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Project Management · PDF file 1. Project Integration Management 2. Project Scope Management 3. Project Time Management 4. Project Cost Management 5. Project Quality Management 6.

Jun 30, 2020

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  • Project Management Leadership

    Beahrs ELP Berkeley, CA

    June 20, 2017

    2:00 – 5:00 pm

    Prof. Zachary A. Wong, Ph.D., D.A.B.T. [email protected]

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    mailto:[email protected]

  • Purpose/Agenda

     Importance of Project Management (PM)

     8 Key PM Leadership Principles

     Team Project Exercise – “Learn by Doing”

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • Importance of Project Management

    Planned undertaking to achieve a specific objective within defined time period

    New business, technology, environmental protection, clean water system, computer system, training program,

    clean energy, conservation

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • Copyright October 2004, Z. A. Wong All Rights Reserved

    Project Management

    Time

    Resources

    Processes

    Costs

    Ideas

    Tools

    People

    Knowledge

    Organized, Systematic Way to Get Things Done! On Time, On Budget, High Quality

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • PMBOK® Guide

    Project Management Body Of Knowledge

    • Int’l standard, revised every 4 yrs

    • 10 knowledge areas

    • 5 process groups

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • PMBOK® 10 Knowledge Areas

    1. Project Integration Management 2. Project Scope Management 3. Project Time Management 4. Project Cost Management 5. Project Quality Management 6. Project Human Resources Management 7. Project Communications Management 8. Project Risk Management 9. Project Procurement Management 10.Project Stakeholder Management

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • Project Management Tools

    UCB OE Project Management Tools:

    http://vcaf.berkeley.edu/resources/operational -excellence/oe-project-management-tools

    Project Management Software:

    Microsoft Project, Basecamp, Trello

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    Textbook: Human Factors in Project Management Author: Zachary Wong

    http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools http://vcaf.berkeley.edu/resources/operational-excellence/oe-project-management-tools

  • Purpose/Agenda

     Importance of Project Management (PM)

     8 Key PM Leadership Principles

     Team Project Exercise – “Learn by Doing”

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • Principle #1: Follow 5 Phase Roadmap

    Define

    Plan

    Execute

    Monitor and Control Close

    1

    2

    3

    4

    5

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • 10

    Principle #2 Three Elements for Successful Projects

    CONTENT

    PROCESS

    BEHAVIOR

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    CLEAR purpose and goals

    WELL-DEFINED plan, methods, procedures

    TEAMWORK

  • 11

    Principle #3 Root Cause of Project Failures

    Bad Team

    Behavior

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • Bad Team Behaviors  Poor communications

     Interpersonal conflicts

     Low output

     Bad leadership

     “Difficult” personalities

     Low accountability

     Resentment, anger, mistrust

     Exclusion

    Copyright October 2016 Z. A. Wong All Rights Reserved

    6

  • 5 Phase Roadmap

    Define CHARTER

    Plan

    Execute

    Monitor and Control Close

    1

    2

    3

    4

    5

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    CONTENT

    PROCESS

    BEHAVIOR

  • 14

    “Go slow to go fast”

    • Clear Goals • Clear Expectations

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    Principle #4

  • Take Time to

    “Frame the Project”

    1. Purpose -- Idea, problem, need

    2. Benefit – ROI, value to community

    3. Scope of project -- investment, assets, people

    4. Budget – investment, funding

    5. Identify sponsor, stakeholders, management

    6. Sponsor expectations

    7. Define project success

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • Project Leadership

    Trade-Offs – “You Can’t Have It All!”

    Copyright October 2014, Z. A. Wong All Rights Reserved

    Time

    (Schedule)

    Quality

    (Deliverable)

    Cost

    (Budget)

  • Step 1. Define: Project Charter

    Project “Contract” -- stakeholder expectations

    – Objective

    – Compelling Purpose /Benefit

    – Frame/Scope

    – Communications

    – Rules/Requirements

    – Sponsor/Stakeholder Expectations

    – Deliverables and Milestones

    – Resources

    – Success Metrics Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    Page 1

    STOP

  • Communicate, Communicate, Communicate

    18

    Principle #5

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    …with project stakeholders

  • Project Management Structure

    Management Board Approvals

    Project Manager Project Team

    “SNAKE” with Project Management Board

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    TIME Start End

    Charter Design/Budget Changes

  • STEP 2. WORK PLAN Page 2 Project Management: 5 PHASES

    Define

    Planning Work Plan

    •Roles/Responsibilities •Task and Schedule •Key Team Behaviors •Budget •Risk Mgmt

    Execute

    Monitor and Control

    •Performance Metrics

    Close

    1

    2

    3

    4 5

    PROCESS

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • 5 Phase Roadmap

    Define

    Plan

    Execute

    Monitor and Control Close

    1

    2

    3

    4

    5

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    CONTENT

    PROCESS

    BEHAVIOR

  • 22

    “Be Inclusive”

    X X X

    X X X

    Principle #6 Teamwork

    Feeling Included, Respected, Valued

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • Work Plan

     Roles and responsibilities

     Key team behaviors

     Tasks and schedule

     Managing risks

    Page 2

    STOP

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • 5 Phase Roadmap

    Define

    Plan

    Execute

    Monitor and Control Close

    1

    2

    3

    4

    5

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • What gets measured, gets done

    25

    Principle #7

    Copyright October 2014, Z. A. Wong All Rights Reserved

    Performance Metrics

    Step 5. Monitor/Control Page 4

  • Performance Metrics Examples

     % budget spent

     % goals completed on time

     # injuries or accidents

     stakeholder satisfaction

    Copyright October 2004, Z. A. Wong All Rights Reserved

  • Project Management: 5 Process Groups PHASES

    Define

    1

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

    Plan

    Execute

    Monitor and Control Close

    2

    3

    4 5

  • No feedback, no improvement

    28

    Principle #8

    Project Close

    Copyright May2016 Z. A. Wong Class Use Only All Rights Reserved

  • Summary: 8 Key Principles of PM Z. A. Wong

    1. Follow 5 Phase Roadmap

    2. Three key elements: Content, Process, Behaviors

    3. Root cause of project failure: Bad Behaviors

    4. Go Slow to G

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