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Ppt Sales Final Ggr

Apr 09, 2018

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    PRESENTATION

    ON

    MAHINDRA& KOTAK BANK

    Presented to: Prof. Kruti Patel

    Presented By: Hifzu Ansari(02)

    Rina Chauhan(13)

    Tushar Kotak(39)

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    BUSINESS DESCRIPTIONCompany Profile: Kotak Mahindra Bank Limited

    Ticker:500247

    Exchanges: BOM

    2010 Sales: 95,216,000,000

    Major Industry: Financial

    Sub Industry: Commercial Banks

    Country: INDIA

    Employees: 20000

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    COMPANY PRODUCTS

    As far as the product are concern there are

    Saving accounts,

    Current accounts,

    Demat account,

    Insurance, and

    Loan.

    These are the various products of the bank. In

    which the insurance is the life insurance. And theloan include the all type of the loan including car

    loan, home loan, etc.

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    RECRUITMENT OF THE SALES PERSON

    In the Kotak Mahindra Bank the recruitment of

    the sales person is done mainly with two types

    On campus: Off campus :

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    ON CAMPUS

    The on campus recruitment is done by the bank

    the visit various MBA collages for the placement

    and hire the persons from there. The hire mainly

    the Marketing & Finance persons. With thepackage of around the 2.5 lacs per annum.

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    OFF CAMPUS

    The off campus recruitment is been done by the

    bank on there own branches hear the B.R.M &

    the B.M take the interview of the sales person.

    Here they are been recruited as an sales person.

    If any person is been recruited as the sales

    person than there net take home salary is 1.2 to

    1.4 lacs per year.

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    SALES PLANNING

    For each and every person has to achieve

    according to that and if they are not been able to

    achieve the target than there are been classroom

    training which is been given to the employees ofthe company. This way they are been motivated

    towards achieve the target.

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    S ALES PLANNING

    Country head

    BRM

    Region head

    RM

    Area head

    ZBM

    Sales persons

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    E XECUTING AND EVALUATING SALES

    TRAINING PROGRAMS.

    There are very knowledgeable person that arebeen evaluating the sale training programs thesepeople are working as an H.R people for morethan 20 year so these person are been evaluating

    the sales programs.

    Also done on the hierarchy bases means theevaluation of the sale person is been done by theRelation ship manager, while the evaluation ofRelation ship manager and the branchrelationship manager is be evaluated by thebranch manger and the branch manager is beenevaluated by the area head

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    TRAINING

    Continuing sales training

    For the first time they are been taken with the

    experience sales person to do the calls and how to

    do the sales call. On job training

    The expert training

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    MOTIVATING THE SALES PERSONS

    Non monetary terms

    Monetary terms

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    NON MONETARY TERMS

    Awarded by the country head and that thing is

    been put up on the website that this person has

    perform well in the organization.

    That if there are any problems in there family

    than the branch head also allow them to have a

    leave so this way they are been motivated towork better an motivated toward doing work

    well.

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    COMPENSATING SALES PERSONNEL

    If the employees are achieving the target of the

    current account and the saving account then they

    can achieve the incentive of Rs. 30000 per month

    beyond there salary.

    The target of insurance & mutual fund than they

    are been also given foreign tour to them.

    There are regular based gift are there for

    achieving the target.

    Petrol allowance and mobile allowance

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    M ANAGING EXPENSES OF SALES

    PERSONNEL

    In the kotak mahidra bank there are different

    types of expenses that are been reimburse at

    different level for the sales officer there are flat

    expenses are there that are to be paid to them on

    every monthly base.

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    SALES MEETING

    These meeting are been done in 3 places.

    In the bank branch in the conference room

    Out side the bank branch.

    On call.

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    IN THE BANK BRANCH IN THE

    CONFERENCE ROOM.

    What does the customer ask them about the

    product?

    What are the problems they are facing while

    answering the question of the customer? How to make the cold call more effective?

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    OUT SIDE THE BANK BRANCH.

    What will be the individual target that a sales

    person has to achieve?

    In this meeting the new branch head has come

    there contact are been shared among all? In this meeting they also set they expense of the

    employees?

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    ON CALL

    Branch manager & Area manager do meeting on

    the conference call and discuss the problem and

    try to sought it out. In this bank they have also

    the video conferencing system is there

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    CONTROL ON THE SALES EXECUTIVE.

    Target for each and every sales man that is given

    is 30 customer daily.

    They have to make the DSR means the daily

    sales report. And every evening they have tosubmit this sales report in the bank.

    The Relationship manager also forced him to

    bring out the business form this new customer.

    If the executive is been found guilty than he is

    been scold by the Branch manager like anything.

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    Thank you