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Project : Indian Railway IT Interface

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    Ind ian Railways IT Interface

    A Repor t

    Presented to

    Prof G Raghuram

    Prof Rekha Jain

    Prof Sebastian Morris

    In

    Partial Fulfillmen t of the Course Requirem ents of the

    Infrastructure Developm ent and Financing Course

    On

    Augu st 24, 2001

    By

    Abhishek Kum ar

    Amit GadgilAnanta Satapathy

    Rajesh Upad hyayu la

    Sandeep Prabhud esai

    Group 3

    Section B

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    Executive Summary

    This report focuses on various aspects of Indian Railways and Information

    Technology (IT) interface. Our project has three objectives viz. to examine the

    Railway and IT interface from the perspective of Railways, to identify uses of IT for

    improving effectiveness and efficiency of Railways and to evaluate issues pertaining

    to railways developing and offering IT infrastructure for public use.

    We have covered in this report the history of IT interface, various developments in

    Railway IT interface till date. We have studied the various uses of IT in railways like

    PRS, IMPRESS, CONCERT, FOIS and CRIS. We have also covered the RailNet, its

    objectives, various phases of implementation, utility of RailNet and various issues in

    RailNet.

    In the next part of the report, we have studied the RailTel, the corporation formed for

    implementation of OFC network for railways. We have focused on issues like need

    for Railtel, demand potential, estimated market share, investment required, debt

    equity options available, revenue model on the basis of one of these options, SWOT

    analysis for RailTel and competitor analysis.

    In the final part of this report, we have looked at the Railway IT interface across the

    globe that may be useful to identify the various uses of IT in Indian Railways.

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    Table of Contents

    Objectives Of The Project ________________________________________________ 1

    History Of IT Interface __________________________________________________ 1

    Need For IT In Railways _________________________________________________ 2

    Background Of IT In Railways____________________________________________ 2

    Earlier Developments____________________________________________________ 3

    Computerized Passenger Reservation System (PRS) ___________________________ 4

    Freight Operations Information System (FOIS) ______________________________ 7

    Center for Railway Information Systems (CRIS)______________________________ 9

    Need For CRIS _____________________________________________________ 10

    RAILNET ____________________________________________________________ 10

    Tools Provided By Railnet ____________________________________________ 11

    Objectives__________________________________________________________ 11

    Architecture________________________________________________________ 12

    Problems With Transfer Of Messages & Files____________________________ 12

    Phases Of Railnet ___________________________________________________ 12Phase - I (Completed) _______________________________________________ 12Phase - II (Tender to be finalized shortly) _______________________________ 13

    Phase III (Sanctioned) _____________________________________________ 14

    Utility Of Railnet____________________________________________________ 15Hardware Components (Phase-I) ______________________________________ 16

    Software Components (Phase-I) _______________________________________ 17

    Internet Access _____________________________________________________ 17

    Strengths __________________________________________________________ 17

    Limitations_________________________________________________________ 17Remedies_________________________________________________________ 18

    Future Scope ______________________________________________________ 18

    Issues In Railnet ____________________________________________________ 18

    Introduction __________________________________________________________ 21

    Communication Requirements for Railways ________________________________ 21

    Current Status of Railways communication network _________________________ 22

    Potential _____________________________________________________________ 22

    Creation of Railtel _____________________________________________________ 23

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    Objectives of Railtel ____________________________________________________ 23

    Demand Potential______________________________________________________ 23Estimated Sector Sizes ______________________________________________ 24Bandwidth Demand ________________________________________________ 25

    Technical Plan for Network Deployment ___________________________________ 25

    Introduction________________________________________________________ 25

    ISP/NLDO Business _________________________________________________ 26

    Estimated Market Share _____________________________________________ 26

    Railways Asset Contribution ____________________________________________ 26

    Asset Contribution Breakup __________________________________________ 27

    Investment ___________________________________________________________ 27

    Business Financials and Revenue Model for Railtel __________________________ 28

    Implementation Plan ___________________________________________________ 29

    Synergy with Railways __________________________________________________ 30

    Possible Synergies with PSUs of the Department of Telecommunication__________ 30

    Competitor Analysis ____________________________________________________ 30

    Facilities Assessment_________________________________________________ 31

    Existing OFC Infrastructure __________________________________________ 31

    Planned Facilities ___________________________________________________ 31

    Right of Way (RoW)_________________________________________________ 32

    Main Competitors ___________________________________________________ 32Department of Telecommunications____________________________________ 32

    Power Grid Corporation of India Limited _______________________________ 33Gas Authority of India Limited________________________________________ 36

    Cellular Operators__________________________________________________ 38Private Basic Services Operators ______________________________________ 39

    Videsh Sanchar Nigam Limited (VSNL) ________________________________ 40

    SWOT Analysis of RailTel_______________________________________________ 40

    Railway-IT Interface around the Globe ____________________________________ 42

    South and East Africa________________________________________________ 42East Japan Railway Company (JR East) ________________________________ 43

    European Train Control System (ETCS) ________________________________ 48

    Appendix 1 ___________________________________________________________ 53

    Appendix 2 ___________________________________________________________ 54

    Appendix 3 ___________________________________________________________ 55

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    Appendix 4 ___________________________________________________________ 56

    Bibliography__________________________________________________________ 62

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    Objectives Of The Project

    ?? To examine the Railway and IT interface from the perspective of Railways

    ?? Identifying uses of IT for improving effectiveness and efficiency of Railways

    ?? To evaluate issues pertaining to railways developing and offering IT infrastructure

    for public use

    History Of IT Interface

    60s

    ?? A dedicated skeletal communication network was developed by IR, as a basic

    requirement for train operation

    ?? Plan to progressively computerize railways working was accepted in principle by

    Management and Labor Unions

    70s

    ?? Pay-rolls, Inventory control and Operating statistics

    ?? Deployment of Computers for productivity improvement through building up

    operational data bases

    80s

    ?? Computerization of Passenger Reservation Arrangement

    ?? Developing a Freight Operations Information System

    ?? Replacing the existing Computers at the Zonal Railways

    ?? Production Units with the State-of-the-art Computer systems

    ?? Provision of Computers at Divisions, New Production units, Work-shops, Sheds

    and Depots and Training Institutes

    ?? Quantum improvement in the use of Computers in the offices

    90s

    ?? Enterprise wide Computer system

    ?? IT Applications for Passenger Business Area

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    Need For IT In Railways

    Transportation Industries such as Railways operate in a dynamic and constantly changing

    environment. This requires a continuous update of information about current status and

    location of these assets. The optimum utilization of material resources, which they

    deploy, would require collection and collation of accurate data on their current utilization

    and an inventive analysis of the information collected.

    Information Resource is a critical managerial tool for confronting and tackling the

    business challenges on a real time basis. Transportation industries are also service

    industries and they thrive and flourish on Information - rich soil that provides them the

    vitally needed link to their customers and other major stakeholders. Railways being

    multi-locational, multi-functional and multi-divisional organization provide an ideal

    backdrop for Computer Networks, which can allow sharing of resources across the

    Corporation and information with their customers.

    Railway Industry, being an age-old industry, finds many of its existing business and

    operational practices inadequate for adjusting in the current fast changing business

    environment. Unless, Railways also develop capabilities to harness information resources

    through the use of exploding information technology, as other industries are doing, its

    continued presence as a viable industry in future may become a question mark. On the

    contrary, if the railway system can exploit Information Technology to modernize their

    operations and practices to suit the needs of their customers, they can gain tremendous

    competitive advantage in the present and future business environment.

    Background Of IT In Railways

    Indian Railways (IR) is the principal mode of transport in the country. IR today has

    62,660 route km of rail track. The total investment on IR has been Rs. 356.2 billion. Lastyear, IR moved 390.5 million tonnes of freight, generating a traffic output of 272 billion

    tonne kms. At the same time the system carried 4,068 million passengers generating a

    traffic output of 339 billion passenger kms. This output was produced with the help of

    over 7,000 locomotives and 300,000 wagons. The efficiency index of Wagon utilization

    measured in terms of net tonne kms per wagon per day stood at 1,780, which is one of the

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    highest in the World. IR's network has 7,050 Railway Stations and its employees number

    a little over 1.6 million - making it the largest single employer in India.

    Over the last four and half decades, the freight transport has increased by about 5.75

    times and passenger output by about 4.2 times. The growth in traffic output has not been

    evenly matched by the growth in inputs in the form of track and rolling stock. The high

    density has been further accentuated by the imbalance of the traffic flows. The BG routes

    though forming 63.2% of the route, carry 95% of freight traffic and 89% of passenger

    traffic of IR. Among the BG routes, the six corridors connecting the four major

    metropolises of Mumbai, Calcutta, Delhi and Chennai and the two diagonals comprising

    15.8% of total network carry in excess of 56% of the total freight transport output and

    47% of passenger traffic, thereby causing serious congestion on the golden quadrilateral.

    The perennial constraint of resources has adversely affected Railway's development

    resulting in diversion of traffic from rail to road at an overall higher cost to the economy.

    Currently, Railways carry only 40% and 15% of the overall freight and passenger traffic

    respectively. Rapid growth in the demand for bulk transport has compelled the railways

    to evolve operating strategies and technology for running unit trains to match this

    demand. The emphasis of the railways on running of unit trains is denying the use of cost

    effective rail transport to a large number of smaller volume customers and this has been

    hastening the decline of market share on the part of Railways.

    Indian Railways have reached today a significant phase and are at a threshold of an

    uncertain future. IR will be required to make necessary competitive adjustments to deal

    with the pressures of market forces in a liberalized economic environment, not only to

    remain financially viable, but to be able to satisfy the growth in demand for rail transport.

    As Railways stare into the dark-tunnels, the only source that can probably shed the light

    to carry it - blazing into the future is the Information Technology tool, which many

    successful organizations are using to their profit.

    Earlier Developments

    Realizing the important role that information plays in Railways operations, IR had

    embarked on its Computerization Program, earlier than many other organizations in the

    country. Towards the end of 60's, two positive developments took place in Indian

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    Railways. Firstly, even though, computerization was perceived by many as a labor saving

    measure, IR could realize its potential advantage and the plan to progressively

    computerize Railways was accepted in principle by Management and the Labor Unions.

    Secondly, a dedicated skeletal communication network was developed by IR, as a basic

    requirement for train operation, even though the future development of the merger of

    computers and communication to give birth to Information Technology was not actually

    visualized at that time. After the early introduction of regular flavor computer

    applications such as Pay rolls, Inventory control and Operating statistics, Railways were

    poised in the mid 70's for deployment of computers for productivity improvement

    through building up operational databases. However, certain administrative issues and

    political development came in the way of bringing about any further developments in the

    field of computerization. The period between mid 70's to early 80's were however utilized

    by IR to develop a blue print for further computerization. During the beginning of the

    80's IR decided on

    ?? Computerization of the Passenger Reservation Arrangement.

    ?? Developing a Freight Operations Information System.

    ?? Replacing the existing Computers at the Zonal Railways and Production Units

    with the State-of-the-art Computer systems enabling the organization to

    computerize more applications and increasing the volume of users.

    ?? Provision of Computers at Divisions, New Production units, Workshops, Sheds

    and Depots and Training Institutes.

    ?? Quantum improvement in the use of Computers in the offices.

    In the last 10 years, IR has made significant progress in Computerization. Out of these

    developments, we shall examine some of the systems that are currently being

    used/developed on IR.

    Computerized Passenger Reservation System (PRS)

    Out of the total passengers carried by IR, inter-city passengers constitute a mere 9% of

    the total volume. But, this small proportion, out of the total, generated 176 billion

    passenger-km out of a total of 341 billion passenger-km, about 52% of the total. They

    also bring in a revenue of Rs. 42.9 billion in a total passenger revenue of Rs. 60 billion,

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    constituting roughly 72% of the total. It is a matter of comfort for IR that this market

    segment is a well-patronized one and in order to meet the situation of demand over

    running supply, the customers have been provided with the facility of making their

    reservation on these trains, 30 days in advance.

    The seats/berths reservation system on trains is a fairly complex activity, not only

    because of volume involving more than 600,000 seats/berths reservations per day, but

    also because of seven different categories of trains operating, using 72 types of coaches

    with seven classes of reservation, more than 40 types of quotas and more than 80 kinds of

    concessional tickets. The method of calculation of fare is also quite complex as charges

    are based on the distance, comfort level provided and the transit time. Because of this

    complexity and sheer volume involved, IR undertook management of Reservation work

    through computers.

    A pilot project consisting of a few popular trains implemented at New Delhi in November

    1985 came out successful and was well received by the customers. By May 1987, the

    entire New Delhi Reservation Load was computerized. The stand-alone VAX Computer

    Systems were further implemented at remaining three metropolitan cities, namely,

    Mumbai (June '87), Calcutta (July '87) and Chennai (October '87) and they account for

    over 40% of reservation volume. The last stand-alone Cyber Computer System was

    implemented at Secunderabad (July '89), which was subsequently replaced by VAX

    computer system (Jan '95).

    Many other stations having advance reservation arrangements were connected as remote

    terminals to the existing five computer systems for accessing the entire database of the

    host computer. In the computerized system, IR decided that technical and service

    considerations would be used to determine the hostto which a station would be linked up.

    To improve the service levels further, by providing better access to customers, remote

    terminals from the host computers are also being provided at satellite locations in the

    Metropolitan cities. In some major cities, satellite terminals from five host computer

    systems were also provided, thus allowing customers access to reservation databases

    residing there. A teleprinter interface to PRS called AUTOMEX, is also in place to

    enable those stations which are not connected by remote terminals, to access the

    reservation database.

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    The Passenger Reservation System Software is given the name Integrated Multi-train

    Passenger REServation System (IMPRESS) and consists of roughly 2,700 Sub routines.

    Developed through 30 man years of programming effort in the language of FORTRAN,

    the software functions as an integrated system of four main modules, which handle the

    functional requirements of Reservation, Enquiry, Accounting and Charting. The system

    has full scale back up and recovery facilities.

    The entire computerized PRS system, thus, functions as five stand-alone systems. The

    stand-alone architecture does not allow reservation at a terminal from databases in two

    different host computers. The provision of remote terminals at major stations from more

    than one host computer partially takes care of this, though the customer has to stand in

    two or more queues. IR now plans to inter-link the five host computers using networking

    software and distributed transaction processing. This will provide access to databases in

    all the five host computers at any terminal in the country. The entire system can then

    cover almost all reservation quotas on IR, with the databases distributed over five

    computer locations, providing reservation access all over the country.

    As a first major step towards the goal of single image passenger reservation system, the

    first prototype of PRS Networking Software, CONCERT (COuntrywide Network of

    Computerized Enhanced ReservaTion) using FORTRAN (30%) and C (70%)

    languages was implemented at Secunderabad in January '95. CONCERT is written,

    keeping in mind the Client-Server architecture of Computer System to achieve easy

    hardware expansionability in future. Its message routing feature for WAN (Wide Area

    Network) implementation is achieved through RTR software and Router hardware,

    connected directly to an ethernet backbone. As a first phase of CONCERT

    implementation, the IMPRESS software version at the two stand-alone PRS systems at

    Secunderabad and New Delhi has been replaced with CONCERT and work is in progress

    for networking these two systems, using 64 kbps channels. The network application

    modules, once successfully completed, are expected to get extended to PRS at Calcutta,

    Chennai and Mumbai. After the full-scale implementation, the requirement of

    communication channels will come down, as there will be no need for extending circuits

    for connecting remote terminals to particular PRS location only, in view of every terminal

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    becoming universal. CONCERT will also add multiple lap functionality resulting in

    better customer service.

    Freight Operations Information System (FOIS)

    The market share of IR in the total freight traffic carried in the country has been declining

    in the last 20 years mainly due to the inability of IR to carry all the traffic offered to it.

    This inability arises from the fact that the railways have been consistently facing severe

    shortage of Rolling Stock for carrying all traffic and serious constraints in line capacity

    for moving the traffic.

    While considerable inputs are needed for augmenting the capacity of rolling stock as well

    as line capacity, the optimum utilization of existing resources is considered more

    imperative for carrying additional volume of traffic. It is of common knowledge that

    railway systems all over the world have profitably used computerization for improving

    the utilization of rolling stock assets of their systems.

    Realizing the significant contribution that computerization can make in improving the

    utilization of rolling stock assets, Indian Railways have been planning from the early

    stages for the introduction of use of computers in the freight operations. In the early 70's

    the advance transmission of CONSIST from marshalling yard to marshalling yard was

    attempted but the inherent limitations of the hardware available at that time and the non-

    availability of reliable communication lines thwarted the early attempts.

    The administrative issues and political developments which were responsible for

    stagnancy in the area of computerization during late 70's also played a major part in

    delaying further introduction of computers in freight operations. Ultimately, Indian

    Railways decided in 1986 to go in for an integrated computer communication system

    called Freight Operation Information System (FOIS) with an objective to computerize the

    information relating to all operational activities and monitor the performance of allactivity centers connected with freight traffic management.

    FOIS will maintain data banks of all fixed and rolling stock assets of the IR with their

    characteristic features, to help proper evaluation and optimization of their use. All the

    data will be captured dynamically, as an event is happening. Such data banks will be used

    to improve the quality ofdecision making and for producing management information

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    reports on all aspects offreight operations, without the need to collect past data, every

    time. For this, FOIS will have many sub-systems for handling individual activities. It was

    anticipated that the introduction of FOIS would bring about a minimum of 10%

    improvement in Wagon utilization and 5% improvement in Locomotive utilization.

    The FOIS architecture is two tier, with a central system at Railway Board level,

    processing all identified core functions relating to moving assets and Zonal Systems at 5

    locations processing all local functions carried out at Activity Reporting Centerssuch as

    Goods Sheds and Sidings, Transhipment Points, Yards, Stations, Interchange Points,

    Wagon Repair Depots, Locomotive Sheds, Fuelling Points, Crew Changing Points,

    Carriage & Wagon Workshops, Locomotive Workshops etc. While the central computer

    system is located in New Delhi, the five Zonal Computer Systems are located at New

    Delhi, Mumbai, Calcutta, Chennai and Secunderabad.

    For implementing FOIS, after surveying the similar technologies available in world

    railways, it was decided to import software from Canadian National Railroadfor the data

    processing at the central computer. This software called TRACS (Traffic Reporting and

    Control System) ran on IBM compatible machines and had been implemented earlier in

    Southern Pacific Railroad, Canadian National Railroad and British Rail.

    The Central System handles the core functions like control of wagon movement, control

    of train movement, locomotive movement, scheduling and routing of traffic, empty

    wagon distribution, container traffic, safety management, marketing applications, total

    system performance statistics, corporate planning etc. The Zonal Systems handle

    distributed field functions like yard management, local area management (inclusive of

    Goods sheds, Transhipment sheds, Invoice preparation and invoicing), maintenance and

    repairs of wagons and locomotives, crew management, fuel management, safety

    management, statistical (query based, scheduled, off-line and message) reports,

    accounting, billing, costing and apportioning of revenue among the Zonal Railways etc.

    The assessment of the cost of FOIS Project has ranged from Rs.2.1 billion (1979) to Rs.5

    billion (1982), to Rs.17 billion (1986). The cost has since been revised down to Rs.11

    billion in 1988, at 1986 prices. The major reason for cost fluctuations were the

    uncertainty over creation of supporting communication infrastructure to cater the need of

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    reliable and speedy computer communication across the length and breadth of IR,

    spanning all over India.

    Presently, a pilot projectis under implementation on Northern Railway using Central and

    Zonal Computer Systems installed at New Delhi. On the basis of the experience gained

    from the field trial, FOIS network will be expanded in future. This, however, will need a

    strong organizational will at all levels to accept the project, quickerdecision making at

    every stage of project implementation and availability ofadequate funds, in time.

    The traditional method of "Repetitive and periodic reporting" being followed at present

    by Indian Railways for train operation is unable now to cope up with the ever increasing

    demand of public transport coupled together with increase in speed and safety standards.

    To reap the benefit of explosion in IT worldwide and also to take the advantage of

    liberalized policy of Government of India towards Information Technology, Indian

    Railways have establish a Corporate Wide Information System (CWIS) between

    Railway Board, Zonal Railways Head Quarters, Production Units and Centralized

    Training Institutes, etc. called as ""RAILNET". It will be able to provide smooth flow of

    Information on demand for administrative purposes from the important operational

    locations up to top level and vice-versa, which will help in taking quicker and better

    decisions.

    Center for Railway Information Systems (CRIS)

    In 1986, the Ministry of Railways established CRIS to be an umbrella for all computer

    activities on Indian Railways. They also entrusted it with the task of design, development

    and implementation of FOIS, along with its associated communications infrastructure.

    The Center started functioning from July 1987. It is an autonomous organization headed

    by the Managing Director. CRIS is mainly a project-oriented organization engaged in

    development of major computer systems on the Railways. CRIS has acquired specialknowledge and expertise in the field of informatics. With such a rich practical

    experience, a dedicated team of professionals and its own R&D effort, CRIS aims to be a

    leader in this fast developing field.

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    Need For CRIS

    A separate organization was considered better suited to take up all computer activities on

    IR mainly for the following reasons:

    ?? To avoid duplication of efforts by individual Railways.

    ?? To ensure standardization of computer hardware and software on the Railways.

    ?? To undertake design and development of major applications on Railways

    requiring higher levels of expertise, faster decision making and system wide

    applicability.

    ?? To insulate the organization from day to day working of the Railways so that its

    objectives are not lost sight of.

    ??Need for a combined effort of Railways and Computer Specialists, consideredbest suited for the development of the computer applications on Railways.

    ?? Need for development of expertise in highly specialized fields like Operation

    Research, Simulation, Expert System, CAD/CAM, Process Control etc.

    ?? Need for greater flexibility to keep pace with the fast changing technology.

    RAILNET

    RAILNET has the potential for transfer of messages, files, e-mails between the important

    locations on Indian Railways. In addition, the internal web site in Railway Board and

    Zonal Railways Headquarters supports codes, manual procedure orders, policy directives

    and other important information for day-do-day use by various officials. Detailed

    estimate amounting to Rs.7.81 crore for the work of RAILNET was sanctioned in

    Nov.98 by the Railway Board. The structure of RAILNET is as under:

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    RAILNET will provide computer connectivity between Railway Board and Zonal

    Railways, Production Units, Centralized Training Institutes, RDSO, CORE,

    MTP/Calcutta & 46 Major Training Institutes.

    Tools Provided By Railnet

    ?? Email

    ?? EDI

    ?? WWW

    ?? Telnet

    ?? FTP

    Objectives

    ?? Eliminate the need to move paper documents between different offices

    ?? Change from Periodic Reporting to Information on Demand

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    ?? Expedite & facilitate quick & efficient automatic status update between Railway

    Board & Zonal Railways

    Architecture

    ?? To have internet access at Delhi, Mumbai, Chennai & Kolkata.

    ?? Capability to monitor & control usage of RAILNET & Internet.

    ?? Expedite & facilitate quick & efficient automatic status updates between Railway

    Board Zonal Railways.

    Problems With Transfer Of Messages & Files

    ??

    Manual system of transfer of messages & files are time consuming &unbelievably slow.

    ?? Sometime the messages are illegible (due to poor photocopy quality or poor hand

    writing)

    ?? The messages sometimes do not reach the concerned person.

    ?? Sender is not sure whether the message has reached the correct person.

    Phases Of Railnet

    Phase - I (Completed)

    This consisted of interconnecting LANS at the following locations:

    ?? Railway Board

    ?? Existing Zonal Railway Headquarters

    ?? Production Units

    ?? Clw / Chittaranjan

    ?? Dcw / Patiala

    ?? Dlw / Varanasi

    ?? Icf / Perambur

    ?? Rcf / Kapurthala

    ?? W & Ap/ Bangalore

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    The contract for Phase-I was awarded to M/s Tata Infotech Limited. The scope of work

    included Supply,Installation,Testing and Commissioning of Servers, Routers, Centralized

    Switches, Modems etc. including Internet/Intranet software. The work has been

    completed except for NFR, DLW and DCW because of non-availability of

    site/connectivity.

    Phase - II (Tender to be finalized shortly)

    This consists of interconnecting LANS at the following locations:

    ?? New zones (6 nos.)

    ?? Rdso / Lucknow

    ?? Core, Allahabad

    ?? Mtp , Calcutta

    ?? Centralized training institutes

    ?? Rsc/ Vadodara

    ?? Irieen / Nasik

    ?? Irimee / Jamalpur

    ?? Iriset / Secunderabad

    ?? Iricen / Pune

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    This phase will also consist of the following centers to facilitate interconnections:

    ?? Major training centres (46)

    ?? Zonal training centres (9)

    ?? Supervisor training centres(9)

    ?? S&T training centres (9)

    ?? Electrical training centres (9)

    ?? Civil training centres (9)

    ?? RPF training centre (1)

    ?? All divisional HQs (yet to be sanctioned)

    Phase III (Sanctioned)

    This phase will interconnecting LANS at the following locations:

    ?? All Sub Division Hqs(Aen/Hq Etc.)

    ?? Workshops

    ?? Mechnical

    ?? Loco

    ?? C&W

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    ?? S&T

    ?? Engg/Bridge

    ?? Stores Depots

    ?? Major Stations (I.E. Cat Astations)

    ?? Passenger Complaint Centres

    Utility Of Railnet

    ?? Railnet users can exchange mail

    ?? Commercial Deptt. is extensively using Railnet for their Complaint Centres

    applications

    ?? Railways have launched their web pages

    ?? Authorised users can access the internet through Railnet either in LAN or throughRemote Dial-up on Rly. Telephone.

    ?? Defined users in the LAN can share their resources.

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    Hardware Components (Phase-I)

    ?? Compaq Servers

    ??

    CISCO Routers, Switches & Hubs?? Structured cabling using AMP Net Connect Components

    o UTP-Cat 5 cabling (10 Mbps)

    o Maximum distance permissible 100 meters between

    ?? Nodes and Hubs

    ?? Hubs & switches

    ?? Switches & Server/Router

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    Software Components (Phase-I)

    ?? MS Windows NT Server

    ??

    MS Windows NT Workstation 4.0?? Internet Information Server 3.0

    ?? Front Page Express 98

    ?? Lotus Nodes Clients 4.6

    ?? Cisco Works with SNMPC

    ?? Cisco Pix Firewall

    ?? NMS

    Internet Access

    Internet Access (128 Kbps) has been provided in Delhi & Mumbai, which will enable the

    authorised Railnet users to

    ?? Exchange E-mail. The Railnet user will have the same E-Mail address for Internet

    also.

    ?? Browse the World Wide Web

    Strengths

    ?? Uses Internet Technology, hence scaleable from PC-LAN-WAN-Internet.

    ?? Universal browser Interface gives Single Viewing Window.

    ?? Freedom of Choice enables it to be implemented on dissimilar systems.

    ?? Saving Money.

    ?? Reduced Development Time.

    ?? Performance

    ?? Improved Business Processes.

    Limitations

    ?? Security, End-user Acceptance

    ?? Network Security - Major Concern

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    ?? Possible Hazards

    Downloading classified information

    Disable network

    Corrupt data

    Introduce virus etc.

    Remedies

    ?? User authentication- Password

    ?? Virus scanner

    ?? Internet access at Delhi & Mumbai provided through Firewall

    ?? Use of licensed and authentic software

    Future Scope

    Railnet can also be used for

    ?? Voice Communication

    ?? Video Communication

    ?? Video Conferencing

    Voice over Railnet was sucessfully demonstrated during a General Managers conference

    in Rail Bhawan. Video conferencing over Railnet was successfully demonstrated between

    the Minister for Railways, Chairman & members of the Railway Board and General

    Manage, Mumbai on 01.02.99

    Issues In Railnet

    ?? Accessibility of Contents of Web Pages

    ?? Internet users

    ?? Railnet users: Unrestricted; Restricted

    ?? Development, Design & Maintenance

    ?? Inhouse

    ?? Through External agency

    ?? Coordinated efforts

    o Similarity

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    o Compatibility

    o Compilation

    ?? Various Applications

    ?? Quasi Static

    o Codes

    o Manuals

    o Gazettes

    o Various Status

    o Seniority List

    ?? Dynamic

    ?? Punctuality

    ?? Logging of Trains

    ?? Progress of works

    ?? Training Schedules/Nominations etc

    ?? Work Flow

    ?? Internet Access

    ?? Uniform Policy

    ?? Level of Eligibility

    ?? Time Limit

    ?? Security - Firewall

    ?? Bandwidth Constraint

    o 128 K - Rs. 8.7 Lacs

    o 256 K - Rs. 11.9 Lacs

    o 2MB - Rs. 47.0 Lacs

    ?? Maintenance

    ?? Proper Strategy for O&M

    ?? Data Links - Including timely payment of DOT leased circuits

    ?? Man power - Redeployment and Training

    ?? Computer Hardware

    ?? System and Application Software

    ?? General

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    ?? PCs, Ethernet Card, Modem

    ?? Sufficient no. of Dial-Up Ports

    ?? Railnet Connectivity - On Demand

    ?? Training of Maximum S&T Personnel

    ?? Increase usage by putting more & more applications

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    Railtel Corporation of India Limited

    Introduction

    Railways have various communication needs. It is very important for railways to have a

    reliable communication system since it is essential for efficient and safe operations of

    trains. As such, formation of Broadband Telecom and Multimedia Corporation was

    considered by Ministry of Railways. The Corporation registered as Railtel Corporation of

    India Limited was incorporated in September 2000.

    Communication Requirements for Railways

    Railways have various communication requirements as follows:

    1. The primary requirement is for control and block communication. Control

    communication is required for monitoring from central control office; the running

    of trains on a section of 200 to 300 Km. The central control office is connected to

    all the stations. Block communication is necessary for safe movement of trains

    from one station to the next.

    2. Administrative communication requirements that include:

    ?? Connecting divisional headquarters with important stations

    ?? Connecting Zonal headquarters with the divisions

    ?? Connecting Railway Board with Zones

    ?? Emergency communication for crew of disabled train to talk to section

    controllers

    3. Use of communication channels for data transmission for:

    ?? Passenger Reservation System

    ?? Freight Operation Information System

    ?? Management Information System

    ?? Passenger Information System

    ?? Railnet

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    Thus, as can be seen from above, it is very essential for Railways to have an efficient

    communication system. Since DOT was unable to meet the stringent requirements of

    Railways communication, Railways have started developing their own communication

    network.

    Current Status of Railways communication network

    At present Railways have obsolete and over aged communication systems like overhead

    alignment, analog microwave, and underground copper cables. Now, these systems are

    being replaced by Optical Fiber Cable (OFC) and digital microwave. Further, OFCs are

    to be provided in lieu of overhead alignment on sections that are being electrified (as

    OFC is not affected by the electro static and electro magnetic interference caused by25 KV electrified lines).

    Railways are now providing for Synchronous Digital Hierarchy (SDH) transmission

    equipment. This system creates a minimum bandwidth of 155 mbps whereas; railways

    are using only 2 mbps at wayside stations. Further, analog microwave links of 120

    channels are being replaced by digital microwave links that have 34 mbps system (480

    channels).

    Thus, it can be seen that OFC and digital microwave links have resulted in generation of

    surplus telecom capacity at railway stations as well as at major junctions. However, this

    excess capacity is being unutilized at present.

    Potential

    Railways have uninterrupted Right of Way (ROW) along 62,800 Route Km of railway

    track passing through 7000 stations. Further, the stations at major cities are located in the

    central business districts (CBDs). OFC is a preferred transmission media for data andvoice over long distance. Right of Way is critical for laying OFC and hence railways are

    ideally suitable for laying of OFC for creating nationwide network. Considering these

    factors and the resource crunch that Railways is facing, it has been decided by Railways

    to use surplus telecom capacity and ROW to build nationwide OFC based broadband

    telecom and multimedia network.

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    Creation of Railtel

    Railway Budget 2000 - 2001 provided for implementation of this plan through a separate

    professionally managed corporation viz. Railtel Corporation of India Limited (RCIL).

    RCIL is set up as a 100% PSU and is registered with the Registrar of Companies under

    the Companies Act, 1956.

    Objectives of Railtel

    Following are the main objectives of Railtel Corporation

    1. To modernize railways train control, operational and safety systems and networks.

    2. To create a nationwide broadband telecom and multimedia network to supplement

    national telecom infrastructure to spur growth of telecom internet and IT enabled

    value services in all parts of the country specially rural, remote and backward

    areas.

    3. To generate the revenues needed for implementing Railways developmental

    projects, safety enhancement and asset replacement programs.

    4. To significantly contribute to realization of goals and objectives of National

    Telecom Policy, 1999.

    Demand Potential

    Nature of demand: Demand in long distance telecom market is geographically dispersed.

    Demand for long distance voice and data traffic is expected to grow on account of the

    following reasons:

    ?? Increase in number of telephone subscribers - both fixed and mobile

    ?? Additional facilities like internet, WAP being provided to mobile users will lead

    to an increase in the demand for bandwidth

    ?? Opening of domestic long distance traffic for competition and reduction in long

    distance tariffs

    ?? Increase in data traffic due to rise in internet subscribers and due to value added

    services like video conferencing etc.

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    TRAI and CRIS INFAC study

    Cumulative annual growth rate of 11% in 5 years from 1993-98 was observed with total

    long distance communication traffic estimated at Rs.12,000 Crores.

    As per independent rating agency CRIS INFAC: CAGR of 14% for voice traffic for

    Domestic Long Distance (DLD) market. Market size for voice and fax traffic is estimated

    to be Rs.20,400 Crores by 2004-05. Following tables show the estimated growth in

    various sectors:

    Estimated Sector Sizes

    CAGREstimated Size (Rs.

    Crores)

    TRAI Study:

    Long distance voice

    Communication traffic

    11% in last 5 years 12,000

    CRIS INFAC:

    DLD market for voice traffic

    14% 20,400 (by 2004-05)

    ISP/data services market1

    - Internet access market

    - Virtual Private Network

    - Corporate leased lines

    67% in next 5 years

    75% with no. of Internet

    users to increase from 1.7

    to 18 million

    37% in next 5 years

    27% in next 5 years

    5,891 (by 2005)

    5,392

    282

    216

    National inter circle longdistance voice market

    12% 5,508 (by 2005)

    1Consultants estimates

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    Bandwidth Demand

    CAGR2

    2000

    (Gbps)

    2005

    (Gbps)

    2000 (Rs.

    Crores)

    2005 (Rs.

    Crores)

    Total Market 59% 18 186 801 3,145

    ISP 116% 3 142 286 2,284

    NLDO 28% 4 13

    Basic intra circle

    Demand

    17% 10 23 472 680

    Cellular 52% 1 8 43 181

    Technical Plan for Network Deployment

    Introduction

    Out of the 155 MBPS bandwidth available, Railways will require 2 8 MBPS and the

    remaining capacity will be utilized for providing Internet, STD/ISD services or other

    purposes at rural and remote areas.

    Under this plan, RCIL will initially provide bandwidth to the service providers as

    following:

    ?? Phase 1: A network connecting the four metros and four other important cities,

    viz. Ahmedabad, Pune, Hyderabad and Bangalore will be implemented (10,020

    Route Km)

    ?? Phase 2 4: 25,323 Route Km will be covered in the space of seven years3

    ?? Out of the above, 4,899 Route Km OFC has been laid, 15,163 Route Km is Work

    In Progress

    2For the period 2000 - 2005

    3Refer Appendix 2

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    ISP/NLDO Business

    ?? To fulfill the roll out obligation of National Long Distance Operations (NLDO),

    RCIL has to establish Optical Fiber Cable (OFC) network on 38,000 Route Km

    35,000 Route Km along the railway tracks (covering 287 out of the 325 LongDistance Charging Areas (LDCAs)) and the remaining 3,000 Route Km on those

    Right of Way (ROW) where it is currently not available with the railways

    ?? Presently, RCIL plans to lay OFC along 33,000 Route Km only. The remaining

    LDCAs will be covered by providing wireless/leasing bandwidth

    ?? If the communication is extremely poor in certain sections, RCIL will provide the

    OFC. However, this will be provided by the corporation and the rentals will be

    provided by the Railways on cost plus basis

    Estimated Market Share

    Segment Market Share Revenue (Rs. Crores)

    606

    471

    52

    54

    Backbone Bandwidth Sale

    - ISP

    - Basic/ NLDO operators

    - Cellular Services

    - Corporate Leased Line

    19%

    20%

    7.8%

    30%

    13% 29

    ISP/Data Services 9.1% (by 2005) 538

    Long Distance Voice

    Services9.4% (by 2005) 516

    Internet Access Market 7.68% 417

    Corporate Virtual Private

    Network24% 67

    Leased Lines 25% 54

    Railways Asset Contribution

    ?? Leasing of ROW will be done. Microwave stations, land and building use will

    also be leased to the corporation

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    ?? The valuation of this lease/transfer of assets by the Railways, the Konkan Railway

    Corporation and IRCON International Limited (which has OFC network along the

    Ahmedabad Vadodara Surat section) is at Rs. 606 Crores. The decision on

    whether this contribution by the two corporations will be a part of their equity in

    RCIL or it will be the Railways equity alone with compensation to KRCL and

    IRCON is to be taken

    Asset Contribution Breakup

    Rs. (Crores)

    Right of Way 375

    Optical Fiber Cable 108

    Work In Progress 60

    Land/ Building 47

    Microwave Capacity and Infrastructure 16

    Investment

    The total investment required for the proposed 33,000 Route Km of OFC is Rs. 3,461

    Crores. However, RCIL intends to adopt the Smart Build Approach wherein another

    company will be laying the OFC along the railway track using Railways ROW in return

    for the dark fibers to RCIL and thus reducing the cost of building of the network. Though

    this introduces another competitor, RCIL hoped to market its telecom products better due

    to its reduced network creation cost. With this, RCIL hopes to reduced its investment to

    Rs. 2561 Crores and the required year wise investment is as follows:

    Year 2001 2002 2003 2004 2005 2006 2007

    Investment 410 146 892 146 547 61 359

    RCIL will lay 15,000 Route Km OFC initially on its own and then employ the Smart

    Build Approach. This may put in an additional expenditure of Rs. 182 Crores, which

    should be partially offset by a reduction in the cost of electronic equipment.

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    Initially, Railways will hold 100% equity, which will be reduced to 51% in the short

    term. As Railways are transferring their rights and assets worth Rs. 606 Crores, part of

    this value of assets will form Railways equity and the remaining will be debt.

    Following are the three options of the debt equity ratio that have been considered by

    Railways:

    ?? Option 1: Out of assets worth Rs. 606 crores transferred to Railtel, Rs. 350

    Crores is kept as debt and the remaining Rs. 256 Crores is equity. Further the

    equity to the JV partner is issued at a premium of 1:2. Thus for issue of equity of

    Rs.150 Crores, Rs. 300 Crores will be the premium on equity. The requirement of

    bridge financing for paying back the debt to the Railways will be Rs. 350 Crores.

    The JV will be 62 38 in favor of the Railways.

    ?? Option 2: Rs. 150 Crores is kept as debt and the remaining Rs. 456 Crores is

    equity. Conservatively estimating the JV equity to be at par at Rs. 150 Crores, the

    need for bridge financing will be Rs. 150 Crores. The JV will be 67 33 in favor

    of the Railways.

    ?? Option 3: Entire Rs. 606 Crores is kept as equity. The bridge financing

    requirements will be zero no debt is being repaid to the Railways. JV partner(s) is

    expected to bring Rs. 150 Crores equity at par. The JV will be 67 33 in favor of

    the Railways.After due deliberation and the following considerations, option 2 is considered as the best

    suitable:

    1. In the initial stages, the expectation that the JV partner will be subscribing to the

    equity at a premium of 1:2 may not be achievable. As such, option 1 is not

    achievable.

    2. If the promoters have less equity, the business proposition will not be considered

    attractive by the lenders.

    Business Financials and Revenue Model for Railtel

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    As seen above, the Option 2 is considered as the most suitable option. As such, the

    financial statements have been developed for Railtel considering this option. Following

    are the main features of the revenue model developed for Railtel4.

    ?? Revenues: Revenues to Railtel comprise of Wholesale Bandwidth sale revenues

    and Services Revenues. Wholesale Bandwidth sale revenues constitute revenues

    from sale of capacity for long distance voice, sale of capacity to ISPs, sale of

    capacity to Cellular operators and sale of capacity for corporate leased lines.

    Services revenues include revenues derived from services to NLDO, Corporate

    leased lines, Corporate VPN and revenue from retail ISP to corporates. Total

    Revenues for Railtel are expected to be 61.66 crores in 2001 and are expected to

    grow to Rs. 1660 crores in 2005 and to Rs.2372 crores in 2007.

    ?? Profits: Railtel is expected to have negative EBITDA i.e. cash loss to the extent

    of Rs.39 crores in 2001. However, it is expected to have cash profit from 2002

    onwards. EBITDA is expected to rise from Rs.298 crores in 2002 to Rs.1137

    crores in 2005 and to Rs.1680 crores in 2007. Railtel is expected to suffer total

    loss to the extent of Rs.201 crores in 2001. It is expected to have Earnings after

    tax of Rs.53 crores in 2002 that are expected to increase to Rs.389 crores in 2005

    and to Rs.779 crores in 2007.

    ??Net Present Value (NPV): The potential of RCIL in terms of NPV has beenassessed at Rs. 2,775 Crores

    ?? Return on equity: On the basis of revenue plan developed on the basis of option 2

    as mentioned earlier, return on equity is expected to be 24% by Year 2005.

    Implementation Plan

    1. The telecom assets and the ROW will be immediately transferred/leased to the

    Corporation

    2. The Corporation will start completing the missing links for connecting the four

    metros viz. Delhi, Mumbai, Chennai and Kolkata as well as the four important

    cities viz. Ahmedabad, Hyderabad, Pune and Bangalore.

    4For projected income statement of RailTel, refer Appendix 3

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    3. The Corporation will take IP II Licence immediately so as to sell the surplus

    capacity available on the existing OFC links, which will be transferred, to the

    Corporation. The surplus bandwidth on the microwave links will also be

    leased/rented to the service providers. This will be transferred to OFC in due

    course of time as and when commissioning takes place.

    4. The Corporation will apply for NLDO licence as soon as Phase I is completed

    Synergy with Railways

    RCIL will be serving the communication needs of the Railways by modernizing

    Railways communication infrastructure. The availability of bandwidth on the railway

    stations will facilitate Railways in providing passenger amenities like informationsystem, reservation through Internet, Internet and STD/ISD kiosks on stations, etc.

    Possible Synergies with PSUs of the Department of

    Telecommunication

    RCIL will have the right of way for creating nationwide optical fiber cable backbone for

    becoming a long distance operator. In case of a JV with Mahanagar Telephone Nigam

    Limited or with Videsh Sanchar Nigam Limited there will be synergies between the

    infrastructure, technical know how and customer base of MTNL for basic services,

    VSNL for internet services and OFC based backbone of RCIL. Such a venture may also

    utilize the NLDO licence available with VSNL for providing long distance services.

    Competitor Analysis

    The following parameters will be utilized to evaluate the competition that RCIL may facein the future.

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    Facilities Assessment

    The facilities for long distance communication are switches, transmission media and

    transmission systems. Optical Fiber Cable (OFC) offers advantages over other

    transmission media for DLD carriage. Technological developments are making it

    possible to create higher capacities over a single pair of fibers, resulting in connectivity

    acquiring greater significance than system capacities. Further, an entity requires Rights

    of Way (RoW), if it has to deploy OFC along a route. RoW is a critical asset since it

    entails costs and time spent on obtaining approvals from various authorities.

    Existing OFC Infrastructure

    At present, most of the DLD infrastructure in the country is with DoT, which has

    76,000 Rkm of OFC in comparison to 3,000 Rkm with other agencies. The Railways

    have approximately 1,500 Rkm of OFC. Basic and cellular licensees have also

    established limited infrastructure in their circles, since they are allowed to carry long

    distance calls of their subscribers within their service areas. Further, there are certain

    organizations that use captive telecommunication networks, mainly for their internal

    operational purposes. Railways, Power Grid Corporation of India Ltd. (PGCIL) andGAIL are principal among these.

    In comparison, the state-level infrastructure of private operators is tuned to telecom

    traffic requirements. Bharti Telenet Ltd (BTL), the basic operator in Madhya Pradesh,

    has around 1,700 Rkm within the state.

    Planned Facilities

    If plans of all the private network owners (including utilities and operators) fructify by

    2003, alternative OFC network in the country will be around 70,000 Rkm. Meanwhile,

    as per its perspective plan, DoT plans to add 1,36,000 Rkm of OFC by 2003.

    NTP 99 permits usage of existing backbone networks of public and private power

    transmission companies, Railways, GAIL, ONGC and others immediately for national

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    long distance data communication and from January 1, 2000 for national long distance

    voice communications.

    Right of Way (RoW)

    Deployment of OFC requires access to space along the routes, since it is a terrestrial

    medium. OFC can be laid underground or strung along poles and either option requires

    access to ways along routes.

    DoT has the RoW due to the statutory authority granted to it by the Indian Telegraph Act.

    There are several other organizations with transmission and distribution networks such as

    Indian Railways (Railways), State Electricity Boards (SEBs) and, Ministry of Surface

    Transport (MOST), which have the RoWs by virtue of their existing networks.

    RoW represents an important asset, which the owner could either sell for a price or

    leverage to enter the telecom business. MOST charges private operators for deploying

    their cables along the National Highways. With organizations such as MOST charging

    Rs. 50,000 per km, access to RoW offer considerable cost advantages. Power Grid

    Corporation of India Limited (PGCIL) is entering into an arrangement with SEBs to

    utilise their RoW for creating telecom transmission infrastructure.

    A few organizations have access to RoW and therefore are better placed to build

    facilities. Also the technological developments are leading to availability of much higher

    capacities on a single fiber.

    Main Competitors

    Department of Telecommunications

    DoTs long distance infrastructure is presented in the following table.

    DoT Infrastructure

    1993 1994 1995 1996 1997 1998Transmission SystemsCoaxial (Rkm) 28,439 29,287 30,526 30,957 30,957

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    Microwave

    (Rkm)40,347 43,730 48,697 51,753 54,597 72,592

    UHF (Rkm) 28,716 33,808 39,177 49,301 62,670Optical Fibre

    (Rkm)9,960 16,891 23,333 36,639 52,439 76,261

    Long distance

    Circuits (000s)247.1 294.5 297.2 309.4 365.5 417.2

    DoT has stopped using coaxial in its LD infrastructure, and only OFC and Digital

    Microwave (DMW) is being used. The standard configuration of OFC deployed by DoT

    is 12 and 24 fibres.

    As per DoT Perspective Plan, the OFC deployment in the country is envisaged to double

    over the next five years. Capacities planned in long distance infrastructure during the plan

    period are indicated in the following table.

    Planned LD Capacities of DoT

    Facility 2000 2002 2005Microwave (Rkms) 170,054 203,054 241,054Optical Fibre (Rkm) 123,632 188,632 238,632

    Power Grid Corporation of India Limited

    PGCIL operates over 31,000 Circuit kms of electricity transmission systems across the

    country, which offers 15,500 Rkm of RoW. Currently, the corporation does not have any

    optical fibre links, except the Itarsi- Jabalpur link. It has a low capacity (4 kHz) dedicated

    Power Line Carrier Communication (PLCC) system for operational use. It also has a

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    VSAT based closed user group (CUG) network covering 14 sites in the northern regional

    grid for voice transmission and MIS.

    PGCIL is implementing a communication network to operate the proposed nation-wide

    Supervisory Control and Data Acqusition (SCADA) system under a Unified Load

    Despatch Scheme (ULDS). The scheme has been drawn up after consolidating the

    requirements of all the SEBs. Around 6,700 km of optical fibre and 7,800 km of digital

    microwave is planned for the SCADA requirements of PGCIL. The proposed network

    will utilise both PGCIL and SEBs RoW. PGCIL will manage the network for 15 years,

    during which period the SEBs will pay PGCIL a tariff for using the network. After 15

    years, the infrastructure will be transferred to the respective SEBs. Details of the

    proposed facilities along with the system and spare capacities are given in the following

    tables.

    Planned Optical Fibre Infrastructure of PGCIL (for SCADA)

    Region Length(Km)

    No. of

    fibresSpare

    Fibres

    Transmission

    System

    Capacity

    Mbps

    Spare

    Capacity

    Capital

    Cost (in

    Rs. Cr.)Expected

    Date

    North 1,830 24 18 STM 1;155 Mbps

    60 85.62 June 2000

    South 2,436 12/24 6/18 STM 1;155 Mbps

    60 92.50 June 2000

    North

    East895 12 6 STM 1;

    155 Mbps60 51.91 Dec 2001

    East 1,143 12/24 6/18 16*2 Mbps 10 46.17 June 2003West 383 24 18 16*2 Mbps 10 13.94 June 2003TOTAL 6,687 289

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    Planned Digital Microwave Infrastructure of PGCIL (for SCADA)

    Region Length(Km)

    Transmission

    System Capacity

    Spare

    Capacity

    Capital

    Cost (Rs.

    Cr.)

    Expected date

    North 2,590 4*2 Mbps NIL 82.52 June 2000South 944 4*2 Mbps NIL 56.00 June 2000North East 668 4*2 Mbps 2 28.29 Dec 2001East 1,975 4*2 Mbps NIL 54.69 June 2003West 1,643 4*2 Mbps NIL 22.20 June 2003TOTAL 7,820 244

    The key features of the proposed plan, relevant for commercial utilisation include:

    ?? PGCIL is planning a mix of DMW and OFC technology in its network. DMW is

    being used to complement the network and not as a supplement with 8 Mbps

    capacity. This implies that no spare capacity will be available for commercial

    utilization over DMW. OFC is only being planned for short distances of 200 to

    400 km and will offer spare capacity.

    ?? The stations and power plants are scattered over the country away from urbanized

    areas and potential users of the network. The proposed Railways network, on the

    other hand, passes through most of the major cities and towns making it more

    suitable for servicing the long distance user segment.

    ?? The total length of OFC network planned by PGCIL in the North and South islikely to be in place by the end of Year 2000, in north-east by 2001 and in East

    and West by 2003.

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    Gas Authority of India Limited

    GAIL has an existing 2,000-km HBJ pipeline from Hazira in Gujarat to Jagdishpur in

    Uttar Pradesh (UP). This pipeline also passes through Vijaypur in Madhya Pradesh (MP)

    and Dadri in UP. Apart from this, GAIL is planning pipelines along the following routes:

    ?? Loni (Delhi) Jamnagar via Jaipur, Ajmer

    ?? Mangalore Bangalore Mysore Erode Madurai

    ?? Hyderabad Vijaywada Vishakhapatnam

    HBJ pipeline services the industrial belt in the North and hence passes through locations

    where gas-based power and fertiliser plants are located. Since these plants are normally

    located away from major population concentrations, the GAIL spare telecom capacity

    does not cover major cities except Delhi. GAIL telecom network is well suited, however,

    to cater to the communication needs of major industries lying en route.

    Digital Microwave System links the HBJ route with existing capacity of 8 Mbps that can

    be enhanced to 16 Mbps. However, the existing HBJ pipeline has SDH-based OFC

    system only between Vijaypur and Delhi with a capacity of 8 Mbps, which can be

    enhanced to 34 Mbps. The OFC network of GAIL has 12 fibres of which six are required

    for the SCADA communication needs of GAIL. Besides the requirement for SCADA,

    GAIL has voice communication channels for administrative requirements that utilise the

    microwave network.

    GAILs planned gas pipeline from Jamnagar to Loni covers major towns in Rajasthan

    and Gujarat. It will run parallel to the Railways route as well as the HBJ pipeline route,

    and will have a spare capacity of 14 STM-1 streams, much higher than the spare capacity

    in HBJ pipeline. Besides catering to the communication needs of the industries located

    enroute, it can carry long distance calls from major cities like Ajmer, Jaipur, Kandla and

    Jamnagar, which are along the pipeline. The planned network will have surplus capacity

    that can be leased out to other prospective users. The details of existing and planned

    infrastructure are presented in the following tables.

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    Existing Telecommunications Infrastructure of GAIL

    System Description ExistingCapacity

    Length

    (Km)Enhanced

    CapacitySpare

    Capacity

    Digital Microwave System;

    1.5 GHz band;

    From Hazira Delhi

    8 Mbps 2,000 16 Mbps 4

    OFC-based PDH Network

    From Vijaipur (MP) to Dadri

    (UP) near Delhi

    8 Mbps 550 34 Mbps 12

    OFC-based Communication

    System

    2 Mbps 30 34 Mbps 15

    Planned OFC Network of GAIL

    System Description Length(Km)

    Equipped

    CapacityEnhanced

    CapacitySpare

    CapacityOFC-based STM-16

    Network

    From Jamnagar (Gujarat)

    to Loni (near Delhi)

    1,280 2.5 Gbpsbackbone; 3

    STM-1

    tributaries; 189

    E1 circuits;

    16 Nos. STM-1

    tributaries.

    1008 E1 circuits;

    14 STM-1

    streams;

    6 fibres

    OFC-based network

    Vizag to Secunderabad

    550 8 Mbps 155 Mbps; 63 E1circuits

    60 E1

    OFC-based network

    Mangalore to Madurai

    710 8 Mbps 155 Mbps; 63 E1circuits

    60 E1

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    Cellular Operators

    Cellular operators have around 9,788 Rkm of digital microwave network. They have

    indicated individual plans to lay OFC network in their service areas, which collectively

    totals 12,000 Rkm.

    Based on information provided by Cellular Operators Association of India (COAI), only

    RPG, Tata Cellular and Fascel have indicated 50 percent of their existing capacity as

    spare. Further, states like Maharashtra, Gujarat, Haryana and Kerala have two licensed

    operators while others have only one. All the operators have plans for installing OFC

    networks within their circles. The planned OFC infrastructure is given in the following

    table.

    Planned OFC Infrastructure of Cellular Operators

    S. No. Circle Operator Proposed(Rkm)

    1 Maharashtra BPL US West 3,0002 Gujarat Fascel 1,5003 Andhra Pradesh Tata Cellular 8804 Kerala BPL US West 1,3005 Madhya Pradesh RPG 1,0006 Uttar Pradesh (E) Aircell Digilink 1,0157 Haryana Aircell Digilink 3858 Tamil Nadu BPL US West 1,6009 Rajasthan Aircell Digilink 1,295

    Total 11,975

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    Private Basic Services Operators

    At present, there are six licensed basic operators, of which only Bharti Telenet Ltd.

    (BTL) has a sizeable OFC network, with 1,717 km in the state of Madhya Pradesh. The

    other licensees have not as yet deployed DLD telecommunication networks. BTLs

    network has a spare capacity of two STM-4 streams.

    Planned capacity of these six operators is presented in the following table. These

    capacities are likely to materialise within two to three years.

    Private Basic Services Operators LD Infrastructure

    Organization Circle Future plans Spare BandwidthReliance Telecom Ltd. Gujarat 3,300 km OFC

    backboneNA

    Essar Comvision Ltd. Punjab 3,000 km of OFCbackbone

    Large but unable to

    quantifyHughes Ispat Ltd. Maharashtra Mix of OFC and

    microwave between

    Mumbai-Pune,

    Mumbai-Nasik, Pune-

    Kolhapur-Panjim

    4-16 E1 channels can

    be spared

    Shyam Telelink Ltd. Rajasthan 2,900 km of backbone Not CommentedTata Teleservices Ltd. Andhra

    PradeshNot firmed up yet Not Commented

    Bharti Telenet Ltd. Madhya

    Pradesh1,700 Rkm existing

    1,355 Rkm under

    implementation

    2 STM-4 streams

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    Videsh Sanchar Nigam Limited (VSNL)

    The network resources of Videsh Sanchar Nigam Limited (VSNL) within India include

    six international gateways at Delhi, Mumbai, Chennai, Calcutta, Jalandhar and

    Ernakulam. These gateways are connected through systems leased from DoT.

    OFC Infrastructure of VSNL

    Sector Type CapacityMumbai Pune Arvi OFC 2, 140 Mbps system; expandableNew Delhi Dehradun DMW NA

    SWOT Analysis of RailTel

    Strengths:

    1. RailTels main strength is the Right of Way that railways have. This RoW covers

    a very wide area and connects all the major cities in India. As such, Railways has

    advantage over its competitors like PGCIL, GAIL, basic cellular services

    operators in terms of the coverage.

    2. Railways have considerable experience in handling the communication networks

    since it has been handling the communication and signal equipment for internal

    use.

    3. RailTel has been established as a separate corporation under the Companies Act.

    As such, it has advantage of operating as a corporation separate from Railways.

    Weaknesses: Though railways have the experience of handling communication network,

    it does not have the prior experience of commercial handling of telecommunications

    network.

    Opportunities: RailTel has a good opportunity in terms of the projected growth in the

    market.

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    Threats:

    1. Technological obsolescence due to newer technologies evolving in OFC

    2. Government Policies may not remain favorable

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    Railway-IT Interface around the Globe

    The study of railway-IT interface in developed and undeveloped countries has great

    implications for the Indian railway industry. The knowledge about use of information

    technology in railway operations around the globe would help us improve our rail

    transportation and would enhance prompt commodity movements. Thus there is a great

    need to enhance and put into effect such information technology, adding that cooperation

    in unifying different national railway systems would be a valuable advance for the

    globalisation and liberalization processes. Three different systems have been studied here

    and they have very interesting applications that could be used in the Indian context.

    South and East Africa

    About the use of information technology in railway operations in South and East Africa,

    the Deputy Managing Director of TRANSNET, says the national railway operator of

    South Africa, SPOORNET, has developed a rail computer network from which all the

    countries of the region were benefiting. The southern railways operate a common rail

    system based on the "Cape gauge". About eleven southern and eastern African countries

    were linked and long-term strategies for those railways are in major flux, due to plans for

    restructuring, commercialisation, and privatisation. The boom in mining in Tanzania and

    Congo, economic growth in Kenya, Uganda and Mozambique, and increased global trade

    through the Indian Ocean have resulted in large volumes of rail-friendly traffic to and

    from inland destinations where road transport was often not viable.

    There are rail strategies aimed at providing reliable, cost-effective means of gaining a

    share of that traffic. Intermodal operation through alliances with road carriers to provide

    door-to-door service is also being pursued. Of late, there has been consensus that

    railways would not survive if they continued to take for granted their previous privileged

    status as national carriers. Diagnosis of the long-term future of the transport industry

    worldwide had indicated a slow but steady decline in the types of commodities, which

    had traditionally sustained railways. Effective responses to this included aggressive cost

    reduction, extending reach to value-added services beyond the railhead, and penetration

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    of growing markets for intermodal higher-value finished goods, with alliances playing a

    key role.

    Thus was proposed the introduction of a computer-network rail tracking technology

    system, in which an expeditor could trace the destination and full information on any

    merchandise until delivery. Such hour-by-hour inspection of commercial containers

    would enable exporters to assure the security of their merchandise and guarantee its

    prompt arrival. Likewise, the network was beneficial for goods transported by ships and

    transferred to rail or road carriers.

    The necessity of creating intermodal systems and the cost pressure behind the trend

    would require more rational rail transportation and transhipment. Intermodal systems

    need electronic media, globalisation of economic rules and information, and the removal

    of customs barriers. Rail transportation had been improved thanks to high technology

    introduced by such companies as Siemens and TSS. Such firms had built integrated

    systems providing solutions for locomotive transport and satellite guiding systems. New

    regulations by States had also promoted the creation and adoption of new technology.

    East Japan Railway Company (JR East)

    The utilization of information technology for innovations in railway operations and

    improvements in customer service has been one of the main driving forces behind the

    establishment of computer systems at JR East. In July 1987, under the direction of the

    company's first president, Mr. Yamashita, the "Office Automation Promotion'' project

    was launched and work for the establishment of a "Integrated Management Information

    System'' was begun. Operation of the three main systems, "Station based Point of Sales

    System'', "Expense Management System'', and "Integrated Railway Operation System''

    started in 1989 - 90.

    The scale of JR East computer systems has increased by leaps and bounds ever since.During the 10 years since its establishment, the company has rapidly developed computer

    systems for business management. With the computer system supporting the

    administration of the company topping the list, computers at present are utilized in

    various sections, including general affairs and accounting, business operations,

    transportation and facilities related areas and related businesses. The large scale of the

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    company's overall computer system becomes apparent when expressed numerically. The

    total system comprises 29 host computers, 16,000 terminals, approximately 70 megasteps

    of software, and approximately 2 terabytes of files.

    To give a brief overall outline of computer systems at JR East, the computers in operation

    at JR East can be categorized by system into the following three groups:

    1. Train operation related systems:

    Systems in this category are employed for the daily operation of trains, and for the

    operation and maintenance of facilities along railway routes. In these systems the

    train operation transmitting operation schedules to the respective sites, as well as

    for the daily management of transport operations, the operation of trains, the

    supervision of operation staff and for other transportation service related tasks. In

    other words, the overall system is constructed with the railway operation schedule

    database at the center of all transportation-planning operations.

    In addition, all data pertaining to the tracks and the facilities along the railway

    routes, including electric power facilities, signals and communication facilities,

    are compiled into a database and used by maintenance personnel for management

    of facilities during daily inspections and repair work. A command system capable

    of such functions as sending out alarms during emergencies and supporting

    recovery work in case of accidents has also been set up, to be used by the

    facilities supervisory personnel who control facilities management operations

    from the centre.

    2. Customer related systems:

    The second category comprises computer systems employed in areas within the

    railway business and related businesses, which involve dealing with customers.

    These systems, in which customer related information is compiled into databases,

    are utilized in carrying out business related operations such as the introduction

    and sale of travel related products and services, introduction of the various

    projects connected with the "View card'', business credit card issued by the

    company, the sale of commuting tickets to business customers, and so on.

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    The system also makes possible the management and calculation of revenues, on

    a per day basis, by adding the total amount of sales proceeds from all the stations

    in JR East area as put together by the Station based POS (Point of Sales) System

    and the total amount of income from the sales of various types of reserved tickets,

    compiled by MARS (Multiple Access Reservation System). It also enables the

    enterprise to settle accounts with other companies on a daily basis and calculate

    the company's net earnings. It is expected that marketing tactics, using the above

    mentioned customer information database, will play an important role in the

    future, as the company pursues its various strategic business policies.

    3. Business operation related systems:

    The last of the three categories comprises systems, which support the planning of

    management strategies and decision-making processes, directly tied to the

    administration of the company. The overall system comprises a management

    related database containing information considered necessary for the management

    of the company, extracted from the two above databases. In addition to providing

    company executives with the information necessary to run the company, the

    system also provides each of the departments in the headquarters and the branch

    offices with the various data necessary for carrying out office business.

    Systems in this category include the executive data management system which

    stores data pertaining to executive meetings, a system for tracking expenditures

    by the various sections of the company, a database capable of constantly

    providing information in areas such as the company's current status of earnings,

    the number of passengers getting on and off trains, and so on. In addition, there is

    also an office based computer network providing offices with e-mail services,

    bulletin boards, as well as the means to reserve meeting rooms and carry out other

    daily tasks.

    To outline a few examples of Systems in Operation, we have the following

    (i) COSMOS (Computerized Safety, Maintenance and Operation Systems of

    Shinkansen) In this system computers are employed to assist in a series of

    Shinkansen related tasks, such as Shinkansen operation planning, operation,

    supervision, management of facilities, and control of electric power systems.

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    The system is used daily to ensure the safety and reliability of Shinkansen

    services.

    (ii) Green Information System

    The system compiles a database from information pertaining to needs and

    opinions expressed by customers, obtained from such sources as stations and

    newspapers. The information is made available at all times, through computer

    terminals at the company headquarters and other locations, and is utilized and

    reflected in improvements made to station facilities, train accommodations,

    and in the way the staff deal with customers, as well as in making

    improvements in the planning of transportation and other services and

    operations.

    (iii) Travel Operations Related System

    The System enables JR East to carry out its travel related business operations

    in the same manner as large travel agencies. The syste