Presented by SSBS Professional Services Michael Renshaw Director of SAP
Jan 19, 2016
Presented by
SSBS Professional Services
Michael Renshaw Director of SAP
Overview of our Organization
Experience
Quality
Team
The Organization
Why SSBS?
SAP Consultants and Software Engineers with strong expertise in latest SAP Solutions & Complementary Products
Leadership team from USA and Europe 150+ IT Consultants
Cross Industry Experience – including Higher Education & Research, Oil & Gas, Manufacturing, CPG
SAP ERP, SRM, SCM, Business Objects, XI, Bank Communication Management, Enterprise Portal
CMMI Level 3 Certified SAP Channel Partner SAP Services Partner SAP Business Objects Partner
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 3
Strong Financials, backed by Al-Othman Holding Only Saudi Company that offers end-to-end SAP
Solutions, including Implementation & Infrastructure Offices in Al-Khobar, Riyadh, and Bahrain Fast Growing
HP Partner VMWare Partner
Solutions & Services
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 4
Consulting Services
Project Full Lifecycle Consultancy
Subject Matter Experts Custom Application
Development On-shore/ Off-shore
Engagement Models
Hosting Services
Data Centers in KSA and Bahrain
System and Network Security
System Backup Services Server Management Disaster Recovery
Solutions
Support Services
System Maintenance, Functional & Basis Support
Business Process Outsourcing
Customer service center (available 24/7, in multiple languages)
Single point of contact for all service requests and queries
1st and 2nd level support Incident and problem
management
Solution Delivery Methodology
© 2009 Systems of Strategic Business Solutions (SSBS)
Project Preparation
BusinessBlueprint
RealizationFinal
PreparationGo-Live
& Support
Project Management Office(PMO)
Organizational Change Management, User Training
Our strong experience in AcceleratedSAP (ASAP) methodology, SAP Solution Manager, and Best Practices combined with our commitment to Quality and Process Excellence makes each engagement a success.
SAP Support Methodology
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 6
Level 1 Level 2 Level 3
Resolutions, Recommendations, Reporting
Users Help Desk ApplicationMaintenance
User Management
Scheduling / Monitoring
Basis
Problems, Minor Enhancements, Requests
Other ApplicationService Centers
SAP Support
InfrastructureSupport
Management, Processes & ToolsSSBS Application Support Process
Governance
Our Clients
Our Partners
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 8
Our global network of partners and alliances includes leading organizations that help us create and deliver the best suited IT-enabled solutions.
E-Banking Solutions IT Security
Enterprise Asset Management System Monitoring
Student Lifecycle Management Disaster Recovery
System Integration Quality Assurance
SSBS Case Study
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 9
Company King Abdullah Petroleum Study & Research Center (KAPSARC)
Location Dhahran/ Riyadh
Industry Higher Education & Research
SAP Solution SAP ERP 6.0 EHP4 – HR, FI, CO, MM, e-Recruiting, e-Banking, Enterprise Portal
Project Overview: SAP ERP Implementation with e-
Recruiting Infrastructure & Solution Hosting 3 years Hardware and Application
Support (Level 1 & 2)
Competitors: Top Global IT firms from USA, India,
and Middle East
Why SSBS? Proven track record of successful
project implementations at Saudi ARAMCO and other leading clients in the region
Strong team of Technology and Industry Subject Matter Experts
Compelling Value
SSBS Case Study
© 2009 Systems of Strategic Business Solutions (SSBS) / Page 10
Project Overview: TO-BE Landscape sizing SAP Technical upgrade to SAP ERP 6.0 from SAP R/3 4.6c Disaster recovery & Contingency Planning SAP Solution Manager Implementation SAP Global Master template for roll out to 16 companies worldwide 500+ End Users SAP Solution Manager for Centralized Service and Support Desk
Company Saudi Amiantit
Location Al-Khobar (Head Office), 60+ Locations all over GCC
Industry Manufacturing
SAP Solution SAP Upgrade to ERP 6 from SAP R/3 4.6c and SAP Global Master Template
SSBS Case Study
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 11
Company Saudi ARAMCO
Location Dhahran, Saudi Arabia
Industry Oil & Gas
SAP Solution SAP ERP 6.0 BW, Business Objects Xcelsius, SAP BW, BSP Enterprise Portal
Project Overview: New automated, reliable Drilling & Work
over organization dashboard to conduct the Oil Country Tubular Goods
A comprehensive reporting and analysis solution
Data reconciliation
SSBS Case Study
© 2010 Systems of Strategic Business Solutions (SSBS) / Page 12
Company Saudi ARAMCO
Location Dhahran, Saudi Arabia
Industry Oil & Gas
SAP Solution SAP Shipping Accounting Portal – SAP ERP, Enterprise Portal, Documentum, WebDynpro
Project Overview: SAP Enterprise Portal based Shipping
Accounting Portal solution for distributing shipping documents to partners
Workflow approval process for document verification and approval
Integration with Documentum for storage and sharing of scanned documents with the partners
Why SSBS?
© 2010 Systems of Strategic Business Solutions (SSBS)
SSBS Systems of Strategic Business Solutions
Novotel Business Park, 1st Floor, Tower 4 Al-Khobar - Dammam HighwayP.O.Box 402, Al-Khobar 31952, Kingdom of Saudi ArabiaTel: +966 3 857 5353Fax:+966 3 857 5153Email: [email protected]