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Product - OneWorld Customer Case Study Slides

Sep 06, 2014

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Page 1: Product - OneWorld Customer Case Study Slides

www.curiousrubik.com

Office:+1 646 459 2754

Page 2: Product - OneWorld Customer Case Study Slides

OneWorld Customers

© NetSuite 2010 2

Page 3: Product - OneWorld Customer Case Study Slides

Overview– Provider of TV broadcast

services

– Based in Quezon City, Philippines and Redwood City, CA

– Replaced custom CRM and ERP system

– Chose NetSuite ERP, CRM, and inventory over Microsoft Great Plains

ChallengesCostly IT maintenance for patchwork of software applications across multiple operating regions

Lacked worldwide visibility into sales effectiveness and inventory levels

Adding new customers, products, promotions, and locations required IT support and resulted in delays

NetSuite BenefitsFlexible, efficient two-tier ERP model with integrated reporting into parent company's SAP instance

Self-service capabilities eliminated dependence on IT

Flexible and reliable CRM, inventory tracking, and accounting across multiple operating regions

ABS-CBN Streamlined Business Using NetSuite Two-Tier ERP model

NetSuite provides the functionality and flexibility we needed, and a single version of the truth, with a reduced initial cost outlay.“ ”

Page 4: Product - OneWorld Customer Case Study Slides

Overview‒ Supplier of specialist

electronic, photonic & imaging products and services

‒ Based in Wokingham Berks, Great Britain

‒ Customer since 2005

‒ Replaced Lotus Notes, Vecta

‒ Using OneWorld, ERP, CRM, Sandbox Environment

Challenges

Business growth hindered by fragmented sales software

Sales teams couldn't access customer information in databases of other operations

Manual lead processing hindered performance

NetSuite Benefits

A single view of sales & customer information across 14 operations

Overall sales team efficiency has increased significantly

Automated processing of website speeds integration with sales pipeline

ACAL Plc Consolidates 14 European Sales Operations with OneWorld

With NetSuite we all work on one system, and that means we can work together as a single team ”“

Page 5: Product - OneWorld Customer Case Study Slides

Overview‒ Business enterprise software

company

‒ Founded in 2002

‒ 225+ employees

‒ Based in Sydney, Australia

‒ Replaced MYOB and spreadsheets

‒ NetSuite OneWorld and Financial Planning

Challenges

Couldn’t handle rapid growth with existing software

Needed to consolidate across subsidiaries, while managing 15,000+ customers

Manual currency conversions increased risk of error

NetSuite OneWorld Benefits

Real-time consolidation across 7 subsidiaries based on sales into 138 countries

Automated multi-currency management

Leveraging integrated budgeting and planning

NetSuite OneWorld Helps Enable 200% Growth at Atlassian Software

No one at Atlassian has to maintain NetSuite... and it has allowed us to build a stable and reliable financial platform to support the company

through its dramatic growth.“

Page 6: Product - OneWorld Customer Case Study Slides

Overview– Online shopping club

– Based in Montreal, Canada

– Replaced QuickBooks and in-house software

– Chose NetSuite OneWorld

ChallengesDisparate systems provided no visibility into profit and cost across global operations

Inventory turnover created significant inventory management challenges

Avoid additional hiring for IT operations and system administration

NetSuite Benefits1,100% growth in sales

8x FTE growth in 12 months

Eliminated order processing delays

Seamless multi-location inventory management

Streamlined process for adding hundreds of new products daily

Beyond The Rack Serves 4 Million Customers with NetSuite OneWorld

Using NetSuite rather than a traditional in-house solution allows us to reduce upfront investment and keep our money focused on growing the business. “ ”

Page 7: Product - OneWorld Customer Case Study Slides

Overview‒ Provides environment-

friendly solutions and materials to companies

‒ Based in Sydney, Australia

‒ NetSuite OneWorld

‒ Chose NetSuite over Sage CRM, MYOB and other applications

ChallengesRapid growth strained existing small business systems

Time consuming deals with multiple third party warehouses and costly manual processes

Poor visibility of third party suppliers made it difficult to track customer orders or resolve dispatch problems

IT systems were inadequate to support eCommerce plans and international growth

NetSuite OneWorld BenefitsSupported 172% growth to a $11.2 million turnover and doubling in daily orders, without adding staff

Saving approximately $200,000 per year in staff time by replacing manual processes with automated tools

100% faster response times in resolving distribution problems

NetSuite Supports Packaging Company's 176% Growth Without Adding New Staff

To grow 176% in 12 months with no slowdown as we did, we needed it (NetSuite), just as we'll need it to grow to 500 or 1000 invoices per day in the future.“ ”

Page 8: Product - OneWorld Customer Case Study Slides

Overview‒ Provider of novelties and

gifts

‒ Based in the London, UK

‒ Customer since 2007

‒ NetSuite OneWorld

‒ Replaced QuickBooks

‒ Chose NetSuite OneWorld over SAP and Exchequer

Challenges

Managing growth across 3 continents

Managing multi-location inventory and supply chain

Needed financial consolidation for vendor and products

NetSuite OneWorld Benefits

Saved £50,000+ over on premise software and servers

Grew from £1.2 to £2.8M since switching to NetSuite

Multi-currency capabilities facilitate financial consolidations

BLUW Saves £50,000 Over On-Premise IT

We operate on three continents and our business is undergoing enormous growth. It would be impossible to predict future systems and infrastructure requirements for our business. With NetSuite OneWorld, we don't have to.”

Page 9: Product - OneWorld Customer Case Study Slides

Overview‒ Provider of robots and

robotic solutions manufacturer

‒ Based in Pittsburg, PA

‒ Uses NetSuite OneWorld

‒ Replaced QuickBooks, spreadsheets

ChallengesRequired substantial savings to fund plans of a global production network by putting audible financial controls

Financials had to support two subsidiaries and sales teams to more than a dozen countries

Needed to automate purchasing and production planning yet keep costs low

NetSuite OneWorld BenefitsSaving $150,000 yearly over the cost of comparable on-premise system

Company has grown five-fold in past year without adding any IT staff as well as saving man-hours

Attracted new investment

NetSuite Helps Consumer Robotics Startup Save $150K Yearly and Manage Global High Tech Manufacturing

We started with 5 seats of NetSuite, and a year later we have 25 seats. And the best part is that we pay as we go, and the future is unlimited, both for ourselves and for NetSuite.”“

Page 10: Product - OneWorld Customer Case Study Slides

Overview‒ Sales effectiveness

software and services

‒ Customer since 2011

‒ Based in Pleasanton, CA

‒ Switched from nearly 14 disparate applications, including MS Dynamics GP, Marketo and Neocase

‒ Using OneWorld, OpenAir PSA, CRM

Challenges

Patchwork of nearly 14 disparate applications

Business performance and visibility was hindered by lack of real-time actionable data

Merger & acquisition impaired by lack of standardized process in on-boarding new business entities

NetSuite Benefits

Real-time management & global financial consolidation of 7 subsidiaries

Multi-currency transactions in nearly 140 countries

Real-time business metrics with drill-down into customer, financial and opportunity detail

OpenAir PSA streamlines project management and resource utilization for 100+ consultants & integrators

CallidusCloud Upgrades Its Global Business Operations to NetSuite

For the first time, we have a complete 360-degree view of our customers and our business. NetSuite is our system of record and it's fantastic.“ ”

Page 11: Product - OneWorld Customer Case Study Slides

Overview‒ Dental implant care

provider

‒ Based in Greenwood Village, CO

‒ Customer since 2010

‒ Switched from Microsoft Dynamics GP

‒ Using OneWorld

Challenges

Complex subsidiary structure of over 120 entities

Poor multi-subsidiary support requiring more than 90 charts of accounts

92 separate instances of Microsoft Dynamics GP made growth for ClearChoice Management not feasible.

NetSuite Benefits

Consolidated 92 separate instances of Microsoft Dynamics GP on OneWorld

Multi-subsidiary OneWorld solution implemented in just three months

Reduced financial closing time by 80%

ClearChoice Management Consolidates Over 120 Subsidiaries on NetSuite OneWorld

NetSuite OneWorld gives us the power we need to run our large and growing business, increase our labor efficiencies, and simplify our processes.”“

Page 12: Product - OneWorld Customer Case Study Slides

Overview‒ Interconnection and

Colocation solutions, Telecom

‒ Based in Denver, CO

‒ Customer since 2011

‒ 100+ Users

‒ Switched from disparate small-business applications

‒ Using OneWorld

Challenges

Move all information into one single database

Provide staff with remote access to the system

A solution requiring little on-going on-site maintenance or management

NetSuite Benefits

Integrated all data into one database, and the company’s information secured by automatic back up

Enabled remote, real-time access into the system for all staff

Requires minimal on-site IT infrastructure and management

Cologix Streamlines Business with Netsuite

NetSuite's SuiteCloud solution, from CRM to ERP and the custom developed Network Inventory Management system, affords us a single version of the truth

and a 360 degree view of our entire business”“

Page 13: Product - OneWorld Customer Case Study Slides

Overview‒ Talent Management

Software

‒ Customer since 2009

‒ Based in Santa Monica, CA

‒ Switched from QuickBooks & home-grown application

‒ Using OneWorld & OpenAir

Challenges

Limited business software to support international launch

Complex customer contracts & revenue recognition requirements slowed financial reporting & hindered growth

Customer-focused marketing & promotions are hindered by lack of customer analysis tools

NetSuite Benefits

Double-digit growth without adding IT staff for finance

Automating billing processes & multi-currency conversions helped reduce staff time spent by 60%

7 different currencies automatically converted & consolidated into U.S. dollars with OneWorld

Talent Management Firm Streamline Financials for Continued Growth After IPO

NetSuite's financial reporting, compliance workflows, and other functions helped us save months of staff time during our IPO process, and they continue to help us

save time and money in our day-to-day financial and compliance reporting.“

Page 14: Product - OneWorld Customer Case Study Slides

Overview‒ Business back office

outsourcing for charter schools

‒ Based in Emeryville, CA

‒ Customer since 2007

‒ Using OneWorld

Challenges

Maintain double-digit growth rate

Tightening budgets and growing compliance demands

Wanted solution that would scale to handle dozens of charter schools

NetSuite Benefits

Deliver greater functionality to school-clients at less than 50% of the cost of outsourced IT service

Real-time reporting capabilities tracking complex, constantly changing charter school compliance rulings

NetSuite economies of scale let EdTec offer 30 schools knowledgebase with more than 600 tutorials on a multitude of subjects

NetSuite Helps Charter School Services Provider Cut Client IT Costs in Half

With a single instance of NetSuite, we're running 30 schools as if they were business subsidiaries.”“

Page 15: Product - OneWorld Customer Case Study Slides

Overview‒ Manufacturer of

gastroenterology devices

‒ Founded in 2008

‒ 90 employees

‒ Based in Alpharetta, GA

‒ Replaced Quickbooks

‒ NetSuite ERP, CRM, Advanced Inventory and eCommerce

Challenges

Inadequate functionality to handle growth

Zero inventory and manufacturing controls

Complex supply chain: China, Korea, EU, USA

NetSuite Benefits

Fully implemented in two months

NetSuite webstore delivers 15% of revenue

Configured Case Management for FDA compliance

Reduced 4 FTE IT staff and $8K per user license vs. on-premise solution

300% Annual Growth and FDA Compliance with NetSuite

NetSuite is the only Cloud based solution that was built from the ground up. Salesforce.com, Great Plains and SAP BBD are all patch-up solutions.“ ”

Page 16: Product - OneWorld Customer Case Study Slides

Overview– Provider of clean energy

– Based in Melbourne, Australia

– Chose NetSuite OneWorld over Microsoft Dynamics

– Replaced MYOB and SugarCRM

ChallengesWanted to leverage the growing clean-energy market

Fragmented software applications

Customer questions on complex configuration or installation issues often required hour-long phone calls

NetSuite BenefitsSaved $200,000 over buying on-premise software and servers, and is now doubling revenues yearly

Average order-to-cash time has decreased by 33%

Website price updates now happen instantaneously

Customer self-service enables sales to come in daily without requiring any employee contact, while reducing hour long service calls to 20 minutes.

Energy Matters Slashes Order to Cash 33% Using NetSuite OneWorld

NetSuite has enabled us to grow at a rate faster than we expected, from 20 people to more than 100 in just a few years. “ ”

Page 17: Product - OneWorld Customer Case Study Slides

Overview– Full-service marketing

agency (clients include Nationwide Insurance, Coca-Cola, Chick-fil-A, UPS & Cisco Systems)

– Based in Columbus, OH

– Switched from Salesforce.com, Harris Enterprise Agency Suite (EAS), Atlassian JIRA

– Using OpenAir, PSA, OneWorld, Advanced Billing, Revenue Recognition, SFA

ChallengesManaging & reconciling information across standalone project management, SFA, billing, financials, time & expense reporting, and related systems

Standardization and centralization of three separate agencies on a single system

Problematic use of Citrix VPN to access certain data cause delays and impact productivity

NetSuite BenefitsProductivity and decision-making improved with 6x faster access to information and report generation

Reconciliation of financials and project services data in a single integrated system

Anywhere, anytime web access promotes collaboration across distributed office environments

Digital and Social Marketing Agency Gets Disruptively Creative with NetSuite

NetSuite is the ideal solution to standardize our various processes and enables outstanding visibility and execution across the business.“ ”

Page 18: Product - OneWorld Customer Case Study Slides

Overview‒ Library solutions provider

‒ Founded in 1998

‒ Based in Duluth, GA

‒ Replaced Sage SalesLogix, Goldmine, ACT!, Mas90, DynaLink

‒ NetSuite OneWorld

ChallengesTrying to grow a complex business selling specialized hardware and software to libraries and colleges, but had trouble keeping up with orders

Manual processes slowed responses to price changes resulting to inaccuracies

Non-integrated solutions made it difficult for management to assess business performance

NetSuite OneWorld BenefitsSaves more than $100,000 yearly

Reduced time for processing estimates and orders by 75%

Improved customer relationship

40% reduction of customer-reseller administration

NetSuite Helps Education Systems Distributor Save $100,000 Yearly While Maintaining High Growth

NetSuite has given us an out-of-the-box product that lets us aggregate all data on a single platform, which gives us the flexibility to customize it pretty much any way we want.“ ”

Page 19: Product - OneWorld Customer Case Study Slides

Overview‒ Cosmetics Packaging and

Design

‒ Based in the Netherlands

‒ Customer since 2005

‒ Replaced Microsoft Word and Excel

‒ Uses OneWorld, Advanced Inventory, Site Builder, ERP, CRM SFA

Challenges

Company growth supported by an easy-to-install IT system with worldwide access & corporate transparency

Managing network operating in 25+ countries, multiple currencies & languages, with subsidiary relationships

Expertise to maintain & update website. Replace inefficient manual data entry in Word & Excel

NetSuite Benefits

Accurate account of operations: sales coordination, supplier control, consolidated accounting & reporting, quality control, delivery and payment

Successful management of international currencies and time zones

50% year-on-year growth

Fasten Grows 50% Year-on-Year Thanks to Cloud-Based Software Suite

We've evaluated the competition and came to the conclusion that NetSuite is leagues ahead in terms of functionality, ease of use and price.”“

Page 20: Product - OneWorld Customer Case Study Slides

Overview‒ Fresh produce provider

‒ Based in Sydney, Australia

‒ NetSuite OneWorld

‒ Replaced DOS-based financial system and MS Excel spreadsheets

ChallengesPrevious systems provided limited visibility and financial information had to be retrieved from multiple sources

High level of manual processing

Inefficient paper-based inventory

Time-consuming work processes

NetSuite OneWorld BenefitsNow, with the ability to manage higher stock volumes resulting to significant growth and major expansion in the past 3 years

Saving man-hours with complete, real-time visibility of warehouse inventory and improved on-time delivery of goods

With NetSuite’s cloud-based system, FPG has opened several new sites without delays

Australia's Largest Fresh Produce Provider Gains Significant Market Advantage with NetSuite OneWorld

NetSuite has paid for itself many times over by giving Fresh Produce Group significant market advantage. Cost, ease of use and simple customisation make it the

best ERP choice for us right now.“

Page 21: Product - OneWorld Customer Case Study Slides

Overview‒ Swim wear and

swimming gear distributor

‒ Based in the United States (HQ) and Bulgaria

‒ NetSuite OneWorld

‒ Replaced Sage Acpacc

ChallengesNon-integrated software made it difficult for Finis to take advantage of the growth opportunities

Limited visibility to available inventory prevented sales reps to make on-site/pool-side sale

Company growth plans prevented by poor business solution infrastructure

NetSuite OneWorld BenefitsNow saving $20,000 yearly over cost and $140,000 in FTE salaries due to increased efficiencies

Growth rate from 20% and up while warehouse efficiency increased by 20%

OneWorld’s multi-currency and multi-tariff functions helped produce financial reports for its Bulgarian subsidiary

NetSuite OneWorld Helps Swimwear Innovator Lap Larger Competitors to Accelerate Growth

With NetSuite, our sales reps can track inventory in real time and make instant sales at pool-side or during customer store visits—something that many of our

competitors are not able to do.“

Page 22: Product - OneWorld Customer Case Study Slides

ChallengesInefficient, error-prone manual processes with spreadsheets incapable of supporting their growth plans

Delays and errors from lack of integration between web storefront and back-office operations

Limited visibility into inventory, sales and B2B customers made business planning and growth difficult

NetSuite BenefitsVisibility and automation across finance, order and inventory management, CRM and purchasing

Capture transactional data from 30+ retail locations worldwide and B2B/B2C sales over its web storefront

Saves 100hrs/week by consolidating multiple recipients from a single corporate gift order into a single line

Garrett Popcorn Shops Heats Up Its Business Growth with NetSuite

With NetSuite, multiple lines of business are integrated into a single platform and that provides visibility for management, finance and our inventory team.“ ”

Overview– Food and hospitality

(gourmet popcorn)

– Based in Chicago, IL

– Customer since 2006

– Switched from Spreadsheets

– Using NetSuite Financials, OneWorld, CRM, Inventory Management, Order Management, Purchasing

Page 23: Product - OneWorld Customer Case Study Slides

Overview– Provider of online

publishing services

– 30 million readers per month

– Based in New York, NY

– Replaced QuickBooks and Excel with NetSuite OneWorld

ChallengesOperational inefficiencies hindered growth

Difficulty optimizing complex, multi-dimensional advertising contracts using QuickBooks

Lack of consolidated financial information

Inefficient revenue recognition and limited business visibility

NetSuite BenefitsDeployed NetSuite OneWorld in 60 days

Integrated accounts payable and receivable processes cut bookkeeping costs by 20%

Role based dashboards give up-to-the minute views of order performance, receivables and expenses

NetSuite OneWorld Reduced Gawker Media’s Bookkeeping Costs by 20%

Our processes are integrated and automatic, and our analysis is based on dependable, up-to-the-minute information. “ ”

Page 24: Product - OneWorld Customer Case Study Slides

Overview– Aircraft operating leasing

business

– Based in Sydney, Australia

– Customer since 2007

– Switched from outsourcing, manual systems

– Using OneWorld

ChallengesOutsourced accounting couldn’t keep up with their growth

Complexity of accounting for airplane rentals, debt schedules with global currencies and tax laws

NetSuite BenefitsGrown from 11 to 48 rental aircraft

Greatly accelerated monthly period-end close to 10 business days

Web-based cloud computing architecture eliminates need for investing in on-premise resources and staff

Aviation Rental Company Adds 37 Aircraft After Moving to NetSuite

We have transactions in Euros, British pounds, and Australian dollars and NetSuite copes with the re-translation of these back into our

functional currency of US dollars.“

Page 25: Product - OneWorld Customer Case Study Slides

Overview‒ Provider of transportation

technology

‒ Based in St. Paul, MN

‒ Customer since 2008

‒ NetSuite OneWorld

‒ Switched from SAP

‒ Running NetSuite in 2 months

‒ Deployed NetSuite across inventory, ERP, and CRM

Challenges

Needed scalable ERP system after 3M spinoff

Unable to perform financial or sales analysis

Growth limited by lack of visibility into new sales opportunities

NetSuite OneWorld Benefits

NetSuite provides a scalable, cost effective ERP system that allows GTT to continue rapid growth

Even with 3 subsidiaries, GTT gets detailed, weekly financial and sales reports

Dashboards provide instant inventory, backlog and pipeline visibility

GTT Running on NetSuite OneWorld with 2,000+ Customers in Just 60 Days

In 60 days we had a complete, scalable ERP infrastructure, thanks to NetSuite, and we're now growing at a good pace.”“

Page 26: Product - OneWorld Customer Case Study Slides

Overview‒ Activity image capture

coompany

‒ Based in San Mateo, CA

‒ Switched from Quickbooks, Salesforce.com, SaaS-based eCommerce platform

‒ Running NetSuite OneWorld

ChallengesCombination of outsourcing and fragmented in-house business software prevented GoPro from taking full advantage of a fast-growing market opportunity

Inability of business software to handle multiple sales/distribution channels had slowed order processing 

Lack of integration between accounting and customer records caused delays in tracking receivables 

NetSuite OneWorld BenefitsGrown revenue by 300% year-over-year

The company is saving approx. $360,000 yearly

Faster workflow, increased productivity and saved man-hours

NetSuite Helps Manufacturer Grow 300% While Expanding Market and Attracting Strategic Investors

Not only does NetSuite support our business growth, but it also benefits our investor and strategic partner relations, with its support for financial transparency, information

accuracy, and regulatory compliance. ”“

Page 27: Product - OneWorld Customer Case Study Slides

ChallengesFlexibility to adapt to new demands of omni-channel shoppers and optimize its global supply chain

Cost and difficulty in maintaining dozens of point-to-point integrations that couldn’t support business transparency

High costs for IT resources and delays from mainframe applications and 60-server data center

NetSuite BenefitsAccelerated business transformation from mail-order catalog company to multi-channel retailer

Visibility into salesorders across channels, inventory and customer information

Fulfil orders with same-day shipping compared to once-a-day batch processing

Hanover Direct Transforms Its Business to Modern Multi-Channel Retailer

NetSuite enables us to literally guide the business in real time.“ ”

Overview– Has a portfolio of home

fashions, apparel and gift brands

– Based in New Jersey

– Customer since 2011

– Switched from Infor/Lawson ERP for financials, legacy mainframe ERP for inventory and order management, homegrown legacy CRM

– Using OneWorld, NetSuite Manufacturing, Financials, Inventory Management, Order Management, CRM

Page 28: Product - OneWorld Customer Case Study Slides

Overview‒ Supplier of metalworking

machinery and lifecycle services to manufacturers

‒ Based in Melbourne, Australia

‒ Replaced Sage Pastel Evolution, SalesLogix, ServiceCEO, Vertical Solutions, Briefcase, Crystal Reports, Excel

‒ Using OneWorld, Inventory Management, Order Management, CRM, SuiteCommerce

Challenges

Patchwork of more than a half-dozen on-premise applications made managing the business difficult

Delays in reporting and business execution, and loss of productivity with double data-entry

Continued struggle with a third party service application

NetSuite OneWorld Benefits

Access to rich reporting with summary-to-detail drill-down on a departmental, regional & line of business basis

Single customer view with process workflow, billing automation, visual scheduling, project costing and support for smartphones and tablets

Mobile billing capabilities with electronic signature capture enables 85% of invoicing to be done in the field

Eliminate 'Data Management Nightmare' to Engineer Business Innovation

NetSuite has really helped us to increase the utilization and efficiency of our engineers as they now have the ability to know where all resources

are at any given time, and who has capacity for further work. ”“

Page 29: Product - OneWorld Customer Case Study Slides

Overview– Provider of security

services

– Founded in 1999

– Based in Beijing, China

– Serving 11 cities in Asia

– NetSuite OneWorld replaced QuickBooks and Excel

ChallengesGlobal operations across China, India and SE Asia needed sophisticated enterprise wide solution

On-premise system had no CRM capabilities, poor data flow and reporting resulting in human error

Previous solutions offered minimal marketing opportunities

NetSuite OneWorld BenefitsNetSuite provides easy, fast, and accurate tailoring of local tax and VAT rates in each operating region

Sales Proposal process cut by 50%

Expanded limited accounting staff into full international financial group using OneWorld

Integrated marketing campaign, and improved customer analysis

NetSuite Cloud Improved ICD’s Sales Efficiency 50%

Going through SOX compliance with NetSuite has been easy, inexpensive, and fast. “ ”

Page 30: Product - OneWorld Customer Case Study Slides

Overview‒ Agriculture (sugar

production at five mills in Mexico)

‒ Based in Monterrey, Mexico

‒ Customer since 2008

‒ Switched from Custom-built legacy applications, Aspel, CONTPAQ, Microsoft SQL Server, Microsoft Access and Excel

‒ Using OneWorld

‒ Partnered with Netsoft

Challenges

No standardization across processes & information

Lacked visibility into inventory management and other core processes, forcing guesswork decisions

Time consuming data re-entry

NetSuite Benefits

Automated sales orders, procurement, multi-location inventory management, order management & fulfilment, and customer management in 1 integrated solution

Real-time visibility into sugar stock across all five mills

Management control over subsidiary sugars mills and multi-currency transactions in Mexican pesos, U.S. dollar & Euros with OneWorld

Ingenios Santos Realizes Sweet Business Success with NetSuite

NetSuite has given us a world-class solution with minimal initial investment . . . A cloud solution has many advantages over an on-premise solution,

and there is not a better solution in the cloud than NetSuite.”“

Page 31: Product - OneWorld Customer Case Study Slides

Overview– Provider of IT services

– Based in London, UK

– NetSuite OneWorld

– Replaced Salesforce.com, Maximiser, Goldmine, Sage

ChallengesMultiple business units couldn't share sales and other data, hindering company growth

Manual invoicing was slow, error-prone

Inability to track sales leads

NetSuite Benefits60 users across UK; 100 employee users in California access NetSuite easily via browsers and dashboards

Company sales have increased by 100%

Company is saving 33% of administrative time over previous system

Better visibility into customer data

Innovise Grows Sales by 100% With NetSuite OneWorld

Using OneWorld stopped duplication of effort and improved financial accuracy by eliminating the errors inherent with manual processing. “ ”

Page 32: Product - OneWorld Customer Case Study Slides

Overview‒ Designs, manufactures

and markets clear dental aligners

‒ Based in Sydney, Australia

‒ Customer since 2009

‒ Switched from Intuit Quickbooks

‒ Using OneWorld

Challenges

Limited accounting software for a complex volume discount structure

Software limitations hindered global market progress

Handling multiple subsidiaries with multi-currency conversions

NetSuite Benefits

Multi-currency and multi-subsidiary support produce consolidated financial statements in 4 seconds, from 5 hours previously

Automation has cut weekly invoicing time from 30 hours to 8 hours

30% growth in three years, while only adding one employee for finance

NetSuite helps Invisalign Australia automate processes and is Saving About $250K Yearly

Without NetSuite, we wouldn't be able to grow at this pace.”“

Page 33: Product - OneWorld Customer Case Study Slides

Overview‒ Manufacturer of RFIDs

‒ Based in Burlington, Ontario

‒ NetSuite replaced QuickBooks, Sage Pastel, in-house applications

‒ Deployed NetSuite OneWorld

ChallengesNeeded to streamline logistics and administration costs to succeed with corporate re-structuring

Encumbered by numerous market initiatives and disparate IT applications in headquarters and remote subsidiaries

Delayed workflow and financial analysis

Lack of accurate production forecasting

NetSuite OneWorld BenefitsIPICO trimmed in excess of $300k in annual admin costs

Accurate production planning has helped reduce shipping costs by 5 to10% and better inventory forecasting helped reduce purchasing cost by 10%

Multi-subsidiary closing reduced from 30 to 5 days

Global Manufacturer Restructures, Streamlines And Thrives with NetSuite OneWorld

We had a logistics nightmare, and our disconnected business software wasn't helping. NetSuite now links our logistics planning with financials, and lets us access all our

business information from anywhere in the world. ”“

Page 34: Product - OneWorld Customer Case Study Slides

Overview‒ Grocery (produce

displays of fruits and vegetables)

‒ Based in Mexico City, Mexico

‒ NetSuite OneWorld

‒ Replaced SAP, Microsoft Dynamics GP, and Salesforce.com

ChallengesImpaired business efficiency and growth potential due to patchwork of disparate applications

Lack of integration between previous website and back-office systems required time-consuming manual updates to inventory, prices, and products

Struggled with high IT overhead and on-premise systems

NetSuite OneWorld BenefitsFast-growing manufacturer of grocery store produce displays with 28% annual revenue growth in sales to new customers

Enjoys multilingual, multi-location, and multi-currency capabilities

Accurate, real-time inventory data on website grows business

JM Villegas Expands Its Global Sales and Business Operations with NetSuite

With NetSuite, we have more time to dedicate to growing our business instead of creating or developing new code. Having ERP, CRM and ecommerce in a single system

with access from anywhere has improved every aspect of operations.“

Page 35: Product - OneWorld Customer Case Study Slides

Overview– Manila-based fast food

company

– $800m revenue

– 32,000 employees

– 1,800 stores

– Strategic emphasis on rapid global expansion

– Oracle Financials at corporate

Challenges

Robust growth potential threatened by fragmented, unreliable financial information

Aggressive expansion goals made consolidated financials essential

Too lengthy and costly to deploy Oracle worldwide

NetSuite OneWorld Benefits

Completed rollout to 10 stores in Vietnam took two months

265 stores subsequently rolled out in China

Automating reporting, and enforce governance

Real-time visibility across territories

Standardizing ERP at a Fraction of the Time and Cost of Oracle

NetSuite OneWorld gives us a way to deliver a standard platform across the organization in a timeframe and at a cost that supports our continued growth

and development.“

Page 36: Product - OneWorld Customer Case Study Slides

Overview– Global education

company

– Based in Singapore

– $2B+ annual revenue

– 40,000 employees

– 3,700 locations worldwide

– NetSuite OneWorld and SuiteCloud customization

– Replaced on premise ERP system

ChallengesNeeded a solution that could be rapidly deployed and scaled to existing and new subsidiaries

The cost of implementing an on-premise ERP solution for subsidiaries and new acquisitions would be cost prohibitive

Needed flexibility and transparency into ERP, financial management, reporting and analysis in the company's subsidiaries

NetSuite BenefitsFour month rollout to 6 subsidiaries

Reduced ongoing systems costs by 70%

Real-time consolidated view of performance across subsidiaries

Knowledge Universe Gained Agility and Reduced Costs With NetSuite OneWorld

We chose NetSuite OneWorld for its multi-entity consolidation functionality combined with the capability to tailor the system to meet the unique business

requirements of each individual subsidiary. “

Page 37: Product - OneWorld Customer Case Study Slides

Overview‒ Develop, market and

distribute a variety of consumer products

‒ Based in Greenwood Village, CO

‒ Customer since 2009

‒ Replaced QuickBooks, manual processes

‒ Using OneWorld, Advanced Financials, ERP, CRM SFA

Challenges

Sudden, rapid growth for newly released product

Slow, unreliable IT resources

Upgrade manual order processing, inventory management, and other processes

NetSuite Benefits

500% growth while adding only 3 extra staff

Time-per-order is cut from 10-minutes to an average of just less than 2-minutes

Automated inventory management eliminates risk of shipping mistakes.

NetSuite Helps Business Incubator Manage Success

We couldn't be handling this volume of business without NetSuite. We'd need an army of extra staff, and even then it wouldn't work because of the inefficiencies and inaccuracies of spreadsheets and manual processes.”“

Page 38: Product - OneWorld Customer Case Study Slides

Overview– Leader in the design,

promotion, marketing and distribution of licensed die-cast race cars

– Based in Concord, N.C.

– Customer since 2005

– Replaced IBM AS/400 ERP

– Uses OneWorld; Oz Development OzLINK; SPS Commerce

ChallengesLegacy green-screen IBM AS/400 ERP systems forced business users to rely on IT for basic business information.

Delays and poor visibility into sales, customer, inventory & supplier data undermined business efficiency & growth potential.

Lionel incurred unnecessary costs in outsourcing its distribution and fulfilment functions to a third-party logistics provider.

NetSuite BenefitsNetSuite OneWorld enables fast, seamless financial consolidation and reporting between the Lionel parent and NASCAR subsidiary.

Upgraded from a legacy IBM AS/400

Financial and operational managers no longer need to rely on IT for data access and business reporting.

Orders increased 118% in direct-to-consumer model railroad sales between 2012–13 while inventory costs were reduced.

Lionel Goes Full Steam Ahead with NetSuite

The feature-rich self-service reporting capabilities of NetSuite have empowered our business users to do their own analysis, and that’s improved our efficiency and effectiveness“ ”

Page 39: Product - OneWorld Customer Case Study Slides

Overview‒ Women's apparel brand

‒ Based in New York, NY

‒ Customer since 2006

‒ Replaced QuickBooks, osCommerce

‒ Using OneWorld, SuiteCommerce, ERP, Inventory Management, Order Management

Challenges

Keeping up with growing volume of transactions & SKUs

Lack of real-time data and visibility from standalone financials, inventory and ecommerce

Lilla P needed an integrated business management solution to realize their growth potential

NetSuite Benefits

Quadrupled revenue on SuiteCommerce since 2007, with 2x revenue growth as Lilla P refined its retail webstore

Robust website functionality with out of stock notifications, image zooming, one-page checkout & "click to select" to change product colors without page reload

Improved efficiency in inventory control, order management and financials

Lilla P Finds a Perfect Fit with SuiteCommerce

NetSuite has definitely allowed us to scale our business very seamlessly while improving productivity and avoiding unnecessary costs for servers

and on-premise software.”“

Page 40: Product - OneWorld Customer Case Study Slides

Overview‒ A subsidiary of New York-

based NBTY, manufacturer of 22,000 nutritional products

‒ Based in Beijing, China

‒ Customer since 2008

‒ Replaced Sage Accpac

‒ Using OneWorld, SuiteCommerce, Sandbox Environment, Advanced Inventory, Advanced Financials, CRM+

Challenges

System used at the subsidiary level was too time-consuming and inflexible to support explosive growth

Their HQ’s on-premise ERP expansion system requires extensive networking & localization

Sage financial reporting was slow & cumbersome with custom reports requiring engagement with consultants

NetSuite Benefits

Two-tier ERP deployment provides U.S. corp. parent with real-time web-based visibility into subsidiary performance

Avoids cost of at least 3 FTE at the subsidiary level for accounting & IT that would run a competing system

Streamlines inventory management, warehousing and distribution of over 200 SKUs

100% a year growth in a two-tier model for global consolidation and visibility

NetSuite is a very good system that beats everything we compared it to and it makes the globe small. Our parent company is in New York and we're in China,

and they get instant, real-time visibility into our performance.”“

Page 41: Product - OneWorld Customer Case Study Slides

Overview‒ Content, collaboration and

information sharing solutions for the public sector and regulated industries

‒ Customer since 2011

‒ HQ based in Sydney, Australia

‒ Switched from MYOB in Asia Pacific, Sage in United Kingdom and Excel spreadsheets

‒ Using OneWorld

Challenges

Global financial transparency limited by different accounting systems used in all worldwide offices

On-premise solution in UK provided limited visibility and access for Australian head office

Finance team wasted time on data retrieval and compilation, rather than adding analysis and insights

NetSuite Benefits

Complete global visibility across 7 subsidiaries, with real-time financial reporting and consolidation

Monthly financial close accelerated 3x and reporting cycles reduced from 15 to 5 days

OneWorld multi-currency conversion capabilities automate transactions across multiple countries

Objective Corporation Transforms Global Finance Operations with OneWorld

NetSuite OneWorld not only meets our current needs, but gives us the scalability to seamlessly add products and solutions as required in the future. “ ”

Page 42: Product - OneWorld Customer Case Study Slides

Overview– Consumer electronics

(devices and software to stream movies, music and games to TVs)

– Based in Saratoga, Calif.

– Customer since 2011

– Replaced QuickBooks

– Solutions: NetSuite Financials, Advanced Inventory, OneWorld

ChallengesQuickBooks couldn’t scale to high transaction volumes as Roku experienced sensational business growth, selling more than 5 million devices since 2008.

Lack of visibility and control in previous environment for timely reporting, inventory controls, sales visibility or pricing optimization.

NetSuite BenefitsIncreased revenue 15% since going live on NetSuite in 2012.

Automated order management of 85% of Roku’s revenue, saving countless hours of manual work previously required.

Scalability to handle more than 3 million unit orders since Roku went live with NetSuite, including large order spikes during the holiday season.

Monthly financial close time reduced by 500%, without adding personnel in finance, order management or IT

 Roku Gains Agility for Sensational Growth in Highly Competitive Streaming Entertainment Industry

NetSuite has really allowed us to focus on delivering products and services and not having to worry about the IT side of things. We’re able to scale the business very quickly.“ ”

Page 43: Product - OneWorld Customer Case Study Slides

Overview– E-tailer of rugged and

distinctive leather bags, luggage, wallets, accessories

– Based in San Antonio, TX

– Using NetSuite OneWorld, SuiteCommerce, Inventory Management, Financials, CRM, Warehousing / Distribution, Marketing

– Switched from QuickBooks, Excel, Salesforce.com, homegrown ecommerce website

ChallengesDifficult to manage webstore disconnected from back-office inventory, financials and customer records

Lack cross-departmental visibility of KPIs

Excessive time spent on manual data entry

NetSuite Benefits50% revenue growth since implementing NetSuite

Manage 5 subsidiaries supporting multi-currency transactions and local tax compliance with NetSuite OneWorld

100% e-tail business with full integration between webstore, back-office inventory, financials and CRM

Save on 2 employees doing inventory forecasting

Real-time visibility on critical business metrics

Leather Goods E-Tailer Saddles Up with NetSuite

We've become much more empowered with NetSuite and have much better control over the business. Because of the functionality inherent in NetSuite,

we're able to do things we could never have done before.“

Page 44: Product - OneWorld Customer Case Study Slides

Overview‒ Producer of digital signage

‒ Founded in 1987

‒ Based in Exton, PA

‒ NetSuite OneWorld replaced QuickBooks, Sage MAS 50 and 200

‒ Running NetSuite across ERP, Inventory, CRM and eCommerce

Challenges

Needed to improve operational efficiency to maintain competitive position

Wanted to continue its global expansion into India and other countries

Needed to improve website sales efficiency

NetSuite OneWorld Benefits

Month-end closing takes five days instead of three weeks

Budgeting with real-time data from 11 subsidiaries and 9 holding companies around the world

Web-based product sales processes are integrated with accounting, inventory and other processes

NetSuite Helps Manage 11 Subsidiaries With Real-Time Data

NetSuite helped us combine multi-company, country, language, and currency silos into one data center, and now lets us view all this information globally or locally.”“

Page 45: Product - OneWorld Customer Case Study Slides

Overview‒ Education (music

instruction for youngsters and adults)

‒ Based in Burr Ridge, IL

‒ Customer since 2009

‒ 110 Subsidiaries

‒ Switched from Salesforce.com, QuickBooks, Excel

‒ Using OneWorld

Challenges

Struggle with reporting, manual spread sheets and poor forecasting capabilities

A completely integrated end-to-end platform that didn’t require users to log in to multiple systems

Difficulty in reconciling data between NetSuite backend and Salesforce.com CRM system

NetSuite Benefits

Rapid growth to 105+ locations in 4 countries, adding 28 schools in 2012 and 34 schools in 2013

Improved productivity of 300+ users accessing a single, consolidated data set

$100K annual savings in licensing and IT costs with a unified CRM and back-office application

School of Rock Strikes a Powerful Chord with NetSuite

There’s no way we could have added 35 schools in 2012 without NetSuite.”“

Page 46: Product - OneWorld Customer Case Study Slides

Overview– Worlds Largest Carpet

Manufacturer and a Leading Floorcovering Provider.

– Based in Dalton, Ga.

– Customer since 2006

– Launched its 210,000-sq-ft manufacturing plant in Nantong, China with NetSuite

– Uses NetSuite, OneWorld, NetSuite Manufacturing, Advanced Inventory

ChallengesNeeded an ERP solution that could scale across a complex global environment with a lean IT footprint, low capital expense and swift deployment.

Wanted a solution that supported the Mandarin language and multi-currency conversion and featured manufacturing capabilities.

Reduce the time required to deliver product to Asian markets by several weeks from their China-plant.

NetSuite BenefitsVisibility and control over their 10 international subsidiaries.

Seamlessly transact in the Chinese renminbi and Australian dollar

Extend the solution for use by Mandarin speakers across the manufacturing plant

World’s Largest Carpet Manufacturer Launches New China Factory with Two-Tier ERP

Because NetSuite is in the cloud, we can enter new markets faster. We’re very confident NetSuite will seamlessly support our growth outside North America.“ ”

Page 47: Product - OneWorld Customer Case Study Slides

Overview‒ Recreation, Hospitality

‒ Based in Twin Bridges, CA

‒ In business since 1996

‒ Customer since 2010

‒ Switched from JD Edwards

‒ Using OneWorld

Challenges

Replace its JD Edwards business software without any IT support

Seasonal nature of business requires versatility and a software that's not difficult to learn and understand

NetSuite Benefits

$70,000 yearly savings over cost of comparable server-based software and maintenance

Evaluation and implementation of a full ERP system in just 60 days

Takes only 45 minutes to train a new manager and 1.5 days for regular season staff.

NetSuite Helps Ski Resort Cut Costs, Launch ERP Software in 90 Days

We had just 90 days to select a completely new ERP infrastructure get it running. NetSuite was the only vendor that could comfortably deal with that timeframe.”“

Page 48: Product - OneWorld Customer Case Study Slides

Overview‒ Marine Science; Marine

mammal consultancy

‒ Based in St Andrews, UK

‒ Customer since 2010

‒ Switched from Sage Line 100

‒ Using OneWorld and OpenAir

Challenges

Using an accounting system that could not support a global growth ambition

The company was looking for a multi-company, multi-currency cloud based scalable solution

The company wanted to leverage on a standardized CRM system with rapid consolidation at month end

NetSuite Benefits

Support seven additional companies without increasing the company’s headcount

NetSuite has allowed us to shorten reporting timescales from 10 to 6 working days

Significant increase in productivity due to NetSuite’s anywhere, anytime access

NetSuite helps growing marine mammal consultancy with global growth ambitions

The investment in NetSuite has enabled us to avoid hiring additional new staff, improve our financial close and increase our overall customer service level.”“

Page 49: Product - OneWorld Customer Case Study Slides

Overview‒ Developer and marketer

of network, application, and storage management software

‒ 249+ Employees

‒ Founded in 1998

‒ Based in Richmond, VA

‒ Replaced QuickBooks

‒ Running NetSuite OneWorld integrated with Salesforce.com

Challenges

Global software maker had difficulty keeping up with accounting demands of 60,000 customers

Complex revenue reporting requirements

Fragmented IT software

NetSuite OneWorld Benefits

Cut administrative costs by 30%

Achieved 3 month ROI

Instant visibility across customers, geographies, products, and employees

International roll out in just 6 months to 10 subsidiaries

Using NetSuite Solution, Solarwinds Cuts Administrative Costs By 30%

We needed more than just a good accounting solution. We had to responsibly manage growth, and NetSuite provided the business application infrastructure

to do exactly that.“

Page 50: Product - OneWorld Customer Case Study Slides

Overview‒ Education, Healthcare,

Retail

‒ Based in Queensland, Australia

‒ Founded in 1985

‒ Customer since 2009

‒ Switched from QuickBooks, Outlook, custom Access databases, eventsPro

‒ Using OneWorld

Challenges

Spectronics wanted a better VPN solution for multi-user access to corporate systems

Very little information integration and no data integrity between systems

NetSuite Benefits

Always-available Web client access, removing operational bottlenecks between international offices

Increased marketing ROI from customer data integration

Complete access to customer profile & purchase history, giving Training & therapy consultants faster and more accurate guidance

Spectronics Improved Customer Service, Increased ROI and International Integration

It was obvious to us that the other products were stitched together. NetSuite is built to be integrated from the ground up.”“

Page 51: Product - OneWorld Customer Case Study Slides

Overview– Provider of tools used in

the culinary profession

– Based in Sydney, Australia

– Chose NetSuite OneWorld over SAP BusinessOne

– Replaced Microsoft Great Plains

ChallengesMigration from startup software to Microsoft Dynamics GP failed after 12 months of significant investment

Microsoft Dynamics GP provided virtually no usable reporting data

Solving GP problems would require over $100,000 in hardware, plus additional IT headcount

NetSuite BenefitsSaving over $100,000 in server hardware, plus ongoing IT headcount

Cut accountant billable hours in half

Majority of customizations now managed and implemented in-house, saving on consulting fees

NetSuite OneWorld Saved TCT Hundreds of Thousands on IT

We quickly realized just how deep NetSuite's functionality is. NetSuite is powerful enough for us to enhance, refine, and grow with.“ ”

Page 52: Product - OneWorld Customer Case Study Slides

Overview‒ Provider of business

integration software

‒ Based in New York, NY

‒ Switched from QuickBooks

‒ Running NetSuite OneWorld

Challenges

Kept adding wide-ranging, disparate point solutions

Employees tied up in data processing tasks

Limited data on professional services availabilityor client engagement profitability

NetSuite OneWorld Benefits

Reduction in tens of thousands of dollars in maintenance spend

Deployed across 5 GL’s and 5 separate currencies

Improvement in visibility and SOX compliance

Freed up tactical roles to focus on analytical needs

Optimized resource utilization and gained clarity into customer profitability

TradeCard Consolidating 5 SubsUsing NetSuite OneWorld

NetSuite was the perfect partner to help us clean house, and it has improved our visibility and SOX compliance having our books on a single system.“ ”

Page 53: Product - OneWorld Customer Case Study Slides

Overview– Financial Services (credit

cards, insurance)

– Based in Sydney, Australia

– Customer since 2007

– Using OneWorld

ChallengesBring outsourced accounting function in-house, and get robust reporting and efficient financial processes

Manual entry of transactions into their accounting software

Integrate new product lines, users, and subsidiaries without requiring large capital expense outlays

NetSuite BenefitsAvoided need for expensive servers and hardware with NetSuite's SaaS model

Cost savings from more efficient processes on bank reconciliation, expense payment, and purchase orders

New product lines, users & subsidiaries quickly incorporated into the system

NetSuite OneWorld Ideal for Virgin Money's Business Model

NetSuite OneWorld has the multi-company capabilities and Web-based nature that make it ideal for our business requirements. “ ”

Page 54: Product - OneWorld Customer Case Study Slides

ChallengesLacked scalability and efficiency to support the company's strategies for growth.

Managing diverse elements of its payroll processes through disparate data sets that needed consolidation.

NetSuite BenefitsReal-time visibility into over 10,000 SKUs stocked at WaterFilters.NET’s warehouse and distribution center.

Consolidated view across more than a million B2B & B2C customers across the world.

NetSuite OneWorld multi-entity management capabilities enable simplified financial consolidation across separate wholesale and retail business units.

WaterFilters.NET Gains a 'Perfect Storm' of Scalability, Efficiency & Affordability

We've seen a 600% revenue increase in the past 3 years, and we could not have efficiently fulfilled those orders without a system like NetSuite in place.“ ”

Overview– Water Filter superstore

– Based in Zumbrota, Minn.

– Customer since 2001

– Switched from QuickBooks, Tradepoint

– Using NetSuite OneWorld, CRM, Inventory Management, Order Management

Page 55: Product - OneWorld Customer Case Study Slides

Overview‒ International non-profit

organization working to develop sustainable drinking water and sanitation systems sources

‒ Based in Denver, CO

‒ Customer since 2010

‒ Using OneWorld

Challenges

On-premise applications compromising organizational effectiveness when tracking funding and expenses

Water for People personnel wasted time managing and consolidating disparate data sets in in-house IT systems

NetSuite Benefits

OneWorld enables monitoring and consolidation of international subsidiary locations and facilitate multi-currency transactions

Improved financial visibility and control with the ability to tie financials to individual projects and budgets

Centralized system to oversee grants and donations improves management of donor restricted expenses

Water for People Makes a Difference in Latin America, Africa and Asia with NetSuite.org

The ability to have all of our country offices on the single NetSuite system and do global financial consolidations has been extremely valuable.”“

Page 56: Product - OneWorld Customer Case Study Slides

Overview– Provider of professional

services

– Based in Los Angeles, CA

– NetSuite OneWorld

– Replaced Microsoft Great Plains

ChallengesUnderpowered and inefficient accounting system

Slowdowns occurred in client and employee payments, damaging relationships

Disparate processes and separate instances risked errors in expenses and commissions

NetSuite BenefitsReconciliation now 50% faster and fully accurate

Commissions calculated quickly and paid on-time

Streamlined billings ensure that sponsors pay on time and process expenses fast

Financial information available to in real-time

NetSuite Helps Cut WMG’s Billing Reconciliation Time by 50%

With NetSuite, our contracts and processes are linked, making it much easier to see what we keep and what we remit.“ ”

Page 57: Product - OneWorld Customer Case Study Slides

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