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Presentation to Presentation to Asia-Pacific Coroners Society Inc. Asia-Pacific Coroners Society Inc. Annual Conference Annual Conference 1 November 2007 1 November 2007 Coronial Services Coronial Services Unit Unit (CSU) (CSU) The New Zealand Model The New Zealand Model
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Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

Dec 30, 2015

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Page 1: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

Presentation toPresentation toAsia-Pacific Coroners Society Inc.Asia-Pacific Coroners Society Inc.

Annual ConferenceAnnual Conference1 November 20071 November 2007

Coronial Services Unit Coronial Services Unit (CSU) (CSU)

The New Zealand ModelThe New Zealand Model

Page 2: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

PRESENTATION AIM PRESENTATION AIM

• DISCUSSDISCUSS old vs new old vs new structurestructure

• EXPLAINEXPLAIN Coronial Coronial Services unit structureServices unit structure

• EXPLAINEXPLAIN Coronial Coronial Services unit & regional Services unit & regional manager’s rolemanager’s role

Page 3: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

OLD vs NEWOLD vs NEW• CORONERS ACT 1988CORONERS ACT 1988• All cases before 1 July All cases before 1 July

2007 (cont until closed)2007 (cont until closed)• 51 Coroners (part time)51 Coroners (part time)• 2 full time Coroners2 full time Coroners• Ad Hoc (support & Ad Hoc (support &

case mgmt)case mgmt)• All self inflicted deaths All self inflicted deaths

to inquestto inquest• Backlist = all open Backlist = all open

cases as at 30 June cases as at 30 June 20072007

• CORONERS ACT 2006CORONERS ACT 2006• All cases from 1 July All cases from 1 July

20072007• 1 Chief Coroner 1 Chief Coroner • 14 Full time Coroners14 Full time Coroners• 27 Support staff (C.S.U)27 Support staff (C.S.U)• Office of Chief Coroner Office of Chief Coroner • Not all self inflicted Not all self inflicted

deaths to inquestdeaths to inquest

Page 4: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

NORTHERN REGION >NORTHERN REGION >

CENTRAL REGION >CENTRAL REGION >

SOUTHERN REGION >SOUTHERN REGION >

Geographical Geographical locationslocations

Page 5: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

NORTHERN REGION NORTHERN REGION CENTRAL REGION CENTRAL REGION

SOUTHERN REGIONSOUTHERN REGION• The population in the three

regions is serviced by 9 Coronial Services Units (CSU’s)

• 4 Northern regional CSU’s

• 3 Central regional CSU’s

• 2 Southern regional CSU’s

Page 6: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

REGIONAL REGIONAL MANAGERSMANAGERS

NORTHERN REGION NORTHERN REGION CENTRAL REGION CENTRAL REGION SOUTHERN REGIONSOUTHERN REGION

The 3 regions each have a The 3 regions each have a managermanager

Page 7: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

CORONIAL SERVICES UNITSCORONIAL SERVICES UNITS• Support for 14 fulltime coronersSupport for 14 fulltime coroners

• Split into 3 regions = Northern, Central, Split into 3 regions = Northern, Central, SouthernSouthern

• CSU staff = MoJ employees = Regional CSU staff = MoJ employees = Regional managers, coronial co-ordinators, research managers, coronial co-ordinators, research officers, office administrators.officers, office administrators.

• Co-ordinators = Case managers/Court Co-ordinators = Case managers/Court takers, admin & logistical supporttakers, admin & logistical support

• Dedicated CSU meeting/board roomsDedicated CSU meeting/board rooms

• Coronial inquest hearing circuitsCoronial inquest hearing circuits

- Mobile evidence recording equip (digital)- Mobile evidence recording equip (digital)

--Managed by demandManaged by demand

Page 8: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

REGIONAL MANAGERS ROLEREGIONAL MANAGERS ROLE

• Operational management and technical Operational management and technical oversightoversight

• Foster effective relationshipsFoster effective relationships• Provide leadership to maximise regional team Provide leadership to maximise regional team

performanceperformance• Develop and implement best practice Develop and implement best practice

administration processesadministration processes• Implement and review CSU strategies, policies Implement and review CSU strategies, policies

etcetc• Service, service, serviceService, service, service• Communication, Communication, Communication, Communication,

Communication!Communication!

Page 9: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

RELATIONSHIPSRELATIONSHIPS

INTERNAL:• CSU managers• CSU Business

manager• CSU staff• MoJ

managers/staff

JUDICIAL:• Chief Coroner• Coroners

EXTERNAL:EXTERNAL:• NZ Police (incl iwi & other NZ Police (incl iwi & other

liaison officers)liaison officers)• PathologistsPathologists• Local community groups Local community groups

(iwi/cultural/religious)(iwi/cultural/religious)• Funeral directorsFuneral directors• District Health BoardsDistrict Health Boards• Service providersService providers• Investigating authoritiesInvestigating authorities

Page 10: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

SOUTHERN CSU VISION & VALUESSOUTHERN CSU VISION & VALUES

• VISION :VISION : Working with families, related Working with families, related agencies & our community in providing an agencies & our community in providing an effective, compassionate and valuable service.effective, compassionate and valuable service.

• VALUES:VALUES: PeoplePeople

IntegrityIntegrity

RespectRespect

CommunicationCommunication

ProfessionalismProfessionalism

CompassionCompassion

Consultation & collaborationConsultation & collaboration

PerseverancePerseverance

Page 11: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

WHAT THE PUBLIC WILL WHAT THE PUBLIC WILL SEE / EXPERIENCESEE / EXPERIENCE

• 9 fully equipped offices - professional layout, 9 fully equipped offices - professional layout, corporate signage, a specific person to assist.corporate signage, a specific person to assist.

• 24/7 coronial support24/7 coronial support• Website with contacts and brochuresWebsite with contacts and brochures• Brochures and leaflets in all Police stations/V.SBrochures and leaflets in all Police stations/V.S• Increased efficiency through staff access to Increased efficiency through staff access to

technical support, laptops, intranet etctechnical support, laptops, intranet etc• Other agencies (ACC, Work & Income etc) Other agencies (ACC, Work & Income etc)

prepared for new systemprepared for new system• Service, consistency, communicationService, consistency, communication• Ongoing consultation and engagementOngoing consultation and engagement

Page 12: Presentation to Asia-Pacific Coroners Society Inc. Annual Conference 1 November 2007 Coronial Services Unit (CSU) The New Zealand Model.

NEW SERVICENEW SERVICE= Efficiency/Timeliness= Efficiency/Timeliness

= Education= Education

= Cultural sensitivity= Cultural sensitivity

= Consistency= Consistency

= Ability to use data to affect = Ability to use data to affect changechange

- access to NCIS- access to NCIS

- introduce New Zealand CIS- introduce New Zealand CIS