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Presented by: Phil Mannell GIS @ Enbridge Gas Distributi
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Page 1: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

Presented by: Phil Mannell

GIS @ Enbridge Gas Distribution

Page 2: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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• Canada's largest natural gas distribution company

• Head quarteredin Toronto, Ontario

About Enbridge Gas Distribution

• Enbridge Gas Distribution and its affiliates distribute natural gas to more than 2.0 million customers in Ontario, Quebec, New York State and New Brunswick

• Owns and operates 35,000+ km of pipelines for the transportation and distribution of natural gas in Ontario

• Over the past 3 years, added an average of about 37,000 customer annually

• Esri user since 2011

Page 3: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Context – GIS Evolution @ EGD

1998

2006

2009

Mylar Plates to SmallworldMylar Plates to Smallworld

Integration with Asset RepositoryIntegration with

Asset Repository

O&E RoadmapGIS is a priorityO&E RoadmapGIS is a priority

GIS Replacement Program start

GIS Replacement Program start

SmallWorld is replaced

SmallWorld is replaced

GIS

as Platfo

rmC

ore G

ISE

nterp

rise GIS

GPS & Department Specific GIS AppsGPS & Department Specific GIS Apps

2010

2011

20122013

Further exploit GIS capabilities to achieve company objectives

GIS

as Platfo

rmC

ore G

ISE

nterp

rise GIS

Page 4: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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GIS Approach at EGD

Leverage EGIS as a platform

• Identify new business units/groups and their common tasks that can benefit from a map-based application

• Create lightweight, focused maps and apps to support business processes

• Rapid deployment

•Conduct POC/ Pilot to establish business benefits

•Shorter implementation durations: 10-15 weeks turnaround time for new applications

Page 5: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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WMC

Where is this emergency

located?

Construction

Where is this new pipe’s proposed location?

Operations

Where is this leaking pipe that’s been detected?

Damage Prevention

Where is this locate being requested?

Operations Survey

Where is this corrosion area that needs to be inspected?

Integrity Management

Where are the integrity mains that should be

pigged this year?M &R

Where is this pressure alarm being triggered

from?

Customer Connections

Where are my leads and

opportunities? Business Development

Where are non-customers on

mains?

Marketing

What areas do we focus this campaign on?

Sales Enquiry

Could we get gas to this customer?

GIS – How it is being used today

Page 6: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Examples - Customer Connections WorkSuite

• Improve access to Information – one stop shop

o Provide required work and asset information in one system

o Track work history for traceability and easy hand-off

• Improve Work Flow

o Manage and communicate work electronically

o Eliminate the need for paper forms and documents

o Minimize visits to the back office – 80% of time spent in the field with potential customers

• Leverage our Enterprise Data

o Eliminate duplicate entry for data that already exists in other systems

o See location and status of new sales leads and potential opportunities

o Anticipate & mitigate issues by reviewing land & environmental features prior to site visits

o Plan future work load and expansion based on sales leads trend/demand

Page 7: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Browser based application

50 Users - 30 field, 20 office based

Focused maps and applications specific to Customer Connections workflows

Process centric workflows

Leverages Enterprise GIS platform

Integration with multiple systems

Field device - Panasonic Toughbooks

Field Connectivity - 3G

Sales Leads InformationSales Leads Information

Field Observations/Potential Sales Opportunities

Field Observations/Potential Sales Opportunities

EGD Customer LocationsEGD Customer Locations

Future Development Plans from Municipalities/Consultants

Future Development Plans from Municipalities/Consultants

Current and ScheduledWork from STORMS

Current and ScheduledWork from STORMS

EGD’S Gas Network fromEnterprise GIS

EGD’S Gas Network fromEnterprise GIS

EGD’S Landbase fromEnterprise GIS

EGD’S Landbase fromEnterprise GIS

Bing Maps with Aerial ImageryBing Maps with Aerial Imagery

CC Geodatabase

CC WorkSuite App

Web ServicesArcGIS

Server JavaScript APIs

Simplified Data Entry

Simplified Data Entry

Assign, Receive, & Manage CC specific Work

Assign, Receive, & Manage CC specific Work

Centralised access to all forms

& docs from GIS

Centralised access to all forms

& docs from GIS

Spatial Query& Analysis

Spatial Query& Analysis

Email Notifications

Email Notifications

Attach documents, & images to

the map

Attach documents, & images to

the map

User Specific Maps & Data

User Specific Maps & Data

CC Work Suite – Customer Connections

Non-GIS Data sources

Current System

Capabilities

Legend:

Page 8: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Consolidated Information

Work and Asset information trace work history and handoff, communicate work progress electronically

Location of Lead and potential opportunities

Identify potential environment issues – Creeks, Railway, Conservation Areas

Page 9: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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The Change…

Before

After

…and in the field

Page 10: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Electronic Field Devices are installed at regulator stations to monitor pressure of gas distribution network. When pressure conditions outside of the defined norm are met, Measurement & Regulation is dispatched to:•Investigate Alarm•Resolve Operational Issues

In addition, M&R is responsible for the regular maintenance of regulators throughout the Enbridge Gas franchise area.

Pressure Viewer – Technical Services

Page 11: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Pressure Viewer – Technical Services

Alarm ConditionsAlarm Conditions

Pressure DataPressure Data

Electronic Device Configuration Electronic Device Configuration

Device Communication InfoDevice Communication Info

Alarm Resolution Alarm Resolution

EGD’S Gas Network fromEnterprise GIS

EGD’S Gas Network fromEnterprise GIS

EGD’S Landbase fromEnterprise GIS

EGD’S Landbase fromEnterprise GIS

Bing Maps with Aerial ImageryBing Maps with Aerial Imagery

EGIS Geodatabase

Pressure Viewer App

Web ServicesArcGIS

Server JavaScript APIs

Real time alarm viewer

Real time alarm viewer

Centralised access to pressure

& alarmdata

Centralised access to pressure

& alarmdata

Spatial Query& Analysis

Spatial Query& Analysis

Automatic and on demand

reporting

Automatic and on demand

reporting

User Specific Maps & Data

User Specific Maps & Data

Non-GIS Data

sources

Current System

Capabilities

Legend:

Pressure readings captured the last 24-hours High, Low, and Average pressure.

Lists the pressure recorders the location of individual records are marked with blue balloons

Page 12: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Operate Gas Network – Network Operations

NetworkOps

Page 13: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Operate Gas Network – Network Operations

Browser based application

Customized map view and applications specific to Network Operations Centre

Unified view of important data at critical locations to assess network health

Leverages Enterprise GIS platform

Integration with Operational Technology

Integration with external systems

EGDs Vital Mains/ NEB MainsEGDs Vital Mains/ NEB Mains

Work Requests on Vital MainsWork Requests on Vital Mains

Pressure & Alarms Data Pressure & Alarms Data

Ontario one call dataOntario one call data

EGD XHP/ HP Mains EGD XHP/ HP Mains

EGD’S Gas Network fromEnterprise GIS

EGD’S Gas Network fromEnterprise GIS

EGD’S Landbase fromEnterprise GIS

EGD’S Landbase fromEnterprise GIS

Bing Maps with Aerial ImageryBing Maps with Aerial Imagery

EGIS Geodatabase

NOC Viewer Application

Web ServicesArcGIS

Server JavaScript APIs

Real-time Emergency work

requests viewer

Real-time Emergency work

requests viewer

Consolidated view of Work Requests

On Vital Mains

Consolidated view of Work Requests

On Vital Mains

Spatial Query& Analysis

Spatial Query& Analysis

Quick access to ongoing

work info at critical locations

Quick access to ongoing

work info at critical locations

Quick access toPressure and Alarm

Data at critical Locations

Quick access toPressure and Alarm

Data at critical Locations

Current System

Capabilities

Legend:

Page 14: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Network Operations Screenshot

Distribution of Work Requests which are on critical Mains including polygons of projects

Distribution of Work Requests which are on critical Mains or in its vicinity

Page 15: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Field Data Capture using GPS GPS based field data collection initiated in 2012 - 2013

o Capture location of EGD gas network assets and land base featureso 3G enabled Wireless data download and upload facilitieso Aimed at removing the paper based processes

Trimble GeoExplorer6000 GeoXH

EGIS functionality extended to Trimble devices

oTrimble devices use ArcGIS Mobile applications for data captureoUser friendly field application with intuitive user interfaceoUsers gets the same look and feel in the field as for other EGIS applications oRedline (field updates) capability to capture gas network featuresoData integrated into GIS, associating location and assetsoNew Construction, Maintenance and Damage PreventionoMoving towards to Electronic As-Laid

Page 16: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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So What …….Link to Business Benefits

o GIS implementation at EGD is helping business with the Core EGD Objectives:o Safetyo Customer Experienceo Productivity

Since the implementation of EGIS the number of users has gone up by more than 25% with several new business units now using GIS as their core system. The factors which have helped this are: o Easier adoption of new applications by the users – Map based application are simpler to useo Easier Deployment Options – Rapid development and quick deployment facilitated by ESRI platform

Business Units are realizing operational efficiency and productivity gains from GIS by using spatial business intelligence in the decision making process

Page 17: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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ManagersManagers EngineersEngineersExecutivesExecutives

Cust

omer

Se

rvic

eCu

stom

er

Serv

ice Customer Service

DashboardsCustomer Service

Dashboards

Service ConnectionOutage DashboardWeather Alerts & Risks

Service ConnectionOutage DashboardWeather Alerts & Risks

Service Feasibility Incident managementRestoration

Service Feasibility Incident managementRestoration

Reve

nue

Man

agem

ent

Reve

nue

Man

agem

ent

Billing and Revenue Dashboards & Trends

Billing and Revenue Dashboards & Trends

Billing & revenue trends Energy ConsumptionCustomer Acquisition

Billing & revenue trends Energy ConsumptionCustomer Acquisition

Connections DisconnectionsMeter Data

Connections DisconnectionsMeter Data

Ope

ratio

ns

Man

agem

ent

Ope

ratio

ns

Man

agem

ent

Network KPI’sPressure Alerts Dashboard

Network KPI’sPressure Alerts Dashboard

Alerts ManagementEngg Design & DraftingNetwork ModelingCustomer Connections

Alerts ManagementEngg Design & DraftingNetwork ModelingCustomer Connections

Engg & Constr WOAs built Network LayoutsAs-built GPS field updates Integrate Services info in EGIS

Engg & Constr WOAs built Network LayoutsAs-built GPS field updates Integrate Services info in EGIS

Asse

t M

anag

emen

tAs

set

Man

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Asset Utilization DashboardsRisk DashboardsPredictive Trends

Asset Utilization DashboardsRisk DashboardsPredictive Trends

Predictive MaintenanceMaintenance historyUtilization Trends

Predictive MaintenanceMaintenance historyUtilization Trends

Asset records update postingField Inspection updatesPressure monitoring

Asset records update postingField Inspection updatesPressure monitoring

Big Picture – Key Areas to Expand GIS

Page 18: Presented by: Phil Mannell GIS @ Enbridge Gas Distribution.

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Questions/ Comments