Presenter: Presenter: Bryan Fiese Bryan Fiese
Dec 14, 2015
Presenter: Presenter: Bryan FieseBryan Fiese
Theory C
Theory YTheory X
S O F T E N
1. Ask a pointed questions
2. Ask an open-ended question
3. Follow up w/a reflective question
1. Person drawing can only ask open-ended questions.
2. Mark down how many open and closed questions are asked.
M
to
Group Dynamics
AudioVisualKinesthetic
Neuro-Linguistic Programming
NLP
1. Authoritative 2. Deductive Logic 3. Emotional 4. Sensory Experience 5. Intuitive 6. Test Drivers
FIESESystem
Confron
t
Conflict
Recover
Discipline
E- express how you feel
A-assess the situation
S- State your expectations
Y – Ask yes/no question
Dealing with Conflict
Acknowledge Ask open-ended question Facilitate solution Offer Atonement Follow Up
Tactful Discipline
Good working conditions
Personal loyalty
Promotion & Growth
Interesting Work
Good Wages
Job Security
Help on Personal Problems
Being involved
Full appreciation of work
1. Share the Vision
2. Ask how to get the job done
3. Importance of the job
4. Set Accountability check points
1. Living in the moment2. Enjoying the environment3. Use of your skills4. Sense of accomplishment5. Exploring your senses
1. Clear Goal
2. Immediate Feedback
3. Challenge and Skill balance
4. 100% Concentration
5. Problems fade away
6. Not Self Conscious
7. Feeling in Control
8. Transformation of time
9. Ask how to get the job done
10.Importance of the job
11.Set Accountability check points
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