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Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

Apr 17, 2018

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Page 1: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

LECTURE NOTE

Page 2: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. Employees’ effort and ability are valuable

resources and beneficial to the organization.

2. To achieve company’s growth we shall promote

employees commitment and sense of ownership.

1. Employees’ effort and ability are valuable

resources and beneficial to the organization.

2. To achieve company’s growth we shall promote

employees commitment and sense of ownership.

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

3. When employees are committed, they are ready

to be developed through training programs hence

increase their involvement in achieving company’s

goals.

3. When employees are committed, they are ready

to be developed through training programs hence

increase their involvement in achieving company’s

goals.

Page 3: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. Generate Cost Savings & Increase Profit

2. Increase Effectiveness and Efficiency

1. Generate Cost Savings & Increase Profit

2. Increase Effectiveness and Efficiency

POTENTIAL BENEFITS

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

2. Increase Effectiveness and Efficiency

3. Promote Teamwork & Sense of Ownership

4. Enhance Employees’ Career Development

2. Increase Effectiveness and Efficiency

3. Promote Teamwork & Sense of Ownership

4. Enhance Employees’ Career Development

Page 4: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. Employee Suggestion Scheme (ESS)

2. On Job Training (OJT)

1. Employee Suggestion Scheme (ESS)

2. On Job Training (OJT)

INITIATIVES RELATED

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

3. Employee Recognition Program

4. Employee Competency Program

5. Continuous Improvement Program

6. Autonomous Maintenance (AM)

3. Employee Recognition Program

4. Employee Competency Program

5. Continuous Improvement Program

6. Autonomous Maintenance (AM)

Page 5: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. AM refers to the activities where the operators perform basic

maintenance activities independent of the maintenance department.

2. The AM activities consist of:

2.1 5S

2.2 Daily inspections

AUTONOMOUS MAINTENANCE

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

2.2 Daily inspections

2.3 Lubrication

2.4 Parts replacements

2.5 Simple repairs

2.6 Abnormality detection

2.7 Precision check.

Page 6: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. The goal of AM initiative is to develop knowledgeable

operators who will be responsible to ensure :

a) Prevention to equipment deterioration.

b) Restoration of equipment to its ideal state.

AUTONOMOUS MAINTENANCE

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

c) Basic conditions are established to maintain equipment.

2. As the shop-floor become more orderly, any abnormal condition

(fuguai) can be detected at a glance.

Page 7: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

Zero Accident + Zero Defect + Zero Downtime

Prevention

1. Ultimately, this program will bring the company to achieve zero breakdown, zero

defect, and zero accident.

AUTONOMOUS MAINTENANCE

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

Knowledgeable

OperatorsOptimal Equipment

Condition

Orderly

Shop-floor

Orderly

Shop-floor

Prevention

Occurrence of

abnormalities

Occurrence of

abnormalitiesIndication of abnormalitiesIndication of abnormalities

Page 8: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. There are 7 steps in AM and operators shall be trained on each step. Audits shall be

carried out periodically to determined the AM teams progression to the next step.

2. The AM activities shall be supported by Maintenance or other supporting department

personnel.

Step 7– Autonomous SupervisionAudit

Training

Do AM

Audit

AUTONOMOUS MAINTENANCE

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

Step 1- Cleaning as inspection, lubrication and tightening

Step 2 – Countermeasures to source of contamination

Step 3 – Cleaning and Lubricating Standard

Step 4 – Overall Inspection Standard

Step 5- AM Standards Zero Breakdown.

Step 6– Process Quality Assurance

Training

Do AM

Audit

Training

Do AM

AuditTraining

Do AM

Audit Training

Do AM

Audit

Training

Do AM

Page 9: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. Employee Suggestion Scheme is a program where the employees are

encouraged to suggest improvement ideas to the company.

2. The company will benefit when employees voluntarily think about innovative,

creative and effective improvement ideas - that can be implemented in the

company as well as at other subsidiaries.

EMPLOYEE SUGGESTION SCHEME

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

3. These ideas can be implemented either by the idea owner or by other

personnel who work as a team with the idea owner.

4. ESS program will be coordinated by a team of ESS Committee.

5. The ESS Policy will state the guideline to manage the ideas and the

rewards.

6. Potential Cost Saving and Actual Cost Saving must be monitored and

verified by the Finance personnel.

Page 10: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

Signal our recognition to the employee

Different “eyes”

see clearer

We are so use to our work problem missour attention.

EMPLOYEE SUGGESTION SCHEME

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

WHY

GIVE

IDEA?

Encourage

Continuous

Improvement

To The

Employees

Encourage

employee to

enquire skill

and knowledge

Boost

employees

morale

Page 11: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. Skill chart is a method for monitoring and

identify the workers skill by the process.

SKILL CHART

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

2. This will helps leader to manage worker

skill and conduct proper work

arrangement in On-Job-Training (OJT).

Page 12: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

Skill Chart Development

a) Separate the department into smaller section and group for proper

monitoring, evaluation and training.

b) Identify each group process flow includes the sub and indirect

processes.

SKILL CHART

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

c) Categorized worker into 4 main stages of competency:

- Understand the work process.

- Carry-out job with guidance or supervision.

- Carry-out job without guidance and supervision.

- Able to teach others.

d) Develop a visual monitoring table for each member in the group.

e) Set a frequency for evaluation and updating the skill chart

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Skill Chart Implementation

② Group process is clearly

identified and placed on the

skill chart.

① Clearly state the group,

③ Group name and

process to be clearly stated

SKILL CHART

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

① Clearly state the group,

section, department

information, last evaluation

date and frequency of

evaluation.

④ Team leader to identify

his subordinates name &

employee no.

⑤ Team leader shall update

the skill level based on the

degree of achievement and

test report shall be kept by

the group.

Page 14: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

005004003002 Sub2Sub1001NameNo

Xx times/yearFrequency

DD-MM-YYYYLast Evaluation Date

XXXXXGroup

XXXXXXXSection

XXXXXXXXXDepartmentProcess Skill Chart Control ListProcess/Group: 001 ~ 005

001 002 003 004 005

Sub1 Sub2

Understand

Process Control Skill Chart List

SKILL CHART

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

DDD DDD4

CCC CCC3

BBB BBBB2

AAA AAAA1

Able to

teach

others

Carry out

job without

supervision

Carry out

job with

supervision

Understand

the work

process

Page 15: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. A competency is defined as a behaviors that describes excellent

performance in a particular job.

2. The competency will help each company with key problems such as

to:

2.1 Clarifying the workforce standards and expectations

MANUFACTURING COMPETENCY

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

2.1 Clarifying the workforce standards and expectations

2.2 Creating empowerment, accountability and alignment ofcoach, team member and employer in performancedevelopment.

2.3 Aligning individuals, team and managers against thecompany vision, mission and values.

Page 16: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

1. Differences between Competency, Skill and Knowledge

2. A competency is the capability to use of related knowledge, skills,

and attitude/abilities required to perform "critical work functions" or

tasks.

MANUFACTURING COMPETENCY

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

3. Competencies shall serve as the basis for skill standards that

specify the level in 3 major elements:

�Knowledge

�Skills

�Abilities/Attitude

Page 17: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

Attitude/

Abilities

Desire to do an

excellent job

Competency

Meets all commitments in

timely manner

MANUFACTURING COMPETENCY

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

Skill Knowledge

Competency

Capability from

experience and

education

Capability to

perform action to

achieve the

desired outcome

Competency

Perform to job accurately

without error

Competency

Perform to job efficiently

within stipulated time

Page 18: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

There are 2 types of CIP :

QIT

Continuous Improvement Program (CIP) is important to an organization where the

management and non-management staff participate in carrying out improvement in

relation to Quality, Cost, Delivery, Safety and Morale (QCDSM). When employees

are involved with continuous improvement activities they will contribute to the

company’s productivity growth.

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

1. Continuous Improvement Program

ICC

There are 2 types of CIP :

� Innovative Creative Circle (ICC)

Participated by the shopfloor and non-

management staff.

�Quality Improvement Team (QIT)

Participated by the management staff

QIT

Non Management

Management

Page 19: Principle 2 - Total employee involvement & … TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT ... Microsoft PowerPoint - Principle 2 - Total employee involvement & development.ppt ...

Continuous Improvement Program (CIP)

Both CIPs are top-down driven where the management staff will carry out these

initiatives prior to cascading down to their subordinates.

They will formed models that will be samples and reference for others. The

management staff are also expected to be one of the facilitators or mentors once

these initiatives are deployed to different level.

P2 – TOTAL EMPLOYEE INVOLVEMENT AND DEVELOPMENT

1. Continuous Improvement Program

Non-ManagementNon-Management

• Technicians

• Supervisors

• Line Leaders

• Operators

• Technicians

• Supervisors

• Line Leaders

• Operators

I C CI C C

• Managers

• Assistant Managers

• Engineers

• Executives

• Managers

• Assistant Managers

• Engineers

• Executives

ManagementManagement

Q I TQ I T

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LONG TERM BUSINESS THINKING 1

TOTAL EMPLOYEE INVOLVEMENT & DEVELOPMENT2

VISUAL MANAGEMENT3

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