=600 interviews (100 interviews/country)

Fieldwork

Data collection was done across the following countries using CATI methodology.

The entire scope of 600 interviews was completed and delivered as per client expectation in 7 business

weeks. This included programming, fieldwork and final deliverables.

The data was delivered in the SPSS format along with Cross Tabulations and Banners

Coverage of Research• United States

• United Kingdom

• Australia

• India

• China

• France

Target AudienceThe targeted respondents had to be knowledgeable about data center projects, project priorities, and

basic strategies for their data centers, but also familiar with the company's overall data center

demographics. All respondents targeted were from Companies with an employee size of 1000+.

• Manager Information Technology

• Director Information Technology

• Chief Information Officer

Page 17: Prolific research Company Deck

• Dedicated IPPBX for calling

• Dedicated DELL high end servers abiding to the regulations from DOT.

• Dedicated Fully automatic recording server for Domestic and International Projects

• Sonic wall (DELL) network security and content filter for data security and prevention from external

internet threats.

• CISCO switches and CAT 6i networking to ensure seamless connectivity.

• DELL PCs with Linux operating system with optimum station performance with no treats from

Antivirus and complete measures can be deployed for data security.

• CISCO IP Phones with noise reduction and cancellation which provides best voice clarity.

Key Highlights

• State of the art technology, with top quality software systems, advanced programming technologies

and service delivery environments

• Improvised database management applications and solutions

• Advanced infrastructure to help clients with customized services and solutions catering to diverse

business and performance needs

• Data centre with latest technology, designed with carrier‐grade redundant connectivity, power

backup, safety, security, and monitoring systems.

• Licensed software suites, integrated application packages, programming environments, technology

development platforms to offer software services, application development support and KPO

services to diverse clients.

Architecture ‐ Technical Data Centre Study ‐ Case : IResearch objectives/ project scope

Study was focused on understanding the end users major challenges in their data centers and with data

center transformation as well as what kind of changes they are undertaking and why, and also why they

may not be making data center changes.

Sample size

N=600 interviews (100 interviews/country)

Fieldwork

Data collection was done across the following countries using CATI methodology.

The entire scope of 600 interviews was completed and delivered as per client expectation in 7 business

weeks. This included programming, fieldwork and final deliverables.

The data was delivered in the SPSS format along with Cross Tabulations and Banners

Coverage of Research• United States

• United Kingdom

• Australia

• India

• China

• France

Target AudienceThe targeted respondents had to be knowledgeable about data center projects, project priorities, and

basic strategies for their data centers, but also familiar with the company's overall data center

demographics. All respondents targeted were from Companies with an employee size of 1000+.

• Manager Information Technology

• Director Information Technology

• Chief Information Officer

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Research objectives/ project scope:

To understand the demands of companies who are using ESP's (External Service Providers) to fulfil their

demands against IT infrastructure, procurement, storage etc.

Sample size:

N=600 interviews (100 interviews/country)

Fieldwork:

Data collection was done across the following countries using CATI methodology.

The entire scope of 600 interviews was completed and delivered as per client expectation in 8 business

weeks. This included programming, fieldwork and final deliverables.

The data was delivered in the SPSS format.

• United States

• United Kingdom

• Australia

• India

• Germany

• France

Coverage of Research

The targeted respondents had to be knowledgeable ESPs, and basic strategies for the same, but also

familiar with the company's overall IT demographics.

• Manager Information Technology

• Director Information Technology

• Chief Information Officer

Target Audience

IT Sourcing Study ‐ Case : IIResearch objectives/ project scope:

Study was focused to evaluate the satisfaction of the end‐users and principal drivers with car

owners and to determine the support expected from the car dealers and distributors

Sample size:

N=5500 Interviews

Fieldwork:

Data collection was done across the following countries using CATI methodology.

The assignment was completed and delivered as per client expectation in 12 business weeks.

This included programming, fieldwork and final deliverables in SPSS with Cross Tabulations.

Coverage of Research• New Zealand

• Australia

• Philippines

• South Africa

• United Kingdom

• Austria

• Sweden

• Germany

• France

• Netherland

• Belgium

Target Audience• Male / Female

• Customers of the Client

• 18 years and above

Customer Satisfaction Study – Case : III

Page 19: Prolific research Company Deck

Research objectives/ project scope:

To understand the demands of companies who are using ESP's (External Service Providers) to fulfil their

demands against IT infrastructure, procurement, storage etc.

Sample size:

N=600 interviews (100 interviews/country)

Fieldwork:

Data collection was done across the following countries using CATI methodology.

The entire scope of 600 interviews was completed and delivered as per client expectation in 8 business

weeks. This included programming, fieldwork and final deliverables.

The data was delivered in the SPSS format.

• United States

• United Kingdom

• Australia

• India

• Germany

• France

Coverage of Research

The targeted respondents had to be knowledgeable ESPs, and basic strategies for the same, but also

familiar with the company's overall IT demographics.

• Manager Information Technology

• Director Information Technology

• Chief Information Officer

Target Audience

IT Sourcing Study ‐ Case : IIResearch objectives/ project scope:

Study was focused to evaluate the satisfaction of the end‐users and principal drivers with car

owners and to determine the support expected from the car dealers and distributors

Sample size:

N=5500 Interviews

Fieldwork:

Data collection was done across the following countries using CATI methodology.

The assignment was completed and delivered as per client expectation in 12 business weeks.

This included programming, fieldwork and final deliverables in SPSS with Cross Tabulations.

Coverage of Research• New Zealand

• Australia

• Philippines

• South Africa

• United Kingdom

• Austria

• Sweden

• Germany

• France

• Netherland

• Belgium

Target Audience• Male / Female

• Customers of the Client

• 18 years and above

Customer Satisfaction Study – Case : III

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